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DSL700P
Version 1.1
ADSL MODEM CARD
Users Manual
(Configured for SingTel Magix Service)
Contents
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Introduction .....................................................................
Before You Begin ..............................................................
2.1 Minimum System Requirements ......................................................
2.2 Safety Precaution ............................................................................
2.3 Installation Notes............................................................................
Setting Up the Modem Card ............................................
3.1 Installing the Modem Card ..............................................................
3.2 Connecting the Modem Card ..........................................................
9
7
Installing the Modem Driver .............................................
13
Using the Internet ............................................................
19
Uninstalling the Modem Driver .........................................
23
ADSL MAPI Icon .............................................................
A-1 MAPI LEDs .....................................................................................
A-2 MAPI Menu ....................................................................................
25
25
26
Technical Specifications....................................................
29
Frequently Asked Questions .............................................
33
Troubleshooting Guide .....................................................
37
Technical Support ............................................................
41
ADSL Modem User’s Manual
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1. Introduction
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Introduction
Congratulations on your purchase of DSL700P ADSL Modem card!
ADSL , which stands for Asymmetric Digital Subscriber Line , is the latest communication technology that offers faster and uninterrupted Internet access.
The DSL700P is a PCI based Controller-less ADSL modem. It is capable of data rate in both Full-Rate and G.Lite, with Full Rate transmission up to 8
Mbps downstream, 640 Kbps upstream and G.Lite transmission up to
1.5 Mbps downstream, 512 Kbps upstream .
With ADSL modem, you do not require a new phone line. Neither do you need to switch your existing phone line between phone communication and
Internet surfing. The ADSL modem makes use of your existing phone line for
Internet surfing and at the same time, allows you to talk on the phone! As your phone line is dedicated to your home, your connection to the Internet will also be highly secured and reliable!
DSL700P definitely meets more than comfortably, the demands of todays bandwidth intensive applications!
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2. Before You Begin
Before You Begin
This chapter contains information that you need to know before installing your modem card. Please go through them before proceeding with the installation.
2.1
Minimum System Requirements
2.1.1 Hardware
• IBM PC-based computer with Pentium ® 166 processor
• A CD-ROM drive
• A free PCI Bus slot
• 32MB RAM
• 30MB free hard disk space (system files and modem drivers only)
2.1.2 Software - Operating System
Windows ® 98 Second Edition
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2. Before You Begin
2.2
Safety Precaution
• Do not remove your card from its protective bag until you are ready to install it.
• Always try to hold your card by its edges. Avoid touching any electronic components on your card.
• Static electricity can cause permanent damage to your card. To prevent such a damage, you must ground yourself during the installation:
»
»
Use a grounding strap - a coiled wire with a clip at one end and an elastic strap at the other. Wear the strap around your wrist and attach the clip to any non-painted metal surface of your computer chassis.
If you do not have a grounding strap, touch any non-painted surface of your computer chassis before you begin installation, and again every minute or so until the installation is completed.
2.3
Installation Notes
• The graphics and screen illustrations shown in this manual may differ from what you see in your system, but the steps still apply.
• A Philips screwdriver is required.
• The documentation for your computer should come in handy during the installation. Have it ready by your side.
• If you have an existing non Plug-and-Play modem installed in your computer, you must first uninstall its modem driver before you remove the card. Refer to the documentation of your existing modem for details.
If your existing modem is Plug-and-Play, you may proceed to install your new modem.
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3. Setting Up the Modem Card
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Setting Up the
Modem Card
This chapter contains information on how to install and connect the modem card.
3.1
Installing the Modem Card
You need to remove any existing modem installed in your computer. If your modem is non Plug-and-Play, you need to uninstall its modem driver before you remove it. Check your existing modem documentation for details on this.
Power off your computer and any connected devices before installing your modem!
¶
Remove the cover of your computer.
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3. Setting Up the Modem Card
Ë
Locate any available PCI Bus
Slot and remove its cover plate.
Keep the mounting screw to secure your card later.
PCI Bus Slot
Cover Plate
Mounting Screw
Ì
Align your card with the selected PCI Bus slot and firmly push it into the slot.
If the card does not slide in, do not force it. Make sure that the card is aligned properly and try again.
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Í
Secure your card to the computer chassis with the mounting screw.
3. Setting Up the Modem Card
Î
Replace the cover of your computer.
This completes the ADSL modem card installation. Please proceed to the following section on the card connection for ADSL line.
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3. Setting Up the Modem Card
3.2
Connecting the Modem Card
DSL700P
to Telephone Wall Socket from Telephone set
Telephone set
Ê
†Micro-Filter
Ë
Telephone
Wall Socket
Ì
Telephone extension cord
The use of micro-filter optimizes the G.Lite operation.
This completes the ADSL modem card connection. Please proceed to the next chapter to install the driver for your modem.
The connection to the Telephone set is optional. The Phone jack provides convenience to users who need to use the phone when accessing the computer.
The Micro-Filter is not required if you are not connecting to a Telephone
set.
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4. Installing the Modem Driver
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Installing the
Modem Driver
This chapter contains information on how to install the driver for
ADSL modem card in Windows ® 98 Second Edition.
1.
2.
The screens illustrations in this chapter assume that your CD-ROM
Drive is ‘D’. Please change the letter according to your own CD-
ROM drive.
System may prompt for your Windows 98 Second Edition
Installation CD during the driver installation. Have it ready by your side.
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4. Installing the Modem Driver
Power on your computer to start Windows. It will detect the newly-installed
ADSL modem card and prompt for its driver.
1
Place the DSL700P Installation
CD into your CD-ROM Drive and click Next .
2
Click the option " Search for the best driver for your device.
(Recommended) .
" and click Next .
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4. Installing the Modem Driver
3
Select Specify a location and click Browse...
.
Navigate to the directory
\Win98SE on your CD-ROM and click OK .
Click Next .
4
Click Next again to proceed installation with the specified driver.
Allow some time for your system to install the driver.
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4. Installing the Modem Driver
5 System may prompt for your Windows 98 Second Edition Installation
CD .
Replace the DSL700P
Installation CD in your CD-
ROM drive with your Windows
Installation CD and click OK .
6
Upon copying files complete, click Finish .
7
Click Yes to restart your system.
This completes the driver installation for your ADSL modem card in Windows ®
98 Second Edition.
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4. Installing the Modem Driver
Allow some time for your system to restart. Upon system rebooted, please proceed with the following step to verify if your card has been installed properly.
8 i) From your Windows taskbar, click
Start > Settings > Control Panel .
ii) Double-click System icon.
iii) From the Device Manager tab, double-click Network adapters .
You should see DSL700P ADSL
Network Modem listed.
(If the component is not listed, reinstall your driver.)
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4. Installing the Modem Driver
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5. Using the Internet
Using the Internet
This chapter contains information on creating a dial-up icon for the
Magix Internet Connection.
1
For connection to Magix Internet, you need to create a dial-up icon.
From your Windows taskbar, click Start > Programs > Accessories
> Communications > Dial-Up Networking .
2
Click Next .
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5. Using the Internet
3
Enter Magix for the computer name and select
DSL700P device. Click Next .
4
Enter Magix as the Host name / IP address and click Next .
5
Click Finish to complete the dial-up icon settings.
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5. Using the Internet
6
A dial-up icon, will be generated on your Windows desktop.
7 Double-click on the icon. Enter your username and password. Click
Connect to establish a connection to Magix.
Upon successful username and password verifications, you will be able to access the Internet.
(For details, you may refer to the Magix Service Manual that comes with your package.)
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5. Using the Internet
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6. Uninstalling the Modem Driver
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Uninstalling the
Modem Driver
This chapter contains information on how to uninstall the modem driver in Windows ® 98 Second Edition.
Make sure that you have exited the MAPI Icon before proceeding with the uninstallation.
(From your Windows taskbar, right-click on . Select Exit .)
1
From your Windows taskbar, click Start > Settings > Control
Panel . Double-click icon.
2 From the Install/
Uninstall tab, select
DSL700P
Uninstallation and click
Add/Remove...
.
Follow the on-line instructions to complete the uninstallation process.
Restart the system when prompted.
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6. Uninstalling the Modem Driver
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A. ADSL MAPI Icon
ADSL MAPI Icon
This chapter explains the functions on the MAPI Icon.
The MAPI Icon allows you to monitor your ADSL connection, ATM/ADSL states, configure the PVC values and run a few diagnostics tests.
Upon successful driver installation, the MAPI icon , will be displayed at the corner of your Windows taskbar.
A-1 MAPI LEDs
The left LED indicates information being transmitted and the right LED indicates information being received . The following table summaries the
LED activities.
LED
Red, Red
Black, Yellow is flashing or
Yellow, Black is flashing
Black, Black
Green, Green
Description
No ADSL connection
Establishing ADSL connection
Green, Black
Black, Green
Ø
ADSL Connection established - no data traffic
ADSL Connection established - modem is transmitting and receiving data
ADSL Connection established - modem is transmitting data
ADSL Connection established - modem is receiving data
Modem is disconnected, or a problem exists
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A. ADSL MAPI Icon
A-2 MAPI Menu
Right-click the MAPI Icon . The MAPI Menu will be displayed.
A-2-1 Connect/Disconnect
This option allows you to connect or disconnect from the central office equipment.
For advanced users (A-2-2 to A-2-5)
A-2-2 Diagnostic
This option allows you to view the product information and to perform hardware test on the ADSL card (e.g. ADSL Bridge test and Registers test).
Product Infor lists the versions of the MAPI Icon and the protocol driver installed.
The DLL version describes the software being used by both the drivers and MAPI
Icon.
This information is useful whenever making a technical support call.
Run Diagnostics performs a brief hardware check and display the hardware status.
Close all Dial-up sessions before running the diagnostic test.
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A. ADSL MAPI Icon
A-2-3 ADSL Status
This dialog box allows you to monitor the ADSL connection as well as the transmit and receive line rates .
ADSL State displays the current status of the modem.
Protocol displays which ADSL standard is being used.
Transmit/Receive Rate shows the line rate for both the upstream and downstream.
A-2-4 ATM/ADSL Statistic
This dialog box keeps tabs on errors that might affect overall system performance. The counts are reset whenever the PC system is restarted.
Re-training Count tracks the number of ADSL connections performed .
Due to unexpected line condition changes, the driver can retrain the connection causing the Re-training Count to increase.
ADSL implements Reed Solomon (RS) error checking:
FEC Count tracks the forward error correction count .
CRC Count tracks the accuracy of correcting data errors over each 17msec.
ATM HEC Count (header error check) errors are recorded as an indication of ATM packet accuracy .
As a measure of packet transfer performance, the Packet Errors are counted and tracked against the total number of Packets Received . An error rate of less than 0.1% is reasonable under clean ADSL line conditions.
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A. ADSL MAPI Icon
If you have received Bad Received Packets and are concerned about your service, multiply the Bad Received Packets count by 1000 and compare the result with the total Packets Received count. If the number is smaller than the total Packets Received count, then the board is operating normally.
• ATM Transmission Side Statistics displays the number of packets transmitted .
• ATM Receive Side Statistics displays the number of good and bad packets received .
A-2-5 Configuration
This option allows you to check or change the ADSL network modem PVC values .
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B. Technical Specifications
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Technical Specifications
This chapter contains the technical specifications of your card.
The information may be more useful for technically inclined users.
B-1 Drivers Support
• Windows ® 98 Second Edition
B-2 Features
• 32-bit Controllerless ADSL PCI Modem
• UTOPIA Specifications Level I and Level II compliant
• ANSI T1.413 issue 2, ITU-T G.992.1 (G.dmt) and G.992.2 (G.lite) compliant
• Using Discrete Multi-Tone (DMT) line encoding scheme
• Full rate transmission at up to 8 Mbps downstream and 640 Kbps upstream
• G.lite transmission at up to 1.5 Mbps downstream and 512 Kbps upstream
• Rate Adaptive modem at 32 Kbps steps
• Up to 18,000 ft loop reach
• PCI 2.1 Power Management specification compliant
• Software upgradable for future feature enhancement
• Full RFC1483/RFC1577/ RFC2364 protocol stack support
• Spectral compatibility with POTs
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B. Technical Specifications
B-3 ADSL Chipset
Using ITEX Apollo2 Chipset :
• I90188 ADSL PCI/UTOPIA Interface
• I90135 ADSL DMT Modem and ATM Framer
• I90134 ADSL Analog Front End
• NDIS 5.0 miniport driver
B-3-1 I90188 ADSL PCI/Utopia Interface
PCI 32-bit Bus Master Interface compliant to PCI Specification v2.2
UTOPIA Level I v1.0 and Level II v2.01 support for D0 and D3 hot
I90135 Configuration Register Interface
ANSI T1.413 issue 2, ITU-T G.992.1 (G.dmt) and G.992.2 (G.lite) compliant
AC97 Digital Controller compliant to AC97 Specification 2.1
+3.3-volt & +5-volt supplies, 1.60-pin PQFP
B-3-2 I90135 ADSL DMT Modem & ATM Framer
ANSI T1.413 Issue 2 standard DMT modem with embedded ATM
Framer
Standard Utopia Level I and Level II ATM Interfaces
DMT Modulation up to maximum of 256 tones (14 bits)
ADSL/ATM cell-specific Framing and Deframing
Generic ATM TC Layer functions
ATM Specific TC Layer functions
Rotor and Frequency Domain Gain Correction and Equalization
Performs DMT Modulation, Demodulation, Reed-Solomon Encoding,
Bit Interleaving, and 4D Trellis Coding
3.3-volt, 144-pin PQFP
B-3-3 I90134 ADSL Analog Front-End
Integrated Analog Front End (AFE) for ADSL
High sampling rate at 8.832 MHz for both ADC and DACs
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B. Technical Specifications
Two (2) 12-bit DACs, One 13-bit ADC
Differential Analog Input/Output
Accurate continuous-time low pass filters for channel filtering
3.3-volt, 64-pin LQFP
B-4 ADSL Software Support
ATM Layer with Traffic shaping
AAL ATM Attributes - AAL5 & SAR
RFC-2364 PPP over ATM PVCs
RFC-1483 Routed IP over ATM PVCs
RFC-1577 Classical IP over ATM PVCs
UNI 3.0, 3.1 and UNI 4.0 ATM Signalling
B-5 Interfaces
B-5-1 External connectors
2 x RJ11 Telephone socket for telephone line & handset
The specifications herein are subject to change without prior notification.
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B. Technical Specifications
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C. Frequently Asked Questions
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Frequently Asked Questions
This chapter provides the answers to some of the commonly asked questions on your modem.
What is ADSL ?
ADSL, Asymmetric Digital Subscriber Line is a broadband communication technology designed for use on regular phone lines. It has the ability to move data over the phone lines at speeds up to 140 times faster than the analog modem available today.
Why is it called Asymmetric ?
It is called asymmetric because more bandwidth is reserved for receiving data than for sending data. This is useful because many users of the
Internet receive much more data than they send.
What are the benefits of ADSL over analog modems ?
Besides the high-speed advantage, ADSL connection is always on.
There is no longer a need to log on and off, no more busy signals and no more waiting for the connection to established - it is always there.
On top of these, you can use the phone even when the data connection is on. You do not need to switch between surfing the Net and talking over the phone.
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C. Frequently Asked Questions
Will my modem constantly connect near the maximum speed ?
At ADSL speeds, the limitations are much more of the performance of the Internet server you are trying to reach and the amount of traffic on the Internet.
Can I connect to the Magix Internet Services everywhere I go?
No, you cannot. You can connect to this service, only via ADSL phone line enabled for the Magix Internet Services.
Can I run both dial-up modem and ADSL modem?
Yes, but it is not recommended. You may experience slowness during surfing as well as incurring additional cost of maintaining two active connections.
Do I need to use Micro-Filter when using ADSL?
Yes, if you are sharing your DSL line with your telephone. The Micro-
Filter would eliminate noise on the telephone line to ensure the best possible networked phone performance. If the DSL uses a different line and not sharing with your telephone, then a Micro-Filter wouldnt be necessary.
How do I most efficiently connect Micro-Filters to my telephone network ?
Please refer to the diagram on the following page.
Generally, you should abide to the following rules:
1. The port of the Micro-Filter must be connected to your normal phone device (exclude ADSL modem) with its tail end to the wall socket.
The reverse will not work.
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C. Frequently Asked Questions
2. The Micro-Filter should be connected to the top-most branch of the wiring tree that is not connected to the ADSL modem. That implies that the segments of RJ11 cable (see dotted line in the diagram) from the wall socket to the ADSL modem must not be microfiltered.
3. Restrict the number of Micro-Filters to a maximum of 4.
T e l e p h o n e
A n a l o g M o d e m
T e l e p h o n e
F a x
T e l e p h o n e
T e l e p h o n e
T e l e p h o n e
T e l e p h o n e
A n a l o g M o d e m
T e l e p h o n e
A D S L m o d e m
T e l e p h o n e
F a x
R J 1 1 c a b l e s e g m e n t
R J 1 1 c a b l e s e g m e n t w i t h m i c r o f i l t e r
W a l l s o c k e t
W a l l s o c k e t w i t h
R J 1 1 c o u p l e r
R J 1 1 c o u p l e r
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C. Frequently Asked Questions
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D. Troubleshooting Guide
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Troubleshooting Guide
You may encounter some problems while installing or using your modem. This chapter highlights some of the more common issues concerning your modem and their possible solutions.
My system does not detect the network modem when I boot up for the first time.
Make sure your network modem is fully inserted into the PCI Bus slot.
However, if you are sure that the modem has been properly installed, do the following:
1. From the Windows taskbar, click Start > Settings > Control Panel .
2. Double-click on the System icon.
3. Click the Device Manager tab.
4. Check whether there is any yellow exclamation mark (error) on the network devices. If yes, remove the network modem devices and reinstall the modem drivers.
The Mapi icon on the taskbar retrains (with blinking yellow
LEDs) every time I use the phone while surfing on the Internet.
Make sure that you have connected the Micro-Filter as described in section 3.2 - Connecting the Modem Card .
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D. Troubleshooting Guide
My ADSL card constantly tries to establish a ADSL connection
(with blinking yellow LEDs), but fails.
Verify the following points:
1. From the MAPI Menu , select Disconnect and Connect again.
2. Try restarting your PC system and reconnect.
3. If the condition changes with the time of the day, there could be a possible problem with the line.
4. Appliances near your PC may also be introducing noise to your
ADSL service. Minimise appliances around your PC.
How do I change or check the PVC values of my DSL modem ?
From your Windows taskbar, right-click on . Select Configuration .
At the Configuration dialog box, enter your new VPI and VCI values and click Setting . At the next prompt, click Yes to restart your system.
There isnt any MAPI Icon displayed on my taskbar.
You need to install Dial-Up Networking (DUN) version 1.3 to have the
MAPI Icon. Have you upgraded your DUN to version 1.3 ?
If DUN v1.3 is already installed, try restarting your PC. Else, uninstall the driver and try installing again.
I accidentally exited from my MAPI Icon. How do I called out the icon again ?
To call out the icon, double-click mapiicon.exe
from your
C:\windows\system .
There is no sound when video is being streamed.
Ensure that Master Volume Control under the desktop system tray
(bottom right hand corner of your screen) is not set to mute.
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D. Troubleshooting Guide
My ADSL connection disconnects when I run the Diagnostic program.
Running the Diagnostic program will disconnect your card from the
ADSL Line. To re-activate the ADSL Line, right-click the MAPI Icon and select Connect .
When I try to connect to the Internet by clicking the Magix
Internet Services icon, an error message Request service is unknown is displayed.
Check that you have entered the correct user name. Another reason could be that you are not registered for the listed service. Subscribe to the service and try again.
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D. Troubleshooting Guide
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E. Technical Support
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Technical Support
Aztech Sales Enquiries
Hotline
Fax
: (65) 741 7211 (Marketing and Sales Department)
: (65) 749 1198
Working Hours : Monday to Friday - 0900 to 1800
Saturday/Sunday/Public Holidays - Closed
Aztech Technical Support
Hotline
Fax
: (65) 741 7211
: (65) 749 1198
Working Hours : Monday to Friday - 0900 to 1800
Saturday/Sunday/Public Holidays - Closed
Technical Support Considerations
Majority of enquiries can be resolved efficiently. However, there may be cases when it is beyond our technical support to assist you. We may not be able to assist you in:
Hardware conflicts
We will try to discover them and make suggestions but we are unable to repair them over the telephone.
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E. Technical Support
Software conflicts
Removal of other software and reinstalling our software may be the only solution.
O/S problem
If you encounter problems like fatal exception or illegal operation, kindly refer to your PC vendor.
Modifications made to your software
Our technical support officers are trained to support the software we provide as part of our service and they are knowledgable about a wide range of other programs. However, we are unable to support software that has been modified.
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Notes
P/N: 040-5B2414-111
Printed date: April 2000
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