ATT BL102 is a DECT 6.0 cordless telephone and answering system with caller ID/call waiting. It comes with one or more handsets depending on the model you purchased. The device is compatible with AT&T DECT 6.0 cordless headsets, allowing you to expand your telephone system. It also meets California Energy Commission regulations for energy consumption and is ENERGY STAR® certified. Additionally, it is TIA-1083 compliant, reducing noise and interference for users with T-coil equipped hearing aids and cochlear implants.
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on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information
of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at
or call
.
In Canada, dial
.
This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy-conserving standards right out of the box. No further action is necessary.
This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets. Visit
for a list of compatible cordless headsets.
Model number: BL102 (one handset)
BL102-2 (two handsets)
BL102-3 (three handsets)
BL102-4 (four handsets)
BL102-5 (five handsets)
Type: DECT 6.0 cordless telephone/answering system with
caller ID/call waiting
Serial number: ________________________________________________________
Purchase date: ________________________________________________________
Place of purchase: _____________________________________________________________
Both the model and serial numbers of your AT&T product can be found on the bottom of the telephone base.
Save your sales receipt and original packaging in case it is necessary to return your telephone for warranty service.
Telephones identified with this logo have reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants. The TIA-1083
Compliant Logo is a trademark of the Telecommunications Industry Association.
Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages the use of products that save energy and help protect our environment. We are proud to mark this product with the ENERGY STAR® label indicating it meets the latest energy efficiency guidelines.
© 2020-2021 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Parts checklist
Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary.
Quick start guide
BL102/BL102-2/BL102-3/
BL102-4/BL102-5
DECT 6.0 cordless telephone/ answering system with caller ID/call waiting
Quick start guide Smart call blocker leaflet
Cordless handset
(1 for BL102)
(2 for BL102-2)
(3 for BL102-3)
(4 for BL102-4)
(5 for BL102-5)
Telephone base
Charger for cordless handset with power adapter installed
(1 for BL102-2)
(2 for BL102-3)
(3 for BL102-4)
(4 for BL102-5)
Battery for cordless handset
(1 for BL102)
(2 for BL102-2)
(3 for BL102-3)
(4 for BL102-4)
(5 for BL102-5)
Battery compartment cover
(1 for BL102)
(2 for BL102-2)
(3 for BL102-3)
(4 for BL102-4)
(5 for BL102-5)
Wall-mount bracket Telephone line cord
Power adapter for telephone base
BL102/BL102-2/BL102-3/
BL102-4/BL102-5
DECT 6.0 cordless telephone/ answering system with caller ID/call waiting
Table of contents
Important safety information ............... 1
Safety information .................................. 1
Especially about cordless telephones .................................................2
Pacemaker patients ...............................2
Especially about telephone answering systems ..............................2
Quick reference guide - handset .........3
Installation ..........................................................7
Telephone base and charger installation ................................................... 8
Telephone base installation ............. 8
Charger installation ............................... 8
Battery installation and charging ...... 9
Initial setups .....................................................11
Set date/time ...........................................11
Smart call blocker and answering system ..............................11
Installation options .....................................13
Tabletop to wall-mount installation ...............................................13
Wall-mount to tabletop installation .............................................. 14
Telephone settings .....................................15
Ringer volume ......................................... 16
Ringer tone ................................................ 16
Set date/time ...........................................17
LCD language ........................................... 18
Caller ID announce ............................... 18
Set speed dial voicemail number ..................................................... 19
Voicemail (visual message waiting) indicator ...............................20
Clear voicemail indicator .................20
Key tone .......................................................21
Home area code .....................................21
Dial mode ...................................................22
QUIET mode ..............................................22
Telephone operation ................................23
Making a call .............................................23
On hook dialing (predialing) ..........23
Answering a call .....................................23
Ending a call ..............................................23
Auto off ........................................................23
Temporary ringer silencing ............23
Telephone operation ................................24
Speakerphone .........................................24
Last number redial ...............................24
Handset locator .....................................25
Options while on calls ..............................26
Volume control .......................................26
Call waiting ................................................26
Mute ...............................................................26
Chain dialing ............................................. 27
Audio Assist® ...........................................28
Temporary tone dialing ....................28
Join a call in progress .........................28
Intercom ............................................................29
Answer an incoming call during an intercom call ...................................29
Call transfer using intercom ................30
About the directory ....................................31
Create directory entries .........................32
Create a new directory entry........32
Add a predialed telephone number to the directory ...............33
Review the directory .................................34
Review directory entries ..................34
Search by name .....................................34
Dial, delete or edit directory
entries ..........................................................35
Display dial .................................................35
Delete a directory entry ...................35
Edit a directory entry .........................35
About caller ID ...............................................36
Information about caller ID with call waiting ..................................36
Caller ID history ............................................ 37
(caller ID log) works .......................... 37
Missed (new) call indicator ............. 37
Caller ID operation ......................................38
Memory match .......................................38
Review the caller ID history ............38
View dialing options ............................39
Dial a caller ID log entry ....................39
Delete caller ID log entries .............39
Save a caller ID log entry to the directory ........................................ 40
Save a caller ID log entry to the allow list ........................................... 41
Save a caller ID log entry to the block list ..........................................42
Save a caller ID log entry to the star name list ...............................42
Reasons for missing caller ID information ...............................................43
About Smart call blocker* .................... 44
Call categories ........................................45
Call handling ............................................ 46
Call block settings ...................................... 48
Set Smart call blocker on/off ...... 48
Set profile .................................................. 48
Block list ......................................................50
Allow list ......................................................55
Star name list ...........................................60
Screening announcement ..............63
Allowed calls ...................................................66
Blocked calls ...................................................67
Screen unknown calls ...............................68
Screened call options .........................69
Screen robocalls ..........................................70
Option while on a call ................................71
Answering system settings .................. 72
Announcement ....................................... 72
Answer on/off ......................................... 73
Call screening...........................................74
Number of rings .....................................74
Remote access code ........................... 75
Message alert tone ..............................76
About the answering system .............. 77
Answering system and voicemail indicators ......................... 77
Using the answering system and voicemail together ................. 77
Message capacity .................................78
Voice prompts .........................................78
Call screening at the telephone base .............................................................78
Call screening at the handset .......79
Call intercept ............................................79
Base ringer .................................................79
Temporarily turning off the message alert tone ..........................79
Message playback ...................................... 80
Options during playback ................. 80
Delete all old messages .................... 81
Recording and playing memos ..........82
Record a memo ......................................82
Play back a memo ................................82
Base message counter displays ........83
Message counter displays ...............83
Remote access ............................................. 84
Adding and registering handsets/ headsets ......................................................86
Register a handset to your telephone base ....................................86
Deregistering handsets ..........................87
Deregister all handsets from your telephone base ........................87
Alert tones and lights .............................. 88
Screen icons ............................................ 88
Handset alert tones ........................... 88
Telephone base tones ...................... 88
Lights .............................................................89
Handset display screen messages ....90
Screen display messages ................90
Troubleshooting...........................................92
Maintenance .................................................101
FCC Part 68 and ACTA ............................102
FCC Part 15 .................................................... 104
Limited warranty ...................................... 106
Technical specifications ....................... 108
DECT 6.0 digital technology ........ 108
Telephone operating range ........ 108
Redefining long range coverage and clarity ............................................ 108
Index .................................................................. 109
Getting started
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.
Safety information f
Read and understand all instructions in the user’s manual. Observe all markings on the product.
f f
Avoid using a telephone during a thunderstorm. There may be a slight chance of electric shock from lightning.
Do not use a telephone in the vicinity of a gas leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
f f f f f
Do not use this product near water, or when you are wet. For example, do not use it in a wet basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use liquids or aerosol sprays for cleaning. If the product comes in contact with any liquid, unplug any line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
Install this product in a protected location where no one can trip over any line or power cords.
Protect cords from damage or abrasion.
If this product does not operate normally, see the Troubleshooting
100 of this user’s manual. If you cannot solve the problem, or if the product is damaged,
refer to the Limited warranty
section on pages 106-107. Do not open this product except
as directed in your user’s manual. Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks.
Replace batteries only as described in your user’s manual (pages 9-10). Do not burn or
puncture batteries — they contain caustic chemicals.
The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
f
For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible.
f f
CAUTIONS:
Use only the power adapters provided with this product. To obtain a replacement, visit our website at
or call
. In
Canada, dial
.
Use only the supplied rechargeable battery or replacement battery (model BT162342/
BT262342). To order, visit our website at
or call
. In Canada, dial
.
i CAUTION: To prevent risk of fire or battery explosion, replace with the correct battery type. Dispose of used batteries according to the instructions.
1
Getting started
Important safety information
Especially about cordless telephones f
Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone conversations as being as private as those on corded telephones.
f f f f
Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings, bracelets and keys. The battery or conductor may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel-metal hydride rechargeable batteries when taken out of service within the United States. These batteries may be taken to a participating local retailer of replacement batteries or recycling center. You may call 1-800-8-BATTERY for locations accepting spent Ni-MH batteries.
The RBRC Seal and 1-800-8-BATTERY are registered trademarks of Call2recycle,
Inc.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones):
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients f f
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it is turned ON.
f
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the call is being recorded. To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call, you should start the recording process and then inform the other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
2
Getting started
Quick reference guide - handset
9
1
2
3
4
5
10
11
12
6
7
8
13
14
1
2
3
CHARGE indicator f
On when the handset is charging in the telephone base or charger.
REDIAL/PAUSE f f
Press repeatedly to view the last ten
While entering numbers, press and hold
to insert a dialing pause (page 32).
p DIR/VOLUME f f f f
Press p DIR to show directory entries
when the handset is not in use (page
Press to scroll up while in menus.
While entering names or numbers, press to move the cursor to the right.
Press to increase the listening volume
when on a call (page 26), or to
increase the message playback volume
q CID/VOLUME f
Press q CID to show caller ID log when
the handset is not in use (page 38).
f f f
Press to scroll down while in menus.
While entering names or numbers, press to move the cursor to the left.
Press to decrease the listening volume
when on a call (page 26), or to
decrease the message playback volume
4
5
6
7 f f f f
PHONE/FLASH
Press to make or answer a call (page
During a call, press to answer an incoming call when you receive a call
1
While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory
Press and hold to set or to dial your
TONE f
Press to switch to tone dialing temporarily during a call if you have pulse service.
f f
/SPEAKER
Press to make or answer a call using
Press to switch between the
speakerphone and the handset (page
3
Getting started
Quick reference guide - handset
9
1
2
3
4
5
10
11
12
6
7
8
13
14
8
9
10
11
MUTE/DELETE f f f f f
During a call, press to mute the
When the handset is ringing, press to
mute the ringer temporarily (page
While reviewing the caller ID log, directory, redial memory, block list, allow list, or star name list, press to delete an individual entry.
While predialing, press to delete digits.
During message or announcement playback, press to delete the playing message or the recorded announcement.
Visual ringer indicator f
Flashes when there is an incoming call.
AUDIO ASSIST® f
Voices will sound louder and clearer when you press AUDIO ASSIST ® while
on a call using the handset (page 28).
MENU/SELECT f f
When the handset is not in use, press to show the menu.
While in the menu, press to select an item or save an entry or setting.
12
13
14 f f f f
OFF/CANCEL
During a call, press to hang up (page
While in a menu, press to cancel an operation, back up to the previous menu, or exit the menu display; or press and hold this button to exit to idle mode.
When the handset is ringing, press to
mute the ringer temporarily (page
Press and hold while the telephone is not in use to erase the missed call
QUIET# (pound key) f f
Press repeatedly to display other dialing options when reviewing a
caller ID log entry (page 39).
Press and hold to enter the QUIET mode setting screen, or to deactivate
QUIET
CALL BLOCK f f
Press to block the incoming call when
the telephone is ringing (page 44)
When the handset is not in use, press to show the Smart call blocker menu
Audio Assist ® is a registered trademark of Advanced American Telephones.
4
Getting started
Quick reference guide - handset
Play messages
ECO
f f f f
Press MENU/ SELECT to show the menu.
Press q CID or p DIR to scroll through menu items.
Press MENU /SELECT to confirm or save changes to a highlighted menu item.
Press OFF /CANCEL to cancel an operation, back up to the previous menu, or exit the menu display.
5
Getting started
Quick reference guide - telephone base
1
2
3
6
7
8
9
10
11
4
5
1
2
3
4
5 f
/ANSWER ON
Press to turn the built-in answering
f
/HANDSET LOCATOR
While the phone is idle, press to
Message counter f
Shows the number of messages or other answering system information.
f f
/ REPEAT
Press to repeat a message.
Press twice to play the previous
IN USE indicator f f f
On when the handset is in use, or when the answering system is answering an incoming call.
Flashes when another telephone is in use on the same line.
Flashes when there is an incoming call.
6
Speaker
7 Antenna
8
9
10
11
X/DELETE f f
Press to delete the message currently
Press twice to delete all old messages
when the phone is not in use (page
f
/PLAY/STOP
Press to start or stop message
q VOLUME p f f
During message playback, press to
adjust the listening volume (page
While in idle mode, press to adjust the base ringer volume.
f
/ SKIP
Press to skip a message (page 80).
6
Getting started
Installation
You must install and charge the battery before using the telephone.
easy instructions.
Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface
or vertically mounted on the wall (see page 13). For optimum range and
better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see the following page). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or telephone base display - remove it before use.
For customer service or product information, visit our website at
or call
. In Canada, dial
.
Avoid placing the telephone base and charger too close to: f f f f f f f
Communication devices such as television sets, VCRs, or other cordless telephones.
Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of a washing machine or workbench.
7
Getting started
Telephone base and charger installation
Install the telephone base and charger, as shown below.
The telephone base is ready for tabletop use. If you want to change to wallmounting, see Installation options
Telephone base installation f
Plug the large end of the telephone base power adapter into a power outlet not controlled by a wall switch.
f
Plug the other end of the telephone line cord into a telephone jack or a
DSL filter.
f
Route the power adapter cord through this slot.
If you have DSL high-speed Internet service, a DSL filter (not included) is required.
The DSL filter must be plugged into the telephone wall jack.
Telephone line cord f
Raise the antenna.
f f
Plug one end of the telephone line cord into the telephone jack on the back of the telephone base.
Plug the small end of the telephone base power adapter into the power adapter jack on the back of the telephone base.
Charger installation
Plug the power adapter into a power outlet not controlled by a wall switch.
IMPORTANT INFORMATION
1. Use only the power adapter(s) supplied with this product. To order a replacement power adapter, visit our website at
or call
. In Canada, dial
.
2. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
8
Getting started
Battery installation and charging
Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging.
See the table on page 108 for battery operating times.
If the screen shows Put in charger and flashes , you need to charge the handset without interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time. The following table
Battery indicators
The screen is blank, or shows Put in charger and
(flashing).
The screen shows Low battery and (flashing).
The screen shows
HANDSET X .
Battery status
Battery has no or very little charge. The handset cannot be used.
Battery has enough charge to be used for a short time.
Battery is charged.
Action
Charge without interruption
(at least 30 minutes).
Charge without interruption
(at least 30 minutes).
To keep the battery charged, place it in the telephone base or charger when not in use.
NOTE: If you are on a phone call in low battery mode, you hear four short beeps every minute.
Step 1
Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE
UP facing up, as indicated.
THIS SIDE UP
UP
ES
ERIE mA
NT
RCER LES
PU
/BT2
en
S IN in Ch
NE
9
Getting started
Battery installation and charging
Step 2
Align the cover flat against the battery compartment, then slide it upwards until it clicks into place.
AUT
LE
CR
3342
ER ch
U PE
PU
BT
NO
DO
NE
Step 3
Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging.
IMPORTANT INFORMATION
1. Use only the supplied rechargeable battery or replacement battery (model BT162342/
BT262342). To order, visit our website at
or call
. In Canada, dial
.
2. If you do not use the handset for a long time, disconnect and remove the battery to prevent possible leakage.
10
Getting started
Initial setups
Set date/time
After you install your telephone or power returns following a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time
To skip setting the date and time, press OFF /CANCEL on the handset.
Date: MM/DD/YY
ECO
Time: HH:MM - -
ECO
Voice guide to set Smart call blocker and answering system
After you install your telephone for the first time, the telephone base will prompt if you want to set Smart call blocker and answering system. Follow the voice guide to set or skip the settings.
Voice guide to set Smart call blocker
The telephone base announces, “ Hello! This voice guide will assist you with the basic setup of Smart call blocker...
”.
With the voice guide, you can set your Smart call blocker: f
To screen calls with telephone numbers that are not saved in your directory, allow list or star name list.
-ORf
Do not screen calls, and allow all incoming calls to get through.
Listen to the instructions to set up your Smart call blocker.
If you intend to set your Smart call blocker to screen all incoming calls, we recommend that you add the phone numbers of your family members and friends, and desired businesses to your Directory
Allow list
(see page 55), or add their names to the
Star name list
will avoid Smart call blocker to screen their calls.
For more details, see Smart call blocker
11
Getting started
Initial setups
Voice guide to set Answering system
After the Smart call blocker setting is done or skipped, the telephone base will then prompt if you want to set up the answering system. Listen to the instructions to set up your answering system.
Stop the voice guide f
While the voice guide is playing, press DELETE on the telephone base.
Restart the voice guide f
On the telephone base, press the keys in the following sequence.
—
/SKIP — /SKIP — /SKIP — /REPEAT — /REPEAT — /SKIP
/PLAY/STOP
12
Getting started
Installation options
Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers. You might need a professional to install the mounting plate.
Tabletop to wall-mount installation
1. Plug the telephone line into the telephone base. If you are using a DSL filter, plug the other end of the telephone line into the filter. Route the telephone line cord (or DSL filter) through the wall-mount bracket hole.
2. Align the holes on the wall-mount bracket with the standard wall plate and slide the wall-mount bracket down until it locks securely.
3. Position the telephone base, as shown below. Insert the extended tabs of the wall-mount bracket into the slots on the back of the telephone base.
Push the telephone base down until it is securely in place.
4. Plug the power adapter into a power outlet not controlled by a wall switch.
Plug the other end of the power adapter into the telephone base. Bundle the telephone line cord and power adapter cord neatly with twist ties.
1 2
B
B B
A
A
A
3 4
13
Getting started
Installation options
Wall-mount to tabletop installation
1. Unplug the large end of the power adapter from the electrical outlet.
2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall-mount bracket up and remove it from the wallmounting plate.
3. Unplug the telephone line cord or the DSL filter from the telephone wall jack. Push the telephone base up and away from the wall-mount bracket to detach it from the wall-mount bracket.
4. See Telephone base and charger installation
14
Telephone settings
Use the menu to change the telephone settings.
1. Press SELECT when in idle mode (when the phone is not in use) to enter the main menu.
2. Press q CID or p DIR to scroll to the feature to be changed.
MENU /SELECT to select the highlighted item.
Play messages
ECO
NOTE: Press OFF
/CANCEL to cancel an operation, back up to the previous menu or exit the menu display. Press and hold OFF
/CANCEL to return to idle mode.
15
Telephone settings
Ringer volume
You can set the ringer volume level (1-6) to one of six levels or turn the ringer off. When the ringer is off, appears on the screen.
1. Press SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Ringers , then press
MENU /SELECT .
3. Press MENU /SELECT again to select Ringer volume .
4. Press q CID or p DIR to sample each volume level.
5. Press MENU /SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.
Ringers
ECO
Ringer volume
ECO
Volume:
ECO f f f
NOTES:
The handset ringer volume also determines the ringer volume for intercom calls.
If the ringer volume is set to off, that handset is silenced for all incoming calls. However, the handset still plays the paging tone when responding to the handset locator.
If the ringer volume is set to off, the caller ID will not be announced .
Ringer tone
You can choose one of 10 ringer tones.
1. Press SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Ringers , then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Ringer tone , then press
MENU /SELECT .
4. Press q CID or p DIR to sample each ringer tone.
5. Press MENU /SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.
Ringer tone
ECO
Tone: 1
ECO
NOTE: If you turn off the ringer volume, you do not hear ringer tone samples.
16
Telephone settings
Telephone settings
Set date/time
The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.
After handset registration or a power failure, the handset will prompt you to set the date and time.
Follow the steps to set the month, day, year and time.
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Set date/time and then press MENU /SELECT.
Set date/time
3. Press q CID or p DIR to choose the month, then press
MENU keys.
/SELECT , or enter the number using the dialing
4. Press q CID or p DIR to choose the day, then press
MENU keys.
/SELECT , or enter the number using the dialing
ECO
Date: MM/DD/YY
ECO
5. Press CID or p DIR to choose the year, then press
MENU /SELECT , or enter the number using the dialing keys, then press MENU /SELECT to move on to set the time.
6. Press q CID or p DIR to choose the hour, then press
MENU keys.
/SELECT , or enter the number using the dialing
Time: HH:MM - -
ECO
7. Press CID or p DIR to choose the minute, then press
MENU /SELECT , or enter the number using the dialing keys.
8. Press q CID or p DIR to choose AM or PM , then press MENU /SELECT to confirm. There is a confirmation tone and the screen returns to the previous menu.
NOTE: If the clock is not set when a message is recorded, the system announces, “Time and day not set,” before it plays the message.
17
Telephone settings
LCD language
You can select the language used for all screen displays.
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings , then press
MENU /SELECT .
3. Press MENU /SELECT to choose LCD language .
4. Press q CID or p DIR to highlight English , Français or Español , then press MENU /SELECT to confirm.
NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU/
SELECT in idle mode, then enter *364# . There is a confirmation tone.
LCD language
ECO
English
ECO
Caller ID announce
The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the handset and/or base speaks “Call from...” and the name of the caller based on the directory or caller
ID information. If the caller’s name is private or unknown, the phone number up to the last 11 digits will be spoken. If the caller’s phone number is also private or unknown, no information will be spoken.
To turn on/off the caller ID announce on your handset or base:
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Caller ID annc , then press MENU /SELECT .
3. Use q CID or p DIR to select On or Off , then press
MENU /SELECT .
Caller ID annc
ECO f f f f f
On
NOTES:
To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider.
This feature does not announce information for call waiting calls.
It takes at least two rings for the phone to receive caller ID information and announce it.
If the phone is answered before the end of the second ring, the phone won’t have time to announce the caller’s information.
Pronunciation of names may vary with this feature. Not all names may be pronounced correctly.
Caller ID announce is available in English only.
ECO
18
Telephone settings
Telephone settings
Set speed dial voicemail number
This feature lets you save your voicemail number for easy access when you press and hold the 1 key.
To set your voicemail number:
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings , then press
MENU /SELECT .
3. Use q CID or p DIR to scroll to Voicemail # , then press
MENU /SELECT .
4. Use the dialing keys to enter the voicemail access number provided by your telephone service provider (up to 30 digits) when prompted.
f Press q CID or p DIR to move the cursor to the left or right.
Voicemail #
ECO
Voicemail #
ECO f Press MUTE/ DELETE to erase a digit.
f Press and hold MUTE/ DELETE to erase all digits.
f Press REDIAL /PAUSE to enter a three-second dialing pause (a P appears).
5. Press MENU /SELECT to save.
_
19
Telephone settings
Telephone settings
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indicator when you have new voicemail messages.
New voicemail and the icon appear on the handset screen.
New voicemail
ECO
ANS ON
10:30
PM
11/20 f f
NOTES:
This feature does not indicate new messages recorded on your phone’s built-in answering system.
For more information about the difference between your answering system and voicemail, see page 77.
Clear voicemail indicator
Use this feature when the telephone indicates there is new voicemail but there is none. For example, when you have accessed your voicemail while away from home. This feature only turns off the displayed New voicemail and the
icon; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators.
To manually turn off the new voicemail indicators:
1. Press SELECT when in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings , then press
MENU /SELECT .
3. Use q CID or p DIR to scroll to Clr voicemail , then press
MENU /SELECT .
Clr voicemail
ECO f f
NOTES:
Your telephone service provider voicemail might alert you to new messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider.
20
Telephone settings
Telephone settings
Key tone
The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys.
1. Press MENU/ SELECT in idle mode to enter the main menu.
Key tone
2. Use q CID or p DIR to scroll to Settings , then press
MENU /SELECT .
3. Use q CID or p DIR to scroll to Key tone , then press
MENU /SELECT .
4. Use q CID or p DIR to select On or Off .
ECO
5. Press MENU /SELECT to save your preference. There is a confirmation tone and the screen returns to the previous menu.
Home area code
If you dial 7 digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the 7 digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID log. If you dial
10 digits to make a local phone call, do not use this home area code feature. If you do, you cannot place local calls from your caller ID log, as they will have only
7 digits.
To set the home area code:
1. Press MENU/ SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings , then press
MENU /SELECT .
3. Use q CID or p DIR to scroll to Home area code , then press MENU /SELECT .
4. Use the dialing keys to enter a three-digit home area code. f
Press MUTE/ DELETE to delete a digit.
f
Press and hold MUTE/ DELETE to delete all digits.
5. Press MENU /SELECT to save.
Home are code
ECO
Home are code
ECO
---
NOTE: If in the future, your telephone service provider requires you to dial 10 digits to make a local call (area code plus telephone number), you need to delete your home area code and dial out locally from the caller ID log. With the home area code displayed, press and hold
MUTE
/DELETE until the digits are deleted, and then press
MENU
/SELECT .
The home area code is now restored to its default setting of _ _ _ (empty).
21
Telephone settings
Telephone settings
Dial mode
The dial mode is preset to tone dialing. If you have pulse
(rotary) service, you must change the dial mode to pulse dialing before using the telephone.
Dial mode
ECO
To set the dial mode:
1. Press SELECT in idle mode to enter the main menu.
2. Use q CID or p DIR to scroll to Settings , then press
MENU /SELECT .
Touch-tone
3. Use q CID or p DIR to scroll to Dial mode , then press
MENU /SELECT .
ECO
4. Use q CID or p DIR to highlight Touch-tone or Pulse , then press MENU /SELECT . There is a confirmation tone and the screen returns to the previous menu.
QUIET mode
When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically.
When QUIET mode is on, the answering system takes calls and records messages without broadcasting them.
To turn QUIET mode on:
1. Press and hold QUIET # in idle mode to enter the QUIET mode setting screen. The screen shows Quiet: _ _ hours (1-12 hours) .
2. Use the dialing keys to enter the desired number of hours (1-12) you would like to turn on QUIET mode, then press MENU /SELECT . Your screen shows
Quiet mode on and .
To turn QUIET mode off: f While QUIET mode is on, press and hold QUIET # . The screen then shows
Quiet mode is off and you hear a confirmation tone.
f f f f
NOTES:
If you change the base ringer, handset ringer, ringer volume, key tone, or caller ID announce features when QUIET mode is on, the sample plays but the feature is still muted after saving the setting.
After QUIET mode is turned off or the set period of time has expired, all muted features will be activated again.
Intercom is available during QUIET mode, but the handset will not ring.
When QUIET mode is on, and Smart call blocker is on and in screening mode, all screened calls will be sent to the
answering system after screening. For more information on Smart call blocker, see page 44.
22
Telephone operation
Telephone operation
Making a call f Press PHONE/ FLASH or /SPEAKER , then enter the telephone number.
The screen displays the elapsed time as you talk (in hours, minutes and seconds).
NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time.
Elapsed time
0:00:30
ECO
10:30
PM
11/20
Speaker 0:00:30
ECO
10:30
PM
11/20
On hook dialing (predialing)
1. Enter the telephone number. Press MUTE/ DELETE to make corrections when entering the phone number.
2. Press PHONE/ FLASH or /SPEAKER to dial.
888-883-2445
ECO
10:30
PM
11/20
Answering a call f Press PHONE/ FLASH or /SPEAKER .
Christine Smith
888-883-2445
ECO
10:30
PM
11/20
Ending a call
Press OFF/ CANCEL or return the handset to the telephone base or charger.
Auto off
A call ends automatically when you put the handset in the telephone base or charger.
Temporary ringer silencing
Press OFF/ CANCEL or MUTE/ DELETE while the telephone is ringing to silence the ringer temporarily on that handset only. This turns off
Ringer muted the ringer without disconnecting the call. Ringer muted will display temporarily. The next incoming call rings normally at the preset volume.
ECO
10:30
PM
11/20
NOTE: Each handset rings when there is an incoming call unless the ringer volume is turned off on that handset.
23
Telephone operation
Telephone operation
Speakerphone
During a call, press /SPEAKER to switch between handsfree speakerphone and normal handset use. Press OFF/ CANCEL
Elapsed time
Speaker 0:00:30 to hang up or return the handset to the telephone base or charger.
ECO f f f
10:30
PM
11/20
NOTES:
When you use the speakerphone, the key pad of the handset and the /SPEAKER button are lit.
The speakerphone uses more power than the normal handset. If the handset battery becomes very low while you are using the speakerphone, the call remains in speakerphone mode until you hang up or the battery becomes depleted.
After installing a battery into the handset, the screen may show Low battery. If you use the speakerphone at this time, the battery may become depleted. Follow the instructions in the Battery installation and charging section on pages 6-7.
Last number redial
Each handset stores the last 10 telephone numbers dialed (up to 30 digits).
To view the 10 most recently dialed numbers: f f
To display the most recently called number, press REDIAL/ PAUSE .
To view up to 10 recently called numbers, press REDIAL/ PAUSE , then q CID or p DIR , or press REDIAL/ PAUSE repeatedly.
The handset beeps twice at the end of the list. Press OFF/ CANCEL to exit.
To redial a number: f f
To dial the displayed number, press PHONE/ FLASH or
/SPEAKER .
-OR-
Press PHONE/ FLASH or /SPEAKER , then press
REDIAL/ PAUSE repeatedly to view the redial memory.
Press MENU /SELECT to dial the displayed number.
Redial 1/10
888-883-2445
ECO
To delete a number: f
While the screen displays the desired number, press MUTE/ DELETE to delete the number from the redial memory.
24
Telephone operation
Telephone operation
Handset locator
The handset locator feature is useful if you misplace any handsets.
To start the paging tone: f
Press / HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds.
NOTE: If you press OFF/
CANCEL or MUTE/
DELETE on a handset, the ringer of that handset stops, but the paging to the rest of the handsets continues.
To stop the paging tone: f
Press PHONE/ FLASH , /SPEAKER , or any dialing key ( 0 9 , TONE , or # ) on the handset(s).
-ORf
Press /HANDSET LOCATOR on the telephone base.
** Paging **
ECO
ANS ON
10:30
PM
11/20
25
Telephone operation
Options while on calls
Volume control
To adjust the listening volume of a handset: f
Press VOLUME or VOLUME on the handset while on a call.
To adjust the listening volume of the telephone base: f
Press VOL or VOL while listening to the message playback on the telephone base.
f f
NOTES:
Handset and speakerphone volume settings are independent.
When the volume reaches the minimum or maximum setting, you hear two beeps.
Call waiting
If you subscribe to call waiting service from your telephone service provider, and someone calls while you are already on a call, you hear two beeps. Press
PHONE/ FLASH to put your current call on hold and take the new call.
Press PHONE/ FLASH at any time to switch back and forth between calls.
NOTE: Missed call waiting calls are not counted as missed calls.
Mute
Use the mute function to turn off the microphone. You can hear the caller, but the caller cannot hear you.
To mute a call:
• While on a call, press MUTE/ DELETE . When mute is on, the handset screen shows Muted until you turn off mute.
To end mute a call:
• Press DELETE again. When mute is off, Microphone on appears temporarily on the handset screen.
ECO
Muted
Microphone on
ECO
26
Telephone operation
Options while on calls
Chain dialing
Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call.
Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list.
To access the directory while on a call:
1. Press SELECT .
2. Press q CID or p DIR to scroll to Directory and then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to the desired number.
4. Press MENU /SELECT to dial the number shown.
Directory
ECO
To access the caller ID log while on a call:
1. Press SELECT .
2. Press q CID or p DIR to scroll to Caller ID log , then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to the desired number.
4. Press MENU /SELECT to dial the number shown.
To access the redial list while on a call:
1. Press PAUSE to show the most recently dialed number.
2. Press q CID or p DIR to scroll to the desired number, or press REDIAL/ PAUSE repeatedly to show the last 10 recently dialed numbers. Then, press MENU /SELECT to dial the number shown.
Caller ID log
ECO
Redial 1/10
888-883-2445
ECO f f f f
NOTES:
You cannot copy a caller ID entry into the directory while on a call. For more details about the caller ID history, see
If you press REDIAL/
PAUSE
while on a call, you can only view the 10 most recently dialed numbers and you cannot
erase the entries. For more details about the redial memory, see page 24.
Press OFF /
CANCEL
to exit redial, directory or caller ID history when on a call.
27
Telephone operation
Options while on calls
Audio Assist®
The Audio Assist® feature makes voices sound louder and clearer.
To turn the Audio Assist® feature on:
Press AUDIO ASSIST® while you are on a call using the handset, the screen shows AUDIO
ASSIST .
To turn the Audio Assist® feature off:
Press AUDIO ASSIST® again. This feature is also turned off automatically after you hang up.
Temporary tone dialing
If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.
1. During a call, press TONE .
2. Use the dialing keys to enter the desired number. The telephone sends touch-tone signals.
3. The telephone automatically returns to pulse dialing after you end the call.
Join a call in progress
When a handset is already on a call and you would like to join the call, press
PHONE/ FLASH or /SPEAKER on your handset.
Press OFF/ CANCEL or place the handset in the telephone base or charger to end the call. The call does not end until all handsets hang up.
NOTE: You can use a maximum of four system handsets at the same time on an outside call.
Audio Assist ® is a registered trademark of Advanced American Telephones.
28
Multiple handset use
Intercom
Use the intercom feature for conversations between two handsets. This feature is only available if you have at least two system handsets. You can buy accessory handsets (AT&T model BL102-0 ) to expand your system.
Use a handset to initiate intercom calls.
Calling HS X
1. Press MENU/ SELECT on the handset in idle mode to enter the main menu. Press q CID or p DIR to scroll to
Intercom , then press MENU /SELECT .
ECO
2. If you have two system handsets, the handset shows
Calling HS X ( X represents the handset number). The destination device rings and shows HS X is calling .
-OR-
If you have more than two system handsets, press q CID or p DIR to select a device, or use the dialing keys to enter a device number ( 1 5 ). The handset shows Calling
HS X . The destination handset rings and shows HS X is calling .
HS X is calling
ECO
Intercom
ECO
To answer an intercom call: f
Press PHONE/ FLASH , or /SPEAKER on the called handset. Both handsets now show Intercom .
To end an intercom call:
3. Press OFF /CANCEL or places the handset back in the telephone base or charger. f f f f
NOTES:
Before the intercom call is answered, you can cancel it by pressing OFF
/CANCEL .
If the called party does not answer within 100 seconds or if the handset is in use, on a call or out of range, the calling handset shows No answer. Try again.
.
Pressing OFF/
CANCEL or MUTE/
DELETE temporarily silences the intercom ringer.
You can only use one pair of handsets to make intercom calls at a time.
Answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is a two-beep call waiting tone.
• To answer the call, press PHONE/ FLASH . The intercom call ends automatically. The party on the intercom call hears four beeps. Other system handsets can also answer the incoming call by pressing PHONE/ FLASH .
29
Multiple handset use
Call transfer using intercom
Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have two or more handsets.
To transfer or share an outside call using intercom:
1. When on an outside call, press MENU/ SELECT .
2. Press q CID or p DIR to scroll to Intercom and press
MENU /SELECT . The call is automatically put on hold.
3. If you have two system handsets, the handset shows
Calling HS X ( X represents the handset number). The destination device rings and shows HS X is calling .
Intercom
ECO
-OR-
If you have more than two system handsets, press q CID or p DIR to select a device, or use the dialing keys to enter a device number ( 1 5 ). The handset shows Calling HS X . The destination handset rings and shows HS
X is calling .
4. To answer the intercom call on the other handset, press
PHONE/ FLASH , or / SPEAKER on the destination handset. The outside call is still on hold. Both devices now show Intercom .
5. To transfer the call, press OFF/CANCEL or place the handset back in the telephone base or charger. The other handset automatically connects to the outside call.
-OR-
You can let the other device join you on the outside call in a three-way conversation. Press PHONE/FLASH on the originating or destination handset.
-OR-
The called party can end the intercom call by pressing
OFF/CANCEL or by placing the other handset back in the telephone base or charger. The outside call continues with the originating handset.
30
Directory
About the directory
The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. A convenient search feature can help you find and dial numbers quickly (
f f f f f f
The directory is shared by all handsets. Changes made to the directory from any handset apply to all.
Charlie Johnson
888-883-2445
Only one handset can review the directory at a time. If another handset tries to enter the directory, its screen shows Not available .
ECO
When there are no records in the directory, the screen shows List empty .
When you try to save a number already stored in the directory, the screen shows Number repeated .
Directory entries can also be saved to the allow list or block list. See Allow list
Block list
When Smart call blocker is on, calls with numbers saved in the directory will get through and ring on your telephone. If a number saved in the directory is also saved in the block list, calls from this number will be blocked.
31
Directory
Create directory entries
Create a new directory entry
1. Press SELECT in idle mode to enter the main menu.
2. Press q CID or p DIR to scroll to Directory , then press
MENU /SELECT .
3. Press MENU /SELECT to choose Add new entry .
4. Use the dialing keys to enter a telephone number (up to
30 digits) when prompted.
Directory
ECO
Add new entry f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE/ DELETE to erase a digit.
Press and hold MUTE/ DELETE to erase all digits.
Press and hold REDIAL /PAUSE to enter a 3-second dialing pause (a P appears).
ECO
Enter number
888-883-2445
ECO
-OR-
Copy a number from the redial list by pressing
REDIAL/ PAUSE , then q CID or p DIR , or pressing REDIAL/ PAUSE repeatedly to locate the number. Press MENU /SELECT to copy the number.
5. Press MENU /SELECT to move on to the name.
Enter name
The display shows Number repeated if the number is already in the directory. You cannot save the same number twice.
ECO
Robert Brown
6. Use the dialing keys to enter a name (up to 15 characters) when prompted. Each time you press a key, the character on that key appears. Additional key presses produce other characters on that key. See the chart on the next page.
f
Press q CID or p DIR to move the cursor to the left or right.
Enter name
Charlie Johnson
ECO f f f
Press 0 to add a space.
Press MUTE/ DELETE to erase a character.
Press and hold MUTE/ DELETE to erase all characters.
f
Press TONE to change the next letter to upper or lower case.
MENU /SELECT to store your new directory entry. There is a confirmation tone and the screen shows Saved . To change the entry later,
NOTE: The first letter of every word is a capital letter. The remaining letters in a word start as lower case letters, as shown in the chart on the next page.
32
Directory
Create directory entries
1
8
9
6
7
0
*
4
5
2
3
#
Dialing keys
1
1
T
W
M
P space
G
J
A
D
U
X
N
Q
0
H
K
B
E
.
2
V
Y
O
R
L
I
C
F
3
-
Characters by number of key presses
4 5 6 7 8
‘ ( ) * # a d g j m
S t
Z b e h k n p u w c f o v l i q x
2
3
4
5
6 r
8 y s z
9
&
7
9
Add a predialed telephone number to the directory
You can save a predialed telephone number to the directory.
1. Enter the telephone number when in idle mode.
2. Follow the steps in Edit a directory entry
10
/
11
,
33
Directory
Review the directory
Review directory entries
1. Press p when in idle mode. The summary screen shows briefly and then the first entry in the directory shows.
2. Press q CID or p DIR to browse through the directory. Entries appear alphabetically by the first letter in the name.
-OR-
MENU/ SELECT when in idle mode.
2. Press q CID or p DIR to scroll to Directory , then press MENU /SELECT .
3. Press q CID or p DIR to scroll to Review, then press press MENU /SELECT .
4. Press q CID or p DIR to browse through the directory. Entries appear alphabetically by the first letter in the name.
f f
NOTES:
If the telephone number in the directory exceeds 15 digits, < appears in front of the telephone number. Press
TONE to move towards the end of the telephone number or press # to move towards the beginning of the telephone number.
List empty appears if there are no directory entries.
Search by name
1. Press p in idle mode to show the first listing in the directory.
2. When an entry appears, press the dialing keys ( 0 9 ) to start a name search.
The directory shows the first name beginning with the first letter associated with the dialing key, if there is an entry in the directory beginning with that letter. Press q CID or p DIR to scroll through the directory.
3. To see other names starting with the letters on the same dialing key, keep pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer , Jessie , Kevin and Linda in your directory: f If you press see Jessie .
5 ( JKL ) once, you see Jennifer . Press q CID and you f If you press 5 ( JKL ) twice, you see Kevin . f If you press 5 ( JKL ) three times, you see Linda . f If you press 5 ( JKL ) four times, you see 5 and then the directory entry beginning with 5 or the next closest entry after 5.
f If you press 5 ( JKL ) five times, you see Jennifer again.
f f
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name matching the following letters of the key.
If you press a key ( 0 9 ) and no name starts with any of the letters on that key, the directory shows the entry matching the next letter in the directory.
34
Directory
Dial, delete or edit directory entries
To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use Review the directory
an entry.
Display dial
To dial a displayed number from the directory, press PHONE/ FLASH or
/SPEAKER .
Delete a directory entry
To delete the displayed directory entry, press MUTE/ DELETE .
The screen shows Delete contact?
. Press MENU /SELECT to confirm. There is a confirmation tone and the screen shows
Contact deleted . You cannot retrieve a deleted entry.
Charlie Johnson
888-883-2445
ECO
Delete entry?
ECO
Edit a directory entry
1. When a directory entry displays, press MENU /SELECT . The screen shows
Enter number along with the phone number to be edited.
If you only want to edit the name, skip to Step 3.
2. To edit the number: f f f f f
Press the dialing keys to add digits.
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE/ DELETE to erase a digit.
Press and hold MUTE/ DELETE to erase all digits.
Press and hold REDIAL /PAUSE to add a three-second pause, if desired.
3. Press MENU /SELECT to save the number. The screen shows Enter name along with the name to be edited.
4. To edit the name: f
Press the dialing keys to add characters (page 31).
f f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE/ DELETE to erase a character.
Press and hold MUTE/ DELETE to erase all characters.
f
Press TONE to change the next letter to upper or lower case.
5. Press MENU /SELECT . There is a confirmation tone and the screen shows Saved .
35
Caller ID
About caller ID
This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls.
The available caller ID information will appear after the first or second ring.
Information about caller ID with call waiting
Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
It might be necessary to change your telephone service to use this feature. Contact your telephone service provider if: f f
You have both caller ID and call waiting, but as separate services (you might need to combine these services).
You have only caller ID service, or only call waiting service.
f
You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available in all areas.
Christine Smith
888-883-2445
ECO
10:30
PM
11/20
This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date, along with the call information, are from the telephone service provider.
Caller ID information might not be available for every incoming call. Callers may intentionally block their names and/or telephone numbers. To view caller ID log entries with numbers between 16 and 24 digits, you must save
the entry to the directory (see page 40).
NOTE: You can use this product with regular caller ID service, or you can use this product’s other features without subscribing to caller ID or combined caller ID with call waiting service.
36
Caller ID
Caller ID history
How the caller ID history (caller ID log) works
The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. This information is common to all handsets, so changes made using any handset are reflected in all other handsets. If you answer a call before the information appears on the screen, it does not show in the caller ID history.
NOTE: Each entry may have up to 24 digits for the phone number and 15 characters for the name.
Christine Smith
888-883-2445
ECO
10:30
PM
11/20
Missed (new) call indicator
When a handset is in idle mode and has new or missed calls, its screen shows XX Missed calls .
All new or missed entries are counted as missed calls. Each time you review a new caller ID log entry (indicated by NEW on the handset screen), the number of missed calls decreases by one.
If you do not want to review the missed calls one by one, but still want to keep them in the caller ID history, you can press and hold OFF /CANCEL for four seconds when the handset is idle. All the entries in the caller ID history become old (reviewed already), and the missed calls message goes away.
2 Missed calls
ECO
ANS ON
10:30
PM
11/20
Charlie Johnson
888-883-2445
ECO
ANS ON
09:30
PM
11/19
37
Caller ID
Caller ID operation
Memory match
If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.
For example, if Christine Smith calls, her name appears as
Chris if this is how you entered it into your directory.
NOTE: The number shown in the caller ID log will be in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the telephone service provider.
Christine Smith
888-883-2445
ECO
10:30
PM
11/20
Review the caller ID history
Review the caller ID history to find out who called, to return the call, or to copy the caller’s name and number into your directory. List empty appears if there are no records in the caller ID log.
2 Missed calls
1. When a handset is in idle mode, press q CID to review the caller ID history in reverse chronological order starting with the most recent call.
-OR-
Review the caller ID history by pressing MENU/ SELECT .
Press q CID or p DIR to scroll to Caller ID log , then press
MENU /SELECT twice to select Review .
ECO
ANS ON
10:30
PM
11/20
2. Press q CID or p DIR to scroll through the list.
3. Press OFF/ CANCEL to exit the caller ID history.
You hear a double beep when the list reaches the beginning or end of the caller ID log.
NOTE: Only one handset can review the caller ID history at a time. If another handset tries to enter the directory or caller ID history, it shows Not available .
Caller ID log
ECO
Caller’s name
Caller’s number
Time of call
Charlie Johnson
888-883-2445
ECO
NEW
ANS ON
09:30
PM
11/19
Appears if it is a new or missed call.
Date of call
38
Caller ID
Caller ID operation
View dialing options
Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the 7 digits,
1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.
While reviewing the caller ID log, press # repeatedly to show different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory.
Press 1 repeatedly if you need to add or remove
1 in front of the telephone number before dialing or saving it in the directory.
888-883-2445
1-888-883-2445
883-2445
1-883-2445
883-2445
1-883-2445
888-883-2445
1-888-883-2445
Press #
(pound key)
Press 1
When the number is in the correct format for dialing, press PHONE/ FLASH or /SPEAKER to call the number.
To save the number to the directory, see Save a caller ID log entry to the directory on the next page.
Dial a caller ID log entry
1. When in the caller ID log, press q CID or DIR p to browse.
2. Press PHONE/ FLASH or /SPEAKER to dial the displayed entry.
Delete caller ID log entries
To delete an entry: f
Press MUTE/ DELETE to delete the shown entry.
To delete all entries:
1. Press SELECT when in idle mode.
2. Press q CID or p DIR to scroll to Caller ID log , then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Del all , then press
MENU /SELECT .
4. When the screen shows Delete all?
, press
MENU /SELECT to confirm. There is a confirmation tone and the screen returns to the previous menu.
Delete all
ECO
39
Caller ID
Caller ID operation
Save a caller ID log entry to the directory
1. When in the caller ID log, press q CID or p DIR to browse.
2. Press MENU /SELECT to select an entry. The screen displays EDIT NUMBER .
3. Use the dialing keys to edit the number.
f f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE/ DELETE to backspace and erase a digit.
Press and hold MUTE/ DELETE to erase all digits.
f
Press and hold REDIAL /PAUSE to insert a three-second dialing pause
(a P appears).
4. Press MENU /SELECT to move to the name. The screen displays EDIT NAME .
Use the dialing keys (page 31) to edit the name.
f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE/ DELETE to erase a character.
f f
Press and hold MUTE/ DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
5. Press MENU /SELECT when done. The handset shows Saved .
f f f
NOTES:
You might need to change how a caller ID number is dialed if the entry does not appear in the correct format. Caller ID numbers might appear with an area code that is not necessary for local calls, or without a 1 that is necessary for long distance calls (see View dialing options on page 39).
If the name you received from the telephone service provider is all in capital letters, the first letter of every word remains a capital letter, while other letters become lower case. However, the next letter after the prefix “Mac”, “Mc”, or “O’”, is kept as a capital letter. For example, the “D” in “MacDonald” is kept as a capital letter. Another exception is that “VAN DER” will be changed to “Van der”.
If the telephone number from the caller ID information has already been saved in the directory under a different name, the new name will overwrite the old one.
40
Caller ID
Caller ID operation
Save a caller ID log entry to the allow list
1. When in the caller ID log, press q CID or p DIR to browse.
2. When the desired entry displays, press MENU /SELECT .
3. Press q CID or p DIR to scroll to To Allow list , then press
MENU /SELECT .
4. When the screen displays Enter number , use the dialing keys to edit the number.
f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE to backspace and erase a digit.
Press and hold MUTE /DELETE to erase the entire entry.
Press and hold REDIAL /PAUSE to insert a three-second dialing pause (a P appears).
5. Press MENU /SELECT to move to the name.
6. When the screen displays Enter name , use the dialing keys to edit the name.
f f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
MENU /SELECT when done. The screen shows Saved .
41
Caller ID
Caller ID operation
Save a caller ID log entry to the block list
1. When in the caller ID log, press q CID or p DIR to browse.
2. When the desired entry displays, press MENU /SELECT .
3. Press q CID or p DIR to scroll to To Block list , then press
MENU /SELECT .
4. When the screen displays Enter number , use the dialing keys to edit the number.
f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE to backspace and erase a digit.
f f
Press and hold MUTE /DELETE to erase the entire entry.
Press and hold REDIAL /PAUSE to insert a three-second dialing pause (a P appears).
5. Press MENU /SELECT to move to the name.
6. When the screen displays Enter name , use the dialing keys to edit the name.
f f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
MENU /SELECT when done. The screen shows Saved .
Save a caller ID log entry to the star name list
1. When in the caller ID log, press q CID or p DIR to browse.
2. When the desired entry displays, press MENU /SELECT .
3. Press q CID or p DIR to scroll to To Star name , then press
MENU /SELECT . The screen displays Star the name?
.
4. Press MENU /SELECT to confirm.
42
Caller ID
Reasons for missing caller ID information
There are occasions when other information or no information shows for various reasons:
On-screen message
PRIVATE NUMBER
Reason
The caller prefers not to show the phone number.
PRIVATE NAME
The caller prefers not to show the name.
PRIVATE CALLER
The caller prefers not to show the phone number and name.
UNKNOWN NUMBER
UNKNOWN NAME
UNKNOWN CALLER
Your telephone service provider cannot determine the caller’s number.
Your telephone service provider cannot determine the caller’s name.
Your telephone service provider cannot determine the caller’s name and telephone number.
Calls from other countries may also generate this message.
43
About Smart call blocker*
If you have subscribed to caller ID service, then you can use Smart call blocker to filter robocalls, telemarketing calls and unwanted calls, while allowing welcome calls to get through.
You can set up your lists of welcome callers and unwelcome callers. Smart call blocker allows calls from your welcome callers to get through, and it blocks calls from your unwelcome callers.
For other unknown calls, you can allow these calls, block these calls, or forward these calls to the answering system.
With some easy configurations, you can set to only filter robocalls by asking the callers to press the pound key ( # ) before the calls are put through to you.
You can also set Smart call blocker to screen incoming calls by asking the callers to record their names and press the pound key ( # ). After your caller completes the request, your telephone rings and announces the caller’s name.
You can then choose to block or answer the call, or you can forward the call to the answering system. If the caller does not respond or record his/her name, the call is blocked from ringing through. When you add your welcome callers to your directory or allow list, their calls will bypass all screening and ring directly to your handsets.
f f f
NOTES:
Smart call blocker is on, once you install your telephone. It allows all incoming calls to get through and ring by default. You can change the Smart call blocker settings to screen incoming calls. For more details, see Set profile
With call screening active, Smart call blocker screens and filters all incoming calls from numbers or names that are not yet saved in your directory, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again.
To turn off Smart call blocker, see Set Smart call blocker on/off
* Includes licenced Qaltel TM technology.
Qaltel TM is a trademark of Truecall Group Limited.
44
Smart call blocker
About Smart call blocker
Call categories
Calls are classified into four categories:
Welcome calls
Welcome calls are calls with telephone numbers saved in your allow list or directory, and not in your block list. Welcome calls also include calls with caller names saved in your star name list.
NOTES: There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.
Unwelcome calls
Unwelcome calls are calls with telephone numbers saved in your block list, and you want to block their calls.
Calls without numbers
Calls without numbers are calls that are “out of area“ or with numbers set to
“Private“.
Uncategorized calls
Uncategorized calls include calls with absent caller ID number, calls with numbers that are not in your directory, allow list, or block list, or calls with caller ID names that are not in your star name list.
NOTE: The allow list stores up to 200 entries, the block list stores up to 1,000 entries, and the star name list stores up to 10 names.
45
Smart call blocker
About Smart call blocker
Call handling f f f f
Smart call blocker is set to on, and to allow all incoming calls by default.
When Smart call blocker is on, the first ring of all incoming calls will be muted.
If your directory, allow list, star name list and block list are empty when
Smart call blocker is on, and you have set to screen calls, the telephone will screen all incoming calls and asks callers to announce their names or press the pound key ( # ).
If Smart call blocker is off, all incoming calls rings, including numbers saved in the block list.
If QUIET mode is on, and Smart call blocker is on and in screening mode, all screened calls will be sent to the answering system after screening.
Smart call blocker handles calls in the following ways:
Call category
Welcome calls f f f f
Numbers saved in allow list.
Numbers saved in directory.
Numbers not found in block list.
Caller ID names saved in star name list.
Call handling /
Set profile options
The telephone rings when there is an incoming call with number saved in your allow list or directory, but not in your block list. Robocalls with caller names saved in your star name list will also ring.
Unwelcome calls f
Numbers saved in block list.
The telephone does not ring when there is an incoming call with number saved in your block list, and the call will be rejected.
46
Smart call blocker
About Smart call blocker
Unknown calls
Call category f f
Calls without numbers
−
Numbers that are
“out of area“ or set to “Private“.
Uncategorized calls
−
−
−
−
−
With absent caller ID number.
Numbers not found in directory.
Numbers not found in allow list.
Numbers not found in block list.
With caller ID names not found in star name list
Call handling /
Set profile options
You can select one of the following five profile options for handling all unknown calls.
Screen unknown
The telephone plays the screening announcement, and then ask the caller to say his/her name before the call rings on your telephone. You can then answer the call, and hear the caller’s name announced. You can decide whether to accept or reject the call, or to forward the call to the answering system.
Screen robot
The telephone plays the screening announcement, and then ask the caller to press the pound key ( # ) before the call rings on your telephone. You can then answer the call.
Allow unknown (default settings)
The telephone allows these calls to get through and ring. The caller’s number, even if it is available, will not be saved to the allow list.
Unknown to answering system
The telephone forwards these calls to the answering system without ringing.
Block unknown
The telephone rejects these calls with block announcement without ringing.
The caller’s number, even if it’s available, will not be saved to the block list.
NOTE: You can set to screen, allow, or block all unknown calls without numbers, or unknown calls with numbers not saved in your Directory, Allow list or Star name list. You can also send these calls to the answering system. Allow unknown is the default profile setting. To change the setting, see Set profile on page 48.
47
Smart call blocker
Call block settings
Set Smart call blocker on/off
The Smart call blocker feature is set to on by default.
1. Press on the handset when it is not in use, and then press MENU /SELECT to select
SCB On/Off .
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to
Smart call blk , then press MENU /SELECT twice.
2. Press q CID or p DIR to highlight On or Off , then press
MENU /SELECT to save the setting. You hear a confirmation tone.
NOTE: If you set SCB On/Off to Off , all settings under Set profile (see below) will be invalid.
Set profile
There are five profile setting options, which allows you to quickly set up
Smart call blocker.
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Set profile , then press
MENU /SELECT .
3. Press q CID or p DIR to select one of the following options, then press
MENU /SELECT .
f f
−
Screen unknown - screen any calls without numbers or with numbers not saved in the Directory, Allow list, or Star name list.
This profile setting sets the telephone to screen all unknown calls and asks the callers to say their names before putting the calls through to you. See Screen unknown calls on
−
Screen robot - screen robocalls.
This profile setting sets the telephone to screen all unknown calls and asks the callers to press the pound key ( # ) before putting the calls through to you. See Screen robocalls
f
−
Allow unknown (default setting) - allow all unknown calls to ring, except calls with numbers saved in the block list.
This profile setting sets the telephone to allow all unknown calls to get through and ring.
Calls with numbers saved in the block list will be rejected.
48
Smart call blocker
Call block settings f f
−
UnknownToAns.S
- forward all unknown calls to the answering system.
This profile setting sets the telephone to forward all unknown calls to the answering system.
−
Block unknown - block all unknown calls.
This profile setting sets the telephone to block all unknown calls.
f f
NOTES:
If you set SCB On/Off to Off , selected setting under Set profile will be invalid, and all incoming calls will ring, including calls with numbers in your block list.
There may be robocalls that you do not want to miss. For example, robocalls with announcements or notices from schools or pharmacies. You can set up your star name list with these caller names to allow their calls to get through to you. See Star name list
49
Smart call blocker
Call block settings
Block list
Add numbers that you want to prevent their calls from ringing through. The block list stores up to 1,000 entries.
Add a block entry:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Block list , and then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Add new entry , then press
MENU /SELECT .
4. When the screen displays Enter number , use the dialing keys to enter a number (up to 30 digits).
f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE to erase a digit.
f f
Press and hold MUTE /DELETE to erase all digits.
Press and hold REDIAL /PAUSE to enter a three-second dialing pause (a P appears).
-OR-
Copy a number from the redial list by pressing REDIAL/ PAUSE . Then, press q CID, p DIR or REDIAL/ PAUSE repeatedly to find the desired number. Press
MENU /SELECT to copy the number.
5. Press MENU /SELECT to move on to the name.
f
The screen shows Number repeated if the number is already in the block list. You cannot save the same number twice.
6. When the screen displays Enter name , use the dialing keys to enter a name
(up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.
f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
Press and hold MUTE /DELETE to erase all characters.
f
Press TONE to change the next letter to upper or lower case.
MENU /SELECT to store your block entry.
f f
NOTES:
Numbers saved in your directory can also be saved to the block list.
If you save a block entry that has already been saved to the allow list, the entry in the allow list will be removed.
50
Smart call blocker
Call block settings
Review block list:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Block list , and then press
MENU /SELECT .
3. Press MENU /SELECT to choose Review .
4. Press q CID or p DIR to browse through the block entries.
NOTE: List empty appears if there are no block entries.
51
Smart call blocker
Call block settings
Save a caller ID log entry to block list:
1. Search for the desired caller ID log entry (see Review the caller ID log on
2. When the desired entry displays, press MENU /SELECT .
3. Press q CID or p DIR to scroll to To Block list , then press
MENU /SELECT .
4. The handset displays Enter number . Use the dialing keys to edit the number, when necessary.
f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE on the handset to backspace and erase a digit.
Press and hold MUTE /DELETE to erase the entire entry.
Press and hold REDIAL /PAUSE to insert a three-second dialing pause (a P appears).
5. Press MENU /SELECT to move to the name. The screen displays Enter name .
6. Use the dialing keys to add or edit the name.
f f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
MENU /SELECT when done and the screen shows Saved .
52
Smart call blocker
Call block settings
Edit a block entry:
1. Search for the desired entry in the block list (see Review block list on
2. When the desired entry displays, press MENU /SELECT . The screen displays
Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4.
3. To edit the number: f
Use the dialing keys to enter digits. f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE on the handset to erase a digit.
Press and hold MUTE /DELETE to erase all digits.
Press and hold REDIAL /PAUSE to enter a three-second dialing pause (a P appears).
4. Press MENU /SELECT to move on to the name. The screen displays Enter name along with the name to be edited.
5. To edit the name: f
Use the dialing keys to enter characters.
f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
f f
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
6. Press MENU /SELECT to save the entry. The screen displays Saved .
53
Smart call blocker
Call block settings
Delete a block entry:
1. Search for the desired entry in the block list (see Review block list on
2. When the desired entry displays, press MUTE /DELETE on the handset. The screen shows Delete entry?
.
3. Press MENU /SELECT to confirm. The screen show Deleting...
, and the next entry displays. You cannot retrieve a deleted entry.
Delete all block entries:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Block list , and then press
MENU /SELECT .
3. Press q CID or p DIR to highlight Delete all , then press MENU /SELECT .
The screen shows Delete all?
.
4. Press MENU /SELECT again to confirm. The screen displays Deleting . There is a confirmation tone.
54
Smart call blocker
Call block settings
Allow list
Add numbers that you want to allow their calls to get through to you. The allow list stores up to 200 entries.
Add an allow entry:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Allow list , and then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Add new entry , then press
MENU /SELECT .
4. When the screen displays Enter number , use the dialing keys to enter a number (up to 30 digits).
f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE to erase a digit.
Press and hold MUTE /DELETE to erase all digits.
Press and hold REDIAL /PAUSE to enter a three-second dialing pause (a P appears).
-OR-
Copy a number from the redial list by pressing REDIAL/ PAUSE . Then, press q CID, p DIR or REDIAL/ PAUSE repeatedly to find the desired number. Press
MENU /SELECT to copy the number.
5. Press MENU /SELECT to move on to the name.
f
The display shows Number repeated if the number is already in the allow list. You cannot save the same number twice.
6. When the screen displays Enter name , use the dialing keys to enter a name
(up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.
f f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
MENU /SELECT to store your allow entry.
f f
NOTES:
Numbers saved in your directory can also be saved to the allow list.
If you save an allow entry that has already been saved to the block list, the entry in the block list will be removed.
55
Smart call blocker
Call block settings
Review allow list:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Allow list , and then press MENU /SELECT .
3. Press MENU /SELECT to choose Review .
4. Press q CID or p DIR to browse through the allow entries.
NOTE: List empty appears if there are no allow entries.
56
Smart call blocker
Call block settings
Save a caller ID log entry to allow list:
1. Search for the desired caller ID log entry (see Review the caller ID log on
2. When the desired entry displays, press MENU /SELECT .
3. Press q CID or p DIR to scroll to To Allow list , then press MENU /SELECT .
4. The handset displays Enter number . Use the dialing keys to edit the number, when necessary.
f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE on the handset to backspace and erase a digit.
Press and hold MUTE /DELETE to erase the entire entry.
Press and hold REDIAL /PAUSE to insert a three-second dialing pause (a P appears).
5. Press MENU /SELECT to move to the name. The screen displays Enter name .
6. Use the dialing keys to add or edit the name.
f f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
MENU /SELECT when done and the screen shows Saved .
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Smart call blocker
Call block settings
Edit an allow entry:
1. Search for the desired entry in the allow list (see Review allow list on
2. When the desired entry displays, press MENU /SELECT . The screen displays
Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4.
3. To edit the number: f
Use the dialing keys to enter digits. f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press MUTE /DELETE on the handset to erase a digit.
Press and hold MUTE /DELETE to erase all digits.
Press and hold REDIAL /PAUSE to enter a three-second dialing pause (a P appears).
4. Press MENU /SELECT to move on to the name. The screen displays Enter name along with the name to be edited.
5. To edit the name: f
Use the dialing keys to enter characters.
f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
f f
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
6. Press MENU /SELECT to save the entry. The screen displays Saved .
58
Smart call blocker
Call block settings
Delete an allow entry:
1. Search for the desired entry in the allow list (see Review allow list on
2. When the desired entry displays, press MUTE /DELETE on the handset. The screen shows Delete entry?
.
3. Press MENU /SELECT to confirm. The screen show Deleting...
, and the next entry displays. You cannot retrieve a deleted entry.
Delete all allow entries:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Allow list , and then press MENU /SELECT .
3. Press q CID or p DIR to highlight Delete all , then press MENU /SELECT .
The screen shows Delete all?
.
4. Press MENU /SELECT again to confirm. The screen displays Deleting...
.
There is a confirmation tone.
59
Smart call blocker
Call block settings
Star name list
There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.
If the first 15 characters of the incoming caller ID’s name match a name saved in your star name list, the call will get through and ring. The star name list stores up to 10 names.
Add a star name entry:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Star name list , and then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Add new entry , then press MENU /SELECT .
4. When the screen displays Enter name , use the dialing keys to enter a name
(up to 15 characters). Press a key repeatedly until the desired character appears. The first character of every word is capitalized.
f f f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
5. Press MENU /SELECT to store your star name entry. The display shows
Name repeated if the name is already in the star name list. You cannot save the same name twice.
60
Smart call blocker
Call block settings
Review star name list:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Star name list , and then press
MENU /SELECT .
3. Press MENU /SELECT to choose Review .
4. Press q CID or p DIR to browse through the star name entries.
NOTE: List empty appears if there are no star name entries.
Save a caller ID log entry to star name list:
1. Search for the desired caller ID log entry (see Review the caller ID log on
2. When the desired entry displays, press MENU /SELECT .
3. Press q CID or p DIR to scroll to To Star name , then press MENU /SELECT .
4. The handset displays Star this name?
, and the caller ID name of the caller.
5. Press MENU /SELECT , and the screen shows Saved .
Edit a star name entry:
1. Search for the desired entry in the star name list (see Review star name list above).
2. When the desired entry displays, press MENU /SELECT . The screen displays
Enter name along with the name to be edited.
3. To edit the name: f
Use the dialing keys to enter characters.
f f f
Press q CID or p DIR to move the cursor to the left or right.
Press 0 to add a space.
Press MUTE /DELETE to erase a character.
f f
Press and hold MUTE /DELETE to erase all characters.
Press TONE to change the next letter to upper or lower case.
4. Press MENU /SELECT to save the entry. The screen displays Saved .
61
Smart call blocker
Call block settings
Delete a star name entry:
1. Search for the desired entry in the star name list (see Review star name list
2. When the desired entry displays, press MUTE /DELETE on the handset. The screen shows Delete entry?
.
3. Press MENU /SELECT to confirm. The screen show Deleting...
, and the next entry displays. You cannot retrieve a deleted entry.
Delete all star name entries:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Star name list , and then press
MENU /SELECT .
3. Press q CID or p DIR to highlight Delete all , then press MENU /SELECT .
The screen shows Delete all?
.
4. Press MENU /SELECT again to confirm. The screen displays Deleting...
.
There is a confirmation tone.
62
Smart call blocker
Call block settings
Screening announcement
If you have set profile to screen all unknown calls ( Screen unknown ) or screen robocalls ( Screen robot ), the callers of the following incoming call categories will hear a screening announcement.
f f f
Calls that are “out of area“ or with numbers set to “Private“.
Calls with numbers that are not on your directory, allow list, or block list, or with absent caller ID number.
Calls with caller ID names that are not on your star name list.
The are two default screening announcements for screening unknown calls and screening robocalls.
Screening with caller name - “Hello. Calls to this number are being screened by
Smart call blocker. Please say your name after the tone, then press pound.”
−
This default announcement is played if you have set profile to screen all unknown calls.
-OR-
Screening without caller name - “Hello. Calls to this number are being screened by Smart call blocker. If you’re a family member, friend or invited caller, please press pound to be connected. If you’re a solicitor, please hang up now.”
−
This default announcement is played if you have set profile to screen robocalls.
You can use these announcements, or record your own name to replace “ this number ” in the announcements. Please refer to Record your name for all screening announcements
NOTE: For details of Smart call blocker’s profile setting, see Set profile
63
Smart call blocker
Call block settings
Play your current announcement of screening with caller name:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Screening annc , then press MENU /SELECT .
3. Press q CID or p DIR to scroll to Play annc , then press MENU /SELECT .
4. Press MENU /SELECT again to select w/ Caller name .
Play your current announcement of screening without caller name:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Screening annc , then press MENU /SELECT .
3. Press q CID or p DIR to scroll to Play annc , then press MENU /SELECT .
4. Press q CID or p DIR to scroll to w/o Caller name , then press MENU /SELECT .
Record your name for all screening announcements:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Screening annc , then press MENU /SELECT .
3. Press MENU /SELECT to select Rec your name .
The system announces,
“Record after the tone. Press 5 when you are done.”
4. Speak towards the handset to record your name. Press 5 to end recording.
To listen to the announcement with your recorded name again, scroll to Play annc and press MENU /SELECT .
64
Smart call blocker
Call block settings
Reset all your screening announcements:
1. Press on the handset when it is not in use.
-OR-
Press SELECT to enter the main menu when the handset is not in use. Press q CID or p DIR to scroll to Smart call blk , then press
MENU /SELECT .
2. Press q CID or p DIR to scroll to Screening annc , then press MENU /SELECT .
3. Press q CID or p DIR to scroll to Reset annc , then press
MENU /SELECT . The screen shows Reset annc?
. Press MENU /SELECT again to confirm. The screen shows Annc reset.
before returning to the previous menu.
Your name will be deleted from all the screening announcements, and the
telephone will use the default screening announcements described on page
65
Smart call blocker
Allowed calls
If Smart call blocker is on, the following types of incoming calls can get through to you and ring on your telephone system: f f f
Calls with numbers saved in your allow list.
Calls with numbers saved in your directory, but not on your block list.
Calls with caller ID names saved in your star name list.
f f
NOTES:
When Smart call blocker is off, all incoming calls will ring on your telephone system, including calls with numbers saved in the block list.
Allow unknown is the default profile setting. If you have not selected another profile, all unknown calls will ring. However, the caller’s numbers, if available, will not be saved to the allow list. If you want to save the caller’s number to your allow list or block list, you can retrieve the number from caller ID log and save it to the allow list or block list. See Save a caller ID log entry to the block list
Save a caller ID log entry to the allow list
Save a caller ID log entry to the star name list
66
Smart call blocker
Blocked calls
If Smart call blocker is on, incoming calls with numbers saved in your block list will not ring. The telephone plays the block announcement “ Calls to this number are being screened by Smart call blocker. The number you are calling is not accepting your call. Please hang up.
” to the caller, and the call will be terminated.
f f f
NOTES:
When Smart call blocker is off, all incoming calls will ring on your telephone system, including calls with numbers saved in the block list.
If you have set profile to Block unknown , all unknown calls will be rejected. However, the caller’s numbers, if available, will not be saved to the block list. If you want to save the caller’s number to the block list, you can retrieve the number from caller ID log and save it to the block list. See Save a caller ID log entry to the block list
on page 52. You can also retrieve the number and save it to your allow list. See
Save a caller ID log entry to the allow list
Save a caller ID log entry to the star name list
The telephone can respond to remote access code while it is playing the block announcement. This allows you to access your answering system from an unknown number remotely. See Remote access
67
Smart call blocker
Screen unknown calls
If Smart call blocker is on, and you have set profile to screen unknown calls, the telephone plays a screening announcement to the caller when receiving the following incoming calls. It asks the caller to respond before putting the call through to you.
f f
Incoming calls with numbers that are “out of area“ or with numbers set to
“Private“;
Incoming calls with absent caller ID numbers; f f
Incoming calls with numbers that are not in your directory, allow list, nor block list; or
Incoming calls with names that are not in your star name list.
Screen calls and ask for caller names
When screening a call, the telephone announces to the caller, “ Hello. Calls to this number are being screened by Smart call blocker. Please say your name after the tone, then press pound.” After the caller completes the request, the telephone announces to the caller “ Please wait a moment while your call is connected.
”.
The telephone starts ringing and announces the caller’s name. The telephone screen displays Screened call and you can pick up the call. The telephone will then ask whether you want to answer or reject the call, or to forward the call to the answering system.
f f f f f f f f f
NOTES:
You can set Smart call blocker to screen and filter all unknown calls. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again.
The telephone announces to the caller with “ Hello. Calls to this number are being screened by
Smart call blocker...
” If you have recorded your name in the screening announcements, your recorded name will replace “ this number ” in the announcements. See Screening announcement
If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened, the call will be logged as missed call in the caller ID log.
While a call is being screened, you can press PHONE/
FLASH
or /SPEAKER to stop screening and answer the call.
After the telephone screened a call, and is ringing and announcing the caller’s name, you can press
OFF
/CANCEL to mute the ringer, or press CALL BLOCK to reject the call directly.
After you picked up a screened call and the telephone is announcing the screening options, you can press
/CANCEL to hang up the call.
OFF
If Smart call blocker is on and you receive a call waiting call:
- Smart call blocker will not screen a call waiting call without number while on a call. You can press
PHONE/
FLASH
or /SPEAKER to take the new call.
- After you have picked up a screened call, the telephone checks whether the call waiting number is in the
directory, block list or allow list. It also checks whether the caller name is in the star name list. After that, The
telephone then displays the caller ID information or “Blocked call” accordingly. You can press PHONE/
FLASH
or /SPEAKER to take the new call, or press CALL BLOCK on the handset to block it.
- While the telephone is screening a call, the new call will be ignored and logged as missed call in the caller ID log.
Robocalls are unable to respond to the screening announcement, and therefore, will not get through and ring. If
The telephone can respond to remote access code while it is playing the screening announcement. This allows you to access your answering system from an unknown number remotely. See Remote access
68
Smart call blocker
Screen unknown calls
Screened call options
After the telephone screen a call and starts ringing, the screen displays
Screened call . Press PHONE/ FLASH or /SPEAKER to pick up the call. If you have turned on the caller ID announce feature, the telephone announces
“ Call from...
” and the caller’s name. After you picked up the call, the telephone announces “ To answer the call, press 1. To answer and always allow this number, press 2. To block this number, press 3. To send this call to the answering system, press 4. To repeat these options, press * ”.
Allow this call once: f
Press 1 to answer the call. The telephone number will not be added to your allow list.
Always allow this call: f
Press 2 to answer the call. The telephone number will be added to your allow list.
Block this call: f
Press 3 or CALL BLOCK to block the call. The telephone plays the block announcement “ The number you are calling is not accepting your call.
Please hang up.
” to the caller. The telephone number will be added to your block list.
Send this call to the answering system: f
Press 4 to forward the call to the answering system.
End this call: f
If you do not want to take the call, press OFF/ CANCEL to end the call.
f f
NOTES:
For calls that are “out of area”, “Private”, or without caller ID, only options 1 and 4 will be available. The telephone announces “ To answer the call, press 1. To send this call to the answering system, press 4. To repeat these options, press * ”.
If you select option 4 to send the call to the answering system, the caller can leave a message even if the answering system is off.
69
Smart call blocker
Screen robocalls
If Smart call blocker is on, and you have set profile to screen robocalls, the telephone plays a screening announcement to the caller when receiving the following incoming calls. It asks the caller to press the pound key ( # ) before putting the call through to you.
f f
Incoming calls with numbers that are “out of area“ or with numbers set to
“Private“;
Incoming calls with absent caller ID numbers; f f
Incoming calls with numbers that are not in your directory, allow list, nor block list; or
Incoming calls with names that are not in your star name list.
Screen calls without asking for caller names
When screening a call, the telephone announces to the caller, “Hello. Calls to this number are being screened by Smart call blocker. If you’re a family member, friend or invited caller, please press pound to be connected. If you’re a solicitor, please hang up now.” After the caller presses the pound key ( # ), the telephone announces to the caller “ Please wait a moment while your call is connected.
”.
The telephone starts ringing, and you can answer the call.
This option is suitable for you to filter calls that uses autodialers to deliver pre-recorded messages, for example, robocalls and telemarketing calls.
f f f f f f
NOTES:
The telephone announces to the caller with “ Hello. Calls to this number are being screened by Smart call blocker...
”
If you have recorded your name in the screening announcements, your recorded name will replace “ this number ” in the announcements. See Screening announcement
If the caller hangs up before the call is screened, or without leaving his/her name while the call is being screened, the call will be logged as missed call in the caller ID log.
While a call is being screened, you can press PHONE/
FLASH or /SPEAKER to stop screening and answer the call.
If Smart call blocker is on and you receive a call waiting call:
- Smart call blocker will not screen a call waiting call without number while on a call. You can press
PHONE/
FLASH
or /SPEAKER to take the new call.
- After you have picked up a screened call, the telephone checks whether the call waiting number is in the
directory, block list or allow list. It also checks whether the caller name is in the star name list. After that, The
telephone then displays the caller ID information or “Blocked call” accordingly. You can press PHONE/
FLASH
or /SPEAKER to take the new call, or press CALL BLOCK on the handset to block it.
- While the telephone is screening a call, the new call will be ignored and logged as missed call in the caller ID log.
Robocalls are unable to respond to the screening announcement, and therefore, will not get through and ring. If
The telephone can respond to remote access code while it is playing the screening announcement. This allows you to access your answering system from an unknown number remotely. See Remote access
70
Smart call blocker
Option while on a call
When you are on a call and speaking to the caller, and you do not want to continue the call, you can press the
CALL BLOCK button on the handset to end the call. The telephone plays the block announcement “ The number you are calling is not accepting your call. Please hang up.
” to the caller, and the call will be terminated. The caller’s number will be added to your block list.
f
Press CALL BLOCK on the handset. The screen displays Block and end?
and the caller’s number, if available. Press MENU /SELECT to end the call.
f f
NOTES:
The caller’s number, if available, will be saved to the block list. The screen displays Added to block list after pressing CALL BLOCK on the handset. If caller’s number is not available, the screen displays No number to block.
.
You can press CALL BLOCK on the handset to end the call even if Smart call blocker is turned off.
71
Answering system
Answering system settings
Use the answering system menu of a system handset to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, or remote access code. If you turn off the answering system and you change any setting in the answering system setup menu, the answering system automatically turns on again.
Play messages
ECO
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys , then press MENU /SELECT .
Announcement
Your outgoing announcement plays when calls are answered by the answering system.
The telephone has a default outgoing announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own.
You can record an announcement up to 90 seconds. The system does not record any announcement shorter than two seconds.
To record a new outgoing announcement:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys , then press
MENU /SELECT .
3. Press MENU /SELECT again to select Announcement .
4. The handset displays Play [2] Del [3] Rec [7] and it announces, “To play, press 2. To record, press 7.” Press 7 to record. The handset announces, “Record after the tone.
Press 5 when you are done.”
Announcement
ECO
5. After the tone, speak towards the handset or telephone base microphone.
Press 5 to end recording. The newly recorded announcement automatically plays.
To listen to the recorded announcement again on the handset, wait after playback has completed, then press 2 .
To reset your outgoing announcement:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys , then press
MENU /SELECT .
3. Press MENU /SELECT again to select Announcement.
72
Answering system
Answering system settings
4. The screen displays Play [2] Del [3] Rec [7] and it announces, “To play, press 2. To record, press 7.” Press 3 to delete your recorded announcement.
The handset displays Annc deleted and announces, “Announcement deleted.”
When your announcement is reset, the system answers calls with the default announcement, as described above. You cannot delete the default announcement.
Answer on/off
Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages.
To turn the answering system on or off:
Using the telephone base:
• Press /ANSWER ON to turn the answering system on or off. If the answering system is turned on, it announces, “Calls will be answered.”
If the answering system is turned off, it announces, “Calls will not be answered.”
Using a handset:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys , then press MENU /SELECT .
3. Press q CID or p DIR to scroll to Answer on/off , then press MENU /SELECT .
4. Press q CID or p DIR to choose On or Off , then press MENU /SELECT to save the setting. You hear a confirmation tone.
When the answering system is on, the handset shows ANS ON .
Answering sys
ECO
Answer on/off
ECO
On
NOTE: If the answering system is off and there is an incoming call, the system answers after 10 rings and announces, “Please enter your remote access code.” For more
information about remote access codes, see page 75.
ECO
73
Answering system
Answering system settings
Call screening
Use this feature to choose whether incoming messages can be heard over the telephone base speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/ FLASH or /SPEAKER on the handset.
To change the setting:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys , then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Ans sys setup , then press
MENU /SELECT .
4. Press MENU /SELECT to select Call screening .
5. Press q CID or p DIR to choose On or Off .
6. Press MENU /SELECT to save the setting.
Answering sys
ECO
Ans sys setup
ECO
Call screening
ECO
NOTE:
For more information on call screening, see pages 78-79.
Number of rings
You can set the answering system to answer an incoming call after 2, 3, 4, 5, or
6 rings. You can also select toll saver, which is explained, as below. Unless you change it, the answering system answers an incoming call after three rings.
To set the number of rings:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys , then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Ans sys setup , then press
MENU /SELECT .
4. Press q CID or p DIR to scroll to # of rings , then press
MENU /SELECT .
# of rings
ECO
3
ECO
74
Answering system
Answering system settings
5. Press q CID or p DIR to scroll and choose among 2 , 3, 4, 5, 6 or Toll saver .
• Toll saver - the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. This feature allows you to check for new messages and avoid paying long distance charges when calling from out of your local area.
6. Press MENU /SELECT to save the setting. You hear a confirmation tone.
Press OFF/ CANCEL to cancel.
f f
NOTES:
If you subscribe to voicemail service through your telephone service provider, see Answering system and voicemail indicators
If you set the number of rings for the answering system as two or three rings, the caller ID announce feature may not have enough time to announce the caller’s full information.
Remote access code
To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is 19 .
To change the remote access code:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys , then press MENU /SELECT .
3. Press q CID or p DIR to scroll to Ans sys setup , then press MENU /SELECT .
4. Press q CID or p DIR to scroll to Remote code , then press
MENU /SELECT .
5. Use the dialing keys to enter a two-digit number. Press
MUTE /DELETE to backspace and delete a digit.
6. Press MENU /SELECT to save the setting.
Ans sys setup
ECO
Remote code
ECO
Remote code
19
ECO
75
Answering system
Answering system settings
Message alert tone
When the message alert tone is set to On , and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off.
There is no audible alert at the handset.
To change the setting:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys , then press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Ans sys setup , then press
MENU /SELECT .
4. Press q CID or p DIR to scroll to Msg alert tone , then press
MENU /SELECT .
5. Press q CID or p DIR to choose On or Off .
6. Press MENU /SELECT to save the setting.
Msg alert tone
ECO
On
ECO f f
NOTES:
The message alert tone beeps only if all the following conditions are met:
- Answering system is on.
- Message alert tone setting is on.
- There are new messages.
To temporarily turn off the message alert tone, see page 79.
76
Answering system
About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.
1 new message
ECO
ANS ON
10:30
PM
11/20 f
If XX New messages shows on the handset and the message window on the telephone base flashes, there are new messages in the built-in answering system. To listen to messages recorded on your digital answering system, press /PLAY/ STOP on the
f
If and New voicemail display on the handset, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, dial an access number provided by your telephone service provider, followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail.
To check what services you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than the answering system, turn off the answering system. To use the answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service.
NOTE: After reviewing all new messages, the number of old messages appears on the message window.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers, as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least 2 rings earlier than your voicemail is set to answer. For example, if your voicemail answers after 6 rings, set your answering system to answer after 4 rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow 6 seconds per ring when determining the appropriate setting.
77
Answering system
About the answering system
Message capacity
The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 22 minutes. The actual recording time depends on individual message characteristics. Messages remain available for replay until you delete them.
When there are new messages (including memos) on the answering system, the number of messages stored flashes in the message counter.
If the answering system has less than three minutes of recording time left, it announces, “Less than three minutes to record,” before message playback at the handset or the telephone base. Rec mem low displays on the handset screen in idle mode. When you turn on the answering system at the telephone base, it announces, “Calls will be answered. Less than three minutes to record.”
If the memory is full, the answering system announces, “Memory is full,” before message playback. The handset screen displays Rec mem full in idle mode and the number of messages and F flash alternately in the message counter at the telephone base. Once the memory is full, you cannot turn the answering system back on if it has been turned off, nor can you record new messages until old ones have been deleted. Memory full displays if you want to turn on the answering system on the handset but there is no memory.
Voice prompts
The system provides voice prompts to guide you through the setup procedures at the telephone base, message playback, remote access and recording outgoing announcements.
Call screening at the telephone base
If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.
Options while a message is being recorded: f
Press p VOL or q VOL on the telephone base to adjust the call screening volume.
f f
Press /PLAY/STOP to temporarily silence the call screening.
Press /PLAY/STOP to temporarily turn on the call screening if call screening is set to off.
78
Answering system
About the answering system
Call screening at the handset
While a message is being recorded, the handset shows, To screen call... and press [SELECT] . Press MENU /SELECT to screen the call.
Options while a message is being recorded: f f f f
Press VOLUME q or VOLUME p on the handset to adjust the call screening volume.
Press OFF/ CANCEL to temporarily silence the call screening.
Press MENU /SELECT to temporarily turn on the call screening if call screening is set to off.
Press /SPEAKER to broadcast the announcement and the incoming message through the speakerphone. Press again to turn off the peakerphone.
Call intercept
While screening a call, you can stop recording and speak to the caller by pressing PHONE/ FLASH on the handset.
Base ringer
Press q /VOL/ p on the telephone base to adjust the ringer volume when the telephone is not in use.
You hear a sample of the ringer while adjusting the volume. The telephone base announces, “Base ringer is off,” when you set the volume to 0 .
Temporarily turning off the message alert tone
If the new message alert tone is turned on, the telephone base beeps every
10 seconds when there are new or missed messages. Pressing any telephone base key (except / HANDSET LOCATOR ) temporarily silences the message alert tone.
If you press X/DELETE when in idle mode to temporarily turn off the message alert tone, there is a voice prompt directing you to press X/DELETE again to delete all old messages. The message alert tone is temporarily off.
Only press X/DELETE a second time if you wish to erase all old messages in your answering system.
The message alert tone resumes when you receive another message.
79
Answering system
Message playback
You can listen to messages at the telephone base or on a cordless handset.
When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,” before playback. After the last message, you hear, “End of messages.” If the recording time is less than three minutes, you hear, “Less than three minutes to record,” (see Message capacity
To listen to messages at the telephone base:
Press /PLAY/ STOP on the telephone base to listen to the messages. The system announces the number of messages, then begins playback. If you have new messages, you hear only the new messages in chronological order. If there are no new messages, the system plays back all old messages (in chronological order). Press / PLAY /STOP again to end the message playback.
Play messages
ECO
01 New 01 Old
To listen to messages on a cordless handset:
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press MENU /SELECT again to select Play messages .
ECO
Repeat Del Skip
[4] [3] [6] f
If there are only new or only old messages, they will play automatically.
ECO
ANS ON
10:30
PM
11/20
The system announces the number of messages, then begins playback. The message sequence is shown on the handset screen. If there are no recorded messages, the handset screen shows No messages and you hear, “You have no message.”
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat or delete the message.
When messages are playing on the telephone base: f f f f f
Press q /VOL/ p to adjust the message playback volume.
Press /SKIP to skip to the next message.
Press /REPEAT to repeat the message. Press twice to hear the previous message.
Press X/DELETE to delete the message.
Press / PLAY /STOP to stop the playback.
80
f f f f f f
Answering system
Message playback
When messages are playing on the handset:
Press VOLUME q or VOLUME p to adjust the message playback volume.
Press 6 to skip to the next message.
Press 4 to repeat the message. Press twice to hear the previous message.
Press MUTE/ DELETE to delete the message.
Press 5 to stop the playback.
Press /SPEAKER to switch between speakerphone mode and handset mode.
Delete all old messages
You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages.
To delete all old messages on the telephone base:
1. When the telephone is idle, press X/DELETE . The system announces, “To delete all old messages, press delete again.”
2. Press X/DELETE again. The system announces, “All old messages deleted.”
To delete all old messages on the handset:
1. Press SELECT when in idle mode to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys . Press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Delete all old , then press
MENU /SELECT .
4. Press MENU /SELECT to confirm. The handset displays
Deleting...
, then No old messages and then returns to the previous menu. You hear a confirmation tone.
Answering sys
ECO
Delete all old
ECO
Deleting...
ECO
81
Answering system
Recording and playing memos
Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages.
Record a memo
1. When the handset is in idle mode, press MENU/ SELECT to enter the main menu.
2. Press q CID or p DIR to scroll to Answering sys . Press
MENU /SELECT .
3. Press q CID or p DIR to scroll to Record memo , then press
MENU /SELECT . The system announces, “ Record after the tone. Press 5 when you are done.
” You can record a memo for up to four minutes.
4. Speak towards the handset to record a memo.
5. Press 5 to stop recording. The system announces,
“ Recorded.
” The system does not save memos shorter than two seconds.
Answering sys
ECO
Record memo
ECO
Recording... Stop
[5]
ECO
Play back a memo
Play memos the same way as messages. See Message playback
82
Answering system
Base message counter displays
The base message counter shows the total number of answering system messages. See the following table for other message counter displays.
Message counter displays
0
0 (flashing)
No messages.
You need to set the clock (page 12).
1-99
1-99 (flashing)
1-99 & F (alternating)
- -
0-6
1-8
Total number of old messages and memos, or message number currently playing during old message playback.
Total number of messages and memos. The number flashes when there are new or missed messages.
After a power failure, the number in the message counter flashes to indicate that you need to set the clock.
Memory is full. You must delete some messages before recording new messages.
The system is answering a call, or someone is trying to reach it remotely.
The system is in program mode.
Shows for two seconds while adjusting the telephone base ringer volume.
Shows for two seconds while adjusting the telephone base speaker volume.
83
Answering system
Remote access
You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone.
To remotely reach your answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the system answers, enter the two-digit remote access code ( 19 is
the default code. See page 75 to change it).
• The system automatically announces the number of new or old messages (if any), and then begins to play them.
3. You can also enter the following remote commands:
Remote commands
1
Press to listen to all messages.
2
3
33
Press to listen to new messages only.
Press to delete the current message (during playback).
Press twice to delete all old messages.
4
44
5
*5
Press to repeat the current message (during playback).
Press twice to listen to the previous message.
Press to stop any operation (including recording).
Press to listen to a list of remote commands.
8
0
6
*7
Press to skip to the next message (during playback).
Press to record a new announcement.
Press to end remote access (the call will be terminated).
Press to turn the answering system on or off.
4. Hang up or press 8 to end the call and save all messages that have not been deleted.
84
Answering system
Remote access
Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference.
f f f
NOTES:
If you do not enter a valid remote access code, the system answers the call automatically.
If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.
If the memory is full, the answering system answers after 10 rings and announces, “Memory is full. Enter the remote access code.” Enter your remote access code to access the messages and announcements.
85
Appendix
Adding and registering handsets/headsets
Your telephone can support up to five DECT 6.0 cordless handsets (AT&T model B102-0 , sold separately) or up to three cordless handsets and 2 cordless headsets (sold separately). Visit
for a list of compatible DECT
6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use. You must register each handset or headset separately.
To register a cordless headset to this telephone system, please refer to the user’s manual of the cordless headset for more details. To register a cordless handset, see below.
The handsets provided within your product box are already registered as
HANDSET 1 , and so forth. Additional handsets are assigned numbers in the sequential order they are registered (up to HANDSET 5 ).
Register a handset to your telephone base
1. Before you begin registration, make sure the handset is out of the telephone base or charger and shows To register HS... and ... see manual .
2. Put the handset you wish to register on the telephone base cradle.
3. The handset shows Registering... and the IN USE light on the telephone base turns on. If the registration is successful, the handset screen displays Registered and beeps. The handset is now registered with the telephone base.
To register HS...
ECO
... see manual
ECO
Registering...
ECO
Registered
ECO
For registration, put the handset on the telephone base, not the handset charger.
If registration fails, the screen shows To register HS... and ... see manual .
Please start again from Step 1.
86
Appendix
Deregistering handsets
You may need to deregister your handsets if:
• You have five registered handsets and need to replace a handset.
-OR-
• You wish to change the designated handset number of your registered handsets.
You must first deregister ALL the handsets, and then register each handset you wish to use again, one at a time.
Please read carefully through all the instructions on this page before beginning the deregistration process.
Deregister all handsets from your telephone base
In addition to the cordless handsets, this operation will also deregister all cordless headsets registered to your telephone base.
1. Make sure that all handsets are out of the telephone base and chargers before you begin deregistration.
2. Press and hold /HANDSET LOCATOR on the telephone base for about 10 seconds
(until the IN USE light starts to flash). Release /HANDSET LOCATOR .
3. Immediately press /HANDSET LOCATOR again while the IN USE light is still flashing. (If the light stops flashing, start again with Step 1.)
4. It takes up to ten seconds to complete the deregistration process. Before registering the handset again, wait for the cordless handset screen to display To register HS... and ... see manual .
5. To register the handset(s) to the telephone base again, follow the registration instructions on the previous page. f f f
NOTES:
If the deregistration process fails, you may need to reset the system and try again. To reset, unplug the power from the telephone base and plug it back in.
You cannot deregister the handsets if any other system handset is in use.
Even if the battery is depleted, you can still deregister the handsets by following the steps mentioned above. After the handset is charged for at least ten minutes, the screen shows To register HS... and ... see manual .
87
Appendix
Alert tones and lights
Screen icons
Battery status - battery is charging (animated display).
ECO
ANS ON
NEW
MSG #
1/2
Battery status - low battery (flashing); place handset in telephone base or charger to recharge.
Ringer off - the handset ringer is off.
The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.
New voicemail - you have new voicemail from your telephone service provider.
Answering system on - the answering system is turned on to answer calls.
New caller ID log or new message - new or missed calls, or new message (during message playback).
Message counter - number of message playing/total number of messages.
ECO
10:30
PM
NEW
ANS ON
MSG #
1/2
Handset alert tones
1 short beep
1 long beep
2 short beeps
Tone of each key press, if key tone is turned on.
Indication to begin recording a message, memo or announcement.
You press q CID or p DIR on a cordless handset when the volume is already at its highest or lowest setting.
-OR-
Call waiting tone or error tone.
The system has completed the command successfully.
Confirmation tone
(3 rising tones)
4 beeps
4 short beeps
The other party has ended your intercom call.
-OR-
The handset has gone out of range from the base during a call.
Low battery warning.
Telephone base tones
Beeps every 10 seconds
Fast ringer tone
Long beep
4 short beeps
Message alert.
You are setting the ringer volume by pressing the q /VOL/ p keys on the telephone base.
Indicates the start of message recording during call screening or the end of a message playback session.
Registration failure tone.
88
Appendix
Alert tones and lights
Lights
/ANSWER ON
On when the answering system is on.
IN USE f
On when the handset is in use, or when the answering system is answering an incoming call.
f f f
On when a handset is being registered.
Flashes when there is an incoming call or when handsets are being deregistered.
Flashes when another telephone is in use on the same line.
CHARGE light
On when the handset is charging in the telephone base or charger.
Visual Ringing Indicator
Flashes when the handset is being called or paged.
Extra large lighted display
Big button lighted key pad
/SPEAKER
On when the speakerphone is on.
89
Appendix
Handset display screen messages
Screen display messages
Blocked call
Calling HS X
(For models with two or more handsets only)
Ended
HS X is calling
(For models with two or more handsets only)
Intercom
INT to HS X
(For models with two or more devices only)
An incoming call is blocked.
The handset is calling another handset (for intercom calls).
You have just ended a call.
Another handset is calling.
The handset is on an intercom call.
You have started the intercom process, and need to enter the number of the device you wish to call.
Line in use
List empty
Low battery
Microphone on
Muted
An extension telephone on the same line or one of the handsets is in use.
There are no directory entries or call block list entries.
The battery needs to be charged.
New voicemail
No battery
No line
No message
Not available
Number repeated
Mute is off so the other party can hear your voice.
The microphone is off.
There are new voicemail messages from your telephone service provider.
The handset in the telephone base or charger does not have a battery properly installed.
There is no telephone line connected.
There are no messages in the answering system.
Someone else is already using the directory, caller ID log or answering system.
The telephone number you have entered is already stored in the directory.
Out of range or no pwr at base
** Paging **
The handset has lost communication with the telephone base.
The telephone base is paging all handsets.
90
Appendix
Handset display screen messages
Screen display messages
Put in charger
Quiet mode off
Quiet mode on
Rec mem low
Rec mem full
Ringer muted
Screen all
Robocalls
Screen all
Unknown calls
Screened call
Setting Ans sys
SCB screening...
Speaker
The battery is very low. The handset should be placed in the telephone base or charger.
The quiet mode is turned off.
The quiet mode is turned on.
The answering system has less than 3 minutes to record.
The answering system memory is full.
The ringer is muted temporarily during an incoming call.
You have selected the Screen robot profile option in Smart call blocker.
You have selected the Screen Unknown profile option in Smart call blocker.
The Smart call blocker feature of the telephone has screened a call and is putting the call through to you.
The handset is playing voice guide.
The telephone is screening an incoming call.
Voice guide set
Smart call blk?
The handset speakerphone is in use.
After you install your telephone or power returns following a power outage, the handset and telephone base will prompt you to set the date and time. After the date and time setting is done or skipped, the telephone base will then prompt if you want to set up the
Smart call blocker feature via voice guide.
To register HS...
...see manual
To screen call press [SELECT]
The handset is not registered to any telephone base.
Unable to call
XX missed calls
XX new messages
The system is recording a message. Press
MENU
/SELECT to screen a call on a handset.
X
X
X
Intercom failed.
You try to join a call when there are already four handsets on that call.
You try to make a call when the handset is out of range.
There are XX new calls in the caller ID log.
There are XX new messages in the answering system.
91
Appendix
Troubleshooting
If you have difficulty with your phone, please try the following suggestions.
For Customer Service, visit our website at or call
. In Canada, dial
.
My telephone doesn’t work at all.
f f f f f f f
Make sure the power cord is securely plugged in.
Make sure you plug the battery connector securely into the cordless handset.
Make sure you plug the telephone line cord securely and firmly into the telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. See page 6 for details.
Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to Battery
installation and charging in this user’s manual on pages 9-10.
The display shows No line. I cannot get a dial tone.
f f f f
Try all the suggestions, as mentioned above.
If the previous suggestions do not work, disconnect the telephone line cord from your telephone and connect the telephone line cord to another telephone.
If there is no dial tone on that other telephone either, your telephone line cord may be defective. Install a new telephone line cord.
If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your BL102/BL102-2/BL102-3/BL102-4/
BL102-5 telephone, or contact your telephone service provider (charges may apply).
I cannot dial out.
f f
Try all the suggestions, as mentioned above.
Make sure you have a dial tone before dialing. The cordless handset might take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
92
Appendix
Troubleshooting f f
Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise.
If other phones in your home are having the same problem, contact your telephone service provider (charges might apply).
My cordless handset isn’t performing normally.
f f f f
Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.
Move the cordless handset closer to the telephone base. You might have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Out of range OR No pwr at base appears on my cordless handset.
f f f f f
Ensure you plug the telephone base in properly and the power is on.
Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.
Move the cordless handset closer to the telephone base. You might have moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
The batteries do not hold a charge.
f f f f
If the cordless handset is in the telephone base or charger and the charge light is not on, refer to The charge light is off (
Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
If the battery is depleted, it might take approximately 30 minutes to charge the handset before it shows Low battery. Refer to the table on
You might need to purchase a new battery. Please refer to Battery
installation and charging in this user’s manual on pages 9-10.
93
Appendix
Troubleshooting
I get noise, static, or weak signals even when I’m near the telephone base.
f f f f f f f
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see page 13
). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters.
You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.
If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
Move your phone to a higher location. The phone might have better reception in a high area.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
I experience poor sound quality when using the speakerphone. f
For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.
I hear other calls while using my phone.
f
Disconnect the telephone base from the telephone jack, and plug in a different telephone. If you still hear other calls, call your telephone service provider.
My cordless handset does not ring when I receive a call.
f f f
Make sure that the ringer is not off. Refer to Ringer volume on page 11 in this user’s manual.
Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack. Make sure you plug in the power cord securely.
The cordless handset may be too far from the telephone base.
94
Appendix
Troubleshooting f f f f f f f f
Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
You may have too many extension phones on your telephone line to allow all of them to ring simultaneously. Try unplugging some of the other phones.
The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably to a higher location.
If other phones in your home are having the same problem, contact your telephone service provider (charges might apply).
Test a working phone at the phone jack. If another phone has the same problem, contact your telephone service provider (charges might apply).
Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as television sets, VCRs, or other cordless telephones.
Completely remove the battery. Install the battery again and place the cordless handset into the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
Your line cord might be malfunctioning. Try installing a new line cord.
My calls cut in and out while I’m using my cordless handset.
f f f f f
Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
Do not install this phone near a microwave oven or on the same electrical outlet. You might experience decreased performance while the microwave oven is operating.
If you plug your phone in with a modem or surge protector, plug the phone
(or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
Move your telephone base to a higher location. The phone might have better reception when installed in a high area.
If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
95
Appendix
Troubleshooting
The charge light is off.
f f f f
Make sure you plug the power and line cords in correctly and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.
The battery may not be connected to the handset or is missing completely.
Ensure that the battery is installed properly.
My caller ID isn’t working.
f
Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.
f f f
The caller may not be calling from an area which supports caller ID.
Both your and your caller’s telephone service providers must use caller ID compatible equipment.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (page 5). The filter prevents noise and caller ID problems resulting from DSL interference. Please contact your DSL service provider for more information about DSL filters.
System does not receive caller ID when on a call.
f
Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
Incomplete messages.
f f f f
If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the maximum recording time you have set.
If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.
If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
If the caller’s voice is very soft, the system may stop recording and disconnect the call.
Difficulty hearing messages.
f f
Press VOL p to increase the telephone base speaker volume.
Press p VOLUME to adjust the message playback volume on a handset.
96
Appendix
Troubleshooting
System does not answer after the correct number of rings.
f f f f f f
Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on.
If toll saver is activated, the number of rings changes to 2 when you have
new messages stored (page 74).
If the memory is full or the system is off, the system will answer after 10 rings.
In some cases, the answering system is affected by the ringing system used by your telephone service provider.
If you subscribe to voicemail service, change the number of rings (page
74) so that your answering system answers before your voicemail (page
77). To determine how many rings activate your voicemail, contact your
telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
System does not respond to remote commands.
f f f f
Make sure to enter your remote access code correctly (page 84).
Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touchtone telephone and cannot activate the answering system.
The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code.
There may be interference on the phone line you are using. Press dialing keys firmly.
System does not record messages.
f f f f
Make sure the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on.
Make sure the memory of the answering system is not full.
If you subscribe to voicemail service, change the number of rings (page
74) so that your answering system answers before your voicemail (page
77). To determine how many rings activate your voicemail, contact your
telephone service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
97
Appendix
Troubleshooting
System announces, “Time and day not set.” f
You need to reset the system clock (page 17).
Outgoing announcement is not clear.
f f
When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the handset.
Make sure there is no background noise (TV, music, etc.) while recording.
New voicemail and show on the handset display, and I don’t know why.
f
Your telephone has both a built-in answering system and voicemail indicator.
If New voicemail and appear on the handset display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from them. Contact your telephone service provider for more information on how to access your voicemail.
I cannot retrieve voicemail messages.
f
Your telephone has both a built-in answering system and voicemail indicator. They are independent features and each alerts you to new
messages differently ( page 77). If you subscribe to voicemail service from
your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.
System screens all my incoming calls.
f f
You may have selected the Screen unknown or Screen robot profile
setting for Smart call blocker (see page 44). The telephone asks callers
to announce their names or press the pound key ( # ). We recommend that you add the phone numbers of your family members and friends, and desired businesses to your Directory
Allow list (see
page 55), or add their names to the
Star name list
will avoid Smart call blocker to screen their calls.
To turn Smart call blocker off, see Set Smart call blocker on/off
While screening a call, the telephone suddenly stops screening and connects to the call.
f f
Another handset may have picked up the screening call.
If you have other telephone system sharing the same telephone line, and someone picks up the call on the other telephone system while the screening is in progress, the screening process will be terminated and connect you to the caller.
98
Appendix
Troubleshooting
My telephone blocks calls from someone I know.
f
You may have saved the caller’s number in your block list. To remove the number from the block list, see Delete a block entry
Blocking all unknown calls.
f
If you want to block all unknown calls without numbers and calls with numbers or names that are not in your directory, allow list or star name list, select the Block unknown profile setting. See Set profile
Forwarding all unknown calls to the answering system.
f
If you want to forward all unknown calls without numbers and calls with numbers or names that are not in your directory, allow list or star name list to the answering system, select the UnknownToAns.S
profile setting. See
Set profile
I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English.
f
Press MENU/SELECT in idle mode. Then, enter *364# using the dialing keys. You hear a confirmation tone.
I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work.
f f f f f f
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional telephone service.
Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its own external power supply.
If you are using a firewall, it may prevent access to your nontraditional telephone service provider. Contact your service provider for more information.
99
Appendix
Troubleshooting
Common cure for electronic equipment.
If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed):
1. Disconnect the power to the telephone base.
2. Disconnect the cordless handset battery.
3. Wait a few minutes.
4. Connect power to the telephone base.
5. Completely remove the battery. Replace the battery and place the cordless handset into the telephone base or charger.
6. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.
100
Appendix
Maintenance
Taking care of your telephone f f f f
Your cordless telephone contains sophisticated electronic parts, so you must treat it with care.
Avoid rough treatment.
Place the handset down gently.
Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water f
You can damage your telephone if it gets wet. Do not use the handset in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
Electrical storms f
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electric appliances during storms.
Cleaning your telephone f f
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or mild soap.
Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL
YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Pull the unit out by the unplugged cords.
101
Appendix
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines. See the installation instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable the alarm equipment, consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Replacement to this telephone equipment can only be made by the manufacturer or its authorized agents. For replacement procedures, follow the instructions outlined under the Limited warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone service provider is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
102
Appendix
FCC Part 68 and ACTA
Industry Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN indicates the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five.
This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.
103
Appendix
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: f f f f
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
This Class B digital apparatus complies with Canadian requirement:
CAN ICES-3 (B)/NMB-3(B).
104
Appendix
California Energy Commission battery charging testing instructions
This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the
CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
To activate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet. Make sure all handsets are plugged with charged batteries before proceeding.
2. While you press and hold /HANDSET LOCATOR , plug the telephone base power adapter back to the power outlet.
3. After about 20 seconds, when the IN USE light starts flashing, release /HANDSET LOCATOR and then press it again within two seconds.
The process takes up to one minute to complete. When the phone successfully enters the CEC battery charging testing mode, the IN USE light turns off and all handsets display To register HS...
sand see manual.
. You hear a confirmation tone.
When the phone fails to enter this mode, repeat the steps mentioned above.
Note: The telephone base will be powered up as normal if you fail to press /HANDSET LOCATOR
within two seconds in Step 3.
To deactivate the CEC battery charging testing mode:
1. Unplug the telephone base power adapter from the power outlet, then plug it back in. The telephone base is powered up as normal.
2. Register your handsets back to the telephone base. See page 56 for handset registration instructions.
105
Appendix
Limited warranty
The AT&T brands are used under license. This product is covered by a one-year limited warranty.
Any replacement or warranty service, and all questions about this product, should be directed to our website at
or call
. In
Canada, dial
.
1. What does this limited warranty cover?
The manufacturer of this AT&T Product, Advanced American Telephones, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided by Advanced American Telephones in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions.
This limited warranty extends only to the Consumer for Products purchased and used in the
United States of America and Canada.
2. What will Advanced American Telephones do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially
Defective Product”)?
During the limited warranty period, Advanced American Telephones’ authorized service representative will replace, at Advanced American Telephones’ option, without charge, a
Materially Defective Product. If we choose to replace this Product, we may replace it with a new or refurbished Product of the same or similar design. Advanced American Telephones will return replacement Products to you in working condition.
Advanced American Telephones will retain defective parts, modules, or equipment.
Replacement of Product, at Advanced American Telephones’ option, is your exclusive remedy.
You should expect the replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for SynJ® and Syn248® products is TWO (2) YEARS from the date of purchase, while all other products limited warranty period is ONE (1) YEAR from the date of purchase. If we replace a Materially Defective Product under the terms of this limited warranty, this limited warranty also applies to replacement Products for a period of either (a)
90 days from the date the replacement Product is shipped to you or (b) the time remaining on the original one-year limited warranty, whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover: f f f f f f f f
Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or
Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of Advanced American Telephones; or
Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or
Product to the extent that the problem is caused by use with non-Advanced American
Telephones electrical accessories; or
Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or
Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or
Product returned without valid proof of purchase (see 6 below); or
Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
106
Appendix
Limited warranty
5. How do you get warranty service?
To obtain warranty service in the United States of America, visit
or call
.
In Canada, please dial
.
NOTE: Before calling for service, please check the user’s manual. A check of the PRODUCT’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location. Advanced American Telephones will return replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. Advanced American Telephones assumes no risk for damage or loss of the
Product in transit.
6. What must you return with the PRODUCT to get warranty service? f f
Return the entire original package and contents including the Product to the Advanced
American Telephones service location along with a description of the malfunction or difficulty;
Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and f
Provide your name, complete and correct mailing address and telephone number.
7. Other limitations
This warranty is the complete and exclusive agreement between you and Advanced American
Telephones. It supersedes all other written or oral communications related to this Product.
Advanced American Telephones provides no other warranties for this Product. The warranty exclusively describes all of Advanced American Telephones’ responsibilities regarding the
Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you should not rely on any such modification.
State/Provincial Law Rights : This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Limitations : Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
In no event shall Advanced American Telephones be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.
107
Appendix
RF frequency band
Channels
Operating temperature
1921.536MHz - 1928.448MHz
5
32°F - 122°F
0°C - 50°C
96Vrms - 130Vrms Telephone base voltage
(AC voltage, 60Hz)
Telephone base voltage
(AC adapter output)
Handset voltage
Charger voltage
(AC adapter output)
6VDC @ 400mA
2.4VDC - 2.8VDC
6VDC @ 400mA
Operation
Talk time (cordless handset)
Standby
Operating time*
Up to 10 hours
Up to 6 days
* Operating times vary depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound clarity. This is achieved through a unique antenna design and advances in noise-filtering technology. An independent laboratory has confirmed that AT&T DECT 6.0 products perform up to 45% better in range competitions against similarly equipped phones of the leading competition. Now, calls can be taken in the basement, backyard and garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by the Federal
Communications Commission (FCC). Even so, this handset and telephone base can communicate over a certain distance — which can vary with the locations of the telephone base and handset, the weather, and the construction of your home or office.
Redefining long range coverage and clarity
This telephone base comes with an antenna which gives much better clarity and covers a longer range than before.
108
Index
Index
Answer an incoming call,
Caller ID (CID),
Add entries to phone directory, 40
Call transfer,
Delete caller ID log entries, 39
Dialing,
From a record in the caller ID
Directory,
109
Handset,
Screen display messages, 90–91
Temporary ringer silencing, 23
Important safety information, 1–2
Index
Index
Message,
Names,
On-hook dialing (predialing), 23
110
set Smart call blocker on/off,
Speed dial,
Technical specifications,
Telephone base,
Temporary ringer silencing, 23
Volume control,
Wall-mount installation, 13–14
Remote access wallet card
Use the wallet card, as shown below, to help you remember commands to control your answering system from any touch-tone telephone.
Cut along dotted line.
Call your phone number, then enter your two-digit access code (preset to 19 ).
Fold here.
Action
Play all messages.....................
Play new messages ................
Delete the message ..............
Delete all old messages ......
Repeat or go back ...................
Stop ..................................................
Help menu ....................................
33
4
5
* 5
2
3
Remote command
1
Skip the message ....................
Record announcement........
End remote access call .......
Turn system off or on ..........
6
* 7
8
(or hang up)
0
Models: BL102/BL102-2/BL102-3/BL102-4/BL102-5
Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting
© 2020-2021 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
Printed in China.
Company: Advanced American Telephones
Address: 9020 SW Washington Square Road - Ste 555 Tigard, OR 97223, United States.
Phone: 1 (800) 222-3111 in the U.S. or 1 (866) 288-4268 in Canada
© 2020-2021 Advanced American Telephones. All Rights Reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Audio Assist® is a registered trademark of Advanced American Telephones.
SynJ® and Syn248® are trademarks of Advanced American Telephones.
The RBRC Seal and 1-800-8-BATTERY® are registered trademarks of Call2recycle, Inc.
Printed in China. Issue 4.0 AT&T 06/21.
The public link to your chat has been updated. You may view and manage your chat links after registration here.
Advertisement
Caller ID/call waiting: See who's calling before you answer
Digital answering system: Record and playback messages
Expandable system: Add up to five handsets
DECT 6.0 technology: Provides clear, interference-free sound
Energy-efficient: Meets California Energy Commission regulations
T-coil compatible: Reduces noise and interference for hearing aid users
The number of handsets included varies depending on the model you purchased. It can range from one to five handsets.
Yes, you can add up to five handsets to your ATT BL102 system.
Yes, the ATT BL102 has a digital answering system that allows you to record and playback messages.
How to change the remote access code for the answering system?
To change the remote access code for the answering system: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Scroll to Answering sys and press MENU/SELECT. 3. Scroll to Ans sys setup and press MENU/SELECT. 4. Scroll to Remote code and press MENU/SELECT. 5. Enter a two-digit number using the dialing keys (use MUTE/DELETE to backspace). 6. Press MENU/SELECT to save. The default code is 19.
How to disable call screening?
To turn off call screening: 1. Press MENU/SELECT in idle mode to enter the main menu. 2. Scroll to Answering sys and press MENU/SELECT. 3. Scroll to Ans sys setup and press MENU/SELECT. 4. Select Call screening by pressing MENU/SELECT. 5. Choose Off using qCID or pDIR. 6. Save the setting with MENU/SELECT.
Which key is used to insert a space when adding a name to the Star Name List?
You need to press the 0 dialing key to insert a space between words.
How to determine if call screening is enabled on the BL102-3?
With call screening active, the device screens and filters all incoming calls from numbers or names not saved in your directory, allow list, block list, or star name list.
How to delete a new voicemail indicator?
The provided instructions only explain how to delete all voicemails, not just the indicator. To delete all messages, press the / and PLAY/STOP buttons twice while the phone is idle.
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