Desa VP10A VN10TA Electric Heater User manual

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Desa VP10A VN10TA Electric Heater User manual | Manualzz

TM

VENT-FREE GAS HEATER

OWNER’S OPERATION AND

INSTALLATION MANUAL

VN600BA, VP600BA

VN1000BTA, VP1000BTA

VN10A, VP10A

VN10TA, VP10TA

VN6D, VP5D

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.

— Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

— Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this manual for correct installation and operational procedures. For assistance or additional information consult a qualified installer, service agency, or the gas supplier.

WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air For

Combustion and Ventilation on page 4 of this manual.

This appliance may be installed in an aftermarket*, permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

*Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

2

TABLE OF CONTENTS

SAFETY INFORMATION

TABLE OF CONTENTS

SAFETY INFORMATION ............................................................ 2

UNPACKING ............................................................................... 3

PRODUCT IDENTIFICATION ..................................................... 3

PRODUCT FEATURES .............................................................. 3

LOCAL CODES ........................................................................... 3

AIR FOR COMBUSTION AND VENTILATION ........................... 4

INSTALLATION ........................................................................... 6

OPERATING HEATER .............................................................. 10

INSPECTING BURNER ............................................................ 14

CLEANING AND MAINTENANCE ............................................ 15

TROUBLESHOOTING .............................................................. 16

SPECIFICATIONS .................................................................... 19

ILLUSTRATED PARTS BREAKDOWN AND PARTS LIST ....... 20

REPLACEMENT PARTS .......................................................... 30

SERVICE HINTS ....................................................................... 30

TECHNICAL SERVICE ............................................................. 30

SERVICE PUBLICATIONS ....................................................... 30

ACCESSORY ............................................................................ 30

OWNER’S REGISTRATION FORM .......................................... 31

PARTS CENTRALS .................................................................. 33

WARRANTY INFORMATION ...................................... Back Cover

SAFETY INFORMATION

WARNINGS

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.

Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.

Do not place clothing or other flammable material on or near the appliance. Never place any objects on the heater.

DANGER: Carbon monoxide poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning resemble the flu, with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get

fresh air at once! Have heater serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, persons with heart or lung disease or anemia, those under the influence of alcohol, and those at high altitudes.

Natural and Propane/LP Gas: Natural and propane/LP gases are fuel gases. Fuel gases are odorless. An odor-making agent is added to fuel gases. The odor helps you detect a fuel gas leak. However, the odor added to fuel gas can fade. Fuel gas may be present even though no odor exists.

Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of this heater.

WARNING: Any change to this heater or its controls can be dangerous.

Surface of heater becomes very hot when running heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater will remain hot for a time after shutdown. Allow surface to cool before touching.

Carefully supervise young children when they are in the same room with heater.

Make sure grill guard is in place before running heater.

Keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.

1.

This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.

2.

Do not place propane/LP supply tank(s) inside any structure.

Locate propane/LP supply tank(s) outdoors.

3.

Do not install 10,000 Btu units in a bathroom.

WARNING: Do not use any accessory not approved for use with this heater.

110720-01B

SAFETY INFORMATION

UNPACKING

PRODUCT IDENTIFICATION

PRODUCT FEATURES

LOCAL CODES

SAFETY INFORMATION

Continued

4.

If you smell gas

• Shut off gas supply

• Do not try to light any appliance

• Do not touch any electrical switch; do not use any phone in your building

• Immediately call your gas supplier from a neighbor’s phone.

Follow the gas supplier’s instructions

• If you cannot reach your gas supplier, call the fire department

5.

This heater needs fresh, outside air ventilation to run properly.

This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, pages 4 through 6.

6.

Always run heater with control knob at LOW or HIGH locked positions (VP10A) or ON position (VP5D). Never set control knob between locked positions. Poor combustion may result.

7.

Keep all air openings in the front and bottom of heater clear and free of debris. This will insure enough air for proper combustion.

8.

If heater shuts off, do not relight until you provide fresh, outside air. If heater keeps shutting off, have it serviced.

9.

Do not run heater

• where flammable liquids or vapors are used or stored

• under dusty conditions

10. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

11. Do not use heater if any part has been under water. Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.

12. Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

13. Operating heater above elevations of 4,500 feet could cause pilot outage.

14. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lbs. capacity.

15. Provide adequate clearances around air openings.

UNPACKING

1.

Remove heater from carton.

2.

Remove all protective packaging applied to heater for shipment.

3.

Check heater for any shipping damage. If heater is damaged, promptly inform dealer where you bought heater.

PRODUCT IDENTIFICATION

Glass

Panel

Piezo Ignitor

Button

Control Knob

Grill

Guard

Front

Panel

Piezo Ignitor

Button

Control Knob

Blue Flame Heater

Heater

Cabinet

Infrared Heater

Figure 1 - Vent-Free Gas Heater

PRODUCT FEATURES

Burners

SAFETY DEVICE

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for ventfree room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

PIEZO IGNITION SYSTEM

This heater has a piezo ignitor. This system requires no matches, batteries, or other sources to light heater.

LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of National Fuel Gas Code ANSI

Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

110720-01B

4

AIR FOR COMBUSTION AND VENTILATION

Providing Adequate Ventilation

Determining Fresh-Air Flow For Heater Location

AIR FOR COMBUSTION AND

VENTILATION

WARNING: This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air. Read the following instructions to insure proper fresh air for this and other fuelburning appliances in your home.

Today’s homes are built more energy efficient than ever. New materials, increased insulation, and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want their homes as airtight as possible.

While it is good to make your home energy efficient, your home needs to breathe. Fresh air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper venting of vented fuel-burning appliances.

PROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel Gas Code, ANSI

Z223.1/NFPA 54, Section 5.3, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three following ventilation classifications:

1.

Unusually Tight Construction

2.

Unconfined Space

3.

Confined Space

The information on pages 4 through 6 will help you classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air.

Unusually tight construction is defined as construction where: a.

walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 -11 kg per pa-sec-m 2 ) or less with openings gasketed or sealed and b. weather stripping has been added on openable windows and doors and c.

caulking or sealants are applied to areas such as joints around window and door frames, between sole plates and floors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical, and gas lines, and at other openings.

If your home meets all of the three criteria above, you must provide additional fresh air. See Ventilation Air

From Outdoors, page 6.

If your home does not meet all of the three criteria above, proceed to Determining Fresh-Air Flow For Heater Location, page 5.

Confined and Unconfined Space

The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a confined space as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour (4.8 m 3 per kw) of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1,000 Btu per hour (4.8 m 3 per kw) of the aggregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconfined space.

* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.

DETERMINING FRESH-AIR FLOW FOR

HEATER LOCATION

Determining if You Have a Confined or

Unconfined Space

Use this work sheet to determine if you have a confined or unconfined space.

Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1.

Determine the volume of the space (length x width x height).

Length x Width x Height = ___________ cu. ft. (volume of space)

Example: Space size 22 ft. (length) x 18 ft. (width) x 8 ft. (ceiling height) = 3168 cu. ft. (volume of space)

If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space.

2.

Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

__________ (volume of space) x 20 = (Maximum Btu/Hr the space can support)

Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum

Btu/Hr the space can support)

110720-01B

AIR FOR COMBUSTION AND VENTILATION

Determining Fresh-Air Flow For Heater Location (Cont.)

Ventilation Air

AIR FOR COMBUSTION AND

VENTILATION

Continued

3.

Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free heater _____________ Btu/Hr

Gas water heater*

Gas furnace

_____________ Btu/Hr

_____________ Btu/Hr

Vented gas heater

Gas fireplace logs

_____________ Btu/Hr

_____________ Btu/Hr

Other gas appliances* + _____________ Btu/Hr

Total = _____________ Btu/Hr

* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.

Example:

Gas water heater

Vent-free heater

Total

4.

Compare the maximum Btu/Hr the space can support with the actual amount of Btu/Hr used.

__________________ Btu/Hr (maximum the space can support)

__________________ Btu/Hr (actual amount of Btu/Hr used)

Example: 51,200 Btu/Hr (maximum the space can support)

50,000 Btu/Hr (actual amount of Btu/Hr used)

The space in the above example is a confined space because the actual Btu/

Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A.

Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoining room or add ventilation grills between rooms. See Ventilation Air From

Inside Building.

B.

Vent room directly to the outdoors. See Ventilation Air From

Outdoors.

C.

Install a lower Btu/Hr heater, if lower Btu/Hr size makes room unconfined.

If the actual Btu/Hr used is less than the maximum Btu/Hr the space can support, the space is an unconfined space. You will need no additional fresh air ventilation.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconfined space.

When ventilating to an adjoining unconfined space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor on the wall connecting the two spaces

(see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion

and Ventilation for required size of ventilation grills or ducts.

Ventilation

Grills into Adjoining

Room,

Option 1

Or

Remove

Door into

Adjoining

Room,

Option 3

12"

12"

Ventilation Grills

Into Adjoining Room,

Option 2

Figure 2 - Ventilation Air from Inside Building

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel Gas Code, ANSI Z223.1/

NFPA 54, Section 5.3, Air for Combustion and Ventilation for required size of ventilation grills or ducts.

IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent.

Outlet

Air

Ventilated

Attic

WARNING: If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction, provide adequate combustion and ventilation air by one of the methods described in the

National Fuel Gas Code, ANSI Z223.1/NFPA 54, Section 5.3 or applicable local codes.

Outlet

Air

To Attic

Inlet

Air

Inlet Air

Ventilated

Crawl Space

Figure 3 - Ventilation Air from Outdoors

To

Crawl

Space

110720-01B

6

INSTALLATION

Check Gas Type

Installation Items

Locating Heater

INSTALLATION

NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.

WARNING: A qualified service person must install heater. Follow all local codes.

CHECK GAS TYPE

Use only the correct type of gas (natural or propane/LP). If your gas supply is not the correct gas type, do not install heater. Call dealer where you bought heater for proper type heater.

INSTALLATION ITEMS

Before installing heater, make sure you have the items listed below.

• for propane/LP gas, external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• ground joint union

• sediment trap

• tee joint

• pipe wrench

• for natural gas, test gauge connection*

* A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See Accessory, page 30.

LOCATING HEATER

This heater is designed to be mounted on a wall.

WARNING: Maintain the minimum clearances shown in Figure 4. If you can, provide greater clearances from floor, ceiling, and joining wall.

WARNING: Never install the heater

• in a bathroom (10,000 Btu/hr only. 6,000 Btu/hr models are allowed in a bathroom. Check local codes.)

• in a recreational vehicle

• where curtains, furniture, clothing, or other flammable objects are less than 36 inches from the front, top, or sides of the heater

• as a fireplace insert

• in high traffic areas

• in windy or drafty areas

CAUTION: This heater creates warm air currents.

These currents move heat to wall surfaces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.

IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture.

See Air for Combustion and Ventilation, pages 4 through 6.

CAUTION: If you install the heater in a home garage

• heater pilot and burner must be at least 18 inches above floor

• locate heater where moving vehicle will not hit it

For convenience and efficiency, install heater

• where there is easy access for operation, inspection, and service

• in coldest part of room

CEILING

6" Blueflame

8" Plaque

Minimum

From

Sides Of

Heater

36"

Minimum

Left

Side

Right

Side

3"

Tile Or Other

Combustible Material

Figure 4 - Mounting Clearances As Viewed From Front of Heater

110720-01B

INSTALLATION

Thermostat Sensing Bulb (Thermostat Models Only)

Installing Heater To Wall

INSTALLATION

Continued

THERMOSTAT SENSING BULB (Thermostat

Models Only)

The thermostat sensing bulb is located inside the heater. Do not move this bulb during installation or operation of the heater.

INSTALLING HEATER TO WALL

Marking Screw Locations

1.

Determine where you will locate heater.

4.

For thin walls (1/2" or less), insert red key into wall anchor.

Push red key to “pop” open anchor wings (see Figure 7).

IMPORTANT: Do not hammer key! For thick walls (over 1/2" thick) or solid walls, do not pop open wings.

5.

Tighten two screws until 1/16" space (thickness of penny) is between screwheads and wall (see Figure 8).

Thin Walls (1/4" to 1/2" thick)

WARNING: Maintain minimum clearances shown in Figure 5. If you can, provide greater clearances from floor and joining wall.

2.

Mark two mounting screw locations on wall (see Figure 5).

8 7 /

8

"

Blue Flame

10 7 /

8

" Plaque

Minimum To

Maintain 6"

Clearance

From Wall

7 3 /

4

"

Mounting

Screw

Locations

20 1 /

4

"

Minimum To

Maintain 3"

Clearance

From Floor

FLOOR

Figure 5 - Mounting Screw Locations

Installing Two Mounting Screws

Note: Wall anchors and mounting screws are in hardware package.

The hardware package is provided with heater.

Attaching to wall stud method

For attaching mounting screw to wall stud

1.

Drill hole at marked location using 9/64" drill bit.

2.

Insert mounting screw into wall stud.

3.

Tighten screw until 1/16" space (thickness of penny) is between screwhead and wall.

Attaching to wall anchor method

Follow instructions below to attach mounting screws to hollow walls

(wall areas between studs) or solid walls (concrete or masonry).

1.

Drill holes at marked locations using 5/16" drill bit. For solid walls (concrete or masonry), drill at least 1 1 /

4

" deep.

2.

Fold wall anchor (see Figure 6).

3.

Insert wall anchor (wings first) into hole. Tap anchor flush to wall.

Figure 6 - Folding Anchor

1/16"

Space

Figure 7 - Popping Open Anchor

Wings For Thin Walls

Thin or

Thick Wall

(thick wall shown)

Solid

Wall

Figure 8 - Tightening Anchors

Placing Heater On Mounting Screws

1.

Locate two keyhole slots on back panel of heater (see Figure 9).

2.

Place large openings of slots over screwheads. Slide heater down until screws are in small portion of slots.

Keyhole Slots

Figure 9 - Location Of Keyhole Slots On Back Panel Of Heater

Removing Front Panel Of Heater

1.

Remove two screws near bottom corners of front panel.

2.

Lift straight up on grill guard until it stops. Grill guard will slide up about 1/4".

3.

Pull bottom of front panel forward, then down.

Figure 10 - Removing Front Panel Of Heater

110720-01B

8

INSTALLATION

Installing Heater To Wall (Cont.)

Connecting To Gas Supply

INSTALLATION

Continued

Installing Bottom Mounting Screw

1.

Locate bottom mounting hole. This hole is near bottom on back panel of heater (see Figure 11).

2.

Mark screw location on wall.

3.

Remove heater from wall.

4.

If installing bottom mounting screw into hollow or solid wall, install wall anchor. Follow steps 1 through 5 under Attaching To

Wall Anchor Method, page 7. If installing bottom mounting screw into wall stud, drill hole at marked location using 9/64" drill bit.

5.

Replace heater on wall.

6.

Insert bottom anchor screw through back panel into bottom anchor or drilled hole (see Figure 11).

7.

Tighten screw until heater is firmly secured to wall. Do not over tighten.

Note: Do not replace front panel at this time. Replace front panel after making gas connections and checking for leaks (see pages 8 through 10).

CAUTION: For propane/LP gas, never connect heater directly to the propane/LP supply. This heater requires an external regulator (not supplied). Install the external regulator between the heater and propane/LP supply.

For propane/LP gas, the installer must supply an external regulator.

The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11 and 14 inches of water.

If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Figure 12. Pointing the vent down protects it from freezing rain or sleet.

Figure 11 - Installing Bottom Mounting Screw

CONNECTING TO GAS SUPPLY

CAUTION: Use only new, black iron or steel pipe.

Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of large enough diameter to allow proper gas volume to heater.

If pipe is too small, undue loss of volume will occur.

Installation must include equipment shutoff valve, union, and plugged

1/8" NPT tap. Locate NPT tap within reach for test gauge hook up.

NPT tap must be upstream from heater (see Figure 13, page 9).

IMPORTANT: Install an equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special requirements for locating equipment shutoff valve to fireplaces.

Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

WARNING: This appliance requires a 3/8" NPT

(National Pipe Thread) inlet connection to the pressure regulator.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

WARNING: A qualified service person must connect heater to gas supply. Follow all local codes.

Propane/LP

Supply Tank

External Regulator

WARNING: For natural gas, never connect heater to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

IMPORTANT: For natural gas, check gas line pressure before connecting heater to gas line. Gas line pressure must be no greater than

14 inches of water. If gas line pressure is higher, heater regulator damage could occur.

Vent Pointing Down

Figure 12 - External Regulator With Vent Pointing Down

(propane/LP systems only)

110720-01B

INSTALLATION

Connecting To Gas Supply (Cont.)

Checking Gas Connections

INSTALLATION

Continued

We recommend that you install sediment trap in supply line as shown in Figure 13. Locate sediment trap where it is within reach for cleaning. Install in piping system between fuel supply and heater.

Locate sediment trap where trapped matter is not likely to freeze. A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is installed wrong, heater may not run properly.

IMPORTANT: Hold pressure regulator with wrench when connecting it to gas piping and/or fittings. Do not over tighten pipe connection to regulator. The regulator body could be damaged.

3/8" NPT

Pipe Nipple

Ground

Joint Union

Equipment

Shutoff Valve*

Natural Gas

From Gas Meter

(4" W.C. to 10.5"

W.C. Pressure)

Propane/LP

From External

Regulator

(11" W.C. to 14"

W.C. Pressure)

3"

Minimum

Figure 13 - Gas Connection

Heater

Cabinet

Tee Joint

Reducer

Bushing to

1/8" NPT

1/8" NPT

Plug Tap

Test

Gauge

Connection*

Tee

Joint

Pipe

Nipple

Cap

Pressure

Regulator

Sediment

Trap

CAUTION: For propane/LP gas, make sure external regulator has been installed between propane/LP supply and heater. See guidelines under Connecting to Gas Supply, page 8.

Pressure Testing Gas Supply Piping System

Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)

1.

Disconnect appliance with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig will damage heater regulator.

2.

Cap off open end of gas pipe where equipment shutoff valve was connected.

3.

Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.

4.

Check all joints of gas supply piping system. Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.

5.

Correct all leaks at once.

6.

Reconnect heater and equipment shutoff valve to gas supply.

Check reconnected fittings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1.

Close equipment shutoff valve (see Figure 14).

2.

Pressurize supply piping system by either opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas, or using compressed air.

Equipment

Shutoff Valve

POSITIO

* A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an acceptable alternative to test gauge connection. Purchase the optional CSA design-certified equipment shutoff valve from your dealer. See Accessory, page 30.

OF

Closed

CHECKING GAS CONNECTIONS

Figure 14 - Equipment Shutoff Valve

WARNING: Test all gas piping and connections for leaks after installing or servicing. Correct all leaks at once.

WARNING: Never use an open flame to check for a leak. Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak. Correct all leaks at once.

110720-01B

10

INSTALLATION

Checking Gas Connections (Cont.)

OPERATING HEATER (Manual Control Blue Flame Models)

For Your Safety Read Before Lighting

Lighting Instructions

INSTALLATION

Continued

3.

Check all joints from gas meter for natural or propane/LP supply to equipment shutoff valve (see Figure 17 or 18).

Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.

4.

Correct all leaks at once.

Pressure Testing Heater Gas Connections

1.

Open equipment shutoff valve (see Figure 14, page 9).

2.

Open main gas valve located on or near gas meter for natural gas or open propane/LP supply tank valve.

3.

Make sure control knob of heater is in the OFF position.

4.

Check all joints from equipment shutoff valve to control valve

(see Figures 15 and 16). Apply a noncorrosive leak detection fluid to all joints. Bubbles forming show a leak.

5.

Correct all leaks at once.

6.

Light heater (see Operating Heater pages 10 through 14).

Check the rest of the internal joints for leaks.

7.

Turn off heater (see To Turn Off Gas to Appliance, pages 11,

12 or 14, depending on your model).

8.

Replace front panel.

Control Valve Location

Gas

Meter

Propane/LP

Supply Tank

Equipment

Shutoff Valve

Figure 15 - Checking Gas Joints for Natural Gas

Control

Valve Location

Equipment

Shutoff Valve

Figure 16 - Checking Gas Joints for Propane/LP Gas

OPERATING HEATER

MANUAL CONTROL

BLUE FLAME MODELS

FOR YOUR SAFETY READ

BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand.

When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

C. Use only your hand to push in or turn the gas control knob.

Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water.

Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

1.

STOP! Read the safety information above.

2.

Make sure equipment shutoff valve is fully open.

3.

Turn control knob clockwise

Clockwise

to the OFF position.

4.

Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information, above. If you don’t smell gas, go to the next step.

5.

Press in control knob and turn counterclockwise

C-clockwise to the PILOT position. Keep control knob pressed in for five (5) seconds (see Figure 17, page 11).

Note: You may be running this heater for the first time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

• If control knob does not pop up when released, contact a qualified service person or gas supplier for repairs.

110720-01B

OPERATING HEATER (Manual Control Blue Flame Models)

Lighting Instructions (Cont.)

To Turn Off Gas To Appliance

Manual Lighting Procedure

OPERATING HEATER (Manual Control Infrared Models)

For Your Safety Read Before Lighting

OPERATING HEATER

Continued

6.

With control knob pressed in, push down and release ignitor button. This will light pilot. The pilot is attached to the front of burner. If needed, keep pressing ignitor button until pilot lights.

Note: If pilot does not stay lit, refer to Troubleshooting, pages 16 through 18. Also contact a qualified service person or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual

Lighting Procedure.

7.

Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

Note: If pilot goes out, repeat steps 3 through 7.

8.

Turn control knob counterclockwise

C-clockwise

to the HIGH position. The main burner should light. Set control knob to any heat level between HIGH and LOW. To turn control knob from HIGH to a lower setting, press in the control knob and turn counterclockwise

C-clockwise

.

Note: Both HIGH and LOW are locked positions. You must press in control knob before turning it from these positions.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

TO TURN OFF GAS

TO APPLIANCE

Shutting Off Heater

1.

Turn control knob clockwise Clockwise to the PILOT position.

2.

Press in control knob and turn clockwise

Clockwise

to the

OFF position.

Shutting Off Burner Only (pilot stays lit)

Turn control knob clockwise

Clockwise

to the PILOT position.

MANUAL LIGHTING

PROCEDURE

1.

Remove front panel (see Figure 10, page 7).

2.

Follow steps 1 through 5 under Lighting Instructions, page 10.

3.

With control knob pressed in, strike match. Hold match to pilot until pilot lights.

4.

Keep control knob pressed in for 30 seconds after pilot is lit. After 30 seconds, release control knob. Follow step 8 under Lighting Instructions.

5.

Replace front panel.

Ignitor Button Control Knob

MANUAL CONTROL INFRARED MODELS

OFF

PILOT

HIGH

FOR YOUR SAFETY READ

BEFORE LIGHTING

IGNITOR

LOW

Figure 17 - Control Knob In The OFF Position

Thermocouple

Ignitor Electrode

Pilot Burner

Figure 18 - Pilot

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand.

When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

110720-01B

12

OPERATING HEATER (Manual Control Infrared Models)

For Your Safety Read Before Lighting (Cont.)

Lighting Instructions

To Select Heating Level

To Turn Off Gas To Appliance

OPERATING HEATER

Continued

C. Use only your hand to push in or turn the gas control knob.

Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water.

Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

1.

STOP! Read the safety information page 11, column 2.

2.

Make sure equipment shutoff valve is fully open.

3.

Turn control knob clockwise to the OFF position.

4.

Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information, page 11, column 2. If you don’t smell gas, go to the next step.

5.

Press in control knob, and turn counterclockwise to pilot position. Keep control knob pressed for five seconds.

Note: You may be running this heater for the first time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

• If control knob does not pop up when released, contact a qualified service person or gas supplier for repairs.

6.

With control knob pressed in, push down and release ignitor button. This will light pilot. The pilot is attached to the front of burner. If needed, keep pressing ignitor button until pilot lights.

Note: If pilot does not light, refer to Troubleshooting, pages

17 through 19. Also contact a qualified service person or gas supplier for repairs. Until repairs are made, light pilot with match, see Manual Lighting Procedure, page 13.

7.

Keep control knob pressed in for 10 seconds after lighting pilot. After 10 seconds, release control knob.

Note: If pilot goes out, repeat steps 3 through 7.

Piezo Ignitor

Button Control Knob

Ignitor Electrode

Thermocouple Pilot

Burner

IGNITOR

LOW

PILOT

HIGH

OFF

Figure 19 - Control Knob In

The OFF Position

Figure 20 - Pilot, Infrared

Heaters

TO SELECT

HEATING LEVEL

WARNING: When running heater, set control knob at LOW or HIGH locked positions for double burner heater, or ON position for single burner heater..

Never set control knob between locked positions.

Poor combustion and higher levels of carbon monoxide may result.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

Slightly press in control knob and turn counterclockwise to the LOW or HIGH positions for double burner heater, or ON position for single burner heater.

IMPORTANT: Release downward pressure while turning control knob. Control knob will lock at the desired position.

Control

Knobs

Double

Burners

Control

Knob

OFF

Single

Burner

PILOT

Figure 21 - Burner Patterns

ON

OFF

TO TURN OFF GAS

TO APPLIANCE

Shutting Off Heater

Turn control knob clockwise to the OFF position.

Shutting Off Burner Only

(pilot stays lit)

Turn control knob clockwise to the PILOT position.

110720-01B

OPERATING HEATER (Manual Control Infrared Models)

Manual Lighting Procedure

OPERATING HEATER (Thermostat Control Blue Flame and Infrared Models)

For Your Safety Read Before Lighting

Lighting Instructions

OPERATING HEATER

Continued

MANUAL LIGHTING

PROCEDURE

1.

Remove front panel (see Figure 10, page 7).

2.

Follow steps 1 through 5 under Lighting Instructions, page 12.

3.

With control knob pressed in, strike match. Hold match to pilot until pilot lights.

4.

Keep control knob pressed in for 10 seconds after pilot is lit. After 10 seconds, release control knob.

5.

Replace front panel.

THERMOSTAT CONTROL BLUE FLAME

AND INFRARED MODELS

FOR YOUR SAFETY READ

BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must be lighted by hand.

When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

C. Use only your hand to push in or turn the gas control knob.

Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician or gas supplier. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been under water.

Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING

INSTRUCTIONS

1.

STOP! Read the safety information above.

2.

Make sure equipment shutoff valve is fully open.

3.

Turn control knob clockwise

(see Figure 22).

Clockwise

to the OFF position

4.

Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

5.

Turn control knob counterclockwise

C-clockwise

to the PILOT position. Press in control knob for five (5) seconds

(see Figure 22).

Note: You may be running this heater for the first time after hooking up to gas supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

6.

With control knob pressed in, push down and release ignitor button. This will light pilot. The pilot is attached to the front of burner. The pilot can be seen through the glass panel.

If needed, keep pressing ignitor button until pilot lights.

Note: If pilot does not stay lit, refer to Troubleshooting, pages 16 through 18. Also contact a qualified service person or gas supplier for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual

Lighting Procedure, page 14.

7.

Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob.

• If control knob does not pop up when released, contact a qualified service person or gas supplier for repairs.

Note: If pilot goes out, repeat steps 3 through 7. This heater has a safety interlock system. Wait one (1) minute before lighting pilot again.

8.

Turn control knob counterclockwise

C-clockwise

to desired heating level. The main burner should light. Set control knob to any heat level between HI and LO.

CAUTION: Do not try to adjust heating levels by using the equipment shutoff valve.

Ignitor Button

Control Knob

Ignitor Electrode

Thermocouple

Pilot Burner

IGNITOR

T

OFF

PILO

HI

LO

Figure 22 - Control Knob In

The OFF Position

Figure 23 - Pilot (Infrared Heater

Shown)

110720-01B

14

OPERATING HEATER (Thermostat Control Blue Flame and Infrared Models)

To Turn Off Gas To Appliance

Thermostat Control Operation

Manual Lighting Procedure

INSPECTING BURNER

Pilot Flame Pattern

Burner Flame Pattern Blue Flame Models

OPERATING HEATER

Continued

TO TURN OFF GAS

TO APPLIANCE

Shutting Off Heater

1.

Turn control knob clockwise

Clockwise

to the OFF position.

2.

Turn off all electric power to the appliance if service is to be performed.

Shutting Off Burner Only (pilot stays lit)

Turn control knob clockwise

Clockwise

to the PILOT position.

THERMOSTAT CONTROL

OPERATION

The thermostatic control used on these models differs from standard thermostats. Standard thermostats simply turn on and off the burner. The thermostat used on this heater senses the room temperature. The thermostat adjusts the amount of gas flow to the burner. This increases or decreases the burner flame height. At times the room may exceed the set temperature. If so, the burner will shut off. The burner will cycle back on when room temperature drops below the set temperature. The control knob can be set to any heat level between HI and LO.

Note: The thermostat sensing bulb measures the temperature of air near the heater cabinet. This may not always agree with room temperature (depending on housing construction, installation location, room size, open air temperatures, etc.). Frequent use of your heater will let you determine your own comfort levels.

MANUAL LIGHTING

PROCEDURE

1.

Remove front panel (see Figure 10, page 7).

2.

Follow steps 1 through 5 under Lighting Instructions, page 13.

3.

With control knob pressed in, strike match. Hold match to pilot until pilot lights.

4.

Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Follow step 8 under Lighting Instructions, page 13.

5.

Replace front panel.

INSPECTING BURNER

Check pilot flame pattern and burner flame pattern often.

PILOT FLAME PATTERN

Figure 24 shows a correct pilot flame pattern. Figure 25 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

If pilot flame pattern is incorrect, as shown in Figure 25

• turn heater off (see To Turn Off Gas to Appliance, pages 11, 12 or 14 depending on your model)

• see Troubleshooting, pages 16 through 18

Note: The pilot flame on natural gas units will have a slight curve, but flame should be blue and have no yellow or orange color.

Pilot Burner

Pilot

Burner

Thermocouple

Thermocouple

BAD PILOT/LP GRH/OV 008

GOOD PILOT/LP GRH/OV 007

Figure 24 - Correct Pilot Flame

Pattern

Figure 25 - Incorrect Pilot Flame

Pattern

BURNER FLAME PATTERN

BLUE FLAME MODELS

Figure 26 shows a correct burner flame pattern. Figure 27 shows an incorrect burner flame pattern. The incorrect burner flame pattern shows yellow tipping of the flame. It also shows the flame higher than 1/2 the glass panel height.

WARNING: If yellow tipping occurs, your heater could produce increased levels of carbon monoxide.

If burner flame pattern shows yellow tipping, proceed with the following instructions.

NOTICE: Do not mistake orange flames with yellow tipping. Dust or other fine particles enter the heater and burn causing brief patches of orange flame.

(Models VN600A and VP600A will be lower due to lower input rating)

Figure 26 - Correct Burner Flame Pattern

Figure 27 - Incorrect Burner Flame Pattern

1/2 GLASS HEIGHT

Yellow

Tipping

1/2 GLASS HEIGHT

110720-01B

INSPECTING BURNER

Burner Flame Pattern Blue Flame Models (Cont.)

Burner Flame Pattern Infrared Models

CLEANING AND MAINTENANCE

ODS/Pilot and Burner Orifice

Cleaning Burner Pilot Air Inlet Hole

Cabinet

INSPECTING BURNER

Continued

If burner flame pattern is incorrect, as shown in Figure 27, page 14

• turn heater off (see To Turn Off Gas to Appliance, page 11 or 14 depending on your model)

• see Troubleshooting, pages 16 through 18

BURNER FLAME PATTERN

INFRARED MODELS

Figure 28 shows a correct burner flame pattern. Figure 29 shows an incorrect burner flame pattern.

If burner flame pattern is incorrect, as shown in Figure 29

• turn heater off (see To Turn Off Gas to Appliance, page 12)

• see Troubleshooting, pages 16 through 18

Figure 28 - Correct Burner

Flame Pattern (Dual Burner

Shown)

Figure 29 - Incorrect Burner

Flame Pattern (Dual Burner

Shown)

CLEANING BURNER PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning flame. Keep these holes clear of dust, dirt, and lint. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualified service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust, dirt, lint and pet hair. To clean these parts we recommend using compressed air no greater than 30 PSI.

Your local computer store, hardware store, or home center may carry compressed air in a can. You can use a vacuum cleaner in the blow position. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could damage the pilot assembly.

1.

Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.

2.

Inspect burner, pilot for dust and dirt.

3.

Blow air through the ports/slots and holes in the burner.

Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about two inches from where the pilot flame comes out of the pilot assembly (see Figure 30). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

Pilot Assembly

CLEANING AND

MAINTENANCE

WARNING: Turn off heater and let cool before cleaning.

Pilot Air Inlet

CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualified service person.

Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

ODS/PILOT AND BURNER ORIFICE

• Use a vacuum cleaner, pressurized air, or small, soft bristled brush to clean.

Figure 30 - Pilot Inlet Air (Propane/LP Pilot Shown)

CABINET

Air Passageways

• Use a vacuum cleaner or pressurized air to clean.

Exterior

• Use a soft cloth dampened with a mild soap and water mixture.

Wipe the cabinet to remove dust.

110720-01B

16

TROUBLESHOOTING

TROUBLESHOOTING

Note: For additional help, visit DESA

International’s technical service web site at www.desatech.com

.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

OBSERVED PROBLEM

When ignitor button is pressed, there is no spark at ODS/pilot

ODS/pilot lights but flame goes out when control knob is released

POSSIBLE CAUSE

1. Ignitor electrode positioned wrong

2. Ignitor electrode broken

3. Ignitor electrode not connected to ignitor cable

4. Ignitor cable pinched or wet

5. Piezo ignitor nut is loose

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

6. Broken ignitor cable

7. Bad piezo ignitor

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PILOT position

3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Depleted gas supply (propane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not correct

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open

4. Thermocouple connection loose at control valve

5. Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following:

A) Low gas pressure

B) Dirty or partially clogged ODS/pilot

6. Thermocouple damaged

7. Control valve damaged

CAUTION: Never use a wire, needle, or similar object to clean

ODS/pilot. This can damage ODS/ pilot unit.

REMEDY

1. Replace pilot assembly

2. Replace pilot assembly

3. Reconnect ignitor cable

4. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

5. Tighten nut holding piezo ignitor to heater cabinet. Nut is located inside heater cabinet at top

6. Replace ignitor cable

7. Replace piezo ignitor

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PILOT position

3. Press in control knob while in PILOT position

4. Continue holding down control knob.

Repeat igniting operation until air is removed

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see Cleaning and

Maintenance, page 15) or replace ODS/ pilot assembly

7. Replace gas regulator

1. Press in control knob fully

2. After ODS/pilot lights, keep control knob pressed in 30 seconds

3. Fully open equipment shutoff valve

4. Hand tighten until snug, then tighten 1/4 turn more

5. A) Contact local natural or propane/LP gas company

B) Clean ODS/pilot (see Cleaning and

Maintenance, page 15) or replace ODS/ pilot assembly

6. Replace pilot assembly

7. Replace control valve

110720-01B

TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

Burner does not light after ODS/pilot is lit

Delayed ignition of burner

Burner backfiring during combustion

POSSIBLE CAUSE

1. Burner orifice is clogged

2. Inlet gas pressure is too low

1. Manifold pressure is too low

2. Burner orifice is clogged

1. Burner orifice is clogged or damaged

Burner plaque(s) does not glow (Infrared models only)

Yellow flame during burner combustion

2. Burner damaged

3. Gas regulator defective

1. Control knob set between locked positions

2. Inlet gas pressure is too low

3. Plaque damaged

1. Not enough air

Slight smoke or odor during initial operation

2. Inlet gas pressure is too low

3. Gas regulator defective

1. Residues from manufacturing processes

Heater produces a whistling noise when burner is lit

1. Turning control knob to HIGH position when burner is cold

2. Air in gas line

3. Air passageways on heater blocked

4. Dirty or partially clogged burner orifice

Heater produces a clicking/ticking noise just after burner is lit or shut off

1. Metal expanding while heating or contracting while cooling

REMEDY

1. Clean burner orifice (see Cleaning and

Maintenance, page 15) or replace burner orifice

2. Contact local natural or propane/LP gas company

1. Contact local natural or propane/LP gas company

2. Clean burner orifice (see Cleaning and

Maintenance, page 15) or replace burner orifice

1. Clean burner orifice (see Cleaning and

Maintenance, page 15) or replace burner orifice

2. Replace burner

3. Replace gas regulator

1. Turn control knob until it locks at desired setting

2. Contact local natural or propane/LP gas company

3. Replace burner

1. Check burner for dirt and debris. If found, clean burner (see Cleaning and

Maintenance, page 15)

2. Contact local natural or propane/LP gas company

3. Replace gas regulator

1. Problem will stop after a few hours of operation

1. Turn control knob to LOW position and let warm up for a minute

2. Operate burner until air is removed from line. Have gas checked by local natural or propane/LP gas company

3. Observe minimum installation clearances (see Figure 4, page 7)

4. Clean burner (see Cleaning and Mainte-

nance, page 15) or replace burner orifice

1. This is common with most heaters. If noise is excessive, contact qualified service person

110720-01B

18

TROUBLESHOOTING

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.

OBSERVED PROBLEM

White powder residue forming within burner box or on adjacent walls or furniture

Heater produces unwanted odors

Heater shuts off in use (ODS operates)

POSSIBLE CAUSE

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Heater burning vapors from paint, hair spray, glues, etc. (See IMPORTANT statement above)

2. Low fuel supply (propane/LP only)

3. Gas leak. See Warning statement at top of page

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

Gas odor even when control knob is in OFF position

Gas odor during combustion

Moisture/condensation noticed on windows

1. Gas leak. See Warning statement at top of page

2. Control valve defective

1. Foreign matter between control valve and burner

2. Gas leak. See Warning statement at top of page

1. Not enough combustion/ventilation air

REMEDY

1. Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

1. Ventilate room. Stop using odor-causing products while heater is running

2. Refill supply tank (propane/LP only)

3. Locate and correct all leaks (see Check-

ing Gas Connections, pages 9 and 10)

1. Open window and/or door for ventilation

2. Contact local natural or propane/LP gas company

3. Clean ODS/pilot (see Cleaning and

Maintenance, page 15)

1. Locate and correct all leaks (see Check-

ing Gas Connections, pages 9 and 10)

2. Replace control valve

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see Check-

ing Gas Connections, pages 9 and 10)

1. Refer to Fresh Air for Combustion and

Ventilation requirements (page 4)

110720-01B

SPECIFICATIONS

SPECIFICATIONS

Btu (Variable)

Type Gas

Ignition

VP600BA

4,400/6,000

VP5D

5,500

VP10A

5,500/10,000

VP10TA

10,000

Propane/LP Only Propane/LP Only Propane/LP Only Propane/LP Only

Piezo

Pressure Regulator Setting 8" W.C.

Piezo

8" W.C.

Piezo

8" W.C.

Piezo

8.5" W.C.

Inlet Gas Pressure

(inches of water)

Maximum

Minimum

Dimensions, Inches

(H x W x D)

14"

11"

14"

11"

14"

11"

14"

11"

Heater

Carton

Weight (pounds)

Heater

Shipping

13.5

19

13

17

14

18

14

18

VP1000BTA

5,000/10,000

Propane/LP Only

Piezo

8" W.C.

14"

11"

20 1 /

2

x 13 1 /

2

x 5 20 1 /

2

x 13 1 /

2

x 5 20 1 /

2

x 13 1 /

2

x 5 21 1 /

2

x 13 1 /

2

x 7 21 1 /

2

x 13 1 /

2

x 7

25 x 16 11 /

16

x 7 1 /

2

25 x 16 11 /

16

x 7 1 /

2

25 x 16 11 /

16

x 7 1 /

2

25 1 /

4

x 16 3 /

4

x 7 1 /

2

25 1 /

4

x 16 3 /

4

x 7 1 /

2

19

Btu (Variable)

Type Gas

Ignition

VN600BA

4,400/6,000

Natural Only

Piezo

Pressure Regulator Setting 3" W.C.

Inlet Gas Pressure

(inches of water)

Maximum

Minimum

Dimensions, Inches

(H x W x D)

10.5"

4"

Heater

Carton

Weight (pounds)

Heater

Shipping

13.5

17

VN6D

6,000

Natural Only

Piezo

3" W.C.

10.5"

4"

13

17

VN10A

5,000/10,000

Natural Only

Piezo

3" W.C.

10.5"

5"

14

18

VN10TA

10,000

Natural Only

Piezo

3.5" W.C.

10.5"

5"

14

18

VN1000BTA

5,000/10,000

Natural Only

Piezo

3" W.C.

10.5"

5"

20 1 /

2

x 13 1 /

2

x 5 20 1 /

2

x 13 1 /

2

x 5 20 1 /

2

x 13 1 /

2

x 5 21 1 /

2

x 13 1 /

2

x 7 20 1 /

2

x 13 1 /

2

x 7

25 x 16 11 /

16

x 7 1 /

2

25 x 16 11 /

16

x 7 1 /

2

25 x 16 11 /

16

x 7 1 /

2

24 3 /

4

x 16 3 /

4

x 7 1 /

2

25 1 /

4

x 16 3 /

4

x 7 1 /

2

19

110720-01B

20

ILLUSTRATED PARTS BREAKDOWN

VN600BA, VP600BA

ILLUSTRATED PARTS

BREAKDOWN

VN600BA

VP600BA

3

7

6

5

21

22

9

4

12

10

11

13 14

15

18

20

25

10

16

19

17

8

23

24

26

1

2

PILOT

110720-01B

PARTS LIST

VN600BA, VP600BA

PARTS LIST

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement

Parts on page 30 of this manual.

KEY PART NUMBER FOR

NO.

VP600BA VN600BA DESCRIPTION

20

21

22

23

16

17

18

19

24

25

26

7

8

5

6

3

4

1

2

098304-01

099467-07

099318-04

101108-01

098304-01

099467-07

099318-04

101108-01

Screw, #10 x 3/8"

Front Panel

Grill Guard

Grill Guard Clip

102017-02

098260-11

102017-02

098260-11

Bottom Glass Retainer

Glass Panel

098532-06AA 098532-06AA Top Glass Retainer

M11084-38 M11084-38 Screw, #8 x 3/8"

9

10

11

12

099317-02

098271-09

099317-02

098271-09

Deflector Unit

Ignitor Cable

098249-01 098249-01 Nut, M5

110803-02*** 110803-01*** ODS/Pilot Assembly

12-1 110186-01

13 104263-02

14

15

099387-05

104259-04

110186-01

104263-01

099387-05

104259-03

Thermocouple Kit

Burner

Pilot Tubing

Injector, 1 piece

NJF-8C

099415-13

099462-01

099391-02

099413-02

**

097159-04

099393-02

098508-01

098303-02

099818-01

NJF-8C

099415-14

099462-01

099391-02

099413-01

**

097159-04

099393-02

098508-01

098303-02

099818-01

Hex Nut

Pressure Regulator

Burner Tubing

Regulator Tubing

Control Valve

Cabinet Assembly

Piezo Ignitor

Control Knob

Valve Retainer Nut

Screw, #6 x 5/16"

Internal Tooth Washer

099395-09

100642-02

PARTS AVAILABLE - NOT SHOWN

099395-09

100642-02

Control Position Label

Assembly, Hardware

** Not a field replaceable part.

*** If replacing ODS pilot and your model is pre 2002, your part number will be

099440-03 for natural gas models, 099059-03 for propane/LP models.

1

1

1

2

1

1

1

QTY.

1

1

1

1

2

1

1

1

1

1

1

1

1

1

8

1

1

1

2

2

1

110720-01B

22

ILLUSTRATED PARTS BREAKDOWN

VP10A, VN10A

ILLUSTRATED PARTS

BREAKDOWN

VP10A

VN10A

2

1

3

4

7-1

7-2

5

6

8

7

A

B

20

23

6

15

22

19

18

21

23

17

16

14

11

10

9

12

13

9

ODS/PILOT

110720-01B

PARTS LIST

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement

Parts on page 30 of this manual.

KEY

NO.

10

11

12

13

14

7

7-1

7-2

8

9

1

4

5

2

3

6

15

16

17

18

19

20

21

22

23

PART NUMBER

VP10A VN10A

098304-01

099467-07

099318-03

101108-01

099469-02

M15823-37

099059-03

098514-01

098594-01

099884-02

099056-01

099390-02

099387-05

099392-01

099391-02

100432-01

**

099415-13

098303-02

098508-01

099393-02

M11084-26

099818-01

097159-04

098271-03

098304-01

099467-07

099318-03

101108-01

099469-02

M15823-37

503329

098514-01

098594-01

099884-02

099056-06

099390-02

099387-05

099392-01

099391-02

100432-01

**

099415-14

098303-02

098508-01

099393-02

M11084-26

099818-01

097159-04

098271-03

DESCRIPTION

Screw, #10 x 3/8"

Front Panel Assembly

Grill Guard

Grill Guard Clip

Reflector Assembly

Screw Hex #8 x 1/4"

ODS/Pilot Assembly

Thermocouple

Ignitor Electrode

Burner Assembly

Injector

Tubing - Valve to plaque A

Pilot Tubing - Valve to pilot

Tubing - Valve to plaque B

Tubing - Regulator to valve

Control Valve

Cabinet Assembly

Gas Regulator

Screw, #6 x 5/16"

Valve Retainer Nut

Control Knob

Screw, #10 x 3/8"

Internal Tooth Washer

Piezo Ignitor

Ignitor Cable

099395-07

100642-02

PARTS AVAILABLE - NOT SHOWN

099395-07

100642-02

Control Position Label

Assembly, Hardware

** Not a field replaceable part.

QTY.

1

1

1

1

1

1

1

1

1

2

2

2

1

1

1

10

2

1

1

1

1

2

1

1

1

1

1

PARTS LIST

VP10A, VN10A

110720-01B

24

ILLUSTRATED PARTS BREAKDOWN

VP10TA, VN10TA

ILLUSTRATED PARTS

BREAKDOWN

VP10TA

VN10TA

17

15

16

3

4

5

6

8

7

12

16

A

B

6

14

13

18

19

11

2

1 7-1

7-2 10

9

ODS/PILOT

110720-01B

PARTS LIST

VP10TA, VN10TA

PARTS LIST

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement

Parts on page 30 of this manual.

KEY PART NUMBER

NO.

VP10TA VN10TA DESCRIPTION

14

15

16

17

18

9

10

11

12

13

19

3

4

1

2

5

098304-01 098304-01 Screw, #10 x 3/8"

098454-06CD 098454-06CD Front Panel Assembly

099318-03

101108-01

099275-01

099318-03

101108-01

099275-01

Grill Guard

Grill Guard Clip

Reflector Assembly

6

7

M15823-37

099059-03

7-1 098514-01

7-2 098594-01

8 099884-03

M15823-37

503329

098514-01

098594-01

099884-03

Screw Hex #8 x 1/4"

ODS/Pilot Assembly

Thermocouple

Ignitor Electrode

Burner Assembly

099056-25

104087-01

099387-11

M11084-26

104084-01

098522-16

097159-04

098271-03

**

099415-13

098303-02

099056-24

104087-01

099387-11

M11084-26

104084-01

098522-16

097159-04

098271-03

**

099415-12

098303-02

Injector

Tubing - Burner

Pilot Tubing - Valve to pilot

Screw, #10 x 3/8"

Tubing - Inlet

Control Valve

Piezo Ignitor

Ignitor Cable

Cabinet Assembly

Gas Regulator

Screw, #6 x 5/16"

102471-01

100642-02

PARTS AVAILABLE - NOT SHOWN

102471-01

100642-02

Control Position Label

Assembly, Hardware

** Not a field replaceable part.

QTY.

1

1

1

1

1

1

2

2

1

1

2

10

1

1

1

1

1

2

2

1

1

1

1

110720-01B

26

ILLUSTRATED PARTS BREAKDOWN

VP5D, VN6D

ILLUSTRATED

PARTS

BREAKDOWN

VP5D

VN6D

3

4

5

6

7-1

7-2

21

14

22

8

7

19

22

6

13

11

18

17

20

16

15

10

12

9

2

1

ODS/PILOT

110720-01B

PARTS LIST

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement

Parts on page 30 of this manual.

KEY PART NUMBER

NO.

VP5D VN6D DESCRIPTION QTY.

15

16

17

18

11

12

13

14

19

20

21

22

3

4

1

2

5

6

7

098304-01

099467-03

099318-03

101108-01

099469-01

098304-01

099467-03

099318-03

101108-01

099469-02

M15823-37 M15823-37

099059-03 503329

8

9

7-1 098514-01

7-2 098594-01

099884-01

099056-04

10 099390-01

098514-01

098594-01

099884-01

099056-01

099390-01

099387-05

099391-02

100829-01

**

099415-17

098303-02

098508-01

099393-02

099387-05

099391-02

100829-01

**

099415-13

098303-02

098508-01

099393-02

M11084-26 M11084-26

099818-01

097159-04

098271-03

099818-01

097159-04

098271-03

Screw, #10 x 3/8"

Front Panel Assembly

Grill Guard

Grill Guard Clip

Reflector Assembly

Screw Hex #8 x 1/4"

ODS/Pilot Assembly

Thermocouple

Ignitor Electrode

Burner Assembly

Injector

Tubing - Valve to burner

Pilot Tubing - Valve to pilot 1

Tubing - Regulator to valve 1

Control Valve

Cabinet Assembly

1

1

Gas Regulator

Screw, #6 x 5/16"

Valve Retainer Nut

Control Knob

1

1

1

2

Screw, #10 x 3/8"

Internal Tooth Washer

Piezo Ignitor

Ignitor Cable

1

1

2

1

1

1

1

1

1

1

2

2

1

1

9

1

099395-08

100642-02

PARTS AVAILABLE - NOT SHOWN

099395-08

100642-02

Control Position Label

Assembly, Hardware

1

1

** Not a field replaceable part.

PARTS LIST

VP5D, VN6D

110720-01B

28

ILLUSTRATED PARTS BREAKDOWN

VP1000BTA, VN1000BTA

ILLUSTRATED PARTS

BREAKDOWN

VP1000BTA

VN1000BTA

4

14

12

10

11

13

14 15

19

21

20

22

10

16

23

18

3

7

6

5

9

17

8

2

1

PILOT

110720-01B

PARTS LIST

VP1000BTA, VN1000BTA

PARTS LIST

This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement

Parts on page 30 of this manual.

KEY PART NUMBER

NO.

VP1000BTA VN1000BTA DESCRIPTION

20

21

22

23

16

17

18

19

7

8

5

6

3

4

1

2

098304-01

099467-07

099318-04

101108-01

098304-01

099467-07

099318-04

101108-01

Screw, #10 x 3/8"

Front Panel Assembly

Grill Guard

Grill Guard Clip

102017-02

098260-11

102017-02

098260-11

Bottom Glass Retainer

Glass Panel

098532-06AA 098532-06AA Top Glass Retainer

M11084-38 M11084-38 Screw, #8 x 3/8"

9

10

11

12

099317-02

098271-09

099317-02

098271-09

Deflector Unit

Ignitor Cable

098249-01 098249-01 Nut, M5

110803-02*** 110803-01*** ODS/Pilot Assembly

12-1 110186-01

13 104263-01

14

15

099387-11

104259-06

110186-01

104263-01

099387-11

104259-05

Thermocouple Kit

Burner

Pilot Tubing

Injector, 1 Piece

NJF 8C

099415-13

104261-01

104264-01

098522-18

**

097159-04

098303-02

NJF 8C

099415-14

104261-01

104264-01

098522-11

**

097159-04

098303-02

Hex Nut

Pressure Regulator

Burner Tubing

Regulator Tubing

Thermostat Gas Valve

Cabinet Assembly

Piezo Ignitor

Screw, #6 x 5/16"

102471-01

100642-02

PARTS AVAILABLE - NOT SHOWN

102471-01

100642-02

Control Position Label

Assembly, Hardware

** Not a field replaceable part.

*** If replacing ODS pilot and your model is pre 2002, your part number will be

100701-03 for natural gas models, 099059-03 for propane/LP models.

QTY.

1

1

1

1

2

1

1

1

1

8

1

1

1

2

2

1

1

2

1

1

1

1

1

1

1

1

110720-01B

30

REPLACEMENTS PARTS

SERVICE HINTS

TECHNICAL SERVICE

SERVICE PUBLICATIONS

ACCESSORY

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA International’s Technical

Service Department at 1-866-672-6040.

When calling DESA International, have ready

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central (see page 33) or call DESA International at 1-866-672-6040 for referral information.

When calling DESA International, have ready

• model number of your heater

• the replacement part number

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA International’s Technical

Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA International’s technical service web site at www.desatech.com.

SERVICE PUBLICATIONS

You can purchase a service manual from the address listed on the back page of this manual. Send a check for $5.00 payable to DESA

International.

ACCESSORY

Purchase these heater accessories from your local dealer. If they cannot supply this accessory, either contact your nearest Parts

Central (see page 33) or call DESA International at 1-866-672-6040 for referral information. You can also write to the address listed on the back page of this manual.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burner will have delayed ignition

• heater will not produce specified heat

• for propane/LP unit, propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local gas supplier.

EQUIPMENT SHUTOFF VALVE - GA5010

For all models. Equipment shutoff valve with 1/8" NPT tap.

110720-01B

OWNER'S REGISTRATION FORM

In order to provide better customer service for this and future purchases, we recommend that you register your product with us.

You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s

Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

Model:

Date Purchased:

Serial Number:

First Name:

Address:

City:

Home Phone: ( ) -

E-Mail:

(Comfort Glow, Vanguard, etc.)

(EFP33PR, VTGH33NR, etc.)

Note: Keep receipt for warranty verification.

7 or 9 digit number located on product or identification tag.

Last Name:

State: Zip: Country:

Please answer the following questions to register your product with DESA International:

1. Where will the product be used?

❍ Living/Family Room ❍ Office/Warehouse ❍ Utility Shed/Outbuilding ❍ Garage ❍ Bedroom ❍ Bathroom ❍ Other

2. If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍ Yes ❍ No

3. Who selected the product? ❍ Male ❍ Female ❍ Both

4. What is the population of your area? ❍ Under 10,000 ❍ 10,000 to 25,000 ❍ 25,000 to 50,000 ❍ 50,000 to 100,000

❍ 100,000 to 250,000 ❍ Over 250,000

5. What is your primary source of heat? ❍ Propane (LP Gas) ❍ Fuel Oil ❍ Wood ❍ Natural Gas ❍ Electric ❍ Other

6. How was the product installed? ❍ Professional Installer ❍ Self ❍ Other

7. Cost of product excluding sales tax? $___________________

8. Cost to install product? $____________________

9. Type of store where product was purchased? ❍ Hardware ❍ Propane Dealer ❍ Natural Gas/Utility Co. ❍ Home Center/Builder’s Supply

❍ Fireplace or Hearth Shop ❍ Farm Store ❍ Other

10. What motivated you to buy this product? ❍ Sudden Cold Weather ❍ Replace Older Model ❍ D.I.Y. Home Project

❍ Emergency Back-Up Heat ❍ Heater was on Sale ❍ Energy Savings/High Efficiency ❍ Construction Project ❍ Other

11. How did you learn about this product brand? ❍ Advertising ❍ Relative or Friend ❍ Store Display ❍ Other ________________________

12. Level of Education of Purchaser: ❍ Some High School ❍ Completed High School ❍ Completed College ❍ Completed Graduate School

13. Age of Purchaser: ❍ Under 20 ❍ 20 - 29 ❍ 30 - 39 ❍ 40 - 49 ❍ 50 - 59 ❍ 60 or Over

14. Buyer’s total annual household income: ❍ Under $15,000 ❍ $15,000 to $19,999 ❍ $20,000 to $34,999 ❍ $35,000 to $49,999

❍ $50,000 to $74,999 ❍ $75,000 to $99,999 ❍ $100,000 and Over

15. Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16. In choosing this product, how important were the following:

Availability

Not Important

Somewhat Important

Very Important

Price ❍ ❍ ❍

Brand Name

Overall Quality

Heat Output ❍ ❍ ❍

Made in USA ❍ ❍ ❍

Warranty

Local Service

Value for Price ❍ ❍ ❍

Prior Brand Experience

Controls Location

Thermostat, Remote, or Manual Operation

Ease of Operation ❍ ❍ ❍

Special Features

Salesperson’s Recommendation

Friend/Relative’s Recommendation

Portability

❍ ❍ ❍

For more information, visit www.desatech.com

❍ ❍ ❍

32

TAPE

Postage

Required

2701 Industrial Drive

P.O. Box 90004

Bowling Green, KY 42102-9004

TM

TAPE

110720-01B

PARTS CENTRALS

These Parts Centrals are privately owned businesses. They have agreed to support our customer’s needs by providing original replacement parts and accessories.

Baltimore Electric

1348 Dixwell Avenue

Hamden, CT 06514-0322

1-800-397-7553

203-248-7553

Parts Department

Portable Heater Parts

342 N. County Rd. 400 East

Valparaiso, IN 46383-9704

All States

219-462-7441

1-888-619-7060 [email protected]

[email protected]

FBD

1349 Adams Street

Bowling Green, KY 42103-3414

270-846-1199

1-800-654-8534

Fax: 1-800-846-0090 [email protected]

Master Parts Dist.

1251 Mound Ave. NW

Grand Rapids, MI 49504-2672

616-791-0505

1-800-446-1446

Fax: 616-791-8270 www.nbmc.com

Washer Equipment Co.

1715 Main Street

Kansas City, MO 64108-2195

KS, MO, AR

816-842-3911 www.washerparts.com

East Coast Energy Products

707 Broadway

W. Long Branch, NJ 07764-1542

732-870-8809

1-800-755-8809 www.njplaza.com/ecep

Dayton Hardware

P.O. Box 275

North Dayton Station

Dayton, OH 45404-0275

All States

937-258-3721

OH 1-800-762-3426

Halco Enterprises

208 Carter Drive, Unit 21

West Chester, PA 19382-4500

610-430-7717

1-800-368-0803 www.halcoenterprises.com

Laportes Parts & Service

2444 N. 5th Street

Hartsville, SC 29550-7704

843-332-0191

Parts Department

Cans Unlimited, Inc.

P.O. Box 645

Taylor, SC 29687-0013

All States

803-879-3009

1-800-845-5301 [email protected]

PARTS CENTRALS

110720-01B

34

WARRANTY INFORMATION

KEEP THIS WARRANTY

Model

Serial No.

Date Purchased

Always specify model and serial numbers when communicating with the factory.

We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We make no other warranty, expressed or implied.

LIMITED WARRANTY

DESA INTERNATIONAL VENT-FREE RESIDENTIAL GAS HEATERS

DESA International warrants this product to be free from defects in materials and components for four (4) years and five (5) years on stainless steel burners from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.

This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.

This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and any and all such other costs related to repairing a defective heater will be the responsibility of the owner.

TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS

EXPRESS WARRANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND

ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

TO FOUR (4) YEARS ON ALL COMPONENTS AND FIVE (5) YEARS ON STAINLESS STEEL BURNERS FROM THE DATE OF FIRST

PURCHASE; AND DESA INTERNATIONAL’S LIABILITY IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND

DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDEN-

TAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

For information about this warranty write:

TM

2701 Industrial Drive

P.O. Box 90004

Bowling Green, KY 42102-9004 www.desatech.com

110720 01

NOT A UPC

110720-01

Rev. B

09/02

110720-01B

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