Sentry True Wireless Earbuds BT960 User Manual

Below you will find brief information for BT960 True Wireless Earbuds. This document guides you through setting up and using your new earbuds, including pairing with your device, charging functions, and navigating music and calls with button controls. It also provides troubleshooting tips for common issues like unstable signals or pairing problems, ensuring a smooth user experience.

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Sentry BT960 Earbuds Manual | AI Chat & PDF Download | Manualzz

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Key features

  • Wire-free design for ultimate freedom

  • Automatic pairing and connection

  • Multi-function button controls for music and calls

  • Voice assistant activation

  • Portable charging case for extended use

  • Single earbud use capability

  • LED indicators for charging and pairing status

Frequently asked questions

Check if earbuds have power; if not, fully charge them before turning it on. Long press the power on/off button (the detailed operation, please refer to the manual).

Restart the bluetooth earbuds. Kindly check the compatibility and calling communication quality of the mobile phone. Confirm if the distance between earbuds and phone is too far or there are interference surrounded. Don't stay in the signal reflective environment.

Kindly check if the bluetooth earbuds is on mute status. Kindly check if bluetooth earbuds and phone are connected well. Then confirm if the distance between earbuds and phone is too far or there are interference surrounded.

User questions

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Patricia K.

What are the functions of the control buttons on the earbuds?

The buttons control On/Off (3s press), Pairing (3s press), Music Play/Pause (single click), Last Song (L double-click), Next Song (R double-click), Answer/Hang Up (single click), Reject Call (long press), Call Back Last Call (R triple-click), and Open Voice Assistant (L triple-click).

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Linda H.

How to reset the earbuds?

If the earbuds are not pairing correctly, they can be reset. To do so, delete the earbuds from the phone's Bluetooth settings, then long press both buttons on the earbuds for 10 seconds. After resetting, follow steps 1-4 in the manual to repair the earbuds to the phone.

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Linda Z.

What steps should be taken if the earbuds stop charging?

If the earbuds stop charging, clean the earbud bottom and the inductive pins using a cotton swab to remove dust or sweat.

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Patricia I.

How do accessories like large earpads affect the charging process?

Accessories like large earpads could obstruct the closure of the case, and may need to be removed to ensure proper charging. To confirm charging has started, ensure a red light appears when the earbuds are securely placed in the case and the lid is properly closed.

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Patricia K.

What do the blue and red indicator lights signal on the earbuds and charging case?

During pairing, the left earphone flashes blue, and the right flashes red and blue alternately. When powered on, the earphone flashes blue. Earbud charging shows a red light. Charging case lights flash blue when charging, and all four blue LEDs are solid when fully charged.

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Linda Z.

How should the BT960 wire-free earbuds and the charging case be charged?

To charge the case, use the USB cable and a power adapter; 4 blue LEDs indicate a full charge. To charge the earbuds, place them securely in the powered case; a red light confirms charging has started.

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