Amcrest IP2M-PH822B Mini Hidden IP Camera Quick Start Guide

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Simple. Reliable. Secure.

Welcome to the Amcrest Family!

QUICK START GUIDE

PINHOLE CAMERA INITIAL SETUP

For the most recent version of this Quick Start Guide visit: www.amcrest.com/que

www.

amcrest

.com

THANK YOU FOR PURCHASING

AN AMCREST CAMERA!

Please follow the instructions in this Quick Start Guide to get your camera set up.

Set Up Your Camera with Amcrest Cloud .............................................. 3

1. Amcrest Cloud Mobile Setup

Configure your new Amcrest camera, select a username and password, and add it to your Amcrest Cloud account.

Set Up Your Camera with Amcrest View Pro

1. Pinhole Camera Setup

Setup your camera using the Amcrest View Pro app.

.......................................... 9

Desktop Setup Methods ..................................................................... 13

Access your camera using a Windows PC or Mac computer.

1. Amcrest Surveillance Pro (Recommended)

Most stable and recommended method of accessing your camera from a computer.

2. Amcrest Blue Iris

Professional surveillance software that allows you to view, playback and record up to 64 cameras.

3. Local Desktop Setup Using Web Browsers

Recommended methods for accessing your camera using a web browser.

Alternative Access Methods ................................................................ 14

Alternative setup methods can be used as secondary means for setting up your camera.

Physical Installation ............................................................................ 16

Resources on how to physically install your camera.

Troubleshooting/FAQ ......................................................................... 17

Frequently asked questions as well as helpful tips when setting up your camera.

Information & Links ............................................................................ 21

Contact information and useful links for additional information.

FCC Compliance Statement ................................................................. 22

Provides insight into the FCC compliance statement for all Amcrest cameras.

GET THE PREMIUM MONITORING EXPERIENCE WITH AMCREST CLOUD

VIDEO STORAGE

MULTI-VIEW

CAMERA

EXPERIENCE

EXTRA FEATURES

PRICING

Amcrest Cloud

Secure off-site Cloud Storage

View unlimited cameras simultaneously

+ Alexa Support + Camera Health Check

+ Email Alerts + Motion Detection

+ Push Notifications + Direct Video Download

Amcrest View Pro

MicroSD card

(most models)

View up to

16 Cameras

+ Push Notifications + Two-Way Audio

+ Motion Detection + MicroSD Recording

+ Email Alerts + NVR Recording

*NVR not included

Limited Free Plan

Premium plans start at $6/Camera/Month

Begin Amcrest Cloud

Setup on Page 3

FOREVER FREE

Begin Amcrest View Pro

Setup on Page 9

SETUP YOUR

CAMERA WITH

AMCREST CLOUD

AMCREST CLOUD

MOBILE SETUP

Setup procedure for adding a new camera to Amcrest Cloud.

• Before starting, it is recommeded to reset your camera.

Simply unplug the power source and plug it back in.

• Please make sure your camera is plugged in to a power source and your Ethernet cable is connected from the camera to your router.

• Make sure your camera and mobile device are on the same network during setup.

2

1 Download and open the Amcrest

Cloud app from the App Store or

Play Store.

Once you have downloaded the Amcrest Cloud app, open the app and allow all notifications.

Press Sign Up to create a new Amcrest Cloud account. If you have already signed up for Amcrest

Cloud, login and skip to step 5.

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3 4

To sign up for an Amcrest Cloud account, enter your name, and choose a username and password for the cloud account.

Enter the password again into the Confirm password section.

Next, enter your email address. This will be the email address that will be associated with your cloud account. Enter the same email address into the Confirm email address section and press the Sign Up button when you are done.

Accept the terms of use for the account. To view the terms of use, click on View Terms. Tap on Agree to accept the terms of use and proceed with Amcrest Cloud setup.

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AMCREST CLOUD

MOBILE SETUP

5 6 7 8

Tap on Add Camera.

Give the camera a name (Ex. Garage, Living Room,

Kitchen, etc.) and tap Next to continue.

5

Scan the QR code on the back/side/bottom of the camera or manually enter the camera's serial number into the Enter camera S/N (serial number) field. Press Next to continue.

Note: On Android mobile devices, tap on Scan QR Code to access the QR code reader.

If you are adding a new camera that does not have a set password the app will automatically detect that a new camera is being added. Tap on OK to continue.

If you already have a set password for your camera, enter the username and password, press Next , and skip to step 10.

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AMCREST CLOUD

MOBILE SETUP

9 10 11

Set a new password for your device. The password must be between 8 to 32 characters long and contain only letters and numbers.

When you have finished setting the password, enter the password again in the Confirm Camera Password section.

Tap Next to continue.

Confirm and adjust any needed settings for your camera.

When all settings have been confirmed, tap on Finish.

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Your camera has now been successfully added to your

Amcrest Cloud account.

For more information on key features and walkthrough of the Amcrest Cloud app, visit www.amcrest.com/cloudwalkthrough

For more information on how to set up your camera on Amcrest Cloud using a web browser on Windows or Mac, visit www.amcrest.com/amcrestcloudwebsetup

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SETUP YOUR

CAMERA WITH

AMCREST VIEW PRO

AMCREST VIEW PRO

PINHOLE CAMERA SETUP

Recommended setup procedure for adding your new pinhole camera to Amcrest View Pro.

• Plug an Ethernet cable to the Ethernet port on your camera.

and plug the other end into your network router.

• Plug the included power adapter (12V, 1.0A) to the power

input of the camera. Allow the camera to boot.

• Make sure your camera and mobile device are on the same

network during setup.

1 Download and open the Amcrest

View Pro app from the App Store or Play Store.

2

Open the app and tap on the symbol in the middle of the screen to begin adding your PoE device.

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3 4 5

Tap on Add Device.

Tap on PoE Camera.

Note: This is not a PoE device. A P2P connection is needed.

Next, we will need to select a connection type. Since we will be setting up a basic

P2P connection with the device, tap on

"P2P Connection" to continue.

www.amcrest.com/IPDomainDDNSsetup

Note: On Android mobile devices, tap on

P2P Setup.

For IP Doman/DDNS setup visit, www.amcrest.com/i pdomainddnssetup

This setup is used for establishing a direct connection without using P2P.

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AMCREST VIEW PRO

POE CAMERA SETUP

6 7

8 9

Scan the QR code on the back/side/bottom of the camera or manually enter the camera's serial number into the Enter camera S/N (serial number) field. Press Next to continue.

Android users, please verify the S/N on your device has been properly scanned. Tap Next to continue.

Give the camera a name (e.g. Garage, Kitchen, Living Room, etc.) and provide the username and password for your camera. The default username and password will be admin .

Tap Start Live View to continue.

Note: You can tap on the icon to verify the password.

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The app will prompt you to change the password. Enter a password between 8 and 32 characters and confirm the password. Press OK to continue.

Your camera has now been successfully added to your Amcrest View Pro account.

For more information on key features and walkthrough of the Amcrest View Pro app, visit www.amcrest.com/appwalkthrough www.amcrest.com/amcrestcloudwebsetup

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DESKTOP

ACCESS METHODS

For more information on general PC based access, visit, www.amcrest.com/generalpcaccess

2

1

AMCREST SURVEILLANCE PRO

The most stable and recommended method for accessing your camera from a computer. It is a free software, provided by

Amcrest, that provides a means of accessing your devices from one central location without the use of a plugin or web

browser.

For more information on Amcrest Surveillance Pro, visit: www.amcrest.com/surveillancepro

AMCREST BLUE IRIS

Amcrest Blue Iris is a professional Windows based surveillance software that allows you to view and record up to 64 IP cameras, or DVR/CCTV based cameras simultaneously. It is a third-party software that is compatible with a vast majority of

IP camera and DVR/NVR brands.

To purchase Amcrest Blue Iris, please visit: www.amcrest.com/blueiris

3

LOCAL DESKTOP ACCESS USING A WEB BROWSER

As a primary means of accessing the web user interface for your Amcrest device in a web browser, we recommend using

Internet Explorer.

Other secondary browsers such as, SeaMonkey, and Pale Moon will be compatible. SeaMonkey is compatible with

Windows and Mac and is free to use, Pale Moon is only compatible with Windows and Linux systems. If you use

Pale Moon, please use the 32-bit version as 64-bit will be incompatible. The Amcrest Web View app plugin for Google

Chrome, and a previously released version of Mozilla Firefox, such as Firefox 49.0.2, or Safari 11 will also be compatible.

Certain Amcrest models have an updated JavaScript firmware available which will allow most standard modern browsers to work properly without the use of a plugin.

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ALTERNATIVE

ACCESS METHODS

For additional access methods, refer to the alternative access methods provided below.

1

CLOUD DESKTOP SETUP

This setup method will be used for setting up your camera on the cloud via a web browser on a

PC or laptop. For more information on cloud desktop setup visit:

2

ADDING ALREADY SETUP CAMERAS

The P2P setup method will be used for setting up already connected devices to the Amcrest View

Pro app. For more information on P2P setup, visit:

3

IP/DOMAIN/DDNS SETUP

The IP/Domain/DDNS Setup method will be used to establish a direct connection without using

P2P. For more information on IP/Domain/DDNS setup, visit:

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ALTERNATIVE

ACCESS METHODS

For additional setup methods for your Amcrest camera, refer to the alternative setup methods provided below.

6

AMCRESTVIEW.COM SETUP

This setup method will be used to setup a amcrestview.com connection for your device. The web page will connect via a P2P method through a designated web interface. For more information on how to setup a connection using amcrestview.com, visit:

7

REMOTE ACCESS DESKTOP SETUP

This setup method will be used for establishing and accessing your device remotely, via a web interface, on a desktop or laptop. For more information on local access desktop setup, visit:

For more information on Alternative Access Methods visit, amcrest.com/generalpcaccess

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PHYSICAL

INSTALLATION METHODS

HARDWARE SETUP

Physical installation should begin after initial setup of the camera has been completed.

Installation guides and setup videos can be found by specific model at amcrest.com/support.

1

AMCREST POE BULLET CAMERA INSTALLATION:

2

AMCREST POE DOME CAMERA INSTALLATION:

3

AMCREST POE SPEED DOME CAMERA INSTALLATION:

4

AMCREST POE TURRET CAMERA INSTALLATION:

5

AMCREST POE PROHD CAMERA INSTALLATION:

6

AMCREST PINHOLE CAMERA INSTALLATION:

For access to a full user manual for your specific Amcrest device, please visit amcrest.com/support

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TROUBLESHOOTING/FAQ

HOW DO I ADD ADDITIONAL CAMERAS TO MY CLOUD ACCOUNT?

If you are on a free trial version of Amcrest Cloud and would like to add an additional camera to your cloud account you will first need to upgrade your cloud account to a premium plan. For more information on upgrading your cloud and pricing, visit amcrest.com/cloud#section8 amcrest.com/cloud

If you are already on a premium cloud plan and would like to proceed with adding another camera to your account, log into your account on the Amcrest Cloud app or PC/Mac. To add a camera on the app, click on the ( ) icon in the main menu, tap on Add Camera, and follow the setup prompts listed.

To add an additional camera to your cloud account on a PC or Mac, log into your account and click on the menu ( ) icon, select Add Camera , and follow the setup procedures listed in this menu. For more information on how to add additional cameras on your cloud account, visit amcrest.com/additionalcloudcameras

I’VE LOCKED MYSELF OUT OF THE CAMERA ACCIDENTALLY.

As a security precaution, your Amcrest camera will lock out any user who tries to log in with the wrong password after a handful of consecutive attempts. If you find that you have accidentally locked yourself out, you can wait 5 minutes to log back in or you can power cycle the camera by

17 unplugging and replugging the camera’s power cable.

If you have forgotten your password entirely, you can hard factory reset the camera by pressing and holding the reset button down for 45 seconds. The reset button will either be on the back or on the internals of the camera. For more information on hard factory reset procedures for your device visit amcrest.com/support

HOW DO I SETUP MOTION DETECTION/PUSH NOTIFICATIONS FOR

MY CAMERA?

By default, the Amcrest Cloud app will automatically send push notifications of a motion detected event, however, if you want to receive additional motion detection events from the

Amcrest View Pro app you will need to make these configurations manually.

To setup push notifications on the Amcrest View Pro app, tap on the menu ( ) icon and tap

Push Notifications.

Next, select Configuration from the push notifications menu. Tap on the camera you wish to enable and toggle the push notification toggle switch to the ‘on’ position.

When set, tap on Motion Detect to enable the camera for motion detection. When finished, tap on the Save icon to save the settings to your device. For more information on how to setup push notifications, visit: amcrest.com/pushnotifications www.amcrest.com/pushnotifications

HOW DO I CHANGE MY VIDEO STREAM RESOLUTION?

On the Amcrest Cloud app, locate the camera you wish to modify and tap the settings ( ) icon.

In the settings menu, tap on “Quality” and change the resolution accordingly. When the resolution has been changed successfully, tap the Save button in the upper left-hand corner to save

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your settings.

On the Amcrest View app, for efficiency purposes, the live steam is set by default to standard resolution (not HD). To enable HD, tap the resolution ( ) icon and then tap on the pencil icon next to HD. After setting the resolution, tap on OK/ to confirm your settings.

On desktop access the default resolution is set to HD. To change the live stream resolution on the web interface, navigate to Setup >> Camera >> Video and in the Resolution drop down menu, select which resolution you would like to set for your camera. When you have successfully set your desired video stream resolution click on Save to apply the resolution setting. For more information on how to change video stream resolution visit, amcrest.com/changingresolution

I MOUNTED MY CAMERA UPSIDE DOWN, HOW DO I FLIP MY

CAMERA’S VIDEO STREAM?

On the Amcrest Cloud app, locate the camera you wish to modify and tap the settings ( ) icon.

In the settings menu, tap on “Image Appearance” and tap on “Flip” . Return to the previous menu and tap the Save button in the upper left-hand corner to save your settings.

To flip or mirror the camera’s video stream on the Amcrest view Pro app, tap the flip/mirror ( ) icon. You can also flip/mirror the camera via the web interface on a laptop or PC. For more information on how to flip/mirror the video stream on the web interface, visit, amcrest.com/flipimage

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HOW DO I GET AUDIO ON MY DEVICE?

The pinhole camera does not come equipped with a built-in microphone. To enable audio on your camera an external RCA microphone will have to be installed. To install the microphone, locate the Audio output of your external microphone and attach an RCA cable to the connection. Connect the other RCA port to the Audio In port located on the dongle wire connection of your pinhole camera.

If power is required for your external microphone, ensure the microphone has proper power before installing. Audio from the camera can be heard in either the Amcrest View Pro app, by tapping the speaker icon or via the web UI on a computer.

HOW DO I SETUP EMAIL ALERTS FOR MY CAMERA?

Email alerts are a great way to stay notified of when an event occurs. They provide an efficient and conveinent means of accessing your events as well as providing snapshots of the event as it happened.

Email Setup will be dependent on your specific email provider and can be set up using either the Amcrest View Pro app or via the web UI on a computer. For more information on how to setup email alerts for your pinhole camera, visit amcrest.com/emailsetup www.amcrest.com/poeplus

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INFORMATION & LINKS

Contact our customer service team [email protected]

USA Toll Free: (888) 212-7538

USA Direct: 713-893-8956

Canada: 437-888-0177

UK: 203-769-2757

International Callers: +1-713-893-8956

Product Support

To download the User Manual for your camera, www.amcrest.com/support

To view our product support videos visit amcrest.com/videos

To view articles based on a specific product visit amcrest.com/support

Amcrest Cloud App

To download the Amcrest Cloud app for

Android, visit www.amcrest.com/androidcloud

To download the Amcrest Cloud app for iOS, visit www.amcrest.com/ioscloud

Amcrest Cloud Features

To help guide you through the features of the Amcrest Cloud app, visit www.amcrest.com/cloudwalkthrough

Amcrest View Pro App

Android, visit www.amcrest.com/androidviewpro

To download the Amcrest View Pro app for iOS, visit www.amcrest.com/iosviewpro

To help guide you through the features of the

Amcrest View Pro App, please refer to the user manual or visit: www.amcrest.com/appwalkthrough

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FCC COMPLIANCE STATEMENT

1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

2. The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. In cases where the manual is provided only in a form other than paper, such as on a computer disk or over the Internet, the information required by this section may be included in the manual in that alternative form, provided the user can reasonably be expected to have the capability to access information in that form.

3. (b) For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual:

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.

4. RF exposure warning this equipment must be installed and operated in accordance with provided www.amcrest.com/support with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.

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