PRESSURE COOKER OVATE

USER MANUAL

Model No.: GW22708 (8.5 Qt)

Please read through this manual carefully before use

IMPORTANT SAFEGUARDS AND TIPS

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2

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Contact Our Customer Care Team

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(Normally the serial number is on the bottom of the product. Please check there first.)

Specifications

Voltage: 120V, 60Hz

Watts: 1300W

Capacity of Inner Pot: 8.5 Qt

Working Pressure: 0-82.7kPa / 11.99PSI

TABLE OF CONTENTS

Register Your Product............................

Specifications...........................................

Important Safeguards...........................

Parts and Accessories............................

Control and Features..............................

Cooking Programs...................................

10

General Operating Instructions...........

8

11

4

6

2

2

Before First Use.............................

Getting Started..............................

11

12

Safely Open the Lid After Cooking..

14

Safety and Cooking Tips........................

15

Internal Temperature Chart...........

Pressure Canning....................................

15

16

Using the Yogurt Preset.........................

18

Care and Cleaning...................................

19

Troubleshooting & Error Codes............

20

Warranty...................................................

22

IMPORTANT SAFEGUARDS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE

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1. DO NOT touch hot surfaces of pressure cooker. Use side handles for carrying.

2. DO NOT place the pressure cooker on or near a hot gas or electric burner, or in a heated oven.

3. This pressure cooker is intended for countertop use only. ALWAYS operate the appliance on a horizontal surface that is level, stable, and noncombustible.

4. For Household use only. DO NOT use pressure cooker for anything other than its intended use. Not intended for outdoor use.

5. NEVER deep fry or pressure fry in the cooker with oil.

6. DO NOT let cord hang over the edge of table or counter, and DO

NOT let it touch hot surfaces.

7. DO NOT use pressure cooker in electrical systems other than

110-120V~/60Hz for North

America.

8. DO NOT operate cooker if the cord or plug is damaged, or after the cooker malfunctions, or has been damaged in any manner.

9. DO NOT open the pressure cooker until it has cooled, and all internal pressure has been released. If the floater valve is still up or the lid is difficult to turn, it is an indication that the cooker is still pressurized – DO NOT

FORCE IT OPEN.

10. For all pressure-cooking programs, the total amount of pre-cooked food and liquid in the inner pot should not pass the 4/5 line. When cooking food that expands during the cooking process such as rice, beans or vegetables, the inner pot should not be filled past the 16 CUP line.

Overfilling may risk clogging the steam release and developing excess pressure. This may also cause leakage, personal injury, or damage to the cooker. These fill level warnings do not apply to non-pressure-cooking programs, such as Sauté and Slow Cook.

11. Make sure the pressure valve handle is in the Sealing position for all the pressure-cooking programs.

12. This appliance should not be used by or near children or by individuals with disabilities or limited knowledge in using pressure cookers.

13. DO NOT IMMERSE the cooker base in water. To protect against electric shock, DO NOT IMMERSE the cord, power plug, or cooker in any liquid.

14. ALWAYS connect the plug to the cooker first before plugging the power cord into an outlet. This cooker must be connected to a dedicated outlet.

15. ALWAYS turn controls off first and remove plug from the outlet before disconnecting the power cord from the cooker. Unplug the cooker from the outlet when not in use and before cleaning.

IMPORTANT SAFEGUARDS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE

16. ALWAYS allow the cooker to cool down before cleaning, putting on or taking off parts.

17. USE EXTREME CAUTION when moving a pressure cooker containing hot liquids.

18. This appliance cooks under pressure. Improper use may result in scalding injuries. Make certain the lid is properly closed before operating.

CAUTION: To reduce the risk of electric shock, cook only in the included removable inner pot.

19. Use of accessories and parts that are not recommended or supplied by the manufacturer may cause the cooker to malfunction or cause serious hazardous situations including personal injury. Other brands may not have the correct curvature to match the heating element.

20. BE AWARE that certain foods can foam, froth, sputter and clog the steam release. Some of these include applesauce, cranberries, pearl barley, oatmeal and other cereals, split peas, noodles, macaroni, rhubarb, and spaghetti.

These foods should not be cooked under pressure cooking settings unless as directed in pressure cooker recipes.

21. ALWAYS check the pressure valve, floater valve, and anti-block shield for clogging before use.

22. If the pressure cooker begins to malfunction during use, immediately unplug the cord.

DO NOT USE OR ATTEMPT TO repair a malfunctioning appliance!

23. CAUTION: HOT SURFACES. This appliance generates heat, and steam may escape during use.

Proper precautions must be taken to prevent the risk of personal injury, fires, and damage to property.

24. DO NOT USE the GoWISE USA

Pressure Cooker for any purpose other than described in this manual.

25. NEVER operate the appliance unattended.

26. If the GoWISE USA Pressure

Cooker is used improperly, for professional or semi-professional purposes, or if it is not used according to the instructions in this user manual, the warranty becomes invalid, and the manufacturer will not be held liable for damages.

WARNING: Spilled food can cause serious burns. Keep appliance and cord away from children. NEVER

DRAPE cord over the edge of the counter, NEVER USE outlet below the counter, and NEVER USE an extension cord.

SAVE THESE

INSTRUCTIONS

5

6

PARTS AND ACCESSORIES

PARTS

1

1. Pressure Valve

2. Pressure Cooker Lid

3. Silicone Sealing Ring

4. Inner Pot

5. Exterior Pot

6. LED Display

7. Control Panel

8. Base

9. Heating Plate

10. Socket

2

3

4

5

6

7

8

9

10

PARTS AND ACCESSORIES

ACCESSORIES

1.

Mesh Basket

2. Flat Steamer Rack

1

2

7

CONTROL AND FEATURES

8

BUTTONS

SAUTÉ: Starts the Sauté function.

SLOW COOK: Starts the Slow Cook function.

PRESSURE: Adjusts the pressure level between low, medium, and high.

PRESET: Cycles through the preset options

DELAY: Delays the cooking process for up to 24 hours*

KEEP WARM/CANCEL: Keeps food warm for up to 24 hours; stops the cooking process

TEMP/TIME: Adjusts temperature and time of cooking presets or manual function

UP & DOWN arrows: Increase or decrease TEMP & TIME and DELAY

* DO NOT use the Delay Timer with food items that will perish before your cooking cycle is set to begin.

NOTES:

• SAUTÉ: Th is function will not work if the pressure cooker lid is used.

The cooker will beep and flash

“Lid” on the control display.

• The pressure cooker lid can be used for SLOW COOK and KEEP

WARM functions. The lid can be removed at any time during the cooking function.

CONTROL AND FEATURES

USING THE DISPLAY CONTROLS

1. Starting Up

When the cooker is plugged in, it will automatically go into standby mode. The LED display will show

“- - - - “ and all the available preset cooking programs.

2. Program and Function Selection

Press PRESET repeatedly to cycle through and select the desired cooking program.

Press SAUTÉ, SLOW COOK, or

KEEP WARM/CANCEL to select one of these functions.

3. Adjust Pressure

To adjust pressure settings, press the PRESSURE button to adjust pressure levels between low, medium, and high.

4. Adjust Time and Temperature

Press the TEMP/TIME button to toggle between temperature and time settings. Use the “ ” and

“ ” arrows to adjust.

NOTE: Each cooking program and function is set with a default time, temperature, and pressure level that may be adjustable.

Refer to page 10 to see which settings are adjustable and not adjustable.

5. Delay Timer

Press the DELAY button to set the delay timer for up to

24 hours. Adjust the time in

30-minute increments using the “ “ and “ “ arrows, or by continuing to press the DELAY button until your preferred delay time is selected.

NOTE: DO NOT use the Delay

Timer with food items that will perish before your cooking cycle is set to begin.

6. Automatic Start

Once you have selected your desired program or function and adjusted as needed, simply step away. Your pressure cooker will automatically begin the cooking cycle after about 10 seconds unless the delay timer has been set.

7. Keep Warm/Cancel

For most presets, after your cooking cycle is complete, it will automatically switch to Keep

Warm mode*. Press the KEEP

WARM/CANCEL button at any time to stop the cooking cycle.

* The Yogurt and Sauté presets will switch to standby after their cooking cycles complete. Slow

Cook will switch to standby if the set temperature is less than the

Keep Warm temperature.

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COOKING PROGRAMS

*Adj. = Adjustable

Dflt. = Default

P. = Pressure

Function

/Preset

Dflt.

Time

Adj.

Time

Dflt.

P.

Sauté

Slow Cook

Keep Warm

20 min

2 hr

//

1-30 min

1-20 hr

(30 min increments)

//

Manual 10 min 1-120 min

//

//

//

Low

Canning

Steam

Yogurt

Oatmeal

Potato

RIce

Meat

Soup

Beans

Poultry

Eggs

**PRESSURE LEVEL:

Low = 50kPa / 7.25PSI

Medium = 60kPa / 8.70PSI

High = 70kPa / 10.15PSI

Canning = 82.7kPa / 11.99PSI

10

45 min

8 min

8 hr

8 min

10 min

8 min

20 min

30 min

35 min

20 min

4 min

10 min-2 hr

(5 min increments)

1-20 min

6-24 hr

(30 min increments)

5-30 min

5-30 min

5-25 min

10-45 min

20-40 min

25-45 min

5-30 min

3-5 min

High*

Low

//

High

High

Low

High

Medium

Low

Medium

High

//

//

//

//

//

//

//

//

//

N

Y

Y

Y

Y

Y

Y

Y

Y

Adj.

P.

Y/N

N

N

N

Y

Adj.

Temp

//

195°F

(160-175-

195-205)

//

320°F

(140-160-

175-195-

210-230-

250-265-

285-300-

320-340-

355)

Delay

Timer

//

24 hr

//

24 hr

N // 24 hr

Y // 24 hr

//

24 hr

24 hr

24 hr

24 hr

24 hr

24 hr

24 hr

24 hr

Keep

Warm

Time

//

24 hr

24 hr

24 hr

24 hr

24 hr

//

24 hr

24 hr

24 hr

24 hr

24 hr

24 hr

24 hr

24 hr

GENERAL OPERATING INSTRUCTIONS

BEFORE FIRST USE

1. Please pay attention to the warnings and safeguards in this manual to avoid any injury or property damage.

2. Unbox the Unit and place on a countertop or flat surface away from any water source and near a polarized outlet. Before plugging in the Unit, remove accessories from the Inner Pot.

Unwrap accessories.

3. Wash the inner pot, lid, silicone sealing ring, and accessories with soapy water. Rinse with warm water and dry thoroughly.

NOTE: We recommend doing an initial test run with water to learn the controls and how the cooker operates before cooking your first meal. Follow steps 1-4 in “GETTING STARTED” (pg.

12) and use at least 3 cups of water.

11

GENERAL OPERATING INSTRUCTIONS

GETTING STARTED

1. To open lid, grip the lid lock handle and turn clockwise, as indicated on handle, and lift upward.

a

2. Remove the inner pot and place cooking ingredients inside.

Monitor the level of the water and ingredients per cooking instructions to ensure they do not exceed the MAX LINE 4/5 marking on the inner pot.

Rice, beans, or other ingredients that will expand during cooking should not be filled beyond the

“16 CUP” marking.

b

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NOTE: DO NOT put the pressure cooker lid on while using the SAUTÉ function. The cooker will beep and flash “Lid” on the display.

3. Clean and towel dry the external surface of the inner pot and place it inside the cooker, rotating it slightly to ensure proper contact with the heating element.

Make sure there is no material between the inner pot and the exterior pot before you insert it into the cooker.

GENERAL OPERATING INSTRUCTIONS

GETTING STARTED

4. To close the lid, place lid on the pressure cooker and turn the handle counter-clockwise to

CLOSE position as indicated on the handle until the lid locks in place a b

5. Select a cooking program by pressing the PRESET button.

6. Adjust cooking settings by pressing the PRESSURE and

TIME/TEMP buttons.

NOTE: Refer to page 9 “USING

THE DISPLAY CONTROLS”.

7. The cooker will automatically start after 10 seconds. The pressure cooker will beep and the pressure level bars and “- - - -” lines will flash until the selected pressure level and temperature are reached. The display will then begin counting down from the set cooking time and the pressure level bars will no longer flash.

CAUTION: Make sure the lid is closed and properly aligned before use. If the lid is not closed properly, the cooker will not start. The cooker will beep and flash “Lid” on the display.

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GENERAL OPERATING INSTRUCTIONS

HOW TO SAFELY OPEN THE LID AFTER COOKING

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If pressure cooking, ALWAYS make sure that all the pressure in the cooker has been released before attempting to open the lid.

Release pressure in one of the following ways:

1. Quick Release:

Turn the Pressure Valve handle to the “Venting” position to let out steam until the floater valve drops down.

2. Natural Release:

Allow the cooker to cool down naturally until the floater valve drops down. This process can take up to 40 minutes or longer depending on the amount of food in the cooker. Place a wet towel on the lid to speed up cooling.

After the cooling has finished, turn off Keep Warm mode if it is turned on.

NOTE: It is recommended to use Natural Release for foods with a large liquid volume or starch content, such as porridge, congee, etc. Thick liquids may splatter out if the Quick Release method is used.

SEALING VENTING

FLOATER VALVE UP

FLOATER VALVE DOWN

CAUTION: Please keep hands and face away from the top of the pressure valve when using Quick

Release . The escaping steam is very hot and can cause scalding.

CAUTION:

• During the pressure release process, protect your skin by avoiding any contact with escaping steam and DO NOT touch the stainless-steel portion of the Lid. Press down gently on lid and turn it clockwise until the lid meets resistance. Lift carefully and set aside. Avoid personal injury resulting from hot unit surfaces and dripping liquids.

• DO NOT open the lid until pressure inside the pot is completely released. As a safety mechanism, the lid is locked and cannot be opened until the floater valve drops.

DO NOT ATTEMPT TO FORCE

OPEN THE LID.

SAFETY AND COOKING TIPS

INTERNAL TEMPERATURE CHART

*This chart should be used to check the temperature of cooked meats. Always review USDA Food Safety Standards.

Food

Beef + Veal

Type

Ground

Steaks, Roasts: Medium

Steaks, Roasts: rare

Internal

Temperature

160°F (70°C)

160°F (70°C)

145°F (63°C)

Chicken + Turkey

Breasts

Ground, Stuffed

Whole bird, legs, thighs, wings

165°F (75°C)

165°F (75°C)

165°F (75°C)

Fish + Shellfish

Lamb

Pork

Any type

Ground

Steaks, Roasts: medium

Steaks, Roast: Rare

Chops, Ground, Ribs, Roasts

Fully cooked Ham

145°F (63°C)

160°F (70°C)

160°F (70°C)

145°F (63°C)

160°F (70°C)

140°F (60°C)

• EXTREME CAUTION should be taken when moving the pressure valve handle to the Venting position. Keep hands and face away from the pressure valve openings. Failure to comply may result in scalding or serious injury.

• DO NOT open the lid until pressure inside the cooker is completely released. As a safety mechanism, the lid will remain locked and cannot be opened until the floater valve drops.

• When opening the lid, the inner pot may stick to the lid. This is caused by vacuum due to cooling. To release the vacuum, move the pressure valve handle to the Venting position.

• If the floater valve is stuck, move the pressure valve to the Venting position. If all the steam has released, push the floater valve down with a pen or long stick.

• ALWAYS add at least 1 cup of water or other liquids so enough steam can be generated to cook under pressure. These include cooking sauces, wine, beer, stocks, juices of fruit and vegetables. Oils and oil-based sauces do not have enough water content and will not account for the required liquid volume.

• The time to build pressure and cook will vary according to the temperature and quantity of the ingredients. Food that is cold or frozen will take longer to cook than food that is at room temperature.

• The Delay Timer is not recommended for porridge, oatmeal or other foamy and thick liquids. Cooking progress should be monitored when cooking these foods.

15

16

PRESSURE CANNING

Canning allows you to preserve fresh and cooked vegetables, fruits, meats, jellies, and jam. It is very important that you read this guide and follow all steps carefully to ensure that the food has been processed properly and is safe for consumption.

Experimenting with cooking times, ingredients, and temperatures is very dangerous and risky when it comes to canning. Be sure that you are using the exact time, temperature, and method specified in the canning recipe. This will help protect the food from harmful bacteria, molds, and enzymes. In addition, too much time will destroy the nutrients and flavor.

Food enzymes that promote the growth of molds and yeasts (causing food to spoil), can be destroyed by reaching a temperature of 212°F with steam canning methods.

However, other contaminants such as salmonella, staphylococcus aureus, and clostridium botulinum

(cause of botulism) may develop.

A temperature of 240°F must be reached to kill these harmful bacteria.

NOTE: Improper canning can lead to serious health consequences. The temperature at which water can boil varies depending on sea level. The

GoWISE USA pressure cooker will operate up to a maximum altitude of 2,000 ft. above sea level. DO NOT

USE THIS UNIT FOR PRESSURE

CANNING ABOVE AN ALTITUDE OF

2,000 FT.

HOW TO CAN

1. Prepare and mix ingredients as instructed in your recipe.

2. Fill an 8-oz. clean canning jar to the level shown in Figure 1. DO

NOT exceed the level shown, as there needs to be at least 1-inch of headspace at the top.

Figure 1.

1” headspace liquid level

3. Gently tap the sides of the jar to remove any trapped air bubbles.

Or, press a spoon between food and jar to remove the bubbles as shown in Figure 2.

Figure 2.

PRESSURE CANNING

HOW TO CAN

4. Install a clean lid on top of the jar and then add a screw band to tighten in place. (Figure 3.)

Figure 3.

5. Place the inner pot inside the pressure cooker, and the rack inside the pot.

6. Place filled, sealed jars onto the rack. DO NOT OVERFILL. Make sure the jars are not touching each other.

7. Pour hot water over the jars into the insert pot until the water level is about ¼ of the way up the sides of the jars.

8. Place and lock the pressure cooker lid on top. Select the

Canning preset and make adjustments for your canning recipe.

9. Once the cooking process has completed, it will automatically switch to Keep Warm mode. Turn the Pressure Valve handle to the

“Venting” position to release the pressure.

10. Once all the pressure is released, carefully remove the pressure cooker lid.

11. Remove the hot jars using canning tongs and place them on a heat-resistant surface.

Allow the jars to cool to room temperature.

CAUTION: Be careful when removing the jars from the inner pot. Always use heat resistant gloves or tongs, as the jars will be very hot.

12. Once the jars are cool, remove the screw bands. The lids should be tightly sealed to the jars. There should not be a springing or popping sound when pressing the middle of the lid. If there is, DO NOT STORE this food for future use. It must be reprocessed immediately or refrigerated and used within a few days.

NOTE: DO NOT retighten lids after processing the jars. The contents contract as jars cool, pulling the selfsealing lid firmly against the jar to form a high vacuum. If screw bands are too tight, liquid will escape from jars during the process and it will not seal. Over tightening the lids will also cause damage to the lid and jar. They should only be removed after jars have cooled.

CAUTION: The GoWISE USA pressure cooker will not effectively operate as a pressure canner at an altitude of 2,000 ft. above sea level.

17

USING THE YOGURT PRESET

HOW TO MAKE YOGURT IN A PRESSURE COOKER

Prior to using the Yogurt preset

(which maintains the correct temperature for creating yogurt), you must boil the milk using the Steam or Sauté function first.

If making your yogurt in jars, it is best to use the Steam function to begin.

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1. Place the inner pot into the cooker and place the rack into the pot.

2. Fill mason jars with milk and place them onto the rack inside the pot (without lids). Add ½ cup of water to the pot and close the pressure cooker lid.

3. Select the Steam preset and adjust the pressure to low.

Adjust the time to 1 minute.

The pressure cooker will start automatically after 10 seconds.

4. Once the pressure cooker beeps, use the quick release valve to release any remaining pressure before opening the lid. Carefully remove the mason jars from the cooker and place onto a heat resistant surface. Allow milk to cool down to 115°F (use an external thermometer).

NOTE: Use tongs or oven mitts to remove the mason jars, as the jars and contents will be very hot.

5. Once the milk has cooled down, add your yogurt or yogurt starter to the milk and stir until there are no chunks.

6. Place the jars back into the cooker and close the lid.

7. Select the Yogurt preset and select a cook time between 6-24 hours. The longer you set it for, the tangier your yogurt will be.

8. When finished, use tongs to remove the mason jars, add the lids and store for later! For Greek yogurt, strain the yogurt prior to storing.

If making your yogurt in one large batch, it is best to use the Sauté function to begin.

1. Place the inner pot into the cooker and place the rack into the pot.

2. Pour 1/2 gallon of milk into the pot.

3. Select the Sauté function, and gently stir the milk as it heats up.

Sauté the milk until it reaches a temperature of at least 180°F.

Turn off the sauté function and allow the milk to cool to 115°F.

4. Once the milk has cooled down, add your yogurt or yogurt starter to the milk and stir until there are no chunks.

5. Close the pressure cooker lid and select the Yogurt preset. Choose a cook time between 6-24 hours.

The longer you set it for, the tangier your yogurt will be.

6. When finished, place yogurt in a container for storing. For Greek yogurt, strain the yogurt prior to storing.

CARE AND CLEANING

CAUTION: ALWAYS remove the pressure valve and pin to clean the opening and remove any blockage that might have occurred during the cooking process. THIS MUST BE

DONE AFTER EACH USE.

DO NOT attempt to repair the

Pressure Valve yourself. Contact

Customer Care at 855-233-9199 for more information.

Cleaning:

• Remove the lid and gently wipe down with a damp, soapy cloth, gently rinse with clear water and wipe dry with a soft cloth.

• Clean the silicone sealing ring after each use by removing it from the lid and washing it separately with warm, soapy water, rinsing it with clear water and wiping it dry with a soft cloth.

• Remove the inner pot and wash with warm, soapy water. Rinse with clear water and wipe dry with a soft cloth.

NOTE: The inner pot is dishwasher safe, but the ceramic coating may wear faster if consistently washed in the dishwasher.

• Wipe the inner cooker base rim and blot dry with cloth to prevent rusting of the exterior cooking rim.

• Clean the outer body with a damp, soft cloth or sponge.

• NEVER use harsh chemical detergents, scouring pads or powders on any of the parts or components.

• NEVER immerse the outer housing and power cord in water or any other liquid.

After Cleaning:

• Be sure to properly position the silicone sealing ring back on the pressure cooker lid.

• Check the pressure and floater valve to ensure that they are working properly and free of debris.

19

TROUBLESHOOTING & ERROR CODES

Problem Possible Cause Solution

Difficulty with closing the lid

Difficulty with opening the lid

Steam leaks from the rim of the lid

Steam leaks from the float valve

Float valve unable to rise

Steam comes out from the pressure valve non-stop

Rice is half cooked or too hard

Rice is too soft

Silicone sealing ring is not properly installed

Floater valve is in the popped-up position

Pressure is not fully released from the pressure cooker

Floater valve is stuck in the popped-up position

No sealing sealing ring

Food debris attached to the silicone sealing ring

Silicone sealing ring damaged

Lid not closed properly

Food debris on the floater valve and silicone ring

Floater valve silicone ring worn out

Too little food or water in the inner pot

Floater valve obstructed by the lid locking pin

Pressure valve not in the

Sealing position

Pressure controls fail

Too little water

Lid opened too early

Too much water

Remove and reposition the sealing ring properly.

Slightly press the floater valve downward.

Position the steam release valve in the

Venting position to reduce internal pressure. Open the lid after the pressure is completely released.

Press the floater valve lightly with a pen or long utensil.

Install the silicone sealing ring.

Clean the silicone sealing ring.

Replace the silicone sealing ring (contact

Customer Care Team).

Open and then close the lid again.

Clean the floater valve and silicone ring.

Replace the floater valve and silicone ring

(contact Customer Care Team).

Add water according to the recipe.

Close the lid completely, see “General

Operation Instructions” section (pg. 13).

Turn the pressure valve handle to the

Sealing position.

Contact Customer Care Team

Adjust dry rice and water ratio according to the recipe.

After cooking cycle completes, leave the lid on for 5 more minutes.

Adjust dry rice and water ratio according to the recipe. In a pressure cooker this is often a 1:1 ratio

(vs. 2:1 like a standard rice cooker)

20

TROUBLESHOOTING & ERROR CODES

Problem

Display remains blank after connecting the power cord

Occasional ticking or light cracking sound

Displays “E03” error code

Possible Cause

Bad power connection or no power

Cooker’s electrical fuse has blown

The sound of power switching and expanding pressure board when changing temperature

Bottom of inner pot is wet

ERROR CODES

Solution

Inspect the power cord to ensure a good connection check if power outlet is active.

Contact Customer Care Team

This is normal.

Wipe bottom of the inner pot dry before cooking.

Food burned on the bottom of the inner pot

Overheating, power board is malfunctioning

Clean the sticky or burned food off the inner pot.

Contact Customer Care Team

Displays “E01”, “E02” or “E04” error code

The cooker is malfunctioning

Contact Customer Care Team

Customer Care Team

855-233-9199 [email protected]

Live Chat at gowiseusa.com

M-F 8:30am - 4:00pm MST

21

WARRANTY

GoWISE USA warrants all products against defects in materials and workmanship for one (1) year effective from the date of purchase.

GoWISE USA will replace any products that are found to be defective due to manufacturer flaws based on eligibility. Refunds issued by

GoWISE USA must be purchased directly from GoWISE USA and are only available to the original purchaser within the first 30 days. We do not issue refunds for items bought by thirdparty retailers.

This warranty extends only to personal use and does not extend to products that has been used for commercial, rental or any other use this product was not intended for. There are no warranties other than the warranties expressly set forth with each product.

This warranty is non-transferrable. GoWISE USA is not responsible in any way for any damages, losses, or inconveniences caused by equipment failure by user negligence, abuse, or use noncompliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual.

This warranty only covers purchases within the 48 contiguous States of United States of America. For purchases made outside the 48 contiguous states, such as, AK, HI, PR or Canada; upon receipt of a proven defect by video or picture, we will replace the unit under the

1-year warranty, however the replacement will only ship to a freight forwarder or an address within the 48 contiguous United States. The consumer is responsible for arranging shipment outside of the 48 contiguous states.

GoWISE USA assumes no liability for damage caused using this product other than for its intended use or as instructed in the user manual.

Some states do not allow this exclusion or limitation of incidental or consequential losses, so the foregoing disclaimer may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

ALL EXPRESSED AND IMPLIED WARRANTIES INCLUDING THE

WARRANTY OF MERCHATIBILITY, ARE LIMITED TO THE PERIOD OF

THE LIMITED WARRANTY.

NOTE: General Warranty excludes refurbished / auction items.

22

WARRANTY

Additional 60-Days Warranty

You can extend your 1-year warranty by an additional 60 days. Log onto www.gowiseproducts.com/apps/ product-registration and register your product within the first 14 days of your purchase for the extended warranty.

DEFECTIVE PRODUCTS & RETURNS

If your product is defective within the 1-year warranty period, please email our Customer Care Team at [email protected]. To expedite your issue, please provide at least 3 of the 4 items below:

1.

2.

3.

4.

Copy of the invoice, order information, or gift receipt showing the date of purchase

Serial number, usually found on a sticker located on the bottom on back of the unit

Picture or video of the issue or defect that you are experiencing

Shipping address information

Authorized Retailers:

Amazon

GoWISE USA

WayFair

Houzz

Home Depot etailz

MorningSave.com

Bed Bath & Beyond

Jet.com

Walmart.com

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• To ensure the correct use of this appliance, read these instructions carefully and thoroughly.

• Please keep this manual for future reference.

• Thank you for purchasing this

GoWISE USA Pressure Cooker.