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GSM Gateway User Manual www.allo.com Version 2.0 1

GSM Gateway User Manual

Copy Rights

Copyright © 2017 Allo.com. All rights reserved.

No part of this publication may be copied, distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language without the prior written permission of Allo.com. This document has been prepared for use by professional and properly trained personnel, and the customer assumes full responsibility when using it.

Proprietary Rights

The information in this document is Confidential to Allo.com and is legally privileged. The information and this document are intended solely for the addressee. Use of this document by anyone else for any other purpose is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of this information is prohibited and unlawful.

Disclaimer

Information in this document is subject to change without notice and should not be construed as a commitment on the part of allo.com. And does not assume any responsibility or make any warranty against errors. It may appear in this document and disclaims any implied warranty of merchantability or fitness for a particular purpose. www.allo.com Version 2.0 2

GSM Gateway User Manual

About this manual

This manual describes the Allo product application and explains how to work and use it major features. It serves as a means to describe the user interface and how to use it to accomplish common tasks. This manual also describes the underlying assumptions and users make the underlying data model.

Document Conventions

In this manual, certain words are represented in different fonts, typefaces, sizes, and weights. This highlighting is systematic; different words are represented in the same style to indicate their inclusion in a specific category. Additionally, this document has different strategies to draw User attention to certain pieces of information. In order of how critical the information is to your system, these items are marked as a note, tip, important, caution, or warning.

Icon Purpose

Note

Tip/Best Practice

Important

Caution

Warning

• Bold indicates the name of the menu items, options, dialog boxes, windows and functions.

• The color blue with underline is used to indicate cross-references and hyperlinks.

• Numbered Paragraphs - Numbered paragraphs are used to indicate tasks that need to be carried out. Text in paragraphs without numbering represents ordinary information.

• The Courier font indicates a command sequence, file type, URL, Folder/File name e.g. www.allo.com

Support Information

Every effort has been made to ensure the accuracy of the document. If you have comments, questions, or ideas regarding the document contact online support: http://support.allo.com www.allo.com Version 2.0 3

GSM Gateway User Manual

Table of Contents

1. Product Introduction .................................................................................................................................... 6

1.1 Overview ................................................................................................................................................ 6

1.2 Equipment Structure .............................................................................................................................. 7

1.2.1 Rear View ........................................................................................................................................ 7

1.2.2 Left-side View .................................................................................................................................. 7

1.2.3 Front View ....................................................................................................................................... 8

1.3 Functions and Features .......................................................................................................................... 9

1.4 General Hardware Specifications ........................................................................................................... 9

1.4.1 GSM Gateway .................................................................................................................................. 9

1.4.2 SIP .................................................................................................................................................. 10

1.4.3 Network ........................................................................................................................................ 10

1.5 Warranty .............................................................................................................................................. 10

2. Getting Started with GSM gateway ........................................................................................................... 10

2.1 Hardware Installation .......................................................................................................................... 10

2.2 Accessing the Web GUI ........................................................................................................................ 11

3. Setting up Features .................................................................................................................................... 12

3.1 Dash Board ........................................................................................................................................... 12

4. SETUP ......................................................................................................................................................... 13

4.1 Basic ..................................................................................................................................................... 13

4.1.1 Network ........................................................................................................................................ 13

4.1.2 Date/Time ..................................................................................................................................... 14

4.1.3 GSM Settings ................................................................................................................................. 15

4.1.4 SIP Trunks ...................................................................................................................................... 18

4.1.5 GSM Lines ...................................................................................................................................... 20

4.1.6 Routing Rules ................................................................................................................................ 22

4.2 Advanced.............................................................................................................................................. 24

4.2.1 Calling Groups ............................................................................................................................... 24

4.2.2 Time-based Routing ...................................................................................................................... 25

4.2.3 SIP Global Settings ........................................................................................................................ 26

4.2.4 Feature Settings ............................................................................................................................ 30

4.2.5 Asterisk API ................................................................................................................................... 30

5. SMS ............................................................................................................................................................ 32

5.1 Inbox .................................................................................................................................................... 32

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GSM Gateway User Manual

5.1.1 Create SMS .................................................................................................................................... 33

5.1.2 Custom SMS .................................................................................................................................. 33

5.2 Groups .................................................................................................................................................. 34

5.3 Create/Compose .................................................................................................................................. 35

5.4 Outbox ................................................................................................................................................. 35

5.5 Gateway Control .................................................................................................................................. 36

6. Features ..................................................................................................................................................... 37

6.1 Caller List .............................................................................................................................................. 37

6.2 Black List ............................................................................................................................................... 38

6.3 Emergency List ..................................................................................................................................... 39

6.4 Call Forwarding .................................................................................................................................... 40

6.5 Email to SMS ........................................................................................................................................ 40

7. TOOLS ......................................................................................................................................................... 41

7.1 Diagnostics ........................................................................................................................................... 41

7.2 Backup/Restore .................................................................................................................................... 42

7.3 Upgrade Firmware ............................................................................................................................... 43

7.4 Factory Reset........................................................................................................................................ 44

7.5 Balance Inquiry..................................................................................................................................... 45

7.6 Recharge .............................................................................................................................................. 46

7.7 Module Diagnostics .............................................................................................................................. 47

7.8Schedule Reboot ................................................................................................................................... 47

8. Status ......................................................................................................................................................... 48

8.1 Call Reports .......................................................................................................................................... 48

8.2 SIP Trunk Status ................................................................................................................................... 49

8.3 GSM Span Status .................................................................................................................................. 50

8.4 Current Calls ......................................................................................................................................... 51

8.5 Network Status .................................................................................................................................... 51

9. Administrator ............................................................................................................................................. 52

9.1 Reboot .................................................................................................................................................. 52

9.2 GSM Reload .......................................................................................................................................... 52

9.3 Web Settings ........................................................................................................................................ 52

9.4 Email settings ....................................................................................................................................... 53

11. Appendix .................................................................................................................................................. 54

11.1 SMS Sending and Receiving Options in Allo's GSM PCI cards for Asterisk......................................... 54

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GSM Gateway User Manual

1. Product Introduction

1.1 Overview

This 4 Port GSM Gateway is standalone and fan-less, easy to install and has a sturdy construction.

This 4 module GSM gateway will bridge IP calls to GSM and vice versa. Use the web interface for easy and quick configuration.

It is a new type of VoIP gateway that allows call terminations from a VoIP network to a GSM network and vice versa. Call connections between IP networks and GSM networks are now bridged seamlessly to extend the voice communication coverage significantly. As the traditional

PSTN lines are starting to disappear in developed countries and are not going to be built extensively in under-developed countries, GSM phones are getting more and more popular all over the world with lower service charges. The emergence of Allo bridges the gap between traditional telephone networks and VoIP networks. As a result, local and worldwide voice communications are more convenient, available at a lower cost, and has broader coverage.

Mainly includes the following kind of model: aGG04 - A typical network diagram as below.

Figure 1: GSM Gateway Overview www.allo.com Version 2.0 6

GSM Gateway User Manual

1.2 Equipment Structure

1.2.1 Rear View

USB 3.0

1.2.2 Left-side View

WAN

Antenna connectors

(SMA Female)

Figure 2: Rear View

USB 2.0 X 2

Figure 3: Left Side View www.allo.com Version 2.0 7

GSM Gateway User Manual

1.2.3 Front View

HDMI PORT

+5V 3A

Power Input

MICRO SIM INSEART POSITION

FOR SIM SLOT 1 & 4

MICRO SIM INSEART POSITION

FOR SIM SLOT 2 & 3

Figure 4: Front View www.allo.com Version 2.0 8

GSM Gateway User Manual

1.3 Functions and Features

4 ports for communication over a SIP-to-cellular connection

SMS Sending and Receiving Support USSD service

Send Bulk SMS

SMS to E-mail

Email to SMS

SIM Balance Alarm

Caller ID Black List

Call Duration Limitation for particular SIM

Call Back

Call Forwarding (unconditional, no reply, busy, not reachable)

• Open API interface (AMI)

• Gateway control via SMS.(Reboot, Reload, Fetching IP)

• Recharge of SIM balance via GUI

• Flexible call routing

• Configuration and management using a Web browser

1.4 General Hardware Specifications

1.4.1 GSM Gateway

CPU

Interfaces

Memory

Display Resolution

Telecom Connector

Operating Temperature

Power

GSM modules

Quad-Band

Antenna

Echo Cancellation

ARM Cortex A9 Quad Core Processor at 1.1GHz

1xEthernet 10/100 Mbits,2xUSB 2.0,1xHDMI port

1xUSB 3.0

16 Gigabyte Module

1080p @ 60fps

50 Pin Telecom Connector

0 to 70°C

+5V-3A 2.5mm DC Jack

4 port

GSM 850/900/1800/1900 MHz

External Antenna 4 no's inbuilt in GSM Module www.allo.com Version 2.0 9

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1.4.2 SIP

• SIP (RFC3261) compliance

NAT support

Voice codecs: G722, G.711 A/U law

1.4.3 Network

• One 10/100 Mbps Ethernet interfaces

• Protocols: DHCP, TCP/UDP, Telnet, HTTP, TFTP

1.5 Warranty

Hardware Warranty: 1 year

If the GSM Gateway was purchased from a Distributor/reseller, please contact the company where the device was purchased for replacement, repair or refund. If the device was purchased directly from Allo.com, contact our Technical Support Team for a RMA (Return Materials

Authorization) number before the product is returned. Allo.com reserves the right to remedy warranty policy without prior notification.

Use the power adapter provided with the ALLO GSM Gateway. Do not use a different power adapter as this may damage the device. This type of damage is not covered under warranty.

2. Getting Started with GSM gateway

2.1 Hardware Installation

1. Unpack the items from the box

2. Plug one end of the RJ45 Ethernet cable into your Network Switch & other end into the WAN port of the GSM Gateway.

Use Straight-through Ethernet cable to connect between the unit & Router/Switch/PC

4. Insert the GSM SIM in to the GSM Channels.

5. Plug the power cable to the GSM Gateway; wait until the Gateway boot up completely.

Configure your GSM Gateway according to the instructions below.

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2.2 Accessing the Web GUI

GSM Gateway WEB GUI can be accessed by getting IP address of GSM Gateway through MAC address scanner or If you know the SIM No, you can directly manage the GSM Gateway using below comment by sending the SMS.

ALLOGSM “gateway password” INFO (Command to fetch the IP address of the gateway and basic status of GSM spans)

For an Example: ALLOGSM admin INFO

1) Make the setup as described in Hardware setup section, Lets access the WebGUI.

2) Launch the web browser and enter the IP address URL http://192.168.XXX.XXXof the GSM

GATEWAY..

Figure 5: Login Page

3) Login using the default username & password (Default: Username: admin; Password: admin).

It takes you to change the password and login again with the new password. Observe the WAN IP address on the dashboard, this will be used to access the GUI from the WAN interface.

4) If your network is not enabled with DHCP server, configure the WAN port IP address manually in the SETTINGS > Network Settings section as per your requirement.

Recommended Web Browser to access GUI is Mozilla Firefox. www.allo.com Version 2.0 11

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3. Setting up Features

3.1 Dash Board

ALLO GSM Gateway Dash Board summarizes the gateway status with a graphical display.

Detailed status of an individual entity is available under the Status Tab or it can be directly accessed by clicking on more.

Figure 6: Dashboard www.allo.com Version 2.0 12

GSM Gateway User Manual

4. SETUP

4.1 Basic

4.1.1 Network

Navigate through Setup > Basic > Network Settings

WAN Configuration:

DHCP When enabled and a DHCP server is available, the GSM Gateway will auto configure itself. If DHCP server is not available, select

“Static”, and fill in the Network Configuration.

IP Address

Net mask

Gateway

DNS

The static IP address corresponding to your WAN configuration.

The Net mask corresponding to your WAN configuration.

The IP address corresponding to your network Gateway (Router).

The IP address corresponding to a DNS server.

Figure 7: Network Settings www.allo.com Version 2.0 13

GSM Gateway User Manual

4.1.2 Date/Time

Navigate through Setup > Basic > Date/Time

Configuration Type

NTP Configuration

Date and Time of the GSM Gateway can be either set manually

(uses RTC) or automatically (through NTP). Default: Manual

Time Zone: Select the correct time zone for the location where the

GSM Gateway is installed using the Time Zone dropdown box.

NTP Server: URI or IP address of the NTP (Network Time Protocol) server, which will be used to synchronize the date and time. E.g.:

3.in.pool.ntp.org

Figure 8: Date/Time Configuration www.allo.com Version 2.0 14

GSM Gateway User Manual

4.1.3 GSM Settings

Navigate through Setup > Basic > GSM Settings

This section provides the ability to modify the GSM settings depending on the carrier with respect to the service provider

Figure 9: GSM Settings

Figure 10: Network Selection Mode

Network Selection Mode

GSM Name- User can select GSM span for which network mode is to be selected.

Network mode- User can select either automatic or manual network mode from the drop down list. www.allo.com Version 2.0 15

GSM Gateway User Manual

For Manual mode, we have to fetch available networks and user can choose preferable network.

Call Minute Settings

Call minutes can be limited for each span individually. Following are the limits.

1.

Total minutes:

A) For every span we can give a limit, i.e. number of minutes. This is the maximum number of minutes a user can make a call on selected span.

B) User can set alarm over email for the alarm limit.

2.

Call Duration: Moreover, call duration limiting timer can be selected for the outgoing call.

If the call duration feature is enabled, user can’t make a single call beyond that limit.

Figure 31: Call Minute Settings

Click GSM Settings Edit button, you will be navigated to Edit GSM Settings screen page. In this page you can edit the GSM name. www.allo.com Version 2.0 16

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Figure 12: Edit GSM Settings

GSM Name

Port State

GSM Name is the name for your system device

Enable/ Disable option allow user to change the state as per requirement

SIM PIN SIM PIN will be given by the provider

SMS Center A short message service center (SMSC) is a network element in the mobile telephone network

Forward SMS to Email Enter the Email-Id to forward the SMS to Email

Allow Anonymous Call IF this option enabled, the calls without caller ID will be allowed.

Call Waiting IF this option enabled, calls will be in waiting when user is busy.

Microphone Gain (TX) Enter the microphone gain value between -28 to 18.

Speaker Volume (RX) Enter the speaker volume/RX value between -28 to 18.

Band Selection Band selection can be done in Auto, Mono Band mode (850, 900, 900E,

1800, 1900 MHz) and Dual band mode (850/1900, 900E/1800 and www.allo.com Version 2.0 17

GSM Gateway User Manual

900E/1900). Default is AUTO

Echo Cancellation Enable /Disable option to allow user to configure according to the requirement.

(msec)

Module Auto Reset Module will reset after the given time out.

Timer

Please configure these settings after contacting support as incorrect updates may lead the system being faulty.

4.1.4 SIP Trunks

Navigate through Setup > Basic > SIP Trunks

SIP Trunks provides the interface to any SIP companion such as VoIP service provider, any SIP server or SIP clients. Add different types of interfaces, and configure the signaling & media settings for each trunk. SIP trunk registration is limited to 10 SIP trunks.

Figure 43: Create SIP Trunk www.allo.com Version 2.0 18

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Account Name

Username

Registration Mode

Authentication

Proxy Address

Outbound Proxy Address

Register

Registrar Address

Bridge PIN

Descriptive name for the SIP Trunk for user's reference.

Username of endpoint (e.g.: IPPBX) will use to authenticate with the gateway.

Whether the endpoint will register to this gateway or this gateway will register to the endpoint. a.

None: No Registration, IP Address peering of the

Gateway & Endpoint b.

To Gateway: Endpoint (IPPBX or VoIP Service Provider) register with the Gateway c.

c) From Gateway: Gateway register to the End point

(IPPBX or the VoIP Service Provider)

Enable, if Authentication is required by the End point (VOIP

Service Provider or IPPBX)

A username to use only for registration.

Password to authenticate inbound or outbound registrations or calls.

IP address or hostname with port of the endpoint (VOIP Service

Provider or IPPBX) where the calls will be diverted. Default port no.: 5060

IP address or hostname with port of the outbound proxy server.

This ensures that all the SIP packets are sent via specified proxy.

Specifying the port is not mandatory. Default port no.: 5060 e.g.: 192.168.0.222:5062 OR 192.168.0.222

Enable, if Registration to the End point (VOIP Service Provider or

IPPBX) is required.

IP address or hostname with port of the Registrar server where gateway must register to. Specifying the port is not mandatory.

Default port no.: 5060 e.g.: 192.168.0.222:5062 OR 192.168.0.222

You can set a PIN for outgoing calls on SIP trunk, thus you will set one more level of security. Leave it blank for unsecured mode.

Auth. Username

Password www.allo.com Version 2.0 19

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Advanced Options

DTMF

NAT

Set default DTMF mode for sending DTMF digits. Options:

 INBAND – sent along with audio (requires 64 kbit codec - alaw, ulaw)

 INFO – sent as SIP INFO messages

 RFC2833 – sent as RTP packets

 AUTO – System automatic selects the mode. Uses

RFC2833 if offered, inband otherwise.

Default: AUTO

Enable it, to address NAT-related issue for SIP & media sessions for this trunk.

Codec Configuration

Configuring NAT settings under SIP Global Settings is required) Default: disabled

Choose the available Codecs and set GSMority in the order in which gateway should prefer to send and receive audio.

Supported codecs are alaw, ulaw, G.729, G.722

Figure 54: SIP Trunks

4.1.5 GSM Lines

Navigate through Setup > Basic > GSM Lines

GSM Trunks provides the interface to any GSM companion such as GSM service provider. Create an interface for each span. www.allo.com Version 2.0 20

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Span Name

Trunk Name

Bridge PIN

Figure 65: Create GSM Line

Select the appropriate GSM Spans.

Descriptive name for the GSM Trunk for user’s reference.

You can set a PIN for outgoing call on GSM trunks, thus you can set one level of security. Leave it blank for unsecured mode.

Figure 76: GSM Lines

If you delete GSM lines and already route is present which is using particular GSM lines, you will get the below error message.

Line name is dependency with Calling Groups, Call Routing Rules, & Time Route Groups. www.allo.com Version 2.0 21

GSM Gateway User Manual

4.1.6 Routing Rules

Navigate through Setup > Basic > Routing Rules

A routing rule determines how a call is handled based upon certain characteristics such as dialed number, inbound trunk, DID, etc.

Name

Description

Incoming Type

Figure 87: Create Call Routing Rule

Descriptive name for the Call routing rule for user's reference.

Provide the description for the Call routing rule. (Optional)

Specify how the gateway should match incoming calls. The gateway can match on GSM Trunk, SIP Trunk or Calling Group. www.allo.com Version 2.0 22

GSM Gateway User Manual

Incoming From Specify the available trunk or calling group for the selected

Pattern

Incoming Type.

Specify the pattern to match the dialed string of the incoming call.

Pattern:

X: Any Digit from 0-9.

Z: Any Digit from 1-9.

[12345-9]: Any digit from 1 to 9.

N: Any Digit from 2-9.

".": Wildcard. Match one or more characters.

"!": Wildcard. Match zero or more characters immediately.

e.g.: X. – match at least one digit

988XXXX – match 988 followed by 4 digits

Trim Digits

Prepend Digits

Allows you to specify the number of digits that will be stripped from the beginning of the dialed string before the call is placed via the selected trunk. e.g.: If you configure the pattern as 9X. and you want to strip 9 then you should mention Trim Digits field as 1

Specify the digits to be prepended before the call is placed via the selected trunk. Those digits will be prepended after the dialing number is stripped. e.g.: If dialed number is 8789763010 and if you want to prepend

44 as a country code then mention in Prepend digits field as 44

Outbound Call Routes Select the preferred trunks or time route groups where calls are to be routed for this Routing rule. Ordering of the trunks in the

“Selected” column indicates the order in which call flows on failure. www.allo.com Version 2.0 23

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Figure 98: Call Routing Rules

4.2 Advanced

4.2.1 Calling Groups

Navigate through Setup > Advanced > Calling Groups

A calling group allows a group of trunks to be addressed when creating a call routing rule.

Multiple groups can be created with different combination of trunks, but of the same type (SIP or

GSM).

Figure 109: Create Calling Group www.allo.com Version 2.0 24

GSM Gateway User Manual

Group Name

Group Type

Trunks

Descriptive name for the Calling Groups for user's reference.

You can select group type as SIP or GSM Trunk. For e.g.: If you select

Group Type as SIP, SIP trunks will be listed in available Table.

Depending upon the Group Type you have selected, available trunks can be moved to “Selected” column, to be listed under this Calling Group.

Figure 20: Calling groups

4.2.2 Time-based Routing

Navigate through Setup > Advanced > Time-based Routing

Time routing routes calls to different locations based on the time of day and day of week, when a call is made.

Group Name

Description

Route To Trunk

Duration

Days

Descriptive name for the Time Route Group for user's reference.

Provide the proper description for the Time based routing rule.

(Optional)

Select the destination trunk where the call is routed to on matching the time. The destination can be any trunks – GSM Trunks/SIP

Trunks.

Specify the time range for which this routing rule will apply. Format: hh:mm

Select the day/days during which this routing rule will apply. www.allo.com Version 2.0 25

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Make sure that the current date and time are configured currently under

System > Date/Time Configuration.

4.2.3 SIP Global Settings

Navigate through Setup > Advanced > SIP Global Settings

SIP Global settings apply to all VoIP traffic.

Port Settings

Port Settings

SIP Bind Port

RTP Port Range

Figure 111: Port Settings

Choose a port on which to listen for SIP UDP traffic. Default:

5060

Range of port numbers to be used for RTP traffic.

Default: 16001- 17000

Make sure you configure this dynamic range of ports on your

NAT Router. When the GSM Gateway is behind a NAT and the

NAT is configured to do port forwarding with above mentioned port range for UDP ports. www.allo.com Version 2.0 26

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NAT Settings

Navigate through Setup > Advanced > SIP Global Settings

In this NAT Settings, user can select Stun Server IP or External IP function. These functions can help your VoIP device working properly behind NAT.

NAT Settings

NAT

Figure 122: NAT Settings

Stun Server IP

External IP

NAT option is checked, when the GSM Gateway is behind the

Router/Firewall. Select either Stun Server IP or External IP.

Default: disabled

If the GSM Gateway is behind a non-symmetric NAT router, it may be necessary to use STUN to allow GSM Gateway to reliably communicate via IP through the router. Enter a STUN server IP address or domain name in the STUN Server field. For a list of public STUN servers, please Refer to: http://www.voipinfo.org/wiki/view/STUN

Enter the NAT Traversal IP address i.e. Public IP Address of your internet, to communicate with Public Network when GSM

Gateway is behind the NAT. This IP address will substitute in all www.allo.com Version 2.0 27

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Local Net mask outgoing SIP messages instead of Local IP address.

Entering the Net mask of the local network of the GSM gateway allows it to identify the hosts falling within the same network.

E.g.: 192.168.2.0/255.255.255.0

Registration Timer

Navigate through Setup > Advanced > SIP Global Settings> Registration Timer

When the registration timeout is 0, user cannot register the gateway and it will be connected to the server directly. You can reference the setting parameters of the single server mode to register the gateway.

Figure 133: SIP Global Settings

Registration Timer

Default Registration Expiry

Minimum Registration Expiry

Maximum Registration Expiry

Default duration (in seconds) of incoming/outgoing registrations. Default: 120 sec

Minimum duration (in seconds) of registrations allowed by the Gateway. Default: 60 sec

Maximum duration (in seconds) of incoming registrations www.allo.com Version 2.0 28

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Registration Timeout

Registration Attempts allowed by the Gateway. Default: 3600 sec

Registration attempt will be retried till this duration (in seconds), if no response from the Registrar. (Outbound

Registrations only). Default: 20 sec

Number of registration attempts before giving up with registrar (Outbound Registrations only). Default: 0 (never give up)

QOS Settings

Navigate through Setup > Advanced > SIP Global Settings> QoS Settings

This QoS feature requires your QoS support of your network to improve voice data traffics. Please consult your network administrator for proper setting.

Signaling QoS improves the performance of SIP signaling. If local network device supports QoS, select this field accordingly.

Figure 144: Feature Settings

QOS Settings

ToS SIP

ToS Audio

CoS SIP

CoS Audio

Sets TOS for SIP packets

Sets TOS for RTP audio packets.

Sets 802.1p priority for SIP packets.

Sets 802.1p priority for RTP audio packets. www.allo.com Version 2.0 29

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4.2.4 Feature Settings

Navigate through Setup > Advanced > Feature Settings

It allows user to configure the call back settings like Max Retries, Retry time and wait time.

Figure 155: Feature Settings

Call back settings

Max Retries

Retry time

Wait time

Number of retries before failing (not including the initial attempt, e.g.0=total of 1 attempt to make the call).

It specifies the seconds between retries, don’t hammer an unavailable phone.

It specifies the seconds to wait for an answer.

4.2.5 Asterisk API

The Asterisk Manager Interface (AMI) allows a client program to connect to an Asterisk instance and issue commands or read events over a TCP/IP stream. GSM Gateway can be configured for

AMI in Setup > Advanced > Asterisk API.

General

When you click “Enabled” option, this page is available. It allows users to access the gateway API.

And the port number is default: 5038 (fixed). www.allo.com Version 2.0 30

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Asterisk API Interface- Manager

Figure 165: Asterisk API Interface

Manager Name

Manager Secret

Deny

Permit

Figure 177: Asterisk API Interface-Manager

Enter the name of the manager for Asterisk API Interface manager. E.g.:

Admin

Enter the password for the manager. Default Password: Admin

If you want to deny many hosts or networks, use char & as separator. E.g.:

0.0.0.0/0.0.0.0 or 192.168.1.0/255.255.255.0&10.0.0.0/255.0.

The user wants to permit many hosts or network, use char & as separator.

E.g.: 0.0.0.0/0.0.0.0 or 192.168.1.0/255.255.255.0 www.allo.com Version 2.0 31

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5. SMS

5.1 Inbox

Navigate through SMS> Inbox

SMS inbox feature allows you to check the inbox of each SIM cards inbox messages

SMS inbox will provide message details such us date and time, message from field information, message body and span information.” Options” tab in the SMS inbox help you to delete / View.

Date & Time

From

Message

Span ID

Options

Export

Figure 188: SMS Inbox

Date and time of the INBOX message

The source of the INBOX Message

It shows the body of message

On which span the message received

Two options are given (View and Delete )

This will allow to export the message in .csv format

Click Edit button, you will be navigated to SMS inbox. In this page you can edit the

Message. www.allo.com Version 2.0 32

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5.1.1 Create SMS

Navigate through SMS > Create/Compose.

Users can create and send the SMS in this page. And you can import numbers from a .CSV file here.

Figure 199: Create SMS

Click Download Template button, to download the GSM gateway Custom SMS.

5.1.2 Custom SMS

Navigate through SMS > Create/Compose.

This Custom SMS feature allows you to assign custom text on a group basis. User can choose the

SMS group name and .CSV file for sending SMS. E.g.: GSM_Gateway_Custom SMS (file name).

Figure 30: Custom SMS

Click Download Template button, to download the GSM gateway Custom SMS. www.allo.com Version 2.0 33

GSM Gateway User Manual

5.2 Groups

Navigate through SMS > Groups.

For sending sms, User has to make group of spans from which we can send SMS. A group can have minimum 1 and maximum 4 spans (for 4 port gateway). This Gateway will automatically schedule sms sending on free spans.

SMS can only be sent on Groups.

Figure 31: Create SMS Group

Figure 202: SMS Groups www.allo.com Version 2.0 34

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5.3 Create/Compose

Navigate through SMS > Create SMS

Create SMS features allow customers to send one to one message and also bulk sms. This feature also allow customer to upload the lists of message recipients and custom message in .csv format

GSM

To

Message

Custom SMS

For selecting the GSM channel

Destination number separated by semicolons or custom destination number list can be imported using IMPORT button in .csv format

Enter the body of your message.

Custom messages can be uploaded which is in .csv format. Template is available on the same page.

5.4 Outbox

Navigate through SMS > Outbox

It shows the status for outgoing SMS and the user can received current message sending status.

And also it shows the number of messages sends and failed.

If sending message is failed, user can download the list of filled messages in CSV format.

Figure 213: SMS Outbox www.allo.com Version 2.0 35

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5.5 Gateway Control

Navigate through SMS > Outbox

The GSM gateway can be controlled via SMS for the following commands.

1.

ALLOGSM “ gateway-password ” REBOOT (Command to reboot the gateway)

2.

ALLOGSM “ gateway-password ” RESTART ASTERISK (Command to restart asterisk)

3.

ALLOGSM “ gateway-password ” RESTORE CONFIG (Command to restore configuration to factory defaults)

4.

ALLOGSM “ gateway-password ” INFO (Command to fetch IP and basic status of GSM spans)

Figure 224: Gateway Control via SMS www.allo.com Version 2.0 36

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6. Features

6.1 Caller List

Navigate through Features > Caller list

It allows user to store numbers in the Caller list to the Direct Dial memory.

Figure 235: Caller List

Click Download Template button, to download the GSM gateway caller list.

Create Caller list

Figure 246: Create Caller list www.allo.com Version 2.0 37

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Name

Caller Id

Destination

Callback

User can enter the name for creating caller list.: E.g. John

User can make a call to GSM gateway from caller id and a call will be made to destination.

If the destination does not answer the call, (if call back enabled) a call will be made to Destination.

If destination answers the call, a call will be made to caller id.

Callback settings are available in Setup > Advanced > Feature Settings > Callback

Settings

Click IMPORT Button, user can import the caller list entries from a .CSV file format.

Figure 257: Import Caller List

6.2 Black List

Navigate through Features > Black list

The Blacklist contains a list of caller numbers that are rejected by the device when an incoming call from the caller is received and authentication is set to Blacklist.

Figure 268: Create Black List www.allo.com Version 2.0 38

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Name Enter the name for creating Blacklist. E.g. John

Number Enter the phone number. E.g.: +91 8056721319

Figure 39: Black List

6.3 Emergency List

Navigate through Features > Emergency list

It allows user to store emergency numbers in the Caller list to the Direct Dial memory.

In an emergency, call 911 or your local emergency number immediately from ALLO GSM

Gateway. An emergency is any situation that requires immediate assistance from the police, fire department or ambulance.

Figure 270: Create Emergency List www.allo.com Version 2.0 39

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Name

Number

Enter the name for creating Emergency list. E.g.:

Emergency Services

Enter the phone number. E.g.: 911 (must be in international number format)

6.4 Call Forwarding

Navigate through Features > Call Forwarding

With this service, you can have calls to your mobile phone forwarded to your office, home phone, or other registered number you registered.

Calls can be forwarded even if you turn off your mobile phone or are already on the line, so you will never miss another call.

Figure 28: Call Forwarding

Users have to fetch enable /disable call forwarding and choose the list of options.

6.5 Email to SMS

Navigate through Features > Email to SMS

GSM gateway can receive Email and send content (as mentioned in template) as SMS. To receive

Email on gateway, user has to configure an email client. Following are the settings.

Enable

Mail Server

Email ID

Enabled option.

It specifies Incoming mail Server for POP3 services.

Enter the login name of your email account. Note: This option might be different from your email address.

Password Enter your Password to login your Email.

Username (Optional) Enter your user name.

Security type User can choose the security type from the interface. www.allo.com Version 2.0 40

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7. TOOLS

7.1 Diagnostics

Navigate through Tools > Diagnostics

Analyze the functionality of the GSM Gateway with some of these diagnostic tools provided.

Figure 292: Diagnostics

Diagnostics Ping Result

It is used to check the packet loss and latency time from your SIP end client like IP Phone/ FXS gateways to check the quality of your network connections.

Enter the IP address of the IP Phone in your LAN and enter “PING ” Button, it wills displays similar to like this:

Figure 303: Diagnostics Result www.allo.com Version 2.0 41

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Diagnostics Trace route Result It is used to determine the route taken by packets across an IP network.

Figure 314: Diagnostics Trace Route Result

7.2 Backup/Restore

Navigate through Tools > Backup/Restore

Back Up:

Allow you to take the backup of the System configurations & save it to the local PC.

Restore:

Restoring from a new upload or backup file will destroy all current configurations and require a system reboot. All calls will be dropped and all current configurations will be destroyed.

Figure 325: Backup/Restore

Administrator password will not be restored on restoration. So you should still use same credentials as before restoration www.allo.com Version 2.0 42

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7.3 Upgrade Firmware

Navigate through Tools > Upgrade Firmware

The Firmware Upgrade page allows you to update the GSM Gateway with the latest release available, which can contain key updates, added functionalities and bug fixes. When a new release is available, download it and save to your local PC. Then, browse for the file, and click the

Upload button. Now your GSM Gateway will display a Progress Screen and will prompt you when your GSM Gateway is about to reboot. Let your GSM Gateway reboot, and wait to come back on.

Figure 336: Upgrade Firmware

During firmware upgrade there should not be any power or network disturbances, which may leads to GSM Gateway board faulty. Firmware up-gradation process will take few minutes. www.allo.com Version 2.0 43

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7.4 Factory Reset

Navigate through Tools > Factory Reset

This feature allows the system admin to erase the user configuration and the device will reset to the Factory Default Settings.

Figure 347: Factory Reset

Hardware Factory Reset will erase the call reports and software Factory Reset shall retain the previous CDR reports.

By clicking on Factory Reset, the device will reset to the Factory Default Settings. www.allo.com Version 2.0 44

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7.5 Balance Inquiry

Navigate through Tools > Balance Inquiry

This feature allow system admin to get UPTO DATE information regarding the account balance in each SIM ,this information can also send to admin email address. Administrator can monitor the balance history using the Tab “Balance History”

The balance information can be forwarded to a mobile no by selecting (Checking) the option “”

Send SMS for every Balance Inquiry “”

Figure 358: Balance Enquiry

Balance Inquiry Number This is the number provided by GSM service provider to check balance ex : *123# or *141# …etc.

USSD Reply

Balance Inquiry on

Scheduled Basis

Frequency

Unstructured Supplementary Service Data (USSD) is a protocol used by GSM cellular telephones to communicate with the service provider's computers. USSD messages are up to 182 alphanumeric characters in length.

Customer can configure the schedule for checking balance by selecting this option schedule for checking balance –Daily ,weekly, monthly

Day

Time schedule for checking balance in day (Mon- SUN ) schedule for checking balance in time settings Hours : Minutes

( HH:MM )

Balance Inquiry on every This option will check balance inquiry on every power ON www.allo.com Version 2.0 45

GSM Gateway User Manual

Power ON of the system

Send SMS for every

Balance Inquiry

Enter Mobile Number

Balance history

This option will send balance information to selected mobile no after each balance check

The mobile no to be configured to receive for forwarded balance information form the Gateway

This will provide the history of balance check

7.6 Recharge

Navigate through Tools > Recharge

This option allow system admin to recharge the prepaid SIM card using the wed GUI

Figure 369: Recharge www.allo.com Version 2.0 46

GSM Gateway User Manual

7.7 Module Diagnostics

Navigate through Tools > Module Diagnostics

We have manual module resets here in case of failure.

Figure 50: Module Diagnostics

7.8Schedule Reboot

Navigate through Tools > Schedule Reboot

We can schedule a reboot on daily, weekly and monthly basis for maintenance of the device.

Figure 51: Schedule Reboot www.allo.com Version 2.0 47

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8. Status

8.1 Call Reports

Navigate through Status > Call Reports

Call Reports displays a detailed list of calls pass through the GSM Gateway. The list can be generated on the bases of date range, CDR count, latest 50 entries or all entries. Generated report can also be exported to local PC as CSV file.

To create a new report select the Extension Range or Date range and click the “Generate” Report button. A list with call details will display in the Call Reports section. You can either export to your local PC or Print the Call reports.

Generate Type

Show entries

NO

Start Time

Caller

Figure 52: Call Reports

Default (last 50 entries)Show the last 50 calls

Based on date range - filter the calls according to the FROM and TO date entries

Based on CDR count – Based on CDR entry serial no

All – Display all

How many entries in the single page

Serial no of the CDR entry

Stating time of the call

Who originates a call www.allo.com Version 2.0 48

GSM Gateway User Manual

Callee The person who is called by the caller

Duration

Status

Owner

Link ID

Generate

Export

Print

The duration of the call

NO ANSWER –If the call landing on the Gateway not answered

Answer –If the call landing on the gateway answered

Busy – If the call landing on the gateway rejected by the user

Caller ID of the caller

Unique no generated by the Gateway

This button used when you sort CRD with generate type

To export CDR in .csv format

To Print CDR

8.2 SIP Trunk Status

Navigate through Status > SIP Trunks

SIP Trunk Status page displays detailed status of each SIP trunks available on the GSM Gateway.

Figure 373: SIP Trunk Status

Status

OK

OK

OK

OK

Reg. State

Registered

-

Request

Sent

Rejected

Description

Configured, Registered & reachable

Configured & Reachable, but no Registration

Configured, but Host not responding or unreachable

Configured & reachable, but

Registration failure

-

-

Check Registrar

Address

Check

Authentication www.allo.com Version 2.0 49

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UNREACHABLE Registered Configured, Registered, but not reachable

UNREACHABLE

UNKNOWN

-

-

Check Proxy Address

Configured, but not reachable Check Proxy Address

Not Registered Client not registered

Dynamic: Host IP is obtained dynamically on registration.

8.3 GSM Span Status

Navigate through Status > GSM Span

GSM Span Status page displays detailed status of each span name, Signal Strength, Service

Provider info and channel status available on the GSM Gateway.

Figure 384: GSM Span Status

Channel Status Description

Channel is Busy

Channel is Idle and ready to receive or make calls

Channel is not active(SIM not found ) www.allo.com Version 2.0 50

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8.4 Current Calls

Navigate through Status > Current Calls

Current Calls page displays detailed status of the real time calls available on GSM Gateway.

Figure 395: Current Calls

8.5 Network Status

Navigate through Status > Network

Network Status page displays detailed status of the network configuration on GSM Gateway.

Figure 406: Network Status www.allo.com Version 2.0 51

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9. Administrator

9.1 Reboot

Refer Below screen shot for Reboot, GSM Reload, WEB settings, Email Settings and Log out

Figure 417: Reboot

Reboot option will help customers / Technicians to reboot the device from GUI

9.2 GSM Reload

Navigate through Administrator > GSM Reload

We can reset the GSM module in case of failure.

9.3 Web Settings

Navigate through Administrator > Web Settings

Session Timeout

Pagination

Change Password

Language

Duration after which current web login session expires. Default:

3600 sec

Number of entries in a table per page to be displayed.

Modify Administrator password and User password.

Default Password for Admin: admin

Default User Name for User1 : GSM1

Default Password for User1: module1

We can set the different language like English, French and Spanish www.allo.com Version 2.0 52

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9.4 Email settings

Navigate through Administrator > Email Settings

Mail Server

Email-ID

Username

Password

TLS Support

The IP Address or domain name of the SMTP server

Specify the Administrator Email ID.

Authorized username of the Admin Email ID

Authorized password of the Admin Email ID

TLS setting to require mail to be transmitted via a secure connection when users correspond with specific domains and email addresses.

10.

USER Login

User login will be having only limited access to user, so that he can have only access to compose messages and view Outbox message of his module and he can only view his call status report.

Figure 428: User Login www.allo.com Version 2.0 53

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11. Appendix

11.1 SMS Sending and Receiving Options in Allo's GSM PCI cards for Asterisk

1. Sending SMS

There are two modes for sending SMS such as PDU mode and text mode. PDU mode supports a few languages’ characters for sending. Text mode currently supports only English characters.

To send SMS, chan_allogsm provides three methods: i.

Sending SMS on the Asterisk console (only supports English characters).

Usage: allogsm send sms <span><destination number><sms contents>

E.g. allogsm send sms 1 135xxxxxxxx “Hello World!” ii.

Sending SMS over Linux Shell.

Usage: asterisk - rx “allogsm send sms <span><destination number><sms contents>”

E.g.

asterisk – rx “allogsm send sms 1 135xxxxxxxx \”Hello World!

\”” iii.

Send SMS over dialplan.

Usage: SendSMS (<span>, destination number, sms content)

E.g. SendSMS (1,135xxxxxxxx, “Hello World!”)

2. Receiving SMS

The sms will be saved in /var/log/asterisk/sms/receive_message when system receives. At this moment, it will trigger corresponding contexts and sms priorities over dialplan.

E.g. exten =>sms, 1, xxxxxxxxxxx

(must use sms so that trigger sms receiving). It might be different for each span

3. Additional Variable settings in Dialplan.

Sending Side i.

Set (CHAR_CODING=encoding); set up encoding mode of sending sms. Currently supported GSM for text mode and HEX for PDU. www.allo.com Version 2.0 54

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E.g. Set (CHAR_CODING=GSM) ii.

Set (SMSC=sms centre number); set up centre number of sms.

E.g. Set (SMSC=861380755500)

Receiving Side i.

${SMSSRC}; sms sender number. ii.

${SMSTXT}; sms contents. iii.

${SMSPDU}; PDU codes of sms. www.allo.com Version 2.0 55

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