Steam Fresh Combi
Let’s get started
VX24
vax.com.au
Let’s talk safety
Basic safety precautions
This steam mop is intended for household use only and
NOT for commercial or industrial use.
WARNING: Danger of scalding
WARNING: The stick steam mop head gets very hot during operation.
polished floors or furniture, acrylic surfaces and synthetic, velvet or steam/water sensitive materials
• Keep fingers, hair and loose clothing from moving parts and openings whilst using the steam mop
• This steam mop should not be used to clean electrical appliances such as microwaves, oven, televisions and electrical heating systems etc
• Only Vax recommended cloths and detergent should be used with this steam mop. Using other detergents will invalidate the warranty
• Only use the steam mop indoors away from rain and moisture and keep the area you’re cleaning well lit
• Turn OFF the on/off switch on the steam mop controls before disconnecting or connecting from the mains supply
• Always unplug the steam mop and allow it to cool before connecting or disconnecting the hose or accessories
• Children should be supervised to ensure that they do not play with the appliance
• This appliance is not intended for use by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety
• Please refer to floor manufacturers care recommendations before use, and test your flooring/carpet/rugs by running the steam mop over a small hidden area, if no pile distortion or no damage occurs continue cleaning. Not suitable for use on wax
IMPORTANT: The steam mop is equipped with a thermostat and a thermal cut-out. If for any reason the unit should overheat, the thermostat will automatically turn the unit off. Should this occur, unplug the steam mop from the electrical outlet and turn off the switch. Let the unit cool, remove and empty the water tank. To re-start the machine, plug it into an electrical outlet and switch it back on.
IMPORTANT: We recommend the use of a Residual Current
Device with a Residual Current rating of 30mA or less.
IMPORTANT: This steam mop may not be suitable for all floating floorboards or sealed floors – please check with your floorboard manufacturer first prior to use.
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Don’t touch any hot areas/accessories on your steam mop
It’s normal for the steam mop and accessories to heat up during use, always allow them to cool down before handling
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Don’t use the steam mop if it has been dropped, if there are visible signs of damage or if it is leaking, if it has been immersed in water or left outdoors
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Don’t handle the plug or use the steam mop with wet hands
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Don’t pull or carry this steam mop by the power cord
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Don’t use the power cord as a handle, pull the power cord around corners or sharp edges or close a door over the power cord
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Don’t attempt to remove blockages with sharp objects as this may cause damage to the steam mop, remove blockages only as instructed in this guide
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Don’t unplug steam mop by pulling on the power cord or run over the power cord. If the power cord or plug is damaged please contact our Customer Care Line
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Don’t aim the steam mop at people, animals, plants and electrical components such as interior of ovens or wires.
Never touch the floor head from a short distance (there is a risk of scalding)
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Don’t use the steam mop with incorrect voltage as this may result in damage or injury to the user. The correct voltage is listed on the ratings label
Don’ts
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Don’t leave this steam mop unattended while it is connected to the supply mains
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Do not use this steam mop with a damaged cord or plug. If the supply cord is damaged return the steam mop to a Vax authorised Service Agent
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Do not use without the tank cap in place. Ensure that the water tank cap has been screwed down fully before use
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Do not use the steam mop to treat any items of clothing that are still being worn on the body
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Never immerse the steam mop in water or in other liquids
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Do not operate the steam mop without water in the tank
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Do not use the unit on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate steam or water sensitive materials
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Do not use on acrylic surfaces
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Do not overfill the tank. Do not exceed the maximum prescribed filling level. Please use the measuring jug and funnel included
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Do not use without the hard water filter in place
WARNING: Never leave the steam mop in one spot on any surface for an extended period of time as this may damage the floor surface.
PLEASE KEEP INSTRUCTIONS FOR FURTHER USE AND USE ONLY AS INSTRUCTED IN THIS GUIDE
Let’s talk safety
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Always make sure the concentration nozzle and accessories are securely connected to the handheld before use
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Always fill the clean water tank with water only, never add perfume, stain remover or products containing alcohol. Filling the clean water tank with hot or boiling water will damage the machine and invalidate your warranty
Do’s
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Always make sure tanks are fitted correctly before using the steam mop
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Always vacuum your carpets thoroughly and ensure hard floor areas are free from grit and debris before using the steam mop
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Always carry the steam mop by the handle
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Always unplug the steam mop before carrying out any maintenance or when unattended
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Turn off all controls on the steam mop before disconnecting or connecting the power cord, after use always wrap the power cord around the cord clips provided
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Take extra care when cleaning on stairs
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Always protect the power cable from heated surfaces or near open flames
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Store the steam mop in a cool, dry area away from children
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Before storing the steam mop please ensure all water/ detergents tanks and hard water filter are thoroughly clean and dry
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The force and heat of the steam may have an adverse effect on some materials. Always check whether a surface is suitable for treatment with the steam by carrying out a test before hand on a concealed area
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The steam mop must be kept level during operation.
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Always remove the mains plug from the socket and allow the steam mop to cool down completely before topping up with water
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In wet rooms, e.g. bathrooms, connect the appliance to sockets with an RCD adaptor connected in series.
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Be very careful when cleaning tiled walls with sockets.
WARNING: Always switch off and unplug the steam mop from the electrical outlet before assembling, opening or emptying the water tank, or before connecting/disconnecting the attachments.
Thank you for buying this Steam Fresh Combi
Taking care of your sealed hard floors and surfaces
The Steam Fresh is designed to make steam cleaning your sealed hard floors regularly, as effective and efficient as possible, and this user guide will help you get the most out of your machine.
Maintaining your sealed hard floors with the Steam Fresh will ensure they keep looking beautiful, smell fresh and are hygienically clean.
Taking care of your Steam Fresh
Also inside this guide are instructions on maintaining your new machine, so that it’s always ready when you are to tackle your sealed hard floors.
We’re here if you need us
For troubleshooting simply visit or call:
Australia: 1300 361 505* New Zealand: 0800 800 900* vax.com.au vax.co.nz
*Monday – Friday: 8:30am -5:00pm
Calls are charged at the standard local rate. Please make note of the serial number and model number of the product before calling.
Contents
Let’s talk safety
Getting to know your machine
Getting started
Using your machine
Taking care of your machine
What to do if it goes wrong
Getting in touch
Included with your machine
Hose
Window tool
Window tool cloth
Large plastic brush
Small plastic brush
Metal brush
Scraper nozzle
Grout brush
Concentration nozzle
Detail nozzle
Accessory bag
2x Velcro microfibre cleaning pad
Carpet glider
250ml detergent
Contents
Hose
Window tool
Window tool cloth
Large plastic brush
Small plastic brush
Metal brush
Scraper nozzle
Grout brush
Concentration nozzle
Detail nozzle
Accessory bag
Handle
Detergent trigger (hidden)
Handheld release button
Handheld steam trigger
Detergent control dial
Steam ready indicator
Steam control dial
On/Off switch
Water tank
Hard water filter (hidden)
Compact scrub brush
Floorhead
Carpet glider
250ml detergent
Technical Specification
Name
Stream Fresh Combi
Voltage
220-240V
Wattage
1600W
Cord length
8m
Weight
3.7kg
Subject to technical change without notice.
Getting to know your machine
Concentration nozzle storage
Handle release button
Detergent tank
Quick cord release hook
Tool storage
Quick cord release hook
Floorhead release button
Carpet glider
Getting started
PLEASE READ ‘LET’S TALK SAFETY’ AT THE BEGINNING BEFORE USE
Assembling your steam mop
Push the main body down into the floor head until it clicks into place
Push the handle into main body until it clicks into place
To stand the steam mop upright push handle until clicks into place
Insert tools into the back of the steam mop
Insert concentration nozzle into the storage hook on the back of handle
Wrap the power cord around the quick cord release hooks.
Using your machine
Getting started Using your machine
IMPORTANT:
If you don’t want to use detergent on your flooring, turn detergent dial to OFF position.
Always test on an inconspicuous area of flooring first before using detergent.
Filling water tank
Press the water tank release buttons and pull the water tank to remove
Pull the tab on the water tank cap to open
Fill the water tank with
260ml of water, replace the cap and push firmly to close
Slide the water tank back into the machine until it clicks into place
Filling detergent tank
To remove the detergent tank press both release buttons and pull to release
Twist the detergent tank cap anti-clockwise and lift to remove
Pour 50ml of Vax detergent and 150ml of water into the detergent tank
Replace the detergent tank cap and twist clockwise to close
Insert the detergent tank back into the machine until it clicks into place
Using your machine
• The steam mop and accessories get very hot during use, always allow them to cool down before handling.
• Always unplug and switch off the steam mop when assembling and filling water & solution tank.
• Always switch off the steam mop before emptying the water tank or changing the cleaning pads/accessories.
• IMPORTANT: Please refer to floor manufacturer’s care recommendations before use and test the steam mop on a discrete area of flooring to begin with.
• When using the steam mop, basic safety precautions should always be observed.
• Don’t aim the steam mop at people, animals, plants and electrical components such as interior of ovens or wires. Never touch the steam burst or floor head from a short distance. (There is a risk of scalding)
• The steam mop is equipped with a thermostat and a thermal cut-out. If for any reason the steam mop overheats it will switch off. If this happens turn off and unplug the steam mop, allow to cool for a least 2 to 4 hours and re-start.
Using the steam mop
Place the microfibre pad on the floor white side facing up. Place steam mop onto pad making sure the entire pad covers the floor head
Plug into mains and press the power button to switch on. The blue light will illuminate to show power on. The green light will illuminate to show the steam mop is ready to use
Adjust the steam dial to desired setting
To steam your floors with detergent turn the dial to ON and without detergent turn the dial to OFF
To recline the steam mop place foot on floor head and pull handle backwards
Push On/Off switch to turn machine on
To produce steam squeeze the trigger in short bursts. Don’t hold the trigger continuously to prevent over wetting floors
Move the steam mop slowly backwards and forwards across the floor paying particular attention to high traffic areas.
Squeeze/release trigger as required.
Never leave the steam mop in one spot on any surface for an extended period of time as this may damage the floor surface.
To remove steam pad, hold corner of pad down with foot and lift steam mop to peel away
Using your machine
Using your machine Using your machine
IMPORTANT:
When using on carpets, always make sure the velcro microfibre cleaning pad is used and covers the floor head entirely before using the carpet glider. Only use the carpet glider when refreshing carpets and turn the detergent dial to OFF.
Refreshing carpets
Place the microfibre pad on the floor white side facing up. Place steam mop onto pad making sure the entire pad covers the floor head
With microfibre pad attached, hook the steam mop into the front of the carpet glider and push to clip into place. Carpet glider should only be used when refreshing carpets
Turn the detergent dial to OFF when refreshing carpets
Push On/Off button to switch on
To recline the steam mop place foot on floor head and pull handle backwards
To produce steam squeeze the trigger. To prevent overly wetting the carpet, avoid holding the trigger continuously
Move the steam mop slowly backwards and forwards across the carpet paying particular attention to high traffic areas*
To release the carpet glider, place foot on clip and push down. Lift steam mop to unhook and remove
Using accessories
* IMPORTANT:
Never leave the steam mop in one spot on any surface for an extended period of time as this may damage the floor surface.
Place foot on outer floor head and gently pull away steam mop to release the compact scrub brush
Move steam mop back and forwards across the floor, getting into corners and awkward places
IMPORTANT: Always switch off the steam mop before attaching or removing the floor head.
Using your machine
WARNING: Always switch off the handheld steamer before attaching the concentration nozzle and accessories.
Using the handheld steamer
Lift the handheld release button and gently pull the handheld to release from the steam mop
Remove water tank and refill before use
When using the handheld always attach the concentration nozzle or hose. Push the concentration nozzle/hose onto the handheld nozzle and twist clockwise to lock into position
Adjust the dial on the front of the handheld to desired steam setting and push On/Off button to switch on
Insert the detergent tank back into the machine until it clicks into place
Insert the detergent tank back into the machine until it clicks into place
Using small accessories Using large accessories
Small tools can be attached via concentration nozzle, twist clockwise until locked into position and secure. To remove concentration nozzle, turn anticlockwise
Larger accessories can be attached using the concentration nozzle or hose. To attach the hose twist clockwise until locked into position and secure. To remove hose, turn anti-clockwise
Using your machine
Using your machine Using your machine
Taps should be turned off when steaming around them. Don’t steam clean ovens, oven surfaces or grills when hot. Allow to cool to room temperature.
Using the tools
Concentration nozzle Brushes Squeegee tool Upholstery/cloth tool
Use to remove soap scum in baths and shower enclosures and to clean heavily soiled areas in kitchens
Ideal for any surface from tiles, sinks, toilets and oven tops
Great for leaving your windows, tiles and mirrors gleaming
Attach the cloth to the squeegee tool for use on upholstery and clothes
Grout brush Detail nozzle Scraper tool
Lifts embedded dirt from in between tiles
For hard to reach areas e.g. around taps
Ideal for removing dried on residue from ovens, work surfaces and pans
Taking care of your machine
IMPORTANT: Allow the steam mop to fully cool down before performing any maintenance or troubleshooting checks
Don’t leave water or detergent in the tanks between uses, as this can effect the machines performance.
The water/detergent tanks need to be emptied and rinsed after each use.
Emptying the water tank
Press the water tank release button and lift the water tank by the handle
Pull the tab on the water tank to open
Empty any excess water over the sink
Rinse water tank with water and replace water tank tab, push firmly to close before replacing back onto the machine
Emptying the detergent tank
Push both detergent tank release buttons and lift to remove
Twist detergent tank cap anti-clockwise and lift to remove
Empty any excess detergent over the sink
Rinse detergent tank with water and replace detergent tank cap, turn clockwise to tighten before replacing back onto the machine
Removing cleaning pads
Max 40°C
Hold corner of pad down with foot and lift steam mop to peel away
All cleaning pads are machine washable (Max 40’C) allow to fully dry before use
Taking care of your machine
Taking care of your machine Taking care of your machine
IMPORTANT: Don’t operate the steam mop without hard water filter in place. The condition of the filter affects the performance of your machine, check and change filter periodically. If you live in an area of hard water the filter will discolour or darken over time. Depending on water hardness and frequency of use, the filter should be changed every
3 to 6 months or if the filter has discoloured.
Replacing the hard water filter
3-6 Months
Remove the water tank to access the hard water filter
Pull to remove the hard water filter
New filter
(beige/cream colour)
Hard water filter should be replaced every 3 to 6 months or if discoloured
Removing blockages
If there is an obstruction to the steam flow through the machine, steam may be released through the bleed valve located on the side of the handheld
To remove the floor head from main body push the floor head release button and lift
After floor head is removed, using a thin object such as a paper-clip (in the area shown), insert to remove the blockage
With the pad removed from the floor head, insert a small thin object such as a paper-clip in to the steam holes to remove a blockage
What to do if it goes wrong
Problem Solution
• Check the ‘This pack contains’ panel on the box to make sure the part is included with your machine.
There is an accessory missing
• Check the On/Off switch is in the On position.
• The plug may not be fully pushed into the electrical socket.
The steam mop won’t turn on?
Why is the steam mop not producing steam/detergent?
• There may be no water in water tank, check the water tank has water.
• Check the water tank is securely fitted and the hard water filter is in place.
• Hard water filter may be blocked and need to be replaced.
• Steam path may be blocked. Go to ‘Let’s talk technical’ page.
• Check correct setting has been selected, to use detergent selected
vinyl or tile.
• Check the detergent has been diluted to correct strength.
• The cleaning pad may already be saturated or dirty, wash the cleaning pad. Go to the ‘Taking care of your machine’ pages.
Why won’t the cleaning pad pick up dirt?
Why is steam coming from the side of the steam mop?
• Steam coming from the side of the machine may indicates a blockage within the machine. To clear any blockages go to the ‘Taking care of your machine’ pages.
Warning: Always unplug the steam mop before performing maintenance/troubleshooting checks
Getting in touch
Getting in touch
• There may be no water in water tank, check the water tank has water.
* Calls are charged at the standard local rate. Please make a note of the serial number and model number of the vacuum cleaner before calling.
Distributed by Techtronic Industries Australia Pty. Ltd.
31 Gilby Road, Mt Waverley, VIC 3149 Australia.
Careline AU: 1300 361 505 www.vax.com.au
Careline NZ: 0800 800 900 www.vax.co.nz
© 2014 All rights reserved. VAX®, VAX Lozenge, Air Cordless are trade marks or registered trade marks of Techtronic Floor Care Technology Ltd.
