Shark Cordless Handheld Vacuum Instructions

WANDVAC™ SYSTEM
Cordless Handheld Vacuum
WV361UK/WV362UK Series
INSTRUCTIONS
THANK YOU
for purchasing the Shark® Cordless Handheld Vacuum
To benefit from your product’s extended guarantee,
simply register your purchase at:
Sharkclean.co.uk/register-guarantee/
0800 862 0453
Scan QR code using mobile device
Please note, products purchased directly from Shark®
are automatically registered.
CONTENTS
Important Safety Instructions������������������������������������������������������������������������������� 4
Assembling your Shark® Cordless Vacuum��������������������������������������������������������� 6
Using Your Lithium ION Battery��������������������������������������������������������������������������� 7
LED battery Power and Charging Indicators����������������������������������������������������������� 7
Recycling your Lithium ION Battery��������������������������������������������������������������������������� 7
Charging Your Lithium ION Battery��������������������������������������������������������������������� 8
Using Control Settings������������������������������������������������������������������������������������������� 9
Cleaning Modes����������������������������������������������������������������������������������������������������� 10
TIP: You can find
the model and serial
numbers on the QR
code label which is
located on the bottom
of the dust cup.
RECORD THIS INFORMATION
Model Number: ������������������������������
Date of Purchase (Keep receipt): ����������������
Store of Purchase: ����������������������������
Maintaining your Vacuum Cleaner���������������������������������������������������������������������� 11
Emptying the Dust Cup�������������������������������������������������������������������������������������������������11
Cleaning the Dust Cup���������������������������������������������������������������������������������������������������11
Cleaning the Filters���������������������������������������������������������������������������������������������������������11
Maintaining the Floor Nozzle��������������������������������������������������������������������������������������12
Checking for blockages������������������������������������������������������������������������������������������������13
Troubleshooting Guide������������������������������������������������������������������������������������������14
TECHNICAL SPECIFICATIONS
Voltage:
11.1v
Additional Accessories Available������������������������������������������������������������������������15
Guarantee����������������������������������������������������������������������������������������������������������������16
Battery Warranty����������������������������������������������������������������������������������������������������19
PLEASE READ CAREFULLY AND KEEP FOR
FUTURE REFERENCE.
This instruction manual is designed to help
you get a complete understanding of your
new Shark® Vacuum.
If you have any questions, please call the
Customer Service line on 0800 862 0453.
2
s h a r kc l e a n . c o . u k
This marking indicates that this product should not be disposed with
other household wastes throughout the EU. To prevent possible harm to
the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material
sources. To return your used device, please use the return and collection
systems or contact the retailer where this product was purchased. They
can take this product for environmentally safe recycling.
s h a r kc l e a n . c o . u k
3
IMPORTANT SAFETY INSTRUCTIONS
19 When powered on, keep the vacuum
moving over the carpet surface at all times
to avoid damaging the carpet fibres.
To reduce the risk of shock and unintended operation, turn off power
and remove the ION Power Pack battery before servicing.
20 If you have delicate or wool carpets,
particularly loop pile, please try the vacuum
on a hidden area first to ensure the spinning
brush-rolls do not damage or unpick carpet
fibres.
FOR HOUSEHOLD USE ONLY • PLEASE READ ALL INSTRUCTIONS
BEFORE USING THIS VACUUM.
NOTE: If you have delicate or wool carpets, particularly loop pile, please try the
vacuum on a hidden area first to ensure the spinning brush-rolls do not damage
or unpick carpet fibres.
WARNING
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY,
OR PROPERTY DAMAGE:
1
2
This vacuum consists of a motorised
nozzle, wand, and handheld vacuum.
These components contain electrical
connections, electrical wiring, and
moving parts that potentially present
risk to the user.
Before each use, carefully inspect
all parts for any damage. If a part is
damaged, discontinue use.
3
Use only identical replacement parts.
4
This vacuum contains no serviceable parts.
5
Use only as described in this manual.
DO NOT use the vacuum for any
purpose other than those described
in this manual.
6
7
With the exception of the filters and dust
cup, DO NOT expose any parts of the
vacuum to water or other liquids.
DO NOT allow the appliance to be
used by children. Keep the appliance
and its cord out of reach of children.
Do not allow to be used as a toy. Close
supervision is necessary when used near
children.
GENERAL USE
8
4
This appliance can be used by persons
with reduced physical, sensory or
mental capabilities or lack of experience
and knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way
and understand the hazards involved.
Cleaning and user maintenance shall
not be done by children.
s h a r kc l e a n . c o . u k
9
Always turn off the vacuum before
connecting or disconnecting any current
carrying hoses, motorised nozzles,
chargers, batteries, or other electrical
or mechanical parts.
10 DO NOT handle plug or vacuum with
wet hands.
11
DO NOT use without dust cup, filters,
and brush-roll in place.
12 Only use Shark® branded filters and
accessories. Damage caused by nonShark filters and accessories may not be
covered by the warranty.
13 DO NOT put any objects into nozzle
or accessory openings. DO NOT use
with any opening blocked; keep free
of dust, lint, hair, and anything that
may reduce airflow.
14 DO NOT use if nozzle or accessory
airflow is restricted. If the air paths or
the motorised floor nozzle become
blocked, turn the vacuum off. Remove
all obstructions before you turn on the
unit again.
15 Keep nozzle and all vacuum openings
away from hair, face, fingers, uncovered
feet, or loose clothing.
16 DO NOT use if vacuum is not working as
it should, or has been dropped, damaged,
left outdoors, or dropped into water.
17 Use extra care when cleaning on stairs.
18 DO NOT leave the vacuum unattended
while powered on.
21 DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails,
screws, or coins)
d) Large quantities of dust (including
drywall, fireplace ash, or embers).
DO NOT use as an attachment to
power tools for dust collection.
e) Smoking or burning objects (hot
coals, cigarette butts, or matches)
f) Flammable or combustible materials
(lighter fluid, petrol, or kerosene)
g) Toxic materials (chlorine bleach,
ammonia, or drain cleaner)
22 DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may
contain explosive or toxic fumes or
vapours (lighter fluid, petrol, kerosene,
paint, paint thinners, mothproofing
substances, or flammable dust)
23 Turn off the vacuum before plugging in or
unplugging the charger.
24 Turn off the vacuum before any adjustment,
cleaning, maintenance or troubleshooting.
25 During cleaning or routine maintenance, DO
NOT cut anything other than
hair, fibres, or string wrapped around
the brush-roll.
26 Allow all filters to air-dry completely before
replacing in the vacuum to prevent liquid
from being drawn into electric parts.
27 DO NOT modify or attempt to repair
the vacuum or the battery yourself, except
as indicated in this manual.
DO NOT use the battery or vacuum
if it has been modified or damaged.
Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire,
explosion or risk of injury.
28 Turn off all controls before unplugging.
29 Always turn off this appliance before
connecting or disconnecting motorised
nozzle or hand tool.
BATTERY PACK
30 The battery is the power source for
the vacuum. Carefully read and follow
all charging instructions.
31 To prevent unintentional starting, ensure
the vacuum is powered off before picking
up or carrying the vacuum. DO NOT
carry the appliance with your finger
on the power switch.
32 Use only Dongguan DongKun Power
Technology Co. LTD charger
DK12-133090A-B or E-TEK
ZD012A133090BS. Use of an incorrect
charger may result in no charging, and/
or unsafe conditions. Use only Shark®
battery XSBT330EU.
33 Keep the battery away from all metal
objects such as paper clips, coins, keys,
nails, or screws. Shorting the battery
terminals increases the risk of fire
or burns.
34 If the battery is damaged, liquid may
be ejected from the battery. Avoid
contact with this liquid, as it may
cause irritation or burns. If contact
occurs, flush with water. If liquid comes
into contact with eyes, seek medical help.
35 Battery should not be stored at
temperatures below 37.4°F (3°C)
or above 104°F (40°C) to maintain
long-term battery life.
36 DO NOT charge battery at temperatures
below 40°F (5°C) or above 104°F (40°C).
37 Store the appliance indoors. DO NOT use
or store it below 37.4°F (3°C). Ensure the
appliance is at room temperature before
operating.
38 DO NOT expose the battery to fire
or temperatures above 265°F (130°C)
as this may cause an explosion.
SAVE THESE INSTRUCTIONS
s h a r kc l e a n . c o . u k
5
ASSEMBLY
1.Insert Wand into Nozzle.
2. Insert Handheld Vacuum into wand.
For proper operation, ensure all components are
completely connected and clicked into place.
Handheld
Vacuum
LI-ION BATTERY
3.Make sure the Dock Plate is facing upright. Slide
the Charging Post into the slot on the back of
the dock until it clicks into place.
4.Place the dock on the floor near a power socket.
Plug the Wall Charger into the socket, then
connect the cord to the port on the back of the
charging post.
5.Store Duster Crevice on the mount on the dock
plate.
NOTE: Once the charging post is installed, it can’t be
removed.
Prior to first use, charge the battery completely. A full charge takes approximately 3 hours.
RUNTIMES PER FULLY CHARGED BATTERY
Visit Sharkclean.co.uk online or review the included Quick Start Guide.
LED BATTERY POWER AND CHARGING INDICATORS
Charging
3.
Charging
Post
Charger
2.
Dock
Plate
Low
Mid
Nearly
Charge Charge Full
Full
Charge
NOTE: Full charge takes approximately 3 hours.
LEDs will shut off 10minutes after achieving full charge.
In Use
Wand
4.
Assembled
Dock
Space for spare
battery located here
Full
Mid
Low
Nearly
Charge Charge Charge Empty
No
Boost
Charge Mode
RECYCLING THE LI-ION BATTERY
1.
5.
Accessory
Storage
To order spare
batteries or
accessories visit
sharkclean.co.uk
This product uses a Li-ion rechargeable and recyclable battery. When the battery no longer holds a charge,
it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery. When your
Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with local
regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid
waste stream. Return spent power packs to an authorised recycling center or to retailer for recycling.
Contact your local recycling center for information on where to drop off the spent power pack.
Floor
Nozzle
NOTE: Your vacuum’s model and serial numbers can be
found on the QR code label on the bottom of the back of
the handheld vacuum.
6
s h a r kc l e a n . c o . u k
NOTE: A complete charge takes approximately 3 hours. The Li-ion battery will naturally decrease in capacity over time from
the 100% capacity of a new battery.
s h a r kc l e a n . c o . u k
7
CONTROLS
CHARGING AND STORAGE
CHARGER
BATTERY
Plug the Charger into a wall outlet.
POWER
To remove the battery from the hand vac or
the charging post, press the release tabs on the
battery cap and slide out the battery. To reinstall,
slide the battery into the compartment in the
handle unit it clicks, or into, or into the slot in the
dock charging post.
1
IN CHARGING DOCK
Press the On/Off button on the handle to turn
on ION power. To turn off power, press the
button again.
BOOST MODE
For an added boost in power, press and hold the
Button at the base of the handle of the handheld
vacuum. The Boost light will turn white in this
mode. Release the button to return to standard
power.
2
CHARGING HANDHELD VACUUM
OPTION 1 – IN CHARGING DOCK
OPTION 2 – CHARGING HANDHELD VACUUM
When the dock is assembled and plugged in, charge
the unit by placing it on the dock plate, with the
hook on the back of the wand over the charging
post. Make sure the contacts on the wand are
aligned with the contacts on the charging post.
To charge the handheld vacuum alone without the
dock, unplug the charger cord from the dock and
connect it directly to the port on the handheld
vacuum, near the nozzle opening.
When docked properly, the charging lights on the
handheld vacuum will blink, indicating that charging
has begun. When charging is complete, all three
indicator lights will illuminate steadily.
NOTE: The main unit comes with a partial charge. For maximum runtime, charge fully before first use (approximately
3 hours). Leaving the unit plugged in will not damage battery life..
8
s h a r kc l e a n . c o . u k
s h a r kc l e a n . c o . u k
9
CLEANING MODES
MAINTAINING YOUR VACUUM
EMPTYING THE DUST CUP
2
1
UPRIGHT WITH WAND
ABOVE-FLOOR HANDHELD
To clean floors, place foot on floor nozzle and tilt
handheld vacuum back.
To detach the handheld vacuum from the wand,
press the buttons on both sides of the handle, and
lift the handheld vacuum off the wand.
NOTE: To remove accessories from the handvac, press
the two release tabs on the side of the unit.
To reattach the handheld vacuum to the wand,
align the nozzle over the top of the wand and slide
it on until it clicks into place.
1. W
ith the power off, slide the release button
forward, and the dust cup will swing open. Tap
the filter screen lightly to knock off dust and
debris.
2. W
ipe dust screen lightly with cloth to remove
dust and dirt.
CLEANING THE DUST CUP AND FILTER
1
ABOVE-FLOOR WITH ACCESSORY
Attach desired accessory to handheld vacuum.
Press buttons on both sides of the handle to
remove accessory.
ABOVE-FLOOR WITH WAND
For more reach to clean above-floor areas, detach
the floor nozzle from the wand. Step on the floor
nozzle, and press the nozzle release button at the
bottom of the wand. Lift the wand to remove it.
To reattach the wand, align it over the nozzle neck,
then slide it on until it clicks into place.
NOTE: A
ll accessories are compatible with both the wand and the handheld vacuum.
10
s h a r kc l e a n . c o . u k
2
1.
With the dust cup open and the power off, press the
filter release latch on the bottom of the handle and
pull out the filter housing.
2.Press the tabs on both sides of the filter housing
and pull out the filter. To clean the dust cup and
filter, rinse them with lukewarm water only. Allow
all parts to air-dry completely. To reinstall the filter,
slide it back into the housing and press into place.
NOTE: Do not wash any parts or accessories in a dishwasher.
s h a r kc l e a n . c o . u k
11
MAINTAINING YOUR VACUUM
MAINTAINING YOUR VACUUM
CLEANING THE DUST CUP AND FILTER
CHECKING FOR BLOCKAGES
1
2
Checking for Blockages in the Handheld Vacuum:
1. Turn off vacuum.
2.
Remove the handheld vacuum from the wand.
3.
Check all intake openings to the dust cup and remove any
debris or blockages.
1.
To deep clean the dust cup and cyclone, use gentle
force to push the filter housing away from the dust
cup until the parts are separated at a 90 degree
angle, as shown above. Locate the wire handle on
the cyclone frame and use this to pull the cyclone
frame out of the dust cup.
Rinse or wipe clean the exposed dust cup and let
air-dry for 24 hours.
2.When the dust cup is completely dry, put the
cyclone frame back into place, making sure the
wire handle is tucked away before reassembling the
handvac. Use gentle force to reduce the 90 degree
angle between the filter housing and the dustcup.
Reassemble the dust cup and filter housing with a
click back in place inside the handvac body.
Checking for Blockages in the Wand:
1. Turn off vacuum.
2.
Detach the handheld vacuum and floor nozzle from the
wand.
3. Check both ends of the wand for blockages and debris.
CLEANING FLOOR NOZZLE
4. Clear away any debris or blockages.
If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or
objects caught in the brushroll.
1. Turn off the vacuum.
2.
Press the nozzle release button to detach the
nozzle from the wand.
3.
Using a coin, turn the four locks
counterclockwise to open, then lift off the cover
and tilt back the neck of the nozzle.
Checking for Blockages in the Floor Nozzle:
4.
Clear any blockages and remove any debris
from the brushroll and floor nozzle.
2. Detach the wand.
5.
Replace the cover by sliding the tabs into the
slots. Press down firmly on all sides. Turn locks
clockwise to close, until they click into place.
1. Turn off vacuum.
3. U
se the edge of a coin to open the four locks on the
bottom of the floor nozzle.
4. R
emove the cover and tilt back the neck of the
floor nozzle.
5. Check the opening and remove any debris or blockages.
6. R
eplace cover by firmly pressing down on all sides and
turning the locks clockwise to close.
DIRT ENGAGE™
FLOOR NOZZLE
FLOOR NOZZLE
12
s h a r kc l e a n . c o . u k
s h a r kc l e a n . c o . u k
13
MAINTAINING YOUR VACUUM
STANDARD ACCESSORIES
WARNING: To reduce the risk of shock and unintended operation, turn off
power and remove the battery before servicing.
A
B
Vacuum is not picking up debris. No suction or light suction. Third indicator light on hand vacuum is
solid yellow.
(Refer to Checking for Blockages section for more information.)
• D ust cup may be full; empty dust cup.
• Check floor nozzle for blockages; clear blockages if required.
• Remove any string, carpet fibres, or hair that may be wrapped around the brushroll.
• Check connection between hand vacuum and wand for blockages; clear blockages if required.
• Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the
filters before reinstalling them.
Vacuum lifts area rugs.
• Make sure you are not engaging Boost mode. Take care when vacuuming area rugs or rugs with delicately
sewn edges.
• Turn off the unit to disengage from the carpet, then restart.
My vacuum’s brushroll doesn’t spin..
• Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure
the handheld vacuum is tilted back far enough for the brushroll to engage while in use.
Vacuum turns off on its own.
There are several possible reasons for the vacuum turning off on its own, including blockages, battery
issues, and overheating. If vacuum turns off on its own, perform the following steps:
1. Turn on the vacuum and check the battery indicator lights on the hand vacuum. If recharging is needed,
make sure vacuum power is off before plugging in the charger.
2. Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section).
3. Check wand, accessories, and inlet openings and remove any blockages.
4. A
llow unit and battery to cool for at least 45 minutes, until they return to room temperature.
5. Press the On/Off switch to restart the vacuum.
Battery Indicator Lights on hand vacuum are flashing.
•B
ottom LED is solid yellow (Fig. A): Nozzle clog.
(See the Maintaining Your Vacuum section.)
• Top LED is flashing (Fig. B): Battery needs to
be charged.
Contact Customer Service at 0800 862 0453 or
Sharkclean.co.uk if you experience any of the
indications listed below:
• Top two LEDs are flashing (Fig. C): Overcurrent
or short.
• Top and bottom LEDs are flashing (Fig. D): Motor
is overheating.
• Middle LED is flashing (Fig. E): Overspeed.
• B ottom LED is flashing (Fig. F): Communication.
• B ottom LED blinking yellow (Fig. G): There may
be an electrical problem with the nozzle.
C
Fig. B
Fig. C
Fig. D
Fig. E
Fig. F
Fig. G
A
B
C
ADDITIONAL ACCESSORIES
D
E
Fig. A
Battery
Crevice Tool
Multi Surface Tool
Motorised Pet Tool
(included with some models)
Second Battery
(included with some models)
D
E
NOTE: If vacuum still does not operate properly, contact Customer Service at 0800 862 0453 or Sharkclean.co.uk.
NOTE: Not all accessories come with all units. Please see the Quick Start Guide for your unit's configuration.
To order additional accessories, visit Sharkclean.co.uk.
14
s h a r kc l e a n . c o . u k
s h a r kc l e a n . c o . u k
15
NOTES
TWO-YEAR LIMITED GUARANTEE
When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the
product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark® we are so
confident about the quality of our products that we give you an additional manufacturer’s guarantee of up to two
years (1 year as standard plus 1 year when you register). These terms and conditions relate to our manufacturer’s
guarantee only - your statutory rights are unaffected.
Every Shark® machine comes with a free parts and labour guarantee. Our customer service helpline
(0800 862 0453) is open from 9.00am to 6.00pm Monday - Friday. It’s free to call, and you’ll be put
straight through to a Shark® representative. You’ll also find online support at www.Sharkclean.eu/uk.
How do I register my extended Shark® guarantee?
You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following
information about your machine:
• Model Number
• Serial Number (only if available)
• Date you received the machine (from your in-store receipt or delivery note)
To register online, please visit www.Sharkclean.eu/uk/register-guarantee. Products purchased directly from Shark
are automatically registered.
IMPORTANT
• The manufacturer’s guarantee covers your product for 12 months (or for 2 years, if registered) starting on the
date of delivery.
• Please keep your receipt at all times. Should you need to use your guarantee (standard 1 year or further 1 year
extended) we will need your receipt to verify the information you have supplied to us is correct. The inability to
produce a valid receipt may invalidate your guarantee.
How long are new Shark® machines guaranteed for?
Our confidence in our design and quality control means that your new Shark® vacuum cleaner
is guaranteed for a total of two years (12 months plus an extended guarantee of 1 year).
What is covered by the free Shark® guarantee?
Repair or replacement of your Shark® machine (at Shark’s discretion to decide whether to replace or repair)
including all parts and labour. A Shark® guarantee is in addition to your legal rights as a consumer.
What is not covered by the free Shark® guarantee?
1. Blockages - for details of how to unblock your vacuum cleaner, please refer to the Instructions.
2. Normal wear and tear of parts which require regular maintenance and/or replacement to ensure the proper
functioning of your unit.
3. Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of
the vacuum cleaner which is not in accordance with the Shark® Instructions supplied with your machine.
4. Use of the vacuum cleaner for anything other than normal domestic household purposes.
5. Use of parts not assembled or installed in accordance with the operating instructions.
6. Use of parts and accessories which are not Shark® spares.
7. Faulty installation (except where installed by Shark®).
Where can I buy genuine Shark® spares and accessories?
Shark® spares and accessories are developed by the same engineers who developed your Shark® vacuum. You’ll
find a full range of Shark® spares, replacement parts and accessories for all Shark® machines at www.Sharkclean.eu.
Please remember that using non-Shark® spares may invalidate your manufacturer’s guarantee. However, your
statutory rights are unaffected.
16
s h a r kc l e a n . c o . u k
s h a r kc l e a n . c o . u k
17
NOTES
18
s h a r kc l e a n . c o . u k
NOTES
s h a r kc l e a n . c o . u k
19
Euro-Pro Europe Limited
3150 Century Way
Thorpe Park
Leeds
LS15 8ZB
0800 862 0453
sharkclean.co.uk
Illustrations may differ from actual product. We are constantly striving to
improve our products; therefore the specifications contained here in are
subject to change without notice.
© 2020 Shark Ninja Operating LLC. SHARK is a registered trademark of
SharkNinja Operating LLC.
WANDVAC is trademark of SharkNinja Operating LLC
WV361UK_WV362UK Series_IB_MP_201125_Mv2
PRINTED IN CHINA
@Sharkcleaninguk
@Sharkcleanuk
@Sharkcleanuk