Minolta MAGICOLOR 3300 User Manual
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User’s Guide
1800712-001A
Trademarks
The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-
QMS logo, Crown, CrownNet, and magicolor.
Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owner s.
Proprietary Statement
The digitally encoded software included with your printer is Copyrighted © 2003 by
MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of MINOLTA-QMS, Inc.
Copyright Notice
This guide is Copyrighted © 2003 by MINOLTA-QMS, Inc., One Magnum Pass,
Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of
MINOLTA-QMS, Inc.
Notice
MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, MINOLTA-
QMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated .
Registering the Printer
Mail (Americas only)—Fill out and send in the registration card enclosed in your shipment.
Internet—Go to www.minolta-qms.com/register and follow the instructions given there.
Software Utilities CD-ROM—Follow the instructions on the CD-ROM.
Contents
1 Software Installation
Software Utilities CD-ROM ................................................................. 2
Automatic System Software Update 2
Drivers and Utilities 2
Installing Printer Drivers and Utilities, Windows Environments ........... 5
Installing Printer Drivers and Utilities, Macintosh Environments ......... 5
Some Notes to Consider 5
Macintosh OS 9—PPDs and Utilities Installation 6
Macintosh OS X—PPDs and Utilities Installation 9
UNIX, NDPS, NetWare .................................................................... 11
Linux ................................................................................................. 11
2 Using Media
Introduction ....................................................................................... 14
Media Storage and Handling ............................................................ 15
General Notes about Media 18
Media Trays 18
Media Sizes and Print Area .............................................................. 19
Page Margins 20
Contents
Image Alignment 21
Output Tray 21
Media ................................................................................................ 21
Plain Paper 22
Special Note about Custom (and Oversized) Media 25
Thick Stock 25
Envelopes 26
Glossy Media 27
Label Stock 27
Postcards (Japanese size) 28
Transparencies (Uncoated Only) 29
Loading Media .................................................................................. 31
Preparing the Media 31
Loading and Printing Media 31
Using Media Other Than Plain Paper 36
System Memory (RAM) Requirements ............................................. 41
Basic Functionality 41
Maximum Performance 41
Duplexing .......................................................................................... 41
3 Color Printing
Introduction ....................................................................................... 46
Color Registration ............................................................................. 46
PRISMLASER™ Technology ............................................................ 49
Color Management and Control ........................................................ 49
MINOLTA-QMS QCOLOR Technology ............................................. 49
Further Information 52
4 Replacing Consumables
Introduction ...................................................................................... 52
Consumable Life Expectancie s......................................................... 52
Starter Toner Cartridges 54
Replacement Toner Cartridges 54
Transfer Unit 55
Imaging Unit 56
Fuser Unit and Media Feed Roller(s) 56
Replacing a Toner Cartridge ............................................................ 57
Replacing the Transfer Unit .............................................................. 61
Replacing the Imaging Unit .............................................................. 63
Replacing the Fuser Unit ................................................................... 67
ii Contents
5 Maintaining the Printer
Introduction ....................................................................................... 74
Handling the Printer .......................................................................... 74
Cleaning the Printer .......................................................................... 75
6 Troubleshooting
Introduction ....................................................................................... 82
Direct PDF File Printing .................................................................... 82
Adjusting Memory Clients for PDF Printing 82
Printing Preformatted Files Using CrownView 83
Troubleshooting PDF Direct Printing from CrownView 83
Preventing Media Jams .................................................................... 84
Automatic Jam Recovery .................................................................... 85
Understanding the Media Path ......................................................... 85
Understanding Media Jam Status Messages ................................... 86
Clearing Media Jams ....................................................................... 86
Media Jam Duplex 87
Media Jam Feed 88
Media Jam Fuser 92
Media Jam Registration and Mismatch Jams 94
Solving Problems .............................................................................. 96
General Problems 96
Media Jams and Media Transport Problems 98
Other Problems 101
Printing Quality 107
Status, Error, and Service Messages ............................................. 113
Status and Error Messages 113
Service Messages 122
HP-GL Error Codes and PCL Error Codes 123
PostScript Errors 124
Additional Assistance ...................................................................... 124
7 Installing Accessories
Introduction ..................................................................................... 126
Antistatic Protection ....................................................................... 127
BuzzBox (Americas Only) ............................................................... 128
What's in the Kit?
128
Installing BuzzBox 128
Using the BuzzBox 129
Dual In-Line Memory Modules (DIMMs) ........................................ 129
Contents iii
Basic Functionality 131
Maximum Performance 131
Installation 131
Duplex Kit (Americas Only) ............................................................. 134
Emulations, Fonts, and Other Software .......................................... 134
Emulations 134
Fonts, Forms, and Signatures 136
High-capacity Input Feeder (HCIF) ................................................ 138
What’s in the Kit?
138
Installation 139
Internal IDE Hard Disk .................................................................... 143
What's in the Kit?
143
Installation 143
Media Trays ................................................................................... 145
SC-215 Color Convenience Copier ................................................. 145
Time-of-Day Clock ......................................................................... 145
Installation 145
Tray Cover .......................................................................................... 147
Installation 147
A Technical Specifications
Requirements .................................................................................. 150
Space Requirements 150
Location Requirements 150
Power Requirements 152
ENERGY STAR Complianc e153
Engine and Controller Specifications .............................................. 154
Print Speed 154
Engine 155
Controller 156
Electrical 157
Physical 159
Consumable Life Expectancies ...................................................... 159
Starter Toner Cartridges 159
Replacement Toner Cartridges 160
Transfer Unit 161
Imaging Unit 161
Fuser Unit and Media Feed Roller(s) 161
IPP .................................................................................................. 162
Document Option Commands ......................................................... 163
Header/Trailer Page Commands 164
HP-GL Emulation Commands 164
iv Contents
HP PCL 5e Emulation Commands 164
Lineprinter Emulation Commands 165
Document Formatting 165
Job and Subjob Boundary Commands 165
PJL Command ................................................................................ 166
Menus ............................................................................................. 166
Configuration Chart Conventions 166
Security Menu 166
Operator Control Menu 167
Administration Menu 168
Administration/Communications/Resident NIC/CrownNet Menu . 169
TCP/IP Menu .................................................................................. 173
Regulatory Compliance ................................................................... 174
FCC Compliance Statement 174
Canadian Users Notice 175
CE Marking (Declation of Conformity) 175
Laser Safety 175
International Notices 176
Warranty Considerations ................................................................... 176
Index
Contents v
Software
Installation
1
Software Utilities CD-ROM
If you followed all the steps in the Installation Guide that came with your printer, then the printer is properly set up, connected to your computer, plugged in, turned on, and ready to receive the system software, drivers, and utilities on the Software Utilities CD-ROM.
Put the CD-ROM in your computer’s CD-ROM drive and the MINOLTA-QMS
AutoInstaller begins the installation process.
Automatic System Software Update
The AutoInstaller locates the file containing the system software on the
Software Utilities CD-ROM and, if it is a newer version than the one that is currently on the printer, automatically downloads it to the printer.
Attention
Operator intervention is required to prevent the system software update.
If you attempt to download a previous version of system software, an error page prints stating “Low Release Level.” This prevents an older version of system software from being downloaded over a newer version.
The system software update aborts without operator intervention if the system software on the CD-ROM is the same as, or older than, the one currently installed on the printer controller.
If you are installing new system software, you may have to wait up to
10 minutes for the update. Do not interrupt the process.
Drivers and Utilities
The printer driver and additional software on the Software Utilities CD-ROM can be installed on PC, Macintosh, and other computers using any of the following:
Windows Me
Windows 98
Windows 95 (B minimum)
Windows XP
Macintosh OS 9 (version 9.2.1 or higher) or X (version 10.1.4 or higher)
UNIX/Linux
Windows 2000
Windows NT4
NetWare (Versions 5 and 6)
NDPS
2 Software Utilities CD-ROM
Drivers and PPDs
Manual installation instructions are provided in the readme files on the
Software Utilities CD-ROM in case you need them.
Drivers
PostScript 2/3
Drivers
Windows
XP/2000
Use/Benefit
These drivers give you access to all of the printer’s features, including finishing and advanced layout
Installation
Instructions
“Installing Printer
Drivers and Utilities,
Windows
Environments” on page
7
Windows
Me/98
Windows NT4
PCL 6 Driver
Windows
XP/2000
This driver gives you access to all of the printer’s features, including finishing and advanced layout. It also includes support for Arabic, Greek, and
Hebrew fonts and font sets.
“Installing Printer
Drivers and Utilities,
Windows
Environments” on page
7
Macintosh PPDs PostScript Printer Description (PPD) files allow you to configure options such as memory and informs the computer what options and features are available.
Readme on the
Software Utilities
CD-ROM
Windows PPDs These PPD files allow you to install the printer for a variety of platforms, drivers, and applications.
Readme on the
Software Utilities
CD-ROM
Linux PPDs These PPDs can be used with third-party Linux print filters that use
PPDs.
Readme on the
Software Utilities
CD-ROM
Utilities
Utilities
Crown Print
Monitor + for
Windows
Use/Benefit Installation
Instructions
This Windows utility provides an efficient method for transporting print jobs directly to a MINOLTA-QMS printer via the TCP/IP protocol.
Readme on the
Software Utilities
CD-ROM
MINOLTA-QMS
Download
Manager
This utility provides the ability to download fonts and overlays to the printer’s hard disk. It also allows you to download fonts to printer memory.
Readme on the
Software Utilities
CD-ROM
Software Utilities CD-ROM 3
4
Utilities
PANTONE
Tables
ICC/ICM
Profiles
Macintosh
Installer
PageScope
Net Care
UNIX Host
Software
Use/Benefit Installation
Instructions
These tables allow you to match printed colors to screen colors. Provided for use with PostScript High resolution printing
(1200x1200 dpi).
Readme on the
Software Utilities
CD-ROM
These color profiles provide support for host-based color management systems including Microsoft ICM 2 for Windows,
Apple ColorSync, CorelDRAW, Kodak
KCMS, Adobe Photoshop 5 and others.
Readme on the
Software Utilities
CD-ROM
This installer automatically places all needed print-related components, such as a PostScript Printer Description
(PPD) file, color profiles, screen fonts, and registration information, in the correct locations on your system and allows you to use your printer with
Macintosh OS 9 (version 9.2.1 or higher) or X (version 10.1.4 or higher).
Readme on the
Software Utilities
CD-ROM
This utility, designed with administrators in mind, is a powerful tool, allowing centralized management of network printers. It is available for Windows and
UNIX platforms. Refer to the
PageScope Net Care Manual in PDF format on the Documentation CD-ROM.
Readme on the
Software Utilities
CD-ROM
UNIX Host Software, compatible with a variety of UNIX platforms, allows for the customization of UNIX-based queues and filters for the specific features of the
Crown printer.
Readme on the
Software Utilities
CD-ROM
MINOLTA-QMS
NDPS Gateway
The NetWare interface allows NetWare users to manage printers from a central location.
Readme on the
Software Utilities
CD-ROM
PageScope
Network Setup
Utility
This utility provides basic configuration functions for network printers using
TCP/IP and IPX protocols.
Readme on the
Software Utilities
CD-ROM
Software Utilities CD-ROM
Installing Printer Drivers and Utilities,
Windows Environments
Arabic and Hebrew versions of the drivers and utilities must be installed manually. For manual installation instructions refer to the readme file on the Software Utilities CD-ROM.
1
Insert the Software Utilities CD-ROM in your CD-ROM drive.
If the CD-ROM does not start automatically, double-click setup.exe in the root directory.
2
In the first window, click Next.
3
In the next window, click Printer Setup.
4
Choose the method by which the PC and printer are connected.
5
Follow the instructions on the screen.
6
On the Printer Options screen, use the check boxes to print a test page, make the new printer your default, set printer properties and printing preferences, or update printer firmware (also called printer system software).
Be sure the check the Update Printer Firmware box. It’s very important to update the printer firmware the first time you install the printer.
7
On the last screen, choose Finish.
This returns you to the Main Menu screen, where you can register your printer, review driver or utility documentation, or purchase supplies online.
When you are finished, exit from the Installer.
8
When the system software installation is complete, remove the CD-ROM from your CD-ROM drive and store it in a safe place.
Installing Printer Drivers and Utilities,
Macintosh Environments
Some Notes to Consider
In the following sections, we assume that you are installing the software for the first time.
The current version of Macintosh OS X has limited support for PPD
(PostScript Printer Description) files. Although MINOLTA-QMS printers can be used with Macintosh OS X, not all advanced printing features are available. Advanced printing features are still available under Macintosh
OS 9.
Installing Printer Drivers and Utilities, Windows 5
6
You can connect to your printer by
A USB cable
A crossover Ethernet cable
Ethernet patch cables and an Ethernet hub
Macintosh—PPDs
MINOLTA-QMS developed a PostScript Printer Description (PPD) file for the magicolor 3300. This PPD works with the Macintosh Operating System’s
PostScript printer driver (LaserWriter) to provide support for the features on the magicolor 3300, such as print resolution and media sizes.
Macintosh OS 9—PPDs and Utilities Installation
OS 9 Step 1. Software Installation a Insert the Software Utilities
CD-ROM in your Macintosh’s CD-ROM drive.
If this screen does not appear, double-click the
MINOLTA-QMS CD-ROM icon on your Macintosh desktop.
b Double-click the Install icon.
c Follow the instructions on the screen to install the magicolor 3300 PPD and utilities.
d After the PPD and utilities installation is complete, choose Quit.
e When the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
OS 9 Step 2. Creating a Desktop Printer
USB Connection a Plug one end of the USB cable into the Macintosh and the other into the printer’s USB port.
Installing Printer Drivers and Utilities, Macintosh
b Locate the Desktop Printer Utility.
If you cannot locate it on your Macintosh hard disk, it can be found on your Macintosh’s system CD-ROM.
c Double-click the Desktop Printer Utility icon to open the application.
The first window prompts you to select the type of desktop printer you would like to create.
d Select Printer (USB), and select OK .
e Choose the Change button in the PostScript Printer Description section. In the resulting window, select the magicolor 3300 PPD, and choose Select.
f Choose the Change button in the USB Printer Selection section. In the resulting window, select the magicolor 3300, and click OK .
EtherTalk Connection a You can connect via Ethernet in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of each patch cable into the hub, then plug the other end of one into the Macintosh and the other end of the second into the printer’s
Ethernet port.
b Open the Chooser and select LaserWriter.
c When your printer boots up, it finds a default zone. If your network has more than one zone and you want to use a different zone, use the
Interface/Ethernet/Ethertalk/Name and Zone menus on the printer control panel to specify the new zone.
The Name and Zone menus allow you to identify 1 zone with a name up to 32 characters long. (Up to 16 characters can be entered in each of the two menus). You cannot use these two menus to identify two zones. Trailing spaces are not considered part of the zone name. All standard printable ASCII characters are valid except the @ and ' symbols. The names are case sensitive.
d Choose Create and then Set-Up.
LPR Connection a You can connect via Ethernet in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer’s Ethernet port.
Installing Printer Drivers and Utilities, Macintosh 7
8
Use Ethernet patch cables and an Ethernet hub. Plug one end of each patch cable into the hub, then plug the other end of one into the Macintosh and the other end of the second into the printer’s
Ethernet port.
b Locate the Desktop Printer Utility.
If you cannot locate it on your Macintosh hard disk, it can be found on your Macintosh’s system CD-ROM.
c Select Printer (LPR), and select OK .
d Type in the IP Address and use the same address for the Queue name. Click OK.
e Choose Create.
f Name the printer with the IP Address or a descriptive name.
OS 9 Step 3. System Software a Insert the Software Utilities
CD-ROM in your Macintosh’s
CD-ROM drive. b If this screen does not appear, double-click the
MINOLTA-QMS CD-ROM icon on your Macintosh desktop.
c Double-click the Resources icon.
d Double-click the
System_Code folder, and then locate the system software file (system.ps where system is the filename).
e Drag the system.ps icon and drop it on the magicolor 3300 printer icon on your desktop to perform the system software upgrade.
Note: If your printer’s system software version is later than the version on the CD-ROM that you are downloading, an error page will print on the printer. In this case, go to step f. You do not need to upgrade the printer’s system software.
f When the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
Installing Printer Drivers and Utilities, Macintosh
Macintosh OS X—PPDs and Utilities Installation
OS X Step 1. Software Installation—Automatic a Insert the Software Utilities
CD-ROM in your Macintosh’s
CD-ROM drive.
If this screen does not appear, double-click the MINOLTA-QMS
CD-ROM icon on your
Macintosh desktop.
b Double-click the Install icon.
The installer uses the path Hard Disk Name/Library/Printers/PPDs/Contents/
Resources/ for PPDs and the path: Hard Disk
Name/Library/Fonts/ for fonts.
c Follow the instructions on the screen to install the magicolor 3300
PPD and utilities.
d After the PPD and utilities installation is complete, choose Quit.
OS X Step 2. Creating a Printer Queue a Connect the printer to the computer using a USB or Ethernet connection.
For USB, plug one end of the USB cable into the PC and the other into the matching printer port.
For Ethernet, you can connect in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of each patch cable into the hub, then plug the other end of one into the Macintosh and the other end of the second into the printer’s
Ethernet port.
b Locate and double-click the Print Center utility to open it.
c In the Printer List window, choose Add Printer.
Installing Printer Drivers and Utilities, Macintosh 9
10
d In the resulting window, select from USB, AppleTalk, or LPR to match your printer connection.
USB—The magicolor 3300 appears in the window.
AppleTalk (for Ethernet connection)—Select the zone and scroll through printer choices. The magicolor 3300 appears in the choice list.
LPR—Enter the IP Address. If the “Use Default Queue on Server” box is checked, click it to unselect it. Type in the IP Address again for the
Queue name. e Choose the Printer Model popup menu to select the magicolor 3300
PPD, and choose Other.
f Browse to Library/Printers/PPDs/Contents/Resources/en.lproj.
The first two letters of the folder name are an abbreviation for the language. If you prefer another language instead of
English, you can pick a different .lproj folder.
g Select the magicolor 3300 PPD. Click Choose and then click Add.
The Printer List opens again.
h Double-click on the printer you just created to open the Print Queue window.
OS X Step 3. System Software a If it’s not already there, insert the Software Utilities CD-ROM in your
Macintosh’s CD-ROM drive.
b Double-click the CD-ROM icon to display its contents.
Note: Unlike Macintosh OS 9, it is not necessary to install the magicolor 3300 PPD and utilities before upgrading the printer system software in
Macintosh OS X.
c Double-click the Resources icon.
d Double-click the System_Code folder, and then locate the system software file (system.ps where system is the filename).
e Drag the system.ps icon and drop it into the Print Queue window you opened in Step 2, Letter H. This performs the system software upgrade.
f When the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
Installing Printer Drivers and Utilities, Macintosh
UNIX, NDPS, NetWare
For UNIX and NDPS installation, refer to the readme files on the Software
Utilities CD-ROM. For NetWare installation, check the Answer Base at www.minolta-qms.com.
Linux
For Linux PPD and PDQ installation, refer to the readme files on the Software
Utilities CD-ROM. This readme includes basic information about PDQ,
XPDQ, CUPS, and XPP connections and instructions for installing them.
UNIX, NDPS, NetWare 11
Using Media
2
Introduction
This chapter provides information on handling, selecting, and storing media.
Getting Started
“What is the difference between a nonprintable and nonguaranteed area?”
Print Quality
“Which print quality is the best?”
Media Types page 22 page 24
“What is the difference between ‘glossy plain’ paper and ‘coated page 26 stock’?”
Other Information
“Where can I order MINOLTA-QMS-approved media or get more information?” page 45
Attention
Using unsupported media such as ink jet paper or coated color transparencies will result in damaging the printer and voiding your warranty.
14 Introduction
Media Storage and Handling
How do I take care of media?
Keep media on a flat, level surface in its original wrapper until it is time to load it.
If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place.
When storing media, avoid
Moisture, excess humidity
Keep media between 30% to 65% relative humidity. Toner does not adhere well to paper where it has become wet.
On the other hand, media that has been stored for a long time without staying in its packaging may dry up too much and also cause jamming.
Direct sunlight
Excess heat (up to 86° F/30° C)
Dust
Leaning media against other objects or placed in an upright position
Before purchasing a large quantity or special media, do a trial printing with the same media and check print quality.
What should I watch out for when handling media?
Attention
Do not use the media types listed below. These could cause poor print quality, media jams, or damage to the printer.
Do not use media that is
Coated with a processed surface (such as carbon paper, digitally gloss-coated media, heat-sensitive paper, heat-pressure paper, heat-press transfer paper); colored paper that has been treated
Special media designed specifically for inkjet printers
Media that has already been printed on
– An inkjet printer
– A monochrome or color laser printer or copier
– A heat-transfer printer
– Another printer or fax machine
Wet or damp
Media Storage and Handling 15
Layered
Adhesive
Folded, creased, embossed, warped, or wrinkled
Perforated, three-hole prepunched, or torn
Too slick, too coarse, too textured
Different in texture (roughness) on the front and back
Too thin or too thick
Stuck together with static electricity
Composed of foil or gilt; too luminous
Cold water transfer paper
Heat sensitive or cannot withstand the fusing temperature (between
316° F/158° C and 356° F/180° C, depending on the media)
Irregularly shaped (not rectangular or not cut at right angles); not uniform in size
Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons
Acidic
Any other media that is not approved
Use media that is
Suitable for plain-paper laser printers, such as standard or recycled office paper
What should I watch out for when loading envelopes?
Do not use envelopes that have
Sticky flaps
Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for sealing
Transparent windows
Too rough of a surface
Material that will melt, vaporize, offset discolor, or emit dangerous fumes
Been presealed
Use envelopes that are
Common office envelopes with diagonal joints, sharp folds and edges, and ordinary gummed flaps
Approved for laser printing
Dry
Printed on the front address side only
16 Media Storage and Handling
What should I watch out for when loading labels?
Do not use label sheets that
Have labels that easily peel off
Have the backing sheets that have peeled away or have exposed adhesive
Labels may stick to the fuser, causing them to peel off and media jams to occur.
Are precut
Do not use
OK to use
Shiny backed paper Paper cut into labels Full page labels
(uncut)
Use label sheets that are
Recommended for laser printers
What should I watch out for when loading postcards?
Do not use postcards that are
Coated
Warped
Designed for inkjet printers
Multicolored
Preprinted or multicolored (may result in printer jamming)
Use postcards that are
Japanese Post Office standard postcards (3.9x5.8" [100x148 mm]) recommended for laser printers
What should I watch out for when loading transparencies?
Attention
Use only the MINOLTA-QMS-approved transparencies. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. To order approved transparencies, go to www.q-shop.com.
Media Storage and Handling 17
18
Do not use transparencies that
Are coated, such as transparencies designed for most color printers
Have static electricity that will cause them to stick together
Use transparencies that are
Monochrome, uncoated transparencies (also known as OHP film)
Refer to page 31 for information about the recommended
Q-Media.
General Notes about Media
If you’re printing simplex pages, load the media printing-side down in the multipurpose tray, but printing-side up in the other trays. The top of the sheets of media should be toward the back of the printer.
Often, an arrow on the media package label indicates the printing side of the media. If you can’t determine which side of the media to print on, remove the media from the tray, rotate the stack 180°, turn the stack over, and then place it back in the tray.
Attention
Do not allow media to go above the fill limit mark inside the tray or the media may not be fed correctly.
Media Trays
Tray
Location
Media Tray
Printer Upper (standard) tray
Multipurpose
High-Capacity
Input Feeder
(1x500)
Optional Tray (1x500)
Sheet Capacity for Letter/A4sized Media
500
100
500
High-Capacity
Input Feeder
(2x500)
Optional Tray 1 (2x500)
Optional Tray 2 (2x500)
Notes
1,000
(500 sheets each)
You may rename these trays for your convenience. See the
CrownBooks in PDF on the Software Utilities CD-ROM for more information.
Media Storage and Handling
Media Sizes and Print Area
What sizes of media can I use?
Your printer supports full-color printing on all approved media sizes.
Media
A4
Media Size
Inches Millimeters
Media Type in
Printer Driver*
8.27x11.70
210.0x297.0
****
Input
Source**
U/M/H
Autoduplex***
Yes
A4 Transp.
A5
B5 (ISO)
B5 (JIS)
Custom
Paper Sizes
Env #10
Env C5
8.27x11.70
5.93x8.28
6.93x9.84
7.16x10.11
182.0x257.0
****
3.5 to 8.5 x
5.5 to 35.4
4.13x9.50
6.37x9.01
Env C6 4.49x6.38
Env Chou #3 4.72x9.25
210.0x297.0
148.0x210.0
176.0x250.0
88.9 to 215.9 x 139.7 to 900
105.0x241.0
162.0x229.0
114.0x162.0
120.0x235.0
Transparency
****
Envelope
Plain Paper
Envelope
Envelope
Envelope
Envelope
Env Chou #4 3.54x8.07
Env DL 4.33x8.66
90.0x205.0
Envelope
110.0x220.0
Envelope
Env Monarch 3.88x7.50
Executive
Folio
Japanese
Postcard
7.25x10.51
8.50x13.00
3.94x5.83
98.0x191.0
184.0x267.0
216.0x330.0
100.0x148.0
Envelope
****
****
Postcard
U/M/H
U/M/H
M
U/M/H
M
M
M
M
M
M
M
M
U/M/H
U/M/H
M
No
Yes
No
Yes
No
No
No
No
No
No
No
No
Yes
Yes
No
Kai 16
Kai 32
Legal
Letter
7.28x10.24
185.0x260.0
****
5.12x7.28
130.0x185.0
****
8.5x14.0
8.5x11.0
216.0x356.0
216.0x279.0
****
****
M
M
U/M/H
U/M/H
Yes
Yes
Yes
Yes
Letter Transp. 8.5x11.0
Statement 5.5x8.5
216.0x279.0
140.0x216.0
Transparency
****
U/M/H
M
No
Yes
* The multipurpose tray media type set in the printer driver overrides the media type set in the printer’s configuration menu.
** U=Upper (standard) media tray (500 sheets)
M=Multipurpose media tray (100 sheets)
H=High-capacity input feeder media trays (1x500 and 2x500 sheets)
*** Autoduplex is available only on a magicolor 3300 DN or on a magicolor 3300 with an optional duplex kit installed.
****Choices are Plain Paper, Glossy Plain, Thick 2, or Thick 3. See “What media types are supported?” on page 25. Thick 3 can be printed only from the multipurpose tray.
Media Sizes and Print Area 19
What is the imageable (printable) area
Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion.
This area is subject to both hardware limits (the physical media size and the margins required by the printer) and software constraints (the amount of memory available for the full-page frame buffer). The imageable (printable) area for all media sizes is the page size minus 0.157"/4 mm from all edges of the media.
All media is fed in portrait (short edge first) orientation, and all media is output to the 250-sheet output tray on top of the printer.
What is the difference between a nonprintable and a nonguaranteed area?
There is a 0.157"/4 mm nonprintable border for all edges on all media sizes and types. Only envelopes have a nonguaranteed area.
Print orientation is determined by your application.
A
B
C
A Nonprintable area 0.157"/4 mm
B Nonguaranteed area*
C Guaranteed area*
* Varies with envelope type
20
Page Margins
Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose. If you choose a standard format, you may lose part of your image (due to imageable area constraints). If you can custom-size your page, use those sizes given for the imageable area for optimum results.
Media Sizes and Print Area
Image Alignment
If for any reason, you need to change the image alignment, you can do so in several different ways:
Adjust the margins or page size through your application (recommended method).
Use the printer’s control panel (Administration/Engine/Image Alignment menu).
Use the PostScript translate and scale operators to reduce image size and change its placement on the page (requires PostScript programming knowledge).
Output Tray
The single face-down output tray has a capacity of 250 sheets of 2 0lb
(75 g/m 2 ) bond paper. It is possible to load up to 1,100 sheets of media in the printer (with an optional 1x500 HCIF installed) or 1,600 sheets of media (with an optional 2x500 HCIF installed), but don’t forget the output tray has a limit.
Media
Try printing your data on a plain sheet of paper first to check placement.
All media is fed on the short edge.
Test any stock thicker than 28 lb bond (105 g/m²) to ensure that its performance is acceptable. You should test the number of sheets of thick stock a media tray can hold to ensure that its performance is acceptable.
Select Single User Mode or Network Mode (job modes) to specify how media type requests are handled. For more information, refer to the CrownBooks in PDF format on the Software Utilities CD-ROM.
– In Single User Mode, you can select the media type and size from the drivers. The driver will overwrite any settings on the printer.
– In Network Mode, if special media is not selected in both the driver and from the printer’s control panel, the printer uses plain paper settings.
Select print quality to control the speed of printing, the fuser temperature, and the amount of toner gloss.
Select the media type.
Media 21
Why have different print qualities?
The specific print quality that is best depends upon your particular needs.
For example, you can control the the amount of toner gloss.
Which print quality is best?
Quality
Resolution:
Dots per Inch
(dpi)
Standard 600x600
Speed
Full
Comment
If getting your jobs printed in a timely manner is most important.
Quality
Fine getting jobs more gloss and better quality is most important. getting printed more gloss and best quality is most important.
How do I choose print quality?
In the Windows printer driver (Features tab, Resolution [DPI] option), select
Quality.
You have the choice to customize the printing. For example, printing a glossy
(shinier) image on plain paper is less expensive, and you don’t have to load two media types in your trays.
Test any stock to ensure that its performance is acceptable.
22 Media
What media types are supported?
Media Type Selection
Plain Paper
Glossy Plain (the image is glossy, not the media)
Duplexing
Supported***
Weight
Yes 16–28 lb bond
(60–105 g/m²)
**
No
Thick 2
Thick 3*
Evelope*†
Label Stock*
Postcard*†
Transparency
N/A Not applicable
105–162 g/m²
163–216 g/m²
N/A
N/A
N/A
N/A
* Printed from the multipurpose tray only.
† Cannot be manually selected; automatically selected when an envelope or postcard media size is selected; identified in the driver as Printer
Default.
** Duplexing is supported only up to 28 lb (105 g/m²) bond.
** Duplexing is available only on a magicolor 3300 DN or on a magicolor
3300 EN with an optional duplex kit installed.
Media 23
What is the difference between “glossy plain” paper and
“coated stock”?
The “Glossy Plain” media type refers to the amount of gloss the toner has when it is on the page. The image is glossy, not the media.
Coated stock is media that has a coating (shiny or otherwise) which may not withstand the fusing temperature (between 316° F/158° C and 356° F/
180° C, depending on the media). Coated stock cannot be printed on the magicolor 3300.
Since it may be difficult to tell whether media has a coating, check with www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Attention
Using unsupported media will result in damaging the printer and voiding your warranty.
How do I select the media type?
In the Windows printer driver (Paper tab, Media Type option), select Plain
Paper.
Plain Paper
Media Type Plain paper
Glossy plain
Input Tray Upper
Multipurpose
High-capacity input feeder (optional trays)
Capacity Upper: 500 sheets* of 20 lb bond (75g/m²) paper; capacity for other weights varies accordingly.
Multipurpose: 100 sheets of 20 lb bond
(75 g/m²) paper; capacity for other weights varies accordingly.
High-capacity input feeder (each tray): 500 sheets* of 20 lb bond (75 g/m²) paper; capacity for other weights varies accordingly.
Orientation Upper or optional tray
Face up
Multipurpose tray
Face down
24 Media
Approved
Media
Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Weight 16–28 lb bond (60–105 g/m²)
Duplexing Supported up to 28 lb bond (105 g/m²).
Warning
Notes
Using unsupported media such as ink jet paper will result in damaging the printer and voiding your warranty.
*For A5-size media, load up to 350 sheets only.
Printing a glossy (shinier) image on plain paper (Glossy
Plain media type) is less expensive.
Special Note about Custom (and Oversized) Media
When printing on media that is longer than 14"/355.6 mm, use the multipurpose tray extender and support the media with your hands underneath while it feeds through the multipurpose tray.
Input Tray Multipurpose tray only
Capacity Up to 50 sheets, depending on the thickness of the media
Orientation Face down
Weight
Print Mode to Select
Varies
Plain Paper
Duplexing Not supported
Notes Width: 3.5"/88.9 mm up to 8.5"/215.9 mm
Length: 5.5"/139.7 mm up to 35.4"/900 mm
On media that is longer than 14"/355.6 mm, the printer pauses for a calibration after every page.
Thick Stock
Media Type Thick 2
Input
Thick 3
Tray Thick 2—all input sources
Thick 3—multipurpose tray only
Capacity Up to 50 sheets, depending on the thickness of the media
Media 25
26
Orientation Upper or optional tray
Face up
Approved
Media
Multipurpose tray
Face down
Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Weight Thick 2
Thick 3
100–159 g/m²
160–216 g/m²
Duplexing Thick 2 up to 105 g/m² is supported.
Notes
Thick 2 over 105 g/m² and Thick 3 are not supported.
Test all thick stock to ensure acceptable performance.
43 lb (163 g/m²) bond is also referred to as 90 lb index stock.
Test any stock such as rigid cardboard (maximum
216 g/m 2 ) to ensure that the image does not shift.
Do not mix thick stock with any other media in the media trays, as this will cause printer jamming.
Do not duplex envelopes and postcards.
Envelopes
Media Type Envelope
(Cannot be manually selected; automatically selected when an envelope media size is selected; identified in the driver as
Printer Default.)
Input Tray Multipurpose tray only
Capacity Up to 100, depending on the thickness of the envelopes
Orientation Face down
Approved
Media
Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Duplexing Not supported
Media
Glossy Media
Glossy Stock
Media Type Glossy Plain Paper—see “Plain Paper” on page 26.
Thick 2 or Thick 3—see “Thick Stock” on page 27.
Approved
Media
Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Duplexing Not supported over 28 lb (105 g/m²)
Notes See “What is the difference between “glossy plain” paper and
“coated stock”?” on page 26.
Glossy Toner
For all media types, in the print quality option on the Features Tab in the printer driver, Quality has more toner gloss than Standard, and Fine has more toner gloss than Quality.
Label Stock
Media Type Label stock
Input Tray Multipurpose tray only
Capacity Up to 50 sheets, depending on the thickness of the labels
Orientation Face down
Approved
Media
Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Duplexing Not supported
Media 27
28
Notes Format label data within your application. Try printing your data on a plain sheet of paper first to check placement.
Avoid using labels with exposed adhesive; it may stick to the fuser, causing labels to peel off and media jams to occur.
Adhesive label stock is supported only in letter or A4 sheets.
A label consists of a face sheet (the printing surface), adhesive, and a carrier sheet
— The face sheet must follow the plain paper specification.
— The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface.
You can print continuously with label paper. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous print and print one sheet at a time.
Check your application documentation for other information on printing labels.
Postcards (Japanese size)
Media Type Postcard
(Cannot be manually selected; automatically selected when a postcard media size is selected; identified in the driver as
Printer Default.)
Input Tray Multipurpose tray only
Capacity Up to 100 sheets, depending on the thickness of the postcards
Orientation Face down
Approved
Media
Use only media approved for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Duplexing Not supported
Media
Notes Use only Japanese Post Office standard postcards
(3.9"x5.8" [100x148 mm]) recommended for laser printers.
If the postcard is warped, press on the warped area to flatten it before putting it in the multipurpose tray.
Using preprinted multicolored postcards may result in printer jamming.
Transparencies (Uncoated Only)
Media Type Transparency
Input Tray All input sources
Capacity Up to 100 sheets, depending on the thickness of the transparencies
Face up Orientation Upper or optional tray
Multipurpose tray
Face down
Approved
Media
Use uncoated transparencies (also known as OHP film). We recommend
Q-Media Transparency Media for the magicolor 3300 series
(letter and A4 sizes only)
Only media recommended for laser products. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media. (Often, you can’t tell by looking at an unprinted transparency or by looking at the outside of
the package which transparencies are acceptable.) To order approved transparencies, go to www.q-shop.com.
Media Size Only letter and A4 sized transparencies are supported.
Duplexing Not supported
Warning Using unsupported transparency media such as coated color transparencies will result in damaging the printer and voiding your warranty.
Media 29
Notes Use uncoated transparencies. You may print colored text and/or images on monochrome transparencies.
Remove transparency media as soon as possible from the output tray to avoid builtup static.
Do not handle transparencies too much. Do not fan large quantities of transparencies before loading. If you touch the face of transparencies with your bare hands, print quality may be affected.
You can print continuously with transparencies. However, this could affect the media feed, depending on the media quality, static buildup, and printing environment. If you have problems loading a large number of transparencies at a time, try loading only 1–10 sheets. For the 500-sheet media trays, try loading about 100 pages of plain paper first in the tray to give more height to the transparency stack to reach the feed rollers.
30 Media
Loading Media
Check www.minolta-qms.com/support (click on
Answer Base) for currently approved media.
How do I prepare and load the media?
Preparing the Media
Don’t unwrap the paper above the printer, as this might cause paper particles to fall into the printer. Don’t fan large quantities of transparency media.
1
Take off the top and bottom sheets of a ream of paper.
2
Holding a stack of approximately 500 sheets at a time, fan the stack to prevent static buildup in the paper before inserting it in a tray.
Loading and Printing Media
Refilling an Upper or Optional Media Tray
The illustrations show a standard upper media tray; however, instructions are the same for a high-capacity input feeder media tray.
Attention
Except for transparencies, do not mix media of different sizes, types, or weights in the same tray, as this will cause printer jamming.
Loading Media 31
32
1
Slide open the media tray until it stops.
2
Using two hands, lift it slightly to remove it from the printer and place it on a flat surface.
3
Remove any media remaining in the tray.
4
If necessary, adjust the two side media guides and the end media guide to the proper positions.
Attention
The end media guide must be in direct alignment with the media size mark in the bottom of the media tray. If the guide is not in the proper hole, automatic paper size detection will not work.
Loading Media
5
To set the tray for A5 paper, use the provided A5 spacer.
a Lift the A5 spacer from its storage place in the media tray.
b Gently lift the end media guide to position the guide in the proper media size hole.
A5 c Insert the spacer into its slot and load the A5 media.
Make sure that both the end media guide and A5 spacer have clicked into place.
A5 d To return to other approved media sizes, remove the A5 spacer from the slot. and then replace it in the tray.
1 2
A5 A5
6
Load the media (plain or glossy) face-up with its top toward the back of the printer.
Often, an arrow on the media package label indicates the printing-side of the media. If you can’t remember which side of the media to print on, remove the media from the tray, rotate the stack 180°, turn the stack over, and then place it back in the tray.
A fill limit mark is provided on the inside of the tray. The upper and optional media trays hold 500 sheets of 20 lb bond (75 g/m²) paper.
Loading Media 33
34
7
If you have removed media from the tray, stack it with the new media, even the edges, then reload it.
Attention
Readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. The paper should fit easily between the guides. Make sure the paper corners are not bent. Do not overfill the tray.
8
Slide the media tray back into the printer.
Check the gauge to make sure the tray is registering the loaded media.
Use this gauge to determine when the tray needs to be refilled.
Loading Media
Refilling a Multipurpose Media Tray
1
Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 100 sheets at a time, fan the stack to prevent static buildup in the paper before inserting it in a tray. Don’t fan large quantities of transparency media.
2
Open the multipurpose tray.
Do not place heavy objects on the multipurpose tray.
3
Adjust the media guides to the width of the media.
The tray extender supports long media.
Attention
Make sure the media fits easily between the guides. Improperly adjusted guides may cause poor print quality, media jams, or printer damage.
Make sure the guides are snug enough to keep the media straight, but not so tight that it buckles.
Loading Media 35
4
Place the media into the multipurpose tray with the printing-side up.
Using Media Other Than Plain Paper
Attention
For information about media recommended for your printer, go to www.minolta-qms.com/support, then click on the Answer Base.
Attention
Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.
How do I load and print envelopes?
Envelope printing is supported only from the multipurpose tray.
1
In the printer driver (Paper tab, Media Type option), select Envelope.
2
Select the size of envelope, either a Press the MP Size key and scroll to the required envelope size and select it, or b On the control panel, press the Menu key and select Operator
Control/Multipurpose Sz, and scroll to the required envelope size, and select it.
4
Place the envelopes on a flat surface, and flatten them by pressing down the corners.
5
Flex the envelope stack (including the edges) to remove any stiffness.
6
Correct any bent corners, and then tap the envelopes on a flat surface to align them.
36 Loading Media
7
Open the multipurpose tray and adjust the media guides to the length and width of the envelopes.
Attention
Improperly adjusted guides may cause poor print quality, media jams, or printer damage.
8
Fold the flaps.
Make sure the adhesive is dry.
9
Place the envelope stack into the multipurpose tray with the printing- side down.
Print envelopes on the front address side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap.
Anything printed in these layered regions may be lost or faded.
Check your application documentation to determine if the flap should be placed on the left or on the right. You can also print a single envelope to check the orientation before printing multiple copies.
10
Recheck the media guides to make sure they are adjusted to the width of the envelopes.
11
Print the envelopes.
Loading Media 37
12
Open the flap of each envelope immediately (before it cools) after the envelope is delivered to the output tray.
Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.
How do I load and print glossy stock?
Refer to “Loading and Printing Media” on page 33.
How do I load and print labels?
Label printing is supported only from the multipurpose tray in letter or
A4 media sizes.
1
In the printer driver (Paper tab, Media Type option), select Label Stock.
2
Select the size of label. a Press the MP Size key and scroll to the required label size and select it, or b On the control panel, press the Menu key and select Operator
Control/Multipurpose Sz. Scroll to the required label size and select it.
4
Load the label media face down in the multipurpose tray.
5
Adjust the media guides to the width of the label media.
6
Print the labels.
How do I load and print postcards?
Postcard printing is only supported from the multipurpose tray.
1
In the printer driver (Paper tab, Media Type option), select Postcard.
2
Select postcard. a Press the MP Size key and scroll to Postcard and select it, or b On the control panel, press the Menu key and select Operator
Control/Multipurpose Sz. Scroll to Postcard and select it.
4
Place the postcards on a flat surface, and flatten the corners by pressing down them.
38 Loading Media
5
Load the postcard media printing-side down in the multipurpose tray.
6
Adjust the media guides to the width of the postcards.
7
Print the postcards.
How do I load and print thick stock?
Attention
Do not mix thick stock with any other media in the same tray, as this will cause printer jamming.
Most thick stock printing is supported from any inputbin. However, media type “Thick 3” can be printed only from the multipurpose tray.
1
In the printer driver (Paper tab, Media Type option), select Thick 2 (105–
162 g/m 2 ).
2
Remove any media in the media tray.
3
Load the new media.
4
Slide the media tray back into the printer.
5
Print the thick stock.
How do I load and print transparencies?
Attention
Use only transparency media approved for this printer. Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
1
In the printer driver (Paper tab, Media Type option), select Transparency and (Paper tab, Paper Size option), select either Letter or A4.
2
Select the size of transparency in one of the following ways:
Multipurpose Tray—Press the MP Size required transparency size and select it, or
key and scroll to the
Loading Media 39
40
All input trays—On the control panel, press the Menu key and select Operator Control/Multipurpose Sz. Scroll to the required transparency size and select it.
Do not fan transparencies. Fanning transparencies will build up static electricity.
3
Load the media tray.
Upper and Optional Trays
Put media face side down in the upper or optional trays.
Multipurpose Tray—Open the multipurpose tray, adjust the media guides to the width of the transparencies, and then place the transparencies into the tray with the printing side up.
OHP
Attention
Improperly adjusted guides may cause poor print quality, media jams, or printer damage.
4
Print the transparencies.
Immediately remove the printed transparencies from the output tray.
Loading Media
System Memory (RAM) Requirements
Basic Functionality
Monochrome
Simplex
S/Q F
Duplex
S/Q F
Simplex
S/Q F
Color
Duplex
S/Q F Size
Letter/
A4
Legal
256 MB (Base memory)
Notes: S = Standard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)
Maximum Performance
Monochrome
Simplex Duplex
Size S/Q F S/Q
Letter/A4 256 MB (Base memory)
F
Simplex
S/Q F
Color
Legal
Notes: S = Standard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)
Duplex
S/Q F
288 MB
Duplexing
Select paper with high opacity for duplex (2-sided) printing. Opacity refers to how effectively paper blocks out what is written on the opposite side of the page. If the paper has low opacity (high translucency), then the printed data from one side of the page will show through to the other side. For best results, print a small quantity to make sure the opacity is acceptable.
Only up to 28 lb bond (105 g/m²) plain paper can be autoduplexed.
System Memory (RAM) Requirements 41
How do I manually duplex?
Manual duplexing is available on all magicolor 3300 printers.
Media jams may occur if the printed sheet(s) reinserted are not entirely flat.
1
In the printer driver (Paper tab), select Simplex, then double-click OK.
2
In the Print Document screen, select All.
3
Select and print the Odd-Numbered Pages.
4
Remove the media, flip it over, and select and print the Even-Numbered
Pages.
How do I autoduplex?
Autoduplexing is available only on the magicolor 3300 DN or on the magicolor 3300 with an optional duplex kit installed.
Refer to the tables in “System Memory (RAM) Requirements” on page
43 for information on how much memory is required for duplex printing. Very high coverage pages may revert to 600 dpi when duplex printing if enough memory is not installed. With letter media, two sheets are in the media path; with legal, only one is. Therefore, it requires more memory to print the two sheets of letter media.
Attention
Duplexing envelopes, glossy stock heavier than 28 lb bond (105 g/m 2 ), labels, postcards, thick stock heavier than 28 lb bond (105 g/m 2 ), transfer media, and transparencies is not supported.
1
To print duplex (both sides of the sheet), load the media with the top of the media toward the back of the tray. When printing from the
Upper or optional trays, load the media printing-side up.
Multipurpose tray, load the media printing-side down.
In autoduplexing, the back side is printed first and the front side is printed last.
2
Set the driver—for example: in the Layout tab, Duplex Options, select
Long Edge (flipped horizontally as in a loose-leaf notebook), or Short
Edge (flipped vertically as on a clipboard) as the Duplex option.
3
Click OK.
42 Duplexing
Where can I order MINOLTA-QMS-approved media or get more information?
See your application documentation for specific information on formatting data and printing.
Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
See the Service & Support Guide for a complete listing of support telephone numbers.
Duplexing 43
Color Printing
3
Introduction
Your printer features advanced color laser technology that produces inexpensive and durable color prints at 1200x1200 dpi on plain paper, envelopes, labels, thick stock, and transparencies.
Color Registration
Anytime you notice shadowing on your printed documents and whenever you replace the imaging unit, adjust the side (scan direction) color registration using the following control panel sequence.
The printer automatically adjusts the registration in the top-to-bottom
(feed) direction.
The following illustration shows the options available in the Administration/
Engine/Registration menu.
ADMINISTRATION
ENGINE
REGISTRATION
REGISTRATION PG
YES/NO
MAGENTA
-7 ... 0 ... +7
YELLOW
-7 ... 0 ... +7
CYAN
-7 ... 0 ... +7
To verify and/or change the side-to-side color registration, use the following control panel sequence.
Press this ke y . ..
Online
Menu
Next (
Select
Next (
Select
Next (
)
)
)
(until) the message windows displa y s ...
IDLE (and the Online button is off)
CONFIGURATION
OPERATOR CONTROL
CONFIGURATION
ADMINISTRATION
ADMINISTRATION
COMMUNICATIONS
ADMINISTRATION
ENGINE
ENGINE
ALIGNMENT
ENGINE
REGISTRATION
46 Introduction
Press this key . . .
Select
(until) the message windows displa y s ...
REGISTRATION
REGISTRATION PG
Select REGISTRATION PG
YES
Select REGISTRATION
REGISTRATION PG
When the Side Color Registration Page prints, note the number below each of the three color swatches that identifies the set of lines that align the straightest.
-7 -6 -5 -4 -3 -2 -1 0 +1+2 +3 +4 +5 +6 +7
If the straightest lines are all at the “0” position (as in the illustration above) for all three colors, you do not need to adjust the registration. Press
Online twice to return the printer to online and IDLE .
If the straightest lines are in a position other than “0” (+4 in this example), continue with these instructions.
Next (
Select
)
Next (
Previous (
) or
)
-7 -6 -5 -4 -3 -2 -1 0 +1+2 +3 +4 +5 +6 +7
Press the Next key until the color you want to adjust is in the message window. For example,
REGISTRATION
MAGENTA
Press Select to see the current registration setting for this color. For example,
MAGENTA
+4
Press the Next or Previous key until the registration number of the color to be adjusted is set at the baseline of “0.” For example,
Select
MAGENTA
0
0
IS SELECTED and then
REGISTRATION
MAGENTA
Color Registration 47
Press this ke y . ..
(until) the message windows displa y s ...
Next ( ) or
REGISTRATION
REGISTRATION PG
Previous (
Select
)
REGISTRATION PG
YES
Select REGISTRATION
REGISTRATION PG
Wait for another Side Color Registration Page to print. Note the number below each of the three color swatches that identifies the set of lines that align the straightest.
If the straightest lines are all at the “0” position for all three colors, you do not need to adjust the registration. Press Online twice to return the printer to online and IDLE .
If the straightest lines are in a position other than “0” (+2 in this example), continue with these instructions.
48
Next (
Select
)
Next (
Previous (
) or
)
-7 -6 -5 -4 -3 -2 -1 0 +1+2 +3 +4 +5 +6 +7
Press Next to go back to the color to be adjusted.
For example,
REGISTRATION
MAGENTA
MAGENTA
0
Press the Next or Previous key until the registration number of the straightest line is displayed.
For example, +2 the illustration above.
Select
Next (
Previous (
Select
) or
)
MAGENTA
+2
+2
IS SELECTED and then
REGISTRATION
MAGENTA
REGISTRATION
REGISTRATION PG
REGISTRATION PG
YES
Color Registration
Press this key . . .
Select
(until) the message windows displa y s ...
REGISTRATION
REGISTRATION PG
Another Side Color Registration Page prints. Confirm that the color registration is correct. Repeat the process for the other colors, if necessary.
Online (twice) IDLE (and the Online button is on).
The printer automatically saves each number as you progress through the choices using the Next or Previous key. The printer does not have to be restarted for the changes to take effect.
PRISMLASER™ Technology
How does PRISMLASER work?
PRISM (Photo-Reactive Image Splitting Module) is an all-in-one imaging unit technology where all four color toners may be printed in one pass. The photo-reactive image goes through an imagesplitting module where the colors are divided.
Color Management and Control
The magicolor 3300 offers a host of color screening, matching, and calibration tools for both the beginner and professional color user.
MINOLTA-QMS Q
COLOR
Technology
Color management does not mean all devices will match exactly. It does ensure the closest possible color transformation. MINOLTA-QMS Q COLOR technology offers four methods for color matching across devices:
MINOLTA-QMS Q COLOR automatic color correction
Supplied ICC printer profiles
Built-in color rendering dictionaries (CRDs)
Supplied PANTONE ® * Color matching tables
MINOLTA-QMS Q COLOR technology automatically optimizes color output to produce professional quality, colorized documents without the use of sophisticated manual optimization techniques.
* Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.
PRISMLASER™ Technology 49
The following is a summary of MINOLTA-QMS Q COLOR automatic color correction features:
Ease of use across applications: With MINOLTA-QMS Q COLOR , it’s as easy to get great color from a PowerPoint presentation as it is from a desktop publishing application, such as QuarkXPress. MINOLTA-QMS
Q COLOR ’s color matching methods are simple for both novice and professional color users to navigate.
Single-button control: Whether accessing through the printer driver, or from the printer’s front panel, MINOLTA-QMS Q COLOR ’s single-button controls enable automatic correction of uncalibrated RGB or CMYK color files.
Printer-resident CMS: Because MINOLTA-QMS Q COLOR automatic color correction is built into the printer, it works well in all computing environments and with most design, publishing, and office applications.
Industry-standard profiles: Q COLOR uses industry-standard ICC profiles for compatibility with popular input and output devices.
Supports host-based color management systems: Easily disable
MINOLTA-QMS Q COLOR automatic color correction when using host-based ColorSync or ICM color matching.
Profiles for common monitors and output devices: MINOLTA-QMS
Q COLOR offers default color matching for a variety of common monitors and printing presses.
Download device profiles: For custom color matching, Q COLOR supports downloaded (to disk only) ICC profiles.
Support for Internet standard: MINOLTA-QMS Q COLOR uses sRGB for
Internet-standard default color matching.
Individual page element correction: Q COLOR separately color corrects
(matches) graphics, text, and images on a single page using printerresident CRDs.
Further Information
For further information about MINOLTA-QMS color management, refer to the
CrownBooks.
50 MINOLTA-QMS QCOLOR Technology
Replacing
Consumables
4
Introduction
Item
“What is the life expectancy of consumables”
Page page 54
“How should I handle toner cartridges?” page 57
Consumable Life Expectancies
What is a consumable?
A consumable is an item that needs to be replaced at regular intervals. For the magicolor 3300, consumables include:
Fuser unit
Imaging unit
Media feed roller
Toner cartridges
Transfer unit
What are sheets, faces, and pages?
A sheet of media has two sides and can be printed either simplex
(one-sided) or duplex (two-sided). A simplex sheet, also referred to a face or a page, is a single pass of the media past the printer’s imaging unit while a duplex page consists of two passes of the media past the imaging unit.
The number of sheets printed shown on the startup page may differ from the sheets printed and faces printed statistics in CrownView and on the consumables statistics page (Operator Control/Consumables/Print Statistics). The numbers on the startup page refer to number of sheets/faces printed during the lifetime of the printer.
52 Introduction
The numbers in CrownView (a printer-based application for accessing printer configurations, status, and consumables usage information) and on the consumables statistics page refer to the number of sheets/faces printed to date during the current consumables tracking period (Administration/
Consumables/Start Period menu).
When do consumables have to be replaced?
Attention
Failure to follow instructions as outlined in this manual could void your warranty. Use of consumables not manufactured by MINOLTA-QMS or use of non-supported print media may cause damage to your printer and void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables, MINOLTA-QMS will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.
Item
Toner cartridge
This item needs replacing after...
< COLOR > TONER EMP TY displays in the message window.
Comment
After you replace a toner cartridge, its statistics are automatically reset.
See “How do I replace a toner cartridge?” on page 58.
Transfer unit REPLACE TRANSFER UNIT displays in the message window.
Imaging unit
(includes four
OPCs and four developers)
Fuser unit and media feed roller(s)
See “Replacing the Transfer
Unit” on page 61.
REPLACE IMAGING UNIT displays in the message window.
See “How do I replace the imaging unit?” on page 63.
REPLACE FUSER UNIT displays in the message window.
See “How do I replace the fuser unit?” on page 67.
After replacing the transfer unit, reset the statistics on the control panel (Operator Control/
Consumables/Item
Replaced/Transfer Unit) menu.
After you replace an imaging unit, its statistics are automatically reset.
Replace the fuser and the media feed roller(s) at the same time. Reset the statistics on the control panel (Operator Control/
Consumables/Item
Replaced/Fuser) menu.
Consumable Life Expectancies 53
What is the life expectancy of consumables?
Attention
The stated life expectancy of each consumable based on printing under specific operating conditions, such as media type (paper), page size
(simplex, letter/A4), coverage (normal 5% coverage), and job size (average
4-page jobs). These parameters provide optimal consumable life.
The actual life expectancy will vary (or be reduced) based on printing under specific operating conditions and other printing variables, such as intermittent printing (for example, one-page jobs), ambient temperature, humidity, media type, page size, duplexing (a duplex page is equivalent to two simplex pages), and content of material printed (for example, text or graphics).
54
Starter Toner Cartridges
The printer ships with a full set of starter toner cartridges. At 5% coverage, you can expect to print approximately 4,000 letter/A4 simplex pages (faces) with the starter black toner cartridge and approximately 3,000 letter/A4 simplex pages (faces) with the starter yellow, magenta, and cyan toner cartridges. (However, many factors also affect toner life expectancy. See the notes at the end of the following table.)
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Replacement Toner Cartridges
The following table lists the approxiate life expectancy of replacement toner cartridges at various percentages of coverage.
Coverage Number of Simplex Pages (Faces)
Black Yellow, Magenta, Cyan
9,000
4,500
3,000
6,500
3,250
2,167
2,250
1,800
1,500
1,285
1,125
1,000
900
1,625
1,300
1,083
928
813
722
650
Consumable Life Expectancies
Coverage
55%
60%
65%
70%
Number of Simplex Pages (Faces)
Black Yellow, Magenta, Cyan
776
750
696
644
560
542
503
465
75%
80%
85%
90%
600
563
529
500
433
407
382
361
95%
100%
473
450
342
325
Toner cartridge life is directly related to the number of rotations of the OPC. Longest unit life is achieved with continuous printing, which requires a cleaning rotation after every fourth page of an average-size job. Intermittent printing with small job sizes requires a cleaning rotation after each one-page simplex job, and therefore impacts
OPC life.
A toner cartridge contains enough toner to print letter/A4-size pages at the percent coverage stated. However, other factors also affect toner life .
Transfer Unit
Transfer Unit
(with built-in waste toner box)
Approximately 25,000 simplex pages @ 5% coverage.
Consumable Life Expectancies 55
Imaging Unit
Number of
Pages per Job
Maximum
Simplex
Pages
3 26,000
4 (Average Size) 30,000
5 and Above 30,000 or
Percent Toner
Coverage (Four-
Page Average)
25%–30%
20%–25%
Less Than 20%
(average)
Maximum
Simplex
Pages
20,000
23,000
30,000
Notes: *The imaging unit life is dependent on the average number of pages or the toner coverage, whichever comes first. For example, if you print four-page simplex jobs at 5% coverage, the maximum is 30,000 pages. If you print four-page simplex jobs, and your black (or any color) toner has exceeded a total of 35% coverage, your maximum is 15,000 pages. The highest coverage of color will lead the life of the imaging unit, not the average of four colors. A simple display of pages remaining on your imaging unit life is in your CrownView Statistics. For more information, see the
CrownBooks in PDF on the Documentation CD-ROM.
Fuser Unit and Media Feed Roller(s)
Fuser Unit and media feed roller(s)
Approximately 100,000 simplex pages (average 4 pages/ job)
How do I order consumables?
Choosing the right consumables for your printer not only increases its reliability and performance, but also minimizes the risk of damage. For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.
Toner cartridges (either single cartridges or in four-toner Toner Value Kits) and other consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com).
Where can I get more information?
To access consumables usage information, use the Operator Control/
Consumables/Print Statistics menu on the control panel, or use the
CrownView printer web page.
For further information about the consumables statistics page and replacement menus, refer to the CrownBooks in PDF on the Software Utilities
56 Consumable Life Expectancies
CD-ROM. Consumables for your printer are available from your local vendor or Q-SHOP (www.q-shop.com).
If you need more assistance, information can be found at www.minolta-qms.com/support (click on Answer Base).
Replacing a Toner Cartridge
Characters and images are created in your laser printer through a process that applies toner to the photosensitive OPCs (Organic Photo
Conductors) inside your imaging unit. Your printer uses four toner cartridges: black, yellow, magenta, and cyan.
Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.
When a toner cartridge runs low, <COLOR> TONER LOW displays in the message window. Printing continues even though the warning appears.
However, the color gradually fades, so replace the toner cartridge as soon as possible. Approximately 100 sheets after detecting that toner in a cartridge is low, the printer displays < COLOR > TONER EMPTY in the message window, and the printer stops.
How should I handle toner cartridges?
Keep toner cartridges
Away from open flames.
In their packaging until you’re ready to install them.
In a cool, dry location away from sunlight (due to heat).
The maximum storage temperature is 95 ° F/35 ° C and the maximum storage humidity is 80% without condensation. If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality. Allow the toner to adapt to the environment for about one hour before use.
Level during storage.
Do not store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed.
Away from salty air and corrosive gases such as aerosols.
Replacing a Toner Cartridge 57
How do I replace a toner cartridge?
The toner is nontoxic. If you get toner on your hands, wash them in cool water and mild neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.
WARNING!
If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com/support (click on Answer Base).
1
Check the message display to see which color toner is out.
2
Remove the top cover.
3
Gently rotate the toner levers to the unlocked (backward) position.
4
Remove the empty toner cartridge.
Place the used cartridge in a plastic bag to avoid toner spillage and discard the empty cartridge.
WARNING!
Dispose of the used toner cartridge according to your local regulations.
Do not dispose of it by burning.
58 Replacing a Toner Cartridge
5
Remove the new toner cartridge from its box.
Attention
A colored label on each toner cartridge corresponds to a colored label to the left of the cartridge slots.
Always install the toner cartridge in the slot with a label of the same color.
6
Holding the cartridge with both hands, gently shake it seven or eight times to distribute the toner.
The toner cartridge should be shaken only at this point, before installation and removal of the toner seal (in step 9).
7
Align the toner cartridge with the cartridge guides. Gently push the cartridge into the printer.
The cartridge should install easily.
8
Gently rotate the the toner levers to the locked (forward) position.
Replacing a Toner Cartridge 59
9
Pull the toner seal straight up.
Attention
Pulling the seal to the front or side may damage the cartridge.
If the toner seal didn’t pull completely out because it was pulled with too much force or it was not pulled straight up while installing toner, call Technical Support.
Refer to the Service & Support Guide or www.minolta-qms.com to locate the office nearest you.
10
Replace the top cover.
You do not need to reset the consumables usage monitoring system when you replace a toner cartridge
60 Replacing a Toner Cartridge
Replacing the Transfer Unit
The transfer unit interfaces with the roller in the imaging unit.
How do I replace the transfer unit?
1
Turn off the printer .
2
Open the front cover (button A) , .
Attention
Do not touch black transfer rollers.
They are extremely sensitive to hand oils and scratches, both of which reduce print quality. This type of damage is not covered by the product warranty.
If you need more room to work in, open the imaging unit cover.
3
Grip the tabs at both ends of the transfer cartridge and gently lift it 1 out of the printer.
Attention
Lift the roller carefully to prevent toner from spilling out.
2 2
A
1
4
Unpack a new transfer cartridge and insert the knobs on both ends of the cartridge into the U-shaped guides inside the printer.
Replacing the Transfer Unit 61
5
Lock the transfer cartridge into the printer by pushing down on the base of the tabs until you hear a click.
6
If you opened the imaging unit cover, close it .
7
Close the front cover .
8
Turn on the printer .
9
In the Operator Control/Consumables/
Item Replaced/Transfer Unit menu choose Yes to reset the consumables usage monitoring system.
2
1
You must manually reset the consumables usage monitoring system to ensure accurate consumables monitoring.
3
62 Replacing the Transfer Unit
Replacing the Imaging Unit
The imaging unit contains 4 OPCs (Optical
Photo Conductors), 4 developers, and an imaging unit transjnfer roller that forms the image that is developed and transferred to the media. When the imaging unit is worn out, the message REPLACE IMAGING UNIT appears. After the imaging unit is replaced, the printer automatically resets the consumables count. Imaging unit life is directly related to the number of rotations of the OPCs. Longest unit life is achieved with continuous printing or minimum 4-page job size. Intermittent printing with small job sizes requires a cleaning rotation after each one-page simplex job, and therefore impacts OPC life.
Attention
The OPCs are extremely sensitive to bright light, direct sunlight, and touch. Always leave the imaging unit in its protective package until you’re ready to install it. Any exposure to light should be avoided and limited to less than two minutes, or permanent damage could result.
If you suspect the OPCs are damaged due to exposure to light, put the entire imaging unit in a dark place to recover. Depending on the amount of exposure, recovery may take up to two hours. Recovery time is dependent on the amount of exposure sustained, and recovery is not guaranteed. Any damage resulting from mishandling of the OPCs will void the warranty of the OPCs.
How do I replace the imaging unit?
WARNING!
The fuser unit is hot and can cause severe burns. When the printer’s front cover is opened, the fuser unit temperature drops gradually. Wait one hour after opening the front cover.
Replacing the Imaging Unit 63
1
Turn off the printer .
2
Open the front cover (button A) , .
3
Open the imaging unit cover.
4
Remove the used imaging unit.
WARNING!
Recycle the used imaging unit by following the instruction sheet included in the new imaging unit carton. Do not dispose of used imaging units by burning.
5
Remove the new imaging unit from its protective bag.
A
64 Replacing the Imaging Unit
6
Holding the imaging unit horizontally, carefully pull the tabs straight out and completely away from the unit.
Attention
Do not twist the tab as you are pulling it. If any tab doesn’t pull completely out (you must be able to see the circle imprinted on the end), the imaging unit must be replaced.
26"
/660 mm
7
Carefully remove the protective cover.
We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer.
8
Gently guide the imaging unit straight into the printer, following the arrows on the printer to seat the pins.
Attention
You can damage the unit if it is not aligned correctly.
Replacing the Imaging Unit 65
66
9
Remove the black protective sheet and dispose of it.
Attention
Do not touch black transfer rollers.
They are extremely sensitive to hand oils and scratches, both of which reduce print quality. This type of damage is not covered by the product warranty.
10
Close the covers , .
11
Turn on the printer.
You do not need to reset the consumables usage monitoring system when you replace an imaging unit.
After approximately 6 minutes warmup (assuming normal temperature and humidity), your printer prints a startup page and displays “ IDLE ” on the message window.
This 6-minute warmup happens only when a new imaging unit has been installed. Normal warmup time when the printer is turned on is approximately
1.5 minutes.
Replacing the Imaging Unit
Replacing the Fuser Unit
WARNING!
The fuser unit is hot and can cause severe burns. When the printer’s front cover is opened, the fuser unit temperature drops gradually. Wait one hour after opening the front cover.
How do I replace the fuser unit?
The fuser fuses the toner onto the media.
Replace the fuser unit (fuser and media feed rollers) when the control panel displays the message REPLACE FUSER UNIT .
1
Turn the printer off .
2
Open the front cover (button A) , .
A
3
Open the imaging unit cover.
Replacing the Fuser Unit 67
4
Close the front cover.
5
Open the front cover (button B) , .
6
Unlock the fuser unit by sliding the two side locks forward.
2
7
Lift up both levers of the fuser unit.
1
B
68 Replacing the Fuser Unit
8
Grip the unit’s levers, and gently lift it out of the printer.
Dispose of the used fuser according to your local regulations.
9
Unpack a new fuser unit, lift up both levers , grip the fuser unit by the levers, align it with the slots in the printer, and slowly lower it .
10
Completely push down both levers of the fuser unit.
11
Lock the fuser unit by sliding the two side locks backwards.
1 1
2 2 1 1
12
Close the covers , .
13
Continue with the media feed roller(s) replacement. “How do I replace the media feed roller(s)?” below.
How do I replace the media feed roller(s)?
The media feed rollers feed media from the media tray(s) into the printer. When the media feed rollers deteriorate, media may not feed correctly from the media tray, resulting in media jams.
Replace the media feed roller in each 500-sheet media tray each time you replace the fuser unit.
Three media feed rollers are included with the fuser unit. If you do not have a high-capacity input feeder (HCIF), you will have one or two rollers left over.
Replacing the Fuser Unit 69
1
Pull the media tray out of the printer until it stops.
2
Hold the tray with both hands, lifting slightly, and remove it from the printer.
Push the tabs of the media feed roller cover to open the cover.
3
Lift the clip at the end of the media feed rollers , and remove the media feed rollers .
4
Align the new media feed rollers’ axis with the shaft in the media tray as illustrated and slide the shaft through the roller until the clip locks into the groove at the end of the shaft.
70
5
Close the media feed rollers cover .
Replacing the Fuser Unit
6
Hold the media tray with both hands, align it with the opening in the printer 3 and gently insert it.
7
Push the media tray completely back into the printer.
8
If you have a high-capacity input feeder (HCIF), repeat steps 1–8 for
1
2 each media tray.
9
Turn the printer on.
10
For both the fuser and the media feed rollers, in the Operator Control/
Consumables/Item Replaced/Fuser menu, choose Yes to reset the consumables usage monitoring system.
You must manually reset the consumables usage monitoring system to ensure accurate consumables monitoring.
Replacing the Fuser Unit 71
Maintaining the
Printer
5
Introduction
“How do I handle the printer?”
“When does the printer need cleaning?
“How do I clean the density sensor?” page 2 page 4 page 5
Handling the Printer
How do I handle the printer?
Handle the printer with care to preserve its life. Abuse may cause damage.
Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body.
Do not tilt the printer more than 10° in any direction while moving it.
For best output quality and longest consumables life, keep the printer on a hard, flat, level (within ±5°) surface. A surface can be tested for levelness with a standard round pencil. If the pencil rolls, the surface is not level.
Do not tap paper stacks on the printer.
Do not oil, lubricate, or disassemble the printer.
Do not touch the transfer roller cartridge, electrical contacts, gears, or laser beam devices. Doing so may damage the printer and cause the print quality to deteriorate.
Keep media in the output tray at minimum level. If the media stacks too high, the printer may experience media jams, excessive media curl, or built-up static. Remove transparency media as soon as it’s printed.
Handle toner carefully.
Do not use partially full toner cartridges if they have been removed from the printer and stored for a period of time. Take care to avoid toner spillage caused by shaking or bumping the toner cartridge.
The toner is nontoxic. If you get toner on your skin, wash it off with cool water and neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.
74 Introduction
WARNING!
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).
Lift the printer from the bottom only, using the carrying grips. Make sure that two people are available to lift the printer when moving it.
Do not place anything on the top of the printer.
Do not open any cover of the printer during printing.
Close the printer covers gently, and never expose the printer to vibrations.
Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the imaging unit.
Attention
The OPCs in the imaging unit are extremely sensitive to bright light, direct sunlight, and touch. Always leave the imaging unit in its protective box until you’re ready to install it. Any exposure to light should be limited to less than two minutes, or permanent damage could result. Handle the unit carefully so you don’t touch the black surface of the transfer roller.
Do not cover the printer immediately after using it. Turn it off and wait until it cools down. When the front cover is opened, the fuser temperature drops gradually (one hour wait time).
Cleaning the Printer
What are the printer’s internal cleaning cycles?
The image unit performs an automatic cleaning rotation after every page of one-page simplex jobs and pages longer than 14"/355.6 mm, and between pages of multipage jobs, depending on the amount of processing required between pages. Cleaning cycles also occur at intervals (as shown below) depending on the number of simplex pages printed.The printer pauses for approximately 30 seconds to do an automatic internal cleaning cycle during long print jobs.
Image Unit Print Count Printer Pauses Every x Simplex Pages
0–5,119 48
5,120–20,479 32
Cleaning the Printer 75
Image Unit Print Count Printer Pauses Every x Simplex Pages
20,480–25,599 20
25,600–30,720+ 16
Note: The cleaning cycle interval is more frequent as the imaging unit ages.
When does the printer need cleaning?
This item needs cleaning... After...
Printer exterior Every month, or as necessary
Density sensor ADC SENSOR DUSTINESS
WARNING appears in the message window .
By...
User
What cleaning materials should I use?
Attention
Do not vacuum the printer; vacuuming could cause static electricity to build up and damage sensors.
Make sure any parts removed during cleaning are replaced before you plug in the printer.
Use
Exterior
Avoid
A soft dry cloth to clean the control panel.
Sharp or rough implements (such as wire or plastic cleaning pads); any liquid.
A soft damp cloth to clean the outside of the printer.
Sharp or rough implements (such as wire or plastic cleaning pads).
Mild neutral detergent to clean the outside of the printer if stains remain. (Always test any cleaning solution on a small area of your printer to check the solution's performance).
Abrasive or corrosive solutions that contain solvents (such as alcohol or benzine); aerosol or pump-sprayed cleaners.
Interior
A soft dry cloth or cotton swab to clean the density sensor.
Vacuuming.
Pulling media too hard and tearing it.
Sharp implements (such as tweezers)
76 Cleaning the Printer
WARNING!
Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning.
Be careful when cleaning the inside or removing paper jams, as the fuser unit and other internal parts may become very hot. Either clean the density sensor before use, or allow time after unplugging the printer to allow the fuser unit to cool down.
WARNING!
The fuser unit is hot and can cause severe burns. When the printer’s front cover is opened, the fuser unit temperature drops gradually. Wait one hour after opening the front cover.
WARNING!
Do not spill water or detergent into the printer; the printer will be damaged and an electric shock may occur.
Attention
Never spray cleaning solution directly on the printer’s surface; the spray could penetrate through the air vents of the printer and damage the internal circuits.
Be careful when cleaning the inside or removing paper jams, as the fuser assembly and other internal parts become very hot. Open the front cover, and let the interior of the printer cool before handling the inside of the printer.
Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the printer’s interior.
For printer storing and shipping instructions, refer to www.minolta-qms.com.
How do I clean the density sensor?
The printer’s transfer roller contains a density sensor to detect the density of media passing by. When the sensor gets dirty or dusty, print quality will degrade. When that happens, use the following instructions to clean the density sensor.
Cleaning the Printer 77
78
1
Turn off the printer.
2
Open the front cover (button A)
, .
2
3
Grasp the two tabs on the transfer roller to lift it straight up out of the printer.
Be careful not to spill toner into the printer.
1
2
Attention
Do not touch or scratch the black surface of the transfer roller or the density sensor window.
2
4
With a clean, dry cloth or cotton swab, gently wipe the density sensor.
Do not use force to clean the sensor window.
1 A
1
Cleaning the Printer
5
Replace the transfer roller by inserting the pins at both ends of the transfer roller into the U-shaped bearings inside the printer.
6
Push down on the two tabs until they click to lock the transfer roller cartridge into the printer.
7
Close the cover.
8
Turn on the printer.
Cleaning the Printer 79
Troubleshooting
6
Introduction
This chapter explains automatic jam recovery, discusses how to locate, remove and prevent media jams, presents tables of common status messages, and actions you should take when a specific problem occurs, and provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. You’ll also find a problem checklist and the information you’ll need to have before placing a service call if one becomes necessary.
Printing a Status Page
There are three kinds of status pages:
Standard—A one-page overview of the most common printer settings used to confirm that your printer is printing.
Demo—A standard status page with the addition of three graphics.
Advanced—Information about printer parameter settings, fonts, and emulations available. The document may have many pages, depending on the fonts installed. Print an advanced status page in case you need to restore any current settings.
Select the type of status page you want to print through the Administration/
Special Pages/Status Page Type menu. Then print it in one of the following ways:
On the printer’s control panel press the Print Status? button.
Use the printer’s Administration/Special Pages/Print Status menu.
Direct PDF File Printing
our printer has the ability to print PDF files directly just as it does for
PostScript and PCL files. This can be a time-saving feature. Direct printing removes the need to open the file in an application, such as Acrobat Reader, then print the file via a PostScript or PCL driver. You printer supports PDF version 1.3 and below. The PDF file can be sent to the printer using any method (lpr, ftp, etc.) that is normally used to print PostScript or PCL files.
Direct PDF printing requires an optional internal hard disk.
82
Adjusting Memory Clients for PDF Printing
The unique structure of PDF files requires that you make some adjustments to your printer’s default memory clients. All PDF files contain information at the end of the files that is needed to correctly format them in the printer.
Introduction
Because of this, the entire file must be spooled into the printer before it can be interpreted. In order to spool the entire job into the printer, the Host Input
(Spool) memory client may need to be adjusted. To determine the required size for the Host Input memory client, you first need to estimate the maximum file size, add 10% to this number and this becomes your required Host Input memory size. In the event that you experience problems, you may want to increase the Host Input memory size further. The maximum size of PDF files which may be printed on the magicolor 3300 is determined by the amount of installed memory. Direct printing of complex or large PDF files may require additional memory (RAM) and/or a hard disk. We recommend a hard disk for optimum performance when printing large PDF files. Refer to the Crown-
Books on how to adjust the memory clients.
Printing Preformatted Files Using CrownView
Your printer also provides a utility via the CrownView web page for printing
PDF files directly from the host using the browser. Users will be presented with a Browse button that, when selected, will enable a file chooser on the host. Users then select the file that they want to send to the printer, and the file is transferred and printed.
Troubleshooting PDF Direct Printing from CrownView
If you are having problems printing large PDF files using direct printing or
CrownView from a PC or UNIX, increase the PS Wait Timeout.
Printing large PDF files from your web browser with the MINOLTA-QMS
CrownView feature may fail without any indication of an error. The job will appear to start normally, but then flush without printing. The CrownView screen will indicate that the file has printed.
To correct the problem, increase the amount of time allowed before the PS
Wait Timer expires. The factory default setting for this timeout is 120 seconds.
Doubling the value to 60 seconds in the Administration/Communications/
Timeouts/PS Wait Timeout menu should correct most problems, or the value can be set to 0 seconds, which effectively makes the timeout period infinite.
Direct PDF File Printing 83
Preventing Media Jams
Make sure that...
Media matches the printer specifications.
Media is flat, especially on the leading edge.
The printer is on a hard, flat, level surface.
You have the correct media type selected if you’re printing on envelopes, glossy stock (set as Thick 2 or Thick 3), labels, thick stock, or transparencies.
You store media in a dry location away from moisture and humidity.
You always adjust the media width regulation guides in the media tray after inserting the media (a guide that is not properly adjusted can cause poor print quality, paper jams, or printer damage).
If you’re printing simplex pages, make sure you load the media printing side down in the multipurpose tray, but printing side up in the other trays. Often, an arrow on the media package label indicates the printing side of the media. If you can’t determine which side of the media to print on, remove the media from the tray, rotate the stack a half-turn, turn the stack over, and then place it back in the tray.
Avoid...
Media that is folded, wrinkled, or excessively curled.
Double feeding (remove the media and fan the sheets—they may be
sticking together).
Fanning transparencies since this causes static.
Loading more than one type/size/weight of media in a tray at the same time.
Overfilling the media input trays.
Allowing the output tray to overfill (the face-down output tray has a
250-sheet capacity—jamming may occur if you allow media to accumulate more than 250 sheets at a time).
Buildup of transparencies in the output tray. This causes static electricity.
84 Preventing Media Jams
Automatic Jam Recovery
The printer provides automatic jam recovery (when enabled through the
Administration/Engine/Page Recovery menu). After you remove any jammed media, printing automatically resumes from the page the printer stopped at when the jam occurred.
For automatic jam recovery to work, it is necessary to leave the printer turned on when you remove the jammed media. After the jam is cleared, open and close the front door before printing. Printing will not resume until you do this.
Understanding the Media Path
Understanding the printer’s media path will help you locate media jams. The media tray is located at the bottom front of the printer. The media is picked from the tray, passed under the imaging and transfer units, passed through the fuser, and delivered via the paper exit unit to the media exit tray, which is the top of the printer.
Output tray
Toner cartridges
Fuser unit
Controller
Imaging unit
Duplexer
Transfer unit
Multipurpose tray
Upper media tray
High-capacity input feeder
(2x500 HCIF shown in illustration)
= Duplexer (available on the magicolor 3300
DN or the magicolor 3300 EN with an optional duplex kit installed)
Automatic Jam Recovery 85
Understanding Media Jam Status Messages
When a jam occurs, the message window on the control panel displays one of four messages: MEDIA JAM DUPLEX, MEDIA JAM FEED, MEDIA JAM
FUSER, or MEDIA JAM REGISTRATION . Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Frequent jams may happen if you’re using the wrong weight print media.
Message Location of Jam Access
Duplex area Button B
Page Reference page 7 MEDIA JAM
DUPLEX
MEDIA JAM
FEED
Multipurpose tray Multipurpose tray page 8
Tray 1 Upper media tray page 9
(Optional) Tray 2 or Tray 3
HCIF media tray(s) page 11
Output tray Output tray page 12
A misfeed jam may be as simple as a sheet of media not being picked, or it may be that the media was picked but not fed properly.
Near fuser unit Button A page 12 MEDIA JAM
FUSER
MEDIA JAM
REGISTRATION
The registration rollers below the imaging unit
MISMATCH JAM Near the transparency sensor
Button A
Button A page 14 page 14
Clearing Media Jams
To avoid damage, always remove jammed media gently, without tearing it.
Any pieces of media left in the printer, whether large or small, can obstruct the paper path and cause further jams.
To avoid damage to rollers, always remove jammed media gently.
Do not reload media that has jammed.
86 Understanding Media Jam Status Messages
Attention
The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the jammed media.
Make sure not to spill any toner inside the printer.
Unfused toner can dirty your hands, clothes, or anything else it gets on.
If you accidentally get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable. If toner gets on your skin, wash it off with water or a neutral detergent.
WARNING!
If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).
If, after clearing the media jam, the jam message in the control panel window persists, open and close the front cover. This should clear the jam message.
Media Jam Duplex
1
Open the front cover (button B)
, .
2
1
B
2
Remove the jammed media.
Clearing Media Jams 87
3
Close the front cover.
Media Jam Feed
Multipurpose Tray Jams
1
Remove the jammed media from the multipurpose tray.
2
Close the multipurpose tray.
88
3
Open the front cover (button A)
, .
4
Check for media scraps inside the printer.
2
1 A
Clearing Media Jams
5
Close the front cover.
6
Open the multipurpose tray and replace its media.
Upper Media Tray Jams
1
Remove the media tray.
2
Pull out the jammed media.
Even up the front edges of the media currently in the tray.
Clearing Media Jams 89
90
3
Remove any remaining media from the printer.
4
Open the front cover (button A
, ).
5
Check for any media scraps inside the printer.
6
Close the printer’s cover.
7
Reinsert the media in the tray printing face up.
2
1 A
Attention
Make sure the media doesn’t exceed the media limit mark. Check to see if the media width guides are correct.
8
Slide the tray(s) back into the printer.
The media jam display is cleared.
Clearing Media Jams
HCIF Media Tray(s) Jams
The illustrations in this section show a 2x500 high-capacity input feeder, but the same procedures can be used for a 1x500 high-capacity input feeder.
1
Remove the media tray(s) and pull out the jammed media.
2
Pull out the jammed media in the tray(s).
3
Open the front cover (button A) , .
4
Check for any media scraps inside the printer.
2
5
Close the front cover.
6
Reinsert the media in the tray.
Even up the front edges of the media currently in the tray.
Ensure that the media is lying flat in the tray(s).
Make sure the media doesn’t exceed the media limit mark. Check to see if the media width guides are correct.
Clearing Media Jams
1 A
91
7
Slide the tray(s) back into the printer.
Output Tray Jams
Remove jammed media from the output tray by gently pulling it toward you. If, after clearing the media jam, the jam message in the control panel window persists, open and close the front cover. This should clear the jam message.
Media Jam Fuser
The MEDIA JAM FUSER message covers both the jams near the imaging unit and the fuser unit.
WARNING!
The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools.
Near Imaging Unit
1
Open the front cover (button A)
, .
2
1 A
92 Clearing Media Jams
2
Remove the jammed media.
Remove any torn pieces of paper still in the printer.
Attention
Be careful not to touch the transfer drum while removing jammed media.
3
Close the front cover.
Near Fuser Unit
Media that hasn’t fully passed through the fuser contains unfused toner that can dirty your hands, clothes, or other items. If you get toner on your hands, wash them in cool water and neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.
1
Open the front cover (button B)
, .
2
1
B
2
Lift both fuser unit levers.
Clearing Media Jams 93
3
Remove the jammed media by pulling it toward you.
4
Push both fuser unit levers completely back.
If the jammed media was not visible or if you had difficulty removing it, repeat the instructions in “Near
Imaging Unit” on page 12.
5
Close the front cover.
94
Media Jam Registration and Mismatch Jams
A registration jam occurs when the media does not pass through the registration sensor in the registration roller unit below the imaging unit.
A
MISMATCH JAM
may occur if the transparency sensor in the printer detects the wrong media type.
1
Open the front cover (button A)
, .
2
Locate the registration rollers (one is black and one is metallic).
2
1 A
Clearing Media Jams
3
Remove the jammed media from the registration rollers .
Remove any torn pieces of paper still in the printer .
Attention
Be careful not to touch the transfer drum while removing jammed media.
4
If the jam message is still displayed, remove each media tray. a Release the two hooks securing the chute assembly inside the tray compartment.
b Turn the chute assembly 90° toward the rear of the printer.
1
2 c Remove the jammed media.
d Close the chute assembly.
e Repeat for all media trays, if necessary.
6
Slide the tray(s) back into the printer.
7
Close the front cover.
Clearing Media Jams 95
Solving Problems
General Problems
Symptom Cause
The toner tab didn’t pull completely out.
No lights or messages appear on the control panel.
The toner tab was not pulled straight up or it was pulled with too much force while installing toner.
There is no power supply to the AC outlet.
The power cord is not plugged in securely into both the power outlet and the printer.
Solution
Call Technical Support. Refer to the
Service & Support Guide or www.minolta-qms.com for the office nearest you.
Make sure there is power supplied to the AC outlet.
Turn the printer off, plug in the power cord securely, and then turn the printer back on.
The printer is not turned on.
Turn on the printer.
The Online indicator is on and the message in the display is
“ IDLE ,” but no startup page prints.
The line voltage from the power outlet doesn’t match the printer’s power requirements.
Make sure the line voltage matches the printer’s power requirements.
Refer to appendix A in the User’s
Guide.
You did not wait long enough.
The printer takes approximately 6 minutes to warm up the first time.
Be sure you wait long enough for a startup page before suspecting a problem. This 6-minute warmup only happens when a new imaging unit has been installed. Normal time to warm up from a cold start is approximately 30 seconds.
The startup page comes out skewed.
The media guides are not accurately set in the media tray.
Reset the media guides.
You can’t print a status page.
The tray does not have media.
Check that the media trays are loaded with media, in place, and secure.
There is a media jam.
A cover is not closed.
Check for jammed media.
Make sure all covers are closed securely.
96 Solving Problems
Symptom Cause
The printer is printing codes or not printing at all when in ESP mode.
The printer emulation is not correct.
Your ESP timeout is too short.
Error message is displayed.
A unit or tray is not correctly installed.
The media is jammed.
Solution
The printer is not receiving data from the computer.
(The Data indicator doesn’t blink after a file is sent.)
The printer is not on line.
Put the printer on line and verify that the message window displays
IDLE .
The emulation has been changed from ESP to an emulation that doesn’t match the file you are sending.
The port setting is incorrect.
Change the emulation back to ESP
(Administration/Emulations/ESP
Default menu). For information about the ESP mode, refer to the
CrownBooks.
For Ethernet or parallel connections, set the port to Enabled.
You’re printing via USB from a Macintosh using
OS X, and PS Protocol is not set to QBinary.
Set PS Protocol to QBinary
(Administration/Communications/
USB/PS Protocol menu).
Reconfigure the port to the specific printer emulation of the file you are trying to print.
If a PostScript file prints PostScript statements while the printer is in ESP mode, increase the ESP timeout in the Administration/Communications/
Timeouts/ESP Timeout menu.
Handle the message according to the message display.
Printouts seem faded on one side of the page.
A problem occurred inside the printer.
The printer is not on a level enough surface.
The colors appear to be misregistered.
The side-to-side color registration was not adjusted after the printer was installed.
Level the printer surface. It should not exceed ±5° slant in any direction.
Adjust the registration in the
Administration/Engine/Registration menu on the control panel. Refer to
“Color Registration” in chapter 3,
“Color Printing.”
Disable the Collate option in the
Macintosh driver.
The wrong number of collated copies of a document is printed.
When you are printing multiple copies of a
1-page document and
Collate is selected in the
Macintosh driver, the number of copies printed is incorrect.
Solving Problems 97
98
Media Jams and Media Transport Problems
Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media.
Symptom Cause Solution
Several sheets go through the printer together.
The front edges of the media are not even.
The media is moist from humidity.
Too much static electricity is present.
Remove the media and even up the front edges, then reload it.
Remove the moist media and replace it with new, dry media.
Do not fan large quantities of transparency media.
Printer pulls media from the wrong tray.
Selected tray is out of media, and tray chaining is activated.
Printer has not recognized a custom size in the MPT tray and pulls the media from the upper tray.
Choose Off in the Operator
Control/Chain Inputbins menu.
Load media in the correct tray.
Set Custom Size in the Operator
Control/Multipurpose Sz menu.
Media jam message stays on.
Front cover needs to be opened and closed again to reset the printer.
Open and close the printer’s front cover again.
Some media remains jammed in the printer.
Recheck the paper path and make sure you have removed all of the media jams.
Solving Problems
Symptom Cause
Media is jamming.
The wrong media tray is used.
Solution
Envelopes, labels, postcards, and
Thick 3 can be printed only from the multipurpose tray.
The media is not correctly positioned in the tray.
Remove the jammed media and reposition the media properly in the tray.
The number of sheets in the tray Remove the excess media and exceeds the maximum allowed.
reload the correct number of sheets in the tray.
The width regulation guides are Adjust the regulation guides in the not correctly adjusted to the media size.
tray to match the size of the media.
Warped or wrinkled media is loaded in the tray.
The media is moist from humidity.
Remove the warped or wrinkled media and replace it with new media.
Remove the moist media and replace it with new, dry media.
Unsupported media (wrong size, thickness, coating, type, etc.) is being used.
Use media that is approved for your printer. Refer to “Media” on page 21.
The recommended transparency (OHP) or label
Load the transparencies or labels according to the manufacturer’s paper is facing the wrong way in the tray.
instructions.
Coated transparency media has Use uncoated transparency media been used.
that is approved for your printer.
Multiple sheets of transparency
(OHP) media are collecting static electricity in the tray.
Remove the OHP media and load it in the tray one sheet at a time.
Do not fan large quantities of transparencies before loading them.
Transparency (OHP) media being fed from the upper or optional trays is not feeding correctly.
Media is jammed in the chute assembly.
Try loading about 100 pages of plain paper first in the tray to give more height to the transparency stack to reach the feed rollers.
Remove the media from the chute assembly. Refer to the instructions on page 14.
Solving Problems 99
Symptom Cause Solution
Duplex unit The wrong media is being used. Use media that is approved for jams.
your printer. Refer to “Media” on page 21.
Media may still be jammed.
If you are manually duplexing, media jams may occur if the printed sheet(s) reinserted are not entirely flat.
Plain paper and stock up to 28 lb bond (105 g/m²) can be auto- duplexed. For heavier weights, manual duplexing is required. To manually duplex, remove the media, flip it over, and reload it.
We recommend not mixing media types in your media tray. For the exception, see “Transparency
(OHP) media being fed from the upper or optional trays is not feeding correctly.” on page 19.
Do not duplex envelopes, glossy stock heavier than 28 lb bond (105 g/m²), labels, thick stock heavier than 28 lb bond (105 g/m²), or transparencies.
Recheck the paper path and make sure you have removed all of the media jams.
Open and close the front door to reset the printer.
Remove the jammed media, then remove the media from the tray and flatten it out.
100 Solving Problems
Other Problems
Symptom Cause Solution
Printer power is not on.
The power cord is not correctly plugged into the outlet.
Set the power switch off (O position), then remove the power cord from the outlet and plug it back in, then set it back to the on (I) position.
The power switch has not been pressed.
Set the power switch to the on (I) position.
The power switch is not correctly turned on (I position).
Set the power switch to the off (O) position, then set it back to the on (I) position.
Something is wrong with the outlet you are using for the printer.
Plug another electrical appliance into the outlet and see whether it operates properly.
The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications.
Use a power source with the specifications listed in appendix A.
“Printer is not responding” is displayed in the print monitor.
The printer is in energy-saving mode.
It takes a little time for printing to start if the printer is in energy-saving mode. You can change the number of minutes before the printer switches to power-saving mode in the Administration/Engine/Energy Saver menu. If you do not want to use this mode, disable it in the Administration/Engine/
Energy Saver Mgt. menu.
The printer was turned on before it was connected to the Windows XP/
2000 PC’s parallel port.
Connect the printer to the PC before turning it on or set the Administration/
Communications/Parallel menu to either
Disabled or Noninteractive.
Solving Problems 101
Symptom Cause Solution
Printer takes too long to start when you are replacing the imaging unit.
The printer takes approximately 6 minutes to warm up when a new imaging unit is installed.
Wait. No action needed.
Printer stops and displays one of the following messages:
INVALID ID
FUSER UNIT
The printer has detected a nongenuine
MINOLTA-QMS consumable: fuser unit, imaging unit, or toner cartridge.
To resume printing and to prevent permanent damage to your MINOLTA-QMS printer, replace the consumable with a genuine MINOLTA-QMS consumable. If you are already using a genuine
MINOLTA-QMS consumable and still receive this error, contact Support. Refer to the Service & Support Guide or www.minolta-qms.com/support.
INVALID ID
IMAGING
UNIT
INVALID ID
TONER
CARTRIDGE
Not all pages print.
Printer resets or turns off frequently.
The printer has the wrong kind of cable, or the printer is not configured for the correct cable and port.
Check your cable.
The Cancel key was pressed.
Make sure no one pressed the Cancel key while your job was printing.
The media tray is empty.
Check the message window to see if the tray you are using is out of media.
The power cord is not properly connected to the AC outlet.
Turn off the unit, confirm that the power cord is properly connected to the AC outlet, and turn the unit back on.
A system error occurred.
Contact Technical Support with the error information. Refer to the Service & Support
Guide or www.minolta-qms.com/support.
102 Solving Problems
Symptom Cause Solution
Printing takes too much time.
The printer is set to a slower printing
(Thick Stock or
Transparency media types).
It takes more time to print with special media types, such as Transparency or
Thick 2. When using regular paper, make sure that the media type is set to Plain
Paper in the driver.
You are experiencing problems duplexing.
The printer is set to energy-saving mode.
It takes a little time for printing to start in energy-saving mode. If you do not want to use this mode, disable it (Administration/
Engine/Energy Saver Mgt menu).
The printer memory is insufficient.
Add more memory.
The job is very complex.
Wait. No action needed.
Media or settings are not correct.
Make sure that you are using the correct media. Do not duplex envelopes, glossy stock heavier than 28 lb bond (105 g/m²), labels, postcards, thick stock heavier than
28 lb bond (105 g/m²), or transparencies.
Make sure that your document has more than one page.
In the printer driver (Properties/Layout/
Duplex Options), choose Short Edge
(flipped as on a clipboard) or Long Edge
(flipped as in a loose-leaf notebook). Make sure that you are using correct media.
The printing is on the wrong side of the media.
The printer is set to autoduplexing and you are trying to duplex manually.
If you are manually duplexing, in the printer driver (Properties/Layout) choose Simplex.
The media is not installed correctly.
From the upper or optional trays, load the media printing-side up, from the multi- purpose tray, load the media printing-side down.
Characters print incorrectly.
The fonts are set incorrectly on your printer driver.
Check your driver (Properties/Fonts tab) to make sure you are using the correct fonts
(such as TrueType fonts).
Solving Problems 103
Symptom Cause Solution
You hear unusual noises.
The printer is not level.
Put the printer on a flat, hard, level surface not to exceed ±5° slant in any direction.
The media tray is not installed correctly.
Remove the media tray that you are printing from and reinsert it completely into the printer.
There is a foreign object stuck inside the printer.
Turn off the printer and remove the object.
If you cannot remove it, contact Service.
Refer to the Service & Support Guide or www.minolta-qms.com/support.
The printer pauses periodically.
The printer goes into power-saving mode.
The image unit pauses to perform an automatic cleaning rotation after every page of one-page simplex jobs and pages longer than 14 inches (355.6 mm), and between pages of multipage jobs, depending on the amount of processing required between pages.
Wait. Printer automatically resumes.
This process is provided to ensure reliable printer operation with optimum output quality. See “What are the printer’s internal cleaning cycles?” on page 75 for more detailed information.
The printer automatically switches to power-saving mode after one hour of inactivity (default).
You can change the number of minutes before the printer switches to power- saving mode in the Administration/Engine/
Energy Saver menu.
You are unable to access
Accounting in
CrownView.
The printer is not turned on and IDLE .
Make sure the printer is on and IDLE appears in the control panel.
For more information about CrownView, refer to the CrownBooks.
You do not have a hard disk installed.
Install a hard disk.
104 Solving Problems
Symptom Cause Solution
The printer is not receiving data from the computer. (The
Data indicator doesn’t blink after a file is sent.)
The printer is not on line.
The emulation has been changed from
ESP to an emulation that doesn’t match the file you are sending.
Put the printer on line and verify that the message window displays IDLE .
Print a status page. For information about the ESP mode, refer to the CrownBooks.
The port setting is incorrect.
For Ethernet or parallel connections, set the port to Enabled.
Too many status pages print.
When the parallel cable is set to
Interactive (the default), and the parallel cable is unplugged then plugged back in, communication was lost.
Set the parallel cable to Non-
Interactive mode in the Administration/
Communications/Parallel/Mode menu.
Your printer is set to print the multiple- page Advanced
Status Page instead of the one-page
Standard Status
Page.
Select the type of status page through the
Administration/Special Pages/
Status Page Type menu on the control panel.
Solving Problems 105
Symptom
Nothing is printed.
Cause
There is a Keypad
Locked, a media jam, or other message on the control panel.
Solution
Handle according to the message displayed. For example, if the keypad is locked, check to see if the printer’s in
Network Mode and someone else has opened a telnet session to it.
The driver is not set correctly.
Select the proper driver media setting.
The imaging unit is old or damaged.
The media is moist from humidity.
Remove the imaging unit and check for damage. If necessary, replace it.
Adjust the humidity for paper storage.
Remove the moist media and replace it with new, dry media.
The AC outlet’s voltage or frequency that does not match the printer specifications.
Use a power source with the proper specifications.
Several sheets are being fed at the same time.
Remove the media from the tray and check for static electricity. Fan plain paper and other media (but do not fan large amounts of transparencies), and replace it in the tray.
Media is not set properly in the media tray(s).
Remove the media, tap it to straighten it out, return it to the media tray, and realign the media guides.
Media is jammed inside the printer.
Remove any jammed media from the printer.
There is not enough memory or your PS
Wait Timeout is incorrect to print directly from PDF.
Increase your memory and the PS Wait
Timeout. See “Direct PDF File Printing” on page 2.
106 Solving Problems
Printing Quality
Symptom Cause Solution
Vertical white lines appear in image.
The imaging unit, transfer roller, or fuser unit are is misinstalled, old, or damaged.
Confirm the proper installation of the items, and check them for damage. If necessary, replace them.
Image is too light; there is low image density.
The media is moist from humidity.
One or more toner cartridges are defective.
Remove the moist media and replace with new, dry media.
Remove the toner cartridges and check for damage. If necessary, replace them.
The imaging unit is old or damaged.
Remove the imaging unit and check for damage. If necessary, replace it.
Media type may be set incorrectly.
Envelopes, glossy stock (set as Thick 2 or
Thick 3), labels, and thick stock have to be set in the correct mode. See “Media Sizes and Print Area” on page 19.
The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications.
Use a power source with the proper specifications.
Driver settings are not correct.
Media is the wrong size.
Confirm that you are using the correct driver settings.
Check with your documentation to confirm the correct media size and type.
Unsupported media is being used.
Check www.minolta-qms.com/support (click on Answer Base) for currently approved media.
Solving Problems 107
Symptom Cause
Irregular print or mottled image appears.
Solution
The media is moist from humidity or having water spilled on the paper supply.
Remove the moist media and replace it with new, dry media.
The transfer roller or fuser unit may be misinstalled or defective.
Confirm the proper installation of the items, and check them for damage. If necessary, replace them.
Media is wrinkled.
Unsupported media is being used.
Use MINOLTA-QMS-approved media. See
“What media types are supported?” on page
23. Check www.minolta-qms.com/support
(click on Answer Base) for currently approved media.
The media is moist from humidity or having water spilled on the paper supply.
Remove the moist media and replace it with new, dry media.
The transfer roller or fuser unit may be misinstalled or defective.
Confirm the proper installation of the items, and check them for damage. If necessary, replace them.
Unsupported media is being used.
Use MINOLTA-QMS-approved media. See
“What media types are supported?” on page
23. Check www.minolta-qms.com/support
(click on Answer Base) for currently approved media.
108 Solving Problems
Symptom Cause
Blotted printing occurs.
The media is moist from humidity or having water spilled on the paper supply.
Solution
Remove the moist media and replace it with new, dry media.
The transfer roller or fuser unit may be misinstalled or defective.
Confirm the proper installation of the items, and check them for damage. If necessary, replace them.
Unsupported media is being used.
Use MINOLTA-QMS-approved media. See
“What media types are supported?” on page
23. Check www.minolta-qms.com/support
(click on Answer Base) for currently approved media.
Small marks occur in or near halftone images.
The media is too dry. Remove the dry media and replace it with new media. Store media wrapped and in a relative humidity of at least 30%.
The transfer roller or fuser unit may be misinstalled or defective.
Confirm the proper installation of the items, and check them for damage. If necessary, replace them.
Unsupported media is being used.
Use MINOLTA-QMS-approved media. See
“What media types are supported?” on page
23. Check www.minolta-qms.com/support
(click on Answer Base) for currently approved media.
Solving Problems 109
Symptom Cause Solution
Smudges or shadows occur around images with dense black printing.
The media is too dry. Remove the dry media and replace it with new media. Store media wrapped and in a relative humidity of at least 30%.
The transfer roller or fuser unit may be misinstalled or defective.
Confirm the proper installation of the items, and check them for damage. If necessary, replace them.
Unsupported media is being used.
Use MINOLTA-QMS-approved media. See
“What media types are supported?” on page
23. Check www.minolta-qms.com/support
(click on Answer Base) for currently approved media.
Entire sheet is printed in black or color.
The imaging unit is old or damaged.
Remove the imaging unit and check for damage. If necessary, replace it.
The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications.
Use a power source with the proper specifications.
The image comes off when rubbed.
The media is moist from humidity.
Unsupported media is being used.
Remove the moist media and replace it with new, dry media.
Use MINOLTA-QMS-approved media. See
“What media types are supported?” on page
23. Check www.minolta-qms.com/support
(click on Answer Base) for currently approved media.
The media type may be incorrectly set.
Envelopes, glossy stock (set as Thick 2 or
Thick 3), labels, and thick stock have to be set in one of the Thick Stock modes.
110 Solving Problems
Symptom Cause Solution
Image defects or smudges occur in same place on every page.
The imaging unit, transfer roller, or fuser unit is old or defective.
The media path is dusty or dirty.
Remove the items and check for damage. If necessary, replace them.
Print several blank sheets of media.
Abnormal areas
(black or white spots) appear.
The imaging unit may be old or damaged.
Unsupported media is being used.
Remove the imaging unit, and check for damage. If necessary, replace it.
Use MINOLTA-QMS-approved media. See
“What media types are supported?” on page
23. Check www.minolta-qms.com/support
(click on Answer Base) for currently approved media.
Vertical streaking appears.
The imaging unit, transfer roller, or fusing unit may be misinstalled or defective.
Confirm the proper installation of the items, and check them for damage. If necessary, replace them.
Solving Problems 111
Symptom Cause
Colors are not registering properly; colors are mixed or have page-topage variation.
The color registration or calibration is not correct.
Solution
At setup, and any time the printer is moved, adjust the side-to-side (scan direction) color registration. See “Color Registration” on page 46.
The image is offset or slanted.
Media is not set properly in the media tray(s).
Remove the media, tap it to straighten it out, return it to the media tray, and realign the media guides.
Unsupported media is being used.
Use MINOLTA-QMS-approved media. See
“Media Sizes and Print Area” on page 19 for a complete list of approved media. Check www.minolta-qms.com/support (click on
Answer Base) for currently approved media.
Media is jammed inside the printer.
Remove any jammed media from the printer.
The printer is not level. Put the printer on a flat, hard, level surface not to exceed ±5° slant.
The paper path is not clean.
Remove any tape or adhesive that may have become lodged in the paper path.
Transparency (OHP) media being fed from the upper or optional trays is not feeding correctly.
Try loading about 100 pages of plain paper first in the tray to give more height to the transparency stack to reach the feed rollers.
112 Solving Problems
Status, Error, and Service Messages
Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window. Refer to the CrownBooks for further information.
Status messages are not displayed while the printer is off line.
Status and Error Messages
This message...
< COLOR > TONER
EMPTY
< COLOR > TONER
LOW
< COLOR > TONER
MISSING
means...
The < COLOR > toner cartridge is empty.
do this...
Replace the toner cartridge.
Open and close the printer’s front door.
Reset the consumables count in the Operator
Control/Consumables/
Item Replaced/
< COLOR > Toner menu.
The
< COLOR >
toner cartridge is low. Printing continues even though the warning appears.
Approximately 100 letter/A4 pages (at 5% coverage) after detecting that toner in a cartridge is low, the printer displays
< COLOR > TONER
EMPTY
in the message window, and the printer stops.
The color gradually fades, so replace the toner cartridge as soon as possible.
Do not send very large print jobs after the
TONER LOW message is displayed.
Reset the consumables count in the Operator
Control/Consumables/
Item Replaced/
< COLOR > Toner menu.
The < COLOR > toner cartridge is not installed properly.
Install the indicated toner cartridge.
Status, Error, and Service Messages 113
This message...
< N > CCITT
< ERROR >
< X > LIFE LOW
< X > MISSING
ACC DISABLED
ACC ENABLED
means...
do this...
The specified number
<N> of a CCITT message <ERROR> has been reported.
Place a service call to the vendor from whom you purchased the printer. If you cannot get service from your vendor, see the Service
& Support Guide for additional contact information.
The indicated item < X > is low, such as the fuser or transfer unit.
Replace the indicated item. If necessary, reset the consumables count in the Operator Control/
Consumables/Item
Replaced menu. The imaging unit will automatically reset its consumables count.
The indicated item < X > is missing, such as the fuser or transfer unit.
Replace the indicated item. If necessary, reset the consumables count in the Operator Control/
Consumables/Item
Replaced menu. The imaging unit will automatically reset its consumables count.
The accounting option selected is now in effect.
No action needed.
114 Status, Error, and Service Messages
This message...
ACC FILE 95%
FULL
ACC FILE 90%
FULL
ACC FILE 85%
FULL
ACC FILE 80%
FULL
ACC FILES GOT
REMOVED
ACC FILES NOT
EMPTY SHRUNK
TO %D
means...
do this...
The Job Accounting File is 80, 85, 90, or 95% full.
This message should be taken care of immediately because it may be masking another problem.
Once the accounting message is cleared, can you see
IDLE
? If
IDLE
is not there, you will see another error message displayed. Attend to the message that appears.
If you want accounting enabled, copy the job accounting and paper accounting files to floppy disk(s), or transfer them to your host computer using ftp
(if available). Then reset the accounting files so that new jobs can be accepted. If you don’t want to use accounting, you can disable it.
The accounting option is disabled and the accounting files are empty. After a reset, the files are removed. This prevents you from wasting disk space with empty accounting files.
No action needed.
An attempt to reduce the size of the accounting files has been made unsuccessfully because the size of files is bigger than the space required.
Reset the accounting files.
Status, Error, and Service Messages 115
116
This message...
ACC < X > FILE
FULL
means...
do this...
The job or paper accounting file is full
( < X> identifies the file).
This message should be taken care of immediately because it may be masking another problem.
ADC SENSOR
DUSTINESS <X>
ADJUST <INPUT>
BIN
CALIBRATING
CANCEL <N>
If you want accounting enabled, copy the job accounting and paper accounting files to floppy disk(s), or transfer them to your host computer using ftp
(if available). Then reset the accounting files so that new jobs can be accepted. If you don’t want to use accounting, you can disable it.
The Automatic Density
Control (ADC) sensor is dusty and an error or warning has been indicated.
Clean the density sensor. See “How do I clean the density sensor?” on page 77.
The < INPUT> (specified tray) is not inserted correctly.
Adjust the tray.
The printer is performing an automatic cleaning rotation.
No action needed.
One or more of the print jobs < N > in the print queue are being canceled.
Press Select for all jobs with a printing, interpreting, spooled, or terminating status to be completely removed from the system.
Status, Error, and Service Messages
This message...
means...
do this...
CANCELLING JOB
The Cancel key has been pressed, and the print job in the print queue is being canceled.
Press Select and the job in the print queue will be canceled.
CMM ERROR <
CREATING
XXXXXXXXXXXX
FILE, WAIT...
DISK ERROR
END JOB
X
CREATED FILE
>
The color profile requested is not on the printer.
Install the correct CMM profile or request another CMM profile from the application.
The accounting file has been created.
No action needed.
The specified accounting file is created when accounting is enabled and the files are not in existence or these files are created following a
Reset Accounting
( XXXXXXXXXXXX represents the Job
Accounting or Paper
Accounting file).
Wait. No other action needed.
This is an internal hard disk error.
The Cancel key has been pressed and the
End Job option selected.
Press Select to provide an end-of-job indicator for a print job that does not have one.
Status, Error, and Service Messages 117
118
This message...
ENERGY SAVER
EXTENDED ACC
FILE SIZE BY
< %D > KB
means...
do this...
The printer is in energy saver mode to reduce power consumption during periods of inactivity. When a print job is received, the printer returns to normal power within 90 seconds. While in “deep sleep,” the printer’s message window will not display operator status such as door- and tray-open messages. The printer remains in “deep sleep,” until a print job is received, or until the printer is manually switched from offline to online.
No action needed.
The < %D > (size of the non-empty accounting file) has been increased successfully.
No action needed.
FRONT COVER OPEN
The cover is open and must be closed.
Close the cover.
FUSER LIFE LOW
The fuser unit life is low. Replace the fuser unit and media feed roller.
FUSER UNIT
MISSING
IDLE
The fuser is not fully seated.
The printer is on line, but no jobs are in process.
Reset the consumables count in the Operator
Control/Consumables/
Item Replaced/Fuser menu.
Make sure the fuser is fully seated.
No action needed.
Status, Error, and Service Messages
This message...
IMAGING UNIT
LIFE LOW
IMAGING UNIT
MISSING
INITIALIZING
INVALID < X >
means...
do this...
The imaging unit life is low.
Replace the imaging unit. The imaging unit will automatically reset its consumables count.
The imaging unit is missing.
Make sure that the imaging unit is correctly installed.
The printer is initializing. Wait. No other action needed.
The printer is warming up and getting ready to go on line.
Wait. No other action needed.
The item < X > is not valid, such as disk selected or paper information.
Make sure you are inputting or choosing the valid information or value.
INVALID ID < X >
The printer has detected a nongenuine
MINOLTA-QMS consumable (toner cartridge, fuser unit, or imaging unit).
To resume printing and to prevent permanent damage to your
MINOLTA-QMS printer, replace the consumable with a genuine
MINOLTA-QMS consumable. If you are using a genuine
MINOLTA-QMS consumable and still receive this error, contact Support. Refer to the Service & Support
Guide or check www.minolta-qms.com/ support.
Status, Error, and Service Messages 119
120
This message...
MEDIA JAM
REGISTRATION
means...
do this...
MEDIA JAM DUPLEX
Media has jammed in the duplexer.
MEDIA JAM FEED
Media has jammed while being pulled from the specified tray.
Locate and remove the jam. Open and close the front door to reset the printer.
MEDIA JAM FUSER
Media has jammed leaving the fuser area.
Media has jammed in front of the imaging unit.
MEDIA TYPE
MISMATCH
MISMATCH JAM
The media detected in the tray doesn’t match the media size or type setting.
Change the media in the tray or change the media size or type setting.
Media has jammed near the transparency sensor.
Locate and remove the jam. Open and close the front door to reset the printer.
OUTPUT BIN FULL
The media has exceeded the limit (such as over 250 sheets of 20 lb [75 g/m 2 ] bond) in the output bin.
Remove the media from the output bin.
PRINTING STATUS
A status page is printing.
Wait until after the status page prints and the message clears.
PUT < SIZE > PAPER
IN < ANY > BIN
The Operator Control/
Chain Inputbins is set to
Off and the displayed tray is empty. Refill it with the specified size media. < SIZE> is the media size detected by the engine, and < ANY> is the empty tray.
Refill the tray with the specified size media.
Status, Error, and Service Messages
This message...
means...
do this...
PUT < TYPE MEDIA >
IN < INPUT > BIN
Operator Control/Chain
Inputbins is set to On and a chained tray is empty.
Refill the tray with the specified type media.
PUT < X > IN
INPUT < Y >
REPLACE < X >
RESETTING ACC TO
INITIAL STATE
The < X > specified media is not in the input tray < Y > .
Refill the tray with the specified type media.
The specified item < X > needs to be replaced, such as the fuser unit, the transfer unit, and the imaging unit.
Replace the specified item.
The accounting files have been reset.
No action needed.
RESETTING
ACCOUNTING
The reset accounting operation is in process.
Wait. No other action needed.
SYS UPDATE
ERROR < X >
The indicated error < X > has been reported.
Verify the update file and send it again or check with www.minolta-qms.com/ support and click on the
Answer Base for the latest code update.
The transfer unit isn’t installed correctly.
Remove and reinstall the transfer unit.
TRANSFER UNIT
MISSING
WAITING FOR IDLE
An active job is in process. Access to the menu is not allowed until the job is finished.
Wait until the print job is finished and the printer goes idle.
WARMING UP
The printer is warming up and getting ready to go online.
Wait. No other action needed.
Status, Error, and Service Messages 121
Service Messages
A service message sometimes occurs as a result of an unusual combination of events, not because of an actual problem. When the printer stops and a service message displays in the message window, turn the printer off and then back on. This often clears the service message indicator, and printer operation resumes. Always try this before making a service call.
Service calls should be placed to the vendor from whom you purchased the printer. If you cannot get service from your vendor, see the Service & Support
Guide for additional contact information.
This service message...
CALL FOR SERVICE
< X > means...
An error has been detected with the item indicated < X > in the service message.
do this...
Reboot the printer. This often clears the service message indicator, and printer operation can resume. If the condition persists, contact your local vendor or check the Service & Support
Guide for information on
MINOLTA-QMSauthorized service providers.
122 Status, Error, and Service Messages
HP-GL Error Codes and PCL Error Codes
The following tables list error codes that could appear on the printer message window when running the HP-GL, PCL or PCLXL emulation.
HP-GL
Error Description
Code
0 Not enough memory for job.
3
4
1
2
5
6
7
8
9
10
11
Too many transformations.
Math error.
Job aborted.
Instruction not recognized.
Wrong number of parameters.
Out of range parameter, or illegal character.
Not used.
Unknown character set.
Position overflow.
Buffer overflow.
Not used.
PCL
Error
Code
Description
0
3
4
1
2
Not enough memory for job.
State lost.
Math error.
Job aborted.
Out of memory for macros.
5 Disk full. Cannot store fonts.
6–13 Internal error 1–8.
PCLXL
Error
Code
Description
0 Not enough memory for job.
Math error.
1
2–7 Internal error 1–6
Status, Error, and Service Messages 123
PostScript Errors
If your printer is having trouble printing when using PostScript emulation, you should turn on the Error Handler in the control panel menu. Error Handler is a diagnostic tool that identifies PostScript errors encountered during a print job.
Menu
Choices
Default
Notes
Administration/Startup Options/Do Error Handler
Yes—Load the Error Handler on reboot.
No—Don’t load the Error Handler on reboot.
No
Refer to the PostScript Language Reference Manual Third
Edition (Adobe Systems Incorporated, Reading, PA:
Addison-Wesley, 1999, ISBN 0-201-37922-8) for information on PostScript errors.
You must reboot the printer after turning on the error handler for it to take effect.
Additional Assistance
If you’ve followed all of the instructions in this guide and still have problems you can’t solve, check the Answer Base at www.minolta-qms.com/support for a solution. For current sources of service and support worldwide, refer to the
Service & Support Guide (on the Documentation) CD-ROM or to www.minolta-qms.com.
124 Additional Assistance
Installing
Accessories
7
Introduction
This chapter provides information about the following accessories. Contact your local vendor or www.minolta-qms.com for purchase information.
Item Details
BuzzBox (Americas only) Via parallel connection
Dual In-Line Memory
Modules (DIMMs) (two available slots)
64, 128, or 256 MB PC-100 Compliant
SDRAM DIMMs, up to a maximum of 512 MB.
Duplex kit (Americas only) Duplex option and time-of-day clock for magicolor 3300 EN
Emulations, Fonts, Forms, and Other Software
CGM
PlanetPress (forms-creation utility)
QFORM
Custom fonts, forms, and signatures
(Americas only)— go to www.minolta-qms.com/products/ fontcenter/index.asp
High-capacity Input Feeder With one 500-sheet media tray
(HCIF) 1x500
High-capacity Input Feeder With two 500-sheet media trays
(HCIF) 2x500
Internal IDE Hard Disk
Media Tray, Standard
Upper, 250 Sheets
Tray Cover
Up to 2.2 GB
Purchasing extra trays may be convenient when changing media formats and/or when media qualities vary.
Media Tray, HCIF,
500 Sheets
SC-215 Color Convenience
Copier
Optional Automatic Document Feeder (ADF) also available.
Time-of-Day Clock May be purchased separately or as a part of the duplex kit for the magicolor 3300 EN.
For the upper and HCIF trays.
Attention
Use of consumables not manufactured by MINOLTA-QMS or use of nonsupported print media may cause damage to your printer and void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables and/ or accessories, MINOLTA-QMS will not repair the printer free of charge.
In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.
126 Introduction
Antistatic Protection
Attention
It’s very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board.
If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off). Never attach the wrist strap to any piece of equipment with an electrical current present.
Turn off all power switches first. Plastic, rubber, wood, painted metal surfaces, and telephones are not acceptable grounding points. The printer isn’t an acceptable grounding point either because it must be unplugged before you perform this task.
If you don’t have an antistatic wrist strap, discharge your body’s static electric charge by touching a grounded surface before you handle any printer boards or components and before removing the controller board. Also avoid walking around after grounding yourself.
Antistatic Protection 127
BuzzBox (Americas Only)
BuzzBox is a printer accessory that warns you with a buzzer and/or a blinking light any time the printer goes off line. This means you’re alerted to print job interruptions, such as empty media trays or other consumable issues.
What's in the Kit?
The BuzzBox kit contains the following items:
BuzzBox
Interface box
RJ-11 cable
Power adapter
Velcro ® attachment
Installing BuzzBox
1
If you have a cable attached to the printer’s parallel port, unplug it from the printer.
2
Attach one end of the parallel cable on the interface box to the printer’s parallel port.
BuzzBox
128
Interface
Box
Adapter
Ribbon Cable
The BuzzBox’s ribbon cable is designed to be directly attached to the printer’s parallel port, not to an adapter or an additional cable.
3
Use the RJ-11 cable to connect the BuzzBox to the interface box.
BuzzBox (Americas Only)
4
Choose a good location on the printer to mount the interface box. Make sure that the unit does not interfere with paper exiting the printer.
cover any vents, doors, connectors, or labels. cause the BuzzBox ribbon cable to stretch or twist.
5
Use the Velcro ® attachment provided to mount the BuzzBox where the printer operator can see and/or hear it.
A 14'/4.2 m cable is provided, but you can use up to a 500' cable (RJ-11
4-pin or 6-pin).
6
Connect the interface box to an electrical outlet.
A 110/220-volt adapter is provided in the US, and a universal power supply is provided outside the US.
7
If you unplugged a parallel cable from the printer in step 1, attach the cable to the parallel port on the interface box.
8
To test the BuzzBox, make sure its switches are on, then press the printer’s Online key to take the printer off line.
You can use the BuzzBox switches to enable or disable the buzzer, the light, or both. When the printer goes off line, the light flashes and the buzzer sounds until the printer is placed back on line or until the light and buzzer switches are turned off.
Using the BuzzBox
When the BuzzBox lights or buzzes, check the printer message window to find out what has interrupted printing. See “Status, Error, and Service
Messages” on page 113 for a list of printer messages and how to respond to them.
Remember that pressing the Online key to enter the printer configuration menu triggers the BuzzBox alarm.
Dual In-Line Memory Modules (DIMMs)
Dual in-line memory modules (or DIMMs) are compact circuit boards with surface-mount memory chips.
Your printer comes standard with 256 MB SDRAM printer memory. However, you can upgrade it to a maximum of 512 MB of RAM through the installation of additional DIMMs. Two DIMM slots are available. Additional memory must be 64, 128, or 25 6MB, PC-100 compliant SDRAM DIMMs.
Additional memory allows you to download more fonts and increase the printer's buffer (area where data sent from the computer is stored while
Dual In-Line Memory Modules (DIMMs) 129
waiting to be printed). The amount of RAM installed in your printer governs which resolutions can be used with each media size.
You may also need additional memory (DIMMs) for the following:
To print at maximum performance
To print complex graphics or complex PostScript documents
For increased collation performance
For increased spooling performance
How Much Memory Do You Need?
Check the startup page to make sure the printer has enough RAM installed.
To allocate the default amount of memory to the memory clients, use the
Memory/Quick Config menu to choose the correct resolution and paper size for your printing (refer to the CrownBooks for further information).
Quick Config is not displayed if a hard disk is installed; use Manual
Config.
130 Dual In-Line Memory Modules (DIMMs)
Basic Functionality
Size
Letter/
A4
Monochrome
Simplex Duplex
S/Q F S/Q
256 MB (Base memory)
F
Simplex
S/Q F
Color
Legal
Notes: S = Standard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)
Duplex
S/Q F
Maximum Performance
Monochrome
Simplex Duplex
F Size S/Q F S/Q
Letter/A4 256 MB (Base memory)
Legal
Simplex
S/Q F
Color
Notes: S = Standard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)
Duplex
S/Q F
288 MB
Installation
Attention
It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 127. In addition, always handle circuit boards by the edges only.
Dual In-Line Memory Modules (DIMMs) 131
1
If you are not to the point when you are able to print an advanced status page (with the control panel’s Print Status? button) yet, skip to step 2.
If you have previously installed your printer and have confirmed that it is printing, print an advanced status page in case you need to restore any current memory settings after the DIMM installation.
Installing DIMMs automatically restores memory defaults. If your memory settings are specific to your environment, print an advanced status page before installing DIMMs, so you can recover the current memory settings.
2
Turn off the printer and disconnect the power cord and all interface cables.
3
Remove the controller board from the printer.
Loosen two screws, one on each end of the I/O connector panel, and, using the tab on the lower side of the connector panel, pull the controller board from the printer.
4
Position the controller board on a flat surface so the controller board lies flat and the
I/O connector panel is facing you.
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If you want to install more memory, you have to exchange one or more DIMMs for DIMMs with a greater memory capacity.
132 Dual In-Line Memory Modules (DIMMs)
5
If you need to remove a DIMM before installing one, remove it as follows; otherwise, skip to step 6.
a Using both thumbs, pull the latches (one on each side of the
DIMM connector) outward.
b Lift the DIMM straight out of the DIMM connector.
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Insert the new DIMM straight down into the
DIMM connector until the latches snap into the locked position.
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Observe the keyed side of the DIMM to align it with the connector.
When seated, the DIMM stands upright, firmly in place. If you cannot snap the DIMM into place, do not force it.
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Reposition it, making sure that the bottom of the DIMM is seated completely in the connector.
7
Reinstall the controller board into the printer.
Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the two screws.
8
Reconnect all interface cables.
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Dual In-Line Memory Modules (DIMMs) 133
9
Reconnect the power cord, and turn on the printer (a startup page should print, if enabled).
In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.”
10
Verify that the total size of the RAM installed in your printer is listed on the startup page (control panel’s Administration/Startup Options/Do Start
Page menu) or a status page (control panel’s Print Status ? button or
Administration/Special Pages/Print Status menu).
Duplex Kit (Americas Only)
The duplex kit (designed for the magicolor 3300 EN) consists of a custom integrated curcuit chip, which provides duplex printing and time-of-day clock capability. Follow the instructions in “Time-of-Day Clock” on page 145 to install integrated circuit chip.
Emulations, Fonts, and Other Software
Emulations
CGM is available as an optional emulation. This section describes how to download an emulation to the printer’s hard disk.
You must have at least one hard disk, internal or external, attached to the printer in order to use an optional emulation. If more than one hard disk is available, the emulation automatically installs itself on the disk with the most free storage space. MINOLTA-QMS recommends that you have at least 4 MB of memory above the base configuration and that you add at least 1 MB memory for each emulation installed. This ensures that the printer can run the emulation without slowing down performance.
Downloading an Emulation via PageScope Net Care
MINOLTA PageScope is a utility which provides access to printer management functions, including status monitoring and network/printer parameter settings. We recommend that you use PageScope to download an emulation.
Refer to the PageScope online help on the Software Utilities CD-ROM for instructions about downloading applets for telnet and ftp.
134 Duplex Kit (Americas Only)
CrownView
Many of the configuration choices that can be made at the control panel can also be made via CrownView. See the MINOLTA-QMS CrownView online help for information.
Downloading an Emulation via a Parallel Interface
1
Turn on the printer, and wait for IDLE to display in the message window.
2
If your PC is running Windows, change to DOS.
3
Insert the emulation CD-ROM or disk in your PC, and change to that drive
(for example, if you’re using the D drive, type d:
↵
).
4
Send the emulation to the printer’s hard disk. Type
copy filename 1pt#
↵ where filename is the name of the installation file and where # is 1 to 3, depending on the parallel port your printer is connected to (usually 1).
5
When downloading is complete and the printer returns to idle status, reboot the printer.
The emulation should be listed in the Options section of the printer’s startup page, in the Administration/Emulation printer’s configuration menu, and on the advanced status page.
Downloading an Emulation via an Ethernet Interface
Before you begin this procedure, your printer and PC (or UNIX workstation) must be connected to an Ethernet network running TCP/IP and have valid IP addresses.
1
Turn on the printer, and wait for IDLE to display in the message window.
2
If your PC is running Windows, change to DOS.
3
Insert the emulation CD-ROM or disk in your PC, and change to that drive
(for example, if you’re using the D drive, type d:
↵
).
If you want to download the emulation from a UNIX workstation, copy the installation file from the emulation CD-ROM or disk to a temporary directory on your UNIX workstation, then change to that directory.
4
Open an ftp session on your PC or workstation by typing one of the following commands:
ftp printername
↵
(for example, ftp pctdev6
↵
)
ftp ipaddress
↵
(for example, ftp 161.33.130.45
↵
)
5
When prompted for a user name and password, press Enter for both.
An ftp > prompt displays.
Emulations, Fonts, and Other Software 135
6
At the ftp> prompt, change to binary mode by typing
bin
↵
7
At the ftp> prompt, send the emulation file to the printer’s hard disk by typing
put filename
↵ where filename is the name of the installation file.
The printer’s message window reads 1 ACTIVE JOB to indicate that the emulation is being downloaded to the hard disk. The ftp> prompt returns when the emulation has finished loading.
8
At the ftp> prompt, end the ftp session by typing quit
↵
9
When the Disk light stops flashing and the printer’s message window reads IDLE for at least 30 seconds, turn the printer off and then on again.
The emulation should be listed in the Options section of the printer’s startup page, in the Administration/Emulation printer’s configuration menu, and on the advanced status page.
You may want to erase any installation files left on your computer
(and/or workstation), and then remove any temporary directories.
Using an Optional Emulation
Refer to the documentation that came with your emulation for configuration and usage instructions.
Fonts, Forms, and Signatures
136
MINOLTA-QMS Font & Form Center
The MINOLTA-QMS Font & Form Center serves our customers with custom fonts, logos, signatures, and forms. Further information can be found on the web at http://www.minolta-qms.com/products/fontcenter/index.asp or by telephone in the Americas at (251) 634-4FONT. The MINOLTA-QMS Font &
Form Center
Maintains a library of PCL and PostScript fonts.
Develops custom PCL and PostScript fonts.
Develops PCL, PostScript, and MINOLTA-QMS QUIC signatures.
Develops PCL, PostScript, and MINOLTA-QMS QUIC logos and graphics.
Develops QFORM, PlanetPress, and Word forms.
Archives files at no extra cost.
Emulations, Fonts, and Other Software
QFORM
The MINOLTA-QMS QFORM option allows you to use existing lineprinter and forms printing applications on your printer. This printer resident application gives you the ability to store PostScript forms on the printer’s hard disk and fill those forms with your application’s ASCII print stream.
Features include
Definition of page formatting and fonts
Duplexing with binding-margin offsets
Two-sided forms with text fill-in on front and/or back
“Gray bar” listing formats
Automatic page numbering
ANSI carriage-control recognition
Single- and multipart forms
Labels
Logos and watermarks
MINOLTA-QMS QFORM doesn’t support color features.
QFORM allows you to use existing lineprinter and forms-printing applications on your printer. This printer-resident application gives you the ability to store
PostScript forms on the printer’s hard disk and fill those forms with your application’s ASCII print stream.
Refer to the documentation that comes in the QFORM kit for installation and usage instructions.
PlanetPress
PlanetPress is an electronic forms package that allows the creation and modification of business forms, MICR checks, bar codes, and other preprinted forms. Refer to the documentation that comes in the PlanetPress kit for installation and usage instructions.
Optional Fonts
Optional fonts are available as files on floppy disks or CD-ROMs. An optional internal IDE hard disk must present on your printer before you can download a font. We recommend that you use the MINOLTA-QMS Download Manager for Windows to download fonts. Other methods include downloading via
Ethernet, USB, or parallel connections (refer to the CrownBooks for more information).
If you need assistance, more details can be found at www.minolta-qms.com/ support (click on Answer Base).
Emulations, Fonts, and Other Software 137
CID Fonts
CID fonts are a format of composite (multibyte) Type 1 fonts that address the requirements of Far East markets. CID-keyed refers to the character identifier
(CID) numbers that are used to index and access the characters in the font.
A CID font consists of a large font file that contains all the character outlines and a small CMap file that contains a list of characters, encodings, and character identifiers. Each CID font can support many character set and encoding combinations. CID fonts Adobe Morisawa, Enfour, and Fontworks are supported on your printer.
High-capacity Input Feeder (HCIF)
The high-capacity input feeder (HCIF) is availablein two models:
1x500—Includes one 500-sheet media tray
2x500—Includes two 500-sheet media trays and casters
The HCIF is positioned under the printer, so no extra horizontal space is necessary.
The 1x500 HCIF and printer may be placed either on a table or desktop or on the floor. However, the 2x500 HCIF is designed to be placed only on the floor.
What’s in the Kit?
1x500 High-capacity input feeder 2x500 High-capacity input feeder
High-capacity input feeder with one media tray (500 sheets)
High-capacity input feeder with two media trays (500 sheets each)
138 High-capacity Input Feeder (HCIF)
Installation
WARNING!
Your printer weighs approximately 77 lbs (35 kg) with consumables. Be sure to have help when lifting and moving it.
1x500 High-capacity input feeder 2x500 High-capacity input feeder
1
Remove the HCIF from the shipping carton, and place it on a table or flat surface near the printer.
2
Remove any tape and packing material from the HCIF.
We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer.
3
Slide open the media tray until it stops.
3
Slide open the top media tray until it stops.
4
Using both hands, lift it slightly to remove it from the printer.
5
Remove any shipping tape and spacers.
High-capacity Input Feeder (HCIF) 139
1x500 High-capacity input feeder 2x500 High-capacity input feeder
6–7
6
Repeat steps 3–5 for the lower media tray.
Skip to step 8.
7
Lock the two casters on the bottom of the HCIF.
140
Attention
The casters must be locked so the unit does not roll unexpectedly while in operation.
8
Turn off the printer, and then disconnect the power cord and all interface cables from the printer.
9
With another person’s help, lift the printer.
Front
Do not tilt it more than 10° in any direction at any time.
Hand grips
WARNING!
Your printer weighs approximately 77 lbs (35 kg) fully assembled.
Be sure to have help when lifting and moving it.
High-capacity Input Feeder (HCIF)
1x500 High-capacity input feeder 2x500 High-capacity input feeder
10
Set the printer on top of the HCIF.
Be sure to align the printer and HCIF as precisely as possible.
11
Remove the upper media tray.
12
Remove the media tray cover from the rear of the printer.
High-capacity Input Feeder (HCIF) 141
1x500 High-capacity input feeder 2x500 High-capacity input feeder
13
Screw in the 4 screws and tighten them.
14
Install all media tray covers.
15
Reinstall the media trays.
142
If you need to move the printer with the HCIF attached, unlock the casters and then move the unit.
16
Plug the printer in and turn it on.
17
Readjust the printer’s color side-to-side registration, if necessary. Refer to chapter 3, “Color Printing,” for instructions.
High-capacity Input Feeder (HCIF)
Internal IDE Hard Disk
Attention
Make sure that the printer and all accessories are turned off before installing accessories involving the controller board.
One optional internal IDE hard disk is supported.
Direct printing of complex or large PDF files may require additional memory and/or a hard disk.
What's in the Kit?
The internal IDE hard disk drive kit includes the following:
IDE hard disk with ribbon cable attached
IDE hard disk bracket
4 screws
Installation
Attention
It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 131. In addition, always handle circuit boards by the edges only.
When installing or removing a hard disk, make sure that the metal support posts (on the hard disk) do not come in contact with any of the electrical leads on the chips mounted on the controller board. The controller board will not function if any of the leads are broken or shorted together.
1
Turn off the printer, and then disconnect the power cord and all interface cables from the printer.
2
Loosen two screws (one on each end of the interface panel) and, using the tab on the lower side of the panel, pull the controller board from the printer.
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Internal IDE Hard Disk 143
144
3
Position the controller board on a flat surface so the controller board lies flat and the interface panel is facing you.
4
Attach the internal IDE hard disk drive to the hard disk bracket.
Attach the internal IDE hard disk drive to the bracket with the grooved- end of the bracket facing the ribbon cable.
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The screw holes in the bottom of the hard disk should match up with the holes on the hard disk bracket.
Fasten the hard disk to the bracket with the screws provided.
5
Position the hard disk so that the four support posts face the controller board, the colored stripe on the ribbon cable faces away from you, and the connector is down.
6
Insert ribbon cable connector pin 1 (the colored stripe side of the cable) in hard disk connector pin 1.
Attention
Make sure that the ribbon cable connector and the controller board connector pins are properly aligned. Damage to the controller board could result if the pins are misaligned.
7
Press down gently but firmly on the cable connector until it is fully seated.
Attention
Do not push or pull with the ribbon cable. Use the cable connector.
8
Align the support posts with the holes on the controller board, and then press down to secure the hard disk to the controller board.
So that you don’t stress the board, press one corner at a time to secure the hard disk to the controller board.
9
Reinstall the controller board into the printer.
Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the two screws.
10
Reconnect all interface cables.
Internal IDE Hard Disk
11
Reconnect the power cord and turn on the printer.
In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.”
12
When you print a startup page, verify that the hard disk is listed.
Media Trays
The printer comes with a 100-sheet multipurpose tray (tray 1) and a
500-sheet media tray (the standard upper tray—tray 2). The optional 1x500 high-capacity input feeder has one 500-sheet media tray (tray 5), and the optional 2x500 high-capacity input feeder has two 500-sheet media trays
(trays 5 and 6). Additional trays may be purchased. Extra trays provide two main benefits:
Expanded flexibility to switch media size, color, and type without having to unload and load media.
Increased media-feed capacity.
Keep replacement trays close by, so you can easily change media by slipping one tray out and another in.
SC-215 Color Convenience Copier
Follow the installation instructions included with the SC-215.
Time-of-Day Clock
The time-of-day clock provides time and date information on the startup page and in the accounting data.
Installation
Attention
It’s very important to protect the printer controller board and any associated circuit boards from electrostatic damage. Before performing this procedure, review the antistatic caution on page 127. In addition, always handle circuit boards by the edges only.
Media Trays 145
1
Turn off the printer, and then disconnect the power cord and all interface cables from the printer.
2
Loosen the screws and pull the controller board from the printer.
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WARNING!
Because the time-of-day clock includes an internal battery, there is a danger of explosion if the clock is incorrectly installed or replaced.
Replace it only with a supported MINOLTA-QMS time-of-day clock.
Dispose of any used time-of-day clock in accordance with local laws and regulations.
3
Attach the time-of- day clock to the controller board.
Pin 1 indicator
Pin 1 notch/label
146
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Attention
Make sure that the pins on the time-of-day clock are properly aligned with those in the receiving socket on the controller board. Damage to the time-of-day clock and/or controller board could result if the pins are misaligned.
a Locate the time-of-day clock socket on the controller board and the pin
1 notch or printed label.
b Locate the pin 1 indicator mark on the top of the time-of-day clock.
This mark may be a notch or a slight depression on one end of the clock.
Time-of-Day Clock
c Align this indicator mark with the pin 1 notch or printed label on the controller board.
d Gently press down on the time-of-day clock until it’s firmly seated.
4
Reinstall the controller board.
Gently slide the controller board into the printer’s tracks until it is fully seated, and then tighten the screws.
5
Reconnect all interface cables.
6
Reconnect the power cord and turn on the printer.
In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.”
The presence of the clock will be automatically sensed.
7
Print a startup page.
The time-of-day clock is not listed under “Installed Options” on the startup page, but the time does appear as System Date in the Printer Information column.
For instructions about setting the time-of-day clock, refer to the CrownBooks.
Tray Cover
The tray cover accessory protects the media tray(s) from dust.
Installation
1
Hook the tray cover onto the tabs on the rear of the printer.
Tray Cover 147
2
If you add a high-capacity input feeder, remove the tray cover from the rear of the upper media tray.
The illustrations in this section show a 2x500 high-capacity input feeder, but the same procedures can be used for a
1x500 high-capacity input feeder.
3
Then attach the HCIF tray covers by hooking the tray covers and at the rear of the printer onto the corresponding tabs.
4
Rettach the tray cover onto the upper media tray.
148 Tray Cover
Technical
Specifications
A
Requirements
Space Requirements
The following illustrations show the amount of space required around the printer for adequate ventilation and for operating the printer, replacing consumables, and removing media jams.
Top View
B
A
D
C
A 4"/100 mm
B 24"/600 mm
C 8"/200 mm
D 6"/150 mm
E 4"/100 mm
F 6"/150 mm
G 24"/600 mm
H 8"/200 mm
Front View
E F
Side View
G
H
WARNING!
Obstructing the ventillation grilles could present a fire hazard.
Location Requirements
On a surface capable of supporting the printer, accessories, consumables, and media.
Component
Printer
Consumables (such as toner, imaging unit)
Weight
65 lbs (29.5 kg)
12 lbs (5.5 kg) (total)
150 Requirements
Component
Media
Weight
5.2 lbs (1.9 kg) per ream of 20 lb bond (75 g/m 2 ) paper
1x500 High-capacity input feeder 32.0 lbs (14.5 kg)
(HCIF) (with packaging)
2x500 High-capacity input feeder 49.6 lbs (22.5 kg)
(HCIF) (with packaging)
In a place with the following characteristics:
On a hard, flat, stable, level (±5° or less slant at any point on the machine) surface. A surface can be tested for levelness with a standard round pencil. If the pencil rolls, the surface is not level .
Close to an easily accessible grounded power supply (on an exclusively dedicated power outlet) that meets printer specifications.
Near your computer—at the length 6.5'/2 m or less for an IEEE 1284 bidirectional parallel connection.
With enough space to allow adequate ventilation and easy servicing.
With an ambient temperature range of 50°–90° F/10°–32° C and relative humidity range of 15%–85% (noncondensating).
At an altitude of 0–10,1 7 0'/0–3,100 m.
In a place away from the following:
Direct sunlight, heating and cooling sources, extreme temperature and humidity changes, wind, dust, open flames, and items that can easily burn.
A connection to the same electrical circuit as high-current machines, noise-generating equipment (such as a copier or air conditioner), and strong magnetic or electromagnetic fields (such as a refrigerator).
Water, water pipes, liquid (drink) containers, and corrosive chemicals or vapors, such as ammonia.
Small, loose metal parts, such as paper clips and staples.
Do not tilt the printer more than 10° when moving it.
If the printer is located in a cold room that is rapidly heated, or if the printer is moved from a cold place to a warm, humid place, condensation may occur within the printer, degrading print quality. If this occurs, allow the printer to adapt to the environment for about one hour before use.
Requirements 151
If using a humidifier or water vaporizer in the room with the printer, use only purified or distilled water. Impurities in the water may be released into the air, where they can accumulate inside the printer and cause degraded printer output.
Attention
Do not connect the groundwire to gas or water pipes or grounding for telephones.
Power Requirements
WARNING!
Connect the power plug to an outlet with the same rated voltage as the printer (120 or 240 V), and fused for at least 15 amperes (4 amperes for
240 V). No other devices should be connected to this outlet, as overheating could cause fire or electric shock. The printer draws 8 A at
120 V, or 4 A at 240 V. Your printer requires a properly grounded AC outlet with a rated line voltage of 120 V or 220–240 V. The grounding terminal on the power cable should be connected to a good earth ground to prevent electric shock and fire.
In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device. ”
Power North America 120 VAC 50 Hz 8 amps
Europe 220–240 VAC 50/60 Hz 4 amps
Latin America 115/120 VAC 50/60 Hz 8 amps
220–240 VAC 50/60 Hz 4 amps
Notes: Amperage capacity at least 1.2 times that used by the printer.
Voltage
Fluctuation
Rate and Rated
Line Voltage
North America
Europe
Latin America
120 VAC ±10%
220–240 VAC ±10%
120 VAC ±10%
220–240 VAC ±10%
Notes: 10% of the rated line voltage for proper operation.
Within 50–60 ±3 Hz Frequency
Variation Rate
Fused For at least 15 amperes (8 amperes for 240V).
152 Requirements
Printer
Maximum
Electrical
Current
Noisegenerating
Equipment
Grounding
Draws 8 A at 110 V or 120 V; or 4 A at 220 V or 240 V.
Required during operation is 8 amps for a 120 V system and 4 amps for a 220–2 4 0V system.
Should not be connected to the same electrical outlet as the printer.
Your printer requires a properly grounded AC outlet.
ENERGY STAR Compliance
The magicolor 3300 basic configuration is compliant with US Environmental
Protection Agency (EPA) ENERGY STAR regulations. After a user-configurable period of inactivity, the printer changes to a low-power state (the engine remains on, but the fuser turns off). When a print job is received, the printer returns to normal power.
Requirements 153
Engine and Controller Specifications
Print Speed
Maximum Print Speed in
Pages per Minute
A4 Transparency
A4 Thick Stock 2
Print Quality
Standard or Quality Fine
Simplex Duplex* Simplex Duplex*
A4 24 15.1
12 7.7
– – 12 –
A4 Thick Stock 3
A4-Sized Label Sheet
A5
A5 Thick Stock 2
A5 Thick Stock 3
B5
B5 Thick Stock 2
B5 Thick Stock 3
Custom Paper Size
Envelope
26
–
26
–
Varies
–
15.4
–
15.4
–
–
–
13
13
13
13
13
Varies
13
7.9
7.9
–
7.9
7.9
–
–
–
Executive
Executive Thick Stock 2
Executive Thick Stock 3
Legal
Legal Thick Stock 2
Legal Thick Stock 3
Letter
26
–
20
–
15.4
–
13.5
–
13
13
10
10
Letter Thick Stock 2
Letter Thick Stock 3
Letter-Sized Label Sheet
Letter Transparency
26
–
15.4
–
13
13
Postcard (Japanese) – – 13 –
* Duplexing is supported only up to 28 lb (105 g/m²) bond. Duplexing envelopes, glossy stock over 28 lb (105 g/m²) bond, labels, thick stock over 28 lb (105 g/m²), and transparencies is not supported.
7.9
7.9
–
6.9
6.9
–
7.9
7.9
–
154 Engine and Controller Specifications
Engine
Engine
Standard average duty cycle
Fuji-Xerox Hibana
3,000 simplex letter/A4 pages per month
The duty cycle is affected by the media type and percent coverage.
Printer type Desktop, tandem, color laser marking engine
Print method Scanner: Semiconductor laser with rotating mirror
Recorder: Black writing electrophotographic
Process: Cyan, magenta, yellow, and black toner image transfer to print media
Resolution
Fuser: Heated rollers
600 x 600 dpi (default)
1200 x 1200 dpi
You may also need additional memory (DIMMs) for the following:
To print at maximum performance
To print complex graphics or complex PostScript documents
For increased collation performance
For increased spooling performance
Toner Type: Chemical-type
Packaging: User-replaceable toner cartridges
Keyed toner cartridges are available from your local vendor or from www.q-shop.com.
Warm-up Typical: 1.5 minutes from power on, assuming normal temperature and humidity.
After New Imaging Unit Installed: 6 minutes.
Input sources Standard: 100-sheet (face up) multipurpose tray
500-sheet (face down) upper tray
Output
Media sizes/ weights
Media type
Notes
Optional: One 500- sheet (face down) tray in the 1x500 high-capacity input feeder
Two 500-sheet (face-down) trays in the 2x500 high-capacity input feeder
250-sheet (face down) output tray on top of printer
See “Media Sizes and Print Area” on page 19.
Cut-sheet
The maximum media weight supported for duplex printing is 28 lb bond (105 g/m 2 ).
Engine and Controller Specifications 155
Controller
CPU
Resident emulations
QED 7065c R5000, operating at 450 MHz
HP PCL5e/5c/GL-2—PCL5e: LaserJet 4000, PCL5c:
Color LaserJet 4500, PCLXL: Color LaserJet 4500),
HP/GL-2 (600/1200)
HP PCL 6—Color LaserJet 4500 (600/1200)
HP-GL—7475A/7550/Draftmaster (600 dpi)
Lineprinter—(600 dpi)
PDF—Version 1.3 and below
Direct printing of complex or large PDF files requires a hard disk and may also require additional memory.
Optional emulations
PostScript—Level 3 (600/1200 dpi)
CGM
QFORM
Fonts PostScript—145 resident PostScript fonts that can be scaled from 4 points upward and rotated to any angle in 1° increments; all typefaces have multilingual character sets
PDF—137 resident PDF fonts
HP PCL 5e, 5c—89 resident scalable fonts
PCL XL—108 resident scalable fonts and 16 resident symbol sets
HP-GL—40 resident HP-GL symbol sets
Standard interfaces
CID Font Support—Support for 4 Type 4 and Type 32 bitmapped CID fonts
Type 1/Type 3 Support—Support for Type 1 and Type 3 host-resident downloadable PostScript fonts
TrueType—Support for Type 42 (PostScript format) host-resident downloadable TrueType fonts, support for
TrueType fonts in PCL
CrownNet Ethernet—10BaseT/100BaseTX
Parallel—Centronics/IEEE 1284 bidirectional
USB—USB Type B connector
156 Engine and Controller Specifications
RAM Type: PC-100 Compliant SDRAM DIMMs
Base system RAM: 256 MB
Total RAM: Upgradable to 512 MB (through 2 DIMM connectors)
Optional RAM 64, 128, and 256 MB DIMMs
For information about DIMMs recommended for your printer, see the magicolor 3300 Answer Base at www.minolta-qms.com/support/
Softloadable; stored in Flash ROM System software
Optional
Internal IDE hard disk
Up to 2.2 GB; must be PIO Mode 4 compatible
For information about hard disks recommended for your printer, see the magicolor 3300 Answer Base at www.minolta-qms.com/support/
Time-of-day clock
Optional
Job accounting Crown job accounting; requires an optional internal IDE hard disk drive
Warning function
Optional, BuzzBox (light/buzzer printer warning device); operates over a parallel connection; Americas only
Electrical
Voltage and Power
Voltage and frequency
Phase
Power consumption
Certification
US: 120 volts
±
10% at 60 Hz
±
2 Hz
International: 220-240 volts +6/-10% at 50 Hz
±
2 Hz
Single
Mode Average
Operation
Standby
Power saver
ENERGY STAR compliant
450 watts
180 watts
Maximum
850 watts
850 watts
45 watts
Engine and Controller Specifications 157
158
Current
Mode
Operation (100–120 V)
Operation (220–240 V)
Standby Power saver mode (100–120 V)
Standby Power saver mode (220–240 V)
Average
4 amperes
0.75 amperes
1.7 amperes
0.2 amperes
Maximum
8 amperes
4 amperes
8 amperes
4 amperes
Environmental
Acoustic noise data by
ISO 7779
Measured in Standby: 32.1 dB
Regulation: 38 dB Max.
Relative humidity
Measured in Printing: 55.8 dB
Regulation: 57 dB Max.
Operating: 20-80% RH (noncondensing)
Temperature range
Transportation/Storage: 10–90% RH (non- condensing)
Operating: 50-90.5° F (10-32.5° C)
Transportation/Storage: 32-95° F (0-35° C)
Altitude
Inclination
Operating: 0-8202 ft (0-2500 m)
Operating: ±5° or less slant at any point around the machine
O ptim al Operating Range
Acceptable Operating Range
50
40
30
20
10
80
70
60
0
10
50
17.5 20
63.5 68
27
Ambient Temperature
30 32.5
80.6 86 95.0
Cº
Fº
Engine and Controller Specifications
Physical
Main Body
Dimensions
W: 17.3"/439 mm
H: 17.5"/445 mm
D: 25.1"/638 mm
Weight
Unpacked
(without consumables):
65 lbs/29.5 kg
Unpacked
(with consumables):
77 lbs/35 kg
Packed to ship:
101.2 lbs/46 kg
Packed to ship:
32 lbs/14.5 kg
1x500
High-Capacity
Input Feeder
2x500
High-Capacity
Input Feeder
Packed to ship:
W: 29.4"/746 mm
H: 12.8"/325 mm
D: 22.5"/571 mm
Packed to ship:
W: 29.4"/746 mm
H: 18.7"/476 mm
D: 22.5"/571 mm
Packed to ship:
49.6 lbs/22.5 kg
Consumable Life Expectancies
Attention
The stated life expectancy of each consumable based on printing under specific operating conditions, such as media type (paper), page size
(simplex, letter/A4), coverage (normal 5% coverage), and job size (average
4-page jobs). These parameters provide optimal consumable life.
The actual life expectancy will vary (or be reduced) based on printing under specific operating conditions and other printing variables, such as intermittent printing (for example, one-page jobs), ambient temperature, humidity, media type, page size, duplexing (a duplex page is equivalent to two simplex pages), and content of material printed (for example, text or graphics).
Starter Toner Cartridges
The printer ships with a full set of starter toner cartridges. At 5% coverage, you can expect to print approximately 4,000 letter/A4 simplex pages (faces) with the starter black toner cartridge and approximately 3,000 letter/A4 sim-
Consumable Life Expectancies 159
plex pages (faces) with the starter yellow, magenta, and cyan toner cartridges. (However, many factors also affect toner life expectancy. See the notes at the end of the following table.)
Replacement Toner Cartridges
The following table lists the approxiate life expectancy of replacement toner cartridges at various percentages of coverage.
Coverage
5%
10%
15%
20%
25%
30%
35%
40%
45%
Number of Simplex Pages (Faces)
Black Yellow, Magenta, Cyan
9,000
4,500
6,500
3,250
3,000
2,250
1,800
1,500
1,285
1,125
1,000
2,167
1,625
1,300
1,083
928
813
722
50%
55%
60%
65%
70%
75%
80%
85%
900
776
750
696
644
600
563
529
650
560
542
503
465
433
407
382
90%
95%
500
473
361
342
100% 450 325
Toner cartridge life is directly related to the number of rotations of the OPC. Longest unit life is achieved with continuous printing, which requires a cleaning rotation after every fourth page of an average-size job. Intermittent printing with small job sizes requires a cleaning rotation after each one-page simplex job, and therefore impacts
OPC life.
A toner cartridge contains enough toner to print letter/A4-size pages at the percent coverage stated. However, other factors also affect toner life .
160 Consumable Life Expectancies
Transfer Unit
Transfer Unit
(with built-in waste toner box)
Approximately 25,000 simplex pages @ 5% coverage.
Imaging Unit
Number of
Pages per Job
Maximum
Simplex
Pages
3 26,000
4 (Average Size) 30,000
5 and Above 30,000 or
Percent Toner
Coverage (Four-
Page Average)
25%–30%
20%–25%
Less Than 20%
(average)
Maximum
Simplex
Pages
20,000
23,000
30,000
Notes: *The imaging unit life is dependent on the average number of pages or the toner coverage, whichever comes first. For example, if you print four-page simplex jobs at 5% coverage, the maximum is 30,000 pages. If you print four-page simplex jobs, and your black (or any color) toner has exceeded a total of 35% coverage, your maximum is 15,000 pages. The highest coverage of color will lead the life of the imaging unit, not the average of four colors. A simple display of pages remaining on your imaging unit life is in your CrownView Statistics. For more information, see the
CrownBooks in PDF on the Documentation CD-ROM.
Fuser Unit and Media Feed Roller(s)
Fuser Unit and media feed roller(s)
Approximately 100,000 simplex pages (average 4 pages/ job)
Use of consumables not manufactured by MINOLTA-QMS or use of nonsupported print media may cause damage to your printer and will void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables and/or accessories, MINOLTA-QMS will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.
To order consumables and accessories, go to www.q-shop.com or check www.minolta-qms.com or the Service & Support Guide for the
MINOLTA-QMS office closest to you.
Consumable Life Expectancies 161
IPP
IPP has two meanings:
1
Internet Printing Protocol—Internet Printing Protocol allows you to print remotely to any IPP-enabled printer through both intranets and the
Internet. All printers, including the magicolor 3300, that are shared on a
Windows 2000 (and higher)-based server are automatically made accessible by using the Internet Printer Protocol (IPP). This technology allows for electronic distribution of documents via the Internet, and communication between the user and the printer. You can submit jobs, inquire about the status of a printjob, and cancel a job.
Internet printing in Windows 2000 is automatically enabled by installing
Microsoft Internet Information Services (IIS). Clients that are running
Microsoft Internet Explorer 4.01 (and later) with IPP printing support can print to Internet printers. IPP (which is case-sensitive) is built on top of
HTTP, which in turn runs over TCP/IP. a After the driver is installed, select Start/Settings/Printers/
Add Printer.
b Click Next; then select
Network Printer; then click
Next.
c Select “Connect to a printer on the Internet or on your intranet”. d Enter the URL, for example: http://iphostname:80/printer_name. iphostname:80 = printer name in the host table, or the printer IP address. The iphostname is acquired from the System Administrator.
printer_name = the printer name given on the startup or status page
(do not include spaces or underscores in the name).
For instructions on changing your default printer name, refer to
the CrownBooks. e Click Next and follow the instructions on the screen.
f Print a test page, and verify that the test page printed.
Windows 98/95-based clients can install the add-on Internet printing client from the Windows 2000 Server CD-ROM by using the following command:
\clients\win9xipp.cli\wpnpins.exe
162 IPP
2
Internet Pull Printing—Internet Pull Printing is a way to download files the printer can interpret already (such as PS, PCL, HPGL) and send them to the printer without having to download them to a computer first.
Internet Pull Printing does not provide an HTML emulation that prints web pages.
To do effective pull printing, you have to be able to access both “http” and
“ftp” methods.
Internet Pull Printing is activated through the printer’s web page
(CrownView). One of the menu selections you will see on the printer’s browser page is Internet Pull Printing. When the menu item is selected, you are presented with several fields to populate.
a No User name is required.
b Password is “admin” (all lower case, without the quotes).
c URL is the web address of the file you wish to print to the printer, for example: http://newsite.test.com/testfile.ps.
The Use Proxy check box and the DNS/PROXY Settings are fields that will best be addressed by your System Administrator according to your network environment.
d Once the password and URL have been input, simply select the Pull
File button. You should receive a message that lists the URL address and file, saying that it has been queued to print.
Internet traffic will factor into print speed and how fast the job is received.
If you incur any error messages, or your file does not print, contact your System Administrator to discuss the information on the Use Proxy check box and the DNS/PROXY Settings page.
Document Option Commands
This lists the supported Document Option Commands (DOCs) for your magicolor 3300. The commands are grouped by feature type.
Each command is preceded by either a DOC statement (%%) or an
IncludeFeature statement (%%IncludeFeature). See the Crown Document
Option Commands manual for information on all other commands.
Document Option Commands 163
Header/Trailer Page Commands
Print charge number
Print copyright statement
Print document creator
Print creation date and time
Print current date
End comments
Print document owner
%%ChargeNumber
%%CopyRight:
%%Creator:
%%CreationDate:
%%Date:
%%EndComments
%%For:
Print document host
Job completion notification via email
Select page order
%%Host:
%%Pages
%%Notify
%%PageOrder
Save job for reprinting (proof and print) %%Reprint:
Print routing information %%Routing:
Print document title
Print version and revision
Print header page
Print trailer page
%%Title:
%%Version:
%%IncludeFeature: header
%%IncludeFeature: trailer
HP-GL Emulation Commands
Select enhanced resolution
Expand plot
Select original paper size
Select pen width and color
Select plotter
Scale the image
Set origin
%%IncludeFeature: enhanced
%%IncludeFeature: expand
%%IncludeFeature: size
%%IncludeFeature: pen
%%IncludeFeature: plotter
%%IncludeFeature: scaling
%%IncludeFeature: origin
HP PCL 5e Emulation Commands
Fonts
Install object
Remove object
Remove resource
164
Retain temporary
Select default font
Select default font ID
Reset
Select symbol set
Set carriage return to CR+LF
Set linefeed to CR+LF
Set number of lines per inch
Set point size
Resource
%%IncludeFeature: scalablefonts
%%IncludeFeature: install
%%IncludeFeature: remove
%%IncludeFeature: removeresource
%%IncludeFeature: retaintemporary
%%IncludeFeature: font
%%IncludeFeature: fontid
%%IncludeFeature: reset
%%IncludeFeature: symbolset
%%IncludeFeature: criscrlf
%%IncludeFeature: lfiscrlfl
%%IncludeFeature: linesperinch
%%IncludeFeature: pointsize
%%IncludeFeature: resource
Document Option Commands
Lineprinter Emulation Commands
Select font for current job
Set point size for current job
Specify character map type
Number lines
Set tabs
Set linefeed to CR+LF
Set carriage return to CR+LF
Set formfeed to CR+FF
Wrap lines
Set number of lines per page
Set margins
Set orientation
%%IncludeFeature: font
%%IncludeFeature: pointsize
%%IncludeFeature: map
%%IncludeFeature: number
%%IncludeFeature: tabs
%%IncludeFeature: lfiscrlf
%%IncludeFeature: criscrlf
%%IncludeFeature: ffiscrff
%%IncludeFeature: autowrap
%%IncludeFeature: linesperpage
%%IncludeFeature: lpmargins
%%IncludeFeature: lporientation
Document Formatting
Logical page orientation
Number up printing
Offset logical page
Print borders
Scale logical page
Print background images
Set printer resolution
Print page range
Duplex printing
Collate print job
Logical page size
Select number of copies
Select paper
Select paper
Select orientation
Select emulation
Logical margins
New page layout
Select color separations
Select color or monochrome
Media type (such as thick stock)
%%IncludeFeature: pageorientation
%%IncludeFeature: pagegrid
%%IncludeFeature: pageoffsets
%%IncludeFeature: border
%%IncludeFeature: pagescaling
%%IncludeFeature: background
%%IncludeFeature: resolution
%%IncludeFeature: pagerange
%%IncludeFeature: duplex
%%IncludeFeature: collate
%%IncludeFeature: pagesize
%%IncludeFeature: numcopies
%%IncludeFeature: input
%%IncludeFeature: output
%%IncludeFeature: orientation
%%IncludeFeature: emulation
%%IncludeFeature: margins
%%IncludeFeature: newlayout
%%IncludeFeature: colorseparation
%%IncludeFeature: colormodel
%%IncludeFeature: mediatype
Job and Subjob Boundary Commands
Sessions (only via network interface)
End of document
%%Sessions
%%EndOfDocument
<ESC>%-12345X
Document Option Commands 165
PJL Command
One PJL command is supported by the magicolor 3300—UEL, the Universal
Exit Language command. This command, which is available only via the parallel and USB interfaces, signals the printer to exit the current printer language and begin a PJL dialog.
UEL <ESC>%-12345X
Menus
Configuration Chart Conventions
The following conventions are used in the menu charts:
Some menu choices are marked as optional, indicating that the selection appears in the menu only when the option is installed.
These charts show only the top-level menus. See the CrownBooks for detailed information on menu options.
Security Menu
Configuration
Security Operator Control Administration
Operator Menu
Admin Menu
Set Password, Enable Password
Security Passwrd
Set Password, Enable Password
Note: For more menu details and printer configuration information, refer to the
CrownBooks on the Documentation CD-ROM.
166 PJL Command
Operator Control Menu
Printer Configuration
Operator Control Administration Security
Copies
Duplex*
Collation
Orientation
Inputbin
Chain Inputbins
Mutipurpose Sz
001-999
Long Edge, Short Edge, Off
Off, On
Portrait, Landscape
Upper, Multipurpose, Optional1**, Optional2**
Color Separation
Off, On
Letter, Legal, A4, Executive, B5 JIS, A5, Statement, Folio,
16 Kai, 32 Kai, Com10, C5, DL, Monarch, B5 ISO, C6, Chokei 3,
Chokei 4, Postcard, Custom
Off, On
Color Model Full Color, Monochrome
Color Matching
Media Mode
ICC RGB Source, ICC Simulation, ICC Destination, ICC PCL
Source, Link Quality, SIM in RGB Links
Single User Mode, Network
Mode
Media
Accounting***
For MPT Bin, For Upper Bin, For Optional 1 Bin*,
For Optional 2 Bin*
Mode, Disk Space,
ResetAccounting, File Segment
Proof-Then-Print*** [Job Name 1 - 50]
Note: For more menu details and printer configuration information, refer to the
CrownBooks on the
Documentation CD-ROM.
Consumables Item Replaced, Print Statistics
* Only on a magicolor 3300 DN or on a magicolor 3300 EN with optional duplex kit installed
** Only with an optional high-capacity input feeder installed
*** Only with an optional hard disk installed
Menus 167
Administration Menu
Printer Configuration
Administration
Communications
Emulations
Special Pages
Startup Options
Memory
Engine
Consumables
Miscellaneous
Disk Operations**
Security
Timeouts
USB
Parallel
Resident NIC
Operator Control
ESP Default
PostScript
PCL 5e
HP-GL
LinePrinter
Print Status
Header Page
Trailer Page
Header Inputbin
Trailer Inputbin
CMM Profile Page
Test Page 1
Test Page 2
Calibration Page
Status Page Type
Do Start Page
Do Sys/Start
Do Error Handler
Quick Config***
Manual Config
Enable Disk Swap**
Image Alignment
Rotate Simplex
Default Paper
Inputbin 1 Name
Inputbin 2 Name Energy Saver
Energy Saver Mgt
Toner Low Action
Print Quality
Registration
Density
Start Period
Save Defaults
Restore Defaults
Reboot System
New System Image
Capture PrintJob**
Keypad Language
Clock Operations****
Format Disk**
Backup Hard Disk**
Restore Disk**
168
* Optional
** Only with an optional hard disk installed
*** Not displayed if a hard disk is installed
**** Only on a magicolor 3300 DN or on a magicolor 3300 EN with optional duplex kit installed
Note: For more menu details and printer configuration information, refer to the
CrownBooks in PDF on the
Documentation CD-ROM.
Menus
Administration/Communications/Resident NIC/
CrownNet Menu
Common Menu
Adm inistra tion
Com m unication s
CrownN et Mo de
R esident N IC
Em ulation
M in K Sp o ol D ef Job P rio PS P rotocol
Com m on E therTalk LAN M anage r N etW are
On
Spooling HW
Add ress
On Input Idle
On Idle
Addre ss
C onfig
Page
Factory
Reset
S oft
R eset
Yes
No
Y es
No
Y es
No
Eth ernet
Speed
Auto
10 H alf Duple x
100 H alf Dup lex
10 Full D uplex
100 Full D uplex
TC P/IP
* Optional
Menus
Note: For more menu details and printer configuration information, refer to the
CrownBooks in PDF on the
Documentation CD-ROM.
169
EtherTalk Menu
Ad m inistratio n
C o m m un ication s
R e siden t N IC
C row nN e t
Common Eth erTalk LA N M a na ger N e tW a re TC P /IP
P rotoco l
Enabled
D isa bled
N etw ork Ide nt C o nne ctio n
L aserW riter
M IN OL TA -Q M S R C R e s
H P Zo ne r R e s
Conventional
S poo ling
B oth
Zo ne N a m e
Zone P art 1
Zone P art 2
D efau lt
* Optional
170
Note: For more menu details and printer configuration information, refer to the
CrownBooks in PDF on the
Documentation CD-ROM.
Menus
LAN Manager Menu
Administration
Communications
Resident NIC
CrownNet
Common EtherTalk LAN Manager NetW are TC P/IP
Protocol
Enabled
Disabled
Printer Nam e
Nam e
Default
Yes
No
* Optional
Menus
Note: For more menu details and printer configuration information, refer to the
CrownBooks in PDF on the
Documentation CD-ROM.
171
Optional
172
NetWare Menu
A d m in istra tio n
C o m m u n ica tio n s
R e s id e n t N IC
C ro w n N e t
Com m on E th e rT a lk L A N M a n a g e r N e tW a re T C P/IP
P rotocol
Enabled
Disable d
C o n fig P S erv e r R /N P rinter #1- 8 P rin te r N a m e F ra m e T y p e s
F ile S rv N a m e [1 ]
F ile S rv N a m e [2 ]
F ile S rv N a m e [3 ]
D e fa u lt
P S e rv er N a m e [1 ]
P S e rv er N a m e [2 ]
P S e rv er N a m e [3 ]
J o b C h ec k D e la y
C o n f C h e ck D e la y
C o n fig u re N D S
P rin te r S lo t #
P S e rv er N a m e [1 ]
P S e rv er N a m e [2 ]
P S e rv er N a m e [3 ]
D e fa u lt
P rin te r N a m e [1 ]
P rin te r N a m e [2 ]
P rin te r N a m e [3 ]
D e fa ult
80 2 .3 IP X A d d r
Eth e r 2 IP X Ad d r
80 2 .2 IP X A d d r
SN A P IP X A d d r
Note: For more menu details and printer configuration information, refer to the
CrownBooks in PDF on the
Documentation CD-ROM.
Menus
TCP/IP Menu
Administration
Communications
Resident NIC
CrownNet
Common EtherTalk LAN Manager NetWare TCP/IP**
Protocol
Enabled
Disabled
A ccnting/
RevChan
Enabled
Disabled
WINS
Internet
Address Accnting
Timeout
Protocol
Pri WINS Sec WINS NBT
Addr** Addr** Scope ID
Subnet
Mask
Port
Assignment
SNMP
NMS 1-5
Default
Router
Remove
Passwords
Yes
No
L P D
Banner
Enabled
Disabled
Community Internet
Address
Access
Remove
Hosts
B O O T P
Enabled
Disabled
Read
Write
Trap
Write-Trap
Read-Trap
None
Secure
Files
Yes
No
DHCP
Enabled
Disabled
RARP
Enabled
Disabled
*
**
Optional
Pri and Sec WINS Addr are IP addresses of the Primary and
Secondary WINS servers (default 0.0.0.0). Default for WINS is disabled. NBT Scope ID is any valid DNS domain name consisting of 2 dot-separated parts, or a “*” (default blank). An empty string
(blank value) is ignored.
Bold = Default
Note: For more menu details and printer configuration information, refer to the
CrownBooks in PDF on the
Documentation CD-ROM.
TCP/IP Menu 173
Regulatory Compliance
CE Marking and Immunity
Requirements
(EU)
International (EU)
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6 cTick Mark
Electro- magnetic
Emissions
(EMI)
IEC 61000-4-8
IEC 61000-4-11
ACA (Australia)
AS/NZS 3458
FCC (USA)
Title 47 CFR Ch. I,
Part 15
Industry Canada
(Canada)
ICES-003 Issue 3
ESD
Radiated Susceptibility
Fast Transients
Surge Immunity
Immunity to Conducted
Disturbance
Magnetic Field Immunity
Voltage Dips and Variations
ITE
Class B Digital Device
Class B Digital Device
International (EU)
EN 55022
EN 61000-3-2
EN 61000-3-3
Energy Saver ENERGY STAR (USA and EU)
Immunity Re- quirements (EU)
International (EU)
EN 55024
Product Safety UL (USA)| cUL (Canada)
International (EU)
Laser Safety CDRH (USA)
International (EU)
Class B ITE
Harmonic Current Emissions
Voltage Fluctuations and Flicker
ENERGY STAR Compliant
Immunity Characteristics
UL 1950, Third Edition
CAN/CSA C22.2 No. 60850-00
EN 60950 and IEC 60950
Title 21 CFR Ch. I, Subchapter J
EN 60825-1
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
174 Regulatory Compliance
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
A shielded cable is required to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Attention
Any modifications or changes to this product not expressly approved in writing by the manufacturer responsible for compliance to Federal
Regulations could void the user's authority to operate this product within the Laws and Regulations of the Federal Communications
Commission.
Canadian Users Notice
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
CE Marking (Declation of Conformity)
This product complies with the following EU directives: 89/336/EEC, 73/23/
EEC, and 93/68/EEC directives.
This declaration is valid for the areas of the European Union (EU) only.
This device must be used with a shielded parallel interface cable and shielded USB interface cable.
The use of non-shielded cables is likely to result in interference with radio communications and is prohibited under 89/336/EEC rules.
Laser Safety
This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Regulatory Compliance 175
Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
International Notices
Power Cord
The following power cord requirements are in effect for your 220 V printer.
Minimum 0.75 mm 2
Minimum H05 VV - F
The male plug is certified in the country in which the equipment is to be installed, and the female plug is an IEC 320 connector.
Voltage
Attention Norwegian users: This equipment is designed to operate within an IT power system where the line-to-line voltage does not exceed 240 V.
Lithium Batteries
Attention Swiss users: Lithium batteries need to be disposed of in accordance with Annex 4.1 of SR814.013.
Warranty Considerations
Various factors can affect a printer’s warranty, such as electrostatic damage, unsupported consumables, and other actions listed on the following page.
Read your printer warranty carefully. For information about your warranty, go to www.minolta-qms.com/support, then click on the Answer Base.
If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS approved consumables, print media, and/or accessories, MINOLTA-QMS will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.
176 Warranty Considerations
These Actions Will Result in Voiding Your Warranty
Print Media Use of nonsupported transparency (OHP) media, such as coated color transparencies.
Use of other nonsupported print media, such as ink jet paper.
Electrostatic
Discharge
See chapter 2, “Using Media,” in the User’s Guide for information about media. Check www.minolta-qms.com/ support (click on Answer Base) for currently approved media. To order approved transparency media, go to www.q-shop.com.
Failure to protect the printer controller board and any associated daughterboard or module from electrostatic discharge or damage while performing any task involving the controller board.
Failure to follow instructions in the printer documentation.
Instructions
Modifications Any modifications or changes to this product not expressly approved in writing by the manufacturer responsible for compliance to Federal Regulations could void your authority to operate this product within the Laws and
Regulations of the Federal Communications Commission.
Consumables Use of consumables not manufactured or supported by
MINOLTA-QMS. Any damage to the printer or quality problems caused by a refilled toner cartridge use.
Imaging Unit or
Transfer Roller
Any damage resulting from mishandling the imaging unit
(including its four OPCs) or the transfer roller.
Accessories Use of accessories not manufactured/supported by
MINOLTA-QMS.
Attention
Don’t return any merchandise to the manufacturer without calling for a
Return Merchandise Authorization (RMA) number (Americas only).
Refer to the Service & Support Guide or www.minolta-qms.com for the
Technical Support telephone number where you can obtain an RMA number. If the RMA number is not prominently visible on the outside of items returned, MINOLTA-QMS will not accept receipt.
Warranty Considerations 177
Index
A
Acc disabled message 114
Acc enabled message 114
Acc file x% full message 115
Acc files got removed message 115
Accessories
BuzzBox 126
DIMMs 129
Dual In-Line Memory Modules
(DIMMs) 126
Emulations 126
Fonts 126
Hard disk 143
Internal IDE hard disk drive 126
Media tray 126
Other software 126
Time-of-Day Clock 126
Additional memory 129
Administration menu 168
Advanced printing features
Memory 130
Advanced status page 134
Antistatic protection 127
Autoduplex 41
Automatic jam recovery 85
B
Battery 146
BuzzBox 126, 128
Adapter 128
Interface 128
Kit 128
Ribbon cable 128
C
Cancel all jobs message 116
Cancel job message 117
Index 179
Cancelling job
Status message 117
Card
Security 128
Cassette (see tray) 145
Cautions
OPC belt cartridge 75
Class B device 174
Cleaning cycle
Imaging unit cleaning rotations 55,
160
Internal cleaning cycle 75
Coated stock 24
Codes
Error 123
Color
Color Rendering Dictionaries (CRDs)
49
Management 49
PANTONE 49
Profiles 50
QCOLOR Technology 49
See also the CrownBook 50
Common Menu 169
Consumables
OPC belt cartridge 53
Toner 53
Warranty statement 53
Waste toner bottle 53
Continuous printing 35
Control panel messages 113
Controller
Specifications 156
CRDs 49
Created files message 117
Creating x file message 117
D
Deep sleep 118
Default memory 130
DIMMs 129
Direct printing from PDF 83
DOC
See Document Options Commands
Document Option Commands
Header/trailer page 164
180
HP PCL 5e emulation commands 164
HP-GL emulation commands 164
Job and subjob boundary commands
165
Lineprinter emulation commands 165
Downloading 134
Emulation 134
Via CrownNet 134
Via Ethernet interface 134
Via parallel interface 134
Drivers 2, 3
Installing for Macintosh 5
Installing for Windows 5
Dual In-Line Memory Modules
See DIMMs 129
Duplex
Printing 41
Manual duplexing 41
Duplexer Jams 87
Duplexing
Manual 41
Memory requirements 40
E
Electrostatic discharge 127
Emulation
Downloading optional 134
End job message 117
Energy saver
Deep sleep 118
ENERGY Star 153
Envelopes
Formatting 25
Loading 37
Printing 25, 37
Environmental requirements 158
Error codes 123
Error message
Bins 120
Error messages 113
ESP 97, 105
Mode 97, 105
Timeout 97, 105
EtherTalk
Menu 170
Index
Extended accounting file size
message 118
F
FCC
Class B 174
Compliance 174
FCC
Caution 175
Fonts 136
Downloading disk fonts 136
ftp 135
G
Glossy 23
Glossy plain 23
Glossy stock thick 2 23
Glossy stock thick 3 23
Glossy Thick 1 23
Plain paper 23
Glossy stock 23
H
Hard disk 143
Header/trailer page, Document
Option Commands 164
Host Input 83
Host memory 83
HP PCL 5e
Document Option Commands 164
HP-GL
DOC 164
I
IDE hard disk 143
Idle
Status message 118
Idle message 118
Imageable area
Margins 19
ImageServer 136
Index stock 25
Installation
BuzzBox 128
Index
Drivers and Utilities for Macintosh 5
Drivers and Utilities for NDPS 11
Drivers and Utilities for NetWare 11
Drivers and Utilities for UNIX 11
Drivers and Utilities for Windows 5
Hard disk 143
Linux 11
Macintosh PPDs 5
NetWare 11
NPDS 11
System software 2
UNIX 11
Interfaces 156
International notices
Notices
International 176
IPP
Internet Printing Protocol 162
Internet Pull Printing 162
J
Jam recovery, automatic 85
Jams 99
Duplexer 87
Locating 86
Media path 85
Messages 86
Preventing 84
Removing 84
Status messages 86
Job and subjob boundary, DOC 165
K
Keypad locked message 106
Keys
Security 128
Kit
BuzzBox 128
IDE hard disk 143
PlanetPress 137
QFORM 137
181
L
Labels
Continuous printing 28
Loading 27, 28
Printing 27, 28
LAN Manager Menu 171
Laser
Radiation confined 175
Safety 175
Lineprinter, DOC 165
Lithium batteries 176
Loading
Envelopes 36
Thick stock 39
Loading media 31
M
Macintosh
Installation 5
PPDs 3
Margins 20
Media 145
Automatic jam recovery 85
Clearing media jams 86
Envelopes 25
Glossy stock 26
Index stock 25
Label stock 26
Loading 30
Margins 19
OHP film 17, 29
Path 85
Plain paper 23
Postcards 27
Preventing jams 84
Thick stock 24
Transparencies 17, 29
Transparencies (uncoated only) 29
Tray 145
Media jams 99
Removing 86
Media path 85
182
Media tray 17
Fill limit mark 32
Multipurpose 17
Optional HCIF 17
Media type 23
Media type, definition 23
Memory modules (DIMMs)
Dual in-line memory modules 129
Memory requirements 40
Memory/Quick Config 130
Messages 113
MICR checks 137
N
NetWare menu 172
Network mode 20
Norwegian user voltage notice 176
Notices
Canadian users 175
Norwegian user voltage 176
Swiss lithium batteries 176
O
OHP film also known as transparency
film 17, 29
On switch 104
OPC belt cartridge 63
Cautions 75
Operator Control menu 167
Optional media tray 30
Output 21
Output tray 21
P
Page margins 20
PageScope Net Care 134
Emulation, downloading optional 134
Paper
Jams 99
Path, media 85
Pause 75
PCL
Drivers 3
PDF file printing 83
Index
Physical specifications 159
PJL command
UEL command 166
Plain paper 24
PlanetPress 137
Please wait message 117
Postcard
Japanese size 28
Specifications 28
PostScript
Drivers 3
Printer definitions 3
PostScript files 136
Power requirements 152
ENERGY Star, compliance 153
Power saving mode 104
Power switch 104
Preventing paper jams 84
Print quality
All black sheet 110
Colors not correct 112
Image comes off when rubbed 110
Irregular print 108
Too light 107
Vertical lines 111
Print quality, definition 21
Print Status ? 134
Printer
Handling 74
Lifting 75
Pause for cleaning 75
See also Specifications
Speed 154, 155
Printing
Area 19
Envelopes 37
Labels 27, 28
Method 155
Speed 154, 155
Transparencies 24, 25, 280, 42, 119,
177
Printing status message 120
PRISM 49
Profile downloader 3
Proof and print 164
PS Wait Timeout 83
Put x paper in any bin message 121
Index
Put x paper in x bin message 120
Q
QFORM 137
R
Radiation confined 175
Resetting accounting message 121
Resolution 130, 155
Return Merchandise Authorization
number 177
Returning, printer
177
RMA number 177
S
Service
Messages 113
Service messages 113
Shipping, printer
RMA number 177
Single user mode 21
Specifcations
Internal IDE hard disk 157
Specifications
CGM 156
Consumables 53, 159
Controller 154, 156
CPU 156
CrownNet Ethernet 156
Emulations 156
Engine 154
Environmental 158
Flash ROM 157
Fonts 156
ImageServer 156
Input sources 155
Interfaces 156
Lineprinter 156
Memory 157
Optional emulations 156
Options 157
Output 155
Parallel 156
183
Physical 159
Print method 155
Print speed 154, 155
Resolution 155
System software 157
Temperature 158
Toner 155
Toner cartridges 53, 159
Warm-up time 155
Spool memory 83
Startup page 134
Static electricity discharge 127
Status message
Acc disabled 114
Acc enabled 114
Acc file x% full 115
Acc files got removed 115
Cancel all jobs 116
Cancel job 117
Created files 117
Creating x file 117
End job 117
Extended accounting file size 118
Idle 118
Please wait 117
Printing status 120
Put x paper in any bin 121
Put x paper in x bin 120
Resetting accounting 121
Waiting for idle 121
Warming up 121
Status page 134
Swiss lithium batteries notice 176
System memory requirements 40
System software
Installing 2
Specifications 157
T
TCP/IP 135
Menu 173
Temperature requirements 158
Thick stock
Loading 25
Printing 25
Time-of-Day clock 145
184
Timeout 83
Toner 155
Toner value kit 56
Toner cartridges 53, 54, 159
Life expectancy 54, 159
Transparencies 17, 280
Continuous printing 30
Loading 29
Printing
OHP film 29
Tray 145
Also known as cassette
A5 spacer 33
HCIF 31
Lower feeder unit (Trays 2 and 3) 145
Multipurpose 35
Multipurpose tray extender 35
Optional 31
Spacer for A5 paper 33
Upper 30
Upper (also known as Standard) (Tray
1) 145
Tray 1 145
Troubleshooting 82
Duplexing 103
Error codes 123
Media jams 99
Nothing is printed 106
Printer resets 102
Printer takes too much time 103
Status, service, and error messages
113
U
UEL command 166
UNIX 135
UNIX host software 3
Upper 17
Upper media tray 31
Utilities 2
Installing for Macintosh 5
Installing for Windows 5
V
Ventilation grilles 150
Index
W
Waiting for idle message 121
Waiting for idle status message 121
Warming up message 121
Warm-up time 155
Warranty 177
Wrist strap for antistatic protection
127
Index 185
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