USER GUIDE FOR:

XTV 106

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TABLE OF CONTENTS

1General Introduction.

2Current Features.

3Connections/Wiring Diagram.

4Setup Menu Setting.

5Remote Control Operation.

6Available Packages.

7Available Channels.

8Available Subscriptions.

9DVR Operation.

10New Features

11Coming Soon Features.

12Available Accessories.

13Troubleshooting Error Messages.

14Billing Questions

15Technical Questions.

16Contact information.

17Receiver Activation.

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1 – General Introduction:

T he XTV 25 is one of the latest and most advanced ATN Network Receiver available in the market now.

Right now, it can provide more than 700 Arabic favorite channels from Nilesat, TurkSat, EUTelSat,

Hotbird and ARABSAT including special channels, directly through the Internet.

The TV signal is broadcast in near-HD quality and can be received using an Internet speed of 2 Mbps, which are within the capability of most Internet connections available worldwide.

2– Features:

The XTV 25 supports 3 different type of connections.

1- Composite Video

2- Component Video

3- S-Video

4- HDMI Connection

5- Optical Audio Out.

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You can use any type of the connections listed above to connect your box to the TV, and the really interesting part is that you can use the Composite & HDMI connection at the same time which makes you connect the receiver to 2 different TVs using 2 different types of cables.

Another Option you can use the component & HDMI connection at the same or the S-Video & HDMI

Connections at the same time.

By having all these different connection types, it can connect to all kinds of TVs, videos, etc..

The Receiver provides an output of 1080i & 1080P24 & 1080P30 high resolutions for HDMI, and 720P for near HD Quality Resolutions, as well as 640i & 480i which can be set for the HDMI output.

Note: setting Any of the high resolution output won’t affect the resolution of the S-Video, Composite output, this will always be displayed as 640i, which can be used if for some reason you set up an unsupported output for the TV, and the screen goes blank. Refer to the troubleshooting section for more information.

3– Connections/Wiring Diagram:

Below is a screenshot for the Receiver front & Back display.

Back View Front View

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A Closer View for the back panel of the receiver: The connection on the left corner is used to connect to an external infrared remote control extender if needed.

A Closer View for the Front panel of the receiver:

To know the status of the receiver, check the power/ (on-off-standby) indicator as shown in the screenshot below:

If the On/off/Standby indicator is red, this means that the receiver is not active.

If the receiver stands on one channel for more than 4 hours, the receiver goes into standby mode.

During stand-by mode, the TV screen goes black but the on/off/standby indicator is still green, this means that the receiver is in stand-by mode. If that indicator is red, this means that the receiver is off, and needs to be turned on by pressing the red button on the remote control to bring the receiver backon, or turning off then on the switch from the back, this will reboot the receiver and goes into active again displaying channel “1” from the “Channels” menu.

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Note: When the receiver is switched off and if turned on again, by default the channel goes back to “1”, so you need to press the “OK” button and scroll to the channel you want, because it does not memorize the last channel viewed when the receiver is switched off. This will be changed in the up-coming firmware.

A Simple wiring diagram to connect your receiver with the TV is shown below:

4– Setup Menu Setting:

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T he Setup menu can be accessed by pressing the “Setup” button on your remote to access some advanced settings for the receiver. To move through each item, use the up/down arrow keys, to adjust the value, using the left/right arrow keys located around the “OK” button.

1Saturation: If you realize that the picture is not clear or saturated enough, you can adjust that setting; a preview will apply immediately in background. Once you confirm you are satisfied with the new setting, press the “OK” button to save the setting, otherwise, the previous setting will be reverted back to the previous setting.

2Contrast: If you think that the picture has too much contrast or too low contrast, use that option to adjust it accordingly.

3Hue: This will be used to adjust the level of color of the picture, if you find that the picture does not show full color on the TV.

4Brightness: Adjusting the brightness of the screen

5HD Output: This setting can only be adjusted if you are using HDMI or Component Cables.

On S-Video/Composite output this does not affect the resolution or any adjustment on the video. If you were using HDMI and you set it to a resolution that is not supported by your

TV, you can use one of the above 2 connections to change the setting back and then reconnect the HDMI or component cables again.

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6SD Output: This can be used to adjust the color format, in USA, this setting should always be NTSC, in other Europe/Middle East countries this needs to be set to PAL to be able to see the picture.

7Aspect Ratio: If your TV does not support widescreen, or if your TV does not show the screen fully, you can adjust this setting to one of the 3 available settings, (4:3, 16:9, Full

Screen), this can also be accessed on the fly by pressing the Change Aspect Ratio “A/R” button on your remote.

8DEinterlace: This setting is not recommended to adjust if your screen is clear, because this can only be used in some cases when the screen flickers.

9SPDIF Mode: if you are using any of the digital audio connection

(coaxial or optical), then you can permanently set it to ON without having the system detect it, otherwise you can either set it to Auto or OFF mode to permanently disable digital audio out.

10Advanced: This will actually show you some settings for the receiver like receiver Serial Number, MAC Address, Network IP Address, Subnet

Mask, and Gateway. This is a great troubleshooting option to see if the settings are correct and to find out if the receiver is connected properly to the internet. To access this menu, simply select this option and press the

“OK” button to view these settings, to exit that page, press the setup button.

Note: To exit out of the setup menu, the only way to do this is to press the setup menu again and it will take you back to your default home screen.

5– Remote Control Operation:

Remote Type “1”:

1Home Button: Will return to main home channel “1”

2Power Button: To Turn On/Off Receiver.

3Mute Button: Will temporary mute Receiver Audio.

4Back button: will return to previous menu.

5Page Up/Down buttons: will scroll the channel/Favorite menu one page at a time.

6Guide Button: will display the package menu.

7Info Button: will display more info about the channel being viewed.

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8Channel Buttons: For changing channels or Activation Code Input.

9Back Space Button: To remove previous character on screen.

10Volume Up/Down: To Adjust volume level

11Channel Up/Down: To Change Channel Numbers sequentially.

12Up/Down – Left/Right Navigation Buttons.

13“ OK” Button: to access the channel menu or confirm any setting.

14Remove Favorite Channel or access YouTube video.

15Add To Favorite Channel

16Hide/Unhide left column “Channel” menu.

17Move Favorite Channel or Recording Menu.

18DVR Buttons: Includes F.R , Play/Pause, F.F.,Prev, Stop, Next Buttons.

19Aspect Ratio Button: Adjust screen fit 4:3, 16:9, Full Screen, Stretch.

20Reload Button: will load back the default page “1” similar to the home button but this can only be used if you are having some issues with channels

21Setup Button: Will allow you to access the setup menu.

To use the remote control, follow the instruction above about each

Button and how to use it. You can use the remote for the full operation of the receiver.

The Screenshot is self-explanatory for the basic remote control usage.

Remote Type “2”:

1-

2-

Home Button: Will return to main home channel “1”

Power Button: To Turn On/Off Receiver.

3-

4-

Mute Button: Will temporary mute Receiver Audio.

Back button: will return to previous menu.

5Page Up/Down buttons: will scroll the channel/Favorite menu one page at a time.

6Guide Button: will display the package menu.

7Info Button: will display more info about the channel being viewed.

8Channel Buttons: For changing channels or Activation Code Input.

9Back Space Button: To remove previous character on screen.

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10Volume Up/Down: To Adjust volume level

11Channel Up/Down: To Change Channel Numbers sequentially.

12Up/Down – Left/Right Navigation Buttons.

13“ OK” Button: to access the channel menu or confirm any setting.

14Remove Favorite Channel or access YouTube video.

15Add To Favorite Channel

16Hide/Unhide left column “Channel” menu.

17Move Favorite Channel or Recording Menu.

18DVR Buttons: Includes F.R , Play/Pause, F.F.,Prev, Stop, Next Buttons.

19Aspect Ratio Button: Adjust screen fit 4:3, 16:9, Full Screen, Stretch.

20Reload Button: will load back the default page “1” similar to the home button but this can only be used if you are having some issues with channels

21Setup Button: Will allow you to access the setup menu.

6– Available Packages:

Currently packages are bundled into 8 Major Packages, and 2 Sub Packages.

The Packages are as follows:

Packages: Arabic,ART,Indian,Turkey, Afghanistan,Pakistan,Kurdish,Iran,Africa.

The other 2 Packages are as follows:

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1 “ATN All Channels”, which includes all available channels.

2 “ART”

With one subscription you get access to all the 6 packages for only $35/month.

ART Package comes with separate subscription for just $5/month.

Having organized this way will make it easy for someone who only wants to view a bundled package to view only channels related to it, without having to view the rest of the channels.

7– Available Channels:

Due to the large amount of Channels available, and to the change of channels every time by adding more channels, the list of channels below might vary from time to time, if you are interested to see what new channels are added, please visit our website at: http://www.iptvtech.net

to get a list of the latest channels.

To Access the Channel Menu, Simply Press the “OK” button, and a pop-up box will display as follows:

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The left menus are Channels Available in each entire package.

I-

II-

To add a channel to the Favorites, select the channel you want from the left menu where the selected channel has a red rectangle around it, then press the “Green” button, and it will be moved to the Favorites Menu.

To remove a favorite channel, point your cursor to the right menu, and select the unwanted channel by highlighting it in “Red”, and then press the “Red” button, and the channel will be removed.

IIITo move a channel up or down on the favorites menu, select the channel you want to move on the right menu, and press the “Blue” Button on your remote, then scroll to where you want the channel to be moved and press the “OK” button. This will move the channel to that channel number you selected. If you can’t see the channel, then press the “Reload” button on your remote, and the channel will re-appear normally.

IVTo hide the left menu, press the “Yellow” button on the remote, and you will only see the favorites menu.

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Note 1: The channels/Favorite management buttons can only be used when the pop up window is displayed, it will function for youtube & DVR feature if it is used outside that pop-up menu.

Note 2: The new channels might not be always fast, it might take time to update, but you can go to the site and take a look and compare between this list and the list on the website for more accuracy.

Note 3: When more channels gets added, the channel number will change, so if you find out that the channel number you entered should show a specific channel and not showing your favorite channel, then you have to go back to the left menu, find the new updated channel number, and add it back to your favorite menu and move it using the “Blue” button to the channel number you used to.

IArabic Channels:

25 CHANNEL - (249)

4 SHABAB QURAN - (141)

4SHABAB - (139)

4SHABAB 2 - (140)

4SHABAB QURAN - (501)

A1 JORDAN - (286)

A3 - (301)

ABU DHABI - (207)

ABU DHABI DRAMA - (208)

ABU DHABI DRAMA

TIMESHIFT - (422)

ABU DHABI EMARAT - (209)

ABU DHABI EMARAT

TIMESHIFT - (519)

ABU DHABI SPORT 1 - (210)

ABU DHABI TIMESHIFT -

(518)

ABU DHABI TIMESHIFT -

(421)

ADALAH TV - (525)

AFAK TV - (171)

AFASI TV - (324)

AFASI TV TIMESHIFT - (565)

AFRAH - (260)

AGAPHY - (344)

AGHANINA - (187)

AGHANINA TIMESHIFT -

(508)

AGHAPY - (577)

AHFAD AL MUKHTAR - (319)

AHL AL QURAN - (567)

AJMAN TV - (221)

AJYAL - (128)

AL AAN TV - (155)

AL AAN TV TIMESHIFT -

(503)

AL AHD TV - (412)

AL AHLY TV - (254)

AL RAHMA - (89)

AL SABAH - (226)

AL-AMAKEN DRAMA - (269)

AL-AMAKEN DRAMA

TIMESHIFT - (540)

AL-ANBAR - (176)

AL-ANWAR - (338)

AL-AQEEQ - (597)

AL-BABELIYA - (174)

AL-DAFRA TV HD - (41)

AL-DAFTRA TV HD - (454)

AL-DIYA - (467)

AL-DIYAR - (182)

AL-EYMAN - (294)

AL-FAYHA - (172)

AL-FURQAN - (183)

AL-GAMIYA - (596)

AL-IRAQIA SPORT - (192)

AL-KANAL - (240)

AL-KAWTHAR - (342)

AL-KOUT - (526)

AL-MAALY - (271)

AL-MANAR - (153)

AL-MANARA - (327)

AL-MASIREH - (507)

AL-MASRY - (236)

AL-MOLED MUSIC - (257)

AL-MOLED MUSIC

TIMESHIFT - (536)

AL-MOUSOL - (177)

AL-MUSTAKILLAH - (316)

AL-NAHAR DRAMA - (120)

AL-NAHAR DRAMA

TIMESHIFT - (498)

AL-NAHAR MOVIES - (462)

AL-NAHAR MOVIES

TIMESHIFT - (463)

AL-NAHAR SPORT - (121)

AL-NAHAR TV - (119)

AL-RAYA - (199)

AL-RAYA TIMESHIFT - (514)

AL-RESALA - (330)

AL-SAEEDA - (292)

AL-SAHRAA - (542)

AL-SALAM TV - (506)

AL-SHABAB TV - (244)

AL-SHABAB TV TIMESHIFT -

(532)

AL-TUNISIA - (313)

AL-TUNISIA TIMESHIFT -

(561)

AL-ZAHABAIYA - (283)

AL-ZAHRAA - (343)

AL-ZERAH - (598)

ALALAM - (8)

ALAQSA TV - (548)

ALAQSA TV - (288)

ALARABI DOC - (15)

ALARABIA - (2)

ALARABIYA HADATH - (3)

ALBAGHDADIE - (162)

ALBAWADI - (405)

ALBAWADI TV - (225)

ALBEIT BEITAK CINEMA -

(122)

ALBEIT BEITAK CINEMA

TIMESHIFT - (423)

ALBET BETAK DRAMA -

(123)

FOUNON 1 TIMESHIFT -

(524)

FOX MOVIES - (32)

FOX MOVIES TIMESHIFT -

(33)

FOX SERIES - (34)

FOX SERIES TIMESHIFT -

(35)

FRANCE24 ARABIC - (12)

FURQAN TV - (333)

FUTURE - (148)

FUTURE NEWS - (150)

FUTURE USA - (149)

FX ARABIA - (36)

FX ARABIA TIMESHIFT -

(461)

GALI KURDISTAN - (379)

GEAR ONE - (520)

GEM MUSIC - (402)

GHINWA - (282)

GLADIATOR - (43)

HADARA TV - (175)

HALABA TV - (353)

HANIBAL - (315)

HAWAS TV - (602)

HAWLER - (410)

HC SOMALI - (394)

HEMMA TV - (538)

HI TV - (401)

HOD HOD - (127)

HOGAR TV - (556)

HUDA TV - (328)

HURRA IRAQ - (6)

IFILM ARABIC - (39)

IMAGINE MOVIES - (408)

LBC TIMESHIFT - (441)

LCD TURKI SERIES - (464)

LIGHT TV - (544)

LINE SPORT - (272)

LOGOS TV - (346)

LYBIA AL AHRAR - (317)

LYBIA AWALAN - (318)

LYBIA NATIONAL TV - (320)

LYBIA SHABABIA - (563)

LYBIA SPORT - (321)

M2 - (306)

M2 TIMESHIFT - (560)

MAGHREB 1 - (303)

MAHBOBA - (138)

MAJD - (325)

MAJD QURAN - (326)

MAJESTIC CINEMA - (472)

MAKKAH TV - (323)

MARMORKOS - (347)

MARMORKOS - (578)

MASRAWI AFLAM - (470)

MASRAWI AFLAM

TIMESHIFT - (471)

MASRAWI TV - (256)

MASRIA ESC - (233)

MASRIA ESC 2 - (530)

MASRIA ESC TIMESHIFT -

(529)

MASRIYA ESC 2 - (234)

MASSAYA - (200)

MASSAYA TIMESHIFT - (515)

MAWAL TV - (91)

MAZZIKA - (262)

MAZZIKA ZOOM - (263)

MBC 1 - (22)

NATIONAL

GEOGRAPHIC

AD - (14)

NBN - (151)

NESMA - (311)

NILE CINEMA - (77)

NILE CINEMA

TIMESHIFT -

(444)

NILE COMEDY - (81)

NILE COMEDY

TIMESHIFT -

(445)

NILE CULTURE - (82)

NILE DRAMA - (78)

NILE DRAMA

TIMESHIFT -

(446)

NILE FAMILY AND

KIDS -

(481)

NILE FAMILY AND

KIDS -

(80)

NILE LIFE - (83)

NILE NEWS - (480)

NILE SPORT - (84)

NOJOOM 2 - (215)

NOJOOM 3 - (216)

NOOR AL DUNYA -

(235)

NOOR ALSHAM - (205)

NOOR DRAMA - (44)

NOOR DUBAI - (214)

NOOR DUBAI

ALETEJAH - (168)

ALHANEEN MUSIC -

(189)

ALHANEEN MUSIC

TIMESHIFT - (510)

ALHAYAT 1 - (75)

ALHAYAT 1

TIMESHIFT -

(425)

ALHAYAT 2 - (76)

ALHAYAT 2

TIMESHIFT -

(426)

ALHAYAT CINEMA -

(71)

ALHAYAT CINEMA

TIMESHIFT - (72)

ALHAYAT-SERIES -

(73)

ALHAYAT-SERIES

TIMESHIFT - (427)

ALHIWAR - (403)

ALHIWAR TUNISIA -

(312)

ALHYAT-SERIES

TIMESHIFT

- (74)

ALIRAQIYA - (158)

ALJADEED - (147)

ALJADEED TIMESHIFT

-

(419)

ALJAZEERA - (1)

ALJAZEERA

CHILDREN -

(135)

ALJAZEERA

CHILDREN

TIMESHIFT - (428)

ALJAZEERA DOC -

(13)

ALJAZEERA ENGLISH

-

AL-HADATH - (534)

AL-HAFEZ - (571)

AL-HUJA - (575)

AL-HURRIA - (165)

ALBET BETAK

DRAMA

TIMESHIFT - (424)

ALDUNIA - (197)

ALDUNIA TIMESHIFT -

(513)

ALEKHBARIA - (9)

ALESKENDRIA - (241)

(355)

ALJAZEERA GLOBAL - (360)

ALJAZEERA MUBASHER -

(356)

ALJAZEERA NEWS SPORT -

(361)

ALJAZEERA SPORT 1 - (358)

ALJAZEERA SPORT 2 - (359)

ALKAAS - (362)

ALKHALIJIAH - (266)

ALMAAREF - (341)

ALMASSAR TV - (411)

ALNAS TV - (572)

ALOLA ANT - (305)

ALOLA INTERNATIONAL 2 -

(559)

ALQASSIM - (407)

ALQUDS - (289)

ALRAFIDEN - (166)

ALRAI - (227)

ALRASHID - (161)

ALRIADIA SPORT - (309)

ALSAEED TV - (242)

ALSALAM ALEIKA - (569)

ALSEHA WALJAMAL - (504)

ALSHAAB IRAQ - (167)

ALSHOROOQ - (296)

ALSHOROOQ TIMESHIFT -

(552)

ALSUMARIA - (164)

ALSUNNAH - (337)

ALTAGHIER - (173)

ALTEET BELLY DANCE -

(261)

ALTEET BELLY DANCE

TIMESHIFT - (537)

ALTHAKAFIA - (543)

ALWAN TV - (334)

ALWATAN - (222)

ALWATAN TIMESHIFT - (522)

ALWATAN+ - (223)

ALWATAN+ TIMESHIFT -

(523)

ANB - (152)

ANN TV - (204)

ANWAR 2 - (339)

ARABICA TV - (156)

ARRABIA - (557)

ART AFLAM 1 - (48)

ART AFLAM 1 TIMESHIFT -

(429)

ART AFLAM 2 - (49)

ART AFLAM 2 TIMESHIFT -

(430)

CBC TV - (116)

CBC TV TIMESHIFT - (495)

CCTV ARABIA - (456)

CHABAB IRAQ - (191)

PLAY HEKAYAT - (465)

PLAY MOVIES - (38)

PLAY MOVIES TIMESHIFT -

(447)

PRESS TV - (595)

QATAR - (354)

QETHARA TV - (190)

QETHARA TV TIMESHIFT -

(511)

RESALAT ALISLAM - (568)

ROJHELAT - (389)

ROTANA AFLAM - (53)

ROTANA AFLAM TIMESHIFT

- (473)

ROTANA CINEMA - (54)

ROTANA CINEMA

TIMESHIFT - (55)

ROTANA CLIP - (58)

ROTANA KHALIGI - (59)

ROTANA MASRIYA - (56)

ROTANA MASRIYA

TIMESHIFT - (57)

ROTANA MASRIYA

TIMESHIFT - (474)

ROTANA MUSIC - (60)

ROTANA ZAMAN - (61)

ROTANA ZAMAN TIMESHIFT

- (62)

ROYA TV - (201)

ROYA TV TIMESHIFT - (516)

ROYALI SOMALI - (395)

RTD-DJIBOUTI - (398)

RUSSIA ALYAUM - (5)

SADA EL BALAD - (247)

SAFA TV - (202)

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ART CINEMA - (50)

ART CINEMA TIMESHIFT -

(431)

ART HEKAYAT 1 - (51)

ART HEKAYAT 1 TIMESHIFT

- (432)

ART HEKAYAT 2 - (52)

ART HEKAYAT 2 TIMESHIFT

- (433)

ASHUR TV - (185)

ASSADISA - (558)

ASSOUFIA TV - (566)

ATHAKAFIA - (270)

ATN CINEMA - (16)

ATN QURAN - (19)

ATN TEENZ - (18)

ATN ZAMAN - (17)

AUC CHANNEL - (186)

AWTAN TV - (409)

AZAL YEMEN - (551)

AZHARI TV - (245)

AZHARI TV TIMESHIFT -

(533)

BADINAN TV - (594)

BAGHDAD - (163)

BAHRAIN - (374)

BARAEM - (133)

BARAEM TIMESHIFT - (134)

BAYAN TV - (335)

BAYAN TV - (335)

BBC ARABIC - (4)

BEDAYA - (404)

BELADI TV - (181)

BENA TV - (599)

BENGHAZI TV - (564)

BIN OTHAIMIN - (336)

BLUE NILE - (298)

BLUE NILE TIMESHIFT -

(553)

BURHAN TV - (573)

CAIRO CINEMA - (114)

CAIRO CINEMA TIMESHIFT -

(434)

CAIRO DRAMA - (115)

CAIRO DRAMA TIMESFIFT -

(435)

CAIRO TV - (237)

CANAL ALGERIA - (300)

CARTOON NETWORK - (126)

CARTOON NETWORK

TIMESFIFT - (436)

CBC DRAMA - (117)

CBC DRAMA + - (118)

CBC DRAMA + TIMESHIFT -

(497)

CBC DRAMA TIMESHIFT -

(496)

MOGA COMEDY - (488)

MOGA COMEDY TIMESHIFT

- (489)

MOSAR3 TV - (42)

MRT/UNIVERSAL - (396)

MTV LEBANON - (146)

MTV LEBANON TIMESHIFT -

(455)

MURITANIA - (400)

NAJAF TV - (170)

KURDMAX - (592)

KURDMAX TIMESHIFT -

(593)

KURDSAT - (386)

KUWAIT - (527)

LBC - (144)

LBC EUROPA - (142)

LBC EUROPA TIMESHIFT -

(143)

TIME TURKY TIMESHIFT -

(494)

TOP MOVIES - (37)

TOP MOVIES TIMESHIFT -

(452)

TOYOR ALJANAH 1 - (130)

TOYOR ALJANAH 2 - (131)

TRT ARABIA - (202)

TRT ARABIA TIMESHIFT -

(517)

TUNIS 7 - (310)

TUNIS ALYAUM - (562)

TUNISNA - (314)

TURKMENELI - (388)

UNIV 1 - (601)

UNRWA TV - (549)

SHMOUS - (268)

SHMOUS TIMESHIFT - (539)

SKY NEWS ARABIA - (11)

SNTV SOMALIA - (391)

SOMALI CHANNEL - (393)

SOMALI NATIONAL TV -

(392)

SOMALISAT - (390)

SOUT AL SHAAB - (79)

SPACEPOWER - (129)

SPACEPOWER TIMESHIFT -

(500)

SRWAT TV - (416)

SSTV - (299)

STAR CINEMA - (101)

STAR CINEMA 2 - (102)

STAR CINEMA 2 TIMESHIFT

- (491)

STAR CINEMA TIMESHIFT -

(490)

SUDAN TV - (295)

SYRIA - (193)

SYRIA DRAMA - (194)

SYRIA DRAMA TIMESHIFT -

(195)

SYRIA EDUCATION - (206)

SYRIA TIMESHIFT - (512)

TAHA TV - (136)

TAHRIR TV - (243)

TAIBA TV - (239)

TAMAZIGH - (307)

TAQTAQ - (468)

TARANEM TV - (581)

TELELIBAN - (154)

TELELIBAN TIMESHIFT -

CIMA - (97)

CIMA TIMESHIFT - (485)

CITRUSS TV - (157)

CLAQUETTE TV - (40)

CLAQUETTE TV TIMESHIFT -

(466)

CNBC ARABIA - (10)

CORAN - (329)

CTV COPTIC - (348)

DALEL TV - (290)

DANAH TV - (284)

DELTA - (238)

DISCOVER ISLAM - (570)

DIYALA TV - (179)

DM TV - (217)

DREAM 1 - (94)

DREAM 1 TIMESHIFT - (484)

DREAM 2 - (95)

DREAM 2 TIMESHIFT - (96)

DREAM HD - (93)

DUBAI - (211)

DUBAI ONE - (212)

DUBAI ONE TIMESHIFT -

(438)

DUBAI SPORT 1 - (219)

DUBAI SPORT 2 - (220)

DUBAI TIMESHIFT - (437)

DURRAH TV - (413)

DW TV ARABIA - (406)

ELADALAH - (555)

ELCHOUROK ALGERIA -

(554)

ELMOSAR3 SPORT - (196)

ENNAHAR ALGERIA - (302)

ERI TV - (397)

ESTV - (399)

EURO NEWS - (7)

FALASTINAH TV - (546)

FALESTIN - (287)

FARAEEN - (246)

FATAFEAT - (92)

FATAFEAT TIMESHIF - (483)

FEKRA TV - (46)

FEZZAN TV - (603)

FORAT - (169)

FOUNON 1 - (224)

Page 16 of 35

IMAM HUSEIN 2 - (574)

INFINITY - (89)

IQRA - (331)

IRAQ TODAY - (505)

ISHTAR - (184)

JORDAN - (285)

JSC 1 - (363)

JSC 1 HD - (364)

JSC 1 HD - (583)

JSC 10 - (373)

JSC 2 - (366)

JSC 2 - (365)

JSC 2 HD - (367)

JSC 3 - (368)

JSC 4 - (369)

JSC 4 HD - (584)

JSC 5 - (370)

JSC 6 - (371)

JSC 7 - (585)

JSC 7 HD - (586)

JSC 8 - (587)

JSC 9 - (372)

JSC 9 HD - (588)

JSC EURO 2012 - (582)

JSC MUBASHER MISR -

(357)

KANAL 4 KURD - (382)

KANAL 4 KURD TIMESHIFT -

(439)

KARAMESH - (132)

KARBALA TV - (340)

KARIZMA - (414)

KARMA - (345)

KHORTUM TV - (297)

KIRKUK - (387)

KNN NEWS - (376)

KOREA TV - (281)

KOREK TV - (383)

KOREK TV TIMESHIFT -

(440)

KTV SPORT - (230)

KTV2 - (229)

KTV2 - (228)

KURD 1 - (381)

KURDISTAN - (385)

IITurkish Channels:

MBC 1 TIMESHIFT - (23)

MBC 2 - (24)

MBC 2 TIMESHIFT - (25)

MBC 3 - (26)

MBC 3 TIMESHIFT - (458)

MBC 4 - (27)

MBC 4 TIMESHIFT - (442)

MBC ACTION - (31)

MBC ACTION TIMESHIFT -

(460)

MBC DRAMA - (29)

MBC DRAMA TIMESHIFT -

(459)

MBC MAGHREB - (20)

MBC MAGHREB TIMESHIFT

- (21)

MBC MAGHREB TIMESHIFT

- (457)

MBC MAX - (30)

MBC4 LOW - (28)

MCP IRAQ MUSIC - (188)

MCP IRAQ MUSIC

TIMESHIFT - (509)

MEDI 1 SAT - (308)

MEHWAR - (250)

MEHWAR +2 - (535)

MELODY AFLAM - (85)

MELODY AFLAM TIMESHIFT

- (443)

MELODY DRAMA - (86)

MELODY DRAMA TIMESHIFT

- (482)

MELODY HITS - (87)

MELODY SPORT - (88)

MERGAB - (541)

MERSAL TV - (600)

MIRACLE - (350)

MISR 25 - (248)

MISR ZERAYA - (531)

MISURATA - (322)

MIX TV - (113)

MODERN HORRIA - (251)

MODERN KOORA - (253)

MODERN SPORT - (252)

A S TV - (621)

AKDENIZ - (17)

AKILLI TV - (38)

ATV TURK - (45)

AZGI TV - (622)

BELGESEL - (31)

BERAT - (35)

BEYAZ - (44)

CAY TV - (24)

CINE 5 TURKEY - (623)

CNBC - (652)

CNN TURK - (5)

COCUK PLANET - (21)

DIJLE TV - (39)

DREAM T - (10)

DUNYA TV - (23)

E2 TURK - (757)

EKIN T - (36)

EURO D - (13)

EURO STAR - (9)

FB TV - (8)

FLASH TV - (27)

G KURDISTAN TV - (825)

HABER - (629)

HAWLER - (963)

HAYAT - (33)

HRT TV - (37)

KANAL 3 - (636)

KANAL 35 - (642)

KANAL 4 TV - (984)

KANAL 67 - (14)

KANAL 7 - (46)

KANAL T - (640)

KANAL TURK - (635)

KANAL URFA - (767)

KARADENIZ - (25)

KARAMEL - (1029)

KASTAMONU - (41)

KNN TV - (330)

KOMALA TV - (756)

KON TV - (12)

KOREK TV - (964)

MEHTAP - (20)

MMC TURK - (34)

MMC TV - (760)

NEWROZ - (759)

NRT NEWS - (118)

NTV - (691)

NTV SP - (731)

PEMBE - (824)

ROJ TV - (758)

ROJHELAT - (649)

RUMELI - (646)

S AVRUPA - (19)

S-HABER - (22)

SEMERKEND - (42)

SHOPPING - (559)

SHOW - (6)

SIM TV - (620)

SINEMA - (630)

SPEEDA TV - (537)

SRT TV - (40)

SYPSAK - (765)

TATLISES - (18)

TEMPO - (28)

TGRT - (7)

TISHK TV - (654)

TNT TURKEY - (11)

TRT 6 - (645)

TRT COCUK - (30)

TRT T - (29)

TURK - (26)

TURK 24 - (1054)

TURKC - (602)

TURKMENELI - (544)

TV 58 - (641)

TV1 TURK - (43)

TVT TURK - (49)

ULKE TV - (48)

ULUSAL - (16)

VATAN TV - (639)

VIN TV - (961)

VIVA TV - (625)

YAMURACK TV - (50)

TIMESHIFT -

(521)

NOUR SAT - (349)

NOUR SAT TIMESHIFT

-

(579)

NOURSAT ALSHABAB

-

(580)

NRT KURDISTAN -

(377)

OMAN 2 - (589)

OMAN TV - (375)

ON TV - (124)

ON TV TIMESHIFT -

(499)

ONTV LIVE - (125)

ORIENT NEWS - (203)

OSCAR DRAMA - (98)

OSCAR DRAMA 2 -

(99)

OTV LEBANON - (145)

OTV LEBANON

TIMESHIFT -

(502)

OTV TIMESHIFT - (417)

PALESTINE ALYAUM -

(547)

PANORAMA ACTION -

(63)

PANORAMA ACTION

TIMESHIFT - (64)

PANORAMA COMEDY

- (67)

PANORAMA COMEDY

TIMESHIFT - (68)

PANORAMA DRAMA -

(65)

PANORAMA DRAMA 2

- (66)

SALAH ALDIN - (180)

SAMA ALMOSOUL - (178)

SAMA CINEMA - (103)

SAMA CINEMA 2 - (104)

SAMA CINEMA 2 TIMESHIFT

- (492)

SAMA CINEMA TIMESHIFT -

(448)

SAMA DUBAI - (213)

SAT 7 PLUS - (351)

SAUDI 1 - (264)

SAUDI 2 - (265)

SAUDI SPORT 1 - (273)

SAUDI SPORT 1 HD - (275)

SAUDI SPORT 2 - (274)

SAUDI SPORT 2 HD - (276)

SAUDI SPORT 3 HD - (277)

SAUDI SPORT 4 HD - (278)

SAUDI SPORT 5 HD - (279)

SAUDI SPORT 6 HD - (280)

SCOPE - (231)

SCOPE TIMESHIFT - (528)

SELA - (267)

SEMSEM - (137)

SHA3BAYAT - (258)

SHA3BIYAT PLUS - (259)

SHADA SYRIA - (198)

SHAHED TV - (232)

SHARJAH - (218)

SHARQIA NEWS - (160)

SHARQIYA - (159)

SHEBA TV - (293)

SHEFA TV - (352)

PANORAMA DRAMA 2

TIMESHIFT - (479)

PANORAMA DRAMA

TIMESHIFT - (478)

PANORAMA FILM - (69)

PANORAMA FILM

TIMESHIFT - (70)

PAYAM - (378)

PELISTANK KURDISH - (591)

VIN TV - (384)

WANASAH - (90)

WELAD AL BALAD - (45)

WIN TV - (415)

YEMEN TODAY - (550)

YEMEN TV - (291)

ZAGROZ - (590)

ZARGOZ - (380)

ZEE AFLAM - (47)

ZEE AFLAM TIMESHIFT -

(453)

ZEE ALWAN - (469)

ZOOM SPORT - (255)

ZWEINA BALADNA - (545)

(418)

THAQALYN TV - (576)

TIME CINEMA - (105)

TIME CINEMA TIMESHIFT -

(449)

TIME COMEDY - (106)

TIME COMEDY TIMESHIFT -

(450)

TIME DRAMA - (107)

TIME DRAMA TIMESHIFT -

(451)

TIME ELSOBKI - (109)

TIME MAZIKA - (110)

TIME QURAN - (112)

TIME SPORTS - (111)

TIME TIATRO - (108)

TIME TURKY - (493)

KRAL TV - (15)

KURD 1 TV - (117)

KURDISTAND - (1)

KURDSAT - (119)

MALATYA TV - (634)

YOL TV - (32)

YURDUM TV - (47)

IIIAfrican Channels:

AL-SAEDA - (524)

BLUE NILE - (411)

ERITREA - (506)

ETIOPIA - (795)

HC SOMALI - (856)

MURITANIA - (507)

ROYAL - (910)

SNTV - (334)

SOMALI LAND - (343)

SOMALI TV - (547)

SSTV - (942)

SUDAN TV - (546)

UNIVERSAL - (648)

VOX AFRICA - (732)

ZOAL TV - (528)

IVPersian Channels:

ALTEET DANCE - (748)

ARIANA - (656)

ATV IRAN - (665)

AVA TV - (689)

BBC PERS - (822)

BEUTY TV - (671)

EBC TV - (858)

FARSI 1 - (929)

FARSIFACE - (833)

GEM MUSIC - (663)

ICC TV - (679)

IM-HUSSEIN - (827)

IRAN A TV - (835)

IRAN FMTV - (832)

IRAN MTN - (658)

IRAN MUSIC - (826)

IRIB 1 - (669)

IRIB 2 - (670)

KAHKESHAN - (676)

LIBYA TV - (830)

MBC PERS - (523)

MI TV - (675)

MOHABAT - (683)

NEJAT - (831)

PARS 1 - (548)

PAYAM - (829)

PDF TV - (685)

PEN IRAN - (695)

PERSIA 1 - (672)

PERSIAN S - (673)

SAHAR 1 - (667)

SAHAR 2 - (668)

SALAM TV - (682)

SAMEN TV - (49)

SAT7 PERS - (772)

TAK TV - (688)

THE PERSIAN MOVIES -

(659)

TV 20 - (828)

TV 4 IRAN - (674)

VOA PERS - (707)

ZEMZEM - (930)

Page 17 of 35

VKurdish Channels:

AGHANINA MUSIC - (1035)

G KURDISTAN - (859)

HANEEN MUSIC - (764)

HAWLER - (963)

IQRA - (331)

KANAL 4 TV - (984)

KIRKUK TV - (1061)

KNN TV - (2)

KOMALA TV - (756)

KOREK TV - (983)

KURD 1 TV - (1060)

KURDSAT - (3)

MAJD QURAN - (412)

MCP MUSIC - (781)

MMC TV - (760)

NEWROZ TV - (759)

NRT NEWS - (1058)

PAYAM - (430)

ROJ TV - (758)

ROJHELAT - (649)

SPEEDA - (537)

TISHK TV - (654)

TRT 6 - (645)

VIN TV - (1059)

ZAGROS - (335)

VIPakistani Channels:

ARIANA - (656)

ARY NEWS - (755)

DM DIGITAL - (701)

HIDAYAT TV - (747)

IMAGINE - (696)

IQRA PAK - (734)

MADANI CHANNEL - (733)

MTA TV - (736)

NOOR TV - (746)

PDF TV - (685)

PEACE TV - (535)

PEACE URDU - (743)

PRIME TV - (737)

PTV GLOBAL - (699)

TAKBEER - (697)

VIIART Package:

ART AFLAM 1 - (1)

ART AFLAM 2 - (2)

ART AFLAM 3 - (3)

ART HEKAYAT 1 - (4)

ART HEKAYAT 1 (TS) - (5)

ART HEKAYAT 2 - (6)

ART HEKAYAT 2 (TS) - (7)

Page 18 of 35

Page 19 of 35

8- Available Subscriptions:

Subscriptions can be purchased in 4 different options For Arabic & ART Packages.

1Every Month.

2Every 3 Months.

3Every 6 Months.

4Every 12 Months.

Purchasing Arabic Package, will allow you to access all channels available (Arabic, Persian,

Turkish, Indian, African, Pakistani, Kurdish) on the box except the ART channels with is sold separately.

Purchasing a 12-Month Subscription will save you approx. $50 less due to the special offer that comes with the package, and comes with Free ART Channels as well.

9- DVR Operation:

C urrently the DVR option is not fully functional and is in the process of development, but it is limited to a 20 min recording for the time being.

To use the DVR feature, a USB Thumb Drive that is fully formatted on windows 7 platform must be used. If the thumb drive is not properly formatted or is not formatted XFS file system, you will get an error message on the screen when you try to record or press any of the DVR features.

1Plug the USB Thumb Drive in one of the 2 USB ports on the box.

2From the remote control use the following buttons to control the DVR operation:

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Type 1: Type 2:

On the remote control, a) The Back & Next Buttons are used to navigate through the entire contents of the USB

Thumb Drive. b) The RR & FF is used to move the beginning or the end of the recordings. c) The Play/Pause Button is used to play existing recordings as well as pause any recording. d) The Stop button that will stop playback or recording.

A Screenshot of the Recording Feature is as follows:

To Record an event, a) Press the green button once while a channel is on. b) A pop-up window will display that requires to enter when to record the even, it can be to start recording now, or based on the schedule below (start & end date/time) as well as the date for the event. c) After selecting the recording time, press the OK button.

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To cancel and go back to previous page, select the “Cancel” Button and click “OK”

If the recording was set to record now, the event will start to record right away and a small red icon will display on the corner of the TV indicating that recording is in progress. To stop the recording, simply press the “ Stop ” button or to Pause Recording, press the play/pause button.

To resume recording press the Play/Pause button again.

If the recording was set on a schedule, then the recording will stay on hold up till the date & time comes, and stops when the end time has reached.

On both cases once the recording is complete, you can playback the recording by pressing on the play/Pause button, and the playback will start from the beginning.

If more than 1 recording was captured, you can skip one recording at a time by press the Back &

Next buttons accordingly to skip to the next recording.

Press the R.R & F.F

to move to the First or to the last recording without having to view all recordings taken.

If you need to temporary stop the playback at any time, simply press the Play/Pause button and the picture will freeze, pressing the same button again will resume playback.

Note: because this feature is still under development, it is only limited to a 20 min recording time limit only, and it will stop as soon as this time limit is reached. Also make sure the Thumb Drive is large enough to fit the recording.

Upon estimation, a 1 Gig Thumb Drive will fit around 15 mins of recordings .

10- New Features:

One of the exciting features in this receiver is that it is open to allow lot of functionality to be added to it by just restarting the box, without having to replace it. This will include all firmware, where it can apply to the box on the fly directly from the provider.

1) New feature has been added lately, where you can watch you tube videos, this feature is accessible by clicking on the red button, and the you tube page will load at no extra cost to you.

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You can use the remote control which contains alphanumeric characters to type and search for any kind of video, and you can watch it directly on your TV.

After entering the string you want, point the arrow keys to the search button and click on “OK” and then scroll to your favorite video and press the “OK” button again will open the video. To exit out of the video and return back to your TV, simply press the “Home” button on the remote and it will take you back to your original page.

2) Another new feature is called “ ATN Live TV ”, this is a new feature that has been introduced that allows you to watch most of the live channels directly on your “iphone”,

“ipad”, “ipod”, and even “Android phones”, as well as watch these exciting channels.

Unfortunately, this is not a free service and it requires a separate subscription if you are planning to use it. Plus, you need to have to be a current Subscriber to any of the main subscriptions available to use this feature.

If you are interested to use this feature, please call us at our number:

(201) 470-4333 to know more about pricing & requirements to use this feature.

It can be purchased for: 1 day,7 days, 30 days, 3 months, 6 months, 12 months.

Only eligible subscribers can use this feature with active subscription.

Once eligible, you will be provided with a user name & password to use and you can enter those credentials in the mobile device to be able to watch the channels.

11- Coming Soon Features:

Future Plan Enhancements and features include:

1Channel Availability and Stability improvements.

2Additional Channels & Packages to be added.

3Fully Functional DVR Feature with lots of Features.

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4Adding more features to the Receiver

5New Receiver that supports wireless connectivity.

12- Available Accessories:

As mentioned from the wiring diagram that this receiver supports only wired connectivity to the internet, it does not include a wireless connectivity. But if your receiver and the Router are away from each other, and there is no way to run a network wire between the TV & the router, the only possible way is to use the Power Line Adapter that can be purchased from any computer store, or it can be purchased From Us. The Power Line adapter will allow you to use your existing power line wiring to transfer internet data over the power wires to deliver internet to your receiver.

Most Recommended Types include

1Netgear

2Linksys

3D-Link

4TP-Link

The speed should be at least 200Mbps to get a full non-intermittent picture from the internet to the receiver, any device that does not meet the min. requirement or type, will display a choppy picture and we are not responsible for any issues caused to the stability of the picture. a) Power Line Adapter:

It comes set of 2 devices, one that connects the 1 st

adapter to the router, and the 2 nd

adapter that will connect the receiver to the internet.

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All you have to do is simply plug the 2 adapters in any power outlet.

Note: The adapter should be plugged directly in the plate on the wall, it should not be connected to any extension cord or surge protector, as this won’t guarantee the operation of the devices.

Read the attached manual of the device on how to connect it. b) UHF Remote Extender :

Currently, the remote control that comes with the receiver is only set to use infra-red signal to operate, but if UHF operation is required so that the remote can operate without having to point it directly to the receiver, a uhf remote extender needs to be purchased to allow the remote to be used in any room around the house.

There are 2 types that are recommended:

1-

This type of extender can be used by using the supplied battery replacing the one of the existing batteries in the remote, and pointing the transmitting sensor that is connected to the saucer to the infrared receiver on the box, which is located on the left side of the box facing the receiver. c) HDMI Splitter :

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HDMI Splitter can be used if you want to split the HDMI signal to 1 or more TVs at the same time,

The Screenshot below is used to connect 2 TVs to 1 Receiver.

If you need more ports there are adapters can split the signal to 3 or more TVs depending on the need. d) Wireless HDMI Transmitter/Receiver:

If you need a way to connect 2 or more TVs in 2 different rooms in your house where it is not possible or not easy to run a wire between the receiver and the 2 nd

TV, the best way is to buy this type of Wireless HDMI transmitter/receiver. This is a very sensitive device; it can work in some cases.

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If you are interested to purchase this device, call us and we’ll explain to you if it can work with your home structure. In order for the device to work, the front view of these 2 devices needs to be hanged on a wall that is open, because if it is put in a location that is closed will not get a signal.

This device works on a 2 story structure as long as there is not too much interference from the surrounding area.

The maximum distance is approx... 100 ft. distance.

The signal quality is very good once the signal is reached, but it is very sensitive to motion, so it should not be put in a location where it can be susceptible to motion.

If you want to connect a 3 rd

TV, simply purchase an additional receiver and connect it to your new TV using the same process above.

The exciting feature about this that it comes with a remote extender cable so that you can control you’re remote wirelessly as well. e) HDMI

Power link Audio/Video Transmitter/Receiver

:

If you require a device that can use the Power Line to transmit the Audio/Video signal in a single room, then this device is the proper one for you. It can only be used in the same room as because due to the wiring connection in the house. For more information, please contact us to provide you more details about this device.

This unit has 2 connections:

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These 2 units come together and can be used in conjunction with the HDMI Splitter in section C.

Page 28 of 35 f) Wireless Audio/Video Transmitter:

If you need a regular wireless audio/video transmitter that uses the Composite Audio/Video connection without having to use the HDMI connection to connect to a 2 nd

TV, then this device is the right for you.

Wireless Transmitter and Receiver Kit: 5.8 GHz, Video/Audio, 7 Channels Selectable.

This device is the perfect device to get a good signal at the same time not interfering with any other wireless device because it run on the 5.8 GHz frequency. It has 7 channels selectable if you decided to add more than 1 receiver to this package. You can use this device in conjunction with HDMI to get 2 simultaneous signals to 2 TVs without the need of any additional device.

Page 29 of 35 g) Infrared Remote Control Transmitter/Receiver:

If you need a remote extender that extends to your 2 nd TV that is located anywhere around the house, then the device below is the right fit,

You connect the transmitter cable to your Receiver’s infrared receiver, and connect both devices to the power line. All you have to do is to put the 2 nd device (Receiver) close to the 2 nd TV and point your remote to the receiver to send the signal to the Box.

A good example would be similar like this one:

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13- Troubleshooting Error Messages

: a)

You will see this Error Message when ATN has bad weather and/or the signal is from the satellite is low. The picture will come back very soon

. b)

This error message means that the connection between your IP TV Receiver and the Internet is lost. Make sure the Internet cable is plugged into the IPTV Receiver and Internet Modem or

Internet Wireless.

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To try to resolve this issue, try 1st to reboot your Internet Modem and Wireless, and then reboot your IPTV Receiver.

If you still see this error message after doing the steps above, please contact us to help you resolve this issue. c)

This error message means your IPTV Receiver is not connected to the Internet Ethernet cable. d)

This error messages appears on the TV if there is internet disconnection on the customer side.

Please contact your ISP.

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If you are having other issues with your receiver call us so we can help you out. If you want to call us, please make sure that the internet connection is working, and you can access websites using a regular PC. And make sure also the cables are properly connected and there is no problem with the port or cable that runs between the router and the receiver.

Note: if you are having a choppy picture when trying to access all channels on your receiver, then you might be experiencing network connectivity issues, to check this out, go to this website: http://www.speedtest.net

and run the test there.

If you get a speed of less than 2 Mbps, then there is an issue with your internet connection, and you need to check with your ISP to see if the problem is with your cable modem or router. Once the issue has been resolved, then the picture should display normally and you should get a clear and stable picture afterward.

14- Billing Questions

:

If you are having issues with a charge on your credit card that you think it might not be right, or the improper amount charged, or any billing questions whatsoever, you should contact the billing department immediately, billing department is available between 10 am till 7 pm Eastern

Time.

The Billing Department Contact Number is: 1-855-872-4788

You need to contact this number if your subscription expired, or if you are having trouble activating your receiver or if your credit card information has expired.

When calling please have the following information ready:

- Your Full Name

- Your Receiver’s Serial Number located on activation window screen in section 18.

- Your Receiver’s MAC Address (if required) located on activation window screen in section 18.

- The Receiver serial number starts with XVxxxxx where the “X” is the digits on the receiver.

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15- Technical Questions

:

If you have any technical questions related to accessories to use, channel information, other error messages on the screen that was not listed in section 13, please feel free to call us so we can try to resolve the issue for you.

Our Technical Department is: (201) 470-4333 and ask for “Mr. Roland”.

Technical Support Hours: M – S (Monday Through Saturday) from 9 am till 8 pm Eastern Time.

Note: Receiver is covered under warranty as long as the receiver is active and under subscription, for any issues with your receiver, call us and let us know, so we can give you the address to where to send the broken Receiver and we will ship a replacement box instead to you as soon as we can. The new box will be shipped out as soon as we receive the broken Receiver.

16- Contact information:

To contact us about any other questions, such as new channels, or suggestions, we would be glad to listen to your feedback and we will try our best to meet most of the requirements if possible.

Please call us on: (201) 470-4333 and ask for “Mr. Roland”.

Office Hours: Saturday: 9 am till 12 pm Eastern Time.

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17Receiver Activation/Activation Process:

After you purchase your receiver, by default the receiver is not activated, and it requires between 24 to 36 hours for the activation to be complete. Once Receiver purchased, we will be notified of the date & time the receiver purchased, and we need time to process your credit card and verify all information are correct, which requires some time. After we finish with that process you will receive an email with your activation code that you can use to activate your receiver.

Once you receive your activation code, the process takes less than 5 mins to activate and it is straight forward.

Once you turn on the receiver after connecting and verifying that all cables are connected properly and securely, and once the receiver’s Operating system loads successfully:

You will be presented with the screen below asking for activation code:

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Enter the activation code provided into the highlighted box above.

Note: make sure the digits entered are all Numeric, and press the OK button after each digit to make sure that it is saved there, once you press on every digit you will get a drop down list containing characters & digits, you should only select the digits by using the Up/Down arrow keys, and once you highlight that number, press the OK, then the selected digit will show up in the box, enter all digits provided, and once you verify that the number is correct, press the “OK” button, then you get a confirmation popup window, that your receiver has been activated. And you can start watching the channels. If you get an error message saying that the number entered was incorrect, you can have up to a max. Of 10 incorrect attempts, after those 10, the receiver will be locked and you won’t be able to re-activate it again up till 1 hour and you have to turn OFF and then ON again. So, in order to avoid this issue, if you enter the code twice and it didn’t work as provided, then please call us to resolve the issue on: (201)

470-4333 during regular office hours .

You will also get this screen if your subscription or your credit card has expired. You need to call our billing department to provide the updated information, and you will be provided with a new activation code to re-activate your receiver.