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GN32DA
CURVED GAMING MONIT OR
USER MANUAL
In order to continue serving our customers and providing the best products, our product information including our user manuals may receive updates from time to time. Please check our website for the latest user manuals and product materials. Ver 1.0 6/11/19
Table of Contents
Section 1: Safety Precautions................................................................3
Section 2: Box Contents .........................................................................4
Section 3: Product Overview .................................................................5
3.1 – Monitor Buttons .......................................................................5
3.2 – Monitor Ports ..........................................................................5
Section 4: Stand Installation ..................................................................6
Section 5: Wall Mounting........................................................................7
Section 6: Connectivity Options ...........................................................8
6.1 – Connecting the Power Cable ..................................................8
6.2 – Connecting Headphones ........................................................8
6.3 – DP Connectivity ......................................................................9
6.4 – HDMI Connectivity ..................................................................9
6.5 – DVI Connectivity .....................................................................9
Section 7: Basic Operation ....................................................................10
Section 8: Indicator Light .......................................................................10
Section 9: OSD ........................................................................................11
9.1 – OSD Menu Functions ..............................................................12
Section 10: ECO Modes and Gameplus Switching ..............................13
Section 11: Troubleshooting ..................................................................14
11.1 – General Problems ..................................................................14
11.2 – PIP (Picture in Picture) Input Information ..............................15
11.3 – PBP (Picture by Picture) Resolution Information ...................15
Section 12: Information .........................................................................16
12.1 – Specifications
........................................................................16
12.2 – Resolution Compatibility for DVI/DP .....................................16
Section 13: One-Year Limited Hardware Warranty ..............................17
2
Section 1: Safety Precautions
Read and observe the following warnings and information below.
1. Before cleaning, always unplug your monitor. It is recommended that you use dry cloth or lightly damp cloth to clean your monitor. Dry cloth is, however, the safest. If using damp cloth, wait for your monitor to completely dry before plugging it in again.
2. Do not use alcohol or ammonia-based cleaner and/or liquids to clean your monitor.
3. This monitor features ventilation openings on the back of the unit. Avoid blocking these openings to prevent the monitor from overheating.
4. Avoid placing this monitor near any heat sources, e.g., portable heaters or heating vents, as this may cause damage to your monitor.
5. Do not spray cleaner and or any kind of liquid directly onto the monitor’s screen or any part of the monitor.
6. Do not insert anything into ventilation openings.
7. Always make sure your monitor is placed on a secure, level surface to prevent it from falling and sustaining damage.
8. Unplug the monitor during extended periods of non-use.
9. Do not place heavy items on the monitor or monitor cables.
10. Do not attempt to disassemble or remove parts from the monitor. Any disassembly or modification not performed by an authorized technician can result in damage to the monitor and/or possible exposure to high-voltage electricity, which may lead to serious injury or death.
VIOTEK shall not be held responsible for injury or damage of products or persons due to failure to adhere to the aforementioned precautions or any others noted hereafter.
3
Section 2: Box Contents
Monitor x 1 Stand Stem x 1 Stand Base x 1 Cable Clip x 1
NO. 1 Screw x 1 NO. 2 Screws x 2 NO. 3 Screws x 4
(for Wall Mounting)
DP Cable x 1
Power Cable x 1
(AC 100-240V, 50/60Hz)
Screwdriver x 1
Note: The NO. 3 Screws come in two sizes: 26mm x 2 and 31mm x 2.
4
User Manual x 1
Section 3: Product Overview
3.1 – Monitor Buttons
1 2 3 4 5 6 7
1
Power Connector
: Insert the power cable to supply power to the monitor.
2
M Menu Button
: Press to display the OSD menu or enter sub-menus.
3
Down Button
: Press to move down in the menus.
4
Up Button
: Press to move up in the menus.
5
E Exit Button
: Press to exit.
6
Power Button
: Press to turn the monitor on/off.
7 LED Indicator
: Changes colors to indicate status. Refer to Section 8.
The E button can also be used to switch between “Limit” and “Full” color gamuts when a compatible graphics card and either HDMI or DP connections are in use.
3.2 – Monitor Ports
8 9 10 11
8
Audio Output
: Insert the audio cable for output of audio signals.
9 DP Connector
: Insert one end of the DP cable into the computer’s DP output and
10 connect the other end to the monitor’s DP port.
HDMI Connector
: Insert one end of the HDMI cable into the computer’s HDMI output
11 and connect the other end to the monitor’s HDMI port.
DVI Connector
: Insert one end of the DVI cable into the computer’s DVI output and connect the other end to the monitor’s DVI port.
5
Section 4: Stand Installation
Keep the foam underneath the monitor before attaching the stand.
1. Open the package and take out the product with foam still attached. Gently place it on a desktop or table.
2. Take out the cable clip, stand stem and stand base. Remove the foam covering the bottom of the monitor. Slide the cable clip down on the back of the stand stem to attach it to the stand stem. Use the NO. 1 screw to fasten the Stand Base to the Stand Stem.
Cable Clip
Stand Stem
NO. 1 Screw x 1
Stand Base
3. Press the button to remove the stand plate, and use two NO. 2 screws to install the it onto the stand stem.
Stand Plate
Button
NO.2 Screws x 2
4. Insert the stand’s plate into the opening on the back of the monitor. It should click into place. Make sure the stand is securely attached to the back of the monitor before removing the monitor from the remaining foam and stand it up on a secured, level table or desk.
The stand can easily be detached from the monitor by pressing the button near the stand plate. Make sure the monitor is laid on a flat surface before removing the stem.
Button
6
Section 5: Wall Mounting
This monitor ONLY includes screws which can be used for attaching the monitor to a mount. No mount or mounting accessory is included.
1. Open the package and take out the product with foam still attached. Gently place it on a desktop or table. Remove the extra parts and the foam covering the monitor. If the monitor is already attached to the stand, remove the stand.
2. Remove the original four screws from the opening in the back of the monitor ( 1 ).
3. Follow the directions received with your mount, stand, or accessory and install the monitor on the wall or fixture as desired. Remember to use the included NO. 3 screws when attaching anything to the back of the monitor. Refer to the image ( 2 ) for correct screw placement.
- Do not discard the original screws.
- Use only the four NO. 3 screws ( 2 ) provided. You MUST follow the instructions below for secure installation.
1
2
Use the 31mm
NO. 3 Screws x 2
Use the 26mm
NO. 3 Screws x 2
4. Follow the directions received with your mount, stand or accessory. Install the monitor on the wall or fixture as desired.
Mount
(not included)
7
Section 6: Connectivity Options
6.1 – Connecting the Power Cable
Connect the included power cable to the power connector, and then plug the other end into an wall outlet.
Power Cable
6.2 – Connecting Headphones
Plug in your headphones, or any 3.5mm-compatible external audio device, to receive audio signals from your monitor. If your headphones are connected to the monitor while audio devices are connected to your computer, the audio devices will not produce sound.
Headphones and other audio devices not included.
Headphones (not included)
Listening to loud audio for prolonged periods of time may permanently damage your hearing.
8
6.3 – DP Connectivity
In order for the monitor to receive DP signals from the computer, use the DP cable to connect the monitor to the computer.
DP
DP Cable (included)
DP OUTPUT
6.4 – HDMI Connectivity
In order for the monitor to receive HDMI signals from the computer, use an HDMI cable to connect the monitor to the computer.
HDMI Cable (not included)
HDMI OUTPUT
PC
6.5 – DVI Connectivity
In order for the monitor to receive DVI signals from the computer, use a DVI cable to connect the monitor to the computer.
9
DVI OUTPUT
DVI Cable (not included)
Section 7: Basic Operation
1. Insert one end of the DP cable into your PC’s graphics card. Other connection types may be used. Additional cables not included.
For optimal refresh rate (or “performance”), it is recommended to use a DisplayPort
(DP) or DVI-D dual link cable with the monitor’s corresponding connector.
2. Connect the other end of the cable to the corresponding connector on your monitor. See the image below.
DP Connector DVI Connector
Audio Output HDMI Connector
3. Connect the power cable to your monitor then connect the other end to your power source. It is recommended that you use a surge protector with adequate voltage if a wall outlet cannot be reached directly.
4. Locate the power button on the monitor and press it to turn the monitor on.
AMD FreeSync
This feature itself is off by default. In order to use this feature, please note you must have hardware with FreeSync capability, a DP cable, and the latest graphic drivers. To use this feature, connect your computer and monitor with a DP cable. After connecting, you may receive a prompt to enable the feature on your computer. If you do not receive the prompt, you may need to enable the function in your graphics card menu. See your graphics card manufacturer’s documentation for instructions on how to turn on and/or enable FreeSync.
Section 8: Indicator Light
Indicator Light
Solid blue light indicates power is on and the monitor is operating normally. Flashing blue light indicates no video source , no horizontal or vertical signal has been detected or power is low.
Please ensure your computer is on and all video cables are fully inserted and/or connected.
10
Section 9: OSD
The On-Screen Display (OSD) Menu may be used to adjust your monitor’s settings and appears on screen after turning on the monitor and pressing the M button.
When using the monitor for the first time, settings will automatically adjust to optimal settings according to your computer’s specifications.
1. Press any one of the buttons ( M , , , E, ) to activate the navigator screen. eco
2. Press M button to enter the OSD screen.
DP
Input Source
Brightness/Contrast
Color Setting
Picture Quality Setting
Display
Audio
Multi-Window
Other
DVI
HDMI
DP
Resolution ： 2560x1440 @ 144Hz
Window 1:
InputSource: DP
Resolution: 2560x1440@144Hz
Window 2:
InputSource:
Resolution:
E
3. Press or to browse functions.
- Highlight the desired function and then press M to enter the sub-menu.
- Press or to browse sub-menus, then press M to highlight the desired function.
- Press or to highlight an option, and then press M
to confirm the settings and exit the current screen.
4. Press E to exit the current screen.
11
9.1 – OSD Menu Functions
Main Menu Sub-Menu Options Description
Input Source
Brightness/
Contrast
DVI
HDMI
DP
Brightness
Contrast
DCR
Gamma
Picture Mode
Color Setting
Color
Temperature
Warm, Cool, User Select color temperature
USER
Low Blue Light
Red, Green, Blue
Customize RGB components
0~100
Set blue light filtering level
Hue/Saturation Hue, Saturation Adjust hue and saturation levels
Bypass
Sharpness
Turn the bypass function on/off
Adjust display sharpness
Picture
Quality
Setting
Response Time
Noise Reduction
Super-Resolution
NONE
NONE
NONE
0~100
0~100
On
Off
Switch to DVI signal input
Switch to HDMI signal input
Switch to DP signal input
Adjust display brightness
Adjust display contrast
Turn on DCR function
Turn off DCR function
Gamma 2.0
Gamma 2.2
Set Gamma add-in
Gamma 2.4
Standard, Text,
Movie, Game, FPS, Set visual mode according to activity
RTS
On, Off
0~100
Off, High, Middle,
Low
Off, High, Middle,
Low
Off, High, Middle,
Low
Adjust response time
Reduce the interference of image noise caused by signal source interference
When the resolution of the display screen is low, this function can be turned on to enhance the image resolution.
Dynamic
Luminous Control
On, Off
Compensate for gray scale display screen and strengthen the expression of gray scale
FreeSync
Display
Audio
Aspect Ratio
DP Version
Mute
Volume
Audio Source
On, Off
Wide Screen, 4:3,
Auto
Turn the FreeSync function on/off
Select on-screen aspect ratio
DP 1.1, DP 1.2
On, Off
0-100
Auto Source,
HDMI, DP
Select DP version
Turn mute mode on/off
Adjust audio volume
Select audio signal input via HDMI or DP
12
Main Menu Sub-Menu
Multi-
Window
Other
Multi-Window
Options
Off, PIP Mode,
PBP 2Win
Description
Select PIP/PBP modes according to the number of input signals etc.
Sub Win2 Input DVI, HDMI, DP Select according to input signal for PIP/
PBP mode
PIP Size
Small, Medium,
Adjust the PIP/PBP display window size
Large
PIP Position Top Right, Top
Left, Bottom
Right, Bottom Left
Adjust the PIP/PBP window position
Swap
Language
NONE
English, 简体中文，
한국어， Español
Swap the PIP/PBP signal sources
Set OSD language
OSD H-Position 0-100
OSD V-Position 0-100
Adjust the OSD’s horizontal position
Adjust the OSD’s vertical position
OSD
Transparency
0-100 Adjust OSD’s overall transparency
OSD Time Out 5-100
OSD Rotation
Reset
Normal, 90, 180,
270
Set how long the OSD remains open after non-use
When the user flips the display, this function can also flip the OSD to achieve the best display angle
Reset monitor configurations
Section 10: ECO Modes and Gameplus Switching
•
Press any one of the buttons ( M , , , E, ) to activate the navigation window.
eco
•
Press ( eco
) button to switch ECO modes. These modes include Standard, Text, Movie,
Game, FPS, and RTS and can be used to optimize settings according to your activity.
Standard mode is suitable for most activities.
Standard
•
Press ( ) button to switch Gameplus modes. According to the needs of your game, choose the corresponding game icon. These game icons are primarily designed to optimize your aim during shooting games, though they can be used for other scenarios.
13
•
Press E ( ) to set RGB range (Limited or Full) effects.
RGB Range:Limited
Section 11: Troubleshooting
11.1 – General Problems
The screen is blank
•
Press the power button to turn the monitor on.
• Confirm the brightness and contrast settings are set normally.
• Check if the indicator light is flashing. If so, there is no signal from your video source.
•
If your source is a notebook or laptop, make sure it’s powered on and set to mirror or extension mode.
The image is out of focus
•
Make sure the video cable is inserted properly at both ends.
The screen is flashing
• Plug monitor into a different power source. Insufficient power can cause this issue.
• Make sure devices such as non-shielded speakers, fluorescent lighting, AC transformers, table fans, etc., are a safe distance away from your screen to avoid magnetic disturbances.
The color bleeds or visual effects appear unusual.
•
If your screen is all red or blue, or any colors disappear, check to see that the cable is properly inserted. A loose connection can cause a bad signal.
•
Try connecting to another video source for comparison.
The screen appears to be scrolling, rolling, or moving unusually.
• Check that your source frequency is within 55-76Hz.
•
Reconnect and ensure your video cable is secure.
The monitor needs cleaning
•
Make sure the monitor has been powered off before cleaning.
•
Always use soft, non-abrasive cloth when cleaning.
•
Use dry, non-abrasive cloth to gently remove debris or dust.
•
If necessary, lightly dampen a non-abrasive cloth with water and gently clean the surface.
•
Never use alcohol or ammonia-based cleaning solutions.
•
Never spray liquid directly onto any part of the monitor.
The indicator light does not work
•
Check if the power is on .
•
Make sure the power cable is properly connected to the monitor and power source.
Cannot plug and play.
•
Check PC requirements to make sure it is compatible with the monitor.
•
Check graphics card requirements to make sure it is compatible with the monitor.
Dim image
•
Adjust the brightness and contrast ratio.
Image jitter/moire pattern
•
Nearby electric equipment may be interfering with the monitor.
Light indicator is on or flashing, but there is no image displayed on screen
•
Check if the monitor power is on.
14
•
Check if the graphics card is installed properly.
•
Make sure the power cable is properly connected to the monitor and power source.
Image position is not centered/the size is not right
•
Please adjust Clock or Auto settings.
Color difference (colors are not optimized)
•
Adjust RGB color settings or reset color temperature.
11.2 – PIP (Picture in Picture) Input Information
Mode
Mode 1
Mode 2
Mode 3
Home Screen
Input Source
DP
HDMI
DVI
Picture in Picture Additional Input
Source
Interchange
Window
DP HDMI DVI
X
X
X
Picture
Mode
” ” means this feature is supported while “X” means it is not supported.
11.3 – PBP (Picture by Picture) Resolution Information
While using this feature and in order to obtain an optimal viewing experience, it is recommended to set both panels to the same resolution.
1 2
It is recommended to set the first panel to 1280 x 1440 @
60Hz resolution.
It is recommended to set the second panel to 1280 x 1440
@ 60Hz resolution.
At this resolution, tearing and visual deformation should be minimized.
15
Section 12: Information
12.1 –
Specifications
Item Detail
Model Number
Screen Size
Curvature
Viewing Angle
Aspect Ratio
Resolution
Backlight
Typical Brightness
Default Color Temperature
Contrast Ratio
Dot Pitch
Response Time
Refresh Rate
Ports
Power
Power Consumption
OSD Language
Environmental Tem &
Humidity
VESA Mounting
Dimension (with stand)
Net Weight (with stand)
GN32DA
31.5’’
1800R
178° (H)/178° (V)
16:9
2560 x 1440p
E-LED
280 cd/m 2
6500
3000:1
0.09 x 0.27mm
6MS
144Hz
DVI, HDMI, DisplayPort (DP), Audio Out
100-240V, 50/60Hz 1.5A
Typical: 42W, Max: 65W, Standby ＜ 0.5W
English ，简体中文， 한국어， Español
Operating: 32ºF to 95ºF
Storage: -4ºF to 140ºF 10-90% RH (non-condensation)
75 x 75 mm
28.3 x 22.4 x 9.8 in
17.7Ibs / 8.05kg
12.2 – Resolution Compatibility for DVI/DP
System Requirements below are the minimum system requirements for your GN32DA monitor.
The requirements are recommended in order to properly use all of the monitor’s features and ensure high-quality picture.
Operating System : Windows® 7 / Windows® 8 / Windows® 10 64-bit (latest service pack) or higher, Processor (CPU): Intel® Core™ i5 or AMD Phenom™ II X3 or higher, Graphics Card:
NVIDIA® GeForce® GTX 950 or AMD Radeon™ R9 380 or higher, Memory: 6 GB RAM. All trademarks and registered trade names are the property of their respective owners.
16
Section 13: One-Year Limited Hardware Warranty
Your VIOTEK ® GN32DA Curved Gaming Monitor (”Product”) includes a One-Year Limited
Hardware Warranty (“Warranty”). The Warranty covers product defects in materials and workmanship under normal use. This Warranty is limited to residents of the United States and
Canada only and is available only to original purchasers. This Warranty gives you specific legal rights and you may also have other rights which vary from state to state.This Warranty starts on the date of your purchase and lasts for one year (the “Warranty Period”). The Warranty Period is not extended if the Product is repaired or replaced. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive. Warranty services are provided by Viotek Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and to the extent permitted by law, WP will:
(1) repair the hardware defect by using new or refurbished parts that are equivalent to new in performance and reliability; or (2) exchange the Product with a product that is new or refurbished which is substantially equivalent to the original product. This Warranty is for one replacement only of like-items and does not cover items out of production if the product is no longer made or stocked. This Warranty is not assignable or transferable. The original purchaser may call WP’s toll-free number at 1-855-229-9472 for service requests. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes WP’s property.
This warranty only covers technical hardware defectiveness during the warranty period and under normal use conditions. WP does not warrant uninterrupted or error-free operation of this Product. This Warranty does not cover any damage due to: (a) transportation; (b) storage;
(c) improper use; (d) failure to follow the product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.
Important: Do not disassemble the Product. Disassembling the Product will void this Warranty.
Only WP or a party expressly authorized by WP should perform service on this Product.
DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE YOUR SOLE
AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR ANY BREACH OF THIS
LIMITED WARRANTY. OUR LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE
ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER
ANY CIRCUMSTANCES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL
OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE
DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
DECLARATION OF CONFORMITY
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
17
FCC RELATED INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
18
COPYRIGHT © 2019 VIOTEK.
ALL RIGHTS RESERVED.
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