Vodavi Starplus 1224EX General Description, Installation And Maintenance

VODAVI
VODAVI COMMUNICATIONS SYSTEMS
- STARPLUS
1224EX
ELECTRONIC KEY SYSTEM
GENERAL DESCRIPTION
INSTALLATION AND
MAINTENANCE MANUAL
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“4, STARPLUS 1224EX KEY TELEPHONE SYSTEM
TABLE OF CONTENTS
SECTION 100 INTRODUCTION
100.1 PURPOSE .…...………….….…ererecsecamnenrancans 1-1
100.2 REGULATORY INFORMATION (FCC, UL) 1-1
100.3 CANADIAN REGULATORY (CSA,DOC) 1-2
SECTION 200 FEATURE DESCRIPTION
200.1 ALPHABETICAL LISTING OF FEATURES.. ‚ 2-1
FEATURE INDEX... 2-7
SECTION 300 OPERATION
300.1 PLACING AN OUTSIDE CALL .... . 3-1
300.2 ANSWERING AN OUTSIDE CALL -...............e..emcccancanocacacenonenancacecneencenes 3-1
300.3 SPEAKERPHONE uenceanene pravenseseenencess 3-1
300.4 VOLUME CONTROLS ..………..….….…….vcreressanensessansesensausesasenssamsaasaes ... 3-1
300.5 MUTE BUTTON. ............ … 3-1
300.6 BACKGROUND MUSIC. veseensasssesassnssessatnssnsennsessasessnssssentsrans 3-1
300.7 PLACING OUTSIDE LINE ON HOLD. 3-1
300.8 ANSWERING A RECALL. 3-1
300.9 FLASH...... 3-2
300.10 PBX TRANSFER. .3-2
300.11 CALL PICKUP ................em..eecccccccoanos 3.2
300.12 PLACING AN INTERCOM CALL ..... crcecessesevarevernanne 3-2
300.13 ANSWERING AN INTERCOM CALL 3-2
300.14 CAMP ON ...... 3.2
300.15 ANSWERING A CAMP ON.. 3-2
300.16 LEAVING MESSAGE WAITING INDICATION. .. 3-2
300.17 ANSWERING MESSAGE WAITING INDICATION 3-3
300.18 CALL TRANSFER 3-3
300.19 EXECUTIVE/SECRETARY TRANSFER 3-3
300.20 CONFERENCE... ns 3.3
300.21 DO NOT DISTURB..............c..cecaccorcccenconcnsaneanenarerenoeae ceros neoeneeeee 34
300.22 QUEUING . 3-4
300.23 STORING SPEED NUMBERS ............ 3-5
300.24 LAST NUMBER REDIAL 3-5
300.25 PAGING ........ 3-5
300.26 CALL FORWARDING 3.5
300.27 NIGHT SERVICE........... .36
300.28 SETTING SYSTEM TIME AND DATE 3-6
300.29 ALARM ................... 3-6
300.30 ACCOUNT CODES 3-6
300.31 PROGRAMMING FLEXIBLE BUTTONS 36
SECTION 400 GENERAL DESCRIPTION
400.1 TECHNOLOGY ........ 4-1
400.2 CAPACITY ........... .. 4-1
400.3 SYSTEM COMPONENTS ... 4-1
ELECTRICAL SPECIFICATIONS . 4-3
DIMENSIONS AND WEIGHT ....... „4-3
DIALING SPECIFICATIONS..... . ... 44
ENVIRONMENTAL SPECIFICATION... 44
JULY 1989
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STARPLUS 1224EX KEY TELEPHONE SYSTEM
RS232C PORT ................eomeronarcareerncaono SR 4-4
SECTION 500 INSTALLATION
500.1 SITE PLANNING..........ce..ecerereocaccenenecacoonene peceeoconcarancereonececoeneo 5-1
500.2 UNPACKING THE KSU ............—.——.—..cmconcencocensananeceonenn nen nee 5-1
500.3 KSU GROUNDING -.............m.eennccaescanoceo conenenecananencanconenaeas SE 5-1
500.4 KSU INSTALLATION ................—Wenoneceooneceonanenereeeceaea nene cen eee eee 5-1
500.5 KSU CABLING .............. penecinoneanconeoaoe nene reune ee eee nene 5-2
500.6 LIGHTNING PROTECTION canonenennoncnccaopenaueneeor nene ne erre be sass sR hbase 5-2
500.7 KEY TELEPHONE INSTALLATION .…………reaseonseasemscancensencanseentenencaeunne 5-2
500.8 WALL MOUNT KIT INSTALLATION .…..…..…….everarcscancannensescenencerencensanneue 5-2
500.9 PHONE BOX INSTALLATION ....................m2crceoeaoenronernanennacasnareneareroeenes 5-3
500.10 EXTERNAL MUSIC SOURCE..................—.cmemzeoonennenronaneronenenocos eneneanenacenenos 5-3
500.11 ALARM INSTALLATIÓN................—cmnconncmnernocencaa enero enana eee 5-3
500.12 BATTERY BACKUP ..... .. coneoscnonenacanaenenenaenaracaonea reee 5-3
500.13 EXTERNAL PAGING.............e..ec..ecececenoneroor aereo eee eee 5-3
500.14 LOUD BELL CONTROL/A-LEAD INDICATION...............—....—eemmmmecomnneocens 5-4
500.15 EMERGENCY TRANSFER ..... penecuernanecnacenenenenenaenaacaneno 54
500.16 HEADSET INSTALLATION ..... ES 5-4
500.17 POWER UP AND INSTALLATION CHECKLIST eanssennere 5-4
500.18 SIU MODULE INSTALLATION ... eeneduanedecnaeraae ono eee. 5-4
500.19 RUC INSTALLATION. ................ cenamos recenananannonenecnerenene 5-5
500.20 BATTERY BACKUP UNIT. caceneacacerneneneaenenanns recaen nea R BGE 5-5
500.21 SMDR PRINTOUT...............—.....—.. ceneaneaneneconena enn anne 5-7
WIRING ...............mneococanarnneccneos eneoceraaceneneeceacene nenes 5-8
SECTION 600 CUSTOMER DATABASE PROGRAMMING
600.1 INTRODUCTIÓN...........c...ceccocococnaracocon nene ere 81
600.2 DATABASE WORKSHEETS................... penonenceneanaonannena eee. 6-1
600.3 DATABASE FIELDS...............—...e.c.enereeceenacieceenena aereo eee 6-1
600.4 PROGRAM MODE ENTRY ........ cetemsarsansensoviuans crorscensacse sn. 6-2
600.5 INITIALIZATIÓN ......n..e—ececenocenenecenanesooeo eee eee eee eee eee 6-2
600.6 STATION CLASS OF SERVICE...............e..ernc.cocrecuneccsconerca nenes 6-3
600.7 STATION PROGRAMMING.................e.censcccanencanecanerarnenanao caes 6-4
600.8 FLEXIBLE STATION NUMBERS ........... .. — ....... 6-6
600.9 FLEXIBLE BUTTONS...................... cessesatersasae stn beta ns sa sna srr anans .6-7
600.10 PAGE GROUPS................ coneanzaonnnss conenoanoacenenancas A 6-9
600.11 PICKUP GROUPS....................enenrcemneneconoonenencecen eee eee eee 6-10
600.12 PROGRAMMING BASIC TELEPHONES/DSS CONSOLES.................... 6-11
600.13 CO LINE GROUPS ... .. ven... penncnenconecenanrana nene 6-12
600.14 CO LINE DATA .................—.meneensmecenresnsceeneoen eee Deere rate ERBE RRELHUEEG 6-13
600.15 CO LINE RINGING ...... pneeconesoctacorereonenenenenee nee ee enero eee 6-14
600.16 FLASH TIMER..................... cnnenenenenenenneneas cenonncaeonenacanne nene oceano. 6-15
600.17 CO RING DETECT.............. penenennanonouanenecoeenen enero acera rene eee eee een 6-16
600.18 TE nene ee eee e 6-17
600.19 SYSTEM DATA -.........ecsrecerescenorcaro OR SR 6-18
600.20 TIMERS .…….……………ossvesesserensarsesmensaecs crnenanaooaannnenncrn eee 6-20
600.21 EXECUTIVE/SECRETARY ASSIGNMENTS... .. cansavsossensencen cannes 6-23
600.22 LOUD BELL CONTROL/A-LEAD INDICATION crier 6-24
600.23 PBX DIALING CODES cecoeaconenearaneacanonane een ere tere sts ene eo 6-25
600.24 ATTENDANT POSITION..................... paneneneanacan ener eaooneeos 6-26
600.25 PRESET FORWARD RING TIMER.......... eenenenanaen nana anaaaon enero. 6-27
600.26 PRESET CALL FORWARD ....... cenenannononaneonnano eno NEE 6-28
600.27 CONFERENCE TIMER............. conononecucnoereneaceoneonneen rea o eee eee 6-26
600.28 SMDR …………….……sassscoseessenss mroncearensasenearencneensseunatenssstensencetastas ene es 6-28
JULY 1989 ii
STARPLUS 1224EX KEY TELEPHONE SYSTEM
600.29 DATA BASE PRINTOUT ............... e.......—. . Penenaoaceneoncacaconooceneno 6-30 -
600.30 LCD DISPLAY ..................ececocorccionantoceccencceoaneoarcanoncanacanan enana ancacora naco 6-31
600.31 TOLL RESTRICTION TABLES. cecueneuooconeneenconororoetececencaconracace nece 6-32
600.32 — STATION SPEED DIAL............ececccocevceoveoncococonanonccanscaroneneaaanaanana cacao … 6-33
600.33 PULSE TO TONE SWITCHOVER ...........e.cccocccanccacacanoaoarcasscoaacaceconencacanone 6-33
600.34 FLASH WITH SPEED DIAL.....................e.0cccccccccccocecnecenonrocenena eee eee 6-33
600.35 NUMBERING PLAN..........eeeeeconcncaconcocccconcocaocacccocenene acera ere ececrenereocerecee 6-33
600.36 NIGHT SERVICE...........eeeeccacoscccconacacaroacancanacacaronana earn ose oceneereceeerrcerecones 6-33
600.37 SYSTEM SPEED DIAL............eem.ecrccacacacoccccooooooocereaccoreaaeaa no een eee acens 6-34
600.38 SETTING SYSTEM TIME AND DATE:.....................ceccscoccccconconacosoonenoaonenos 6-34
DATA FIELDS AND DEFAULT VALUES ...........e...eocerorncacoseconecacenonoocananere 6-35
WORKSHEETS ................<cesoscceceoenconceronoanacenao senos aoeeocuenacona recover een annana rene 6-36
DATABASE PRINTOUT ...................cemneenecomericeenens ene ene nenes .. 6-42
SECTION 700 SYSTEM CHECKOUT PROCEDURES
700.1 FUNCTIONAL TEST PROCEDURES ....................escesmnoneronoconocoanancaca noes 7-1
700.2 PRELIMINARY CHECKLIST ..................cecoooconcanecoconeoaocanoacenarcorconeccrrenes 7-1
700.3 KEY STATION TESTING .................... penenecana ........ NO
700.4 INTERCOM FUNCTIONS TEST ..................ceceoccscenaceonanavocaoacrnraconerencacracos 7-3
700.5 CO LINE FUNCTIONS TEST ..............e.cenencocconoaorcencececaraanoarencacacananacancecene 7-5
SECTION 800 MAINTENANCE AND TROUBLESHOOTING
800.1 GENERAL INFORMATION .................eecoanccconacanoaa roce neanecacecaceneceneces 8-1
800.2 PREVENTIVE MAINTENANCE...................oocccccccccccooes neon oocenicocecenceaoetnea 8-1
800.3 TEST EQUIPMENT AND TOOLS ................e=cancenonacoroaacaaeananenaacaneaeceee anos 8-1
800.4 SPARE PARTS...................... ceconcacecnne naoeoreneococonoecae. „ее. 8-1
800.5 m FIELD SERVICE ENGINEERING ...............cecencconoconccanaconeocanenacacenarenarcarnes 8-1
800.6 FAULT CLASSIFICATION..............-e....ooccccccerocororernanorcmneenen e eee cer ero eee 8-1
800.7 SYSTEM FAILURES ...................conecnnccnancacano nano naar na nara ecerenacencacccconeneces 8-2
800.8 POWER FAILURES..................... eeeeoeaarcaneconeanenenn ora oceconerearacecenreres 8-2
800.9 KEY TELEPHONE FAILURES ..................e.csc0sconeccosacnooercanrcoocceroacenencenaaao 8-2
800.10 CO/PBX LINE FAILURES -......................cemecancrccoraacacacaconeeoeooenacaraceorocarrenas 8-2
800.11 FEATURE OPERATION FAILURES -.................ooccocccacncanoosnconecoccvacocanaccane 8-2
POWER TEST ...............cececaccocoanadanacanacana nana nennecanana nano oencaracascecencecaceces 8-3
APPENDIX A
SP-1224EX PARTS LIST ..........................ecescarcccronooooooaocareocoracenacenananaanccaas A-1
JULY 1989 ii
STARPLUS 1224EX | KEY TELEPHONE SYSTEM
= —— плена A
VODAVI COMMUNICATIONS SYSTEMS
For sales information call 1-800-343-4863 (in Arizona call
948-1971). In Canada call your distributor.
For technical support call 1-800-35€-7279 (in Arizona call
948-1971). In Canada call your distributor.
JULY 1989 iv
STARPLUS 1224EX
ISSUE DATE
1 Feb 1988
2
July 1989
KEY TELEPHONE SYSTEM
1224EX ISSUE CONTROL
CHANGE
First draft
Add Canadian Regulatory Information
Add phone box, DSS console and BBU drawings
JULY 1989
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— STARPLUS 1224EX
KEY TELEPHONE SYSTEM
100 INTRODUCTION
100.1 PURPOSE
This manual provides the information necessary to
program, install, operate and maintain the
STARPLUS 1224 Key Telephone System.
100.2 REGULATORY INFORMATION
(FCC)
The Federal Communications Commission (FCC)
has established rules which allow the direct con-
nection of the STARPLUS 1224 Key Telephone
System to the telephone network. Certain actions
must be undertaken or understood before the con-
nection of customer provided equipment is com-
pleted.
A. TELCO NOTIFICATION
Before connecting the STARPLUS 1224 Key
Telephone System to the telephone network, the
local serving telephone company must be given
advance notice of intention to use customer
provided equipment (CPE) and provided with the
following information:
1. The telephone numbers to be connected to
the system.
2. The FCC Registration Number located on the
Key Service Unit (KSU): DLP82V-19889-MF-E*
3. The Ringer Equivalence Number also located
on the KSU: 0.58
4. The USOC jack required for direct intercon-
nection with the telephone network: RJ21X
5. The 1224EX KSU is UL listed, file number
42U5.
*NOTE: If no key telephones are programmed to
have a pooled group button FCC# DLP82V-19891-
KF-E may be used.
B. INCIDENCE OF HARM
Ifthe telephone company determines that the cus-
tomer provided equipment (CPE) is faulty and pos-
sibly causing harm or interruption to the telephone
network, it should be disconnected until repair can
- be made. If this is not done, the telephone com-
pany may temporarily disconnect service.
C. CHANGES IN SERVICE
The local telephone company may make chan-
ges in its communications facilities or proce-
dures. If these changes should affect the use of
the 1224 or compatibility with the network, the
telephone company must given written notice
to the user to allow uninterrupted service.
'D. MAINTENANCE LIMITATIONS
Maintenance on the 1224 Key Telephone Sys-
tem is to be performed only by the manufacturer
or its authorized agent. The user may not make
any changes and/or repairs except as specifi-
cally noted in this manual. If unauthorized al-
terations or repairs are performed, any
re aining warranty may be voided.
E. NOTICE OF COMPLIANCE
The 1224 Key Telephone complies with rules
regarding radiation and radio frequency emis-
sions by Class A computing devices. In accord-
ance with FCC Standard 15 (Subpart J) the
following information must be supplied to the
end user: |
"WARNING:
This equipment generates and uses R.F. ener-
gy and if not installed and used in accordance
with the Instruction Manual, it may cause inter-
ference to radio communications. It has been
tested and found to comply with the limits for a
Class £ computing device, pursuant to Subpart
J of Part 15 of the FCC Rules, which are
design=d to provide reasonable protection
against such interference, when operated in a
commercial environment.
Operation of this equipment in a residential area
is likely to cause interference, in which case the
user, at his own expense, will be required to take
whatever measures may be required to correct
the interference."
F. HEARING AID COMPATIBILITY
The 1224 Key Telephone is Hearing Aid com-
patible as defined in Section 68.316 of Part. 68
FCC Rules.
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STARPLUS 1224EX
100.3 CANADIAN REGULATORY IN-
FORMATION
Department of Communications (DOC)
Certification Number: 676 2581A
Load Number: 16
Ancillary Equipment Number: CA21A
File Number: LR57228
A. NOTICE
The Canadian Department of Communications
label identifies certified equipment. This certifica-
tion means that the equipment meets certain
telecommunications network protective, opera-
tional and safety requirements. The Department
does not guarantee the equipment will operate to
the user's satisfaction. Before installing this equip-
ment, users should ensure that it is permissible to
be connected to the facilities of the local telecom-
munications company. The equipment must also
be installed using an acceptable method of con-
nection. In some cases, the company's inside
wiring associated with single line individual service
may be extended by means of a certified connec-
tor assembly (telephone extension cord). The cus-
tomer should be aware that compliance with the
above condition may not prevent degradation of
service in some situations.
KEY TELEPHONE SYSTEM
NOTE: The Load Number (LN) assigned to
each terminal device denotes the percentage of
the total load to be connected to a telephone
loop which is used by the device to prevent
overloading. The termination on a loop may
consist of any combination of devices subject
only to the requirement that the total of the load
numbers of all the devices does not exceed 100.
Repairs to certified equipment should be made
by an authorized Canadian maintenance facility
- designated by the supplier.
Any repairs or alterations made by the’user to
this equipment, or equipment malfunctions,
may give the telecommunications company
cause to request the user to disconnect the
equipment.
Users should ensure for their own protection
that the electrical ground connections of the
power utility, telephone lines and internal metal-
lic water pipe system, if present, are connected
together. This precaution may be particularly
important in rural areas.
CAUTION: Users should not attempt to make
such connections themselves, but should con-
tact the appropriate electric inspection authority
or electrician, as appropriate.
JULY 1989
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KEY TELEPHONE SYSTEM
BASIC TELEPHONE
_— STARPLUS 1224EX
EXECUTIVE TELEPHONE
ENHANCED TELEPHONE
1.2
RS NS AFAN
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
200 FEATURE DESCRIPTION
A-LEAD INDICATION
There are 4 contacts which may be individually
programmed as either A-lead indication (to control
ancillary equipment) or Loud Bell Control. When
programmed as A-Lead Indication & assigned to a
CO line, the corresponding contact will close
whenever that CO line is accessed by a station.
ACCOUNT CODES
Account codes can be entered by the user during
a call; this code can be used with SMDR informa-
tion for billing purposes. It can be 8 digits in
length.
ALARM SIGNALING
The system can recognize either an open or closed
loop from an external relay and transmit an alarm
signal. This signal can be sent to all programmed
stations with either a single or repeated tone. The
type of alarm tone is selected In system program-
ming.
This feature can be used as an entry door alarm.
ALL CALL PAGING
Stations allowed to make pages may make voice
paging announcements to all idle stations, phone
boxes and external paging ports at the same time.
ATTENDANT OVERFLOW
(Refer to Call Forward-Preset) System program-
ming allows the attendant station to be
programmed so that if the attendant is busy or not
there, the call will be automatically forwarded. to
another predetermined station after a
programmed period of time.
ATTENDANT POSITION
Any key telephone station may be assigned as the
system attendant. The assigned attendant will
receive unattended line recalls and will initiate
NIGHT SERVICE.
AUTOMATIC PRIVACY
Privacy is automatically provided on all calls. The
system may be programmed to eliminate privacy,
allowing another station to join in on existing CO
(outside) line conversations.
AUTOMATIC SELECTION
The user can select an outside line, intercom
station or speed dial button or dial a feature &
automatically place the phone in the dialing
mode without pressing the ON/OFF button or
lifting the handset.
AUTOMATIC PAUSE INSERTION
If a flash is programmed into system and station
speed dial numbers, and last number redial
numbers, a pause will automatically be inserted
after the flash. A pause will also be automatical-
ly inserted after a PBX dialing code has been
used & after a pulse to tone switchover is
programmed into speed dial numbers.
BACKGROUND MUSIC
Key telephone & phone box users may receive
music over their speaker when an optional
music source has been connected to the sys-
tem. The music can be turned on or off and the
volume adjusted at each individual telephone or
phone box. The maximum loudness level can
be adjusted on the KSU.
Phone boxes that are denied DND in data base
programming, can receive music through their
speaker.
This feature can be allowed or denied on a per
station basis by programming.
BATTERY BACK-UP (MEMORY)
A long life lithium battery is provided inside the
KSU to prevent loss of system programming in
the event of a power outage or the system
power being tumed off.
BATTERY BACK-UP (SYSTEM)
An optional battery package (BBU) & cabling
can be connected to the KSU to maintain com-
plete system operation in the event of an AC
power failure. Calls in progress will continue
without interruption when commercial power
fails.
CALLING STATION INDICATOR
(Busy Lamp Field) Buttons programmed as sta-
tion buttons on a telephone also serve as a Busy
JULY 1989 2-1
STARPLUS 1224EX
Lamp Field to display the status of other
telephones within the system.
CALL ANNOUNCING
Each telephone user can select the way that calls
to their phone are voice announced. By selecting
the "P" position on the intercom signal switch, the
user can receive voice announced intercom calls
without the calling party hearing conversations in
progress. By selecting the "H" position, the user
can reply handsfree to voice announced intercom
calls.
handsfree (H) mode.
CALL FORWARD-STATION
Each key telephone user may direct intercom calls,
transferred outside lines and incoming outside
lines to be forwarded to another station in the sys-
tem. À forwarded call will signal inthe TONE mode
regardless of the way the intercom signaling switch
was set. A station with calls forwarded to it can for-
ward its calls to another station; a call will forward
in this manner an unlimited number of times;
howeverthe last station in a chain cannot use DND.
CALL FORWARD-PRESET
System programming allows incoming outside
lines, that are programmed to ring a particular sta-
tion, to be forwarded to another predetermined
station after a programmed period of time. This
occurs when the station normally receivingthe out- —
side ring is busy or does not answer the call.
Preset forward can be chained an unlimited num-
ber of times. Each station in the system can have
“a preset forward station.
CALL PICKUP (GROUP)
Stations can be placed in one, both or neither of 2
pickup groups. Stations within the same group
can pick up tone ringing intercom calls, recalling
or transferred CO line calls for another station, and
message wait call backs by dialing the pickup
code.
CALL TRANSFER
An outside line can be transferred from one keyset
to another. By pressing the STATION button of the
desired party, or pressing the TRANS/QUE button
and then dialing that 2 digit station number, un-
screened or screened transfers with an an-
nouncement can be made. The line being
transferred rings on the keyset and gives a flash in-
dication to the receiving party's keyset. Several at-
tempts can be made to find someone at different
Basic model telephones cannot use the
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KEY TELEPHONE SYSTEM
keysets without losing the call. If a line is trans-
ferred to a busy station, that station will receive
muted ringing. -
CAMP ON (Call Waiting)
A busy station may be alerted that an outside
line is on hold and waiting for them by pressing
the MSG/CP.ON button. The called station will
receive two muted rings, and a flashing CP.ON
button if the camp-on initiator is waiting to an-
- nounce the transfer. The busy party can press
the MSG/CP.ON button. This will automatically
place on hold any outside line he's currently
using and allow him to converse with the camp-
on initiator.
CO LINE ACCESS
Each telephone can be programmed to be al-
lowed or denied an appearance to individual
outside lines or a pool of outside lines.
Telephones denied this appearance can have
that line transferred to them by another station
and the call will appear on the loop button.
Any station may be programmed to ring for any
combination of lines during the day and different
stations can be programmed to ring on those
lines at night.
CO LINE GROUPING
CO (outside) lines can be in one of up to 8
groups to separate line types such as local,
PBX, FX, etc. Stations are then individually as-
signed access to these lines via either a pooled
group key or by a direct line key.
CO LINE QUEUING
When all outside (CO) lines in a group are busy,
stations can be placed ona list awaiting that line
to become available. Users are signaled when
a line becomes available. If the waiting station
is busy when the queued CO line becomes
available, the station is placed at the bottom of
the queue list. If a station doesn't answer a
queue callback within 15 seconds it will be
dropped from the queue list.
CONFERENCE
A) Multi Line
One internal station can engage in a conference
with 2 external parties. The internal station may
place the conference on HOLD by pressing the
HOLD button. The two external parties can be
JULY 1989 2-2
rt iin
STARPLUS 1224EX
placed in an unsupervised conference by the in-
itiator pressing the CONF button.
B) Add-On Conference
Two internal stations can engage in conference
with 1 external party or 3 internal parties can set up
a conference. There is no limit to the number of
add-on conferences, except for the total number
of CO lines connected to the system.
COMMON AUDIBLE RINGING
(Loud Bell Control) incoming CO line ringing can
be directed to relay controlled contacts. Thereare
4 sets of dry contacts that can be assigned to sta-
tions as LBC or to CO lines for A-lead indication.
An external power source and ringing device or
other ancillary is required.
DIAL PULSE/DTMF SIGNALING
Each outside line can be individually programmed
to provide dial pulse or DTMF tone sending.
DIAL PULSE TO TONE SWITCHOVER
The signaling on an outside line can be changed
from dial pulse to tone (DTMF). This allows lines
set for pulse signaling to use common carriers
which require DTMF signaling. This feature can be
stored and used with speed dial numbers.
DIRECT STATION SELECT
The user with a flexible button assigned as a DSS
button on his key telephone can call an intercom
station by simply pressing the appropriate DSS
button. The called station is automatically sig-
naled.
DO NOT DISTURB
Placing a key telephone in DND will eliminate in-
coming CO line ringing, intercom calls, CO line
transfers, All Call Page announcements and
Camp-Ons. Pressing the DND button twice while
the telephone is ringing will eliminate that ringing.
The secretary in an EXECUTIVE/SECRETARY pair
can override the Executive DND by using the
Camp-On feature. A station in DND can still use
the telephone to make normal outgoing calls. A
station can be denied this feature through
programming.
EMERGENCY TRANSFER
In the event of commercial power failure or central
processor failure, the system will automatically
connect the first 3 outside lines to single line
KEY TELEPHONE SYSTEM
telephones which have been installed for that
purpose.
EXECUTIVE/SECRETARY TRANSFER
Four pairs of key telephones can be designated
as executive/secretary pairs. Whenever the ex-
ecutive phone is in DND or busy, transferred CO
lines and intercom calls will be directed to the
secretary station. If the secretary station is
busy, busy tone will be received by the calling
party. There are 3 combinations possible:
1. 4 Executive/Secretary pairs
2. 1 Executive with 1-4 secretaries ‘
3. 1 Secretary for 1-4 Executives
The secretary station can signal the Executive
in DND by using the Camp On feature.
EXTERNAL PAGING
Any station that is allowed access to paging can
make voice paging announcements to the ex-
ternal paging port by either dial code or direct
button access.
The external page port can be connected to a
two way paging system.
FLASH
The Flash button is used to re-establish dial tone
or to transfer a PBX call. Flash can be
programmed in speed dial for Centrex feature
operation.
FLEXIBLE STATION NUMBERS
The intercom number assigned to a station can
be changed without moving the telephone.
However station circuit 01 always remains the
programming station.
FLEXIBLE BUTTONS
On the Enhanced/Executive phones there are 6
fixed feature buttons and 22 flexible buttons.
The Basic telephone has 6 fixed feature buttons
and 6 flexible buttons. The flexible buttons can
be programmed in one of the following ways:
1. Outside line - automatically access assigned
line
2. Multi Function Key - the station user may
program his/her own phone to have DSS/BLF,
speed dial bin, page key or mute button.
JULY 1989 2-3
__ STARPLUS 1224EX
3. Pool Key - some or all outside lines can be
grouped; pressing this button gives access the
highest numbered unused CQO line in that group;
outgoing dialing only. |
4. Loop - used to answer transferred call on a line
for which a station user does not have a button
programmed on his phone.
HOLD PREFERENCE
Either exclusive hold or system hold can be
programmed to be the primary hold. A line on ex-
clusive hold prohibits anyone from picking up a call
placed on hold by another station.
An outside line placed on system hold can be
retrieved by any other telephone in the system that
has access to that line.
INTERCOM SIGNALING
The key telephone user can select the method of
receiving intercom calls at their station. A slide
switch located on the telephone is used to select
the mode. The choices are:
1. Tone Ringing (M)
A standard tone ring notifies the party of an in-
coming call.
The called station answers by lifting the hand-
set.
2. Privacy (P)
The station user receives a tone burst and a
voice announcement over the speaker. The
microphone is deactivated, providing privacy.
The person who is called must lift the handset to
get the call or switch the selector to handsfree.
3. Handsfree (H)
The station user, upon hearing a tone burst &
voice announcement over the speaker, can
reply handsfree ("H" position).
(Basic model key telephones do not have this
feature.)
INTERNAL ZONE PAGE
Stations programmed to make pages can make
* voice announcements to idle stations in both inter-
nal zones at the same time or to either one of the
2 internal zones separately. A flexible button can
be programmed for one button page operation by
the station user.
tion user to a meet me page.
ai. 7.4 arca Enha van. ad plo
KEY TELEPHONE SYSTEM
LAST NUMBER REDIAL
Permits the automatic redialing of the last phone
number dialed on an outside line including a
number in speed dial.
MEET ME PAGE
Users may answer a page call by going to the
nearest telephone, dialing a code and be con-
nected to the calling party. A flexible button can
be programmed for one button answer by a sta-
у
MESSAGE WAITING
A station user who calls another station and
receives ringing, busy tone or DND tone and no
answer can activate a "message waiting" lamp
at that station to indicate this call. The station
user who missed the call can then press his
MSG/CP.ON flashing button and ring the party
leaving the message. Up to 5 messages may
be left at each phone. A station with a message
waiting can be reminded at a timed interval with
a tone.
MUSIC ON HOLD
An optional music source can be connected
directly to the system to provide all calls on hold
with music.
The same source provides background music.
MUTE
A flexible button can be programmed to operate
as a mute key. During handsfree speakerphone
operation, the key telephone microphone can
be disabled for stations requiring privacy of
transmission or in areas where there are high
ambient noise levels.
NIGHT SERVICE
The attendant places the system in night service
by pressing her DND button.* This allows
specific phones to ring at night that may or may
not ring during the day. A dial code is provided
for Universal Night Answer; a direct CO line but-
ton appearance or a loop key is required for this
feature.
* The attendant does not have the DND feature.
OFF HOOK SIGNALING
HI Y 109RQ 2-4
STARPLUS 1224EX
If a station has been programmed to receive direct
outside line ringing and is busy on another call, that
station will receive muted ring to indicate another
call is ringing in.
ON HOOK DIALING
A telephone user can place calls without lifting the
handset and can monitor the call while the called
party's phone is ringing or on hold. The receiver
must be lifted to converse when using a basic key
telephone.
ON LINE PROGRAMMING
Changes to the system data base with the excep-
tion of flexible button programming can be made
without interrupting normal system operation.
Programming is done at station port 01.
PBX DIALING CODES
Four 2 digit PBX access codes can be
programmed into the system. When an outside
line is selected and one of these codes is dialed,
toll restriction will be applied beginning with the
digit dialed after the code. If one of these codes is
not dialed, toll restriction doesn't apply. This al-
lows the dialing of PBX extensions 100, 110, 111,
etc. on an outside line. (The line must be assigned
as a PBX line.)
PAGE ACCESS RESTRICTION
Individual stations can be programmed to be al-
lowed or denied the ability to make page an-
nouncements.
PHONE BOX
A phone box may be substituted for a telephone
on a one for one basis. The phone box can be used
to receive intercom announcements and also
provide handsfree response. There is also a CALL
button which will signal all stations programmed to
receive alarm ringing. One of these stations can
respond to this signal by pressing the DSS/BLF
button or dialing the intercom number of the phone
box station. Two way conversation is then pos-
sible.
PREFERRED LINE ANSWER
A station with preferred line answer can answer any
assigned ringing outside line, line queues, outside
line transfers and transfer recalls by simply lifting
the handset or pressing the ON/OFF button. The
KEY TELEPHONE SYSTEM
outside line button doesn't have to be pressed
for automatic line answer.
PRIVATE LINE
A station can be programmed to have a private
line. A line designated as a private line can
transfer calls to other stations and can be for-
warded to another station. When placed in
night service the UNA code will not pick up this
ringing line. A private line cannot have a preset
forward station. -
— REAL TIME
This hardware option allows the system time
and date to continue functioning in case of a
power failure.
Also provides the time source for information
used by SMDR and display phones.
SPEAKERPHONE
Enhanced 8 Executive model! phones are
equipped with a unit that enables the telephone
to be used handsfree in two-way conversations
on both intercom and outside lines.
STATION MESSAGE DETAIL RECORDING
A hardware option which allows connection to
an external RS232C compatible printer or call
accounting device. Programming allows the
system to track all calls, both incoming and out-
going, local and long distance; or just outgoing
long distance calls only. № 15 also possible to
print out data base programming with this
module. The system records calls by outside
line, number dialed, time of day, date, station
that placed the call and duration of the call. The
output can be programmed for either a 29 or 80
character format.
Account codes may also be entered.
STATION SPEED DIAL
Each station user can program up to 20 in-
dividual speed dial numbers of up to 16 digits in
length. These numbers may contain pause
commands, flash commands and pulse to tone
switchover commands. Each one of these
commands takes up digit space. The numbers
are dialed by use of the SPEED button and a 2
digit code (00-09, 90-00) or the station user can
program a flexible button as a speed button.
JULY 1989 2-5
— STARPLUS 1224EX
Both the asterisk (*) and pound (#) are sent as
DTMF tones; this makes the speed dial feature
compatible with Centrex operation.
SYSTEM SPEED DIAL
Up to 40 commonly dialed numbers can be
programmed into System Speed Dial for use by
stations allowed this feature. The numbers can be
up to 16 digits in length and may contain pauses,
flash commands and pulse to tone switchover
commands. Each one of these commands takes
up digit space. The numbers are accessed by the
SPEED button and a 2 digit code (10-49) or the
user can program under a flexible button. The last
20 bins are not monitored by toll restriction. Sys-
tem speed numbers are programmed at the as-
signed attendant station.
Both the asterisk (*) and the pound (#) are sent as
DTMF tones.
TOLL RESTRICTION OVERRIDE
An outside line can be programmed to allow toll
restricted stations to dial on that line.
KEY TELEPHONE SYSTEM
TOLL RESTRICTION
The system provides a flexible means of provid-
ing toll restriction to individual stations. By as-
signing a "class of service" to each station, long
distance calls can be limited at certain stations
through entries into the Allow/Deny Tables.
UNIVERSAL NIGHT ANSWER
CO lines not marked as a Private Line have
Universal Night Answer (UNA), which provides
key telephones access to incoming CO calls
when the system is in night service by dialing
the UNA code.
VOLUME CONTROLS
Each key telephone user can adjust both
speaker and ring volume independently by
using the 2 volume controls located on the right
side of the keyset.
WALL TELEPHONE
Any key telephone can be adapted for wall
mounting. The wall mount kit must be provided
for wall mounting.
.H 1 Y 1989 26
eri ind Badd ido
STARPLUS 1224EX
_ KEY TELEPHONE SYSTEM
FEATURE INDEX
Feature
Availability
internal
Equipment
Required
External
Equipment
Required
A-Lead Indication
Account Codes
Alarm Signaling
All Call Page
Attendant Overflow
Attendant Position
Automatic Privac
Automatic Selection
Automatic Pause Insertion
Background Music
Battery Back-up (memory)
Battery Back-up (system
Busy Lamp Field
Call Announcing
Call Forward - station
Call forward - preset
Call Pickup (group)
Call Transfer
Camp On (call waiting)
CO Line Access
CO Line Grouping
CO Line Queuing
Conference
Common Audible Ringing
Dial Pulse/DTMF Signaling
Dial Pulse to Tone Switchover
Direct Station Select
Do Not Disturb
Emergency Transfer
Executive/Secretary Transfer
External Paging
Flash
Flexible Station Numbers
Flexible Buttons
Hold Preference
Intercom Signaling
Internal Zone Page
Last Number Redial
Meet Me Page
Message Waiting
Music On Hold
Mute
Night Service
Off Hook Signaling
On Hook Dialing
On Line Programming
PBX Dialing Codes
Page Access Restriction
Phone Box
Perferred Line Answer
Private Line
Real Time
Speakerphone
Station Message Detail Recording
Station Speed Dial
System Speed Dial
mm OO A TL LT EAT TT XT TT TETU TNT TEEN
ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ
RCU
Enh/Exec Phone
SIU/RCU
N
N
N
Alarm System
ZZZZZZ
+
Music Source
Starplus BBU
Сл
Вей по Gen.
N
N
N
SLTs
N
Paging Equip.
Music Source
ZZZZZZZSZZZZZZZZZ
Phone Box
JULY 1989
2-7
ни aioli 77,
STARPLUS 1224EX KEY TELEPHONE SYSTEM
- == ———— [a TE
| Internal External
Feature Availability Equipment Equipment
Required Required
Toll Restriction Override S N N
Toll Restriction S N N
Universal Night Answer S N N
Volume Controls S N N
Wall Telephone O N Wall Mount Kit
S = standard O = optional N = none
JULY 1989 2-8
STARPLUS 1224EX
LIQUID CRYSTAL DISPLAY (LCD)
The display is arranged Into an upper and lower The left section of the lower field displays the
field. ..date, speed bin number, connected intercom
hon ctivitv of Station or outside line number. The right sec-
The upper field displays the current activity tion of the lower field displays current time or
the telephone. The lower field is divided into 2
KEY TELEPHONE SYSTEM
sections. elapsed time on an outside call.
FUNCTION CALLING STATION'S DISPLAY | CALLED STATION'S DISPLAY |
“ae 10 “ee |
idle Station MM/DD/YY HH:MM am
Manually Dialing 18005551212
Outgoing Calls LINE 05 00:00:05
Recalling Line LINE RECALLING
from Hold LINEO! HH:MMam
Recalling Line RECALL FROM 14.
from Another Station LINE 01 00:00:05
Connected to an xa 40 ***
Incoming CO Line LINE 02 | 00:00:10
CALL TO STA 10 CALL FROM STA 12
Intercom Call MM/DD/YY HH:MM am MM/DD/YY — HH:MMam
| CAMP-ON FROM 12
Camp-On LINE 02 HH:MM am
CONFERENCE CONFERENCE
Conference MM/DD/YY HH:MMa MM/DD/YY — HH:MMam
JULY 1989 2-9
—-—rm—
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
CALLED STATION'S DISPLAY
— FUNCTION CALLING STATION'S DISPLAY
INTERNAL PAGE PAGE FROM 10
Internal Page ZONE 1 HH:MM am MM/DD/YY HH:MM am
EXTERNAL PAGE
External Page MM/DD/YY HH:MM
ALL CALL PAGE PAGE FROM 14
All Call Page MM/DD/YY HH:MM am MM/DD/YY HH:MMa
MSG: 10 11 15 13 18
Message Waiting MM/DD/YY — HH:MMam
Reply to a CALL TO 12 CALL FROM 14
Message Waiting MM/DD/YY HH:MM am MM/DD/YY HH:MM am
Station Call Forward ***FORWARD TO 16 ***
(Originating Station) MM/DD/YY HH:MM
FORWARD TO 16 FROM 14 STA 10 FORWARD FROM 1
Forwarded Call MM/DD/YY HH:MM am MM/DD/YY HH:MM a
FORWARD FROM 14
Preset Forward LINE 02 HH:MM am
QUEUED ON LINE
CO Line Queuing LINE 02 HH:MM am
QUEUE CALLBACK
LINE 02 HH:MM am
JULY 1989 2-10
STARPLUS 1224EX | KEY TELEPHONE SYSTEM
FUNCTION — CALLING STATION'S DISPLAY | CALLED STATION'S DISPLAY
Qutside Line TRANSFER FROM 09
Transfer | LINE 02 HH:MM am
Programmed Flash F*12
Command (F) STASPEED15 00:00:05/
Programmed Pause 9500777p1234567
Command (P) SPEED 10 00:00:05
Programmed Pulse-to- 9500777*1234567
Tone Switchover (*) SPEED 10 00:00:05
JULY 1989 2-11
SS as ade x TY + a
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
300 OPERATION
For some features there is more than one way to
use the feature depending on how the telephone
is programmed. Both options will be listed.
300.1 PLACING AN OUTSIDE CALL
(Automatic Line Selection)
« Press outside line button.
e ON/OFF button will light & you will hear
dial tone.
+ Dial desired party.
+ When called party answers, lift handset to
converse or use speakerphone.
300.2 ANSWERING AN OUTSIDE
CALL
e Lift handset.
e Press slow flashing outside line button.
e (If your phone has been programmed with
Preferred Line Answer, you may answer
an outside line by just lifting the handset.)
300.3 SPEAKERPHONE (optional)
e Press station key of desired party OR
se Press available outside line button & dial
number.
e Speakerphone is activated.
e Press ON/OFF button to end call.
300.4 VOLUME CONTROLS
« There are 2 volume control wheels on the
right side of the key phone. Rotating the
wheel toward you will decrease the
volume.
e Front wheel - voice, background music &
speakerphone.
e Back wheel - tone ringing volume
300.5 MUTE BUTTON (optional)
Provides privacy during speakerphone
or handset operation by disabling the
microphone.
If you have a programmed mute button,
press while off hook to activate. (LED
lights) |
Press again to deactivate. (LED extin-
guishes)
300.6 BACKGROUND MUSIC (op-
tional)
Press 8 onthe dial pad (music is heard).
Press 8 again and music is discon-
tinued.
(When you pick up the handset or press
the ON/OFF button, music is discon-
tinued automatically)
300.7 PLACING OUTSIDE LINE ON
HOLD
If your system is programmed to have
exclusive hold preferred, press HOLD
button once for exclusive hold and
twice for system hold.
If your system is programmed to have
system hold preferred, press HOLD
button once for system hold and twice
for exclusive hold.
300.8 ANSWERING A RECALL
When an outside line has remained on
hold for an extended period oftime, you
will be reminded with a recalling ring.
Press outside line button flashing at
very fast rate.
Lift handset to converse.
JULY 1989 3-1
STARPLUS 1224EX
300.9 FLASH
Disconnects present outside line reseizes
outside line dial tone. When connected to
an outside line, press FLASH button.
300.10 PBX TRANSFER
While connected to an outside line (PBX),
press FLASH button Receive PBX transfer
dial tone
Dial PBX station number
Hang up to complete transfer
300.11 CALL PICK-UP
You must be in the same pick-up group as
the ringing telephone to pick up the call.
— Tone ringing intercom calls only can be
picked up.
You hear an unattended phone ringing.
Lift handset and dial 6.
You will be connected to the calling party.
300.12 PLACING AN INTERCOM CALL
Press station key of party you wish to call
(if programmed at your phone). OR
Lift handset & dial station number (10-33).
You will hear: :
Ringing if called station is in "T" answer-
ing mode.
3 bursts of tone if called station is in "H"
or "P" position.
Lift handset or use speakerphone when
tone bursts stop.
Hang up to end call.
300.13 ANSWERING AN INTERCOM
CALL
With your intercom signal switch in the:
. T mode, you will hear repeated intercom
KEY TELEPHONE SYSTEM
tone ringing & your HOLD button will
siow flash. Lift handset or press
ON/OFF button to answer. Hang upto
end call. .
P mode, you will hear 3 bursts of tone
& a one way announcement. The
HOLD button will slow flash.
H mode, you will hear 3 bursts of tone
and an announcement. Reply hand-
sfree or lift handset for privacy.
NOTE: If you have a programmed station but-
ton for the calling party, that button will flash. If
you receive a call from a phone box, you must
press that station button to answer the call.
300.14 CAMP ON
You cali a station that is busy & wish to
alert them to your call,
Press the MSG/CP.ON button twice.
Called station will receive two bursts of
ringing.
Wait for their response.
NOTE: На station is in DND, only the attendant
can camp-on.
300.15 ANSWERING A CAMP ON
If you are on a connected call, hear 2
bursts of muted ringing & your
MSG/CP.ON button is flashing, you
have a call waiting for you.
To answer, press the MSG/CP.ON but-
ton. Any outside line you are con-
nected to will be placed on hold. You
may converse with the station placing
the call.
300.16 LEAVING A MESSAGE WAIT-
ING INDICATION
Upto 5 messages can be left at any one key sta-
tion.
JULY 1989
, -
A da .
STARPLUS 1224EX
If you dial a station that is busy, unat-
tended or in DND, you can leave a
callback message indication.
Press the MSG/CP.ON button once.
Called party’s MSG button will stow flash.
Hang up.
300.17 ANSWERING A MESSAGE
WAITING INDICATION
The first message left will be the first one called.
If your MSG/CP.ON button is flashing at a
slow rate, you have a message waiting for
you.
Pick up handset.
Press flashing MSG/CP.ON button.
Station that left message will be signaled
with tone ringing.
If called station doesn’t answer, press
MSG button once to leave message.
300.18 CALL TRANSFER
Outside lines can be transferred from one
phone to another within the system.
The transfer can be either screened (an-
nounced) or unscreened to either an idle
or busy station.
SCREENED TRANSFER
While connected to an outside line, press
station button where call is to be trans-
ferred (if programmed on your phone) OR
Press TRANS button á dial station number
(10-33).
The called extension signals according to
the intercom signal switch position.
When that extension answers, announce
the transfer.
Hang up to complete transfer.
KEY TELEPHONE SYSTEM
UNSCREENED TRANSFER
es Once the called extension begins to
signal, hang up to transfer the call.
(Recall timer starts.)
TRANSFER SEARCH
e When attempting to locate a party, you
can press a station button to signal a
station. Ifthe party is not located, press
another station button to continue the
search. OR
e Press the TRANS button & dial the sta-
tion number. !f the party is not located,
press the TRANS button again 4 dial
another station to continue the search.
e When the called party answers, hang
up to complete the transfer.
ANSWERING A SCREENED TRANSFER
e Your intercom will be signaling accord-
ing to the intercom signal switch posi-
tion.
e Answer the intercom & receive transfer
notice.
e Press the outside line button or loop
button flashing on hoid.
300.19 EXECUTIVE/SECRETARY
TRANSFER
e If you are designated the EXECUTIVE
station & your phone is busy or in DND,
all calls will be routed to the
SECRETARY station.
e If you are the designated SECRETARY
station, you can signal the EXECUTIVE
that is busy or in DND by using the
Camp On feature.
300.20 CONFERENCE COMBINA-
TIONS
e 2 internal and 1 external or 3 party in-
ternal - Add On Conference 1 internal
and 2 external - Multi Line Conference
ESTABLISHING A CONFERENCE
A maximum of 3 parties can be included in a
conference.
1111 Y 1989
3-3
STARPLUS 1224EX
Lift handset.
Select intercom station or dial desired out-
side party.
When called party answers, press CONF
button.
Add next conference party by selecting
another outside line or intercom station.
When party answers, press CONF button.
All parties are connected.
EXITING A CONFERENCE (controiler only)
There are 3 methods of exiting a conference:
Press the ON/OFF button to ON & replace
handset (to monitor a conference).
Press HOLD button to place outside par-
ties on hold. Hold timer starts. If one of
the 2 parties is internal that party will be
dropped.
Press CONF to leave the other conference
parties still connected in an unsupervised
conference. CONF button will flash &
timer will start. There will be a warning
tone before the other parties are dropped.
RE-ENTERING A CONFERENCE
When the controller re-enters the con-
ference, the disconnect timer is reset.
Lift handset to re-enter a monitored con-
ference.
To re-enter a conference placed on hold,
repeat steps for establishing a con-
ference.
To re-enter an unsupervised conference,
lift handset (multi-line).
To re-enter an unsupervised conference,
lift handset & press flashing CONF button
(add-on).
CONF button lights steady & you hear
confirmation tone.
KEY TELEPHONE SYSTEM
TERMINATING A CONFERENCE
e Replace handset or push ON/OFF but-
ton to off. You must be actively in the
conference. |
300.21 ACTIVATING DO NOT DIS-
TURB .
e If you have been given the ability to
place your phone in Do Not Disturb,
press the DND button (DO NOT lift
handset). DND button lights steady.
s You can press the DND button while
your phone is ringing & stop the ring-
ing.
REMOVING DO NOT DISTURB
e Remain on-hook.
e Press DND button.
e The button LED extinguishes.
300.22 QUEUING
e Astationcanqueueonly 1lineatatime.
e You see that a particular outside line is
busy & wish to be placed on a list wait-
ing for that line to become available.
e Lift handset.
e Press desired busy outside line button.
e Press QUE button.
e Hang up.
TO CANCEL A QUEUE
e Lift handset or press ON/OFF button.
o Press QUE button.
e Dial tone will be heard.
ANSWERING A QUEUE
e Youhearringing & an outside line of the
line group you queued is slow flashing.
+ Lift handset.
JULY 1989
34
STARPLUS 1224EX
se Press flashing outside line button to
answer.
e (If your station has been programmed for
Preferred Line Answer, you will have the
line automatically upon lifting the hand-
set.)
300.23 STORING SPEED NUMBERS
e Press SPD button.
e Press asterisk (*) key once.
e Dial speed bin location. 00-09, 90-99 =
station speed numbers; 10-49 = system
speed numbers.
« Select desired outside line or one will be
chosen automatically.
e Dial telephone number.
° Press HOLD button.
e Hang up.
- Dialing an * initiates a pulse to tone
switchover.
- Dialing the TRANS/QUE during number
storage inserts a pause.
- Pressing the FLASH key inserts a flash
into the speed number.
- Pressing the CONF button will program
a "No Display".
DIALING A SPEED NUMBER
se If no outside line has been specified in
programming, one will be chosen
automatically or you can choose one now.
e Press SPD button & dial bin location. OR
e Press programmed speed bin button. 00-
09, 90-99 are station speed numbers; 10-
49 are system speed numbers.
e When called party answers, pick up hand-
set or use speakerphone.
300.24 LAST NUMBER REDIAL
e Press pound (#) key.
« Thelast numberdialed overan outsideline
will be automatically redialed.
KEY TELEPHONE SYSTEM
300.25 PAGING
e Stations off-hook orin DND will not hear
the page.
e Lift handset & dial 2 digit paging code
OR
e Press programmed button.
e Speak in normal tone of voice to deliver
message.
_ 70 Internal All Call
- 71 Internal Zone 1
- 72 Internal Zone 2
- 73 External Zone
- 74 All Call
e Hang up.
MEET ME PAGE
e Youwishto have another party call you.
e Pick up handset & dial "74" or press
programmed button.
e Request that party meet you on the
page.
e DO NOT hang up; wait for the re-
quested party to answer.
ANSWERING A MEET ME PAGE
e Goto the nearest keyphone & dial "75"
or press pre-programmed button.
e You will be connected to the party that
paged you.
300.26 CALL FORWARDING (Sta- .
tion) |
e Ifyou have been given the ability to for-
ward your calls:
« Lift handset or press ON/OFF button.
e Press FWD/DND button.
e Press station button or dial intercom
number, within 5 seconds, where your
calls are to be forwarded.
e Hang up.
JULY 1989 3-5
STARPLUS 1224EX
TO REMOVE CALL FORWARDING
e Lift handset or press ON/OFF button.
. Press FWD/DND button.
e Press your own station button OR
e Dial your own intercom number.
e Hang up.
300.27 NIGHT SERVICE
e Attendant presses DND button at that sta-
tion.
e To remove, press DND button again.
NOTE: Attendant does not have DND feature.
300.28 SETTING SYSTEM TIME AND
DATE
Set at programmed attendant station.
e Press SPD button.
e Press asterisk (*) once.
« Dial "50".
se Enter date & time as follows
YYMMDDHHMM
- YY = year 80-99
- MM = month 01-12
- DD = day01-31
- HH = hour 00-23
- MM = minute 00-59
KEY TELEPHONE SYSTEM
300.29 ALARM
If yau hear alarm signals on your telephone:
e Reset alarm condition.
e Go off-hook.
e Dial "9"
e If you hear alarm signals on your
telephone, it may be a signal from a
phone box.
e Press station button programmed for
that phone box.
NOTE: If no station button has been
programmed, you may dial the phone box inter-
com number to answer the call.
300.30 USING ACCOUNT CODES
e You are on an existing call.
—e Press FWD/DND button.
e Dial account code up to 8 digits. (The
other party will not hear the digits being
dialed.)
NOTE: Ifthe account code is less than 8 digits,
dial an * to indicate account code entry if
finished. |
300.31 TO PROGRAM FLEXIBLE
BUTTONS
« Press asterisk (*) once.
e Press button to be programmed (it
must have been programmed in the
data base as a flexible button).
e Dial desired code.
e Press HOLD.
JULY 1989 3-6
= min
STARPLUS 1224EX
BUTTON PROGRAMMING CODES
DSS/BLF 10-33
Speed Bin SPD plus 2 digit number
00-09, 90-99 = station speed
10-49 = system speed
Mute 40
Paging:
Internal Zone 1
Internal Zone 2
Internal Ali Call
External Zone
System All Call
Meet Me Pge Ans
71
72
70
73
74
75
NOTE: The speed bin must be programmed with
a number before a flexible button can be assigned
as a speed button.
KEY TELEPHONE SYSTEM
IMT Vv 1000
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
400 GENERAL DESCRIPTION
400.1 TECHNOLOGY
The STARPLUS 1224EX Key Telephone System is
a microprocessor controlled solid state electronic
switch which distributes communications in a
blocking format. All control, switching and inter-
- face circuitry is condensed onto 2 single printed
circuit boards (PCB) located inside the key service
unit (KSU). Refer to Figures 4.2 and 4.3.
Switching Is accomplished through an unbalanced
space division type CMOS matrix that provides
voice path connection for 12 central office lines, 24
key telephones and 8 intercom channels.
The central microprocessor is a Z-80 and controls
the communications between slave microproces-
sors located in each key telephone.
The 1224 KSU contains all system memory which
is composed of 64K of Read Only Memory (ROM)
and 16K of Random Access Memory (RAM). The
RAM is subdivided so that 8K is used as CPU
(Central Processor Unit) working area and 8K is
used for customer data base. The customer data
base memory is protected from loss by a long life
lithium battery. A Program Module contains the
operating instructions for the system. This module
can be easily removed and replaced which allows
for easy upgrading of software features.
The system power is regulated by a switching
power supply. This technology provides high ef-
ficiency with low heat. A shielded transformer con-
verts the 117 VAC into logic voltages on a separate
power supply PCB mounted within the KSU
cabinet. Each key telephone contains a
microprocessor & circuitry to monitor button ac-
tivity and to control lamp (LED) indications. À built-
in speaker permits voice or tone calling to the
station.
Basic, Enhanced and Executive model key
telephones are all equipped with 6 feature buttons.
The Basic phone has 6 flexible buttons in addition
and the Enhanced and Executive phones have 22
flexible buttons.
Flexible buttons can be programmed as: outside
(CO) lines, DSS buttons, speed dial buttons, loop
key, pool key or certain other features.
In addition the Enhanced and Executive Models
have speakerphones. The Executive model
telephone Is also equipped with an LCD as
standard equipment. A 3 position slide switch
provides easy selection of intercom signaling
modes. There are also separate tone ringing
and voice volume controls.
Single line telephones can be installed to
provide emergency service in case of.a com-
mercial power failure or if the system CPU fails.
The system will automatically switch to these
single line phones when the power fails. These
phones can both make and receive calls.
400.2 CAPACITY
The 1224 Key Service Unit (KSU) is housed in a
wall mountable cabinet that contains the Main
Board Unit (MBU), power supply and pre-wired
connectors for station and CO (outside) line in-
terface. The system comes fully configured for
12 CO lines, 24 key telephones and 8 intercom
channels. One external page port provides two-
way external paging capability. Four control
contacts offer programmable external signal-
ing. One Music-On-Hold input allows connec-
tion of an external music source for MOH and
background music. Separate MOH and back-
ground music adjustments are provided on the
KSU. One alarm input allows connection of an
external alarm or other sensing device. An
RJ11C connector allows the connection of 3
single line telephones which are cut over upon
loss of AC power to the first 3 CO lines in the
system. Phone boxes or DSS/BLF consoles
may be substituted for key telephones ona one-
for-one basis.
The system contains the necessary interface
circuitry to install complete system battery
backup. Inthe event of commercial AC power
interruption, a 24 volt DC battery assembly
provided by the customer will ensure uninter-
rupted system operation. The battery source
requires external charging.
400.3 SYSTEM COMPONENTS
The following are the components that make up
the 1224 key telephone system: I
e Key Service Unit (KSU)
JULY 1989 4-1
‚| STARPLUS 1224EX
. Key Telephone (Basic, Enhanced or Ex-
ecutive) |
e Wall Mount Kit
e DSS/BLF Console
« Program Module
e Phone Box
e Serial Interface Unit (SIU)
e» Real Clock Unit (RCU)
1224EX BASIC KEY SERVICE UNIT (KSU)
The KSU is a self contained unit. Connections are
made externally through amphenol-type plugs,
modular jacks, etc. A program Module allows easy
expansion of software features. A cut-out hole for
an RS232C port is provided for future capability.
An SIU (Serial Interface Unit) and an RCU (Real
Clock Unit) can also be installed. They support
SMDR and Executive (display) phone capability.
BASIC MODEL KEY TELEPHONE
A fully modular, multi-line keyset with voice and
tone ringing volume controls. Contains 6 feature
buttons and 6 flexible buttons, a dial pad and an
intercom mode selection switch. All buttons are of
the non-locking type with easy to see LED's for
quick identification. There is no speakerphone
operation. Flexible buttons can be programmed
as outside line buttons, station buttons, page but-
tons, speed buttons, loop key or poo! key. Comes
in 4 colors.
ENHANCED MODEL KEY TELEPHONE
A fully modular, multi-line keyset with voice and
tone ringing volume controls. Contains 6 feature
buttons, 22 flexible buttons and a speakerphoneto
provide handsfree operation. Flexible buttons can
be programmed as outside line buttons, station
buttons, loop key, pool key, speed buttons or page |
buttons. Comes in 4 colors.
EXECUTIVE MODEL KEY TELEPHONE
Identical to the Enhanced Key Telephone with the
addition of an interactive LCD display. Displayed
features include calls to and from other extensions,
number dialed, line used, camp-on, etc.
НН У о A
only.
KEY TELEPHONE SYSTEM
"VALL MOUNT KIT
“rovides an attractive modular means of attach-
1g the STARPLUS key telephone to any verti-
cal surface.
FHONE BOX
Allows handsfree conversations to and from
locations that do not need dialing privileges.
Phone boxes may be substituted for key
telephones on a one-for-one basis. Ash color
à
SERIAL INTERFACE UNIT (SIU)
This optional unit must be installed using an
RS232C connector & allows the customer to
track incoming and outgoing, local and/or long
disiancs calis (SMDR).
An F J is also required for time and date.
REA’ 3LOCK UNIT (RCU)
This tional unit must be installed to provide
teler:: ones that have an LCD with a time and
date :isplay and to protect the time and date
from commercial AC power failure.
PRCGRAM MODULE
This plug-in unit provides the basic operational
instructions for the system.
This module also provides for SMDR, RCU
operation and supports Executive (display)
telephones.
DSS/BLF CONSOLE
The Direct Station Selector/Busy Lamp Field
(DE -:/BLF) is a 48 button Console. The
DSE:3LF will provide direct access to stations
as well as serve as a Busy Lamp Field. Only the
first 24 buttons will be operational since the ad-
ditional 24 buttons will be used on the larger
Starplus 2448 system. The 1224 can supporta
DSS/BLF unit on any of the abailable 24 station
ports. Since each DSS/BLF requires a key sta-
tion port and must be used together with a key
telephone; a maximum of 12 units can be used
ona 1224 system.
Activating a DSS/BLF button programmed on a
key telephone will light that LED onthe DSS/BLF
unit.
STARPLUS 1224EX KEY TELEPHONE SYSTEM
ELECTRICAL SPECIFICATIONS
AC input to Power Supply 117 VAC +/- 10% 60 Hz
Power Consumption 1.5 Amp, 180 Watts (max)
Output Voltage 28 V DC +/- 10%, 3.5 Amp
Station/Phone Box Cable Lengths (max) 500 ft. of 26 AWG Cable
(twisted 2-pair) 1000 ft. of 24 AWG Cable
1500 ft. of 22 AWG Cable
Fuse - AC Input 1.5 À, 250 V
Music Source (input) 2 mW max at 0 dBm
Contact Rating
External Page Control 1.0 A, 24 VDC
Loud Beli Control 1.0 À, 24 VDC
External Page Port
Output Impedance 600 Ohms at 0 dBm
Output Power 1 mW maximum
Alarm Sensing (programmable) Open or closed loop
UL Listing File Number 42U5
DIMENSIONS AND WEIGHT
[ KEY SERVICE UNIT
Height 22 inches (56 cm)
Width 13.5 inches (34 cm)
Depth 3 inches (8 cm)
Weight 20 pounds (9 kg)
KEY TELEPHONE |
Helght 3.5 inches (9 cm)
Width 8 inches (20 cm
Depth 9 inches (23 cm
Weight 2.6 pounds (1 kg)
PHONE BOX |
Height 5.5 inches (14 cm)
Width 4.25 inches N 1 cm)
Depth 1.75 inches (4 cm)
Weight 1 pound (.5 kg)
JULY 1989 4-3
KEY TELEPHONE SYSTEM
STARPLUS 1224EX
DIALING SPECIFICATIONS
DTMF DIALING
Frequency Deviation +/- 1 Hz
Rise Time msec.
Duration of DTMF Signal 100 msec minimum
Interdigit Time 100 msec minimum
PULSE DIALING
Pulse Dialing Rate (programmable) 10 or 20 pps
Percent Break/Make (programmable) 60/40 or 66/33
DIALING MEMORY |
System Speed Dialing 40 numbers (16 digit)
Station Speed Dialing 20 numbers/station
(16 digit)
Last Number Redial 1 number/station
(32 digit)
Save Number Redial 1 number/station
(32 digit)
CO Type oop start
ENVIRONMENTAL SPECIF: CATIONS
Operating Temperature 32-1 04° F (0-400C
Recommended Temperature 70-78 F (21-25 C
Humidity 5-90% (non condensing)
Heat Dissipation 620 BTUs
RS232C PORT (optional)
Data Format 8 bits, 2 stop bits. no parity
SMDR
Standard format 80 characters, single-line printout
29-character format 29 characters, 3-line printout
11 11 NA 4 MAFIA A A
STARPLUS 1224EX
CO LINE 1
CO LINE
CO LINE
CO LINE 12
MUSIC ON HOLD
EXTERNAL PAGE
ALARM
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COCHER |
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HIER EET en
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CONTROL CONTACT 1
CONTROL CONTACT 2
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CONTROL CONTACT 3
CONTROL CONTACT 4
STATION 22
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STARPLUS
1224EX
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WISURGE PROTECTOR
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All External Connections
Figure 4.1
AC CORD
JULY 1989
4-5
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KEY TELEPHONE SYSTEM
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STARPLUS 1224EX
KEY TELEPHONE SYSTEM
500 INSTALLATION
500.1 SITE PLANNING
The STARPLUS 1224EX Electronic Key Telephone
System, like most electronic office equipment,
should not be subjected to harsh environmental
conditions. To assure easy servicing and reliable
operation, several factors must be considered
when planning the system installation. Always
consider the following BEFORE installing the KSU
and wiring:
A. The KSU is designed for wall mounting only.
B. The intemal power supply operates with 117
VAC, 60 Hz, single phase electricity. A 3-wire
(parallel blade with ground) receptacle must be
provided on a dedicated, separately fused 15
AMP circuit.
C. Location(s) of telephorie conduits or cable
runs.
D. The KSU should be within 25’ of the
telephone company RJ21X. The KSU should be
centrally located and assurances should be
made to stay within prescribed cable lengths.
» 500' 26 AWG twisted pair
» 1000’ 24 AWG twisted pair
e 1500’ 22 AWG twisted pair
E. Awell ventilated area having a recommended
temperature range of 70-78 degrees F and a
humidity range of 5-90% (non condensing).
F. Lighting and accessibility of KSU for servic-
ing.
С. Protection from flooding, flammable
materials, excessive dust and vibration.
H. Proximity of radio transmitting equipment,
arc-welding devices, copying machines and
other electrical equipment that are capable of
generating electrical interferences.
|. Access to a good earth ground such as a
metallic COLD water pipe. Inspect the pipe for
non-metallic joints.
500.2 UNPACKING THE KSU
Remove the KSU from the shipping carton and
place it on a level working surface, face up. In-
spect the KSU for physical damage.
500.3 KSU GROUNDING
Tc ensure that the system will operate properly,
a good earth ground is recommended. A metal-
lic COLD water pipe will usually provide a reli-
able ground path. Carefully check that the pipe
does not contain insulated joints that could iso-
late the ground. In the absence of the cold
water pipe, a ground rod or other source may
be used. A No. 8 AWG copper wire shouid be
used between the ground source and the KSU.
THE GROUND WIRE SHOULD BE KEPT AS
SHORT AS POSSIBLE AND SHOULD BE CON-
NECTED TO THE GROUND LUG LOCATED ON
THE BOTTOM OF THE KSU.
509.4 KSU INSTALLATION
A. The KSU is designed for wall mounting
only It should not be mounted directly on a
masonry surface.
If the KSU is to be mounted on a masonry sur-
face. a wooden backboard of sufficient size
snouid be attached to the wall and the KSU
mounted on the backboard.
E. Mount the KSU on the backboard using 4
7zste ners. (The fasteners should be selected
orerilly so as to be capable of supporting
‘ha KSU). Refer to Figure 5.1 for KSU dimen-
HONns
C. Install the ground using an insulated 8
AWG copper wire. Attach one end to the
cround lug on the KSU cabinet and the other
end to a good earth ground. See Figure 4.2.
D. the KSU power supply is located within
the SU and all electrical connections are
provided externaily. The AC power cord exits
ti. - KSU on the bottom.
A: .- on the bottom is a fuse holder that con-
ta: 3 a 1.5 Amp slow-blow fuse. -
Pr ver forthe system is distributed internally.
JULY 1989 5-1
STARPLUS 1224EX
E. The AC power cord should not be used with
a 3-wire-to-2-wire plug adapter. Do not use ex-
tension cords. A power line surge protector
should be used to protect the power supply from
electrical surges. The surge protector should
be installed in accordance with the
manufacturer's Instructions and applicable
electrical codes.
WARNING: DO NOT PLUG IN THE POWER CORD
AT THIS TIME.
500.5 KSU CABLING
Four amphenol type connectors are provided on
the left side of the KSU. The male connector called
P-1 is for the 12 CO lines. Also on the left side of
the KSU are 3 female connectors labeled J-1, J-2
and J-3. These connectors require male ended
plug cables for proper attachment.
When connecting cable tails to the KSU, make sure
the designation on the AMP hood matches the
designation at the connector’s input on the KSU.
After plugging in the required cables, a "horse
shoe" fastener should be placed around the mated
AMP connectors to secure the cable to the KSU
connector provided.
Verify that the wires are properly cross-connected.
Observe telephone standard wiring color codes
wherever necessary. See Figure 5.2.
Cabling should be routed to avoid fluorescent light
fixtures, electric motors and generators, welding
equipment and radio transmitters. Also, care
should be taken to avoid hot locations such as
steam pipes and furnaces, and areas where wiring
Is subject to abrasion.
| CAUTION
It is NOT recommended that AC power be applied
to the system during the cable termination
process.
500.6 LIGHTNING PROTECTION
The 1224 should have central office lines protected
with proper lightning surge arrestors. The central
office lines are exposed to damaging surges in-
duced by direct or non-direct lightning strikes. The
protection should contain a compiement of 3-ele-
ment gas discharge tubes which ground high
potential surges and associated circuits to absorb
and filter lower-level surge potentials. Care should
KEY TELEPHONE SYSTEM
be taken to ensure that not more than one set
of protectors be installed on central office lines
at installation premises. Improper installation of
line protection can present a serious safety
hazard.
500.7 KEY TELEPHONE INSTALLA-
TION
A maximum of 24 key telephones may be in-
stalled with the 1224 key system. Each key
_ telephone requires 2 pair (4 wires) for proper
wiring. It is required that 3 pair twisted cable be
used to connect the telephones to the’system
on a "home run" basis. The telephone end of
the cable should be terminated on a modular
Jack. Atthe MDF end of the home run, the cable
should be terminated ona separate station con-
necting block (66M 1-50) for cross connection
to the "J" cables. This method of cabling will
allow for easy isolation of station equipment
during trouble shooting procedures.
500.8 WALL MOUNT KIT INSTALLA-
TION
All connections to the key telephones are fully
modular. To wall mount the key telephone, it is
necessary to have one Wall Mount Kit and one
630-A type modular wall mount jack assembly
equipped with 2 mounting lugs.
A. Remove the mounting cord from the
telephone. This cord will no longer be
needed but should be retained for main-
tenance purposes.
B. Substitute the short modular cord on the
wall mount baseplate for the mounting cord
removed in A.
C. Rotate the plastic number retainer up-
wards to expose the screw underneath.
Remove the screw and slide the cover plate
under the number retainer towards the hook
switch.
D. Replace the cover plate with the handset
retainer tab that is mounted in the wall mount
baseplate and secure with the screw from C
above.
E. Rotate the plastic number retainer
downward and snap into place.
F. Align the mounting tab on the outer edges
of the wall mount base with the holes on the
key telephone base. Snap shut and fasten
with the screw.
JULY 1989 5-2
— STARPLUS 1224EX
G. The telephone can now be mounted to the
wall by matching the 2 keyhole slots -on the
baseplate with the lugs on the modular cover as-
sembly. Check to make sure that the modular
connector on the baseplate is firmly connected
to the wall jack.
500.9 PHONE BOX INSTALLATION
The 1224 Phone Box can make calls to preas-
signed stations as well as receive intercom calls.
The unit should be located in weather protected
areas where paging or monitoring is required.
The Phone Box consists of a top housing and bot-
tom mounting plate. The top housing has a
speaker microphone, wire terminals and electronic
circuitry. The housings are separated by inserting
a thin, flat-edged tool at the bottom rim of the as-
sembly. By pressing inward on the recessed
retaining tab, the assembly will open.
The connection of the Phone Box(es) to the KSU
is identical to that of the key telephone. Refer to
Section 500.7.
The bottom plate of the Phone Box assembly is fas-
tened to the wall by mounting with customer sup-
plied No. 8 or larger pan head screws. The cable
is routed through the cable-entry holes provided
on the bottom plate and is connected to the screw
terminal strip on the upper housing. Four screw
terminals are identified by wire color on the
silkscreened printed circuit board to correspond
with the wiring sequence at the punchdown con-
nector at the MDF.
The slack wiring should be pulled back through the
bottom mounting plate and the top housing
snapped shut. Refer to Section 600.6 (station
class of service) to program phone boxes.
WARNING: Make connection at the phone box
before punching down on the MDF.
500.10 DSS/BLF CONSOLE INSTAL-
LATION
Each DSS/BLF requires 2 pair (4 wires) for proper
installation. Three-pair twisted cable is recom-
mended to connect the DSS/BLF units on a "home
run" basis. Each DSS/BLF must be used together
with a key telephone, therefore a maximum of 12
units can be used in the system. Refer to the
programming instructions.
KEY TELEPHONE SYSTEM
£50.11 EXTERNAL MUSIC SOURCE
Music-on-hold as well as Background music
can be connected using a customer provided
nusic source. Separate Music-On-Hold and
backg-ound music volume adjustments are
provid::d on the KSU. (Figure 4.2).
Background music (BGM) levels are also adjus-
table at each key telephone set. Connections
are made on the J-3 connector, the MOH pair.
~ See Table 5-3.
500.12 ALARM INSTALLATION
An alarm signal can be transmitted to each sta-
tion (except phone boxes) in the system. When
activated by an external alarm system, a con-
tinuous or repeated tone is transmitted to the
station speakers. Leads from the external alarm
are cnnnicted to the J-3 terminals ALMT and
ALMH Figure 5.5). See Section 600 for
programming alarm states. After the alarm has
sounded, :he system must be reset by first clear-
ing the alarm condition on the external system
and :hen lifting the handset an any station
programmed to receive alarm and dialing "9".
500.13 EXTERNAL PAGING
An amplifier for external paging can be con-
nected to the 1224 key telephone system. Any
telephone in the system can access this paging
equipment by using a dial code. There is one
External Paging Zone (without amplifier)
provided in the 1224 system.
The output impedance of the paging zone is 600
Ohms. The low level voice signal output is
specified at 5 milliwatts. Dry contact control is
provided to switch on the external amplifier
equipment or to momentarily remove back-
ground music, if externally supplied to the
paging device. All connections are made onthe
J-3 punchdown connector. The voice output
from the key telephone system is provided on
the EPVT and EPVR pair. The "make" contacts
are identified as pair EPCTL. The paging port
can be connected to a two way paging system.
JULY 1989 5-3
STARPLUS 1224EX
500.14 LOUD BELL CONTROL/A-
LEAD INDICATION
The STARPLUS 1224 system provides relay con-
tact closure to activate external signaling equip-
ment during incoming CO line ringing. The station
or CO line that is to signal is selected by program-
ming (see Section 600).
There are 4 control contacts which can be as-
signed to any combination of stations and/or CO
lines. Locate the control contacts on the terminals
of the connecting block. Two wires are connected
to these terminals and routed to customer
provided signaling equipment. Refer to Figure 5.5.
500.15 EMERGENCY TRANSFER
In the event of a commercial AC power interrup-
tion, the first 3 CO/PBX lines will automatically
transfer to single line telephones (if installed) for
emergency communications. These SLTs should
be equipment with ringers. They can be DTMF
type instruments or rotary dial. Connection Is
made on the modular 6-conductor located direct-
ly above the J-3/P-1 connectors. See Figure 5.4.
500.16 HEADSET INSTALLATION
The STARPLUS key telephone has been designed
to operate with industry standard modular headset
adapters and operator headsets. To modify a key
telephone to use an external headset:
A. Plus the headset adapter cord into the vacant
headset jack on the key telephone base.
B. Plug the telephone handset cord into the
headset adapter box where indicated by the
headset manufacturer’s instructions.
C. Turm to the programming section of this
manual. Enable the headset option for that par-
ticular station.
Speakerphone operation is automatically disabled
and such features as On-Hook Dialing and Hand-
sfree speakerphone become inoperable.
However, incoming page/voice announcements,
tone ringing and background music will still be
heard over the key telephone speaker.
500.17 POWER-UP AND INSTALLA-
TION CHECKLIST
Prior to actual power-up and initialization, the key
system should be checked over to avoid start up
KEY TELEPHONE SYSTEM
delays or improper loading. A step-by-step
checklist is provided for this purpose:
A. Make surethat the KSU is properly grounded
according to the instructions in Section 500.3.
B. Inspect the MDF for shorted wiring or im-
proper polarity that would affect the key
telephones.
C. Make sure that plug-ended MDF cables to
— the KSU are secure and are plugged into the
correct position.
D. Plug the AC power cord into the dedicated
117 VAC outlet.
500.18 SIU MODULE INSTALLA-
"TION
A. Tum OFF the KSU power by removing the
plug from the AC outlet.
B. Remove the Program Module from the
KSU.
C. Unscrew the 6 screws holding the KSU
‘cover and remove the cover.
D. Open the SIU module box and verify the
following components are included:
- 1 each SIU printed circuit board
(PCB)
- 1 each 16-conductor ribbon cable
- 1 each RS232C adapter cable
E. Push the ribbon cable into the socket on
the underside (solder side) of the SIU board.
Make sure the contact "fingers" of the cable
align with the contacts of the connector.
F. Hold the SIU so that the ribbon cable is on
the right bottom side extending downwards.
Gently push the free end of the ribbon cable
into the SIU socket (CN 1) on the KSU.
G. Remove the R$232 mounting hole screws
and cover on the right hand side of the KSU.
install the SIU into the mounting hole and
secure with the 2 screws.
H. Replace the KSU cover.
Installation is now complete.
NOTE: Any RS232C compatible printer may
now be connected to the RS232C port on the
JULY 1989 5-4
mn ra pr
STARPLUS 1224EX
KSU. The baud rate is programmable in data base
programming (300 or 1200 baud).
5.19 RCU INSTALLATION
A. Turn OFF power to KSU by unplugging from AC
outlet.
B. Remove program module.
C. Remove screws holding the KSU cover.
Remove the cover.
D. Open the RCU box and verify the contents:
- 1 each RCU module
- 1 each battery
- 1 each plastic beaded tiewrap
E. Locate the battery. The end with the color
ring is negative.
Install the battery into the battery socket of the
RCU being careful to match the polarity of the
battery with the polarity of the socket.
F. Push the beaded tiewrap through the hole in
the RCU next to the battery. Pull the tiewrap
around the battery and through the cinch end to
secure the battery.
G. Refer to Figure 5.9. Locate the RCU socket
(CN-2); note the top (notched end) of the sock-
et.
H. Hold the RCU so that the battery socket end
is facing toward you (battery on the bottom of
the RCU) and away from the top of the RCU
socket.
|. insert the pins on the bottom of the RCU into
the ACU socket (CN-1) being careful to align all
of the pins with the socket. Apply pressure in
the middle of the RCU (not the ends) to avoid
breakage while seating the RCU into the sock-
et. Replace KSU cover.
RCU installation is now complete.
5.20 BATTERY BACK-UP UNIT (BBU)
|. INTRODUCTION
The STARPLUS 1224EX can be fully supported for
complete operation during a power failure. An ex-
ternally provided 24 VDC battery package (gel
type) and float charger is required. À convenient
plug for battery connection is located on the bot-
tom of the KSU.
KEY TELEPHONE SYSTEM
The BBU houses two 12 V batteries connected
in series which provide 24 V of DC power. The
3BU also contains an AC input cord which
-rovides charging power when the batteries are
not in use. Batteries are NOT included.
A 10" 14 gauge jumper wire is provided for in-
terconnection of the two 12 V batteries. Four
auapter wires (approximately 2") are provided
for matching the exact battery terminal size. A
plastic tiewrap is provided for securing the bat-
teries once installed.
Any UL recognized battery may be used withthe
BBU. The larger amp hour the battery, the
longer it will take to recharge.
i. DESCRIPTION
A Capacity
“ha ‘ollowing table shows the approximate
times for a fully charged supply to reach 90%
voltac.9 under different load conditions.
:attery| Configuration
то Ночи Г вх16 | 12x24
7 АН 5 Hr | 21/2H| 1Hr
“14 AH 10 Hr | 5Hr 2 1/2 H
40 AH 24 Hr 14 Hr 8 Hr
=: All electronic key systems will begin to
Cc - -:ate intermittently below a certain input volt-
aca. Typically reliable operation will be main-
{2:02 10 90% of full voltage.
B. Dimensions
- 8" high, 13.5" wide, 7.75" deep
- Weight without batteries: 11 Ib
*. Scecifications
Output fused at 4 A, 250 V
- Current limited, constant voltage
charger
- Gel type batteries |
- Charger float voltage is 27.6 V
- Cut off voltage point is 21 V
JULY 1989 5-5
STARPLUS 1224EX
D. Power Requirements
Input: 117 VAC, 60 Hz
Fused at 0.5 A, 250 V
E. Environment
Temperature: 0-50 C
Humidity: 0-90%
|1. INSTALLATION
A. Introduction
See Figure 5.8 for the location of the input socket.
The input socket of the key system must be a
female Mate-N-Lok type connector.
B. Installation Checklist
The following items are required to install the BBU:
1 BBU with wire kit (5 wires) and tiewrap
4 No. 12 panhead screws (if wall
mounted)
Screwdriver
Backboard or wall shelf if applicable
C. Mounting
The BBU must be located within 6’ of an AC recep-
tacle and 2’ of the KSU. It can be placed on a wall
shelf or it can be wall mounted.
To wall mount the BBU:
The BBU is designed to be mounted on
a backboard, either the backboard the
KSU is mounted on or one specifically
for the BBU.
Mark for screw placement, either by
measuring (the 2 top keyhole mounting
slots are 8 3/4" on center) or by placing
the BBU against the backboard (before
installing batteries) & marking the loca-
tion of the 2 top slots.
Partially insert 2 No. 12 panhead sheet
metal screws into the backboard.
Suspend the BBU on these 2 screws.
The large section of the keyhole will
allow the unit to easily pass over the
screwhead.
Slowly iower the BBU so the small sec-
tion of the keyhole is directly behind the
screwhead.
KEY TELEPHONE SYSTEM
- Tighten each screw so the unit fits
snugly against the backboard. Insert
2 more screws into the bottom ofthe
BBU where 2 more keyhole mount-
ing slots are located.
IV. GROUNDING
To ensure that the BBU will operate properly, a
good earth ground Is recommended. A metallic
- COLD water pipe will usually provide a reliable
ground path. Carefully check that the pipe does
not contain insulated joints that could isolate the
ground. In the absence of the cold water pipe,
a ground rod or other source may be used. A
No. 8 AWG copper wire should be used be-
tween the ground source and the KSU.
THE GROUND WIRE SHOULD BE KEPT AS
SHORT AS POSSIBLE AND SHOULD BE CON-
NECTED TO THE GROUND LUG LOCATED ON
THE BOTTOM OF THE KSU.
V. CONNECTIONS
Before connecting the batteries, make sure the
BBU is unplugged and the ON/OFF switch is
turned off.
A. Remove the BBU cover by turning the 4
screw locks and lifting the cover.
B. Install the two 12 VDC batteries in the bat-
tery compartment. Thread the plastic tiewrap
through the vent holes in the side of the bat-
tery compartment and fasten around both
batteries. Cinch the tiewrap tight.
C. Connect one of the adapter wires to the
black 10" jumper wire.
Now install this jumper wire assembly be-
tween the NEG (-) terminal of battery 1 and
the POS (+) terminal of battery 2. |
D. Connect another adapter wire to the BBU
red battery wire.
Now connect this wire to the POS (+) ter-
minal of battery 1.
E. Connect the BBU black battery wire to the
NEG (-) terminal of battery 2.
F. Make sure the key system being con-
nected is turned on. Then connect the BBU
JULY 1989
5-6
STARPLUS 1224EX
=
DC output cable to the battery input of the key
system KSU.
G. Make sure the BBU power switch is in the
OFF position. Then plug in the AC power cord.
H. Turn the power switch on the BBU to ON.
Installation of the BBU is now complete.
5.21 SMDR PRINTOUT
Station Message Detail Recording provides a
detailed record of all outgoing and/or incoming, all
calls or long distance only calls exceeding 30
seconds. This feature is enabled in database
programming. If enabled, information begins
recording when the call starts and terminates when
the call ends. If the call was longer than 30
seconds, the information is queued for printing.
The SMDR record contains the following informa-
tion:
2 digits - station originating the call
2 digits - CO line used
5 digits - call duration (hours, minutes)
8 digits - time of day call originated (hour,
minute, seconds)
8 digits - date call originated (month, day, year)
24 digits - telephone number dialed
8 digits - account code
80 Character Format
The standard format is an 80 character/single line
printout with automatic carriage return (CR) and
line feed (LF) to advance paper.
AABBHH: MMHH: MM: SSMM/DD/YYCCCCCCCCCC.EEEEEE
AA = station placing the call
BB = CO line used
HH:MM = duration of the call
HH:MM:SS = time call started
MM/DD/YY = date call was placed
CC..CC = telephone number dialed
EE = account code
JULY 1989
KEY TELEPHONE SYSTEM
29 Character Format
This format is 29 character/3 line printout with
automatic carriage return (CR) and line feed
(LF) at the end of each line. |
AABEHH:MMHH:MM:SSMM/DD/Y Y
CCCCCCCCCCCCCCCCCCCCC
EEEE=EEE
SMDR will retain a queue of the last 16 "re-
quests". This ensures that the most recent
records are retained in the event of terminal
failure. If you are using a printer to display the
customer database, call records will continue to
print in between the display of the database. A
header containing information on the SMDR
printout will print every 66 records. This header
will be: CO TOTAL START DATE DIALED AC-
COUNT CODE
The fc..c ving are sample printouts:
10 01 00:01 08:48:55 04/26/88 :12345678
10 01 00:01 08:51:11 04/26/88 123456:
12 02 00:01 08:51:21 04/26/88 1234567890 :1234
or
10 01 C9:01 08:53:46 04/26/88
12345678
10 01 00:01 08:54:42 04/26/88
1234567890
12
14 02 00:01 08:54:42 04/26/88
1234567890123456789
12345678
STARPLUS 1224EX
Table 5-1
J-1 STATION WIRING
PAIR PIN COLOR DESIG DESCRP
1 26 WH/BL VT 1 STA 10
1 BLWH VR 1
2 27 WH/OR DT 1
2 OR/WH DR 1
3 28 WH/GN VT 2 STA 11
3 GN/WH VR2
4 29 WH/BN DT 2
4 BN/WH DR2 -
5 30 WH/SL VT 3 STA 12
5 SL/WH VR3
6 31 RD/BL DT3
6 BL/RD DR3
7 32 RD/OR VT 4 STA 13
7 OR/RD VR4
8 33 AD/GN DT 4
8 GN/RD DR 4
9 34 RD/BN VT5 STA 14
9 BN/RD VRS
10 35 RD/SL DT5
10 SL/AD DRS
11 36 BK/BL ут в STA 15
11 BL/BK VR6
12 37 BK/OR DT 6
12 OR/BK DR6
13 38 BK/GN VT7 STA 16
13 GN/BK VR7
14 39 BK/BN DT 7
14 BN/BK DR7
15 40 BK/SL VT8 : STA 17
15 SL/BK VR8
16 41 YL/BL DT 8
16 BL/YL DR8
17 42 YL/OR VT9 STA 18
17 OR/YL VR9
18 43 YL/GN DT 9
18 GN/YL DRY
19 44 YL/BN VT 10 STA 19
19 BN/YL VR 10
20 45 YL/SL DT 10
20 SLYL DR 10
21 46 VI/BL VT 11 STA20
21 BLM VR 11
22 47 VI/OR DT 11
22 ORM DR 11
23 48 VGN VT 12 STA 21
23 GNM VR 12
24 49 VI/BN DT 12
24 BNM DR 12
25 50 VISL — SPARE
25 SLIM —
_KEY TELEPHONE SYSTEM
Table 5-2
J-2 STATION WIRING
PAIR PIN [COLOR [DESIG IDESCRP
1 26 WH/BL VT 13 STA 22
1 BLAWH VR 13
2 27 WH/OR DT 13
2 OR/WH DR 13 ,
3 28 WH/GN VT 14 STA 23
3 GN/WH VR 14
4 29 WH/BN DT 14
4 BN/WH DR 14
5 30 WH/SL VT 15 STA 24
5 SUWH VR 15
6 31 RD/BL DT 15
6 BL/RD DR 15
7 32 RD/OR VT 16 STA 25
7 OR/RD VR 16
8 33 RD/GN DT 16
8 | GNAD | DRI6
9 34 RD/BN VT 17 STA 26
9 BN/RD VR 17
10 35 RD/SL DT 17
: 10 SL/AD DA 17
11 36 BK/BL VT 18 STA 27
11 BL/BK VR 18
12 37 BK/OR DT 18
12 | ORBK DR18
13 38 BK/GN VT 19 STA 28
13 GN/BK VR 19
14 39 BK/BN DT 19
14 BN/BK DR 19
15 40 BK/SL VT 20 STA 29
15 SL/BK VR 20
16 41 YL/BL DT 20
16 BL/YL DA 20
17 42 YL/OR VT 21 STA 30
17 OR/YL VR 21
18 43 YL/GN DT 21
18 GN/YL DR 21
19 44 YL/BN VT 22 STA 31
19 BN/YL VR 22
20 45 YL/SL DT 22
20 SUYL DR 22
21 46 WBL VT 23 STA 32
21 BLM VR 23
22 47 VVOR DT 23
22 ORM DR 23
23 48 V/GN VT 24 STA 33
23 GNM VR 24
24 49 VI/BN DT 24
24 BNM DR 24
25 50 WSL — SPARE
25 | SIM —
5-8
= em re
STARPLUS 1224EX
Table 5-3
J-3 MISCELLANEOUS
PAIR PIN COLOR DESIG DESCRP
1 26 WH/BL MOHT MUSIC
1 BL/WH MOHR INPUT
2 27 WH/OR EPVT EXT.
2 OR/WH EPVR PAGE
3 28 WH/GN EPCTL PAGE
3 GN/WH EPCTL CONTACT
4 29 WH/BN ALMT ALARM
4 BN/WH ALMR INPUT
5 30 WH/SL CNTLIT | CONTROL
5 SUWH CNTL12 | CONTROL1
6 31 RD/BL CNTL2T | CONTROL
6 BL/RD CNTL2R | CONTROL2
7 32 RD/OR CNTL3T | CONTROL
7 OR/RD CNTL3R | CONTROL3
8 33 RD/GN CNTL4T | CONTROL
8 GN/RD CNTL4R | CONTROL4
9 34 RD/BN SPARE SPARE
9 BN/RD
10 35 RD/SL
10 SL/AD
11 36 BK/BL
11 BL/BK
12 37 BK/OR
12 OR/BK
13 38 BK/GN
13 GN/BK
14 39 BK/BN
14 BN/BK
15 40 BK/SL
15 SL/BK
16 41 YL/BL
16 BL/YL
17 42 YUOR
17 OR/YL
18 43 YUGN
18 GN/YL
19 44 YUEN
19 . BN/YL
20 45 YUSL
20 SUYL
21 46 VI/BL
21 BLM
2 47 VI/OR
22 ORM
23 48 VI/GN
23 GNM
24 49 VUBN
24 BNM
25 50 VI/SL
25 SLVI
KEY TELEPHONE SYSTEM
Table 5-4
P-1 CO LINE WIRING
PAIR PIN COLOR DESIG DESCRP
1 28 WH/BL T1 CO1
1 BL/WH R1
2 27 WH/OR T2 , CO2
2 OR/WH R2
3 28 WH/GN T3 СОЗ
3 GN/WH R3
4 29 WH/BN T4 CO4
4 BN/WH R4
5 30 WH/SL T5 CO5
5 SLAWH R5
6 31 RD/BL T6 CO6
6 BL/RD R6
7 32 RD/OR T7 СО7
7 OR/RD R7
8 33 RD/GN T8 cos
8 GN/RD RS
9 34 RD/BN T9 cos
9 BN/RD RS
10 35 RD/SL T10 CO10
10 SL/RD R10
11 38 BK/BL 1711 CO 11
11 BL/BK R11
12 37 BK/OR T12 CO 12
12 OR/BK R12
13 38 BK/GN SPARE SPARE
13 GN/BK
14 39 BK/BN
14 BN/BK
15 40 BK/SL
15 SL/BK
16 41 YL/BL
16 BL/YL
17 12 YL/OR
17 OR/YL
18 43 YL/GN
18 GN/YL
19 $4 YUBN
19 BN/YL
20 45 YL/SL
20 SL/YL
21 46 VI/BL
21 BLM
22 47 V/OR
22 ORM
23 48 VI/GN
23 GNM
24 49 VIBN
24 BNVI
25 50 VI/SL
25 SL/VI
STARPLUS 1224EX KEY TELEPHONE SYSTEM
T5 77777 0 6
NM.
Ve Bl - 6
— нэ [ |
000
KSU Mounting Dimensions
Figure 5.1 -
5-10
Ye ea 4
GREEN GREEN
al VT
RED RED
VR | VA
BLACK OT BLACK
YELLOW YELLOW DI
DR DR
Sa я © с в 2
== * (7) O ©
Key Telephone Wiring DSS Wiring
GREEN
VT
LA — CT
DT
YELLOW DA | )
=
(919|9|9] ‘
BLK YEL RED GRN
Key Telephone Wiring
Figure 5.2
5-11
STARPLUS 1224EX KEY TELEPHONE SYSTEM
o WALL MOUNT TYPE
» 630 JACK
| ~
©
TE
/
U —
CONNECTING
BLOCK
1/4"
PLATED STUDS
FOR WALL
MOUNTED
PHONES
MOUNTING PLATE ——
Wall Mounting the Telephone
Figure 5.3
5-12
STARPLUS 1224EX KEY TELEPHONE SYSTEM
| STATION WIRING | | KSU CIRCUITRY | FROM RJ21X
|
PROCESSOR OR | | | ) ,
POWER FAILURE | ——
STATION | | | = =
| | я |
| | 6 CONDUCTO | CO LINE 3
! | CORD & JACK | | RING
| —
TIP ! GREEN В | |
— 1
| | | |
| RING | RED | |
| | | |
[ |
| | | — 0 | TP
| | l |
| | | CO LINE 2
| | | | RING
—
| TIP | BLACK |
| | |
|
RING YELLOW 1 | |
| | | |
| | | —— |
| N | TIP
| | | |
| | | |
! | CO LINE 1
| RING
| .—
! TP ! WHITE | |
) | т |
| | | |
! RING | BLUE |
| |
| | J
| | |
| | | |
| | | |
Note1: Contacts are shown in power failure mode.
Processor or Power Failure Transfer
Figure 5.4
5-13
KEY TELEPHONE SYSTEM
NOTE: There are four control contacts.
External Connections
Figure 5.5
5-14
STARPLUS 1224EX
J3 CONNECTOR
~ MUSIC SOURCE
PIN NO. ~ ~
e —WBL MOH V
| INPUT
, _BUW MOH о
A, |
NJ Ww,
W/O EPVT
27 — — VOICE > SPEARE
input impedance AMP TO SPEAKERS _
> ow _ EPVR =600 Gagan “7
r---------- 7 |
WIG EPCTL
— — 28 —
| y of |
| | MAKE CONTROL
A ofi 84 __EPOTL_
Lo J
Av JJ
EXTERNAL
m a ALARM DEVICE
> WIBR ALMT
INPUT
, —BAW ALMR
av u
VJ J
WIS CNTLIT
30 — RINGER
LOUD BELL
5 SW — CNTLIR MAKE CONTROL + CONTROL 1
— — 14! —
CUSTOMER PROVIDED DC =
VOLTAGE SOURCE
Foes" 1
R/BL CNTL2T
| \у © 31 _— —
i |
1 | MAKE CONTROL
A —o|i 2 mA
| — — —— — J
~~ A
or time = сн В.о“ ТР Ad FAs arith. i woe >
STARPLUS 1224EX | KEY TELEPHONE SYSTEM
=.
KSU Printer/Terminal
(DCE) (DTE)
Pin # Pin #
5 4 Transmit Daia 7 2
N N
3 N Receive Data > 3
a / RTS (Request to sen-. — 4
< — —<
5 > CTS (Clear to senda; > 6
6 N DSR (Data set ready; N 6
7 7
7 & GND > 7
20 / DTR (Data Terminal Rez = 70
N N
RS-232C PINOUT
Data Communication Requirements are : Zeal Port Compatible
; AE 3H Code Compatible
“7 Nata Bits and 1 Stop Bit
… : Ne Parity
RS232C Connect:ans
Figure 5.6
STARPLUS 1224EX KEY TELEPHONE SYSTEM
—_——
+ Battery Compartment
|e [| Red (+) =
_
a 0) BBU Charger = !
Jumper >
Batt 2
BLK (—) EN
7
Low Voltage Plug Outputs —__|
CONNECT
ME = исх
MATE N-LOCK =
CONNECTOR Sr — °
©
BATTERY | JUMPER
BACKUP
AC CH BA
000
orr ON ||
AC-LED lit (AC power is ON)
CH LED lit (Batteries are Charging)
BA LED lit (System working on Batteries)
AC CORD
BBU Installation
Figure 5.7
5-16
STARPLUS 1224EX KEY TELEPHONE SYSTEM
—]
|
i SIU
_— SOCKET
RCU
SOCKET |
e MOUNTING
ve 38 SCREWS
(ET ONE
O GERENTE O | RS232C
| |
1224 KSU CONNECTOR
WITH COVER
OFF
| To
{
| PCU
X FORMER | |
— 09
==. SN)
; id --
POWER =
CORD GND FUSE
1 RCU SOCKET
A O — ©
|
SIU
= в BOARD
é
|
e) 1
oi : | | |
Oo, I
' | ~~
Lit a | =
| 5 e , MOUNTING
SO | SCREWS
O
m
—
RCU & SIU Installation
Figure 5.8
5-17
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600 CUSTOMER DATA BASE PROGRAMMING
600.1 INTRODUCTION
The 1224 Key Telephone system can be
programmed to meet each customer's individual
needs. All programming is done at station 10 using
the Enhanced or Executive model key telephone
as the programming instrument.
A BASIC model telephone cannot be used.
It is strongly recommended that the Executive
telephone be used to make programming easier.
When the program mode is entered, the key
telephone being used no longer operates as a
telephone but as a programming instrument with
all of the buttons redefined. The keys of the dial
pad are used to enter data fields (program codes)
associated with system, station and CO line fea-
tures. CO line buttons and station buttons are
used to determine CO line access, assign class of
service, determine station features, indicate sta-
tions, line group numbers, CO line configuration,
system features, toll tables, etc.
At the time the system is installed it must be initial-
ized to load default data into memory. See Table
6-1 for default data. If this pre-programming suits
the customer, initialization is all that is needed.
Anytime data is to be changed, the program mode
must be entered and then the individual data field
(program code). A data field can be entered to
determine current programming or to change a
specific feature within that field.
During programming, the other key telephones in
the system operate normally. If a data field is
entered but nothing is changed, or changed but
not entered into memory (pressing HOLD), the
previous data will remain intact upon leaving that
data field. Data fields can be entered at random.
In many cof the data fields, programming is sequen-
tial, i.e. upon completing the programming of one
CO line or one station, the next line or station will
automatically light up for programming. If no
changes are to be made in the next line or station,
simply exit the data field by either leaving the
program mode (pressing the ON/OFF button to
OFF) or entering another data field. This is done
by pressing the asterisk (*) and entering that
program code.
When programming features, tones are
provided to help the programmer determine if a
correct or incorrect entry has been made. A
solid one second tone indicates the data was
accepted. An interrupted tone means an error
was made. When this occurs, re-enter the data
field and try again. Until new data is entered and
accepted, the system will continue to operate
under default or previously entered values.
When the hold button is pressed to enter data,
that data will be stored in a temporary buffer
area. Data is not entered into system memory
and has no effect on telephone operation until
the program mode is exited. This is done by
pressing the ON/OFF button to OFF. Then the
data in the temporary buffer is copied into per-
manent memory. It is at this point that program-
ming affects telephone operation. Until the
programming mode has been exited, the sys-
tem will operate under default or previously
programmed data.
Some features must have more than one data
field programmed for that feature to work.
Where this is the case, it will be stated in the in-
structions.
600.2 CUSTOMER DATA
WORKSHEETS
Before any attempt at programming is made, it
is strongly recommended that customer data
worksheets be prepared. These worksheets
should become part of the permanent record of
customer programming. Refer to the following
sections when preparing the worksheets.
600.3 DATA BASE FIELDS
The data fields are used to set system timers,
determine central office line features and key
telephone features. Table 6-1 lists the default
values, which are pre-programmed into the sys-
tem, and the data fields (program codes).
When entering CO line data and station data, be
sure to enter the exact number of digits
specified. The data fields and features are fur-
ther described in the following paragraphs.
JULY 1989 6-1
— STARPLUS 1224EX
600.4 PROGRAM MODE ENTRY
Programming is always done at station port 01
using either the Enhanced or Executive key
telephone. The Basic Telephone cannot be used
for programming. Programming is always done at
this station regardless of the class of service or in-
tercom number assigned to this station or which
station has been assigned as the attendant.
To enter the program mode, the programmer must
first verify that the key telephone is properly con-
nected to station port 01.
STEP 1
Press ON/OFF button to ON (button lights & in-
tercom dial tone is heard).
STEP 2
On the dial pad, press the asterisk (*) twice.
STEP 3
On the dial pad, enter 5-6-2-3 (LOAD). Confir-
mation tone is heard. Dial tone is removed.
STEP 4
The HOLD button & the ON/OFF button will be
lit.
The system is ready to program (other key
telephones connected tothe system continue to
operate normally).
** |nitialize here if necessary.
STEP 5
Press the asterisk (*) once.
STEP 6
Dial the 2 digit program code for the desired data
field.
STEP 7
Enter customer data.
STEP 8
To load the entered data, press the HOLD but-
ton. A burst of one second confirmation tone
should be heard.. If an interrupted (error) tone
is heard, re-enter the data starting with step 5.
STEP9
Repeat from step 5 until all data has been stored.
e. re
KEY TELEPHONE SYSTEM
To exit the program mode, press the ON/OFF
button (light will extinguish). All new data no
beccne effective and operational. o
630.5 INITIALIZATION
The svstem has been pre-programmed with cer-
tain eatures which are called default data.
Thes: features are loaded into memory when
tha system is initialized. The system should be
in:dalizad when installed or at any time the data
b«ss nas been corrupted.
Ts initialize the system to default values:
STEP |
Enter the programming mode.
Rafer to steps 1-4, Sec. 600.4).
STEP2
Pr::Ss the asterisk (*) once.
STEP 3
Or. the dial pad, enter the numbers 4-6-4-8
áiMT).
STEF4
Przss the HOLD button.
Confirmation tone is heard.
Defa.iit data is now loaded.
Ta defatui only certain parts of the database,
a tre following program codes instead of the
ina ization code.
*4 1 will initialize toll tables only.
2: will initialize system data only.
1(: will initialize CO line data only.
+03 will initialize station data only.
20 will initialize flexible button programming
эту.
JULY 1989 6-2
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.6 STATION CLASS OF SERVICE
PROGRAMMING STEPS
Make sure you have entered the programming
mode (Sec. 600.4).
e If you wish to change the class of service
of a station, dial an (*) asterisk &01 onthe
dial pad.
e Press the button of the station to be as-
signed a class of service. If the station is
22-33, press STATION RANGE button
first.
Then press appropriate button for the
class of service being assigned to that sta-
tion - see beiow. Bydefault all stations are
assigned Class of Service 1 (unrestricted).
e Press HOLD to enter data.
The next station button will light for programming.
1 Me 1 1
STA 10/22 STA 11/23 STA 12/24 STA 13/25
| STA 14/26 STA 18/27 | | ЗТА 16/28 STA 17/29
pr ИрАдиноцЕННННННН pp | О]
STA 18/30 STA 18/31 STA 20/32 STA 21/33
| STATION
A —— RANGE
[| (re =]
|| Lc
| | ı gl E — ООНННЛНРИНРЦЕНИНННННЕНИНННИНИНИ 1
COS 1 | COS 2 COS 3 COS 4 СОЗ 5 СОЗ 6
ED | > VW o CD |
1 |] PR ———— pre rt ||]
р) 5 z—_— | |
DESCRIPTION
Each station must be assigned a class of ser-
vice which determines the type of calls a station
may make. There are 2 Toll Restriction tables
labeled A and B in which you may enter long dis-
tance numbers to be allowed or denied (Refer
to Section 600.31).
Class 1 =unrestricted
Class 2 = governed by Table A
Class 3 = governed by Table B
»
Class 4 =7 digits maximum, no "0" or "1" can
be dialed as the first digit
~ Class 5 =intercom & paging only
Class 6 =receive only/no dialing
Whena CO line is marked PBX, COS restrictions
apply to the station only if one of 4 codes are
dialed first (see sec. 600.22).
Stations must be programmed to receive phone
box/alarm signaling (see sec. 600.7) and must
also be programmed with the corresponding
station button of the phone box (sec 600.9).
NOTE: When the STATION RANGE button is lit, the
station indicated is in the upper range (22-33). For
example, station button 16/28 is lit - if the STATION
RANGE button is iit, station 28 is being programmed;
if STATION RANGE button is not lit, station 16 is
being programmed.
JULY 1989
Ce ,
du Atos de E
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.7 STATION PROGRAMMING
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first (Sec.
600.4).
« If station features are to be changed, dial
an asterisk (*) and 02 on the dial pad.
e Press the button of the station to be
programmed. If stations 22-33 are being
programmed, press STATION RANGE
button first (LED will tight).
« Then toggle on or off the following
program buttons depending on what fea-
tures that station is to be given.
» Ifthe LED is lit, that feature is enabled; if
not lit, that feature is denied to that station.
» Press HOLD to enter.
—— || a] A
STA 10/22 | АТМ | STA 12/24 STA 13/25
Ha! 1 |
EEE — Jin
STA 14/26 STA 15/27 STA 16/28 STA 17/29
Ea ———¿sd 1
EEA |
STA 18/30 STA 19/31 STA 20/32 STA 21/33
STATION
| RANGE
PREF UNE | $ FORWARD | AUTO SLCT
i
Е
DESCRIPTION
Station features are described as follows:
Do Not Disturb (DND)
A yes entry (LED on) indicates this station is al-
lowed the Do Not Disturb feature. The
programmed Attendant cannot have DND. Al-
lowed by default.
Speed Dial (System)
A yes entry (LED on) indicates this station is al-
lowed access to system speed dial numbers.
Default aliows system speed. The last 20 num-
bers (bins 30-49) are not monitored by toll
restriction. Refer to toll restriction tables, sec-
tion 600.31, and programming system speed
numbers, section 600.37.
Alarm/Door Signal
Stations can be designated to receive alarm sig-
nals through the telephone speaker. These sta-
tions will also receive alert tone from a phone
box. Default gives no stations this feature (LED
off). NOTE: A STATION BUTTON MUST BE
ASSIGNED TO PHONES RECEIVING PHONE
BOX RINGING (Section 600.9).
Refer also to section 600.19 to enable alarm sig-
naling and to program alarm detection € signal-
ing.
Preferred Line Answer
Stations can be given the ability to answer in-
coming outside line calls, transferred & recall-
ing lines and line queues by simply going
off-hook.
Disabled by default (LED off).
Call Forward (Station)
Stations can be allowed or denied the ability to
have incoming, intercom and transferred out-
side lines forwarded to another station. This
feature is allowed by default (LED on).
Auto Select
This feature allows a user to press an idle CO
line button and have that line automatically
seized and dial tone received through the
speaker. The user can then dial manually or
JULY 1989 6-4
PROGRAMMING STEPS
STARPLUS 1224EX
e To program further station features, dial
an asterisk (*) and 03 on the dial pad.
« Press the button of the station to be
programmed. If station 22-33 are being
programmed, press STATION RANGE
button first.
° Then toggle on or off the following
program buttons depending on what fea-
tures that station is to be given.
e Press HOLD to enter.
Mate
The next station button will light for programming.
KEY TELEPHONE SYSTEM
DESCRIPTION
select a station or speed number. Refer to Sec-
tion 600.9, flexible button programming.
Allowed by defauit (LED on).
Headset
This feature disables the speakerphone and
must be enabled if the telephone is to be
equipped with a headset.
Disabled by default (LED off).
Page Access
Stations can be denied the ability to make page
announcements. If a station is to be denied
paging access, do not use Class of Service 6 to
accomplish this.
Allowed by default (LED on).
statorz | | stata | | STA 12/24 |
т o —] |
STA 14/28 STA 16/27 STA 16/28 STA 17/28 NOTE: If the STATION RANGE button is lit, it means
— | a that the station indicated is in the upper range (22-
STA 18/30 STA 19/31 STA 20/22 STA 21/33 33). For example, station button 16/28 is lit - if the
| | STATION RANGE button is lit, station 28 is being
eee = = programmed; if STATION RANGE button is not lit, sta-
STATION tion 16 is being programmed. |
RANGE
cod
PAGE ACC | E]
JULY 1989 6-5
Cee wd
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.8 FLEXIBLE STATION NUMBERS
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e If station intercom numbers are to be
changed, dial an asterisk (*) and 04 on the
dial pad.
If you have a display phone, you will see the follow-
ing display:
FLEXIBLE STATION ASSIGN
PORT 01 = STA 10
e Press the button of the station whose in-
tercom number is to be changed (LED will
flash). If the station number is between 22
and 33, press STATION RANGE button
first.
e Press the button of the station number it is
to be changed to. You will hear confirma-
tion tone and the LED will be lit solid.
e When all changes have been made, press
HOLD button.
Display will now update.
FLEXIBLE STATION ASSIGN
PORT 01 = STA 16
DESCRIPTION
By dsiault station 1 is assigned intercom num-
ber - 3, station 2 is assigned intercom number
11, etc.
This feature allows one person to move from
one station to another without changing phones
and yet take all their individual station data in-
cluding intercom number with them.
However, station port 01 always remains the
programming port regardless of the intercom
number assigned to it.
The system does not allow duplicate or unas-
signed numbers. If this happens, error tone will
be heard when entering the data.
For example, if a station with an intercom num-
ber of 16 is moved to where station intercom
number 10 was; then station intercom number
10 must be moved somewhere. 10 could be
movea to where 23 was and 23 moved to where
16 was. This way all circuits have a unique in-
tercom number.
NOTE: The entire system must be idle before
changes made in station numbers will take ef-
fect.
JULY 1989 6-6
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.9 FLEXIBLE BUTTONS
PROGRAMMING STEPS
If you are in the programming mode, continue
using program codes. If you are starting to
program here, enter the program mode first.
e To program your flexible buttons, dial an
asterisk (*) and 05 on the dial pad.
If you have a display phone, you will see the follow-
ing display:
FLEX BUTTON ASSIGN
ENTER STA #, PRESS HOLD
e Dial the 2 digit station number (10-33).
e Press any button which you want to
change. See the following program but-
tons:
PE EE EEE | pr EEE
FLEX 1 FLEX 2 FLEX 3 FLEX 4
eee]
————— ] |
FLEX 5 FLEX 6 FLEX 7 FLEX 8
Pl LL 1
FLEX 9 FLEX 10 FLEX 11 FLEX 12
FLEX 13 FLEX 14 FLEX 16
ОС
0000
:
FLEX 17 FLEX 18
UE
E
E
Th
FAZ FOYLEV LRU 4 A
DESCRIPTION
Each fiexible button may be given a general as-
signment such as multi function button, station
button, CO line button, loop key or pool key.
Multi function buttons are programmed by each
individual user to be a DSS (station) button,
speed dial button, page button or mute button.
When programming a button as a CO line but-
ton, the line number must also be specified.
When programming a pool button, the line
group number must also be entered.
By default, flexible buttons are assigned as fol-
lows:
BASIC Telephone
- Buttons 1-5 = CO lines 1-5
- Button 6 = loop button
ENHANCED/EXECUTIVE Telephone
- Buttons 1-14 = stations 10-24
- Buttons 15-16 = CO lines 7-8
- Buttons 17-22 = CO lines 1-6
NOTE: You cannot program the buttons of a
keyset that is in use. When attempting to
program a keyset in use, all LED's will light to in-
dicate no programming will be accepted.
NOTE: A multi function button can be
programmed in the system data base as a sta-
tion button. After entering a "1", enter the sta-
tion number desired, and press HOLD. The
station user can erase this programming.
When programming a button as a CO line but-
ton, refer to CO line ringing (Sec. 600.15). By
default station 10 will ring on a line. However,
if station 10 is not given button access to a line,
another station must be programmed to ring on
that line.
JULY 1989 6-7
STARPLUS 1224EX
ER a
PROGRAMMING STEPS
You will see a display like the following:
FLEX BUTTON ASSIGN
STA 10 FELX 01 = DSS 10
e Dial the desired code to assign button
function.
- 1 = multi (user programmable) *
- 2XX = COline (XX is a 2 digit line num-
ber)
- 3 = loop
- 4X = pooled group (X is a 1 digit line
group number)
e Press HOLD button. Confirmation tone is
heard.
The next sequential button will light for program-
ming or press the next button to be programmed.
Display will now update such as in the following ex-
amples:
FLEX BUTTON ASSIGN
STA 10 FLEX 01 = CO 4
Continue programming buttons until the station is
completed, then go back, redial the program code,
FLEX BUTTON ASSIGN
STA 10 FLEX 09 = DSS 22
and dial the next station number to program that
station’s buttons.
NOTE: To program the flexible buttons on a Basic
Telephone, refer to section 600.12.
KEY TELEPHONE SYSTEM
DESCRIPTION
When programming a button as a pooled group
button, refer to CO line group programming.
Pooled group numbers match CO line group
numbers.
All stations should be given a loop button so
they can receive a transferred call on a line for
which they have no button access.
А DSS button MUST be assigned to stations
receiving phone box ringing.
JULY 1989 6-8
STARPLUS 1224EX
PROGRAMMING STEPS
KEY TELEPHONE SYSTEM
600.10 PAGE GROUPS
If you are in the programming mode, continue
using the program codes.
If you are starting
programming here, enter the program mode first.
e If page groups are to be changed, dial an
asterisk (*) and 06 on the dial pad.
e Press the station button of the station to
be changed. Press STATION RANGE but-
ton first for station 22-33 (LED will light).
e Toggleonoroffthe program button for the
desired page group. See below.
- LEDIit = enabled
- LED unlit = disabled
e Press HOLD to enter.
STA 13/25
DESCRIPTION
Each station can be assigned to page groups
for the purpose of receiving page an-
nouncements.
_ There are 2 page groups. Stations can be as-
signed to either one or both of the groups or not
be assigned to a groupat all and thereby receive
no pages.
Stations not assigned to a page group can still
make page announcements if allowed in station
programming (Sec. 600.7). Stations can be as-
sighed to a page group but not allowed to make
pages (see Station programming, Sec. 600.7).
NOTE: If the STATION RANGE button is lit, it means
that the station indicated is in the upper range (22-
33). For example, station button 16/28 is lit - if the
STATION RANGE button is lit, station 28 is being
programmed; if STATION RANGE button is not fit, sta-
tion 16 is being programmed.
STA 10/22 STA 11/23 STA 12/24
STA 14/28 STA 15/27 STA 16/28 STA 17/28
STA 18/30 STA 18/31 STA 20/32 STA 21/33
STATION
RANGE
о] JE J PE JP ——
GROUP 1 GROUP 2
JULY 1989 6-9
Naat a La AA Duar waa NL we в
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.11 PICKUP GROUPS
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting
programming here, enter the program mode first.
e If pickup groups are to be changed, dial
an asterisk (*) and 07 on the dial pad.
e Press the station button of the station to
be changed. Press STATION RANGE but-
ton first for stations 22-33.
e Toggleonoroffthe program buttontfor the
desired pickup group. See below.
- LED lit = enabled
- LED unlit = disabled
e Press HOLD to enter.
STA 10/22 STA 11/23 | STA 12/24 STA 13/25
| STA 14/26 STA 15/27 STA 16/28 STA 17/29
STA 18/30 STA 18/31 STA 20/32 STA 21/33
| STATION
! RANGE |
LL
=
[
GROUP 1 GROUP 2
|
L
|
|
||
JULY 1989 6-10
DESCRIPTION
Each station can be assigned to pickup groups
in order to pick up tone ringing calls at another
station in the same group. Incoming CO line
| calls are excluded.
There are 2 pickup groups. Stations can be as-
signed to either one or both ofthe groups or not
be assigned to a group at all and be unable to
pickup calis ringing at other stations or have
calls picked up from their station.
By default ali stations are assigned to group 1.
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.12 PROGRAMMING BASIC TELEPHONES
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
Dial an asterisk (*) and 08 on the dial pad.
Press the station button of the station
being assigned a Basic telephone.
Press the program button indicated
below.
Press HOLD to enter.
To assign DSS/BLF press station button of
station port the DSS console is wired on.
Press program button indicated below.
Press station button of the phone the DSS
will operate with.
Press HOLD.
BASIC
J
| STA 10/22 STA 11/23 STA 12/24 STA 13/25
JE mr ооо НАОАЕНЕ a
STA 14/26 STA 15/27 STA 16/28 STA 17/29
o | pre
STA 18/30 STA 18/31 STA 20/32 STA 21/33
STATION
; { —" RANGE
|
НО
JU
НЦ
UL
DESCRIPTION
If a Basic telephone is to operate properly, it is
necessary to program which stations have this
telephone.
The following are the flexible buttons on a Basic
Telephone; refer to section 600.9 for program-
ming flexible buttons. Refer to flexible button
programming to determine the function of these
buttons.
All station ports will be assigned as key
telephones upon system initialization. The
DSS/BLF provides direct access and visual in-
dication of all station on the 1224. See Figure
XX for button mapping.
A DSS/BLF can be assigned to any port and
designated to work with any key telephone on
the 1224 system.
To remove a DSS/BLF assignment, press the
station button of the port programmed as the
DSS, then press button 2. Then press the but-
ton of the DSS port again and press HOLD. The
display will now show N/A.
JULY 1989 6-11
STARPLUS 1224EX
-_ KEY TELEPHONE SYSTEM
600.13 CO LINE GROUPS
PROGRAMMING STEPS
if you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e Toassign CO line groups, dial an asterisk
(*) and 11 on the dial pad.
e Press the CO line as indicated in the
program buttons below. For CO line
groups 7 and 8, press GROUP RANGE
button first.
se Then press the button for the CO line
group into which that CO line is to be
placed.
e Press HOLD to enter.
Continue programming CO lines until they have all
been placed in a group.
LINE 1
| LINES
||
*
LINE 2
UNE €
|
=
m
LINE 3
UNE 7 |
UNE 4
UNE 8
DESCRIPTION
Eight line groups are available for CO line as-
signment. Groups should be assigned accord-
ing to type (local, FX, WATS, etc.).
All lines are placed in line group 1 by default.
Line grouping affects queuing; if you queue on
a line, any line in that same group may be made
available to you.
Line groups are used primarily for flexible but-
tons assigned as pooled group buttons (Sec-
tion 600.9).
LINE 9 LINE 10 UNE 12
Pe | Y P RANGA |
——— = JER ——]—]
GROUP 17] GROUP 2/8 GROUP 3 | GROUP 4 GROUP 5 | GROUP 8
JULY 1989 6-12
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.14 CO LINE DATA
PROGRAMMING STEPS
If you are in the programming mode, continue
using program codes.
If you are starting to
program here, enter the program mode first.
e If any CO line features are to be changed,
dial an asterisk (*) and 12 on the dial pad.
s Press the CO line button of the line to be |
programmed.
e Toggle the program buttons on or off so
the LED's light up or extinguish.
e Press HOLD to enter data.
LINE 1 UNE 2 UNE 3 LINE 4
FA EE Г FP unes |
UNE 5 UNE 8 UNE 7 LINE 8
E mr ire Ta
UNE 9 LINE 10 UNE 11 | | LINE 12
Ti | J
—— ллннннночНу pt НЙ АОДИЧЕЕИЕРЕНЙЧИИ
13
|
ООО
LLL
0008 |,
DTMF/PU PRIV UNE
|
НЦ
-
DESCRIPTION
Line Type (CO/PBX)
Each individual outside line can be
programmed to be either a CO line or a PBX line.
By default all are CO lines (LED on).
When programming line type, refer also to CO
line group programming (sec. 600.13); flexible
button programming (sec 600.9), CO line ring-
ing (sec. 600.15), flash timer (sec. 600.16), and
recall timers (sec. 600.20). When marked PBX
a one or two digit dial code may be entered after
which toll restriction is applied. Sec. 6.23.
Signaling (DTMF/Pulse)
Each individual line can also be programmed as
either DTMF (tone) or dial pulse. By default all
are set for DTMF (LED on).
When a line is assigned as dial pulse, you can
program the break/make ratio and dial speed
(sec. 600.18). Refer also to the ring detect timer
(sec. 600.17).
Toll Override
An outside line may be marked for Toll Override
which allows even restricted stations to dial on
this line. By default no lines are marked for toll
override (LED off).
This feature allows you to give a station a
restrictive COS and also give them a line they
can make long distance calls over. This feature
also affects system speed dial by allowing cer-
tain speed numbers to be programmed on a
specific line.
Private Line
Aline can be marked as a private line. A private
line cannot be picked up with Universal Night
Answer and will not preset call forward.
The same station can have other CO (outside)
lines that are not marked private which can be
programmed to preset forward.
A private line is created by programming
flexible button assignments so that the private
line appears at one station only. To restrict
JULY 1989
6-13
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
other stations from accessing the private line,
consideration must also be given to Pool but-
ton & CO line group assignments. Assign the
private line to a separate CO line Group. See
flexible button programming (sec. 600.9).
By default no lines are marked as private lines
(LED off).
600.15 CO LINE RINGING
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e Dial an asterisk (*) and 13 on the dial pad
for day ringing stations (14 for night ring-
ing stations).
e Press outside line that is to be
programmed.
Then press station buttons for stations
that are to ring on that line (each button
JULY 1989
will light).
e When all stations have been entered,
press HOLD to enter data.
STA 10/22 | STA 11/23 STA 12/24 | STA 13/25
STA 14/26 | STA 15/27 STA 18/28 | STA 17/28 |
STA 18/30 STA 19/31 STA 20/32 STA 21/33
Ц 1 J 4 —
CO UNE [STATION
RANGE RANGE
[_ ——.
| o] Г]
CO 1/7 | CO 2/8 CO 38 | CO 4/10 | Co 5/11 | CO 6/12
;——ao o 1 |] [PP ———
6-14
DESCRIPTION
Telephones can be assigned to receive incom-
ing outside line ringing during the day and/or
during the night.
Telephones that ring during the day do not
automatically ring at night. They require night
ringing programming.
Any number of phones can be assigned to ring
during the day and/or during the night.
By default, all lines ring at station 10 in both day
& night mode.
Program Code 14 operates the same as
Program Code 13 and is used to assign night
ringing stations.
To display which stations have been
programmed, press STATION RANGE button 2
times to scroll through all stations.
At least one station should be programmed to
ring on a line. See Flexible Button Program-
ming, Sec. 600.9. Make sure that any station
programmed for Loud Bell Control is assigned
ringing for that line.
NOTE: !f the STATION RANGE button is lit, it means
that the station indicated is in the upper range (22-
33). For example, station button 16/28 is lit - if the
STATION RANGE button is lit, station 28 is being
programmed; if STATION RANGE button is not lit, sta-
tion 16 is being programmed. The same is true for
CO LINE RANGE.
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.16 FLASH TIMER
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e Ifthe fiash timer is to be changed, dial an
asterisk (*) and 15 on the dial pad.
If you have a display phone, you will see:
FLASH TIMER
2.0 SECONDS
e Press the CO line which is to be
programmed (see following program but-
tons).
e Enterthe 2 digit timer value on the dial pad
(01-99) which corresponds to 0.1 to 9.9
seconds.
e Press HOLD to enter the data.
UNE1 | UNE2 | TT | UNE 4
UNE 5 UNE 6 LINE 7 | LINE 8
LINE 9 | LINE 10 LINE 11 | UNE 12 |
HERR
DESCRIPTION
Flash is a programmable opening on a line for
signaling. When using an outside line, flash al-
lows a user to obtain new dial tone without
losing the line. This is particularly useful behind
a PBX. (See Sec. 600.14, Line Type).
~ Default value for all lines is 2.0 seconds.
Each CO line is individually programmed for a
flash time. The flash timer is programmed on a
per line basis.
JULY 1989 6-15
4 Catas Th daa [O "met - a. Ta
STARPLUS 1224EX
ол че °
KEY TELEPHONE SYSTEM
600.17 CO RING DETECT
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e IfCO Ring Detect timing is to be changed,
dial an asterisk (*) and 16 on the dial pad.
If you have a display phone, you will see:
CO RING DETECT
CO 01 = 300 MSEC
e Press CO line button for which timer will
work.
e Enter 1 digit timer value (2-9).
- 2 = 200 msec, etc.
e Press HOLD to enter data.
Continue entering timer values for CO lines which
require them.
Oi АЕЛАНЕ ;— A mes 1
UNE $ UNE 2 UNE 3 LINE 4
——— ] pe | pa
UNE 5 LINE 6 LINE 7 UNE 8
UNE 8 UNE 10 UNE 11 UNE 12
GROUP RANG
E
DESCRIPTION
The duration of the ringing signal from the CO
or PBX is matched with ringing detection cir-
cuitry in the KSU. The ring detect can range
from 200 - 900 miliseconds divided into 100
msec. increments.
When programming CO ring detect, refer to CO
line signaling (Sec. 600. 14) and CO line ringing
programming (Sec. 600.15).
Default value for each line is 300 msec. Ring
detect time is programmed on a per CO line
basis.
JULY 1989 6-16
STARPLUS 1224EX KEY TELEPHONE SYSTEM
600.18 DIAL PULSE
PROGRAMMING STEPS DESCRIPTION
« If pulses per second (pps) and Each CO (outside) line can send dial pulse sig-
break/make ratios need to be changed, nails to the receiving central office. The
press the (*) & dial 17 on the dial pad. break/make ratio and pulses per second are
programmable. |
se Press CO line button for line which is to be |
assigned dial pulse. Then press the ap- Defaultis 10 pps and 60/40 break/make ratio.
propriate program button. | | |
This program code is only used when an out-
e Press HOLD to enter data. side (CO) line has been programmed for dial
pulse (Sec. 600.14).
The next outside line button will light for program-
| Default assigns all CO lines as DTMF.
ming.
When used in Canada, DOC regulations do
| | | NOT allow dial pulse signaling speed to ex-
LINE 1 UNE 2 UNE 3 LINE 4 ceed 11 pps with a minimum of 33 msec.
но | | | make interval and 54-68 msec. break interval.
UNE 5 LINE 6 UNE 7 UNE 8 These requirements are met when the sys-
| О | tem database is initialized.
LINE 8 LINE 10 LINE 11 LINE 12 ;
| | GROUP RANGE |
Ma
LLL
LLL
|
|
—Ñ—lo] ;
E |
EN
UL
IL
il
UL
JULY 1989 6-17
idles aE a Para "VEA PUE
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.19 SYSTE Vi DATA
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e To change any system data, dial an
asterisk (*) and 21 on the dial pad.
e Toggle the program buttons on or off so
the LED's light or extinguish for desired
features.
- LED on = enabled
- LED off = disabled
e Press HOLD to enter data.
HOLD ALARM ALARM SIGNAL
|PREFERENCE] | DETECT |
ALARM BGM ENABLE
ENABLE
Ju
|
_
|
|
DESCRIPTION
:1e Queuing
if this. button is lit, CO line queuing is allowed on
+ system basis. Stations queuing a line are
2called according to the line group requested.
3y cetault queuing is allowed (LED on).
3e:ar to CO line group programming since
que ing follows line groups, not individual
“ras. See Sec. 600.13. Also, refer to flexible
1 Ton programming for access to individual
“vez or groups of lines. See Sec. 600.9.
‚ска Preference
“2 “ystem can be programmed to have either
=xc: :sive hold or system hold preferred. If ex-
slusrse hold is preferred, the HOLD button is
ares sed once for exclusive hold and twice for
-ver -n hold when placing a call on hold. For
syet.n hold this is reversed.
fro to system timer programming for recall
times for both system and exclusive hold.
Tran: ‘erand conference calis are always placed
on =>clusive hold. Default is system hold (LED
on).
Ai:zrm Detection
This 1 2ature determines the type of alarm signal
reczi ed form an external source. If the LED is
lit, :1 : 1eans the system will detect a closed loop,
uniit neans the system will detect an open loop.
Defa lt is closed loop (LED on).
Refer “o station programming, alarm receive to
determine who will receive alarm signals. Also
refer to signaling and alarm enable in this sec-
tion.
Alarm: Signaling
This {~ature determines the type of signaling
receiv--d by the stations. If the LED is lit, it
means a repeated tone will be given; LED unlit
means a single tone will be given. Default is
repeated tone (LED on).
JULY 1989 6-18
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
Automatic Privacy
A yes entry (LED lit) means that privacy is
automatically provided on all communications
in the system. To eliminate privacy, toggle the
button so the LED extinguishes. Privacy is
enabled by default (LED on).
If privacy is eliminated, only one other station
may joín in on an existing conversation.
- Alarm Enable
A yes entry (LED lit) means the system is
programmed for alarm. Stations must then be
programmed to receive the alarm signal (see
Sec. 600.18). You must also choose alarm sig-
naling and alarm detection. This feature is dis-
abled by defauit (LED off).
Background Music (BGM)
This feature must be enabled if background
music is supplied to the system. Background
music is disabled by defauit (LED off).
Refer to Sec. 500.10.
JULY 1989
6-19
ST ARPLUS 1224EX
En
KEY TELEPHONE SYSTEM
600.20 TIMERS
PROGRAMMING STEPS
If you are in the program mode, continue using the
program codes. If you are starting to program
here, enter the program mode first.
Exclusive Hold Recall
« To change this timer, dial an (*) asterisk
and 22 on the dial pad.
If you have a display phone, you will see the follow-
ing:
EXCLUSIVE HOLD RECALL
060 SECONDS
« Dial 3 digit number between 000 and 255
(seconds). An entry to OCO will disable the
timer.
se Press HOLD to enter data.
Display will now update.
System Hold Recall
e To change this timer, dial an (*) and 23 on
the dial pad.
If you have a display phone, you will see:
SYSTEM HOLD RECALL
060 SECONDS
e Dial 3 digits between 000 and 255
(seconds). 000 will disable the timer.
e Press HOLD to enter.
Display will now update.
JULY 1989 6-20
DESCRIPTION
This reflects the time before an outside line
placed on exclusive hold will recall the initiating
station. Ifthe call is unanswered for an addition-
al equal amount of time, it will recall the atten-
dant and if unanswered by the attendant will
recall all phones in the system.
Default is 060 seconds.
This timer reflects the amount of time before an
outside line placed on system hold will recall the
initiating station. If the call is unanswered for an
additional equal amount of time, it will recall the
attencant and if unanswered by the attendant
will recall all phones in the system.
Default is 060 seconds.
STARPLUS 1224EX
PROGRAMMING STEPS
Transfer Recall
e To change this timer, dial an (*) asterisk
and 24 on the dial pad.
If you have a display phone, you will see the follow-
ing:
TRANSFER HOLD RECALL
030 SECONDS
e Dial 3 digit number between 000 and 255
(seconds). 000 will disable the timer.
e Press HOLD to enter data.
Display will now update.
Message Wait Reminder Tone
e To change this timer, dial an (*) asterisk
and 25 on the dial pad.
If you have a display phone, you wil see the follow-
ing:
MSG Reminder Tone Timer
00 MINUTES
e Dial a 2 digit entry between 00 and 99
(minutes). 00 disables the timer.
e Press HOLD to enter.
Display will now update.
KEY TELEPHONE SYSTEM
DESCRIPTION
This timer refiects the amount of time before an
unanswered transfer is recalled to the station
that initiated it. If the call is still unanswered for
an additional equal amount of time, it will recall
the attendant and if unanswered by the atten-
dant will recall all phones in the system.
| Default is 030 seconds.
A station with a message waiting can be
reminded at a timed interval with a tone. The
tone will continue until all messages have been
answered. The interval can be programmed be-
tween 00 and 99 minutes.
By default the timer is disabled.
JULY 1989 6-21
«№. модов В stab AYA Ca но»
STARPLUS 1224EX | KEY TELEPHONE SYSTEM
— ——]———
PROGRAMMING STEPS DESCRIPTION
Pause Timer
e To change this timer, dial an (*) asterisk When dialing a speed number, a timed pause in
and 26 on the dial pad. digit sending can be inserted into the number.
| Ths !angth of the pause is controlled by the
If you have a display phone, you will see the follow- pause timer and can be from 1 to 9 seconds.
ing: |
The length of the pause is important in both sys-
tem and station speed dial numbers.
PAUSE TIMER
2 SECONDS Defauit is 2 seconds.
e Dial a 1 digit entry between 1 and 9
(seconds).
e Press HOLD to enter data.
Display will now update.
JULY 1989 6-22
STARPLUS 1224EX
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e To program executive/secretary assign-
ments, dial an asterisk (*) and 27 on the
dial pad.
If you have a display phone, you will see:
EXECUTIVE/SECRETARY
1 1 14
» Press button for desired execu-
tive/secretary pair assignment.
e Press the station button to select the
desired executive station (LED lights
steady).*
« Press the station button to select the
desired secretary station (LED flashes).*
STA 10/22 STA 11/23
| STA 12/24 | STA 13/25 |
STA 14/26 STA 15/27 | STA 18/28 | STA 17/28
|
SAN 1
STA 18/30 STA 18/31 STA 20/32 STA 21/33
STATION
| LL РАМСЕ
|
=
000
000
РАН 1 РАН 2
PAIR 3 PAIR 4 | |
| Г] pee
|
|
|
e Press HOLD to enter.
KEY TELEPHONE SYSTEM
600.21 EXECUTIVE/SECRETARY ASSIGNMENTS
DESCRIPTION
There are 4 sets of Executive/Secretary pairs
available for assignment. When the Executive
is busy orin DND, intercom calls and transferred
calls will be automatically routed to the
secretary.
… One executive can go to 4 secretaries, 1
secretary can answer for 4 executive or 1 execu-
tive can be assigned 1 secretary, etc. *
*NOTE: If either station is number 22-33, press
STATION RANGE button first.
By default there are no pairs assigned.
JULY 1989 6-23
i 7
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STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.22 LOUD E=LL/A-LEAD
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
Dial an asterisk (*) and 28 on the dial pad.
If you have a display phone, you will see:
CONTROL CONTACT 1
LBC: STA XX |
CONTROL CONTACT 1
A-LEAD: CO XX
Press the button of the contact to be
programmed.
Press the LBC or A-Lead button to indicate
which is being programmed.
Then press station (LBC). or CO line (A-
Lead) button to be assigned. If the station
being assigned is in the 22-33 number
range, press STATION RANGE button
first.
Press HOLD to enter.
НЦ
DESCRIPTION
Four contacts are available to be assigned
either as loud bell control or as A-Lead indica-
tion.
A Loud Bell contact can be assigned to any sta-
ticns and will follow the ringing assignments of
the assigned station including tone ringing in-
tcrcom, recalling and transferred CO lines.
+ 1-Lead contact can be assigned to any CO
Le
R ember to assign ringing to any station
p;: 1emmed for Loud Bell Control, Sec.
BC 5. Also a station programmed for A-Lead
inc on, must be given that CO line ap-
paa. ce, Sec. 600.9.
To re :ove an LBC or A-Lead assignment, tog-
gie‘ re station or CO line and press HOLD.
LINE 3 OR UNE 4 OR
iN © OR UNE 2 OR
вт cae | | stata | | sraioza | | ЗТА 1325
NES OR LINE 6 OR LINE 7 OR LINE 8 OR |
mown | | starr | | staves | | state
58 03 LINE 10 OR LINE 11 OR LINE 12 OR
ТА ау | stares | | stazome | | 5ТА 21/33
ERTL rn Us J oo— | SA.
æ A-LEAD STATION
— ‘оли [A A RANGE
|
0
|
UL
JULY 1989
6-24
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.23 PBX DIALING CODES
PROGRAMMING STEPS
if you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
To enter PBX Dialing codes, dial an
asterisk (*) and 31 on the dial pad.
If you have a display phone, you will see:
PBX CODES: #1,#2,#3,4
XX XX XX XX
Press the program button to assign the
first code.
Enter the 1 or 2 digit number on the dial
pad.
e Press HOLD to enter data.
LIL
OO
— Lo
CODE 1 CODE 2 CODE 3 CODE 4 | [|
DESCRIPTION
Four 1 or 2 digit PBX access codes can be
entered into system memory. When dialed they
signal the system that an access code is being
dialed and that toll restriction is to be applied at
the next dialed digit.
~ Otherwise tall restriction does not apply.
This allows dialing of PBX extensions 100, 110,
111, etc.
Lines must be programmed as PBX lines (Sec.
600. 14) before these codes will apply.
A one digit code may be used.
By default, no codes have been assigned.
JULY 1989 6-25
ad es ATEN due Fun Lana a AS
STARPLUS 1224EX
- —— ——
KEY TELEPHONE SYSTEM
600.24 ATTENDANT POSITION
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e If you wish to change the attendant posi-
tion, dial an asterisk (*) and 32 on the dial
pad.
e Press the station button of the station to
be assigned as the system attendant. If
the station is between 22 and 33, press the
STATION RANGE button first.
e Press HOLD to enter data.
DESCRIPTION
Cne station must be assigned as the attendant
for CO line recalls and placing the system into
night service by pressing the DND button.
Therefore attendant position does not have the
Do Not Disturb feature.
System speed numbers are entered at the atten-
dant station. The attendant can override sta-
tions in DND with the Camp On feature.
Refer to Do Not Disturb programming (Sec.
603.7), recall timers (Sec. 600.20), and line ring
assignments (Sec. 600.15).
By ::efault, station 10 is assigned as the atten-
dar: position.
600.25 PRESET FORWA 3D RING TIMER
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e If you wish to set this timer, dial an asterisk
(*) and 33 on the dial pad.
If you have a display phone, you will see the follow-
ing display:
PRESET FWD RING TIMER
30 SECONDS
e Dial a 2 digit number between 01 and 99.
« Press HOLD to enter data.
JULY 1989 6-26
DESCRIPTION
This timer determines the amount of time a call
Wii: ing into a station before automatically for-
we ‘ing to the predetermined station.
De uit sets the timer at 30 seconds.
Re::r to preset forward station programming
(Se. 600.26).
An. atry of 00 will disable the timer. If the timer
iz < :abied, the preset forward will NOT work.
The all will not forward.
STARPLUS 1224EX
PROGRAMMING STEPS
e» Ifyouwishtoassigna preset forward posi-
tion to a station, dial an (*) asterisk and 34
on the dial pad.
If you have a display phone, you will see:
PRESET FWD STA ASSIGN
STA 10 TO STA XX
se Press the station button for the station
being given a preset forward position.*
e Then press the station button of the sta-
tion which is to receive the forwarded ring-
ing.*
e Press HOLD to enter.
| STA 10/22 STA 11/23 STA 12/24 | | STA19/25 |
En 1 SS ;
STA 14/26 STA 15/27 STA 18/28 | STA 17/29
a. ——.; —— |
STA 18/31 STA 20/32
Er
8
000)
ou
0000
JL
OU
|
НЦ
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UL
KEY TELEPHONE SYSTEM
600.26 PRESET CALL FORWARD
| DESCRIPTION
Ringing CO lines can be forwarded to another
predetermined station if the original station is
busy or does not answer. These lines will ring
for a programmed period of time before for-
warding. During this time the busy station will
hear muted ringing.
— Bydefault no stations are assigned a preset for-
ward station.
An unlimited number of assignments can be
made but an individual station can have only
one preset forward assignment. A station may
receive an unlimited number of forwards.
To remove an assignment, first press the station
with the preset forward assignment, then press
that station a second time and press HOLD.
Refer to flexible button programming (Sec.
600.9). If a station has a preset forward to
another station, that station must be
programmed to have access to the forwarded
line. Also that station must be programmed to
ring on that line (Sec. 600.15).
*NOTE: If the STATION RANGE button is lit, it means
that the station indicated is in the upper range (22-
33). For example, station button 16/28 is lit - if the
STATION RANGE button is lit, station 28 is being
programmed; if STATION RANGE button is not lit, sta-
tion 16 is being programmed.
JULY 1989 6-27
* " - x ` .
Na a LAA AA
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.27 CONFERENCE TIMER
PROGRAMMING STEPS
if you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e If you wish to change the conference
timer, dial an asterisk (*) and 35 on the dial
pad.
If you have a display phone, you will see the follow-
ing display:
CONF TIME-OUT TIMER
15 MINUTES
e Dial a 2-digit number between 01 and 99.
e Press HOLD to enter data.
DESCRIPTION
This timer reflects the amount of time a con-
ference circuit will remain active if the initiator of
the conference is no longer in a multi line con-
ference.
A warning tone will be sounded to the remain-
ing users 15 seconds prior to shutdown.
By default the conference timer is set at 15
minutes.
An entry of 00 will disable the timer.
600.28 SMDR
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e If you wish to disable SMDR, dial an
asterisk (*) and 36 on the dial pad.
e Press CO line(s) for which SMDR is to be
disabled or enabled.
- LED on = enabled
- LED off = disabled
To determine what calls are to be recorded, baud
rate and print format, dial an asterisk (*) and 37 on
the dial pad.
« Press the program button to determine
when all calls are to be recorded or just
long distance calls.
- LED off = long distance
- LED on = all calls
JULY 1989 6-28
DESCRIPTION
Station Vessage Detail Recording is an option-
al feature that allows customers to keep track of
either zi calls or only long distance calls both
incomi:g and outgoing by CO line, number
dialed, ‘ime of day, date, station that placed the
call, du ation of call and account code if used.
By default all CO (outside) lines are enabled for
SM recording. NOTE: An RCU and an SIU
must be installed for this feature to work. Refer
to Sec. 5500 (Installation).
SMLC = can be programmed to record all calls,
both :ncoming and outgoing or it can be
preg:=m:med to record only outgoing long dis-
tance.
Long distance calls are calls of over 7 digits or
calls that begin with a "0" or a "1".
By default all calls are recorded.
STi ARPLUS 1224EX
PROGRAMMING STEPS
. Press the program button to determine
baud rate.
- LED off = 1200 baud
- LED on = 300 baud
« Press the program button to determine
print format.
- LED off = 29 character
- LED on = 80 character
« Press HOLD to enter data.
LINE 1 UNE 2 UNE 3
UNE 5 UNES |
UNE 8
UNE 10 |
—
—
ONE
PRINT
FORMAT
AU LD
Е
UNE 7 |
| LINE 11
—
UNE 4 |
| UNE 8
LINE 12
STATION
RANGE
—
||
KEY TELEPHONE SYSTEM
DESCRIPTION
The baud rate can be set at 300 or 1200 baud.
By default the baud rate is set at 300 (LED on).
Print format can be set at either 29 characters
or 80 characters. By default format is 29 charac-
ters (LED off).
FORMATS
29 Character
AABBHH:MMHH:MM: SSMM/DD/YY
СС............ CC ;
DD.....DD
80 Character
AABBHH: MMHH: MM: SSMM/DD/YYCC...CC
° АА = 2 digit originating station
BB = 2 digit line number
HH:MM = call duration
HH:MM:SS = time call originated
MM/DD/YY = date call originated
CC.....CC = telephone number dialed
DD....DD = account code (8 digits maxi-
mum)
JULY 1989
: . то
wt Ahead EATER a il ds вонь бо aaa E.
STARPLUS 1224EX KEY TELEPHONE SYSTEM
wr
600.29 DATA BASE PRINTOUT
PROGRAMMING STEPS DESCRIPTION
If you are in the programming mode, continue Requires the SMDR Module be installed In the
using the program codes. If you are starting to KSU.
program here, enter the program mode first.
Also requires an RS232C compatible printer.
e If you wish to print out a copy of the data
base, or any part of the data base, dialan
asterisk (*) and 38 on the dial pad.
e Press one of the following program but-
tons depending on what information is
needed in the printout.
e Press HOLD to begin printing.
STATION CO LINE SYSTEM | PrNT |
[ ANT J PRINT | PRINT TIMERS
р |
TOLL TABLES! | SPEED DIAL PRINT ALL ABORT
| PRINT | PRINT | DATA |
FLEX BUTTON |
1 PRINT _| ; ] ed |
— | PE VE
il
L
IL
ii
JULY 1989 6-30
STARPLUS 1224EX
PROGRAMMING STEPS
If you are in the programming mode, continue
using the program codes. If you are starting to
program here, enter the program mode first.
e Ifyouwishtochangethe format ofthe LCD
display, dial an asterisk (*) and 39 on the
dial pad. |
Press the desired program button to
determine the display format.
Press HOLD to enter.
nm
000
y JU
JUL HN |
3000
D000
|
Il
JU
JU
ОО
HE
KEY TELEPHONE SYSTEM
600.30 LCD DISPLAY
DESCRIPTION
This program controls the display format of the
time and date on the LCD.
By default the time is set at the 12 hour clock
| with a range of 1-12 (LED on). This feature can
be changed so the range is 00 through 24
(military time). | ,
By default the date will read month/day/year
(LED on). The display can be changed to read
day/month/year.
Requires that an RCU be installed. Referto Sec.
500 (installation).
The actual time and date is programmed at the
attendant station.
JULY 1989 6-31
“ ob .
inom ea aad dm uma h 5
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
600.31 TOLL RESTRICTION TABLES
PROGRAMMING STEPS
Make sure you have entered the programming
mode.
e Toenternumbers intothetoll tables, press
the asterisk (*) and dial the following:
- Allow Table A = 41
- DenyTable A = 42
- Allow Table B = 43
- Deny Table B = 44
If you have a display phone, you will see:
ALLOW TOLL TABLE À
#01
e Press desired bin number location. See
the following program buttons:
— ee | J Л
BIN 1 BIN 2 BiN3 BIN 4
BINS BIN 6 BIN 7 BIN 8
L Pr ra —
BINS BIN 10 BIN 11 BIN 12
FEN FE ES | J
BIN 13 BIN 14 | BIN 15 BIN 18.
CT ZZ br онаононннной Ц
ГО J Г]
С
ee
— 7
Dial the allow/deny number including
don't cares (8 digits maximum).
Press HOLD. Continue programming
bins.
DESCRIPTION
Th= Allow/Deny tables are organized into 2 sets
of :ables to allow the 1224 system to support 2
dirrerent toli plans at one installed site.
Al. »/Deny Table A is referenced whenever a
station is assigned Class of Service 2.
Allow/Deny Table B is referenced whenever a
- station is assigned Class of Service 3.
Each table may contain up to 16 numbers of up
to ~ digits each. Any number of digits up to 8
maximum may be entered. Less than 8 digits
may be entered. For example, the programmer
needs only to dial "0" and press HOLD to
program operator restriction.
Tha following rules should be remembered
w-. :n setting up the Allow/Deny tables.
1 nothing is assigned in either the allow or
Jeny table, no restriction is applied.
‘ entries are made in the allow table and only
‘are, then only the numbers in the table are
sowed. All other numbers will be denied
“low Only Restriction).
:? -ntries are made in the deny table and only
insre, then only the numbers in the table are
de vied (Deny Only).
if there are entries in both tables, the allow
tabla is searched first and if the dialed num-
ber is found, it is allowed. If it is not found in
the allow table, the deny table is searched. If
the number is found there, it is denied: if it is
not found there, it is allowed.
Exchange Codes can be blocked by specific
entries in the Deny lists or allowed by specific
encries in the Allow lists.
Wher: the FWD/DND button is used, it enters a
don't care character. This will allow or deny any
agit ::-9 in that location.
Wher a CO line is marked PBX, COS restrictions
ai: :ly :o the station only if one of 4 PBX codes
ar: dialed first. Refer to Sec. 600.14 (CO line
data) and Sec. 600.23 (PBX codes).
The Allow/Deny tables are reserved for COS 2
and 3 respectively. A CO line marked Toll
Restriction Override is not subject to restriction
of COS 2, 3 or 4.
JULY 1989 6-32
STARPLUS 1224EX
The pound (#) and asterisk (*) can be used as
Allow/Deny digits.
Press the HOLD button twice to erase a bin. When
viewing a bin but not entering or changing anything
in that bin, the HOLD button must be pressed to
exit the bin. No confirmation tone will be heard.
600.32 STATION SPEED DIAL
Each telephone has 20 unique speed dial num-
bers. These numbers are entered and stored by
the user and can be recalled by the user at any
time. The asterisk (*) is used to program pulse to
tone switchover; the TRANS/QUE is used to
program a pause and the flash button is used to
program a flash command. To program a "No Dis-
play", press the CONF button.
To program a station speed number:
e Press SPD button.
e Press the asterisk (*).
e Enter speed bin humber (00-09, 90-99).
e Press outside line button if desired.
e Enter telephone number.
e Press HOLD button.
To program additional numbers, repeat program-
ming from step 2.
600.33 PULSE TO TONE
SWITCHOVER
The user can command the system to change the
signaling ona CO line from dial pulse to DTMF tone
thereby allowing the use of common carriers be-
hind a dial pulse line. :
This can be done either manually or programmed
into a speed dial number.
To manually command a switchover, the user,
while connected to an outside line, dials an asterisk
(*). The switchover occurs and the succeeding
digits are sent DTMF.
KEY TELEPHONE SYSTEM
When using speed dial numbers, the asterisk (*)
is stored and sent with the number. The system
will automatically insert a pause and then switch
over to DTMF sending for the remaining digits.
600.34 FLASH WITH SPEED DIAL
During the dialing of a station or system speed
number, a flash can be programmed into the
number. A pause will automatically be inserted
- after the flash before the remaining digits are
sent.
When programming a speed number, pressing .
the FLASH button will program a flash com-
mand. This is counted as a digit. The flash
length and pause following are determined by
programming.
600.35 NUMBERING PLAN
10-33 Intercom Numbers
5 Universal Night Answer
70 Internal All Call Page
71 internal Zone 1 Page
72 Internal Zone 2 Page
73 External Zone Page
74 All Call Page
6 Call Pickup
8 Music
9 Alarm Reset
0 Attendant
# Last Number Redial
75 Meet Me Page
* Pulse to Tone Switchover
600.36 NIGHT SERVICE
The 1224EX system is placed into night service
by the attendant pressing the DND button at her
key telephone.
To remove night service, the attendant reverses
the procedure. When the system is in night ser-
vice, stations marked to ring at night will func-
tion according to access and ring assignments
programmed in Sec. 600.14.
JULY 1989
6-33
a E
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Paria Ladi me als 148 3 waa PERITO
STARPLUS 1224EX KEY TELEPHONE SYSTEM
“ — ——l—] AE
600.37 SYSTEM SPEED DIAL 600.38 SETTING SYSTEM TIME &
System speed dial numbers can be entered into DATE )
the data base at the designated attendant station. System date and time can be set only from the
atter 1ant station and must be done in the fol-
A CO line can be programmed into a speed num- lowing manner:
ber. There can be 16 digits in the number includ-
ing pause, pulse to tone switchover and flash . Press SPEED button.
commands. The asterisk (*) is used to indicate a
pulseto tone switchover, the TRANS/QUE to insert s Dial an asterisk (*).
a pause command, and the Flash button to
program a flash command. To programa "No Dis- . Dial "50".
play", press the CONF button.
e Enter date á time as follows:
Speed bins 10-29 are subject to the class of ser-
vice and line access restrictions assigned to the YYMMDDHHMM
station that uses the number. Speed bins 30-49
will not be monitored by toll restriction. YY = year 80-99
To program system speed numbers: | MM = month 01-2
s At the attendant station, DD = day 01-31
e Press SPD button. HH = hour 00-23
e Dial an asterisk (*). MM = minute 00-59
e Dial speed bin location (10-49).
e Press specific CO line if desired.
« Dial telephone number including pauses,
flash commands & puise to tone
switchover.
« Press HOLD button.
To continue programming additional numbers,
repeat from step 2.3. |
JULY 1989 6-34
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
DATA FIELDS AND DEFAULT VALUES
DESCRIPTION PROG CODE DEFAULT ENTRY
Station Class of Service 01 All stations assigned COS 1
Station Configuration
Do Not Disturb 02 Allowed at all stations
System Speed Dial 02 Access allowed at all stations
Alarm/Phone Box Signal 02 No stations assigned
Preferred Line Answer 02 Disabled at all stations
Call Forward 02 Allowed at all stations
Auto Select 02 Enabled at all stations
Headset 03 Disabled at all stations
Page Access 03 Access allowed at all stations
Flexible Station Numbers 04 Sequential |
Flexible Buttons 05 Buttons 1-14 = stations 10-24
Buttons 15-16 = CO lines 7-8
Buttons 17-22 = CO lines 1-6
Page Groups 06 All stations in group 1
Pickup Groups 07 All stations in group 1
Basic Telephones 08 None assigned
DSS Console 08 None assigned
CO Line Groups 11 All stations in group 1
CO Line Configuration
Line Type 12 All lines are CO lines
Line Signaling 12 All lines DTMF
Toll Override 12 Disabled on all lines
Private Line 12 - None assigned
CO Line Ringing o 13 All lines ring at station 10
CO Line Ringing (Night) 14 All lines ring at station 10
Flash Timer 15 2 seconds
CO Ring Detect 16 300 msec.
Dial Pulse 17 10 pps and 60/40
System Configuration
Line Queuing 21 Enabled
Hold Preference 21 System
Alarm Detection 21 Closed loop
Alarm Signaling 21 Continuous tone
Automatic Privacy 21 Enabled
Alarm Enable 21 Disabled
Background Music 21 Disabled
Exclusive Hold Recall Timer 22 060 seconds
System Hold Recall Timer 23 060 seconds
Transfer Recall Timer 24 030 seconds
Message Wait Reminder Tone 25 Disabled
Pause Timer 26 2 seconds
Executive/Secretary Pairs 27 None assigned
Loud Bell Control/A-Lead 28 None assigned
PBX Dial Codes 31 None assigned
Attendant Position 32 Station 10 (port 01)
Preset Forward Ring Timer 33 30 seconds
Preset Call Forward 34 None assigned
Conference Timer 35 15 minutes
SMDR 36 Enabled for all lines
SMDR/Baud Rate 37 All calls/300 baud
Toll Table Allow A 41 None assigned
Toll Table Deny A 42 None assigned
Toll Table Allow B 43 None assigned
Toll Table Deny B 44 None assigned
JULY 1989 6-35
STARPLUS 1224EX KEY TELEPHONE SYSTEM
= — п нь
STATION PROGRAMMING
Program Code STATION NUMBER BTN DEF
Do Not Dis- 02 | 1
“Speed DR | op — чеао
Recove 02 | 3
Lino Answer 02 + о |
Auto Select | op = e
Cali Forward 02 6 e
Headset 03 | 3 = a
Access 03 1
Group 06 1-2
Group 07 т?
"Basic
Telephone 08 1
JULY 1989 6-36
STARPLUS 1224EX KEY TELEPHONE SYSTEM
FLEXIBLE BUTTON PROGRAMMING
eE |
STA STA
10 4 0 17
A
PP P PP FF]
STA | STA
11 18
STA STA
12 1 19
STA STA
13 | 20
STA STA
14 21
STA STA
15 22
STA
16 Multi Function = 1
CO = 2XX (XX = CO line 1-12)
Loop = 3
Pool = 4X (X = group 1-8)
JULY 1989 6-37
de clam aA EAT a at + Ene, Da a -
STARPLUS 1224EX
CO LINE PROGRAMMING
KEY TELEPHONE SYSTEM
Line
Line
Type
Signal Toll
Ovr
Private Day
Line
Ring
Nite
Ring
Flash
Time
Ring
Dect
”SMDR
Pise
Prog
Code
11
12
12
12
12
13
14
15
16
17
36
Prog
Button
1-6/
1-2
2
4
NA
NA
Key
Pad
Key
Pad
Key
Pad
NA
CO 1
CO 2
CO 3
CO 4
СО 5
CO 6
CO 7
CO 8
“cos
CO 10
CO 11
CO 12
JULY 1989
6-38
mala] nod A A —
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
SYSTEM PROGRAMMING
Prog Prog Feature Format Default New -
Button | Code |
; 21 co Line Queuing Yes/No Cee ee ann
2 21 Hold Preference System/Ex-
3 21 Alarm Detection Open/Closed
4 21 Alarm Signaling . Repeated/Single |
5 21 Automatic Privacy Yes/No
6 21 Alarm Enable Yes/No
7 21 Background Music Yes/No
nable
22 Exclusive Hold Recall 000-255 sec.
Key
Pad 23 System Hold Recail 000-255 sec. 05088
24 Transfer Recall Timer 000-255 sec.
25 Message Reminder Tone | 00-99 min. 9%
26 Pause Timer 1-9 sec.
NA 27 Executive/Secretary Pa = STA # | Nom
14 | 28 | LoudBel/A-Lead STA
1-4 31 PBX Codes + or día Non:
NA 32 Attendant Position 10-33
33 Ring Timer-Preset Fwd 10-99 sec.
NA Station - Preset Fwd SA STA #
Key 35 Conference Timer 00-99 min
All calls/LD;
1-2 36 SMDR/Baud Rate/Printer | 300/1 200: 300 had
29 /80 chara cter EAN
JULY 1989 6-39
; re x -. . a
PES. PTE litei tanta + A n'a
STARPLUS 1224EX
- ————] че
+.
тон ‚о =
KEY TELEPHONE SYSTEM
SYSTEM SPEED DIAL
Programmed at attendant station.
Digits *up to 16) _
Bin 10 Bin 30
Bin 11 "Bin 31
Bin 12 Bin 32
Bin 13 Bin 33
Bin 14 Bin 34
Bin 15 Bin 35
Bin 16 Bin 36
Bin 17 Bin 37
Bin 18 Bin 38
Bin 19 Bin 39
Bin 20 Bin 40
Bin 21 Bin 41
- Bin 22 Bin 42
Bin 23 Bas
Bin 24 | Bas
Bin 25 Bin 45
Bin 26 Bin 46
Bin 27 Bin 47
Bin 28 Bin 48
Bin 29 Bin 49
JULY 1989
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
EXCEPTION TABLES
Code 41 - Allow Table A Code 42 - Deny Table A
Г ВМ 1 Г ВМ
| BIN2 | BIN2
BIN 3 BIN 3
BIN 4 BIN 4
BIN 5 BIN 5
BIN 6 "BING
BIN 7 Г ВМ 7
BIN 8 BIN 8
BIN 9 BIN 9
BIN 10 BIN 10
BIN 11 BIN 11
BIN 12 BIN 12
BIN 13 BIN 13
BIN 14 BIN 14
BIN 15 | BIN 15
BIN 16 BIN 16
Code 43 - Allow Table B
Code 44 - Deny Table B
BIN 1 BIN 1
BIN 2 BIN 2
BIN 3 BIN 3
BIN 4 BIN 4
BINS BINS
BIN 6 BIN 6
BIN 7 BIN 7
BIN 8 BIN 8
BIN 9 BIN 9
BIN 10 BIN 10
BIN 11 BIN 11
BIN 12 BIN 12
BIN 13 | BIN 13
BIN 14 BIN 14
BIN 15 BIN 15
BIN 16 — BIN 16
JULY 1989
6-41
STARPLUS 1224EX
CKT
01
CF
Y
CKT
02
CF
Y
KEY TELEPHONE SYSTEM
DATABASE PRI: "OUT
NUM COS DND SPD ALM PFL CO 3RP TYPE SIGL TRO PVL FLSH
0 0 Y Y NON 1 1 CO DIMFN N 07
DSLT PAGE BNA PKUP PAC HST ROT DIAL-PLS PBX CODES SMDR
Y 1 15 12 У М 3 30:40:10 00000000 Y
NUM COS DND SPD ALM PFL DAY © HG:
1 4 Y Y N Y 1011 2.14...
DSLT PAGE BNA PKUP PAC HST 18...
Y 12 N N ON LL. |
NIGH” 3ING:
and so on through the rest of the stations
CKT
NUM
COS
DND
SPD
ALM
PFL
CF
DSLT
PAGE
BNA
PKUP
PAC
HST
circuit number or station port
intercom number
class of service assignment
Do Not Disturb
alarm tone/door box ringing
preferred line answer
station call forward
direct select operation
page zones
pickup zones
page access restriction
headset option
U RR REN tu HU HU HN
STATION RECORD
access to system speed numbers
preset forward station assigned
10...
and sa on through the rest of the CO lines
CO = line number
GRP = group this line assigned to
TYPE = CO or PBX
SIGL = DTMF or Dial Pulse
TRO = toll restrict override
PVL = private line
FLSH = fiash timer
RDT = ring detect timer
DIAL-PLS = break/make ratio & pulses
per second
PBX CODES = programmable codes
SMDR = call accounting printout
DAYRING = stations assigned to ring
during the day
NIGHT RING = stations assigned to ring at
night
CO LINE RECORD
JULY 1989
STARPLUS 1224EX _ KEY TELEPHONE SYSTEM
QUE HOLDALM:DT 1 SIGL:ENBL ALLOW TABLE A
Y EX CL - - REPTN
PRV ATTD SMDRBAUD PRNT BGM 01 .. 09..
Y 10 ALL 1200 80 Y 02.. 10...
03 .. 11.
LBC:1 LBC:2 LBC:3 LBC:4 04 .. 12.
B24 A12 .. .. 05 13..
06 .. 14 ..
EX/SC1 EX/SC2 EX/SC3 EX/SC4 07. 15
‘12/10 14/12 .. 08.. 16 ..
SMDR LINE ENABLE DENY TABLE A
01 02 03 04 05 06 07 08.. … … … |
01 09
QUE = queue callback 02 .. . 10.
HOLD = type of hold preferred 03 .. 11.
ALM = alarm 04 .. 12 ..
DT = detection 05 .. 13..
SIGL = signal 06 .. 14 ..
ENBL = enabled or disabled 07 .. 15..
PRV = privacy 08 .. 16...
ATID = assigned attendant
SMDR = all calls or long distance only
BAUD = baud rate
LBC = loud bell control (B) or A-lead
indication (A)
BGM = background music
SMDR LINE ENABLE = CO lines assigned to
report call information
EX/SC = executive/secretary pair
SYSTEM DATA RECORD EXCEPTION TABLES RECORD
JULY 1989 6-43
4 - x a - Da . . : - . . ' ‚=.
Ah LARA Y E atan dex La a he dE tania A Ad IT Na AA
STARPLUS 1224EX KEY TELEPHONE SYSTEM
————
ERCL SRCL TRCL MSG-TNE PAUSE SYSTEM SPEED
060 060 030 00 2 10... 30 ..
RING-FWD CNFTO 11... 31 ..
30 15 12... 32 ..
13.. 33 ..
14.. 34 ..
15.. 35..
ERCL = exclusive hold recall time 16 .. 36 ..
SRCL = system hold recall time 17 .. 37 ..
TRCL = transfer recall time | 18 .. 38 ..
MSG-TNE = message wait reminder tone 19.. 39..
PAUSE = pause length 20 .. 40 ..
RING-FWD = preset forward timer 21 .. 41 ..
CNFTO = conference time-out for 22 .. 42 ..
unsupervised conference 23 .. 43 ..
24 .. 44 ..
25 .. | 45 ..
26 .. 46 ..
27 .. 47 ..
28 .. 48 ..
29 .. 49 ..
TIMERS RECORD SYSTEM SPEED NUMBERS RECORD
JULY 1989 6-44
STARPLUS 1224EX
STATION 10 FLEX BUTTON ASSIGN
BTN FUNCTION
01 DSS/BLF 10
02 DSS/BLF 11
03 DSS/BLF 12
04 DSS/BLF 13
05 DSS/BLF 14
06 DSS/BLF 15
07 DSS/BLF 16
08 DSS/BLF 17
09 DSS/BLF 18
10 DSS/BLF 19
11 DSS/BLF 20
STATION 11 FLEX BUTTON ASSIGN
BTN FUNCTION
01 COLINE 1
02 CO LINE 5
03 CO LINE 6
04 CO LINE 10
05 POOL 1
06 POOL 2
07 LOOP
08 MUL
09 MUL
10 MUL
11 MUL
and so on through the rest of the stations
BTN FUNCTION
12 CO LINE 01
13 CO LINE 02
14 CO LINE 03
15 CO LINE 04
16 CO LINE 05
17 CO LINE 06
18 CO LINE 07
19 CO LINE 08
20 POOL 1
21 LOOP
22 POOL 2
BTN FUNCTION
12INPG 1
13 MEET ME
14 SPEED 00
15 SPEED 01
16 SPEED 02
17 SPEED 03
18 SPEED 04
19 SPEED 05
20 SPEED 06
21 SPEED 07
22 SPEED 08,
KEY TELEPHONE SYSTEM
NOTE: MUL will be printed only if the station
user has assigned no function to the button.
INT AC PG = Internal All Call Page
INT PG 1(2) = Internal Page Zone 1 or2
MEET ME PAGE = Meet Me Page Answer
EXT PAGE = External Page
AC PAGE = All Call Page
MUTE = Mute Button
SPEED 10 = Speed Bin 10
JULY 1989
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STARPLUS 1224EX KEY TELEPHONE SYSTEM
ve Plata me YE
700 SYSTEM CHECKC ” PROCEDURES
700.1 FUNCTIONAL TEST PROCE-
DURES (ok:
This section describes the procedures that should Station cables for proper connections and
be followed during system start-up. The installer otarity.
will also find these tests to be helpful int he event .. Central office line connections.
of system mal-function and trouble shooting. Sys- a
tem trouble shooting will be confined to replace- - Earth ground connections.
ment of key telephone sets & fuses. .. AC power cable.
700.2 PRELIMINARY CHECKLIST - Music source connections (if provided).
Before starting the functional test procedures, it is Alarm connections ( provided).
recommended that the following checklist be com-
pleted. This is designed to save time and possib-
ly eliminate the need for more detailed trouble
shooting.
JULY 1989 7-1
STARPLUS 1224EX
700.3 KEY STATION TESTING
KEY TELEPHONE SYSTEM
rr.
OPERATIONAL TEST *....:- RESULT PROCEDURE
1. Connect the modular cord | 1.1 ON/OFF LED momentarily 1.1 Normal
to the instrument. РОЙ lights. | ss
> 1.1.2 DND button flashes. 1 2 Check station wiring
2. Press the ON/OFF button 2.1 ON/OFF LED lights. | 2.1 Normal
onthe telephone. 2.2 That station's DSS LED 2.2 Normal ;
TN lights. 2.3.1 Make sure line cord is
plugged in.
3. Background music
3.1 With the telephone inan
idle state, press 8 on
the dial pad- e
3.2" Adjust voice volume
(front) knob on telephone.
3.3 Press "8" again. |
4. Do Not Disturb
4.1 Press FWD/DND button.
Telephone must be on-
hook.
4.2 Press DND button again.
5. Tone ringing volume
Telephone must be in T
5.1 From another telephone,
place an intercom call to
the set being tested. .
6. Transmitting Data Signals| |
6.1 When incorrect or no data
mode. Tan ‘
2.3 o reaction.
arr
3.1. 1 Background music is -
heard.
3.1.2 No reaction.
3.2.1 Volume Is increased or
--decreased as desired.
| 3.2.2 No reaction о
3. 2. 3 Low. background n music
(BGM) volume .--.
3.3 Music is tumed off.
4.11 DND LED Is it it steady.
4.1 2 No reaction E.
des ‚ат
= Jn E e
+ OF Ts
+
4.2.1 of (ED s extiguished.
5.1 1 Two bursts of tone are
.. heard. Adjust volume if -
necessa
5.1.2 HOLD button LED
flashes. - -
5. 1. 3 DSS of calling station
- flashes (if programmed).
5. 1 .4 Two bursts of tone.
. finging are not heard.
6.1.1 Only ON/OFF LED lights
>
2.3.2 Check K connector inside
the telephone.
3.1 Normal
3.1.2 Is handset on-hook?
Check music connections
on the KSU.
3.2.1 Normal
3.2.2 Check volume control
(VL2) in telephone.
3.2. у ust BGM adjustment
onl Sk of KSU.
3. 3 Normal
ne |
.2 Check phone connections
13 Verify station is allowed DND
1
5.1.2 Normal
5.13 Normal
5.1.4 Check phone connections.
6.1.1 Check cabling to telephone
signals are transmitted | when pressed, remaining and Ja wiring.
between KSU and the - | LEDs do not light or they =
telephone. flash. randomly. 6. 1 2 Replace phone.
JULY 1989 7-2
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STARPLUS 1224EX
700.4 INTERCOM STATION TESTING
KEY TELEPHONE SYSTEM
OPERATIONAL TEST _ RESULT PROCEDURE
1. Making an intercom call.
1.1 Press DSS button or dial 1.1 ON/OFF LED lights. 1.1.1 Normal
station number of desired 1.2 DSS LED of called party | 1.1.2 Normal
party. Is lit (if programmed).
led phone is a 1.1.3 Busy tone Is heard. 1.1.3 Normal if called party is in
kerphone and is DND, not installed, or is off-
placed In in H (voice) mode: hook.
1.1.4 Three tones are heard if | 1.1.4 Normal
called station is a speaker:
phone and in H mode.
1.1.5 HOLD button flashes at | 1.1.5 Normal
called station (30 ipm ipm)
1.1.6 Intercom 1.1.6 Consult troubleshooting
connected. guide (Section 8).
1.2 If called station answers
by lifting the handset.
2. Call Pickup
2.1 Press DSS button or dial
station number of desired
party.
2.2 To answer at another
station, lift handset or
press ON/OFF button.
2.3 Dial Pickup Code "6".
3. Intercom Conference
31. During an intercom con-
versation, press CONF
button.
3.2 Press DSS button of third
rty to be added.
3.3 When third party answers,
initiator presses CONF
button again.
1.1.7 Intercom ringing is
heard instead of 3 bursts
of tone.
1.1.8 Handsfree conversation
at called phone is not
possible.
1.2.1 Flashing HOLD LED of
the called party is extin-
guished.
1.2.2 DSS of calling station
changes from flashing to
steady (if programms).
com ringing or CO
at the called
2.1 Intercom
angine
‹ 2.2 dorm dial tone heard.
2.3 Called station retums to
idie state. HOLD LED is
extinguished. Intercom
conversation between
station is ble.
Station LED Is lit.
3.1 Intercom dial tone is
heard, CONF button LED
is lit steady.
3.2 Ringing tone is heard.
3.3 All 3 ies are connectad
tog . CONF LED at
third party station is lit
steady.
calling station & answering
1.1.7 Normal for station not in H
or P mode.
1.1.8 Check phone connections.
1.2.1 Normal
1.2.2 Normal
2.1 Normal
2.2 Normal
2.3 Normal
3.1 Normal
3.1 Normal
3.3 Normal
JULY 1989
7-3
ST ARPLUS 1224EX
700.4 INTERCOM STATION TESTING
OPERATIONAL TEST
RESULT
KEY TELEPHONE SYSTEM
PROCEDURE
5. Camp On (Call Waiting)
5.1 Lift handset or press ON/
OFF button, then press
DSS button or dial desired
station number. Receive
busy on outside (CO) or
intercom call.
5.2 Press MSG/CP.ON button.
6. Executive/Secretary
6.1 Transferring intercom
calls to an Executive/
Secretary phone.
Incoming intercom call is
routed to Secretary when
Executive station is busy.
7. Paging
7.1 Lift handset, dial "74" on
dial pad and make paging
announcement.
5.1 Busy tone is heard
through handset or station
speaker. Station ON/OFF
D is lit steady.
5.2 Ringing tone is heard at
calling station & 2 bursts
of tone are heard over
speaker at called station.
SG/CP.ON LED and DSS
of calling station are
flashing at called station
at 60 ipm.
5.3 Busy tone heard con-
tinuously.
6.1 Incoming intercom call is
automatically transferred
to secretary station.
6.2 Incoming intercom call is
not transferred.
7.1 All call warning tone is
heard over key phone
speaker. HOLD LED
lights steady at stations
receiving the page, not
at page initiator. All
idle phones not in DND
or busy are paged.
7.2 DSS of paging station is
lit steady at all stations
where DSS is programmed
to appear.
7.3 Paging does not occur.
7.4 Hang up. Page is
terminated and all stations
not off-nook return to
idle status.
5.1 Called phone is busy - normal.
5.2 Normal
5.3 Second camp-on request is
being made at same station.
6.1 Normal
6.2 Confirm programming of
Exec/Sec assignment.
7.1 Normal
7.2 Normal
7.3 Check programming for page
zones or change telephone.
7.4 Normal
JULY 1989
7-4
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STARPLUS 1224EX KEY TELEPHONE SYSTEM
700.5 CO LINE FUNCTIONS TEST
OPERATIONAL TEST . RESULT PROCEDURE
1. Outgoing calis
1.1 Lift handset or press ON/ 1.1.1 The CO line LED is lit 1.1.1 Normal
OFF button & press CO steady.
line button. 1.1.2 Station OF/OFF button | 1.1.2 Normal
LED is lit steady. All
stations where DSS 15
programmed to appear
are lit steady. Dial tone is
heard.
| 1.1.3 CO LED is not lit. 1.1.3 Check line access
programmina.
1.1.4 Dial tone is not heard. 1.1.4 Check CO line connections
at RJ-21X on the KSU.
2. Incoming calls
2.1 Incoming CO ringing 1.1 Co ringing is heard. 2.1.1 Normal
1.2 CO ringing is not heard | 2.1.2 Check programming for ring
but that line is flashing. assignment (day/night). Check
CO line connections at RJ-21X
2.2 Press flashing CO line on the KSU.
button. 2.1.3 CO line LED or loop 2.1.3 Normal
button LED is flashing at
30 ipm.
2.2 CO line LED or loop 2.2 Normal
button is lit steady.
. Transferring a CO line cali
31 During a CO line coversa- | 3.1.1 The CO line is placed on| 3.1.1 Normal
tion, press TRANS/QUE Exclusive Hold automati-
and dial station number cally.
to which CO line is to be 3.1.2 CO line LED is flashing | 3.1.2 Normal
transferred or press that at transferring station but
station’s DSS button. remains steady at all
other stations having line
access.
3.1.3 Atreceiving phone, the | 3.1.3 Normal
CO line or loop button
LED is flashing at
Exclusive Hold.
3.1.4 Hang up after dialing 3.1.4 Normal
station number or pressing
DSS button for unscreened
transfer; announce call
to receiving station before
hanging up for screened
transfer.
3.1.5 Music-on-hold is 3.1.5 Normal, if provided.
transmitted to external CO
line.
3.1.6 No Music-on-hold is 3.1.6 Check music connections
transmitted to external CO on KSU.
line caller.
3.1.7 Low Music-on-hold 3.1.7 Adjust MOH adjustment on
volume left side of KSU.
JULY 1989 7-5
STARPLUS 1224EX
700. INTERCOM STATION TESTING
OPERATIONAL TEST
RESULT
KEY TELEPHONE SYSTEM
PROCEDURE
3.2 At phone receiving the
transfer, press flashing CO
line button or loop button.
4. Add-On Conference
4.1 During a CO line conver-
sation, press the CONF
button.
4.2 Press DSS button of 3rd
party to be added to the
conversation.
4.3 When 3rd party answers,
initiator presses CONF
button again.
4.4 Hang up handset at first
station to terminate
conference call.
5. Multi-line Conference
5.1 ace an outgoing CO line
5.2 When party answers & is
notifed of conference
request, initiator presses
the CONF button.
5.3 Initiator presses another
CO line button & makes
another outgoing call to
party C.
5.4 Initiator presses CONF
button again.
6. Flash
6.1 When completing a CO
line conversation, press
the FLASH button.
3.2.1 CO line LED Is now
steady at all phones in
the system.
3.2.2 CO line call is not
transferred to desired
station.
4.1 CO line is placed on
Exclusive hold automati-
cally, receiving MOH If
provided.
4.2 Ringing is heard.
4.3 All 3 parties are connected
together. CONF LED at
both internal stations is
4.4 CONF LED will extinguish.
5.1 Ringing is heard
5.2 Party B is placed automa-
tically on Exciusive Hold,
hearing MOH If provided.
Initiator hears intercom
dial tone.
5.3 CONF LED is lit steady &
ringing is heard.
5.4 All 3 parties are connected
and both CO line LEDs
are lit steady. CONF
button LED is lit steady.
6.1 New CO dial tone is
heard.
3.2.1 Normal
3.2.2 Check if called station is in
DND.
4.1 Normal
4.2 Normal
4.3 Normal
4.4 Normal
5.1 Normal
5.2 Normal
5.3 Normal
5.4 Normal
6.1 Normal
JULY 1989
7-6
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STARPLUS 1224EX KEY TELEPHONE SYSTEM
- —]———r———,
800 MAINTENANCE AND 3OUBLESHOOTING
800.1 GENERAL INFORMATION
This section provides common maintenance,
troubleshooting and repair instructions for the
STARPLUS Key Telephone System. It is advisable
to use the latest issue manual and supporting
documentation whenever possible.
The 1224 architecture is designed such that all
solid state circuitry is enclosed in the KSU. The
only modular or replaceable type printed circuit
boards located inside the KSU are the SIU and
BCU. Therefore unless installing or replacing
these boards, the KSU cover should not be
removed.
Isolating problems in the replaceable units such as
the key telephones or any external devices re-
quires no special knowledge of solid state
electronics or micro-processor programming
techniques. The 1224 system requires no involved
or complicated mechanical procedures for instal-
lation or removal of peripherals.
800.2 PREVENTIVE MAINTENANCE
A regular preventive maintenance program is es-
sential to reduce the possibility of system failures.
General type servicing such as cleaning and in-
specting should be done yearly. if the KSU is lo-
cated in an area of humidity, dust, etc., servicing
should be done more frequently. General servic-
ing should include:
e Hardware and cabling. Check for general
mechanical integrity, loose or broken
wires, plugs or connectors. Tighten or
repair as necessary.
e KSU. Inspectair vents located in front and
on top of the KSU cabinet for unrestricted
air passage.
e MDF/cabling. Inspect the MDF for loose
wires, obstructions, dust and dirt.
800.3 TEST EQUIPMENT AND TOOLS
The following test equipment and tools are neces-
sary in performing maintenance and repair on the
1224 system.
s Voltmeter
a DTMF/dial pulse hand held test
telephone
e standard telephone repairman's hand
tools
800.4 SPARE PARTS
The troubleshooting and repair instructions are
based on the assumption that spare key
te:sphones and KSU are available to the repair-
man, either on-site or at a central
werehouse/storeroom location. In addition,
spare fuses, jacks, wire and terminal block
should be available.
800.5 FIELD SERVICE ENGINEER-
ING
Installation, troubleshooting and repair are
described in detail within this manual. However,
fleid service type questions such as application
requirements and troubleshooting assistance .
arise wich require support. Such services are
available through STARPLUS field service. Call
1-800-356-7279 (in Arizona call 998-2200).
800.6 FAULT CLASSIFICATION
Reported problems come from a variety of
people under differing conditions, therefore all
trouble reports should be thoroughly examined
so that the exact problem is understood. Do not
always suspect the 1224 equipment. Be sureto
chec: external interface equipment such as the
MDF, interconnection points, cabling, central
office or programming. To help isolate a fauit
from the reported description, the following in-
formation should be investigated to further
define the fault source.
A. Were any changes made recently to the cus-
tomer database assignments that could cause
the problem? |
B. Were any changes made recently to cabling
that could cause the problem?
JULY 1989 “8-1
ll aL Ро Ed AAA AA 8
STARPLUS 1224EX
C. Is the trouble condition associated with one cir-
cuit, a particular section or sections of circuits (Le,
CO lines, stations) or common to all circuits?
D. Is the trouble intermittent or continuous?
E. Could the trouble be caused by "cross
symptoms" such that 2 failures mask the
symptoms associated with a particular fault?
800.7 SYSTEM FAILURES
Various problems will affect the entire system.
These are normally related to power failures, -
central processor failures, or memory failures.
Where central processor or memory failures
occur, the KSU must be replaced. When loss of
power occurs, steps can be taken to localize the
problem.
800.8 POWER FAILURES
The loss of commercial power will shut the system
down unless external battery backup is provided.
This loss of power could come from tripped circuit
breakers, AC cords unplugged, or a fuse blown.
When a power failure occurs, working toward the
source, test for voltage. The power monitor LED
will remain lit when power is present. Since the
processor or power failure will cause switchover to
the power failure telephone, the LED should be
used to determine whether it is a power failure or
processor failure. It can be seen through the bot-
tom air vents located on the front cover of the KSU.
800.9 KEY TELEPHONE FAILURES
The following statements should be considered
when isolating & categorizing key telephone
failures:
Is the reported fault:
e Present on one telephone only? Check
wiring, programming, telephone and KSU.
Move telephone to a good working posi-
tion to eliminate possible telephone
failure.
« Common to station numbers in pairs (1-2,
3-4, 5-6, etc.)? Check wiring polarity &
KSU.
« Common to all station numbers? Check
programming & KSU.
KEY TELEPHONE SYSTEM
e Associated with a key telephone that
was recently moved? Check wiring,
programming, telephone & KSU.
e Associated with programming changes
made recentiy? (Ringing, CO line ac-
cess, etc.) Check for proper & accurate
programming.
e Occurring intermittently? Set up a test
to duplicate the problem.
e Accompanying a software failure? Test
the feature operation, programming &
KSU.
800.10 CO/PBX LINE FAILURES
Problems with CO/PBX lines can be isolated
and categorized by the following statements:
Is the reported fault:
e Present on one CO line only? Check
the affected line, wiring, plug connec-
tions & KSU.
e Common to 2 or more CO lines?
Check the lines, wiring & KSU.
—e Associated with a key telephone?
Check programming, telephone &
KSU.
e Associated with signaling (DTMF, dial
pulse)? Check programming, CO line
& KSU. |
e Associated with CO incoming ringing?
Check programming & KSU.
e Occurring intermittently? Set up test to
duplicate problem. Once the problem
can be duplicated, check program-
ming, telephone, CO line or KSU.
800.11 FEATURE OPERATION
FAILURES
All operational features are controlled by
software and specific database assignments.
Most features are provided exclusively by
software. However some require supporting
equipment. For this reason, database assign-
ments should be checked before corrective
maintenance is performed. Also check for
JULY 1989 8-2
A ES QT o" a - . . - - - - + a
VE Dd IA A De DA ENT ANT
STARPLUS 1224EX KEY TELEPHONE SYSTEM
———i——].
proper usage by the customer, as feature failures
are often the fault of the user. Features that use
supporting equipment could have fauity equip-
ment. This should be checked.
The following is a list of features that use addition-
al equipment:
e Alarm - alarm system
> Background Music - music source con-
nections
s Battery Back-up - battery package &
charger
e Loud Bell Control - external power source
& ringing device
e A-Lead - ancillary equipment
se Power Failure Transfer - telephone wiring
e External Paging - amplifier, speaker &
connections
POWER TEST
PROCEDURE RESULT
CO line connected to proper RJ21X connector.
MDF cabling punched down correctly on 66M1-50 block.
External connections properly connected.
Music source wiring securely connected.
1. Inspect installation
© №
Power LED on.
AC power input voltage 106-128 VAC.
3. MDF voltage for station.
VT(-) to DT(+) = 28 VDC + 15%
VR(-) to DR(+) = 28 VDC + 15%
2. Plug in AC cord
No —
3. Feature verification 1. System programming according to desired feature
operation. (section 600)
2. Features function as described. (section 200)
JULY 1989 8-3
Balad Sh hd $ LADA E a =
STARPLUS 1224EX
KEY TELEPHONE SYSTEM
PART NUMBERS FOR STARPLUS 1224EX +
SP1200-00
SP1220-01
SP61630-00
SP61632-00
VC61101
SP61610-00
SP61610-44
SP61610-54
SP61610-60
SP61612-00
SP61612-44
SP61612-54
SP61612-60
SP61614-00
SP61614-44
SP61614-54
SP61614-60
SP61616-44
SP2410-00
SP2410-44
SP2410-54
SP2410-60
SP1250-00
SP1252-00
SP2453-00
SP61664-01
SP61664-00
SP1260-00
SP61640-00
SP61640-44
SP61640-54
SP61640-60
SP61660-00
SP61660-44
SP61660-54
SP61660-60
SP61666-54
SP61666-60
P14108-54
P14108-60
SP61662-00
SP61668-00
SP1290-00
1224EX BASIC KSU .
PROGRAM CARTRIDGE GENERIC 1
RCU KIT
SIU KIT
BATTERY BACKUP UNIT
BASIC KEY TELEPHONE-BLACK
BASIC KEY TELEPHONE-ASH
BASIC KEY TELEPHONE-GRAY
BASIC KEY TELEPHONE-BURGUNDY
ENHANCED KEY TELEPHONE-BLACK
ENHANCED KEY TELEPHONE-ASH
ENHANCED KEY TELEPHONE-GRAY
ENHANCED KEY TELEPHONE-BURGUNDY
EXECUTIVE KEY TELEPHONE-BLACK
EXECUTIVE KEY TELEPHONE-ASH
EXECUTIVE KEY TELEPHONE-GRAY
EXECUTIVE KEY TELEPHONE-BURGUNDY
PHONE BOX-ASH
DSS CONSOLE-BLACK
DSS CONSOLE-ASH
DSS CONSOLE-GRAY
DSS CONSOLE-BURGUNDY
STARPLUS 1224EX INSTALLATION MANUAL
STARPLUS 1224 STATION USER GUIDE
STARPLUS 1224/2448 ATTENDANT USER GUIDE
DIRECTORY SHEET FOR BASIC KEY TELEPHONE
BLANK DESIGNATION TABS FOR STARPLUS TELEPHONES
SP1224EX NUMBERED KEY DESIGNATION TABS
WALL MOUNT KIT-BLACK
WALL MOUNT KIT-ASH
WALL MOUNT KIT-GRAY
WALL MOUNT KIT-BURGUNDY
REPLACEMENT HANDSET-BLACK
REPLACEMENT HANDSET-ASH
REPLACEMENT HANDSET-GRAY
REPLACEMENT HANDSET-BURGUNDY
12 FOOT HANDSET CORD-GRAY
12 FOOT HANDSET CORD-BURGUNDY
25 FOOT HANDSET CORD-GRAY
25 FOOT HANDSET CORD-BURGUNDY
BUTTON CAPS (1 RED, 9 CLEAR)
DIRECTORY WINDOW FOR BASIC KEY TELEPHONE
SP1224EX DEMO KIT
APPENDIX - A JULY 1989
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