OWNER'S MANUAL

DISHWASHER

Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times.

LDT780#**

MFL69261722

Rev.02_020518

www.lg.com

Copyright © 2018 LG Electronics Inc. All Rights Reserved.

2

TABLE OF CONTENTS

3 PRODUCT FEATURES

4 SAFETY INSTRUCTIONS

4 IMPORTANT SAFETY INSTRUCTIONS

9 PRODUCT OVERVIEW

9 Exterior Parts

10 Interior Parts

10 Accessories

11 INSTALLATION

11 Installation Parts and Tools

12 Installation Overview

12 Product Dimensions

12 Product Specifications

13 Preparing Cabinet Opening

14 Preparing Electrical Wiring

14 Preparing Water Supply Connection

15 Preparing Dishwasher

16 Sliding Dishwasher into Cabinet

17 Leveling the Appliance

18 Securing Dishwasher to Countertop

18 Connecting Drain Hose

20 Connecting Water Supply

20 Connecting Power

21 Final Check

22 OPERATION

22 Using the Appliance

23 Control Panel

25 Cycles

26 Options

27 Cycle/Option Guide

28 Loading the Dishwasher

29 Loading the Lower Rack

30 Loading the Silverware Basket

31 Loading the Upper Rack

34 Loading the Cutlery Rack (On Some Models)

36 Adding Cleaning Agents

38 SMART FUNCTIONS

38 SmartThinQ Application

41 Smart Diagnosis™ Function

42 MAINTENANCE

42 Cleaning the Exterior

42 Cleaning the Interior

42 Seasonal Maintenance and Storage

43 Clogged Drain Air Gap or In-Sink Disposal

44 Cleaning the Filters

45 Cleaning the Spray Arms

46 TROUBLESHOOTING

46 FAQs: Frequently Asked Questions

48 User Support Videos

49 Before Calling for Service

53 LIMITED WARRANTY

53 FOR USA

58 FOR CANADA

PRODUCT FEATURES

3

PRODUCT FEATURES

QuadWash™ System

Multi-Motion lower spray arm shoots water in various directions and at optimized intensities to reach every area of the tub. This system provides more powerful and complete cleaning coverage.

Inverter Direct Drive Motor

LG's experience in motor technology results in extraordinary functionality, with advanced features like the Dual

Zone option, whisper-quiet operation, energy efficiency, and durability.

The simple design and high build quality of the motor make it so reliable that it's covered for 10 years under the warranty.

EasyRack Plus

This easy-to-use system of adjustable tines and rack height provides more flexibility and versatility when loading dishes of various shapes and sizes.

Hybrid Drying System

This efficient drying system does not use a heating element during the drying process resulting in superior energy efficiency and gentle care for dishes.

SmartThinQ™

Download the new LG smart phone app to set options, self-diagnose and troubleshoot problems with the appliance, and other useful features. This function uses Wi-Fi.

TrueSteam™ Technology

Tiny drops of purified water coat the surfaces of every dish from the steam that fills the tub, resulting in sparkling clean dishes.

4

SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others.

All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be slightly injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:

California Proposition 65

• This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.

INSTALLATION

• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

• To reduce the risk of severe injury or death, follow all installation instructions.

• The appliance must be installed and electrically grounded by qualified service personnel in accordance with local codes.

• Disconnect the power supply line, house fuse or circuit breaker before installing or servicing the appliance.

• When moving or installing the product in a different location, call qualified service personnel for installation and service.

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.

There is a risk of suffocation.

• Moving or installation of the appliance requires two or more people.

• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.

SAFETY INSTRUCTIONS

5

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions.

• This appliance must be positioned near to an electrical power supply.

• Do not, under any circumstances, cut or remove the ground from the power supply line.

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power supply line.

• Do not install the appliance in humid spaces.

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged power supply line.

• Adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses.

• The installer must ensure that the dishwasher is completely enclosed at the time of installation.

• Use new hoses when connecting the appliance to the water supply. Do not reuse old hoses.

• After installing, check the hose connection for leaks.

• Do not damage or place heavy items on the power supply line of the appliance.

OPERATION

• Repair or immediately replace all power supply lines that have become frayed or otherwise damaged. Do not use a power supply line that shows cracks or abrasion damage along its length or at either end.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it immediately, and contact an LG Electronics customer information center.

• Never unplug the appliance by pulling on the power supply line.

• Do not use an extension cable or adapter with this appliance.

• Do not grasp the power supply line or touch the appliance controls with wet hands.

• Do not modify or extend the power cable.

• If the product has been submerged, contact an LG Electronics customer information center for instructions before resuming use.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.), gasoline, chemicals and other flammable vapors and liquids.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

• If the electrical supply line is damaged, it must only be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.

• Do not abuse, sit on, or stand on the door of the appliance.

• Read all instructions before using the appliance and save these instructions.

• Use this appliance only for its intended purpose.

6

SAFETY INSTRUCTIONS

• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when the appliance is used near children.

• Do not tamper with controls.

• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such a period, before using the appliance turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.

• Fix the drain hose securely in place.

• Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children.

• Do not let children eat detergent or dishwasher rinse agent.

• When loading items to be washed:

- Locate sharp items so that they are not likely to damage the door seal.

- Load sharp knives with the handles up to reduce the risk of cut-type injuries.

• Do not wash plastic items unless they are marked "dishwasher safe" or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations.

• Do not touch the HEATING ELEMENT during or immediately after use.

• Do not operate your dishwasher unless all ENCLOSURE panels are properly in place.

• Do not abuse, sit on, or stand on the door or dish rack of the dishwasher.

• Do not install or store the dishwasher where it will be exposed to weather conditions.

• After cleaning the dishes, turn off the faucet. Turn on the faucet again and check the connection status of water supply hose before cleaning.

• Do not open the door while operating. For safety reasons, the drain pump operates if the door is opened, resulting in a longer cycle time.

• Be careful not to catch your hand when closing the door of the product.

• Do not plug the dishwasher into a damaged outlet.

• Do not install or keep the dishwasher near electrical components or exposed flames.

• Do not wash dishes exposed to gasoline, solvents or other flammable materials.

• When cleaning, do not spray water on the product directly.

• Do not press buttons with a sharp object such as an awl or pin.

• Do not use solvent-based detergent.

• Do not come into contact with the steam outlet.

• Small parts, such as rack clips and filter retaining posts can be a choke hazard to small children if removed from the dishwasher. Keep out of reach of small children.

SAFETY INSTRUCTIONS

7

MAINTENANCE

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service personnel unless specifically recommended in this Owner’s Manual. Use only authorized factory parts.

• Do not disassemble or repair the appliance by yourself.

• Remove any dust or foreign matter from the power supply line.

• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.

Turning the controls to the OFF position does not disconnect this appliance from the power supply.

• Remove the door before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside.

• Unplug the appliance before cleaning to avoid the risk of electric shock.

• Before discarding the appliance, cut off the power supply line and destroy the appliance's control panel.

GROUNDING INSTRUCTIONS

• For a permanently connected dishwasher: This appliance must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead to the appliance.

• Connect the ground wire to the green ground connector in the terminal box.

TIP OVER HAZARD

• Do not use the dishwasher until completely installed.

• Do not push down on the open dishwasher door.

• Failure to follow these instructions may result in serious injury or cuts.

SAVE THESE INSTRUCTIONS

8

SAFETY INSTRUCTIONS

CAUTION

To reduce the risk of minor injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:

INSTALLATION

• Install the product on a firm and level floor.

• This dishwasher must be connected to a hot water supply with a temperature range between 120 °F (49 °C) and 149 °F (65 °C). This temperature range provides the best washing results and shortest cycle time. The temperature should not exceed 149°F (65 °C) to prevent damage to dishes.

• Do not put the drain hose under the dishwasher during installation.

OPERATION

• Do not place objects on top of the appliance.

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time, such as during vacations.

• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

• Do not touch draining water which may be hot.

• If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.

• Do not put hands, feet, or metal objects below or behind the appliance.

• Do not put the drain hose under the dishwasher during installation.

PRODUCT OVERVIEW

9

PRODUCT OVERVIEW

Exterior Parts

1

2

5

6

7

3

8

4

9

1 Control Panel

2 Door Handle

3 Front Cover

4 Lower Cover

5 Shipping Brace

6 Safety Cover

7 SignaLight ™

8

Base

9

Leveling Feet

NOTE

• Do not remove the safety cover at any time.

SignaLight

™

(Front Display)

The top-control models have 3 indicator LEDs centered at the top of the front cover.

• Red : Error (See the Error Codes in Troubleshooting section.)

• White (steady): Normal operation.

• White (blinking): Cycle has been paused. (After four minutes in pause mode, the machine turns off.)

• Green: Cycle finished normally.

The green light stays on for 90 seconds.

To keep the green light on until the door is opened, turn the power on, and then press and hold High Temp on the control panel for 3 seconds until OFF or On appears in the display. The dishwasher remembers this setting until manually changed.

10

PRODUCT OVERVIEW

Interior Parts

1

2

3

4

5

6

NOTE

• The silverware basket ships installed at the back of the bottom rack. For best performance, install it along the right side as shown in the Interior Parts section.

• Remove all packing materials from the exterior and interior of the dishwasher before installing the appliance.

7

8

9

10

11

12

1 Top Wash Impeller

2 Upper Spray Arm

3 Lower Spray Arm

4 Filtration System

5 Detergent and Rinse Aid Dispenser

6 Drying Vent Cover

7 Tub Light (some models)

8 Cutlery Rack (some models)

9 Upper Rack

10 Silverware Basket

11

Lower Rack (appearance may vary)

12

Steam nozzle

• Press the tab to remove the cable tie by hand.

Cutting the tie with a knife or scissors may damage the rack or the silverware basket.

3

2

Accessories

Included Accessories

Installation brackets

(2ea)

Wood screws

(4ea)

Hose clamp

(1ea)

INSTALLATION

11

INSTALLATION

Installation Parts and Tools

Parts not Provided

Electrical cable Water supply tube Fittings for tube Coupler Teflon™ tape

Air gap

Tools Needed

Wire nuts for

16-gauge wiring

Hose clamp ⅞" UL approved

strain relief

Electrical tape

Flat-blade

screwdriver

Phillips

screwdriver

Hole saw

min. 2½" bit

Electrical drill Gloves

Safety glasses Adjustable wrench Tape measure Utility knife Level

Tubing cutter Nipper Pliers Wire stripper ¼" Square

drive wrench

12

INSTALLATION

Installation Overview

Preparing Cabinet Opening

Preparing Electrical Wiring

Preparing Water Supply Connection

Preparing the Dishwasher

Removing Lower Cover

Sliding the Dishwasher into Cabinet

Product Dimensions

Back view

23 /

4

" (603 mm)

Leveling the Dishwasher

Securing the Dishwasher to Countertop

Connecting the Drain Hose

Connecting Water Supply

Connecting Power

Final Check

Side view

26 /

8

- 26 13 /

16

" (676 - 681 mm)

24 /

8

" (625 mm)

33 5 /

16

"

(846 mm)

33 5 /

8

"

(854 mm)

4 1 /

2

"

(115 mm)

9 3 /

8

"

(238 mm)

4 /

16

"

(119 mm)

5 1 /

4

"

(134 mm)

4 1 /

2

"

(115 mm)

2 /

16

" (75 mm)

4 3 /

4

" (120 mm)

20 3 /

16

" (512 mm)

Water supply hose, drain hose and electric cable should be passed through this area.

NOTE

• For easiest installation, see marked areas above for water and electrical clearances in base of dishwasher.

Product Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

Electrical requirement

Water pressure

Dimensions

Inlet water temperature

Net weight

120 V, 60 Hz AC only, minimum 15 A circuit breaker

20 - 80 psi (140 - 550 kPa)

23 3 /

4

"(W) X 24 5 /

8

"(D) X 33 5 /

8

"(H)

603 mm(W) X 625 mm(D) X 854 mm(H)

120 °F (49 °C) minimum, 149 °F (65 °C) maximum

72 - 89 lbs. (33 - 40 kg)

INSTALLATION

13

Preparing Cabinet Opening

This dishwasher is designed to fit a standard dishwasher opening. An opening may be needed on both sides to route plumbing and electrical connections.

24" (610 mm) min.

WARNING

• Don't use existing holes unless they are in the target area. Otherwise, the water supply and drain hose may be damaged by being crushed or kinked.

CAUTION

• Failure to properly locate the hole for the water and drain lines may prevent the dishwasher from installing flush with the cabinets and could result in kinked or damaged lines. Installation damage is not covered by the warranty, and leaks caused by improper installation may result in property damage.

33 /

8

" (854 mm) min.

24" (610 mm) min.

1 Select a location as close to the sink as possible for easy connections to water and drain lines.

2 To ensure proper drainage, install the dishwasher no more than 12 ft. (3.65 m) from the sink.

3 If installing the dishwasher in a corner, leave a minimum of 2" (50 mm) between the dishwasher and the adjacent wall.

4 To allow for proper clearance of plumbing and electrical, use the template included with the literature to determine the clearance on the side of the cabinet where the cabinet meets the back wall. Using a 2 1 /

2

" diameter hole saw, drill a hole in the target area as shown on the template.

For flush installations only, you may remove the cabinet brace inside the cabinet.

Cabinet brace

4

9

14

INSTALLATION

Preparing Electrical Wiring

1 Operate this appliance with the correct voltage as shown in this manual and on the rating plate.

Connect it to a dedicated, properly grounded branch circuit which is protected by a time delay fuse. Connect the appliance using 3-wires, including a ground wire.

2 If an outlet and other power connector are used, it should be in an accessible location adjacent to and not behind the dishwasher and within 4 ft

(1.2 m) of the dishwasher's side.

3 The wiring must be grounded properly. If in doubt, have it checked by a qualified electrician.

Do not connect any other appliance to the same outlet.

4 Route the wiring.

Preparing Water Supply

Connection

Make sure the house water supply is turned off before connecting the dishwasher water lines.

1 Connect the dishwasher to a hot water supply with a temperature range between 120 °F (49

°C) and 149 °F (65 °C). This temperature range provides the best washing results and shortest cycle time. To prevent damage to dishes, the temperature should not exceed 149 °F (65 °C).

2 When connecting the dishwasher water line, sealing tape or compound should be used on pipe threads to avoid leaks. Tape or compound should not be used on compression fittings.

3 The water supply tube must be located in the left side channel.

6 1 /

2

" - 7 /

4

"

(165 mm - 197 mm)

Water supply line

Electrical cable

4 1 /

2

" - 6”

(115 mm - 152 mm)

5 Make sure the electrical cable is oriented in the right side channel.

WARNING

• For personal safety, remove house fuse or open circuit breaker before installation.

• Do not use an extension cable or adapter with this dishwasher.

NOTE

• If you find any damage to the dishwasher, contact your retailer or contractor.

• The included wire nut in 16AWG should be used.

NOTE

• Use new hoses when connecting to the water supply. Do not reuse old hoses.

INSTALLATION

15

Preparing Dishwasher

Removable Rear Plastic Shipping

Brace

The rear shipping brace can be removed if additional clearance is needed when installing the dishwasher under a low countertop.

NOTE

• Do not push.

NOTE

• Do not pull or lift the dishwasher using the handle; doing so can damage the door and hinges. Open the door and grab the body frame and the top front opening of the tub to move or lift the dishwasher.

WARNING

• Do not remove safety cover. Removal can result in fire, electric shock or death.

NOTE

• Do not push the door of the dishwasher with knees.

Removing Lower Cover

1 Remove the two screws attaching the lower cover to the dishwasher.

2 Remove the lower cover from the base.

3 Remove the insulation pad from behind the access panel.

CAUTION

• If you lay the dishwasher on its back, do so carefully to avoid damaging the drain hose and the tub.

NOTE

• Remember to replace the lower cover when the installation is complete.

16

INSTALLATION

Attaching Mounting Hardware

For countertops made of wood or other material that will not be damaged by drilling, use the metal installation brackets.

1 Insert the installation brackets into the slots in the upper frame.

2

1

Sliding Dishwasher into

Cabinet

1 Slide the dishwasher carefully into the cabinet opening.

2 Make sure the drain hose inside the cabinet is not kinked or pinched.

3 Make sure the water supply line and electrical supply are routed through the channels under the dishwasher.

4 To avoid a kinked or pinched drain hose, be sure to pull on the drain hose while sliding the dishwasher into place. Do not allow any slack behind the dishwasher.

Installation bracket

2 Bend the brackets to secure them to the dishwasher tub.

NOTE

• Installation brackets and screws can be found in the silverware basket.

For countertops made of granite, marble, or other materials that could be damaged by drilling, use the wood screws to attach the dishwasher to the cabinet.

See installation instructions in Securing Dishwasher to Countertop.

Cap

Screw

5 After leveling the dishwasher, do not leave the water supply line or power supply line under the base. This is a potential cause of water leaks.

Place the water line and power supply line in the channel.

CAUTION

• The opening in the side of the cabinet may have sharp edges. To avoid damaging the drain hose, smooth out or pad the edges of the opening. Pull the drain hose through the opening slowly and carefully.

CAUTION

• Ensure the dishwasher is level and all legs are in firm contact with the floor before attaching the dishwasher to the countertop or cabinet. If the product is not leveled properly, the door may not close or water may leak.

Leveling the Appliance

Check that dishwasher is level.

• Attach level on top front opening of tub from side to side.

• Attach level on front side of tub.

INSTALLATION

17

Adjusting the Legs

Adjusting the Front Legs

• Use a flat-blade screwdriver or a pliers to turn the front legs and adjust the front of the tub.

• Turn the front legs clockwise to raise the front of the tub and counter-clockwise to lower it.

• The adjustments work identically for both front legs.

Level

NOTE

• If you don’t have a level, try using a smartphone level application instead.

Make sure that the gap between the door and the tub is equal on both the left and right sides.

Adjusting the Rear Legs

• Use a Phillips screwdriver to adjust the back legs and the rear of the tub using the center screw at the base of the appliance in the front.

• Turn the center screw clockwise to raise the rear of the tub and counter-clockwise to lower it.

The water level should be checked after the initial fill on the Normal cycle. If the water level is not near the center of both tub lower indentations, the dishwasher may not be correctly leveled. The dishwasher may leak during operation if it is not correctly leveled.

NOTE

• To avoid damaging the screw, do not use an electric screwdriver.

Water level should be near the center of both tub lower indentations.

18

INSTALLATION

Securing Dishwasher to

Countertop

For countertops made of wood or other material that will not be damaged by drilling, use Method 1.

For countertops made of granite, marble, or other materials that could be damaged by drilling, use

Method 2.

NOTE

• Cover the filter hole with towels to prevent screws from falling down into the pump.

• Use a magnetic screwdriver.

Method 1

Using the provided screws, secure the dishwasher to the countertop through the holes in the bracket.

Connecting Drain Hose

If the end of the drain hose does not fit the drain line, use a heat and detergent resistant adapter

(not supplied). These may be obtained from a local plumbing supply store.

The two typical connections are shown. To prevent siphoning, one of the following connections should be used.

5 /

8

" 3 /

4

"

Screw

Installation bracket

NOTE

• Installation brackets and screws can be found in the silverware basket. See Attaching Mounting

Hardware section for more information on attaching installation brackets to dishwasher.

Method 2

1 Remove the plastic caps from the mounting bracket access holes.

2 Drive a wood screw through the mounting bracket and into the cabinet frame.

3 Reinstall the plastic caps.

Cap

Screw

For air gap connections, cut off drain hose at dotted line

For disposal or waste tee connections

Drain Requirements

• Follow local codes and ordinances.

• Do not exceed 12 ft. (3.65 m) distance to drain.

• Do not connect drain lines from other devices to the dishwasher drain hose.

• If an extension drain hose is required, use 5 /

8

" or 7 /

8

" inside diameter, 2-3 ft. length hose and a coupler for connecting the two hose ends.

Hose clamp

Coupler

Hose clamp

NOTE

• For drain hose installation, use the screw style clamp provided with this dishwasher in the silverware basket.

Securing Dishwasher to

Countertop

For countertops made of wood or other material that will not be damaged by drilling, use Method 1.

For countertops made of granite, marble, or other materials that could be damaged by drilling, use

Method 2.

NOTE

• Cover the filter hole with towels to prevent screws from falling down into the pump.

• Use a magnetic screwdriver.

Method 1

Using the provided screws, secure the dishwasher to the countertop through the holes in the bracket.

Connecting Drain Hose

If the end of the drain hose does not fit the drain line, use a heat and detergent resistant adapter

(not supplied). These may be obtained from a local plumbing supply store.

The two typical connections are shown. To prevent siphoning, one of the following connections should be used.

5 /

8

" 3 /

4

"

Screw

Installation bracket

NOTE

• Installation brackets and screws can be found in the silverware basket. See Attaching Mounting

Hardware section for more information on attaching installation brackets to dishwasher.

Method 2

1 Remove the plastic caps from the mounting bracket access holes.

2 Drive a wood screw through the mounting bracket and into the cabinet frame.

3 Reinstall the plastic caps.

Cap

Screw

For air gap connections, cut off drain hose at dotted line

For disposal or waste tee connections

Drain Requirements

• Follow local codes and ordinances.

• Do not exceed 12 ft. (3.65 m) distance to drain.

• Do not connect drain lines from other devices to the dishwasher drain hose.

• If an extension drain hose is required, use 5 /

8

" or 7 /

8

" inside diameter, 2-3 ft. length hose and a coupler for connecting the two hose ends.

Hose clamp

Coupler

Hose clamp

NOTE

• For drain hose installation, use the screw style clamp provided with this dishwasher in the silverware basket.

NOTE

• If the knockout plug has not been removed, the dishwasher will not be able to drain properly.

Connecting to Disposal with No Air

Gap

1 Remove the knockout plug with a hammer and screwdriver.

INSTALLATION

19

Connecting to Disposal or Waste Tee with Air Gap

1 Remove the knockout plug with a hammer and screwdriver.

2 Connect end of the drain hose to the air gap with hose clamp provided. This avoids water being siphoned from the tub.

Air gap

2

Knockout plug

Attach the drain hose to disposal with the hose clamp provided. Move into position and tighten the hose clamp.

Rubber hose connector

Drain hose

3 Attach the rubber connector to disposal or waste tee with the hose clamp provided. Move into position and tighten the hose clamp.

Connecting Waste Tee with No Air

Gap

1 Remove the knockout plug with a hammer and screwdriver.

Connecting without Air Gap

The height of the drain hose end must be at least 12"

(305 mm) and within 40" (1016 mm) from the base of the appliance to avoid water being siphoned from the tub.

40"

(1016 mm) max.

(305 mm) min.

Drain pipe

2 Attach the drain hose to waste tee with the hose clamp provided. Move into position and tighten the hose clamp.

20

INSTALLATION

Connecting Water Supply

1 Before connecting, turn off the water supply.

2 Slide the flexible stainless-steel water line or copper tube into the elbow.

3 Tighten the compression nut and make sure that the line is not kinked or pinched.

Connecting Power

Valve Water supply line

NOTE

• During the final installation check of the dishwasher, an IE error code may appear on the display. Make sure the water line is not kinked and the water supply for the dishwasher has been turned on before calling for service.

NOTE

• The best location for the electrical conduit is on the right side of the back wall. Re-route the power cable before installation if the electrical conduit pipe is longer than 3" (76 mm) and is centered on the back wall.

1 Before beginning, turn off electrical power to the unit at the circuit breaker.

2 Remove the junction box cover and then install the strain relief.

1 2

3 Twist the wire nuts tightly onto the wires; then wrap each connection with electrical tape.

1 2 3 4

4 Check again and make sure that all wires are connected correctly: black to black, white to white, green ground wire to green ground wire.

5 Replace the junction box cover.

WARNING

• Verify that the black wire is hot (120 V). If not, or if you are unsure of the power supply, have it checked by a licensed electrician.

CAUTION

• Do not leave stripped wire exposed. Trim stripped wire to fit completely inside wire nuts.

Final Check

1 Turn on electrical power.

2 Turn on house water supply.

3 Make sure the door opens and closes smoothly.

If necessary, level the dishwasher again.

If the door will not close, make sure the rack is level and all packaging materials have been removed.

3

2

Error Code

OE Error

IE Error

INSTALLATION

21

Possible Cause and Solution

Drain hose kinked or pinched.

Feed the drainage and supply hoses through the hole under the sink. Then gradually slide the dishwasher into the cabinet while pulling on the hoses under the sink to take up any slack. This helps avoid kinking the hoses or trapping them beneath the dishwasher.

Drain hose connected to disposal.

Remove knockout plug on disposal.

Waste tee is clogged.

Remove knockout plug on waste tee.

Water supply line kinked under dishwasher.

Feed the drainage and supply hoses through the hole under the sink. Then gradually slide the dishwasher into the cabinet while pulling on the hoses under the sink to take up any slack. This helps avoid kinking the hoses or trapping them beneath the dishwasher.

House water supply not turned on.

Turn water on.

4 Run the dishwasher on a Turbo cycle to verify proper operation and check for leaks.

CAUTION

• Only install the lower cover provided with the machine. Do not install cabinet baseboard as it may cause noise and leakage.

Lower cover

Cabinet baseboard

22

OPERATION

OPERATION

Using the Appliance

Before Using the Appliance

• Read the Important Safety Instructions.

• Connect to the hot water supply only. The water supply temperature should be a minimum of 120°F

(49°C) for better washing performance and shorter cycle time.

• Follow the instructions for loading the dishwasher to ensure effective cleaning.

• Remove insoluble items such as bones, toothpicks, and pieces of paper while loading the dishwasher.

When loading the dishwasher

1 Only load items that are dishwasher-safe.

2 Remove solid, burned-on scraps from dishes prior to loading in the dishwasher.

3 Place items with deep dish bottoms at an angle to help water run off and speed the drying process.

NOTE

• Do not load utensils that are not heat-resistant or have decorative metal trim.

Quick Start

1 Load the Dishes

Scrape the dishes free of excess food, bones, and any other hard, non-soluble residue. Pull each rack out and load the dishes as described in this manual.

2 Measure the Detergent

Using the guidelines in this manual, fill the detergent cup with the recommended amount of detergent and close the lid. If a prewash is desired, the recess on top of the lid should also be filled with detergent.

3 Close the Door

4 Turn on the Dishwasher

To turn on the display panel, press the Power button.

5 Check the Rinse Aid

The Rinse Aid icon will flash if the level of rinse aid in the dishwasher is low. Add rinse aid if the level is low to maintain the effectiveness of the dry cycle.

6 Select the Cycle and Options

Select the cycle and options that best fit the load by referring to the Cycle guide. The display will show the estimated time for the cycle and options selected.

7 Operate the Dishwasher

Method 1

• Press the Start button and then close the door in less than four seconds to operate the dishwasher. If the door is not closed within four seconds, the white LED with time flashes, an audible tone is heard, and the cycle does not start.

Method 2

• Close the door first and then press the Start button to operate the dishwasher.

If the door is opened during the cycle, the dishwasher will stop. To resume the cycle, see methods 1 and 2 above.

NOTE

• If the door is opened during the cycle and is not closed within four seconds after selecting the Start button, or if the door is closed without pressing the Start button, the white LED with time flashes, an audible tone is heard, and the cycle does not start.

8 End of Cycle

When the cycle is complete, a chime will sound and the display will show End until the door is opened or Power is pressed. To save energy, press and hold High Temp for three seconds to set the End display to automatically turn off a few minutes after the cycle ends.

CAUTION

• Do not open the door during operation or immediately after it has completed the wash cycle as the steam build up may cause scalding as the door is opened.

NOTE

• Empty the lower rack first and then the upper rack.

This will avoid water dripping from the upper rack onto dishes in the lower rack.

Auto-Off

The dishwasher automatically turns off after four minutes of inactivity if paused or if no cycle is started.

OPERATION

23

Control Panel

1 2

1 Power

• Press the off.

Power button to turn power on and

• After the cycle is complete, the power automatically turns off for purposes of safety and economy.

• If there is a power surge, power outage, or disruption of any kind, power is automatically turned off for safety.

• When power is connected again, it will turn on automatically and resume the cycle.

2 Display

• : Digital Display

- The digital display on the control panel shows the ESTIMATED cycle time. When the cycle and options are selected, the display shows the total estimated time to complete those selections. During operation, the display shows the remaining estimated operating time.

NOTE

• The estimated time shown on the display does not include delay times for heating water, etc.

• If Delay Start is selected, the display shows the delay time in hours.

• Cycle time may vary depending on the soil level of your load.

• : Control Lock

- The Control Lock feature helps prevent settings from being changed during a cycle.

Selecting this feature locks all of the buttons, except for the Power button, on the control panel. This feature does not lock the door.

- While a cycle is running, press and hold Half

Load and Energy Saver simultaneously for three seconds to activate or deactivate Control

Lock.

• To start a new cycle, deactivate Control Lock.

4

3

• : Rinse Aid Icon

- This icon illuminates when the rinse aid level is low. The LED automatically shuts off when the rinse aid is refilled or the level is set to 0.

• Refer to the Rinse Aid Dispenser Adjustment section.

• :Machine Clean

- This cycle is for cleaning the inside of the dishwasher. Use the cycle without dishes in the machine. It eliminates residual soils, odor, white spots, and other dirt. Add citric acid or another cleaning agent for more effective results.

• Press and hold activate.

Heavy for three seconds to

NOTE

• The Machine Clean icon flashes every 30 cycles. To activate or deactivate the icon, press the Delicate button for three seconds.

• : Wi-Fi

- When the appliance is connected to the internet through a home Wi-Fi network, this icon illuminates.

- Press and hold Delay Start for approximately three seconds to connect to the network.

24

OPERATION

3 Cancel

• The drain pump activates and the cycle cancels.

Once the dishwasher finishes draining, the power turns off.

• Press and hold activate.

Start for three seconds to

4 Start

• To operate the machine, either press Start and close the door within four seconds or close the door and press Start .

• If Start button is not pressed to start the cycle, an alert will sound.

Chime On/Off

• To activate or deactivate the button sounds, press and hold Dual Zone and Energy Saver simultaneously for three seconds. The error alert sound cannot be turned off.

Cycles

Select your desired cycle.

Auto

This cycle senses the soil amount and soil toughness and is optimized to achieve the best cleaning.

Heavy

This cycle is for heavily soiled dishes and dishes with hardened on soil. The Heavy cycle defaults to the strongest spray intensity and uses it to wash heavily soiled dishes.

• This cycle has the added power of steam.

Delicate

Use this cycle to clean delicate items such as fine china and stemware.

• This cycle has the added power of steam.

Refresh

This cycle freshens up and warms dishes that have been unused for a long time.

• Do not use detergent when using this cycle.

OPERATION

25

Download Cycle

Use a dedicated cycle downloadable via Wi-Fi or

NFC.

NOTE

• Only the cycle code for the current Download cycle appears on the appliance. See the smartphone app for cycle codes, names, and more information about the available cycles.

- Default Cycle : P1. Pots & Pans

Rinse

This cycle is a quick rinse for dishes that will not be washed immediately. The cycle rinses dishes that have excess soil to soften dried on residue. Rinsing the dishes helps prevent odors in the dishwasher. No detergent should be used.

• This cycle does not have drying.

• Press and hold activate.

Normal for three seconds to

Express

This cycle will quickly clean lightly soiled dishes.

(Time : 33 minutes)

• This cycle does not have drying. Select the Extra

Dry and Night Dry option or another cycle for better drying.

• Press and hold Turbo for three seconds to activate.

Normal

This cycle is for moderately soiled, everyday loads.

Select the Night Dry option if leaving dishes overnight. Press and hold Extra Dry for three seconds to activate Night Dry.

• After the cycle ends, the fan runs for an hour to help vent the warm, moist air in the tub. You can stop the fan by opening the door after the cycle ends.

Turbo

This cycle will clean heavily soiled dishes in an hour using slightly more energy and water.

• This cycle does not have drying. Select the Extra

Dry and Night Dry option or another cycle for better drying.

26

OPERATION

Options

Select the desired cycle button and then select the options for that cycle.

High Temp

Raises the main wash temperature to improve cleaning.

Dual Zone

This option automatically sets the spray intensity to soft for the upper spray arm and strong for the lower spray arm. Place heavily soiled dishes like plates and bowls in the lower rack and lightly soiled dishes like cups and small plates in the upper rack to get the best results.

Extra Dry

Select the Extra Dry option for better drying performance. This option adds extra drying time to the cycle and raises the heated rinse temperature.

• When the rinse aid is empty, the selected automatically.

Extra Dry option is

Half Load

This option washes intensively by selecting the upper or lower racks. For small loads, use just the upper or lower rack to save energy and time. By pressing the Half Load button, the settings , and the cancellation of the Half Load option are available.

Energy Saver

This option saves energy by reducing the wash and rinse temperatures. Wash time is increased to maintain wash performance. Do not use this cycle with heavily soiled dishes.

Steam

This option adds steam at the start of the cycle to improve wash performance.

Night Dry

Dishes are often left in the dishwasher overnight after the cycle ends. This can result in the steam inside the tub condensing on dishes, leaving them wet. The

Night Dry option runs the ventilation fan periodically to help vent the steam from the tub.

• Press and hold activate.

Extra Dry for three seconds to

• The Night Dry option is selected by default on all cycles for which it is available, except the Normal cycle.

• To add the Night Dry option to the Normal cycle, press and hold Extra Dry for 3 seconds

Delay Start

The Delay Start feature delays the start of a selected cycle. Each time the Delay Start button is pressed, the delay time increases by an hour. The delay time can be set from 1 to 12 hours, in one-hour increments.

OPERATION

27

Cycle/Option Guide

The cycle guide below shows the available options for each cycle.

Cycle

Soil Level

*Water Usage

Auto all levels heavy

13.8-

25.0 L

26.9-

32.0 L

3.6-

6.6 gal

7.1-

8.4 gal light

19.7-

24.8 L

5.2-

6.6 gal light

7.8 L

2.1 gal all levels heavy

9.2-

25.9 L 27.5 L

2.4-

6.8 gal

7.3 gal light

20.4 L

5.4 gal

**Wash Time with

Options (Mins.)

Dual

Zone

Available

Options

Half

Load

***Energy

Saver

High

Temp

Steam

89 - 217 140 - 224 95 - 153 59 - 79 98 - 215 59 - 121 34 - 103 light

6.8 L

1.8 gal

12

12.3 L

3.2 gal

82

Extra

Dry

Night

Dry

Delay

Start

* Actual water consumption will vary depending on soil level and hardness of water.

** The actual running time and cycle time displayed may change depending on options chosen, soil level, water temperature, and hardness of water. Therefore, display time and actual running time can be different.

*** Energy Saver cannot be used at the same time as Extra Dry or High Temp.

: Extra drying time only, no added high-temperature rinse.

: ON by default.

NOTE

• Options are not available for Download Cycle.

28

OPERATION

Loading the Dishwasher

The extra tall tub allows loading of dishes, pans, or other utensils up to 14" high.

For effective washing performance, always follow the following instructions.

• Remove large particles of food debris from plates including bones etc. before loading.

• Items with burnt on food should be soaked prior to loading in the dishwasher.

• Deep pots or dishes should be placed upside down.

• Make sure that all items do not touch each other.

Loading the Lower Rack

Loading 10 Place Settings

Loading 12 Place Settings

Non-Dishwasher Safe Items

The combination of high water temperature and dishwasher detergents may damage certain items.

Do not wash the following items in the dishwasher.

• Copper or anodised aluminium

• Hand painted silver or gold leaf crockery

• Wood or bone handled utensils

• Iron or non rust proof utensils

• Plastic items which are not dishwasher safe

• Expensive ware such as silver and dishes with golden rings

• Fragile item such as crystal glasses

CAUTION

• Do not place pots or pans with plastic handles in the appliance as the handles may deteriorate due to the heat and detergent.

• Water proof or long lasting lipstick smudges on glasses may not be removed during the wash.

Lower Rack Loading Tips:

• Plates should be positioned upright and facing the center of the rack and pots, pans and large dishes must be turned upside down.

• Load dinner plates, dishes, soup bowls etc. between the tines.

• Load cookie sheets, cake pans and other large items on the sides or back of the rack. Loading these items in the front of the dishwasher can prevent the water spray from reaching the detergent dispenser.

• Make sure that pot handles and other large items do not stop the rotation of the spray arms.

• The lower rack should not be used for small items such as cups, wine glasses, or small plates. These items should be loaded in the upper rack.

• Make sure that large items do not interfere with the rotation of the spray arms, and do not prevent the detergent dispenser from opening.

Folding Down the Lower Tines

Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes.

Case 1

Loading Pots & Bowls

OPERATION

29

Case 2

NOTE

• The silverware basket ships installed at the back of the bottom rack. For best performance, install it along the right side as shown.

Loading Dishes & Pots

30

OPERATION

Loading the Silverware

Basket

The silverware basket has separators to avoid scratching and tarnishing of delicate silverware.

Loading 10 Place Settings

1

5

5

5

5

5

4

4

4

4

4

3

3 2

6 2

2

2

3

2

2

2

2

6

3

2

4

4

4

5

5

5

5

1

Silverware Loading Tips:

• For best cleaning results, use the top separators in the basket when loading silverware. The separators will prevent nesting of silverware.

• Load sharp items, such as knives, pointing down.

• When unloading the dishwasher, it is best to start with the silverware basket. Doing so will prevent water droplets from falling on your silverware from the upper rack.

WARNING

• Be careful when loading and unloading sharp items. Load sharp knives with the handles up to reduce the risk of personal injury.

Loading 12 Place Settings

1 5

1

5

5

5

4

4

4

4

4

3

6 2

2

2

3

2

2

2

2 6

3

2

4

4 4

5

5

5

1

1

Loading the Upper Rack

Loading 10 Place Settings

Loading 12 Place Settings

OPERATION

31

Upper Rack Loading Tips:

• Place cups and glasses in the rows between the rack tines. Placing them over the rack tines can lead to breakage and water spots.

• To avoid chipping, do not let stemware touch other items.

• Place items so that the open end faces down for cleaning and drying.

• Do not stack items on top of each other.

• Use the upper rack for small or delicate items such as small plates, cups, saucers, glasses, and dishwasher-safe plastic items.

• Cups, glasses, and bowls must be positioned upside down.

• Extra cups or cooking utensils can be laid on the fold down cup racks, which may also provide support for long-stemmed glasses.

• Make sure items do not interfere with the rotation of the spray arms above and below the upper rack.

• When loading larger items in the upper rack, such as wine glasses or taller cups, it may be necessary to remove the cutlery rack if one is present.

Loading the Cup Rack (On Some

Models)

Some models have cup racks that provide support for long-stemmed glasses.

The cup racks can be folded up out of the way for tall glasses.

32

OPERATION

Removing and Replacing Cup Racks

(On Some Models)

The left and right cup racks are interchangeable and can be removed.

1 Slide cup rack down into its closed position.

Folding Down the Upper Tines

Fold tines down to fit larger dishes; pull tines back up to fit smaller dishes.

2 Locate assembly slot on cup rack and firmly pop rack off support bar on that side.

• The rack on the left pops free at the back. The rack on the right pops free at the front.

Assembly slot

Loading Dishes & Pots

3 Slide cup rack off support bar on opposite side.

4 Reverse instructions to replace cup rack.

Height Adjustable Upper Rack

The upper rack adjusts up and down. Raise the upper rack to allow items up to 14" tall in the lower rack. Lower the upper rack to allow dishes up to 12" tall in the upper rack. The dishwasher ships with the upper rack raised.

There are three available positions for adjusting the height of the upper rack to create more space.

3

2

1

3

2

1

OPERATION

33

WARNING

• Before adjusting, ensure the rack is empty of all dishes. Otherwise dishes may get damaged or you may get injured.

NOTE

• Raise the upper rack without pushing the buttons on each side. Pushing the buttons when raising the rack will prevent the rack from locking into position.

• To set the rack to the middle position, it may be easier to lower the rack all the way down and then raise each side of the rack individually until it clicks into place.

• Before pushing the upper rack into the dishwasher, ensure the rack height is the same on both sides.

If the height is not the same on both sides, the dishwasher door will not shut and the upper spray arm will not connect to the water inlet.

Lowering the Rack:

Hold the rack at the center of each side to support its weight. Then, push the button on each side to release the rack and lower it to the lower position.

Raising the Rack:

Lift the rack at the center of each side until the rack locks into place in the upper position. It is not necessary to lift the lock levers to raise the rack.

• There is a 24 5 /

8

inches (56 mm) gain in height when the upper rack is moved to the lower position.

• After adjusting the rack levels, check that the spray arms are free to rotate.

• With the lower position of the upper rack, check if the bottom part of upper rack including spray arm is not disturbing items on the lower rack.

• When the upper rack is in the lower position, push in the upper rack first, and the lower rack later.

• Pull out the lower rack first, and the upper rack later.

• Raise the upper rack without pushing the buttons on each side. Pushing the buttons when raising the rack will prevent the rack from locking into position.

• To set the rack to the middle position, it may be easier to lower the rack all the way down and then raise each side of the rack individually until it clicks into place.

34

OPERATION

Removing the Snap-In Gliding Upper

Rack

These instructions are for models with snap-in rack supports rather than wheeled rack supports.

CAUTION

• The snap-in upper rack should only be removed for servicing. If you need to remove the rack, wear gloves and handle the screwdriver carefully to avoid personal injury or damage to the dishwasher.

1 Pull the upper rack out until it stops. Remove any contents from the rack.

2 To remove the front rack supports from the rails, push the front hooks open with a flat-blade screwdriver while pulling the front of the rack up to snap the front rack support out of the hooks.

Repeat to snap the front support out on the opposite side.

Loading the Cutlery Rack (On

Some Models)

The cutlery rack is best suited for flatware and most cooking or serving utensils. It can also fit small prep bowls and lids. The separators on the cutlery racks help keep flatware separated to avoid damage and improve cleaning.

NOTE

• For best cleaning performance, place flatware in the silverware baskets. Heavily soiled utensils or items with baked on foods should be placed in the middle rack or spoon basket for best performance.

Loading 10 Place Settings

3 To remove the back rack supports from the rails, hold a side rail with one hand, lift the front of the rack, and firmly push the rack back to snap the support out of the hooks in the rear. Repeat on the opposite side.

4 To replace the rack, place the back rack supports behind the rear hooks and pull the rack forward to snap the supports into the hooks.

Then align the front rack supports with the front hooks and push the front of the rack down to snap the supports into the front hooks.

Height Adjustable Tray (On Some

Models)

The tray on the left side can be adjusted to a high or low position to accommodate utensils or cutlery of different sizes. Remove dishes before adjusting the tray. Adjust the tray by sliding the lever.

Removing the Cutlery Rack

The entire cutlery rack can be removed if more space is needed on the upper rack for larger items.

Always remove the cutlery from the rack before removing the rack.

Pull the rack out to the end of the rails. Then, lift the front of the rack so that the rollers clear the stop on the end of the rail. The rack can now be slid forward and removed from the rails.

WARNING

• Be careful when loading and unloading items with sharp edges. Load sharp knives with the blade down to reduce the risk of injury.

OPERATION

35

36

OPERATION

Adding Cleaning Agents

Adding Detergent to the Dispenser

• Remove the label on the dispenser prior to running the dishwasher for the first time.

• The amount of detergent needed depends on the cycle, load size, and soil level of dishes.

• Put detergent into the detergent compartment before starting any cycle, except the Rinse cycle.

1 Push the button on the dispenser lid to open the cover.

WARNING

• Dishwasher detergent and rinse aid contain chemical components, like all other household detergent. So, they must be kept out of the reach of children.

CAUTION

• Use only detergent intended for dishwashers.

Incorrect detergent may cause the dishwasher to fill with suds during operation. Excess suds may reduce wash performance and may cause the dishwasher to leak.

• To avoid damaging the dispenser, do not pull up on the dispenser to close the dishwasher door.

2 Add dishwashing detergent to the main wash compartment until the level is between the lines marked 15 and 25.

• Fill to over the 25 line for hard water or heavily soiled loads.

• Fill to the 15 line for soft water or lightly soiled loads.

3 Push the detergent lid to slide the lid closed until it clicks.

25

15

4 If a prewash is desired, fill the recessed prewash compartment area on the lid with detergent.

NOTE

• After completion of the wash program, check whether the detergent was completely washed out.

• Some dishwasher detergent tablets may become stuck in the dispenser due to their excessive size.

Tablets can be placed onto the base of the wash tub next to the filter before starting the cycle.

• Too much detergent can leave a film on dishes and in the dishwasher, resulting in poor wash performance.

• If dishwasher detergent tablets are used without liquid rinse aid, the dishes and dishwasher interior will have excessive moisture. Select the Extra Dry option for better drying performance.

• Using liquid rinse aid improves drying performance by allowing water to drain off of dishes after final rinse.

• Do not use detergent tablets for shorter wash cycles. The tablet may not dissolve completely, causing detergent residue on dishes and inefficient cleaning.

• Using a wash booster helps remove spots, residue, and the white film caused by hard water. It does not help remove excess detergent residue.

Adding Rinse Aid to the Dispenser

The Rinse Aid indicator appears in the display when more rinse aid is needed.

The use of rinse aid is recommended to prevent water spots on dishes and to enhance drying performance.

1 Open the rinse aid lid by lifting up the flap.

OPERATION

37

Rinse Aid Dispenser Adjustment

The dispenser has five adjustment levels. The dishwasher is programmed at the factory for a rinse aid dispenser level of 2. This can be checked and altered by using the buttons on the control panel.

1 Ensure the appliance is off.

2 Press Dual Zone and Power check the current setting.

simultaneously to

3 Press Delay Start to change the rinse aid dispenser setting. Each press of the button changes the setting one step from L0 to L4.

4 Once the desired rinse aid dispenser setting is selected, press Start to save.

2 Add a liquid rinse aid to the maximum fill level.

The rinse aid should be settled in the dispenser while filling, or air bubbles may result in poor drying performance. Avoid overfilling the dispenser.

3 Close the lid to lock the dispenser. Rinse aid is dispensed automatically during the final rinse cycle.

NOTE

• Adjust the setting higher if you have hard water and notice calcium buildup on your dishes.

• Setting the rinse aid control too low will contribute to spotting and streaking on dishes and poor drying performance.

• Setting the control too high can cause foaming, which will cause poor wash performance.

Refilling the Rinse Aid

How often the dispenser needs to be refilled depends on how often dishes are washed and the rinse aid setting used.

• The Rinse Aid icon flashes when more rinse aid is needed, unless the rinse aid dispenser setting is set to L0.

NOTE

• Only use liquid rinse aid in the dishwasher.

• Do not overfill the rinse aid dispenser.

• Wipe off any spilled rinse aid around the dispenser.

38

SMART FUNCTIONS

SMART FUNCTIONS

LG SmartThinQ Application

The LG SmartThinQ application allows you to communicate with the appliance using a smartphone.

Things to check before using LG

SmartThinQ

• For appliances with the or logo

1

Check the distance between the appliance and the wireless router (Wi-Fi network).

• If the distance between the appliance and the wireless router is too far, the signal strength becomes weak. It may take a long time to register or installation may fail.

2

Turn off the Mobile data or Cellular Data on your smartphone.

• For iPhones, turn data off by going to

Settings → Cellular → Cellular Data .

3

Connect your smartphone to the wireless router.

NOTE

• To verify the Wi-Fi connection, check that Wi-Fi icon on the control panel is lit.

• The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your

Internet service provider or refer to your wireless router manual.

• LG SmartThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection.

• The surrounding wireless environment can make the wireless network service run slowly.

• If the appliance is having trouble connecting to the

Wi-Fi network, it may be too far from the router.

Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength.

• The network connection may not work properly depending on the internet service provider.

• The Wi-Fi connection may not connect or may be interrupted because of the home network environment.

• The appliance cannot be registered due to problems with the wireless signal transmission. Unplug the appliance and wait about a minute before trying again.

• If the firewall on your wireless router is enabled, disable the firewall or add an exception to it.

• The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.)

• Smartphone user interface (UI) may vary dependingon the mobile operating system (OS) and themanufacturer.

• If the security protocol of the router is set to WEP , you may fail to set up the network. Please change it to other security protocols ( WPA2 is recommended) and register the product again.

Installing LG SmartThinQ Application

Search for the LG SmartThinQ application from the

Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application.

NOTE

• If you choose the simple login to access the LG

SmartThinQ application, you must go through the appliance registration process each time you change your smartphone or reinstall the application.

LG SmartThinQ Application Features

• For appliances with the or logo

Monitoring

Check the current status, cycle, options, running time and cycle end time for the appliance on a single screen.

Download Cycle

Download new and special cycles that are not included in the basic cycles on the appliance.

Appliances that have been successfully registered can download a variety of specialty cycles specific to the appliance.

Only one cycle can be stored on the appliance at a time.

Once cycle download is completed in the appliance, the appliance keeps the downloaded cycle until a new cycle is downloaded.

Machine Clean Coach

This function shows how many cycles remain before

It is time to run the Machine Clean cycle.

Smart Diagnosis™

This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use.

Settings

Set the Rinse Aid Dispenser Level, Machine Clean

Reminder, Chime On/Off and Signal Light.

When the cycle is complete or the appliance has problems, you have the option of receiving push notifications on a smart phone.

Push Alerts

Turn on the Push Alerts to receive appliance status notifications.

The notifications are triggered even if the LG

SmartThinQ application is off.

SMART FUNCTIONS

39

NOTE

• If you change your wireless router, your Internet service provider or your password after registering the appliance, please delete it from the LG

SmartThinQ Settings → Edit Product and register again.

• This information is current at the time of publication.

The application is subject to change for product improvement purposes without notice to users.

40

SMART FUNCTIONS

Wireless LAN Module Specifications

Model

Frequency

Range

LCW-003

2412 to 2462 MHz

IEEE 802.11 b : 17.56 dBm

Output Power

(Max)

IEEE 802.11 g : 25.53 dBm

IEEE 802.11 n : 25.29 dBm

FCC RF Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

FCC Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1) This device may not cause harmful interference and

2) This device must accept any interference received, including interference that may cause undesired operation of the device.

Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Open Source Software Notice

Information

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for three

(3) years from the date on which you purchased the product.

Smart Diagnosis™ Function

Should you experience any problems with the appliance, it has the capability of transmitting data via your telephone to the LG Customer Information

Center. NFC or Wi-Fi equipped models can also transmit data to a smartphone using the LG

SmartThinQ application.

Smart Diagnosis™ through the

Customer Information Center

• For appliances with the or logo

This gives you the capability of speaking directly to our trained specialists. The specialist records the data transmitted from the appliance and uses it to analyze the issue, providing a fast and effective diagnosis.

1 Call the LG Electronics Customer Information

Center at:

(LG U.S.A.) 1-800-243-0000

(LG Canada) 1-888-542-2623

2 When instructed to do so by the call center, place the mouthpiece of the phone close to the

Smart Diagnosis™ icon. Do not press any other buttons.

3 Press and hold Download Cycle until a countdown displays on the appliance.

4 Keep the phone in place until the tone transmission has finished.

5 Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be able to assist you using the information transmitted for analysis.

SMART FUNCTIONS

41

SmartThinQ Smart Diagnosis™

• For appliances with the or logo

Use the Smart Diagnosis feature in the SmartThinQ application for help diagnosing issues with the appliance without the assistance of the LG Customer

Information Center.

Follow the instructions in the SmartThinQ application to perform a Smart Diagnosis using your smartphone.

NOTE

• Smart Diagnosis™ cannot be activated unless the appliance can be turned on using the Power button. If the appliance cannot be turned on, troubleshooting must be done without using Smart

Diagnosis™.

NOTE

• Smart Diagnosis™ cannot be activated unless the appliance can be turned on using the Power button. If the appliance cannot be turned on, troubleshooting must be done without using Smart

Diagnosis™.

• For best results, do not move the phone while the tones are being transmitted.

• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.

• The Smart Diagnosis™ function depends on the local call quality.

• Bad call quality may result in poor data transmission from your phone to the call center, which could cause Smart Diagnosis™ to malfunction.

42

MAINTENANCE

MAINTENANCE

To maintain performance and prevent trouble, it is important to check the outside and inside of the dishwasher, including filters and spray arms, at regular intervals.

WARNING

• When cleaning the outside and inside of the dishwasher, do not use benzene or thinner.

Otherwise, it may cause fire or explosion.

• To prevent injury during care and maintenance or cleaning, wear gloves and/or protective clothing.

NOTE

• If you have not used the dishwasher for a long time, refresh the inside by running the Machine Clean cycle without detergent. When the cycle is finished, clean the inside and outside of the dishwasher according to the Maintenance instructions.

Cleaning the Exterior

• In most cases, the exterior of the dishwasher can be cleaned with a soft damp cloth or sponge, then dried with a soft cloth. If the dishwasher has a stainless steel exterior, use a stainless steel cleaner.

Cleaning the Interior

• Clean the interior of the dishwasher periodically with a soft, damp cloth or sponge to remove food and dirt particles.

• To remove white spots and odor from inside the dishwasher, run an empty cycle, without detergent, with one cup of white vinegar in a dishwasher safe glass or bowl placed on the upper rack. (Vinegar is an acid and with constant use it could damage the appliance.)

Seasonal Maintenance and

Storage

• If you will be absent for an extended period of time during warmer months, close the water valve and disconnect the power supply line, or turn off the circuit breaker. Clean the filter, tub and dispenser to prevent odor.

• If you will be absent for an extended period of time during colder months and there is a possibility of freezing temperatures, winterize the water supply lines and the dishwasher itself. Winterization must be performed by qualified service personnel.

Clogged Drain Air Gap or

In-Sink Disposal

Check the drain air gap or in-sink disposal if the dishwasher is not draining well.

Cleaning the Air Gap

1 Turn off the dishwasher.

2 Remove the air gap cover and the plastic cap underneath it.

3 Clean out any debris with a toothpick or brush.

4 Replace the plastic cap and air gap cover.

NOTE

• The drain air gap and disposal are external plumbing devices that are not part of the dishwasher.

• The warranty provided with the dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap and disposal.

MAINTENANCE

43

44

MAINTENANCE

Cleaning the Filters

1 Remove the lower rack and position the bottom spray arm so a wider vee is open to the front.

2 Turn the inner filter counter-clockwise and take out the assembled inner filter and stainless steel filter.

3 Clean the filters with a soft brush under running water. Reassemble the filters before reinstalling them.

WARNING

• Be cautious of sharp edges when handling the stainless steel filter.

CAUTION

• Remove food residue caught in filters to prevent the build up of odor-causing bacteria and possible drainage problems.

NOTE

• For best wash performance, clean the filter after each load. If food debris remains in the filter, it may cause an odor.

• In areas with hard water, clean the filter at least once a month with a soft brush.

• Clean the filters using non-abrasive materials and warm running water.

• Make sure the filter is assembled correctly before starting a cycle. When assembling, rotate it firmly until it clicks.

4 To replace the assembled filters, position the spray arm so the wider vee is toward the front.

Fit the filters back into the filter holder and secure them by turning the inner filter clockwise until it clicks into place.

Recommended Filter Cleaning Schedule

Number of

Loads Per Week

1-3

If you wash dishes before loading

Every 6 months

If you scrape and rinse dishes before loading

Once a year

4-7

8-12

13-14

Every 6 months

Every 6 months

Every 6 months

Once a year

Every 6 months

Every 6 mont

If you only scrape dishes before loading

Four times a year

Four times a year

Every 1.5 months

Every 1.5 months

If you do not scrape or rinse dishes before loading

Once a month

Twice a month

(every 15 days)

Every week

Twice a week

Cleaning the Spray Arms

If the spray arm holes are blocked by any food residue, dishes may not be cleaned well due to improper water spray.

It is recommended that the spray arms be cleaned once every two weeks.

Cleaning the Lower Spray Arm

1 Make sure that the water jet holes are not blocked by food particles.

2 If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool.

MAINTENANCE

45

3 Remove food particles by rinsing or shaking the spray arm.

4 If any food residue blocks the spray arm holes, remove it with a pin or any sharp tool.

5 After removing the food residue, clean the spray arms holes under running water.

6 After cleaning the upper spray arm, press it up into place. Turn the nut 1 /

8

turn clockwise to make sure that the nut locks back into place.

CAUTION

• To avoid breaking the rolling spray arm sections, do not pull or manually rotate them.

Cleaning the Upper Spray Arm

1 Pull the upper rack forward. Make sure that the water jet holes are not blocked by food particles.

2 When cleaning is necessary, remove the upper spray arm by turning the nut on the bottom of the spray arm 1 /

8

turn counter-clockwise and pulling down.

7 After assembly, check whether the spray arms rotate freely.

46

TROUBLESHOOTING

TROUBLESHOOTING

FAQs: Frequently Asked Questions

Q: Does this dishwasher require a rinse aid to be used?

A: Rinse aid is strongly recommended to enhance the drying performance of the dishwasher. In order to be more energy efficient, the hybrid drying system does not use a heating element to assist in drying, so a rinse aid plays an integral role in the drying process. If a rinse aid is not used, water may remain on the dishes and the tub. Rinse aid helps to ensure that the majority of the water has been sheeted off of the dishes at the end of the rinse and that the load is ready for the dry cycle.

Q:

A:

Q:

A:

Q:

A:

What can be done if my dishes have a cloudy, white film on them after a wash?

The cloudy film is usually caused by minerals in the water reacting with the dishwasher detergent.

First, be certain not to use too much detergent. Refer to Adding Detergent to the Dispenser section for recommended detergent amounts. Add an extra rinse to the cycle. LG Dishwashers use less water than traditional dishwashers, so adding an extra rinse aids in rinsing the film away. If the water supply is hard, it may be necessary to add a performance booster that addresses the hard water condition.

How do I remove white film on the tub?

Measure 3 tbsp. (40 g) of citric acid powder and use it to fill the main detergent compartment. Run a

Machine Clean cycle. Do not use detergent.

What steps can I take to improve drying results?

Drying performance is directly affected by the amount of heat that remains in the tub after the heated rinse is performed. If your dishwasher is far away from your home’s hot water heater, it may be necessary to run the hot water tap in the sink before starting a wash cycle, to ensure that cool water is purged from the hot water lines. This will ensure your dishwasher has a consistent supply of hot water from start to finish. Using the High Temp setting also aids in keeping the inner drum temperature and dishes hotter before drying begins.

LG dishwashers are designed to be used in conjunction with a rinse aid. Using a rinse aid will maximize the amount of water that has already been sheeted away from the dishes before the dry cycle begins. If a rinse aid is used and the performance still needs a boost, adjust the amount of rinse aid used. 2 is the default setting, but if necessary set the level to 3 so more rinse aid is used.

Water tends to bead rather than sheet off plastic and nonstick surfaces, making them more difficult to dry. If washing plastic items in a Normal cycle, select the Extra Dry or Night Dry option or both for better drying results. When the rinse aid is empty, the Extra Dry option is selected automatically.

Allow the dishwasher to completely finish the dry cycle before opening the door. If the door is opened in the middle of the dry cycle, the heat that is necessary for the hybrid dry system to work will escape. This will cause all of the dishes inside to remain wet once the cycle finishes.

TROUBLESHOOTING

47

Q:

A:

What is the hybrid drying system?

The dishwasher does not rely on a heating element for the drying process; instead, it relies on the heat that is retained by the dishes and the tub during the wash and rinse cycles to turn the moisture in the tub into humidity.

Warm, moist air in the dishwasher is then pulled into a condensing duct in the door by a fan. The air then cools, which causes the humidity to condense. Room temperature air is also drawn into the duct to help the air cool down faster. When this moisture condenses into a liquid, it is drained out.

NOTE

• Rinse aid is required to enhance the drying performance. If no rinse aid is used, water may remain on the dishes and the tub.

Q:

A:

Q:

A:

Why am I hearing a whistling sound from the dishwasher?

It is important to determine the duration of the noise and when it happens (what part of the cycle).

When water is drawn into the dishwasher, a whistling noise can be heard. This is normal. If the water pressure is too high, it will be louder, so it may be necessary to adjust the water valve to lower the pressure if the noise is too loud.

What kinds of dishes can be placed in the dishwasher?

Ensure that the dishes you place in the dishwasher are dishwasher safe. Plastic dishware will not dry as effectively as glass and metal dishware. Plastic items do not retain heat as well as glass and metal dishware. Plastic cups and dishes may require some hand drying before being put away at the end of the cycle.

Q:

A:

Q:

A:

Can I perform a drain only cycle?

To drain standing water, press and hold Start for three seconds until the cycle stops. Once the dishwasher finishes draining, the power turns off.

Why does my dishwasher continuously chime if I open the door during a cycle or right after the cycle has finished?

This is normal. The dishwasher is letting you know that the interior temperatures of the unit are hot and to use caution when placing your hands inside. Once the unit has cooled down, the chiming will stop.

48

TROUBLESHOOTING

Q:

A:

Q:

A:

Q:

A:

Q:

A:

What is Control Lock and how is it activated?

Control Lock is a feature that prevents the controls from being changed during the cycle. It does not prevent the door from being opened or the unit from being powered off. To activate or deactivate, press and hold Half Load and Energy Saver simultaneously for three seconds.

Can I add an extension to the drain hose?

If an extension drain hose is required, use 5 /

8 for connecting the two hose ends.

" or 7 /

8

" inside diameter, 2-3 ft. length hose and a coupler

An LED is blinking, the machine is chiming, and the dishwasher won't start. What is wrong with the dishwasher?

This is a safety feature. The door must be closed within four seconds of pressing the Start button.

If the door is not closed within four seconds, an LED flashes, an audible alert sounds, and the dishwasher does not operate. To start the dishwasher, open the door and either close the door and press Start (front controls) or press Start and close the door within four seconds (top controls).

Before loading dishes, should I pre-rinse dishes?

No, you don't need to pre-rinse the dishes before loading especially if using the Normal and Auto cycles. The dishwasher washes dishes clean without pre-rinsing.

User Support Videos

For further assistance, there are videos and tutorials available through the LG.com website.

1 On the www.lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials .

2 Select a product category and then pick a topic or search a keyword.

Scan this QR code to quickly access the video search page on the LG website.

TROUBLESHOOTING

49

Before Calling for Service

The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service.

Odor

Problem

Dishwasher will not operate.

Dishwasher operates too long.

Water remains in tub after completion of cycle.

Food soil remains on dishes.

Cloudiness on glassware.

Black or gray marks on dishes.

Yellow or brown film on inside surfaces of dishwasher.

Possible Cause

Start button is not pressed.

Door is not completely closed.

Power supply or power supply line is not connected.

Fuse is blown or circuit breaker tripped.

Control Lock is activated.

Dishwasher is connected to cold water.

The previous cycle was stopped before completion and residual water remains in the dishwasher.

There is food in the bottom of the unit or in the filter.

Unwashed dishes are left in the unit for a long time.

Solutions

• Press the Start button.

• Make sure that the door is completely closed and latched.

• Connect the power supply or power supply line properly.

• Replace the fuse or reset the circuit breaker.

• Deactivate Control Lock.

• Check the water supply connection or water heater setting. (Heating cold water takes longer.)

• Turn on the power, run the Cancel cycle option to remove the residual water, then run the Turbo cycle using detergent but with the dishwasher empty.

• Clean the filter and the interior according to the Maintenance section of the owner’s manual.

• Cycle with one cup of white vinegar in a dishwasher safe glass or bowl placed on the upper rack. (Vinegar is an acid, and with constant use it could damage your appliance.)

Drain hose is kinked or clogged.

• Adjust hose or clear blockage.

Improper cycle selection.

• Select correct cycle based on soil level and type of dishware being washed.

• Check water supply connection or water heater setting.

Water temperature is too low.

Dishwashing detergent was not used.

Low inlet water pressure.

Water jet holes on spray arms blocked.

• Use recommended detergent.

• Water pressure should be between

20 and 80 psi.

Improper loading of dishes.

Filters are clogged.

Combination of excessive detergent and hard water.

Aluminum items rubbing dishes during cycle.

Coffee or tea stains.

• Clean the spray arms.

• Make sure dishes do not block spray arm rotation or interfere with detergent dispenser.

• Clean filters.

• Use less detergent and use a rinse aid to minimize the problem.

• Reposition the dishes.

• Eliminate the stain by using a stain removal product.

50

TROUBLESHOOTING

Problem

Spots and filming on dishes.

Possible Cause

Low water temperature.

Overloading.

Improper loading.

Insufficient water pressure.

Insufficient detergent.

Rinse aid dispenser is empty.

Hard water buildup in the tub.

Some level of noise is normal during operation.

Noise

The dishwasher is not level.

Nozzle arm knocking against dishes.

Dishes don’t dry.

Rinse agent dispenser empty.

Lamps do not illuminate. Power is not connected.

Spray arms do not rotate smoothly.

Holes of spray arms are blocked by food particles.

Upper rack is crooked.

Rack is poorly adjusted.

Dishwasher continuously chimes when the door is opened, during or right after a cycle has completed.

This is a safety measure. Contact with escaping steam or the hot contents of the dishwasher could result in injury.

Solutions

• Water supply should be at least 120 °F for best wash performance.

• Do not overload the dishwasher.

• See the Operation section.

• Water pressure should be between 20 and 80 psi.

• Add the recommended amount of detergent. See the Operation section.

• Refill rinse aid dispenser.

• Remove all dishes, silverware and silverware holder from dishwasher.

Only racks should remain in tub. For best results, use citric acid powder (can be found in canning sections of most grocery stores or online). Measure 3 tablespoons (40 g) of citric acid powder.

Fill main wash compartment with measured powder. If you cannot find citric acid powder, pour approximately one cup (200-300 mL) of white vinegar into shallow bowl and place in upper rack. Run Machine Clean cycle. Do not use detergent.

• Detergent cover opening.

• Drain pump at the beginning of drain cycle.

• Adjust leveling feet.

• Reposition the dishes.

• Check and refill the rinse agent dispenser if empty.

• Connect power supply.

• Clean the holes of spray arms.

• See the Height Adjustable Upper Rack section.

• Close the door until the dishwasher and dishes have cooled down. The chiming will stop if the door is closed or the interior temperature has cooled.

TROUBLESHOOTING

51

Problem

Dishwasher chimes if panel is touched during operation.

Possible Cause

Bumping into or touching the control panel during operation may result in a disabled button sound. Only the Power,

Start, and Control Lock buttons are enabled during operation to prevent cycle settings from being changed inadvertently.

Solutions

• Button sounds can be turned off by pressing and holding Half Load for three seconds.

• The end of cycle chime and safety alert sounds will still sound.

Dishwasher did not finish cycle.

Leaking in front of unit

Your home appliance and smartphone is not connected to the Wi-Fi network.

P1, P2, P3, or P4 appears in display.

n:#, U:#, d:#, t# appearsin display.

(# = a number)

L0, L1, L2, L3 or L4 appears in display.

CL appears in display.

Door was opened during cycle.

Dishwasher not leveled properly.

Wrong detergent used.

The password for the Wi-Fi that you are trying to connect to is incorrect.

Mobile data for your smartphone is turned on.

The wireless network name (SSID) is set incorrectly.

The router frequency is not 2.4 GHz.

The distance between the appliance and the router is too far.

The Download cycle is selected.

Test mode is selected.

Rinse Aid Level setting mode is selected.

Control Lock is activated.

• If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the machine turns off and all settings are lost.

• Verify the unit is level from side to side and from front to back. See leveling instructions in the Installation section.

• If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean the inside of the tub with milk.

• Find the Wi-Fi network connected to yoursmartphone and remove it, then registeryour appliance on LG

SmartThinQ.

• Turn off the Mobile data of your smartphone and register the appliance using the Wi-Finetwork.

• The wireless network name (SSID) shouldbe a combination of English letters andnumbers. (Do not use special characters.)

• Only a 2.4 GHz router frequency issupported. Set the wireless router to2.4 GHz and connect the appliance tothe wireless router. To check the routerfrequency, check with your

Internet serviceprovider or the router manufacturer.

• If the distance between the appliance andthe router is too far, the signal may be weakand the connection may not be configuredcorrectly. Move the location of the router sothat it is closer to the appliance.

• This is not an error code. This code indicates the current Download cycle.

• This is not an error code. This code is used when testing the dishwasher.

Power the unit off and on and the code will disappear.

• This is not an error code. This code indicates the current rinse aid level. For more information, refer to the Adding

Cleaning Agents section.

• This is not an error code. This code indicates that the control lock is activated. Press and hold Half Load and

Energy Saver simultaneously for three seconds.

52

TROUBLESHOOTING

Error Codes

Problem Possible Cause

Water inlet problem.

Drainage Problem.

Air gap or disposal is clogged.

Filters are clogged.

Oversudsing caused by improper detergent,such as liquid dish soap

Failure to level dishwasher.

Water leakage

Solutions

• Check for a clogged, kinked or frozen water inlet hose.

• Check water supply.

• Check for a clogged, kinked or frozen water drain hose.

• Clean air gap or disposal.

• Clean Filters.

• Do not use hand dishwashing liquids.

Only use detergents which are designed for use in automatic dishwashers.

• To remove detergent residue in the tub, pour approximately 4-8 oz(100~200 mℓ) of milk into a shallow bowl, place it in the upper rack and then run the appliance on the Auto cycle.

• Make sure that the appliance is properly leveled.

• Turn off the water supply to the dishwasher and call an LG Electronics

Customer Information Center at 1-800-

243-0000 (U.S.A.) or 1-888-542-2623

(Canada).

• The dishwasher makes an alert sound for 10 seconds, and runs the drain pump intermittently. If power is turned off to the machine, the machine powers back on automatically until the AE error is resolved.

Excessive Water supplied.

Heater circuit failure.

Thermistor failure.

Motor trouble

Vario motor trouble

• Please call an LG Electronics Customer

Information Center at 1-800-243-0000

(U.S.A.) 1-888-542-2623 (Canada).

LIMITED WARRANTY

53

LIMITED WARRANTY

FOR USA

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,

UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT

PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Dishwasher fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United

States, including U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.

Warranty Period

One (1) year from date of original retail purchase

Five (5) years from date of original retail purchase

Ten (10) years from date of original retail purchase

Limited Lifetime

Scope of

Warranty

Labor / Parts

Electronics /

Racks

Direct Drive

Motor

Tub

HOW SERVICE IS HANDLED

LG will also provide, free of charge, all labor and on-site service to replace the defective part.

Electronic control board and dishwasher racks. Customer will be responsible for any labor or in-home service to replace defective parts.

Direct Drive motor. Customer will be responsible for any labor or in-home service to replace defective parts.

Stainless steel door liner and tub. Customer will be responsible for any labor or in-home service to replace defective parts.

• Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

• Replacement products and parts may be new or remanufactured.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT

LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO

THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE

EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR

SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE

DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR

ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install or repair the product; instruction to the customer on operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation.

• Failure of the product to perform during power failures and interrupted or inadequate electrical service.

• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.

• Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined in the product’s owner’s manual.

• Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.

• Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended purpose, or any water leakage where the unit was not properly installed.

54

LIMITED WARRANTY

• Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG.

• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.

• Damage or missing items to any display, open box, discounted, or refurbished product.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and serial numbers, along with original retail sales receipts, are required for warranty validation.

• Increases in utility costs and additional utility expenses.

• Repairs when your product is used for other than normal and usual household use (e.g. commercial use, in offices and recreational facilities) or contrary to the instructions outlined in the product’s owner’s manual.

• Costs associated with removal of your product from your home for repairs.

Poor wash results caused by debris remaining in the filter.

• Clean the filter regularly.

Poor wash results caused by improper loading or over stacking: wash arm won't rotate or soap dispenser is held closed.

• Make certain that no dishes or utensils are in the path of the spray arms.

• Do not place one dish on top of another.

• Use rinse aid or combination detergent.

Poor drying results caused by lack of rinse aid.

Water is not supplied because the water tap is not turned on.

IE error

Water is not supplied because the inlet hose is kinked.

IE error

Not draining because drain hose is kinked.

OE error

• Check and turn on the water tap.

• Reinstall the inlet hose.

• Reinstall the drain hose.

LIMITED WARRANTY

55

The knockout plug in the garbage disposal is not removed.

OE error

• Remove the plug on the disposal.

The disposal or air gap is blocked by debris.

OE error

Inlet valve and drain hose connection problem caused by improper installation.

External leakage

Door movement or closing compromised by incorrect leveling.

No power due to loose connection of power supply line or electrical outlet problem.

Pick-up, electrical wiring, plumbing.

Installation

• Clean the disposal or the air gap.

• Reinstall the hose.

• Adjust the lower front leveling legs to the required height.

• Reconnect the power supply line or repair the electrical outlet.

• You will be charged for the installation.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION

For additional product information, visit the LG website at http://www.lg.com

For assistance using this product or to schedule service, contact LG Electronics at 1-800-243-0000.

For further assistance, write: LG Electronics, 201 James Record Road, Huntsville, Alabama 35813

56

LIMITED WARRANTY

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED

WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,

AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG

ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions.

For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute.

In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA,

Inc. Attn: Legal Department- Arbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver.

Upon failure to resolve the dispute during the

30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and

LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures.

To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration

1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law.

The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs.

You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

LIMITED WARRANTY

57

Hearings and Location.

If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Opt Out.

You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repaircontinued and clicking on “Find My Model & Serial Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

58

LIMITED WARRANTY

FOR CANADA

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT

REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT,

UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER

JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS

ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES”

BELOW.

WARRANTY: Should your LG Dishwasher (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a product distributed in Canada by LG Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty (60) days from the date of manufacture.)

Dishwasher

Extended Component Warranty (Parts Only) (Consumer will be charged for

Labor after One (1) year from the date of purchase.)

One (1) year from the date of original retail purchase

Labor / Parts

(internal/functional parts only)

Five (5) years from the date of original retail purchase

PCB, Rack, Stainless Steel Door

Liner, Tub

Ten (10) years from the date of original retail purchase

DD Motor

• Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

• Replacement products and parts may be new or remanufactured.

• LG Authorized Service Center warranties their repair work for thirty (30) days.

LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS

EXPRESSLY PROVIDED ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER

WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LG

CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY

OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT

THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY

PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR

ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES, LOSS OF GOODWILL,

LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING

DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR

FROM ANY ACTS OR OMISSIONS, TORT, OR OTHERWISE.

This warranty gives you specific legal rights. You may have other rights which may vary from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty’s terms.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install the product; instructing a customer on operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation.

• Failure of the product to perform during power failures and interruptions or inadequate electrical service.

• Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.

• Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product owner’s manual.

• Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.

• Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended purpose, or resulting from any water leakage due to improper installation.

LIMITED WARRANTY

59

• Damage or Product failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or cleaning products that are not approved by LG Canada.

• Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.

• Damage or missing items to any display, open box, discounted, or refurbished Product.

• Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.

• Increases in utility costs and additional utility expenses.

• Replacement of light bulbs, filters, or any consumable parts.

• Repairs when your Product is used in other than normal and usual household use (including, without limitation, commercial use, in offices or recreational facilities) or contrary to the instructions outlined in the Product owner’s manual.

• Costs associated with removal of the Product from your home for repairs.

• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including the Product owner’s and installation manuals.

• Accessories to the Product such as door bins, drawers, handles, shelves, etc.. Also excluded are parts besides those that were originally included with the Product.

• Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the Product.

Improper repair includes use of parts not approved or specified by LG Canada.

Poor wash results caused by debris remaining in the filter.

• Clean the filter regularly.

Poor wash results caused by improper loading or over stacking: wash arm won't rotate or soap dispenser is held closed.

• Make certain that no dishes or utensils are in the path of the spray arms.

• Do not place one dish on top of another.

• Use rinse aid or combination detergent.

Poor drying results caused by lack of rinse aid.

Water is not supplied because the water tap is not turned on.

IE error

Water is not supplied because the inlet hose is kinked.

IE error

Not draining because drain hose is kinked.

OE error

• Check and turn on the water tap.

• Reinstall the inlet hose.

• Reinstall the drain hose.

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LIMITED WARRANTY

The knockout plug in the garbage disposal is not removed.

OE error

• Remove the plug on the disposal.

The disposal or air gap is blocked by debris.

OE error

Inlet valve and drain hose connection problem caused by improper installation.

External leakage

Door movement or closing compromised by incorrect leveling.

No power due to loose connection of power supply line or electrical outlet problem.

Pick-up, electrical wiring, plumbing.

Installation

• Clean the disposal or the air gap.

• Reinstall the hose.

• Adjust the lower front leveling legs to the required height.

• Reconnect the power supply line or repair the electrical outlet.

• You will be charged for the installation.

All costs associated with the above excluded circumstances shall be borne by the consumer.

For complete warranty details and customer assistance, please call or visit our website:

Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.ca

LIMITED WARRANTY

61

PROCEDURE FOR RESOLVING DISPUTES:

EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF

OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED

EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.

EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT

TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION..

Definitions.

For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20

Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute.

Agreement to Binding Arbitration and Class Action Waiver.

Upon failure to resolve the dispute during the

30 day period after LG’s receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG.

Arbitration Rules and Procedures.

To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive,

North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law.

The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG.

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LIMITED WARRANTY

Fees/Costs.

You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accord ance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location.

If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration.

Opt Out.

You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out;” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/ca_en/support/repair-service/schedulerepair and clicking on “Find My Model & Serial Number”).

In the event that you “Opt Out”, the law of the province or territory of your residence shall govern this Limited

Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG.

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.

Conflict of Terms.

In the event of a conflict or inconsistency between the terms of this Limited Warranty and the

End User License Agreement (“EULA”) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA.

LG Customer Information Center

For inquiries or comments, visit www.lg.com

or call:

1-800-243-0000

U.S.A.

1-888-542-2623

CANADA

Register your product Online!

www.lg.com