Installation and Setup Guide
Xerox
®
FreeFlow
®
Express to Print
Windows 10 Installation
Introduction
FreeFlow 9.0 SP16 and higher supports the following Windows 10 versions:
• Windows 8x Pro 32-bit and 64-bit
• Windows 8x Enterprise 32-bit and 64-bit
Installation
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Before you install Express to Print
1. Log in as the Administrator account.
2. Enable the default system administrator account.
a. Right-click the Start button, then select Computer
Management .
b. Select System Tools > Local Users and Groups > Users .
c. Right-click on Administrator, then select Properties .
d. For Account is disabled , clear the check box.
3. Log off, then log in as the Administrator .
4. Install the .NET Framework 3.5.
a. Open the Start Menu, type Control Panel , then press Enter .
b. Select Programs > Turn Windows features on or off .
c. Select .NET Framework 3.5 (includes .NET 2.0 and 3.0) , then select OK .
d. If prompted, select Download files from Windows Update .
Note: You must be connected to the Internet.
e. Select Close .
5. Before you install Express to Print, ensure that you install any applications, such as Microsoft Office, Adobe Acrobat, or any other third-party software required.
Note: For Microsoft Office documents, for each document type, ensure that the specified software is installed, launches properly, and operates before you attempt any document conversion in
Express to Print.
6. Log in as the Administrator.
7. Ensure that your virus checker software is set to allow software installation.
8. Disable the Indexing Service: a. Right-click the Start button, then select Run . Type services.msc
, then click OK .
b. From the list of services, locate, then right-click on Windows
Search .
c. Select Properties .
d. Select the Startup type drop-down menu, then select
Disabled .
e. Select OK , then close the Services window.
9. Disable the User Account Control (UAC): a. Open the Start Menu, type Control Panel , then press Enter .
b. Select System and Security .
c. Under Action Center, select Change User Account Control
Settings .
d. From User Account Control settings, select Never Notify .
e. Select OK .
f. To allow the changes to your computer, select Yes .
10. Run all administrators in Admin Approval Mode: a. Right-click the Start button, then select Run . Type gpedit.msc
, then press Enter . The Local Group Policy window appears.
b. In the left pane, in the Computer Configuration area, for
Windows Settings , click the triangle. The subfolders appear.
c. For Security Settings , click the triangle. The subfolders appear.
d. For Local Policies, click the triangle. The subfolders appear.
e. Click Security Options . The available policies appear in the right pane.
f. Scroll down to User Account Control: Run all administrators in Admin Approval Mode , then double-click it to open the window.
g. Ensure that Disabled is selected, then click OK . The Security
Setting changes to Disabled.
h. Close the Local Group Policy Editor window.
i.
To enable changes, restart the computer.
11. After the computer restarts, log in as the System Administrator.
Install the software
1. To download Express to Print, open a Web browser window, then type www.xerox.com
. Select Support & Drivers > Software &
Platforms > FreeFlow > FreeFlow Express to Print > Software .
2. Select the appropriate file, then click Download and Save . Note where you saved the installation file.
3. Locate, then open the installation file. To begin installation, double-click ExpressToPrint-9.0.X.X-YYY.exe
, where YYY is the three-letter language extension.
The installation program opens and checks for system prerequisites.
Note: If a prerequisite is not met, the installation ends. Resolve any issues, then restart the installation.
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4. After the installation completes, and the welcome message appears, click Next .
5. The Software License Agreement window opens. Click I Agree.
6. The Installation Options window opens. Select the document types to enable. Ensure that at least one document type is selected, then click Next .
7. The Destination window appears. Verify that the information is correct, then click Next .
8. The Ready to Install window appears. Click Install .
During installation, various windows appear, such as the Prepare
System window and Installation window.
9. Once the FreeFlow Installation Completed Successfully window appears, click Finish . The system restarts.
Note: If the installation completes with warnings, follow the onscreen instructions to resolve any issues.
10. Once installation completes, to ensure that general users can submit print jobs, submit at least one job as the System
Administrator.
11. Enable MSMQ on the system: a. Open the Control Panel.
b. Navigate to Programs and Features .
c. Select Turn Windows Features on or off .
d. Select Microsoft Message Queue (MSMQ) Server , then expand the option to enable the following:
• MSMQ Triggers
• Multicasting Support e. Select OK .
f. Reboot the system.
12. Complete Part C to configure the system.
Configure the system
Complete the section detailed below.
Set Up Printers
The simplest way to add a printer is to know the printer/print server IP address. If you do not know the IP address of the printer, contact your internal IT department for assistance. These instructions assume that you have the IP address.
1. Open the Start Menu , then select All apps . From Xerox FreeFlow, click Printer Registration .
2. On the Installed Products window, clear all product selections except FreeFlow Express to Print . Click OK .
3. On the Printer Registration window, click Add . The Add Printer
Wizard appears.
4. Type the IP address for the printer or print server, then click
Identify Configuration . If you do not know the IP address, you can type the Printer Name.
5. If the Printer Model and Controller or Server Type are identified incorrectly, select the correct values from the respective menus.
Click Next.
6. Choose one of the following: a. To have all queues that are available on the printer appear in
Express to Print, select Automatically register all queues at printer , then click Next . Clear any queues that are not wanted, then click Finish .
b. To specify a single queue to appear in Express to Print, click
Next . Select the queue that you want from the menu, then type a name for the queue as it appears in Express to Print.
This name cannot be the same as the actual queue name.
Select Finish .
Your printer and the selected queues are added to Express to Print.
For details about other settings, consult the Printer Registration online help.
7. To license your software, proceed to the following section.
Licensing
To license Express to Print, ensure that you are logged on as the
System Administrator or equivalent.
Note: Your Activation Key and Product Serial Number are included in the Express to Print kits that are delivered with your order. The
Hardware Address (MAC) number is available on the FreeFlow
Express to Print Licensing window.
1. Open the Start Menu, then select All apps . From Xerox FreeFlow, click Express to Print .
2. If a splash screen appears, click the splash screen to close it.
3. If the Getting Started window appears, click Exit .
4. After Express to Print starts, click Help > Licensing .
The FreeFlow Express to Print Licensing window appears. Note the Hardware Address (MAC) number, required to generate the
license file in step 7.
5. Click Enable .
6. Click Xerox Software Activation Portal .
Note: If you do not have Internet access on the Express to Print device, see
Activation Using a Different Computer on page 3
.
7. At the portal website, type the requested information.
The license file is generated and presented.
8. To save the license file, click Save and Download License File .
Ensure that you save the license file to a location that you can find easily.
9. In Express to Print, click Next .
10. Click Load License File .
11. The Select License File window appears. Navigate to the location where you saved the license file. Select the file, then click Open .
Licensing is complete.
License Maintenance
To retrieve your current license file, remove a license, or reset a license due to a hardware failure, follow these steps:
1. In Express to Print, click Help > Licensing .
2. To perform the license maintenance task that you want, click the appropriate link, then follow the instructions that are provided.
Software Maintenance
Moving the Software to Another Computer
If you are moving the software from one computer to another, before you perform the licensing activation, ensure that you remove the software license from the old computer. To remove the software, you must obtain a Deactivation key.
1. In Express to Print, click Help > Licensing.
2. Follow the onscreen information about deactivation, then click
Next . The process that you choose depends on how you purchased the software originally.
3. Click the Xerox Software Activation Portal button.
4. To acquire the Deactivation file, at the portal website, type the requested information, then click Next .
5. To save the file, click browse , then select the destination where you want to save the file. Note where you saved the file.
6. In the FreeFlow Express to Print Licensing window, click Load
Deactivation file , select the Deactivation file that you saved, then click Open .
7. Click Next . The software is deactivated.
8. Install Express to Print on the new computer and follow the
procedure for Licensing on page 2.
Note: You need the original Activation key, Deactivation key, and the Hardware Address (MAC) number.
9. To remove the software from the old computer, refer to Removing
Deactivated Software from a Computer.
Removing Deactivated Software from a Computer
1. Open the Start Menu. Select Control Panel > Programs and
Features .
2. From the list, double-click FreeFlow Express to Print .
3. To remove the software, follow the instructions that appear.
Activation Using a Different Computer
If you do not have Internet access on the Express to Print device:
1. Take the activation key, product serial number, and Hardware
Address (MAC) number and move to a device that does have
Internet access.
2. Log in to the Xerox Software Activation Portal at https://www.xeroxlicensing.xerox.com/activation
3. At the portal website, type the requested information.
4. The license file is generated and presented. Click Save and
Download License File .
5. Save the license file to removable media.
6. Take the license file to the Express to Print device and proceed with step 9 in the Licensing section.
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