Cypress Communications 1140 User Manual

IP Phone 1140

User Guide

Page 1

About the IP Phone 1140

The IP Phone 1140 b rings voice and data t o t he d esktop b y c onnecting directly to a Local Area Network (LAN) through an Ethernet connection.

When you are logged on to the network, the handset and keypad of the IP

Phone operate in the same way as a standard b usiness telephone. You can a ccess additional s er v ices and f eatures through the soft keys.

IP Phone terminal description

The IP Phone 1140 offers t hese f eatures:

• Six light-emitting diode (LED) indicator lamps

— message waiting lamp

— data waiting lamp

— mute lamp

— headset lamp

— handsfree lamp

— link lamp

• volume control keys

• standard telephone dialpad

• 12 feature k eys

• one soft k ey

• five n avigation k eys

— up

— down

— left

— right identifies the current

Abou t t he I P Phone 1 140

Page 2

— send (located in the middle of the navigation key, this key is mapped to execute the current function of the soft k ey)

• multifield LCD screen

— adjustable contrast

— backlight

• three audio modes

— handsfree speak and listen

— headset (autodetect support)

— handset

• one USB port

— future support for USB mouse and keyboard

• automatic network configuration

• upgradeable firmware

• wideband audio support

About the IP Phone 1140

IP Phone 1140 components

Page 3

Terminal display

The display on the IP Phone terminal has blue LED backlighting, which you can turn on and off.

The IP Phone 1140 display h as t hree d istinct a reas:

• The upper area shows line and feature key status.

• The middle area shows single-line information for items such as caller number, caller name, feature prompt strings, user-entered digits, date and time information, and telephone information.

.

• The lower area displays the labels for the soft keys.

12 About the IP Phone 114 0

IP Phone 1140 display

Page 4

Terminal display

The 1140 feature keys

display on the LCD screen.

.

The feature key functions are:

Transfer, Conference, DND,

Voicemail, Speed Dial,

Inspect, Cell, Charge Code, and the Auto Dial numbers.

ns off automatically after a period

Terminal indicators

The IP Phone terminal uses light-emitting diodes (LEDs) of different colors to indicate the current state of the terminal. This table describes each color and its associated state.

Indicator

Message waiting

Data waiting

Headset

Handsfree

A steady indicator means that the extension or feature beside it is active. A flashing indicator means the line is on hold or the feature is in the process of being programmed.

LED color

Red (located on the top right corner of the set)

Blue (located on the top left corner of the set)

Red (located on the front, on the headset key)

Red (located on the front, on the handsfree key)

Meaning

Lit when a message is waiting, or a call is missed. The light turns off after you retrieve your message.

Lit when the terminal is on an active call.

Lit when the headset is in use.

Lit when the handsfree mode is active.

Terminal indicators 13

Indicator

Mute

Link/Data

LED color

Red (located on the front, on the mute key)

Green (located on the back cover near the network

Ethernet jack)

Meaning

Lit when the mute feature is active. The system administrator can configure the mute lamp to be steady on or blinking.

Page 5

Lit when the link is alive and flashes to indicate activity.

IP Phone 1140

M

enu

S

ystems

Use the up or down arrow on the n avigation k ey to scroll to items.

Labels a ppear n ext t o t he s oft k eys, i n r esponse t o items selected on screen.

Logging On & Log ging O ff

Use this item to log in and out from the IP Phone system.

See " Logging On" and " Log ging Off " .

Display

Use this item to adjust the contrast level of the display.

See "Adjusting the contrast level of the display"

Feature

Use the Feature menu to access these submenus:

Language

Use the Language item to select the language used in the display.

See "Selecting the L anguage " .

Time

Use the Time menu to:

• select a time zone

• enable or disable Daylight Saving Time

• select the format used to display the time and date

• reset the time t o t he d efaults

See "Using the Time M enu" .

Use this item to adjust the audio profile.

Use this item to adjust the contrast level of the display.

See "Adjusting the contrast level of the display" (page 27 .

)

Use the Feature menu to access these submenus:

Use the Language item to select the language used in the display.

See "Selecting the language" (page 35) .

Use the Time menu to:

• select a time zone

• enable or disable Daylight Saving Time

• select the format used to display the time

• select the format used to display the date

• reset the time to the defaults

See "Using the Time menu" (page 40 ) .

18 IP Phone 1140 men u s ystems

User

Use the User menu to:

• view your user name

• view your login type

• enable or disable auto login feature

• change your password

See "Using the User M enu" .

History

Use History menu to:

• reset the Inbox

• reset the Outbox

See "Resetting the Inbox" an d "R esetting t he O utbox" .

Diagnostics

Use the Diagnostics item to test the local mode.

See "Testing the L ocal M ode" .

Menu hierarchy

Page 6

.

.

18 IP Phone 1140 men u s ystems

Page 7

How to use the navigation keys

The IP Phone terminal has navigation keys that you use to navigate the menus and to help you to enter text in the display. See "IP components" (page 11) for the location of these keys.

When the menu system is active, the navigation keys behave this way:

• up—return to the previous menu item

• down—go to the next menu item

• left/right—active when you can enter text. To move the cursor to the left, press the left key. Press the right key to move the cursor to the right.

• send key—located in the middle of the navigation keys, press to select the menu item

19

Connecting the IP Phone to the LAN

CAUTION

Risk of equipment damage

Do not plug the IP Phone into a regular telephone jack. This causes severe damage to the terminal. Consult your system administrator to ensure that you plug your telephone into a

10/100BaseT Ethernet jack.

Prerequisites

• IP Phones can be powered by an AC adapter or over a LAN. Contact your in system administrator to i dentif the correct option.

• See "IP Phone 1140 connectors" f or t he l ocation o f the connectors on the back of the IP Phone.

Step Action

1

2

3

4

Connect one end of the CAT-5 line cable to the LAN Ethernet port, identified with a LAN icon, located on the underside of the terminal.

Connect the other end of the CAT-5 line cable to the IP network jack.

For a terminal sharing LAN access with a PC, connect a second

CAT-5 line cable to the PC Ethernet port located on the back of the terminal, identified by the PC icon. Connect the other end of the cable to the Ethernet port on the computer.

For a secure power connection, thread the cord around the strain relief retaining hook and through the channel on the underside of the terminal.

Secure the terminal footstand to the terminal base.

—End—

20 Connecting the IP Phone to the LAN

IP Phone 1140 connectors

Page 8

Logging

O

n

Step Action

1 Enter your user name. Press OK .

Note: If your user name i s too lon g f or t he d isplay ( longer t han 1 5 characters), the digits scroll to the left and an ellipsis appears to the left of the user name.

2 Enter your password. Press OK .

Note: If y ou m ake a n e rror, p ress the Cle ar key key to clear t he f eld, a nd t hen enter your user name or password a gain.

You are logged on and the Menu screen appears.

—End—

Logging

O

ff

Step Action

1

2

3

From the main menu, select Logoff.

Press Ok.

A confirmation screen appears.

Confirm the action.

You are logged off from the network.

—End—

Making

C

alls

Follow one of these procedures to make a call.

Making a call using off-hook dialing

2

3

Step Action

1 Lift the handset from the cradle.

The primary extension is active and you hear a dial tone.

Use the dialpad to enter the number.

When the call is answered, begin speaking.

—End—

Page 9

Making a call using handsfree dialing

See "IP Phone 1140 components" f or t he location o f the handsfree key.

Step Action

1 Press a line key.

A line is selected and you hear a dial tone.

26 Making calls

4

5

2

3

Page 10

Use the dialpad to enter the number.


For privacy, lift the handset.

To return to handsfree mode, press the handsfree key and place the handset in the cradle.

The handsfree feature is active.

—End—

Making a call using predial

Step Action

1

2

3

Before you press a line key or lift the handset, use the dialpad to enter the number.

The number is entered into the terminal.

When you want to make the call, press Ok.

The number is dialed.


—End—

Editing a predialed number

Step Action

1 Perform one of these actions.

• To delete numbers that appear to the left of the cursor, press

Bkspc .

• To delete numbers that appear to the right of the cursor, press

Delete .

2 Use the dialpad to enter the new number.

—End—

Page 11

Answering

C

alls

See "IP Phone 1140 C omponents" fo r locatio n o f the handsfee and headset k eys.

Answering a call

Step Action

1 Perform one of these actions to answer a call:

• Lift the handset.

• To answer a call using handsfree, press the handsfree key.

• To answer a call while wearing a headset, press the headset key.

—End—

Answering a second call

Follow this procedure to answer a call when you are engaged in a call.

If another call comes in while the primary line is engaged, the phone sounds and a message indicator icon on the display flashes. While the indicator is flashing you have the opportunity to put the first call on hold and answer the second call.

Step Action

1 Press the hold key to put the active on hold.

2 Press the line key for the second call.

The call is answered.

—End—

Ending a

C

all

Se e " IP P hone 1 140 C omponents" fo r t he location o f the Goodbye key.

Step Action

1 Perform one of these actions:

• Return the handset to the cradle.

• Press the goodbye key.

The call is ended.

—End—

Page 12

While on an

A

ctive

C

all

Using call hold

Step Action

1 To put the call on hold, press the hold key.

The call is suspended. On the display, an indicator flashes beside the line on which the call is held.

2 To retreive the call, p ress t he k ey b eside t he fl ashing i ndicator i n t he d isplay.

—End—

Transferring a call

2

3

Step Action

1 During a call, press the key to which the transfer feature is assigned.

The call is put on hold and a dial tone sounds. On the display, an indicator flashes beside the line on which the call is held.

Use the dialpad to enter the number to which to transfer the call.

When that number rings or is answered, press the transfer key again.

The call is transferred.

—End—

Using conference call

If you have the multimedia seat, you can add up to 30 calls to a conference.

Step Action

1

2

During a call, press the feature key assigned as the conference key.

The call is put on hold and a dial tone sounds. On the display, an indicator flashes beside the line on which the call is held.

Dial the number of the person you want to add to the call.

At this time, you can talk privately to the person you are adding, to announce the conference.

Press the conference key again to merge the calls.

3

4 Repeat steps 2 and 3, to add more calls to the conference.

5 If you make a mistake dialing, or a party does not want to be included in the conference, press the extension key of the conference call to reconnect to the conference.

6 If you hang up, the other parties will stay connected until they hang up.

—End—

While on an Active Call 35 Page 13

Using the mute feature

Muting prevents the transmission of sounds through the microphone.

Step Action

1

2

During a call, press the mute key.

To turn off the feature, press the mute key again.

—End—

Using

C

all

F

orward

Step Action

1

2

To activate call forward without lifting the handset, press the key to which the f orward f eature i s a ssigned.

Use the dialpad to enter the number of the extension to which to forward your calls.

Press the forward key again.

An icon appears beside the forward key.

3

4 To turn off call forward, press the forward key.

The feature is deactivated and the icon disappears from the display.

—End—

Adjusting the

Display C

ontrast

L

evel

Step Action

1 From the main menu, select and open Display.

The Contrast screen appears.


• To decrease the contrast, press the left navigation key.

• To increase the contrast, press the right navigation key.

The percentage scale on the screen shows the degree of change.

The level decreases or increases each time you press the key.

3 Press Ok .

The contrast l evel i s s aved.

—End—

Page 14

Using the F

eatu

res M

enu

When you access the Features menu, a numbered list of the features provisioned on each key is displayed. The number displayed indicates the key to which the feature is assigned to your line.

Features are assigned by your system administrator, so the features you have available may differ from those described in this User Guide.

Changing the keys to which a feature is associated does not create new functionality.

Note: D

efining

t

he

k

ey

t

ype

Each feature key can be defined in one of two ways: Central or Local. A feature key defined as Central can have a Centrex feature, such as Call

Forward, assigned to it. A feature key defined as Local can have a directory entry assigned to it. By default, all feature keys are defined as Central.

Step Action

1 From the main menu, open the Feature menu.

A list of the feature keys and their current assignments appears.

2 Select a key to change.

Press Ok .

3 Select As sign and Press Ok.

.

If the key you selected in step 2 is assigned to a Centrex feature, these soft key labels appear: Key Type and Autoscroll.

If the selected key is assigned to a local feature, these soft key labels appear: Key Type and Feature.

4 Highlight Key Type and press OK .

The Key Type screen appears. A check mark appears beside the type currently assigned to the key.


• To change Central to Local, select Local.

• To change Local to Central, select Central.

6 Press Ok .

Using the Features Menu

Enabling or disabling autoscroll

If autoscroll is enabled, the IP Phone automatically directs you to the screen for the active feature. For example, if your secondary Directory Number

(DN) is configured on screen two, and you receive a call to that number, the feature screens scroll to page two. You can answer the call immediately without searching for the screen.

Step Action

1 From the main menu, highlight the Feature menu and press Ok .

2 S elect a Feature and press OK. Highlight Assign and press Ok .

3 From the Assign menu, select AutoScroll.

Press Ok .

4 Perfor m one o f t hese a ctions:

• To enable autoscroll, select Enable.

(Recommended)

• To disable autoscroll, select Disable.

6 Press Ok .

—End—

Page 15

Labeling a feature key

Step Action

1

2

3

4

5

6

From the main menu, open the Feature menu.

Select a menu item.

From the Feature menu, select and open Label.

Press Clear to delete the current label if necessary.

Use the dialpad to enter the new label.

To correct the label, press Bkspc.

When you have correctly entered the new label, press Ok.

—End—

.

Using the Features Menu

Page 16

Enabling or disabling auto hide

available appear in the display. Feature availability depends on the state of the terminal and administrato r s ettings.

Step Action

3

4

1 From the main menu, open the Feature menu.

Select a menu item.

2 S elect a nd o pen Op tions .

.

From the Options menu, select and open Auto Hide.

Perform one of these actions:

• To enable auto hide, select Enable.

(Recommended)

• To disable auto hide, select Disable.

5 Press Ok .

—End—

Selecting the default line key

Step Action

1

2

3


Select a menu item.

4

From the Feature menu, select and open Options.

From the Options menu, select and open Default Feature.

The Default Feature screen appears, showing a list of DN keys.

Scroll through the list to select the key that you want to assign as your default line key.

5 Press Ok .

—End—

Resetting the feature key to the default settings

.

Step Action

1

2

3


Select a menu item.

From the Feature menu, select and open Reset.

The Reset screen appears.

Press Yes.

—End—

Selecting the

L

anguag

e

2

3

Step Action

1 From the main menu, select and open Language .

A list of available languages appears.

Scroll through the list and select your preferred language.

Press Ok .

—End—

Page 17

Using the Time

M

enu

Setting the time zone

Follow this procedure to select the time zone.

Step Action

1

2

3

4

From the main menu, open the Time menu.

From the Time menu, select and open Hours from GMT.

Scroll through the list and select the time zone.

Press Ok.

The time displayed changes to that of the selected zone.

—End—

Enabling Daylight Saving Time

Step Action

3

4

1

2


From the Time menu, select and open Daylight Saving.

The Daylight Saving screen appears.

Select On.

Press Ok .

Daylight Saving Time is enabled. The word On appears with a check mark beside it to indicate the feature is enabled.

—End—

60 Using the Time menu

Page 18

Disabling Daylight Saving Time

Step Action

1

2

3


From the Time menu, select and open Daylight Saving.

Select Off.

Daylight Saving Time is disabled. The word Off appears in the display, with a check mark beside it.

—End—

Setting the time format

Follow this procedure to set the time format the terminal uses to display the current time. The time format choices are:

• 12-hour clock

• French

• 24-hour clock

Step Action

1

2

3

4


From the Time menu, select and open Time Format.

Scroll through the Time Format options to select the format you want.

A check mark appears beside the format currently in use.

To enable a format, select it, and press Ok .

—End—

Setting the date format

Follow this procedure to set the date format the terminal uses to display the current date. When month (mmm) is selected, the display shows an abbreviated name, Oct for example, and not a number.

The date format choices are:

• ddmmm

• mmmdd

• mm/dd

• dd/mm

60 Using the Time M enu Page 19

2

3

4

Step Action

1 From the main menu, open the Time menu.

From the Time menu, select and open Date Format.

Scroll through the Date Format options to select the format you want.

To enable a format, select it, and press Ok.

A check mark appears beside the option to indicate that it is enabled.

The date is displayed in the selected format. You return to the previous screen.

—End—

Resetting the default time

.

Step Action

1

2

3


Form the Time menu, select and open Reset.


Confirm the action.

—End—

Using the User

M

enu

Viewing your user name

Step Action

1

2

From the main menu, open the User menu.

From the User menu, select and open Username.

—End—

60 Using the User M enu Page 20

Viewing your login type

The terminal can operate in one of two login types:

• Unique—the ability to join a session with an m6350 Softclient is not enabled.

• Joint—the ability to operate in a joint session with an m6350 Softclient is enabled.

Step Action

1

2

3

From the main menu, open the User menu.

From the User menu, select and open Login Type.

The Unique screen appears. If Unique is enabled, Ok appears above the far left soft key.

Press the down navigation key to view the Joint screen.

If Joint is enabled, Ok appears above the far left soft key.

—End—

Viewing, disabling, or enabling the auto login feature

Any maintenance activity, for example a firmware upgrade, forces a log off from the network. If you enable auto login, you are automatically logged on after the phone is available again.

Prerequisites

You must have permission to edit the auto login feature. If you have permission, a check mark appears next to Enabled when the screen appears.

Step Action

1 From the main menu, open the User menu.

2

3

4

From the User menu, select and open Auto Login.

The Auto Login screen appears displaying your Auto Login profile.

If you have permission to edit this feature, press Ok .

The Enabled screen appears. A check mark appears if the feature is enabled.


• To enable Auto Login, select Enable.

(recommended)

• To disable Auto Login, select Disable.

5 Press Ok .

—End—

Using the User Menu 65 Page 21

Changing your password

If you are unfamiliar with how to use the dialpad to enter text, see "Using the dialpad to enter text" b e f ore y ou p erfor m this p rocedure.

Step Action

1 From the main menu, open the User menu.

3

4

2 S elect a nd o pen Password.

The s ystem p rompts y ou t o enter your old password.

Use the dialpad to enter the old password.

5

After you enter the old password, use the dialpad to enter the new password in the same screen.

Press Ok .

Use the new password the next time you log on.

—End—

Testing the

L

ocal

M

ode

The Diagnostics menu is mainly used by an administrator for registering the terminal with a Survivable Remote Gateway.

Follow this procedure to test the local mode.

3

4

Step Action

1

2

From the main menu, open the Diagnostics menu.

From the Diagnostics menu, select and open Test Local Mode.


Press Ok .

Press Yes .

The terminal transitions to its secondary IP address and temporarily disconnects from the IP Client Manager.

—End—

Page 22

Performing a

Fi

rmware

U

pgrade

If a firmware upgrade for the IP Phone is available, the system prompts you to upgrade when you log on. If the firmware level is between the minimum and maximum level set by the administrator, Yes and No options appear on the soft keys. If the terminal is below the minimum level, the only option is yes. You cannot log on until you perform the upgrade.

While an upgrade is in progress, the terminal reboots and becomes temporarily unavailable.

Follow this procedure to upgrade the IP Phone firmware.

Step Action

1

2

3

From the main menu, select and open Upgrade.

The Upgrade confirmation screen appears.

Confirm the action.

A second confirmation screen appears.

Press Yes.

The firmware is downloaded.

—End—

Using the

D

irector

y

Adding or editing a directory entry

Follow this procedure to add or edit a directory entry. See "IP Phone 1140 components" for t he location o f the d ir ectory k ey.

If you are unfamiliar with how to use the dialpad to enter text, see "Using the dialpad to enter text" before y ou b egin this p rocedure.

Step Action

1 Press the directory key to access the directory.


• Select and open New Entry . P ress Ok.

• If you are editing an existing entry, navigate through the list to select the entry, then press Ok .

3 From the New Entr y menu, select and open Edit Nu mber .

4 E nter t he n umber and press Ok .

72 Using th e Directory

5

6

7

8

Page 23

The number is entered in the directory, and you return to the

New Entry menu.

To add or edit the surname, perform these steps: a. From the New Entry menu, select and open Surname.

b. Use the dialpad to enter the surname.

c. Press Ok .

The surname is entered in the directory, and you return to the

New Entry menu.

To add or edit the first name, perform these steps: a. From the New Entry menu, select and open First Name.

b. Use the dialpad to enter the first name.

c. Press Ok .

The first name is entered in the directory, and you return to the

New Entry menu.

When you finish entering or editing the information, select Save.

You are asked to confirm the action.


• To save, press Yes.

• To edit the information, press No.

The Resume Editing? message appears. Press Yes to edit the information. Press No to exit the directory without saving the information.

—End—

Deleting an entry from the directory

Follow this procedure to delete an entry from the directory. See "IP Phone

1140 components" f or t he location o f the d irect ory k ey.

Step Action

1

2

Press the directory key to access the d irectory.

The directory opens.

From the directory list, select the entry you want to delete.

72 Using th e directory

3

4

5

6

Page 24

Press Ok .

Press the down navigation key until the Delete option appears.

Press Ok .


Press Ok a nd t hen p ress Yes t o c onfir m the action.

—End—

Making a call using the directory

Follow this procedure to make a call from within the directory. See "IP

Ph one 1140 components" for t he locatio n of the d ire ctory k ey.

Step Action

1 Press the directory key to access the directory .

2 Se lect t he n ame o r n umber t hat y ou w ant to call.

3

4

Press Ok.

The Dial screen appears.

Press Ok.

The number is dialed.

—End—

Using the Inbox

The IP Phone 1140 has a dedicated fi xed k ey f or t he Inbox , allowing you to view the i ncoming n umber, name, t ime a nd d ate, a s w ell a s t he d isplay s hown on the IP

Phone a t t he t ime o f t he i ncoming c all.

Call i nfor mation is captured only if the call l asts l onger t han t wo s econds.

The Inbox can store a maximum of 10 calls. When the maximum is reached, the oldest call is dropped. Calls appear in the list in the order in which they were received, with the most recent call at the top of the list. Use the up and down navigation keys to scroll through the list.

A t ime s tamp a ppears b eside c alls y ou r eceive o n t he s ame d ay on which you view t he I nbox ; d ate s tamp for c alls t hat a rr ive prior to the day of viewing.

If n o n ame o r n umber w as available for a call, a No D etails m essage a ppears.

80 Using the In box

Accessing the in box

Step Action

1

2

3

Press the Inbox k ey.

Select an item from the list, and press Ok.


• Select Dial to call the number.

• Select Display to view call information.

• Select Store to store the number in the directory.

—End—

Resetting th e inbox

.Step Action

1

2

3

From the main menu, select and open History.

From the History menu, select Reset In box


Press Yes.

.

—End—

Page 25

Using the

Out

box

The IP Phone 1140 has a dedicated fixed k ey for t he O utbox , allowing you to view iinformation about o utgoing calls . The system logs the outgoing number, time and d ate , as well as the display information if the call lasts longer than two seconds.

The Outbox can store a maximum of 10 calls. When the maximum is reached, the oldest call is dropped. Calls appear in the list in the order in which they were made, with the most recent call at the top of the list.

The Outbox call display consists of a time or date stamp and a name or number. A time stamp appears beside calls you make on the same day on which you view the Outbox. A date stamp appears beside calls that were made prior to the day of viewing. If no name or number was extracted from the display of the outgoing call, the number dialed appears.

80 Using the Outbox

Accessing the o utbox

Step Action

1

2

3

Press the Outbox key.

Select an item from the list, and press Ok.


• Select Dial to call the number.

• Select Display to view call information.

• Select Store to store the number in the directory.

—End—

Page 26

Resetting the o utbox

Step Action

1

2

3

From the main menu, select and open History.

From the History menu, select Reset Outbox.


Press Yes.

The calls in the Outbox are deleted. You return to the previous menu.

—End—

Using the

D

ialpad

t

o

E

nter

T

ext

Step Action

1 To enter text, find the number key associated with the letter you want to enter, and perform one of these actions:

• To enter the first letter, press the key once.

• To enter the second letter, press the key twice.

• To enter the third letter, press the key three times.

The letter appears on the display.

Diagram for Specia l Ch aracters

Page 27

Document Release: C4 2007_012007

Copyright 2007 Cypress Communications. All rights reserved.

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