GDC SX-2000ATO, SX-2000TR User Manual

GDC SX-2000TR is a high-performance digital cinema server designed for commercial theaters. With its integrated media block, it offers advanced capabilities for HFR playback, 4K resolution, immersive audio, and integrated security features. The SX-2000TR provides reliable and flexible content management, enabling theaters to deliver exceptional cinematic experiences to their audiences.

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HFR UPGRADE MANUAL FOR

SX-2000(A/T) TO SX-2000(A/T)R

DIGITAL CINEMA SERVER WITH

NEW INTEGRATED MEDIA BLOCK

SMS version 9.0

December 19, 2012

SX-2000(A/T)R Digital Cinema Server with

New Integrated Media Block

STANDARD UPGRADE PACKING LIST AND RETURN LIST .......................................... 6

1.1

Standard Upgrade Packing List ............................................................................. 6

1.2

Standard Upgrade Return List ............................................................................... 6

UPGRADE INFORMATION .............................................................................................. 6

BEFORE THE UPGRADE ................................................................................................ 7

3.1

Backup .................................................................................................................. 7

3.2

Swapping IMB ....................................................................................................... 7

3.3

Connections .......................................................................................................... 7

3.4

Notes ..................................................................................................................... 7

INSTALLING THE ADDITIONAL GIGABIT NETWORK CARD ......................................... 8

UPGRADE PROCEDURE .............................................................................................. 10

5.1

Run the ServerID Upgrade .................................................................................. 10

5.2

Apply Upgrade Package 1 ................................................................................... 10

APPLY UPGRADE PACKAGE 2 ..................................................................................... 12

AFTER THE UPGRADE ................................................................................................. 13

7.1

Preparing the SOM OS ....................................................................................... 14

7.2

How to Update the SOM OS Serial Number ........................................................ 14

PREPARING FOR PLAYBACK ...................................................................................... 15

PROJECTOR SETTING FOR MPEG2 PLAYBACK ON SOM ......................................... 17

10.

CAUTION ....................................................................................................................... 17

11.

APPENDIX ..................................................................................................................... 17

11.1

IMB Audio and GPIO Port Pin Layout .................................................................. 14

Thank you for purchasing a GDC Digital Cinema Server SX-2000(A/T)R with NEW

Integrated Media Block from GDC Technology Limited.

To upgrade SX-2000 to SX-2000(A/T)R server with NEW Integrated Media Block, please review this Upgrade

Manual.

COPYRIGHT NOTICE

All rights reserved. No part of this manual may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in a form or by any means, electronic, mechanical, photocopying, recording, magnetic, optical, manual or otherwise, or disclosed to third parties without prior written permission of GDC Technology Limited.

MANUAL DISCLAIMER

This manual is made with SMS version 9.0 and there might be slight differences depending on the software version the server is running. The contents, features and specifications stated in this manual are subject to change without notice due to continuous product development and improvements. In no other event shall GDC Technology Limited be liable for any loss of profit or any other commercial damages, including but not limited to special, consequential, or other damages.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the

FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

SOFTWARE LICENSE & SOFTWARE MANUAL AGREEMENT

This is an agreement between “GDC Technology Ltd, (“Licensor”) and user (“Licensee”), who is being licensed to use the upgrade software referred to herein (“Software”) and software upgrade manual (“Manual”).

2. Licensee acknowledges that this is only a limited nonexclusive license. Licensor is and remains the owner of all titles, rights, and interests in the Software and Manual.

3. This License permits Licensee to install the Software on GDC genuine digital cinema servers that are either owned by the

Licensee or maintained by the Licensee under a service contract with the server owner. Licensee will not make copies of the

Software or Manual, nor allow copies of the Software or Manual to be made by others, without the prior written consent of

Licensor. Licensee may make copies of the Software and Manual for the purpose of assisting the upgrade process itself, however all such copies should be destroyed at the end of the upgrade process.

4. THE SOFTWARE AND MANUAL ARE EACH PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR

IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE AND NONINFRINGEMENT. LICENSOR MAKES NO REPRESENTATIONS AS TO

PERFORMANCE, ACCURACY, COMPLETENESS, CORRECTNESS, SUITABILITY OR VALIDITY OF THE SOFTWARE

AND INFORMATION CONTAINED IN THE SOFTWARE UPGRADE MANUAL. IN NO EVENT SHALL LICENSOR BE

LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR

OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER

DEALINGS IN THE SOFTWARE OR SOFTWARE UPGRADE MANUAL.THE ABOVE-STATED LIMITED WARRANTY.

REPLACES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AND LICENSOR DISCLAIMS ALL IMPLIED.

5. In the event of any defect in the Software, Licensee's exclusive remedy is as follows: Licensee will return all copies of the

Software to Licensor, at Licensee's cost, and Licensor will send Licensee a replacement copy of the Software.

6. Notwithstanding the foregoing, LICENSOR IS NOT LIABLE TO LICENSEE FOR ANY DAMAGES, INCLUDING

COMPENSATORY, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, CONNECTED

WITH OR RESULTING FROM THIS LICENSE AGREEMENT OR LICENSEE'S USE OF THIS SOFTWARE.

7. Licensee agrees to defend and indemnify Licensor and hold Licensor harmless from all claims, losses, damages, complaints, or expenses connected with or resulting from Licensee's business operations.

8. Licensor has the right to terminate this License Agreement and Licensee's right to use this Software upon any material breach by Licensee.

9. Licensee agrees to return to Licensor or to destroy all copies of the Software upon termination of the License.

10. This License Agreement is the entire and exclusive agreement between Licensor and Licensee regarding this Software and

Manual. This License Agreement replaces and supersedes all prior negotiations, dealings, and agreements between Licensor and Licensee regarding this Software and Manual.

11. This License Agreement is governed by the laws of California for all servers installed in the US and Hong Kong for servers installed in the rest of the world.

12. Licensor will not be liable for any errors, omissions, or any losses, injuries, or damages arising from use, misuse, improper use of the Software and Manual. Use of the Software and Manual is entirely at Licensee’s own risk.

13. If there is any conflict between the English version of the Manual and any other language version of the Manual, the English version shall prevail.

14. This License Agreement is valid without Licensor's signature. It becomes effective upon the earlier of Licensee's signature or

Licensee's use of the Software. By proceeding to use the Software, you agree to be bound by the terms and conditions contained hereinabove.

1. STANDARD UPGRADE PACKING LIST AND

RETURN LIST

1.1 Standard Upgrade Packing List

Standard Upgrade HFR hardware package kit includes:

1. Upgrade package hardware checklist and software upgrade manual

2. NEW IMB

3. Cover plate for projector type

4. RJ45 Audio cable x 2

5. Traditional audio converter (RJ45 x 2 to 25pin female)

6. RJ45 GPIO cables x 4 (10 M)

7. RJ45 network cables x 1 (3 M)

8. New server s/n Label

9. Packaging boxes will be used for returned items after upgrade

10. An additional gigabit network card

11. Return item checklist

Note: RJ45 network cables should be of good quality CAT6 cables to guarantee proper network data transfer between the server and HFR IMB. Network cables with poor quality can cause video/audio jitter during playback.

1.2 Standard Upgrade Return List

For SX-2000 upgrade, the following items should be returned:

1. 1 x Original IMB + 1 x PCIe subcard

2. Coverplate for projector type

3. PCIe cable (3/5/7M)

4. Old server s/n Label (SX-2000)

5. Boxes for return items

6. Return item checklist

2. UPGRADE INFORMATION

ServerID upgrade

upgradeserverID_Axxxxx…tgz.enc

Upgrade package1

Upgrade package2

upgrade-SX2000AR-step2-

[YYYYMMDD].tgz.enc upgrade-SX2000AR-buildxx-

[YYYYMMDD]-incr.tgz.enc

Upgrade should be applied on

Upgrade estimated total time

7.81 to 7.83

15 to 20 mins

NOTE: If the server is already upgraded to SX-2000(A/T)R, (with HFR IMB), then please follow

Section 6 Apply Upgrade Package 2 to update to the latest build (SKIP Sections 5.1 and 5.2).

3. BEFORE THE UPGRADE

3.1 Backup

Create a snapshot of the OS partition with Rescue mode before you try to apply the upgrade.

Note that the Rescue mode function is only available for SATA OS hard disk. If you are unfamiliar with this procedure, please refer to the document GDC_system_backup_and_recovery.

3.2 Swapping IMB

1. Power off the server and projector.

2. Remove the original Media Block from projector (SX-2000).

3. Remove the Enigma board from Projector (Barco S2 projectors).

4. Install the New IMB into Projector.

5. Power on the projector and server.

3.3 Connections

1. Make sure the IMB is powered up inside the projector correctly.

2. SX-2000A/T eth0 IP must NOT be 192.168.1.X (recommend it to be 192.168.0.X).

3. SX-2000A/T eth0 is connected to projector Ethernet (either directly or via switch).

4. SX-2000A/T eth2 IP must NOT be 192.168.1.X. eth2 is available after installing the additional gigabit network card.

5. SX-2000A/T eth1 is directly connected to IMB Ethernet 2.

IMPORTANT NOTE: Projector should not use 192.168.2.X IP as this IP range is reserved for

IMB internal use. If projector IP is set to 192.168.2.X, the server will not be able to connect to the security manager (SM) after upgrade.

3.4 Notes

1. SX-2000(A/T)R server serial number and HFR IMB serial number should be the same, please request this from your service provider.

2. Perform the marriage of the HFR IMB with the projector on the projector ’s interface or in the server’s SMS.

3. After replacement of the HFR IMB, the below screen (Figure 1) will be shown after rebooting.

This is normal.

Figure 1 Error message after replacement of the IMB.

4. INSTALLING THE ADDITIONAL GIGABIT NETWORK

CARD

For TMS/LMS data connection

1. Remove old IMB from the projector.

2. Remove PCI-e adaptor card from the server.

3. Remove GPIO card from the server (if it exists).

4. Insert the additional gigabit network card into the same PCIe slot that was used by the PCI-e adaptor card. The tested gigabit network card model is 'INTEL Gigabit CT Desktop Adapter'.

Gigabit network card

5. Boot up the server and apply 'upgrade-SX2000AR-9x-networkcard-20121109.tgz.enc' on 7.8.X

Server SMS  Configuration  Assistance  USB. This upgrade prompts an error if the server eth0 or eth1 has 192.168.1.x IP. After the upgrade and reboot on the server, eth2 appears on the server Control Panel and AdminPanel  Network as 192.168.1.13. Please do not change this IP.

=================================================================

Link URL: http://visitor:[email protected]/~service/9x/upgrade-SX2000AR-9x-networkcard-20121109.tgz.enc

User: visitor

Password: wiije67 md5sum: 2fc13509c8c172be25f24c73dd717e0e upgrade-SX2000AR-9x-networkcard-20121109.tgz.enc

Upgrade password: 20121109

=================================================================

6. Check that the HFR IMB is installed inside the projector properly and power up the projector and

IMB.

7. Server eth1 is directly connected to IMB Ethernet 2.

8. Server eth0 is connected to projector Ethernet port (either directly or via a switch).

9. Server eth2 (from the installed gigabit card) can be used for transferring content from the

TMS/LMS as in normal operation.

5. UPGRADE PROCEDURE

5.1 Run the ServerID Upgrade

“ServerID upgrade” prepares your server for the DCI software upgrade and MUST run before running the main upgrade.

The following upgrade package must run based on your serial number:

A00000 – A00999

A01000 – A01999

A20000 – A20999

upgrade-server

ID_A00xxx…tgz.enc

upgradeserverID_A01xxx…tgz.enc

upgradeserverID_A20xxx…tgz.enc

5.2 Apply Upgrade Package 1

Figure 2 Upgrading from an USB disk.

Install from SMS->Configuration->Assistance->USB Disk

Figure 3 Select upgrade package.

Enter password and select the correct upgrade package.

Figure 4 Upgrade completed.

The upgrade will take under one minute, then a window “Upgrade completed. Click OK to reboot” will pop up. User should unplug the USB drive and click OK to reboot the system.

6. APPLY UPGRADE PACKAGE 2

Case 1: If the system (server/IMB/projector) is already a SX-2000(A/T)R system, please ensure the system (server/IMB/projector) is able to playback a DCP from the server right before applying the incremental upgrade to a newer build version.



This is to guarantee IMB will be able to access the server storage (no matter through server eth1 or server eth2) successfully for some upgrade files.



Server eth2 is available when the additional gigabit network card is installed in the server

(section 4).

If the IMB is not able to access the server storage during the incremental upgrade, i.e. without checking that the system is able to playback a DCP from the server, the upgrade may fail and the IMB LED will display a RED color after reboot. When this happens, only a GDC authorized personnel can recover the system.

Case 2: When converting the SX-2000A server to work with HFR IMB, please ensure the incremental upgrade package version is the same as the IMB build version. e.g.

if the IMB build version is build55 and the incremental upgrade package version is given as build56, please request build55 upgrade package when converting the SX-2000A server to work with the IMB of version build55. After successfully converting the server and IMB, then follow case 1 to update to a newer build 56.

Figure 5 Apply package 2.

After reboot, go to SMS->Configuration->Assistance->USB Disk again.

Apply package 2 as indicated in Figure 5.

Same as Section5.2, reboot the server after the upgrade.

Figure 6 Press password to log in SMS.

4 The below screen will show up after rebooting, and requires inputing the password to enter SMS interface.

7. AFTER THE UPGRADE

Figure 7 Server eth1.

After the upgrade is completed, powercycle both the server and projector with IMB.

IMB marriage and service door clearance are recommended to be done on the server SMS  Configuration  Maintenance Access  General  IMB

(For IMB marriage, please refer to the SX-2000 Installation Manual as process will depend on projector manufacturer and software version).

SOM (Option, required for MPEG2 playback)

If the SOM option is included with the IMB, please follow the steps in this section to integrate.

7.1 Preparing the SOM OS

Please request from your service provider to produce the SOM OS for the IMB with the corresponding serial number.

Note that the upgrade files shall be downloaded and put inside a USB stick and insert into one of the front USB port on IMB after SOM is booted up.

To verify SOM boot up properly, vncviewer projectorIP:43752 shall see AdminPanel on SOM.

Below are the steps to get SOM OS up to date:

1. Request somID package for the correct serial number on SOM.

2. Apply the somID package on SOM (not server).



AdminPanel  Diagnostics/Maintenance  Software Upgrade (vncviewer projectorIP:43752 to see the SOM User Interface).

3. Apply the SOM software upgrade package (e.g. named as 'upgrade-SOM-step3-build56-

20120911.tgz.enc') on SOM (not server) in the same way as Step 2.

4. SOM (not server) AdminPanel->Diagnostics/Maintenance->Software Upgrade should be used for future SOM upgrades.

7.2 How to Update the SOM OS Serial Number

In the case that the SOM OS received from production does not have any serial number

( SOMp2:/usr/local/dsr/serial does not exist/exists but empty ) or you need to use a SOM OS for a different serial number on your IMB.

Below are the notes to update the SOM OS serial number:

1. Simply use a CF card reader on a PC and create SOMp2:/usr/local/dsr/serial (without any suffix) on the CF card, the file shall contain the same serial number as IMB, e.g. A01357.

2. Put the CF card back onto the IMB and follow Section 7.1 to get the SOM OS up and running.

3. The SOMp2:/usr/local/dsr/serial file will be deleted after the SOM boots up.

4. When the SOM OS serial number is updated, please re-run the steps from Section 7.1

8. PREPARING FOR PLAYBACK

Figure 8 Turn off the server.

Click server SMS->Shutdown->Shutdown to turn off the server. After the server is turned off, the IMB/SOM on projector will be down as well, so the projector must be off.

Power off the projector.

Power on the projector.

Power on the server.

Figure 9 Configure Projector 1 TI IP.

Configure Projector 1 TI IP on server SMS  Configuration  Cinecanvas.

Figure 10 SMS Interface.

Once 'SM connected' shows up on the server SMS, the system is ready to playback both JPEG2000 and MPEG2 contents.

9. PROJECTOR SETTING FOR MPEG2 PLAYBACK ON SOM

Figure 11 Projector setting [Input format].

Input format is '422 12 bit'.

Figure 12 Activate PCF file.

2 PCF should be 'MXFI_185' or 'MXFI_239'.

10. CAUTION

1. Please use Server SMS  Shutdown  Shutdown to turn off the server and IMB.

2. After the server and IMB are turned off, the projector may indicate communication lost to the

IMB; the projector must be rebooted for next playback.

11. APPENDIX

11.1 IMB Audio and GPIO Port Pin Layout

AES Audio GPIO

Figure 13. IMB audio and GPIO port pin layout.

GDC Technology Offices

USA (Los Angeles, CA)

1016 West Magnolia Boulevard

Burbank,CA 91506, USA

Tel: +1 818 972 4370/

+1 877 743 2872 (Toll Free)

USA (Sterling, VA)

21155 Whitﬁeld Place, Suite 207,

Sterling, VA 20165, USA

Tel: +1 877 337 0868 (Toll Free)

Spain (Barcelona)

Av. Diagonal, 177, 9th Floor

08018 Barcelona, Spain

Tel: +34 93 238 14 10

Hong Kong

Unit 1-7, 20th Floor,

Kodak House II,

39 Healthy Street East,

North Point, Hong Kong

Tel: +852 2523 6851

Japan (Tokyo)

7F Nishino Kinryo Bldg,

4-9-4, Hatchobori, Chuo-ku,

Tokyo 104-0032, Japan

Tel: +81 3 3523 2650

Singapore

10 Ubi Crescent, Ubi Tech Park,

Lobby B, #06-25,

Singapore 408564

Tel: +65 6222 1082

China (Shenzhen)

5th Floor GDC Building,

No.9 Hi-tech Middle 3 Road,

Science & Technology Park,

Nanshan District,

Shenzhen, P.R. China 518057

Tel: +86 755 8608 6000

China (Beijing)

Rm. 609-618, Office Building,

20# Xinde Street,

Xicheng District,

Beijing, P.R. China 100088

Tel: +86 10 6205 7040

Email: [email protected]

Website: www.gdc-tech.com

ISO 9001 QMS

Cert. No. CN09/32221

GDC manufacturing facility is ISO 9001: 2008 cer tiﬁed.

All trademarks listed in this manual are properties of their respective owners.

Speciﬁcations are subject to change without notice due to ongoing product development and improvement.

UM-0141-1212-V1E

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