LG-Nortel Aria-24IP User Manual

All manuals and user guides at all-guides.com

Computer & Telephone Services Ltd NZ 0800 366363 [email protected]

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– 24IP DIGITAL KEY TELEPHONE SYSTEM USER’S GUIDE

24IP all-guides.com

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CTS Ltd 19082008


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– 24IP DIGITAL KEY TELEPHONE SYSTEM USER’S GUIDE aria 24IP aria

24 IP Key Service Unit. (With side covers)

NB: Although every effort is made to keep this Guide up to date, Features and Functions are subject to change without notice. An inclusion of a feature or function in this guide does not imply it is operational on your system.

Some features require specific hardware or software installation.

Please check with your aria dealer for further details.

A list of authorised aria Dealers near you can be found at www.lgaria.co.nz , through the `Who Sells Aria` link.

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CONTENTS

Station Features …………………………………………………………………………………………………..

14

Answering & Making CO (Outside Line) Calls 11

Station Features 14

Intercom Group (Hunt group) Calling .....................................................................………………………..

17

Message Waiting / Call Back .........................................................................................………………….

17

Station Name Programming ................................................................................................................…..

19

Walking Class of Service (Toll Bar Over-ride) ………………………………………………………………….

20

System Features

21

Alarm Reset ...........................................................................................................….……………………...

CLI Message Wait (CO Message Wait) ………………………………………………………………..………….

CO-CO Call timer Extension ………………………………………………………………………………………..

21

Conference Room ……………………..................................................................................................…….

22

22

22

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CONTENTS

Station Programming Menu

VMIB Quick Reference Guide

24

25

Attendant Operation 27

LCD Language (Applying 2 nd Language) ..................................................................................…... ……….

Attendant Programming Menu Table

Analogue Single Line Telephone Operation

33, 34

35, 36, 37

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CONTENTS

Supplementary LDP Keyset Section (7016 & 7024) for Soft Key usage

38

Keyset Devices and Buttons ...............................................................………………………….……………….

Keyset Devices and Button Description ……………………………………………………………………………..

40

40

Softkey Functions:

Commonly Used Telephony Acronyms

DOCUMENT REVISION m.w.

g.p.

26-JAN-2006

21-FEB-2008

1 st 24IP user guide.

Customised for Computer & Telephone Services Ltd

5

50~52


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Quick Reference Guide for aria 24IP Digital Key Telephone

Fixed Feature Buttons

Speed key provides you with access to speed dialing, save number redial and last number redial.

Trans/Pgm (Transfer) button is used to Transfer an outside call from a station to another.

DndFwd (Do Not Disturb/Forward) button allows you to forward your calls to another destination, or make DND mode.

Call Back button allows you to leave a callback indication at a station that is busy, unattended, or in DND.

Speaker button enables you to make a phone call with-out lifting handset. It turns the telephone on and off when using the speakerphone.

Hold/Save button enables you to place an outside caller on hold.

-

Volume

+ bar allows you to adjust speakerphone and handset volume.

Navigation Key (LDP-7016,7024 series Keysets)

Navigation button provides you with access to Keyset programming and features.

In many cases the OK button provides the same function as the Hold/ Save key.

Soft Key (LDP-7016,7024 series Keysets)

Soft Keys provides LCD prompted menu access when a specific feature is available.

Such as Flash/ Mute/ Redial/ Conference/ VMIB rewind etc.

Call Forward

Dial 4 9

- 0 : Follow me

- 1 : Unconditional

- 2 : Busy calls

- 3 : No answer calls

- 4 : Busy/no answer calls

- 5 : Station off-net, unconditional

- 6 : Station off-net, no answer

- 7 : Incoming outside line to off-net (Sys. ATD only))

- # : Cancel previous call forward

Dial the station number or press DSS button or intercom group where calls are forwarded.

To make Call forward to VMIB, press # key after dialing call forward type ( 1~4 ).

Call Wait (Camp-on)

If you dial a busy station, you may alert it to your call.

Press Hold/Save button.

- Once for system hold

- Twice for exclusive hold

Reverse if hold preference is programmed to system hold.


Last Number Redial

The last dialed number on an outside line is saved.

Press REDIAL Soft key. Or,

Dial 5 2

Each station with LCD has 10 last dialed number directory.

You may find a dialed number by pressing Volume key. And press Hold/Save button to dial the number.

After receiving intercom busy tone, dial or the last digit of called station number or press DSS button.

When the called party answers, consult with them or hang up to Transfer the call, if any.

Save Number Redial

If you wish to save a number you dialed, Conference

After dialing the number of an outside party, don’t hang up

Call the desired party (internal or outside). When

Press Speed key twice (saves number in SNR Buffer) called party answers, press CONF soft key.

Add next conference party by selecting another outside line or intercom station.

When the party answers, press CONF soft key twice.

all-guides.com

The conference initiator should be actively in the conference.

Hang up, or press CONF soft key to finish the conference (only for conference initiator).

To dial a saved number (in SNR Buffer),

Press Speed key and dial # .

Call Transfer

While connected to an outside call,

Press Trans/Pgm button.

Dial station number or DSS button.

(You can select a screened or unscreened Transfer.)

Screened Transfer

Leaving a Message Waiting Indication

If you dial a station that is unattended or in Do

Not Disturb, you can leave a message waiting indication.

Dial the desired intercom station. Busy tone or

DND tone is heard.

Press Call Back key. The called party’s Call Back key LED will flash.

To answer a Message Waiting Indication,

Press flashing Call Back key and the station that left message will be signaled with tone ringing.

If called station does not answer, press the Call Back key once to leave a message.

Placing an Outside Call on Hold

While connected to an outside line,

When that extension answers, announce the Transfer and hang up to complete call Transfer.

Unscreened Transfer

When the called extension begins to signal, hang up to complete call Transfer.

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Quick Reference Guide for aria 24IP Digital Key Telephone

Storing Speed Dial Numbers

Press Trans/Pgm key and then Speed key .

Dial the speed number bin.

- Station Speed Number bins are 000~099

- System Speed Number bin are 2000~2499

Dial the phone numbers to be stored.

Press Hold/Save button to save the number.

To erase an existing speed bin,

Press Trans/Pgm key and then Speed key .

Dial speed number bin to be erased.


Dialing a Speed Number

Press Speed key and dial the speed number bin.

When the called party answers, pick up the handset or use speakerphone.

Voice Over

It is available when the station has been programmed with voice over.

When a busy Keyset engaged in an internal or external call is called through camp-on by a caller, Hold/Save key of busy Keyset is flashing.

After tone, the busy Keyset will be connected to both parties.

Queuing

You see that a particular line is busy and want to be placed on a list waiting for the first line in the group or station to become available.

Lift handset or press Speaker key.

Press the busy outside line button, specific line group button or DSS button.

Pressing Call Back key, your Call Back key flashes and confirmation tone is heard.

Hang up or press Speaker key.

To enter Acc Code during a call,

Press {Acc Code} flex Key (conversation may continue),

OR Dial Trans/Pgm 5 5 0 (line is on hold)

Dial the account code (1-12 digits) to end digit entry

Recommence conversation

Flexible Buttons Programming

Press Trans/Pgm key.

Press a flexible button to be programmed.

See the below chart and dial the desired code.

Press Hold/Save key.

Direct Station Select

Call Park

Call Pick Up

Call Pick Up – Directed

Speed Dial

Station Speed Dial

System Speed Dial

All Call Page

Universal Night Answer

Last Number Redial

Save Number Redial

Account Code

Call Wait (Camp-on)

Speakerphone/Headset

UCD Group (only) DND

Loop Key

700~727

950~957

1

4 2 (Station Number or DSS)

9

SPEED + bin no. (000~099)

SPEED + bin no. (2000~2499)

# 6

2

SPEED +

SPEED + #

Trans/Pgm + 8 0

Trans/Pgm + 8 5

Trans/Pgm + 7 5

Trans/Pgm + 8 7 + (UCD Gp#)

Trans/Pgm + 84

For LDP-7004,7008 series Keysets

Conference key Trans/Pgm + 9 1

Call Back key

Dnd/Fwd key

Flash key

Trans/Pgm + 9 2

Trans/Pgm + 9 3

Trans/Pgm + 9 4

Mute key

Redial key

Trans/Pgm + 9 5

Trans/Pgm + 9 7

To answer a queue request,

When the busy outside line button, specific line group button or DSS button returns to idle, you hear ringing and the queued line button flashes.

Lift handset and dial outside line.

To erase a flexible button,


Press the flexible button to be erased.

Press Hold/Save key

Attendant Clock Set

The attendant can set the Time/Date without entering

Admin Programming.


Dial 0 4 1

Enter Date (YYMMDDHH) and press Hold/Save key.

Enter Time (HHmm) and press Hold/Save button.

If there is no need to change date or time, do not dial current date/time and press Hold/Save button.

MY a ria

-24IP NOTES: (More note space on the back page)

Entering Account Code

To enter Acc Code prior to a call,

Press {Acc Code} flexible button.


Access the Line

To enter Acc Code during a call,

Press {Acc Code} flex Key (conversation may continue)

OR Dial Trans/Pgm 5 5 0 (line is on hold)


Recommence conversation

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LDP-7000 Series Digital Key Telephone Family

LDP-7004D

LDP-7016D

LDP-7008D

LDP-7024LD

LDP-7024D

LDP-7048DSS on

Pedestal Base

LDP-7048DSS

LDP-7024LD on Pedestal

Base (also fits LDP-7016)

Digital Keyset Programming Menu Table

The aria 50-IP system supports multiple hierarchical menus based on station programming. A user can make station programming by selecting desired menu. Pressing [ Trans/Pgm ] button in a Keyset with LCD displays the menu.

Main Menu

[1] RING

[2] COS

Sub Menu

1) Type

2) Answer Mode

3) SMS Message Display

4) Enblock Mode

5) SMS/Notice Display

6) Scroll Speed

7) Ear-Mic Headset

8) ICM Ring

9) CO Ring

1) COS Down

2) COS Restore

3) Walking COS

4) COS Change

Selection Remark

Dial 1~4

Dial 1~3

Ring Tone

1 Hands-free

2 Tone

3 Private

Displays any SMS received while Station unavailable

1:ON 0:OFF ISDN enblock - Off for NZ

For Large Display phones, SMS scrolling speed

1:ON 0:OFF

Dial 01~15

Extended tones for ICM

Ringing

Dial 01~15

Extended tones for ICM

Ringing

ICM only Press [Hold]

Requires Current Password (for Station)

Enter COS Override Code (Supplied by Admin)

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Digital Keyset Programming Menu Table (cont)

Main Menu

[3] AUTH /

MOBL EXTN

[4] TIME /

CONFR RM

Sub Menu

1) Auth Register

2) Auth Change

3) Reg Mobile Extn

4) Active Mobile Extn

1) Set Wake Up Time

2) Wake Up Disable

3) Activate Conference

Room

4) Deactivate Confr Room

1) Set Preselected Message

[5] MSG

[6] VMIB /

Announcement

[7]

SUPPLEMENT

[*] SYSTEM

2) Set Custom Message

1) Record User Greeting

2) Listen Time / Date

3) Listen Station Number

4) Listen Station Status

5) Record Page Message

6) Erase User Greeting

7) Erase Page Greeting

1) LCD Display Language

2) MPB Version Display

3) BGM

4) Register Station Name

5) Speaker / Headset

6) Headset Ring Mode

7) WTU Station Number

RCVR

8) Serial Number

9) PC_Phone Lock Key

1) Relocation Out

2) Relocation In

3) Register Bluetooth

4)Bluetooth Login

0) Hot desk Login

*) Hot desk Logout

Selection

1 st time Password Registration

Remark

Change Password (requires old password)

(Enabled at system) enter cell phone number

Activate Mobile Extension Link

HH:MM (# for Continuous)

LCD shows flashing * by Time

Press [OK]

Dial 1~9 (Room number) & 5 digit pswd if req.

Dial 1~9 & Password if set

Enter Message Number

[OK]/[Hold/Save]

Press [Hold]

[DND] to cancel

00 (enter message)

Record Greeting

VMIB plays current time/ date

VMIB m/box greeting

VMIB plays number of the Station

VMIB plays the status of the Station

Record Page VMIB Page Message

Toggles LCD from English to 2 nd Language

Shows MPB S/W version

Select BGM 00~11 Selects BGM source

Displayed instead of Station Number on ICM calls

(1:SPK 0:Headset) :1 Default Speaker

(1:S / 2:H / 3:Both) :1 Sets Ringing Device

System Key & Unlocked Features

E:000 / D:000 (Soft-Phone Seats Unlocked)

Load Station Data for Relocate (before moving)

Retrieve Station Data for Relocate (New Port)

Requires BTU Module (for LDP-7024D, LD only)

Requires Station be a Hot Desk (Dummy) Station

Requires Station be a Hot Desk (Dummy) Station

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Programming Menu Table For LDP Keyset Navigation Key

The LDP-7016D, 7024D, 7024LD user can make station programming changes by selecting the desired menu, by pressing the `Nav` button in a Keyset. The user can see the menu on the LCD.

Nav

Key

Only available on LDP-7024D & LD, 7016D

1) Dial By ICM Name

2) By Station Speed Name

3) By System Speed Name

Phone Book:

Remarks: LD has a unigue MENU

Arrow up or down to bring cursor the desired Name. OR

Use 2 digit alpha plan to 1 st letter of Name

1) Basic Programming

1) Station Name PGM

2) Ring

PGM

1 ICM Ring

2 ICM Melody

3 CO Ring

4 CO Melody

3) MODE (H/T/P) PGM

(Hands free,Tone,Private)

4) Password PGM

5) Language PGM

6) Enblock PGM

Enter Name Back (goes back)

OK (to set)

Ring Type: 01~15 Back (goes back)

Next (to change) OK (to set)







Tone Mode Back (goes back)


Password Register/Change Back


English Back (goes back)


Enblock Mode OFF Back


1) Wake Up PGM

2) Preselected Message

PGM

Enter wake up time HH:MM

Back Erase (deletes) OK (to set)

Select by Up/Down Key

Back (goes back) OK (to set)

2) Advanced Programming

3) Speed Programme

4) Mobile Extension PGM

5) Conference Room PGM

6) Hot Desk PGM

3) Station COS PGM

4) Speaker/Headset

PGM

5) Ear Mic PGM

Enter Speed Bin(000)

1) Mobile Extn Number

2) Mobile Extn Enable

1) Create Conference

Room

2) Delete Conference

Room

1) Hot desk Log In

COS Down Mode Back (goes back)


SPEAKER MODE Back (goes back)


>OFF Back (goes back)


Edit Station Speed Dial

Requires Admin Programming

Requires Admin Programming

Dial 1~9 & Pswd (optional)


Dial 1~9 & Pswd (optional)


(Enabled at system) enter cell phone number

2) Hot desk Log Out Activate Mobile Extension Link

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Answering an Outside CO (Line) Call

Button Procedures

Off hook

Lift handset or press Speaker key to use speakerphone.

Press flashing CO line button or loop key. (NB: If the Preferred Line Answer feature is

ON for your station, you may answer just by lifting handset, or press Speaker .)

Call Hold

Button Procedures

Placing a CO (Outside Line) Call on Hold

You may put a CO cal call on hold by pressing Hold/Save button.

To retrieve the Held CO Line

From the Holding Station: Press the {CO} button, OR

Dial 4 # and the CO number from another Keyset.

Range

Call Park

A call can be parked in a parking location and the call will be retrieved by dialing the location number. (The call can be picked up by other extension with making a page announcement to inform the parking location.)

Button Procedures Range



Dial parking location.

950~957

Call Transfer


To Transfer an outside call to the other extension,

Press Trans/Pgm button. (The outside call is put on hold.)

Dial station number or appropriate DSS button. (or dial 1 and PSTN # for External Transfer)

Sta. #

(or DSS key)

You can make a screened or unscreened Transfer.

When the called extension answers, announce the call, and hang up to complete call Transfer.

700~727

Unscreened

OR

Screened Transfer

OR

While the station you called rings, hang up to complete call Transfer. (Unscreened)

To answer screened Transfer,

When a station rings according to Intercom Answer Mode selection, answer the intercom call.

The Transferring party hangs up, the call will be connected.

Dial By Name

An ICM call can be placed to a Station utilising the Station’s Name, or a Speed Dial Call can be placed via the Speed Dial Name.


1

To Call another Station using Dial By Name:

Press S PEED key Twice

Dial 1 (ICM)

Scroll through -volume+ Station Name List and Press Hold/Save at the desired Name all-guides.com

Speed Dial Numbers)

Then Scroll via –volume+ key, or hotkey again to the 2 nd letter of the Name.

Press Hold/Save when the cursor indicated the desired name.

2 or 3

To Call a Speed Dial using Dial By Name:

Press S PEED key Twice

Dial 2 (Station Speed Dial) or 3 (System Speed Dial)

Scroll through -volume+ Station Name List and Press Hold/Save at the desired Name

OR

Hot Key to the 1st Letter of the Name using the 2 digit Alpha Scheme (see Storing & Using

Speed Dial Numbers)

Then Scroll via –volume+ key, or hotkey again to the 2nd letter of the Name.

Press Hold/Save when the cursor indicated the desired name.

11

Range


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Flash to Line

This feature may disconnect an outside line and re-seize dial tone if programmed, or it can be used to send a recall to line, when the system is connected with a PBX or Enhanced Feature Analogue Line.


Flash Softkey

While connected to an outside line, press FLASH Soft key.

Or FLASH fixed key on older LKD Series Keysets

Note: Some Enhanced Line features utilise this function, e.g. Centrex Call transfer

Last Number Redial

Button

REDAIL Softkey or/

Procedures

To use one of dialed numbers in the directory by scrolling,

Press REDIAL or Soft key.

OR,

Dial 5 2

When the last dialed number is displayed.

Press - Volume + button to find the phone number.

Press Hold/Save button then, the number is dialed.

To Clear a Number off the Redial List,

Press REDIAL or Softkey, OR SPEED *

Press - Volume + button to find the phone number.

Press SPEED , the number is Deleted.

Range

Making an Outside CO (Line) Call

Button Procedures

Off hook

1(or 401..)


Press outside line button, pool button or dial CO line access code.

Dial desired party.

When called party answers, lift handset or use speakerphone.

Range

1

OR: 4 + 01~24

Or, 48 + 01~40

Queuing to a Busy CO Line

When a CO line is busy, you can request a call back when the CO line is available. As soon as it becomes idle, you can be the first extension to get the CO line.


* or,

6 6

Off hook

When accessing a CO Line, and no line is available,

The LCD shows `CO LINE xx BUSY QUEUEING (CALLBACK)`

Press the Call Back key, your Call Back key flashes, and confirmation tone is heard.

The LCD shows `PLACED IN QUEUE FOR LINE xx`

A LDP 7004,7008 series may press Trans/Pgm

*

6 6 (or 5 6 6 in some Arias)

To answer a queue request,

When the busy CO line or specific line group returns to idle, you hear ring and the queued line button is flashing. The LCD shows `QUEUE CALLBACK LINE xx`

Lift handset and dial a desired phone number.

Saving a Dialled Number (to Station Speed Dial)

Each station with an LCD has 10 individual last dialed number (or LNR - Last Number Redial) directory.

Button Procedures x2

If you want to save a number you dialed,

After dialing the number of an outside party, keep handset off-hook. (Don’t hang up.)

Press Speed key twice. (Saving the number into the Save Number Redial Memory)

Hang up.

To dial the saved number,

Press SPEED + # .

Range

#

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Storing & Using Speed Dial Numbers

Each extension can program up to 100 individual speed dial numbers in the station. The numbers are entered and stored by the user and it can be recalled at any time.

Button Procedures

Range

Station Speed bin

000~099

(Ph #)

(name if reqd.)

Off hook

(Speed bin #)

Station: 000~099

System 2000~2499

To store Station (or System) Speed Dial Numbers,


Press Speed key .

Dial speed number bin. (000-099) (ATD may dial 2000~2499 for System Speed Dials)

Station Speed bin

000~ 099

(Optional): Press desired outside line or specific line group button. (Speed bin will always use this line/ line group if applied)


Press Hold/Save key Additional Speed Dial Entries:

Enter name for Dial by Name. (optional)

Press Hold/Save key

Pause (P) is Call Back key

Flash (F) is Dnd/Fwd key

System Speed bins

2000~2499

To use station speed numbers,

Lift handset or press Speaker key .

Press Speed key .

Dial speed number bin. (000-099)

To use system speed numbers,


Press Speed key .

Dial speed number bin. (2000-3499)

Security (S) is * key

# is #

Pause and Flash are available by soft key

Station Speed bin

000~ 099

System Speed bins

2000~2499

(Speed bin)

To erase station speed numbers,


Press Speed key .

Dial speed number bin to be erased.


(Speed bin)

Overwrite #

To Re-Edit speed numbers,


Press Speed key .

Dial speed number bin to be edited

Over write the number,then press Hold/Save

Edit the Name, if required (as per alpha scheme below,)


Example: A is 2 then 1

B is 2 then 2

W is 9 then 1

Q - 11

Z - 12

. - 13

1 - 10

G - 41

H - 42

I - 43

4 - 40

A - 21

B - 22

C - 23

2 - 20

J - 51

K - 52

L - 53

5 - 50

D - 31

E - 32

F - 33

3 - 30

M - 61

N - 62

O - 63

6 - 60

P - 71

R - 72

S - 73

Q - 7*

7 - 70

*1 - Blank

*2 - :

*3 - ,

T - 81

U - 82

V - 83

8 - 80

0-00

W - 91

X - 92

Y - 93

Z - 9#

9 - 90

#


When CO lines are programmed for UNA and the system is placed into night mode, users can answer incoming CO line calls employing dial code regardless of pick-up group.

Button Procedures

Range

Off hook

When another Station is ringing with a CO (Outside Line) Call,


Press flashing CO line button, OR dial 2 .

You will be connected to ringing outside line.

Note: Facility may be available in Night Mode Only.

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Account Code Entry

An Account Code may be used to identify outgoing calls for billing purposes. The Account Code is appended to SMDR Call Records.


{Account Code}

To enter an Account Code before accessing a Line,

Press the {Account Code} Flexible Key

Dial the Account Code (Flexible max 12 digits) ending the string with *

Seize a CO Line and make the call.

{Account Code}

To enter an Account Code after the call is initiated,

Press the {Account Code } Flexible Key, and dial the Account Code,

Press the {Account Code } Flex Key again, the external party is re-connected.

If there is no {Account Code} Flex Key programmed, Dial [Trans/Pgm] 5 5 0 instead.

Background Music (BGM) Selection

A station can receive audio, generally music from an internal or external source (e.g. MOH) while idle.

Button Procedures

7 3

(00~11)


Dial 7 3 and select BGM channel (00~11).


Range

00~11

Call Forward

A call can be forwarded to the other station, station group or VMIB depending on the call forward type. Some programming in Admin. Programming may be required to use some of the Call Forward types.


Off hook

(or 4 9 )

0~7,

Station /Group/ #

/ Speed Dial.

OR

8~9,

CO Assess (eg 1),

Tel Number.

Lift handset or press Speaker key. (The Speaker key is illuminated.)

Press Dnd/Fwd key. (OR Dial 4 9 if there is no Dnd/Fwd Key)

Press the call forward type:

0 - Follow me

1 - Unconditional

2 - Busy calls

3 - No answer calls

4 - Busy / no answer calls

5 - Station off-net, Unconditional

6 - Station off-net, No Answer

7 - Incoming outside line to off-net (Attendant only)

8 - Unconditional Off Net to telephone Number *

9 - No Answer Off Net to telephone Number *

Dial station number or press DSS button or intercom group.

Confirmation tone is heard and Dnd/Fwd key is flashing.

Hang up.

To activate call forward to VMIB,


Dial 4 9 .

Dial desired Call Forward code (1~4).

Dial VMIB selection code # to receive the call.

Hang up. (NB Requires VMIB Access, & Mailbox Greeting recorded.)

*

Sta. No.

700~727

ICM. Group

620~629

Not yet available for Aria 24-IP

Sta. No.

700~727

ICM. Group

620~629

Off hook

For Follow-me , programme the station that you will be forwarded to i.e. if your extension is

702 and you are forwarding to 704, then you will need to go to 704 to program the feature. Also, this feature requires authorisation code and requires system programming.

For Station Off-net , the number you are forwarding to should be saved as a speed dial number first. (Please see Speed Dial Number.)

For Incoming outside line to Off-net , it requires system programming.

For Off Net Forwards to Telephone Number , Dial a Line access code (eg 1, or 402 for CO

Group 2), then the Telephone number (the Speed dial number is being saved to is displayed).

To cancel call forwards,


Dial 4 9 and then # .

To cancel Incoming Outside line to Off-net (at system attendant),

Press MON + DND/FWD + CO line code (CO group/CO line no. /CO BTN) + #

#

Hang Up

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Call Pick-up: Directed & Group Pickup

Directed Call Pickup specifies which ringing station you pick the call from.

Button Procedures

Off hook

* 4 2 ( Station #)

(or press flashing DSS)

When You hear intercom or Outside line (CO) ring at a station.


Dial 42 and the ringing station number OR Press the flashing DSS key of the ringing station

You will be connected to the party calling the target of the Directed Call pickup.

* 1

Off hook

To use Group Call Pickup, you must be a member of the same Pick Up Group as the Ringing Station,

You hear an unattended phone ringing.


Dial 1

Range

700~727

Camp-On (Call Wait)

If you dial a busy station, you may alert it to your call by leaving a message wait indication


After receiving intercom busy tone, dial “ ” or last digit of called station number, or press DSS button.

Camp-on tone is heard in called station.

When called party answers, talk or hang up to Transfer the call.

Note: If you release a call (transfer) to the Busy Station, the Camp On finishes, and the

Transferred Party waits at the Busy Station to be answered.

Conference Calling

Button

CONF Softkey

CONF Softkey

Procedures

To establish a conference,

Call desired party. (internal or outside)

Press CONF soft key. (the called party is put on exclusive hold.)

Call the next party.

Press CONF soft key twice. (once if adding additional parties)

Conference is established.

Some Older

Keysets may use a

CONF Fixed Key

Range

CONF Softkey

To add another party in the conference,

Press CONF soft key.

Call the next party.

Press CONF soft key twice.

CONF Softkey

CONF Softkey

Off hook

CONF Softkey

To exit a conference (unsupervised),

Press CONF soft key in the supervisor station and hang up. Other parties are still connected.

Re-entering a conference,



To drop an outside party,

(You should be active in the conference.)

Press outside line of party you wish to drop.

Hang up or press Speaker key.

To terminate the conference,

Hang up or, press CONF soft key if unsupervised.

For LDP-7004,7008 series Keysets,

Pgm CONF key:

Conference feature can be accomplished by programming a flexible key as CONF key:

Trans/Pgm Flex-key Trans/Pgm 9 1 (Trans/Pgm + 91).

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Dial By Name

Each station and speed dial number can be assigned to a name. When names are programmed, you may select a speed dial number by the stored name.

Button Procedures

Range

Press Speed key twice.

On the display, you will see the following.

x2

DIAL BY NAME

ICM : 1 U_SPD : 2 S_SPD : 3

1/2/3

Select desired type.

1 : Intercom (Station Name List)

2 : User (Station Speed Dial)

3 : System (System Speed Dial)

Confirmation tone is heard and you will see the following.

1 : XXXX XXXX XXXXXX

2 : YYYY YYYY YYYYYY

(select target)

Pressing VOLUME button, the cursor will be moved to the next name. When the cursor underscores the desired name or a dial number to call, press Hold/Save button. Then, the stored number is dialed.

OR You may enter characters using the alpha scheme in “Storing Dial by Name” (pg12).

The LCD will display the first two names which match your input. (You may delete the last letter of your input by pressing Call Back key. And then, the previous matched name is displayed.) Use Name/Tel Soft key to toggle Number & Name.

Do Not Disturb

Button Procedures

Press Dnd/Fwd key while on-hook or your phone is ringing.

The LED is illuminated and your phone is in DND.

To remove Do Not Disturb,

Press Dnd/Fwd key while on-hook.

The LED is extinguished and DND at your phone is removed.


5 5 3

(For Keysets without a DND Key,)

Dial 5 3 instead of pressing Dnd/Fwd key ( on/off toggle setting).

Forced Hands Free Mode

When calling a Digital Keyset, the caller may temporarily change the answer mode of the called Station, from Tone mode (TN) to Hands Free mode (HF).


#

When calling a Digital Keyset (DKTU) in tone mode, Ring Back Tone is supplied

Dial # (Forced Hands Free Code)

The called DKTU stops ringing, the speaker and microphone are activated. (Operates as all-guides.com

Hands free (On Hook) Dialing

Pressing an outside line button, a Speed key , a station button or dialing a station number will automatically activate the speakerphone. (LDP-7004D has no microphone and doesn’t function as Hands-free unit. It can On Hook Dial, utilising it’s speaker)


To activate speakerphone,

Press Speaker key .

Dial outside line number or intercom number to talk (if a microphone is available on the Keyset.)

To On-Hook dial,

Just dial the outside line number or intercom number, the speaker is connected, lifting the handset when you wish to speak.

16

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Intercom Answer Mode

ICM Answer Mode determines how the Keyset responds when receiving a call. Available Modes are: Hands Free; Tone;

Privacy. HF: After a burst of tone, the user can answer hands free. TN: Station rings normally, & is answered by lifting the handset or pressing Monitor Key. PV: Station receives a burst of tone & voice is connected through the speaker, but the microphone is deactivated for privacy. The user must lift the handset or press the Mute key to answer the call.

Button Procedures

Range

1 (or 2 or 3)

1 2


Dial 1 2

Dial 1 (HF) for Hands-free, 2 (TN) for Tone ring, or 3 (PV) for Privacy announce.


Intercom Calls: Making, Answering & putting a call on Hold

Button Procedures

Off hook

Range

Placing an ICM Call,

Dial intercom number or press programmed DSS button.

You will hear,

- Ring back tone in TN (Tone) mode. Wait for called station to answer the ringing.

- 3 bursts of tone in HF(Hands-free) or PV(Privacy) mode. Begin your announcement after the tone.

Answering an ICM Call,

With your intercom answer mode setting,

- in TN mode, intercom ring is heard. Lift handset to talk.

- in PV mode, 3 bursts of tone and one-way announcement is heard. Lift handset to talk.

- in HF mode, 3 bursts of tone and announcement is heard. Reply with Hands-free mode or lift handset for privacy.

Placing An ICM Call on Hold

You may put an intercom call on hold by pressing Hold/Save button.

To retrieve intercom call on hold,

Hang Up, the held call will recall.

Intercom Group (Hunt Group) Calling

Button

Off hook

Procedures

To make an intercom group call,


Dial the intercom group number. (Hunt Group Number)

Range

ICM. Group No.

620~629

Message Waiting / Callback

When the called extension does not answer the call, you can leave a message wait indication at the station.

Button Procedures

Hang Up

If a called party does not answer, press Call Back key.

(If you’re system has a voice card, you may be prompted to leave a message.)

Hang up.

At that time, the LED of Call Back key in the called station is flashing.


(For Keysets without a Call Back Key,)

*

6 6

If a called party does not answer, press Trans/Pgm button and dial

*

6 6

(or 5 6 6 on some Arias)

To answer a message waiting,

The LCD shows MSG: (Station Number)

Press flashing Call Back key. or Dial 6 7 (or 5 6 7 on some Arias) .

The Station that left the Call Back will be signaled with tone ring.

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Mute

It provides privacy during speakerphone or handset operation (while in conversation) by disabling the microphone.

Button Procedures

Mute Softkey Press MUTE Soft key when prompted by the LCD to activate.

Press MUTE Soft key again to deactivate.

Range

Outside Call Blocking

A Station may temporarily restrict access to outside lines.

Button Procedures

Note : An access authorisation code must be registered.

Range

2 1

2 2

(& auth. Code)

Press Trans/Pgm key and dial 2 1 (LCD shows: ICM Only Mode)

Press Hold/Save key . (Confirmation tone is heard.)

The system will not accept any dialing to CO line.

To Restore Outside Line Access,

Press Trans/Pgm key and dial 2 2 .

Dial your current access authorization code.


LCD shows: Original COS Restored. Confirmation tone is heard. CO line access is restored.

Paging

A station, which is allowed to access page facilities, can connect and make voice announcement to any or all of the system external/internal page zones.


Off hook

(Page Code)

-Speak-

To make a page,

Lift handset.

Dial page zone. (See below chart.) And you will hear warning tone.

After the tone, speak your message.

Hang up.

Internal Zones:

01~10

All Call

Internal Zone 2

# 6

# 0 2 to …..

Internal Zone 1

Internal Zone 10

# 0 1

# 1 0

Internal All Call

Meet Me Page

# 7

# #

External Zone 1 # 4 1

Conference Paging Zones Use Page Zones 06 ~ 10 # 0 6 ~ # 1 0

# #

Off hook

Off hook

# #

To answer paging, (meet me page)

Go to the nearest key telephone.

Lift handset and dial # # or Hold/Save button, and you will be connected to the paging party.

To join a Conference Page

When receiving the Page Press CONF Key

Lift the handset, the paging input is conference to the Keyset.

For SLTs (they may receive a conference page as a ring), use the Conference Page Join Code:

5 8 , the page path is joined to the SLT. *

Password - Authorisation Code

To prevent unauthorised outside calling, DISA access or Trunk access on your station by others, the system provides a means to lock/unlock a station by access authorisation code.


3 1

(& 5 digit

Code)

To register access authorisation code,

Press Trans/Pgm key and dial 3 1

Dial your own 5 digits access authorisation code.


Confirmation tone is heard.

To change access authorisation code,


Dial your current access authorisation code. You will hear

(old Auth. Code)

(new code) confirmation tone.

Dial your new 5 digits access authorisation code.


You will hear confirmation tone.

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Ringing Options

Button

1 1, (1~4)

1 8 or 9,

(01~15)

Procedures Range

All Digital Keysets have 4 basic Station ringing options,


Dial 1 1

Select the ring type by dialing 1~4 .


Additional tones for CO and ICM ringing are available for LDP-7000 series Keysets:

Press Trans/Pgm 1 8 (dial 01 ~ 15 ) for ICM Ringing

Press Trans/Pgm 1 9 (dial 01 ~ 15 ) for CO Ringing

Press Hold/Save button

LDP-7016D, 7024D & 724LD Keysets support an additional Melody (or Melody/ Full Duplex)

Unit, allowing further Ring Tone Options,

Press NAV Key (down) 1 2 2 (dial 01 ~ 15 ) for ICM Ringing

Press NAV Key (down) 1 2 4 (dial 01 ~ 15 ) for CO Ringing

(Requires the optional Melody or Melody/ Full Duplex unit fitted.)

Station Name Programming

You can program your name and people using display phones will see your name instead of your station number, when you call.


7 4

(name-alpha)


Dial 7 4 .

Enter your name. (to 12 letters using the alpha scheme in “Storing & using Speed Dial

Numbers” ( pg 13 .)


Step Calling; ICM & CO

When an extension is busy, you can make a call to a different station by dialing only the last digit of new station number.

Button Procedures

Dialing an extension number, and the station is busy.

After hearing ICM busy tone, dial the last digit of the next extension number in the same

10’s group. (ex. If station “712” is busy, dial digit “4” to call station “714”.)

It can be used for CO line call by pressing Speed key + last digit.

Range

Voice Over

This feature provides voice announcement to a busy station without interrupting the existing conversation. The announcement is received over the existing conversation so that only the busy station hears both incoming parties.


When a busy Keyset receives a camp-on by another station, the Hold/Save key of busy Keyset flashes.

After a tone, the busy Keyset can connect to both parties inbound speech path.

Press Hold/Save key in the busy Keyset to converse with new call, the 1ts caller receives MOH

Press Hold/Save key again to alternate & converse with original call.

If one caller hangs up, the other caller will be connected.

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Volume Controls: Speaker, Ringer, Handset.

Button Procedures

To adjust the Speaker Volume,

Press MON or Speaker Key, press Volume+ button to control the speakerphone volume.

Adjust the volume from 00~12, or increase/ decrease the bar meter.

To adjust the Ringer Volume,

When the Station is ringing, Press Volume+ button to control the speakerphone volume.


To adjust the Handset Volume,

Lift the Handset, press Volume + button to control the speakerphone volume.


Walking Class of Service (Toll Bar Over-ride)

A toll call may be made from a toll barred station, using the authorisation code of a non barred station. The Station returns to its normal Class of Service (Toll Barred) after one call is made.


Off hook engineer)

Press Hold/Save key, confirmation tone is heard

(Auth. code)

Hang up

Select a line and dial the number required

1, Dial the number

Lift handset.

Dial Trans/Pgm 2 3 then the 5 digit authorisation code (assigned by supervisor or

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Alarm Reset

Button

5 6 5

Procedures

To terminate alarm signal while idle state,

At the Alarming Station: Dial 5 6 5

Confirmation tone is heard and the alarm signal is terminated at all assigned stations.

CLI Message Wait (CO Message Wait)

When a call is received with DISA/DID, the Calling Line Identification (CLI) of the incoming call is displayed on the LCD of the station. If the DISA/DID external party hangs up the call before being answered, the CLI will be stored in the CO message wait queue in the called party.


CONF Softkey

To retrieve CLI Message,

Press Call Back key.

The stored message will be shown on the LCD.

To delete the current CLI message and see the next one,


x2

To make a callback,


The stored number is dialed as speed dialing.

To see the next/previous CLI message,

Press Volume + key.

To delete all CLI messages,

Press Speed key twice.

If VMIB message is stored with CLI message, the CLI message will not be deleted by pressing Speed key .

CO to CO Call time Extension

Systems with Analogue CO Lines, may give a caller the ability to extend the allowed talk time of an unsupervised CO to CO connection. See Supervisor or System Engineer for CO-CO Extn Code.

Button

CO-Co Call Timer

Extn Code

(Timer extn multiple)

1~9

Procedures Range

To use the Co-Co Call timer extension,

A party using a CO to Co line connection (eg two external parties of a 3 way conference, is unsupervised when the initiating station withdraws form the conference) receives warning tone 15 sec before the unsupervised conference timer (U-S Confr Timer) expires and the connection is dropped.

After the tone either party may dial the CO-CO Call timer extension code.

Followed by a digit for the appropriate multiple of the U-S Confr Timer required.

The total allowable call time is extended to the multiple of U-S Confr Timer

E.g. Unsupervised Conference Timer of 10 min: User dials (CO-Co Call Timer Extn Code) 4 . Max talk time allowed is now 40 min.

Conference Room

Conference Room allows internal users, and external DDI callers to join into a conference independently without being invited by a conference supervisor.

Button all-guides.com

4 3 (1~9)

To Activate a Conference Room,

Press [Trans/Pgm] 4 3 + Room Number (1~9)

Dial a 5 digit Access Code, if required. (An access code is optional)

Press [Hold/Save] Key

Range

4 4 (1~9)

571 ~ 579

To Deactivate a Conference Room,

Press [Trans/Pgm] 4 4 + Room Number (1~9)

To Join a Conference Room,

An internal Station user may Dial the conference room Code + Room Number (571 ~ 579)

An external Party must enter via a pre-programmed DDI with the Conference Room as the

Destination

To Leave an Conference Room,

Press Volume + key.

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DISA (Direct Inward System Access) CO Call Out

DISA Service allow Outside callers access to a variety of System resources and caller controlled call routing.

Button

1

Password

(if required)

Procedures Range

If enabled an inbound caller may access an outgoing CO Line for calling via the Aria,

When calling in on the assigned DISA line, Dial the CO access code after hearing dial tone or voice guide from DVU.

Or, dial the CO access code after dialing the programmed authorization code (when required) for outgoing call. (Used to restrict access to this feature.)

Hot Desk

Hot Desk Facility allows user who does not require a permanent station, to be allocated a virtual station, which is enabled as required and used as a normal station. A Hot Desk (or Dummy Station) allows the user access to their virtual station.


Off hook

Authorisation

Code

The Virtual Station user may Log On at any available Dummy (or Hot Desk) Station,

At the Dummy Station, lift the handset or Press [Speaker] Key (or MON Key at older keysets)

Dial your Virtual Station Authorisation Code

The Dummy Station will take on the Attributes of your Virtual Station and is now an Agent Station.

* *

The Virtual Station user may Log Out from their Agent Station,

At the Agent Station (a Dummy Station Logged on as a Virtual Station)

Press [Trans/Pgm] * * to Log Out

The LCD will prompt for a verity of log out with Call Forward options:

AGENT LOGOUT WITH (Options)

No Forward Set Forward to Sta … Forward to Mobile-Ext Forward to Speed 000

Forward to VM … Forward to VMIB

Press [Hold/Save] to return the Station to Dummy Station mode.

LCD Language Change at Keyset



The language in LCD is toggled between default country Language and the System’s 2 nd Language.

7 1

Two-way Recording (to VMIB)

While a CO line call, (if service is enabled at your station) you can record the conversation. It will be saved in your station mailbox.

By default a warning tone is played before recording begins.


{RECORD}

To record the conversation,

Press the programmed {RECORD} button.

To program the {RECORD} button, Trans/Pgm + Flexkey + Trans/Pgm + 5 4 + Hold/Save

{RECORD}

To finish the recording (while still connected to CO call),

Press the programmed {RECORD} button again.

Or, replace the handset, and end the call

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Voice Board (VMIB) Features

The Aria's VMIB (Voice Messaging Interface Board) provides many useful voice facilities..

Button

6 2

Procedures

Date & Time Prompt ;


You will hear the time prompt, “Date is December, 20th, Time is XX : XX PM.”

6 3

6 4

6 1

Station Number Prompt ;


You will hear the station number prompt, “This is station XXXX.”

Station Status Prompt ;

Press Trans/Pgm key and dial 6 4 . (You will hear below list (a-j).

NB: c-i items will be omitted if not active.) a) Station number XXXX b) Intercom Answer Mode c) Listed message X d) Wake-up time XX:XX AM or PM e) Do not disturb f) Forwarded to station XXXX g) Forwarded to speed bin XXX h) Queued CO XXX i) Locked (temporary COS change) j) COS X

Record your greeting,


(record greeting) Press # button and record your greeting after hearing confirmation tone.

Press Hold/Save button or Speaker key to finish recording, then confirmation tone is heard

Pressing Speed key while playing, the greeting is deleted, confirmation tone is heard.

Range

6 6

Delete your greeting,


Off hook

Activate Call Forward to VMIB,


Press Dnd/Fwd key.

Dial Call Forward type code (1~4).

Dial # key . (Confirmation tone is heard.) 1~4 #

Deactivate Call Forward to VMIB,

Press Dnd/Fwd key.

Leave a Voice Message Wait (at a busy station),

When Busy tone is returned, Press [Call Back]

After beep tone, record your message with normal voice, press [Hold/Save]

(You may choose not to press [Hold/Save] and instead receive a Call Back. Hang up.

To listen to a recorded message,

Press the flashing Call Back key. (LCD shows MSG: VMIB (no. of msgs)

Softkeys:

Next Repeat Delete

Add Rewind CallBk

The recorded message is heard with the time and date.

Soft keys: Next Repeat Delete Add Rewind Call Back are available.

Pressing Hold/Save button, the current message is saved, the next message is heard.

Pressing Call Back key , the current message is played again.

Pressing CONF soft key , the current message is deleted and the next message is heard.

Softkeys:

To append and forward a recorded message,

Add , Save

(Station #)

*

While listening to the recorded message press Add soft key, (arrow Nav key > for next page of LCD), Record preamble, press Soft key Save . During the replay of the message, dial recipient’s station number. The message and preamble are sent.

(record greeting)

Record VMIB Paging Message,

6 5


“Press # button to record” is heard and if there is a recorded paging message, it is played.

Press # button and record paging message after hearing confirmation tone.

Press Hold/Save button or Speaker key to finish recording, confirmation tone is heard.

Pressing Speed key while playing, the greeting is deleted, confirmation tone is heard.

5 x x

Off hook

6 7

Activate VMIB Message Paging,

Dial the desired page zone (5XX) and lift handset.

The recorded VMIB message is paged.

Delete VMIB Paging Message,


The recorded message is deleted.

Or, press Speed key while playing, then the message is deleted.

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Flexible Button Programming

Button

{Flexi-key}

(Pgm Code)

Procedures

To program flexible buttons,


Press a flexible key to program.

See the below table and enter the desired code.


{Flexi-key}





Codes for Flexible Button Programming

Direct Station Select

Call Park

700 ~ 727

(station number )

950-957

(parking location)

Hunt Group 620 ~ 629

(internal hunt group)

Alarm Reset

Group Call Pick-up

5 6 5

1

Direct Call Pick Up 4 2 <station #>

Universal Night Answer 2

Speed Dial 7

Station speed dial SPEED+000~099

System speed dial SPEED+2000~2499

Outside Line Access 1

Group access 4 + ...

E.g. Group #1~24 4 0 1~4 2 4

Individual Line Access 4 8 + 01~40

E.g. Lines #1~40 4 8 0 0 1~4 8 4 00

Button Assignment for LDP-7004,7008 series

DND button Trans/Pgm + 93

FLASH button

MUTE button

Trans/Pgm + 94

Trans/Pgm + 95

Trans/Pgm + 96

REDIAL Soft key

Trans/Pgm + 97

Button Assignment

Ring Type

Ring Answer Mode

ICM Ring

CO Ring

COS Down

COS Restore

Walking COS

COS Change

Auth. Code Register

Auth. Code Change

Set Wake-up Time

Wake-up Disable

Conf Room Active

Trans/Pgm + 11

Trans/Pgm + 12

Trans/Pgm + 18

Trans/Pgm + 19

Trans/Pgm + 21

Trans/Pgm + 22

Trans/Pgm + 23

Trans/Pgm + 24

Trans/Pgm + 31

Trans/Pgm + 32

Trans/Pgm + 41

Trans/Pgm + 42

Trans/Pgm + 43

Button Assignment (cont)

Conf Room De-Active

Set Preselected MSG

Set Customer MSG

CLIR Key

2 Way Recording

ATD DND (Attendant)

ATD Camp On (Attendant)

Record VMIB User Greeting

Listen Time & Date

Listen Station Number

Listen Station Status

Record Page MSG

Erase User Greeting

Erase Page MSG

Answer Machine - Ring

Answer Machine - Speaker

DVM – One Touch Record

DVM Pause/Resume

LCD Display Language

MPB Version Display

Background Music

Register Station Name

Speakerphone/Headset

Headset Ring Mode

Account Code

DDI Call Wait

ICM Hold

LOOP button

Camp-on

Intrusion (Attendant)

UCD DND (+ Group number)

Keypad Facility

ACD Status (for Supervisor)

Pager Call

DDI Restriction

DISA Restriction

Call Record

Agent Log Out

Agent Log In

Bluetooth Register

Bluetooth Usage

24

Trans/Pgm + 44

Trans/Pgm + 51

Trans/Pgm + 52

Trans/Pgm + 53

Trans/Pgm + 54

Trans/Pgm + 56

Trans/Pgm + 57

Trans/Pgm + 61

Trans/Pgm + 62

Trans/Pgm + 63

Trans/Pgm + 64

Trans/Pgm + 65

Trans/Pgm + 66

Trans/Pgm + 67

Trans/Pgm + 68

Trans/Pgm + 69

Trans/Pgm + 6*

Trans/Pgm + 6#

Trans/Pgm + 71

Trans/Pgm + 72

Trans/Pgm + 73

Trans/Pgm + 74

Trans/Pgm + 75

Trans/Pgm + 76

Trans/Pgm + 80

Trans/Pgm + 81

Trans/Pgm + 83

Trans/Pgm + 84

Trans/Pgm + 85

Trans/Pgm + 86

Trans/Pgm + 87

Trans/Pgm + 89

Trans/Pgm + 8*

Trans/Pgm + 8#

Trans/Pgm + 98

Trans/Pgm + 99

Trans/Pgm + 9*

Trans/Pgm + **

Trans/Pgm +*0

Trans/Pgm + *3

Trans/Pgm +*4

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Voice Mail (VMIB) Quick Reference Guide –

LDP-7016D, 7024D, 7024LD Digital Phones

To Record Out Going Greeting


Dial 6 1

Follow the voice Prompts,

Press Hold/Save when you have finished recording your greeting.

To Forward calls to the Voice Mail (VMIB)

Press Speaker key .

Dial 4 9

Dial one of the following forward types:

For Unconditional Forward dial……….. 1 #

For Forward on Busy dial ……………… 2 #

For Forward on No Answer dial ……….

3 #

For Forward on Busy/ No Answer dial ..

4 #

To Remove the Call Forward to the Voice Mail (VMIB)

Press Speaker key .

Dial 4 9 then #

To Retrieve your Voice Mail (VMIB) Messages

Press the flashing CALL BK button.

LCD also will indicate a VMIB message. If required, enter you Authorisation Code (Password). The Time and Date will play (if programmed). The message will begin playing.

Voice Mail Controls:

While listening to Messages

To Save a Message

Press Hold/Save button or Next Softkey , during the message playback, or after the message & confirmation tone have played

(but before the next message/ time stamp is played).

The next message is played. If you are listening to the last of multiple messages, the 1st message is replayed.

To Replay the Message

Press CALL BK button, or Replay Softkey , during the message playback, or after the message & confirmation tone have played

(but before the next message/ time stamp is played).

the message will play again (including the time/ date stamp).

To Delete the Message

Press Delete soft key to delete the message. The VMIB will hang up when all messages are deleted, or hang up the station.

To Rewind the Message

While replaying the message, Press the Rewind Softkey .

The Rewind time is set at Admin programming

To Append a forwarded message (pre-amble)

While replaying the message, Press the Add Soft key , record your preamble, press Save Softkey .

To Call Back the Message Originator

Press Call Back soft key to initiate a call to the party who left the message.

LDP-7004D & 7008D Digital Key Telephones & Analogue (SLT) Telephones

To Record Out Going Greeting

Press Trans/Pgm key (SLT Dial 3 )

Dial 6 1

Follow the voice Prompts,

Press Hold/Save when you have finished recording your greeting. (SLT press Recall or Hook-flash)

To Forward calls to the Voice Mail (VMIB)

Press Speaker key .

Dial 4 9

Dial one of the following forward types:

For Unconditional Forward dial……….. 1 #

For Forward on Busy dial ……………… 2 #

For Forward on No Answer dial ……….

3 #

For Forward on Busy/ No Answer dial ..

4 #

Voice Mail (VMIB) - Password Protection

To Retrieve your Voice Mail (VMIB) Messages

The flashing CALL BK button and LCD will alert a

VMIB message or Dial

*

6 7 ( 5 6 7 on some systems)

If required, enter you Authorisation Code (Password)

The Time and Date will play (if programmed)

The message will begin playing.

Voice Mail Controls:

Press # 3 to replay the message again.

Press # 2 to save the message.

Press # 1 to delete the message.

The VMIB will hang up when all messages are deleted, or hang up the station.

To Remove the Call Forward to the Voice

Mail (VMIB)

Press Speaker key .

Dial

*

49#

Accessing a Password Protected Mailbox

A station’s mailbox may be flagged by your installer as password protected. To access your mailbox, you will need to k ey in your authorisation code (see above).

Changing your Authorisation Code

Use Trans/Pgm 3 2 (or 5 6 3 3 2 for SLT's & 2 button phone’s) to change your authorisation code (your station’s current code authorisation code is required for this feature.)

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Voice Mail (VMIB) - Remote Access Quick Reference Guide

Enter your Authorisation Code (of your Station)

Before you can remotely access your voice mail you will need to enter an ‘authorisation code’ this is done at your extension.

Press Trans/Pgm , Dial 3 1 (or Dial 3 3 1 for SLT & 2 button phones)

Dial your 5 digit Authorisation code (unique to your station)

Press Hold/Save button (or hook flash / recall at slt)

Remote Accessing Your Mailbox

You can dial into your voice mail through DISA or using your DID number. When you hear your greeting press the * button you will be asked to enter your ‘ authorisation code ’ The system will respond with the number of messages in your voice mail, if the correct code was entered. (NB ver 3.5+ SW Authorisation code is followed by ` # ` key)

When you have a message:

Dial

Dial

1

2 to retrieve your messages to listen to the next message

Dial 3 to delete the current message

Dial 4 to delete all messages

Dial to exit voice mail remote control mode

When there is no message:

Dial 1 to listen to the current message again

Dial 2 to listen to or change your greeting

Dial 3 to remove the forward to your voice mail

Dial # during greeting to change the greeting all-guides.com

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Attendant Cancel Station Feature

The attendant can cancel the features, DND, Call forward and pre-selected messages activated at other stations.

Button Procedure

0 7 1


(Station range)

Dial 0 7 1

Dial the desired station range to be canceled.


Range

Attendant Intrusion

Attendant may intrude into any station which is in conversation with a CO line. This feature needs System Programming to be enabled.

Button

{Flex-key}

8 6

Procedure

An ATD Intrusion flexible key must be assigned


Press the desired flexible key to be registered.


Dial 8 6 .


{DSS} To activate attendant intrusion

{ATD INTRUDE} Press DSS button corresponding to the busy station you wish to call. (Busy tone is heard.)

Press ATD INTRUSION button. (Intrusion warning tone is heard in the busy station, then a 3-way conference is set up.)

Attendant Remote Call Forward (not available at Aria-24IP yet)

An Attendant may set and remove a Call Forward of another Station. This Feature requires ver 3.5

or higher SW level.

Button Procedure

Range

0 9 1

(Station Range)

1 ~ 4

Sta/Hunt/ #

To Set a Call Forward of another Station,

Press [Trans/Pgm] 0 9 1

Dial the Station Range

Dial 1 – 4 for the Forward type (1:Unconditional 2: Busy 3:No Ansr 4: Busy/No Ansr)

Dial the Station Number/ Hunt Group Number or # for VMIB Destination

Press [Hold/Save] (# option for VMIB requires Sta has VMIB access and Station OGM recorded.)

0 9 1

(Station Range) #

To Remove a Call Forward of another Station,

Press [Trans/Pgm] 0 9 1

Dial the Station Range for the Forward to be removed from

Dial # [Hold/Save]

CO - Disable Outgoing Lines

The Attendant may disallow outbound access to Co Lines. For example if the line is faulty it can be disabled from being selected as a line out.

Button Procedure

{DLS key} Press Trans/Pgm button.

(Direct Line Select) Dial 0 7 3

Press the desired outside line button. (Confirmation tone is heard.)

(As Above)

After hearing confirmation tone, selected outside line button is disabled.

To enable a disabled outgoing call CO line,

Repeat the process to enable the CO line.

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Day Night Switching (CO Ringing Mode Selection)

The attendant station can the system into night service mode allowing ring assignments and answering privileges to station not having the privileges in the day mode. Or, can be placed into on-demand service mode allowing ring assignments and answering privileges to station not having the privileges in the night mode.

The system can be placed in Day/On-demand/Night/Weekend/Auto mode operation manually by pressing [DND/FWD] button at attendant station. In Auto ring mode, the ring mode will follow the Weekly Time Table (PGM 233).

Button Procedures

Range x1 ~ x4

1 ~ 5

To activate/deactivate Day/Night/On-demand/Weekend/Auto mode manually,

Pressing Dnd/Fwd key , the ring mode is changed to Current Aria-24IP method.

On-demand Night Weekend Auto Day mode in sequence.

On-demand mode is not activated automatically.

FOR Ver 3.5 or higher SW:

To activate/deactivate Day/Night/On-demand/Weekend/Auto mode manually,

Pressing Dnd/Fwd key ,

Select Ring Mode (1 ~ 5) the LCD Displays the Choice

1:Day 2:Night 3:On Demand 4:Weekend 5:Auto Ring Mode

Press [Hold/Save] when the desired choice is displayed

0 7 4 1

To activate Auto Ring Mode with Attendant PGM mode,


Dial 0 7 4 .

Dial 1 and press Hold/Save button.

(The Weekly Time Table should be entered by Admin Programming.)

Intercom Box BGM Selection

The attendant can select the music channel source for an ICM box (Door Phone).

Button Procedure

0 7 5

00 ~11

To set ICM box music,


Dial 0 7 5

Dial the music channel 01~11


Range

LCD Language (Apply 2nd Language)

The attendant can set 2 nd Language for other stations. The 2 nd language applied, is set by system programming.

Button Procedure

0 7 To change the LCD language at attendant,

(Station range)

Press

Dial

Trans/Pgm

0 7 button.

Dial the station range to be changed.

Select the language type with the following codes.


Overriding a Key Telephone in Do Not Disturb

When calling a Station in DND the Attendant may Override the DND and force the Station to ring.

Button Procedure

{DSS}

Upon calling a busy station, Busy tone is returned

Dial to override the station in DND or in busy.

The target station rings.

Paging Port BGM Selection by Attendant

Button

0 7 6

00 ~08

Procedure

To allow back Ground Music to an External Page Port,


Dial 0 7 6 (External Port 1)

Dial the music channel 01~08.


28 aria 50 Languages

0 0 English

0 1 Italian

0 2 Finnish

0 3 Dutch

0 4 Swedish

0 5 Danish

0 6 Norwegian

0 7 Hungarian

0 8 Germany

0 9 French

1 0 Portuguese

1 1 Spanish

1 2 Korean

1 3 Estonia

1 4 Russian

Range

Range


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Pre-Selected Message Editing

Pre-Selected Messaged 11 ~ 20 are customizable for Site specific usage. These messages are edited at the Attendant Station

Button Procedure

Range

0 5 3

(message #)

(edit message)

Press

Dial

Trans/Pgm

0 5 3 button.

Dial the number of the desired message (11~20).

Enter the desired message using the code in Dial by Name.


SMDR Records Management

Station Message Detail Recording(SMDR) can provide details on both incoming and outgoing calls.

Button Procedures

0 1 1 1

(Station range)

To manually Print SMDR Records by station,

Dial Trans/Pgm + 0 1 1 1

Enter the desired station range.

Press Hold/Save button. Accumulated SMDR records will be printed to SMDR port)

Range

0 1 1 3

(Acc Group #)

To print SMDR Records by account group,


Enter the desired account group to be printed.

Press Hold/Save button. (Accumulated SMDR records will be printed SMDR port) 01~99

(Station range)

0 1 1 4

(Acc Group #)


Enter the desired station range. (SMDR records will be erased for all stations in the range.)


To erase SMDR Data by call account group,


Enter the desired account group. (SMDR records will be erased for all stations in the range.)


Station Name Edit by Attendant

Button Procedure


0 7 2

Dial 0 7 2

(edit name)

Dial the station number

Q - 11

Z - 1 2

. - 1 3

1 - 1 0

A - 2 1

B - 2 2

C - 2 3

2 - 2 0

D - 3 1

E - 3 2

F - 3 3

3 - 3 0 and enter the name using the code shown.

G - 4 1

H - 4 2

I - 4 3

4 - 4 0

J - 5 1

K - 5 2

L - 5 3

5 - 5 0


(Also see the Alpha Entry Scheme described on pg 13.)

M - 6 1

N - 6 2

O - 6 3

6 - 6 0

P - 7 1

R - 7 2

S - 7 3

Q - 7 *

7 - 7 0

*1 - Blank

*2 - :

*3 - ,

T - 8 1

U - 8 2

V - 8 3

8 - 8 0

0 -0 0

Range

W - 9 1

X - 9 2

Y - 9 3

Z - 9 #

9 - 9 0

#

System Greetings (for DISA & Group Greetings)

VMIB allows for announcements for Hunt service (UCD/Circular/Terminal) and DISA. Only the system attendant can record this message, and only when no other VMIB channels are in use.


To record system greetings,

(001~100)


#

Dial 0 6 .

Lift Handset

Recording Begins

Dial the announcement number (001~100).

“Press # button to record” is heard. Then press # button to start recording.

OR to record from MPB MOH port, press then # button to start recording.

Record your greeting and press Hold/Save button to finish the recording.

The System Prompt messages are 071~100 (Please refer to the next page for Details)

To Delete VMIB System Prompt

To delete, press Speed key while the prompt is played. (See above)

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System Greetings (cont)

The System Prompt messages are 071~100

071: VMIB MOH

072: Reserved

073: Invalid Number Prompt

074: Time out Prompt

075: Retry Prompt

076: Transfer to Attendant Prompt

077: Reserved

078: Leave Message Prompt

079: Record Start Prompt

080: Authorization Code Prompt

081: Busy Prompt

082: Reserved

083: Station Off-net Forward Prompt

084: DND Prompt

085: No Answer Prompt

086: Reserved

087: Reserved

088: Remote VMIB Control Main Menu Prompt

089: Remote VMIB Sub-menu for digit 1 in Main Menu Prompt

090: Reserved

091: Reserved

092: Reserved



095: Remote VMIB Sub-menu for digit in Main Menu Prompt

096: Leave Message after Tone Prompt (mailbox)

097: Message Waiting Prompt (SLT mailbox)

098: Recordable Default Greeting Prompt for Mailboxes

099~100: Reserved

System Speed Dial Entry

A group of speed dial numbers can be stored within the system for access by allowed stations. These numbers provide speedy access to often used outgoing CO dialing numbers.

Button Procedure

Range

2000~2499

(Ph Number)

To store system speed numbers,


System Speed

Dial Range:

Dial Speed key .

Dial speed number bin.

If required, Press desired outside line or CO Group button. (If this setting is applied, the speed dial will only use this line/line group. To skip, just go to the next step)

2000~2499


Dial Hold/Save button.

Enter Speed Dial NAME (to 16 characters). Hold/Save .

To use system speed numbers,

Press Speed key .

Dial speed number bin.

2000~2499

Temporary COS Change

The System Attendant can change the class of service of another Station to Class of Service 7 (COS 7) to prevent unauthorized use of that station.


(Station range)

(Station range)


Dial 0 2 1

Enter the station range.



Dial 0 2 2

Enter the station range.


Time and Date Setting (Attendant Clock Set)

This feature allows the attendant to set the Time/Date without entering Admin Programming.

Button Procedure

(MMDDYY)

(HHMM (24hr) )


Dial 0 4 1

Enter Date as MMDDYY (6 digits) and press Hold/Save button.

Enter Time as military format (4 digits) and press Hold/Save button.

If there is no need to change date or time, press Hold/Save button to go to the next step.

30

Range


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Time & Date Format

Button

0 4 4

Procedure

To change the date format on the LCD (System wide),


Dial 0 4 4

The format toggles between DDMMYY and MMDDYY. (YY : year, MM : month, DD : date)

Range

0 4 5

To change the time format on the LCD (System wide),


Dial 0 4 5

The format toggles between 12-hour mode and 24-hour mode. (YY : year, MM : month, DD : date)

Traffic Analysis

The system can monitor and print various system activate based on the attendant’s request. The traffic-monitoring program is activated only when enabled and will continue accumulating statistics until disabled. The traffic data is output to the RS-232C port upon manual request. The system will support the following traffic reports; Attendant Traffic Report, Call Summary Report, Call

Hourly Report, H/W Unit Usage Summary Report, CO Traffic Report and CO Traffic Hourly Report.

Button Procedure

Range

0 1 2 1

(select time type)

To print all summary at system attendant,


Dial 0 1 2 1 . & Select Measurement Time type.


0 1 2 2

0 1 2 3

To print all summary traffic report periodically at system attendant,


Dial 0 1 2 2 .


To cancel periodic printing of all summary traffic reports,


Dial 0 1 2 3 .


0 1 2 4 To print the traffic report, to Press Trans/Pgm button.

0 1 2 9 Dial 0 1 2 4 (Attendant Traffic Report) 0 1 2 5 (Call Summary Report)

0 1 2 6 (Call Hourly Report)

0 1 2 8 (CO Traffic Report)


0 1 2 7

0 1 2 9

(Hardware Unit Usage Summary Report)

(CO Traffic Hourly Report)

Transferring an Outside Line to Another Station

Button Procedure

{DSS} While connecting an outside line, press the desired DSS station button.

You can wait to announce the Transfer or hang up.

Range all-guides.com

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Flexible Button Codes for Attendant

Many of the following Attendant Station Programming codes can be programmed to an Attendants Flexible keys.

Button Procedures

{Flexi-key}

(Pgm Code)

To program flexible buttons,


Press a flexible key to program.


Enter the desired code, from the table below.


{Flexi-key}





Range

0116

0117

0118

0121

0122

0123

0124

0125

0126

0127

0128

0129

021

022

031

041

042

CODE:

0111

0112

0113

0114

0115

043

046

047

048

074

075

ITEM (FOR ATTENDANT)

Print SMDR (Station Base)

Delete SMDR (Station Base)

Print SMDR (Group Base)

Delete SMDR (Group Base)

Display Call Charge

Abort Printing

Print Lost Call

Delete Lost Call

Print All Summary

Print All Periodically

Abort Periodic Printing

Print ATD Traffic

Print Call Summary

Print All Hourly

Print H/W Usage

Print CO Summary

Print CO Hourly

Station COS Down (COS 7)

Station COS Restore

Authorization Code Cancel

System Date/Time Setting

Wake-up Time Registration (One-time /Continuous)

Wake-up Time Cancel

Use Network Time & Date

MONITOR CONF – ROOM

DELETE CONF – ROOM

Automatic Day/Night/Weekend Mode Program

ICM BOX BGM Channel select

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Attendant Programming Menu Table

The attendant can program features with this table by pressing Trans/Pgm key + 0 + the appropriate codes below.

Standard Keyset Programming features are also available to the Attendant (see Digital Keyset

Programming Menu Table, pg 7 & 8)

Main Menu

Sub

Menu

Selection Remark

1 Print

1

SMDR

1 Print SMDR

Station

2 Delete (Station)

3 Print SMDR Group

4 Delete Group

5 Display Call

Charge

6 Abort Printing

7 Print Lost Call

8 Delete Lost Call

1 Print All Summary

2 Print All Periodic

Enter Station Range

Enter Station Range

Enter Account Group Range

Enter Account Group Range

Enter Station Number

Print is Aborted

Lost Calls Printed

Lost Calls Deleted

Select Analysis Time Type

(Scroll via volume or Nav key

Enter Print Time ,


(Prints at set time)

)

Today Peak

Yesterday Peak

Last Hour

Yesterday Total

Today Total

2 COS

3

Authorisation

4 Time/

Conf Room

5 Message

6 Rec. VMIB

3 Abort Periodic

Print

2

Traffic

4 Print ATD Traffic

5 Print Call

Summary

6 Print Call Hourly

7 Print H/W Usage

8 Print CO Summary

9 Print CO Hourly

1 Set ICM Mode Only

2 Restore COS

1 Change Authorisation

1 Change Date/ Time

2 Set Wake Up

3 Disable Wake Up

4 LCD Date Mode

5 LCD Time Mode

6 Use PX Time/ Date

7 Monitor Conf Rm

1 Preselected Msg Activate

2 Preselected Msg

Deactivate

3 Custom Msg Register

4 Erase VM Message

5 ATD Delete All CLI Msg

Enter System Announce #

Periodic Print Cancelled


Summary is Printed

Reports are printed at assigned port.

Hourly Call Print is set



Enter CO Gp number

Enter Station Range

As above

Today Peak…

Data Printed.

Enter Station Range

Enter Station Number, then

Stations old Authorisation Code

Enter (MM/DD/YY) (Hold/Save)

Enter (HH:MM) (Hold/Save)

Press HOLD or OK

Enter Station Range, (HH:MM)

Enter Station Range, Press Hold Key (or OK)

Toggles between DD-MM-YY & MM-DD-YY

Toggles between 24hr and 12hr time display for idle Keyset

Enter (1:ON / 0:OFF) to set time/date from Exchange (ISDN)

Dial Room Number

Enter Station Range, & Enter Message number.

Enter Station Range, & Press Hold/Save

Enter Msg Number (11~20) Enter Msg using Alpha scheme

Enter Station Range & Press Hold/Save

Follow the prompt & Record the greeting

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Attendant Programming Menu Table (Cont'd)

Main Menu Sub Menu

1 Cancel Features

2 Register Station Name

3 Disable Outgoing CO

7

Supplementary

4 Auto Ring Mode

5 ICM Box BGM

6 BGM to Ext port 1

7 BGM to Extn port 2

8 BGM to ext port 3

9 Prepaid Call

* LCD Language Display

*

Board Svc Sw

Enter Slot Number (01~12)

Selection

Enter Station Range, Press Hold/Save

Remarks

Enter Sta Number, Use alpha scheme, enter Name

Press CO Btn (toggles Disable/Enable state)

(1:ON / 0:OFF) Auto Day/ Night?/etc switching

Select BGM source (00~11)




Enter Station Range, enter amount

Enter Station Range, Toggles English/ 2 nd language

Toggles Board between Normal and Service states

(0:Normal/1:Service)

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Analogue (Single Line Telephone) User’s Guide

Placing an Outside Call

Lift handset.

Dial 1 .

Dial the desired number.

Last Number Redial

Lift handset.

Dial 5 2

Placing an Intercom Call

Lift handset.

Dial intercom number.

Storing Station Speed Dial Numbers

Lift handset.

Dial 4 0

Dial station speed dial number. 000~099

Dial speed dial number you wish to store.

‘Flash’ the hook switch.

You will hear confirmation tone and hang up.

Placing an Outside Call on Hold

While connected to an extension call, briefly depress and release the hook switch (‘flash’ the hook switch).

OR ‘Flash’ 5 6 0 for System Hold.

Retrieving a Held Outside (CO) Call

Lift handset.

Dial 4 # and CO line number. Eg 4#01~4#40

On SLT, you can dial 4 in case you don't remember the held CO number.

Placing an Outside Call via CO Individual Access

Lift handset.

Dial 4 8 and CO line number. Eg 4801~4840


Using Station Speed Dial Numbers

Lift handset.

Dial 9

Dial the desired station speed dial number, 000~099,

Using System Speed Dial Numbers

Lift handset.

Dial 9

Dial the desired system speed dial number, 2000~3499, Placing an Outside Call via CO Group Access

Lift handset.

Dial 4 and CO group number.

Eg 401~424


Establishing a Conference Call

The system allows you to set up a 3-way conference call.

Lift handset.

Call the desired party. (outside or internal)


Dial the internal extension number.

When the other party answers, ‘flash’ hook switch twice in 2 seconds. (All three parties are now connected.)

Re-directing an Incoming Call (Call Pick-up)

When you hear a phone ringing in your area,

Lift handset.

Dial 4 2

Dial the extension number of the ringing phone.

Group Call Pick-up

When hearing an unattended phone ringing in your area,

Lift handset.

Dial 1

You will be connected to an incoming extension or outside line call. (NB: You must be in the same pick-up group. – check with your installer.)

Call Wait (Camp-on)

After receiving intercom busy tone, dial .

Camp-on tone is heard in the called station.

The called station receives the ringing from camped on call when hanging up from original call.

Answering a Waiting Call

You will receive warning tone in handset.

Hang up the present call to take a new one .

Making a Screened Transfer

While connected to an outside line, ‘flash’ the hook switch.

Dial the desired extension number and wait to be answered.

Announce the call.

Hang up to complete call Transfer.

Making an Unscreened Transfer

While connected to an outside line, ‘flash’ the hook switch.

Dial the desired extension number

Hang up to complete call Transfer.

Message Waiting

Lift handset.

Dial the desired extension number.

No reply from a key station or busy tone from an SLT station.


Dial 6 6 .

Hang up.

Call Forward

Lift handset.

Dial 4 9

Dial the desired call forward number.

1 - Unconditional, 2 - Busy calls

3 - No answer calls, 4 - Busy/no answer calls

5 - Station off-net, unconditional

6 - Station off-net, no answer

7 - Incoming outside line off-net (ATD only)

# - Cancel previous forward

To make Call forward to VMIB, press # key after dialing call forward type (1~4).

Dial the station / group number to forward calls to.

Station numbers: 700~727 / Group numbers : 620~624

Hang up.

To cancel Call Forward, lift handset and Dial 4 9 then #.

For “Follow Me” Call Forward

Go to the forwarding station and lift handset.

Dial 4 9

Dial 0 .

Dial the station number that calls are to be forwarded.

Dial the authorization code of forwarded extension.

(The authorization code should be registered before "Follow Me" Call Forward can be set.)

Dial the extension number that will receive the call.

Hang up.

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Do Not Disturb (DND)

Lift handset.

Dial 5 3

Place the handset.

To cancel Do Not Disturb,

Lift handset.

Dial 5 3

Hang up.

Queuing

If you access a busy line, you may request the system to place you on hold, until the next line becomes idle.

Lift handset.


Dial 6 6 .

You will hear confirmation tone when the call is accepted.

Hang up.

Shuttle Call

An extension user engaged in an internal or external call, should briefly press hook switch to hold a call (‘flash’ the hook switch).

The holding party hears music on hold. (If equipped)

Dial the second number of another internal or external call.

When the second call is connected, the extension user may alternate the call between holding parties by ‘flashing’ the hook switch.

Then, you may make a conference by ‘flashing’ the hook switch.

Call Park


Lift handset.


Dial parking location. 950~957

Hang up.

To retrieve a parked call, dial parking location.


When hearing an incoming signal on other phone or night bell, when system is in night ringing mode

Lift handset.

Dial Universal Night Answer Access Code 2 .

You will be connected to an incoming call if it was programmed as an Universal Night Answer line.

Paging

Lift handset.

Dial the desired page zone number.

Give your message.

Hang up to complete paging.

Page Zones

Call All zones: # 6

Call All Internal zones: # 7

Internal zone 1 : # 0 1

Internal zone 2 : # 0 2

: :

Internal zone 15 : # 1 5 (to maximum zone)

External zone 1 : # 4 1



Call all external zones : # 5

Handset Off-hook Alarm

Should the handset be left off the cradle unattended, for any length of time, the user will receive a high pitched signal.

To cancel the signal, hang up.

Walking Class of Service

A toll call may be made from a toll barred station, using the authorisation code of a non barred station.

The Station returns to its normal Class of Service

(Toll Barred) after 1 call is made.

Lift handset.

Dial 5 6 3 2 3 then the 5 digit authorisation code

Hook-flash the station, confirmation tone is heard

Hang up

Dial the outside line code (1) then the number required.

Meet Me” Paging

When hearing a paging announcement,

Dial # #.

Returning Call to Host System (FLASH to Line)

If your aria system is connected to another system, you can use this feature to Transfer a call back to an extension on the other system.

all-guides.com

Dial 5 5 1

Hearing new dial tone from the other system, dial the extension number on the required system.

When the station answers, (See Screened Transfer) speak or hang up (See Unscreened Transfer) to Transfer the call.

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Voice Announcement

Date & Time Prompt;

Lift handset.

Dial 3

After hearing confirmation tone, dial 6 2 . You'll hear date

& time prompt, " Date is March, 20th and Time is 00:00.“

Extension Number Prompt;

Lift handset.

Dial 3 .

After hearing confirmation tone, dial 6 3. You'll hear extn number prompt, "This extension is XXXX.”

Extension Status Prompt;

Lift handset.

Dial 3 .

After hearing confirmation tone, dial 6 4.

You'll hear items listed below. (a~h) a) Extension number b) Intercom Answer Mode c) Listed message X d) Wake-up time XX:XX AM or PM e) Do Not Disturb f) Forwarded to extension XXXX g) Forwarded to speed bin XXX h) Queued CO XXX i) Locked (Temporary Class of Service Charge) j) COS X

Recording Your Message;

Lift handset.

Dial 3 .


Record your message.

Place the handset.

Deleting Your Message;

Lift handset.

Dial 3 .


Recording Paging Message;

Lift handset.

Dial 3 .


Record paging message.

Place the handset.

Deleting Your Message;

Lift handset.

Dial 3 .


Deleting Paging Message;

Lift handset.

Dial 3 .


To activate Call Forward to Internal Voice Mail,

Lift handset.

Dial 4 9

Dial Call Forward type number (1~4)

Dial # .

Hang up.

Voice Announcement (cont)

To deactivate Call Forward to Internal Voice Mail,

Lift handset.

Dial 4 9

Dial # .

Hang up.

Programming Authorization Code

Lift handset.

Dial 3

Dial 3 1 for new code, 3 2 to change

Dial 5 digits as authorization code.

‘Flash’ the hook switch

Programming Your Name

Lift handset.

Dial 3

Dial 7 4

Enter your name using the same codes as keysets.

‘Flash’ hook switch. (Confirmation tone is heard.)

Hang up.

Entering an Account Code

To identify a call, system provides the user with an account code field in the Call Logging printout by entering an account code while on an outside call.

After dialing or during a conversation with an external party,


Dial 5 5 0 and your account code.

(An account code can be 1 - 12 digits.)

Dial (for end of Account Code)

Continue conversation and hang up to finish the call.

37


3

4

5

6

7

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LDP-7016/7024 Keysets. Input / Output Devices and Button

1

2

6

7

4

5

8

9

1

2

3

Handset

Earphone

Speaker

Speed Button

Dnd/Fwd Button

Speaker Button

Hold/Save Button

3 Soft Button

LCD Display

38

14

15

16

17

10

11

12

13

Ring LED

Trans/Pgm Button

Flexible

Call back Button

Volume Button

MIC

Menu

Phonebook

(Same operate as ‘Speed’)

15

16

17

11

12

13

14

8

9

10


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1

2

3

4

5

Handset

Earphone

Speaker

Speed Button

Dnd/Fwd

Button

Used for handset call.

The optional earphone into the handset to provide a hands-free phone conversation.

Speaker toggles the speakerphone state. The button is red when the speakerphone is active.

Used to access speed dialing, save number redial, and last number redial. Button is also used to access flexible button programming.

The DND (Do not disturb) feature lets you activate a ‘do not ring this phone’ mode. When the DND is active, this button is red. Fwd is used to forward your calls to another station or voice mail.

6

7

8

9

10

Speaker

Button

Hold/Save

Button

3 Soft Button

LCD Display

Ring LED

Speaker toggles the speakerphone state. The button is red when the speakerphone is active.

This button put a call on hold or save the PGM.

Used to work in conjunction with fixed and flexible features.

Displays information about telephone status, dialing directories,and test message information.

Illuminates when the phone is ringing.

11

12

13

14

15

16

17

Trans/PGM

Flexible

Call back

Volume

MIC

Menu

Phonebook

This button is used to set up a conference call or transfer a call.

The remaining XX Flex buttons can be assigned to a feature.

A station can initiate a call back request to another busy station. Once that station becomes idle, the station that left the call back request is signaled.

The volume button adjusts the audio levels follows.

Used to work in conjunction with fixed and flexible features.

Use this menu button to move to the desired option(Dial, MSG, Program) and use for arrows key.

Used to access speed dialing, save number redial, and last number redial. Button is also used to access flexible button programming.

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3 Soft Button

“3 Soft Button” is located on the bottom of the LCD display and LDK systems provide some fitting message for each operation. It gives easy access to operations with a navigation key or volume up/down key. For example, when a user gets busy message of called extension, some operations which becomes available will be displayed

“Message Wait”, “Camp-On” and “Flash”. Then by pressing one of 3 soft button, a user can activate the desired feature.

BUSY :STA 700

[CALL BK] CAMP(*) STEP

MSG CAMP-ON FLASH

Navigation Key

Sometimes a system does show all message for some operation, then the arrow key will be displayed the begin or end line. By pressing a navigation key of LDP-7000 series, others will be displayed.

STATION 700 (T)

FEB 01 04 05:34 pm

FWD CONF REDIAL

→

(Press for next screen)

STATION 700 (T)

FEB 01 04 05:34 pm

←

ICM

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Soft Button Feature of LDP 7016/ 7024 Keysets

The 3 soft button enables you to select the various function. For instance, if you want to select the pickup, press the first button on the left as below shown. And if there are more than three functions and displays an arrow on LCD, use navigation key to move the next or previous function.

1. Idle

3 Soft Button is located on the bottom of the LCD display and LDK systems provide.

STATION 700 (T)

FEB 01 04 05:34 pm

PICKUP CONF REDIAL

PICKUP : press the [PICKUP] button to pickup the ring in the same pickup group.

CONF : press the [CONF] button to make a conference.

REDIAL : press the [REDIAL] button to make a last number redial.

1.1 Pickup

A station can pickup a call ringing to an unattended station within the same pickup group by using the pickup procedure.

The pickup can be programmed in program 190.

STATION 700 (T)

FEB 01 04 05:34 pm

PICKUP CONF REDIAL

Press the [PICKUP] button.

CALL TO STA 704

FROM 700 05:37pm

TRANS CONF MUTE

Talk

1.2 Conference

all-guides.com

FEB 01 04 05:34 pm

MSG FLASH

Dial the desired phone number.

e.g.)700

CALL TO STA 700

FEB 01 04 05:34 pm

TRANS CONF MUTE

Press the [CONF] button.

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1.2 Conference (cont)

CONFERENCE

FEB 01 04 05:34 pm

FWD CONF REDIAL

→

Dial the phone number of the desired party e.g.)704

CONFERENCE

FEB 01 04 05:34 pm

CONF MUTE

For making a 3-party conference, press

[CONF] button two times.

1.3 Redial

STATION 700 (T)

FEB 01 04 05:34 pm

PICKUP CONF REDIAL

Press the [REDIAL] button.

＞

123456789

BACK NEXT SEND

Use the [SEND] button to select the desired number and press the [SEND] button to make a call.

123456789

LINE 008 00:00:10

TRANS CONF MUTE

→

Talk

2. Off Hook

STATION 700 (T)

FEB 01 04 05:34 pm

FWD CONF REDIAL

→

FWD : press the [FWD] button to forward a call to another station.


REDIAL : press the [REDIAL] button to make a last number redial.

STATION 700 (T)

FEB 01 04 05:34 pm

←

ICM

ICM : press the [ICM] button to retrieve the ICM

[HOLD] button.

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3. Intercom Dialing

STATION 700 (T)

FEB 01 04 05:34 pm

FLASH

FLASH : press the [FLASH] button to disconnect the outside line and reseize and outside line dial tone. Note may be used for Centrex features, check with your System Administrator.

4. Intercom Ring Back

CALL TO STA 700

FEB 01 04 05:34 pm

MSG FLASH

MSG : press the [MSG] button to leave a message.


5. Intercom Busy

BUSY : STA 700

[CALL BK] CAMP ( * ) STEP

MSG CAMP-ON FLASH

MSG : press the [MSG] button to leave a message.

CAMP-ON : press the [CAMP-ON] button to allows you to send a call waiting tone to a busy station indicating that they have a call waiting.


6. Intercom Do Not Disturb

DO NOT DISTURB STA 700

CALL BK FLASH

CALL BK : press the [CALL BK] button to leave the call back request or message.


7. Intercom Dialing Error

INVALID

FEB 01 04 05:34 pm

FLASH


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8. Intercom Receiving

CALL FROM STA XXX

FEB 01 04 05:34 pm

DND

DND : press the [DND] button to prevent other parties from disturbing you.

9. Intercom Talk

CALL FROM STA XXX

FEB 01 04 05:34 pm

TRANS CONF MUTE

TRANS : press the [TRANS] button to transfer the incoming call to another station.


MUTE : press the [MUTE] button to mute the handset, speakerphone, or headset but does not affect the speech coming over the speaker or handset. Pressing the [MUTE] button again activates the microphone.

10. CO Line Busy

CO LINE 001 BUSY

QUEUING ([CALLBK])

CALL BK


11. CO Dialing/ CO Talk

123456789

LINE 125 00:00:03

TRANS CONF MUTE

→

TRANS : press the [TRANS] button to transfer the incoming call to another station.


MUTE : press the [MUTE] button to mute the handset, speakerphone, or headset but does not affect the speech coming over the speaker or handset. Pressing the [MUTE] button again activates the microphone.

123456789

LINE 125 00:00:03

←

RECORD FLASH ACNR

RECORD : press the [RECORD] button to record the current calling.


ACNR : press the [ACNR]button to set the automatic call number redial.

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12. Checking messages

VMIB MSG FROM EXTERNAL

NEXT REPEAT DELETE

→

NEXT : press the [NEXT] button to move to the next message.

REPEAT : press the [REPEAT] button to hear the message again.

DELETE : press the [DELETE] button to erase the message.

VMIB MSG FROM EXTERNAL

←

ADD REWIND CALL BK

ADD : press the [ADD] button to leave a message to the party who leave a message to me.

REWIND : press the [REWIND] button to hear the message from the beginning.


13. Paging

PAGE FROM STA 703

20 AUG 04 11:51am

MEET ME

MEET ME : press the [MEET] button to answer the current paging.

14. Call Log

Press the [Call Log] button.

T

o programme a key: Trans/Pgm Flexi-key Trans/Pgm 5 7 Hold/Save

1 RECEIVED CALL

2. DIALED CALL

RECEIVED CALL : Received call list

DIALED CALL : Dialed call list

OK

3. LOST CALL

OK

∧

LOST CALL : CLI message wait list

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14.1. Received Call

Press the [OK] or [OK] button.

2. DIALED CALL

OK

123456789

02/01 09:02

BACK OK


123456789

LINE 125 00:00:03

TRANS CONF MUTE

→

NOTE

BACK Return to the previous

14.2. Dialed Call


1. RECEIVED CALL

OK


123456789

02/01 09:02

BACK OK

all-guides.com

123456789

LINE 125 00:00:03

TRANS CONF MUTE

→

NOTE


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14.3. Lost Call

3 LOST CALL

OK

∧


0123456789

03/10 16:02 CNT :01

BACK SELECT> ANSWER

14.3.1 ANSWER

Press the [SELECT] button.

※

Use the [SELECT] button to select the following item;

-. DEL CUR

-. DEL ALL

-. SAVE

-. NAME / TEL

0123456789

03/10 16:02 CNT :01

BACK SELECT > ANSWER

0123456789

LINE XXX 00:00:03

TRANS CONF MUTE

→

Press the [ANSWER] button you can make a call to CLI.

14.3.2 DELETE CURRRENT

0123456789

03/10 16:02 CNT :01

BACK SELECT > DEL CUR

STATION 100 (T)

FEB 01 04 05:34 pm

PICKUP CONF REDIAL

Press the [DEL CUR] button, current message is erased.

NOTE


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14.3 3. Lost Call (cont)

14.3.3 DEL ALL

0123456789

14/07 16:02 CNT :01

BACK SELECT > DEL ALL

Select the [DEL ALL] button by pressing

[SELECT] button.

ALL CLI DELETE

Press HOLD Key

BACK SELECT > DEL ALL

Press the [HOLD] button, current all message is erased.

14.3.4 SAVE

0123456789

03/10 16:02 CNT :01

BACK SELECT > SAVE

To save CLI, press the [SAVE] button.

ENTER SPD BIN NO (000)

CLI MSG USED

PAUSE FLASH D-TONE

Press the or [HOLD] button, speed dial is registered.

※

See the page 39.

14.3.5 NAME/TEL

0123456789

03/10 16:02 CNT :01

BACK SELECT > NAME/TEL

To check the name of the selected number, press the [NAME/TEL] button.

EDWARD

03/10 16:02 CNT :01

BACK SELECT > NAME/TEL

On the contrary, to check the number of the selected name, press the [NAME/TEL] button.


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Navigation Menu

Refer to the Programming Menu Table For LDP Keyset Navigation Key on Page 9 for details of the Menu Features.

Below is a guide on the general method of using the Navigation Menu.

1 BASIC PROGRAM

2. ADVANCED PROGRAM

OK

Press the [Menu] button.

Press the [Navigation] button.

1. BASIC PROGRAM

2 ADVANCED PROGRAM

OK

3 SPEED PROGRAM

4. MOBILE EXTENSION PGM

OK


3. SPEED PROGRAM

4 MOBILE EXTENSION PGM

OK


5 CONFERENCE ROOM PGM

6. HOT DESK PROGRAM

OK


5. CONFERENCE ROMM PGM

6 HOT DESK PROGRAM

∧

OK


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Commonly used Telephony Acronyms

Abbreviation / Keywords

[CALLBK] or [CB] or [CALLBACK]

[CONF]

[DND] or [FWD] or [CFW] or [FOR] or [DND/FWD]

[FLASH]

[HOLD] or [SAVE] or [HOLD/SAVE]

[ICM] or [Intercom]

[MON]

[MUTE]

[REDIAL]

[SPD] or [SPEED]

[TRANS] or [TRANS/PGM]

[UP]/[DOWN] or [VOLUME

UP]/[VOLUME DOWN]

{COL}

{LOOP} or LOOP

{POOL} or {CO Group}

Absent Text Message

Account Code or Authorization Code

ACD

ADMIN (program)

ATD or Attendant (Station)

Meaning

The fixed button for the call back function.

The fixed button for the conference function.

The fixed button for the DND and call forward function.

The fixed button for the flash function

The fixed button for the hold and save function.

The fixed button for the intercom function

The fixed button for the on-hook and off-hook function.

The fixed button for the (speech) mute function.

The fixed button for the redial function.

The fixed button for the speed function.

The fixed button for the transfer and ADMIN program function.

The fixed button for the volume up and down function.

The flexible button for CO line access function about one CO line

The flexible button for CO line access function about all accessible CO lines

The flexible button for CO line access function about CO group

Displays on a (calling Station’s) LCD the reason for a persons (called Station) absence.

The password used to check the authority of user. ('Authorization Code' is used as a synonym in this document)

Automatic Call Distribution (also called UCD)

Administration (the data base programming mode)

Attendant Station (a telephone operator of the IP LDK)

Attendant Recall

BGM

BLF

BRI

Call Back

Call Park

Called Party

Calling Party

Camp On

CAS

The routing to the attendant of an unanswered call

Back Ground Music (through the station speaker)

Busy Lamp Field (shows status of a programmed flexible key via its LED state)

Basic Rate Interface (ISDN BRI CO line)

The service that allows a caller to leave a message on unanswered station

The service that allows a user to park a call to be retrieved by any other station

The party being called (CPN)

The caller (CLIP)

The service that facilitates a call waiting signal at a busy Station, of another call

Centralized Attendant Service for Networked (IP Networking) Sites

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CFW

CID

Circular Group

CLI / CLIP

CO Group or CO GRP or CO Line

Group

CO or COL or CO Line

COS

CPN

CTI

Day/Night/Weekend/On Demand

Meaning

Call Forward

Caller ID

The call distribution method of hunt group.

Calling Line Identification /Presentation (the telephone number of the caller)

Central Office Line Group (the truck line group of analog, ISDN, IP, etc)

Central Office Line (the truck line of analog, ISDN, IP, etc)

Class Of Service

Called Party Number (the destination number)

Computer Telephony Integration

The Call Ringing (or routing) state according the time and date

DECT Digital European Cordless Telephone

DID or DDI

Direct Inward Dialing (the public telephone network service of CO incoming call to a specific destination)

DISA

DKTU

DND

Direct Inward System Access (of a CO incoming call via Auto Announcement)

Digital Key Telephone Unit

Do Not Disturb

DNS

DSS

DTMF

Domain Name System of the Internet protocol

Direct Station Select (Button) (the flexible button that is assigned for ICM call to specific station)

Dual Tone Multi Frequency (the tone signaling protocol of the telephone network)

External

EXT

FLEX Flexible (Button) The user programmable button on DKTU

IP

ISDN

Keyset

LAN

Group

GRP

Hands Free (the intercom answer mode of hands free)

HF

Hunt Group or Hunt

ICM

ICM Box

A group of stations

Intercom

ICM Call all-guides.com

ICM Tenancy Group

Intercom Box (or Door Phone)

Intercom Call (The call between two stations)

The facility of logically separating of stations into semi-autonomous zones

Internet Protocol

Integrated Service Digital Network

- Telephone that is served as Keyphone terminal.

DKTU, SLT, WHTU, ISDN Phone, IP Phone, ICM Box, etc.

Local Area Network

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LCD

LCR

IP LDK

LED

LNR

MOH

MSN

NET

Net Call

On Hook Dialing

PABX

PGM

Pick Up

PLA

POTS

PRI

PSTN

RBT

Ring Group

RS-232C

SLT

SMDI

SMDR

Speed Bin

STA

Station

System Attendant

System Speed Dial

UCD (Group)

UNA

VM or VM Group or Voice Mail Group

Weekly Time Table

WHTU

Meaning

Liquid Crystal Display

Least Cost Routing

LG Internet Protocol Digital Key Telephone System

Light Emitting Diode

Last Number Redial

Music On Hold

Multiple Subscriber Number of public ISDN network service

Networking) (the software service of QSIG and H.450 networking)

An intercom call over an IP network connection

The software service of dialing at the dial pad without lifting handset

Private Automatic Branch Exchange

Program (the abbreviated presentation of 'ADMIN program' or

'station program‘)

The service allowing a station to answer a call ringing at anther station

Preferred Line Answer

Plain Ordinary Telephone Service (of a Public Exchange)

Primary Rate Interface (ISDN)

Public Switched Telephone Network

Ring Back Tone

A call distribution method of hunt group.

The serial communication interface protocol

Single Line Telephone

Simplified Message Desk Interface

Station Message Detail Record (provides detailed station log information about incoming/outgoing CO call)

A System or Station index used for saving Co (Line) dialling data

Station, an extension (terminal) of IP LDK

An extension (terminal) of IP LDK

The first programmed attendant among the main attendant

The speed dial data that is saved by attendant station (and may be available system wide)

Uniform Call Distribution (a Hunt Group method)

Universal Night Answer (allows a station to pick up a ringing CO (Line) call)

Voice Mail Group (for external, or adjunct, Voice Mail Devices)

The table that is saved the day working time and work finish time during week

Wireless Hand Telephone Unit (System Wireless DECT telephone terminal)

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NOTES:

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NOTES:

ARIA INSTALLED BY:

INSTALL DATE:

Electronics Inc.

Computer & Telephone Services Ltd NZ 0800 366363 [email protected]

aria

Digital Telephone Systems

Proudly Imported, Distributed By:

Atlas Gentech (NZ) Limited

Private Bag 14927, Panmure, Auckland

Please Note your first level of support is your Aria Dealer. A list of Aria

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