advertisement
Contents
88
TROUBLESHOOTING
If you are having trouble, Wacom recommends you do the following:
1. If the tablet driver failed to load properly, first perform the recommended action in any error message that may appear on your screen. If that does not solve the problem, review the troubleshooting procedures in this chapter.
2. Look in the troubleshooting tables
. Your problem may be described there and you can try the solution offered.
3. Open the Wacom tablet Read Me file and look for any information updates.
4. Visit www.wacom.com and choose the Wacom web site for your region where you can check the product FAQs (Frequently Asked Questions).
5. If you are having a compatibility conflict between Intuos and a new hardware or software
product, see obtaining driver downloads for information on downloading an updated software driver.
Wacom periodically updates the software driver to maintain compatibility with new products.
6. Test your tablet and input tools. See
testing controls and input tools
.
7. If you have tried the suggestions in this manual and still cannot resolve the problem, then contact
Wacom for Technical Support. See technical support options and the Read Me file for information on
where to obtain support for your region.
Testing controls and input tools
Contents
88
Contents
89
TESTING YOUR TABLET
1. Turn on your computer and wait until the system has fully loaded.
2. Check the USB connection. A tablet status LED should glow whenever the tablet is properly connected and your computer has registered it as a USB device. If not:
• Make sure the tablet USB cable is securely connected to an active USB port on your computer.
• Check the tablet USB cable for damage.
• If you are connecting the tablet to a USB hub (or hub device such as a keyboard with USB ports), be sure the USB hub is properly connected to your computer and is active.
• If a status LED does not illuminate after your computer is on and has finished booting up, your USB port may be disabled. Verify that you have connected the tablet to an active USB port.
• Connect the tablet to a different USB port or try connecting to the USB port on another computer.
• For best results when troubleshooting no power to the tablet (a status LED does not light), plug the tablet directly into the system USB port located on your computer. Temporarily eliminate any external hubs in use until you determine that the system recognizes the tablet and that it is functional. When the tablet is working properly, it is usually okay to then move the tablet to a USB hub.
3. For wireless operation , check the tablet connection. A tablet status LED should glow whenever the tablet is properly connected and your computer has registered it as a USB device. If not:
• Verify that the wireless module is on. See battery and wireless connection status .
• Verify that the wireless module and receiver are properly installed. See wireless setup .
• Check the battery power. See battery and wireless connection status . If the battery charge is low, connect the USB cable and charge the battery. See charging the battery .
• Switch the wireless module off, and then back on.
• Move the tablet closer to the computer. Make sure there are no metal or other high density obstructions in the line of sight between the tablet and computer.
Contents
89
Contents
90
4. Check pen input. If the tablet driver does not load properly, pen input will not be available. (You will be able to use the pen tip to move the screen cursor and click, but there will be no other pen functionality.)
Install the tablet driver software.
• Move your pen across the tablet active area. The screen cursor should move in the corresponding direction on your monitor or display screen.
• Press the pen tip against the surface of the tablet. A status LED should brighten.
• Next, without applying pressure to the pen tip, hold the pen tip within approximately 10 mm
(0.4 inch) of the tablet surface and press the side switch. The LED should again brighten.
• Turn the pen over and press the eraser against the surface of the tablet. The LED should brighten.
See also
testing controls and input tools and
5. Check touch input. Attempt to move the screen cursor by tracking your finger across the tablet surface. Then tap to select an item. The status LED should brighten when you touch the active area of the tablet. See also testing touch .
If the tablet driver does not load properly, basic touch movement will be recognized but other actions and gestures will not. If gestures are not recognized, install the tablet driver software.
6. Check the ExpressKeys. See testing controls and input tools and
7. Check the Touch Ring. See
testing controls and input tools and
.
8. Check any other tool(s), such as the optional Intuos Mouse. See testing controls and input tools
.
If any of these tests fail, you may have defective hardware. See technical support options .
After testing, use the Wacom Tablet control panel to reconfigure your tablet and tools for any custom settings you may originally have been using.
Contents
90
Contents
91
TESTING CONTROLS AND INPUT TOOLS
If your input tools or tablet controls do not work as you expect, it is a good idea to first check the assigned functions or reset them to their default conditions. You will also want to do this if you have a touchsensitive tablet model and encounter problems with touch.
A quick way to return a tool to its default condition is to remove it from the control panel T OOL list. Do this by selecting the tool and clicking on the T
OOL
list [ – ] button. After the tool has been removed, place it back onto the tablet surface. The tool will be added back to the T OOL list with its default settings.
• Open the Wacom Tablet control panel and click on the A
BOUT
button. In the dialog box that appears, click D IAGNOSE .... The D IAGNOSTICS dialog box shows dynamic information about the tablet, your input tool(s), and appropriate information for touch-sensitive tablets.
• If more than one tablet is connected to your system, in the T
ABLET
I
NFO
column select the unit for which you are testing.
• Use the information shown in the D
IAGNOSTICS
dialog box when testing your tablet and input tools.
Note: If a tool button is set to R ADIAL M ENU or O PEN /R UN ..., that function will occur when the button is pressed. In this case you may want to change the button function before testing.
Testing touch
Contents
91
Contents
92
TESTING THE EXPRESSKEYS
1. With the D IAGNOSTICS dialog box open, observe the T ABLET I NFO column as you test each ExpressKey.
Be sure to select the tablet unit you are testing from the T ABLET I NFO column.
2. Test the keys by pressing them one at a time. Each time you press a key, its number is shown next to the L EFT B UTTONS category.
3. When you are done, click the C LOSE button to exit the dialog box.
Important: Some applications can override and control the ExpressKey functions. Consider closing any open applications except the Wacom Tablet control panel when testing the ExpressKeys.
For details, see
using applications integrated for tablet control
.
TESTING THE TOUCH RING
1. With the D IAGNOSTICS dialog box open, observe the T ABLET I NFO column as you test the Touch Ring.
Be sure to select the tablet unit you are testing from the T ABLET I NFO column.
2. Slide your finger around the entire circumference of the Touch Ring. As you touch and move your finger along the Touch Ring, a L EFT T OUCH number will indicate your current finger position on the Touch Ring
3. Press the Touch Ring toggle button to toggle between the four customizable modes. As you cycle between settings, a corresponding LED should illuminate. Within the D IAGNOSTICS dialog box, the button mode is also shown as L
EFT
B
UTTONS
.
If any of the functions are set to S KIP , the corresponding LED will be skipped in the toggle sequence.
4. When you are done, click on the C LOSE button to exit the dialog box.
Important: Some applications can override and control the Touch Ring functions. Consider closing any open applications except the Wacom Tablet control panel when testing the Touch Ring.
For details, see
using applications integrated for tablet control
.
Contents
92
Contents
93
TESTING A PEN
1. With the D
IAGNOSTICS
dialog box open, and while observing the P
OINTING
D
EVICE
I
NFO
column, bring your Intuos tool within 10 mm (0.4 inch) of the tablet active area. A value for P
ROXIMITY
, the D
EVICE
N AME , D EVICE T YPE , and a D EVICE S/N (serial number) should be displayed. If you have more than one tablet connected to your system, be sure you have selected the T ABLET for which you are testing your tools from the T
ABLET
I
NFO
column.
2. Move your tool along the tablet surface. The X and Y D ATA values should change to reflect the tool position.
3. Test your pen switches. A tablet status LED should brighten each time you click with the tool tip, press the side switch, or press the tool eraser to the tablet.
• Click on the tablet surface with the tool tip. The S WITCHES state and P RESSURE value should change.
P
RESSURE
should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.
• Next, press the side switch without pressing the tip to the tablet. The S WITCHES state should change. For the Intuos pen, do this for both positions of the side switch.
Pen
S
WITCHES states
Airbrush
S WITCHES states
Tip = 1
Side switch (lower position) = 2
Side switch (upper position) = 3
Eraser = 1
Tip = 1
Side switch = 2
Eraser = 1
• Press the eraser to the tablet. The S
WITCHES
state and P
RESSURE
value should change.
P RESSURE should change from approximately 0% with no pressure applied to approximately 100% when full pressure is applied.
• For the optional Airbrush, move the fingerwheel forward. The W HEEL value should decrease to a value of approximately 0 when the fingerwheel is all the way forward. Move the fingerwheel backward. The W HEEL value should increase to approximately 1000 when the fingerwheel is all the way back.
4. Test tilt for the x-axis by moving the pen from a vertical position toward the right; the X T ILT value should change from approximately 0 to +60. Now move the tool to the left of vertical; the X T ILT value should change from approximately 0 to -60.
5. Test tilt for the y-axis by moving the pen from a vertical position toward the bottom of the tablet; the Y
T
ILT
value should change from approximately 0 to +60. Now move the tool toward the top of the tablet; the Y T
ILT
value should change from approximately 0 to -60.
6. For the optional Art Pen, test the rotation feature by placing the pen tip on the tablet surface and slowly rotating the pen on its axis. The R
OTATION
value should change as you rotate the pen.
7. When you are done, click on the C
LOSE
button to exit the dialog box.
Contents
93
Contents
94
TROUBLESHOOTING TABLES
If you encounter problems with your Intuos tools or tablet, see the following tables. Your problem may be described here, and you can try the solution offered. Check the tablet Read Me file for the latest information updates.
For additional information, visit the Wacom web site at http://www.wacom.com .
GENERAL PROBLEMS
The computer does not have an available USB port.
The tablet status LEDs do not illuminate.
The computer does not go to sleep.
The screen cursor is very erratic or “jumps” around when using the tablet.
Check if there is an available USB port on a USB hub. If not available you will need to add a USB hub or USB card.
Verify that the tablet USB cable is properly connected to the tablet and to an active USB port.
If connecting to a USB hub device, make sure the hub is connected to an active USB port and that the hub is active.
Try also connecting to another USB port or using another USB cable.
If using Intuos in wireless mode, see also
wireless connection problems .
When you are not using your Intuos input tool(s), remove them from the tablet surface or the tablet will continue to send data, keeping the computer awake.
Note: Because some metallic or other conducting objects can also cause the tablet to send data, it is best to keep the tablet surface clear of all objects when not in use.
On rare occasions the tablet may receive interfering radio frequencies from a computer monitor or nearby AM radio station. If you notice interference from a monitor, try moving the tablet at least six (6) inches away from the monitor, or change the monitor refresh rate or monitor resolution.
Contents
94
Contents
95
The tablet is set to
E XPRESS K EYS R IGHT (or
E
XPRESS
K
EYS
L
EFT
), but at the log on screen the tablet seems to work upside down.
When working in some applications, the ExpressKeys or Touch Ring perform a different function than what is set in the Wacom Tablet control panel.
Reinstall the tablet driver software and change the default orientation of the tablet. See configuring the tablet orientation .
Some applications can override and control the ExpressKey and Touch
Ring functions. See
using applications integrated for tablet control .
If using application-specific settings, be sure you have updated the settings for the application you are working with.
PEN PROBLEMS
The pen does not position the screen cursor, or otherwise work properly.
The pen does not draw or ink with pressure sensitivity.
Clicking is difficult.
Double-clicking is difficult.
If the tablet driver does not load properly, pen input will not be available.
• You will be able to use the pen tip to move the screen cursor and click, but there will be no other pen functionality.
• For tablet models that combine pen input and touch, basic touch movement will continue to be recognized but other actions and gestures will not.
Install the driver software for the tablet.
Some applications require that you turn on the pressure capabilities within the application or the selected tool before the pen will respond as a pressure-sensitive tool.
Verify also that your application supports pressure sensitivity.
Try using a lighter T
IP
F
EEL
. See adjusting tip feel and double-click .
Be sure you are quickly tapping the tablet twice in the same place on the tablet active area. Wacom recommends using the side switch to double-click.
Open the Wacom Tablet control panel and go to the P EN tab.
Try increasing the T IP D OUBLE C LICK D ISTANCE or using a lighter T IP F EEL .
Set an ExpressKey to D OUBLE C LICK and use it to issue double-clicks.
Windows: Try setting your system to launch programs with a single click. See clicking .
Contents
95
Contents
96
The pen selects everything, will not stop drawing.
The eraser selects everything or will not stop erasing.
You notice a screen delay at the beginning of pen or inking strokes.
Open the Wacom Tablet control panel and go to the P EN tab. Move the
T IP F EEL slider toward F IRM , or select C USTOMIZE ... and increase the
C
LICK
: T
HRESHOLD
setting. If this does not help, see testing controls and input tools .
The pen nib may be worn. See
.
Open the Wacom Tablet control panel and go to the E
RASER
tab.
Move the E RASER F EEL slider toward F IRM , or select C USTOMIZE ... and increase the C LICK : T HRESHOLD setting. If this does not help, see
testing controls and input tools .
Open the Wacom Tablet control panel and go to the P EN tab.
Try decreasing the T
IP
D
OUBLE
C
LICK
D
ISTANCE
. If that does not work, move the T IP D OUBLE C LICK D ISTANCE slider to the O FF position in order to turn off double-click assist.
You have to press hard with the pen when clicking, drawing, or writing.
Try turning off the operating system inking features.
Open the Wacom Tablet control panel and go to the P
T
S
IP F EEL slider toward S
ENSITIVITY and C LICK : T
OFT , or select C
HRESHOLD
USTOMIZE
settings.
EN tab. Move the
... and decrease the
The pen tip does not function.
Be sure you are using only a compatible pen or Wacom input device, such as the pen that shipped with your product, or a Wacom accessory pen specified for use with Intuos5. Other pens may not function properly on the tablet.
Changing the settings of an input tool has no effect.
Check the control panel P EN tab and verify that a C LICK function is assigned to the tip.
A tablet status LED should brighten when the tip is pressed. If not, you may have defective hardware. See
testing controls and input tools
.
Make sure you are changing the settings for the tool and application that you are using. See application-specific settings and working with multiple tools .
Contents
96
Contents
97
The pen side switch does not work.
The screen cursor “jumps” back.
Cannot move the cursor where you want to on the screen, or the line you are drawing does not line up with the location of the pointer in paint applications.
Be sure you are using only a compatible pen or Wacom input device, such as the pen that shipped with Intuos5, or a Wacom accessory pen specified for use with Intuos5. Other pens may not function properly on the tablet.
Be sure to press the side switch when the pen tip is within 10 mm
(0.4 inch) of the tablet active area. Do this without pressing down on the pen tip.
In the Wacom Tablet control panel, verify that the side switch is set to the function you are expecting to occur for the application and tool you are using.
Check also the S IDE S WITCH M ODE . If C LICK & T AP is selected, you will need to first press the side switch while touching the pen tip to the tablet surface in order to perform a click function. See advanced options .
A tablet status LED should brighten when you press the side switch.
If not, you may have defective hardware. See testing your tablet
.
Do not place an Intuos tool on the tablet when it is not in use, or when you are using another pointing device. Leaving your tool on the tablet may interfere with screen cursor positioning when using other input devices.
Open the Wacom Tablet control panel and go to the M
APPING
tab.
Verify that P EN M ODE is selected and that the S CREEN A REA is set to
F ULL for the selected tool and application. If this does not help, click on the D EFAULT button to reestablish tablet to screen mapping. If you are still having difficulty, remove the tablet preferences (see
).
Confirm whether the pen does (or does not) function. See
testing controls and input tools .
The Touch Ring is designed to be used with your finger, and does not work with the pen tip.
When using the pen to operate the Touch Ring, the Touch
Ring does not work well.
When using Intuos on a multiple monitor system, you cannot use the pen to control the other monitor(s).
Cycle pen control for Intuos between your displays by pressing an
ExpressKey or pen button that is set to D
ISPLAY
T
OGGLE
.
Verify that the S CREEN A REA in the M APPING tab is set to F ULL .
You can also use your pen to control the other monitors in mouse mode. To use mouse mode, first set a pen button to M ODE T OGGLE ....
Then use the button to toggle between P
EN
M
ODE
and M
OUSE
M
ODE
.
Contents
97
Contents
TOUCH PROBLEMS
98
Touch does not work.
Touch does not seem to fully work. The screen cursor can be moved, but more complex actions or gestures do not work.
The tablet does not reliably recognize multi-finger touch.
Cannot zoom-in or zoom-out when working with Adobe
Photoshop.
Scrolling and panning gestures do not function correctly when working with
Adobe Photoshop.
Rotation gestures do not seem to work consistently, or not at all.
Enable touch by pressing an ExpressKey that is set to T
OUCH
O
N
/O
FF
.
Otherwise, open the Wacom Tablet control panel, click on the T
OUCH icon, and go to the S TANDARD G ESTURES , M Y G ESTURES , or T OUCH
O PTIONS tab. Be sure the E NABLE TOUCH option is selected.
If the tablet driver does not load properly, basic touch movement will be recognized but other actions and gestures will not. Install the driver software for the tablet.
If you hold your fingers too close together, the tablet may not recognize them as being separate. Try moving your fingers a little further apart.
If zoom functions do not operate correctly within Photoshop, verify that the Z
OOM WITH
S
CROLL
W
HEEL
function is not selected within the
Photoshop P REFERENCES options.
If touch gestures do not operate correctly within Photoshop, verify that the Z OOM WITH S CROLL W HEEL function is not selected within the
Photoshop P REFERENCES options.
Rotation may work differently depending on the application you are working with. For example, rotation may work smoothly, in 90-degree increments, or not at all.
For best recognition of this gesture, start with your fingers positioned diagonally on the tablet surface and keep them at least 25 mm (1 inch) apart.
Contents
98
Contents
99
WIRELESS CONNECTION PROBLEMS
The computer does not have an available USB port.
After pressing the power button on the wireless module, the tablet status LED glows steadily for 4 seconds and then turns off.
After turning on the wireless module, the status LED indicates good functionality but the screen cursor cannot be moved.
Check if there is an available USB port on a USB hub. If not available, add a USB hub or USB card.
If a wireless connection is not established, the wireless module will turn off after 4 seconds.
• Make sure the wireless receiver is properly connected to an active
USB port on your computer or USB hub.
• Move the tablet closer to the antenna and make sure there are no metal or other high-density obstructions in the line of sight between the tablet and your computer.
Again press the power button to activate the connection.
If your tablet model supports touch, be sure you have not turned off touch. See disabling touch .
Be sure you are using the pen correctly. Review using the Grip Pen .
Switch the wireless module off, then back on.
If the battery charge is low, try charging the battery .
Be sure you have correctly installed the tablet driver software.
See also optimizing the wireless connection .
A wireless connection has been made, but the tablet does not seem to work correctly.
The tablet works when connected with the USB cable, but turns off as soon as the cable is disconnected.
Confirm the wireless module and receiver are correctly installed, and that the wireless module is turned on.
Check the battery. See battery and wireless connection status .
• Open the tablet wireless compartment cover and verify that the battery is properly installed.
• Check the battery appearance to ensure there is no leakage or other indication of damage.
• Charge the battery overnight and try again. If the problem persists, the battery may be completely discharged or damaged and can no longer hold a charge. You will have to purchase a replacement
battery. See ordering parts and accessories .
Contents
99
Contents
100
The tablet status LED does not illuminate after pressing the power button on the wireless module.
Try again. Then:
1. Verify the Wacom wireless receiver is properly connected to an active USB port. If connecting to a USB hub, make sure the hub is connected to an active USB port and that the hub is active.
2. Verify the Wacom wireless module is properly installed in the tablet.
Press the power button to connect wirelessly.
3. If the tablet status LED still does not light, connect the USB cable between your tablet and computer.
On the wireless module, check the battery status LED.
Amber indicates the battery is charging. Green indicates the battery is fully charged. If the LED remains off, the battery may be defective. Replace the battery.
4. If both the tablet status and wireless module LEDs remain off, then contact the Wacom support staff for the area where your product was purchased. See
.
See optimizing the wireless connection for tips on improving the connection.
When using the tablet, the screen cursor or pen strokes seem to lag or skip in some applications.
The battery charging process seems to stop whenever the computer enters sleep mode.
As required, adjust your system power or energy saver settings so that the computer does not enter sleep mode while the tablet battery is charging.
Contents
100
Contents
101
WINDOWS-SPECIFIC PROBLEMS
You suspect the tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults.
Use the Wacom Tablet Preference File Utility to work with preferences.
Close any open applications. Click the START icon and select A LL
P
ROGRAMS
. Then select W
ACOM
T
ABLET
and W
ACOM
T
ABLET
P
REFERENCE
F ILE U TILITY .
• It is a good idea to first back up your tablet preferences. In the
T ABLET P REFERENCE F ILE U TILITY dialog box, click B ACKUP ... and follow the prompts.
• Then, use the Tablet Preference File Utility to delete the tablet preferences as follows:
Single user. Under M Y P REFERENCES , click R EMOVE to delete the preferences for the current user.
Multiple users. Under A LL U SER P REFERENCES , click R EMOVE to delete preferences for multiple users. Administrator rights are required to delete preferences for all users. Relaunch any currently open tablet-aware applications that you may be running.
You can quickly restore tablet preferences that have been backed up by clicking R ESTORE ... under M Y P REFERENCES .
Contents
101
Contents
102
MAC-SPECIFIC PROBLEMS
At startup, a dialog box appears telling you that either the driver failed to load or the tablet preferences have not yet been created.
The tablet was not detected at startup.
If using a wireless connection:
• Make sure the wireless connection is active. See battery and wireless connection status .
• From the G
O
menu, select U
TILITIES
and launch the S
YSTEM
P ROFILER . Select USB from the H ARDWARE section of the C ONTENTS list. A Wacom USB tablet model should be listed. If a tablet model is not listed, check the wireless connection.
If connected with the provided USB cable:
• Make sure the USB cable is securely connected to an active USB port on your computer or USB hub. Check to be sure that a tablet status LED is illuminated. If your tablet is plugged into a USB hub, make sure the hub is connected and active.
• From the G O menu, select U TILITIES and launch the S YSTEM
P ROFILER . Select USB from the H ARDWARE section of the C ONTENTS list. A Wacom USB tablet model should be listed. If a tablet model is not listed, check the USB tablet cable connection or try plugging the tablet into a different USB port.
If you are still having difficulties, uninstall then reinstall the tablet driver software.
If this does not help, contact Wacom for Technical Support.
See
.
Contents
102
Contents
103
You suspect the tablet preferences may be corrupted, or want to make certain that all settings are at their factory defaults.
Ink does not work correctly with Intuos.
Use the Wacom Tablet Utility to work with your preferences. Close any open applications. Open the main A PPLICATIONS folder. Then open the
W
ACOM
T
ABLET
folder and run the W
ACOM
T
ABLET
U
TILITY
.
• It is a good idea to first back up your tablet preferences. In the
Wacom Tablet Utility, select C
URRENT
U
SER
or A
LL USERS
. Then click
B ACKUP ... and follow the prompts.
• Then, delete the tablet preferences as follows:
Single user. When the utility starts, select C URRENT USER and click
R
EMOVE
. Log out, then log back in. When the tablet driver loads it will create a new preferences file with the factory defaults.
Multiple users. When the utility starts, select A
LL USERS
and click
R EMOVE . Log out, then log back in. When the tablet driver loads it will create new preferences files with the factory defaults.
You can quickly restore tablet preferences that have been backed up for the C
URRENT USER
or A
LL USERS
by clicking R
ESTORE
... within the utility.
Note: Do not manually remove the W
ACOM
T
ABLET
.
PREFPANE
file from the main L IBRARY P REFERENCE P ANES folder. This file is only to be removed when uninstalling the Wacom software driver, and then only when using the Wacom Tablet Utility.
There may be a problem with the Ink preferences. Remove the damaged preference files as follows. They will be re-created when you enable handwriting recognition.
1. Open S
YSTEM
P
REFERENCES
, choose S
HOW
A
LL
and select I
NK
.
Then turn off handwriting recognition.
2. From the G
O
menu, choose your H
OME
. Open the L
IBRARY
and
P REFERENCES folders. Remove the following preferences:
•
COM
.
APPLE
.
INK
.
FRAMEWORK
.
PLIST
• COM .
APPLE .
INK .
INKPAD .
PLIST
• COM .
APPLE .
INK .
INKPAD .
SKETCH
3. Go back to S YSTEM P REFERENCES and I NK , and then enable handwriting recognition.
4. Test the Ink function using your Wacom tablet and pen.
If this procedure does not resolve your problem with Ink, contact Apple
Support for further assistance. Wacom is not the software manufacturer for Ink and we are limited in our abilities to support a third-party software application.
Contents
103
Contents
104
TECHNICAL SUPPORT OPTIONS
If you have a problem with your tablet, first check the tablet installation guide to be sure the unit is installed
correctly. Then review the troubleshooting procedures.
If you cannot find the answer in this manual, you may find updated information about your problem in the appropriate Read Me file for your platform (located on the Intuos installation CD). You can also visit www.wacom.com where you can choose the Wacom web site for your region and check the product FAQs
(Frequently Asked Questions).
If you have an Internet connection you can download the latest software drivers from the Wacom web site for your region. See
Check the Customer Care options on the Wacom web site for your region. You may find answers to your question without having to make a phone call.
If you cannot solve the problem and you think your tablet is not working properly, contact the Wacom
Customer Care staff for the area where your product was purchased. See the tablet Read Me file, located on the Intuos installation CD, for contact information. You can also find contact information by checking the Wacom web site for your region.
When you call, you should be at your computer with the following information available:
• This manual.
• Tablet serial and model number. (Look on the bottom of the tablet.)
• Driver version number. (See the Intuos installation CD or click on the Wacom Tablet control panel
A
BOUT
button.)
• The make and model of your computer, and operating system version number.
• A list of peripheral devices attached to your computer.
• The software application and version you were using when the problem occurred.
• The exact wording of any error message that appeared on your screen.
• What happened and what you were doing when the problem occurred.
• How you tried to solve the problem.
You can also contact the Wacom Customer Care Center by visiting the Wacom web site for your region and completing an Email Inquiry form.
Contents
104
Contents
105
OBTAINING DRIVER DOWNLOADS
Wacom periodically updates the tablet software driver to maintain compatibility with new products. If you are having a compatibility problem between Intuos and a new hardware or software product, it may be helpful to download a new software driver (when available) from the Internet.
USA, Canada, Central and South America
Worldwide Web: http://www.wacom.com
Europe, Middle East and Africa
Worldwide Web: http://www.wacom.eu/downloads
Software updates
Software updates
Japan
Worldwide Web:
Asia Pacific (English)
Worldwide Web:
China
Worldwide Web: http://tablet.wacom.co.jp/download http://www.wacom.asia
http://www.wacom.com.cn
Software updates (Japanese)
Software updates (English)
Software updates
(Simplified Chinese)
Hong Kong
Worldwide Web: http://www.wacom.com.hk
Software updates
(Traditional Chinese)
Korea
Worldwide Web:
Taiwan
Worldwide Web: http://www.wacomkorea.com
http://www.wacom.com.tw
Software updates (Korean)
Software updates
(Traditional Chinese)
Contents
105
Contents
106
APPENDIX
This section contains tips on caring for Intuos, instructions on how to uninstall the tablet software, information about digital inking, and more.
Using the Express View display
Using applications integrated for tablet control
Using the optional Airbrush and Art Pen
Using the optional Intuos Mouse
Pen and digital ink capabilities in Windows
Ordering parts and accessories
Available parts and accessories
CARING FOR INTUOS
Keep your Intuos tools and tablet surface clean. Dust and dirt particles can stick to your tools and cause excessive wear to the tablet surface. Regular cleaning with a soft, damp cloth will help to prolong the life of your tablet surface and tools. You can also dampen the cloth using a very mild soap diluted with water.
Do not use volatile liquids, such as paint thinner or benzene, because they may damage the plastic case.
Keep Intuos in a clean, dry place and avoid extremes in temperature. Room temperature is best.
Also, your Intuos tablet and tools are not made to come apart. Twisting the pen case can break the pen.
Taking apart the product will void your warranty.
Important: Take care to never spill liquids onto the tablet or input tools. Be especially careful of getting the tablet or tool buttons (including the pen tip and eraser) wet. They contain sensitive electronic parts that will fail if liquids enter them.
Prevent scratching by replacing your pen nibs frequently. When the nibs are worn or pointed they can
damage your tablet. See replacing the pen nib .
Contents
106
Contents
REPLACING THE PEN NIB
To protect your tablet from scratching and for best performance, periodically replace your pen nibs.
Important: Replace the pen nib before or when it looks like this:
The pen nib (tip) will wear with normal use.
Excessive pressure will cause it to wear sooner.
Replace the nib when it gets too short or develops a flat point.
107
1. Unscrew the pen stand base to access the nib removal tool and replacement nibs.
Nib removal tool
Replacement nibs
• 5 standard nibs, black
• 1 flex nib, white and black
• 1 stroke nib, white
• 3 hard felt nibs, gray
2. Clasp the old nib and pull it straight out of the pen. Use the nib removal tool, pair of tweezers, needle-nosed pliers, or similar instrument.
Contents
107
Contents
3. Slide the end of the new nib straight into the barrel of the pen. Firmly push the nib until it stops.
108
Nib Replace when 1 mm (1/25 inch) or less.
Note: Stroke nibs are spring-loaded, providing additional tactile feedback when you are working with the Intuos pen or optional Airbrush. They are installed in the same manner as a standard pen nib.
Warning: Choking hazard. Prevent children from swallowing the pen nib or side switch.
The pen nib or side switch may accidentally be pulled out if children are biting on them.
For replacement parts, see
available parts and accessories .
Important: When not in use, place the pen in the pen stand or lay it flat on your desk. When the optional Airbrush is not in use, lay it flat on your desk. To maintain the sensitivity of your input tools, do not store them in a container where they will rest on their tip or eraser.
UNINSTALLING INTUOS
Follow the appropriate procedure below to remove the tablet driver software from your system.
Important: When you remove the tablet software, your tablet will no longer operate with full tablet functionality but will continue to function as a mouse device.
Windows 7 and Vista: Click on the Windows
START
button and open the C
ONTROL
P
ANEL
. In the C
ONTROL
P ANEL window click on U NINSTALL A P ROGRAM . In the dialog box that appears, choose W ACOM T ABLET and click U NINSTALL . Follow the prompts to remove the tablet driver. If prompted, enter your administrator log on name and password. Restart your computer after uninstalling the software.
Windows XP: Click on the Windows START button and open the C ONTROL P ANEL . In the C ONTROL P ANEL window select A DD OR R EMOVE P ROGRAMS . In the A DD OR R EMOVE P ROGRAMS window, choose W ACOM
T
ABLET
and click R
EMOVE
. Follow the prompts to remove the tablet driver. If prompted, enter your administrator log on name and password. Restart your computer after uninstalling the software.
Mac: From the G
O
menu, choose A
PPLICATIONS
and open the W
ACOM
T
ABLET
folder. Double-click on the
W ACOM T ABLET U TILITY icon and select the T ABLET S OFTWARE : R EMOVE button. Enter your administrator log on name and password. After the removal is completed, click OK. Restart your computer after uninstalling the software.
Contents
108
Contents
USING THE EXPRESS VIEW DISPLAY
Rest your finger on an ExpressKey to activate the Express View display on your primary monitor.
This display shows the current ExpressKey setting(s).
109
• The ExpressKey you touch appears hi-lighted in the display. Move your finger along the ExpressKeys to hi-light other keys in the display. If an ExpressKey has been disabled, it will be shown as disabled or there may be no display for that key.
• The display closes when you remove your finger from the ExpressKey, or if you rest your finger on the key for an extended period of time.
Notes:
Pressing an ExpressKey will not activate the Express View display.
To disable the display, open the Wacom Tablet control panel and choose the E XPRESS K EYS tab.
Uncheck the S HOW E XPRESS V IEW box. Check the box to again activate the display.
Contents
109
Contents
110
MANAGING PREFERENCES
Use the Wacom tablet preferences utility to manage your tablet preferences for single or multiple users.
Windows: First close any open applications. Then open the utility by clicking the START icon and selecting
A LL P ROGRAMS . Select W ACOM T ABLET and W ACOM T ABLET P REFERENCE F ILE U TILITY .
• To remove preferences for the current user, click R EMOVE under M Y P REFERENCES .
• To delete preferences for multiple users, click R
EMOVE
under A
LL
U
SER
P
REFERENCES
.
Administrator rights are required to delete preferences for all users. Relaunch any currently open tablet-aware applications that you may be running.
• To back up your preferences, click B ACKUP ... under M Y P REFERENCES .
• To restore preferences that you had previously backed up, click R
ESTORE
... under M
Y
P
REFERENCES
.
• Carefully follow any prompts that may appear.
Mac: Open the main A
PPLICATIONS
folder. Then open the W
ACOM
T
ABLET
folder and run the W
ACOM
T
ABLET
U TILITY .
• To remove preferences, select C
URRENT
U
SER
or A
LL USERS
. Then click R
EMOVE
. Log out, then log back in. When the software driver loads it will create a new preferences file with the factory defaults.
• To back up your preferences, select C
URRENT
U
SER
or A
LL USERS
. Then click B
ACKUP
....
• To restore preferences that you had previously backed up, select C URRENT U SER or A LL USERS .
Then click R
ESTORE
....
• Carefully follow any prompts that may appear.
Contents
110
Contents
111
INSTALLING MULTIPLE TABLETS
Any tablet that has been detected on your system will appear as an icon within the Wacom Tablet control panel T ABLET list.
Select a tablet icon for which to customize tool and application settings.
• The control panel will not launch unless a supported tablet is connected to the computer.
• Settings can only be viewed or changed for an attached tablet.
To add a new tablet, connect it to your computer. The system will automatically find the tablet and initialize it. An icon for the tablet will then appear in the control panel.
Important: When installing additional tablets on Windows systems, the eraser function may not work in some applications when using the additional tablet(s). The eraser function will continue to work correctly using the first tablet that was added to the control panel.
To remove one of multiple tablets from the driver, select the tablet to be removed and click on the [ – ] button next to the T ABLET list.
• A tablet must be attached to the computer before it can be deleted from the control panel list.
• You will need to restart your computer before you can again add the tablet to the driver.
Contents
111
Contents
112
USING APPLICATIONS INTEGRATED FOR TABLET CONTROL
Some software applications may be designed to directly control ExpressKey or Touch Ring function(s).
When working in an application that has been integrated in this manner, the ExpressKeys or Touch Ring may perform differently than the function that is set in the Wacom Tablet control panel.
• When an ExpressKey is overridden by an application, the ExpressKey setting will automatically update, using either the new function name or “Application Defined”. Some or all of the ExpressKeys may be overridden, depending on the application.
• When an application overrides the Touch Ring, all Touch Ring modes are affected. If an application overrides only some of the available Touch Ring functions, the remaining mode(s) are set to S KIP .
• An integrated application will control the ExpressKeys or Touch Ring only when that application is active and in the foreground. When you close that application or select a new application pane to work in, your Wacom Tablet control panel settings are returned to their previous state.
• To review the ExpressKey, Touch Ring, or pen settings for the current front-most application, set an
ExpressKey to S HOW S ETTINGS and press the key at any time.
Applications that have been integrated in this manner will typically provide you with the opportunity to opt-out or disable this functionality when first using your Wacom product with the application. See the documentation provided with your application for any specific details on functionality and how to customize or disable this feature.
If an automatic prompt or the application’s documentation does not describe how to disable this behavior, you can use the Wacom Tablet control panel to create application-specific settings that will override the behavior of the integrated application.
Important: If an application-specific setting has been created for an integrated application, setting an ExpressKey or Touch Ring mode to A PPLICATION D EFINED will still allow the integrated application to control the function.
Contents
112
Contents
113
IMPORTING EXPERT SETTINGS
The import expert settings feature enables you to import customized Wacom Tablet control panel settings that have been specified in an XML (Extensible Markup Language) file.
• Some software developers may create custom settings files which are specifically designed to provide optimum performance when using your Wacom product with their applications.
• Visit the Wacom web site for your region to choose from a variety of custom settings files that may be available for your product.
• Each XML file may include customized settings for one or more applications. These settings may apply to the ExpressKeys, Touch Ring, Radial Menu, or pen button and eraser functions.
To import expert settings:
1. Choose an XML file with settings for use with a particular application. Double-click on your file selection.
2. Carefully read and follow the instructions in the confirmation dialog.
• The utility will import settings for one or more applications. Any previous settings for those applications may be overridden.
• You are encouraged to back up any existing control panel settings before importing the expert settings.
• You can cancel, or continue to import the settings.
3. When you choose to import settings, only the settings specified in the XML file will be imported.
Any corresponding settings will be overridden with the new values. All other existing settings will remain unchanged.
After the import process is completed you will have an opportunity to view the new settings within the
Wacom Tablet control panel.
Contents
113
Contents
114
USING THE OPTIONAL AIRBRUSH AND ART PEN
The optional Intuos Airbrush works like the Grip Pen, and includes a fingerwheel for additional control.
Hold the Airbrush with your thumb and middle finger. The fingerwheel should be in a convenient location for you to roll it with your index finger. Tilt the Airbrush for a comfortable position that allows you to paint and draw with pressure sensitivity.
You can simulate realistic airbrushing with the proper software support. For example, apply pressure on the tip to control the brush size. Tilt the Airbrush to elongate and feather the spray pattern. Roll the fingerwheel to adjust the spray intensity.
Side switch
Default settings:
Eraser
Windows:
Mac:
R IGHT C LICK
D OUBLE C LICK
Fingerwheel
Roll the fingerwheel backwards to increase ink flow or brush size, and forward to reduce it.
Your index finger should operate the wheel independently of the pressure you apply to the tip.
Replaceable nib
The optional Intuos Art Pen responds to the pressure, tilt, and rotation you apply to the pen.
Side switches
Default settings:
Eraser
Does not support rotation.
Upper: D OUBLE C LICK
Lower: R IGHT C LICK
Replaceable nib
The Art Pen supports 360 degrees of rotation around the pen axis.
As you draw within an application that supports rotation sensitivity, simply twist the Art Pen to create lines that narrow or broaden.
While painting you can vary the rotation of a non-circular brush to change the stroke thickness. Depending on the brush shape characteristics you have selected in your application, you can simulate calligraphy pens, broad felt tip markers, and any other noncircular brushes or tools.
Important: When not in use, set the Airbrush or Art Pen flat on your desk. To maintain the sensitivity of your tool, do not store it in a container where it will rest on its tip or eraser. Leaving an Intuos tool on the tablet may interfere with screen cursor positioning when using other pointing devices.
See
to learn more about which applications currently support the Airbrush fingerwheel or Art Pen rotation. See
ordering parts and accessories
for information on where to purchase an Intuos
Airbrush or Art Pen.
Contents
114
Contents
USING THE OPTIONAL INTUOS MOUSE
The optional Intuos Mouse is cordless, battery free, and works on the Intuos tablet.
Can be rolled, or pressed for an additional button function.
• Roll the fingerwheel to scroll in most windows and applications. Move the wheel forward to scroll up, and back to scroll down.
• Press down on the wheel to perform a
M IDDLE C LICK .
Tip: For Microsoft Office applications that support a wheel mouse, press the C TRL key and move the fingerwheel to zoom in and out.
115
Right button
Displays a context menu when pressed.
Left button
This is the primary button used to C
LICK and select.
The mouse buttons can be customized.
Default settings:
Left: C LICK
Right: R IGHT C LICK
Middle: M IDDLE C LICK
Front:
Rear:
F ORWARD
B ACK
Front and rear buttons
These are set for F
ORWARD
and
B ACK functionality within your
Internet browser.
Mouse mode settings
Important: When the Intuos Mouse is not in use, place it on your desk. Leaving an Intuos tool on the tablet may interfere with screen cursor positioning when using other pointing devices, or may prevent your computer from going to sleep.
See also
Contents
115
Contents
116
CUSTOMIZING THE MOUSE
Use the Intuos Mouse to open the Wacom Tablet control panel. The M OUSE tool will be selected in the T OOL list. If the mouse is not automatically selected, choose it from T OOL list. Select the M OUSE tab.
Select the function to perform when pressing a button.
W
HEEL
options control the fingerwheel function.
S
CROLL
Default setting. When selecting S
CROLL
, the tab displays custom scroll options. Choose a
S CROLLING S PEED to use for each notch of wheel movement.
When you select one or more C OMBINE WITH : modifier key options, the selected option(s) will be sent to the application along with each scroll action. For example, you can create custom zooming or other actions within an application.
Mac: The available options are OPTION , COMMAND (Apple key), CONTROL , and SHIFT .
K EYSTROKE Assign custom functions to the fingerwheel by selecting K EYSTROKE . This is useful when working with repetitive functions. Keystroke(s) that you define are sent once for each notch of wheel movement.
D ISABLED
To double the speed of a keystroke action, enter the keystroke sequence twice within the D EFINE
K EYSTROKE dialog box.
Disables the wheel function.
The mouse buttons are chordable. You can press two or more buttons simultaneously. For example, if you customize one button to simulate the C TRL key and another to simulate an A LT keystroke, when you press both buttons a C TRL +A LT is simulated.
Note: To configure the Intuos Mouse for left-handed use, simply reassign the button functions as needed.
You can also open the Wacom Tablet control panel, click on O PTIONS ... and select L EFT in the M OUSE
H ANDEDNESS group.
Contents
116
Contents
117
TESTING THE MOUSE
1. Use the Wacom Tablet control panel to open the D IAGNOSTICS dialog box. See
testing controls and input tools
.
2. With the D IAGNOSTICS dialog box open, place the Intuos Mouse on the tablet active area and test by clicking each mouse button. A tablet status LED should brighten and the S WITCHES state should change for each button you click.
1
4
2 3
5
3. When the D IAGNOSTICS dialog box is first opened the W HEEL status should be 0. Move the fingerwheel backward. The W HEEL status should change from 0 to +1.
4. Move the fingerwheel forward. The W HEEL status should change to -1.
When done, click C
LOSE
to exit the dialog box.
Contents
117
Contents
118
PEN AND DIGITAL INK CAPABILITIES IN WINDOWS
Microsoft Windows 7 and Vista provide extensive support for pen input. Pen features are supported in all versions of Windows 7 and Vista except Windows 7 Starter and Home Basic, and Windows Vista Home
Basic. Use Intuos and your Wacom pen for quick, intuitive results.
• Note taking. Jot notes and capture quick sketches in Windows Journal. Use the Journal search engine to locate your handwritten content.
• Handwriting recognition. Quickly enter handwritten information anywhere the computer accepts typed input. Convert your handwritten content to typed text at any time.
• Gestures. Make simple gestural movements on the tablet to trigger customizable actions.
To customize gestures, select the F LICKS tab in the Windows 7 P EN AND T OUCH or Windows Vista P EN
AND I NPUT D EVICES control panel.
• Digital Ink in Microsoft Office 2007. Utilize the enhanced digital mark-up and inking tools found on the
R EVIEW tab within applicable applications.
The Windows 7 or Vista Input Panel enables you to use handwriting or an on-screen keyboard to directly enter text with your Wacom pen.
There are different ways to launch the Input Panel:
• Click on the Input Panel icon which appears when you move the screen cursor into a text entry area.
• Click on the Input Panel tab, located by default on the left edge of the display screen.
• Click on the Tablet PC Input Panel icon located on the Windows Taskbar. If the icon is not visible, rightclick on the Taskbar, select T OOLBARS , and T ABLET PC I NPUT P ANEL .
To disable the Input Panel:
1. Open the Tablet PC Input Panel.
2. Select T
OOLS
and O
PTIONS
.
3. Choose the O PENING tab and uncheck the following boxes:
• F OR TABLET PEN INPUT , SHOW THE ICON NEXT TO THE TEXT BOX
• S HOW THE I NPUT P ANEL TAB .
4. Click OK.
For details, study the documentation that came with your system, including the Windows training tools and
Tablet PC tutorial. To access the Tablet PC Pen Training, from the S
TART
menu choose A
LL
P
ROGRAMS
,
T ABLET PC, and T ABLET PC P EN T RAINING . Search the Windows help system for training tools if they are not available from the S TART menu.
Contents
118
Contents
119
Search the Microsoft web site for enhanced information about digital inking in Windows. You can also visit the Wacom web site at www.wacom.com/vista
Note: The following workarounds in the Wacom software driver improve performance in Windows 7 and
Vista:
• The Pen Flicks and ‘press-and-hold-to-right-click’ features are disabled in graphics applications using the Wintab API.
•There is no pressure sensitivity in Journal and other Ink features when both the Flicks and ‘pressand-hold-to-right-click’ features are disabled in the Windows 7 P EN AND T OUCH or Windows
Vista P
EN AND
I
NPUT
D
EVICES
control panel.
PRODUCT INFORMATION
To learn more about Intuos, visit the Wacom web site for your region. You can also discover which software applications are currently tablet enhanced to support the pressure sensitivity and other special functionality of your tablet.
USA, Canada, Central and South America
Europe, Middle East and Africa
Japan
Asia Pacific (English)
China (Simplified Chinese)
Korea
Taiwan
Thailand http://www.wacom.com/productinfo http://www.wacom.eu
http://tablet.wacom.co.jp
http://www.wacom.asia
http://www.wacom.com.cn
http://www.wacomkorea.com
http://www.wacom.com.tw
http://www.wacom-thai.com
Contents
119
Contents
120
ORDERING PARTS AND ACCESSORIES
Your Intuos professional pen tablet is the ultimate master tool for creative professionals. The tablet, combined with the Intuos Grip Pen and other available input tools, enables you to paint more intuitively, illustrate better, and edit imagery faster than ever before.
To purchase available parts and accessories
, refer to the Wacom tablet Read Me file and see who to call for your region.
You can also do the following:
• In the USA or Canada, call 1.888.884.1870 (toll-free) or visit Wacom’s web site at http://www.WacomDirect.com (USA only).
• In Europe, call +49 (0)180.500.03.75 or send an email to [email protected]. Or, visit http://shop.wacom.eu. You can also contact your local dealer, distributor, or technical support using the appropriate number for your region.
• In Australia, Singapore, Taiwan and Korea, please visit: www.BuyWacom.com.au, www.BuyWacom.com.sg, www.BuyWacom.com.tw and www.BuyWacom.co.kr, respectively.
• In other countries, please contact your local dealer or distributor.
Some parts and accessories may not be available in all regions.
AVAILABLE PARTS AND ACCESSORIES
For a list of available parts and accessories, visit the Wacom web site for your region. See
ordering parts and accessories .
Contents
120
Contents
121
GLOSSARY
Active area. The navigation and drawing area of the tablet where touch or your Intuos tools are detected.
See
Application-specific settings. Intuos tool and tablet settings that have been customized for individual applications. The Wacom Tablet control panel enables you to customize a tool to behave uniquely in different applications. Application-specific settings are in effect whenever you use the application.
Aspect. The ratio between the vertical and horizontal dimension of the tablet or display.
Click force. The amount of force you must apply to the pen tip for a click to occur.
Digital Ink. A broad category that typically describes handwritten content which has been created using pen-based input on a computer. This handwritten content takes the form of sketches, ink mark-up, or handwriting. The handwriting can optionally be converted to typewritten text or simply left alone for use in its original format. Depending on your system and applications settings, the handwritten text you make with digital ink can be converted on-the-fly or at another time.
Display Toggle. An Intuos feature that allows you to work with your tablet on all displays or on one display at a time. Available only on multiple monitor systems. See working with Display Toggle .
Double-click assist. A function of the Wacom Tablet control panel that makes it easier to double-click by setting the size of the double-click distance.
Double-click distance. The maximum distance (in screen pixels) that the screen cursor can move between clicks and still be accepted as a double-click. Increasing the double-click distance makes double-clicking easier, but may cause a delay in brush strokes in some graphics applications.
Double-click speed. The maximum time that can pass between clicks and still be accepted as a double-click.
Eraser-aware application. A software application that has built-in support for the pen eraser.
These applications take advantage of the eraser in different ways, depending on what makes sense for the application.
Expand. A motion used when navigating with touch . Touch the tablet with two fingers spaced closely together. Then while still touching the tablet surface, move your fingers apart.
ExpressKeys. The customizable control keys located on your Intuos tablet. See using the ExpressKeys .
ExpressKeys Left. A tablet setting where the Touch Ring and ExpressKeys are oriented to the left of the tablet.
ExpressKeys Right. A tablet setting where the Touch Ring and ExpressKeys are oriented to the right of the tablet.
Contents
121
Contents
122
Fingerwheel. The control wheel on the optional Intuos Mouse and Airbrush.
Journal. A Microsoft Windows application that electronically simulates a physical journal pad, but with the advantages of digital note taking. For example, you can create quick sketches and jot handwritten notes that can be converted to text and sent on to colleagues for digital mark-up. Journal includes a variety of pen, marker, and highlighter tools, plus an eraser that is easily activated by the eraser end of your Wacom pen. Additionally, your handwritten content is searchable within Journal.
LED. Light-Emitting Diode. Used as tablet indicator light(s).
Mapping. The relationship between the tool position on your Intuos tablet and the cursor position on the monitor screen.
Modifier. Modifier keys include S HIFT , A LT , and C TRL for Windows, or SHIFT , CONTROL , COMMAND , and OPTION for Mac. You can customize your Intuos tool buttons or ExpressKeys to simulate a modifier key.
Mouse acceleration. A setting that allows you to adjust the screen cursor acceleration when using mouse mode.
Mouse mode. A method for positioning the screen cursor. When you place an Intuos tool on the tablet, you can move the screen cursor with a “pick up and slide” motion similar to using a traditional mouse.
This is known as relative positioning, and is the default setting for the optional Intuos Mouse. See also
.
Mouse speed. A setting that allows you to adjust the speed at which your screen cursor moves when using mouse mode.
Nib. The replaceable pen tip.
Pairing. A method of creating a virtual cable link between two devices.
Pan. A motion used when navigating with touch . Touch the tablet surface with your fingers and move them in the same direction.
Pen input. A method of controlling a computer using the pen tool on your Intuos tablet.
Pen mode. A pen input method of positioning the screen cursor. Wherever you place your Intuos pen tool on the tablet, the screen cursor will jump to the corresponding point on the screen. This is known as absolute positioning, and is the default setting for Intuos pen tools. Pen mode allows you to quickly position the screen cursor without having to first find it and then move it across the desktop. See also
.
Pinch. A motion used when navigating with touch . Touch the tablet with two fingers spaced slightly apart.
Then while still touching the tablet surface, move or ‘pinch’ your fingers together.
Pixel. The smallest unit of measure on your monitor screen.
Pressure sensitive. A quality of the Wacom pen tip and eraser that senses the amount of pressure being applied. This is used to create natural-looking pen, brush, and eraser strokes in applications that are pressure sensitive.
Contents
122
Contents
123
Pressure-sensitive application. Any application that supports pressure-sensitive input.
Proximity. The height above the tablet
active area where input tool detection occurs. See also
positioning .
Radial Menu. A hierarchical menu (in radial format). Each level of the menu consists of eight menu slices which may contain various features and options to choose from. You can customize the buttons of your input tools or tablet to display this menu.
Screen cursor. The pointer on the display screen. Screen cursors come in different shapes (such as an
I-beam, arrow, or box), depending on which application you are running.
Swipe. A motion used when navigating with touch . Touch the tablet surface with three, four, or five fingers and move them in the same direction.
Tablet PC Input Panel (TIP). The Microsoft Windows Tablet PC Input Panel enables you to use your Wacom pen to create handwritten notes or work with an on-screen keyboard. The Input Panel dynamically converts your handwriting to text. Information you create can then be inserted into other documents, spreadsheets, or illustrations.
Tap. A motion used when navigating with touch . Touch and lift a single finger (or multiple fingers, depending on the gesture) from the tablet.
Tilt sensitive. A quality of the pen tip and eraser that senses the amount of tilt between the tool and tablet.
This is used to create natural-looking pen, brush, and eraser strokes in applications that are tilt sensitive.
Touch. A method of interacting with a computer using only your fingers on the Intuos tablet. May also be referred to as “touch input”.
Touch Ring. The customizable control ring located on your Intuos tablet. See using the Touch Ring .
Touch sensor. The navigation area of your Intuos tablet where touch is detected. The touch sensor resides within the active area, and does not accept pen input.
Track. A motion used when navigating with touch . Touch and move a single finger across the tablet surface.
Twist. A motion used when navigating with touch . Touch the tablet with two fingers spaced slightly apart and move (rotate) them in a circular fashion, or move them in opposing directions. Alternatively, hold one finger stationary and track your other finger around the stationary finger.
USB. Universal Serial Bus. A hardware interface standard for connecting computer peripheral devices.
USB ports support hot-plugging, which allows you to disconnect a USB device without turning off your computer.
Wintab. An interface standard used by Windows applications for receiving tablet information.
Intuos supports all Wintab-compatible applications under Windows.
Contents
123
Contents
124
INDEX
About the manual
Accessories and parts
5 available 120 ordering 120
Active area, understanding
Adding a new tool
16
72
Airbrush holding 114 replacing the tip 107 using 114
Applications, using integrated
Application-specific settings
112
69 changing 71 creating 70 removing 71
Art Pen, using 114
Button functions
Care, for tools and tablet
Clicking, how to
Control panel
59
106
22 basics 18 features 46 lists 47 manage settings 45 opening 45 tabs 47
Controls, testing 91
Customizing 44 double-click 49 eraser feel 50 advanced 50
ExpressKeys 53 mouse buttons 116 fingerwheel 116 pen 48
Radial Menu 66 tablet 52
ExpressKeys 53
Touch Ring tablet to screen mapping tilt sensitivity tip feel
54
55
52
49 advanced 50 tool buttons 51 touch custom functions 41 standard functions
Touch Ring
41
54
Diagnostics 91
Display Toggle, working with 67
Double-click, customizing
Double-clicking, how to
Dragging, with pen
Drawing with pressure sensitivity with tilt
Driver downloads, obtaining
Environmental conditions
49
22
22
24
24
105
106
Eraser feel advanced 50 customizing 50
Erasing 25
Ergonomics 12
Expert settings, importing 113
Express View display
ExpressKeys
109 customizing 53 testing 92 using 27
Contents
124
Contents
Eye-hand coordination exercise
Features
25 control panel 46 pen 11 pen & touch models pen models pen stand
Force proportions
11
55
7
9
Functions, button
General problems, troubleshooting
59
94
Holding
Airbrush 114 pen 20
Information, product 119
Input tools, testing
Installing multiple tablets
91
111
Intuos about your tablet setting up tablets matrix
6
12
6 the touch experience 30 using 19
Mac-specific problems, troubleshooting
Manual, about
102
5
18 Mapping, to multiple monitors
Mouse buttons, customizing fingerwheel
116
Mouse mode
Multiple customizing 116 using 115 testing 117 using 115
56 monitors mapping to working with tablets, installing
18
18
111
Navigation, customizing for touch
New tool, adding
Nib, replacing
Options, advanced
Ordering parts and accessories
40
72
107
74
120
125
Orientation, configuring for tablet
Parts and accessories
14 available 120 ordering 120
Pen clicking with dragging with drawing
22 customizing 48 double-clicking with 22
22 with pressure sensitivity with tilt
24
24 erasing with 25 features 11 holding 20 pointing with 21 positioning with replacing the tip
21
107 side switch 23 testing 93 tip, replacing 107 using 19
Pen mode
Pen problems, troubleshooting
Pen stand, using
Pens, optional
55
95
20
48
Pointing, with pen
Positioning, with pen
Preferences, managing tablet
Pressure sensitivity, drawing with
21
21
110
24
Product information 119
Proximity 21
Radial Menu customizing 66 using 66
Removing application-specific settings 71
Screen area, portion of
Settings
57 application specific changing application specific creating application specific removing application specific
69
71
70
71
Set-up 12
Contents
125
Contents
Side switch, using
Software
23 driver downloads 105 uninstalling 108
Tablet area, portion of 58 customizing 52
ExpressKeys customizing 53 testing 92 using 27 features matrix 6 mode options, changing orientation, configuring pen & touch model features pen model features
73
14
7
9 preferences, managing 110 storing 106 testing 89
Touch Ring customizing 54 testing 92 using 29 working with 26
Tablet to screen mapping, customizing
Technical Support, contacting
55
104
Testing controls 91
ExpressKeys 92 input tools 91 mouse 117 pen 93 tablets 89 tools 91 touch 43
Touch Ring 92
Tilt drawing with sensitivity, customizing
Tip feel
24
52 advanced 50 customizing 49
126
Tool buttons, customizing
Tools
51 testing 91 working with multiple 72
Touch adjusting touch speed basic actions custom touch functions
40
31
41 customizing 39 disabling 42 five-finger gestures four-finger gestures
39
37 gestures 31 navigating with 31 one-finger actions 32 options 31 setting navigation features speed, adjusting standard touch functions testing touch the experience three-finger gestures two-finger actions two-finger gestures
Touch problems, troubleshooting
Touch Ring customizing 54 testing 92
30
36
33
33
98
40
40
41
43 using 29
Troubleshooting general problems
Mac-specific problems
94
102 pen problems 95 tables 94 testing controls testing input tools
91
91 touch problems
Windows-specific problems wireless connection problems
Uninstalling software
USB cable, connection
98
101
99
108
15
Contents
126
Contents
Using
Airbrush 114 applications integrated for tablet control 112
Art Pen 114
ExpressKeys 27 mouse 115 pen 19
Radial Menu 66 touch 30
Touch Ring 29
Wacom international offices 128
Windows-specific problems, troubleshooting 101
Wireless operation battery
75 charging 80 life 83 management 80 replacement 84 components 75
127 connection problems establishing a connection optimizing the connection power management power saving 82 setup 76 status battery 81
99
77
79
80 connection 81 testing the wireless connection 87 wireless module, removal from tablet wireless receiver, storage in tablet
Work area, setting up
85
86
12
Contents
127
Contents
128
WACOM INTERNATIONAL OFFICES
WACOM TECHNOLOGY CORPORATION
1311 SE Cardinal Court
Vancouver, WA 98683
U.S.A.
Telephone: +1.360.896.9833
Fax: +1.360.896.9724
WACOM EUROPE GMBH
Europark Fichtenhain A9
47807 Krefeld
Germany
Internet: http://www.wacom.eu
WACOM CO., LTD.
JAPAN TABLET SALES DIVISION
Harmony Tower 18F, 1-32-2 Hon-Cho,
Nakano-Ku, Tokyo 164-0012
Japan
Internet: http://tablet.wacom.co.jp
WACOM CO., LTD.
ASIA PACIFIC DIVISION
Harmony Tower 18F, 1-32-2 Hon-Cho,
Nakano-Ku, Tokyo 164-0012
Japan
Telephone: +81.3.5309.1513
Fax: +81.3.5309.1514
WACOM KOREA CO., LTD.
#1211, 12F KGIT Sangam Center,
1601 Sangam-dong, Mapo-gu, Seoul 121-913, Korea
Telephone: +82.2.557.3894
Fax: +82.2.557.3895
WACOM CHINA CORPORATION
1103, Beijing IFC West Tower
No. 8 Jianguomenwai Street
Chaoyang District, Beijing 100022
China
Internet: http://www.wacom.com.cn
WACOM AUSTRALIA PTY. LTD.
Unit 8, Stage 1 Cumberland Green
2-8 South Street Rydalmere
NSW 2116 Australia
Telephone: +61.2.9422.6700
Fax: +61.2.9420.2272
WACOM TAIWAN INFORMATION CO., LTD.
Suite 605, 6th floor, No. 205 Tun-Hwa North Road
Taipei, 105 Taiwan
Telephone: +886.2.2712.2675
Fax: +886.2.2712.9789
WACOM SINGAPORE PTE. LTD.
5 Temasek Boulevard
#12-09 Suntec Tower Five
Singapore 038985
Telephone: +65.6258.8640
Fax: +65.6258.8697
WACOM HONG KONG LIMITED
Room 1201, Tai Tung Building
8 Fleming Road
Wanchai, Hong Kong
Telephone: +852.25739322
Fax: +852.25739500
Contents
128
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project