Motorola MC65 handheld mobile computer User Guide

5 - 12 MC65 User Guide

Figure 5-11 Computer Bluetooth Devices Window

6.

On the COM Ports tab, click Add.

7.

8.

Select the Incoming (device initiates the connection) option, then click OK.

Note the number of the COM port that was added.

Click OK.

9.

Click Start > All Programs > Microsoft ActiveSync.

10.

Click File > Connection Settings.

Preliminary

Figure 5-12 ActiveSync Connection Settings

11.

On the Allow connections to one of the following drop-down list, select the COM port with the number you noted earlier.

12.

On the MC65, tap Start > Programs > ActiveSync.

13.

Tap Menu > Connect via Bluetooth.

Synchronization is automatically initiated. The ActiveSync icon appears on the lower right corner of the Today screen.

Using Bluetooth 5 - 13

If an Authentication is required, the Enter Passcode screen appears, type an alphanumeric passkey (PIN code), then tap Next; enter the same passkey on the other device.

The passkey is recommended for enhanced security. Your passkey must be between 1 to 16 alphanumeric characters.

If you do not want to use a passkey, tap Next.

14.

To disconnect the ActiveSync connection, tap the ActiveSync icon on the Today screen.

15.

Tap Disconnect.

Phone Book Access Profile Services

Phone Book Access profile (PBAP) is used to synchronize contacts between a remote device and the MC65. To establish an PBAP synchronization:

1.

Ensure that Bluetooth is enabled and discoverable on both devices.

2.

Ensure that the two devices are within 30 feet (10 meters) of one another.

3.

Tap Start > Settings > Connection tab > Bluetooth icon > Devices tab.

4.

Tap Add New Device.The MC65 searches for a Bluetooth device, such as a Car Kit.

5.

Select a device from the list.

6.

Tap Next. The Enter Passcode window appears.

NOTE If Smart-pairing is configured and the device is requesting one of the pre-defined PINs, the Enter Passcode window does not appear.

7.

Enter the Passcode and the tap Next. The device is added to the Bluetooth list.

8.

A dialog box appears requesting if you want to transfer contacts to the car kit.

9.

Select Yes or No.

10.

If Yes is selected, contacts from the MC65 are transferred to the car kit.

Preliminary

5 - 14 MC65 User Guide

Preliminary

Chapter 6 Accessories

Introduction

MC65 accessories, listed below, provide a variety of product support capabilities.

• Four Slot Charge Only Cradle - Charges up to four MC65 devices.

• Four Slot Ethernet Cradle - Charges the MC65 main battery and connects the MC65 to an Ethernet network.

• Single Slot USB Cradle - Charges the MC65 main battery and a spare battery. Synchronizes the MC65 with a host computer through a USB connection.

• Vehicle Cradle - Provides secure mounting of the MC65 in a vehicle and charges the MC65.

• Vehicle Holder - Provides an alternative mounting for the MC65 in a vehicle. Requires the Auto Charge cable for charging the MC65 battery.

• Four Slot Battery Charger - Charges standard and high capacity batteries.

• Auto Charge Cable - Plugs into a vehicle cigarette lighter to charge the MC65 while on the road.

• USB Charging Cable - Provides power to the MC65 and USB communication with a host computer.

• Charge Only Cable - Provides power to the MC65.

• Belt Mounted Rigid Holster - Holds the MC65 when not in use.

•

Preliminary

• Single Slot Ethernet/Modem/USB Cradle -

• Magnetic Stripe Reader -

• DEX Cable -

6 - 2 MC65 User Guide

Single Slot USB Cradle

This section describes how to use a Single Slot USB cradle with the MC65. For USB communication setup procedures refer to the MC65 Integrator Guide.

The Single Slot USB Cradle:

• Provides 5.4 VDC power for operating the MC65.

• Synchronizes information between the MC65 and a host computer. Refer to the MC65 Integrator Guide for information on setting up a partnership between the MC65 and a host computer.

• Charges the MC65’s battery.

• Charges a spare battery.

Charging the MC65 Battery

Connect the cradle to power. Insert the MC65 into the slot to begin charging.

Charging/Battery Status LED

Preliminary

Figure 6-1 MC65 Battery Charging

Accessories 6 - 3

Charging the Spare Battery

Spare Battery

Charging LED

Spare Battery

Figure 6-2 Spare Battery Charging

Battery Charging Indicators

The Single Slot USB Cradle charges the MC65’s main battery and a spare battery simultaneously.

The MC65’s charge LED indicates the status of the battery charging in the MC65. See Table 1-2 on page 1-8 for charging status indications.

The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See

Table 6-1 for charging status indications.

The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours.

MC65.

Charging Temperature

Preliminary

6 - 4 MC65 User Guide

To accomplish this, for small periods of time, the MC65 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8 and Table 6-1 .

Table 6-1 Spare Battery LED Charging Indicators

Spare Battery LED

(on cradle)

Off

Indication

Battery is not charging; battery is not inserted correctly in the cradle; cradle is not powered

Slow Blinking Amber

Solid Amber

Fast Blinking Amber

Spare battery is charging.

Charging complete.

Charging error.

Preliminary

Four Slot Charge Only Cradle

This section describes how to set up and use a Four Slot Charge Only cradle with the MC65.

The Four Slot Charge Only cradle:

• Provides 5.4 VDC power for operating the MC65.

• Simultaneously charges up to four MC65 devices.

Charging

Insert the MC65 into a slot to begin charging.

Accessories 6 - 5

Figure 6-3 MC65 Battery Charging

Battery Charging Indicators

The MC65’s charge LED shows the status of the battery charging in the MC65. See Table 1-2 on page 1-8 for charging status indications.

Preliminary hours.

Charging Temperature

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the

MC65.

To accomplish this, for small periods of time, the MC65 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8 .

6 - 6 MC65 User Guide

Four Slot Ethernet Cradle

This section describes how to set up and use a Four Slot Ethernet cradle with the MC65. For cradle communication setup procedures refer to the MC65 Integrator Guide.

The Four Slot Ethernet cradle:

• Provides 5.4 VDC power for operating the MC65.

• Connects the MC65 (up to four) to an Ethernet network.

• Simultaneously charges up to four MC65 devices.

Charging

Insert the MC65 into a slot to begin charging.

100

Mbps

Figure 6-4 MC65 Battery Charging

Battery Charging Indicators

Preliminary

for

The2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours.

Charging Temperature

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the

MC65.

To accomplish this, for small periods of time, the MC65 alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8 .

Accessories 6 - 7

VCD5000 Vehicle Cradle

This section describes how to use a VCD5000 vehicle cradle with the MC65. For cradle installation and communication setup procedures refer to the MC65 Integrator Guide.

Once installed in a vehicle, the cradle:

• holds the MC65 securely in place

• provides power for operating the MC65

• re-charges the battery in the MC65.

Charging the MC65 Battery

Insert the MC65 into the vehicle cradle to begin charging. A click indicates that the MC65 button release locking mechanism is enabled and the MC65 is locked in place.

Figure 6-5 MC65 Battery Charging

CAUTION Ensure the MC65 is fully inserted in the cradle. Lack of proper insertion may result in property damage or personal injury. Motorola is not responsible for any loss resulting from the use of the products while driving.

Removing the MC65

Preliminary

To remove the MC65, hold back the release lever on the cradle and pull the MC65 up and out of the cradle.

6 - 8 MC65 User Guide

Release Lever

Figure 6-6 Removing the MC65

Battery Charging Indicators

The MC65’s charge LED indicates the status of the battery charging in the MC65. See Table 1-2 on page 1-8 for charging status indications.

The 2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours.

Charging Temperature

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the

MC65.

To accomplish this, for small periods of time, the MC65 alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8 .

Preliminary

Accessories 6 - 9

Four Slot Battery Charger

This section describes how to use the Four Slot Battery Charger to charge up to four MC65 batteries.

Battery Charging

1.

Connect the charger to a power source.

2.

Insert the battery into a battery charging well and gently press down on the battery to ensure proper contact.

Battery

Battery Charging

LEDs (4)

Figure 6-7 Four Slot Battery Charger

Battery Charging Indicators

The charger has an amber LED for each battery charging well. See Table 6-2 for charging status indications. The

2400 mAh battery fully charges in less than four hours and the 3600 mAh battery fully charges in less than six hours.

MC65.

Charging Temperature

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the

Preliminary the battery at acceptable temperatures. The charger indicates when charging is disabled due to abnormal temperatures via its LED. See Table 6-2 .

Table 6-2 Battery LED Charging Indicators

Off

LED Indication

No battery in slot; battery is not charging; battery is not inserted correctly in the charger; charger is not powered.

6 - 10 MC65 User Guide

Table 6-2 Battery LED Charging Indicators (Continued)

LED

Slow Blinking Amber

Solid Amber

Fast Blinking Amber

Battery is charging.

Charging complete.

Charging error.

Indication

Preliminary

Accessories 6 - 11

Cables

This section describes how to set up and use the cables. The cables are available with a variety of connection capabilities.

The following communication/charge cables are available:

• USB Charging cable

• Provide the MC65 with operating and charging power when used with the Motorola approved power supply.

• Synchronize information between the MC65 and a host computer. With customized or third party software, it can also synchronize the MC65 with corporate databases.

• Charge Only cable

• Provide the MC65 with operating and charging power when used with the Motorola approved power supply.

• Auto Charge cable.

• Provide the MC65 with operating and charging power when used with the Motorola approved power supply.

Battery Charging and Operating Power

The communication/charge cables can charge the MC65 battery and supply operating power.

To charge the MC65 battery:

1.

Connect the communication/charge cable power input connector to the Motorola approved power source.

2.

Slide the bottom of the MC65 into the connector cup end of the communication/charge cable and gently press in until it latches into the MC65.

3.

Slide the two locking tabs up until they both lock into position.

Preliminary

6 - 12 MC65 User Guide

Locking Tab

4.

Figure 6-8 Cable Cup Locking Tabs

Preliminary charges in less than four hours and the 3600 mAh standard battery charges in less than six hours. See Table

1-2 on page 1-8 for charging status indications.

When charging is complete, push the two locking tab down and remove the cable from the MC65.

LED Charge Indications

The amber Charge LED on the MC65 indicates battery charging status. See Table 1-2 on page 1-8 for charging status indications.

Accessories 6 - 13

Charging Temperature

Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the

MC65.

To accomplish this, for small periods of time, the MC65 or accessory alternately enables and disables battery charging to keep the battery at acceptable temperatures. The MC65 or accessory indicates when charging is disabled due to abnormal temperatures via its LED. See Table 1-2 on page 1-8 .

Preliminary

6 - 14 MC65 User Guide

Vehicle Holder

WARNING !

Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard. Be sure to check your local laws acceptable mounting areas before installing the auto mounting kit.

Installation Reminders

Figure 6-9 Vehicle Holder Mounting

• Do not mount the vehicle holder where it will obscure the driver’s view of the road.

• Do not mount the vehicle holder near the driver seat air bag deployment area.

• Do not place the MC65 on top of the dashboard or anywhere without securing it in the vehicle holder.

• Do not mount the vehicle holder near the passenger seat air bag deployment area.

• Install the vehicle holder on the surface of your vehicle that is reasonably flat and free of dirt and oil.

Preliminary

• Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard. Be sure to check your local laws acceptable mounting areas before installing the vehicle holder.

• The heating and cooling cycle of a vehicle’s interior will in some cases loosen the adhesion of the suction cup. Check the vacuum seal of the vehicle mount kit for adequate adhesion each time you use the unit, and reinstall if necessary.

• If the vehicle holder has problems staying on, clean the plastic suction cup with alcohol, then reinstall.

Installation

Install the vehicle mount on the surface of your vehicle that is reasonably flat and free of dirt and oil. Clean the mounting surface with a glass cleaner and a clean cotton cloth. Install the vehicle mount on the windshield or other flat car surface using the supplied mounting disc.

Accessories 6 - 15

Assembly

1.

Insert the vehicle holder’s cradle plate to the holes on the back of the cradle.

2.

Push the cradle down until both parts are engaged.

Windshield Installation

1.

Fix the suction cup mount to the selected area with the suction lever facing up.

Suction Cup Mount

Cradle Plate

Cradle

Figure 6-10 Windshield Installation

2.

3.

4.

Flip the lever down to create a vacuum between the suction cup and the mounting surface.

Make sure that the suction bond is strong enough before proceeding to the next step.

Slide the MC65 into the cradle.

Preliminary

6 - 16 MC65 User Guide

Locking Tab

Figure 6-11 Insert MC65 into Vehicle Holder

5.

6.

Connect the auto charger cable to the MC65 and slide the two locking tabs up to secure the cable cup to the

MC65.

Connect the other end to the cigarette lighter socket.

The LED indicator on the right side of the touch screen lights up orange during charging.

Flat Surface Installation

1.

2.

Remove the plastic sheet on the bottom of the mounting disc.

Place the disc, sticky side down, on a clean flat surface.

Preliminary

Figure 6-12 Mounting Disc

3.

Fix the suction cup mount to the disc with the suction lever facing up.

4.

Flip the lever down to create a vacuum between the suction cup and the disc.

5.

Make sure that the suction bond is strong enough before proceeding to the next step.

6.

Slide the MC65 into the cradle.

Accessories 6 - 17

Figure 6-13 Vehicle Holder Mounted on Flat Surface

7.

Connect the auto charger cable to the MC65 and slide the two locking tabs up to secure the cable cup to the

MC65.

8.

Connect the other end to the cigarette lighter socket.

The LED indicator on the right side of the touch screen lights up orange during charging.

Preliminary

6 - 18 MC65 User Guide

Preliminary

Chapter 7 Maintenance & Troubleshooting

Introduction

This chapter includes instructions on cleaning and storing the MC65, and provides troubleshooting solutions for potential problems during MC65 operation.

Maintaining the MC65

For trouble-free service, observe the following tips when using the MC65:

• Do not scratch the screen of the MC65. When working with the MC65, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen. Never use an actual pen or pencil or other sharp object on the surface of the MC65 screen.

Motorola recommends using a screen protector, p/n KT-67525-01R.

• The touch-sensitive screen of the MC65 is glass. Do not to drop the MC65 or subject it to strong impact.

• Protect the MC65 from temperature extremes. Do not leave it on the dashboard of a car on a hot day, and

• keep it away from heat sources.

• Do not store or use the MC65 in any location that is dusty, damp, or wet.

Preliminary cloth moistened with a diluted window-cleaning solution.

• Periodically replace the rechargeable battery to ensure maximum battery life and product performance.

Battery life depends on individual usage patterns.

7 - 2 MC65 User Guide

• A screen protector is applied to the MC65. Motorola recommends using this to minimize wear and tear.

Screen protectors enhance the usability and durability of touch screen displays. Benefits include:

• Protection from scratches and gouges

• Durable writing and touch surface with tactile feel

• Abrasion and chemical resistance

• Glare reduction

• Keeping the device’s screen looking new

• Quick and easy installation.

Removing the Screen Protector

A screen protector is applied to the MC65. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays.

To remove the screen protector, lift the corner using a thin plastic card, such as a credit card, then carefully lift it off the display.

Lift Screen

Protector

Corner

Figure 7-1 Removing the Screen Protector

CAUTION Do not use a sharp object to remove the protector. Doing so can damage the display.

NOTE

Preliminary local account manager or Motorola, Inc. These include screen protector installation instructions. Part number:

KT-67525-01R Screen Protector 3/pk.

Battery Safety Guidelines

• The area in which the units are charged should be clear of debris and combustible materials or chemicals.

Particular care should be taken where the device is charged in a non commercial environment.

• Follow battery usage, storage, and charging guidelines found in the user's guide.

• Improper battery use may result in a fire, explosion, or other hazard.

Maintenance & Troubleshooting 7 - 3

• To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and

+104 ºF (0 ºC and +40 ºC)

• Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Motorola Enterprise Mobility support.

• For devices that utilize a USB port as a charging source, the device shall only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program.

• To enable authentication of an approved battery, as required by IEEE1725 clause 10.2.1, all batteries will carry a Motorola hologram. Do not fit any battery without checking it has the Motorola authentication hologram.

• Do not disassemble or open, crush, bend or deform, puncture, or shred.

• Severe impact from dropping any battery-operated device on a hard surface could cause the battery to overheat.

• Do not short circuit a battery or allow metallic or conductive objects to contact the battery terminals.

• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard.

• Do not leave or store the equipment in or near areas that might get very hot, such as in a parked vehicle or near a radiator or other heat source. Do not place battery into a microwave oven or dryer.

• Battery usage by children should be supervised.

• Please follow local regulations to properly dispose of used re-chargeable batteries.

• Do not dispose of batteries in fire.

• In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice.

• If you suspect damage to your equipment or battery, contact Motorola Enterprise Mobility support to arrange for inspection.

Cleaning

CAUTION Always wear eye protection.

Preliminary

If you have to use any other solution for medical reasons please contact Motorola for more information.

WARNING !

Avoid exposing this product to contact with hot oil or other flammable liquids. If such exposure occurs, unplug the device and clean the product immediately in accordance with these guidelines.

Materials Required

• Alcohol wipes

• Lens tissue

• Cotton tipped applicators

7 - 4 MC65 User Guide

• Isopropyl alcohol

• Can of compressed air with a tube.

Cleaning the MC65

Housing

Using the alcohol wipes, wipe the housing including keys and in-between keys.

Display

The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.

Scanner Exit Window

Wipe the scanner exit window periodically with a lens tissue or other material suitable for cleaning optical material such as eyeglasses.

Connector

1.

Remove the main battery from mobile computer. See Replacing the Battery on page 1-10 .

2.

Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.

3.

Rub the cotton portion of the cotton tipped applicator back-and-forth across the connector on the bottom of the

MC65. Do not leave any cotton residue on the connector.

4.

Repeat at least three times.

5.

Use the cotton tipped applicator dipped in alcohol to remove any grease and dirt near the connector area.

6.

Use a dry cotton tipped applicator and repeat steps 4 through 6.

7.

Spray compressed air on the connector area by pointing the tube/nozzle about ½ inch away from the surface.

CAUTION: Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face.

3.

8.

1.

2.

Inspect the area for any grease or dirt, repeat if required.

Cleaning Cradle Connectors

Preliminary

Remove the DC power cable from the cradle.

Dip the cotton portion of the cotton tipped applicator in isopropyl alcohol.

Rub the cotton portion of the cotton tipped applicator along the pins of the connector. Slowly move the applicator back-and-forth from one side of the connector to the other. Do not let any cotton residue on the connector.

4.

All sides of the connector should also be rubbed with the cotton tipped applicator.

5.

Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.

CAUTION: do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face.

Maintenance & Troubleshooting 7 - 5

6.

Ensure that there is no lint left by the cotton tipped applicator, remove lint if found.

7.

If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove.

8.

Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry before applying power to cradle.

If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry humidity requires less drying time.

Cleaning Frequency

The cleaning frequency is up to the customer’s discretion due to the varied environments in which the mobile devices are used. They may be cleaned as frequently as required. However when used in dirty environments it may be advisable to periodically clean the scanner exit window to ensure optimum scanning performance.

Troubleshooting

MC65

Table 7-1 Troubleshooting the MC65

Problem Cause

When pressing the power button the

MC65 does not turn on.

Battery not charged.

Battery not installed properly.

Solution

Charge or replace the battery in the MC65.

Install the battery properly. See Installing the Battery on page 1-6 .

System crash.

Perform a warm boot. If the MC65 still does not turn on, perform a cold boot. See Resetting the MC65 on page 2-16 .

Charge or replace the battery in the MC65.

When pressing the power button the

Battery charge is at a level where data

MC65 does not turn is maintained but on but two LEDs blink.

Rechargeable battery did not charge.

battery should be re-charged.

Battery failed. Replace battery. If the MC65 still does not operate, perform a

Preliminary

MC65 removed from cradle while battery was

Insert MC65 in cradle. The 3600 mAh battery fully charges in less than six hours. charging.

Extreme battery temperature.

Battery does not charge if ambient temperature is below 0°C

(32°F) or above 40°C (104°F).

MC65 not powered on.

Press the Power button.

Cannot see characters on display.

7 - 6 MC65 User Guide

Table 7-1 Troubleshooting the MC65 (Continued)

Problem Cause

During data communication, no data transmitted, or transmitted data was incomplete.

MC65 removed from cradle or disconnected from host computer during communication.

Solution

Replace the MC65 in the cradle, or reattach the communication cable and re-transmit.

No sound.

Incorrect cable configuration.

See the system administrator.

Communication software was incorrectly installed or configured.

Perform setup. Refer to the MC65 Integrator Guide for details.

Volume setting is low or turned off.

Adjust the volume. See Adjusting Volume on page 2-12 .

MC65 shuts off.

MC65 is inactive.

The MC65 turns off after a period of inactivity. If the MC65 is running on battery power, set this period from 1 to 5 minutes, in one-minute intervals. If the MC65 is running on external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.

Check the Power window by selecting Start > Settings > System tab and tapping the Power icon. Select the Advanced tab and change the setting for a longer delay before the automatic shutoff feature activates.

Battery is depleted.

Replace the battery.

Battery is not inserted properly.

Insert the battery properly. See Installing the Battery on page 1-6 .

Screen is not calibrated correctly.

Re-calibrate the screen. Press Blue key - Backspace key or tap

Start > Settings > System tab > Screen icon > Align Screen button.

Tapping the window buttons or icons does not activate the corresponding feature.

A message appears stating that the MC65

The system is not responding.

Too many files stored on the

Too many applications

Warm boot the system. See Resetting the MC65 on page 2-16 .

Preliminary

MC65.

Delete unused memos and records. If necessary, save these records on the host computer (or use an SD card for additional memory).

Remove user-installed applications on the MC65 to recover memory. Select Start > Settings > System tab and tap the memory is full.

installed on the Remove Programs icon. Select the unused program and tap

Remove.

MC65.

The Charging/Battery

Status LED flashes with the Power button is pressed and the

MC65 does not turn on.

The MC65’s battery is low.

Recharge the battery.

Maintenance & Troubleshooting 7 - 7

Table 7-1 Troubleshooting the MC65 (Continued)

Problem Cause

Camera application does not launch.

The MC65 does not decode with reading bar code.

DataWedge application running.

Stop DataWedge application. Tap Start > Settings > System >

Task Manager. Select DataWedge application and tap End Task.

Scanning application is not loaded.

Unreadable bar code.

Solution

Load a scanning application on the MC65. See your system administrator.

Ensure the symbol is not defaced.

Distance between exit window and bar code is incorrect.

Place the MC65 within proper scanning range.

MC65 is not programmed for the bar code.

Program the MC65 to accept the type of bar code being scanned.

Refer to the EMDK or Control Panel application.

MC65 is not programmed to generate a beep.

Battery is low.

If the MC65 does not beep on a good decode, set the application to generate a beep on good decode.

If the scanner stops emitting a laser beam upon a trigger press, check the battery level. When the battery is low, the scanner shuts off before the MC65 low battery condition notification.

Note: If the scanner is still not reading symbols, contact the distributor or Motorola.

Bluetooth Connection

Table 7-2 Troubleshooting Bluetooth Connection

Problem Cause Solution

MC65 cannot find Too far from other Move closer to the other Bluetooth device(s), within a range of 10 any Bluetooth devices nearby.

Bluetooth devices.

The Bluetooth device(s) nearby are not turned on.

meters.

Turn on the Bluetooth device(s) to find.

Preliminary

The Bluetooth device(s) are not in discoverable mode.

Set the Bluetooth device(s) to discoverable mode. If needed, refer to the device’s user documentation for help.

Manually delete the pairing device and name from the phone. Refer to the phone’s user documentation for instructions.

When trying to connect a Bluetooth phone and MC65, the phone thinks a previously paired

MC65 is used.

The phone remembers the name and address of the MC65 it last paired with via the

Bluetooth radio.

7 - 8 MC65 User Guide

Single Slot USB Cradle

Table 7-3 Troubleshooting the Single Slot USB Cradle

Symptom

LEDs do not light when MC65 or spare battery is inserted.

Possible Cause

Cradle is not receiving power.

Action

Ensure the power cable is connected securely to both the cradle and to AC power.

MC65 is not seated firmly in the cradle.

Remove and re-insert the MC65 into the cradle, ensuring it is firmly seated.

Spare battery is not seated firmly in the cradle.

Remove and re-insert the spare battery into the charging slot, ensuring it is firmly seated.

MC65 battery is not charging.

Spare battery is not charging.

MC65 was removed from cradle or cradle was unplugged from AC power too soon.

Battery is faulty.

Ensure cradle is receiving power. Ensure MC65 is seated correctly. Confirm main battery is charging under Start > Settings

> System > Power . The 3600 mAh battery fully charges in less than six hours.

The MC65 is not fully seated in the cradle.

Extreme battery temperature.

Battery not fully seated in charging slot.

Battery inserted incorrectly.

Verify that other batteries charge properly. If so, replace the faulty battery.

Remove and re-insert the MC65 into the cradle, ensuring it is firmly seated.

Battery does not charge if ambient temperature is below 0°C

(32°F) or above 40°C (104°F).

Remove and re-insert the spare battery in the cradle, ensuring it is firmly seated.

Re-insert the battery so the charging contacts on the battery align with the contacts on the cradle.

During data communication, no data transmits, or transmitted data was

Battery is faulty.

MC65 removed from cradle during communications.

Verify that other batteries charge properly. If so, replace the faulty battery.

Replace MC65 in cradle and retransmit.

Preliminary

Communication software is not installed or

Perform setup as described in the MC65 Integrator Guide. incomplete.

configured properly.

Maintenance & Troubleshooting 7 - 9

Four Slot Ethernet Cradle

Table 7-4 Troubleshooting the Four Slot Ethernet Cradle

Symptom

Attempt by the MC65 to ActiveSync failed.

Cause

MC65 removed from the cradle while the LED was blinking green.

Solution

Wait one minute and reinsert the MC65 in the cradle. This allows the cradle to attempt another synchronization.

Using an outdated version of

ActiveSync.

Visit http://www.microsoft.com for the latest ActiveSync software.

ActiveSync on the host computer has not yet closed the previous ActiveSync session.

Wait one minute and reinsert the MC65 in the cradle. This allows the cradle to attempt another synchronization.

Incorrect cable configuration.

Ensure the correct cable (Ethernet) is used with the cradle.

Communication software improperly configured.

Perform setup as described in the MC65 Integrator Guide.

MC65 ActiveSync disabled or not configured to accept network connection.

On the MC65, tap Start > ActiveSync > Tools > Options > Options button. Then, uncheck the Enable PC sync using this connection: check box.

Host ActiveSync disabled or not configured to accept network connection.

On the host computer, check File > Connection Settings > Allow network (Ethernet) Server Connection with this desktop computer.

During communication, no data transmits, or transmitted data was incomplete.

MC65 removed from cradle during communications.

MC65 has no active connection.

Replace MC65 in cradle and retransmit.

An icon is visible in the status bar if a connection is currently active.

7 - 10 MC65 User Guide

Table 7-4 Troubleshooting the Four Slot Ethernet Cradle (Continued)

Symptom

Battery is not charging.

Cause

MC65 removed from the cradle too soon.

Battery is faulty.

Solution

Replace the MC65 in the cradle. The 3600 mAh battery fully charges in less than six hours. Tap Start > Settings > System >

Power to view battery status.

Verify that other batteries charge properly. If so, replace the faulty battery.

MC65 is not inserted correctly in the cradle.

Remove the MC65 and reinsert it correctly. Verify charging is active.

Tap Start > Settings > System > Power to view battery status.

Ambient temperature of the cradle is too warm.

Move the cradle to an area where the ambient temperature is between 0°C (32°F) and 35°C (95°F).

Vehicle Cradle

Table 7-5 Troubleshooting the Vehicle Cradle

Symptom Possible Cause

MC65 battery charging LED does not light up.

MC65 battery is not recharging.

Cradle is not receiving power.

MC65 was removed from the cradle too soon.

Battery is faulty.

Action

Ensure the power input cable is securely connected to the cradle’s power port.

Replace the MC65 in the cradle. The 2400 mAh battery fully charges in four hours and the 3600 mAh battery fully charges in less than six hours.

Replace the battery.

MC65 is not placed correctly in the

Remove the MC65 from the cradle, and re-insert correctly. If the battery still does not charge, contact customer support.

cradle.

The MC65 battery charging LED slowly blinks amber when the

Move to an area where the ambient temperature is between 0 o

C and 35 o

C.

Ambient temperature of the cradle is too warm.

MC65 is correctly inserted and charging.

Preliminary

Maintenance & Troubleshooting 7 - 11

Four Slot Battery Charger

r

Table 7-6 Troubleshooting The Four Slot Battery Charger

Symptom Possible Cause

Battery not charging.

Battery was removed from the charger or charger was unplugged from AC power too soon.

Action

Re-insert the battery in the charger or re-connect the charger’s power supply. The 3600 mAh battery fully charges in less than six hours.

Battery is faulty.

Verify that other batteries charge properly. If so, replace the faulty battery.

Battery contacts not connected to charger.

Verify that the battery is seated in the battery well correctly with the contacts facing down.

Cables

Table 7-7 Troubleshooting the Cables

Symptom Possible Cause

MC65 battery is not charging.

MC65 was disconnected from

AC power too soon.

Action

Connect the power cable correctly. Confirm main battery is charging under Start > Settings > System > Power . The 3600 mAh battery fully charges in less than six hours.

Battery is faulty.

The MC65 is not fully attached to power.

Verify that other batteries charge properly. If so, replace the faulty battery.

Detach and re-attach the power cable to the MC65, ensuring it is firmly connected.

During data Cable was Re-attach the cable and retransmit.

communication, no data transmits, or transmitted data was incomplete.

disconnected from

MC65 during communications.

Preliminary

Communication software is not installed or

Perform setup as described in the MC65 Integrator Guide. configured properly.

7 - 12 MC65 User Guide

Magnetic Stripe Reader

Table 7-8 Troubleshooting the Magnetic Stripe Reader

Symptom Possible Cause

MSR cannot read card.

MSR removed from

MC65 during card swipe.

Action

Reattach MSR to MC65 and reswipe the card.

Faulty magnetic stripe on card.

See the system administrator.

MSR application is not installed or configured properly.

Ensure the MSR application is installed on the MC65.

Ensure the MSR application is configured correctly.

MC65 battery is not charging.

During data communication, no data transmits, or transmitted data was incomplete.

MC65 was removed from MSR or MSR was unplugged from AC power too soon.

Ensure MSR is receiving power. Ensure MC65 is attached correctly. Confirm main battery is charging under Start > Settings

> System > Power . The 3600 mAh battery fully charges in less than six hours.

Battery is faulty.

Verify that other batteries charge properly. If so, replace the faulty battery.

The MC65 is not fully attached to the

MSR.

Detach and re-attach the MSR to the MC65, ensuring it is firmly connected.

Reattach MC65 to MSR and retransmit.

MC65 detached from MSR during communications.

Incorrect cable configuration.

See the system administrator.

Perform setup as described in the MC65 Integrator Guide. Communication software is not installed or configured properly.

Preliminary

Appendix A Technical Specifications

MC65 Technical Specifications

The following tables summarize the EDA’s intended operating environment and technical hardware specifications.

MC65

Table A-1 MC65 EDA Technical Specifications

Item

Physical Characteristics

Dimensions Height: 15.2 cm (6.0 in.)

Width: 7.7 cm (3.03 in.)

Depth: 2.7 cm (1.10 in.)

Description

Weight

Display

Touch Panel

Backlight

Battery Pack

336 g (11.8 oz.) with 2400 mAh battery

359 g (12.5 oz.) with 3600 mAh battery Preliminary

Glass analog resistive touch

LED backlight

Rechargeable Lithium Ion 3.7V, 2400 or 2600 mAh Smart battery

Expansion Slot

Network Connections

Notification

User accessible microSD slot.

Full-speed USB, host or client, Bluetooth and WiFi.

USB host mode available with appropriate cables only.

LED and audible alert

A - 2 MC65 User Guide

Table A-1 MC65 EDA Technical Specifications (Continued)

Audio

Item

Keypad Options

Description

26 key numeric;

44 key QWERTY, 44 key AZERTY, 44 key QWERTZ;

PIM

Speaker, receiver, microphone, software support for full duplex capability,

Bluetooth stereo.

Performance Characteristics

CPU

Operating System

XScale™ Bulverde PXA270 processor at 520 MHz

Microsoft

®

Windows Mobile™ 6.5 Professional

Memory

Interface/Communications

Output Power

User Environment

Operating Temperature

Storage Temperature

Charging Temperature

Humidity

Drop Specification

Tumble

Electrostatic Discharge (ESD)

Sealing

128MB RAM/256MB Flash

USB 1.1 Full-speed

USB: 5 VDC @ 200 mA max.

-10°C to 50°C (14°F to 122°F)

-40°C to 70°C (-40°F to 158°F)

32°F to 104°F / 0° C to 40° C

95% non-condensing

4 ft. drop to concrete, two drops per six sides over operating temperature range.

250 0.5 m (1.6 ft.) tumbles (500 drops)

+/-15kVdc air discharge, +/-8kVdc direct discharge, +/-8kVdc indirect discharge

IP54

Antenna

Wireless WAN Data and Voice Communications

Wireless Wide Area Network

(WWAN) radios

GSM: GPRS/EDGE (850, 900, 1800 and 1900 MHz)

CDMA:

Preliminary

Wireless LAN Data and Voice Communications

Wireless Local Area Network

(WLAN) radio

Tri-mode IEEE

®

802.11a/b/g

Data Rates Supported

Operating Channels

1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps

Chan 1-13 (2412-2472 MHz), Chan 14 (2484 MHz) Japan only; actual operating channels/frequencies depend on regulatory rules and certification agency

Technical Specifications A - 3

Table A-1 MC65 EDA Technical Specifications (Continued)

Security

Item Description

WEP (40 or 128 bit), TKIP, AES, WPA (Personal or Enterprise), WPA2

(Personal or Enterprise), 802.1x, EAP-TLS, TTLS (CHAP, MS-CHAP,

MS-CHAPv2, PAP or MD5), PEAP (TLS, MSCHAPv2, EAP-GTC), LEAP,

EAP-FAST (TLS, MS-CHAPv2, EAP-GTC)

Spreading Technique Direct Sequence Spread Spectrum (DSSS) and Orthogonal Frequency Division

Multiplexing (OFDM) (Verify)

Internal Antenna

Voice Communication Voice-over-IP ready (with P2P, PBX, PTT clients), Wi-Fi™-certified, IEEE

802.11 a/b/g direct sequence wireless LAN

Wireless PAN Data and Voice Communications

Bluetooth Class II, v 2.0 EDR; on-board antenna. Supports Microsoft Bluetooth stack.

Global Positioning System

GPS

Regulatory

Electrical Safety

SiRF III. on-board antenna.

Environmental

WLAN and Bluetooth (PAN)

Certified to UL/cUL 60950-1, IEC / EN60950-1

IEEE 1725

RoHS-compliant

USA: FCC Part 15.247, 15.407

Canada: RSS-210, RSS 310

EU: EN 300 328, EN 300 440-2, EN 301 893

Japan: ARIB STD-T33, ARIB STD-T66, ARIB STD-T70 & T71

Australia: AS/NZS 4268

EMI/RFI

Wireless Wide Area Network

RF Exposure

Quad Band GSM/ EDGE

Global: 3GPP TS 51.010, GCF approved module

USA: FCC Part 22, Part 24

Canada: RSS-132, RSS-133

Preliminary

USA: FCC Part 2, FCC OET Bulletin 65 Supplement C

Canada: RSS-102

EU: EN 50392

Australia: Radio communications Standard 2003

North America: FCC Part 15, Class B

Canada: ICES 003 Class B

EU: EN55022 Class B, EN 301 489-1, EN 301 489-17, EN 301 489-19, EN

60601-1-2

Australia: AS/NZS CISPRA-22

A - 4 MC65 User Guide

Table A-1 MC65 EDA Technical Specifications (Continued)

Laser Safety

Item

Data Capture Specifications

Description

IEC/Class 2/FDA ll in accordance with IEC60825-1/EN60825-1

Options 1D laser scanner

2D imager

1D laser scanner and color camera

2D imager and color camera

Linear 1D Scanner (SE950) Specifications

Optical Resolution 0.005 in. minimum element width

Roll

Pitch Angle

Skew Tolerance

Ambient Light

+/- 30° from vertical

+/- 65° from normal

+/- 60° from normal

Sunlight: 8,000 ft. candles (86,112 Lux)

Artificial Light: 450 ft. candles (4,844 Lux)

Shock

Scan Rate

Scan Angle

Laser Power

2,000 +/- 5% G

50 (+/- 6) scans/sec (bidirectional)

46.5° (typical)

1.0 mW nominal

2D Imager Engine (SE4400) Specifications

Field of View Horizontal - 32.2°

Vertical - 24.5°

Optical Resolution 640 H x 480 V pixels (gray scale)

Engine

Roll

Pitch Angle

Shock

Skew Tolerance

360°

+/- 60° from normal

Preliminary

Ambient Light

Focal Distance from Front of

Total darkness to 9,000 ft. candles (96,900 Lux)

2,000 +/- 5% G

Near: 5 inches

Far: 9 inches

Aiming Element (VLD) 650 nm +/- 5 nm

Technical Specifications A - 5

Table A-1 MC65 EDA Technical Specifications (Continued)

Item

Illumination Element (LED)

Camera Specifications

635 nm +/- 20 nm

Resolution

Description

2 Mega pixel with flash and auto focus.

Table A-2 Data Capture Options

Item

Laser Decode Capability Code 39

Codabar

Interleaved 2 of 5

MSI

UPC/EAN supplementals

Webcode

GS1 DataBar Truncated

GS1 DataBar Expanded

GS1 DataBar Stacked Omni

Description

Code 128

Code 11

EAN-8

UPCA

Code 93

Discrete 2 of 5

EAN-13

UPCE

Coupon Code

Chinese 2 of 5

Trioptic 39

GS1 DataBar

GS1 DataBar Limited GS1 DataBar Stacked

GS1 DataBar Expanded Stacked

Preliminary

A - 6 MC65 User Guide

Table A-2 Data Capture Options (Continued)

Item Description

Imaging Decode Capability Code 39

Codabar

Discrete 2 of 5

EAN-13

Code 128

Code 11

MSI

UPCA

UPC/EAN supplementals Coupon Code

Webcode TLC39

Composite C

Macro PDF-417

Micro PDF-417

(Macro) Micro PDF-417

Code 93

Interleaved 2 of 5

EAN-8

UPCE

Trioptic 39

Composite AB

PDF-417

QR Code

Data Matrix

US Planet

Canadian 4-state

Chinese 2 of 5

Maxi Code

UK 4-state

Japanese 4-state

USPS 4-state (US4CB)

US Postnet

Australian 4-state

Dutch Kix

Aztec microQR

GS1 DataBar Truncated

GS1 DataBar Expanded

GS1 DataBar Stacked Omni

GS1 DataBar

GS1 DataBar Limited

GS1 DataBar Expanded Stacked

GS1 DataBar Stacked

Camera Decode Capability Code 39

Codabar

Discrete 2 of 5

EAN-13

UPC/EAN supplementals

Webcode

Composite C

Macro PDF-417

Data Matrix

US Planet

Canadian 4-state

GS1 DataBar

GS1 DataBar Truncated

GS1 DataBar Expanded

GS1 DataBar Stacked Omni

Code 128

Code 11

MSI

UPCA

Coupon Code

TLC39

Micro PDF-417

(Macro) Micro PDF-417

Maxi Code

UK 4-state

Japanese 4-state

GS1 DataBar Limited

Code 93

Interleaved 2 of 5

EAN-8

UPCE

Trioptic 39

Composite AB

PDF-417

QR Code

US Postnet

Australian 4-state

Dutch Kix

GS1 DataBar Stacked

GS1 DataBar Expanded Stacked

Preliminary

Technical Specifications A - 7

MC65 Accessory Specifications

Single Slot USB Cradle

Table A-3 Single Slot USB Cradle Technical Specifications

Feature

Dimensions Height: 7.1 cm (2.80 in.)

Width: 11.0 cm (4.33 in.)

Depth: 15.0 cm (5.91 in.)

Weight

Input Voltage

Power Consumption

Interface

210 g (7.41 oz)

12 VDC

30 watts

USB

Operating Temperature

Storage Temperature

Charging Temperature

Humidity

Drop

Electrostatic Discharge (ESD)

0°C to 50°C (32°F to 122°F)

Description

-40°C to 70°C (-40°F to 158°F)

0°C to 40°C (32°F to 104°F)

5% to 95% non-condensing

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature

+/- 15 kV air

+/- 8 kV contact

Four Slot Battery Charger

Weight

Table A-4 Four Slot Battery Charger Technical Specifications

Dimensions

Feature

Height: 4.7 cm (1.85 in.)

Width: 15.5 cm (6.10 in.)

Description Preliminary

Depth: 21.0 cm (8.27 in.)

384 g (13.55 oz)

12 VDC Input Voltage

Power Consumption

Operating Temperature

Storage Temperature

Charging Temperature

30 watts

0°C to 40°C (32°F to 104°F)

-40°C to 70°C (-40°F to 158°F)

0°C to 40°C (32°F to 104°F)

A - 8 MC65 User Guide

Table A-4 Four Slot Battery Charger Technical Specifications (Continued)

Feature Description

Humidity

Drop

Electrostatic Discharge (ESD)

5% to 95% non-condensing

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature

+/- 15 kV air

+/- 8 kV contact

Four Slot Charge Only Cradle

Table A-5 Four Slot Charge Only Cradle Technical Specifications

Feature

Dimensions Height: 13.7 cm (5.39 in.)

Width: 46.8 cm (18.43 in.)

Depth: 9.9 cm (3.90 in.)

Weight

Input Voltage

Power Consumption

Operating Temperature

1115 g (39.33 oz)

12 VDC

100 watts

0°C to 50°C (32°F to 122°F)

Description

Storage Temperature

Charging Temperature

Humidity

Drop

-40°C to 70°C (-40°F to 158°F)

0°C to 40°C (32°F to 104°F)

5% to 95% non-condensing

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature

Electrostatic Discharge (ESD) +/- 15 kV air

+/- 8 kV contact

Four Slot Ethernet Cradle

Table A-6 Four Slot Ethernet Cradle Technical Specifications

Dimensions

Feature

Preliminary

Height: 13.7 cm (5.39 in.)

Description

Width: 46.8 cm (18.43 in.)

Depth: 9.9 cm (3.90 in.)

Weight

Power

Operating Temperature

1115 g (39.33 oz)

12 VDC

0°C to 50°C (32°F to 122°F)

Technical Specifications A - 9

Table A-6 Four Slot Ethernet Cradle Technical Specifications (Continued)

Feature Description

Storage Temperature

Charging Temperature

-40°C to 70°C (-40°F to 158°F)

0°C to 40°C (32°F to 104°F)

Humidity

Drop

Electrostatic Discharge (ESD)

5% to 95% non-condensing

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature

+/- 15 kV air

+/- 8 kV contact

Preliminary

A - 10 MC65 User Guide

Magstripe Reader

Table A-7 Magstripe Reader (MSR) Technical Specifications

Feature

Dimensions TBD

Weight TBD

Interface

Format

Swipe Speed

Decoders

Mode

Track Reading Capabilities

Serial with baud rate up to 19,200

ANSI, ISO, AAMVA, CA DMV, user-configurable generic format

5 to 50 in. (127 to 1270 mm) /sec, bi-directional

Generic, Raw Data

Buffered, unbuffered

Tracks 1 and 3: 210 bpi

Description

Track 2: 75 and 210 bpi, autodetect

Operating Temperature

Storage Temperature

Humidity

Drop

Electrostatic Discharge (ESD)

32° to 122° F (0° to 50° C)

-40° to 158° F (-40° to 70° C)

5% to 95% non-condensing

4 ft. (1.22 m) drops to concrete

+/- 15 kV air

+/- 8 kV contact

Vehicle Cradle

Weight

Table A-8 Vehicle Cradle Technical Specifications

Dimensions

Feature

Height: 10.4 cm (4.09 in.)

Description

Preliminary

Width: 11.1 cm (4.37 in.)

Depth: 6.9 cm (2.72 in.)

240 g (8.47 oz)

Power

Operating Temperature

Storage Temperature

Charging Temperature

9- 32 VDC

-20°C to 50°C (-4°F to 122°F)

-40°C to 70°C (-40°F to 158°F)

0°C to 40°C (32°C to 104°F)

Technical Specifications A - 11

Table A-8 Vehicle Cradle Technical Specifications (Continued)

Feature

Humidity

Drop

Electrostatic Discharge (ESD)

10% to 95% non-condensing

Description

76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature

+/- 15 kV air

+/- 8 kV contact

Cables

Table A-9 USB Charging Cable Technical Specifications

Feature

Length

Operating Temperature

161.9 cm (63.74 in.)

-10°C to 50°C (14°F to 122°F)

Description

Storage Temperature

Humidity

Electrostatic Discharge (ESD)

-40°C to 70°C (-40°F to 158°F)

10% to 95% non-condensing

+/- 15 kV air

+/- 8 kV contact

Description

Table A-10 Charge Only Cable Technical Specifications

Feature

Length 28.0 cm (11.00 in.)

Operating Temperature -10°C to 50°C (14°F to 122°F)

Humidity

Storage Temperature

Electrostatic Discharge (ESD)

-40°C to 70°C (-40°F to 158°F)

10% to 95% non-condensing

Preliminary

+/- 8 kV contact

Table A-11 Auto Charge Cable Technical Specifications

Feature Description

Length

Input Voltage

Operating Temperature

169.0 cm (66.54 in.)

12 - 24 VDC

-10°C to 50°C (14°F to 122°F)

A - 12 MC65 User Guide

Table A-11 Auto Charge Cable Technical Specifications (Continued)

Feature

Storage Temperature

Humidity

Electrostatic Discharge (ESD)

Description

-40°C to 70°C (-40°F to 158°F)

10% to 95% non-condensing

+/- 15 kV air

+/- 8 kV contact

Preliminary

Glossary

A

API. (Application Programming Interface) An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls

AZERTY. A standard keyboard commonly used on French keyboards. “AZERTY” refers to the arrangement of keys on the top row of keys.

AKU. (Adaptation Kit Update) Updates to the Windows Mobile operating system.

AFH. Adaptive Frequency Hopping

ActiveSync. ActiveSync is a data synchronization program developed by Microsoft for use with Windows Mobile operating systems.

B form. The general format of a bar code symbol consists of a leading margin, start character, data or message character, check character (if any), stop character, and trailing margin. Within this framework, each recognizable symbology uses its own unique format. See Symbology.

Bit. Binary digit. One bit is the basic unit of binary information. Generally, eight consecutive bits compose one byte of data.

The pattern of 0 and 1 values within the byte determines its meaning.

Bits per Second (bps). Bits transmitted or received.

Bluetooth. A wireless protocol utilizing short-range communications technology facilitating data transmission over short distances.

boot or boot-up. The process a computer goes through when it starts. During boot-up, the computer can run self-diagnostic tests and configure hardware and software.

Glossary - 2 MC55 User Guide

bps. See Bits Per Second.

Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character.

C

CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety. This agency specifies various laser operation classes based on power output during operation.

CDRH Class 1. This is the lowest power CDRH laser classification. This class is considered intrinsically safe, even if all laser output were directed into the eye's pupil. There are no special operating procedures for this class.

CDRH Class 2. No additional software mechanisms are needed to conform to this limit. Laser operation in this class poses no danger for unintentional direct human exposure.

Character. A pattern of bars and spaces which either directly represents data or indicates a control function, such as a number, letter, punctuation mark, or communications control contained in a message.

Codabar. A discrete self-checking code with a character set consisting of digits 0 to 9 and six additional characters: (“-”, “$”,

“:”, “/”, “,” and “+”).

Code 128. A high density symbology which allows the controller to encode all 128 ASCII characters without adding extra symbol elements.

Code 3 of 9 (Code 39). A versatile and widely used alphanumeric bar code symbology with a set of 43 character types, including all uppercase letters, numerals from 0 to 9 and 7 special characters (“-”, “.”, “/”, “+”, “%”, “$” and space). The code name is derived from the fact that 3 of 9 elements representing a character are wide, while the remaining 6 are narrow.

Code 93. An industrial symbology compatible with Code 39 but offering a full character ASCII set and a higher coding density than Code 39.

Cold Boot. A cold boot restarts the mobile computer and erases all user stored records and entries.

Preliminary

Cradle. A cradle is used for charging the terminal battery and for communicating with a host computer, and provides a storage place for the terminal when not in use.

D

DCP. See Device Configuration Package.

Decode. To recognize a bar code symbology (e.g., UPC/EAN) and then analyze the content of the specific bar code scanned.

Glossary - 3

Decode Algorithm. A decoding scheme that converts pulse widths into data representation of the letters or numbers encoded within a bar code symbol.

Decryption. Decryption is the decoding and unscrambling of received encrypted data. Also see, Encryption and Key.

Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width.

Device Configuration Package. The Symbol Device Configuration Package provides the Product Reference Guide (PRG), flash partitions, Terminal Configuration Manager (TCM) and the associated TCM scripts. With this package hex images that represent flash partitions can be created and downloaded to the mobile computer.

Discrete 2 of 5. A binary bar code symbology representing each character by a group of five bars, two of which are wide.

The location of wide bars in the group determines which character is encoded; spaces are insignificant. Only numeric characters (0 to 9) and START/STOP characters may be encoded.

E

EAN. European Article Number. This European/International version of the UPC provides its own coding format and symbology standards. Element dimensions are specified metrically. EAN is used primarily in retail.

EMDK. Enterprise Mobility Developer’s Kit.

ESD. Electro-Static Discharge

F

File Transfer Protocol (FTP). A TCP/IP application protocol governing file transfer via network or telephone lines. See

TCP/IP.

H

Flash Memory. Flash memory is nonvolatile, semi-permanent storage that can be electronically erased in the circuit and reprogrammed.

Preliminary

Hard Reset. See Cold Boot.

Hz. Hertz; A unit of frequency equal to one cycle per second.

Host Computer. A computer that serves other terminals in a network, providing such services as computation, database access, supervisory programs and network control.

Glossary - 4 MC55 User Guide

I

IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation.

IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of

120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's oscillating mirror fails.

IEEE Address. See MAC Address.

Input/Output Ports. I/O ports are primarily dedicated to passing information into or out of the terminal’s memory. MC65 mobile computers include USB ports.

Interleaved 2 of 5. A binary bar code symbology representing character pairs in groups of five bars and five interleaved spaces. Interleaving provides for greater information density. The location of wide elements (bar/spaces) within each group determines which characters are encoded. This continuous code type uses no intercharacter spaces. Only numeric (0 to 9) and START/STOP characters may be encoded.

Internet Protocol Address. See IP.

I/O Ports. The connection between two devices, defined by common physical characteristics, signal characteristics, and signal meanings. Types of interfaces include RS-232 and USB.

IP. Internet Protocol. The IP part of the TCP/IP communications protocol. IP implements the network layer (layer 3) of the protocol, which contains a network address and is used to route a message to a different network or subnetwork. IP accepts “packets” from the layer 4 transport protocol (TCP or UDP), adds its own header to it and delivers a “datagram” to the layer 2 data link protocol. It may also break the packet into fragments to support the maximum transmission unit

(MTU) of the network.

IP Address. (Internet Protocol address) The address of a computer attached to an IP network. Every client and server station must have a unique IP address. A 32-bit address used by a computer on a IP network. Client workstations have either a permanent address or one that is dynamically assigned to them each session. IP addresses are written as four sets of numbers separated by periods; for example, 204.171.64.2.

K protocol.

IPX/SPX. Internet Package Exchange/Sequential Packet Exchange. A communications protocol for Novell. IPX is Novell’s

Layer 3 protocol, similar to XNS and IP, and used in NetWare networks. SPX is Novell's version of the Xerox SPP

Preliminary

Key. A key is the specific code used by the algorithm to encrypt or decrypt the data. Also see, Encryption and Decrypting.

Glossary - 5

L

LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density.

laser scanner. A type of bar code reader that uses a beam of laser light.

LCD. See Liquid Crystal Display.

LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays. The semiconductor uses applied voltage to produce light of a certain frequency determined by the semiconductor's particular chemical composition.

Light Emitting Diode. See LED.

Liquid Crystal Display (LCD). A display that uses liquid crystal sealed between two glass plates. The crystals are excited by precise electrical charges, causing them to reflect light outside according to their bias. They use little electricity and react relatively quickly. They require external light to reflect their information to the user.

M

MC. Mobile Computer.

MDN. Mobile Directory Number. The directory listing telephone number that is dialed (generally using POTS) to reach a mobile unit. The MDN is usually associated with a MIN in a cellular telephone -- in the US and Canada, the MDN and

MIN are the same value for voice cellular users. International roaming considerations often result in the MDN being different from the MIN.

MIN. Mobile Identification Number. The unique account number associated with a cellular device. It is broadcast by the cellular device when accessing the cellular system.

N

Mobile Computer. In this text, mobile computer refers to the MC65. It can be set up to run as a stand-alone device, or it can be set up to communicate with a network, using wireless radio technology.

Preliminary

Nominal. The exact (or ideal) intended value for a specified parameter. Tolerances are specified as positive and negative deviations from this value.

NVM. Non-Volatile Memory.

Glossary - 6 MC55 User Guide

O

Open System Authentication. Open System authentication is a null authentication algorithm.

P

PAN . Personal Area Network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly.

Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot range. Only devices within this limited area typically participate in the network.

PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online. It is used to test and debug a network by sending out a packet and waiting for a response.

Q

QWERTY. A standard keyboard commonly used on European keyboards. “QWERTY” refers to the arrangement of keys on the top row of keys.

QWERTZ. A standard keyboard commonly used on German keyboards. “QWERTZ” refers to the arrangement of keys on the top row of keys.

R

RAM. Random Access Memory. Data in RAM can be accessed in random order, and quickly written and read.

RF. Radio Frequency.

S

ROM. Read-Only Memory. Data stored in ROM cannot be changed or removed.

Preliminary

Scanner. An electronic device used to scan bar code symbols and produce a digitized pattern that corresponds to the bars and spaces of the symbol. Its three main components are: 1) Light source (laser or photoelectric cell) - illuminates a bar code,; 2) Photodetector - registers the difference in reflected light (more light reflected from spaces); 3) Signal conditioning circuit - transforms optical detector output into a digitized bar pattern.

SDK. Software Development Kit

Shared Key. Shared Key authentication is an algorithm where both the AP and the MU share an authentication key.

Glossary - 7

Soft Reset. See Warm Boot.

Space. The lighter element of a bar code formed by the background between bars.

Specular Reflection. The mirror-like direct reflection of light from a surface, which can cause difficulty decoding a bar code.

Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code.

Subnet. A subset of nodes on a network that are serviced by the same router. See Router.

Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask subdivides an IP network into smaller subsections. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets. Default is often 255.255.255.0.

Substrate. A foundation material on which a substance or image is placed.

Symbol. A scannable unit that encodes data within the conventions of a certain symbology, usually including start/stop characters, quiet zones, data characters and check characters.

Symbol Aspect Ratio. The ratio of symbol height to symbol width.

Symbol Height. The distance between the outside edges of the quiet zones of the first row and the last row.

Symbol Length. Length of symbol measured from the beginning of the quiet zone (margin) adjacent to the start character to the end of the quiet zone (margin) adjacent to a stop character.

Symbology. The structural rules and conventions for representing data within a particular bar code type (e.g. UPC/EAN,

Code 39, PDF417, etc.).

T

TCP/IP. (Transmission Control Protocol/Internet Protocol) A communications protocol used to internetwork dissimilar systems. This standard is the protocol of the Internet and has become the global standard for communications. TCP provides transport functions, which ensures that the total amount of bytes sent is received correctly at the other end.

UDP is an alternate transport that does not guarantee delivery. It is widely used for real-time voice and video

Preliminary destination network. This allows TCP/IP messages to be sent to multiple networks within an organization or around the world, hence its use in the worldwide Internet. Every client and server in a TCP/IP network requires an IP address, which is either permanently assigned or dynamically assigned at startup.

Telnet. A terminal emulation protocol commonly used on the Internet and TCP/IP-based networks. It allows a user at a terminal or computer to log onto a remote device and run a program.

Terminal. See Mobile Computer.

Terminal Emulation. A “terminal emulation” emulates a character-based mainframe session on a remote non-mainframe terminal, including all display features, commands and function keys. The VC5000 Series supports Terminal Emulations in 3270, 5250 and VT220.

Glossary - 8 MC55 User Guide

TFTP. (Trivial File Transfer Protocol) A version of the TCP/IP FTP (File Transfer Protocol) protocol that has no directory or password capability. It is the protocol used for upgrading firmware, downloading software and remote booting of diskless devices.

Tolerance. Allowable deviation from the nominal bar or space width.

Transmission Control Protocol/Internet Protocol. See TCP/IP.

Trivial File Transfer Protocol. See TFTP.

U

UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored, because there is no time to retransmit. If UDP is used and a reliable delivery is required, packet sequence checking and error notification must be written into the applications.

UPC. Universal Product Code. A relatively complex numeric symbology. Each character consists of two bars and two spaces, each of which is any of four widths. The standard symbology for retail food packages in the United States.

V

Visible Laser Diode (VLD). A solid state device which produces visible laser light.

W

Warm Boot. A warm boot restarts the mobile computer by closing all running programs. All data that is not saved to flash memory is lost.

Preliminary

Index

Numerics

2-D bar codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40

A

accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 1-3 cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 charge only cable . . . . . . . . . . . . . . . . . . . . . . . . 1-3 communication/charge cables battery charging . . . . . . . . . . . . . . . . . . . . . 6-11

LED indicators . . . . . . . . . . . . . . . . . . . . . . 6-12

EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 fabric holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 four slot charge only cradle . . . . . . . . . . 1-3, 6-1, 6-5 four slot Ethernet cradle . . . . . . . . . . . . . . . .1-3, 6-6

ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 adaptive frequency hopping . . . . . . . . . . . . . . . . . . . 5-1 adjusting volume . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

AFH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

AirBEAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Alpha-numeric keypad . . . . . . . . . . . . . . . . . . . . . . 2-27 alpha-numeric keypad key descriptions . . . . . . . . . . . . . . . . . . . . . . . . 2-29 answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 assisted GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 auto charge cable . . . . . . . . . . . . . . . . . . . 1-3, 6-1, 6-11

AZERTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27

B

four slot spare battery charger . . . . . . . . . . .1-3, 6-9 bar codes holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4, 6-2 rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 screen protector . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Preliminary single slot USB cradle . . . . . . . . . . . . . . . . . .6-1, 6-2 spare battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7 spring loaded stylus . . . . . . . . . . . . . . . . . . . . . . 1-3 two dimensional . . . . . . . . . . . . . . . . . . . . . . . . 2-40 battery charging . . . . . . . . . . . . . 1-7, 6-2, 6-5, 6-6, 6-7, 6-9 check status . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 battery chargers communication/charge cables . . . . . . . . . . . . . 6-11

LED indicators . . . . . . . . . . . . . . . . . . . . . . 6-12 four slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 battery charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

USB charging cable . . . . . . . . . . . . . . . . . . . . . . 1-3 communication/charge cables . . . . . . . . . . . . . 6-11

USB cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 using four slot charge only cradle . . . . . . . . . . . . 6-5 vehicle cradle . . . . . . . . . . . . . . . . . . . . 1-3, 6-1, 6-7 using four slot Ethernet cradle . . . . . . . . . . . . . . 6-6 vehicle holder . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 using four slot spare battery charger . . . . . . . . . 6-9 wall mounting kit, cradle . . . . . . . . . . . . . . . . . . . 1-3 using single slot USB cradle . . . . . . . . . . . . . . . . 6-2 action button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 using vehicle cradle . . . . . . . . . . . . . . . . . . . . . . 6-7 activation battery icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7, 2-12

CDMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Index - 2 MC65 User Guide adaptive frequency hopping . . . . . . . . . . . . . . . . 5-1 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 turning off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 turning on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 bluetooth discovering devices . . . . . . . . . . . . . . . . . . . . . . . 5-6 boot turning on and off . . . . . . . . . . . . . . . . . . . . . . . . 5-5 cold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3 warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3 bullets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv buttons action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 power . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 2-38 scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 up and down . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 communication/charge cables . . . . . . . . . . . . . . . . . 6-11 battery charging . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

LED indicators . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 conference call . . . . . . . . . . . . . . . . . . . . . . . . 4-13, 4-15 configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 contacts application . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 conventions notational . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv cradles four slot charge only . . . . . . . . . . . . . . . 1-3, 6-1, 6-5 four slot charge only cradle . . . . . . . . . . . . . . . . . 6-5 four slot Ethernet . . . . . . . . . . . . . . . . . . . . . 1-3, 6-6 four slot spare battery charger . . . . . . . . . . . . . . 6-9 single slot USB . . . . . . . . . . . . . . . . . . . . . . 6-1, 6-2 vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1, 6-7

C

D

cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 1-3 connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11 calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 calibrating the screen . . . . . . . . . . . . . . . . . . . . . . . . 1-8 call blocking See call barring . . . . . . . . . . . . . . . . . . 4-23 call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24

CDMA data connection . . . . . . . . . . . . . . . . . . . . . . . . . 4-18 test activation . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 changing a PIN for phone use . . . . . . . . . . . . . . . . . 4-22 data capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii digital camera . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40 dot aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41 imager operational modes decode mode . . . . . . . . . . . . . . . . . . . . . . . 2-40 image capture mode . . . . . . . . . . . . . . . . . . 2-40 pick list mode . . . . . . . . . . . . . . . . . . . . . . . 2-40 imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40 scan angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41 scan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 scan range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-41 scanning . . . . . . . . . . . . . . . . . . . . . . . . . 2-41, 2-42 two dimensional bar codes . . . . . . . . . . . . . . . . 2-40 charge only cable . . . . . . . . . . . . . . . . . . . . . . .1-3, 6-11 data connection . . . . . . . . . . . . . . . . . . . . . . . 4-18, 4-19 charge only cradle . . . . . . . . . . . . . . . . . . . . . . . .1-3, 6-1 charging spare batteries . . . . . . . . . . . . . . . . . . . 1-8, 6-3, 6-9

Preliminary using four slot spare battery charger . . . . . . . . . 6-9 using single slot USB cradle . . . . . . . . . . . . . . . . 6-2 using vehicle cradle . . . . . . . . . . . . . . . . . . . . . . 6-7 charging indicators . . . . . . . . . . . . . . . . . . . . .2-15, 6-12 disabling PIN for phone use . . . . . . . . . . . . . . . . . . . 4-23 disconnecting . . . . . . . . . . . . . . . . . . . . . . . . . 4-17, 4-18 display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

E

emergency calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 enabling PIN for phone use . . . . . . . . . . . . . . . . . . . 4-22 enterprise mobility developer kit . . . . . . . . . . . . . . . . 1-4 four slot charge only cradle . . . . . . . . . . . . . . . . . 6-5 ESD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 four slot Ethernet cradle . . . . . . . . . . . . . . . . . . . 6-6 Ethernet cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 four slot spare battery charger . . . . . . . . . . . . . . 6-9 Evolution Data-Optimized . . . . . . . . . . . . . . . . . . . . . 4-1 single slot USB cradle . . . . . . . . . . . . . . . . . . . . . 6-3 vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8 charging temperature . . . . . . . . . . . . . . . . . . . . .1-8, 6-3 cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 cold boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3 command bar

F

fabric holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 file explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Four Slot Battery Charger . . . . . . . . . . . . . . . . . . . . . 6-1

four slot charge only cradle . . . . . . . . . . . . . . . . . . . . 6-5 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-5 four slot Ethernet cradle . . . . . . . . . . . . . . . . . . .1-3, 6-6 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6 charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-6 four slot spare battery charger . . . . . . . . . . . . . . .1-3, 6-9 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-9 setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38

G

via GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 wireless connection . . . . . . . . . . . . . . . . . 4-18, 4-19

Internet Explorer Mobile . . . . . . . . . . . . . . . . . . . . . . . 2-9 internet sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

K

Global Positioning System . . . . . . . . . . . . . . . . . . . . . 3-1

GPRS data connection . . . . . . . . . . . . . . . . . . . . .4-16, 4-19 data disconnect . . . . . . . . . . . . . . . . . . . . .4-17, 4-18 registry file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19

WAN configuration . . . . . . . . . . . . . . . . . . . . . . 4-19

GSM access point name . . . . . . . . . . . . . . . . . . . . . . 4-19 configure GPRS data connection . . . . . . . . . . . 4-19

GPRS data connection . . . . . . . . . . . . . . . . . . . 4-16 settings phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

PIN . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22, 4-23 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22 services . . . . . . . . . . . . . . . . . . 4-23, 4-24, 4-25 sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 key descriptions alpha-numeric keypad . . . . . . . . . . . . . . . . . . . . 2-29 numeric keypad . . . . . . . . . . . . . . . . . . . . 2-24, 2-35 keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii input modes . . . . . . . . . . . . . . 2-26, 2-30, 2-32, 2-33 key descriptions . . . . . . . . . . . . . . . . 2-24, 2-29, 2-35 numeric . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24, 2-34

QWERTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27 special character key . . . . . . . . . . . . . . . . . . . . . 2-36 types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

L

laser scanning

See data capture . . . . . . . . . . . . . . . . . . . . . . . . 2-40

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 battery status . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 charging . . . . . . . . 2-15, 6-3, 6-5, 6-6, 6-8, 6-9, 6-12 radio status . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 scan and decode . . . . . . . . . . 2-15, 2-41, 2-42, 2-43 lithium-ion battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 locking the MC9500-K keypad . . . . . . . . . . . . . . . . . 2-17

M

H

main battery hard reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 1-7 headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

I

icons

High-Speed Downlink Packet Access . . . . . . . . . . . . 4-1 holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Preliminary

ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7, 2-12 speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Media Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

MMC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-2

MSP Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 multi media card . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 6-2 muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

N

task tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 wireless status . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 imager. See data capture, imaging imager. See data capture, imaging, imagersample imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40 information, service . . . . . . . . . . . . . . . . . . . . . . . . . . . xv installing battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 internet disconnecting GPRS . . . . . . . . . . . . . . . . .4-17, 4-18 navigation bar icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 network configuring GPRS WAN . . . . . . . . . . . . . . . . . . 4-19 notational conventions . . . . . . . . . . . . . . . . . . . . . . . . xiv notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9, 2-10 numeric keypad . . . . . . . . . . . . . . . . . . . . . . . 2-24, 2-34 input modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Index - 3

Index - 4 MC65 User Guide

O

operating environment . . . . . . . . . . . . . . . . . . . . . . . . A-1 operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

P

passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 hint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21 phone answering a call . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 call history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 call swapping . . . . . . . . . . . . . . . . . . . . . .4-11, 4-12 conference call . . . . . . . . . . . . . . . . . . . . .4-13, 4-15 contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 muting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 speed dial calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 three-way call . . . . . . . . . . . . . . . . . . . . . .4-13, 4-15 using keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 phone activation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 phone security . . . . . . . . . . . . . . . . . . . . . . . . .4-22, 4-23 phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21 pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

PIN, changing for phone . . . . . . . . . . . . . . . . . . . . . 4-22

PIN, disabling for phone use . . . . . . . . . . . . . . . . . . 4-23

PIN, enabling for phone use . . . . . . . . . . . . . . . . . . 4-22 power button . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 2-38

Printer Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Q

key descriptions . . . . . . . . . . . . . . . . . . . .2-24, 2-35 imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40

See data capture . . . . . . . . . . . . . . . . . . . . . . . . 2-40 screen calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 screen protector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

SD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

SDK

See EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 secure digital card . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 security

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv services, GSM call barring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23 call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 caller id . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 text messages . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 settings

GSM/GPRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21

SIM card accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Single Slot USB Cradle . . . . . . . . . . . . . . . . . . . . . . . 6-1 single slot USB cradle . . . . . . . . . . . . . . . . . . . . . . . . 6-2 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-3 soft reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16, 5-3 spare battery

2400 mAh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

3600 mAh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 charging . . . . . . . . . . . . . . . . . . . . . . . . . 1-8, 6-3, 6-9 spare battery charger

S

charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

QWERTY keypad

R

input modes . . . . . . . . . . . . . . . . . . 2-30, 2-32, 2-33

QWERTZ keypad . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27 Preliminary rapid deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 removing main battery . . . . . . . . . . . . . . . . . . . . . . . 1-10 reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-9 setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9 speaker icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 special character key . . . . . . . . . . . . . . . . . . . . . . . . 2-36 speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 spring loaded stylus . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 starting the EDA . . . . . . . . . . . . . . . . . . . . . . . . . 1-4, 1-8 status icon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7, 2-12 speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 hard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3 strap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3 stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2, 1-3, 2-38 resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 subscriber identification module . . . . . . . . . . . . . . . . . 1-5 rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3, 6-1 suspend . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10, 2-38, 5-4 synchronize with PC using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 scan button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 scanning button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38

T

task tray icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1 accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7 temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8, 6-3 text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25 three-way call . . . . . . . . . . . . . . . . . . . . . . . . .4-13, 4-15

Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

U

unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 up and down button . . . . . . . . . . . . . . . . . . . . . . . . . 2-38

USB charge cable . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

USB Charging Cable . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

USB charging cable . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

USB client charge cable . . . . . . . . . . . . . . . . . . . . . 6-11

USB cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 using stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-38 using wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

V

vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . 1-3, 6-1, 6-7 charging indicators . . . . . . . . . . . . . . . . . . . . . . . 6-8

Vehicle Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 vehicle holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 accessories vehicle holder . . . . . . . . . . . . . . . . . . . . . . . . 6-1 videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25

W

wakeup conditions . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Preliminary warm boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16, 5-3

Windows Live . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Windows Live Messenger . . . . . . . . . . . . . . . . . . . . . 2-9 wired headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 wireless internet . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18, 4-19

Wireless Manager . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12 wireless status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

WLAN 802.11a/b/g . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

WPAN Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

WWAN configuring GPRS . . . . . . . . . . . . . . . . . . . . . . . 4-19

Index - 5

Index - 6 MC65 User Guide

Preliminary

Preliminary

Preliminary

Motorola, Inc.

One Motorola Plaza

Holtsville, New York 11742, USA

1-800-927-9626 http://www.motorola.com/enterprisemobility

MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the U.S. Patent and Trademark Office.

All other product or service names are the property of their registered owners.

© Motorola, Inc. 2010

72E-133769-01 Revision 1 - March 2010