BHM Medical Voyager V5 Duo Technical Manual

Voyager

®

Duo

Technical Manual

001-19521-EN rev.0

December 2009

Printed in Canada

BHM Medical Inc. reserves the right to change or discontinue any specifications, design, features, model or accessories shown without notice.

TM Trade-mark of BHM Medical Inc. All rights reserved.

© BHM Medical Inc., 2009

The content of this publication may not be copied either whole or in part without the consent of BHM

Medical.

Table of Contents

General Information .............................................................................................. 4

How to use this Manual ................................................................................ 4

Equipment Identification .............................................................................. 4

Safety Instructions .................................................................................................. 5

Instructions and Warnings .............................................................................. 5

General ......................................................................................................... 5

Shock Prevention .......................................................................................... 5

Fire and Explosion Prevention ..................................................................... 5

Safe Working Load ...................................................................................... 5

Part Designation ..................................................................................................... 6

Lift Cassette and Charger Station ................................................................... 6

Hand control .................................................................................................... 7

Universal Charger ........................................................................................... 7

Maintenance and Service ....................................................................................... 8

Required Maintenance .................................................................................... 8

Battery Replacement .................................................................................... 8

Strap Replacement ........................................................................................ 12

Handset Replacement ................................................................................... 21

Main Circuit Board Replacement ................................................................. 25

High Limit Switch Replacement .................................................................. 32

Horizontal Motor Replacement .................................................................... 37

Safe Working Load (SWL) Key Installation ................................................ 40

Care and Maintenance ........................................................................................... 43

Preventive Maintenance Schedule .................................................................. 43

User Inspections .............................................................................................. 43

Inspections by an Authorized Service Technician .......................................... 44

Cleaning ....................................................................................................... 46

Strap Inspection ............................................................................................ 46

Handling and Storage ................................................................................... 46

Battery Replacement .................................................................................... 46

Verification of the Charger’s Power Source ................................................ 47

Sling Inspection and Care ............................................................................... 47

Annual Inspection ........................................................................................... 47

Maintenance Requirements .......................................................................... 47

Troubleshooting ...................................................................................................... 48

Labels on the Lift .................................................................................................... 50

Technical Specifications ......................................................................................... 51

Lift Dimensions ........................................................................................................ 53

3

General Information

BHM Medical designs and manufactures quality engineered patient lifting equipment for the care of the elderly and disabled in a home care setting, nursing homes and other health care facilities.

Please take the time to read the entire manual, including the section on “Safety Instructions and Warnings”. It contains important information that will allow you to take advantage of the many characteristics of your

BHM Medical patient lift.

BHM Medical Credentials:

• CE mark (European Union

Listing)

• Global operations for inwarranty and out-of-warranty service support for the

Voyager Duo.

• Each finished Voyager Duo unit is individually tested in our laboratory.

• Maximum lifting capacity is

200 kg (440 lb). Engineering safety factor exceeds

European Standards.

• Complete range of patient lift slings and supports designed and manufactured by BHM using medical quality materials and fabrics.

• FDA Quality System

Regulations

COMPLIANT WITH:

CAN/CSA-C22.2

CSA-Z323.5.98

IEC 60601-1

UL 60601-1

ISO 10535

Introduction

How to use this Manual

WARNING: Do not attempt to use this equipment without understanding this manual.

To ensure a safe operation of the Voyager Duo, read the entire manual carefully, especially the section on “Safety

Instructions and Warnings”, before installing, operating, or servicing this equipment.

Refer to this manual as required. If anything is not completely understood, please contact BHM Medical for more details. Failure to comply with warnings in this manual may result in injury.

NOTE: BHM Medical is constantly improving its products. For this reason, it may be possible to encounter product modifications without revision of this manual or that the contents of this manual changes without prior notice to users.

You can obtain additional copies of this manual by contacting your supplier. Include the User Manual product number (see front page) and equipment identification number.

Equipment Identification

The unit's identification number (specification, model, serial number) appears on a silver nameplate attached to front end of the plastic housing on the lift.

4

Safety Instructions

Instructions and

Warnings

Please read the following important information.

General

WARNING: Read the following instructions to avoid serious injury. Read the Operating and Product Care manual before installing, operating and servicing this equipment.

• BHM ceiling lifts and track system must be installed by an authorized contractor or installer.

• Only a certified technician or installer can remove and reinstall the lift into the track.

• The installation is capable of accepting at least

120 kg (264 lb) or 272 kg (600 lb).

• BHM ceiling lifts are specifically designed for use with Kwiktrak ceiling rail systems, and BHM slings and accessories.

• Use all controls and safety features only according to the manner specified in the User

Manual. Never attempt to force a control or button on the lift.

• DO NOT install the charger in a shower, bath or other areas with high humidity.

CAUTION: Keep all components of the lift clean and dry, and have electrical and mechanical safety checkpoints performed as instructed in the “Maintenance” section of the User Manual.

• Replace any precautionary or instruction labels that cannot be easily read.

• Avoid violent impact during transportation.

Shock Prevention

• DO NOT touch or use a lift with bare conductors or a damaged power cord. Electrically live equipment can electrocute a patient. If the lift or charger has any exposed or damaged wires, contact your local dealer immediately.

• Do not splash or expose electric parts of the device to water or moisture.

• Check nameplate for voltage and frequency requirements. These requirements differ by country. Do not attempt to use the lift in an area that has a different voltage and cycle requirement.

Fire and Explosion Prevention

WARNING: Dispose of the batteries safely.

Batteries may explode, leak and cause personal injuries if disposed improperly. If battery acid comes into contact with skin or eyes, flush immediately with water.

• Do not dispose of batteries in fire.

• Do not short the battery terminals.

• For recycling and disposal of the batteries, the rules according to the WEEE directive (Waste of

Electronic and Electrical Components) as well as local laws and regulations must be followed.

When returning batteries, insulate their terminals with adhesive tape. Otherwise, the residual electricity in used batteries may cause fire or explosion. The figure below shows the symbols for disposal and recycling.

Fig. 1

Safe Working Load

The Voyager Duo has been designed with two settings with regards to the safe working load:

• 100 kg (220 lb): Safe working load adjusted in factory

• 200 kg (440 lb): Maximum allowable load for the lift

5

Part Designation

Lift Cassette and Charger Station

Legend

1) Voyager Duo ceiling lift

2) Emergency lowering mechanism

3) Allen key

4) Side panel

5) Rail

6) Charging station

7) Travel direction arrows

8) Strap

9) Spreader bar

10) Up button

11) Down button

12) Red emergency pull cord

13) Reset switch plastic insert

14) Yellow charging light

15) Green power light

16) Red maintenance/overload light

17) Indicator for emergency lowering side access

18) Hand control (inset)

19) Charger

Fig. 2

6

Part Designation

The following refers to the figure on the previous page:

• The yellow charging light flashes while charging and goes solid when charge is finished.

• The green power light illuminates once the lift is on and ready for use; the green light flashes when the batteries are low.

• The red light illuminates to confirm that the lift is in the programming mode.

• The red light also illuminates in the normal mode when the lift goes into overheat protection caused by overuse.

• The red light flashes when a service inspection is required.

Hand control

The Voyager Duo hand control comes only in the wired model.

Universal Charger

The Voyager Duo comes equipped with a universal charging system that can be customized to fit the AC voltage outlets where they are sold (see Fig. 2).

7

Maintenance and Service

Required Maintenance

The Voyager Duo is equipped with an electronic monitor that will cause a red light to flash when a maintenance inspection is necessary. Once this red light begins to flash, please contact BHM Medical if you need any assistance with performing the necessary maintenance inspection requirements.

Other maintenance includes changing parts or components that are subject to wear with regular use.

Battery Replacement

Accessing the batteries:

1

Turn unit off.

2

Open and unhook both side panels.

Fig. 3

8

Maintenance and Service

Removing the batteries:

1

Push up on the battery.

2

Slide the battery slightly to the left.

3

Slide the battery outwards, and carefully disconnect the wires.

Battery Replacement

Fig. 4

9

Maintenance and Service

Battery Replacement

Replacing the batteries:

1

Pass the battery wires behind the plastic column located within the battery compartment.

2

Reconnect the battery wires black to black, red to red.

CAUTION: Respect the polarity when reconnecting the batteries

Fig. 5

10

NOTE: Make to correctly fit the batteries back into their compartments

Maintenance and Service

Battery Replacement

Final steps:

1

Hook the side panels back onto the main shell of the unit’s housing.

2

Close the side panels completely.

3

Push up on the plastic insert switch to turn the unit back on.

Fig. 6

11

Maintenance and Service

Strap Replacement

Disconnecting the spreader bar from the strap:

1

Gently pull the red cord to turn off the unit.

2

Remove the split ring from the spreader bar clevis pin.

3

Slide the clevis out from the spreader bar connector.

Note: Reinstall the clevis pin and split ring back into the now detached spreader bar connector. This will keep the small parts from being lost.

Fig. 7

12

Maintenance and Service

Strap Replacement

Removing the batteries and handset plug:

1

Open and unhook the side panels.

2

Push down slightly on the battery.

3

Slide the battery outwards.

4

Carefully disconnect the wires.

5

Unplug the handset jack from its socket located on the plastic housing, unravel the cable from the strain relief and unclip the handset cable from the plastic housing.

Fig. 8

13

Maintenance and Service

Strap Replacement

Removing the top plastic housing:

1

Remove the screws that secure the top plastic housing.

2

Unplug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 36 step 3 for location).

Remove screws with a

Torx T20 screwdriver

Fig. 9

14

Maintenance and Service

Strap Replacement

Removing the strap:

1

Remove the strap inlet.

2

Unlock the transmission from the drum by restraining the drum with one hand and turning the shaft counter-clockwise.

3

Completely unwind the strap and remove it from the drum.

4

Lubricate the drum’s teeth with food-grade grease.

Remove screws with a

Torx T20 screwdriver

Turn shaft counterclockwise with an

8 mm Allen key

Align the head of the strap retaining bolt with the hole in the frame, and remove it with a 6 mm Allen key

Fig. 10

15 g re

F o o d a se

-g ra d e

Maintenance and Service

Strap Replacement

Installing the new strap:

1

Thread the strap onto the drum, stitching side up, securing it with the strap retaining bolt. Wind up the strap manually until it is nearly completely wound on the drum.

2

Reengage the transmission by restraining the drum with one hand and turning the shaft clockwise.

3

Reinstall the strap inlet.

4

Be sure to snap the battery wires into the clips located underneath the strap inlet.

Replace screws with a Torx T20 screwdriver

Turn shaft clockwise with an

8 mm Allen key

Tighten strap retaining bolt using a 6 mm

Allen key

Fig. 11

16

Maintenance and Service

Strap Replacement

Reinstalling the top plastic housing:

1

Plug in the membrane for the alternative up/down switches located on the unit, as well as for the SWL key membrane, if applicable (see Fig. 36 step 3 for location).

2

Replace the top plastic cover and secure it with the plastic screws.

Fig. 12

17

Replace screws with a

Torx T20 screwdriver

Maintenance and Service

Reinstalling the handset:

1

Reconnect the handset jack back in its socket on the unit’s frame.

2

Thread the cable through the various points in the strain-relief.

3

Secure the handset cable by clipping it to the unit’s plastic housing.

Strap Replacement

Fig. 13

18

Maintenance and Service

Strap Replacement

Reinstalling the batteries:

1

Reconnect the batteries wires for the batteries that was previously removed.

2

Reinsert the batteries back into the lift.

NOTE: Make to correctly fit the batteries back into their compartments

Fig. 14

19

CAUTION: Respect the polarity when reconnecting the batteries

Maintenance and Service

Strap Replacement

Final steps:

1

Hook the panel onto the ceiling lift main shell.

2

Close the side panel completely.

3

Reinstall the spreader bar by sliding the clevis pin back into the connector.

4

Install the split ring on the clevis pin.

5

Turn the unit back on by pushing in the plastic insert.

WARNING: Make sure to fully install the split ring to keep the spreader bar from disengaging.

Fig. 15

20

Maintenance and Service

Handset Replacement

Accessing the battery:

1

Turn unit off.

2

Open and unhook the side panel opposite to the emergency system access labels.

Fig. 16

21

Maintenance and Service

Removing the battery:

1

Push up on the battery.

2

Slide the battery slightly to the left.

3

Slide the battery outwards, and carefully disconnect the wires.

Handset Replacement

Fig. 17

22

Maintenance and Service

Handset Replacement

Accessing the handset jack:

1

Unplug the handset jack from its socket located on the plastic housing, unravel the cable from the strain relief.

2

Unclip the handset cable from the plastic housing.

1

2

Fig. 18

23

Maintenance and Service

Handset Replacement

Installing the new handset:

1

Reconnect the handset jack to the socket located on the plastic housing.

2

Thread the cable through the various points in the strain-relief.

3

Secure the handset cable by clipping it to the unit’s plastic housing.

4

Reinstall the battery (see Fig. 5) and side panel (see Fig. 6). The unit can now be turned back on by pushing upwards on the plastic insert switch.

Fig. 19

24

Maintenance and Service

Main Circuit Board Replacement

Initial preparations:

1

Follow the initial steps as explained in Fig. 3 , and Fig. 4.

2

Unplug the handset jack from its socket located on the plastic housing, unravel the cable from the strain relief and unclip the handset cable from the plastic housing.

2

Fig. 20

25

Maintenance and Service

Main Circuit Board Replacement

Removing the spreader bar:

1

Remove the split ring from the clevis pin.

2

Slide the clevis pin out from the spreader bar connector.

3

Slide the clevis pin back into the now free spreader bar connector.

4

Reinstall the split ring to keep small parts from being lost.

Fig. 21

26

Maintenance and Service

Main Circuit Board Replacement

Removing the plastic housing:

1

Remove the screws that secure the housing parts together.

2

Unplug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 36 step 3 for location).

Unscrew with

Torx T20

Fig. 22

27

Maintenance and Service

Main Circuit Board Replacement

Removing the circuit board:

1

Unplug the main circuit board connector and two wires (orange/red-white) going to the emergency switch.

2

Unplug the battery wire harness (orange/red-white), as well as the handset connector extension.

3

Remove all three bolts and take away the circuit board.

Remove bolts with

8 mm socket (5/16”)

Fig. 23

28

Maintenance and Service

Main Circuit Board Replacement

Installing the new circuit board:

1

Make sure that the plastic insert switch as well as the circuit support are placed between the new circuit and the frame. Replace the bolts.

2

Reconnect the battery wire harness (orange/red-white) to the emergency switch, as well as the handset connector extension to the new circuit board.

3

Plug the main circuit board connector and the two wires (orange/red-white) going to the emergency switch.

Tighten bolts for circuit with an 8 mm socket

Red/white

Orange

(To circuit board)

Orange

Red/white

(To battery wire harness)

CAUTION: Make sure that the insert switch is installed so that the angled side fits with the circuit support.

Fig. 24

29

Maintenance and Service

Reinstalling the top plastic housing:

1

Plug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 36 step 3 for location).

2

Reposition the handset extension cable socket in its slot on the plastic housing.

3

Reinstall the screws that secure the plastic housing parts together.

Tighten with

Torx T20

Fig. 25

30

Maintenance and Service

Main Circuit Board Replacement

Final steps:

1

Slide the clevis pin into the spreader bar connector and the looped end of the strap.

2

Install the split ring on the clevis pin.

3

Reinstall the handset (see Fig. 19).

4

Replace the batteries (see Fig. 5) and side panels (see Fig. 6). The unit can now be turned back on by pushing upwards on the plastic insert switch.

Fig. 26

31

WARNING: Make sure to fully install the split ring to keep the spreader bar from disengaging.

Maintenance and Service

High Limit Switch Replacement

Accessing the limit switch:

1

Turn unit off and follow the initial steps found in Fig. 7 to disconnect the spreader bar, and Fig. 8 to remove the batteries and the handset.

2

Remove the screws that secure the top plastic housing.

3

Unplug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 36 for location).

4

Unplug the main cicuit connector.

Fig. 27

32

Maintenance and Service

High Limit Switch Replacement

Removing the limit switch:

1

Select the two high limit wires from the main circuit harness (both are blue) and with a extractor tool, disconnect them from main circuit connector.

2

Remove the strap inlet.

3

Remove the lateral (left/right) motor.

4

Remove the limit switch plate, and then the limit switch.

Main Circuit Harness Wiring

1) Red/white - From switch

2) Not used

3) Blue - Lateral motor

4) Blue - High limit switch

5) Not used

6) Red - Lateral motor

7) Not used

8) Blue - High limit switch

9) Black/white - Battery

10) Orange - From switch

11) Red - Vertical motor

12) Blue - Vertical motor

Remove screws with a Torx T20 screwdriver

Remove screw with with 8 mm wrench

Fig. 28

33

Remove nuts with

5 mm socket

Maintenance and Service

High Limit Switch Replacement

Reinstalling the high limit switch:

1

Reinsert the high limit switch wires into the main circuit harness, passing them first through the opening in the frame.

2

Fasten the high limit switch to the frame and reinstall the limit switch plate.

3

To verify that the switch is operating correctly, push down on the strap between the roller and the switch plate. When the double thickness of strap meets up with the switch plate, you should hear a clicking sound.

Install with

N.O. contact side up

Tighten limit switch nuts using a 5 mm socket

Fig. 29

34

Verify if the limit switch is clicking

Maintenance and Service

High Limit Switch Replacement

Installing the strap inlet:

1

Replace the screws that attach the strap inlet to the frame.

2

Be sure to snap the battery wires into the clips located underneath the strap inlet.

Install screws with a Torx

T20 screwdriver

Fig. 30

35

Maintenance and Service

High Limit Switch Replacement

Reinstalling the top plastic housing:

1

Plug in the main circuit connector

2

Plug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 36 step 3 for location).

3

Replace the top plastic cover and secure it with the plastic screws.

4

Reconnect the handset (see Fig. 13) and the batteries (see Fig. 14).

5

Reinstall the spreader bar to the strap (see Fig. 15).

Fig. 31

36

Tighten screws with a

Torx T20 screwdriver

Maintenance and Service

Horizontal Motor Replacement

Accessing the motor:

1

Turn unit off and follow the steps explained in Fig. 7, and Fig. 8.

2

Remove the screws that secure the top plastic housing.

3

Unplug the membrane for the alternative up/down switches located on the unit, as well as the SWL key membrane, if applicable (see Fig. 36 step 3 for location).

4

Unplug the main circuit connector.

5

With an extractor tool, disconnect the two horizontal motor wires from the main circuit harness (both are blue) and replace them with the ones from the new motor.

Main Circuit Harness Wiring

1) Red/white - From switch

2) Not used

3) Blue - Lateral motor

4) Blue - High limit switch

5) Not used

6) Red - Lateral motor

7) Not used

8) Blue - High limit switch

9) Black/white - Battery

10) Orange - From switch

11) Red - Vertical motor

12) Blue - Vertical motor

Fig. 32

37

Maintenance and Service

Horizontal Motor Replacement

Removing the motor:

1

Remove the two screws located in the corners of the motor support.

2

Use a 8 mm wrench as a lever to push out the gear from the motor shaft.

3

Remove the three screws from the motor support plate. Change out the motor.

Remove using an

8 mm socket and an 8 mm wrench

Retract the gear with an

8 mm wrench

Remove using a

4 mm Allen key

Fig. 33

38

Maintenance and Service

Horizontal Motor Replacement

Reinstalling the new motor:

1

Replace the three screws that secure the motor to the motor support plate.

2

Replace the gear fully on the motor shaft.

3

Install and tighten the two screws located in the corners of the motor support.

4

Reinstall the top plastic cover (see Fig. 31), the handset (see Fig. 13) and the batteries (see Fig. 14).

5

Reinstall the side panels and spreader bar (Fig. 15).

Tighten using a

4 mm Allen key

Line up the D-shaped slot in the gear to be able to slide it on the motor shaft

Tighten using an

8 mm socket and an 8 mm wrench

Fig. 34

39

Maintenance and Service

Safe Working Load (SWL) Key Installation

Applying the label:

1

Turn unit off and follow the steps found in Fig. 7, Fig. 8 and Fig. 9.

2

With a screwdriver, pierce the SWL label already applied on the ceiling lift main shell.

3

Thread the connector through the hole.

4

Remove the back of the label to expose the adhesive side.

5

Apply the label portion of the SWL key over the old label.

5

4

WARNING: The installation of the safe working load key increases the safe working load to the maximum load of the lift, that is, 200 kg/440 lb.

Before installation, ensure that the capacity of the rail system, the spreader bars, the accessories and the slings that will be used is superior to 200 kg/440 lb.

3

2

Fig. 35

40

Maintenance and Service

Safe Working Load (SWL) Key

Installation

Connecting the Safe Working Load key:

1

Plug in the membrane for the alternative up/down switches located on the unit.

2

Plug in the connector for the SWL key.

Fig. 36

41

1

2

1

2

Maintenance and Service

Safe Working Load (SWL) Key

Installation

Final steps:

1

Reposition the handset extension cable socket within its slot on the plastic housing.

2

Reconnect the handset jack back into its socket on the unit’s plastic housing (see Fig.

13).

3

Replace the top plastic cover and secure it with the plastic screws.

4

Reconnect the batteries (see Fig. 14), reinstall the side panels and the spreader bar to the lift (see Fig. 15).

Tighten screws with a

Torx T20 screwdriver

3

Fig. 37

42

Care and Maintenance

Preventive Maintenance Schedule

The equipment is subjected to wear and tear, and the following maintenance instructions must be acted upon when specified to ensure that the equipment remains within its original manufacturing specifications. Care and maintenance must be carried out in accordance with the preventive maintenance schedule below.

Customer obligations must be carried out by qualified personnel in accordance with the instructions in this manual.

WARNING: The maintenance described in the following checklist is the minimum that the manufacturer recommends. In some cases more frequent inspections should be carried out. Continuing to use this equipment without conducting regular inspections or when a fault is found will seriously compromise the safety of the user and of the resident. Local regulations and standards may be higher than those of the manufacturer. A load test for the ceiling lift is recommended. Preventive maintenance specified in this manual can prevent accidents and reduce repair costs.

WARNING: Safety related maintenance and authorized service must be carried out by qualified personnel, fully trained in servicing procedures by

BHM Medical, and equipped with proper tools. Failure to meet these requirements could result in personal injuries and/or unsafe equipment.

User Inspections

Inspections for lift cassette and track system

Inspect for evidence of external damage, missing parts or broken panels.

Make sure that end stoppers and rail caps are in place and tightened.

Inspect strap for wear, discoloration or loose threads.

Recharge batteries.

Inspect wheels in rail for damage, rust or cracks.

Replace if damaged.

Initially

X

X

X

Before every use

FREQUENCY

Every two months or

500 cycles

Every four months or

1000 cycles

Every year or

2500 cycles

Every two years or

5000 cycles

X

X

X

X

X

43

Care and Maintenance

Inspections for lift cassette and track system (cont.)

Clean the rail and the clip-on charging station contacts.

Overall inspection by authorized personnel.

Verify emergency stop cord.

Verify emergency lowering device.

Initially

Before every use

FREQUENCY

Every two months or

500 cycles

Every four months or

1000 cycles

X

Every year or

2500 cycles

Every two years or

5000 cycles

X

X

X

Inspections for spreader bar and slings

Inspect all sling parts

(attachments, fabric, stitch areas and strap) for signs of wear, discoloration, deterioration or loose threads.

Clean sling as indicated on the tag.

Inspect the spreader bar on the strap of the lift for damage or cracks. Make sure all attachments are properly secured (e.g. split ring).

Initially

Before every use

FREQUENCY

Every two months or

500 cycles

Every four months or

1000 cycles

Every year or

2500 cycles

Every two years or

5000 cycles

X

X

When necessary

Inspections by an Authorized Service Technician

Inspection for lift cassette

Replace strap.

Inspect frame parts interlock and hardware for malfunction and make sure there are no parts missing.

Inspect gears for wear.

Initially

Before every use

FREQUENCY

Every two months or

500 cycles

Every four months or

1000 cycles

Every year or

2500 cycles

Every two years or

5000 cycles

X

X

X

44

Care and Maintenance

Inspection for lift cassette

Inspect connecting joints for proper attachment (trolley and spreader bar).

Verify that the emergency brake on the drum is turning freely.

Verify the emergency brake.

Verify emergency lowering mechanism.

Verify alternative up and down buttons on cassette.

Load test (safe working load -

SWL) for ceiling lift recommended.

Initially

Before every use

FREQUENCY

Every two months or

500 cycles

Every four months or

1000 cycles

Every year or

2500 cycles

Every two years or

5000 cycles

X

X

X

X

X

X

Inspections for rails

Initially

Before every use

FREQUENCY

Every two months or

500 cycles

Every four months or

1000 cycles

Every year or

2500 cycles

Torque end stoppers to 20 N•m.

(15 lbf.ft).

Make sure that the bracket locking device is not visible.

Make sure rail joints are closed and that the spring pins are centered.

Make sure the rail is straight when it is not loaded.

Make sure the adjusted load setting of the lift is equal or lower than the safe working load of the installation.

Check that the accessories

(turntable and exchanger) are complete and correctly maintained.

Make sure that the attachments

(ceiling brackets, wall post, wall brackets) have not been displaced.

Inspect track end stoppers.

Required SWL (safe working load) test for tracks

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

NOTE: If the product does not work as intended, immediately contact your local BHM Medical representative for support.

Every two years or

5000 cycles

45

Care and Maintenance

WARNING: Always reinstall the rail end stoppers (if removed) after servicing.

Cleaning

To clean the Voyager Duo, wipe it down with a damp cloth using warm water and a disinfectant cleaner.

Disinfectant wipes, supplied already impregnated with a 70% v/v solution of isopropyl alcohol, can also be used.

Rub the lift vigorously when using the wipes, to promote an effective disinfection of its entire surface.

Do not use phenol, chlorine or any other type of solvent that may damage the finish.

To ensure a better rolling surface for the trolley wheels, clean the inside of the track every 4 months.

To do so, insert a damp cloth in the opening and slide it from one end of the track to the other.

Strap Inspection

If the strap is damaged or shows signs of wear or discoloration, the acceptable load on the strap before rupture can drop rapidly and present a danger for the resident or caregiver. BHM Medical recommends a thorough inspection of the straps every 2 months as follows:

1) Completely unwind the strap.

2) Look for any signs of wear or discoloration (see

Fig. 38 below).

Loose threads in stitched areas

Noticeable discoloration

(strap color is lighter than color in the stitched area)

Edge wear (fraying)

Middle wear

WARNING: If there is any sign of wear as indicated previously or any other visual defects, the strap must changed. The manufacturer recommends changing the strap at least every two years. By continuing to use the lift without changing a damaged strap, the safety of the caregiver or resident is greatly compromised.

Handling and Storage

Avoid violent impacts while transporting the lift.

The lift should not remain stored for long periods of time without recharging the batteries.

NOTE: Even if the lift is not used,

BHM Medical recommends charging the batteries at least every two weeks. This will prevent premature aging of batteries.

If you store or ship the Voyager Duo, ensure that the power (green light) is turned off beforehand.

Battery Replacement

BHM Medical uses sealed lead-acid batteries in the

Voyager Duo ceiling lifts. BHM Medical batteries do not have any memory effect. Therefore, batteries should not be completely discharged before recharging.

Replace the batteries when there is a noticeable reduction in the number of transfers that can be performed between charges. If you hear the Voyager

Duo lift beeping and notice a red light flashing, see the instructions in the “Troubleshooting” section of this manual to determine if it is a problem with the batteries.

Fig. 38

46

Care and Maintenance

CAUTION: Do not attempt to use a battery that was not supplied by BHM Medical.

BHM Medical batteries are specially designed for BHM Medical charging systems. Attempting to use an unauthorized battery may seriously damage the lift and/or the charger.

Verification of the Charger’s Power

Source

If the light does not illuminate when there are batteries correctly installed in the Voyager Duo, try the following:

1) Make sure that the power cord is correctly plugged into the charger and in the wall AC outlet, and that the green light on the clip-on charging station is on.

2) Make sure that there is contact between the contact blades of the lift and the contact plates of the charging station.

3) Check the power of the AC outlet on the wall.

4) If the charger’s green light does not light up, contact your local BHM Medical representative for assistance.

Sling Inspection and

Care

For maximum resident safety and hygiene, read the instructions found in the Loop Sling Instructions for

Use that comes with the sling.

Annual Inspection

The Voyager Duo and its accessories must be inspected annually by a qualified technician.

WARNING: The Voyager Duo and accessories must be serviced every 12 months as a minimum requirement. Do not attempt to do the inspection unless you are certified to do so.

Maintenance Requirements

The Voyager Duo is equipped with an electronic monitor that causes a red light to flash when a maintenance inspection is necessary. Arranging for scheduled inspections ensures the durability of the unit and the security of the resident and user.

47

Troubleshooting

WARNING: Only a qualified technician is authorized to open the Voyager Duo ceiling lift cassette. Alterations made to the Voyager Duo ceiling lift cassette by someone other than a certified technician may cause serious injury.

PROBLEM

The red “service” light is on and flashing.

The red light is solid.

The unit starts and stops repetitively.

The ceiling lift cassette emits a beep during utilization. The unit may stop lifting but the lowering function can still be used.

TO CHECK

• A maintenance inspection must be performed. See the Programming

KWIKtrak Track Lifts (001-14154-EN) to reset the unit after the inspection has been performed.

• The ceiling lift cassette is under its overheat protection. Wait between

10 to 30 minutes until the red light turns off and press on the “UP” button to use the ceiling lift cassette again.

• If the load is over a safe working load, the unit will not work due to the overload protection on the motor.

• Batteries are low. Return the ceiling lift cassette to the charging station.

The charger indicator (yellow) on the ceiling lift cassette does not light up when the lift is on the charger.

• Check that the charger is plugged into a standard outlet, and that the outlet has power. The green light on the clip-on charging station indicates that it is functioning.

When returning to charge, the ceiling lift cassette passes the clip on the charging station, or goes in the wrong direction.

Batteries are always dead after only a few transfers (3 to 5).

• Clean the contact blades of the charging station with mild detergent.

Pass the ceiling lift cassette through the charging station manually once, then retry the return to charger function.

• Verify the function of the ceiling lift charger and the contact plates on the clip-on charging station.

• Replace batteries with new ones. The life of the current batteries may be almost finished. It is important to always change both batteries at the same time.

The yellow light on the unit is solid while on the charging station, yet when being used, the ceiling lift cassette will only perform one or two transfers.

• Replace batteries with new ones. The life of the current batteries may be almost finished. It is important to always change both batteries at the same time.

The yellow light on the unit is solid while on the charging station, yet the ceiling lift will only work when there is no one on the lift. When you try to transfer the patient, the ceiling lift stops.

• Replace batteries with new ones. The life of the current batteries may be almost finished. It is important to always change both batteries at the same time.

48

Troubleshooting

PROBLEM

The ceiling lift does not work when you press the buttons on the hand control.

TO CHECK

• If the charger light is on, move the ceiling lift away from the charging station in order to operate the lift.

• If the emergency stop is activated, gently push up on the reset switch plastic insert to turn the unit back on.

• Check if the buttons on the ceiling lift cassette are working.If so, the problem may be coming from the hand control. If not, check the charge on the ceiling lift.

• Check if the hand control is plugged in properly into the ceiling lift cassette; the hand control may be slightly pulled out from its socket and yet appear as though it is plugged in. Pull out the plastic cover to check the connection.

• Slide the ceiling lift over the clip-on charging station. Verify if the yellow light turns on.

The charging light on the ceiling lift cassette continues flashing yellow and the light does not turn solid even after recharging the unit overnight.

When you press the button to return the ceiling lift to its charger (fourway motor only), the ceiling lift goes past the charger.

•

• Using a voltmeter, test two contact points on the charging station (see

Fig. 39). The voltmeter should read between 26 and 30 volts VDC.

• If available, try another integrated clip-on charging station from another ceiling lift, or a spare one. Clip it to the rail and charge the unit for 3 hours.

• Replace batteries with new ones. The life of the current batteries may be almost finished. It is important to always change both batteries at the same time.

• If, after testing all of the above, the ceiling lift will not operate, contact BHM Medical’s customer services department.

Verify that the contact blades of the cassette are intact and making a good contact with the clip on charging station.

• The charger either has no power or is not working properly (the contacts are defective). See “Troubleshooting” question above.

Fig. 39

49

Labels on the Lift

1) Maximum capacity/Service telephone number

2) Date of manufacture, serial number, product code and manufacturer identification

3) Product name

4) Travel direction indicators

5) Emergency lowering system access identification

6) Emergency stop identification

7) Charger information

Fig. 40

50

Technical Specifications

PRODUCT INFORMATION VOYAGER DUO

Weight, complete (Four-function model)

Weight, complete (Two-function model)

Lifting capacity

Strap length

Lifting speed

Maximum stroke (from ceiling)

Horizontal displacement speeds

Horizontal axis motor

Vertical axis motor

12.7 kg (28 lb)

11.4 kg (25 lb)

100 kg (220 lb) or

200 kg (440 lb)

2300 mm (90.6 in)

6.0 cm/s (2.4 in/s) without load

3.5 cm/s (1.4 in/s) at 200 kg (440 lb)

2300 mm (90.6 in)

10, 15, 20 and 25 cm/s. Speed is 20 cm/s (7.9 in/s) by default

24 VDC at 62 W

24 VDC at 110 W

ELECTRICAL

Duty cycle

Rating

Noise level for either raising or lowering, with or without load

Max 10%, 1 minute continuously

24 VDC, 15 A max.

61 dBA

Medical equipment Type BF protection against electrical shock in accordance with IEC 60601-1

The Voyager Duo is compliant with UL STD 2601-1/ISO 10535 and CSA C22.2 No. 601.1 - M90 as well as IEC 60601-1

WARNING: Radio transmitting devices such as mobile telephones, two-way radios, etc., should never be used near the Voyager Duo, since they can interfere with the function of the lift. Cables from potentially strong sources of electromagnetic fields should not be placed near the unit.

Battery type

Battery capacity

Sealed rechargeable valve regulated lead acid battery

Constant voltage charge

Cycle used 14.1 - 14.4 V

Standby use: 13.5 - 13.8 V

Initial current: Less than 2.00 A

Rating: 12 V, 5 Ah

Provides up to 120 transfers with a load of 100 kg (220 lb), up to 70 transfers with a load of 200 kg (440 lb)

Degree of protection - hand remote control IPX7

Degree of protection - Voyager Duo IP21

Lift - protection class - shock prevention

Battery Charger input

Internally powered equipment

100-240 VAC, 50-60 Hz

Battery Charger output

Battery Charger safety protection

28.1 VDC, 1 A max

Class 2, double insulated

OPERATION AND STORAGE CONDITIONS

Ambient temperature range -10

°

to 50

°

C (14 to 122

°

F)

Relative humidity range 10% to 80% incl. condensation

Atmospheric pressure range Operation: 700 hPa to 1060 hPa Storage: 500 hPa to 1060 hPa

51

Technical Specifications

WARNING: This equipment is not suitable in the presence of flammable anesthetic mixtures with air or oxygen, or with nitrous oxide.

RECYCLING

Battery

Package

Sealed lead-acid, rechargeable, recycleable

Cardboard recycleable

The lift Separated and recycled, according to the European Directive 2002/96/EG

(WEEE).

BHM Medical resident Handling products meet the requirements of Electromagnetic Compatibility (EMC) as stated in clause 12.5 of Annex 1 of the Medical Devices Directive 93/42/EEC.

52

Technical Specifications

Lift Dimensions

Fig. 41

53

BHM Medical

2001, Tanguay

Magog QC CANADA J1X 5Y5

Phone: 819-868-0441

Fax: 819-868-2249 www.bhm-medical.com

…solutions to life's challenges

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