Ericsson BUSINESSPHONE 50, BusinessPhone 250 User Manual

185C_R1A 00-03-23 17.13 Sida 1 (2,1)

User´s Guide

BUSINESSPHONE 250

BUSINESSPHONE 50

Ericsson Analogue Telephone

Dialog 3185 Premium

AnalogDialog3185En_R2A_C.qxd 00-06-28 14.20 Sida 2 (1,1)

DISCLAIMER

2

BUSINESSPHONE 250 / BUSINESSPHONE 50 – VERSION 5.0

DIALOG 3185 ANALOGUE PREMIUM TELEPHONE

USER’S GUIDE

Copyright © 2000. Ericsson Austria AG. All rights reserved.

This document contains proprietary information which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, or translated into another language, without prior written consent of Ericsson Austria AG, Vienna, Austria.

The information in this document is subject to alteration without prior notice.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO

THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Ericsson Austria AG

Pottendorfer Strasse 25-27

A-1121 Vienna, Austria

Telephone: +43-1-81 100-5450 http://www.ericsson.at

BusinessPhone 250 - Premium Telephone


ANSWER CALLS

Answer:

Answer on another extension:

(Call ringing extension)

MAKE CALLS

Normal calls: ( Extension no.) or

Common abbreviated number:

( External no.)

( Abbreviated no.)

Individual abbreviated number:

( Abbreviated no. 0-9)

Redial

Last external number redial:

YOU GET BUSY TONE OR NO ANSWER

Automatic call-back:

(Lift handset when called back)

(Keep handset off hook) Camp on:

Intrusion:

INQUIRY

Ongoing conversation: ( Call 3rd party)

REFER BACK

Switch between calls:

To terminate:

CONFERENCE


( To leave)

( To establish)

TRANSFER

Transfer a call: ( Call 3rd party)

(Before or after answer)

REMINDER

Reminder (24 hours):

(Reminder time)

Cancel reminder:

QUICK REFERENCE GUIDE

ACCOUNT NUMBER

Costs on a selected account no.:

(Account number)

MESSAGES

”Call me”:

Voice:

Play-back:

Re-record:

Send:

Receive messages:

CALL FORWARDING

Fixed diversion:

Speak

Speak

Individual internal diversion:

( New no.)

Cancel internal diversion:

Follow me, re-direct from answering extension:

( Own no.)

( New no.)

Cancel from answ. extension:

( Own no.)

Bypass call forwarding:

( Extension no.)

INFORMATION

Enter information (pre-text):

( Select ”info code” from list below)

( Enter ”completing info”)

Time of return

Date of return

Lunch

Meeting

Vacation

Illness info code completing info

1.

2.

3.

4.

5.

6.

hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day



QUICK REFERENCE CARD

These cards are used for DISA and to check messages.

IMPORTANT NUMBERS

IMPORTANT NUMBERS

Number

POST DIALLING DIGITS

Number

Function

Account number 1

Account number 2

Automated attendant

Common bell

Direct inward system access (DISA)

Doorphone

External line number 1


Group call pick-up

Individual mailbox number

Least cost routing

Password

Tie line number 1

Tie line number 2

Function

Answer calls on another extension

Automatic call-back

Call waiting

Camp-on

Intrusion

ABBREVIATED NUMBERS

Common Abbreviated Numbers

Individual Abbreviated numbers

G ood

Adequate

Ba d

DESIGNATION CARD MANAGER CD-ROM

CD-ROM On the CD you will find helpful products and your user´s guide in electronical format.

Hardware requirements:

CPU Pentium 166MHz, 32 MB RAM

15 MB free memory on hard disk (optional)

VGA 800*600, 8 bit, 256 colors

Sound card (recommended)

CD-ROM drive (12x)

Software requirements:

Operating system: MS Windows 9x, MS Windows 2000 or

MS Windows NT 4 (service pack 3 or higher)

No CD-ROM?

Please send an e-mail to: [email protected]

and we will send you a personal copy for free!

Designation Card

Manager

Also included

The Designation Card Manager is the tool for designing and printing your personal designation cards.

All user documentation as pdf-files, a quick reference help system, a screen saver and a demo version of our

BusinessPhone Computer Based Training tool.




ANSWER CALLS

Answer:

ACCOUNT NUMBER




MESSAGES

”Call me”: MAKE CALLS

Normal calls:

Common abbreviated number: or

( Extension no.)

( External no.)




Redial





Camp on:

Intrusion:

INQUIRY

Ongoing conversation:

(Keep handset off hook)

( Call 3rd party)

Voice:

Play-back:

Re-record:

Send:

Receive messages:

CALL FORWARDING

Fixed diversion:




REFER BACK



To terminate:

CONFERENCE

Ongoing conversation: ( Call 3rd party) Bypass call forwarding:

TRANSFER

Transfer a call:

( To establish)

( To leave) INFORMATION


( Call 3rd party)


REMINDER


Cancel reminder:

(Reminder time)

(Account number)

Speak

Speak

( New no.)

( Own no.)

( New no.)

( Own no.)

( Extension no.)


( Enter ”completing info”) info code

Time of return

Date of return

Lunch

Meeting

Vacation

Illness

1.

2.

3.

4.

5.

6.

completing info hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day



WELCOME

Welcome to the User´s Guide for the Ericsson Analogue Premium phone in the BusinessPhone 250 / BusinessPhone 50 system from Ericsson.

It is a state-of-the-art business communications system. Its alliance of features and facilities effectively improves communications for virtually any kind of organization. To take full advantage of these advanced features and facilities there is a line of phones, designed for ease of use in every situation.

Note: The features described in this user´s guide are related to version 5.0 of the

BusinessPhone 250 / BusinessPhone 50 system, some features described in this guide might not work in earlier version of the system.

Some features described in this user´s guide might be protected by a hardware dongle that has to be bought separately.

This guide will demonstrate how the Analogue Premium phone helps you access the functions of the BusinessPhone 250 / BusinessPhone 50 system.



Ericsson Analogue Premium Telephone

BusinessPhone 250 / BusinessPhone 50

3

TABLE OF CONTENTS

4

Table of Contents page

Important ................................................................................5

Description ..............................................................................6

Incoming calls ..........................................................................9

Outgoing calls ........................................................................11

During calls ............................................................................14

Call forwarding ......................................................................18

Information ............................................................................23

Internal messages ....................................................................27

Mailbox system ......................................................................30

Abbreviated numbers ..............................................................32

Group facilities ......................................................................36

Other useful facilities ..............................................................39

Date and time ........................................................................45

Security ..................................................................................46

Least Cost Routing ................................................................48

Audible adjustments ..............................................................49

Tones and signals ....................................................................51

Glossary ..................................................................................52

Installation..............................................................................54

Trouble shooting ....................................................................56

Useful hints ............................................................................57

Index ......................................................................................58

Quick reference guide ............................................................63



IMPORTANT

IMPORTANT

The BusinessPhone 250 / BusinessPhone 50 system supports all types of analogue telephones, but some described features require that an Ericsson Analogue Premium telephone is connected to the system.

Throughout the guide you will be advised if a function is adapted for the Ericsson Analogue Premium telephone or not.

Note: Since the Ericsson Analogue Premium telephone easily can be switched between pulse and tone dialling it can be connected to all types of telephone exchanges, but remember that an analogue telephone must be connected to an analogue line.



5

DESCRIPTION

DESCRIPTION

GENERAL

DESCRIPTION

This section gives you a short description of your Ericsson

Premium telephone (Dialog 3185).

17

14

13

12

15

(bottom side)

7

Program

8

Tone

9

Redial

1

A B C D E F

G H I J K L M N O

P Q R S T U V W X Y Z

Dialog

3185

2

3

Line

6

4

R

5

16

10

11

6



DESCRIPTION

(continued)

1 Display

16 characters. Indicates call duration or date and time.

2 Programmable keys

Ten keys for storing frequently called numbers. You can store two numbers per key (upper and lower), see section “Abbreviated numbers”.

3 Mute

To switch the microphone on or off. See section ”During calls”.

4 Handset and speaker volume

To adjust the volume. See section ”Audible adjustments”.

5 R-key

Used for example to make an inquiry, to transfer a call or to establish a conference, see section ”During calls”.

Can be set to two different modes, see section ”Audible adjustments”.

6 Line / Loudspeaker on/off a. Line key for in and outgoing calls.

b. Loudspeaker on or off. See section ”During calls”.

7 Program

Storing numbers. See section “Abbreviated numbers”.

Setting the clock. See section “Other useful facilities”.

8 Tone

Temporary change to tone dialling. See section ”During calls”.

9 Last number redial / Pause key a. Redial last number dialled. b. Insert a pause if you have to wait for dial tone.

10 Ringing signal volume

Adjust ringing signal volume. See section ”Audible adjustments”.

11 Ringing signal character

Adjust ringing signal character. See section ”Audible adjustments”.

12 Tone / Pulse dialling

Switch between tone or pulse dialling. See section ”Audible adjustments”.



7

DESCRIPTION

DESCRIPTION

(continued)

13 Flash / Earth mode

Switch between “flash” (timed break) or “earth” mode for the

R-key. See section ”Audible adjustments”.

14 Clock on/off

See section “Date and time”.

15 Loudspeaker

16 Microphone

17 Handset with hearing aid function

See section ”Audible adjustments”.

Please note: The handset may retain small metal objects in the earcap region.

8



INCOMING CALLS

INCOMING CALLS

GENERAL

ANSWER CALLS

A ringing signal indicates an incoming call.

Lift the handset

On another extension You can answer a call to another extension from any phone in your office.

Call the ringing extension

You receive busy tone.

Press

A second call is waiting

Option 1 :

A call waiting tone will inform you, during a conversation, that a second call is waiting on your phone. (See also Camp on).

You have two options.

Finish the ongoing call:

Replace the handset

The new call will be signalled on your phone.

Lift the handset to receive the new call

(continued)



9

INCOMING CALLS

ANSWER CALLS

(continued)

Option 2 :

Handsfree

Ask your conversation partner to wait:

Press and replace the handset

The waiting call will be signalled on your phone.

Lift the handset to receive the new call

After finishing the new call:


Your first call will be signalled on your phone.

Lift the handset to receive the first call again

You can also answer calls handsfree.

Press without lifting the handset

You are connected to the caller via the loudspeaker and microphone.

Press to terminate a handsfree call

10



OUTGOING CALLS

OUTGOING CALLS

GENERAL

MAKE CALLS

Lift the handset and dial the number

-

-

-

The number may be any of the following: an extension number, an external number, where 0 is the digit for external call access, a common abbreviated number.

Wait for dial tone

Redial

Sometimes it is required to wait for a new dialling tone after dialling the prefix digit when making an external call.

In such situations, you must store the pause for a new dial tone into the number:

Press

Handsfree

Sometimes you make a call but the person is not available.

These functions will help you in your attempts to establish contact with the called party.

Internal or external calls.

Press without lifting the handset

Dial the number

You are connected to the caller via the loudspeaker and microphone.

Press to terminate a handsfree call



11

OUTGOING CALLS

LAST EXTERNAL

NUMBER REDIAL When you initiate an external call the system automatically stores all the dialled digits, irrespective of whether the call was successful or not. Stored numbers can consist of maximum 31 digits.

Note: To redial a number that incorporates a wait for a new dial tone, you must indicate to the telephone where in the number it must pause and wait for the new dial tone. To do this, press the redial-key at the proper place in the number.

See section “Make calls”.


Redial

Press to redial the last dialled external number

AUTOMATIC

CALL-BACK You call an extension and receive busy tone or get no answer. This can also be used if no external line is free:

Press

Verification tone.


You are called back if the extension finishes the ongoing call or the next time the extension finishes a new call.

You have to answer within eight seconds, otherwise the callback service is cancelled.

Lift the handset when you are called back

The requested extension is called automatically.

12



BUSY EXTENSION

Camp-on

Intrusion

OUTGOING CALLS

You call an extension and receive busy tone.

You can notify a busy extension of your call by a muted ringing signal (if this function is allowed).

Press to camp on

(Keep handset off hook) When the called extension replaces the handset it will be called automatically.

Note: If you receive the busy tone again, the desired extension does not allow camp-on.

You can intrude on an ongoing call on a busy extension (if this function is allowed).

Press to intrude

Intrusion tone is heard and a three party call is established.

When the called extension replaces the handset and you keep off hook, the called extension will be recalled automatically.

Note: If you still hear the busy tone, then your extension does not have the authority to intrude or the desired extension is protected against intrusion.

CALL TIMER

Program

When you make an outgoing call, the call timer starts after 4 seconds, showing the duration of your call. When the call is finished the duration is displayed for 15 seconds.

If you want to see the duration of your last call (idle phone):

Lift the handset and press

Display example:

0 0 : 0 0 : 3 5



13

DURING CALLS

DURING CALLS

GENERAL

MONITORING

The BusinessPhone 250 / BusinessPhone 50 system allows you to handle calls in many different ways. You can switch between handset and handsfree/group conversation, mute the microphones, make an inquiry, transfer the call or create a conference.

You have an ongoing conversation via the handset.

Press to switch the loudspeaker on


The loudspeaker monitors the call.

Note: When the loudspeaker is on, the microphone is automatically switched off in the handset. You can adjust the volume, see section ”Audible adjustments”.

Press to end the call

From monitoring to handset

MUTE


Continue your conversation via the handset.

You can turn off the microphone of the handset. Then the caller will not be able to hear the conversation in your room.

Press to switch the microphone on or off

The lamp lights if the microphone is turned off.

14



INQUIRY

Refer back

DURING CALLS

During an ongoing conversation you like to make an inquiry to an internal or external party.

Press

The first call is put on hold.

Call the third party

When the third party answers, you can switch between the calls, create a conference and end one of the calls.

You can switch between connected parties:

Switch between calls

Press to terminate

The ongoing call is terminated. The other call is connected.

Note: Sometimes the ”R”-key must be pressed twice. Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX. Consult your system administrator.



15

DURING CALLS

TRANSFER

Transfer to a busy extension

Call-back

You have an ongoing internal or external conversation and you want to transfer an ongoing call.

Press


You can transfer the call before answer or wait for answer

Note: Make sure, that you are connected to the desired party.

Please read the notes and warnings in section ”Useful hints”.


The call is transferred.

You can even transfer calls to busy extensions. The other party will hear a muted signal (camp-on), and the call will be extended, as soon as the ongoing call is terminated (if campon is allowed).

You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your telephone will ring again.

16



CONFERENCE

DURING CALLS

You have an ongoing conversation and you want to establish a telephone conference.

Press


Press to establish a three party conference

Now you have established a three party conference. To mark the conference, all conference members will hear a periodical conference tone.

Repeat the procedure to include other persons to the conference

In this way, you can include up to six parties in a conversation. How many of them can be external callers depends on the programming of the system.

Replace the handset to leave the conference

DIAL MODE

Tone

If your telephone is in the pulse dialling mode, and you want to use any of the automated data services that require tone dialling, you can switch temporarily to tone dialling during a call, e.g. when calling interactive tele services or controlling telephone answering machines remotely.

Note: After you end the call, dialling is reset to pulse dialling.

Press to switch to tones



17

CALL FORWARDING

CALL FORWARDING

GENERAL When you are not available to take calls or decide to answer your calls on another extension, it is useful to forward your calls to an alternate answering position. If you urgently need to talk to someone who has forwarded his calls, the system is also equipped with a bypass function.

Depending on the type of diversion you are also able to record your personal greeting, see section “Personal greeting”.

Note: You can still make calls as usual.

Diversion on no reply If you are not available to answer incoming calls (internal or external), your system administrator can program your extension to automatically divert calls to a programmed diversion address (default time: 15 seconds).

Diversion on busy If your extension is busy and you receive an incoming call

(internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address.

FIXED DIVERSION

Activate fixed diversion

This function directs your calls to a pre-programmed answering position (e.g. secretary).


Press to activate diversion

Cancel diversion


Press to cancel diversion

18



CALL FORWARDING

INDIVIDUAL

DIVERSION This feature gives you the possibility to divert your calls to internal and external positions, e.g. to any directory number, a colleague’s extension, an external number or a common abbreviated number (e.g. your car telephone).

Note: In order to prevent misuse, individual external diversion can be blocked for your extension, see section “Security”.

Program and activate internal diversion Divert your calls to an internal position.


Dial

Enter the new diversion address

Press to activate the individual diversion

Verification tone. You can make outgoing calls as usual.

A special dial tone reminds you that ”Call forwarding” is active.

Note: An individual internal diversion cannot be activated if an individual external diversion is already activated.

Cancel internal diversion


Dial

(continued)



19

CALL FORWARDING

INDIVIDUAL

DIVERSION

(continued)

Program and activate a new external diversion address To set a new individual external diversion address:


Dial

Dial the digit(s) for external call access and enter the new external diversion address

A maximum of 24 digits.

Press to activate the individual diversion

Verification tone.

Note: Individual external diversion can also be used via the

DISA function, see section “Other useful facilities”.

Cancel external diversion


Dial

Note: The programmed diversion address is not removed from the memory, the diversion is just inactive.

Re-activate external diversion

20

Divert your calls to an external position.


Dial to activate the programmed external diversion

You can make outgoing calls as usual. A special dial tone reminds you that ”Call forwarding” is active.



FOLLOW ME

Activate Follow me

Cancel Follow me

CALL FORWARDING

If you are in another room, you can still answer your calls by forwarding them to where you are. To activate Follow me,

”Individual Diversion” must be active on your telephone.

Note: This procedure has to be executed from the telephone the calls are diverted to.


Dial

Dial your number and press

Dial the new number to where incoming calls should be diverted

Press to activate Follow me

Special dial tone.

Follow me and individual diversion can also be cancelled from the answering position.


Dial

Dial your number

Press to cancel Follow me

Dial tone.



21

CALL FORWARDING

BYPASS CALL

FORWARDING Bypass call forwarding makes it possible to call a specific extension, even if call forwarding is activated on this extension.


Press

Enter extension number

Press

You will be connected to the specified extension, regardless of which type of call forwarding the called extension has activated.

22



INFORMATION

INFORMATION

GENERAL If you are not in the office for a certain period of time (e.g.

meeting, vacation, lunch, illness), this feature allows you to inform your callers why you are absent. External callers will be routed to the operator who also has access to your absent info.

Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information.

You can inform your callers with:

1) Pre-defined texts

Enter the reason for your absence and the date and time of your return.

2) Voice information

Record a voice message and name your absent information.

ENTER INFORMATION To store text or voice information.


Press to enter the information mode

Select ”Pre-defined text” or ”Voice information”

(continued)



23

INFORMATION

ENTER INFORMATION

(continued)

Pre-defined texts

Enter ”Code” and

Enter ”Completing info” from the table below

Code

Time of return 1

Date of return 2

Lunch

Meeting

3

4

Vacation

Illness

5

6

Completing info hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day

Press to enter the information

Internal callers receive the information on the display

(or as spoken information to callers without display phone).

Pre-defined texts

Example: Vacation, back June 27


24

If you do not know the time of return, just press #.

Information active. Internal callers receive the information on the display (or as spoken information to callers without display phone). External callers will be routed to the operator who also has access to your absent info.



Voice information

INFORMATION


Press to enter information mode

Press and speak

Press to play-back and listen to your recording

Press and speak to re-record

Press to send

Information active.

Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absent info.

Note: You can dial your own extension number if you want to check your information.



25

INFORMATION

ERASE INFORMATION,

SAVE INFORMATION


Press to erase info or


Press to deactivate and save for later use

Information is passive.

Use saved information When the information is switched off:


Press to activate saved info

Information is active.

26



INTERNAL MESSAGES


GENERAL You can send a call-back or a voice message when you call an extension and receive busy tone or get no answer. The

BusinessPhone 250/50 system is also equipped with a dictaphone function.

SEND MESSAGE

Call-back

To send a message to an extension when you receive busy tone or get no answer.

To send a ”call me” message.

Press to send

Voice To send a voice message.

Press and speak

Press to play-back and listen to your recording


Press to send



27


CHECK AND STORE

RECEIVED

MESSAGES You can check and store your received messages.

Received messages are divided into following three categories:

• New messages (not heard or read)

• Heard/Read messages

• Stored messages

Note: Messages are deleted from the system after a certain time.

The time depends on which category the message belongs to.

Please ask your system administrator regarding this.


Dial

You can check and store your received messages. Up to 20 messages can be stored.

Voice messages will be heard via the speaker or the handset.

”Call me” messages will call the sender automatically (these messages cannot be stored).

Note: Depending on the configuration, you might be asked for your password before you can retrieve your messages.

See section ”Security”.

28



DICTAPHONE

Record message


If you want to record and retrieve personal voice messages you can use the dictaphone. A dictaphone message is treated as a normal message. How to retrieve dictaphone messages, see section “Check and store received messages”.

To start the recording:


Dial and record your message

The maximum recording time is four minutes and 15 seconds.

Select options below:

Press to play-back


Press to stop the recording and save the message



29

MAILBOX SYSTEM

MAILBOX SYSTEM

GENERAL While you are away from the office, callers can leave messages in your individual mailbox. You are also able to record your personal greeting, see section “Personal greeting”.

INDIVIDUAL MAILBOX

SYSTEM If you are not in the office, you can give the service to the caller to leave a message in your mailbox.

Activate Divert your extension to the mailbox system.


Press

Dial the number to the mailbox system

Ask the system administrator for your defined mailbox number.

Press

Deactivate

Retrieve messages


Press

When you lift the handset and receive a special dial tone, either a diversion is activated or a message is waiting.


Press

See section “Check and store received messages”.

30



PERSONAL

GREETING

MAILBOX SYSTEM

Depending on the type of diversion you want to activate, you can leave three different personal greetings to the caller.

The diversion state can be on no reply, on busy or an activated individual diversion.


Dial

During the procedure you will be asked for your extension number and your password.

Press to configure your personal greeting

Enter diversion code

Select an option below and follow the voice announcements.

Type of diversion Code

Diversion greeting on busy

Diversion greeting on no reply

Individual diversion greeting

1

2

3

Press to store the recorded greeting

When you activate the diversion, the recorded greeting is played to the next caller.

Replace the handset to finish the procedure

Note: When you have activated a diversion with a personal greeting, callers will receive this greeting instead of your activated absence information.



31

ABBREVIATED NUMBERS

ABBREVIATED

NUMBERS GENERAL By using abbreviated numbers, you can make calls simply by pressing a few keys.

Frequently used external numbers are stored as ”common abbreviated numbers” in the exchange.

Up to 10 ”individual abbreviated numbers” (your personal most frequently used external numbers) can be stored and used on the keys ” ** 0” to ” ** 9”.

COMMON

ABBREVIATED

NUMBERS External numbers are stored centrally in your BusinessPhone system. Common abbreviated numbers have a maximum of

4 digits and can be dialled from every extension that has the authority to do so.


Dial the common abbreviated number

Please refer to your telephone directory.

INDIVIDUAL

ABBREVIATED

NUMBERS You can program and activate your most frequently used external numbers on the keys ” ** 0” to ” ** 9”.

Lift the handset and press

Dial the abbreviated number

A number between 0 and 9.

32




Program individual abbreviated number How to program external numbers on the keys 0 to 9.


Enter programming mode

Select an abbreviated number between 0 and 9 and press

Dial the number and press

The number can consist of up to 24 digits.

Cancel one specific individual abbreviated number


Press

Enter an abbreviated number between 0 and 9 and press

Cancel all individual abbreviated numbers


Press

Confirmation tone.



33


DIAL-BY-NAME

Head Office

You can program and activate directory numbers (extensions and common abbreviated numbers) on the programmable keys.

It is possible to store 20 numbers and the number can consist of maximum 20 digits.


Press to make a call (pre-programmed)

Note: One press will activate the number in the upper memory, a double press will activate the number in the lower memory.

Program dial-by-name How to program a directory number on the programmable keys.


Program

Press

Dial the number

You can use any directory number, e.g. a common abbreviated number or a colleague’s extension number.

You can also store codes that contain *, #, R and Tone.

To store a number that incorporates a wait for a new dial tone, see section “Outgoing calls”.

Press a programmable key

Note: One press will store the number in the upper memory, a double press will store the number in the lower memory.You can remove the transparent cover in order to write the names beside the keys. If a number is already stored, it will be erased automatically. If you would like to erase a dial-by-name number, store a

“0” instead of the telephone number.


34




Checking stored numbers How to see a programmed directory number.


Program

Press

Press the desired programmable key to see the programmed number

Note: One press will display the number in the upper memory, a double press will display the number in the lower memory.




35

GROUP FACILITIES


GENERAL

GROUP HUNTING

Log in

When you are working together in a team the following group facilities can be very useful.

Your telephone can be included in one or several hunt groups.

In a hunt group all members are represented with one common directory number. 16 hunt groups can be programmed, each containing 1 to 20 members. A member can be either an extension number, an operator console or a fictive number.

Please ask your system administrator if you require this function.

Note: The number of cordless extensions in a hunt group are limited to eight (including tandem configurations).

Incoming calls to the hunt group are directed to free extensions in the group. The hunt order within the group can be changed to suit your needs. If no one answers an incoming call before the programmed time, the call is forwarded to the programmed answering position (e.g. operator).

Note: If all members in a hunt group are busy, the call-back or intrusion functions are not available, however the camp-on function can still be used.

Before you can answer group hunting calls, you must log in.

To log in to one hunt group:


Dial

Dial the hunt group code and press

Please ask your system administrator for the configured number.

36



Answer calls

Log out


To log in to all hunt groups:


Dial

Press

Answer group hunting calls in the normal way.

To log out from one hunt group:


Dial

Dial the hunt group code and press

Please ask your system administrator for the configured number.

To log out from all hunt groups:


Dial

Press



37


GROUP CALL

PICK UP In a pick up group, any member can answer any individual call to group members. You answer a call to a group member by dialling a special answering number. Please ask your system administrator for the configured number.


Dial the group call pick up code

COMMON BELL The common bell facility allows all extensions of the system

(operator included) to pick up the call from an extension that has been predefined as a common bell extension.


Dial the common bell pick up code

Please ask your system administrator for the common bell pick up code.

If two or more extensions simultaneously attempt to answer a call from the common bell extension, only the first extension will pick it up. The other extensions will receive the

”number unobtainable” tone. This will also happen if you dial the common bell pick up code and there are no calls waiting at the common bell extension.

38



OTHER USEFUL FACILITIES

OTHER USEFUL

FACILITIES GENERAL By using these facilities your productivity will be increased, e.g.

you can set reminders for important meetings, place the costs for external calls on separate accounts and much more...

REMINDER The phone can be set to remind you at any time within the next 24 hours (multiple settings are allowed).


Dial

Dial reminder time and press

(00-23) hour + (00-59) minute. When the time is reached your phone rings with recall signal.

Note: If you receive busy tone, your extension does not have the authority to set a reminder.

Cancel reminder


Dial to cancel all settings

ACCOUNT NUMBER You can place costs for external calls on a selected account number (up to 15 digits).


Press

Enter account number and press

Internal dial tone. Make the external call.



39


AUTOMATED

ATTENDANT The Automated Attendant facility sends voice instructions to external and internal callers, informing them of all possible options they can choose. Voice instructions lead the callers step by step to the desired destination.


Dial the automated attendant directory number

Please ask your system administrator for the Automated

Attendant directory number.

TANDEM

CONFIGURATION The tandem configuration is a unit, consisting of two telephones using the same directory number. One of the telephones is defined as the ”Primary” and the other one as the ”Secondary”.

This function enhances the communication for users that, for example, have a wired phone on their desk (the ”primary telephone”) and need to be mobile within their company’s building with their own portable (the ”secondary telephone”).

Basically the tandem configuration works as follows:

To activate the tandem configuration


Dial to log on the secondary telephone


For incoming calls:

• Both telephones are treated as 1 single extension.

For outgoing calls:

• Both telephones are treated as 2 separate extensions.

40




To deactivate the tandem configuration


Dial to log off the secondary telephone


For incoming calls:

• The ”secondary” telephone cannot be called and the ”primary” telephone works as a normal ”stand-alone” telephone.

For outgoing calls:

• Both telephones are treated as 2 separate extensions.

Transferring a call between the members of a tandem unit

Press

Dial own directory number




41


DIRECT INWARD

SYSTEM ACCESS

(DISA) If you are working externally and you have the need to make business calls, call your company and use the company PBX to make an external call to the desired party. You just pay the costs for the phone call to your company. The other costs will automatically be placed on your extension number or on a special project.

Note : To activate this function, you have to change the default password from “0000” to a personal one. Which code to use and how to change it, see section ”Select password”.

You can also divert calls from your office extension to your external position, see section “Call forwarding”.

During the procedure you will be prompted for your password. See last page for a card to remember these specific numbers.

Lift the handset and dial the public number of your company followed by the DISA number

Ask the system administrator for the defined DISA number.

Dial the external number or

Use the external diversion function

Procedure, see section “Call forwarding”.

Note: If you program a new diversion address, remember to reset it when you return to your office.

42



DOORPHONE

Answering doorphone calls


The doorphone is used to monitor the admission to your company, i.e you can open the doorlock from your phone.

Opening of the doorlock


You will be in speech connection with the calling party.

After you have answered the doorphone, you can open the door making an inquiry to the door-opener’s directory number

Press

Dial the door-opener´s directory number

Please ask your system administrator for the number.



43


NETWORKING Networking is the connection of several premises within a company. The connection can be set up via leased lines, public lines, Local Area Network (LAN) or Wide Area Network

(WAN). Ask your system administrator about details regarding networking.

IP CALLS IP calls are internal calls sent via an internal data network

(LAN or WAN) and the transfer of data and voice is made on the same line. If you are connected to an internal data network the IP connection is made automatically. To minimise the traffic on the network the speech quality is decreased.

If the speech quality is not acceptable you can disconnect the

IP call and switch to a non-IP call (alternative network). The switch from the IP net to the non-IP net is made during the call, so the call does not have to be disconnected.

If you want to switch to a non-IP net during the call:

Press

Dial

During the procedure the other party is put on hold. When the procedure is ready you will receive a special ringing tone and the call is resumed in the non-IP net.

Note: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a blocking tone.

44



DATE AND TIME

DATE AND TIME

GENERAL

DATE AND TIME

This section describes how to set and change the date and time of your telephone.

Your telephone has a built in 24-hour clock, which is displayed when the handset is on-hook (idle phone).

To change the date and time:

Slide the clock switch to “ON”


Program

Press and hold

The default date and time is displayed. The indication for

“month” is flashing.

0 I - 0 I I2 : 0 0

Program

Enter month (two digits) and press

The indication for “day” is flashing.

Enter day (two digits) and press

The indication for “hour” is flashing.

Enter hour (two digits) and press

The indication for “minute” is flashing.

Enter minute (two digits) and press to activate

The colon between hour and minute is flashing to indicate that the clock is running.

Note: If a telephone connected in parallel with Dialog 3185 is used for more than 1 1/2 hours, the clock will stop and must be set again.



45

SECURITY

SECURITY

GENERAL You can block your extension in order to prevent unauthorized use of your telephone, e.g if your external calls are placed on a specific account number.

BLOCK EXTENSION


Dial to block your extension

Verification tone. Your extension is blocked.

Un-block extension

SELECT

PASSWORD

46


Dial

Dial your password and press to re-open

Verification tone. Your extension is open for use.

You can use your four-digit password for blocking your phone from unauthorized use or for making external calls from any blocked extension.

Lift and press

Dial to select a new password

Dial your present password and press

The default password is ”0000”.

Dial your new password and press

Verification tone.



SECURITY

BYPASS BLOCKED

EXTENSION In order to make a call, you can temporarily bypass a blocked extension.

Bypass own extension


Dial

Dial your password and press

Dial tone. You can make one call from your extension.

Bypass another extension This makes it possible to make a call on another, blocked extension, by using your password.


Dial

Dial your password and press

Dial your extension number and press

Dial tone. You can make one call from the blocked extension.



47

LEAST COST ROUTING

LEAST COST

ROUTING

GENERAL Least Cost Routing (LCR) automatically selects the cheapest way to establish the connection to the desired external number. Please ask your system administrator if this function is installed in your system.

LEAST COST

ROUTING If the extension has been configured to use LCR, each external call will be analysed and the cheapest way will be selected.

Use least cost routing


Dial the digit(s) for external call access and the external number

The usual way of making an outgoing external call.

Calling least cost routing If LCR has been installed in your system, but your extension is not configured to use it automatically, you also have the opportunity to get the cheapest connection by dialling the

LCR code before you dial an external number.


Dial the LCR code

Please ask your system administrator for the LCR code.

Dial the digit(s) for external call access and the external number

48



AUDIBLE ADJUSTMENTS

AUDIBLE

ADJUSTMENTS

GENERAL In order to satisfy your personal needs, the BusinessPhone

250 / BusinessPhone 50 system is equipped with a couple of options to set and adjust a personal volume and ringing signal character.

HANDSET AND

LOUDSPEAKER

VOLUME

RINGING SIGNAL

VOLUME

Use the volume keys. During a call, adjust the listening volume (handset- or monitor mode). The volume is reset when you hang up.

Press to change the volume

The ringing signal volume can be adjusted in three steps: soft, medium and loud. Adjust the ringing signal volume using the slide switch.

Slide to change the volume

RINGING SIGNAL

CHARACTER The ringing signal character can be adjusted with two different characters: bass and treble. Adjust the ringing signal character using the slide switch.

Slide to change the character

HEARING AID

COMPABILITY



Since your telephone has a built-in inductive coupler for the hard-of-hearing, anyone so desiring can use the telecoil in his/her hearing-aid while telephoning. To do so, simply switch the hearing-aid in the T position.

49

AUDIBLE ADJUSTMENTS

TONE/PULSE

DIALLING On delivery, your telephone is set to tone dialling mode.

To find out if you can use tone dialling, proceed as follows:

Lift the handset and dial the number

The usual way of making an outgoing call. If the call goes through, you don’t have to change your telephone to pulse dialling.

If, however, the dial tone continues without interruption when you start to dial the number, you are connected to an exchange/PBX that requires pulse dialling and you need to set it to pulse dialling.

Slide to change

Note: You can also temporarily switch your telephone to tone dialling, see section “During calls”.

FLASH/EARTH

MODE On delivery, your telephone is set to flash mode.

The R-button (register recall) can be set to two different modes: “timed break” (flash) and “earth”. To find out if you have to change the mode of the R-button, proceed as follows:


Make a call and use any of the services that require R

If you cannot use the service, you need to change the mode of the R-button to the “earth” position.

Slide to change

50



TONES AND SIGNALS

TONES AND SIGNALS Tones are audible in the handset. Ringing signals are emitted from the phone.

Dial tone

(System ready to accept digits)

Special dial tone

(System ready to accept digits, active diversion on telephone)

Ringing tone

(Ringing signal to called party)

I I I I I I I I I I I

-repeated after 4 s

I I I -repeated after 4 s Special ringing tone

(Ringing signal to line 2)

Busy tone

(Called party is busy)

Number unobtainable tone

(Called number not accessible or vacant)

Blocking tone

(Call cannot be executed due to congestion or called party blocked)

Verification tone

(Verification that ordered function is accessed)

Intrusion tone

(Sent to all parties during intrusion)

Conference tone

(Sent to all participants in a conference)

Internal ringing signal

-repeated after 15 s

External ringing signal

-repeated after 4 s

-repeated after 4 s

Automatic call-back signal

Note: The tones and ringing signals in this guide refer to the standard system but may vary between countries.



51

GLOSSARY

GLOSSARY

ABBREVIATED NUMBER

DIALLING

ACCOUNT NUMBER

AUTOMATED ATTENDANT

CALL-BACK

CAMP ON

DIAL-BY-NAME

DIRECTORY NUMBER

DIRECT INWARD

SYSTEM ACCESS (DISA)

DIVERSION

DIVERSION BYPASS

EXTENSION

INFORMATION

INTRUSION

IP CALL

LEAST COST ROUTING

MAILBOX

Initiating a call to a pre-programmed number by dialling a code or pressing a key.

Short numbers can be: 1. Common, which means that all extensions can use them.

2. Individual, which means that they are programmed and used by each extension separately

(10 numbers).

See section ”Abbreviated numbers”.

To place costs for external calls on a selected account number (up to 15 digits).

See section ”Other useful facilities”.

A facility which sends voice instructions to internal and external callers, providing all options which can be chosen. Voice instructions lead the caller to the desired destination. See section ”Other useful facilities”.

An indication to a busy extension, to inform the person that you want to speak to him/her. See sections ”Internal messages” and ”Outgoing calls”.

To place (queue) a call to a busy extension. See section ”Outgoing calls”.

Initiation of a call by operating a single key. Internal numbers (or common abbreviated numbers) can be stored on each extension. See section ”Abbreviated numbers”.

Numbers with 1-8 digits which are assigned to extensions or external lines or as common abbreviated numbers.

If you are working externally, the DISA function enables you to make external calls

(long distance) via the company PBX. You only pay for the call to your company.

See section ”Other useful facilities”.

Incoming calls to an extension are diverted to another directory number

(extension, common abbreviated number or the operator). There are three possibilities:

1. Direct, which means that all calls to an extension are forwarded directly,.

2. On no reply, which means that a call is forwarded if it is not answered within a certain time. 3. On busy, which means that a call is forwarded if the extension is busy.

See section ”Call forwarding”.

This is useful for letting urgent calls through to an extension where diversion is active.

See section ”Call forwarding”.

All telephones connected to the PBX have a unique internal number (upto 3 digits).

Internal callers are informed about absence and time of return.

External callers are diverted to the operator, where the same information is available.

Information can be of two kinds: 1. Pre-programmed text information. 2. Voice information.

To intrude on an ongoing call when a requested extension is busy.

See section ”Outgoing calls”.

Internal call sent via an internal data network (LAN or WAN).

A function that automatically selects the cheapest way to connect your external call

(not necessarily the shortest distance). See section ”Least cost routing”.

The mailbox system controls the messages that are left for or sent by you when you are absent. See section ”Mailbox system”.

52



MESSAGE

MUTE

PASSWORD

PBX

PRE-DEFINED TEXT

TIE LINE

THIRD PARTY

TRANSFER

TRUNK LINE

GLOSSARY

A message can be sent to any extension. This is useful when you receive the busy tone or get no answer. There are two kinds of message: 1.”Call me” message. 2. Voice message. See section ”Internal messages”.

To switch the microphone temporarily off. See section ”During calls”.

A four-digit code needed to e.g. block your extension and retrieve messages from the mailbox system. You can set your own password. See section ”Security”.

Public Branch Exchange. Your telephone switching system (e.g. BusinessPhone 250).

Pre-programmed absent information. See section ”Information”.

An external line from the private network.

A third connection (person), which can be included in an ongoing two person conversation. The connection can be internal or external.See section ”During calls”.

During an internal or external ongoing call you can make an inquiry and then transfer the call to another party (internal or external).

See section ”During calls” and ”Useful hints”.

A trunk line is the same as an external line. Can be either digital or analogue.



53

INSTALLATION

INSTALL STAND

INSTALL CABLES

3

2

3

3

1 Cable to handset

2 Cable to exchange

3 Wallmounting screw holes

1

Wall mounting handset hook

Change cables

You can put the cable to the handset in any of the two notches underneath the telephone. The cable to the exchange has to be plugged in ”ANALOGUE LINE“.

To remove a cable, push down the plug’s stop. Use a screw-driver to unlock the stop.

54



INSTALLATION

PLACING THE

TELEPHONE

• Do not place your telephone on sensitive surfaces.

Use a non-slippery pad to protect your furniture from possible damage.

• Do not place your telephone near sources of extreme heat, e.g. near the radiator.

• Make sure that the line cable isn´t creased.

ADJUST TELEPHONE

Press to decrease angle

Tiltable display

Adjustable angle

Pull to increase angle

CLEANING THE

TELEPHONE Use a slightly moistened (not wet) cleaning-rag or an antistatic rag and wipe off the telephone carefully.

Do not use rough rags, solvents or aggressive cleaning fluids.

Any damages of the telephone, that are caused by nonobservance of these instructions, are not part of the liability given by the manufacturer.



55

TROUBLE SHOOTING

TROUBLE SHOOTING

GENERAL This section contains information on how to solve common operational problems.

TROUBLE SHOOTING Go through the following steps if you encounter any problems.

If this does not solve the problem, contact your system administrator. If others have similar problems, there may be a system error.

Fault check list

1.

Make sure your telephone is connected to an analogue line

2.

Read the Installation chapter

To make sure that you have done everything correctly and that everything is properly connected.

3.

Disconnect all extra equipment

If your telephone is working properly when done, the problem lies in the extra equipment.

4.

Connect a functioning telephone instead of the faulty one

If that telephone is working properly, the problem is probably in your telephone, contact your system administrator.

5.

Check for operational problems

If operational problems are found, the problem is in the telephone network, contact the local telephone service or the local telephone company.

56



USEFUL HINTS

CONNECTIONS

BETWEEN

EXTERNAL LINES With your BusinessPhone PBX, you can establish an external call diversion or a conference with more than one external party or transfer an external call to another external destination (e.g. a mobile phone). These features are very useful for everyday business life.

Note: When these features are used, your BusinessPhone will occupy at least two external lines.

However, there may be disadvantages in connecting to several external lines. We would therefore like to draw your attention to the following:

• Please do not transfer external calls to an external mailbox, to information systems or to external parties before they have answered

• Try to avoid diverting calls to third parties before they have answered

• If you are connected to two external lines, cancel one call by pressing ”R” and ”1”

If the external parties are not persons (mailbox, automated information or attendant systems, etc.), connections on external lines can last a long time, which can be costly.

Moreover, such calls may occupy two of your system’s external lines. You can restrict connections between the external lines by re-programming your system.

Please ask your system administrator or contact our service center for more information.



57

INDEX

Page

Abbreviated numbers ......................................32

Absent information.........................................23

Account number.............................................39

Adjust telephone.............................................55

Answer a second call .........................................9

Answer calls ......................................................9

Answer on another extension............................9

Audible adjustments .......................................49

Automated attendant ......................................40

Automatic call-back ........................................12

Block extension...............................................46

Busy extension ................................................13

Bypass blocked extension ................................47

Bypass call forwarding ....................................22

Call forwarding...............................................18

Call me message .............................................27

Call timer .......................................................13

Camp-on ........................................................13

Check and store received messages..................28

Cleaning the telephone ...................................55

Common abbreviated numbers.......................32

Common bell .................................................38

Conference .....................................................17

Date and time.................................................45

Description - Medium telephone......................6

Dial mode.......................................................17

Dial-by-name..................................................34

Dictaphone.....................................................29

Direct Inward System Access (DISA)..............42

Diversion ........................................................18

Doorlock ........................................................43

Doorphone .....................................................43

During calls ....................................................14

Enter information...........................................23

Erase information ...........................................26

External calls...................................................11

Fault check list................................................56

Fixed diversion................................................18

Flash/Earth mode ...........................................50

Page

Follow me.......................................................21

Glossary..........................................................52

Group call pick up..........................................38

Group facilities ...............................................36

Group hunting ...............................................36

Handset and loudspeaker volume ...................49

Handsfree incoming calls................................10

Handsfree outgoing calls.................................11

Hearing aid compability .................................49

Important .........................................................5

Incoming calls...................................................9

Individual abbreviated numbers......................32

Individual diversion ........................................19

Individual mailbox system ..............................30

Information ....................................................23

Inquiry ...........................................................15

Install cables ...................................................54

Install stand ....................................................54

Internal calls ...................................................11

Internal messages ............................................27

Intrusion.........................................................13

IP calls ............................................................44

Last external number redial.............................12

Least Cost Routing .........................................48

Mailbox system...............................................30

Make calls.......................................................11

Monitoring .....................................................14

Mute...............................................................14

Networking.....................................................44

Opening of the doorlock ................................43

Other useful facilities......................................39

Outgoing calls ................................................11

Password .........................................................46

Personal greeting.............................................31

Placing the telephone......................................55

Pre-defined texts .............................................24

Refer back.......................................................15

Reminder........................................................39

Ringing signal character..................................49

58



Page

Ringing signal volume ....................................49

Save information.............................................26

Second telephone............................................40

Security...........................................................46

Select password ...............................................46

Send message ..................................................27

Short numbers ................................................32

Switch to tones ...............................................17

Tandem configuration ....................................40

Timer..............................................................13

Tone/Pulse dialling .........................................50

Tones and signals ............................................51

Transfer...........................................................16

Trouble shooting.............................................56

Two telephones ...............................................40

Un-block extension.........................................46

Useful hints ....................................................57

Voice information ...........................................25

Voice messages ................................................27

Volume ...........................................................49

Wait for dial tone ...........................................11

When you receive busy tone ...........................13

INDEX



59

NOTES

60



NOTES



61

NOTES

62




DISCLAIMER

2

BUSINESSPHONE 250 / BUSINESSPHONE 50 – VERSION 5.0

DIALOG 3185 ANALOGUE PREMIUM TELEPHONE

USER’S GUIDE

Copyright © 2000. Ericsson Austria AG. All rights reserved.

This document contains proprietary information which is protected by copyright. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, or translated into another language, without prior written consent of Ericsson Austria AG, Vienna, Austria.

The information in this document is subject to alteration without prior notice.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO

THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Ericsson Austria AG






ANSWER CALLS

Answer:



MAKE CALLS

Normal calls: ( Extension no.) or

Common abbreviated number:

( External no.)




Redial





(Keep handset off hook) Camp on:

Intrusion:

INQUIRY


REFER BACK


To terminate:

CONFERENCE


( To leave)

( To establish)

TRANSFER

Transfer a call: ( Call 3rd party)


REMINDER


(Reminder time)

Cancel reminder:


ACCOUNT NUMBER


(Account number)

MESSAGES

”Call me”:

Voice:

Play-back:

Re-record:

Send:

Receive messages:

CALL FORWARDING

Fixed diversion:

Speak

Speak


( New no.)



( Own no.)

( New no.)


( Own no.)

Bypass call forwarding:

( Extension no.)

INFORMATION



( Enter ”completing info”) info code completing info

Time of return

Date of return

Lunch

Meeting

Vacation

Illness

1.

2.

3.

4.

5.

6.

hour (00-23) minute (00-59) month (01-12) day (01-31) back at, hour minute back at, hour minute back, month day back, month day





IMPORTANT NUMBERS

IMPORTANT NUMBERS

Number

POST DIALLING DIGITS

Number

Function

Account number 1

Account number 2

Automated attendant

Common bell

Direct inward system access (DISA)

Doorphone



Group call pick-up

Individual mailbox number

Least cost routing

Password

Tie line number 1

Tie line number 2

Function

Answer calls on another extension

Automatic call-back

Call waiting

Camp-on

Intrusion

ABBREVIATED NUMBERS

Common Abbreviated Numbers

Individual Abbreviated numbers

G ood

Adequate

Ba d

185C_R1A 00-01-27 11.07 Sida 2 (2,1)





This is a part of EN/LZTBS 102 333 R2A This is a part of EN/LZTBS 102 333 R2A

Communication is our business

Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet.

Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for customers all over the world.

Read more at http://www.ericsson.com/pressroom

Austria

Ericsson Austria AG




Australia

Ericsson Australia Pty Ltd.

Ericsson Business Systems

126-142 Trenerry Crescent

Abbotsford Vic 3067, Australia

Telephone, sales: +61-13-1374

Service:

Telefax:

+61-1800-033-216

+61-9284-5776 http://www.ericsson.com.au/AU/

United Kingdom

Enterprise Distribution

Enterprise Networks and Datacomms

Telecommunications Centre

Ericsson Way, Burgess Hill

West Sussex RH15 9UB

Telephone: +44-(0)1444-234567

Telefax: +44-(0)1444-874299 http://www.ericsson.co.uk

EN/LZTBS 102 333 R2A

© Ericsson Austria AG 2000

User´s Guide

BUSINESSPHONE 250

BUSINESSPHONE 50


Dialog 3185 Premium





Communication is our business

Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet.

Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for customers all over the world.

Read more at http://www.ericsson.com/pressroom

Austria

Ericsson Austria AG




Australia

Ericsson Australia Pty Ltd.

Ericsson Business Systems

126-142 Trenerry Crescent

Abbotsford Vic 3067, Australia

Telephone, sales: +61-13-1374

Service:

Telefax:

+61-1800-033-216

+61-9284-5776 http://www.ericsson.com.au/AU/

United Kingdom

Enterprise Distribution

Enterprise Networks and Datacomms

Telecommunications Centre

Ericsson Way, Burgess Hill

West Sussex RH15 9UB

Telephone: +44-(0)1444-234567

Telefax: +44-(0)1444-874299 http://www.ericsson.co.uk

EN/LZTBS 102 333 R2A

© Ericsson Austria AG 2000

User´s Guide

BUSINESSPHONE 250

BUSINESSPHONE 50


Dialog 3185 Premium


Ericsson BUSINESSPHONE 50, BusinessPhone 250 User Manual

User´s Guide

BUSINESSPHONE 250

BUSINESSPHONE 50

Ericsson Analogue Telephone

Dialog 3185 Premium

BUSINESSPHONE 250 / BUSINESSPHONE 50 – VERSION 5.0

DIALOG 3185 ANALOGUE PREMIUM TELEPHONE

USER’S GUIDE

Copyright © 2000. Ericsson Austria AG. All rights reserved.

The information in this document is subject to alteration without prior notice.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO

THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Ericsson Austria AG

Pottendorfer Strasse 25-27

A-1121 Vienna, Austria

Telephone: +43-1-81 100-5450 http://www.ericsson.at

IMPORTANT NUMBERS

DESIGNATION CARD MANAGER CD-ROM

No CD-ROM?

QUICK REFERENCE GUIDE

BUSINESSPHONE 250 / BUSINESSPHONE 50 – VERSION 5.0

DIALOG 3185 ANALOGUE PREMIUM TELEPHONE

USER’S GUIDE

Copyright © 2000. Ericsson Austria AG. All rights reserved.

The information in this document is subject to alteration without prior notice.

ERICSSON MAKES NO WARRANTY OF ANY KIND WITH REGARD TO

THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE. Ericsson shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing, performance or use of this material.

Ericsson Austria AG

Pottendorfer Strasse 25-27

A-1121 Vienna, Austria

Telephone: +43-1-81 100-5450 http://www.ericsson.at

IMPORTANT NUMBERS

QUICK REFERENCE CARD

Communication is our business

Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet.

Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for customers all over the world.

Read more at http://www.ericsson.com/pressroom

User´s Guide

BUSINESSPHONE 250

BUSINESSPHONE 50

Ericsson Analogue Telephone

Dialog 3185 Premium

Communication is our business

Ericsson is the leading communications supplier, combining innovation in mobility and Internet in creating the new era of mobile Internet.

Ericsson provides total solutions covering everything from systems and applications to mobile phones and other communications tools. With more than 100,000 employees in 140 countries, Ericsson simplifies communications for customers all over the world.

Read more at http://www.ericsson.com/pressroom

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Ericsson Analogue Telephone

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