Esatto EBM325W 325L Bottom Mount Frost Free Fridge White User Manual

Product:
Model Code/s:
325L Bottom Mount
Refrigerator
EBM325W
EBM325X
User Manual
Exactly what
you need
Version:
V1.1 1121
Online:
esatto.house
User Manual
Appliances
Exactly what
you need
2
3
esatto.house
Contents
Page 4
Welcome
Page 5
Safety Warnings
Page 8
Product Overview
Page 9
Getting Started
Page 9
Installation
Page 13
Using Your
Refrigerator
Page 17
Usage Tips
Page 17
Energy Saving Tips
Page 18
Maintenance
and Cleaning
Page 20
FAQs and
Troubleshooting
Page 22
Technical
Specifications
Page 23
Purchase Details
Page 23
Your Receipt
Page 24
Warranty
Information
User Manual
4
Welcome
Residentia Group
—
Head Office
165 Barkly Avenue
Burnley Victoria
Australia 3121
—
ACN
600 546 656
—
Online
residentia.group
www.esatto.house
@esatto.house
—
Postage
PO BOX 5177, Burnley
VIC Australia 3121
—
Telephone
1300 11 4357
—
Email
[email protected]
Congratulations on purchasing your new refrigerator. The Esatto brand is proudly
distributed within Australia by Residentia Group Pty Ltd.
Please refer to the warranty card at the rear of this manual for information regarding your
product’s parts and labour warranty, or visit us online at: www.residentiagroup.com.au
At Residentia Group, we are customer obsessed and our Support Team are there to
ensure you get the most out of your appliance. Should you want to learn more about your
unit such as the various temperature guides or importantly taking care of the appliance,
our Support Team are here to help.
You can use our online Support Centre at any time by visiting:
→ http://support.residentiagroup.com.au
Or you can contact us via phone by dialling: 1300 11 HELP (4357).
It is important that you read through the following use and care manual thoroughly to
familiarise yourself with the installation and operation requirements of your appliance
to ensure optimum performance.
Again, thank you for choosing an Esatto air conditioner and we look forward to being
of service to you.
Kind Regards,
The Residentia Team
5
esatto.house
Safety Warnings
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this type of product. The safety
precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to.
Make sure you understand all instructions and warnings.
Keep the manual in a safe place for future reference, along with the completed warranty card and purchase
receipt. If you sell or transfer ownership of this product, pass on these instructions to the new owner.
Always follow basic safety precautions and accident prevention measures when using an electrical
appliance, including the following:
DANGER,
WARNING or CAUTION. These words are used to alert you to a potential hazard that can
IMPORTANT: Pay particular attention to messages that contain the words
seriously injure you and others. The instructions will tell you how to reduce the chance of injury and let you
know what can happen if the instructions are not followed.
This symbol alerts you to take care as this appliance contains a flammable
refrigerant (isobutane) and insulation blowing gas (cyclopentane). Do not expose
it to high heat, sparks and open flames.
The refrigerant isobutane (R600a) is contained within the refrigerant circuit of
the appliance, a gas with a high level of environmental compatibility, which is
nevertheless flammable. During transportation and installation of the appliance,
ensure that none of the components of the refrigerant circuit become damaged.
WARNING Do not damage the refrigerant circuit! Never use an appliance with a damaged
refrigerant circuit! If the refrigerant circuit becomes damaged, avoid proximity to open fires and all types
of heat and ignition sources. Thoroughly ventilate the room in which the appliance is located.
DANGER It is hazardous for anyone other than an authorised service person to service this appliance.
In Queensland, the authorised service person MUST hold a Gas Work Authorisation for hydrocarbon
refrigerants to carry out servicing or repairs which involve the removal of covers.
The room for installing the appliance must be at least 1m³ per 8g of refrigerant. The amount and type of
refrigerant in the appliance can be found in the Technical Specifications on page 22 and on the rating plate,
found on the appliance.
Usage Conditions and Restrictions
•Domestic use only: This appliance is intended for indoor household use only. It is not intended for
commercial, industrial or outdoor use. It is not intended for use in a recreational vehicle.
•Purpose: Do not use this appliance for anything other than its intended purpose. Other uses are not
recommended and may cause fire, electric shock or personal injury.
•Attachments: The use of attachments is not recommended by the appliance manufacturer and distributor
as they may be hazardous.
•Improper use: Damage due to improper use, or repairs made by unqualified personnel will void
your warranty. We assume no liability for any eventual damages caused by misuse of the product or
noncompliance with these instructions.
User Manual
6
Safety Warnings (Continued)
General Safety Instructions Cont.
•
WARNING Do not use mechanical devices
•
WARNING Do not use electrical
or other means to accelerate the defrosting
process, other than those recommended by the
manufacturer.
•Usage restriction: This appliance is not intended
for use by persons (including children) with
reduced physical, sensory or mental capabilities,
or lack of experience and knowledge, unless
they have been given supervision or instructions
concerning use of the appliance by a person
responsible for their safety.
•Children: Supervise young children to ensure
they do not play with the appliance. Never allow
children to operate, climb, play with or crawl
inside the appliance.
•Earthing: This appliance should be properly
earthed for your safety. The power cord of this
appliance is equipped with a three-prong plug
for use in standard wall outlets to minimise the
possibility of electrical shock. Do not modify the
cord and/or plug provided with the appliance.
Improper use of the earthed plug can result in the
risk of electric shock.
•Connection: This appliance requires a standard
220-240 V AC 50Hz electrical outlet. Do not
overload the electrical circuit.
•Power cord: Do not kink or damage the power
cord; do not leave it exposed or dangling. Secure
it at the back of the appliance so no one steps on
or places anything on the cord or against it. Keep
the cord out of reach of children. When moving
the appliance, make sure not to damage the
power cord.
appliances inside the appliance, unless they are
of the type recommended by the manufacturer.
•Explosive or flammable substances: Do not store
explosive substances such as aerosol cans with a
flammable propellant in or on this appliance. Do
not store or use petrol or any other flammable
vapours and liquids in the vicinity of this or any
other appliance. Do not use such substances for
cleaning the appliance. The fumes can create a
fire hazard or an explosion.
•Damage: Do not use the appliance if the power
cord, plug or the appliance itself is damaged.
If the cord is damaged, contact the after sales
support line and have the cord replaced by
qualified personnel in order to avoid a hazard.
•
WARNING When positioning the
•
WARNING Do not damage the refrigerant
appliance, ensure the supply cord is not trapped
or damaged.
•Auxiliary Items: Do not use an inverter, adaptor
or extension cord with this appliance. If the cord
is too short, have a qualified electrician install
an outlet near the appliance. Use of an extension
cord and an inverter can negatively affect the
performance of the unit.
•Protect from moisture: To protect against the risk
of electric shock, do not immerse the unit, cord or
plug in water or spray it with any other liquid. Do
not connect or disconnect the electric plug when
your hands are wet. Turn the power switch off
before removing the plug from the socket.
•
WARNING Disconnect! To reduce the risk
•
WARNING Do not use multiple portable
circuit.
• Do not modify: Do not attempt to alter or modify
this appliance in any way.
•Repair: Do not attempt to repair or replace any
part of this appliance unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.
Contact the after sales support line for advice.
socket-outlets or portable power supplies at the rear
of appliance.
Electrical Safety
•Voltage: Before connecting and turning on the
appliance, ensure the electrical voltage and
circuit frequency correspond to that indicated on
the appliance rating label.
of fire, electric shock or personal injury, always
unplug the appliance from the socket when not
in use, when moving and before cleaning or
servicing.
Never unplug the unit by pulling the power cord.
Always grip the plug firmly and pull straight out
from
the power point.
•Electrical work: Any electrical work required for
the installation of this appliance should be carried
out by a qualified electrician.
Never use this appliance with a damaged
refrigerant circuit! If the coolant circuit becomes
damaged, avoid proximity to open fires and all types
of heat sources. The room in which the appliance is
located should be ventilated for a few minutes.
7
esatto.house
Installation
Heavy: This appliance is heavy, take care when
moving it. To avoid back or other injury, consider a
two person lift or mechanical aid when installing it.
Failure to do so can result in back or other injury.
Damage: When unpacking, check the appliance
carefully for damage. If it is damaged, do not install
the appliance. Contact our after sales support
centre on 1300 43 57 for advice on examination or
return of the damaged appliance.
Protect from moisture: Install the appliance in an
indoor area protected from wind, rain, water spray
or drips.
Protect from heat: Do not install the appliance
next to an oven, grill or other source of high heat,
or where it will be exposed to direct sunlight for
prolonged periods of time.
WARNING Ventilation: To ensure proper
ventilation, keep any ventilation openings, in the
appliance enclosure or in the built-in structure, clear
of obstructions. Ensure adequate air circulation
around the appliance to prevent overheating.
Level: Install the appliance level in order to ensure
proper operation.
To Avoid Food Contamination
To avoid contamination of food, please respect the
following advice:
• Opening the door for long periods can cause a
significant increase of temperature within the
refrigerator.
• Clean surfaces regularly that can come in contact
with food and accessible drainage systems.
• Clean water tanks if they have not been used for
48 hours; flush the water system connected to a
water supply if water has not been drawn for 5
days.*
• Store raw meat and fish in suitable containers in
the refrigerator to avoid contact with other foods
or avoid dripping on other foods.
• Two-star frozen-food compartments are suitable
for storing pre-frozen food, icecream and ice
cubes.*
• One, two, and three-star compartments are not
suitable for freezing fresh food.*
• If the appliance is left empty for long periods,
switch off, defrost, clean, dry and leave the door
open to prevent mould developing within the
appliance.
* Please confirm whether it is appliance according
to your appliance model and compartment type.
Cleaning and Maintenance
Disconnect: Unplug the appliance before cleaning
or servicing. Failure to do so can result in electric
shock, injury or death. Do not connect or disconnect
the plug when your hands are wet.
Do not store beer, beverage or other
Freezing chamber
Flames: Do not let open flames enclosed
or ignitioncontainers
sources in the freezing c
enter the appliance.
otherwise the bottles or enclosed co
Flammable/explosive substances:
Never
freezing
toclean
causethis
damages.
appliance with flammable fluids. Do not store or
use volatile, flammable or explosive propellants or
liquids in or close to this or any other appliance. The
fumes can create a fire hazard or explosion.
Solvents: Do not use solvent based cleaning agents
or abrasives on the interior as these may damage or
1.6 Warnings for energy
discolour the surfaces of the appliances.
WARNING!
Warning for energy Do not use mechanical devices
1)Refrigerating
might
operateprocess.
consistently (possibility
or other means appliances
to accelerate
the not
defrosting
temperature
becoming
too warm
in the to
frozen
food compartment) w
Never use a sharp
or metal
instrument
remove
period of time below the cold end of the range of temperatures for w
frost or clean the appliance. Use a plastic scraper, if
appliance is designed.
necessary.
2)The
fact that effervescent drinks should not be stored in food freez
Service:
Do not attempt
to repair, modify
or
or
in low-temperature
compartments
or cabinets,
and that some prod
replacenot
anybepart
of the appliance
should
consumed
too cold; unless specifically
3)The
need to not
exceed
the storage
recommended
in this
manual.
Refer alltime(s)
other recommended by the f
kind
of food
particularly
for commercially
food in fo
servicing
to and
a qualified
technician,
or contact quick-frozen
the
storage
compartments
after sales
support lineor
forcabinets;
advice on examination or
4)The
necessary to prevent an undue rise in the temper
repair precautions
of the appliance.
while defrosting the refrigerating appliance, such as wrapping the fro
of newspaper.
Responsible
disposal
5)The
fact that
a rise in temperature of the frozen food during manua
Note: At could
the end
of its working
life,life.
do not throw
cleaning
shorten
the storage
this appliance
out
with
household
rubbish.
6)The
necessity
that,
foryour
doors
or lids fitted
with locks and keys, the
of
childrenand
andelectronic
not in the products
vicinity ofcontain
the refrigerating appliance, in or
Electrical
being
lockedthat
inside.
substances
can have a detrimental effect on
the environment and human health if disposed
1.7
Warnings for disposal
of inappropriately.
Observe any local regulations
regarding
the disposal
of electrical consumer
goods used for the re
Refrigerant
and cyclopentane
foaming material
and dispose
of it appropriately
for recycling
and is scrapped, it sha
flammable.
Therefore, when
the refrigerator
fromofany
source and
recovered
by a special recovering
recovery
thefire
refrigerant
and be
blowing
agent.
other
than beondisposed by combus
corresponding
qualification
Contact
your municipal
authorities
for advice
prevent
damage
to the
environment or any other harm.
recycling
facilities
in your
area.
WARNING!
This refrigeration
appliance
When the refrigerator
is scrapped,
disassemble the doors, and
contains
flammable
refrigerants
and insulation
door
and shelves;
put the doors
and shelves in a proper place
trapping
any child.
blowing
gases,ofwhich
must be removed before
disposal. Contact your municipal authorities for
any codes or regulations concerning the disposal
of such materials.
Correct Disposal of this product：
This marking indicates that this product should not b
household wastes. To prevent possible harm to the
from uncontrolled waste disposal, recycle it respons
reuse of material resources. To return your used de
collection systems or contact the retailer where the
can take this product for environmental safe recyclin
User Manual
8
Product Overview
Your Refrigerator
7
1
2
8
3
4
9
5
10
11
6
12
Key:
1.
2.
3.
4.
5.
6.
Temperature control panel
Glass shelves (×2)
Humidity control
Fruit & vegetables crisper drawer
Flex-zone lower drawer
Adjustable foot
7. Top hinge assembly
8. Door trays (various)
9. Recessed handle
10. Large freezer drawer
11. Freezer drawer
12. Bottom hinge assembly + foot
The images in this user manual are for demonstration purposes only. Your fridge may appear differently.
2 Proper use of refriger
2 .1 P lacement
9
esatto.house
Getting Started
Bef
cus
the
Unpacking
•Packaging materials: This appliance has been packaged to protect it against transportation damage.
Remove all packaging materials from around and inside the appliance and keep the original packaging
carton and materials in a safe place. It will help prevent any damage if the product needs to be
transported in the future, and you can use it to store the appliance when it is not in use. In the event the
carton is to be disposed of, please recycle all packaging materials where possible.
WARNING
Suffocation: Plastic wrapping can be a suffocation hazard for babies and young
•
children, so ensure all packaging materials are out of their reach and disposed of safely.
•Power cord: Unwind the power cord to its full length and inspect it for damage. Do not use the appliance
if it or its cord have been damaged or are not working properly. In case of damage, contact our after sales
support line for advice on examination, repair or return of the damaged product.
•Read the manual: Read this manual to familiarise yourself with the appliance. Pay particular attention to
the safety instructions on the previous pages.
•Clean: To remove any dust from transit and storage, clean the interior and exterior surfaces of the
appliance with lukewarm water and a soft cloth. Dry thoroughly. Important: do not use harsh or abrasive
detergents or powders as these will damage the finish.
Kee
free
ins
Do
in m
the
The
gro
whe
Installation
30mm
•Two person installation: Use two or more people to move and install the appliance. Failure to do
so can
result in back or other injury.
•Freestanding design: This appliance is designed to be freestanding only, and should10mm
not be recessed 10mm
or built-in.
•Floor surface: This appliance must be properly positioned on a dry, sturdy, level surface that is strong
enough to support it when it is fully loaded.
•Ambient temperature: The ambient temperatures must correspond to the climate class ( T ) indicated on
the rating plate of the appliance: 16° C – 38° C
•Clearances: Ensure that air can circulate freely around the back of the cabinet,
which is necessary to cool the compressor and condenser. Allow at least 10cm
clear space at the back, 10cm at the sides of the unit and 30cm between the top
and any surface above (i.e. a cabinetry). If you are installing your refrigerator next
to a fixed wall, leave sufficient space on the hinge side to allow for the door to
swing open.
The
the
dist
Spa
or s
Do NOT install/use the appliance in the following locations/situations:
• In moist areas or areas of high humidity.
• In a recreational vehicle, or for use with an inverter.
•In direct sunlight, near heat sources, next to an open flame, cooking or heating appliance, or near any
Precautions before installation:
other source of high heat.
•Direct sunlight may affect the acrylic coating and heat sources may increase the unit’sBefore
power installation or adjusting o
from power.
consumption. For best energy efficiency install the appliance in the coolest area of thedisconnected
room.
Precautions shall be taken to pre
• In an area with extreme cold ambient temperatures.
•In an area with excessive moisture and high humidity. Make sure it is protected from elements such as
wind, rain, water spray or drips.
•In an area where petrol or other explosive and/or flammable liquids or fumes are used or stored. The
fumes can create a fire hazard or explosion.
User Manual
Installation (Continued)
Installation Cont.
Electrical connection
•
WARNING It must be possible to disconnect the appliance from the mains power supply; the
plug must therefore be easily accessible after installation.
•Before plugging in your fridge, let it stand upright for at least 2 hours. This will allow the refrigerant
gases to settle into the compressor and reduce the possibility of a malfunction in the cooling system.
•The appliance must be earthed. The plug of the power supply cord is equipped with a contact for this purpose.
Do not under any circumstances cut or remove the third (earth) prong from the power cord. If the plug does not
fit your outlet, consult a licensed electrician for advice to have the outlet changed.
•Plug the unit into a dedicated, properly earthed wall outlet. Ensure that your outlet voltage and circuit
frequency correspond to the voltage stated on the rating label.
•Secure the fridge’s supply cord behind the unit. Do not leave it exposed or dangling to prevent injury
and accidental disconnection from the power supply.
•When first starting up, and after a period out of use, allow the unit to cool down for at least 2–3 hours
(4 hours if starting up during warm weather in summer) before placing food in the fridge.
Levelling the Fridge
Precautions before levelling the fridge:
•Ensure that the fridge is disconnected from
the power source
•Make precautions to prevent any personal injury.
Adjusting procedures:
a. Turn the feet clockwise to raise the refrigerator;
b. Turn the feet counterclockwise to lower the refrigerator;
c. Adjust both feet so the refrigerator is level.
Lower
Raise
Note:
The images and diagrams in this user manual are for reference only. Your appliance may appear differently.
10
(The(The
picture
above
is only
for reference.The
actual
configuration
will depend
on the
picture
above
is only
for reference.The
actual
configuration
will depend
on phys
the
esatto.house
11
or statement
by the
or statement
bydistributor)
the distributor)
cture above is only for reference.The actual configuration will depend on the physical product
Adjusting
procedures:
Adjusting
icturebyabove
is only for reference.The actual configuration
willprocedures:
depend on the physical product
ment
the distributor)
a. Turn
the feet
clockwise
to raise
the refrigerator;
a. Turn
the feet
clockwise
to raise
the refrigerator;
ement by the distributor)
b. Turn
the feet
counterclockwise
to lower
the refrigerator;
b. Turn
the feet
counterclockwise
to lower
the refrigerator;
g procedures:
c. Adjust
the right
and and
left feet
based
on the
above
to a to
horizontal
level.
c. Adjust
the right
left feet
based
on procedures
the procedures
above
a horizontal
level.
ng
he procedures:
feet clockwise to raise the refrigerator;
to raise the
refrigerator;
the feet clockwise
counterclockwise
to lower
the refrigerator;
2.3
Door
Change
2.3
Door
Right-Left
Change
to Door
lower
refrigerator;
t the
the feet
rightcounterclockwise
and left
feet based
on thethe
procedures
above
to
aRight-Left
horizontal
level.
Reversing
the
t the right and left feet based on the procedures above to a horizontal level.
List of tools
be provided
by the user
List ofto tools
to be provided
by the user
or Right-Left
Change
Before
your begin, power off the appliance before reversing the door and remove all food
oor Right-Left
Change
from the door storage.
List of tools to be provided by the user
Tools required:
Putty knife
thin-blade
Putty knifescrewdriver
thin-blade screwdriver
Cross screwdriver
Cross screwdriver
Cross screwdriver
5/16″
5/16″and ratchet
socket
socket and ratchet
Putty knife or
Masking tape
thin-blade screwdriver
Masking tape
Parts involved
when
reversing
the
door:
Parts to
be used
for door
reverse
Number
Number
1
1
2
2
3
3
4
4
5
5
6
6
7
7
8
8
9
9
Name
Name
Cross Cross
screwdriver
screwdriver
List of tools to be provided by the user
5/16″5/16″
socketsocket
and ratchet
and ratchet
Number
Number Name Name
Quantity
Quantity
cover
Right decorative
cover
1
1 Right upper
Right hinge
upper hinge1
Note
Note
Note2 2 Upper Upper
right hinge
right hinge 1
Pre-installed on the refrigerator, removed when the cover
door cover
1
is
reversed, and
keptrefrigerator,
for future use
Pre-installed
on the
removed
when
the door on the refrigerator.
on the on
refrigerator,
still used
Pre-installed
the refrigerator,
stillwhen
used door
when door
1
×1RightPre-installed
upper
hinge
Pre-installed
3
1 Pre-installed
3 Decorative cover
is reversed,on
and
kept
for futureremoved
use
the
refrigerator,
when the door Decorative cover
is reversed
is reversed
1
Remove
when
and on
keep
for
future
use.
is
reversed, and
keptrefrigerator,
for future use
Pre-installed
on the
removed
when the
door the door is reversed
Pre-installed
the
refrigerator,
still
used
when
door
Pre-installed
on
the
refrigerator,
still
used
when door
1
4
1
4 Stopper
Stopper
1 is reversed
is reversed,on
and
kept
for futurestill
useused when door
is reversed
Pre-installed
the
refrigerator,
1
reversedhinge
×1RightisPre-installed
upper
cover
Pre-installed
on
the
refrigerator.
on the refrigerator, still used when door
Pre-installed
on the on
refrigerator,
still used
Stopper
Lower Lower 1
Pre-installed
the refrigerator,
stillwhen
used door
when door
Stopper
5
1
5
Pre-installed
is reversed on the refrigerator, still used when door
is reversed
hinge hinge
is reversed
1
Remove when
the door is reversed
and
keep for future use.
is
reversed on the refrigerator, still used when door
Pre-installed
Pre-installed
on
the
freezer,
still
used
when
door
Pre-installed
on
the
freezer,
still
used
when
door
Left
decorative
1
Left
decorative
6
6
1
is reversed on the refrigerator, still used when
1
Pre-installed
doorcover cover
is reversed
×1 Decorative
cover
Pre-installed
on the refrigerator.is reversed
is
reversed
Pre-installed
on
the
refrigerator,
still
used
when
door
In the attached
plastic plastic
bag, take
for out
usefor use
1
In the attached
bag,them
takeout
them
upper
1
Left hinge
upper
1
7 Left
when
doorhinge
is reverse.
is reversed on the freezer, still usedStill
Pre-installed
when 7in
dooruse
when door
reversed
whenisdoor
is reversed
1
is
reversed on the freezer, still used when door
Pre-installed
Upper
left
hinge
Upper
left
hinge
I
n
the
attached
plastic
bag,
take
them
out
for
use
8
I
n
the
attached
plastic
bag,
take
them
out
for use
8
1
reversed
1
×11Stopper
the refrigerator.
Inisthe
attached plastic bag, take themPre-installed
out for use cover on
cover
when door
reversed
whenisdoor
is reversed
when
door
is reversed
I
n
the
attached
plastic
bag,
take
them
out
for
use
Still 9in use
when
is reverse.
decorative
plastic plastic
bag, take
for out
usefor use
9 Right
Rightdoor
decorative
1
In the attached
bag,them
takeout
them
1
1 In the attached
door is reversed
Inwhen
the attached
plastic bag, take them out for use cover cover
when door
reversed
whenisdoor
is reversed
1
when
is reversed
In thedoor
attached
plastic bag, take them
out for use
×1Stopper
lower
hinge
Pre-installed
on the refrigerator.
door is reversed
Inwhen
the attached
plastic bag, take them out for use
1
Still in use when door is reverse.
when
is reversed
In thedoor
attached
plastic bag, take them out for use
1
when door is reversed
Quantity
1
1
1
1
Note Note
Pre-installed
on the on
refrigerator,
removed
when the
door
Pre-installed
the refrigerator,
removed
when
the door
1 is reversed,
and kept
future
is reversed,
andforkept
for use
future use
Pre-installed
on the on
refrigerator,
removed
when the
door
Pre-installed
the refrigerator,
removed
when
the door
1 is reversed, and kept for future use
is reversed, and kept for future use
Quantity
Part
1
Masking
tape tape
Masking
5/6” socket
Masking tape
and Parts
ratchet
to betoused
for door
reverse
Parts
be used
for door
reverse
Parts to be used for door reverse
Right upper hinge
Right upper hinge
Upper right hinge
cover
Upper right hinge
cover
Decorative cover
Decorative cover
Stopper
Stopper
Stopper Lower
hinge
Stopper Lower
hinge
Left
decorative
cover
Left decorative
cover
Left upper hinge
Left upper hinge
Upper left hinge
cover
Upper left hinge
coverdecorative
Right
Putty knife
Putty knife
thin-blade
screwdriver
thin-blade
screwdriver
1 × Left decorative cover
Pre-installed on the refrigerator.
Still in use when door is reverse.
1 × Left upper hinge
In the attached plastic bag.
Take out for door reversal.
1 × Left upper hinge cover
In the attached plastic bag.
Take out for door reversal.
1 × Right decorative cover
In the attached plastic bag.
Take out for door reversal.
User Manual
12
1. Please power off this appliance before conduct this operation. Remove all food from door shelves.
1. Please power2.off
this appliance
before
conduct
thisdecorative
operation.cover,
Remove
all food
shelves.
Remove
the upper
left hinge
cover
upper
right from
hingedoor
cover
and upper right hinge;
2. Remove the upper left hinge cover decorative cover, upper right hinge cover and upper right hinge;
Installation (Continued)
1. Please power off this appliance before conduct this operation. Remove all food from door shelves.
2. Remove the upper left hinge cover decorative cover, upper right hinge cover and upper right hinge;
Reversing the Door Cont.
Upper right hinge cover
Upper right hinge cover
1.Remove the upper left hinge cover decorative cover, upper right hinge cover and upper right hinge
decorative
cover
right
hinge
cover
Right Upper
upper
hinge
cover
Right upper hinge
Right upper hinge
decorative cover
Right upper
hinge
Right
upper
hinge
decorative cover
Decorative
cover
3. Remove the refrigerated door body (be careful not to lose small parts such as the shaft sleeve and
3. Remove the refrigerated
door body (be careful not to lose small parts such as the shaft sleeve and
stop on the door);
stop on the door);
Remove
hinge door
and remove
the not
decorative
coverparts
of hinge
on the
other
side.
2.
Removethe
themiddle
refrigerator
(be careful
to lose small
suchhole
as the
shaft
sleeve
and stop on the
Remove the middle
hinge
and remove
the decorative
ofthe
hinge
hole on the
other
side. hole on the other side.
door);
Remove
the middle
hinge and cover
remove
decorative
cover
of hinge
3. Remove the refrigerated door body (be careful not to lose small parts such as the shaft sleeve and
stop on the door);
Remove the middle hinge and remove the decorative cover of hinge hole on the other side.
middle hinge
hinge
Middle
middle hinge
middle hinge
Hole
holecover
cover
hole cover
hole cover
4. Remove the freezing door body (be careful not to lose small parts such as the shaft sleeve and stop
3.
Remove
freezer
door (be
to lose
such
as sleeve
the shaft
sleeve
Remove the freezing
doorthe
body
(be careful
notcareful
to losenot
small
partssmall
suchparts
as the
shaft
and
stop and stop on the door);
on
the
door);
n the door); Remove
Remove
hinge
adjust
angle.
Remove
install
lower
hinge
shaft
to the
other
side
the the
hinge
andand
adjust
the the
angle.
Remove
andand
install
thethe
lower
hinge
shaft
to the
other
side
of of the
emove the hinge
adjust
angle.
install
the
hinge
shaft
to
other side of
the and
hinge,
andthe
install
modifiedand
lower
hinge
to
the
side
of
box.
hinge,
the Remove
lower
hinge
tolower
the other
other
side
of the
thethe
box.
eRemove
hinge, and
thedoor
modified
hingenot
to the
other
sideparts
of thesuch
box.as the shaft sleeve and stop
the install
freezing
body lower
(be careful
to lose
small
n the door);
emove the hinge and adjust the angle. Remove and install the lower hinge shaft to the other side of
e hinge, and install the modified lower hinge Stopper
to Stopper
the other
side
of the box.
Lower
hinge
lower
hinge
Stopper Lower hinge
Stopper Lower hinge
The images in this user manual are for demonstration purposes only. Your fridge may appear differently.
8
8
8
13
esatto.house
Reversing the Door Cont.
4.Changing the refrigerator door:
5. Change
door:
Removethe
the refrigerator
cover plate of
the upper end cover of the refrigeration door and the left decorative cover
Remove
the
cover
plate
of the
upper
end
cover
of the
decorative
5. Change
the refrigerator
door:
Install
the
upper
shaft
sleeve
and
the
signal
linerefrigeration
of the doordoor
bodyand
to the
the left
other
side andcover.
cover the upper
RemoveInstall
theend
cover
plate
of
the
upper
end
cover
ofdecorative
the
refrigeration
the
left decorative
cover.
the
upper
shaft
sleeve
and
signal
line
of thecover
doordoor
bodyand
to
other
sidebag
andand
cover
the it to the other side
cover plate. Take out thethe
right
from
thethe
accessory
install
Install the
upper
sleeve
theout
signal
line ofdecorative
the door body
the the
other
side and bag
cover
theinstall it to
upper
cover
plate.and
Take
the right
covertofrom
accessory
and
of end
theshaft
upper
end cover.
upper end
out theend
right
decorative cover from the accessory bag and install it to
thecover
other plate.
side ofTake
the upper
cover.
the other side of the upper end cover.
Left
leftdecorative
decorative cover
cover
shaft sleeve
Shaft
sleeve
left decorative cover
shaft sleeve
Stopper
Stopper
Stopper
5.Change
Changing
the
freezing
door:
6.
the
freezing
door:
1) Remove
the shaft
shaft
sleeveand
andcap
capof
ofthe
theupper
upper end
end cover
coverof
of the
the freezer
freezing
doorand
andinstall
install
them
6. Change
the freezing
door:sleeve
Remove
the
door
them
atatthe left
theand
left
and
right
swap
positions.
1) Remove
theright
shaft
sleeve
and
capRemove
of the upper
endself-locking,
cover of the door
freezing
them
at freezer door,
swap
positions.
the door
stopdoor
and and
shaftinstall
sleeve
of the
Remove
the left
door
self-locking,
door
stop
and
shaft sleeve
the freezing
takeofout
left end cover
the left 2)
and
right
swap
positions.
take
out
the
door
self-locking
from
the
accessory
bag, of
install
it on thedoor,
left side
thethe
lower
doorthe
self-locking
from the door
accessory
bag,
install
it on thethe
left side of the
lower end
2) Remove
self-locking,
stop and
shaft
sleeve
door,
out cover
the leftof the
of thedoor
freezer
door, change
the
door stop
and
shaftof
sleevefreezing
to the left
sidetake
of the
lower
end cover of the
freezing door,
the doorbag,
stopinstall
and shaft
theofleft
of the
cover of the
door self-locking
fromchange
the accessory
it on sleeve
the left to
side
theside
lower
endlower
coverend
of the
freezer
door.the door stop and shaft sleeve to the left side of the lower end cover of the
freezing
door.
freezing
door,
change
freezing door.
shaft sleeve
coverShaft
hat
shaft sleeve
sleeve
Cover
hathat
cover
Stopper
Stopper
Stopper
7. Install the replaced freezing door on the lower hinge, then install the middle hinge and cover the
hinge
hole decorative
cover.
7. Install
the replaced
freezing
door on the lower hinge, then install the middle hinge and cover the
hinge hole decorative cover.
The images in this user manual are for demonstration purposes only. Your
fridge may appear differently.
decorative cover
decorative cover
middle hinge
cover hat
User Manual
Reversing the Door Cont.
14
Stopper
7.Installfreezing
the reversed
door on
the lower
hinge,the
then
installhinge
the middle
hinge
and cover the hinge hole
7. Install the replaced
door freezer
on the lower
hinge,
then install
middle
and cover
the
decorative
hinge hole decorative
cover.cover.
decorative cover
Decorative
middle hinge
hinge
Middle
9
8.R
emove
the
upper
hinge
cover
and
upper
hinge
the accessory
bag. Place the refrigerated
8. Remove
the
upper
left
hingeleft
cover
and
upper
left
hingeleft
from
the from
accessory
bag.
door body on
thebody
middle
hinge
and install
replace the hinge decorative cover
Place the refrigerated
door
on the
middle
hinge the
andupper
installleft
thehinge.
upper Finally,
left hinge.
to thethe
right
sidedecorative
of the boxcover
body.to the right side of the box body.
Finally, replace
hinge
decorative cover
cover
Decorative
hinge
cover
Left Upper
upperleft
hinge
cover
Left
upperhinge
hinge
Left
upper
2.4 Changing the Light
Any replacement or maintenance of the LED lamps is intended to be made by the manufacturer, its
service agent or similar qualified person.
2.5 Starting
After transportation, please let the product stay for more than 2 hours before
turning on the power, otherwise it will lead to a decrease in cooling capacity
or a damage to the product.
The images in this Before
user manual
are
forfresh
demonstration
purposes
Your fridge
appear
putting
any
or frozen foods,
the only.
refrigerator
shallmay
have
run fordifferently.
2-3 hours, or for above 4 hours in summer when the ambient temperature
is high.
Please pull out the plug in case of power failure or cleaning. Do not
connect the refrigerator to power supply within five minutes to prevent
damages to the compressor due to successive starts.
15
esatto.house
Using Your Refrigerator
Fridge Compartment
•The fridge compartment is suitable for storage of a variety of fruits, vegetabls, beverages and other foods
to be consumed in short term.
•Ensure that hot food has cooled down to room temperature before putting it into the fridge.
•Ensure that your food is sealed up before placing into the fridge.
•The glass shelves can be adjusted up and down for your convience.
Freezer Compartment
•The freezer compartment may keep food fresh for a long period of time and it is mainly used to store
frozen food and making ice.
•The freezer compartment is suitable for the storage of meat, fish, rice and other foods to be consumed in
short term.
ote: Storage of too much food during operation after the initial connection to power may adversely affect
N
the freeze effect of the refrigerator. Foods stored should not block the air outlet; otherwise the freezing
effect will also be adversely affected.
Temperature Contol Panel
A
4
3
Button A: Temperature setting button / Quick Cool
LED #1 (Cold):
Setting 1 (Temperature range*:
LED #2 (Recommended): Setting 2 (Temperature range*:
LED #3 (Recommended): Setting 3 (Temperature range*:
LED #4 (Coldest):
Setting 4 (Temperature range*:
2
1
2±2° C)
3±2° C)
3±2° C)
7±2° C)
Display
•When power is initially connected, all LEDs will display for 3 seconds. The refrigerator will then run at the
default setting 2.
•The LED lights will display the set refrigeration setting. In the event of a failure, a combination of LED
lights will blink. Please refer to the Fault Indication heading under FAQs and Troubleshooting section of
this user manual.
Temperature setting
Each time the temperature setting (Button A) is pressed, the temperature setting will change one
time. After the temperature setting has been completed, the refrigerator will run according to the
selected setting after 15 seconds.
Quick Cool mode
Long press the temperature setting (Button A) for 3 seconds, after LED #2 and LED #3 display for 30
seconds, it will enter into Quick Cool mode. Long press temperature setting button for 3 seconds again to
cancel Quick cool mode.
* The temperature range is measured based on 32° C ambient temperature.
The images in this user manual are for demonstration purposes only. Your fridge may appear differently.
User Manual
16
6) Freezer temperature adjustment paddle
Using Your Refrigerator (Continued)
It is located at the lower left corner of the refrigerator, and the factory position of the paddle is on the right.
If the paddle moves to the left, the temperature of the freezer compartment will increase, and if the paddle
moves to the right, the temperature of the freezer compartment will decrease.
6) Freezer
temperature
adjustment
paddle
Freezer
temperature
adjustment
paddle
Flex-zone drawer temperature adjustment paddle
7) Multi-function
boxthe
temperature adjustment
paddlecan control the temperature of the
It
is
located
at
the
lower
left
corner
of
The position
paddle
It is located at the lower left corner of the refrigerator,
and the factory
of the paddle is on the right.
refrigerator, and theThe
default
position
of the
paddle
is
Flex-zone
drawer. The
paddle
is located
the at the bottom
paddle
can control
the
temperature
of the multi-function
box
area. The
paddle isatlocated
If the
paddle
moves
to
the
left,
the
temperature
of
the
freezer
compartment
will
increase, and ifair
the
paddle
set to the right.
bottom
of the
duct,
thetofactory
of the refrigerated air duct, and the factory
position
is onrefrigerated
the far right. Slide
the and
paddle
the left, and the
moves to the right, the temperature of the freezer compartment will
decrease.
position
is on the far right. Slide the paddle to the
temperature of the multifunction box will drop. The temperature of the multifunction box can be adjusted
If the paddle is set to the far right on the Cold
left, and the temperature of the multifunction box
by moving
the
position
of
7) Multi-function
box temperature
paddle
setting, the temperature
willadjustment
be
set
at -15°
C.the paddle. will decrease. Slide the paddle to the right, and the
willisincrease.
The paddle can control the temperature of the multi-function boxtemperature
area. The paddle
located at the bottom
If the
paddle is
in the
theposition
temperature
is far right. Slide the paddle to the left, and the
of the
refrigerated
airset
duct,
andmiddle,
the factory
is on the
set at -18° C.
temperature of the multifunction box will drop. The temperature of the multifunction box can be adjusted
by moving
the position
If the paddle
is setof
tothe
thepaddle.
far left on the Coldest
setting, the temperature will be set at -22° C.
Temperature adjustment slider
Temperature adjustment knob
Temperature adjustment slider
Temperature adjustment knob
* The temperature setting is measured based on 32° C ambient temperature.
The images in this user manual are for demonstration purposes only. Your fridge may appear differently.
13
17
esatto.house
Usage Tips
•Do not store food uncovered in the fridge. Always use good quality, fridge-proof packaging to maintain
food quality. Remove air from packages of solid food and seal bags tightly before freezing.
•Keep portions small to ensure they are frozen (and subsequently defrosted) rapidly.
•Make sure that fresh, unfrozen food packages do not touch food that is already frozen, thus avoiding a
temperature rise in the frozen food.
•When freezing food, do not push food together too much, leave some space for air to circulate around
each item. Do not place packages directly against the back wall.
•When buying frozen food, only buy quantities that you can store straight away; use an insulated container
for your shopping and when you get home, place the food in the freezer compartment immediately.
•When storing pre-packed, commercially frozen food, follow the food manufacturer’s instructions for
storing the food in a home fridge or freezer. Do not exceed any storage times listed on the packaging.
•Once you have opened a packet of frozen food, re-wrap it airtight to prevent surface evaporation which
causes drying or freezer burn.
•Do not place carbonated liquids such as bottles of fizzy drink in the freezer compartment as the container
could explode under pressure and damage the chiller.
•Do not refreeze food once it has been defrosted.
•Frozen food which has thawed accidentally should either be used immediately or thrown away.
Alternatively, if the food is uncooked and has not been completely defrosted, it may be cooked
and then refrozen.
•CAUTION! Do not remove items from the freezer compartment if your hands are damp or wet as this
could cause skin abrasions.
Energy Saving Tips
•The appliance should be placed in the coolest area of the room, away from heat producing appliances or
heating ducts. Please avoid placement in direct sunlight.
• Let hot foods cool to room temperature before placing them in the appliance.
•Do not overload the appliance with unfrozen food as this may cause it to freeze slowly and risk food spoilage.
•Be sure to wrap foods properly and wipe containers dry before placing them in the appliance. This cuts
down on frost building up inside in the unit.
•Please do not wrap items in aluminium foil, wax paper or paper towel. This materials interfere with cold air
circulation, making the appliance less efficient.
•Organise and label food to reduce door openings and extended searches. Remove as many items as needed
at one time, ensuring the unit is opened as few times as possible.
User Manual
Maintenance and Cleaning
Cleaning
WARNING
Before cleaning the appliance, make sure it is switched off and disconnected from the power supply.
Failure to do so can result in electric shock or injury.
•Dust behind the refrigerator and on the ground shall be timely cleaned to improve the cooling effect
and energy saving.
•Check the door gasket regularly to make sure there are no debris. Clean the door gasket with a soft
cloth dampened with soapy water or diluted detergent.
•The interior of the refrigerator should be cleaned regularly to avoid odor.
•Please turn off the power before cleaning interior, remove all foods, drinks ,shelves, drawers, etc.
•Use a soft cloth or sponge to clean the inside of the refrigerator, with two tablespoons of baking soda
and a quart of warm water. Then rinse with water and wipe clean. After cleaning, open the door and
let it dry naturally before turning on the power.
•For areas that are difficult to clean in the refrigerator (such as narrow sandwiches, gaps or corners),
it is recommended to wipe them regularly with a soft rag, soft brush, etc. and when necessary,
combined with some auxiliary tools (such as thin sticks) to ensure no contaminants or bacterial
accumulation in these areas.
•Do not use soap, detergent, scrub powder, spray cleaner, etc., as these may cause odors in the
interior of the refrigerator or contaminated food.
•Clean the bottle frame, shelves and drawers with a soft cloth dampened with soapy water or diluted
detergent. Dry with a soft cloth or dry naturally.
•Wipe the outer surface of the refrigerator with a soft cloth dampened with soapy water, detergent,
etc, and then wipe dry.
•Do not use hard brushes, clean steel balls, wire brushes, abrasives (such as toothpastes), organic
solvents (such as alcohol, acetone, banana oil, etc.), boiling water, acid or alkaline items, which may
damage the fridge surface and interior. Boiling water and organic solvents such as benzene may
deform or damage plastic parts.
•Do not rinse directly with water or other liquids during cleaning to avoid short circuits or affect
electrical insulation after immersion.
• Never use boiling water to accelerate defrosting as it may damage the plastic components.
•After everything is dry, place appliance back into operation.
•Allow approximately 1–2 hours for the cabinet to cool down again (depending on the length of time
the appliance was disconnected from the power).
WARNING
Never clean the unit with an abrasive, acid, oil or solvent based cleaning agent. Never use flammable
fluids or sprays for cleaning as the fumes from these substances can create a fire hazard or Explosion.
Defrosting
The refrigerator is made based on the air-cooling principle and thus has automatic defrosting function.
Frost formed due to change of season or temperature may also be manually removed by disconnection
of the appliance from power supply or by wiping with a dry towel.
18
19
esatto.house
Maintenance and Cleaning (Continued)
Out of operation
•Power failure: Most power failures are corrected within a few hours and should not affect the
temperature of your appliance if you minimise the number of times the door is opened. If the power
is going to be off for a longer period of time, take proper steps to protect the contents.
•Long-term storage: The appliance must be unplugged and cleaned; the doors much be left open to
prevent odour.
•Moving: Before the refrigerator is moved, take all objects inside out, fix the glass partitions, crisper
drawers, freezer drawers and etc. with tape, and tighten the levelling feet; close the doors and seal
them with tape. During moving, the appliance shall not be laid upside down or horizontally, or be
vibrated; the inclination during movement shall be no more than 45°.
Service, repair and spare parts
Do not attempt to alter or modify this appliance in any way, or to repair or replace any part unless
it is specifically recommended in this manual. All other servicing should be referred to a qualified
technician. Contact our after sales support on 1300 11 43 57 for advice.
Our after sales support centre stocks a selection of spare parts for the Esatto 325L Bottom Mount
Refrigerator. To enquire about purchasing a part, call us on 1300 11 43 57 or email
[email protected]
User Manual
20
FAQs and Troubleshooting
Problem
Possible Cause
Possible Solution
The appliance
does not
operate.
• The appliance is not plugged in.
• The appliance is turned off.
• The circuit breaker tripped or a
blown fuse.
• Plug in the appliance.
• Turn on power point.
• Reset circuit breaker/replace fuse.
The appliance
has an odd
odour.
• Food may not be wrapped properly.
• Food may be rotten.
• The interior may not be clean.
• Check that the food is wrapped tightly.
• Check for rotten food and remove.
• Clean the interior of the appliance.
The compressor
is operating for
a long time
• Ambient temperature may be high.
• Too much food may be stored in the
appliance.
• Hot food is stored in the appliance.
• This is normal, especially in summer.
• Reduce the amount of food stored in the
appliance.
• Ensure the food has cooled before
placing in the refrigerator.
• Limit the frequency of door openings.
• The doors are opened too frequently.
The internal
light does not
illuminate.
• The appliance is not plugged in.
• The appliance is turned off.
• The circuit breaker tripped or a
blown fuse.
• The light is damaged.
• Plug in the appliance.
• Turn on power point.
• Reset circuit breaker/replace fuse.
The door
will not close.
• The appliance is not level.
• Food is preventing door closure.
• Level the appliance.
• Re-position food so it does not obstruct.
The door
seal is loose
• Foreign matter may be on the seal
• Seal may need restoration
• Clean the door seal
• Please contact after sales support.
Water pan
overflows
• Too much food may be stored in the
appliance or food may have a large
water contents resulting in heavy
defrosting.
• Door may not be closed properly.
• Reduce the amount of food stored in the
appliance.
• Heat dissipation of the built-in
condenser via the housing may
become hot due to high ambient
temperature, storage of too much
food or not enough ventilation to
help facilitate heat dissipation.
• This is normal, especially in summer.
• Reduce the amount of food stored in the
appliance.
• Ensure the stored food allows for
effective circulation within the
refrigeration
Warm or hot
housing
• Please contact after sales support.
• Close the door.
21
esatto.house
Surface
condensation
• Condensation may appear on the
exterior surface or door seals due to
high ambient temperatures.
• Wipe away the condensation with a
clean towel.
Abnormal
sounds
• The compressor may buzz during
operation. Particular during start or
stop of operation.
• Refrigerant flowing inside of the
appliance may produce a creak
noise.
• The appliance is touching the wall
causing vibrations or is not level.
• This is normal.
• This is normal.
• Move the appliance away from the wall
and check it is level.
Fault Indication
The following warnings appearing on the display indicate corresponding faults of the appliance.
Although the appliance may appear to be operating normally, we recommend contacting after sales support
to ensure normal use and longevity.
Fault indication
Fault description
LED 1 & 4 flashing
Ambient temperature sensor failure
LED 2 & 4 flashing
Defrost sensor failure of freezer compartment
LED 3 & 4 flashing
Temperature sensor failure of refrigerator compartment
4
3
2
1
User Manual
Technical Specifications
Model:
EBM325W, EBM325X
Product Dimensions:
W: 595mm, D: 687mm, H: 1724mm
Weight:
59kg
Gross Capacity:
325L
Other Features:235 litre refrigerator capacity, 90 litre freezer capacity, Reversible door,
Glass shelves, Electronic temperature controls, Automatic defrost system,
Interior LED lighting, Adjustable Feet, Inverter compressor
Refrigerant:
R600a, 48g
Energy Rating:
4 Stars MEPS
22
23
esatto.house
Purchase Details
For your records, please record details of your purchase
below and staple your receipt on this page.
The serial number can be found at the rear
of your appliance.
STORE DETAILS
STORE NAME
|
ADDRESS
|
TELEPHONE
|
PURCHASE DATE
|
PRODUCT DETAILS
MODEL NO.
|
SERIAL NO.*
|
Attach your receipt to this page
User Manual
24
Warranty Information
WARRANTY TERMS AND CONDITIONS
REFRIGERATION APPLIANCES
This document sets out the terms and conditions of the
product warranties for Residentia Group Appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Appliance.
1.
IN THIS WARRANTY
(a)‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to in
the ACL;
(b)‘ACL’ means Trade Practices Amendment (Australian
Consumer Law) Act (No.2) 2010;
(c)‘Appliance’ means any Residentia Group product
purchased by you accompanied by this document;
(d)‘ASR’ means Residentia Group authorised service
representative;
(e)‘Residentia Group’ means Residentia Group Pty Ltd
of 165 Barkly Ave, Burnley VIC 3121, ACN 600 546 656
in respect of Appliances purchased in Australia;
(f )‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to in the
ACL and includes a situation when an Appliance
cannot be repaired or it is uneconomic for Residentia
Group, at its discretion, to repair an Appliance during
the Warranty Period;
(g)‘Warranty Period’ means:
(i)where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the instruction
manual, the Appliance is warranted against
manufacturing defects for 24 months, following
the date of original purchase of the Appliance;
(h)‘you’ means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and ‘your’
has a corresponding meaning.
2.This warranty only applies to Appliances purchased
and used in Australia and is in addition to (and does
not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3.During the Warranty Period Residentia Group or
its ASR will, at no extra charge if your Appliance
is readily accessible for service, without special
equipment and subject to these terms and conditions,
repair or replace any parts which it considers to
be defective. Residentia Group or its ASR may use
remanufactured parts to repair your Appliance. You
agree that any replaced Appliances or parts become
the property of Residentia Group. This warranty does
not apply to light globes, batteries, filters or similar
perishable parts.
4.Parts and Appliances not supplied by Residentia
Group are not covered by this warranty.
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5.You will bear the cost of transportation, travel and
delivery of the Appliance to and from Residentia
Group or its ASR. If you reside outside of the service
area, you will bear the cost of:
(a)travel of an authorised representative;
(b)transportation and delivery of the Appliance to and
from Residentia Group or its ASR, in all instances,
unless the Appliance is transported by Residentia
Group or its ASR, the Appliance is transported at
the owner’s cost and risk while in transit to and from
Residentia Group or its ASR.
6.Proof of purchase is required before you can make
a claim under this warranty.
7.You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Residentia Group is not liable in the
following situations (which are not exhaustive):
(a)the Appliance is damaged by:
(i)accident
(ii)misuse or abuse, including failure to properly
maintain or service
(iii)normal wear and tear
(iv)power surges, electrical storm damage or
incorrect power supply
(v)incomplete or improper installation
(vi)incorrect, improper or inappropriate operation
(vii)insect or vermin infestation
(viii)failure to comply with any additional
instructions supplied with the Appliance;
(b)the Appliance is modified without authority from
Residentia Group in writing;
(c)the Appliance’s serial number or warranty seal has
been removed or defaced;
(d)the Appliance was serviced or repaired by anyone
other than Residentia Group, an authorised repairer
or ASR.
8.This warranty, the contract to which it relates and the
relationship between you and Residentia Group are
governed by the law applicable where the Appliance
was purchased.
9.To the extent permitted by law, Residentia Group
excludes all warranties and liabilities (other than as
contained in this document) including liability for any
loss or damage whether direct or indirect arising from
your purchase, use or non use of the Appliance.
The Australian Consumer Law requires the
inclusion of the following statement with
this warranty:
10.For Appliances and services provided by Residentia
Group in Australia, the Appliances come with a
guarantee by Residentia Group that cannot be
excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a
major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also
entitled to have the Appliance repaired or replaced
if the Appliance fails to be of acceptable quality and
the failure does not amount to a major failure. The
benefits to you given by this warranty are in addition
to your other rights and remedies under a law in
relation to the Appliances or services to which the
warranty relates.
11.At all times during the Warranty Period, Residentia
Group shall, at its discretion, determine whether
repair, replacement or refund will apply if an
Appliance has a valid warranty claim applicable to it.
12.Missing parts are not covered by warranty.
Residentia Group reserves the right to assess each
request for missing parts in a case by case basis.
Any parts that are not reported missing in the first
week after purchase will not provide free of charge.
13.To enquire about claiming under this warranty, please
follow these steps:
(a)carefully check the operating instructions, user
manual and the terms of this warranty;
(b)have the model and serial number of the Appliance
available;
(c)have the proof of purchase (e.g. an invoice) available;
(d)telephone the numbers shown below.
14.You accept that if you make a warranty claim,
Residentia Group and its ASR may exchange
information in relation to you to enable Residentia
Group to meet its obligations under this warranty.
IMPORTANT
Before calling for service, please ensure that the steps
in point 13 have been followed.
CONTACT SERVICE
→ Please call 1300 11 HELP (4357)
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
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