D-Link DG-102S User Manual

Rev. 01 (January 2001)

6DG102S...01

Printed in Taiwan

RECYCLABLE

Model DG-102S

VoIP Station Gateway

User’s Guide

Trademarks

Copyright  2000 D-Link Corporation.

Contents subject to change without prior notice.

D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc. All other trademarks belong to their respective proprietors.

Copyright Statement

No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from D-Link Corporation/D-Link Systems Inc., as stipulated by the United States Copyright

Act of 1976.

Hardware:

D-Link warrants each of its hardware products to be free from defects in workmanship and materials under normal use and service for a period commencing on the date of purchase from D-Link or its Authorized Reseller and extending for the length of time stipulated by the

Authorized Reseller or D-Link Branch Office nearest to the place of purchase.

This Warranty applies on the condition that the product Registration Card is filled out and returned to a D-Link office within ninety (90) days of purchase. A list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card.

If the product proves defective within the applicable warranty period, D-Link will provide repair or replacement of the product. D-Link shall have the sole discretion whether to repair or replace, and replacement product may be new or reconditioned. Replacement product shall be of equivalent or better specifications, relative to the defective product, but need not be identical. Any product or part repaired by D-Link pursuant to this warranty shall have a warranty period of not less than 90 days, from date of such repair, irrespective of any earlier expiration of original warranty period. When D-Link provides replacement, then the defective product becomes the property of D-Link.

Warranty service may be obtained by contacting a D-Link office within the applicable warranty period, and requesting a Return Material

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(such as a copy of the dated purchase invoice) must be provided. If Purchaser's circumstances require special handling of warranty correction, then at the time of requesting RMA number, Purchaser may also propose special procedure as may be suitable to the case.

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Software:

Warranty service for software products may be obtained by contacting a D-Link office within the applicable warranty period. A list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card. If a Registration Card for the product in question has not been returned to a D-Link office, then a proof of purchase (such as a copy of the dated purchase invoice) must be provided when requesting warranty service. The term "purchase" in this software warranty refers to the purchase transaction and resulting license to use such software.

D-Link warrants that its software products will perform in substantial conformance with the applicable product documentation provided by

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D-Link's sole obligation under this software warranty shall be to replace any defective software product with product which substantially conforms to D-Link's applicable product documentation. Purchaser assumes responsibility for the selection of appropriate application and system/platform software and associated reference materials. D-Link makes no warranty that its software products will work in combination with any hardware, or any application or system/platform software product provided by any third party, excepting only such products as are expressly represented, in D-Link's applicable product documentation as being compatible. D-Link's obligation under this warranty shall be a reasonable effort to provide compatibility, but D-Link shall have no obligation to provide compatibility when there is fault in the third-party hardware or software. D-Link makes no warranty that operation of its software products will be uninterrupted or absolutely error-free, and no warranty that all defects in the software product, within or without the scope of D-Link's applicable product documentation, will be corrected.

D-Link Offices for Registration and Warranty Service

The product's Registration Card, provided at the back of this manual, must be sent to a D-Link office. To obtain an RMA number for warranty service as to a hardware product, or to obtain warranty service as to a software product, contact the D-Link office nearest you. An addresses/telephone/fax list of D-Link offices is provided in the back of this manual.

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FCC Warning

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-Consult the dealer or an experienced radio/ TV technician for help.

The device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interface.

(2) This device must accept any interference received, including interference that may cause undesired operation.

.

Table of Contents

INTRODUCTION .............................................................................................................................................................................. 1

F EATURES .......................................................................................................................................................................................... 1

UNPACKING AND SETUP .............................................................................................................................................................. 2

U NPACKING ....................................................................................................................................................................................... 2

I

DENTIFYING

E

XTERNAL

C

OMPONENTS

............................................................................................................................................. 2

Front Panel................................................................................................................................................................................... 2

Rear Panel .................................................................................................................................................................................... 2

P HYSICAL I NSTALLATION .................................................................................................................................................................. 3

C

ONNECTING THE

N

ETWORK

C

ABLE

................................................................................................................................................. 3

Connecting the VoIP Gateway to a PC ........................................................................................................................................ 4

Connecting the VoIP Gateway to a Hub/Switch........................................................................................................................... 4

UNDERSTANDING INDICATORS ................................................................................................................................................ 5

CONFIGURATION ........................................................................................................................................................................... 6

C ONFIGURING THE V O IP G ATEWAY .................................................................................................................................................. 6

Configuring the VoIP Gateway using a Console.......................................................................................................................... 6

Setting Up a Console .................................................................................................................................................................................6

Configuring the VoIP Gateway Using Telnet............................................................................................................................................7

Console Usage Conventions ......................................................................................................................................................................7

First Time Connecting To The VoIP Gateway ..........................................................................................................................................7

Configuration Settings.................................................................................................................................................................. 8

Configure IP...............................................................................................................................................................................................8

Configuring the VoIP Gateway using a Web Browser ............................................................................................................... 10

Setting Up the Connection.......................................................................................................................................................................10

USING THE BOOT MENU ............................................................................................................................................................ 16

Configure IP.............................................................................................................................................................................................16

Configure SNMP .....................................................................................................................................................................................17

Device Information..................................................................................................................................................................................18

Update Firmware and Configuration Files...............................................................................................................................................19

Save Changes...........................................................................................................................................................................................20

Factory Reset ...........................................................................................................................................................................................21

Restart System .........................................................................................................................................................................................22

WEB-BASED MANAGEMENT ..................................................................................................................................................... 23

I NTRODUCTION ................................................................................................................................................................................ 23

G

ETTING

S

TARTED

.......................................................................................................................................................................... 23

M ANAGEMENT ................................................................................................................................................................................ 23

Config Device IP Address .......................................................................................................................................................................24

Config Call Agent IP Address .................................................................................................................................................................25

Device Information..................................................................................................................................................................................26

System Gains ...........................................................................................................................................................................................28

Dynamic IP Assignment ..........................................................................................................................................................................29

Static IP Assignment................................................................................................................................................................................30

DHCP Relay Settings...............................................................................................................................

Error! Bookmark not defined.

NAT Configuration..................................................................................................................................................................................32

Local Server Configuration......................................................................................................................................................................33

SNMP Trap Configuration.......................................................................................................................................................................35

Administration Management ...................................................................................................................................................................36

Ethernet Statistics ....................................................................................................................................................................................37

DSP Statistics...........................................................................................................................................................................................38

Tcid Configuration...................................................................................................................................................................................39

Coding Profile..........................................................................................................................................................................................40

xGCP Configuration ................................................................................................................................................................................41

Firmware and Configuration Update .......................................................................................................................................................42

Save Changes...........................................................................................................................................................................................43

Factory Reset ...........................................................................................................................................................................................44

Restart System .........................................................................................................................................................................................45

COMMAND LINE INTERFACE................................................................................................................................................... 46

General Setup Commands........................................................................................................................................................................46

TFTP Client Setup Commands ................................................................................................................................................................48

SPECIFICATIONS .......................................................................................................................................................................... 50

CLARENT CPE GATEWAY CONFIGURATION..................................................................................................................... 53

DG-102S VoIP Station Gateway

1

Introduction

Thank you for choosing the D-Link DG-102S, the value leader for VoIP products.

The D-Link DG-102S VoIP Station Gateway links traditional telephony networks to IP networks with conventional telephony devices such as analog phones or fax machines. The DG-102S includes two loop start

Foreign Exchange Subscriber (FXS) interfaces with normal RJ-11 telephone connectors that provide voice/fax communication over the IP network, and it also provide two 10/100 Mbps dual speed Ethernet ports. One

Ethernet port is for a DSL/Cable Modem or other WAN devices, and the other is for connection to create a home or small office LAN networks. The built-in DHCP server/client and Network Address Translation (NAT) function automatically assign IP address for LAN users, allowing multiple users to share a single Internet connection. It can be configured/monitored via the Console, Web browser or Telnet and SNMP management is also supported.

By routing calls over the Internet or any IP network, this gateway can reduce or eliminate long distance or interoffice phone charges. Corporations can also enjoy the benefits of network consolidation and reduction of leased lines by relying on the Internet service providers to deliver toll-quality voice communications over the IP networks.

Features

Designed for versatility and performance, the DG-102S VoIP Gateway provides the following features:

♦ Two analog loop-start FXS interfaces using female RJ-11 connectors

♦ One analog POTS interface for PSTN Life Line

♦ One 10/100 WAN port for connecting to a call agent

♦ One 10/100 LAN port for connecting to a local network

♦ IP address assignment using DHCP (Dynamic Host Configuration Protocol) or static configuration

♦ Silence suppression to reduce bandwidth consumption

♦ Comfort noise generation for a more natural feel

♦ Adaptive jitter buffer for smooth voice reception

♦ Lost packet recovery ability for improved voice quality

♦ Command port for easy configuration

♦ Remote software download/update

♦ Support IP sharing to allow multiple users to access the Internet via a single IP address

♦ Support all normal phone features including call waiting, call forwarding, etc.

♦ Support Caller ID

♦ Support QoS to guarantee voice quality

♦ Life Line support

1. Automatic fall back to PSTN in case of power failure or network breakdown

2. Intelligent dialing mode (IP/PSTN Call) alternation via configurable hot key (“ # “ key is the default)

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DG-102S VoIP Station Gateway

2

Unpacking and Setup

Unpacking

Open the shipping carton and carefully remove all items. In addition to this User's Guide, ascertain that you have:

♦ One DG-102S VoIP Gateway

♦ A/C Power Adapter

If any item is found missing or damaged, please contact your local reseller or D-Link directly at one of the offices listed at the rear of the manual for replacement.

Identifying External Components

This section identifies all the major external components of the device. Both the front and rear panels are shown, followed by a description of each panel feature. The indicator panel is described in detail in the next chapter.

Front Panel

The figure below shows the front panels of the device.

♦ LED Indicator Panel Refer to the next chapter, “ Understanding Indicators ,” for detailed information about each of the VoIP Gateway’s LED indicators.

Rear Panel

The figure below shows the rear panel of the device.

2

DG-102S VoIP Station Gateway

♦ AC Power Connector For the included power adapter. If you use a power adapter other than the one included with the product please make sure it has a DC output of 12VDC/1A.

♦ Diagnostic Port An RS-232 serial port used to configure the device. Plug one end of a straight-through wired RS-232 cable to the device and the other end to a serial port of a PC running a terminal emulation program (such as Microsoft HyperTerminal) or a VT-100 terminal.

♦ Ethernet WAN A 10/100 dual-speed Ethernet port fitted with an RJ-45 connector used to connect the

VoIP gateway to a WAN device (usually a router). This port accepts Category 3, 4 or 5 UTP cabling with an RJ-45 connector.

♦ Ethernet LAN A 10/100 dual-speed Ethernet port fitted with an RJ-45 connector used to connect the

VoIP gateway to a LAN device (hub, switch, PC, etc.). This port accepts Category 5 or better UTP cabling with an RJ-45 connector.

♦ Phone 1 to 2 Normal RJ-11 phone jacks used to connect telephones and fax machines. Plug your normal telephone(s) and/or fax machine directly into any of these jacks.

♦ Line Normal RJ-11 phone jack used to connect to a standard telephone wall outlet

Physical Installation

Use the following guidelines when choosing a place to install the VoIP Gateway:

♦ The surface must support at least 1 kg.

♦ The power outlet should be within 1.82 meters (6 feet) of the device.

♦ Visually inspect the power cord and see that it is secured to the AC power connector.

♦ Make sure that there is proper heat dissipation from and adequate ventilation around the device. Do not place heavy objects on the unit.

When installing the unit on a desktop or shelf, the rubber feet included with the device should first be attached. Attach these cushioning feet on the bottom at each corner of the device. Allow adequate space for ventilation between the device and the objects around it.

Connecting the Network Cable

Category 3, 4 or 5 UTP cable can be used to make the Ethernet connection to your WAN router.

The maximum cable run between the DG-102S and the supporting call agent is 100 meters. The cable must be straight (not a crossover cable) with RJ-45 connectors at each end. Make the network connection by plugging one end of the cable into the RJ-45 jack of the DG-102S, and the other end into a port on your WAN router.

3

DG-102S VoIP Station Gateway

Connecting the VoIP Gateway to a PC

Once the device has been connected to a PC, you will need a separate IP address and a straight cable.

Connecting the VoIP Gateway to a Hub/Switch

To connect the device to either a hub or switch, you must connect the straight cable to the Uplink port.

4

DG-102S VoIP Station Gateway

3

Understanding Indicators

Before configuring your VoIP Gateway, take a few minutes to look over this section and familiarize yourself with the front panel LED indicators depicted below.

♦ Power This LED is lit when the device is receiving power; otherwise, it is unlit.

♦ Status This LED will flash quickly when the CPE is either performing a self test or booting up. The LED will remain lit when the system is ready for a connection with the call agent; it will remain dark when the system is ready but can not receive an acknowledgement from the call agent.

♦ WAN This LED displays the connection speed, link status, and activity on the 10/100 dual-speed Ethernet port that is used to connect to your WAN device (usually a router).

10/100M − This indicator remains unlit when there is no connection, or the port is operating at

10Mbps through a connection to a 10BASE-T device. It is lit when the port is operating at 100Mbps through a connection to a dual-speed or 100BASE-TX Fast Ethernet device.

Link/Act − When a good link to a powered-up but idle device is detected on a port, this indicator shines steadily. When packets are received from the device, the indicator blinks off and on.

♦ LAN This LED displays the connection speed, link status, and activity on the 10/100 dual-speed Ethernet port that is used to connect to your LAN.

10/100M − This indicator remains unlit when there is no connection, or the port is operating at 10Mbps through a connection to a 10BASE-T device. It is lit when the port is operating at 100Mbps through a connection to a dual-speed or 100BASE-TX Fast Ethernet device.

Link/Act − When a good link to a powered-up but idle device is detected on a port, this indicator shines steadily. When packets are received from the device, the indicator blinks off and on.

♦ Line Lights when PSTN line is in use.

♦ Phone 1 to 2 Lights when standard phone port is in use

NOTE: If a powered-up device is connected to a port and the port’s Link/Act status indicator is unlit, the most probable cause is a cabling or connection problem (for example, wrong cable type or bad contact) or a device malfunction.

5

DG-102S VoIP Station Gateway

4

Configuration

In order to use the DG-102S VoIP gateway, you must first configure it.

Configuring the VoIP Gateway

There are two ways to configure the VoIP gateway, both of which are discussed below. They are:

♦ Using a terminal or PC running terminal emulation software connected to the diagnostic port via an RS-232 cable. In the discussion below, the terminal (or PC) is referred to as a console and the connection a console connection.

♦ Using a web browser on a PC connected to the device via the WAN or LAN Ethernet connections. In the discussion below, the PC running the browser is referred to as the management station.

Configuring the VoIP Gateway using a Console

Setting Up a Console

First-time configuration must be carried out through a "console," that is, either (a) a VT100-type serial data terminal, or (b) a computer running communications software set to emulate a VT100. The console must be connected to the Diagnostics port. This is an RS-232 port with a 9-socket D-shell connector and DCE-type wiring. Make the connection as follows:

1. Obtain suitable cabling for the connection.

You can use either (a) a "null-modem" RS-232 cable or (b) an ordinary RS-232 cable and a null-modem adapter. One end of the cable (or cable/adapter combination) must have a 9-pin D-shell connector suitable for the Diagnostics port; the other end must have a connector suitable for the console's serial communications port.

2. Power down the devices, attach the cable (or cable/adapter combination) to the correct ports, and restore power.

3. Set the console to use the following communication parameters for your terminal:

♦ 9600 baud

♦ VT-100/ANSI compatible

♦ No parity checking (sometimes referred to as "no parity")

♦ 8 data bits (sometimes called a "word length" of 8 bits)

♦ 1 stop bit (sometimes referred to as a 1-bit stop interval)

♦ No Flow control

♦ VT-100/ANSI compatible

♦ Arrow keys enabled

A typical console connection is illustrated below:

6

DG-102S VoIP Station Gateway

Example of a Console Connection

Configuring the VoIP Gateway Using Telnet

Once you have set an IP address for your device, you can use a Telnet program (in a VT-100 compatible terminal mode) to access and configure it. Most of the screens are identical, whether accessed from the console port or from a Telnet interface.

Console Usage Conventions

The console interface makes use of the following conventions:

Items in < angle brackets > can be toggled on or off using the space bar.

Items in [ square brackets ] can be changed by typing in a new value. You can use the Backspace and Delete keys to erase characters behind and in front of the cursor.

The up and down arrow keys, the left and right arrow keys, the Tab key and the Backspace key can be used to move between selected items. It is recommended that you use the Tab key and Backspace key for moving around the console.

Items in UPPERCASE are commands. Moving the selection to a command and pressing Enter will execute that command, e.g. APPLY, etc.

Please note that the command

APPLY

only applies for the current session. Use Save Changes from the

Main Menu for permanent changes.

First Time Connecting To The VoIP Gateway

First make the console connection to the device and then power it on. If your terminal (or terminal emulation program) is properly configured according to the specifications defined above, you will see the POST test and the boot up process. During this process, press <Ctrl+C> to reach the Boot Menu (shown below).

7

DG-102S VoIP Station Gateway

Initial Screen, First Time Connecting to the device

If the boot up process has proceeded too far and you did not reach the Boot Menu shown above, unplug the device, plug it back in (to restart the boot up process), and press <Ctrl+C> until the Boot Menu appears.

Configuration Settings

In order for the VoIP to function, you must provide the device with the following information:

♦ Define where the device receives its IP settings from.

♦ IP settings – IP Address, Subnet Mask, and Default Gateway

♦ Notify Entity – The address of the call agent

♦ Residential Gateway – A name for the VoIP gateway as it will be known by the call agent.

All of these settings are found in the first menu item in the Boot Menu named IP Configuration .

Configure IP

Use the <Tab> key to highlight the first menu item Configure IP and press <Enter>. The IP Configuration screen will now be displayed:

8

DG-102S VoIP Station Gateway

Boot Menu---IP Configuration screen

♦ Notify Entity Enter the appropriate information for you call agent into this field.

♦ Residential GW This is the name your VoIP gateway will be known as by the call agent. It usually consists of the IP address or a normal name.

♦ BOOTP Use the <Space> key to choose the method that the VoIP gateway will use to obtain its IP settings once it is rebooted (restarted). Choices include:

Manual – When Manual is chosen, the VoIP gateway will obtain its IP settings from the fields located just below.

BOOTP – When BOOTP is chosen, the VoIP gateway will attempt to obtain its IP settings from a

BOOTP server located on your LAN.

DHCP – When DHCP is chosen, the VoIP gateway will attempt to obtain its IP settings from a DHCP server located on your LAN.

♦ IP Address Enter an IP address for the VoIP gateway.

♦ Subnet Mask Enter a subnet mask for the VoIP gateway.

♦ Default Gateway Enter the IP address of the WAN device (usually a router) you are using to make the

WAN connection.

After you have finished, press <Ctrl+S> to save changes to RAM. Next, press the <Esc> key to return to the Boot

Menu. Position the cursor over the Save Changes item and press <Enter>. This will save the settings to NV-RAM so they will still be present after powering off or restarting the device. Make sure the Reset button on the rear panel of the device is in the down position. Position the cursor over the Restart System item and press <Enter> for the changes to take effect.

Your VoIP is now configured for use.

9

DG-102S VoIP Station Gateway

Configuring the VoIP Gateway using a Web Browser

Setting Up the Connection

In order to use a web browser to configure the VoIP gateway, you must make sure it has a valid Ethernet connection to a PC or LAN via its LAN or WAN ports.

The VoIP gateway comes with a default IP address of 10.1.10.4. You must make sure the PC is in the same IP domain as the VoIP gateway. You can do this by changing the IP address of the PC as shown below.

Once this is done, run any browser on the PC and point it to the default IP address of the VoIP as shown below:

10

DG-102S VoIP Station Gateway

Initial Window, First Time Connecting to the Web-Based Management Module

Click on the Login to the web-based management module button in the middle of the window. The following window will be displayed:

Initially, the VoIP gateway does not have a Username or Password. To log in, simply click on the OK button.

The following window will be displayed:

11

DG-102S VoIP Station Gateway

Device Information window

To begin configuring the device, click on the Config IP folder on the left-hand side of the window (shown below).

12

DG-102S VoIP Station Gateway

Next, click on Config Device IP Address . The following window will appear:

13

DG-102S VoIP Station Gateway

Configure Device IP Address window

The items on this window are described below:

♦ Get IP From Choose the method the VoIP gateway will use to obtain its IP settings once it is rebooted

(restarted). Choices include:

Manual – When Manual is chosen, the VoIP gateway will obtain its IP settings from the fields located just below.

BOOTP – When BOOTP is chosen, the VoIP will attempt to obtain its IP settings from a BOOTP server located on your LAN.

DHCP – When DHCP is chosen, the VoIP will attempt to obtain its IP settings from a DCHP server located on your LAN.

♦ IP Address Enter an IP address for the VoIP gateway.

♦ Subnet Mask Enter a subnet mask for the VoIP gateway.

♦ Default Gateway Enter the IP address of the WAN device (usually a router) you are using to make the

WAN connection.

Click on the Save button at the bottom right of the screen to save the settings.

Next, click on the Config Call Agent IP Address item in the list at the left of the screen. The following window will appear:

14

DG-102S VoIP Station Gateway

Configure Call Agent IP Address window

The items on this window are described below:

♦ Notify Entity Enter the appropriate information for you call agent into this field.

♦ RGW Name This is the residential gateway name your VoIP gateway will be known as by the call agent.

It usually consists of the IP address or a normal name.

♦ DNS IP Enter the IP address for the closest DNS server in this field.

♦ DNS State When this item is enabled and the call agent is not responding, the device will try to get the call agent’s IP settings from the DNS server defined above.

Click on the Save button at the bottom right of the screen to save the settings.

15

DG-102S VoIP Station Gateway

5

Using The Boot Menu

The DG-102S VoIP gateway features a Boot Menu, which is described in this chapter.

To access the Boot Menu, you must first make sure the console is connected to the Diagnostics port (an RS-232 port with a 9-socket D-shell connector and DCE-type wiring) and the appropriate cabling for the connection is being used. Please see the previous chapter, “ Configuration,” for additional information. Next, power the device on by simply plugging it in. You will see the POST test and the boot up process. During this process, press

<Ctrl+C> to reach the Boot Menu. If the boot up process has proceeded too far and you did not reach the Boot

Menu shown below, unplug the device, plug it back in (to restart the boot up process), and press <Ctrl+C> until the Boot Menu appears.

Boot Menu---Opening screen

Configure IP

This screen allows you to enter information necessary for the initial configuration of this device.

Use the arrow keys to highlight the first menu item on the Boot Menu, Configure IP, and press <Enter>. The IP

Configuration screen will be displayed:

16

DG-102S VoIP Station Gateway

Boot Menu---IP Configuration screen

Each item on the IP Configuration screen is described below:

♦ Notify Entity Enter the appropriate information for you call agent into this field.

♦ Residential GW This is the name your VoIP gateway will be known as by the call agent. It usually consists of the IP address or a normal name.

♦ BOOTP Use the <Space> key to choose the method that the VoIP gateway will use to obtain its IP settings once it is rebooted (restarted). Choices include:

Manual – When Manual is chosen, the VoIP gateway will obtain its IP settings from the fields located just below.

BOOTP – When BOOTP is chosen, the VoIP gateway will attempt to obtain its IP settings from a

BOOTP server located on your LAN.

DHCP – When DHCP is chosen, the VoIP gateway will attempt to obtain its IP settings from a DHCP server located on your LAN.

♦ IP address Enter an IP address for the VoIP gateway.

♦ Subnet mask Enter a subnet mask for the VoIP gateway.

♦ Default gateway Enter the IP address of the WAN device (usually a router) you are using to make the

WAN connection.

After you have finished, press <Ctrl+S> to save changes to RAM. Next, press the <Esc> key to return to the Boot

Menu. Position the cursor over the Save Changes item and press <Enter>. This will save the settings to NV-RAM so they will still be present after powering off or restarting the device. Make sure the Reset button on the rear panel of the device is in the down position. Position the cursor over the Restart System item and press <Enter> for the changes to take effect. Your VoIP is now configured for use.

Configure SNMP

17

DG-102S VoIP Station Gateway

This screen allows you to set an SNMP trap manager.

Boot Menu---SNMP Configuration screen

Each item on the SNMP Configuration screen is described below:

♦ SNMP AuthTrap Enables or disables the SNMP trap function.

♦ Community Enter the community name of the trap manager.

♦ IP Enter the IP address of the trap manager.

Device Information

This screen displays various types of information about the DG-102S as well as allowing you to enter information pertaining to name, location, and how to reach the person responsible for maintaining the device.

Use the arrow keys to highlight the second menu item on the Boot Menu, Device Information, and press <Enter>.

The Device Information screen will be displayed:

18

DG-102S VoIP Station Gateway

Boot Menu---Device Information screen

Each item on the Device Information screen is described below:

♦ Device Type This displays the model name of this device.

♦ Boot PROM Version This displays the version number of the device’s startup code.

♦ Firmware Version This displays the version number of the device’s runtime code.

♦ Hardware Revision This displays the revision number of the hardware circuitry.

♦ System Name This is a user-defined name for this device.

♦ System Location This is a user-defined physical location of the device.

♦ System Contact This is user-defined contact information for the person or department responsible for the maintenance of this device.

♦ MAC Address This displays the MAC address of this device.

♦ Serial Number This displays the serial number of this device

♦ Country Code This is a user-defined country code for this device. < 0:USA (Default), 1:Japan, 2:Hong

Kong, 3:Sweden >

♦ Lifeline prefix This is a user-defined Lifeline prefixed key for this device. (Default is “#” key)

Update Boot and Application

New software can be downloaded from a TFTP server.

Use the arrow keys to highlight the third menu item on the Boot Menu, Update Firmware and Configuration

Files, and press <Enter>. The Update Boot and Application screen will be displayed:

19

DG-102S VoIP Station Gateway

Boot Menu---Update Firmware and Configuration Files screen

After making your changes in the fields above, press RESET DEVICE TO START UPDATE to initiate the update sequence.

Each item on the Update Boot and Application screen is described below:

♦ Software Update Mode This specifies downloading the image file through a WAN Link .

♦ TFTP Server Address The IP address of the TFTP server where the runtime or configuration file is located. This entry is used only if the Firmware Update is set to Enable.

♦ Software Update Determines whether or not the device will try to look for a runtime image file on the

TFTP server.

♦ File Name The complete path and filename of the runtime image file on your TFTP server to be uploaded to the device.

♦ Last TFTP Server Address This is a read-only field that displays the IP address of the last TFTP server to be accessed.

Save Changes

To save all the changes made in the current session to the device’s flash memory, use the arrow keys to highlight the fourth menu item on the Boot Menu, Save Changes, and press <Enter>. The Saving Settings screen will be displayed:

20

DG-102S VoIP Station Gateway

Boot Menu---Saving Settings screen

After the settings have been saved to NV-RAM, they will become the default settings for the device, and they will be used every time it is powered on, reset or rebooted. The only exception to this is a factory reset, which will clear all settings and restore them to their initial values, which were present when the device was purchased.

Factory Reset

Before performing a Factory Reset, be absolutely certain that this is what you want to do. Once the reset is done, all of the device’s settings stored in NV-RAM will be erased and restored to values present when the device was purchased.

Note: After performing the Factory Reset, make sure to redefine the IP settings for the device in the IP

Configuration menu. Then perform a Restart System on the device. After these three procedures are performed, your Factory Reset is complete.

To perform a Factory Reset, use the arrow keys to highlight the fifth menu item on the Boot Menu, Factory Reset, and press <Enter>. The Factory Reset screen will be displayed:

21

DG-102S VoIP Station Gateway

Boot Menu---Factory Reset screen

Restart System

To perform a system reset, use the arrow keys to highlight the last menu item on the Boot Menu, Restart System, and press <Enter>. The following Reboot Device screen will be briefly displayed:

Boot Menu---Restart System screen

22

DG-102S VoIP Station Gateway

6

Web-Based Management

Introduction

The DG-102S VoIP gateway offers an embedded Web-based (hypertext) interface allowing users to manage the device from anywhere on the network through a standard browser such as Netscape Navigator/Communicator,

4.x or later, or Microsoft Internet Explorer, 4.x or later. The Web browser acts as a universal access tool and can communicate directly with the device using HTTP protocol. Your browser screen may vary with the screen shots

(pictures) in this guide.

Note: This Web-based Management Module does not accept Chinese language input (or other languages requiring two bytes per character).

Getting Started

The first step in getting started in using Web-based management for your device is to secure a browser. A Web browser is a program that allows a person to read hypertext, for example, Netscape Navigator, 4.x or later, or

Microsoft Internet Explorer, 4.x or later. Follow the installation instructions for the browser.

The second and last step is to configure the IP interface of the device. This can be done manually through a console. See the Configuring the VoIP Gateway using a Web Browser section of the “ Configuration ” chapter for specific instructions.

Management

To begin managing your device simply run the browser you have installed on your computer and point it to the IP address you have defined for the device. The URL in the address bar should read something like: http://123.123.123.123, where the numbers 123 represent the IP address of the device.

In the page that opens, click on the following Login to the web-based management module button:

This categories listed on the left-side of the web-based management module include: Config IP ( Config Device

IP Address and Config Call Agent IP Address ), Device Information , System Gains , DHCP

Configuration ( Dynamic IP Assignment and Static IP Assignment ), NAT Configuration ( NAT

Configuration and Local Server Configuration ), SNMP Trap Configuration , Administration

Management , Monitor ( Ethernet Statistics, DSP Statistics , Tcid Configuration , Coding Profile , and xGCP Configuration ), Firmware and Configuration Update , Save Changes , Factory Reset , and Restart

System .

23

DG-102S VoIP Station Gateway

Config Device IP Address

Configure Device IP Address window

The items on this window are described below:

♦ Get IP From Choose the method the VoIP gateway will use to obtain its IP settings once it is rebooted

(restarted). Choices include:

Manual – When Manual is chosen, the VoIP gateway will obtain its IP settings from the fields located just below.

BOOTP – When BOOTP is chosen, the VoIP will attempt to obtain its IP settings from a BOOTP server located on your LAN.

DHCP – When DHCP is chosen, the VoIP will attempt to obtain its IP settings from a DCHP server located on your LAN.

♦ IP Address Enter an IP address for the VoIP gateway.

♦ Subnet Mask Enter a subnet mask for the VoIP gateway.

♦ Default Gateway Enter the IP address of the WAN device (usually a router) you are using to make the

WAN connection.

Click on the Save button at the bottom right of the window to save the settings.

24

Config Call Agent IP Address

DG-102S VoIP Station Gateway

Configure Call Agent IP Address window

The items on this window are described below:

♦ Notify Entity Enter the appropriate information for you call agent into this field.

♦ RGW Name This is the residential gateway name your VoIP gateway will be known as by the call agent.

It usually consists of the IP address or a normal name.

♦ DNS IP Enter the IP address for the closest DNS server in this field.

♦ DNS State When this item is enabled and the call agent is not responding, the device will try to get the call agent’s IP settings from the DNS server defined above.

Click on the Save button at the bottom right of the window to save the settings.

25

DG-102S VoIP Station Gateway

Device Information

Device Information window

The items on this window are described below:

26

♦ Device Type This displays the model name of this device.

♦ MAC Address This displays the MAC address of this device.

♦ Boot PROM Version This displays the version number of the device’s startup code.

DG-102S VoIP Station Gateway

♦ Firmware Version This displays the version number of the device’s runtime code.

♦ Hardware Revision This displays the revision number of the hardware circuitry.

♦ DSP Version This displays the Digital Signal Processor version, if any.

♦ Country Code This is a user-defined country code for this device. < 0:USA (Default), 1:Japan, 2:Hong

Kong, 3:Sweden >

♦ Lifeline prefix This is a user-defined Lifeline prefixed key for this device (Default is “#” key).

♦ Serial Number This field is for a user-determined identification number.

♦ System Name This is a user-defined name for this device.

♦ System Location This is a user-defined physical location of the device.

♦ System Contact This is user-defined contact information for the person or department responsible for the maintenance of this device.

Click on the Save button at the bottom right of the window to save the settings.

27

DG-102S VoIP Station Gateway

System Gains

System Gains window

Enter the desired information on the window above and then click Save .

28

Dynamic IP Assignment

DG-102S VoIP Station Gateway

Dynamic IP Assignment window

Enter the desired information on the window above and then click Save .

29

DG-102S VoIP Station Gateway

Static IP Assignment

First Static IP Assignment window

Click the pointer icon on the window above to access the second Static IP Assignment window:

30

DG-102S VoIP Station Gateway

Second Static IP Assignment window

Enter the desired information on the window above and then click Save .

31

DG-102S VoIP Station Gateway

NAT Configuration

NAT Configuration window

After entering the desired information on the window above, enable or disable the NAT Function and then click

Save .

32

Local Server Configuration

DG-102S VoIP Station Gateway

First Local Server Configuration window

This window allows you to view the current local server configuration settings.

Click the pointer icon on the window above to access the second Local Server Configuration window:

33

DG-102S VoIP Station Gateway

Second Local Server Configuration window

After completing the local server configuration settings on the window above, select enabled or disabled in the drop-down menu under State and then click Save .

34

SNMP Trap Configuration

DG-102S VoIP Station Gateway

SNMP Trap Configuration window

The items on this window are described below:

♦ Trap Manager IP Address The IP address of the trap receiving station.

♦ Community Name A user-defined SNMP community name.

♦ SNMP AuthTrap Enable or disable the SNMP trap.

Click on the Save button at the bottom right of the window to save the settings.

35

DG-102S VoIP Station Gateway

Administration Management

Administration Management window

To add or change a User Account, fill in the appropriate information in the User Name, Old Password (if applicable), New Password, and Confirm New Password fields. Click on the Save button to keep the settings.

36

Ethernet Statistics

DG-102S VoIP Station Gateway

Items in the window are described as follows:

Ethernet Statistics window

♦ Rx Packets The total number of packets received by the device.

♦ Rx Bytes The total number of bytes contained in packets received by the device.

♦ Rx Non Ucast Packets The number of non-unicast packets received by the device.

♦ Rx Discard Packets The number of packets dropped by the device.

♦ Rx Frame Too Long The number of packets that are larger than the 1514 Ethernet packet limit.

♦ Rx Non-Aligned Errors The number of packets that are not aligned properly.

♦ Rx Collision Errors The number of collision errors.

♦ Rx Short Frames The number of packets smaller than the 64-octet minimum.

♦ Rx CRC Errors The number of packets received that failed the CRC checksum test.

♦ Rx Overrun Packets The number of packets received that exceed the 1518 octet maximum length imposed on Ethernet packets. Overrun packets are generated by some proprietary software applications.

♦ Tx Packets The total number of valid packets transmitted by the device since the last reset.

37

DG-102S VoIP Station Gateway

♦ Tx Bytes The total number of bytes transmitted by the device.

♦ Tx Non Ucast Packets The number of non-unicast packets sent.

♦ Tx Discard Packets The number of packets dropped by the device.

♦ Tx Heartbeat Errors The number of heartbeat errors. This relates to an internal timing function.

♦ Tx Late Collision The number of late collisions.

♦ Tx Retransmission Limit The number of times the device had to retransmit packets.

♦ Tx Underrun Packets This counter shows the number of runt packets transmitted by the device that are less than the allowed 64-octet minimum length. Underrun packets occur due to jam signals generated by collisions, backpressure, etc.

♦ Tx Carrier Sense Lost The number of times packets were lost due to carrier sense lost.

DSP Statistics

DSP Statistics window

This window displays a variety of DSP statistics.

38

Tcid Configuration

DG-102S VoIP Station Gateway

Tcid Configuration window

This read-only window displays a variety of Tcid configuration settings.

39

DG-102S VoIP Station Gateway

Coding Profile

Coding Profile window

This read-only window displays various Coding Profile settings.

40

xGCP Configuration

DG-102S VoIP Station Gateway xGCP Configuration window

This read-only window displays settings related to xCGP Configuration.

41

DG-102S VoIP Station Gateway

Firmware and Configuration Update

Update Firmware and Configuration Files window

The items on this window are described below:

♦ Software Update Mode This specifies downloading the image file through a WAN Link .

♦ TFTP Server Address The IP address of the TFTP server where the runtime or configuration file is located. This entry is used only if the Firmware Update is set to Enable.

♦ Last TFTP Server Address This is a read-only field that displays the IP address of the last TFTP server to be accessed.

♦ Firmware Update Determines whether or not the device will try to look for a runtime image file on the

TFTP server.

♦ File Name The complete path and filename of the runtime image file on your TFTP server to be uploaded to the device.

Click on the Save button at the bottom right of the window to save the settings.

42

Save Changes

DG-102S VoIP Station Gateway

Save Changes window

After the settings have been saved to NV-RAM, they will become the default settings for the device, and they will be used every time it is powered on, reset or rebooted. The only exception to this is a factory reset, which will clear all settings and restore them to their initial values, which were present when the device was purchased.

Click on the Save Configuration button at the bottom of the window to save the system settings to NV-RAM.

43

DG-102S VoIP Station Gateway

Factory Reset

Factory Reset to Default Value window

Before performing a Factory Reset, be absolutely certain that this is what you want to do. Once the reset is done, all of the device’s settings stored in NV-RAM will be erased and restored to values present when the device was purchased.

Note: After performing the Factory Reset, make sure to redefine the IP settings for the device in the IP

Configuration menu. Then perform a Restart System on the device. After these three procedures are performed, your Factory Reset is complete.

Click on the Reset to Factory Default button at the bottom of the window to reset the NV-RAM to the default values that were present when you purchased the device.

44

Restart System

DG-102S VoIP Station Gateway

Restart System window

To perform a reboot of the device, which resets the system, click the Restart button.

45

DG-102S VoIP Station Gateway

7

Command Line Interface

The DG-102S VoIP gateway offers a line-at-a-time prompt and response scheme to execute various configuration instructions. The interface displays a single prompt character ggdbg> when it is ready to accept a command (ex. ggdbg>set or ggdbg>show ).

Typing a question mark after the ggdbg> prompt will display a list of helpful user commands. Please note that all characters must be entered in lower case. For the sake of explanation, all command line examples in this chapter are in bold type.

See below for a list of some of the most commonly used commands, parameter(s), and examples of their usage.

General Setup Commands

nwdbg system reboot

Definition:

Parameter(s):

Example:

This command is used to restart the device.

None. nwdbg system reboot nwdbg save changes

Definition:

Parameter(s):

Example:

This command is used to save configuration changes into flash and then restart the device.

None. nwdbg save changes nwdbg factory reset

Definition: This command is used to change all of the configuration data to the default values, save the new configuration data into flash, and then restart the device.

Parameter(s):

Example:

None. nwdbg factory reset nwdbg un <USERNAME>

Definition: This command sets the username if there is a username string, or shows the username/password if only nwdbg un is typed.

<USERNAME, maximum string length is 12 characters> nwdbg un 123456789012

Parameter(s):

Example: nwdbg pw <PASSWORD>

Definition: This command sets the password if there is a password string, or shows the username/password if only nwdbg pw is typed.

Parameter(s):

Example: nwdbg slic <0|1>

Definition:

<PASSWORD, maximum string length is 12 characters> nwdbg pw

Parameter(s):

Example:

This command changes the Subscriber Line Interface Circuit (SLIC) state to standby or active, or shows the SLIC state if only nwdbg slic is typed.

<slic state, 0 : standby, 1 : active > nwdbg slic 0

46

DG-102S VoIP Station Gateway nwdbg dtmf_relay <0|1>

Definition: This command turns the Dual Tone Multiple Frequency (DTMF) relay function on or off, or shows the DTMF relay state if only nwdbg dtmf_relay is typed.

Parameter(s):

Example:

<0 : off, 1 : on> nwdbg dtmf_relay 0 nwdbg mac <MAC ADDRESS>

Definition: This command sets the MAC address of the voice link, or shows the MAC address if only nwdbg mac is typed.

<MAC ADDRESS, the format is XX:XX:XX:XX:XX:XX> nwdbg mac 00:50:ba:08:24:56

Parameter(s):

Example: nwdbg ip <dhcp|bootp|manual>

Definition: This command sets the software boot mode to DHCP or BOOTP or Manual mode.

If only nwdbg ip is typed, this command shows the IP configuration.

DHCP: While the system is booting, the system acts as a DHCP client.

BOOTP: While the system is booting, the system acts as a BOOTP client. This mode is used to set the device's IP address and upgrade the software.

Manual: While the system is booting, the system uses a fixed IP address. The fixed IP address can be set by nwdbg ip <IP ADDRESS>.

<dhcp|bootp|manual> nwdbg ip dhcp

Parameter(s):

Example: nwdbg ip <IP ADDRESS>

Definition: This command sets the fixed IP address, which is used as the system's IP address if the software boot mode is Manual mode.

If only nwdbg ip is typed, this command shows the IP configuration.

<IP ADDRESS> nwdbg ip 10.1.1.120

Parameter(s):

Example: nwdbg mask <SUBNET MASK>

Definition: This command sets the fixed subnet mask, which is used as the system's subnet mask if the software boot mode is Manual mode.

If only nwdbg mask is typed, this command shows the IP configuration.

<SUBNET MASK> nwdbg mask 255.0.0.0

Parameter(s):

Example: nwdbg gw <GATEWAY IP>

Definition:

Parameter(s):

Example: nwdbg tftp <0|1>

Definition:

This command sets the fixed GW address, which is used as the system's GW address if the software boot mode is Manual mode.

If only nwdbg mask is typed, this command shows the IP configuration.

<GATEWAY IP> nwdbg gw 10.1.1.254

Parameter(s):

Example:

This command sets the software download link to either a WAN link or a LAN link.

If only nwdbg tftp is typed, this command shows the download link.

<0:WAN link, 1:LAN link> nwdbg tftp 0 nwdbg ca <NOTIFY ENTITY>

Definition: This command sets the address of notify entity.

47

DG-102S VoIP Station Gateway

Parameter(s):

If only nwdbg ca is typed, this command shows the address.

<NOTIFY ENTITY, the format can be: localName@[domainName|ip]:port or

[domainName|ip]:port or [domainName|ip]>

Example: nwdbg ca 10.1.40.100:2427 nwdbg rgw <RGW NAME>

Definition: This command sets the Residential Gateway Name.

If only nwdbg rgw is typed, this command shows the RGW NAME.

<RGW NAME> nwdbg rgw [RGW_1]

Parameter(s):

Example: nwdbg dns <DNS IP>

Definition: This command sets the Domain Name Server's IP address.

If only nwdbg dns is typed, this command shows the DNS IP/STATE.

<DNS IP> nwdbg dns 10.1.1.5

Parameter(s):

Example: nwdbg dns <disable|enable>

Definition: This command turns on/off the DNS function.

If only nwdbg dns is typed, this command shows the DNS IP/STATE

[disable | enable] nwdbg dns disable

Parameter(s):

Example: nwdbg country <code>

Definition:

Parameter(s):

This command provides country code setting interface to config the tone frequency for different country.

If only nwdbg country is typed, this command shows the COUNTRY CODE

<0:USA (Default), 1:Japan, 2:Hong Kong, 3:Sweden> nwdbg country 1 Example: nwdbg config

Definition:

Parameter(s):

Example:

This command shows all the configuration settings made by

None. nwdbg config ping <DEST IP> <OPTIONS>

Definition:

Parameter(s): nwdbg commands.

Example:

This command lets the user ping an IP address from the device.

<DEST IP: The host ip address>

<OPTIONS, -t : Ping the specifed host until stopped (type SPACE).

-n count: Number of echo requests to send.

-w timeout: Timeout in seconds to wait for each reply.

-i interval: The interval in half-seconds between two echo requests.> ping 10.1.1.6 -n 100 -w 2 -i 1

TFTP Client Setup Commands

When the user enters tftp , the screen will show all commands about the TFTP client: ggdbg>tftp tftp srvip <IP ADDRESS> – set the IP address of TFTP server tftp get <FILENAME> – get the remote image file

48

DG-102S VoIP Station Gateway

if <FILENMAE> is not specified, the

image file name in EEPROM will be

employed.

– update the image in flash tftp update

Current Settings :

TFTP Server IP Address : 172.16.6.245

Image File Name : 102nmm01.tfp

tftp srvip < IP ADDRESS >

Definition: This command sets the IP address of the TFTP server. The image must be resident on that

TFTP server. If the IP address is invalid, the message ERROR will be displayed.

Example: ggdbg>tftp srvip 172.16.6.245

OK tftp get < FILENAME >

Definition: Gets the image from the TFTP server. The <FILENAME> is the name of the image on the

TFTP server. If any error happened during downloading image, the message ERROR will be displayed. When the user enters tftp get , the file name in EEPROM will be employed.

Example: ggdbg>tftp get c:\102nmm.tfp

Download d:\project\dg102\102nmm.tfp ...\

OK tftp update

Definition: This command updates the image in FLASH. The image is downloaded for storage in

DRAM. If any error happens during the update of the image, the message ERROR will be displayed.

Example: ggdbg>tftp update

.. Erase Runtime Flash Memory ... Done

.. Program Runtime Flash Memory ... Done

OK

49

DG-102S VoIP Station Gateway

A

Specifications

Call Control Protocols Compliance:

MGCP

Voice Compression:

G.711 (A-law and u-law), G.723.1, G.729a

Analog Voice Ports:

Type: Loop-Start FXS interfaces

DTMF tone detection/generation

V.21/V.25 Modem/Fax tone detection

Echo Cancellation: G.165/G.168

Ethernet Ports

WAN: NWay 10/100BASE-TX Fast Ethernet ports (MDI-II)

LAN: NWay 10/100BASE-TX Fast Ethernet ports (MDI-X)

IEEE 802.3 10BASE-T Ethernet compliance

IEEE 802.3u 100BASE-TX Fast Ethernet compliant

Quality of Service:

Voice service is prioritized over the data traffic

FAX Support:

V.21, V.27ter, V.29, V.17 Modulation/Demodulation.

Fax Relay Protocols: T.38

Network Protocols:

TCP/IP, UDP, ARP, ICMP, TFTP, Telnet, SNMP, HTTP

DHCP: Dynamic Host Configuration Protocol server and client

NAT: Network Address Translation

Network Management:

SNMP management agent base MIB II

Telnet provisioning

Manage functions through an intuitive web-based graphical user interface

Local management console

TFTP: The built–in Trivial File Transfer Protocol provides firmware upgrade

Security:

Password Authentication Protocol/Challenge Handshake Authentication Protocol (PAP/CHAP)

Administrative password through Telnet, Console, Web and SNMP

50

LEDs

General

Power

Status

Ethernet

WAN: 10/100M, Link/Act

LAN: 10/100M, Link/Act

Line

Hook/Ringing

Phone 1 to 2

Hook/Ringing

Dimensions

223.3(W) x 131.7(D) x 35(H) mm

Number of Ports

One 10/100BASE-TX Fast Ethernet port (WAN)

One 10/100BASE-TX Fast Ethernet port (LAN)

Two loop-start FXS RJ-11 ports

One PSTN POTS RJ-11 port for Life Line

One RS-232C, DB-9 Console port

Power Supply

AC-to-DC power adapter (provided)

DC Input: 12VDC/1A

Operating Temperature

0 - 50 °C

Storage Temperature

-10 - 70 °C

Humidity

5% - 95% non-condensing

Safety

UL/CUL, CSA

Emission (EMI)

FCC Class B

BSMI Class B

B

51

DG-102S VoIP Station Gateway

DG-102S VoIP Station Gateway

52

DG-102S VoIP Station Gateway

B

Clarent CPE Gateway Configuration

The DG-102S VoIP Station Gateway can also be configured on the Clarent web page.

To access this page, enter the IP address of the device to be configured (for example: http://172.16.7.11) and then add configcpe.ssi (for example: http://172.16.7.11/configcpe.ssi). The following page will be displayed:

The items on this window are described below:

53

DG-102S VoIP Station Gateway

♦ Box Name Enter the IP address of the device. Please note that you must use brackets for this entry (see example above).

♦ CPE Gateway MAC Address This is the MAC address of the device.

♦ Call Manager IP Address Enter an IP address for the call manager device.

♦ Use DHCP When this is checked ( 3 ), the VoIP will attempt to obtain its IP settings from a DCHP server located on your LAN.

♦ CPE Gateway IP Address Enter the IP address of the gateway.

♦ IP Netmask Enter a subnet mask for the VoIP gateway.

♦ Default Gateway Enter the IP address of the WAN device (usually a router) you are using to make the

WAN connection.

Click on the Update Flash Memory button at the bottom of the window to save the settings to the device’s flash memory.

54

Offices

AUSTRALASIA

Unit 16, 390 Eastern Valley Way Roseville, NSW 2069 Australia

TEL: 61-2-9417-7100 FAX: 61-2-9417-1077 TOLL FREE (Australia): 1800 177 100 TOLL FREE (New Zealand): 0800-900900

URL: www.dlink.com.au E-MAIL: [email protected] & [email protected]

CANADA

2180 Winston Park Drive, Oakville, Ontario, L6H 5W1 Canada

TEL: 1-905-829-5033 FAX: 1-905-829-5223 BBS: 1-965-279-8732 TOLL FREE: 1-800-354-6522

URL: www.dlink.ca FTP: ftp.dlinknet.com E-MAIL: [email protected]

DENMARK

Naverland 2 DK-2600 Glostrup Copenhagen, Denmark

EGYPT

TEL:45-43-969040 FAX:45-43-424347 URL: www.dlink.dk E-MAIL: [email protected]

D-LINK MIDDLE EAST

7 Assem Ben Sabet Street, Heliopolis Cairo, Egypt

TEL: 202-245-6176 FAX: 202-245-6192 URL: www.dlink-me.com E-MAIL: [email protected] & [email protected]

FRANCE

Le Florilege #2, Allee de la Fresnerie, 78330 Fontenay le Fleury, France

TEL: 33-1-3023-8688 FAX: 33-1-3023-8689 URL: www.dlink-france.com E-MAIL: [email protected]

GERMANY D-LINK

Bachstrae 22, D-65830 Kriftel, Germany

TEL: 49-(0)6192-97110 FAX: 49-(0)6192-9711-11 URL: www.dlink.de BBS: 49-(0)6192-971199 (analog)

BBS: 49-(0)6192-971198 (ISDN) INFO: 00800-7250-0000 (toll free) HELP: 00800-7250-4000 (toll free)

REPAIR: 00800-7250-8000 E-MAIL: [email protected] & [email protected]

INDIA

Plot No.5, Kurla-Bandra Complex Rd., Off Cst Rd., Santacruz (E) Bombay - 400 098 India

TEL: 91-22-652-6696 FAX: 91-22-652-8914 URL: www.dlink-india.com E-MAIL: [email protected]

ITALY D-LINK

Via Nino Bonnet n.6/b, 20154 Milano, Italy

TEL: 39-02-2900-0676 FAX: 39-02-2900-1723 URL: www.dlink.it E-MAIL: [email protected]

SINGAPORE

10F, 8-8-15 Nishi-Gotanda, Shinagawa-ku, Tokyo 141 Japan

TEL: 81-3-5434-9678 FAX: 81-3-5434-9868 URL: www.d-link.co.jp E-MAIL: [email protected]

D-LINK INTERNATIONAL/D-LINK SINGAPORE

1 International Business Park, #03-12 The Synergy, Singapore 609917

TEL : 65-774-6233 FAX: 65-774-6322 E-MAIL: [email protected] URL: www.dlink-intl.com

P. O. Box 15036, S-167 15 Bromma, Sweden

TEL: 46-(0)8564-61900 FAX: 46-(0)8564-61901 E-MAIL: [email protected] URL: www.dlink.dk

TAIWAN

2F, No. 119 Pao-Chung Rd, Hsin-Tien, Taipei, Taiwan

U.K.

TEL: 886-2-2910-2626 FAX: 886-2-2910-1515 URL: www.dlinktw.com.tw E-MAIL: [email protected]

D-LINK EUROPE/D-LINK U.K.

4 th Floor, Merit House, Edgeware Road, Colindale, London NW9 5AB U.K.

TEL: 44 (0) 20-8731-5555 FAX: 44 (0) 20-8731-5511 URL: www.dlink.co.uk E-MAIL: [email protected]

U.S.A.

53 Discovery Drive, Irvine, CA 92618, USA

TEL: 1-949-788-0805 FAX: 1-949-753-7033 BBS: 1-949-455-1779 & 1-949-455-9616 INFO: 1-800-326-1688

URL: www.dlink.com E-MAIL: [email protected] & [email protected]

Registration Card

Print, type or use block letters.

Your name: Mr./Ms_______________________________________________________________________

Organization:_____________________________ Dept. _________________________________________

Your title at organization: __________________________________________________________________

Telephone:__________________________ Fax:_______________________________________________

Organization's full address: ________________________________________________________________

______________________________________________________________________________________

Country:______________ Date of purchase (Month/Day/Year):____________________________________

Product

Model

Product

Serial No.

* Product installed in type of computer (e.g., Compaq 486)

* Product installed Computer serial

No.

(* Applies to adapters only)

Product was purchased from:

Reseller's name: ________________________________________________________________________

Telephone:_______________________ Fax:__________________________________________________

Reseller's full address: ___________________________________________________________________

______________________________________________________________________________________

1. Where and how will the product primarily be used?

† Home † Office † Travel † Company Business † Home Business † Personal

2. How many employees work at installation site?

† 1 employee † 2-9 † 10-49 † 50-99 † 100-499 † 500-999 † 1000 or more

3. What network protocol(s) does your organization use ?

† XNS/IPX † TCP/IP † DECnet † Other_____________________________

4. What network operating system(s) does your organization use ?

† D-Link LANsmart † Novell NetWare † NetWare Lite † SCO Unix/Xenix

† PC NFS † 3Com 3+Open † Banyan Vines † DECnet Pathwork

† Windows NT † Windows NTAS † Windows '95 † Other______________

5. What network management program does your organization use ?

† D-View † HP OpenView/Windows † HP OpenView/Unix † SunNet Manager † Novell NMS

† NetView 6000 † Other____________________

6. What network medium/media does your organization use ?

† Fiber-optics † Thick coax Ethernet † Thin coax Ethernet

† 10BASE-T UTP/STP † 100BASE-TX † 100BASE-T4 † 100VGAnyLAN

7. What applications are used on your network?

† Desktop publishing † Spreadsheet † Word processing † CAD/CAM

† Database management † Accounting † Other_____________________

† Other_________________

8. What category best describes your company?

† Aerospace † Engineering † Education † Finance † Hospital † Legal † Insurance/Real Estate † Manufacturing

† Retail/Chainstore/Wholesale † Government † Transportation/Utilities/Communication † VAR

† Systemhouse/company † Other_____________

9. Would you recommend your D-Link product to a friend?

† Yes † No (why?) ______________________ † I don know yet

10. Your comments on this product:____________________________________________________________