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350
WIRELESS
O W N E R ’ S M A N U A L
TABLE OF CONTENTS
Introduction
Congratulations on your purchase! This manual includes information on the
gaming headset. We encourage you to take a few minutes to read this manual, which describes the product and includes step-by-step instructions to help you to set up and get started. Read and understand all the safety instructions before using your product.
If you have any questions about this product or its operation, please contact your retailer or customer service, or visit us at www.JBLQuantum.com
- 1 -
What’s in the box
06
01 02
01 gaming headset
02 USB charging cable (USB-A to USB-C)
03 Removable microphone
04 2.4G USB wireless dongle
05 QSG, warranty card and safety sheet
06 Windshield foam for boom microphone
03 04 05
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PRODUCT OVERVIEW
Controls on headset
06
03
04
05
01 Volume +/- dial
• Adjusts headset volume.
02 button
• Press to mute or unmute the microphone.
03 Charging LED
• Indicates the charging and battery status.
04 USB-C port
05 Jack for 2.5 mm boom microphone
06 Flat-fold ear cup
07 Status LED (Power / 2.4G)
08 slider
• Slide upwards / downwards to power on / off the headset.
- 3 -
07
08
Controls on 2.4G USB wireless dongle
09
10
01 button
• Hold for more than 5 seconds to enter 2.4G wireless pairing mode.
02 LED
• Indicates the status of 2.4G wireless connection.
- 4 -
Getting started
Charging your headset
2HR
Before use, fully charge your headset through the supplied USB-A to USB-C charging cable.
TIPS:
• It takes approximately 2 hours to fully charge the headset.
• You can also charge your headset through a USB-C to USB-C charging cable
(not supplied).
- 5 -
Wearing your headset
1. Attach the detachable boom microphone.
1. Put the side marked L onto your left ear and the side marked R onto your right ear.
2. Adjust the earpads and headband for a comfortable fit.
3. Adjust the microphone as necessary.
- 6 -
Power on
• Slide the power switch upwards to power on the headset.
• Slide downwards to power off.
The status LED glows solid white upon powering on.
First-time setup (for PC only)
Download
3D audio technologies.
from jblquantum.com/engine to gain access to
Software requirements
Platform: Windows 7 (64 bit) / Windows 10 (64 bit) only
500MB of free hard drive space for installation
TIP:
• available on Windows only.
Software installation required.
- 7 -
1.
Connect the headset to your PC via 2.4G USB wireless connection (See “Using your headset” ).
2. Go to “ Sound Settings ” -> “ Sound Control Panel ”.
3. Under “ Playback ” highlight “
Default ”.
“ and select “ Set
4. Under “ Recording ” highlight “
Default ” .
“ and select “
5. Follow the onscreen instructions to personalize your sound settings.
Set
JBL Quantum350 WIRELESS JBL Quantum350 WIRELESS
- 8 -
Using your headset
2.4G
1. Plug the 2.4G USB wireless dongle into a USB-A port on your PC, Mac,
PS4/PS5 console, or Nintendo Switch™ console.
2. Power on the headset. It will pair and connect with the dongle automatically.
Basic operation
Controls
Volume dial
button
Operation
Adjust main volume.
Press to mute or unmute the microphone.
- 9 -
To pair manually
>5S
1. Power on the headset.
2. On the 2.4G USB wireless dongle, hold the LED flashes white quickly.
for more than 5 seconds until
Both LEDs on the headset and dongle turn solid white after successful connection.
TIPS:
• While the headset is not being charged, it turns off automatically after 10 minutes without wireless connection, or after 30 minutes with wireless connection but no audio input.
• The LED enters connecting mode (flashing slowly) after disconnection from the headset.
• Compatibility with all USB-A ports is not guaranteed.
- 10 -
Product Specifications
• Driver size: 40 mm dynamic drivers
• Frequency response: 20 Hz - 20 kHz
• Microphone frequency response: 100 Hz - 10 kHz
• Sensitivity: 115 dB SPL @1 kHz
• Maximum SPL: 93 dB
• Microphone sensitivity: -42 dBV/Pa @1 kHz
• Impedance: 32 ohm
• 2.4G Wireless transmitter power: <10 dBm/MHz & <20 dBm
• 2.4G Wireless modulation: GFSK
• 2.4G Wireless carrier frequency: 2402 MHz - 2480 MHz
• Battery type: Li-ion battery (3.7 V / 500 mAh)
• Power supply: 5 V 1A
• Charging time: 2 hrs
• Music play time: 22 hrs
• Microphone pickup pattern: Omni-directional
• Weight: 252 g
• Maximum operation temperature: 45 °C
NOTE:
• Technical specifications are subject to change without prior notice.
- 11 -
Troubleshooting
If you have problems using this product, check the following points before you request service.
No power
• The headset turns off automatically after 10 minutes of inactivity. Power on the headset again.
•
Recharge the headset (see “Charging your headset”
).
2.4G pairing failed between headset and 2.4G USB wireless dongle
• Move the headset closer to the dongle. If the issue remains, pair the headset with
the dongle again manually (see “To pair manually” ).
No sound or poor sound
• Make sure you have chosen as the default device in the game sound settings of your PC, Mac or gaming console device.
• Adjust volume on your PC, Mac or gaming console device.
• You may experience obvious sound quality degradation when using the headset near a USB 3.0 enabled device. This is not a malfunction. Use an extension USB dock instead to keep the dongle as far from the USB 3.0 port as possible.
• Make sure the headset and 2.4G wireless dongle are paired and connected successfully.
• The USB-A ports on some gaming console devices may be incompatible with the
. This is not a malfunction.
- 12 -
My voice cannot be heard by my teammates
• Make sure you have chosen JBL QUANTUM350 WIRELESS as the default device in the chat sound settings of your PC, Mac or gaming console device.
• Make sure the microphone is not muted.
No response or malfunction
• Connect the headset to a powered USB-A port with the supplied USB charging cable, then disconnect the cable to reset the headset.
- 13 -
HP_JBL_Q350_OM_V2
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