VoIP USER GUIDE

CETIS SECOND GENERATION

Second Generation SIP Stack

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Table of Contents

Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Standards and Protocols . . . . . . . . . . . . . . . . . . . 3

1 . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1 .1 Overview of Hardware . . . . . . . . . . . . . . . . 4

1 .1 .1 Base Unit . . . . . . . . . . . . . . . . . . . . . 4

1 .1 .2 DECT Handset . . . . . . . . . . . . . . . . . 4

1 .2 Overview of Software . . . . . . . . . . . . . . . . 4

2 . Keypad Setting . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 .1 Menu Catalog (Only for Phones with LCD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 .1 .1 Screen Set . . . . . . . . . . . . . . . . . . . . 5

2 .1 .2 Ringer Set . . . . . . . . . . . . . . . . . . . . . 6

2 .1 .3 Volume . . . . . . . . . . . . . . . . . . . . . . . 6

2 .1 .4 Advanced . . . . . . . . . . . . . . . . . . . . . . 6

2 .1 .5 Reboot System . . . . . . . . . . . . . . . . . 6

2 .1 .6 Factory Default . . . . . . . . . . . . . . . . . 6

2 .2 Understanding Buttons and Hardware . . . . 6

3 . Operating Method for Dialing . . . . . . . . . . . . . 8

3 .1 How to Dial a Phone . . . . . . . . . . . . . . . . . 8

3 .1 .1 Basic Call . . . . . . . . . . . . . . . . . . . . . 8

3 .1 .2 Hold and Resume . . . . . . . . . . . . . . . 8

3 .1 .3 Volume Control . . . . . . . . . . . . . . . . . 8

3 .1 .4 Mute . . . . . . . . . . . . . . . . . . . . . . . . . 8

3 .1 .5 Multi-Function Memory Keys . . . . . 8

3 .1 .6 Three-Way Conversation . . . . . . . . . 8

3 .1 .7 Transfer . . . . . . . . . . . . . . . . . . . . . . 8

3 .1 .8 Call Park . . . . . . . . . . . . . . . . . . . . . . 8

3 .1 .9 Redial . . . . . . . . . . . . . . . . . . . . . . . . 9

3 .1 .10 Register Handset . . . . . . . . . . . . . . 9

3 .1 .11 Delete Handset . . . . . . . . . . . . . . . . 9

3 .1 .12 Switch between Base and Handset . . . . . . . . . . . . . . . . . . . . . . . 9

3 .1 .13 Switch between Line 1 and Line 2 . . . . . . . . . . . . . . . . . . . . . . . . . 9

4 . Web Interface Settings . . . . . . . . . . . . . . . . . 10

4 .1 Home Page—Summary of Network

Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . 10

4 .2 Network Setting . . . . . . . . . . . . . . . . . . . 10

4 .2 .1 WAN Settings . . . . . . . . . . . . . . . . . 10

4 .2 .2 Basic Settings . . . . . . . . . . . . . . . . . 10

4 .2 .3 DHCP . . . . . . . . . . . . . . . . . . . . . . . . 11

4 .2 .4 Static IP Settings . . . . . . . . . . . . . . 11

4 .2 .5 PPPoE Settings . . . . . . . . . . . . . . . 11

4 .2 .6 802 .1x Settings . . . . . . . . . . . . . . . . 11

4 .2 .7 LLDP Settings . . . . . . . . . . . . . . . . 11

4 .2 .8 LAN Settings . . . . . . . . . . . . . . . . . . 11

4 .3 VoIP Settings . . . . . . . . . . . . . . . . . . . . . . 12

4 .3 .1 Primary Register . . . . . . . . . . . . . . 12

4 .3 .2 Audio Settings . . . . . . . . . . . . . . . . 13

4 .3 .3 Call Features . . . . . . . . . . . . . . . . . 14

4 .3 .4 Dialing Rules . . . . . . . . . . . . . . . . . 15

4 .3 .5 Advanced Settings . . . . . . . . . . . . . 15

4 .4 QoS Settings (Quality of Service)/

Virtual LAN (VLAN) . . . . . . . . . . . . . . . . . . . . 16

4 .5 System Settings . . . . . . . . . . . . . . . . . . . . 16

4 .5 .1 Syslog Server . . . . . . . . . . . . . . . . . 16

4 .5 .2 Time Settings . . . . . . . . . . . . . . . . . 17

4 .5 .3 User Management . . . . . . . . . . . . . 17

4 .5 .4 Update Firmware . . . . . . . . . . . . . . 17

4 .6 My Configuration . . . . . . . . . . . . . . . . . . . 18

5 . QuickKey Shortcuts . . . . . . . . . . . . . . . . . . . . 19 www.cetis.com

VOIP USER GUIDE (SECOND GENERATION)

Quick Start

After the phone boots-up and obtains the TFTP

Server’s IP address through a DHCP Server (DHCP

Option 66), the phone will either download its config file as <macaddress> .cetis .cfg or produce a “doodle-doodle” sound to prompt the user to enter “Config ID” of form (<ConfigID> .cetis .cfg) .

After inputting ID through the numeric keyboard and ending with #, the phone will download the configuration file from the TFTP Server . If  the download is successful, the phone will apply the  configuration and re-boot . If it failed, 15 seconds later the phone will enter into default standby status and obtain an IP address . If you do not want to download a config file, you can press

# directly for entering into the default standby status . If the download is not completed or the downloaded config file Auto Update Module has no config parameter in the Config File Name, the phone will still prompt inputting Config ID after the re-boot .

After the phone enters into the default standby status, pressing “**47#” key will make the phone recite and/or display its own IP address .

With that IP address, you may log in and check the configuration or begin programming the phone .

7 . DND (Do not disturb), black list, restricted list, hotline function

8 . Voicemail message

9 . Set through standard web browser

10 . Remote management function

11 . Classification management for common user’s password and super-user’s password

12 . Support **codes function

13 . Call waiting

14 . Auto answer

15 . Call park

16 . Call transfer

17 . Three-way conference

18 . 802 .1x authentication

19 . LLDP feature

Standards and Protocols

• IEEE 802 .3 /802 .3 u 10 Base T / 100Base TX

• PPPoE

• DHCP Client and Server

• Support G .711a/u,G729, G723 .1 audio Codec

• SIP RFC3261

• TCP/IP: Internet transfer and control protocol

• RTP: Real-time Transport Protocol

• RTCP: Real-time Control Protocol

• VAD save bandwidth

• TFTP: Trivial File Transfer Protocol

Function

1 . Support DHCP assigns IP address, etc ., automatically

2 . Support PPPoE (used while connecting

ADSL, cable modem)

3 . It can update the program through HTTP,

FTP, and TFTP

4 . Check the dynamic voice; Soft the noise;

Buffer technique of voice

5 . Hold function

6 . Speed-dial

VOIP USER GUIDE (SECOND GENERATION) www.cetis.com

1. Introduction

This is the user manual for the Cetis cordless SIP phone . The endpoint device is SIP 2 .0 compliant with RFC 3261, and some configuration is necessary before using the phone . The base is connected via networking cable and powered via

802 .3af PoE (Power over Ethernet) . The handsets is a DECT radio device that synchronizes to the base . This manual will illustrate how to setup the phone through the keypad and web interface .

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1.1 Overview of Hardware

1.1.1 BASE UNIT

The base unit has a WAN interface and LAN interface for a total of two network ports .The default WAN interface is a DHCP Client . The user will connect the WAN interface to a PoE switch to obtain power and an IP address, and connect the LAN interface to a computer to bridge the network or configure virtual LAN networks . The administrator username “admin” and password

“admin” is used to login and configure the set via http web browser access . Only the WAN interface supports 802 .3af Power Over Ethernet . The LAN port can be setup to mirror the WAN port for diagnostic troubleshooting or disabled entirely .

1.1.2 DECT HANDSET

The DECT handset is automatically synchronized to the base and operates at 1 .9 GHz in North

America and 1 .8 GHz in many parts of Europe .

The handsets auto-negotiate with the base through the charging leads on the base/cradle for seamless, secure cordless communications .

Setting the handset (with connected battery) into the cradle (when powered by PoE) will synchronize the handset to the base .

1.2 Overview of Software

Network Protocol

• SIP v2(RFC3261)

• IP/TCP/UDP/RTP/RTCP

• IP/ICMP/ARP/RARP/SNTP

• TFTP Client/DHCP Client/PPPOE Client

• Telnet/HTTP Server

• DNS Clients

Codec

• G .711a

• G .711u:

• G .723 .1:

• G .729

Voice Quality

• VAD: Voice Activity Detection

• AGC: Automatic Gain Control

• AEC: Automatic Echo Cancellation

• SRTP: Secure Real-time Transport Protocol

Call Function

• Call Hold

• Call Waiting

DTMF

• Call Forward

• Caller ID

• IN Band

• RFC2833

Tone

• SIP Info

• Ring Tone • Dial Tone

• Ring Back Tone • Busy Tone

Phone Function

• Volume Adjustment

• Speed Dial Key

IP Assignment

Security

• HTTP 1 .1 Basic/Digest Authentication for

Web Setup

• MD5 for SIP Authentication (RFC2069/

RFC2617)

QoS

• QoS Field

NAT Traversal

• STUN

Configuration

• Web Browser • Keypad

SIP Server

• Support two SIP servers working at the same time

• Provide a backup SIP server

Firmware Upgrade

• TFTP • HTTP • FTP

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VOIP USER GUIDE (SECOND GENERATION)

2. Keypad Setting

The SIP endpoint provides two different ways for setup configuration:

• By Keypad: to use the phone keypad to setup configuration, press the Menu key for 3 seconds, then press the VOL+ or VOL- key to navigate through the phone’s current configuration .

1 . Submerged Menu key works as OK or

Enter .

2 . Default password is 123 .

3 . Submerged Enter key works as Exit to back out of the current menu .

4 . Mute key works to enter Edit mode to change the current parameters .

5 . VOL+ and VOL- work as direction keys to navigate up and down .

• By Web: to use a web browser to setup configuration . Press the key strokes **47#

(** I P) #, and the phone will announce its IP address from the audio speaker . Input this

IP address directly into the browser address field to login with admin/admin to phone web pages .

There are two access types to setup the phone’s settings by web: guest mode and administrator mode . Administrator mode enables more advanced settings while guest mode enables only the general settings . The default password is:

Guest mode

Username Password guest

Administrator mode admin guest admin

2.1 Menu Catalog (Only for

Phones with LCD)

When in on–hook status, press the Menu key underneath the faceplate on the base for 3 seconds to enter the phone menu . The menu content is as follows:

1 . Screen Set

2 . Ringer Set

3 . Volume

4 . Advanced

5 . Reboot System

6 . Factory Default

2.1.1 SCREEN SET

After entering the menu, use the VOL+ or VOL- key to choose Screen Set, then press the Menu key to enter the sub-menu . The sub-menu contains the following contents:

• Contrast

• Brightness

• Bright delay

Use the VOL+ or VOL- key to choose one of the three contents, then press the Menu key to enter the sub-menu . The LCD displays as follows:

Then press the Mute key to enter edit status . The

LCD displays as follows:

Press the VOL+ or VOL- key to increase or decrease the parameter value . After the parameter value is determined, press the Menu key to confirm, and press the Flash key to exit or return to the first-level menu .

After the parameters are configured, return to the main menu, and restart the phone, in order for the new values to take . Use the VOL+ or VOL- key

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to choose Reboot System . Press Menu to confirm to enter this menu . The LCD displays as follows:

Then press the Menu key to confirm to reboot the phone . After the phone reboots, all revisions will become effective . The following parameters’ configuration method is the same as the above parameter editing method .

2.1.2 RINGER SET

• Ringer Volume

• Ringer Type

2.1.3 VOLUME

• Voice Volume

2.1.4 ADVANCED

• Set Password

• SIP Set

1) SIP Server

2) SIP Number

3) SIP Account

4) SIP Password

5) SIP Register

• Network

1) Net Mode

a) Static

b) DHCP

c) PPPoE

2) Static Set

a) IP

b) Netmask

c) Gateway

d) DNS

2.1.5 REBOOT SYSTEM

2.1.6 FACTORY DEFAULT

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2.2 Understanding Buttons and Hardware

You can use this tables that follow to identify the buttons and hardware on your phone .

Base Keys Functions

Keys Mode Function/Display

Volume + Calling Increase volume

Config Choose page (page up)

Volume - Calling Reduce volume

Config Choose page (page down)

Message Dialing Pick up the voicemail message

Line1 Hook-on Pick up

Line2

Talking Hold or resume

Hook-on Pick up

Page

Talking Hold or resume

Hook-on Press to call handset, press this key for 3 secs to register handset

Speaker Talking Between the handset and speaker switches

Mute Talking Mute function

Redial

Hold

Dialing Redial the last number and make a call

Calling Hold or resume or park key

M1~M7 Dialing 7 speed dial numbers or the second function

Menu On-hook Press this key to store number, press this for

3 seconds to enter the phone menu

Enter

1

Config Confirm/enter to the next sub-menu

Config Exit /return to the first menu

Dialing “1”

Config “1”, “space”, “@”, “_”,

“-”, “/”, “%”

2 Dialing “2”

Config “2”, “a”, “b”, “c”, “A”,

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VOIP USER GUIDE (SECOND GENERATION)

3

4

5

6

7

8

9

0

*

#

Dialing “3”

Config “3”, “d”, “e”, ”f”, “D”,

“E”, “F”

Dialing “4”

Config “4”, “g”, “h”, “I”, “G”,

“H”, “I”

Dialing “5”

Config “5”, “j”, “k”, “l”, “J”, “K”,

“L”

Dialing “6”

Config “6”, “m”, “n”, “o”, “M”,

“N”, “O”

Dialing “7”

Config “7”, “p”, “q”, “r”, “s”, “P”,

“Q”, “R”, ‘S”

Dialing “8”

Config “8”, “t”, “u”, “v”, “T”,

“U”, “V”

Dialing “9”

Config “9”, “w”, “x”, “y”, “z”,

“W”, “X”, “Y”, “Z”

Dialing “0”

Config “0”, “*”, “#”, “$”, “&”,

“?”, “!”, “<”, “>”

Dialing “*”

Config “*”, “ .”

Dialing Dial as the first number or finish number sign

FNC

1

2

3

4

5

6

7

Handset Keys Functions

Keys Mode Function/Display

Volume + Talking Increase receiver volume

Hook-on Increase ringer volume

Volume - Talking Reduce receiver volume

Line1

ON/OFF

Line2

ON/OFF

Hook-on Choose ringer volume

Hook-on Pick up

Talking Hold or resume

Hook-on Pick up

Redial

Talking Hold or resume

Dialing Redial the last number and make a call

Hold/

Conf

Calling Hold or resume or conference

VOIP USER GUIDE (SECOND GENERATION) www.cetis.com

8

9

0

*

#

Talking Call transfer

Hook-on Press for 5 seconds to adjust the incoming call ringer types, use the number keys 1-6 to choose ringer type .

Dialing “1”or press for 3 s to pick up voicemail message

Config “1”, “space”, “@”, “_”,

“-”, “/”, “%”

Dialing “2”

Config “2”, “a”, “b”, “c”, “A”,

“B”, “C”

Dialing “3”

Config “3”, “d”, “e”, ”f”, “D”,

“E”, “F”

Dialing “4”

Config “4”, “g”, “h”, “I”, “G”,

“H”, “I”

Dialing “5”

Config “5”, “j”, “k”, “l”, “J”, “K”,

“L”

Dialing “6”

Config “6”, “m”, “n”, “o”, “M”,

“N”, “O”

Dialing “7”

Config “7”, “p”, “q”, “r”, “s”, “P”,

“Q”, “R”, ‘S”

Dialing “8”

Config “8”, “t”, “u”, “v”, “T”,

“U”, “V”

Dialing “9”

Config “9”, “w”, “x”, “y”, “z”,

“W”, “X”, “Y”, “Z”

Dialing “0”

Config “0”, “*”, “#”, “$”, “&”,

“?”, “!”, “<”, “>”

Dialing “*”

Config “*”, “ .”

Dialing Dial as the first number or finish number sign

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3. Operating Method for Dialing

3.1 How to Dial a Phone

You can place calls after the phone is successfully registered to a SIP server/IP-PBX . Please confirm that all cables for power and network connectivity are correct .

3.1.1 BASIC CALL

1 . Place a call using the handset:

Line1/Line2 is in off-hook status, and then dial a number; dial # as the ending character after the last digit to immediately send the digits to the SIP server .

2 . Place a call using the speakerphone:

The phone has an active keypad . That means pressing a number on the dial-pad will take Line 1 off-hook: dial the number, and then dial # as the ending character after the last digit to immediately send the digits to the SIP server .

3.1.2 HOLD AND RESUME

1 . You can hold and resume calls . Only one call can be active at any given time; all other connected calls must be placed on hold .

1) Put a call on hold

Make sure the call you want to put on hold is enabled, then press the Hold key .

2) Resume a call from hold

Make sure the appropriate call is enabled, then press the Hold key or press the Line 1 or Line 2 key to resume the call on whichever line was on hold .

2 . Call Park feature

Enable Call Park feature and the Hold key can be used as a Park key (see below) .

3.1.3 VOLUME CONTROL

Press VOL+ to increase the volume and press

VOL- to decrease .

3.1.4 MUTE

If you do not want the called party to hear from your end of the line, press the Mute key; then they will not hear your conversation or background noise . You will still hear their conversation . This is often used while in conference calls .

3.1.5 MULTI-FUNCTION MEMORY KEYS

The speed dial memory keys have multiple modes of operation . They may also be used as hold, DND, transfer, and conference functions .

See the web settings of the call feature function .

3.1.6 THREE-WAY CONVERSATION

If Line 1 is holding and Line 2 is talking on an active call, initiate a conference call by pressing the conference key connecting all three parties .

When the phone is in three-way conference, the user cannot switch between base and handsets .

3.1.7 TRANSFER

The phone is capable of attendant transfers . For example: user A is conversing with user B . A wants to transfer the call conversation with B to user

C . User A would press the transfer key (a speed dial programmed with transfer function) and call user C . After the call between user A and user C is connected, user A would press the Transfer key again to leave the call and finalize the transfer function to connect user B with user C .

3.1.8 CALL PARK

The Hold key can be configured to utilize a call park function . Call Park is essentially sending an active call to a place holder on the server where someone else can then retrieve the call from its www.cetis.com

VOIP USER GUIDE (SECOND GENERATION)

“Parking spot .” Many PBXs have a Call Park and

Call Retrieval special feature code .

Park is programmed in the phone under Call

Features => Speed-Dial and MWI OneTouch sections . Set Park Mode: to Park | Hold Key

Active: The parking place code or pilot number

| Hold Key Idle: The retrieval from parking place code .

3.1.9 REDIAL

Press the Redial key to dial the last number called . The last number dialed will be erased after 15 minutes to protect guest privacy .

3.1.10 REGISTER HANDSET

The handset on the IP DECT phone is essentially a radio, and can register to the base in two ways: manual registration and automatic registration .

Manual registration: While on-hook, press the

Page key on the base unit for three seconds to begin the handset registration mode . The

Message indicator light will begin to flash . Press the * key for 3 seconds to register the handset, then you will hear a confirmation tone indicating a successful registration .

Automatic registration: Place the handset in the cradle of the base . The Message light begins to flash, indicating the handset is in register mode; the ON/OFF light on the handset flashes at the same time . If the handset registers successfully to the base, then the Message light on the base and the ON/OFF light on the handset will stop flickering and will give the prompt tone for a successful registration .

Note: Each base phone can register up to 5 handsets.

3.1.11 DELETE HANDSET

Keep pressing the Enter key on the base unit for

3 seconds . The Speaker will give a beep sound, then

Press “0” on the base unit to delete all the handsets from that base unit .

Press “1” on the base unit to delete the first handset from that base unit .

Press “2” on the base unit to delete the second handset from that base unit .

Press “3” on the base unit to delete the third handset from that base unit .

Press “4” on the base unit to delete the fourth handset from that base unit .

Press “5” on the base unit to delete the fifth handset from that base unit .

After the number key is pressed the Charge indicator light flashes, which means the handset is being deleted by the phone . When the Charge indicator light stops flashing, the deletion is complete .

3.1.12 SWITCH BETWEEN BASE AND

HANDSET

When a call is active on the base phone, press the Line 1 or Line 2 handset key and the handset will pick up the active call . If a call is active on the handset, press the Line 1 or Line 2 key on the base to switch the conversation to the base .

3.1.13 SWITCH BETWEEN LINE 1 AND

LINE 2

When Line 1 is on Hold and Line 2 is active, press the Line 1 key, and Line 1 will no longer be on

Hold—Line 2 is now on Hold . If Line 2 is on Hold and Line 1 is active, press the Line 2 key for Line 2 to resume and for Line 1 to be placed on Hold .

3.1.13 BASE PHONE AND CORDLESS

HANDSET CAN MAINTAIN

INDEPENDENT CONVERSATIONS

The base phone and the cordless handset can maintain conversations independently, with true two-line functionality . For Example: Line

1 can place a call from the base phone to one phone destination while Line 2 from the cordless handset can be active to a separate destination .

VOIP USER GUIDE (SECOND GENERATION) www.cetis.com 9

4. Web Interface

Settings

Connect both the phone and your PC on the same

LAN (Local Area Network), open the browser and enter the IP address of the Phone . The browser will ask you to enter the username and password .

Please enter the username and password as administrator to login .

4.2 Network Settings

You can get your network information from this page:

There are two access types to setup the SIP

Phone through the web interface: guest mode and administrator mode . Administrator mode enables more advanced settings while guest mode enables only the general settings . The default password is:

Username Password

Guest mode guest

Administrator mode admin guest admin

4.1 Home Page—Summary of

Network Parameters

After entering the username and password as administrator, the following screen is displayed:

4.2.1 WAN SETTINGS

WAN port network settings page . Supports static

IP, DHCP (to obtain dynamic IP address), and

PPPoE .

4.2.2 BASIC SETTINGS

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VOIP USER GUIDE (SECOND GENERATION)

Basic Setting

Network Mode Select WAN port network mode . Default is DHCP .

Device Name Set your Phone’s name .

Domain Name Set your Phone’s domain name .

Primary DNS Set the primary DNS IP address .

Secondary DNS Set the secondary DNS IP address .

4.2.3 DHCP

If there is a DHCP server in your local network, the phone will automatically obtain WAN port network information from your DHCP server .

4.2.4 STATIC IP SETTINGS

If you wish to set the phone to a static IP address, configure the IP address, domain name servers, subnet mask, and gateway here .

Static IP Setting (Required if Network Mode Is

Set to Static IP)

Static IP Address Set static IP address .

Subnet Mask Set network mask of static IP .

Default Gateway Set default gateway IP address of static IP .

4.2.5 PPPoE SETTINGS

PPPoE Setting (Required if Network Mode Is

Set to PPPoE)

User Account

Password

ISP Name

LCP Echo

Interval

Set your PPPoE user account .

Set the password of your

PPPoE account .

Set your ISP name . (Optional)

Set LCP echo interval time .

Range from 10–3600 seconds .

4.2.6 802.1x SETTINGS

802.1x Settings

802 .1x_Enable

Enable or disable 802 .1x authentication

802 .1x_UserName 80 .21x User name

802 .1x_Password

802 .1x Authentication password

4.2.7 LLDP SETTINGS

LLDP Settings

LLDP Enable Enable or disable LLDP feature

LLDP-MED (Link Layer Discovery Protocol-

Media Endpoit Discovery) is a vendor-neutral link layer protocol in the Internet Protocol Suite used by network devices for advertising their identity, capabilities, and neighbors on an IEEE 802 local area network, principally wired Ethernet . LLDP-

MED is enabled by default on the phone and is used to help the phone navigate to the correct

VLAN . If properly configured on the L2 switch, the phone should arrive on the VLAN segment it is directed to . Once on the correct VLAN, the phone will try to obtain an IP address via DHCP .

Notice: If user accesses the IP phone through

WAN port . She/he should use the new IP address to access the IP phone when the WAN port address was changed .

4.2.8 LAN SETTINGS

The LAN port is configurable: the LAN port can be mirrored to send all of the data flowing through the WAN port to a tool like wireshark for

VOIP USER GUIDE (SECOND GENERATION) www.cetis.com 11

diagnostic troubleshooting . The LAN port can be disabled entirely .

4.3 VoIP Settings

You can get your SIP account information and registration status from this page .

4.3.1 PRIMARY REGISTER

You can set up your SIP account on this page .

Register

Register Server

Enable Enable or disable this SIP account . Default is Disabled .

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Display Name Set display name of your SIP account .

Register Server

Address

Register Server

Port

User Name

Set register server’s IP address or domain name .

Set register server’s port number . Default is 5060 .

Password

Set user name (SIP account number) .

Set password of your SIP account .

Authorization

User Name

Domain Realm Set server authentication realm .

Outbound Proxy

Set authorization user name of your SIP account .

Same as

Register Server

Enable

Outbound Proxy

Enable or disable outbound proxy function . Default is On .

Proxy Address Set proxy server’s IP address or domain name .

Proxy Port

Set if your service provider has different proxy server from register server . Most of the service providers use the same address for both servers .

User Name

Set proxy server’s port number .

Set user name of proxy server .

Password Set password of proxy server account .

Protocol Control

Protocol Edition Support RFC .3261 (SIP 2 .0) .

DTMF Mode

User Agent

Detect Interval

Register Expire

Select DTMF mode . Choices can include RFC2833, In

Band, and SIP Info . Default is RFC2833 .

Set user agent; empty for default value .

Set detect interval time . The unit is a second . Default is 120 .

Set register expire time . The unit is a second . Default is 120 .

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VOIP USER GUIDE (SECOND GENERATION)

Message

Waiting

Indication

Set Disable/Enable message waiting through pull-down menu, including:

Disable: MWI is disabled, even if received NOTIFY message from the server indicating new voicemail, phone will not prompt .

Enable (Subscribe): MWI is enabled and SUBSCRIBE will be sent, if the server sends

NOTIFY message indicating new voicemail received, MWI

LED will blink to prompt .

Enable(No Subscribe): MWI is enabled, but phone will not send SUBSCRIBE, if the server sends NOTIFY message indicating new voicemail received, MWI LED will also blink to prompt .

Subscribe

Expire Time

Config the time of sending subscription message . Each interval time is sending a subscription message . Used mainly to subscribe to other’s state or voice message .

Local SIP Port Set local SIP port number .

Default is 5060 .

Local RTP Port Set local RTP port number .

Default is 12345 .

Transport

DNS Type

UDP/TCP transmission mode .

rport

DNS type: A request, DNS

SRV, NAPTR+SRV .

Open or close the rport mechanism .

IPv6, Not IPv4 Enable or disable IPv6 .

PRACK Enable or disable PRACK .

4.3.2 AUDIO SETTINGS

You can adjust sound and volume settings, set codecs and ring types and international signal standards on this page .

Audio Setting

Sound and Volume Control

VAD

AGC

Enable or disable Voice

Activated Detector function .

VAD can reduce RTP data to not send silence packet .

Default is Enabled .

Enable or disable Automatic

Gain Control function . AGC can keep constant voice volume . Default is Enabled .

AEC

Handset

Speaker

Ring Tone

Ringer

Codec Setting

Codec #1–4:

Enable or disable Automatic

Echo Cancellation function .

AEC can improve voice quality . Default is Enabled .

Set output volume of handset . Ranges from 1–8 .

Default is 4 .

Set output volume of speaker . Ranges from 1–8 .

Default is 4 .

Set volume of ring tone .

Ranges from 1–8 . Default is 5 .

Select ringer type .

G .723 .1 High

Rate

Prioritize the codec selections, there are four choices:

• G .711a

• G .711u

• G .729

• G .723 .1

Enable or disable G .723 .1 high rate .

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Audio Frame Set number of voice packets in one RTP frame .

Signal Standard Select signal standard .

There are 17 countries’ standards from which to choose .

Default Ring

Type

There are 7 kinds of ring tones from which to choose .

Default is type 0 .

4.3.3 CALL FEATURES

You can set call features, create blocked and/or restricted lists on this page .

Call Feature

Field Name

Mem1–Mem7 1 . Input speed dial number .

OR

2 . Configure the second feature: every memory key can be set as a feature key to HOLD, DND, transfer, or initiate a conference .

MWI OneTouch Input voice mail number .

Hold Key Active Configure the number of the

Park key . In Park mode, if a call is active on either line, press the Hold key to actively call the parking slot number .

This is a feature to place a call into a parking slot on the

PBX if the PBX is capable of that feature .

Hold Key Idle

Park Mode

Configure the number of the

Park key . In Park mode, if no call is active and a line is available, execute Idle by pressing the Hold key . Hold will call the programmed number (usually to retrieve a call in a parked state) .

Enable or disable park mode .

Hotline Mode Enable or disable the hotline function .

Hotline Number Program a hotline number for immediate dialing when off-hook .

Warm Line Time Set waiting time for the user picking up the phone to dial hotline number, the setting range is 0–9s, default is 0s .

If warm line time is 0s, then hotline number will be sent right away after off-hook .

If the range is 1–9s, take 3s as an example, the hotline number will be sent 3s later automatically without pressing any key .

As long as any key is pressed within that setting time, the timer will be suspended and the hotline call will fail .

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Call Forward

Forward Phone

Number

No Answer

Timeout

Select the type of call forward: default is OFF .

OFF: Disable call forward .

Busy: If the phone is busy, it will forward to the appointed phone .

No answer: If no answer, it will forward to the appointed phone .

Always: The caller is always forwarded to the appointed phone .

Call the forwarded phone number .

No answer call forward time setting .

Call Waiting Enable/disable Call Waiting .

Do Not Disturb Enable this option to refuse any calls .

Black List Set black list of numbers not to be accepted .

Restricted List Set restricted list of numbers not to be dialed .

In the Blocked List section of the web page, click

ADD to add a blacklisted number from which you do not want to receive calls:

Modify means edit or revise; Remove means delete the number which was added .

In the Phone Number file input a number to be blocked, then click Apply .

In the Restricted List page, click ADD to input a restricted number that can not be dialed from the phone:

After Phone Number input a number which is not to be dialed, then click the Apply button .

4.3.4 DIALING RULES

You can manage your dial rules on this page .

You can remove the option of sending digits immediately by pressing the # key . It is also possible to set the timeout from when the user stops dialing until the digits transmit to the server

(between 1 and 9 seconds) .

Digital Map Configuration

Field Name

Dialing Rules

Configuration

User Define

Rules

Description

Set dial ending rule . There are three kind of rules:

• End with “#” .

• Timeout: Set dial ending waiting time . The unit is second . Default is 5 seconds .

Define your dial ending rule by prefix number and length .

4.3.5 ADVANCED SETTINGS

You can set NAT (Network Address Translation) traversal function on this page .

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Advanced Setting

Field Name

Enable

Description

Enable or disable NAT

(Network Address

Translation) Traversal function . Default is disabled .

STUN Server

Address

STUN Server

Port

Set STUN server’s IP address .

Set STUN server’s port number .

Check Interval Set check interval time . The unit is second .

4.4 QoS Settings (Quality of

Service)/Virtual LAN (VLAN)

You can get your QoS information from this page and configure voice and data VLANs .

other valid number for a VLAN ID (1-4095) will set the VLAN ID to that number .

4.5 System Settings

You can set the phone’s system information

(syslog server, time, user management, and firmware updates) on these pages .

4.5.1 SYSLOG SERVER

Configure the Syslog Server on this page .

QoS Setting

Field Name

VLAN Enable

Decription

Enable voice VLAN . Default is disabled .

Tag VLAN Enable Enable VLAN tagging .

Default is disabled .

DiffServ Enable Enable DiffServ . Default is disabled .

Regarding QoS and VLAN ID . In order to troubleshoot VLANs, you may use the QuickKeys from the dial pad of:

VL - **85# Show the VLAN ID .

VS - **87*<kp>*<vlan id>#

Set the VLAN ID . Use value of 0 to turn off/disable

VLAN . Ex: * * 8 7 * 1 2 3 * 0 # will disable VLAN and should allow the phone to receive a DHCP address from the local network segment . Any

Syslog Server

Field Name Description

Syslog Server Enable or disable system log function . Default is disabled .

Server Address Set system log server’s IP address or domain name .

Server Port Set system log server’s port number . Default port is

49494, but is User Definable .

Events Only

Events Plus

Periodic Status

Capture only significant events (eg: Registration Lost or IP address change or

Reboot requested) .

Capture events as well as a periodic status (as defined in the Interval) (Status update eg: Registered,

Unregistered, Trying) .

Interval Interval from 30 seconds to 300 seconds to send information to the syslog server .

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4.5.2 TIME SETTINGS

Time settings such as Dailight Savings Time and

SNTP servers are configured on this page .

Administrator

Password

Set the password of administrator mode . Default is “admin .”

Verify Password Enter the new password of administrator mode again for verification .

Guest User ID Set the username of guest mode . Default is “guest .”

Guest Password Set the password of guest mode . Default is “guest .”

Verify Password Enter the new password of guest mode again for verification .

4.5.4 UPDATE FIRMWARE

Configure or execute firmware updates on this page .

4.5.3 USER MANAGEMENT

Configure users’ privileges and authentication on this page .

User Management

Keypad Password

Keypad

Password

Set the password of keypad .

Default is 123 .

Verify Password Enter the new keypad password again for verification .

User Management

Administrator

User ID

Set the username of administrator mode . Default is “admin .”

Update Firmware

Through This Web Page

Select File Select the firmware file and press Update Now button to upgrade .

Through FTP/TFTP Server

Server Type Select TFTP or FTP server to upgrade firmware .

Server Address Set server’s address .

User Name Set user name to update firmware .

Password

File Name

Set password to update firmware .

Set the firmware file name .

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4.6 My Configuration

You can save or export configuration files, reboot the phone or reset to factory default settings on this page . The configuration file exports as phone .cfg . When editing these files to create templates, save the new config files using the naming convention of <ConfigID> .cetis .cfg or

<mac address> .cetis .cfg .

My Configuration

System Action

Save

Configuration

Reset Factory

Default

Click Save button to save all the settings .

Click Reset button to restore all the settings to factory default .

Reboot Device Click Reboot button to reboot the phone .

Configuration Management

Request

ConfigID at

Boot Time

Enabled by default, the phone will audibly request the user to input the number of the configuration file to retrieve

(tftp server is default) and apply . The schema is ConfigID .

cetis .cfg .

Request a

MAC Address

Named

Configuration

File at Boot

Time

Configuration

Version

Number

Export

Configuration

Enabled by default, the phone will automatically request it’s MACADDRESS .cetis .cfg from the server (tftp server is default) and apply . The schema is MACADDRESS .cetis .cfg .

Default Configuration version number is 2 .1001 . As time goes by and changes are made to the configuration file,

(preferably in a uniform tool such as CetisConfigure ), the version number will increment .

Either the CetisConfigure will automatically increment, or the installer will need to do it manually . Every time a phone powers up or reboots, it will check to see if a newer

(higher numbered) version is present, and if it is, it will apply the newer file as it’s new configuration .

Click Export button to export configuration to the file phone .cfg .

Import

Configuration

Choose the configuration file and click Import button to import all setting .

Through FTP/TFTP Server

Server Type Select TFTP or FTP server to upgrade config file .

Server

Address

Set server’s address .

User Name Set user name of server .

Password Set password of server .

File Name Set the firmware file name .

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5. QuickKey Shortcuts

A number of “Quick Key” commands have been implemented for ease of maintenance and administration .

Each has a mnemonic which should make it easier to remember . In some cases, the command should be protected so the keypad password must be entered or the command will not be executed . In the descriptions below, the default keypad password <123> is represented as <kp> .

1 . **47#, (** IP #) announce the phone’s current IP address .

2 . **39#, (** FW #) announce the telephone current software release number .

3 . **85#, (** VL #) broadcast the telephone current VLAN ID .

4 . **83#, (** TF #) broadcast the current

TFTP server address .

5 . **72#, (** RB #) reboot the phone .

6 . **36#, (** DN #) broadcast the current

DN/extension number .

7 . **33*password#, (** DE*123 #) clear the phone current configuration, reset to default settings and reboot automatically .

8 . **77*password*config ID#, the phone downloads a new specified configuration file from the TFTP server . After downloading successfully, ignoring the config file version number, the phone will restart automatically .

9 . **87*password*VLANID#,

(** VS*123*newVLAN #) revises the phone’s VLAN ID; After revising VLAN ID successfully, announces the new VLAN ID, restarts the phone .

Example: Set the VLAN ID . Use value of 0 to turn off/disable VLAN .

Ex: * * 8 7 * 1 2 3 * 0 # will disable VLAN and should allow the phone to receive a

DHCP address from the local network segment . Any other valid number for a

VLAN ID (1-4095) will set the VLAN ID to that number .

10 . **89*<keypad password>*<TFTP server IP address>*<ConfigID>#,

Example: **89*<123>*<10 * 0 * 0 *

100>*<ConfigID>#,

The phone downloads the specified configuration file <ConfigID> from the

TFTP server at specified IP address

(10 .0 .0 .100) . After downloading successfully, the phone will apply the file and restart automatically .

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Toll Free: +1 .800 .462 .9446

Tel: +1 .719 .638 .8821

Email: info@cetis .com www .cetis .com

© 2015 Cetis, Inc . Product specifications and descriptions in this document subject to change without notice . Cetis TM registered trademarks of Cetis, Inc .

, Teledex ® , TeleMatrix ® , and Scitec ® are trademarks or

VoIP-2ndGen-V1-102015