Fujitsu DBU38E Setup Guide
Hirdetés
Hirdetés
PRIMEQUEST Series
Start-up procedure and validation information of Video
Redirection
Update on January 31, 2020
Contents
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2
Chapter 1.
Preface
This document describes how to set up client PC (where you use Video Redirection function) in order to use Video Redirection function in PRIMEQUEST 1000, 2000 and 3000 series.
This document also shows validation results of Video Redirection function and troubleshooting for Video
Redirection function.
Trademarks
Microsoft, and Windows are trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
Oracle, Java and OpenJDK are registered trademark of Oracle Corporation and its related company in the United States and/or other countries.
Zulu is a trademark of Azul Systems Inc.
Other company names and product names are the trademarks or registered trademarks of their respective owners.
List of PRIMEQUEST series
PRIMEQUEST 1000 series
PRIMEQUEST 1400S/ 1400E/ 1400L/ 1800E/ 1800L
PRIMEQUEST 1400S2 Lite/ 1400S2/ 1400E2/ 1400L2/ 1800E2/ 1800L2
PRIMEQUEST 2000 series
PRIMEQUEST 2400S Lite/ 2400S/ 2400E/ 2400L/ 2800E/ 2800L/ 2800B
PRIMEQUEST 2400S2 Lite/ 2400S2/ 2400E2/ 2400L2/ 2800E2/ 2800L2/ 2800B2
PRIMEQUEST 2400S3 Lite/ 2400S3/ 2400E3/ 2400L3/ 2800E3/ 2800L3/ 2800B3
PRIMEQUEST 3000 series
Enterprise model
PRIMEQUEST 3400S Lite/ 3400S/ 3400E/ 3400L/ 3800E/ 3800L
PRIMEQUEST 3400S2 Lite/ 3400S2/ 3400E2/ 3400L2/ 3800E2/ 3800L2
Business model
PRIMEQUEST 3800B
PRIMEQUEST 3800B2
Note
The following models are sold only in Japan and should be ignored.
PRIMEQUEST 1000 series 1400S / 1400L / 1800L / 1400S2 Lite / 1400S2 / 1400L2 / 1800L2
PRIMEQUEST 2000 series 2400S Lite / 2400S / 2400L / 2800L / 2400S2 Lite / 2400S2 / 2400L2 /
2800L2 / 2400S3 Lite / 2400S3 / 2400L3 / 2800L3
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PRIMEQUEST 3000 series 3400S Lite / 3400S / 3400L / 3800L / 3400S2 Lite / 3400S2 / 3400L2 /
3800L2
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Chapter 1.1 About Java required to use Video Redirection function
Fujitsu recommends that you should use Java based on OpenJDK which is released free of charge which you install on a client PC where you use Video Redirection function.
Official update of Oracle Java which is released free of charge by Oracle Corporation is no longer available on January 2019. (Final update is released on January 15, 2019)
If you want to continue using Oracle Java (Java 8), you need a Charged contract. Therefore, Fujitsu supports AdoptOpenJDK and IcedTea-Web which are Java based on OpenJDK where you use Video
Redirection function.
Table below shows which chapter describes how to get package of Java based on OpenJDK and how to install it.
How to get package How to install
Operating system on client PC How to install setup
Windows 8.1 (64 bit)
Windows 10 (32 bit)
Windows 10 (64 bit)
Note
Regarding the Oracle Java
If you keep using Oracle Java8 released free of charge by Oracle Corporation in future, your PC is likely to be exposed to risk such as computer virus infection by exploiting a vulnerability due to discover of new one. Update version of Oracle Java8 is no longer available if you do not sign an onerous contract with Oracle Corporation.
Please note that Fujitsu do not validation of Video Redirection function by using Oracle Java8 which is released after January 15, 2019 even though you sign an onerous contract with Oracle Corporation.
Regarding the Microsoft Windows7
Support for Windows 7 ended on January 14, 2020. Microsoft will no longer provide Windows updates and security patches. Please note that AVR using Windows 7 will not be supported.
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Table below shows Fujitsu’s support of Oracle Java8 in PRIMEQUEST series.
Firmware version Support of Oracle Java8
Series
PRIMEQUEST 1000 series
PRIMEQUEST 2000 series
FW version
Any version
BA18112, BB18111,
BC18111 or earlier
BA19022, BB19022,
BC19022 or later
PA18112 or earlier
Supports until Oracle Java8 update201.
Unsupported later version.
Supports until Oracle Java8 update201.
Unsupported later version.
Unsupported Oracle Java8.
PRIMEQUEST 3000
Enterprise model
Supports until Oracle Java8 update201.
Unsupported later version.
Unsupported Oracle Java8. PA19024, PB19032 or later
PRIMEQUEST 3000
Business model
1.70Q or earlier
(*)
Supports until Oracle Java8 update201.
Unsupported later version.
1.75Q, 2.40Q
or later (*) Unsupported Oracle Java8.
You can confirm the version of firmware as below.
PRIMEQUEST 1000, 2000 series and 3000 Enterprise model
You can confirm the version of firmware on ‘System’ ➔ ‘Firmware Information’ window in MMB Web-
UI.
PRIMEQUEST 3000 Business model
You can confirm the version of firmware on ‘System’ ➔ ‘Firmware Information’ window in iRMC
Web-UI.
About BA, BB, BC in the table.
BA(2400S Lite, 2400S, 2400E, 2800E, 2400L, 2800L, 2800B), BB(2400S2 Lite, 2400S2, 2400E2,
2800E2, 2400L2, 2800L2, 2800B2), BC(2400S3 Lite, 2400S3, 2400E3, 2800E3, 2400L3, 2800L3,
2800B3) indicates the main unit FW version.
About PA, PB in the table.
PA(3400S Lite, 3400S, 3400E, 3800E, 3400L, 3800L), PB(3400S2 Lite, 3400S2, 3400E2,
3800E2, 3400L2, 3800L2) indicates the main unit FW version.
For validation results, see ‘ Chapter 4 ’.
(*)
For PQ3000 Business Model, it represents iRMC firmware version.
- 1.xxQ: Indicates the version of iRMC firmware for 3800B.
- 2.xxQ: Indicates the version of iRMC firmware for 3800B or 3800B2.
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Chapter 1.2 How to start up Video Redirection function in the Java environment based on OpenJDK
Table below shows which chapter describes how to start up Video Redirection function in the Java environment based on OpenJDK in each of PRIMEQUEST 1000, 2000 or 3000 series.
Table below describes collectively ‘BA’, ‘BB’ or ‘BC’ as ‘Bx’.
Firmware version
PRIMEQUEST 1000 series
PRIMEQUEST 2000 series
PRIMEQUEST 3000
Enterprise model
PRIMEQUEST 3000
Business model
Any version
How to start up Video Redirection function
BA18112, BB18111,
BC18111 or earlier
BA19022, BB19022,
BC19022 or later
PA18112 or earlier
PA19024 ,PB19032
or later
1.70Q or earlier
1.75Q, 2.40Q
or later
You can confirm the version of firmware as below.
PRIMEQUEST 1000, 2000 series and 3000 Enterprise model
MMB Web-UI: ‘System’ ➔ ‘Firmware Information’ window.
PRIMEQUEST 3000 Business model iRMC Web-UI: ‘System’ ➔ ‘Firmware Information’ window.
For validation results, see ‘ Chapter 4 ’.
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Chapter 2.
How to install Java package based on OpenJDK
This section describes how to install AdoptOpenJDK and IcedTea-Web based on OpenJDK on Windows operating systems.
[Note]
In the PRIMEQUEST series, the recommended Java based on OpenJDK when launching Video
Redirection (Java Viewer) has been changed from Zulu to AdoptOpenJDK. Therefore, future verification of Video Redirection (Java Viewer) will be performed using AdoptOpenJDK. If you are using Zulu, please change to AdoptOpenJDK.
Chapter 2.1 Downloading Java package based on OpenJDK
You can download packages in websites below.
Package What to download
AdoptOpenJDK https://adoptopenjdk.net/index.html
For Windows 7 (32 bit) or Windows 10 (32 bit), install AdoptOpenJDK using the
32 bit MSI module.
IcedTea-Web
For Windows 8.1 (64 bit) or Windows 10 (64 bit), install AdoptOpenJDK using the 64 bit MSI module.
for download and install instructions. Depending on the version of the main unit FW, you may need to use the 32 bit MSI module even if the client PC is 64 bit Windows, so check the precautions
2.2
). http://icedtea.wildebeest.org/download/icedtea-web-binaries/
For Windows 7 (32 bit) or Windows 10 (32 bit), please download the zip file below (The 1.8 version of Zip module cannot be used, so the 1.7.2 version must be used). icedtea-web-1.7.2.win.bin.zip
For Windows 8.1 (64 bit) or Windows 10 (64 bit), please download the msi file below. itw-installer_1.8.msi
for download and install instructions.
(The recommended Java based on OpenJDK has been changed from Zulu to AdoptOpenJDK, the description of the Download Site for the Zulu module has been deleted.)
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DISCLAIMER
By using above download sites, you please read the terms and conditions of use for those websites and consent to the respective terms and conditions.
This document describes validation results of AdoptOpenJDK/IcedTea-Web. However, use of
AdoptOpenJDK/IcedTea-Web in your environment is at your sole risk.
Contents or URL on above download sites are subject to change or suspend without notice.
We will bear no liability for any losses incurred through the modification of information or the interruption or discontinuation of the operation of above website for any reason whatsoever.
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Chapter 2.2 Installing Java package based on OpenJDK to client PC
This section describes how to install Java package based on OpenJDK to client PC by using example of
AdoptOpenJDK.
[Note]
1. Whether it can be installed on the client PC.
Depending on the client PC you are using, depending on the security settings, you may be asked for permission to install or your installation may be blocked. Therefore, please check the security settings in advance so that installation can be performed without problems on the client PC.
2. Case of using Zulu on a client PC.
Zulu will no longer be used to start Video Redirection (Java Viewer). If you do not use it for other purposes, please uninstall Zulu.
If you have 64-bit windows, uninstall Zulu with Programs and Features of control panel.
If you have 32-bit windows, please delete folder of C:¥Program Files¥Zulu. (It will be the folder where manual installation was performed when Zulu was used before.)
The description of system environment variables path setting is no longer necessary, delete the description if it is not necessary for other purposes.
3. About the install version of AdoptOpenJDK and IcedTea-Web
Please install the latest verified versions of AdoptOpenJDK and IcedTea package.
The latest version
will be described in Chapter 4 . Please check before downloading the package.
4. Case of using the Video Redirection start tool
For machine using the previously released main unit FW shown below, use the start tool (Video
Redirection start tool) to use Video Redirection. When using this tool, please install the
AdoptOpenJDK for 32-bit MSI module, even if the client PC system type is Windows 64-bit operating system.
Firmware version
Series
PRIMEQUEST 2000 series
PRIMEQUEST 3000
Enterprise model
FW version
BA18112, BB18111,
BC18111 or earlier
PA18112 or earlier
Java package used for installation
AdoptOpenJDK 32-bit version MSI module
(For starting Video Redirection, refer to the method for starting up with main unit firmware version BA18112,
BB18111, BC18111 or earlier in
AdoptOpenJDK 32-bit version MSI module
(For details on starting Video Redirection, see the
" method for starting with the main firmware version PA18112 or earlier ")
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Firmware version
Series
PRIMEQUEST 3000
Business model
FW version
1.70Q or earlier
(*)
Java package used for installation
AdoptOpenJDK 32-bit version MSI module
(For details on starting Video Redirection, see the
, "method for starting with iRMC Firmware
Version 1.70Q or Earlier.")
When starting the Video redirection on the above machine of FW version, Client PC needs installing
AdoptOpenJDK (32 bit). Even if IcedTea-Web is installed, there is no problem in operation.
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Chapter 2.2.1 How to install AdoptOpenJDK
The following is an example of accessing the Download Site of AdoptOpenJDK, downloading the MSI module corresponding to the system type (32bit version or 64bit version) of each client PC from the Archive page, and installing it.
The AdoptOpenJDK package that should be used is OpenJDK 8(LTS) and the HotSpot JVM’s MSI.
The following is an example of OpenJDK with Hotspot 8.0.212.04 (jdk8u212-b04).
(If you have installed the previous AdoptOpenJDK, please uninstall the old AdoptOpenJDK from "Programs and Features" of the control panel.)
[Steps]
Step 1. Access to the AdoptOpenJDK Download site.
Step 2. Check OpenJDK 8 (LTS) in Choose a Version.
Step 3. Check HotSpot in Choose a JVM.
Step 4. Select the above, and click “Release Archive & Nightly Builds”
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Step 5. Select and download the MSI module corresponding to the client system type (32 bit or 64 bit).
If system type is 64 bit Windows, click and download windows x64 JDK (*1).
( OpenJDK8U-jdk_x64_windows_hotspot_8u212b04.msi will be downloaded.)
If system type is 32 bit Windows, click and download windows x32 JDJ (*2).
( OpenJDK8U-jdk_x86-32_windows_hotspot_8u212b04.msi will be downloaded.)
(*2)
(*1)
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Step 6. Install OpenJDK using the downloaded MSI module.
(The following is an example installer for a 64-bit client PC.)
Execute MSI module and Click “next” in setup wizard.
After reading the license agreement, check "I accept the terms of the license agreement" and click
"Next."
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Click “Next”.
Click “Install”.
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Click “Finish”
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Chapter 2.2.2 How to install IcedTea-Web
The following is an example of accessing the Download Site of IcedTea-Web, downloading the MSI module or ZIP module corresponding to the system type (32bit or 64bit) of each client PC from the
Archive page, and installing it.
64-bit OS Windows: download MSI module.
(Index of /download/icedtea-web-binaries/1.8/windows/itw-installer.msi)
32-bit OS Windows: download ZIP module.
(Index of /download/icedtea-web-binaries/1.7.2/windows/icedtea-web-1.7.2.win.bin.zip)
*If you use 32-bit OS, select the 1.8 version ZIP file instead of the 1.7.2 version.
[Steps]
Step 1. Access to the download site.
Step 2. Select and download the MSI or ZIP module that your client system type (32 bit or 64 bit).
If system type is 64-bit Windows, click and download the msi module.
(itw-installer.msi)
Download blow the 1.8 version Windows MSI module.
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If system type is 32 bit Windows, click and download the zip module.
(icedtea-web-1.7.2.win.bin.zip)
Download blow the 1.7.2 version Windows ZIP module (Cannot use 1.8 version Windows ZIP).
Step 3. Install the Icedtea-web using the downloaded MSI or ZIP module.
If system type is 64-bit Windows, see Step 4.
If system type is 32-bit Windows, see flowing chapter.
➢
Windows7 (32-bit): Chapter 2.2.5
➢
Windows10 (32-bit): Chapter 2.2.6
Step 4. If system type is 64-bit windows, install Icedtea-web using MSI module (installer).
(The following is an example of the version 1.8 itw-installer.msi installer with 64-bit Windows client
PC.)
Click “next” in Setup Wizard.
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After reading the license agreement, check "I accept the terms of the license agreement" and click "Next."
Click “Next”.
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Click “Install”.
Click “Finish”.
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Chapter 2.2.3 Case of Client PC with Windows 8.1 (64bit)
Step 1. Install Java based on OpenJDK with referring to previous chapter.
Step 2. Configuration the path of environment variables.
If installed both of Oracle Java and AdoptOpenJDK, you must perform settings below in order to configure that AdoptOpenJDK precedes Oracle Java. If you install only AdoptOpenJDK and do not install Oracle Java, you do not have to perform step 2.
Configuration the path of environment variables.
Open ‘Control Panel’ ➔ ‘System and Security’ ➔ ‘System’.
Click the ‘Advanced system settings’.
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Click the ‘Environment Variables…’ in ‘Advanced’ tab of ‘System Properties’ dialog.
Select ‘Path’ in System variables and click ‘Edit…’ button.
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‘Edit System Variable’ dialog appears. Copy the value in Variable value and paste it on a text file.
The following is an example of JDK with Hotspot 8.0.212.04 (jdk8u212-b04).
(Variable value varies depending on the installed version of AdoptOpenJDK)
Move “C:¥Program Files¥AdoptOpenJDK¥jdk-8.0.212.04-hotspot¥bin” and/ or “C:¥Program
Files¥IcedTea-Web¥WebStart¥bin” ahead of “C:¥Program Files (x86)¥Common
Files¥Oracle¥Java¥javapath”.
Each variables are separated by semicolons.
Copy the all variables in the text file and paste it to Variable value in ‘Edit System Variable’ dialog and click OK button.
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Click OK button in “Environment Variables”.
Open a new Command Prompt and enter the command below.
“java -version”
Please confirm that it is displayed as follows.
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Step 3. Configuration the environment variable “JAVA_HOME”.
Open “Control Panel” ➔ “System and Security” ➔ “System”.
Click the “Advanced system settings”.
Click the “Environment Variables…” in “Advanced” tab of “System Properties” dialog.
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Click “New…” button in System variables of the “Environment Variables” dialog.
(If JAVA_HOME variable already exists in the System Environment Variables, select
JAVA_HOME and click “Edit…”.)
If you select the “New…” button, “New System Variable” dialog appears. On the other hand, if you click the existing variable “JAVA_HOME” and click “Edit ...” button, “Edit System Variable” dialog appears.
Configure as a below and click OK button.
Variable name: “JAVA_HOME”
Variable value: “C:¥Program Files¥AdoptOpenJDK¥jdk-8.0.212.04-hotspot”
(The variable value depends on the version of AdoptOpenJDK installed.)
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Click OK button in the “Environment Variable” dialog.
Open Command Prompt and enter the command below. set JAVA_HOME
You should confirm output as below.
Restart the operating system.
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Chapter 2.2.4 Case of Client PC with Windows 10 (64bit)
Step 1. Install Java based on OpenJDK with referring to previous chapter.
Step 2. Configure the path of environment variables.
If you install both of Oracle Java and AdoptOpenJDK, you must perform settings below in order to configure that AdoptOpenJDK precedes Oracle Java. If you install only AdoptOpenJDK and do not install Oracle Java, you do not have to perform step 2.
Configuration the path of environment variables.
Open ‘Control Panel’ ➔ ‘System and Security’ ➔ ‘System’.
Click the ‘Advanced system settings’.
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Click the “Environment Variables…” in “Advanced” tab of “System Properties” dialog.
Select “Path” in System variables and click “Edit…” button.
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If you have Oracle Java and OpenJDK based Java on your system, make OpenJDK a priority setting in “Edit environment variable” dialog. After clicking added OpenJDK Variable value, and click the “Move up” button in order to move it ahead of ‘C:¥Program Files (x86)¥Common
Files¥Oracle¥Java¥javapath’. Then, click OK button.
Click OK button in “Environment Variables”.
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Open a new Command Prompt and enter the command below. java -version
You should confirm output as below.
Step 3. Configure the environment variable ‘JAVA_HOME’.
Open ‘Control Panel’ ➔ ‘System and Security’ ➔ ‘System’.
Click the ‘Advanced system settings’.
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Click the “Environment Variables…” in “Advanced” tab of “System Properties” dialog.
Click ‘New…’ button in System variables of the ‘Environment Variables’ dialog.
(If JAVA_HOME exist on System variables, select JAVA_HOME and click 'Edit...'.)
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If you click ‘New…’, ‘New System Variable’ dialog appears.
If you select JAVA_HOME and click 'Edit...', 'Edit System Variable' dialog appears.
Configure as a blow and click “OK”.
Variable name: ‘JAVA_HOME’
Variable value: ‘C:¥Program Files¥AdoptOpenJDK¥jdk-8.0.212.04-hotspot’
(The variable value depends on the version of AdoptOpenJDK installed.)
Click OK button in the ‘Environment Variable’ dialog.
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Open Command Prompt and enter the command below. set JAVA_HOME
You should confirm output as below.
Restart the operating system.
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Chapter 2.2.5 Case of Client PC with Windows 7 (32bit)
Step 1. Install Java based on OpenJDK with referring to previous chapter.
Step 2. Install IcedTea-Web.
Unzip IcedTea-Web module (ZIP file).
Hereafter, icedtea-web-1.7.2.win.bin.zip will be described as an example.
The following is an example of extracting icedtea-web-1.7.2.win.bin.zip on the desktop.
When installing IcedTea-Web on the client PC for the first time, create a folder for IcedTeaWeb under C: ¥ Program Files, and create a folder (WebStart) for addition this time.
If the above folder already exists, it is not necessary.
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Copy all unzipped module to the WebStart folder.
If you install new version of IcedTea-Web module(ZIP file), delete all file under WebStart folder.
After deleting them, copy all unzipped module to the folder.
Step 3. Configure the path of environment variables.
If your client PC have Oracle Java and OpenJDK based Java, follow the steps below to prioritize OpenJDK base Java. If you installed only OpenJDK base Java, step 3 is unnecessary.
Open ‘Control Panel’ ➔ ‘System’.
Click the ‘Advanced system settings’.
36
Click the ‘Environment Variables…’ in ‘Advanced’ tab of ‘System Properties’ dialog.
Select ‘Path’ in System variables and click ‘Edit…’ button.
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‘Edit System Variable’ dialog appears. Copy the value in Variable value and paste it on a text file.
The following is an example of JDK with Hotspot 8.0.212.04 (jdk8u212-b04).
(Variable value varies depending on the installed version of AdoptOpenJDK)
If you install both of Oracle Java and AdoptOpenJDK, move “C:¥Program
Files¥AdoptOpenJDK¥jdk-8.0.212.04-hotspot¥bin” and/ or “C:¥Program Files¥IcedTea-
Web¥WebStart¥bin” ahead of “C:¥Program Files (x86)¥Common Files¥Oracle¥Java¥javapath”.
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Copy the all variables in the text file and paste it to Variable value in “Edit System Variable” dialog and click OK button.
Click OK button in “Environment Variables”.
39
Open a new Command Prompt and enter the command below. java -version
You should confirm output as below.
Step 4. Configure the environment variable ‘JAVA_HOME’.
Case of windows 7 for 32-bit
Open ‘Control Panel’ ➔ ‘System’.
Click the ‘Advanced system settings’.
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Click the ‘Environment Variables…’ in ‘Advanced’ tab of ‘System Properties’ dialog.
Click ‘New…’ button in System variables of the ‘Environment Variables’ dialog.
If JAVA_HOME already exists in the system environment variable, select JAVA_HOME and click ‘Edit…’.
41
‘New System Variable’ dialog appears. Set ‘JAVA_HOME’ to Variable name and set
‘C:¥Program Files¥AdoptOpenJDK¥AdoptOpenJDK-8’ to Variable value. Then, click OK button.
Click OK button in the ‘Environment Variable’ dialog.
42
Open Command Prompt and enter the command below. set JAVA_HOME
You should confirm output as below.
Restart the operating system.
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Chapter 2.2.6 Case of Client PC with Windows 10 (32bit)
Step 1. Install Java based on OpenJDK with referring to previous chapter.
Step 2. Install IcedTea-Web.
Unzip the downloaded IcedTea-Web module.(ZIP file).
Hereafter, icedtea-web-1.7.2.win.bin.zip will be described as an example.
The following capture is an example of extracting icedtea-web-1.7.2.win.bin.zip on the desktop.
When installing IcedTea-Web on the client PC for the first time, create a folder for IcedTea-Web under C:¥Program File, and create a folder (WebStart) for addition this time.
If the above folder already exists, it is not necessary.
44
Copy all unzipped module to the WebStart folder.
If you install new version of IcedTea-Web module (ZIP file), delete all file under WebStart folder.
After deleting them, copy all unzipped module to the folder.
Step 3. Configure the path of environment variables.
If your client PC have Oracle Java and OpenJDK based Java, follow the steps below to prioritize OpenJDK base Java. If you installed only OpenJDK base Java, step 3 is unnecessary.
Open ‘Control Panel’ ➔ ‘System and Security’ ➔ ‘System’.
Click the ‘Advanced system settings’.
45
Click the ‘Environment Variables…’ in ‘Advanced’ tab of ‘System Properties’ dialog.
Select ‘Path’ in System variables and click ‘Edit…’ button.
46
If you install both of Oracle Java and AdoptOpenJDK, ‘Move up’ button in order to move it ahead of ‘C:¥Program Files (x86)¥Common Files¥Oracle¥Java¥javapath’. Then, click OK button.
Click OK button in ‘Environment Variables’.
47
Open a new Command Prompt and enter the command below. java -version
You should confirm output as below.
Step 4. Configure the environment variable ‘JAVA_HOME’.
Open ‘Control Panel’ ➔ ‘System and Security’ ➔ ‘System’.
Click the ‘Advanced system settings’.
48
Click the ‘Environment Variables…’ in ‘Advanced’ tab of ‘System Properties’ dialog.
Click ‘New…’ button in System variables of the ‘Environment Variables’ dialog.
(If JAVA_HOME exist on System variables, select JAVA_HOME and click 'Edit...'.)
49
If you select the “New…” button, “New System Variable” dialog appears. On the other hand, if you click the existing variable “JAVA_HOME” and click “Edit ...” button, “Edit System Variable” dialog appears.
Configure as a below and click OK button.
Variable name: “JAVA_HOME”
Variable value: “C:¥Program Files¥AdoptOpenJDK¥jdk-8.0.212.04-hotspot”
(The variable value depends on the version of AdoptOpenJDK installed.)
Click OK button in the ‘Environment Variable’ dialog.
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Open Command Prompt and enter the command below. set JAVA_HOME
You should confirm output as below.
Restart the operating system.
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Chapter 2.3 How to switch Oracle Java to Java based on OpenJDK
This section describes how to switch Oracle Java to a Java based on OpenJDK.
Description below shows the steps when you switch a Java based on OpenJDK to Oracle Java on
Windows 10 (64bit) as an example.
[Before switching Java]
OS : Windows10 (64bit)
Java: Installed OpenJDK base Java (64 bit) and Oracle Java (32 bit), and OpenJDK base Java enable state.
AdoptOpenJDK （ OpenJDK8U-jdk_x64_windows_hotspot_8u212b04.msi
）
Oracle Java （ jre-8u201-windows-i586.exe
）
Confirm current Java.
Open a new Command Prompt and enter the command below. java -version
You should confirm output as below.
The above is an example using AdoptOpenJDK(OpenJDK8U-jdk_x64_windows_hotspot_8u212b04.msi).
Open ‘Control Panel’ ➔ ‘System and Security’ ➔ ‘System’.
Click the ‘Advanced system settings’.
52
Click the ‘Environment Variables…’ in ‘Advanced’ tab of ‘System Properties’ dialog.
Select ‘Path’ in System variables and click ‘Edit…’ button.
53
Click ‘Move Down’ button in order to Move ‘C:¥Program Files¥AdoptOpenJDK¥jdk-8.0.212.04hotspot¥bin’ and/ or ‘C:¥Program Files¥IcedTea-Web¥WebStart¥bin’ behind ‘C:¥Program Files
(x86)¥Common Files¥Oracle¥Java¥javapath’. Then, click OK button.
Click OK button in ‘Environment Variables’.
54
Confirm Java version after above setting.
Open a new Command Prompt and enter the command below. java -version
You should confirm output as below.
The above is an example using Oracle Java (jre-8u201-windows-i586.exe).
55
If you want to start the jnlp file from Oracle Java, please refer to the relation between jnlp file and Java in
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Note
When you switch Oracle Java to a Java based on OpenJDK, move ‘C:¥Program
Files¥AdoptOpenJDK¥jdk-8.0.212.04-hotspot¥bin’ and/ or ‘C:¥Program Files¥IcedTea-
Web¥WebStart¥bin’ ahead of ‘C:¥Program Files (x86)¥Common Files¥Oracle¥Java¥javapath’.
For a client PC with Windows 7 (32bit), Windows 8.1 (64 bit) or Windows 10 (32bit), you can switch
Oracle Java to a Java based on OpenJDK by moving up ‘C:¥Program Files¥AdoptOpenJDK¥jdk-
8.0.212.04-hotspot¥bin’ and/ or ‘C:¥Program Files¥IcedTea-Web¥WebStart¥bin’ above ‘C:¥Program
Files (x86)¥Common Files¥Oracle¥Java¥javapath’.
For a client PC with Windows 7 (32bit), Windows 8.1 (64 bit) or Windows 10 (32bit), you can switch a Java based on OpenJDK to Oracle Java by moving down ‘C:¥Program Files¥AdoptOpenJDK¥jdk-
8.0.212.04-hotspot¥bin’ and/ or ‘C:¥Program Files¥IcedTea-Web¥WebStart¥bin’ beneath
‘C:¥Program Files (x86)¥Common Files¥Oracle¥Java¥javapath’.
For how to move the path, see ‘ Chapter 2.2.3
’ (Windows 8 (64bit)), ‘ Chapter 2.2.5
57
Chapter 2.4 How to switch 32-bit and 64-bit Java based on OpenJDK
It is possible to install the both 64-bit and 32-bit AdoptOpenJDK together on a client terminal with a system type of 64-bit OS.
This section describes how to switch between 64-bit and 32-bit Java on the client terminal.
The following is an example when the 64-bit and 32-bit Java are installed on a Windows 10 (64-bit) client terminal.
[Before switching Java]
OS: Windows10 (64bit)
Java: Installed OpenJDK base 64-bit and 32-bit Java, and 64-bit Java is enabled state.
64-bit AdoptOpenJDK (OpenJDK8U-jdk_x64_windows_hotspot_8u242b08.msi)
32-bit AdoptOpenJDK (OpenJDK8U-jdk_x86-32_windows_hotspot_8u242b08.msi)
Step 1. Confirm current Java.
Open a new Command Prompt and enter the command below. java -version
You should confirm output as below.
The above is an example where the 64-bit version AdoptOpenJDK is set.
Step 2. Configure the path of environment variables.
If your client PC have 64-bit and 32-bit Java, follow the steps below to prioritize 32-bit Java.
58
Open ‘Control Panel’ ➔ ‘System and Security’ ➔ ‘System’.
Click the ‘Advanced system settings’.
Click the ‘Environment Variables…’ in ‘Advanced’ tab of ‘System Properties’ dialog.
59
Select ‘Path’ in System variables and click ‘Edit…’ button.
Select the 32-bit Java variable you want to prioritize, then click on it to move it above the other variables.
The above is an example where the 64-bit version AdoptOpenJDK is set.
60
32-bitJava priority setting
Example of 64bit:" C:¥Program Files¥AdoptOpenJDK¥jdk-8.0.242.08-hotspot ¥bin "
Example of 32bit: "C:¥Program Files (x86)¥AdoptOpenJDK¥jdk-8.0.242.08-hotspot ¥bin "
(Variable values vary depending on the installed AdoptOpenJDK version)
Make sure that the 32-bit Java of the variable has moved above the 64-bit one and click OK.
61
Click OK button in 'Environment Variables'.
Open a new Command Prompt and enter the command below. java -version
You should confirm output as below.
The above is an example where the 32-bit version AdoptOpenJDK is set.
62
Step 3. Configure the environment variable 'JAVA_HOME'.
Open ‘Control Panel’ ➔ ‘System and Security’ ➔ ‘System’.
Click the ‘Advanced system settings’.
Click the ‘Environment Variables…’ in ‘Advanced’ tab of ‘System Properties’ dialog.
63
Select ‘JAVA_HOME’ in System variables and click ‘Edit…’ button.
After selecting ‘JAVA_HOME’ and clicking Edit, the "Edit System Variable" dialog will appear.
The above is an example where 64-bit AdoptOpenJDK is set.
64
Configure as a below and click OK button.
Variable name: “JAVA_HOME”
Variable value: “C:¥Program Files (x86)¥AdoptOpenJDK¥jdk-8.0.242.08-hotspot”
(The variable value depends on the version of AdoptOpenJDK installed.)
Click OK button in 'Environment Variables'.
65
Open a new Command Prompt and enter the command below. java -version
You should confirm output as below.
The above is an example where the 32-bit version AdoptOpenJDK is set.
Restart the operating system.
66
Chapter 3.
How to start up Video Redirection function (Java)
Chapter 3.1 How to start up Video Redirection function (Java) in
PRIMEQUEST1000 series
In all versions of unified firmware of PRIMEQUEST 1000 series, you can start up Video Redirection function by using MMB Web-UI.
Note
If the version of unified firmware where you use is SA/SB17041 or earlier, the window below appears and start-up of Video Redirection function may fail.
In this case, you should see ‘ [Appendix 5] ’ in order to change settings of Java.
Step 1. Click ‘Partition’ ➔ ‘Partition#x’ ➔ ‘Console Redirection’ in MMB Web-UI. Then, check ‘Video
Redirection’ and click ‘Apply’ button.
Step 2. The dialog bar as below appears on the bottom of the window. Click ‘Open’ button. xx.xx.xx.xx
Note
-
If you fall under following cases, click ‘Save’ and see ‘ Chapter 3.5
You start up Video Redirection function for the first time.
You start up Video Redirection function for the first time after installing Oracle Java or
67
a Java based on Open JDK.
You start up Video Redirection function for the first time after switching Oracle Java to a Java based on Open JDK and vice versa.
For how to switching Java, see ‘ Chapter 2.3’.
-
If the dialog bar on the bottom of the window does not appear, ‘ Chapter 3.5
Case of a Java based on OpenJDK:
Step 3. The window as below appears. Click ‘Yes’ button.
68
Step 4. Click ‘Run’ button.
Step 5. Click ‘Yes’ button.
xx.xx.xx.xx/ xx.xx.xx.xx/ xx.xx.xx.xx/
69
If Video Redirection function starts up, the window as below appears. xx.xx.xx.xx
Note
When Video Redirection function starts up, the window of command prompt may appear simultaneously.
In that case, do not close the window of command prompt while Video Redirection function is running.
And in command prompt screen, although a message such as ‘¥xxx¥xxxxx¥xxxxxx failed’ may be logged, there is no problem in running of Video Redirection function.
Reference
If Text Console Redirection is checked in Partition> Partition # X> Console Redirection on MMB WebUI, the following screen may appear and Text Console Redirection may fail to start if "Apply" is clicked.
In that case, please refer to Appendix 5 and change the setting of Java.
70
Chapter 3.2 How to start up Video Redirection function (Java) in
PRIMEQUEST 2000 series
Chapter 3.2.1
Case that the version of unified firmware is BA18112,BB18111,BC18111 or earlier
Starting the Video Redirection with the unified firmware (BA18112, BB18111, BC18111 or earlier) which does not support OpenJDK, use the dedicated Video Redirection startup tool.
[Note]
You necessary use the 32 bit MSI module for installing AdoptOpenJDK on the client PC (both 32 bit and
64 bit system types).
This is the content of the precautions Note4 in Chapter 2.2
Step 1. Get the tool for starting up Video Redirection function.
You can download the tool in the website below. http://support.ts.fujitsu.com/Download
File name: PQ2000VR_19021.jar
Step 2. Make a folder for the tool and put it in the folder on the client PC.
Step 3. Start up Video Redirection tool for PRIMEQUEST 2000 series.
You enter the command as below on the command prompt and push enter key. java -jar PQ2000VR_19021.jar
71
Step 4. Enter the connection information of Video Redirection function.
You enter the IP address which you set in ‘Partition’ ➔ ‘Console Redirection’ in MMB Web-UI to
‘Host IP Address’.
72
If Video Redirection function starts up, the window as below appears.
xx.xx.xx.xx
Note
The title of Video Redirection window is always ‘JViewer – IP address ’.
‘Power’ menu appears in Video Redirection window.
73
Chapter 3.2.2 Case that the version of unified firmware is BA19022,BB19022,BC19022 or later
Unified firmware BA19022, BB19022, BC19022 or later supports a Java based on OpenJDK.
Step 1. Click ‘Partition’ ➔ ‘Partition#x’ ➔ ‘Console Redirection’ in MMB Web-UI. Then, check ‘Video
Redirection’ and click ‘Apply’ button.
Step 2. The dialog bar as below appears on the bottom of the window. Click ‘Open’ button.
(Example of BA19022)
The Console Redirection screen for the version of unified firmware BA19071,
BB19101, BC19071 or later is as follows.
(Example of BA19071)
74
Note
-
If you fall under following cases, click ‘Save’ and see ‘ Chapter 3.5
You start up Video Redirection function for the first time.
You start up Video Redirection function for the first time after installing Oracle Java or a Java based on Open JDK.
You start up Video Redirection function for the first time after switching Oracle Java to a Java based on Open JDK and vice versa.
For how to switching Java, see ‘ Chapter 2.3’.
-
If the dialog bar on the bottom of the window does not appear, ‘ Chapter 3.5
75
Case of a Java based on OpenJDK:
Step 3. The window as below appears. Click ‘Yes’ button.
Step 4. Click ‘Run’ button.
76
Step 5. Click ‘Yes’ button.
xx.xx.xx.xx/ xx.xx.xx.xx/ xx.xx.xx.xx/
77
If Video Redirection function starts up, the window as below appears.
Note
When Video Redirection function starts up, the window of command prompt may appear simultaneously.
In that case, do not close the window of command prompt while Video Redirection function is running.
And in command prompt screen, although a message such as ‘¥xxx¥xxxxx¥xxxxxx failed’ may be logged, there is no problem in running of Video Redirection function.
78
Chapter 3.3 How to start up Video Redirection function (Java) in
PRIMEQUEST 3000 series
Chapter 3.3.1
Case that the version of unified firmware is PA18112 or earlier
Starting the Video Redirection with the unified firmware (PA18112 or earlier) which does not support
OpenJDK, use the dedicated Video Redirection startup tool.
[Note]
1. You necessary use the 32 bit MSI module for installing AdoptOpenJDK on the client PC (both 32 bit and 64 bit system types).
This is the content of the precautions Note4 in Chapter 2.2
2. You should confirm that you check ‘Video Redirection’ in ‘Partition’ ➔ ‘Partition#x’ ➔ ‘Console
Redirection’ window as the figure below. If not, you check ‘Video Redirection’ and click ‘Apply’ button in the window. If you check ‘Video Redirection(HTML5)’, you cannot start up the tool.
79
Step 1. Get the tool for starting up Video Redirection function.
You can download the tool in the website below. http://support.ts.fujitsu.com/Download
File name: PQ3000VR_19021.jar
Step 2. Make a folder for the tool and put it in the folder on the client PC.
Step 3. Start up Video Redirection tool for PRIMEQUEST 3000 series.
You enter the command as below on the command prompt and push enter key. java -jar PQ3000VR_19021.jar
80
Step 4. Enter the connection information of Video Redirection function.
You enter the IP address which you set in ‘Partition’ ➔ ‘Console Redirection’ in MMB Web-UI to
‘Host IP Address’.
Step 5. Click ‘Yes’ button.
81
If Video Redirection function starts up, the window as below appears.
xx.xx.xx.xx
Note
The title of Video Redirection window is always ‘JViewer – IP address ’.
‘Power’ menu appears in Video Redirection window.
82
Chapter 3.3.2 Case that the version of unified firmware is PA19024, PB19032 or later
Unified firmware PA19024 or later supports a Java based on OpenJDK.
Step 1. Click ‘Partition’ ➔ ‘Partition#x’ ➔ ‘Console Redirection’ in MMB Web-UI. Then, check ‘Video
Redirection’ and click ‘Apply’ button.
Step 2. The dialog bar appears on the bottom of the window. Click ‘Open’ button.
Note
-
If you fall under following cases, click ‘Save’ and see ‘ Chapter 3.5
You start up Video Redirection function for the first time.
You start up Video Redirection function for the first time after installing Oracle Java or a Java based on Open JDK.
You start up Video Redirection function for the first time after switching Oracle Java to a Java based on Open JDK and vice versa.
For how to switching Java, see ‘ Chapter 2.3’.
-
If the dialog bar on the bottom of the window does not appear, ‘ Chapter 3.5
83
Case of a Java based on OpenJDK:
Step 3. The window as below appears. Click ‘Yes’ button.
Step 4. Click ‘Run’ button.
84
Step 5. Click ‘Yes’ button.
xx.xx.xx.xx/ xx.xx.xx.xx/ xx.xx.xx.xx/
85
If Video Redirection function starts up, the window as below appears.
Note
When Video Redirection function starts up, the window of command prompt may appear simultaneously.
In that case, do not close the window of command prompt while Video Redirection function is running.
And in command prompt screen, although a message such as ‘¥xxx¥xxxxx¥xxxxxx failed’ may be logged, there is no problem in running of Video Redirection function.
86
Chapter 3.4 How to start up Video Redirection function (Java) in
PRIMEQUEST 3000 Business model
Chapter 3.4.1
Case that the version of iRMC firmware is 1.70Q or earlier
Starting the Video Redirection with the iRMC firmware 1.70Q or earlier which does not support
OpenJDK, use the dedicated Video Redirection startup tool.
Note
You should confirm that you do not check ‘Favor HTML5 over Java Applet’ in ‘Advanced Video
Redirection (AVR)’ of ‘Services’ menu in ‘Settings’ tab as the figure below. If you check ‘Favor HTML5 over Java Applet’, you cannot start up the tool.
87
Step 1. Get the tool for starting up Video Redirection function.
You can download the tool in the website below. http://support.ts.fujitsu.com/Download
File name: PQ3000B_VR_19021.jar
Step 2. Make a folder for the tool and put it in the folder on the client PC.
Step 3. Start up Video Redirection tool for PRIMEQUEST 3000 Business model.
You enter the command as below on the command prompt and push enter key. java -jar PQ3000B_VR_19021.jar
Step 4. Enter the connection information of Video Redirection function.
You enter the following items:
Host IP Address: IP Address of iRMC
Secure Web Port: 443
Username: User name of iRMC Web-UI
Password: Password of iRMC Web-UI
Then, click ‘Launch’ button.
88
Step 5. Click ‘Yes’ button.
If Video Redirection function starts up, the window as below appears.
xx.xx.xx.xx
89
Note
‘Power’ menu appear in Video Redirection window.
If you set ‘Shared LAN’ to ‘Interface Port’ of ‘Network Interface’ item of ‘Network Management’ menu in ‘Settings’ tab, you may lose the connection of Video Redirection at power-on of system.
In this case, you close the Video Redirection window and you perform step 1 to step 5 again.
90
Chapter 3.4.2 Case that the version of iRMC firmware is 1.75Q, 2.40Q or later
iRMC firmware 1.75Q or later supports a Java based on OpenJDK.
Step 1. Click ‘Launch Advanced Video Redirection’ button and then click ‘Start Video Redirection’.
Step 2. The dialog bar appears on the bottom of the window. Click ‘Open’ button.
Note
-
If you fall under following cases, click ‘Save’ and see ‘ Chapter 3.5
You start up Video Redirection function for the first time.
You start up Video Redirection function for the first time after installing Oracle Java or a Java based on Open JDK.
You start up Video Redirection function for the first time after switching Oracle Java to a Java based on Open JDK and vice versa.
For how to switching Java, see ‘ Chapter 2.3’.
-
If the dialog bar on the bottom of the window does not appear, ‘ Chapter 3.5
91
Case of a Java based on OpenJDK:
Step 3. The window as below appears. Click ‘Yes’ button.
92
Step 4. Click ‘Run’ button.
Step 5. Click ‘Yes’ button.
xx.xx.xx.xx/ xx.xx.xx.xx/ xx.xx.xx.xx/
93
If Video Redirection function starts up, the window as below appears.
xx.xx.xx.xx
Note
When Video Redirection function starts up, the window of command prompt may appear simultaneously.
In that case, do not close the window of command prompt while Video Redirection function is running.
And in command prompt screen, although a message such as ‘¥xxx¥xxxxx¥xxxxxx failed’ may be logged, there is no problem in running of Video Redirection function.
94
Chapter 3.5 Association of jnlp file with Java
This section describes how to associate a file of jnlp extension which you use to start up Video
Redirection function with Java.
Name of a file of jnlp extension is as follows in each PRIMEQUEST model:
PRIMEQUEST 1000 series: avr_iRMC_S2.jnlp
PRIMEQUEST 2000 series or 3000 Enterprise model: avr_iRMC.jnlp
PRIMEQUEST 3000 Business model: avr.jnlp
Step 1. Save a file of jnlp extension which you use to start up Video Redirection function to a folder on the client PC.
PRIMEQUEST 1000 or 2000 series, or PRIMEQUEST 3000 Enterprise model: a. Click ‘Partition’ ➔ ‘Partition#x’ ➔ ‘Console Redirection’ in MMB Web-UI. Then, check
‘Video Redirection’ and click ‘Apply’ button. b. The dialog bar as below appears on the bottom of the window. Click ‘Save’ button.
PRIMEQUEST 3000 Business model: a. Click ‘Launch Advanced Video Redirection’ button and then click ‘Start Video
Redirection’. b. The dialog bar as below appears on the bottom of the window. Click ‘Save’ button. xx.xx.xx.xx
Note
The example of figure above is one of PRIMEQUEST 1000 series.
Step 2. After saving a file of jnlp extension, move the folder where you save the file and you right-click
95
the file. If there are two or more files such as ‘avr_iRMC_S2.jnlp(1)’, you should right-click one where the date modified is latest.
Step 3. Click ‘Open with’.
Case of a Java based on OpenJDK:
Step 4. Check ‘Use this app for all .jnlp files’, and Click ‘More options’.
Step 5. Click ‘choose another app’ to enter
"C:¥Program Files¥IcedTeaWeb¥WebStart¥bin¥javaws.exe" or
"C:¥Program Files¥IcedTeaWeb¥WebStart¥bin¥javaws.bat"
(Depending on the version of IcdeTea-Web, either exitsts.)
Case of Oracle Java:
Step 4. Check ‘Use this app for all .jnlp files’, and Click ‘More options’.
96
Note
In the case which satisfies all conditions as shown below, the dialog bar does not appear on the bottom of the window and Video Redirection function starts up by using Oracle Java even though the current setting of Java is one based on OpenJDK and you check ‘Video Redirection’ in ‘Partition’ ➔ ‘Partition#x’
➔ ‘Console Redirection’ and click ‘Apply’ button in MMB Web-UI:
You install both of Oracle Java and a Java based on OpenJDK.
You use PRIMEQUEST 1000 or 2000 series, or PRIMEQUEST 3000 Enterprise model.
In this case, you should perform following steps in order to cancel the association of a file of jnlp extension with Oracle Java.
Step 1. Open ‘Control Panel’ ➔ ‘Programs’ and click ‘Make a file type always open in a specific program’.
97
Step 2. Select ‘.jnlp’ and click ‘Change program…’.
Step 3. Click ‘javaws.bat’ if it exists.
98
If javaws.bat does not exist, click ‘More options’ and then click ‘choose another app’ to enter
"C:¥Program Files¥IcedTeaWeb¥WebStart¥bin¥javaws.exe" or
"C:¥Program Files¥IcedTeaWeb¥WebStart¥bin¥javaws.bat"
(Depending on the version of IcdeTea-Web, either exitsts.)
99
Chapter 4.
Validation results of Video Redirection function
This section describes the validation results of Video Redirection function which starts up by a Java based on OpenJDK.
Chapter 4.1 Validation environment
Video Redirection function by using HTML5
PRIMEQUEST 1000 series:
Not support HTML5.
PRIMEQUEST2000 series and PRIMEQUEST 3000 series:
Operating System:
Windiws7 (32bit), Windows8.1 (64bit), Windows10 (32bit), Windows10 (64bit)
Browser:
Internet Explorer 11(32bit)
[Remarks] In PQ2000 series, HTML5 is supported since from the version of unified firmware
BA19071, BB19101, BC19071 or later.
Video Redirection function by using Java
PRIMEQUEST 1000, 2000 and 3000 series:
Operating System:
Windiws7 (32bit), Windows8.1 (64bit), Windows10 (32bit), Windows10 (64bit)
Browser:
Internet Explorer 11(32bit)
Java:
AdoptOpenJDK, IcedTea-Web
The verified OS, Browser and Java version are shown in section 4.2. When you use Video Redirection function by using Java, please use latest Java version that has been validated.
Notes
Fujitsu does not support Video Redirection function environment with version/ type of operating systems, browsers, and Java other than one described by this document.
-
For the setting items of the browser and Java for Video Redirection function, see ‘ [Appendix 4] ’.
If you keep using old Java, your PC is likely to be exposed to serious security risk. Fujitsu recommends to use the latest version of Java.
100
Chapter 4.2 Validation results of Video Redirection function (Java based on
OpenJDK)
This section describes validation results of Video Redirection function which starts up by a Java based on OpenJDK.
PRIMEQUEST 1000 series
OS &
browser version
Version of Java based on OpenJDK
Windows 7
(32bit)
+
Internet
Explorer11
(32bit)
OK
Windows 8.1
(64bit)
+
Internet
Explorer11
(32bit)
OK
Windows 10
(32bit)
+
Internet
Explorer11
(32bit)
OK
Windows 10
(64bit)
+
Internet
Explorer11
(32bit)
OK Zulu (8u192) +
IcedTea-Web(1.7.1)
Zulu (8u202) +
IcedTea-Web(1.7.1)
[Java verified on 64bit OS]
AdoptOpenJDK(8u212b04)+
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u212b04) +
IcedTea-Web(1.7.2)
OK
OK
OK
OK
OK
OK
OK
OK
OK OK [Java verified on 64bit OS]
AdoptOpenJDK(8u222b10) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u222b10) +
IcedTea-Web(1.7.2)
[Java verified on 64bit OS]
AdoptOpenJDK(8u232b09) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u232b09)
IcedTea-Web(1.7.2)
OK
OK
OK
OK
OK
OK
101
[Java verified on 64bit OS]
AdoptOpenJDK(8u242b08) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u242b08)
IcedTea-Web(1.7.2)
OK
OK: Fujitsu has been validated the startup of Video Redirection
--: Not confirmed (Unsupported)
OK
OK
102
PRIMEQUEST 2000 series
Unified firmware whose version is BA18112,BB18111,BC18111 or earlier does not support
OpenJDK.
Unified firmware whose version is BA19022, BB19022, BC19022 or later supports OpenJDK.
In unified firmware whose version is BA18112,BB18111,BC18111 or earlier does not support
OpenJDK, you need a tool which start up Video Redirection function. For the tool, see ‘ Chapter
OS &
browser version
Version of Java based on OpenJDK
AdoptOpenJDK (8u192) +
IcedTea-Web(1.7.1)
AdoptOpenJDK (8u202) +
IcedTea-Web(1.7.1)
[Java verified on 64bit OS]
AdoptOpenJDK(8u212b04) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u212b04) +
IcedTea-Web(1.7.2)
Windows 7
(32bit)
+
Internet
Explorer11
(32bit)
OK
OK
OK
Windows 8.1
(64bit)
+
Internet
Explorer11
(32bit)
OK
OK
OK
Windows 10
(32bit)
+
Internet
Explorer11
(32bit)
OK
OK
OK
Windows 10
(64bit)
+
Internet
Explorer11
(32bit)
OK
OK
OK
OK OK [Java verified on 64bit OS]
AdoptOpenJDK(8u222b10) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u222b10) +
IcedTea-Web(1.7.2)
[Java verified on 64bit OS]
AdoptOpenJDK(8u232b09) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u232b09) +
IcedTea-Web(1.7.2)
OK
OK
OK
OK
OK
OK
103
[Java verified on 64bit OS]
AdoptOpenJDK(8u242b08) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u242b08) +
IcedTea-Web(1.7.2)
OK
OK: Fujitsu has been validated the startup of Video Redirection
--: Not confirmed (Unsupported)
OK
OK
104
PRIMEQUEST 3000 series
Unified firmware whose version is PA18112 or earlier does not support OpenJDK.
Unified firmware whose version is PA19024 or later supports OpenJDK.
In unified firmware whose version is PA18112 or earlier does not support OpenJDK, you need a tool
which start up Video Redirection function. For the tool, see ‘ Chapter 3.3.1
OS &
browser version
Version of Java based on OpenJDK
Windows 7
(32bit)
+
Internet
Explorer11
(32bit)
Windows 8.1
(64bit)
+
Internet
Explorer11
(32bit)
Windows 10
(32bit)
+
Internet
Explorer11
(32bit)
Windows 10
(64bit)
+
Internet
Explorer11
(32bit)
OK OK OK OK AdoptOpenJDK (8u192) +
IcedTea-Web(1.7.1)
AdoptOpenJDK (8u202) +
IcedTea-Web(1.7.1)
[Java verified on 64bit OS]
AdoptOpenJDK(8u212b04) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u212b04) +
IcedTea-Web(1.7.2)
OK
OK
OK
OK
OK
OK
OK
OK
OK OK [Java verified on 64bit OS]
AdoptOpenJDK(8u222b10) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u222b10) +
IcedTea-Web(1.7.2)
[Java verified on 64bit OS]
AdoptOpenJDK(8u232b09) +
IcedTea-Web(1.8)
OK
OK
OK
OK
[Java verified on 32bit OS]
AdoptOpenJDK(8u232b09) +
IcedTea-Web(1.7.2)
OK OK
105
[Java verified on 64bit OS]
AdoptOpenJDK(8u282b09) +
IcedTea-Web(1.8)
[Java verified on 32bit OS]
AdoptOpenJDK(8u242b08) +
IcedTea-Web(1.7.2)
OK
OK: Fujitsu has been validated the startup of Video Redirection
--: Not confirmed (Unsupported)
OK
OK
106
Chapter 4.3 Validation results of Video Redirection function (Oracle Java)
This section describes validation results of Video Redirection function which starts up by Oracle Java as a reference.
Validation environment is as follows:
Operating System:
Windiws7 (32bit), Windows8.1 (64bit), Windows10 (32bit), Windows10 (64bit)
Browser:
Internet Explorer 11 (32bit)
Java:
Final version of Java 6 (32bit), final version of Java 7 (32bit), final version of Java 8 (32bit)
Supplementary explanation
-
For the setting items of the browser and Java for Video Redirection function, see ‘ [Appendix 3] ’.
Video Redirection might not start up on the client PC installing Java 8 update 131 or later.
In this
case, see the workaround described in ‘ [Appendix 5] ’.
PRIMEQUEST 1000 series
(Verified with the following combination)
OS & browser
version
Java version
Java6(32bit)update 45
Release on February 19, 2013 (final
Windows 7
(32bit)
+
Internet
Explorer11
(32bit)
OK
Windows 8.1
(64bit)
+
Internet
Explorer11
(32bit)
OK
Windows 10
(32bit)
+
Internet
Explorer11
(32bit)
OK
Windows 10
(64bit)
+
Internet
Explorer11
(32bit)
OK version)
Java7(32bit)update 80
Release on April 14, 2015 (final version)
Java8(32bit) update121
Release on January 17, 2017
Java8(32bit) update131
Release on April 18, 2017
Java8(32bit) update144
Release on July 26, 2017
Java8(32bit) update151
OK
OK
OK (*1)
OK (*1)
OK (*1)
OK
OK
OK (*1)
OK (*1)
OK (*1)
OK
OK
OK (*1)
OK (*1)
OK (*1)
OK
OK
OK (*1)
OK (*1)
OK (*1)
107
Release on October 17, 2017
Java8(32bit) update161
Release on January 16, 2018
Java8(32bit) update171
OK (*1)
OK (*1)
OK (*1)
OK (*1)
Release on April 17, 2018
Java8(32bit) update181
Release on July 17, 2018
OK (*1) OK (*1)
Java8(32bit) update191
Release on October 17, 2018
Java8(32bit) update201
OK (*1) OK (*1)
OK (*1) OK (*1)
Release on January 15, 2019
OK: Fujitsu has been validated the startup of Video Redirection
--: Not confirmed (Unsupported)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
(There was a case that when using the firmware version prior to SA17121/SB17121, Video Redirection was working without problem with OS/browser/Java combination other than the above, but applying
SA17121/SB17121 or later, Video Redirection did not start. Therefore, when updating the firmware, please refer to the above OS/browser/Java combination which is already confirmed for Video Redirection startup and use it.)
108
PRIMEQUEST 2000 series
(Verified with the following combination)
OS & browser
version
Java version
Java8(32bit) update121
Windows 7
(32bit)
+
Internet
Explorer11
(32bit)
OK
Windows 8.1
(64bit)
+
Internet
Explorer11
(32bit)
OK
Release on January 17, 2017
Java8(32bit) update131
Release on April 18, 2017
Java8(32bit) update144
Release on July 26, 2017
Java8(32bit) update151
Release on October 17, 2017
Java8(32bit) update161
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1) OK (*1)
Release on January 16, 2018
Java8(32bit) update171
Release on April 17, 2018
Java8(32bit) update181
Release on July 17, 2018
Java8(32bit) update191
Release on October 17, 2018
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
Java8(32bit) update201
Release on January 15, 2019
OK (*1) OK (*1)
OK: Fujitsu has been validated the startup of Video Redirection
--: Not confirmed (Unsupported)
Windows 10
(32bit)
+
Internet
Explorer11
(32bit)
OK
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
Windows 10
(64bit)
+
Internet
Explorer11
(32bit)
OK
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
OK (*1)
109
PRIMEQUEST 3000 series
(Verified with the following combination)
OS & browser
version
Java version
Java8(32bit) update151
Windows 7
(32bit)
+
Internet
Explorer11
(32bit)
OK
Windows 8.1
(64bit)
+
Internet
Explorer11
(32bit)
OK
Release on October 17, 2017
Java8(32bit) update161
Release on January 16, 2018
Java8(32bit) update171
Release on April 17, 2018
Java8(32bit) update181
Release on July 17, 2018
Java8(32bit) update191
OK
OK
OK
OK
OK
OK
OK OK
Release on October 17, 2018
Java8(32bit) update201
Release on January 15, 2019
OK OK
OK: Fujitsu has been validated the startup of Video Redirection
--: Not confirmed (Unsupported)
Windows 10
(32bit)
+
Internet
Explorer11
(32bit)
OK
OK
OK
OK
OK
OK
Windows 10
(64bit)
+
Internet
Explorer11
(32bit)
OK
OK
OK
OK
OK
OK
(*1) Video Redirection might not start up on the client PC installing Java 8 update 131 or later.
In this
case, see the workaround described in ‘ [Appendix 5] ’.
110
Chapter 5.
Notes of Video Redirection function
UAC (User Account Control) or UAP (User Account Protection) is set to "Disable" since Windows
Vista or Windows Server 2008 OS of PC for the MMB connection. Or, Web a browser is started from "Run as administrator".
The Proxy passing the network of the connection destination, Video Redirection and Virtual
Media might not be able to be connected. In that case, it changes to the setting not made the
Proxy passing by setting Web a browser. Moreover, when it is not possible to connect it, it changes still to the setting that uses the connection directly by setting the network of Java.
Virtual Media cannot be used from the same user terminal for two or more partitions.
Virtual Media is used with a browser executed by the administrator authority.
111
Chapter 6.
Troubleshooting
The case and the action of the trouble concerning Video Redirection are described.
(The following are described as an example of Oracle Java version Java7/Java8, browser version Internet
Explorer11, and OS version Windows10.)
Item Case and action of trouble
1 Case It is not possible to connect it with Video Redirection. * Setting of Web a browser
Action It is likely to be able to connect it by executing the clearness of registration or cash to the
Trusted Site in Web a browser.
・ Registration to the Trusted site
1. "Trusted sites" is checked from "Security" tab of "Internet Options" and "Sites" button is clicked.
2. The site is described in "Trusted sites" window and "Add" button is clicked.
112
・ Clearness of cash
1. "Delete" button of "Browsing history" is clicked from "General" tab of "Internet option".
2. The check is put in "Temporary Internet files and website files" of "Delete Browsing
History" window and "Deletion" button is clicked.
113
2 Case It is not possible to connect it with Video Redirection. * Setting of Web a browser
Action It is not likely to be able to connect it with Video Redirection because the setting of
TLS1.0/TLS1.1/TLS1.2 of Web a browser is not effective when connecting it with Video
Redirection by using the https connection by Web a browser.
114
The confirm method is the following.
1. 1."Tool"-"Internet option" - of Web a browser "Advanced" tab is opened.
2. The check box of "TLS 1.0 is used"/"Use of TLS 1.1"/"Use of TLS 1.2" of security is confirmed.
115
3. When there is no check, the check is put, and it clicks in order of "Apply" and "OK".
3 Case It is not possible to connect it with Video Redirection. * Setting of Oracle Java
Action It is likely to be able to connect it by clearing the cash of Java.
1. 1."Settings" that exists in "Temporary Internet Files" section is clicked in "General" tab of the "Java Control Panel".
"Setting of the temporary file" window is displayed.
2. "Delete Files" is clicked by "Temporary Files Settings" window.
116
"Delete Files and Application" window is displayed.
3. The check is put in the check box of all items by "Delete Files and Application" dialog and "OK" is clicked.
4 Case It is not possible to connect it with Video Redirection. * Setting of Oracle Java
Action When Java is not effective, the applet might not be executed.
The confirm method is the following.
1. 1."Security" tab is clicked with the Java Control Panel.
2. The check box of "Enable Java content in the browser" is confirmed.
3. When there is no check, the check is put, and it clicks in order of "Apply" and "OK".
4. If a browser is rebooted, the change becomes effective.
117
5 Case It is not possible to connect it with Video Redirection. * Setting of Oracle Java
Action It is likely to be able to connect it by registering on the exception site of Java.
The registration method is the following.
1. "Security" tab is clicked with the “Java Control Panel”.
2. "Edit Site List" is clicked.
118
3. "Addition" is clicked by the exception site list dialog.
When you connect http with MMB Web-UI: "http://<Console Redirection IP>"
When you connect https with MMB Web-UI: "https://<Console Redirection IP>" is added, and "OK" is clicked.
6 Case It is not possible to connect it with Video Redirection. * Influence of security software and firewall
Action The security software and the firewall are temporarily invalidated.
There is a possibility to be able to connect by the exception setting of pertinent software when the security software is a cause.
7 Case The error of the Java certificate occurs, and Video Redirection cannot be started.
* Setting of Oracle Java
Action It is likely to be able to start by executing following 1) or 2).
1) "Perform signed cod certificate revocation checks on” is changed to "Do not check it" by "Advanced" of the “Java Control Panel”.
119
2) It registers in the setting of the exception list site in "Security" tab with the “Java Control
Panel” (IP of Console Redirection is registered).
8 Case When Video Redirection is started with Internet Explorer, the following messages are output to the Status bar of Internet Explorer.
“Pop up on this page was blocked. It clicks while pushing the Ctrl key to permit the display of pop up.”
Action The mouse is clicked while pushing the Ctrl key with PC for the MMB connection.
9 Case When Video Redirection is started with Internet Explorer, the following messages are output to the Status bar of Internet Explorer.
“Internet Explorer blocked a pop-up from xxx.xxx.xxx.xxx”
Action When clicking the Apply button to launch video redirection (Java or HTML 5) with Internet
Explorer, then pop-upped "Message from webpage" dialog box (Are you sure?).
In here please hold down the Ctrl + Alt key while clicking the OK button on the above dialog box.
120
10 Case The mount cannot be done from OS though the medium of the DVD drive was connected with Virtual Media.
Action OS is logged in in the administrator authority.
11 Case When connecting it with Video Redirection, "java.net.SocketException: Malformed reply from SOCKS server" is generated.
12 Case When internal and external CD/DVD drive are connected with PC for the MMB connection by the IO firmware update work etc. of the PQ2000 series, and work using the CD/DVD boot of the Virtual Media (Remote Storage) function is done, it is not possible to boot it by the following messages being displayed on the Video Redirection screen.
“Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key”
13 Case The start of Video Redirection is slow (15 minutes or more).
Action There is a possibility to require time to communicate the problem such as not being possible to connect it with the DNS server set to MMB.
Whether the DNS server is made disable and it is improved are confirmed.
14 Case If Video Redirection is started, the dialog box of the “Application Error” is displayed, and it becomes it, saying that "Unable to launch the application". * Setting of Oracle Java
When "Details" button is clicked, the following are displayed in "Exception" tab in "More
Information" dialog box.
#### Java Web Start Error:
#### Cash should be effective compared with nativelib or the installer-desc support.
Action "Setting" button of "Temporary Internet Files" is clicked from "General" tab of "Java Control
Panel", and the insertion puts the check on "Keep temporary files on my computer".
121
15 Case It is not possible to connect it with Video Redirection. * MMB setting
Action 1. Whether neither MMB Virtual IP Address nor Maintenance IP Address are set to the same network is confirmed. When it is the same network, the setting of the network of
MMB is changed to become a different network.
2. Whether MMB Virtual IP Address and Console Redirection IP Address are set to the same network is confirmed. Console Redirection IP Address is changed for a different network and the setting is changed to the same to MMB Virtual IP Address network.
16 Case It is not possible to connect it with Video Redirection. * Network setting
Action Video Redirection uses Console Redirection IP, Port 80(http), and Port 443(https). Whether a packet concerned is done in the filter with the switching hub, the router or the firewall equipment is confirmed.
17 Case It is not possible to connect the USB media because the USB drive is not displayed in
Virtual Media window.
122
Action Run your browser as administrator privilege and connect to Video Redirection.
When you open Virtual Media, the USB drive will be displayed.
18 Case The warning message ‘For input string’ appears and you cannot mount CD/ DVD media even though you try to mount it by using ‘CD/DVD Media 2’ with ‘CD/DVD Media 1’ already mounted at switching the virtual media when you run Video Redirection function by using the tool ‘PQ3000VR_19021.jar’.
123
Action You should close the window of Video Redirection. See ‘ Chapter 3.3.1
Redirection function. Then you try to mount a virtual media again.
It may take around two minutes to mount a virtual media.
19 Case The window remains black when you start up Video Redirection function by using the tool
‘PQ2000VR_19021.jar’ or ‘PQ3000VR_19021.jar’.
Action You should close the window of Video Redirection. Right click the "C:¥Program
Files¥AdoptOpenJDK¥AdoptOpenJDK-8¥bin¥java.exe" and then click ‘Properties’.
Check ‘Run as administrator’ in the ‘Compatibility’ tab. See ‘ Chapter 3.3.1
PRIMEQUEST 3000 series, or see ‘ Chapter 3.2.1
’ in case of PRIMEQUEST 2000 series
in order to restart Video Redirection function.
124
20 Case When trying to execute Text Console Redirection from MMB WebUI “Partition> Partition #
X> Console Redirection” on PRIMEQUEST 1000 series, the following screen appears and Text Console Redirection fails to start.
Action Refer to Appendix 5 and change the Java settings.
Although the description is for Video Redirection (Java), make the same settings.
125
[Appendix 1]
If the message of “java.net.SocketException: Malformed reply from SOCKS server” occurs when you try to connect Video Redirection, you should set a web browser as below.
For Internet Explorer
Step 1. ‘LAN settings’ button of ‘Local Area Network (LAN) settings’ of the tab of ‘Tool’ ->, ‘Internet
Options’ -> and ‘Connections’ is clicked.
Step 2. The check box ‘Use the same proxy server for all protocols’ of ‘Server’ is turned off.
Step 3. The field of ‘Socks’ is emptied, and OK button is clicked.
126
[Appendix 2]
When internal and external CD/DVD drive are connected with PC for the MMB connection by the IO firmware update work etc. of the PQ2000 series, and work using the CD/DVD boot of the Virtual Media
(Remote Storage) function is done, it is not possible to boot it by the following messages being displayed on the Video Redirection screen.
‘Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key’
Confirm the following settings as an action.
Step 1. ‘Windows’ key +’R’ key is pressed, and ‘Run’ window is displayed, and it is input as
[gpedit.msc], and clicks OK button.
127
Step 2. ‘Computer Composition’ -> ‘Administrative Templates’ -> ‘System’ -> ‘Removable Storage
Access’ is developed on ‘Local Group Policy Editor’ window.
Step 3. ‘State’ row of ‘CD and DVD: Deny write access’ setting is confirmed.
When ‘State’ row is ‘Not Configured’, -> setting change is unnecessary. The confirmation work ends above.
When it is ‘Enabled’, ‘State’ row is -> procedure 4) like the figure below It advances to the clause.
128
Step 4. The line of ‘CD and DVD: Deny write access’ is clicked and right-clicking -> ‘Edit (E)’ is clicked.
129
Step 5. ‘Not Configured’ is selected on ‘CD and DVD: Deny write access’ screen, ‘Apply’ button is clicked, and OK Button is clicked.
130
Step 6. ‘Start Menu’ is right-clicked and ‘Computer Management’ is clicked.
Step 7. ’Device Manager’ -> ‘Universal Serial Bus controller’ -> ‘Drive with an effective refusal of the writing access (External CD/DVD driver as an example in order of the proper move)’ is clicked and right-clicking -> ‘Uninstall device’ is clicked.
131
Step 8. When ‘Drive with an effective refusal of the writing access (External CD/DVD driver as an example in order of the proper move)’ is physically separated from USB, and about ten seconds pass, it physically connects it again.
Note
Execute the reactivation of PC when a pertinent drive is a built-in drive. (After reactivation, the driver is installed automatically.)
Step 9. ‘Start Menu’ is right-clicked, ‘File Explorer’ is selected, ‘This PC’ is clicked, and it is confirmed to see, ‘Devices and Drivers’ the CD/DVD drive.
Note
Confirm it again after reactivating PC when you do not see the CD/DVD drive.
132
Note
Set it from step 1 to the confirmation of a set content again when the message that cannot be booted is output.
Return it to former setting if necessary after the end of work.
133
[Appendix 3]
Java setting information when used for connection confirmation of Video Redirection. * Setting of Oracle
Java
Setting of Java Control Panel used to confirm connection to Video Redirection
Setting items Java8 update 161 （ 32bit ）
“General” tab
Network
Settings
“General” tab
Temporary
Internet Files
(There is no change from the default configuration.)
(Specify the connection directly when the setting that passes in the proxy server is done by setting a browser used.)
(There is no change from the default configuration.)
134
“Security” tab
(There is no change from the default configuration.)
135
“Advanced” tab
(There is no change from the default configuration.)
136
(There is no change from the default configuration.)
137
(There is no change from the default configuration.)
138
[Appendix 4]
Setting of Internet Explorer used to confirm connection to Video Redirection
Setting items Example of Internet Explorer11 (32bit)
(Version: 11.0.15063.0 and Update Versions 11.0.40)
Internet Options
“General” tab
(There is no change from the default configuration.)
139
Internet Options
“Security” tab
Selecta zone to view or change security settings. : Internet
(There is no change from the default configuration.)
140
Internet Options
“Security” tab
Selecta zone to view or change security settings.: Local
Internet
Internet Options
“Security” tab
Selecta zone to view or change security settings. : Sites of
Local Internet
(There is no change from the default configuration.)
(There is no change from the default configuration.)
141
Internet Options
“Security” tab
Selecta zone to view or change security settings. : Local
Internet
Custom level of
Security level for this zone
142
143
144
145
146
147
148
149
150
151
152
153
154
(There is no change from the default configuration.)
155
Internet Options
“Security” tab
Selecta zone to view or change security settings. : Trusted sites
(There is no change from the default configuration.)
156
Internet Options
“Security” tab
Selecta zone to view or change security settings. : Restricted sites
(There is no change from the default configuration.)
157
Internet Options
“Privacy” tab
(There is no change from the default configuration.)
158
Internet Options
“Content” tab
(There is no change from the default configuration.)
159
Internet Options
“Connections” tab
(The “Local Area Network (LAN) settings” is changed from default.)
160
Internet Options
“Connections” tab
Local Area Network
(LAN) settings
Internet Options
“Connections” tab
Proxy Setting
(It changes clicking "Advanced" button of "Proxy server".)
(The setting of the proxy server is changed.)
161
Internet Options
“Programs” tab
(There is no change from the default configuration.)
162
Internet Options
“Advanced” tab
163
164
165
166
167
(There is no change from the default configuration.)
168
[Appendix 5]
It happens that you cannot start up Video Redirection function by using the client PC installing Oracle
Java 8 update 131 or later, or installing Zulu 8 or AdoptOpenJDK 8 in the certain condition.
1. Details of the event and occurrence condition
[Details of the event]
The message below appears on the client PC and the window of Video Redirection is not displayed.
Oracle Java
The dialog of Application Error appears.
xx.xx.xx.xx
If you click ‘Details’ button in the dialog above, next dialog as below appears.
169
Zulu 8 or AdoptOpenJDK 8
The dialog of Error appears.
If you click ‘Show Details’ button in the dialog above, the message as below appears.
‘ Error: Unsigned application requesting unrestricted access to system
The following resource is signed with a weak signature algorithm MD5withRSA and is treated as unsigned: http://< ip address of the client PC >/< .jar file name > ’
[Occurrence condition]
This event occurs when you try to start up Video Redirection function by MMB Web-UI in the environment of the client PC satisfies conditions of both the unified firmware version and Java version as below.
1) The version of unified firmware
PRIMEQUEST 1000 series
Model name
PRIMEQUEST 1400S/ 1400E/ 1400L/ 1800E/
1800L
Version of unified firmware
SA17041 or earlier
PRIMEQUEST 1400S2 Lite/ 1400S2/ 1400E2/
1400L2/ 1800E2/ 1800L2
SB17041 or earlier
PRIMEQUEST 2000 series
Model name Version of unified firmware
BA16081 or earlier PRIMEQUEST 2400S Lite/ 2400S/ 2400E/
2400L/ 2800E/ 2800L/ 2800B
PRIMEQUEST 2400S2 Lite/ 2400S2/ 2400E2/
2400L2/ 2800E2/ 2800L2/ 2800B2
BB16083 or earlier
PRIMEQUEST 2400S3 Lite/ 2400S3/ 2400E3/
2400L3/ 2800E3/ 2800L3/ 2800B3
BC16084 or earlier
2) The version Java in the client PC installing Windows OS or Linux OS
Use of Oracle Java 8 update 131 or later, or
Zulu 8 or AdoptOpenJDK 8
170
2. Cause
The following revisions were done from Java 8 update131.
A new limitation to the validation methodology of the JAR file signed with MD5 introduces it.
The signature is disregarded in the signature verification operation when the JAR file with the signature uses MD5, and JAR is treated assuming that not signed.
When Video Redirection is executed from Web-UI of MMB, the delivered JAR file is signed from BMC with MD5withRSA.
Therefore, the signature is disregarded in the terminal that applies since Java 8 update131, and it fails in execution.
3. Corrective action
<Permanent solution>
You should use the version of unified firmware as below.
PRIMEQUEST 1000 series
Model name
PRIMEQUEST 1400S/ 1400E/ 1400L/ 1800E/ 1800L
Version of unified firmware
SA17121 or later
PRIMEQUEST 1400S2 Lite/ 1400S2/ 1400E2/ 1400L2/
1800E2/ 1800L2
PRIMEQUEST 2000 series
Model name
SB17121 or later
Version of unified firmware
BA16112 or later PRIMEQUEST 2400S Lite/ 2400S/ 2400E/ 2400L/
2800E/ 2800L / 2800B
PRIMEQUEST 2400S2 Lite/ 2400S2/ 2400E2/ 2400L2/
2800E2/ 2800L2 / 2800B2
PRIMEQUEST 2400S3 Lite/ 2400S3/ 2400E3/ 2400L3/
2800E3/ 2800L3 / 2800B3
BB16101 or later
BC16112 or later
<Workaround>
You should modify the file as below to display Video Redirection.
File path
For Oracle Java
C:/Program Files/Java/jre1.8.0_131/lib/security/java.security
Note
The file path above is one in case of installing Java in default path.
For Zulu 8
C:¥Program Files¥Zulu¥zulu-8¥jre¥lib¥security¥java.security
171
For AdoptOpenJDK8
C:¥Program Files¥AdoptOpenJDK¥jdk-8.0.212.04-hotspot¥jre¥lib¥security¥java.security
Part to modify
Before modification: jdk.jar.disabledAlgorithms=MD2, MD5, RSA keySize < 1024
After modification: jdk.jar.disabledAlgorithms=MD2, RSA keySize < 1024
After modification, you do not have to restart the client PC.
Note
You should make a backup file before modification.
When you modify the file, you should copy the file on the desktop to modify it. After modifying it, you overwrite it on the source folder.
After using Video Redirection function, you should undo the modification.
172
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