Sophos for Microsoft
SharePoint upgrade guide
Product version:
Document date:
2.0
September 2015
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Contents
1 About this guide........................................................................................................................3
2 System requirements................................................................................................................3
3 Planning your upgrade.............................................................................................................3
3.1 Upgrading on a standalone computer.........................................................................3
3.2 Upgrading on a server farm environment...................................................................3
4 Upgrade Sophos for Microsoft SharePoint ..............................................................................4
5 Check if the upgrade is successful...........................................................................................5
6 Technical support......................................................................................................................6
7 Legal notices............................................................................................................................7
upgrade guide
1 About this guide
This guide is for customers who want to upgrade Sophos for Microsoft SharePoint from version
1.0 to 2.0. This guide tells you:
■
■
Where to find system requirements.
How to upgrade on a standalone server.
■
■
How to upgrade on a server farm environment.
How to contact technical support.
2 System requirements
For system requirements, see the System Requirements for Sophos for Microsoft SharePoint page on the Sophos website.
3 Planning your upgrade
You can upgrade Sophos for Microsoft SharePoint on a standalone computer or in a server farm environment.
3.1 Upgrading on a standalone computer
In a standalone computer scenario, one server runs all the SharePoint server components and the SQL Server data store used by the SharePoint. In this scenario upgrade Sophos for Microsoft
SharePoint on the same computer.
3.2 Upgrading on a server farm environment
On a server farm environment, there may be one or more servers in the farm running the
SharePoint server components and SQL Server. In this scenario, upgrade Sophos for Microsoft
SharePoint on all the servers that have the SharePoint server components installed.
On a farm, in order to manage several Sophos for Microsoft SharePoint servers together, you must select the same SQL Server instance and Sophos for Microsoft SharePoint configuration group during the installation. The servers belonging to the same Sophos for Microsoft SharePoint configuration group will share the same configuration and can be monitored from any of the servers in the configuration group.
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Sophos for Microsoft SharePoint
When upgrading the first server choose a remote SQL Server and create a new configuration group. For subsequent upgrades choose the same SQL Server and join the existing (newly created) configuration group.
If you have Sophos for Microsoft SharePoint 1.0 installed in a farm with separate SQL Server instances (for example, local to each server), you must first uninstall it and then install Sophos for Microsoft SharePoint 2.0. This is because the upgrade from Sophos for Microsoft SharePoint
1.0 does not allow you to change the SQL Server instance during an upgrade.
Before you uninstall the existing Sophos for Microsoft SharePoint 1.0 you can also choose to export its configuration so it can be restored on version 2.0. The configuration that is restored will be applied to all the servers of the configuration group.
In a farm, the data in the SharePoint store is stored by SQL Server and is accessible by each server in the farm. For on-demand and scheduled scans you can select any one of the servers in a configuration group that performs the scan. The configured server can scan all or configured parts of the SharePoint store.
4 Upgrade Sophos for Microsoft SharePoint
To upgrade Sophos for Microsoft SharePoint:
1. Log on to the SharePoint server with local administrator rights. If you are in a domain, you must also be a domain user.
For a complete list of permissions that are required for installation, see http://www.sophos.com/en-us/support/knowledgebase/58866.aspx
.
2. Find the Sophos for Microsoft SharePoint installer that you downloaded earlier and double-click on it.
3. In the Welcome dialog box, click Next.
4. In the License Agreement page , read the agreement. If you agree with the terms, click I
accept the terms of the license agreement and click Next.
5. In the Sophos Download Credentials page, enter the username and password that were supplied by Sophos.
If you access the internet via a proxy, click Proxy Details and enter your proxy settings.
Otherwise, click Next.
6. In the Configuration Group page, select a group you want to join or create a new group.
Sophos for SharePoint installations can be grouped together to share the same policy configuration and be managed from a single management console. For more information, see
Upgrading on a server farm environment (page 3).
upgrade guide
7. In the Service Credentials page, enter the credentials for the account that will be used for
Sophos for Microsoft SharePoint services.
The account must have local administrator rights, and full access to the SharePoint store content. Sophos for Microsoft SharePoint uses these credentials to scan and clean items in the SharePoint store.
Read http://www.sophos.com/en-us/support/knowledgebase/58866.aspx
for more information on which accounts you can use.
Note: If you have Windows User Account Control (UAC) enabled, you will be prompted for local administrative privileges with full access rights to the entire SharePoint store. Ensure the account has the necessary privileges and then click Yes to continue.
If your computers are in a workgroup, continue to step 10.
8. In the Administrators group page, accept the default group name or provide a different group name.
If the installer cannot create the group or if the group does not exist, a message is displayed
The group does not exist. Please ask a Domain Administrator to create the group. In this case, contact the domain administrator to create the group and add the installing user and the service user as members to the group.
9. In the Start Copying Files page, check that the settings are correct. If they are then click
Next. If they are not then click the back button to return to previous dialog boxes and correct the settings.
10. In the InstallShield Wizard Complete page, click Finish to complete the installation.
Note: For information on how to configure database mirroring, see the Appendix in Sophos for
Microsoft SharePoint startup guide.
5 Check if the upgrade is successful
By default, on-access scanning is enabled for Microsoft SharePoint.
Note: Microsoft SharePoint or Microsoft Office products may provide incorrect warning messages when the on-access scan blocks files. For information on the messages that are displayed, see http://www.sophos.com/en-us/support/knowledgebase/55263.aspx
.
To check if the upgrade is successful and on-access scanning is enabled:
■ Open Sophos for Microsoft SharePoint, on the navigation bar, the System status tab should display OK with a green icon.
In the Dashboard tab, under System Console section, all the servers in the configuration group should have the text Running against on-access scan.
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Sophos for Microsoft SharePoint
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6 Technical support
You can find technical support for Sophos products in any of these ways:
■ Visit the SophosTalk community at community.sophos.com/ and search for other users who are experiencing the same problem.
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■
■
Visit the Sophos support knowledgebase at www.sophos.com/en-us/support.aspx
.
Download the product documentation at www.sophos.com/en-us/support/documentation.aspx
.
Open a ticket with our support team at https://secure2.sophos.com/support/contact-support/support-query.aspx
.
upgrade guide
7 Legal notices
Copyright © 2011–2015 Sophos Limited. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise unless you are either a valid licensee where the documentation can be reproduced in accordance with the license terms or you otherwise have the prior permission in writing of the copyright owner.
Sophos and Sophos Anti-Virus are registered trademarks of Sophos Limited and Sophos Group.
All other product and company names mentioned are trademarks or registered trademarks of their respective owners.
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