BT DIVERSE 3010 MICRO User Manual

Diverse 3010 Micro u/g 22/3/01 12:26 pm Page 1

Diverse 3010 Micro – Edition 5 – 11 December ’00 - 3508

All manuals and user guides at all-guides.com

Diverse 3010 Micro

Digital Cordless Telephone

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This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

Diverse 3010 Micro - Foldout 1 22/3/01 12:22 pm Page 1



Unpacking your

Diverse 3010 Micro

If anything is missing. please contact your place of purchase immediately.

Diverse 3010 Micro base station.

Diverse 3010 Micro handset.

Battery compartment cover.

For your records

Date of purchase:

Place of purchase:

Serial number:

Purchase price:

For warranty purposes, proof of purchase is required, so please keep your receipt.

Base Station PIN Number:

Handset PIN Number:

Power adaptor.

Belt Clip

See pages 29-30 for more information about your handset PIN.

1 x Diverse 3010 Micro headset

1 x rechargeable

Nickel Metal Hydride (NiMH) battery pack

Telephone line cord

Please open this page for an ‘At a glance’ guide to your Diverse 3010 Micro.




Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Micro.




At a glance

Headset port

When used with the

Diverse 3010 Micro headset this allows you total mobility.

Option buttons

Lets you select from the menu options on the display.

Menu button

For entering menu lists.

Red phone

Press to end a call.

Power

Press and hold down to switch off the handset.

Press and hold down again to switch back on.

Recall

For use with switchboards and BT

Select Services.

Also, press and hold down to enter a Pause in a stored number

1

4

GHI

7

PQRS

2

ABC

5 JKL

8

TUV

3

DEF

6

MNO

9

WXYZ a A 0

R

Display

Green phone

For making and answering calls

Directory

Enables speed dialling of numbers stored in the memory.

Keypad

Key lock

Lets you lock (and unlock) the keypad to prevent accidentally pressing buttons.

1




Handset display symbols

The following symbols can appear in the display.

Up/Down.

➜

Left/Right.

Mailbox function.

e.g. new entry in the caller list.

Delete character.

Range Indicator.

SET

INT

OK

Sets up different menu options.

Internal dialling.

Redialling number.

Confirmation.

GO BACK

–––

End function.

Return to previous menu.

More options.

Base station

Aerial

Contact points Base page button




2

Quick guide

Information for the handset settings.

Function

Activate/deactivate the handset

Activate/deactivate keypad protection

Answer a call

Make an external call

Redial a number

Save a number in the directory

Dial a number from the directory

Dial a number from the call list

Key combination

Hold down for 1 second

Hold down

# for 1 second

➞➞ and

New Entry OK Name

OK

First letter or

ABC

2

OK

OK

OK

Adjust the handset volume all-guides.com

Secrecy INT

OK

Microphone off;

R

Microphone on

INT e.g.

DEF

3

Make an internal call

INT e.g.

ABC

2

Transfer call (connect)

Call all handsets INT CALL ALL




In this guide

At a glance

Introducing the


Building up a phone system

Safety information

1

Setting up6

Using your


Switching on/off

Lock/unlock the keypad

Making and receiving calls

Using your headset

Secrecy

Paging and making calls between handsets

Using the Directory to store and dial numbers

Entering names and numbers

Using the redial memory

14

17

17

23

10

10

11

11

12

13

Using Caller Display and Call Waiting 24

BT’s Caller Display and Call Waiting 24

Information displayed via other UK networks 25

Telephone Security

Base station and handset PIN

Emergency numbers

Call barring and Call enabling

29

29

32

33

4

4

5

Additional features

Handset settings quick guide

Beeps

Quick reference handset display

Base station settings

Open listening at the handset

Using the Room Monitor

Call allocation

Registering a new

Diverse 3000 Micro handset with the base station

Using multiple base stations and handsets

Using your Diverse 3010

Micro with a switchboard

Setting to Tone or Pulse dialling

General information

Guarantee

Technical information

47

49

52

52

55

55

56

Help57

Index 60

36

36

36

37

38

39

40

43

Hints and tips boxes

In this user guide, we’ve included helpful tips and important notes. They are shown in boxes like this.

3




Introducing the


Please read the instructions carefully before use and retain this user guide for future reference.

This guide covers the basic features of the Diverse 3010 Micro.

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Building up a phone system

You can add further handsets to build up an easy-to-use cordless telephone system. Up to 6 separate handsets (8 with Diverse 2-line and Diverse ISDN) can be used with each Diverse base station; and each handset can itself work from 4 base stations.

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1

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7 8

0

2

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Note

As this product is rechargeable, it is normal that a certain amount of heat will be produced in its day-to-day operation.

Whilst this is entirely safe we would advise against placing this product on antique, veneered or wooden surfaces as damage may occur.

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4




Safety information

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your warranty and may damage the telephone. The item number for the mains power supply is

C39 280 -Z4 - C174/..- C67.

If Keyguard is active, it is still possible to make emergency calls to 999 .

Do not open the handset or base station.

This could expose you to high voltages or other risks. Contact the helpline for all repairs.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Environmental

Do not expose to direct sunlight.

The product may heat up when the batteries are being recharged. This is normal.

However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing free flow of air over it’s surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as in bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm.

We recommend that you unplug the power and telephone line cord for the duration of the storm.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

5




Setting up

Follow these steps to get your Diverse 3010 Micro ready for use

Your handset is already

“registered” to the Diverse

3010 Micro base station.

Note

Plan where you will put your Diverse 3010

Micro. It should be within two metres of a power socket and the phone socket.

Red socket

WARNING

It is recommended that the telephone line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity.

1

Connect the power cable

6

Plug the power cable into the power socket on the underside of your

Diverse 3010 Micro. The power cable connector is coloured red. Please take care that the telephone cord and power cable plugs are connected to the correct socket as incorrect placement could damage the base station.

2

Plug the 3 pin adaptor into a mains power socket and switch on




4

Fit the handset belt clip

Note

Use only the power adaptor

C39 280-Z4-C174/..–C67 with your

Diverse 3010 Micro.

Fit the belt clip onto the back of the handset.

Slot

Tab

3

Install the rechargeable battery pack in the handset

The handset uses a rechargeable Nickel

Metal Hydride (NiMH) battery pack, which is supplied. You must only use approved batteries. To install it, insert the battery pack with the label face up and slide the battery compartment cover shut. The battery compartment cover may be found in the packaging with the batteries.

5

Charge the handset batteries

To fit the battery into the handset.

When charging for the first

1.

Slide the battery cover off in a downward movement.

2.

Plug in the battery connector.

You will hear a confirmation beep.

time, we recommend that you let the batteries charge for the full 16 hours before making and receiving calls.

3.

Insert the battery pack ensuring that the wires are stored beneath all-guides.com

or replacing a battery pack

When you replace the handset battery

2

Slide the battery cover back on.

3 pack with one that has been fully charged, the battery indicator will not show full until the next charge cycle has been completed. Charge the handset until the battery register full again. From then on the display will be correct.

7




Place the handset on the base.

When charging, the battery level symbol shown on the display flashes.

Battery performance

After charging your Diverse 3010 Micro for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. The battery pack and case may become warm during charging. This is normal.

Battery low warning

An LCD on the handset display shows the current state of the charge. When the battery is almost flat a beep sounds and the display shows the empty battery symbol.

Displays showing the various states of charge are shown below:

Batteries fully charged

Batteries at 66%

Batteries at 33%

Batteries empty

Note

Under ideal conditions, the handset battery should give about 15 hours talktime or 200 hours standby on a single charge. However, new NiMH batteries do not reach their full capacity until they have been in normal use for several days.

Please note that the lifespan of NiMH rechargeable batteries depends on how heavily they are used. However, over time, their capacity to recharge will begin to diminish and they will eventually need replacing.

If e.g Base 1 , flashes continuously

It means the handset is either out of range or is not registered with the base station.

To register, follow the steps on page 47.

All additional handsets you purchase will need to be individually registered with the base station before they will work with the

Diverse 3010 Micro.

The base number may also flash after a power failure. Provided the handset has been registered with the base, the base number will stop flashing after a while indicating the handset has automatically re-registered to the base station. If it continues to flash, re-register the handset to the base station.

8




Note

If you go out of range of a base station for a long time while your handset is switched ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range.

However, by simply switching the handset

OFF for a moment, then ON again, it will find the base station within a few seconds.

6

Connect the telephone line cord to the Diverse 3010

Micro base station

Ensure that this is fitted correctly into the right socket.

7

Plug your Diverse 3010

Micro into the phone socket

Dark blue socket

9




Using your


Switching on/off and locking the keypad

Display

Option buttons Note

The handset can only be switched off when in idle state (ie. not during a call or displaying a menu).

Talk

End Call Menu button Directory

(Power)

Your Diverse 3010 Micro offers a menu driven display. You enter menu lists by pressing the MENU button. The OPTION buttons below the screen allow you to select options within each menu and make adjustments to their settings.

Note

You can quit any menu at any time by pressing the RED PHONE button .

To go back one step, press the GO BACK

–––

To switch on/off

Press and hold down the RED

PHONE button for about a second.

Note

The handset is already set to ‘on’.

10




To lock the keypad

#

This prevents you accidentally operating the handset’s keypad when carrying it around. You can receive calls, but cannot make calls.

Press and hold down the button.

#

To unlock the keypad

Or

Press the GREEN PHONE button.

You hear the dial tone.

Key the number you want.

To end a call

Press the RED PHONE button.

To receive an external call

➜

#

Press and hold the

# button.

You can now use the keypad again.

Making and receiving calls

To make a call

KEYPAD Key the number you want.

Use the CLEAR CHARACTER button on the display to correct any number you press by mistake.


The number is dialled.


Or

Lift the handset off the base station or charger.

Note

The default setting is for an immediate connection to callers when lifting the handset from the base station or charger.

This is called Auto Talk. It can be deactivated so that you always have to press the GREEN PHONE button to answer a call. See page 37.

11




Caller Display/Call Waiting

The Diverse 3010 Micro can let you know who’s calling before you answer the telephone.

With BT’s Caller Display and Call

Waiting services, your Diverse base station receives caller information which is transmitted over the BT network, for more information see pages 24-28.

Call timer

Your Diverse 3010 Micro automatically times the duration of all outgoing external calls. The handset display shows the call duration both during your call and for a few seconds after it is completed.

To connect your headset

Remove the small cover on the top left-handside of your phone and plug the headset into the socket.

WARNING

Using your headset

The small cover is a possible choking hazard for small children.

For ‘handsfree’ operation of your

Diverse 3010 Micro you can attach the headset supplied.

The headset includes an answer on/off switch. This can be used to answer a all-guides.com

Note

Only use the Diverse 3010 Micro headset supplied.

12




Secrecy

You can switch off the handset microphone so that your caller cannot hear you while you talk to someone else in the room.

When ready, you can switch the microphone back on.

During a call:

INT

R

Press the INT button to switch the microphone off. Your caller will hear a melody. Display shows Extern (flashing) and

Intern .

Press the R button to speak to your caller again.

Note

Secrecy is not available for internal calls.

To redial one of the last five numbers

The last five numbers dialled are saved.

Press the REDIAL button.

Press the DOWN button to highlight the number you want to redial.

Press the GREEN PHONE button to dial.

To redial the last number

Press REDIAL . The last number dialled is shown.

Press the GREEN PHONE button. The number is automatically dialled.

Note

If the redial number is in your directory the name is displayed instead of the number.

13




To delete a redial number

- –– –

OK


Press the DOWN button to highlight the number you want to delete.

Press the MORE OPTIONS button.

Press the DOWN button to highlight Delete Entry .

Press the OK button to confirm.

Press the RED PHONE button twice to return to standby.

Paging and making calls between handsets

If you have multiple handsets registered with the base, the Diverse 3010 Micro enables two handsets to talk to each other on an internal ‘intercom’ call, while a third handset can be on an external call.

To find a handset’s extension number

INT

Press the INT button.

The handset’s extension number is displayed ie.

Intern3 .

14




To make an internal intercom call

INT

Press the INT button. Your handset internal number is displayed.

ABC

2

CALL ALL

Press the internal handset number you wish to call e.g. 2 or press the CALL ALL button to call all handsets.

If calling all handsets, you can talk to the first handset that answers.

Press the RED PHONE button to end the call.

To page a handset from the base station

To locate handsets that are away from the base station.

Press the PAGING button on the base. All handsets registered with the base will ring for 30 seconds.

To stop paging press the

PAGING button again.

To receive a paged call

The display shows:

Paging Call

SILENT

Pick up the handset from the base.

Or


15




To put an outside call on hold while you make an internal call

To transfer an external call between handsets

INT

Press the INT button. Your handset internal number is displayed e.g. 1 .

ABC

2

CALL ALL

Press the number of the internal handset number you wish to call e.g. 2 or press the

CALL ALL button to call all handsets.

R

If calling all handsets, you can talk to the first handset that answers.

To return to your external caller press the RECALL button.

The internal number you called will hear internal busy tone and will need to press the

RED PHONE button to end the connection.

Quick call transfer

After dialling the other handset, you can immediately press the RED PHONE button, or replace the handset on the base and the call will be transferred straight through. If the other handset is already engaged, or does not answer the call within 30 seconds, the call will be returned to your handset.

INT

ABC

2

If you are in conversation with an outside caller and want to transfer the call to another handset.


Press the number of the internal handset you wish to call e.g. 2 .

When the call is answered, press the RED PHONE button or replace your handset on the base station.

To accept call waiting on an internal call

If two people are on an internal call and an external call comes in you will hear a short beep and Extern flashes on the display.

ACCEPT

Press the ACCEPT button.

The internal call is disconnected and you are connected to the external caller.

16




Using the Directory to store and dial numbers

Your Diverse 3010 Micro has a

Directory which stores up to 100 names and numbers in the memory (the longer the name, the more memory will be used).

- –– –

OK

Enter the number (including dialling code).


Save Entry is highlighted.


You can use the Phone Book to look up names and numbers and dial directly.

Entering names and numbers

To add a name and number to the Directory

There are three lines in your display for entering information. 1st line for the name (maximum 16 characters)

2nd and 3rd line for the number

(maximum 32 characters).

Press the DIRECTORY button.

Display shows

———

if the phone book is empty, otherwise the names are in alphabetical order.

Controlling the cursor

- –– –

OK

KEYPAD line.


LEFT/RIGHT arrows are used

Press the DOWN button to highlight New Entry .

all-guides.com

Enter the name: (see Entering to move the cursor to the right or left or to the end of the line.

The DOWN arrow is used to move from the “name” line to the “number” line.

names and numbers).

The UP arrow moves you back

Press the DOWN button to up to the name line.

move the cursor to the next

17




TUV

8

MNO

6

MNO

6

The “first letter” of the name is written automatically in upper case, the letters immediately afterwards are written in lower case.

Letters are entered by pressing the relevant button repeatedly. For example, to store the name TOM:

Press and hold 8 on the keypad until T appears in the display.

Then press and hold 6 on the keypad until the display shows O .

Enter the M by pressing and holding 6 for longer on the keypad until M appears on the display.

➜

Delete

Press the DELETE button to delete the character to the left of the cursor. Hold down the button to keep deleting characters automatically.

Insert

KEYPAD Characters are inserted to the left of the cursor. Position the cursor and add the character required.

18




To dial a number stored in the Directory

To change an entry in the directory

TUV

8

Press the DIRECTORY button to open the phone book.

Press the DOWN or UP arrows to scroll through to the name you require.

Press the GREEN PHONE button to dial the number.

Or

To quick search for a directory name, press the UP/DOWN arrows to scroll to the entry you want or find the required name by using the keypad to enter the first letter of the name, e.g. 8 for TOM.

The display will now highlight the first name in the address book that starts with that letter.

If this is the correct name, press the GREEN PHONE button to dial, or scroll using the UP or DOWN arrows to move to the correct name, and then press the GREEN PHONE button to dial.

➜

- –– –

OK

- –– –

OK


Press the UP/DOWN arrows to scroll to the entry you want or find the required name by using the keypad to enter the first letter of the name.


Press the DOWN arrow to highlight Edit Entry .

Press the OK button.

Change the name and number as required using the DELETE button.


Press the DOWN arrow to highlight Save Entry .


19




20

To view an entry in the directory

- –– –

OK




Press the DOWN arrow to highlight Display Entry .

Press the OK button to see the name and number.

To copy an entry from one handset to another

You can copy an entry to another handset to avoid having to input the same entry twice.



- –– –

OK

ABC

2

OK


Press the DOWN button to highlight Copy Entry .


Enter the internal handset number e.g. 2 that you want to copy the entry to.


OK

YES

NO

Receiving handset:

The receiving handset will ring.

Press the GREEN PHONE button to answer the call.

Enter the receiving handset

PIN (original setting 0000 ).


Once the entry has been successfully transferred. You have the option to copy more entries. Press the YES button for an additional entry or the

NO button to end the function.

Note

Copying and deleting entries or directories from one handset to another is only possible on the Diverse 3000 Executive/Micro range as long as both handsets are registered to the same base.




To copy a directory from one

Micro handset to another

To delete an entry in the directory

- –– –

OK

ABC

2

OK

You can copy the entire directory to another handset to avoid having to input the same entries twice using the handset with the directory you wish to copy (e.g. handset 1).



Press the DOWN button to highlight Copy List .


Enter the internal handset number, e.g. 2 that you want to copy the directory to.


The receiving handset will ring.

Press the GREEN PHONE button to answer the call.

KEYPAD Enter the receiving handset’s telephone PIN (original setting 0000 ).

OK


- –– –

OK


Press the UP/DOWN arrows to scroll to the entry you want to delete, or find the required name by using the keypad to enter the first letter of the name.


Press the DOWN arrow to highlight Delete Entry .


21




Insert a pause in the directory To delete all names and numbers in the directory

- –– –



Using Insert Pause allows you to insert a pause. This is generally required when your

Diverse base station is connected to a switchboard/

PBX.

OK

Press the DOWN arrow to highlight Delete List .


KEYPAD Enter the PIN number of the handset (original setting

0000 ).

OK

Some people may have a requirement to insert a pause when, for example, a chargecard or home banking is used.


See adding name and numbers into directory (page 17).

KEYPAD Enter the name.

The display shows a Yes or No option to confirm deletion from the directory. If Yes is selected, the entire directory is deleted.

Press the DOWN button to move the cursor to the next line.

When entering numbers press

R

R on the keypad where pause is needed.

Save as instructed on page 17 .

all-guides.com

22




To check how much memory is available in the directory

- –– –

OK



Press the DOWN button to highlight Available Memory .

Press the OK button. The percentage memory available for storing further entries in your handset is displayed for approximately 2 seconds.

Using the redial memory

As well as being able to redial the last five numbers called (see page 13) you can display and delete numbers or edit and copy them into the Phone Book.

To copy a redial number to the Directory

- –– –


Press the DOWN button to highlight the number you want.


Press the DOWN button to highlight Copy to Dir .

OK Press the OK button.

KEYPAD Enter a name for the number

(see page 17) .

- –– – Press the button.

MORE OPTIONS


OK


23




24

Using Caller Display and

Call Waiting

BT’s Caller Display and

Call Waiting

If you subscribe to Caller Display you can see who is calling you (on your handset display). If you are on a call and you also subscribe to a Call Waiting service, the second incoming call number will appear on the handset display and you will hear an intermittent beep through the handset. This is to alert you to another caller waiting to speak to you.

With BT’s Caller Display and Call

Waiting service, your Diverse base station receives caller information which is transmitted over the BT network. This includes the date and time of the call.

With the Micro handset, the screen shows the caller’s number (if it has been sent) when the phone rings. If you have stored a name to go with the number in your handset directory, the name will be displayed instead.

To take the call waiting

R

R

R

Press the RECALL button.

Your 1st caller is put on hold whilst you speak to your 2nd caller.

To speak to your 1st caller again you can either:

Press the RECALL button again and you will be reconnected to your 1st caller, your 2nd caller will be put on hold. You can use the RECALL button to toggle between the two callers.

Or

Press the RED PHONE button to end the conversation with the caller you are currently speaking to. The handset will ring again.

Press the GREEN PHONE button and you will be reconnected to the caller who was on hold.




Information displayed via other UK networks

If you are connected to a different network, you will first have to subscribe to that network's Caller Display and

Call Waiting service. Call your network provider for more information.

Using the Micro handset

When the phone rings, your caller’s number is displayed.

If the caller has withheld their number, the display shows:

Withheld

WITHHELD

SILENT

If the caller’s number is unavailable the display shows:

External call

UNAVAILABLE

SILENT

If you call from another handset, the display shows:

Internal call 6

SILENT

Display shows the icon to indicate you have a new call in your

Calls List.

The Micro handset displays details of the 30 most recent calls. When the list is full, new calls replace the oldest calls.

Note

Calls that are “withheld”, “unavailable” or “international” are not stored in the calls list, as there is no telephone number sent via the network.

To view the calls list

The original setting is set to list “All Calls”.

Press the button beneath the in the display.

The entries are stored according to the time they were received. With the latest call first.

The display briefly shows:

No of messages

New: 5

Old: 2

25




The newest entry is then displayed after approximately

2 seconds.

ALL CALLS SETTING

Date Time

01.11.

05:15PM

01234567890

01/15

–––

This indicates that the call was answered when it was received.

Shows the number of calls in the Calls List, i.e. call 1 of 15.

UNANSWERED CALLS SETTING

01.11.

05:15PM

01234567890

(03)

Indicates the number of times a call was received from the same telephone number.

To set the calls list to contain all calls or unanswered calls only

INT

SET

0 a A ✱

OK

1

ABC

2

OK


Press the SET button.

Press the 0 button then press the

✱ button.

Press the OK button. Display shows 1 or 2 flashing

(depending on the current setting).

Enter 1 if you want the calls list to contain details of unanswered calls only.

Or

Enter 2 if you want the calls list to contain details of all calls received.


Press the RED PHONE button to return to standby.

WARNING

Changing your calls list from one setting to the other will automatically delete any entries in the current calls list.

26




To enter the calls list when no icon is shown on the display

To copy a number from the calls list to the directory

INT

SET

ABC

2



Press the 2 button.

The display briefly shows the number of new and old calls.

The display then shows the number/or name (if in your directory) of the most recent caller along with the date and time the call was received.

- –– –

OK

Press the button beneath the in the display to enter the calls list, or press the INT , SET and 2 buttons.

Scroll to the number you wish to copy.


Press the DOWN button to highlight Copy to Dir .


KEYPAD Enter a name for the number

(see page 17) .

To dial a number in the calls list

- –– – Press the MORE OPTIONS button.

Press the button beneath the in the display to enter the


calls list, or press the INT , SET

OK

Press the OK button to and 2 buttons.

Scroll through the calls list using the UP and DOWN confirm. You will hear a all-guides.com


arrows until the number you require is displayed.

Press the GREEN PHONE button and the number is dialled.


27




To delete a number in the calls list

To delete the whole calls list

- –– –

OK

Press the button beneath the in the display to enter the calls list, or press the INT , SET and 2 buttons.

Scroll to the number you require.


Press the DOWN button to highlight Delete Number .


You hear a confirmation beep and the display returns to the calls list.


INT

SET

DEF

3

#

OK

All entries are deleted.



Press the 3 button.

Press the # button.


Reset Base appears on the handset display.

KEYPAD Enter the base PIN number

(original setting 0000 ).

OK

1

OK


Press the 1 button.

Press the OK button. You will hear a confirmation beep.


If you are using a Classic handset (or an Additional handset) please refer to that user guide for Caller Display information.

28




Telephone Security

Your Diverse 3010 Micro gives you a variety of ways to prevent unauthorised use of the phone or handset.

Base station and handset PIN

As a digital phone system, your

Diverse 3010 Micro provides excellent security against others ‘listening in’ to your calls. You can also prevent unauthorised use of the handset(s).

To do this you need to know the PIN numbers.

Note

For extra security we recommend you change your base station and handset

PIN numbers.

The standard setting for both the base station PIN and handset PIN is 0000.

If you do not wish to change either, you can use this number for all code and PIN related functions. Please be aware that anyone with access to the base station PIN (and this user guide) has the potential to change system settings.

If you change your handset PIN, keep a record of the new number in the box provided at the front of this user guide.

To change the Diverse 3010

Micro base station PIN code

This protects your settings and helps prevent unauthorised handsets using your system.

The original setting for the

Base station PIN code is 0000 .

You can change this to any

4-digit number.

INT

SET

0

PQRS

7

OK



Press the 0 button then press the 7 button.


KEYPAD

Enter the current base station



KEYPAD Enter the new four digit code.

KEYPAD Enter the new code again.

OK


You hear a confirmation beep.

The new code is stored.

29




Press the

To change the handset PIN

(personal identification number)

RED PHONE to return to standby.

button

30

OK

The PIN on your handset protects functions and settings from unauthorised access.

A handset PIN is necessary in order to:

– reset the memory

– reset to the original settings.

Handset power must be switched to ON .

Press the MENU button.

Settings is highlighted.


Press the DOWN arrow to highlight Security .


KEYPAD

Enter the current PIN number



Change PIN is highlighted.


KEYPAD Enter your new PIN number.


Re-enter your new PIN number.

OK

Press the OK button. You hear a confirmation beep and the new PIN is stored.


Note

You can press the RED PHONE button at any time during these steps to quit the procedure.

To switch the telephone handset lock on and off

You can prevent an individual handset from being used to make all calls except for 999 emergency services.

You can still receive incoming calls. When the phone rings, press the GREEN PHONE button as normal.

To switch on:







Press the DOWN arrow to highlight Security .


KEYPAD Enter the current handset

PIN number (original setting

0000 ).

OK

OK


Press the DOWN arrow to highlight Handset Lock .

Press the OK button. You hear a confirmation beep and a ✔ appears next to Handset Lock .


Display shows:

To switch external dialling off and on

INT

SET

DEF

3

You can prevent any registered handset from making external calls. The handset can still be used for:

– making internal calls

– receiving external calls

– dialling 999 emergency service

– dialling ‘additional emergency’ numbers which have been stored (see

Emergency numbers) .



Press the 3 button. Handset

Restriction set.

Handset Locked

OFF

To switch off:

OFF Press the OFF button.

KEYPAD Enter the current PIN number



The ✔ disappears from

Handset Lock .


Hset Restriction

30

➜

OK

0

OK

Press the 0 button.


KEYPAD

Enter the base station PIN


31




OK Press the OK button. Display shows the numbers of all handsets registered to the base station (e.g. 1-6 ).

Emergency services ( 999 ) and additional emergency numbers can be dialled even if the telephone is locked.

( N.B.

: This does not apply if connected to a switchboard and call barring is set.)

KEYPAD

Enter the number of the handset you want to disable.

0

To store, change and delete additional emergency numbers

Press the 0 button to stop the handset from making external calls.

Or

ABC

2

OK

Press the 2 button to allow the handset to make external calls again.

Press the OK button to confirm the setting.


INT

SET

0

ABC

2

OK





KEYPAD Enter the base station PIN



32

Display shows:

Emergency numbers

Storing your own additional

EMERGENCY NOS.

02 1

_

➜

OK emergency numbers all-guides.com

emergency numbers, each up to 16

Empty or stored emergency number.

Memory location

(1-4).

digits long. For example, the doctor’s number, your partner’s mobile phone

Function number entered previously.

or other family number. You can do this from any handset registered to the base station.

Press the UP/DOWN arrows if necessary to scroll to the location you want (i.e. 1-4 ).




➜

OK

OK


Enter the additional emergency number you want.

Press the DELETE button to delete digits.



2

3

My additional emergency numbers are

1

4

999 and additional emergency service numbers are not affected by any call barring setting. You will still be able to dial them.

( N.B.

: This does not apply if connected to a switchboard and call barring is set.)

To dial your additional emergency numbers press the

GREEN PHONE button to obtain tone.

KEYPAD Dial the additional emergency number.

Call barring and

Call enabling

You can bar specific numbers, e.g. all international calls by barring the international dial code 00.

Enabling

You can also specifically set a handset so that it can only dial certain numbers.

Call barring affects all handsets registered to the base station.

If a barred number is dialled, the phone hangs up automatically and the barred number is displayed.

You can store up to five numbers as either barred or specifically enabled phone numbers. These can be pre-fix numbers, eg 00 for all international calls. Incoming calls are not affected.

Note

Emergency Services 999 calls can be made at all times.

Note

From switchboards you can dial:

– The access code (eg 9 ) followed by 112 or R 112.

33




WARNING

You cannot dial 9 999 or R 999 from behind a switchboard when call barring is set.

Directory for barred/enabled numbers

34

INT

To: Bar numbers.

Enable handsets to call only specified numbers.

Create a memory list.



SET

0

1

OK





OK

Press the OK button. Display shows the first location.

Call Restriction

01 1

Empty or stored number.

Memory location (1-5).

Function number entered previously.

➜

OK

OK

Press the UP/DOWN buttons if necessary to scroll to the location you want 1-5 .


Enter the number you want to bar, enable or change. Press the DELETE button to delete digits.



Note

The barred or enabled numbers must be switched on before you can use this.

To switch call barring/call enabling on and off

INT

SET

Once you have set the numbers you want, you can then switch call barring/ enabling on or off at any time

(see below) . You can do this from any handset registered to the base station.






0 Press the 0 button twice.

Base Lock Set

00 ➜

OK


KEYPAD

Enter the base station PIN


OK


1

Press 1 to bar the numbers you have stored.

DEF

3

0

OK

Press 3 to enable handsets to dial only the numbers stored

Press 0 to switch call barring/ call enabling off.



35




Additional features

36

Handset settings quick guide

The handset settings menu allows you to change:

• Ringer volume The handset ringer has 5 volume settings.

• Ringer melody The handset ringer has a choice of 10 melodies.

Beeps

You can switch specific beeps on or off. When off this saves battery energy but may deprive you of information you need while using your phone.

• Key beep Each time you press a button, the action is confirmed by a beep. The original setting is ON.

• Battery warning beep Tells you when the battery needs charging.

The original setting is ON.

• Confirmation beep Confirms that you have followed a set of instructions correctly. The original setting is ON.

Beep An incoming call can be signalled by a short beep instead of the usual ring.

Change PIN Lets you change the handset PIN number used to access a range of features. See pages 29-30 .

Language A range of seven languages is available for the display on the handset.

Room monitor This sets the level at which the handset will pick up sounds and initiate a call. It is only enabled when room monitor function is switched on.

Default reset This returns a handset to its original settings.

Handset volume You can set the handset volume to three different levels low, medium and high.




Quick Reference

Handset Display

Follow these easy steps to change your handset settings.

During a call:

Press

OK

Main Menu

Settings

Base Settings

Base User Option

Hset User Option

Room Monitor Set

Service Set Up

Menu during a call

Volume

Internal Call

Base User Option

Hset User Option

Switch to Tone

Service Set Up

OK

Settings

Sound Settings

Security

Auto Talk

Activate the main menu

Language

Beep

Default Reset

Audio all-guides.com

Ringer Volume

OK

Scroll through the menus, directory

Confirm function/input

Activate More Options menu

- -

–– –

Ringer Melody

–––

Handset Volume

/ Cancel/end functions

Key Beeps

Batt. Low Beep

Confirm. Beeps

N.B.

: Not all of these functions are available on the

Diverse 3010 Micro.

37




Base station settings

To adjust the melody of the base station ringer

To adjust the ringer volume in the base station

INT

SET

0

JKL

5

OK

1-6

OK

There are seven levels: 0 = off,

6 = high. (Default setting is 6.)


Press the SET button

Press the 0 button.

Press the 5 button.

Press the OK button. Display shows the volume level set.

Ringer sounds a sample level.

Press a button between 0

(OFF) and 6 to set the new level. Display shows the new level.



INT

SET

0

MNO

6

OK

0-9

OK

There are 10 melodies.

(Default setting is 1.)


Press the SET button

Press the 0 button.

Press the 6 button.

Press the OK button. The current set melody is played.

Press a button between 0-9 to set the new level. The new melody is played.



38




To switch music on hold on or off

Open listening at the handset

When you have a caller on hold you can choose to let that person listen to music while they are waiting for you to return to them.

INT

SET



GHI

4

DEF

3

OK

Press the

Press the

4

3 button. button.




OK

1

0

OK


Press the 1 button to switch the music ON.

Or

Press the 0 button to switch the music OFF.



To enable another handset to

‘listen in’ on your conversation

INT

If you want another person to hear your call, you can let them listen in on another handset registered to the same base station.

During a call with an external user:

Press the INT button. The call is placed on hold.

KEYPAD Enter the call number of the other handset e.g. 2 – the other handset rings, the other internal user presses the

GREEN PHONE button.

LSTN.ON

Press the LSTN.ON

button.

You are reconnected to the external user. The other internal user can hear the conversation.

Note

When in Open Listening the extra handsets can only hear the external caller.

39




Note

The internal user can elect to terminate open listening by pressing the RED PHONE button.

De-activating open listening:

LSTN.ON

Press the LSTN.OFF

button.

The external connection is not affected.

Using the Room Monitor

If you have at least two handsets registered to your base station, you can leave one handset in a room in order to monitor the noise level.

The handset you leave in the room is noise activated and you can adjust its level of sensitivity to the noise. If the noise reaches the level you have set, the monitoring handset will call your handset so you can hear what’s going on. When you hang up your handset, the handset in the room will continue monitoring the noise.

To set the room monitor

OK

OK

1-6

OK


Press the DOWN arrow to highlight Room Monitor Set .


Press the DOWN arrow to highlight Room Monitor No .


Enter the 1-6 number of the handset to be called.

Press the OK button. You can now place the handset in the room you want to monitor.

40




To adjust the sensitivity of the room monitor

OK

OK

There are three levels.

1 = most sensitive 3 = least sensitive.


Press the DOWN arrow to highlight Set Level .


Press the LEFT or RIGHT arrows to select the level you want.



To switch the room monitor function on

OK

OK

Before switching the monitor on, you must first set the number of the handset to be called. See ‘To set the room monitor’.


Press the DOWN arrow to highlight Room Monitor Set .


Highlight Room Monitoring .

Press the OK button, a ✔ appears next to Room

Monitoring to show that it is on.

Press the RED PHONE button to return to standby. The display shows Room Mon.Active Call to Int (e.g.) 3 .

To switch the room monitor function off

OFF

Press the OFF button to turn the Room Monitor off.

41




Note

When the Room Monitor is switched on, the handset will not ring. Incoming calls are displayed on the handset’s screen.

All beeps should be switched off before using the Room Monitor, see pages 36-37.

To reset your Diverse 3010

Micro base station to the original settings

This will reset:

Base volume

Base melody

Switch base lock, and disable/enable call numbers

Number for disabling/enabling

Stored emergency numbers

Dialling mode

Pause after picking up line/dial-out code

It will also delete the caller display list.

DELETED

DTMF

5

1

OFF.

DELETED

3 seconds

INT

OK


SET

DEF

3

#

OK


Press the 3 button then press the

#

buttons.





0

OK

This will NOT reset:

– The base station PIN.

– Handset registration settings.

Press the 0 button.

all-guides.com

confirm.


42




To reset the handset to its original settings

OK

OK




Press the DOWN arrow to highlight Default Reset .


KEYPAD Enter your current PIN number (original setting 0000 ).

OK

Press the OK button. You hear a confirmation tone.


This will reset:

– Handset earpiece volume to

– Auto talk to

– Button beeps to

– Battery warning beep to

– Confirmation beep to

– Base station on-screen display to

– Handset volume to

– Ringer melody

– Ring priority

It will delete:

– Numbers in the redial memory.

It will not delete:

– Numbers in the Directory or

Extra Directory.

OFF.

5.

1.

OFF.

2.

ON.

ON.

ON.

ON.

This will NOT reset:

– The handset PIN.

– Registration to the base station.

Call allocation

If you have registered additional handsets with your Diverse 3010 Micro base station you can specify the way you wish the phones to ring.

Group ringing

Your Diverse 3010 Micro will ring all handsets registered to its base whenever there is an incoming call.

This is called group ringing.

Ring priority

Your Diverse 3010 Micro can be set so that an incoming call will ring first at a preferred handset. If there is no answer, the call will revert to all other handsets.

This is called ring priority.

Your Diverse 3010 Micro is preset for group ringing.

43




To set which handset will receive ring priority

Once you have set your

Diverse 3010 Micro to ring priority, you can select the handset you want to ring first.

The handset registered with the base station as 1 , is automatically the priority handset and will ring first unless you specify another handset.

INT

SET



DEF

3

Press the 3 button twice.




OK

1-6

OK


Enter the number of handset you want to ring first, e.g. 1-6



Note

If a handset is selected for ring priority which is not actually registered then group ringing prevails.

To change between ring priority and group ringing

INT

SET

DEF

3

ABC

2

OK







OK

1


Press the 1 button to set group ringing.

ABC

2

OK

Or

Press the 2 button to set ring priority.



44




To set the number of rings on ring priority

INT

You can specify the number of rings your selected handset can have before an incoming call reverts to all available handsets.



SET

DEF

3

GHI

4

OK





OK

2-9

OK


Press a number button between 2-9 to set the number of rings you want.



To change the language of the display

OK

OK

OK

You can have the display in

English, French, German,

Italian, Spanish, Portuguese or Dutch. The default setting is English.




Press the DOWN button to display Language .


Press the UP or DOWN button to highlight the language you require.



If you accidentally set the wrong language


Press the MENU button again.

45




OK Press OK . The display should now be back in English.


46

OK

OK

Press the UP and DOWN arrows until one of these words are highlighted:

– Einstellingen

– Reglages

– Impostazion

– Ajuste

– Instellingen

– Programgôes

Press OK .

Press the UP and DOWN arrows until one of the following words appear highlighted.

– Sprache

– Langue

– Lingua

– Idioma

– Taal

Press OK .

Press the UP and DOWN arrows until one of the following words appear highlighted.

– Deutsch

– English

– Français

– Italiano

– Espanól

– Portugues

– Nederlands

Highlight ENGLISH .




Registering a new Diverse

3000 handset with the base station

Don’t forget that your Diverse 3010

Micro handset is already registered.

To register your Diverse 3000 handset to a base station

Up to six handsets can be registered and operated from the Diverse 3010

Micro base station. The system allows you to make internal intercom calls between two handsets while a third is making an external call.


Press the DOWN arrow to highlight Base Settings .


Each additional handset you purchase must be registered at the base station.

Press the DOWN arrow to highlight the base you wish to register to.

The example opposite shows how to register a Diverse 3000 Executive or

3010 Micro handset to the Diverse

3010 Micro base.

- –– – Press the MORE OPTIONS button.

For registering Diverse 3000 Classic handsets refer to the relevant user guide.

OK

Press the DOWN arrow to highlight Register .

all-guides.com

OK button.

Enter the base station PIN KEYPAD number (original setting 0000 ).

OK

Press the OK button. Display shows Regstr.Procedure Base

(e.g.) 2 (flashes).

47




Note

You now have up to 1 minute to register the handset, during which the beeps will continue.

At the base station:

Press and hold down the

PAGE button (for about 10 seconds) until you hear a tone.

The handset will display the available handset numbers e.g. 2 , 3 , 4 , 5 , 6 .

N.B.

: There is a small delay before these numbers are displayed on the screen.

Select and enter one of these numbers. This is now the handset’s internal number and is registered with the base station, e.g. Base 2 stops flashing.

To de-register a handset

OK

A de-registered handset cannot be used to make calls at this base station, e.g. to protect against unauthorised use.

INT

SET



DEF

3

MNO

6

Press the

Press the

3

6 button.

button.

OK

Press the OK button. Display shows De-Register Hset .

KEYPAD Enter the system PIN number

(original setting 0000 ). Display shows all registered handsets.


KEYPAD

Press the number of the handset you wish to delete.


48




Using multiple base stations and handsets

It is possible to build your Diverse

3010 Micro into a much larger phone system with the addition of up to 4 base stations.

When planning to use a handset at more than one base station, it is recommended that you:

• Assign a number to each base station, from 1 to 4 .

• Number each handset ( 1 to 6 ) registered at each base station.

• Register the handsets at base station

2 (and 3 , and 4 if used) in the same order as used for base station 1.

• Activate the display of the base station numbers on each handset, as shown on the next page.

Note

If you move out of range of the displayed base station, and within range of another base station, your radio link will be automatically set up (provided your handset has been registered with the new base station.)

If, however, you move out of range of the displayed base station, and within range of another base station during a call you will lose your call connection.

Using multiple base stations and handsets

Note

The handset display shows you if the handset is located within range of a registered base station. If the base station flashes continuously, it means the handset is not within range of a registered base station. If the base station is not flashing, you are in range.

When the handset has been registered at two or more base stations (see ‘To register a handset’ page 47) , you can choose between three options:

You can use up to six handsets on each

Diverse base station and up to four base stations with your Diverse handset.

The handset supplied with your first base station is already registered as handset 1 and your first base station is base station 1.

49




Note

This procedure may vary if you are linking to a Diverse 2-Line or Diverse

ISDN. Please refer to the user guides for these base stations for the correct procedure.

To set your handset to fixed base selection

To set the Diverse 3010 Micro to select the strongest base station signal

OK

OK

Once you have registered your Diverse 3010 Micro to additional base stations, you can also set it to log on to the strongest base station signal automatically.




Press the DOWN arrow to highlight Best Base .


You can also set it to log on to only one specific base station – this is Fixed Selection.

OK

- –– –

OK




Press the UP or DOWN arrows to highlight the base that you want to be fixed.


Press the DOWN arrow to highlight Select Base .


A ✔ appears next to the base station chosen as “fixed”.

Note

>

Indicates that you are registered to the base number shown.

✔

This indicates that this is the fixed base station number.

50




To change the base station name

You can rename the preset base station names which appear on your screen. This lets your display permanently show a more meaningful name for your base station, for example, Kitchen, Study, Office.

OK

- –– –

OK




Scroll to highlight the base that you want to rename.


➜

OK

Highlight Chnge Base Name .


Press the DELETE button until the old name has gone.

KEYPAD

- –– –

Enter the new name.



If you do not want to save the changes highlight Cancel .

Press the OK button, a confirmation beep is heard.

51




Using your Diverse 3010

Micro with a Switchboard

Your Diverse 3010 Micro can be connected to compatible switchboards.

If in doubt please contact your switchboard supplier.

To set PULSE dialling with earth recall

INT Press the INT button.

SET Press the SET button.

Setting to Tone or

Pulse dialling

DEF

3

JKL

5

OK


Your Diverse 3010 Micro is preset to TONE dialling – where you hear a Press the OK button.

tone beep each time you dial a number.

KEYPAD Enter the current base station


Tone dialling is suitable for all modern digital exchanges and switchboards.


So you will only need to use this if your switchboard uses pulse dialling.

GHI

4

Press the 4 button to set pulse dialling with earth recall.

If you cannot make a call with TONE dialling, you may need to switch to

PULSE dialling.

Press the OK button to

OK confirm.

all-guides.com

RED PHONE button to return to standby.

52




To set to TONE dialling with earth recall

To set TONE dialling with time break recall

INT

SET

DEF

3

JKL

5

OK







OK

DEF

3


Press the 3 button to set Tone with fixed flash time.

1

OK

Press the 1 button to set Tone dialling with earth recall.



INT

SET

DEF

3

JKL

5

OK







OK

ABC

2


Press the 2 button to set Tone dialling with time break recall.

OK



Note

It is possible to set TONE with adjustable

TBR, however, this is not recommended for the UK network.

WARNING

If Call Barring is set you can only dial:

9112 , R 112 or R 999 in an emergency.

NOT 9 999 . See page 33.

53




To insert an access code To set the access pause

54

This means the access code will be automatically dialled before any number stored in the Caller Display calls list.

INT

SET

GHI

4

0

OK








KEYPAD Enter the access code for your switchboard (this can be up to

3 digits).

OK



Note

• You can store RCL ,

✱

, and # as well as the digit keys 0-9 .

• You may find it useful to enter 144

(for BT Chargecard access) as one of the access codes, together with an access pause of six seconds – see ‘To set the access pause’ opposite.

1

ABC

2

DEF

3

GHI

4

OK

INT

You can change the length of an inserted pause before the dial tone commences. The standard setting is for a three second pause.



SET

GHI

4

1

OK






KEYPAD Enter the length of pause required by your switchboard:

1 for 1 second.

2 for 2 seconds.

3 for 3 seconds.

4 for 6 seconds.






General information

Guarantee

Your Diverse 3010 Micro is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Diverse 3010

Micro, or any component thereof,

(other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to defects that occur within the 12 month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to point of purchase.

• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

• This guarantee does not affect your statutory rights.

Within the 12-month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 57, or contact the

Diverse Helpline on 08457 908070 for assistance.

In the unlikely event of a defect occuring, please follow the Helpline’s instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network.

We recommend that you call the Helpline on 08457 908070 and ask for details of our recommended repair agents.

55




56

Technical information

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 3010

Micro has a REN of 1. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise. A total REN of 4 is allowed. (For example: if Diverse 3010

Micro is used in conjunction with three extension telephones, each with a REN of 1, the total REN is 4.)

Only use approved power supply item code: C39 280 -Z4 - C174/..- C67.

Only use approved battery pack item code: V30145-K1310-X143.

RTTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio

Equipment and Telecommunications

Terminal Equipment Directive

(1999/5/EC).

Switchboard compatibility

Generally this telephone may be connected to switchboards which support tone signalling and timed break recall. In the event of any difficulties please consult your switchboard service provider.

Switchboard external line access code

When you connect your telephone to a switchboard, you can set the switchboard’s external line access code so that when you make an external call using the handset directory or redial list the code is automatically dialled before the number. See main user guide for details, page 54.




Help

Your Diverse 3010 Micro has been designed to be easy to use. If you should experience a problem, please check the following points.

Battery performance

After charging your Diverse 3010 Micro for the first time, subsequent charging time for the handset batteries is approximately 4-5 hours. Batteries and case may become warm during charging.

This is normal and not dangerous.

Emergency calls

The emergency services can be contacted in the UK by dialling 999 , or 112 in any country that is a member of the European

Community.

Note

Note

Fully charged batteries do not indicate full power when put into a handset

If your Diverse 3010 Micro is connected to a switchboard, you may have to dial an access number before 999 or 112 to contact the emergency services. Some switchboards cannot dial out during a

When you replace handset batteries with ones that have been fully charged, the battery indicator will not show full until the next charge cycle has been completed.

Charge the handset until the batteries power failure.

N.B.

: 9 999 cannot be dialled from all-guides.com

has been set.

register full again. From then on the display will be correct.

57




Note

Use only approved rechargeable Nickel

Metal Hydride (NiMH) battery pack in the handset. Any other types may cause irreparable damage.

Replacement batteries are available from the Diverse Helpline on 08457 908070 .

Do not immerse battery in water or throw it into fire, or dispose of it with ordinary domestic refuse. To charge the battery place the handset on its base station.

The handset display shows the words Search base or you cannot link up with the base station

Is the handset registered with the base station? To register the handset, see page 47. Is the power cable connected at the base and the power switched on at the wall socket?

If you press the PHONE button whilst the base station is flashing, you will hear four short beeps from the handset.

BT accepts no responsibility for damage caused to your Diverse

3010 Micro handset by the use of non-approved batteries.

No display appears

Is the handset switched on?

The battery may be flat or dead.

Recharge or replace the battery.

No dial tone

Is the telephone line cord plugged into the phone socket and the base station?

If other handsets are registered on the base, the outside line may already be in use. Wait until the call is finished and try again.

Note

If you go out of range of a base station for a long time while your handset is switched

ON, it may take more than 20 minutes to ‘find’ the base station again when you come back within range. However, by simply switching the handset OFF for a moment, and then ON again, it will find the base station within a few seconds.

The base station or handset does not ring

The ringer volume may be set too low, or switched off at the base station. To adjust the ringer volume at the handset or base station, see pages 36-37 or 38 respectively.

Is the telephone line cord connected correctly? See pages 6 and 9.

58




Can’t get through, even though a dialling tone can be heard

You may be set to the wrong signalling method. To change between TONE and PULSE dialling, see ‘Using your

Diverse 3010 Micro with a switchboard’, page 52.

Handset beeps

Are the handset batteries low?

You will hear a beep every 30 seconds.

If the handset display is flashing?

You will hear four short beeps when you press the PHONE button. Check you are still in range of your base station.

Buzzing noise on my

Radio/TV/Answering Machine/PC

Diverse is too close and is causing interference. Move it further away.

When connected to a switchboard

You can’t get a connection or you get the wrong connection after speed dialling

Check you have selected the correct dialling mode. See page 52.

Have you entered a pause after the access code? See page 54.

Note

If you are still experiencing difficulty, please call the Diverse Helpline on

08457 908070 .

59




Index

60

A

daptor

Additional features

Autotalk

B

ase station change name change PIN fixed base selection melody music on hold on/off reset ringer volume set strongest signal

Batteries approved charging installing low warning performance replacing

Beeps

Belt Clip

Building up a phone system

C

all end headset hold

5

7, 57

7

8

8, 57

7, 57

36

7

4

38

39

42

51

29

50

38

50

11

12

16

6

36

37 internal make receive redial secrecy transfer

Call allocation change group ringing ring priority set

Call barring

Call enabling

Call timer

Call waiting

Caller display

Calls list copy delete a number delete whole calls list dial enter set view

Cleaning

33

12

24

24

43

44

44

44

44

15

11

11

13

13

16

33

27

28

28

27

27

26

25

5




Copy directory entry from one handset to another directory from one handset to another

20

21 number from calls list to directory 27 redial number to the directory 23

Delete additional emergency numbers 32 all names and numbers in the directory entry in the directory number in calls list redial number whole calls list

22

21

28

14

28

De-register 48

Directory add a name and number barred/enabled numbers change an entry check available memory copy an entry copy directory delete a character 18 delete all names and numbers 22 delete an entry dial stored number

21

19 entering names and numbers 17 insert characters 18 insert a pause view an entry

17

34

19

23

20

21

22

20

E

mergency numbers change additional numbers delete additional numbers

32

32 dialling storing additional numbers

Extension number

G

roup ringing

Guarantee

43

55

H

andset de-register display quick reference lock on/off number of rings on/off

PIN registering reset settings quick guide

48

37

30

45

10

30

47

43

2, 36

Handsfree 12

Headset 12

Help

Hold a call

57

16

33

32

14

I

nternal intercom call

K

eypad lock switch on/off unlock

L

anguage

M

elody

Multiple base stations and handsets

Music on hold on/off

15

45

38

11

10

11

49

39

61




62

N

umber of rings 45

O

n/Off call barring/call enabling external dialling keypad music on hold room monitor

34

31

10

39

41

Open listening 39-40 another handset ‘listening in’ 39

Returning your

Diverse 3010 Micro

Ring priority

Room monitor adjust sensitivity on/off set

P

aging find a handset’s extension number page handset from the base station receive a paged call

Phone socket

14

15

15

9

S

afety information

Secrecy

Security base station PIN emergency numbers external dialling on/off handset lock on/off handset PIN

Setting up

Phone system 4 Switchboard use access code

Power cable 6 access pause

Q

uick call transfer 16 dialling emergency numbers 53

52 pulse dialling

R

eceiving calls 11 tone dialling

Redial

T

echnical information copy redial number to the directory delete last number

23 all-guides.com

one of last five numbers 13

Telephone line cord

Transfer a call

U

nlock keypad

52-53

56

6, 9

16

11

54

52

54

Registering 47

REN (Ringer Equivalence Number) 56

V

olume base station ringer handset ringer

38

36-37

Reset base station to original settings 42 handset to original settings 43

29

32

31

30

30

6

56

43

41

41

40

5

13




Offices worldwide

The Telecommunications services described in this publication are subject to availability and may be modified from time to time.

Services and equipment are provided subject to British

Telecommunications plc’s respective standard conditions of contract.

Nothing in this publication forms any part of any contract.

Touchtone TM is a registered trade mark of

British Telecommunications plc in the UK.

© British Telecommunications plc 2001.

Registered Office: 81 Newgate Street, London EC1A 7AJ.

Registered in England No. 1800000.

Diverse 3010 Micro (11/00) 4

Designed by The Art & Design Partnership Limited.

Siemens number: A31008 – G3010 – P032 – 2 – 7610

068 2

CE compliant to R&TTE Directive

(1999/5/EC).

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