Hybrex DK Series Handset User Manual

The Friendly HYBRid EXchange

DK

&

Series

ISDN Digital Telephone System

User’s Guide

Compliments

NOTIFICATION

Notification is hereby given that Auto Telecom Company Ltd. reserves the right to modify, change, update or revise this document from time as required without the prior obligation to notify any person, company or organization. Further, Auto Telecom Company Ltd. makes no warranty or representation, either express or implied, with respect to merchantability, or fitness of it’s products for a particular purpose. Auto Telecom

Company Ltd. disclaims any and all liability from errors, omissions or erroneous interpretations made from the contents of this document.

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© 2003 Auto Telecom Company Ltd.

This document or any parts thereof are not to be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or information storage and retrieval system for any purpose whatsoever without the express written permission of Auto Telecom Company Ltd.

IMPORTANT SAFETY INSTRUCTIONS

Installation Safety Precautions:

1. Never install telephone wiring during a lightning storm.

2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

3. Never touch un-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

4. Use caution when installing or modifying telephone lines.

The HYBREX G1-824 / GDS600 utilizes a 3 pin grounding power supply cord. This cord is not to be attached to any building surfaces. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand all instructions.

2. Follow all warnings and instruction marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation, to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

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8. The socket-outlet shall be installed near the equipment and shall be easily accessible.

9. This product is equipped with a three wire grounding type plug, this plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding type plug.

10. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be damaged by persons walking on it.

Phone

11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

12. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. some service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassemble can cause electric shock when the appliance is subsequently used. conditions:

A. When the power supply cord or plug is damaged or frayed.

B. If liquid has been spilled into the product.

C. If the product has been exposed to rain or water.

D. If the product does not operate normally by following the operating instructions. Adjust only those control, that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E. If the product has been dropped or the cabinet has been damaged.

F. If the product exhibits a distinct change in performance.

15. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

16. Do not use the telephone to report a gas leak in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

1.

During power outages access to emergency number 000 will not be available unless optional external battery backup is fitted

2.

CAUTION -

This handset may retain small unmagnetised ferromagnetic common items (staples/pins) if held very close above such items

3.

Warning

This is a Class A product. In a domestic environment this product may cause interference in which case the user may be required to take adequate measures.

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Congratulations on your purchase and welcome to the HYBREX Digital Series Key Telephone Set. The HYBREX

Digital Telephone Sets were specifically designed with you in mind to make you more productive in communicating with customers, vendors, and fellow business associates. We at Auto Telecom believe that you should not require extensive training to effectively use your digital phone set, and as such, have taken great care in developing one of the most “user friendly” telephone available in the market today. Please take a moment to review this guide. Just as each person’s job function differs, so do their digital phone requirements. Pay particular attention to those features which will be most helpful for you. Since each telephone can be customized for your specific needs, your HYBREX Authorized Dealer will be happy to make sure your digital phone set is configured to your requirements.

Model

For your reference and convenience the following models are available from your Authorized HYBREX Dealer.

Model Description

DK1-21 Keyphone – 20 Dual Color DSS/ 2x16 LCD/ Handsfree/ Headset interface/

14 Programmable Function Keys

DK1-21H Keyphone – 20 Dual Color DSS/ 2x16 LCD/ Handsfree/ Headset interface/

14 Programmable Function Keys/ Hybrid interface

DK1-22

DK1-31

Keyphone – 20 Dual Color DSS/ Handsfree/ Headset interface/

14 Programmable Function Keys

Keyphone – 20 Dual Color DSS/ 2x16 LCD/ 14 Programmable Function Keys

DK1-33

DK2-21

Keyphone – 8 Dual Color DSS/ 14 Programmable Function Keys

DK2-21W Keyphone – 22 Dual Color DSS/ 4x16 LCD/ Handsfree/ Wireless Headset

DK3-21

DK3-31 Keyphone – 10 Dual Color DSS/ 2x16 LCD

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DK3-33 Keyphone – 10 Dual Color DSS

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DK1-WMU DK1 Wall Mount Unit

DK2-WMU DK2 Wall Mount Unit

DK3-WMU DK3 Wall Mount Unit

With

DK1-21/DK1-31

Phone

DK1-22

DK3-21/DK3-31

Digital Key Telephone Layout:

1. LCD display (2 x 16 characters)

Programming

3. SAVE: Save Key

4. CO/DSS

5. Volume key

7. SPD: Speed Dial Key

8. TRF/FL: Transfer/Flash Key

9. HOLD

10. SPK: Speaker key

11. MIC/AT: Microphone key / Auto Answer Key

12. DND/CN: Do not Disturb / Conference Key

13. MSG: Message Waiting Key

14. Microphone

15. Numeric dial key pad

16. Menu Key

17. Speaker

&

Waiting

Data characters)

3. Arrow Keys / Volume

Control Keys

Other keys are the same as

DK1.

Icon Used

→

Then.

<=

-

Lift Handset; Handset off hook.

Hang up; Handset on hook.

In conversation; make a call.

Press Dial Key [0] - [9].

Press [*] key.

Press [#] key.

Press the CO key.

With

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LED Indication

ٛ

CO key (Trunk Line)

Idle (Steady Off)

(Steadily Green

(Steadily On) Red Busy

Ring

I-Hold

(Fast Blinking) Red

System Hold

ٛ

SPK key

Idle

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(Fast Flashing) Red

Data

(Steady Off)

Green

(Steadily Red

Redial

Signalling

ٛ Tone

Dial Tone

Ring Back tone

Busy Tone

Override Tone

ٛ

Ring

Intercom

Trunk

Hold Recall

CONTENT

A. MAKING CALLS ...............................................................................................................1

A.01 Inter Office Call (Intercom) .....................................................................................1

A.02 Automatic Line Access (Trunk Group Access) .......................................................1

A.03 Individual Line Access.............................................................................................2

A.04 Flash (Open Loop Timed Flash) ..............................................................................2

A.05 Speed Dialing...........................................................................................................2

A.06 Dial By Name...........................................................................................................3

A.07 One Touch Dialing...................................................................................................4

A.08 Calling Doorphone...................................................................................................5

A.09 Dial Access To Attendant ........................................................................................5

B. WHEN LINE/EXTENSION IS BUSY ..............................................................................6

B.01 Call Waiting .............................................................................................................6

B.02 Trunk Queuing .........................................................................................................6

B.03 Last Number Redial .................................................................................................7

B.04 Automatic Redial......................................................................................................7

B.05 Barge-In / Monitor Extension ..................................................................................8

C. RECEIVING CALLS .........................................................................................................9

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C.02 Automatic Answer-Intercom....................................................................................9

C.03 Call Pickup ...............................................................................................................9

C.04 Doorphone (Optional) ............................................................................................10

D. DURING CONVERSATION...........................................................................................11

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D.05 Answer Call Waiting..............................................................................................14

D.06 Call Splitting ..........................................................................................................15

D.07 Mute Operation ......................................................................................................15

E. PAGING.............................................................................................................................17

E.01 Zone Paging (Internal)............................................................................................17

E.02 All Paging (Internal)...............................................................................................17

E.03 Zone Paging (External)...........................................................................................17

E.04 All Paging (External)..............................................................................................17

E.05 All Paging (Internal And External) ........................................................................18

E.06 Answer Paging (Meet Me Page).............................................................................18

F. OTHER FEATURES ........................................................................................................19

F.01 Pulse to Tone Conversion.......................................................................................19

F.02 Handsfree................................................................................................................19

F.03 Background Music..................................................................................................19

F.04 Voice Service Channel - G1-824............................................................................20

F.05 Voice Mail Operation – GDS Systems...................................................................20

F.06 Message Waiting ....................................................................................................21

F.07 Caller ID and Smart Redial.....................................................................................21

G. STATION PROGRAMMING .........................................................................................22

G.01 Call Forwarding .....................................................................................................22

G.02 Toll Restriction Override (Forced Account Code) ................................................23

G.03 Volume Control (Setting).......................................................................................24

G.04 Store Speed Dial / One Touch Dial........................................................................25

G.05 Lock Up / Unlock Extension By Security Code ....................................................27

G.06 Define Time-Reminding Service ...........................................................................27

G.07 Define Morning Call Service .................................................................................29

G.08 Date / Time Setting (For Console only).................................................................29

G.09 Switching of Day / Night Service Mode (For Console only) ................................30

G.10 Alarm Assignment (For Console only)..................................................................31

G.11 Absent Message .....................................................................................................32

G.12 Function Key Assignment (Macro Key)................................................................33

G.13 User Programming Help ........................................................................................33

G.14 Station Programming – Saved Number Redial ......................................................34

G.15 Account Code.........................................................................................................34

G.16 Do Not Disturb.......................................................................................................35

G.17 Baby Listen ............................................................................................................35

G.18 Automatic Line Access by Lifting Handset...........................................................35

G.19 Lock / Unlock S.M.D.R output (For Console only)...............................................36

G.20 Environment Monitor.............................................................................................36

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A. MAKING CALLS

A.01 Inter Office Call (Intercom)

An Intercom is for an Extension to call another Extension of the same system.

By Dialing number:

→ . Lift Handset or press [SPK] key.

By DSS key:

→

. Dial Extension number.

. Lift Handset or press [SPK] key.

. Press a programmed DSS key

Note: 1. Extension number of the calling party will display on the LCD of the called extension.

2. To ring the called extension, you may change signaling from Ring Signal to Voice Alert or Voice

Alert to Ring Signal by pressing [3].

3. If the system is programmed for Voice Alert, after Alert Tone is heard, speak to the called party

extension.

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Data through Speaker, and your voice will be heard from the called extension.

4. When the called extension is busy (Busy Tone heard,) pressing another DSS key can call another

A.02 Automatic Line Access (Trunk Group Access)

The feature allows each Extension to automatically select an idle CO Line. If CO lines are divided into trunk groups, Extensions can only select in their own group.

With

→ /

. Dial [9] or [0]. (programmable)

* Dial tone from CO (Central Office) is heard.

* The CO LED goes steady at your Extension and at other Extensions.

Extra Trunk Group Access: (8 Groups)

→ , , . Lift Handset or press [SPK] key.

. Dial [8],[7].

* Dial tone from CO (Central Office) is heard.

A. MAKING CALLS

1

A.03 Individual Line Access

Any CO line can be directly selected.

→ → . Handset off hook / on hook.

. Press a CO key (Dial tone heard).

. Dial phone numbers.

NOTE:

1. In the G1-824, GDS systems you can also dial Individual Line Access codes instead of

pressing any CO key Code 801-8XX for systems.

* Code 801 represents the first CO line, Code 802 the second, etc.

In the systems when all CO keys light busy, dial [9] or [0] to automatically select another idle

CO line beyond the CO lines displayed on CO keys.

A steadily lit LED of a CO key means the CO line is busy.

2. During conversation, if you press another CO key, the original conversation will stop and you will

be connected to a new CO line without hanging up.

A.04 Flash (Open Loop Timed Flash)

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Flash Key provides a temporary loop disconnection from a used CO line. This allows a user to end a conversation and regain dial tone on the same trunk. Flash duration is pre-programmed, and can meet the special needs of Central Office or PABX Lines if they offer them. (eg. Call waiting, Broker’s call).

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With

By dialing a programmed Speed Dial Access Code, the System will automatically dial the telephone number assigned for the Code.

*** For programming, please refer to Program G.04 Station Programming -- Store

Speed Dial / One Touch Dial. ***

→ → S.A.C. . Handset off hook / on hook.

. Press [SPD] key.

. Dial Speed Access Code (programmed).

*You may also press a CO key to select a CO Line before pressing [SPD] key.

2

A. MAKING CALLS

A.06 Dial By Name

The Name function is for extensions, trunks and system speed dials. Dial by Name provides the

Directory dial feature for system speed dials and extensions.

→

/ → →

. Press [Directory] Key. (Assign code 62 on DSS from system programming 07.)

. Press [1] or [2] to select the Intercom dial or Speed dial (optional).

. Use the following function keys to enter the first letter of the name and depress

[Vol ▲] or [Vol ▼] to find the desired name forward or backward:

Key Pad Depress

1 time

Depress

2 times

Depress

3 times

Depress

4 Times

Depress

5 Times

1 , . : 1 Space

3 D E F 3 /

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6 M N O 6 '

7 P Q R S 7

8 T U V 8 +

9 W X Y Z 9

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Vol ▲

Find the next name

Vol ▼

Absolute

If the system finds a match, the LCD displays as the following example:

Mike Chou

If the system cannot find a match for the first character of name, the LCD displays:

No Entries

Try Again

Then, the user can enter another letter and try again.

A. MAKING CALLS

3

A.07 One Touch Dialing

For One Touch Dialing, after a programmed DSS key is selected, the Extension automatically selects an idle CO line, and a previously stored phone number will be dialed.

→ → . Handset off hook / on hook.

. Press [SPD] key.

.

DK3 Series – One Touch Dialing Keys

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DK2 Series – One Touch Dialing Keys

z

DK1 Series – One Touch Dialing Keys

G1-824/GDS600 has 10 sets for One Touch Dialing on DSS 1-10.

4

A. MAKING CALLS

A.08 Calling Doorphone

This is for an Extension to call a Doorphone.

→ , . Lift Handset / press [SPK] key.

. Dial 88 to speak to Doorphone.

NOTE: Function keys such as HOLD, TRANSFER and so on can not be activated by the Doorphone.

A.09 Dial Access To Attendant

This is for an Extension user to reach the Attendant by dialing a programmed one-digit code.

→ / . Lift Handset or press [SPK] key.

[9] or [0]. (programmable)

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When digit [0] is programmed for Automatic Line Access, digit [9] is for Dial Access To Attendant.

A. MAKING CALLS

5

6

B. WHEN LINE/EXTENSION IS BUSY

B.01 Call Waiting

If the Extension you're calling is busy, this feature allows you to "mark" the station so that when the called Extension becomes free, the called Extension will ring back your Extension.

When Busy Tone is heard:

. Hang up (if Handset is off hook) and wait for recall.

* When the called Extension is free, a Call Waiting Ring will

be heard at the Extension which leaves Message.

When Call Waiting Ring is heard:

/ . Lift Handset or press [SPK] key, the called Extension will

ring.

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NOTE: 1. When you use the Call Waiting feature, the MSG LED Lamp (Red) will flash slowly on the

Called party.

2. If an Intercom Recall is not answered after a programmed duration of about 90 seconds, the

recall will automatically be canceled.

B.02 Trunk Queuing

→

Absolute

→

. Lift Handset or press [SPK] key.

. Select a CO line but it is busy.

. Press [MSG] key.

. Hang up (if Handset is off hook) and wait for recall.

NOTE: After receiving a recall, lift the Handset or press [SPK] key. A Dial tone will be heard. You can then dial telephone numbers.

B. WHEN LINE BUSY

B.03 Last Number Redial

The feature automatically stores the last dialed outgoing telephone number for you to redial.

The number is stored whether the call is answered, not answered or busy.

→ . Handset off hook / on hook.

.

* When [REDIAL] key is pressed, the Extension will automatically select a CO line for

dialing the last stored number.

B.04 Automatic Redial

If you dial an outside number and find it busy, by using this feature, the numbers will be automatically redialed at intervals of at least 10 seconds. The value for the interval can be programmed from 10 to 90 seconds.

Automatic Save Number Redial

Busy Tone heard when making an outside call:

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→ →

→

. Hang up.

. Press [SAVE] key again for Redial.

Automatic Last Number Redial

Absolute

→

. Press [SPD].

. Press [REDIAL].

NOTE: 1. The LCD will show you the dialed numbers.

2. LED of SPK Key lights (Red) steady when the Extension redials automatically. After each

redial, the SPK LED (Red) blinks, reminding you that Auto Number Redial is activated.

B. WHEN LINE BUSY

7

8

To Cancel Automatic Save Number Redial

→

→

. Lift Handset and press [SAVE] key.

B.05 Barge-In / Monitor Extension

This feature is for an Extension to override or to monitor another busy or DND (Do Not Disturb)

Extension. This needs to be allowed by programming before use.

To Override:

.

A 3-party conference is made.

To Monitor:

To Cancel:

B.06 Barge-In CO

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This feature is for an Extension to join another Extension in conversation with a CO line. The calling Extension needs to be set up by programming before using this feature.

To Barge in:

→

With

. Press the busy CO key.

.

barged

Extension. A 3-party conference is made.

To Cancel:

. Hang up / press [SPK] key (if Handsfree).

B. WHEN LINE BUSY

C. RECEIVING CALLS

C.01 Answer

To answer a call.

To answer an intercom call:

To answer an outside call:

→ . Use Handset or use Handsfree by pressing

[SPK] or the blinking CO key.

C.02 Automatic Answer-Intercom

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Assigned in advance, the feature allows an Extension to automatically answer an intercom call

To assign / to cancel:

.

* LED Indicating:

Phone

. When Extension is in Automatic Answer Mode, LED is steady on.

C.03 Call Pickup

. When Extension is back to normal mode, the LED is off.

Absolute

The feature is for an Extension to answer for another ringing Extension. (grouped by programming or not grouped.)

Direct Call Pickup

→ → . Lift Handset or press [SPK] key.

Pickup All Groups

→ ,

. Press [*] key.

. Dial the ringing Extension number.

. Lift Handset or press [SPK] key.

. Press [*] then [9] key.

C. RECEIVING CALLS

9

Pickup same Group

→ , . Lift Handset or press [SPK] key.

. Press [*] then [0] key.

Pickup Groups

→ ,

→ Group Number (1-8)

. Lift Handset or press [SPK] key.

. Press [*] then [8] key.

. Dial a programmed Group number:

1-8 for Extension in Group 1-8.

C.04 Doorphone (Optional)

The feature is for an Extension to answer a Doorphone call.

To answer a Doorphone call:

* Doorphone Ring is heard through Extension Speaker.

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. Lift Handset or press [SPK] key.

*** An Extension has to be programmed beforehand for receiving Doorphone calls.

Please refer to the System Programming manual.***

To pick up a Doorphone call:

→ ,

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. Lift Handset or press [SPK] key.

. Dial [8][8], for Doorphone.

→ , ,

Absolute

. Dial [8][8],[0] to unlock the door.

Or

→ . Answer the Doorphone ring by Lifting

. Dial [0] to open the door.

C. RECEIVING CALLS

10

D. DURING CONVERSATION

D.01 Call On Hold

This is for holding an outside or intercom call. Calls on hold can be retrieved by any

Extension.

To place a call on hold:

. Press [HOLD] key.

To retrieve a held internal call by any Extension:

→ Held Ext No. . Lift Handset or press [SPK] key.

. Dial the held Extension number.

To retrieve an outside call by any Extension:

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Line Access Code : 801-8XX

NOTE: 1. The holding Extension will be recalled if it fails to retrieve after a programmed duration (30 to

270 seconds). *** See System Programming.***

2. The "Hold Recall" will ring the holding Extension. If the call is still not retrieved, the "Hold

Recall" will continue to ring both the holding Extension and the Attendant Console. The Recall

Won't stop until it is answered.

3. If there are several calls held at the same time, unless the first "Hold Recall" is answered, the

second won't ring.

With

This is for an Extension to hold an outside call which can be retrieved only by the holding

Extension.

To place an outside call on Exclusive Hold:

To retrieve by the holding Extension:

→ . Press the flashing CO key or

Line Access Code: 801-8XX

D. DURING CONVERSATION

11

To retrieve by other Extension:

→ . At other Extensions, the LED of the CO goes steady.

Press the CO key, Busy Tone will be heard, then

press [HOLD].

D.03 Conference

An Extension user can make a Conference with two or more parties. (Either outside or inside.)

Up to 5 parties of 3 members or a single conference up to 15 members are permitted.

Conference with two outside parties:

<=A

→ →

<=B →

Unsupervised Conference:

. In conversation with the 1st outside party.

.

. Make the second outside call.

parties are connected.

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. To leave an existing conference in place, press the [DND/CN] conference key and hang up.

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NOTE:

1. A CFC conference card is needed for this feature in the G1-824.

2.

With

3. The unsupervised conference period is programmable from 1 minute to 4 in one minute increments.

4. When you hang up, the other two parties can not converse with each other unless you press [Hold] key again before hanging up. The other two parties can then have three minutes for conversation, and either of them can dial a digit (0-9)--DTMF signal--for three more minutes. (Optional)

To Rejoin An Unsupervised Conference:

→ . Press either CO keys (light) of the two CO lines,

A Busy tone is heard.

. Press [DND/CN] key.

OR

Simply lift the handset and press the [DND/CN] key.

D. DURING CONVERSATION

12

Conference with 1 internal party and 1 outside party:

<=A → → <=B

. conversation

. Make another internal / outside call.

parties are connected.

NOTE: 1. To return to the first call if the second call is not answered, press the blinking CO key ( outside

call ) or the called Ext. No. (intercom) to retrieve the held party.

2. When connecting 1 outside party and 1 internal party, after one of the three parties has hung up, the

other two parties can still converse with each other. z z z z

To Remove A Party From A Conference Call:

You will be connected to this line and removed from the conference. Other parties will continue in the conference.

Disconnect the other party by hanging up.

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To return to the original conference, simply lift the handset and press the conference key.

To Confer With Members Privately In A Conference Call:

z

Phone

During the conference, press the CO line of the party you would like to confer with. Other members will continue in the conference. z

Absolute

D. DURING CONVERSATION

13

D.04 Call Transfer

Call Transfer is to send a call from one Extension to another. There are three types of

Transfer: Direct, Indirect, and voice-announced. For Direct Transfer, the sending

Extension transfers the call and hangs up; for Indirect Transfer, the sending Extension rings a selected Extension and waits until the call is answered, then transfers the call; for voice-announced, the sending Extension informs the selected Extension through Speaker by the paging function.

Transfer an outside call:

→ EXT.No. → . Press [HOLD] key.

. Dial the selected Ext. number.

. Press [TRF/FL] key directly for Direct Transfer;

press [TRF/FL] after the selected Ext. answers for

Indirect Transfer.

NOTE:

1. When a programmed DSS key is pressed, the call automatically goes on hold and dials the

Extension number programmed for the DSS key.

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2. Transfer Recall: If the selected Extension is busy, the transferred call will ring when the busy

Extension is free. If the transferred call is not answered after a programmed duration, the call will

ring back the sending Extension.

3. To transfer the call again or to another party, press the blinking CO key to retrieve the call and

repeat the Call Transfer procedure.

D.05 Answer Call Waiting

As described in B.01 Call Waiting, you are absent or your Extension is busy when another

Extension uses the Call Waiting feature to wait for your answer, the LED of your [MSG] key flashes slowly.

With

Your Extension busy: end / hold the previous call:

→ →

Absolute

. The LED of the [MSG] key flashes, informing you someone is waiting.

. Terminate the previous call by hanging up / press [SPK] or hold the previous call and

then hang up to wait.

* The waiting Extension will receive a Call Waiting Ring when you stop the previous call.

Once the waiting caller answers the Ring, your telephone then rings.

* If the Handset of the waiting Extension is off hook, or its Speaker is on, your Extension will ring directly after you hang up.

Your Extension idle when someone leaves a Message at your Extension

. Press the [MSG] key for ringing the waiting Extension.

D. DURING CONVERSATION

14

D.06 Call Splitting

This is for an Extension user to alternate between two parties on separate calls.

: A →

<=B →

, →

<=A →

,

→

<=B

. Press [HOLD] key to hold A party.

. Make another call B.

. Press [SPD] then [#] key for retrieving A party and holding B.

. In conversation with A.

. Press [SPD] then [#] key for retrieving B party and holding A.

. In conversation with B party.

D.07 Mute Operation

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When you do not want your voice to be heard by the party in conversation with you, use this feature.

To place in Mute:

Compliments

. Press [MIC/AT] key.

. Press [MIC/AT] key again.

* Indicating LED Lamp goes off when off hook / goes on when on hook.

D. DURING CONVERSATION

15

D.08 Switching Between Using Handset And Handsfree

You may choose to use Handset or Handsfree alternatively.

From Handsfree to Using Handset:

From Using Handset to Handsfree:

. Lift Handset.

→ . Press [SPK] key, Handset back on hook.

D.09 Volume Control

During a conversation, you may Increase or Decrease volume by this function. Two volume levels can be chosen (for handset).

During Conversation Adjustment:

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→

D. DURING CONVERSATION

16

E. PAGING

E.01 Zone Paging (Internal)

This feature allows an Extension to announce to a zone of Extensions through the Speaker on the key telephones. There are eight Paging Zones in the system. The paging can be received from Keyphones only.

→ , . Lift Handset.

→ Code(1-8)

. Press [#], [2].

. Dial a one-digit Paging Zone Code.

NOTE: A busy Extension or the single line phone cannot receive the paging.

E.02 All Paging (Internal)

→ , . Lift Handset.

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The feature is for paging all zones. The paging can be received from Keyphones only.

. Press [#], [1].

E.03 Zone Paging (External)

In GX system, Paging can be broadcast over external paging equipment to one of the eight

(maximum, depending on the system) External Zones.

→

With

,

Absolute

→

Paging Code 1-8

. Lift Handset.

. Press [#], [3].

. Dial a one-digit External Paging Code (1-8).

E.04 All Paging (External)

Paging can be broadcast over external paging equipment to all external zones.

→ .

. Press [#], [9].

E. PAGING

17

18

E.05 All Paging (Internal And External)

The feature allows an Extension to announce to all Internal and External Paging Zones.

→ , . Lift Handset.

. Press [#], [0].

E.06 Answer Paging (Meet Me Page)

Paging through Speakers or external paging equipment can be answered through any Extension before the paging party hangs up.

→ , . Lift Handset.

. Press [#], [*].

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Data

E. PAGING

F. OTHER FEATURES

F.01 Pulse to Tone Conversion

The feature is used for changing Pulse Mode to Tone Mode when DTMF signaling is needed.

To change from Pulse to Tone while dialing:

→ . Press [MSG] key.

. Dial the phone number. (In Tone Mode)

F.02 Handsfree

Handsfree allows a user to make and receive calls with Microphone and Speaker of the telephone, instead of using the Handset.

. Press [SPK] key.

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Data

NOTE: Handsfree is only available for telephones with a Microphone (DK1-21, DK1-21H, DK1-22, DK2-21,

DK2-21W, DK3-21).

F.03 Background Music

Phone

Background Music (BGM) is available through the Keyphone Speakers. The music is temporarily off when the telephone is in use. Background Music can share the music source for Music On Hold.

To listen:

With

NOTE: 1. Incoming calls, Lifting the Handset or Paging will interrupt the Background Music.

2. The interrupted music will resume when the Handset is back on hook or the Paging completed.

To cancel:

/

19

20

F.04 Voice Service Channel - G1-824

Each Voice channel has 8 segments (maximum) for recording and playing the voice. The maximum recording time is 60 seconds for each channel. For the applications and programming, you can refer to the system programming manual of each system.

For example: If the first segment occupies 20 seconds and segment two occupies 40 seconds, then the other segments will not be available.

Message Recording on the Service Voice must be performed at the Console telephone set.

Recording Method:

→

→ →

Playing Method:

→

→

. Handset off hook.

. Dial the Voice Channel number. 86

. Dial [0] (Record your voice after the tone).

. Dial [1] to stop the recording and select the next voice segment.

→

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Data

. Handset off hook.

. Dial the Voice Channel number. 76

. Dial [7] (The Voice Service Channel will play the recorded voice).

. Dial [1] to stop the playing or select the next voice segment.

The Voice Channel Number for G1-824: 86.

F.05 Voice Mail Operation – GDS Systems

With allocated Voice Mail Usage then you can Call forward your phone to the mail box in the same elsewhere in this manual. The Call forward number for inbuilt Voice mail is 86.

To forward:

→ CODE. → Ext. No. . Press [PRG] key.

. Dial [1] for Any Call,

[2] for Busy,

[3] for Busy/No Answer.

. Dial 86 for Voice mail

To cancel:

→

→

Ext. No. . Press [PRG] key.

. Dial [1].

.

Dial your own Extension number.

F .OTHER FEATURES

F.06 Message Waiting

If the Extension you're calling does not answer, this feature allows you to light the extension’s message light.

If the extension does not answer:

. Hang up.

* The called extension’s [MSG] lamp will flash.

F.07 Caller ID and Smart Redial

If Your system is equipped with Optional Caller ID equipment then incoming calls will incoming calls contain Caller Id information. This is sometimes blocked by the calling party.

&

Data your extension. You can view all of these numbers by pressing the VOL UP or VOL DOWN keys. You may by pressing the Redial key then call that number back.

. [CLI STATUS] key.

0294150100

F. OTHER FEATURES

. Press [VOL ▼] key for previous record.

. Press REDIAL Key to call back this number.

. Press [TRF/FL] key to delete the current record.

. Press [MIC/AT] key to view the date and time.

. Press [SPK] key to exit the Caller ID mode.

21

G. STATION PROGRAMMING

G.01 Call Forwarding

1. To forward All Calls:

All incoming calls (Incoming CO, Intercom and Transferred CO Lines) to your Extension are automatically forwarded to any other Extension, Voice Mail or another outside number such as a cell phone.

To Forward:

. Dial [1] for Any Call,

[2] for Busy,

[3] for Busy/No Answer.

. Dial the ext. or hunt group number you want your calls

To Enable and Disable Call Forwarding: forwarded to.

When activated, your forward key will flash.

&

Data

. Simply Toggle [FWD] key. forwarding is inactive.

. Call Forward LED will flash when active and be out when the

2. When Busy or No Answer:

Phone

22 have programmed.

Program the external speed number:

→

With

, → → [DSS1~10] → Number →

Busy

. Press [PRG], [SPD], [DSS] key.

. Enter the outside telephone number and [SAVE].

To Forward:

When activated, your forward key will flash.

5. To Enable and Disable Call Forwarding:

. Simply Toggle [FWD] key.

. Call Forward LED will flash when active and be out when the forwarding is inactive.

G. STATION PROGRAMMING

G.02 Toll Restriction Override (Forced Account Code)

Toll Restriction prevents telephone toll abuse and saves telephone costs. Once a correct

Forced Account Code (FAC) is dialed, you have access to Unrestricted Dialing and the

SMDR will record all outgoing calls and Forced Account Cord used by the station.

*** For details of setting an FAC, please refer to the System Programming

manual of each system. ***

→

→

F.A.C. →

, [SPK] key off / Handset on hook.

. Press [PRG] key then Dial [4].

. Dial the Forced Account Code.

. Dial telephone number.

NOTE: 1. If the dialed FAC is correct, your Extension automatically selects an idle CO line for you. If not,

you will hear Busy Tone.

2. Once you end the call, the Extension automatically returns to normal (in Toll Restriction Mode).

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Data

G. STATION PROGRAMMING

23

G.03 Volume Control (Setting)

This program can adjust the Volume of Digital Phones. There are six or seven types of Volume you can adjust - Ring, Speaker, Handset, Ring Volume Up Gradually, Ring Frequency and

Microphone level and Background Ring Level (DK1-2x / DK2-2x phones).

Program the Volume for your Telephone:

→

→

CODE → /

. Handset on hook / [SPK] key off.

. Press [PRG], [6].

. Dial [1] for setting Ring Volume,

[2] for setting Speaker Volume,

[3] for setting Handset Volume,

. Press [#] key for Volume Up.

. Press [*] key for Volume Down.

To Set or Cancel the “Ring Volume Up Gradually” method is:

To Save . Press [PRG], [6], [4]

To Cancel . Press [PRG], [6], [4]

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Data

To Set the Ring Frequency:

. 8 ring frequencies can be selected.

The method is:[PRG], [6], [5] then key in your choice[1]~[8].

To Set the Microphone level:

. 8 Mic levels can be selected.

The method is:[PRG], [6], [6] then key in your choice[1]~[8].

. 8 Ring levels can be selected.

The method is:[PRG], [6], [7] then key in your choice[1]~[8].

During Conversation, Adjust the Volume:

/ . Press [VOL ▲] key for voice up.

. Press [VOL ▼] key for voice down.

G. STATION PROGRAMMING

24

G.04 Store Speed Dial / One Touch Dial

Speed Dial automatically dials the stored telephone numbers.

There are two types of Speed Dial: Personal (Extension) and System.

To store Personal Speed Dial numbers:

1. For non-operator Extension:

→ , , → or numeric (0 to 9) → →

. Press [PRG] key then Dial [8].

. Press a programmed DSS key (1-10) or Dial the Speed Access Code (0 – 9).

. Dial desired outside telephone number (Max.30 digits).

. Press [SAVE] key.

Special Note: You will be prompted to enter a ring frequency level. This used for Caller ID

&

Data and unique frequency when someone from your home calls your office, then enter a unique frequency. Valid settings are 1 through 8. If you do not want to use this feature, simply press save at the Set Ring Frequency prompt.

2. For Operator:

→

Compliments

→

, → or numeric (0 to 9) → →

With

. Press [PRG] key then Dial [8], [8]. or Dial the Speed Access Code (0 – 9).

. Dial desired outside telephone number (Max.30 digits).

. Press [SAVE] key.

Special Note: You will be prompted to enter a ring frequency level. This used for Caller ID applications. If you would like the number you are storing to ring at your phone at a specific ring frequency, then enter that frequency here and press save. For example, you program your home number in DSS location 1 on your telephone. If you want your phone to ring at a specific and unique frequency when someone from your home calls your office, then enter a unique frequency. Valid settings are 1 through 8. If you do not want to use this feature, simply press save at the Set Ring Frequency prompt.

G. STATION PROGRAMMING

25

To store System Speed Dial numbers (at Operator only):

→

→

, → SPD CODE(100 to xxx) → →

→

. Dial System Speed Access Code then Press [SAVE] key.

. Dial stored numbers (Max. 30 digits).

. Press [SAVE] key to exit.

To define a specific CO line / Name for Speed Dialing:

* After or before dialing stored telephone number, User can assign a CO line for the stored numbers.

, . Press [MIC/AT] key then dial the CO line number

01-10 for G1-824, or 00 for Automatic CO Selection.

Or key in Name for this System Speed Dial.

To exit:

. Press [SPK] key.

&

Data

* Other signal for stored number when storing data:

Key Meaning LCD display

Pause

Compliments

Flash

"F"

Absolute

G. STATION PROGRAMMING

26

G.05 Lock Up / Unlock Extension By Security Code

To prevent others from making outside calls through your telephone, you may lock your telephone by Security Code.

To lock / unlock:

→

,

→ S. CODE → →

. Handset on hook / [SPK] key off.

. Press [PRG] key then Dial [9].

. Define / insert your Security Code.

. Press [SAVE] key.

Press

locked / unlocked. z

The Security Code is made up of three characters (digits).

NOTE: To change the Security Code, unlock the Extension and then lock it by a new Security Code .

Access to a locked telephone:

&

Data

→

,

→ S. CODE →

. Handset on hook / [SPK] key off.

.

Phone

. Enter your Security Code.

automatically.

. Dial the telephone number.

G.06 Define Time-Reminding Service

The System is equipped with an internal clock. For the Time-Reminding Service, you can assign your Extension to play the Background Music at a specific time.

1. For general Extension:

To define:

→

,

HH:MM Duration

→ →

→ → ,

. Handset on hook / [SPK] key off.

. Press [PRG] then [HOLD] key.

. Insert the Alarm-Time HH:MM (24-hour) format.

G. STATION PROGRAMMING

27

. Insert the duration (00-98 minutes).

For instance, 01 means 1 minute's duration.

EXAMPLE:

User Alarm 07

15:30 01

The music plays at 15:30, for one minute.

. Press [SAVE] key.

. Press [SPK] key to exit.

NOTE: If the time is not correctly set in HH:MM format, the LCD will show "Access Denied," and a

Busy tone will be heard.

To cancel:

→

→ ,

. Handset on hook / [SPK] key off.

2. For Attendant Console :

To define:

→

.

. Press [HOLD] twice.

HH:MM Duration

,

→

→

→

&

Data

→ →

To cancel:

→

. Handset on hook / [SPK] key off.

Phone

. Alarm-Time.

. Insert the duration (00-98 minutes).

With

. Press [SAVE] key.

. Press [SPK] key to exit.

,

Absolute

. Press [PRG] then [HOLD] key.

→ → . [8] then [HOLD] key.

G. STATION PROGRAMMING

28

G.07 Define Morning Call Service

For Morning Call Service, the Background Music or a predefined Voice Announcement is played to the assigned Extension when the programmed time is reached.

The same as G.06 Define Time-Reminding Service.

Set the duration for 99 minutes.

EXAMPLE:

User Alarm 07

07:00 99

The music or a Predefined Voice Announcement alarm plays at 07:00 A.M. for Morning Call.

NOTE: Once the morning call is answered, the "Morning Call Service" feature is automatically canceled. The time will need to be reprogrammed when next you want to use this service.

G.08 Date / Time Setting (For Console only)

&

Data

The user can set Date and Time without entering into System Programming.

→

→

, →

→

DATE/TIME →

Phone

. Press [HOLD] then [7] key.

. Press [SAVE] key.

. Set Date and Time.

. Press [SAVE] key.

11:01 DATE/TM 01

12 05 99 16 06 7

12: Month (Dec.)

99: Year (1999)

06: Minute (16:06)

EXAMPLE:

05: Date

16: Hour

7: Sunday (Sun.)

G. STATION PROGRAMMING

29

G.09 Switching of Day / Night Service Mode (For Console only)

Normal system operation is set in day time mode. Night service provides Outward Dialing restriction, Night-Time Incoming Ringing Assignment, etc. The Switching of Day / Night

Service Mode is programmed by the Attendant Console, executed by either an Extension user (Manual / User Select) or the system itself (Auto / System Select).

By Auto / System, set a Day-time duration (e.g., 08:30 to 17:00, in 24-hour format).

This means that after 17:00, the system switches automatically to Night Service.

By Manual / User, User can also activate the Night Service at any time .

To prevent unauthorized people from accessing programming functions, the Attendant

Extension can be locked by a Security Code. (See G.05 Lock / Unlock Extensions By

Security Code.)

***

For programming of the Day-Time duration, please refer to

Day-Time Duration Setup of System Programming manual ***

Setting for Manual / User or Auto / System Select:

→ , ,

&

Data

. Handset on hook / [SPK] key off.

. Press [PRG], [TRF/FL], then [*] key.

* LED Indication

[SPK] key LED Lamp flashes slowly : Manual / User Select status.

[SPK] key LED Lamp blinks fast

Phone

. [*] key.

→ ,

Absolute

* LED Indication

[DND/CN] key blinks fast: Night Time.

[DND/CN] key off: Day Time.

* To change selection

. Handset on hook / [SPK] key off.

. Press [PRG], [TRF/FL], [TRF/FL].

. Press [TRF/FL] key to change Selection

from Night to Day or Day to Night.

G. STATION PROGRAMMING

30

G.10 Alarm Assignment (For Console only)

The Console can set morning call service for other extensions.

To define:

→ , → Ext. No. . Handset on hook / [SPK] key off.

. [PRG] then [REDIAL] key.

→

→ → . Dial the Alarm Assigned Ext. number.

.

Alarm time . Press [SAVE] key.

. Press [SPK] key to exit.

To cancel:

→ , → Ext. No. . Handset on hook / [SPK] key off.

. [PRG] then [REDIAL] key.

→

. [HOLD] key.

&

Data

G. STATION PROGRAMMING

31

G.11 Absent Message

Any telephone can be programmed to use this feature. When a caller calls a telephone with an

Absent Message, one of the following Absent Messages will display on the caller's telephone

LCD.

Absent Message (0 to 9):

Message 0= Vacation Message 5= DND

Message 1= Will back Message 6= Call EXT

Message 2= Lunch Message 7= Off duty

Message 3= Meeting Message 8= Business trip

Message 4= Call Message 9= (Future feature)

To leave message:

→ , → CODE(0-9) → → ,

&

Data

Examples:

Message 0= Vacation 12/24 Message 4= Call 9578244

Message 1= Will back 15:30 Message 12:30/13:30

Message 2= Lunch 12:00 Message 6= Call EXT 16

Message 3= Meeting 10:10

Phone

Message 7= Off Duty 17:30

NOTE: 1. Each "Absent Message" can have a maximum of 16 characters, the Absent Message included.

2. Press [*] key to insert a colon (:).

3. Press [#] key to insert a slash (/).

To cancel:

→ , →

. Handset on hook / [SPK] key off.

. Press [PRG], [MSG] key.

. Press the [SPK] key.

G. STATION PROGRAMMING

32

G.12 Function Key Assignment (Macro Key)

This program allows a user to store a special functions into an assigned DSS key.

Programming:

→

→ →

. [PRG] key.

. DSS13~DSS20 key.

. Insert the operation steps of a special function that you would

like to store. (For example, # 0 for All Paging.)

. Press the programmed [DSS] key again to store the function.

Note: To use Macro Key function the DSS key must be assigned to CO or Extension. (For G1-824 only)

G.13 User Programming Help

&

Data

This Program assists users to perform station programming by LCD help information, if the user has no operation manual available.

Programming:

→ ,

Compliments

* The LCD of the telephone will display help information. next example.

To Operate:

Absolute

. Press [*] key to Scroll the Screen Up.

. [#] key to Scroll the Screen Down.

. [0] to select and execute this function.

G. STATION PROGRAMMING

33

G.14 Station Programming – Saved Number Redial

Saved Number Redial allows the last dialed CO number to be stored and easily accessed when required. The number is stored in the system memory and remains until the User replaces it with another number.

To save:

1. Automatic Save:

2. Manual Save:

→

. Before ending the call, press [SAVE] key.

. Before ending the call, press [SAVE] key.

. Insert the phone number to be saved.

To redial:

→

. Handset off hook / on hook.

&

Data

NOTE: 1. Once [SAVE] key is pressed, your Extension will automatically select an idle CO line for you.

2. You may also press a CO key to select an idle CO line before pressing [SAVE] key.

G.15 Account Code

Message Detail Recording (SMDR), which records all incoming and outgoing calls.

Setting:

*During Conversation when two parties are connected.

,

→

ACCOUNT CODE

→

. Press [SAVE] key then Press [MSG] key.

. Dial an Account Code. (8 digits maximum)

. Press [SPK] to complete the input.

NOTE: If the Account Code is inserted wrong, repeat the above steps.

G. STATION PROGRAMMING

34

G.16 Do Not Disturb

Each Extension can be individually programmed to block all incoming calls, including Paging announcements. A caller attempting to reach an Extension in DND mode will receive "Do Not

Disturb" on the LCD and hear Busy Tone.

→

. Handset on hook / [SPK] key off.

. Press [DND/CN] key to active or to cancel.

* LED Indication

* The flashing [DND/CN] indicates the DND status.

* [DND/CN] off indicates the status back to normal.

G.17 Baby Listen

By assigning beforehand, another station can directly call this station without ringing and monitor from Handset or Microphone.

Data to enable

→

&

, , . Handset off hook or Press [SPK] key.

. Dial [7],[7],[0]. to disable

With

Phone to enable / cancel

→

, , . Press [SPK] key.

. Dial [7],[7],[1].

NOTE: You can still dial intercom by on hook dialing after you enable this feature.

G. STATION PROGRAMMING

35

G.19 Lock / Unlock S.M.D.R output (For Console only)

This feature allows an Extension user to Lock / Unlock System's Station Message Detail

Recording (SMDR) output. If the S.M.D.R is locked then S.M.D.R. records will be stored in the System's Memory and will not be sent out until the S.M.D.R. output is unlocked. to lock / unlock

→

, , . Press [SPK] key.

. Dial [7],[7],[2].

NOTE: The G1-824 System's RAM can store max. 25 records.

G.20 Environment Monitor

Programming mode 40.)

&

Data have Handsfree feature. This needs to be programmed beforehand. (See System

→

→

,

. [7],[7],[4].

, . Handset off hook or Press [SPK] key.

Compliments

G. STATION PROGRAMMING

36

Index

Ａ

Absent Message .................................................. 32

Account Code....................................................... 34

Alarm Assignment (For Console only).................. 31

All Paging (External) ............................................ 17

All Paging (Internal And External) ........................ 18

All Paging (Internal).............................................. 17

Answer ................................................................... 9

Answer Call Waiting ............................................. 14

Answer Paging (Meet Me Page) .......................... 18

Automatic Answer-Intercom ................................... 9

Automatic Line Access (Trunk Group Access)....... 1

Automatic Line Access by Lifting Handset ........... 35

Automatic Redial.................................................... 7

Ｈ

Handsfree............................................................. 19

Ｉ

Individual Line Access ............................................ 2

Inter Office Call (Intercom) ..................................... 1

Ｌ

Last Number Redial................................................ 7

Lock / Unlock S.M.D.R output (For Console only) 36

Lock Up / Unlock Extension By Security Code ..... 27

Ｂ

Baby Listen .......................................................... 35

Background Music................................................ 19

Barge-In /Monitor Extension................................... 8

Barge-In CO........................................................... 8

Ｍ

Ｆ

Flash (Open Loop Timed Flash)............................. 2

Function Key Assignment (Macro Key) ................ 33

&

Ｏ

One Touch Dialing.................................................. 4

Ｃ

Call Forwarding.................................................... 22

Call On Exclusive Hold......................................... 11

Call On Hold......................................................... 11

Call Pickup ............................................................. 9

Call Splitting ......................................................... 15

Call Waiting...................................................... 6, 21

Calling Doorphone ................................................. 5

Conference .......................................................... 12

Absolute

Dial Access To Attendant....................................... 5

Dial By Name ......................................................... 3

Do Not Disturb...................................................... 35

Doorphone (Optional)........................................... 10

Ｅ

Environment Monitor ............................................ 36

Ｐ

Phone

Ｓ

Speed Dialing ......................................................... 2

Station Programming - Saved Number Redial...... 34

Store Speed Dial/One Touch Dial ........................ 25

Switching Between Using Handset And Handsfree

......................................................................... 16

Switching of Day / Night Service Mode (For Console only).................................................................. 30

Ｔ

Toll Restriction Override (Forced Account Code) . 23

Trunk Queuing........................................................ 6

Ｖ

Voice Service Channel ................................... 20, 21

Volume Control............................................... 16, 24

Volume Control (Setting) ...................................... 24

Ｚ

Zone Paging (External)......................................... 17

Zone Paging (Internal).......................................... 17

10F, 3, LANE 16, SEC. 2, SHIH CHUAN ROAD

PAN CHIAO CITY, TAIPEI, TAIWAN, R.O.C. http://www.hybrex.com

Unit 7, 3 Gibbes Street, Chatswood, NSW 2067 http://www.hybrex.com.au

All data and specifications are subject to change without notice.

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Data

P/N: 550249000000