FP PostBase Vision Reference Manual
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postbase vision
Mailing system
Reference Guide
2 PostBase Vision
About this Reference Guide
Target audience This Reference Guide is intended for operators and administrators of the PostBase Vision mailing system.
Contents This Reference Guide describes the installation and commissioning, the proper use as well as cleaning and maintenance of the PostBase Vision mailing system. Functions that are only available for particular system configurations are marked by an additional note, e.g. (optional) .
Further documents The Installation and safety manual is an excerpt from this Reference Guide. It contains information for your safety and describes how to set up and commission the PostBase Vision mailing system.
The Quick Reference Guide (leaflet) provides an overview of the most important functions for everyday use.
In this Reference Guide, the product name appears in its plain form “PostBase Vision”.
The following keywords and signs identify the safety instructions and additional information in this manual:
Warning! indicates a potentially hazardous situation which could result in death or serious injury if disregarded.
Caution! indicates a potentially hazardous situation which could result in minor or moderate injury if disregarded.
Caution! indicates an increased risk or a risky situation which could result in damage to property if disregarded.
A tip offers advice or additional suggestions for improving the operation.
Illustrations The display illustrations in this manual are examples that may differ from the actual display on your PostBase Vision.
The explanation of the safety signs and product safety labels on
the PostBase Vision mailing system can be found on page 173.
Contents 3
About this Reference Guide _____________________________________2
1 For your safety ________________________________________________8
2 PostBase Vision mailing system – Short profile ____________________10
Things worth knowing about the PostBase Vision ______________10
PostBase Vision postage meter ____________________________13
PostBase Vision Feeder (optional)
___________________________15
3 Installation and commissioning _________________________________17
Step 1: Unpacking and checking the contents of the package _________17
Assembling the PostBase Vision _________________________20
Assembling the sealer (optional)
___________________________22
Connecting the PostBase Vision _________________________23
Turning on the PostBase Vision __________________________25
Installing the PostBase Vision ___________________________25
Installing the PostBase Vision Feeder
(optional) _______________31
4 The basics of operation ________________________________________37
Turning the PostBase Vision on / off ________________________37
Standby (Sleep mode) ___________________________________38
Screen elements and operation philosophy ___________________39
The touch screen _______________________________________39
The Home screen ______________________________________42
The menu bar __________________________________________43
The menu _____________________________________________43
Selection lists __________________________________________44
Setting menus _________________________________________44
On-screen keyboard ____________________________________45
Pop-up windows ________________________________________46
Procedures / wizards ____________________________________46
Setting the display angle _________________________________47
Setting the display brightness _____________________________47
Setting the volume ______________________________________48
Inserting labels _________________________________________49
Setting up the catch tray _________________________________50
Using the Drop Stacker (optional)
____________________________50
4 PostBase Vision
5 Setting the meter imprint _______________________________________ 51
Postage / USPS product _________________________________ 52
Setting the product using a shortcut ________________________ 52
Setting mailing data _____________________________________ 53
Setting the weight ______________________________________ 54
Weighing a mail piece ___________________________________ 54
Entering the weight manually _____________________________ 55
Differential weighing (optional)
______________________________ 56
Date _________________________________________________ 58
Advertising imprints _____________________________________ 59
Imprint offset __________________________________________ 60
Test print – testing the meter imprint settings _________________ 61
6 Metering ____________________________________________________ 63
Logging on / switching users ______________________________ 63
Setting up / changing cost accounts ________________________ 64
Feeding letters and metering ______________________________ 65
Hand feed tray _________________________________________ 65
(optional) _________________________________________ 66
(optional) ________________________________________ 69
Preparing letter stacks and setting up feeder _________________ 69
Switch the sealing function on / off _________________________ 70
Setting the letter thickness _______________________________ 71
Feeding letters in stack and metering _______________________ 72
Working with the batch counter ____________________________ 74
Metering labels ________________________________________ 76
Correcting faulty meter imprints ___________________________ 78
Postage correction _____________________________________ 78
Redate _______________________________________________ 79
Displaying and resetting the item counter ____________________ 80
7 Displaying and printing registers ________________________________ 81
8 Download postage ____________________________________________ 82
9 Special functions _____________________________________________ 83
Print Advert Only _______________________________________ 83
Print Numbers _________________________________________ 84
(PostBase Vision with feeder) __________ 86
Seal Only (PostBase Vision with feeder)
__________________________ 87
(optional) ___________________________ 88
Contents 5
10 Manage shortcuts _____________________________________________90
Saving a product as a shortcut ____________________________90
Renaming a shortcut ____________________________________91
Deleting a shortcut ______________________________________92
Resetting shortcuts to default _____________________________92
11 Managing printed text and QR codes _____________________________93
Entering a new text _____________________________________93
Generating a newQR code _______________________________94
Changing a text /QR code ________________________________95
Deleting a text /QR code _________________________________96
12 Local cost account administration _______________________________97
Display / print cost account report __________________________97
Display / print usage data for a defined cost account ___________98
Deleting usage data _____________________________________99
Matching cost accounts to advertising imprints _______________100
13 Synchronizing _______________________________________________102
14 Advanced settings & system information ________________________104
System information ____________________________________104
Contact Information ____________________________________104
Access control / Administrator PIN ________________________105
Low postage warning ___________________________________106
Sound signals ________________________________________107
Color of the menu bar __________________________________108
User interface language _________________________________108
Standby time _________________________________________109
Product after standby ___________________________________109
Auto Off _____________________________________________110
Automatic date advance ________________________________110
(optional) _________________________113
Ethernet / Wi-Fi connection (Connectivity settings) ____________114
14.13.1 Displaying connectivity settings ___________________________114
14.13.2 Setting up a new network connection / changing settings _______114
14.13.3 Deleting the Wi-Fi connection ____________________________118
Change ZIP / Re-authorization ___________________________118
6 PostBase Vision
15 Ordering consumables _______________________________________ 119
Placing an order ______________________________________ 119
Displaying order status _________________________________ 120
Displaying address data ________________________________ 120
16 Maintenance and care ________________________________________ 121
Cleaning the housing ___________________________________ 121
Cleaning the sensors ___________________________________ 122
Cleaning the print system _______________________________ 125
Starting automatic print system cleaning ____________________ 125
Cleaning ink cartridge by hand ___________________________ 126
Test Imprint – Check print quality _________________________ 128
Print system: show ink level _____________________________ 129
Changing the ink cartridge ______________________________ 130
Replacing the transport brush ____________________________ 134
Calibrating the touch screen _____________________________ 136
(optional) __________________________ 137
Filling with sealing liquid ________________________________ 137
Adjust moistening level _________________________________ 140
Cleaning / changing the moistening sponge _________________ 141
Cleaning / changing the moistening brush __________________ 145
(optional) ________________________________________ 147
16.10.1 Cleaning ____________________________________________ 147
16.10.2 Checking the liquid level and filling with sealing liquid _________ 148
16.10.3 Replacing felts ________________________________________ 149
17 Tips for troubleshooting ______________________________________ 152
Error messages _______________________________________ 152
Possible causes and remedy ____________________________ 152
Remedying a letter jam _________________________________ 163
Inserting the letter guide at the ramp
(PostBase Vision Feeder) ______ 165
Correcting the moistening felt position on the rocker
(Sealer) _____ 166
Removing / inserting the security device ____________________ 167
Manually moving the ink cartridge to the exchange position _____ 169
18 Decommissioning and disposing of the mailing system ____________ 172
Contents 7
Graphical symbols, safety signs and product safety labels on the
PostBase Vision mailing system __________________________________173
Glossary ____________________________________________________175
Technical Data _______________________________________________177
Product variants and equipment __________________________________181
Supplies ____________________________________________________182
The Security Device (PSD) ______________________________________182
License _____________________________________________________183
Security Declaration for data usage _______________________________185
United States Patents __________________________________________185
FCC Compliance Statement _____________________________________186
Index _______________________________________________________187
Service _____________________________________________________195
8 PostBase Vision
1 For your safety
The PostBase Vision complies with the relevant safety regulations for information technology equipment in office environments.
Before installing, commissioning and using the PostBase Vision mailing system, please read this safety information carefully.
For your own safety, please observe the following instructions:
Proper use
• PostBase Vision is a digital mailing system with ink-jet print technology for metering mail.
• The PostBase Vision mailing system is intended only for use in enclosed offices or
• The PostBase Vision mailing system is intended exclusively for processing mail
pieces in accordance with the specifications described in the “Technical Data” section.
Prevention of electrical hazards
• Operate the PostBase Vision mailing system only on a grounded single-phase power socket. Make sure that the power connection conforms to the power requirements indicated on the type plates.
• Make sure the sockets for connecting the PostBase Vision mailing system are close by and easily accessible at all times.
• Unplug the PostBase Vision mailing system power plugs from the sockets in case of an emergency.
• Take care to ensure that no foreign objects penetrate the PostBase Vision mailing system interior.
• Be extremely careful when handling liquids.
• When refilling the sealing liquid, make sure that no live parts become wet.
• Unplug all power plugs of the PostBase Vision mailing system prior to cleaning the mailing system.
Prevention of mechanical hazards
• Keep long hair, fingers, loose clothing pieces, neck ties, scarves, jewelry and the like away from moving machine parts.
• Do not remove any parts of the housing.
• Do not remove any equipment related to safety or protection. Do not make them inoperative or unable to function.
For your safety 9
Accessories and consumables
• We recommend to use only approved FP equipment and FP original parts.
The manufacturer FP has established reliability, safety and applicability. The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products. Full functionality of the
PostBase Vision mailing system is only guaranteed at the time of delivery if original
Francotyp-Postalia ink cartridges are used.
• Use the supplied power and connection cables or cables that have been approved by Francotyp-Postalia. Make sure that the cables are not damaged.
• When handling ink cartridges, observe the hazardous substance labeling and the product information enclosed with each package.
Avoid eye contact with the ink. Ingestion of the ink can be harmful to health. Keep the ink cartridges away from children. Detailed information can be found on the safety data sheet, available at sdb.francotyp.com.
General safety instructions
• Install and commission the PostBase Vision mailing system as described in the
“Installation and commissioning” section.
• Never transport the PostBase Vision mailing system by attachments such as weighing platform, label compartment, display or drawer. The best way to transport the individual components is to hold them on the side at the bottom in the recesses on the housing.
• If the mailing system was previously in a cold environment (i.e. below 50 °F /
10 °C): Unpack the mailing system and wait at least two hours before connecting and commissioning the PostBase Vision mailing system. The PostBase Vision needs this time to adapt to the environmental conditions. Any condensed moisture will escape.
• The “PostBase Vision Feeder” is designed for operation on the PostBase Vision postage meter. It is not permissible to operate the Feeder without the
PostBase Vision postage meter.
• Only have maintenance and repair work carried out by qualified personnel approved by Francotyp-Postalia. Otherwise any warranty claims may become void.
• Note: When a letter is fed, letter transport will start automatically after a short delay.
Do not be startled.
10 PostBase Vision
2 PostBase Vision mailing system – Short profile
2.1
Things worth knowing about the PostBase Vision
PostBase Vision, the new mailing system from the PostBase series for small to medium-sized mail volumes. It is characterized by its intuitive operation via the 5-inch large swiveling color touch display. The new inkjet print system with only one ink cartridge ensures clean, offset-free prints.
Modular design The modular design allows the mailing system to be flexibly adapted to the structure and quantity of your outgoing mail.
The basic model consists of the PostBase Vision postage meter with scale, hand feed tray and catch tray.
This basic model can easily be expanded with optional components, e.g. for automatic feeding of shipments from the stack.
The PostBase Vision mailing system is available in various versions with cycle speeds ranging from 35 letters per minute to 85 letters per minute.
Intuitive operation After turning on at the touch of a button, the clearly arranged operator guidance in the touch screen always takes you quickly and safely to the desired destination.
PostBase Vision also shows what to do on the display for tasks that are not everyday occurrences, such as changing the ink cartridge. Thanks to this operating concept, even inexperienced and occasional users can quickly get to grips with the PostBase Vision mailing system.
Metering To meter, simply place the letter on it – the PostBase Vision will seize the letter and meter it, after which it is exited to the right side ready for dispatch.
Metering is possible on mail pieces made of ink-absorbing material – postcards to 0.4" (10 mm) thick letters in ISO B4 format – and special self-adhesive labels.
Letters as advertising medium
In addition to printing postage, you can print two custom advertisements of your choice on every mail piece you send. These can be graphic advertising motifs, text messages or information displayed as QR code (optional) .
PostBase Vision mailing system – Short profile 11
Load postage Easily load postage for metering from the data center directly into your mailing system. If desired, PostBase Vision will also ensure that you have sufficient credit and will prompt you to visit the postage shop if necessary.
Remote services:
Flexible and up to date
The PostBase Vision ensures you are always using the current postage rates. Whether new postage rates, advertising motifs or machine software – all updates are loaded directly into your mailing system via synchronization.
Access control The PostBase Vision mailing system can be protected against unauthorized use via a PIN.
www.discoverFP.com
The discoverFP customer portal is available to all users of the PostBase Vision mailing system.
Your password-protected access will provide you with all the important information about your mailing system, for example, the complete overview of your data (orders, contracts, invoices, …), information on available updates, the accessories shop and consumables and much more.
The discoverFP customer portal is also the place where you can conveniently manage cost accounts, user profiles and advertising motifs from your laptop / PC. A number of convenient reporting functions are available on the customer portal for evaluating the consumption data of your mailing system.
Additional functions The PostBase Vision mailing system offers a range of convenient additional functions. Among these are:
– The space saving, integrated scale quickly and reliably determines the weight for letters and parcels. The determined weight directly affects the product settings.
– Shortcut function for frequently used postal products.
– Cost account function for recording and evaluating postage costs by cost account.
– Label printing .
The PostBase Vision can print selfadhesive labels, for large or thick mail pieces or for envelopes that are not suited for ink-jet printing.
– Print lists of register states and loading report.
– Variable imprint offset for changing the meter imprint position on the envelope.
12 PostBase Vision
Options The following options are available for expanding the basic model and enhancing its functionality:
– PostBase Vision Feeder (automatic feeder with sealer).
The letters are removed individually from the stack, optionally moistened and sealed and then transferred to the postage meter.
– Sealer . Manually pass the open envelope through the sealer. The moistened flap will be closed in the
PostBase Vision during subsequent metering.
– For larger mail volumes, the Drop Stacker with a capacity of up to 250 letters (format: ISO DL, contents: 1 sheet
ISO A4) is the practical alternative to the catch tray.
The items ejected by PostBase Vision fall into the Drop
Stacker and are carefully stacked there. The finished mail pieces can be easily removed from there in stacks – even during operation.
– Differential weighing is a special weighing mode of the integrated scale that helps you save time when weighing and metering large amounts of similar mail pieces.
– Received stamp for labeling incoming mail.
PostBase Vision mailing system – Short profile 13
2.2
PostBase Vision postage meter
Touch screen
(motor adjustable)
Label compartment
Scale with weighing platform
Stylus for touch screen operation
(is inserted on the right of the display housing)
Access flap to print system
Catch tray
Hand feed tray (illustrated here)
Optional: manual sealer
Drawer
ON/OFF button
Drawer latch lever
14 PostBase Vision
Postage meter – rear view
USB port
Ethernet / LAN port
PC connection
(not used)
Emergency release for ink cartridge
CAN BUS
(Feeder connection)
Power connection
Type plate
(on the bottom side)
Slider for unlocking the security device
Cover flap, at rear
Revenector security device
PostBase Vision mailing system – Short profile 15
2.3
PostBase Vision Feeder
(optional)
Flap with viewing pane, below
– Sealant tank
– LED status indicator
Safety sign
Pendulum
Sensor for letter detection
Ramp
Open flap:
Press key
Roller transport
Release key (move roller transport upward)
Brush for moistening envelope flaps
(under roller transport)
Seal / non seal switch
Letter receiving tray
(inclination adjustable)
Letter guide (adjustable)
16 PostBase Vision
Feeder – rear view
Type plate
Catches (lugs) for coupling with the postage meter housing Tray with sponge
Termination plug (plugged in
Power connection the factory)
CAN BUS (connection to postage meter)
Installation and commissioning 17
3 Installation and commissioning
This chapter describes how to set up and commission the PostBase Vision mailing system in the following versions
– with hand feed tray (basic model)
– with manual sealer
– with the “PostBase Vision Feeder”.
Caution! Carry out the steps for commissioning the PostBase Vision mailing system in precisely the given order. Only in this way it is possible to ensure the successful commissioning of your mailing system.
Step 1: Unpacking and checking the contents of the package
• Unpack all packages.
Keep the packing. Use it again if you need to transport the mailing system or send it in to the Customer Support.
• Check that the contents of the packages are complete and free from any damage.
The scope of delivery is listed on the following pages.
Warning! Damage or the absence of parts can lead to injuries and hazards due to electrical voltage.
Do not start operating the PostBase Vision mailing system if parts are damaged or missing. Please contact the Francotyp-Postalia
Customer Support.
18 PostBase Vision
9
10
PostBase Vision postage meter
(1 box)
1
2
4
3
5
Scope of delivery
Standard configuration:
1 PostBase Vision postage meter
2 Weighing platform
3 Ink cartridge (packaged)
4 Hand feed tray
5 Power cable
6 Ethernet cable
7 Catch tray and stop
8 Labels
9 Installation and safety (brochure)
10 Quick Reference Guide (leaflet)
8
7
Extra delivery (by e-mail or post)
❑ R-PIN (Repository-PIN)
6
1
Sealer
(1 box)
2
Optional, only if ordered separately
1 Manual sealer
2 Bottle of SEALIT (sealing liquid)
6
Installation and commissioning 19
PostBase Vision Feeder
(2 boxes)
1
2
Optional, only if ordered separately
1 Feeder (automatic feeder with sealer)
2 Power cable
3 Bottle of SEALIT (sealing liquid)
4 Replacement sponge holder with sponge
5 Ramp
6 Pendulum
3
5 4
Drop Stacker
(1 box, not illustrated)
The delivery package of the Drop Stacker is shown and listed in the installation instructions which come together with the Drop
Stacker.
20 PostBase Vision
Step 2: Assembling the PostBase Vision
Installation site The installation site for the PostBase Vision mailing system must meet the following requirements:
– Firm, level, low vibration and horizontal base, which offers sufficient space for the mailing system in the ordered version.
The dimensions of the individual compo-
nents can be found at page 177.
– Room temperature in the range from 59 °F to 95 °F / 15 °C to 35 °C.
– No direct sunlight.
– Relative humidity within a range of 15 % to
80 %, non-condensing.
– Power socket in the immediate vicinity.
– Network connection with internet access.
• The PostBase Vision postage meter must be placed on a suitable surface.
• Remove the protective film from the display.
Long slot
Assembling the weighing platform
• Hold the weighing platform as shown in the illustration and place it onto the scale receptacle. The long slot in the foot of the weighing platform must slide in the counterpart on the scale receptacle.
Catches
Installation and commissioning 21
Assembling the catch tray
• Attach the catch bracket to the catch tray:
To do this, insert the catch bracket into the guides on the underside of the catch tray.
• Place the catch tray to the right of the postage meter.
• Slightly lift the postage meter on the right side. The bottom side of the housing features slots where the catch trays are fastened.
• Slide the catch tray under the postage meter so that the catches engage in the slots.
• Carefully place the postage meter on the catch tray.
Assembling the Drop Stacker
Instead of the catch tray, the optionally available Francotyp-Postalia Drop Stacker can be placed to the right of the postage meter.
For details on setting up the Drop Stacker, refer to the installation instructions supplied with the Drop Stacker.
Attaching the hand feed tray
(only on the basic model)
• Place the hand feed tray for manually feeding the items to the left of the postage meter.
• Slightly lift the postage meter on the left side and push the hand feed tray towards the postage meter so that the front sides are flush.
• Carefully lower the postage meter so that the catches of the hand feed tray engage in the slots on the bottom side of the postage meter.
22 PostBase Vision
Step 3: Assembling the sealer
(optional)
The sealer is positioned to the left of the postage meter instead of the hand feed tray.
The catches on the right side of the sealer and slots (on the left side of the bottom side of the postage meter) mechanically couple the two components and fasten them in position relative to each other.
Assembling the sealer
• Place the sealer to the left of the postage meter.
• Gently lift the postage meter on the left side and push the sealer towards the postage meter so that the front sides are flush.
• Carefully lower the postage meter so that the catches of the sealer engage in the slots on the bottom side of the postage meter.
Filling with sealing liquid
• Swivel the cover of the filling opening to the side.
Installation and commissioning 23
• Fill sealer with SEALIT sealing liquid.
• Check the filling level. The sealer should be filled roughly up to the “max” mark.
• Close the filling opening with the cover.
• If necessary: Dry the sealer outside.
Step 4: Connecting the PostBase Vision
Caution!
If the PostBase Vision was previously in a cold environment (i.e. below 50 °F /
10 °C): Wait at least 2 hours after unpacking before connecting the postage meter. The
PostBase Vision needs this time to adjust to the environmental conditions.
Caution!
Do not connect the PostBase Vision
Feeder (the optional automatic feeder) until
Step 7. The PostBase Vision postage meter
must be fully installed to do this. Otherwise the Feeder will not be recognized by the postage meter. The mailing system will not work.
24 PostBase Vision
Warning! Danger from electrical voltage if improperly connected.
• Use the supplied power and connection cables or cables that have been approved by Francotyp-Postalia. Make sure that the cables are not damaged.
• Only connect the PostBase Vision to a grounded single-phase power socket.
Make sure that the power connection conforms to the power requirements indicated on the type plate.
• Make sure that the power socket is nearby and easily accessible at all times.
Ethernet cable
Power cable
Connection
Computer Network / Router
If you want the PostBase Vision to use the wired connection to your local area network
(LAN):
• Connect the Ethernet cable to the postage meter and the local network / router.
Power connection (electric) • Plug the power cable into the power connection for the postage meter.
• Only then plug the power cable into the power socket.
Installation and commissioning 25
Step 5: Turning on the PostBase Vision
• Press the ON/OFF button.
The LED lighting (button, weighing platform and letter entrance area) lights up and the system starts. The progress of the process can be followed on the display.
PostBase Vision greets the user – acoustically accompanied – and finally starts the installation procedure.
Step 6: Installing the PostBase Vision
For information on using the touch screen and stylus, the “swiping” method of operation and other basic functions are described in the reference guide, “The basics of operation” chapter.
The PostBase Vision will guide you step-bystep through the installation procedure. Simply follow the instructions on the display.
• Have the R-PIN ready (received separately from the rest of the delivery).
Language
• Tap the desired language.
• Confirm the selection with the C ONTINUE button and resume the installation.
26 PostBase Vision
Connectivity settings
Default settings for an Ethernet connection are stored for contacting the FP infrastructure. Establishing the connection should run seamlessly with these settings.
To test the connection to the FP infrastructure with this default setting:
• Tap the C ONTINUE button.
If no connection is established, the “Connectivity Settings” must be adjusted:
• Tap C HANGE to open the entry wizard for setting up the network connection.
• First select the desired connection type.
• Confirm the selection and continue with the
C ONTINUE button.
• Set the appropriate parameters for the network step by step. If necessary, ask your network administrator.
The “Connectivity Settings” overview shows and explains the possible settings
Caution!
During the further course of installation, the PostBase Vision may start up multiple times. Do not disconnect the
PostBase Vision from the power supply.
Installation and commissioning 27
R-PIN
• Enter the R-PIN (Repository-PIN).
• Confirm with C ONTINUE and resume the installation.
Synchronization …
PostBase Vision now loads software and data and then restarts.
• Follow the information and instructions on the display.
Inserting the ink cartridge
• Tap C ONTINUE to insert the ink cartridge.
Note: Do not touch the cover flap of the print system or otherwise obstruct the automatic opening.
PostBase Vision moves the print system to the change position and then opens the cover flap. The flashing green LED indicates that no cartridge has been inserted yet.
The screen sequence in the display shows the sequence of the cartridge change.
The insertion of the cartridge is described in detail below.
28 PostBase Vision
Caution!
The ink causes severe eye irritation and can cause allergic skin reactions. Ingestion of the ink can be harmful to health.
• Observe the hazardous substance marking on the cartridge packaging and the ink cartridge.
• Avoid eye contact with the ink.
• Avoid ingestion of the ink.
• Keep the ink cartridges away from children
• Open the cartridge packaging.
• Remove the ink cartridge from the packaging.
• Pull off the safety strip (nozzle protection).
Catch
LED
Installation and commissioning 29
• Hold the ink cartridges so the contacts are facing to the rear of the PostBase Vision.
The green arrow on the cartridge points to the green catch on the cartridge holder.
• Insert the ink cartridge into the cartridge holder.
• Press the ink cartridge down and click it into place at the rear.
If the cartridge is inserted correctly, the green
LED lights up continuously.
• Close the cover flap of the print system:
In the area of the PostBase Vision logo, press down the cover flap until the lock engages.
30 PostBase Vision
Icon:
Full cartridge
Please wait: The PostBase Vision will now prepare the cartridge for use.
PostBase Vision displays the “Full cartridge” icon in the menu bar.
Load postage / Contact data center
In order to meter, the PostBase Vision must have corresponding postage credit. This requires contact with the data center.
• Follow the instructions on the display.
Home screen (example) Installation complete
When PostBase Vision displays the Home screen, the postage meter installation has been successfully completed.
To install the “PostBase Vision Feeder”, con-
The M ENU button is used to access other system settings (e.g. PIN protection, standby time).
Volume, display inclination and brightness can be adjusted directly on the display frame.
Installation and commissioning 31
Step 7: Installing the PostBase Vision Feeder
(optional)
Caution!
Only connect the Feeder once the
PostBase Vision postage meter is fully installed. Otherwise the PostBase Vision will not recognize the feeder. The mailing system will not work.
3 seconds
Turning off the postage meter
• Press the ON/OFF button for three seconds .
The PostBase Vision will complete any current actions, return the display to its home position, and then turn itself off.
Setting up the feeder
Feeder
Ramp
PostBase Vision postage meter
• Place the ramp, feeder and postage meter as shown in the illustration above.
• When assembling, ideally proceed from left to right (starting at the ramp).
32 PostBase Vision
The components are mechanically coupled with catches (each on the right housing side) and slots (each on the underside at the left) and are secured in position relative to each other in this way.
• Lift the feeder slightly, align it to the ramp and lower it carefully. The catches on the ramp must snap into the slots on the
Feeder.
• Couple the feeder to the postage meter in the same way.
• Remove the protective film from the transparent cover flap.
Mounting the pendulum
• Insert the base of the pendulum into the fixture of the ramp.
• Press down firmly on the pendulum until it clicks into the shaft.
Installation and commissioning 33
Connecting the feeder
Caution!
If the feeder was previously in a cold environment (i.e. below 10 °C / 50 °F):
Wait at least 2 hours after unpacking before connecting the feeder. The feeder needs this time to adjust to the environmental conditions.
Connection on the postage meter • Connect the feeder connection cable to the
CAN-BUS interface of the postage meter.
Screw the connector on tightly.
Power connection • Plug the power cable into the power connection for the feeder.
• Only then plug the power cable into the power socket.
34 PostBase Vision
Filling the sealant tank with sealing liquid
Warning! Electrical hazard due to short circuits.
Be extremely careful when handling liquids. When filling the tank, make sure that no live parts become wet. However, if this does occur: Immediately disconnect the power plug. Have the PostBase Vision mailing system checked by the Customer Support before using it again.
The sealant tank is located under the transparent flap. To open the flap:
• Press the key.
• Remove the sealant tank from the housing.
Installation and commissioning 35
• Unscrew sealant tank screw cover.
• Fill the sealant tank with SEALIT sealing liquid.
• Replace sealant tank screw cover and tighten.
• Turn sealant tank upside down in a nondangerous area (e.g. over a sink) to check if the cover is well sealed.
• Insert sealant tank into the feeder with the cover downward.
36 PostBase Vision
• Close the flap.
Turning on the mailing system
• Press the ON/OFF button.
The LED lighting on the postage meter lights up and the system starts up. You can follow the running startup procedure in the display.
Upon system startup, PostBase Vision activates the connected system components - the LED status indicator (sealing function
ON/OFF) on the feeder starts to light up.
After the system has started up successfully, the Home screen with the additional F EEDER button appears on the display.
The PostBase Vision mailing system with feeder is ready for operation.
The basics of operation 37
4 The basics of operation
In this chapter, you will learn the basic functions of the PostBase Vision mailing system and how to use the touch screen.
4.1
Turning the PostBase Vision on / off
The PostBase Vision mailing system can remain connected to the network at all times and is therefore always quickly ready for operation. Use the round button in front of the display to turn the PostBase Vision mailing system ON / OFF.
Turning on
• Press the ON/OFF button.
The LED lighting on the postage meter (ON/
OFF button, weighing platform, letter entrance area) lights up and the system starts. The progress of the process can be followed on the display. PostBase Vision greets the user – acoustically accompanied – the display moves to the last position used and finally the Home screen appears on the display.
If access control is activated, you must enter your PIN during the start routine.
3 seconds
Turning off
• Press the ON/OFF button for three seconds .
The PostBase Vision will complete any current actions, return the display to its home position, and then turn itself off.
38 PostBase Vision
3 seconds
Disconnecting the PostBase Vision from mains
Caution!
Make sure to always turn the
PostBase Vision off with the ON/OFF button before disconnecting the PostBase Vision from mains. Never pull the power plug or separate the power supply in any other way before the printing system has reached its sealed position. This is the only way to prevent drying up and to ensure a permanently high print quality.
• Press the ON/OFF button for three seconds to turn the PostBase Vision off.
When the illumination is off:
• Unplug the power plug from the power socket.
4.2
Standby (Sleep mode)
If you do not use the mailing system for a while, it automatically switches to Sleep mode (standby).
The display is dark and the ON/OFF button is illuminated in standby.
Briefly touch the display to “wake up”
PostBase Vision.
As an alternative, you can briefly press the
ON/OFF button.
The basics of operation 39
4.3
Screen elements and operation philosophy
This chapter introduces the user interface of the PostBase Vision mailing system.
You will learn how to use the touch screen, the screen elements and the various menus, window types and icons.
4.3.1
The touch screen
The touch screen of the PostBase Vision mailing system reacts to pressure (= resistive display). With this type of touch screen, it does not matter whether you use your finger, fingernail, pen or gloves.
The touch screen supports different methods of operation: Tapping and Swiping.
Depending on the desired action, you can select your preferred method.
General operating instructions
Tapping • Briefly tap the desired element on the screen (in the example, this is the button with the postage).
PostBase Vision carries out the corresponding action (in the example, the product selection opens).
Swiping • For example, press your finger in the area where you want to navigate.
• Hold down the area and move your finger in the desired direction.
40 PostBase Vision
Operating scrollbars • Press the slider and move it in the desired direction.
You can also tap the arrows to scroll up or down the list.
Slider
Scrollbar
Scrolling through lists In lists and menus, dots symbolize the number of available screens (pages). The dark blue dot indicates the current screen.
• Tap the arrows to scroll through the list.
• Tap on a dot to jump directly to this screen.
Screen navigation
Stylus for touch screen operation
The supplied stylus for touch screen operation is located in the back of the display housing on the right. You can simply pull the stylus out to the right.
It is best to put the stylus back in its place in the display housing after use. It is well-protected from loss there.
The basics of operation 41
Buttons Buttons stand out from the background due to their color. Depending on their function, they can assume different states:
Button is active
(it can be tapped).
Button is active (it can be tapped).
This color is used for buttons with special functions, such as shortcuts.
Button is selected.
The button is currently being tapped.
Button is deactivated
(it cannot be tapped).
Standard buttons The term “standard button” refers to the buttons S AVE , OK, C ANCEL , B ACK and C ONTINUE .
The marking can vary depending on the function.
42 PostBase Vision
4.3.2
The Home screen
After turning on the unit and successfully completing the start routine, the Home screen appears on the display. It shows the current meter settings. The color-coded menu bar on the left of the window shows status information, e.g. volume, network connection and ink level, and provides access to additional functions.
Menu bar Advertising imprint
(advert / text / QR code)
Postage / select product
Info panel:
– Date
– e.g. Imprint Offset
– Current postage credit
Cost account
Label printing
Use feeder (optional)
Shortcuts
(swiping selection list)
Open menu, access to
– System settings
– Special functions
– Administrative functions
– Maintenance and service functions
Shortcut 1
(selected)
Display additional shortcuts
Current product setting
(weight and mailing data)
Functions In the Home screen:
– current settings are displayed
– you have access to all settings relating to the meter imprint
– you meter your mail pieces
– you can weigh your mail pieces
– you have access to additional functions using the buttons in the menu bar
Operation philosophy To select a function / setting, tap the button.
Depending on the function selected,
PostBase Vision then opens a selection list, a setting menu or a menu with additional selection options.
You can also simply “swipe” the selection list with the shortcuts.
The basics of operation 43
4.3.3
The menu bar
Displays:
Volume
Network connection
(LAN / Wi-Fi)
Ink level
Menu bar (example) The highlighted area on the left of the window is the menu bar.
In the menu bar, you can see important status information at a glance, such as the volume of the sound signals, the type of network connection and the filling level of the ink cartridge.
Functions:
Read news about your mailing system
In the Home screen, the menu bar also has buttons that give you access to system settings and other useful functions.
Order consumables
Open menu
You can adjust the color of the menu bar according to your taste. Read more about it in
4.3.4
The menu
Menu (example)
You can use the M ENU button to open the menu in which you have access to the system settings, administrative functions, special features, and service functions.
Use the arrows to scroll through the menu.
By tapping the dots, you jump directly to the corresponding menu screen.
You can also move through the menu by swiping (to the right or left).
Additional menu functions
44 PostBase Vision
4.3.5
Selection lists
Current setting
Display additional selection options
Selection lists (e.g. for adverts, text messages) offer all available settings. The current setting is highlighted in color (light blue with a dark blue bar).
Use the arrows to scroll through the list.
By tapping the dots, you jump directly to the corresponding screen of the selection list.
You can also move through the list by swiping
(to the right or left).
To apply the desired setting, tap the corresponding button.
4.3.6
Setting menus
A separate menu opens for adjusting and selecting settings. Setting menus are available in various versions, e.g. as a list with possible settings for selection or with a keypad for entering digits.
Current setting
Apply current setting
Lists
The left area shows the available settings.
The current setting is highlighted in color
(light blue with a dark blue bar).
If there are more than six choices, scroll or swipe the list.
Use OK to apply the current setting and exit the setting menu.
Use C ANCEL to discard your entry and exit the setting menu.
The basics of operation 45
Current input
Information text
(if available)
Delete entry
Button assigned according to function (not available here)
Input via numeric keypad
Use the keypad in the left area to input values. The display field at the top right shows your entry.
The keypad is always adjusted to the respective situation: If available, the bottom left button is assigned an operating action adjusted to the current function, e.g. entering a decimal point.
The information text provides information about special features and additional notes.
Use OK to apply the current setting and exit the setting menu.
Use C ANCEL to discard your entry and exit the setting menu.
4.3.7
On-screen keyboard
Text field (here: 5 lines for text as an advertising imprint)
Cursor
Delete
PostBase Vision opens the on-screen keyboard to enter text, numbers and special characters, e.g. for an individual text as advertising imprint, for entering shortcut names and searching cost accounts.
The entered text can be seen at the top of the display. Use the arrows to the left and right of the text field to move the cursor in the text.
You can place the cursor directly at the desired text position by tapping it.
The on-screen keyboard allows you to enter letters, numbers and a number of special characters.
Toggle button assignment Line break
(only for certain functions)
46 PostBase Vision
The buttons for switching the assignment are each adjusted to the current situation:
Enters capital letters.
Switches to numbers, punctuation and special characters.
Scrolls (between the available special characters and digits).
Switches back to letters.
Use OK to apply the displayed text.
Use C ANCEL to discard your entry and exits the text entry.
4.3.8
Pop-up windows
Some settings open a window that partially covers the current window (pop-up window).
The pop-up calls for an action. Messages, label printing and batch processing with feeders also appear as pop-ups.
Some pop-up messages acknowledge themselves, i.e. after a certain time they disappear automatically.
4.3.9
Procedures / wizards
PostBase Vision guides you step-by-step through all the necessary entries for comprehensive settings, e.g. when configuring the network connection. Different window types are used depending on requirements.
Use C ONTINUE to apply the current setting and proceed to the next step.
Use B ACK to return to previous steps.
The basics of operation 47
4.4
Setting the display angle
The display angle can be adjusted by using the motor. Simply press the sensitive areas to the left and right of the icon on the display frame.
Lower Raise
• Press and hold the desired function (raise / lower) until the display is in the desired position.
When turning off the unit, PostBase Vision lowers the display to its home position. When the unit is turned on, the display returns to the set position.
4.5
Setting the display brightness
You can adjust the brightness to your preferences to ensure good legibility of the display texts and best rendering of the contrasts. Simply press the sensitive areas to the left and right of the icon on the display frame.
• Press and hold the desired function
(brighter / darker) until the display shows the desired setting.
Darker
Brighter
48 PostBase Vision
4.6
Setting the volume
Display:
Off
Quiet
Normal
Maximum
Quieter Louder
You can see the current volume setting for the sound signals in the menu bar at the top left.
To adjust the volume, press the sensitive areas to the left and right of the speaker icon on the display frame.
• Press and hold the desired function (louder or quieter) until the test signal is at the desired volume.
Turning off the speaker
• Turn the volume “down” until you see the icon.
Note: The sound signal volume when the system starts is fixed and cannot be changed.
The basics of operation 49
4.7
Inserting labels
Caution! We recommend to use only labels that have been approved by
Francotyp-Postalia. The manufacturer FP has established reliability, safety and applicability. The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products. We can ensure correct label processing only when you comply with this.
To fold the label compartment out:
• Press on the knurled surface until you hear a click, then release.
• Remove package band from the package of labels.
• Insert the complete package (50 labels) in the label compartment:
– The side to be printed on faces up.
– Insert the package of labels in direction of the imprinted arrow as far as it will go.
50 PostBase Vision
4.8
Setting up the catch tray
The catch tray can be adapted to different envelope sizes (up to ISO B4 / 10" x 14") by displacing the catch bracket.
The stop features several catches for the most common sizes.
4.9
Using the Drop Stacker
(optional)
The Drop Stacker, which is available from Francotyp-Postalia as an optional additional component for the PostBase Vision mailing system, is placed instead of the catch tray to the right of the postage meter. Retrofitting the PostBase Vision with the
Drop Stacker is also very easy. Especially for larger quantities of outgoing mail, the
Drop Stacker with a capacity of up to 250 letters (ISO DL containing one sheet ISO A4) is a practical alternative to the letter catch tray.
Installation
• Install the Drop Stacker according to the assembly instructions. (The detailed assembly instructions for the Drop Stacker are included in the package).
Adapting to the envelope format
• You can move the right side wall in direction of the arrow using the handle. Catch points, which are spaced apart by approx.
0.6" / 15 mm allow adjustment to match the different envelope formats.
To remove the letter stack …
Thanks to the specially shaped shaft bottom, the carefully stacked mail pieces can be easily accessed from the bottom and removed stackwise, even when the machine is running.
Setting the meter imprint 51
5 Setting the meter imprint
Advert imprint Advert imprint Date Postage
Product details
Serial number of the postage meter
Data matrix symbol
This chapter describes the required settings for metering and additional possible advertising imprints:
– Postage / USPS product (see chapter 5.1)
– Advert imprints (see chapter 5.3).
Refer to chapter 5.4 on how to use the “Imprint offset” function to laterally displace
the meter imprint position.
You can test the current meter settings using a zero imprint. Read more about it in
Refer to chapter 6.5 on how use correction imprints for already metered mail pieces.
Note: The examples in this manual show actual postal products. In case the USPS changes their products / services on short notice, corresponding software updates to the rate table will be made available to the mailing system in time. However, this does not apply to the documentation delivered with you mailing system.
52 PostBase Vision
5.1
Postage / USPS product
PostBase Vision sets the postage, i.e. the price for the postal product using the chosen mailing data (destination, type, mail piece dimensions, and additional services if applicable), in conjunction with the displayed weight.
You simply select the mailing data step by step in the product menu. The built-in scale is available for weighing the items.
The different ways to set the product are described below:
– The easiest way to set the product is via shortcut. Refer to chapter 5.1.1.
– To read the step-by-step instructions on how to select mailing data, refer to
– You can learn how to determine the weight of your mail pieces with the built-in scale
– Differential weighing – an optional weighing mode for the built-in scale – can be used for conveniently presorting your outgoing mail according to postage classes.
Read more about it in chapter 5.1.3.3.
– For mail pieces whose weight exceeds the scale’s weighing range, enter the weight
manually. Read more about it in chapter 5.1.3.2.
5.1.1
Setting the product using a shortcut
Depending on the equipment, you can call up to 20 shortcuts directly from the Home screen. Typical postal products are already saved at the factory in the postage meter as shortcuts. When new tariffs are introduced, PostBase Vision also automatically updates the shortcuts.
Available shortcuts
Selected shortcut
Available shortcuts
Screen navigation for the shortcut list
You can see the shortcuts available on your mailing system below in the Home screen. If more than 5 shortcuts are assigned, arrows and dots for navigation appear below the shortcuts.
You can
– use the arrows to scroll the shortcut list
– to jump directly to one screen, tap the corresponding dot
– swipe the shortcut list to the right or left.
Setting the meter imprint 53
Using a shortcut
• Tap the desired shortcut.
If necessary:
• Weigh the mail pieces.
The product with the corresponding postage is set for metering.
To save a product as a shortcut: press and hold the corresponding shortcut .
Refer to chapter 10 to learn how to save
products as shortcuts, rename and delete shortcuts as well as reset them to factory defaults.
5.1.2
Setting mailing data
In the Home screen:
• Tap postage.
PostBase Vision opens the product menu.
Selecting mailing data
The PostBase Vision opens the product menu and requests all necessary information on the mail piece in turn.
• Tap each of the desired settings.
The selected mailing data appears on the right of the display. As soon as all the necessary mailing data has been set, the postage appears.
When the desired mailing data is set:
• C ONFIRM and return to the Home screen.
54 PostBase Vision
5.1.3
Setting the weight
5.1.3.1 Weighing a mail piece
This chapter describes how to use the built-in scale in standard weighing mode. If the optional differential weighing mode is set, the info panel in the Home screen, displays
“Differential weighing”. Refer to chapter 14.12 on page 113 to learn how to set the
weighing mode.
Caution!
Please observe the following instructions for handling the built-in scale:
– Observe the maximum permissible weight (depending on equipment).
– The scale only determines a new weight if the scale has previously been unloaded. Therefore, always clear the weighing platform before placing a mail piece on it for weighing.
– The scale does not determine a new weight while the letter transport unit is running. Wait until the letter transport unit stops before placing a mail piece on the weighing platform.
– When weighing large format mail pieces, make sure that the mail pieces do not touch the display housing. This prevents the weighing results from being falsified and insufficient metering.
• Place the mail piece on the weighing platform.
PostBase Vision emits a tone when the scale has determined the weight of the mail piece.
Setting the meter imprint 55
The weight determined by the scale is set.
PostBase Vision sets the postage based on the weight displayed and the mailing data selected.
Set weight
You can weigh your mail pieces both in the
Home screen and in the product menu using the built-in scale.
5.1.3.2 Entering the weight manually
PostBase Vision allows you to manually enter the weight for certain products. If the weight can be entered manually, the “Manual weight input” function is available in the product menu. You need this function, for example, for mail pieces whose weight exceeds the weighing range of the built-in scale.
In the Home screen:
• Tap postage.
PostBase Vision opens the product menu.
• Set the desired mailing data.
• Tap the M ANUAL WEIGHT INPUT option.
PostBase Vision opens the weight setting menu.
• Enter the weight.
• Confirm with OK.
PostBase Vision uses the set weight to calculate the postage.
56 PostBase Vision
5.1.3.3 Differential weighing (optional)
PostBase Vision optionally supports differential weighing (stack weighing). This allows you to weigh and meter larger quantities of similar mail pieces quickly and conveniently. You simply place a stack of letters on the scale and remove one letter at a time. PostBase Vision measures the change in weight and determines the appropriate postage. You can meter each letter immediately or weigh all letters from the stack and sort them by postage. Letters with the same postage can then be metered together in a single operation.
Caution!
Please observe the following instructions for handling the built-in scale:
– Observe the maximum permissible weight (depending on equipment).
– The scale does not determine a new weight while the letter transport unit is running. Wait until the letter transport unit stops before placing a mail piece on the weighing platform.
– When weighing large format mail pieces, make sure that the mail pieces do not touch the display housing. This prevents the weighing results from being falsified and insufficient metering.
• Set the weighing mode to “Differential weighing”:
M ENU D IFFERENTIAL W EIGHING .
PostBase Vision displays the “Differential weighing” mode in the Home screen.
• Place the letter stack or a box with letters on the weighing platform.
Two short sounds indicate that the scale has registered the load.
Setting the meter imprint 57
The Home screen still shows the old weight and the old postage.
• Take one letter from the stack or from the box.
• PostBase Vision determines the weight change and calculates the postage.
When you clear the weighing platform,
PostBase Vision asks if you want to use the last weight determined.
• Confirm with Y ES to determine the postage for the last letter of the stack.
Or
• Select N O to discard the determined weight
(e.g. because you last took the empty box from the weighing platform).
PostBase Vision does not determine a postage.
58 PostBase Vision
5.2
Date
The system clock automatically sets the date for metering on the current date for the meter imprint. You can forward the date for the meter imprint to meter mail pieces for shipment in the next few days today. PostBase Vision does not allow unauthorized entries, e.g. a meter date that is too far ahead or backdating.
You can see the currently set date in the Home screen.
Setting the metering date
• Open the M ENU .
• Choose C HANGE D ATE .
PostBase Vision opens the setting menu for the metering date.
• Type the desired date.
You can use |<< to reset the metering data to the current date.
• Confirm the displayed date with OK.
If the date is in the future, an icon appears before the set date.
Date in the future
Setting the meter imprint 59
5.3
Advertising imprints
When metering, PostBase Vision can print up to two advertising imprints of your choice on the mail pieces. Advertising imprints may include:
– Graphical adverts
– Text
– Information encrypted as QR code.
You can print the advertisement in any order.
Advertising imprints
Setting an advertising imprint
In the Home screen:
• Tap one of the two advertising imprint buttons.
PostBase Vision opens a selection list with all available advertising imprints.
• Tap the desired advertising imprint.
PostBase Vision returns to the Home screen.
The advertising imprint is set for metering.
Note: Long texts may be cut off on the button in the Home screen.
• Set the second advertising imprint in the same way.
Refer to chapter 11 to learn how to enter,
change and delete texts and QR codes.
60 PostBase Vision
5.4
Imprint offset
PostBase Vision prints the meter imprint at a fixed offset from the right mail piece edge.
You can increase this offset and thus shift the meter imprint to the left by adjusting the imprint offset.
If an imprint offset is set, it appears together with an icon in the Home screen.
Setting an imprint offset
• Open the M ENU .
• Choose I MPRINT O FFSET .
PostBase Vision opens the setting menu for the imprint offset.
• Type the desired amount for the offset.
• Confirm the displayed imprint offset with
OK.
The imprint offset for the meter imprint is set and remains effective until the next change – even after the unit is turned off.
The info panel in the Home screen shows the set imprint offset.
Set imprint offset
Setting the meter imprint 61
5.5
Test print – testing the meter imprint settings
Using a test print, you can assess the settings for the meter imprint.
Test print (example) The indication VOID overprinting the data matrix symbol as well as the postage value
$000.000 identify the test print as an invalid meter imprint.
You must never dispatch test prints to the
USPS.
Test prints are not logged in the registers.
Setting a test print
• Set the desired parameters for the meter imprint (advert, date, imprint offset etc.).
In the Home screen:
• Tap postage.
• Set the desired product.
Once all necessary mailing data are set, you can perform a test print. The T EST PRINT
PRODUCT option is shown at the end of the additional services list.
• Choose T EST PRINT PRODUCT .
PostBase Vision prompts you for a test print.
Print test print on a label
• Tap 1 L ABEL to print the test print on a label.
PostBase Vision generates the test print and prints it on a label.
62 PostBase Vision
Contact area
Print test on an empty envelope
• Position an empty envelope (or a postcard) for the test print:
– Side to be printed face up.
– The top edge is flush with the contact area.
• Push the envelope in the direction of the arrow and release.
PostBase Vision generates the test print and then draws in the envelope and prints.
You can read more about the topic “Feeding
Metering 63
6 Metering
In this chapter, you will learn how to log on to PostBase Vision as a user, set up a cost account to record postage, place letters on the hand feed tray, work with the feeder and the sealer and meter labels to be attached to mail pieces. Also, the counter functions available for metering are described. For extensive information
on how to set the meter imprint, see chapter 5.
6.1
Logging on / switching users
A user-specific access control can be set up for PostBase Vision. In this case, select the user during system startup and enter the appropriate PIN. This loads the corresponding user profile. Among other things, the following settings are defined in the user profile: Name, PIN, budgets, allocated cost account(s), default cost account and the approval to load postage.
Press briefly
Switching user
• Briefly press the ON/OFF button.
PostBase Vision displays the list of users.
• Select the desired user.
• Enter the PIN and confirm.
PostBase Vision loads the user profile and then displays the Home screen.
The mailing system’s administrator can set up and manage users in the discoverFP customer portal.
64 PostBase Vision
6.2
Setting up / changing cost accounts
If the cost account function for your mailing system is set up on the discoverFP customer portal, all meterings are booked to the current cost account. You can see the currently set cost account in the Home screen on the cost account button (the button directly below the postage).
• Tap the cost account button on the Home screen.
Set cost account
PostBase Vision opens a selection list with all available cost accounts. The current cost account is highlighted in color (light blue with a dark blue bar). In this example it is
“Cost Account 1”.
• Tap the desired cost account.
PostBase Vision sets the cost account and returns to the Home screen.
If users are set up, only the cost accounts approved for the currently active users will be available for selection.
Searching for cost accounts / filter list
• Open cost account search with S EARCH .
You can use the search function to search for a specific cost account or filter the list. This way you can get to the desired cost account quickly, especially for long lists.
Metering 65
• Enter the character sequence that the cost account should contain. Upper/lower case have no influence on the search results.
• Confirm with OK.
The filtered list of cost accounts appears. The selection list only shows those cost accounts that contain this character sequence at any point in the name.
6.3
Feeding letters and metering
6.3.1
Hand feed tray
On a PostBase Vision with hand feed tray, you feed mail pieces individually. Please heed
the mail piece specifications on page 179.
If the Home screen shows a postage, you can feed mail pieces for metering.
PostBase Vision is ready for metering
Contact area
• Place the letter on the hand feed tray:
– The side to be printed facing up (address field is visible).
– The upper edge is flush with the contact area.
• Push the letter in the direction of the arrow and release.
PostBase Vision feeds the letter, prints and ejects the metered letter to the right into the catch tray.
You can feed more letters one by one while the letter transport is running.
66 PostBase Vision
6.3.2
Sealer
(optional)
Contact area
Stop edge
Stop Rocker with moistening felt
You can moisten the envelope flap with the sealer prior to metering. The moistened flap will be pressed down by the postage meter during transport.
For already sealed letters or post cards, use the sealer simply as a hand feed tray (see
If the Home screen shows a postage, you can feed mail pieces for metering.
Please heed the mail piece specifications on page 190.
PostBase Vision is ready for metering
Moistening the envelope flap
• Hold the letter with the open flap facing downward.
• “Latch in” the letter in the sealer in the direction of the arrow.
The image shows the correct position of the letter in the sealer:
– The flap is below the stop.
– The stop edge is exactly in the flap fold.
Metering 67
• Guide the letter through the sealer as shown in the image while turning slightly.
This guides the glue on the flap edge below the moistening felt and moistens it.
• Align the upper edge of the letter on the contact area in the direction of the arrow and release.
Pressing down the moistened envelope flaps
To ensure that the envelope is securely sealed, we recommend pressing down the envelope flaps after metering.
• Use your hand and forcefully stroke along the stack of letters in the area of the envelope flaps.
68 PostBase Vision
Large-sized mail pieces
Preferably use both hands to feed largesized mail pieces while moistening them.
Once the postage meter has detected the letter, you should only lightly support the letter.
Metering 69
6.3.3
Feeder
(optional)
Equipped with the feeder, PostBase Vision can feed letters and postcards from a stack and process them. Please heed the mail piece specifications and the envelope
specifications for automatic sealing on pages 179 to 180.
6.3.3.1 Preparing letter stacks and setting up feeder
Caution! Potential danger due to automatic start-up.
When the PostBase Vision is ready for metering, the letter transport starts up as soon as an object covers the sensor for letter detection. For this reason, do not place your hand anywhere near the sensor. Do not allow any objects to reach the sensor area. This way, you can avoid accidentally starting the letter transport.
To set up the feeder, you can open the M ENU . PostBase Vision is not ready for metering at this time and the letter transport cannot start.
Contact area
Preparing letter stacks
• Sort letter stacks so that all envelope flaps are facing downward.
• Align top edges flush:
Position the letter stack with the letter top edges on a level surface, loosen up and jog to align.
Adjusting the letter guide
• Place a stack of letters:
– Side to be printed (address side) facing up.
– The letter top edges are on the contact area.
– Do not exceed permissible stack height
(2.2" / 55 mm).
• Adjust the letter guide so that it is flush with the letter stack.
70 PostBase Vision
Fold the letter guide down
If the letter guide is in the way when feeding large-sized mail pieces, you can fold the letter guide down.
• Carefully pull out the letter guide up to the stop.
• Fold the letter guide down as shown in the illustration and place it onto the tabletop.
Adjusting the incline of the ramp
• Press the release key down to the left to unlock the letter receiving tray.
• Lift up the ramp or lower the release key to fasten the ramp.
6.3.3.2 Switch the sealing function on / off
If the letters (up to a max. thickness of 0.3" /
7 mm) are to be sealed:
• Set the seal / non seal switch to the rear, to the seal position.
The sealing function is switched on. The LEDs below the sealant tank flap light up brightly.
If the letters are not to be sealed, or have already been sealed:
• Set the seal / non seal switch to the front in the non seal position.
The sealing function is switched off. The LEDs below the sealant tank flap are dimmed.
Metering 71
6.3.3.3 Setting the letter thickness
If you want to meter letters with a thickness of 0.24" - 0.4" (6-10 mm), use the
“thick letters” function of the feeder for the best results.
• In the Home screen, tap F EEDER .
PostBase Vision opens the pop-up
“Automatic Feeding”. On the button for letter thickness, you see the current setting
(Normal or Thick.
• In the pop-up, tap on the button for the letter thickness.
“Letter thickness” button
• Select N ORMAL or T HICK depending on the letters you are metering.
The selected setting is highlighted in color
(light blue with a dark blue bar).
• Apply the displayed setting by tapping OK.
If “thick letters” is set, it takes PostBase Vision significantly longer to process the letters.
Remember to reset the setting back to
N ORMAL for an optimal processing speed.
72 PostBase Vision
6.3.3.4 Feeding letters in stack and metering
Once the feeder has been set up (see chapter 6.3.3.1 to 6.3.3.3) and the desired
meter imprint is set (see chapter 5), you can start processing. PostBase Vision also
offers the option to define a unit quantity before metering. Read more about it in chap-
ter “Working with the batch counter” on page 74.
Caution! Automatic start-up. When the
PostBase Vision is ready for metering, the letter transport starts up as soon as a letter is placed on the feeder. Do not be startled.
You can start processing from the Home screen or from the pop-up “Automatic
Feeding” simply by feeding a stack of letters.
PostBase Vision is ready for metering
Pendulum
• Swivel the pendulum upward.
Metering 73
Contact area
• Place the prepared stack of letters:
– Side to be printed (address side) facing up.
– The letter top edges are on the contact area.
– Do not exceed permissible stack height
(2.2" / 55 mm).
• Swivel the pendulum downward.
Note: Especially when metering curved or thin letters in the stack, we recommend the use of the pendulum. The pendulum stabilizes the letter stack and the sensors can detect the letters.
Processing starts automatically. The letters are taken from the stack one by one, moistened and sealed if necessary, metered and stacked in the catch tray ready for mailing.
You can interrupt the processing by tapping on the S TOP button.
Interrupt processing
Starting / continuing processing …
After an interruption or if letters are already in the feeder:
• In the Home screen, tap F EEDER .
PostBase Vision opens the pop-up
“Automatic Feeding”.
• Start/continue processing with S TART .
Process single letters with the feeder in the same way. In place of the letter stack, simply place a single letter / postcard on the feeder.
74 PostBase Vision
6.3.3.5 Working with the batch counter
With the batch counter, PostBase Vision offers the option to define a unit quantity of the mail pieces you want to meter. This function helps you to prepare the finished mail pieces for mailing counted in a stack.
Caution! Automatic start-up. When the
PostBase Vision is ready for metering, the letter transport starts up as soon as a letter is placed on the feeder. Do not be startled.
Once the Home screen shows the desired meter settings:
• In the Home screen, tap F EEDER .
PostBase Vision opens the pop-up
“Automatic Feeding”.
• Open the setting menu for the batch counter by tapping A MOUNT .
• Enter the desired amount of letters to meter.
• Apply the displayed setting by tapping OK.
Delete
Metering 75
The pop-up shows the set amount.
• Place the prepared stack of letters.
For more details on setting up the feeder and to place stacks of letters, refer to
Number of mail pieces left to meter
Processing starts automatically. The letters are taken from the stack individually, moistened and sealed if necessary, metered and stacked in the catch tray ready for mailing.
The pop-up shows the number of mail pieces left to meter.
You can interrupt the processing at any time with the S TOP button.
76 PostBase Vision
6.4
Metering labels
Thanks to the integrated label feeder, PostBase Vision can automatically feed and print self-adhesive metering labels to be attached to mail pieces. A detailed descrip-
tion on how to insert labels is provided in chapter 4.7.
Caution! We recommend that you only use the metering labels that can be ordered through Francotyp-Postalia. The manufacturer FP has established reliability, safety and applicability. The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products.
We can only guarantee correct label processing with the use of FP approved products.
Metering a label
• In the Home screen, tap L ABEL .
PostBase Vision opens the pop-up
“Print label”.
• Press S TART to print the set meter imprint onto the label.
Number of labels
Metering several identical labels
• In the Home screen, tap L ABEL .
PostBase Vision opens the pop-up
“Print label”.
• Open the setting menu for the amount of labels by tapping A MOUNT .
• Entered the desired amount of labels and confirm with OK.
• Press S TART to print the set number of labels.
Metering 77
Number of labels left to print
PostBase Vision prints the set number of meter labels. The counter shows the number of labels left to print.
The pop-up shows the number of labels left to print.
Interrupt label printing at any time with the
S TOP button.
78 PostBase Vision
6.5
Correcting faulty meter imprints
6.5.1
Postage correction
You can correct faulty meter imprints on an already metered letter. If you have metered a postage which is too low, print a correction with the missing amount on the non-address side of the mail piece.
Setting the CORRECTION imprint
In the Home screen:
• Tap postage.
PostBase Vision opens the product menu.
• Tap the S PECIALS option
(is shown at the end of the list).
• Choose C ORRECTION .
• Type the amount to be imprinted on the mail piece in addition to the postage already metered and confirm OK.
• C ONFIRM the displayed product setting and return to the Home screen.
Print postage correction
The Home screen shows the current settings for the correction imprint. You can change the settings (e.g. date, imprint offset) in the same way as with a regular meter imprint.
• Position the mail piece the non-address side face up.
PostBase Vision prints the correction imprint.
When printing the postage correction, advertising imprints are not available.
Metering 79
6.5.2
Redate
If the meter imprint shows an incorrect date, you can print a correction with the new mailing date on the non-address side of the already metered mail piece.
Setting the REDATE imprint
In the Home screen:
• Tap postage.
PostBase Vision opens the product menu.
• Tap the S PECIALS option
(is shown at the end of the list).
• Choose R EDATE .
• C ONFIRM the displayed product setting and return to the Home screen.
Setting the date
• Open the M ENU .
• Choose C HANGE D ATE .
• Set the new mailing date.
• Confirm the displayed date with OK.
Print redate
When the Home screen shows the desired settings for the redate imprint:
• Position the mail piece the non-address side face up.
PostBase Vision prints the redate imprint.
When printing the redate imprint, advertising imprints are not available.
80 PostBase Vision
6.6
Displaying and resetting the item counter
Apart from the counter for meter imprints in the register and the local account counters, the PostBase Vision features an item counter for meter imprints you can use as you like. The item counter counts all meter imprints. Test prints are not registered.
Independently of other counter functions, you can reset this item counter to zero or use it as a daily or job counter.
Displaying the item counter
• Open the M ENU .
• Select P IECE C OUNTER .
PostBase Vision opens a pop-up, in which you can see the number of mail pieces that have been metered since the last reset.
• Tap on N O to return to the menu without deleting the item counter.
Resetting the item counter
• In the pop-up confirm the query by tapping
Y ES .
PostBase Vision resets the item counter to zero and shows the menu again.
Displaying and printing registers 81
7 Displaying and printing registers
The PostBase Vision mailing system saves important parameters and information on used postage in registers. You can view and print the register states.
• Open the M ENU .
• Choose R EGISTERS .
The P OSTAGE D OWNLOAD R ECEIPT displays the current register states.
Printing registers
• Tap the P RINT button.
• Tap the 1 L ABEL button to print the report on a label.
Or:
• Position an empty envelope (or a postcard) to print the report.
The registers store the following information:
D ESCENDING Available postage (= credit)
P OSTAGE U SED Total value of all meter imprints performed
C ONTROL T OTAL Sum total of all loaded sums
T OTAL I TEMS Number of all meter imprints performed
L AST A MOUNT Last amount loaded
L AST D ATE Date and time of last postage loading
82 PostBase Vision
8 Download postage
To load postage, you connect to the data center with your postage meter and call the desired amount. Billing occurs according to your contract with the USPS.
If users are enabled, postage download might not be available. In that case, please contact the system administrator.
Loading postage
• Make sure PostBase Vision has a network connection.
• Open the M ENU .
• Choose D OWNLOAD P OSTAGE .
• Keep the displayed amount.
Or
Type the desired amount.
• Confirm the displayed amount with
L OAD P OSTAGE and continue.
To load the displayed sum:
• Confirm the confirmation prompt with Y ES .
PostBase Vision will then establish a connection to the data center. Loading continues automatically. Please stand by.
Data exchange may take some time.
The new descending amount is displayed when loading is complete.
• Use R EPORT to view and print the loading report.
Special functions 83
9 Special functions
9.1
Print Advert Only
With the special function “Advert Only” you can print advertising imprints (graphical adverts, text messages and QR codes) that are stored in your PostBase Vision Mailing System.
Set advertising imprints
Set imprint offset
Counter
• Open the M ENU .
• Choose S PECIAL F UNCTIONS .
• Choose A DVERT O NLY .
PostBase Vision opens the “Advert Only” menu.
The two advertising imprint buttons on the upper left show the print image for this special function. You can assign each one of these buttons either an advert, a text message or a QR code, just like in the Home screen.
You can start printing when both buttons show the desired imprints. Proceed exactly as when metering:
• Position an envelope / a postcard.
Or
• Start label printing.
Or
• Use the feeder.
For detailed information on feeding letters, label printing and using the feeder, please
The “Advert Only” special function has its own counter. PostBase Vision shows the number of imprints on the upper right side of the display. When quitting the “Advert Only” function, the counter is reset to “0”.
84 PostBase Vision
9.2
Print Numbers
With the special function “Print Numbers”, you can print a 6-digit consecutive number vertically on your mail. You can set any start value and choose the direction of counting (ascending or descending). Additional advertising imprints are possible.
Display field (next number to be printed)
Set advertising imprints
• Open the M ENU .
• Choose S PECIAL F UNCTIONS .
• Choose P RINT N UMBERS .
PostBase Vision opens the “Print Numbers” menu.
The current settings for printing numbers are displayed:
– the next number to be printed
(= start value)
– direction of counting
– advertising imprints
– imprint offset.
By default, the start value is set to “000001” and the direction of counting to “Ascending”.
Set start value / direction of counting
Set imprint offset
Start value
“Direction of counting” button
(shows the current setting)
Setting the start value and direction of counting
• Tap the S TART VALUE button.
PostBase Vision opens the menu for setting the start value and direction of counting.
• Enter the desired start value.
You can choose any number between
1 and 999999.
To change the direction of counting:
• Tap the “direction of counting” button.
The indication on the button toggles between
1-2-3 A SCENDING and 3-2-1 D ESCENDING .
• Confirm the displayed settings (start value and direction of counting) with OK.
Special functions 85
Printing numbers
When the “Print Numbers” screen shows the desired settings you can start printing. Proceed exactly as when metering:
• Position an envelope / a postcard.
Or
• Start label printing.
Or
• Use the feeder.
For detailed information on feeding letters, label printing and using the feeder, please
When quitting the function, the start value is reset to “000001” and the direction of counting to “1-2-3 Ascending”.
86 PostBase Vision
9.3
Feed Only / Count mail pieces
(PostBase Vision with feeder)
With the special function “Feed Only”, mail pieces may be run through the mailing system without being printed. In this way, you can count mail pieces and prepare your bulk mail for dispatch in counted stacks. You can also test letter transport with this feature. This special function is only available on PostBase Vision systems with feeder.
Counter
• Open the M ENU .
• Choose S PECIAL F UNCTIONS .
• Choose F EED O NLY .
PostBase Vision opens the “Automatic Feeding” pop-up for the “Feed Only” function.
All settings for automatic feeding, preparing and positioning letter stacks are done exactly as when metering mail. For detailed information, please read chapter 6.3.3.
• Position letter stack on the feeder / start letter transport.
The “Feed Only” special function has its own counter. PostBase Vision shows the number of transported mail pieces on the upper right side of the display.
When quitting the “Feed Only” function, the counter is reset to “0”.
Special functions 87
9.4
Seal Only
(PostBase Vision with feeder)
With the special function “Seal Only”, you can seal and count letters without printing
(up to 0.3" / 7 mm). This special function is only available on PostBase Vision sys-
tems with feeder. Please heed the mail piece specifications on page 180.
Counter
• Open the M ENU .
• Choose S PECIAL F UNCTIONS .
• Choose S EAL O NLY .
PostBase Vision opens the “Automatic Feeding” pop-up for the “Seal Only” function.
All settings for automatic feeding, preparing and positioning letter stacks are done exactly as when metering mail. For detailed information, please read chapter 6.3.3.
• On the feeder, switch on the seal function:
Set the switch to the position seal (see also
• Position letter stack on the feeder / start letter transport.
The “Seal Only” special function has its own counter. PostBase Vision shows the number of transported mail pieces on the upper right side of the display.
When quitting the “Seal Only” function, the counter is reset to “0”.
88 PostBase Vision
9.5
Stamping incoming mail
(optional)
With the optional feature “Date of Mail Entry”, PostBase Vision can print a stamp with date and time onto you incoming mail. An advertising imprint is also possible.
Set incoming mail stamp
Set advertising imprint Counter
• Open the M ENU .
• Choose S PECIAL F UNCTIONS .
• Choose D ATE OF M AIL E NTRY .
PostBase Vision opens the “Print Date of
Mail Entry” menu.
The current settings for printing incoming mail are displayed:
– incoming mail stamp
– advertising imprint
– date for the incoming mail stamp
– imprint offset.
Note: The table below describes the possible settings. Changing these settings is done in the usual manner.
Set date
Set imprint offset
P RINT D ATE OF M AIL E NTRY – possible settings:
Incoming mail stamp Depending on your order, one or several incoming mail stamps are available.
Incoming date You can backdate incoming mail stamps up to 7 days.
Incoming mail stamps with the current date may also contain the time of day (depending on the selected incoming mail stamp).
Special functions 89
P RINT D ATE OF M AIL E NTRY – possible settings:
Offset You can adjust the position of the incoming mail stamp (default position: about 0.4" /
1 cm from the right letter edge).
Advert imprint In addition to the incoming mail stamp, you can set an advertising imprint, as with metering (advert, text or QR code).
Printing incoming mail stamp
You can directly imprint incoming mail con-
forming to the specifications on page 179 in
format, thickness and material. For other incoming mail, print self-adhesive labels.
• Position incoming mail with the side to be printed on facing up on the hand feed tray / the feeder.
Or
• Start label printing.
PostBase Vision prints the incoming mail stamp.
For detailed information on feeding letters, label printing and using the feeder, please
The “Print Date of Mail Entry” special function has its own counter. PostBase Vision shows the number of prints on the upper right side of the display.
When quitting the “Print Date of Mail Entry” function, the counter is reset to “0”.
90 PostBase Vision
10 Manage shortcuts
By default, PostBase Vision offers you typical USPS products as shortcuts. You can assign all shortcuts – depending on the version, you have up to 20 storage spaces available – with postal products of your choice. You can see the current assignment directly on the short cut button in the Home screen.
You can delete shortcuts, overwrite them with a new assignment, issue your own names and also revert to the default assignment. Whenever a new rate table goes into effect, the shortcuts are updated and may receive a new default assignment.
10.1
Saving a product as a shortcut
You can always save the product set in the Home screen as a shortcut (mailing data and weight). The product stored on the first shortcut is used by PostBase Vision as the default setting after it is turned on.
Shortcut
(assigned)
Press longer
• Set the product that you would like to save as a shortcut.
To set mailing data and weight, please
read chapters 5.1.2 and 5.1.3.
• Press the button N EW for about two seconds.
Or:
Press on an existing shortcut for about two seconds to overwrite it with a new assignment.
• To save the product on this shortcut, confirm the query in the pop-up with Y ES .
Name
Postage
Weight
The current assignment is displayed on the shortcut button:
– Name (mailing data, if necessary, strongly abbreviated)
– Postage
– Weight.
Once all of the storage spaces have been assigned, the N EW button will no longer appear.
Manage shortcuts 91
10.2
Renaming a shortcut
When a shortcut is saved, PostBase Vision automatically issues a name. This name is generated from the selected mailing data and may in some cases not fit on the button. You can easily change the names of the shortcuts.
• Open the M ENU .
• Choose M ANAGE S HORTCUTS .
• Choose R ENAME .
• Tap on the shortcut you want to change.
PostBase Vision opens the on-screen keyboard. The text field shows the shortcut name.
• Enter the desired name.
The preview (top left) shows how the new name will appear on the shortcut.
• Confirm with OK.
Preview
For information on how to use the on-screen
keyboard, please refer to chapter 4.3.7 on page 45.
92 PostBase Vision
10.3
Deleting a shortcut
Shortcuts that you no longer need can be overwritten with a new assignment or deleted. You cannot delete the first shortcut. PostBase Vision uses it as the default setting after it is turned on.
• Open the M ENU .
• Choose M ANAGE S HORTCUTS .
• Choose D ELETE .
• Tap on the shortcut that you want to delete.
After the confirmation prompt, this shortcut is deleted.
Shortcuts with an assignment defined by the rate table (default shortcuts) cannot be permanently deleted. These shortcuts will be available again after the mailing system has restarted.
10.4
Resetting shortcuts to default
When shortcuts are reset, all shortcut storage spaces are emptied and the default shortcuts defined by the rate table are restored.
• Open the M ENU .
• Choose M ANAGE S HORTCUTS .
• Choose R ESET TO D EFAULTS .
After the confirmation prompt, PostBase Vision resets all shortcuts.
Managing printed text and QR codes 93
11 Managing printed text and QR codes
PostBase Vision can print freely editable text messages and optionally also QR codes, including an accompanying message. Depending on the version, you have up to
12 storage spaces available, which can be assigned to a text message or QR code of your choice. In this chapter, you will learn how to generate, change and delete these kinds of text messages and QR codes.
11.1
Entering a new text
• Open the M ENU .
• Choose P RINTED T EXT /QR-C ODE .
• Tap the N EW T EXT button.
PostBase Vision opens the on-screen keyboard.
• Enter the desired text.
Note: You have five lines available for your text. Once the maximum line length has been reached, PostBase Vision will not allow you to enter anything further in this line. You insert line breaks manually.
• Confirm with OK.
The text is stored and appears immediately in the selection list for advertising imprints.
For information on how to use the on-screen
keyboard, please refer to chapter 4.3.7 on page 45.
You can also enter new text in the selection list for advertising imprints directly. As long as not all storage spaces have been assigned, the button “New” will appear in the list.
94 PostBase Vision
11.2
Generating a newQR code
• Open the M ENU .
• Choose P RINTED T EXT /QR-C ODE .
• Tap the N EW QR CODE button.
PostBase Vision opens the on-screen keyboard with a prompt to enter the URL.
• Enter the URL (Internet address) that you want to have encrypted in the QR code.
Note: You have five lines available for your text. Once the maximum line length has been reached, PostBase Vision will not allow you to enter anything further in this line. You insert line breaks manually.
• Confirm the URL displayed and continue with the C ONTINUE button.
• Now, enter the text that you want to appear next to the QR code in clear text.
Note: Five short lines are available for this accompanying text. Once the line length has been fully used, PostBase Vision will not allow you to enter anything further in this line. You insert line breaks manually.
• Confirm with OK.
The QR code with the accompanying text is stored and appears immediately in the selection list for advertising imprints.
For information on how to use the on-screen
keyboard, please refer to chapter 4.3.7 on page 45.
You can also generate new QR codes in the selection list for advertising imprints directly.
As long as not all storage spaces have been assigned, the button “New QR code” will appear in the list.
Managing printed text and QR codes 95
11.3
Changing a text /QR code
• Open the M ENU .
• Choose P RINTED T EXT /QR-C ODE .
• Choose C HANGE .
PostBase Vision displays all of the saved texts / QR codes.
• Tap on the text / QR code that you want to change.
PostBase Vision opens the on-screen keyboard.
• Change or overwrite the text as you like or enter the data for the QR code.
• Confirm with OK.
The new text / QR code is stored and appears immediately in the selection list for advertising imprints.
You can also open texts / QR codes in the selection list for editing. Tap on the text / QR code you would like to change until the onscreen keyboard opens.
96 PostBase Vision
11.4
Deleting a text /QR code
• Open the M ENU .
• Choose P RINTED T EXT /QR-C ODE .
• Choose D ELETE .
PostBase Vision displays all of the saved texts / QR codes.
• Tap on the text / QR code that you want to delete.
PostBase Vision deletes the text and informs you that it has been deleted in a pop-up above it.
The storage space that has become available can be used to enter a new text or QR code.
Local cost account administration 97
12 Local cost account administration
The PostBase Vision mailing system offers you the option to record and analyze mailings separately by cost account. To do so, cost accounts must be set up in the discoverFP customer portal. After synchronizing with the customer portal (refer to
chapter 13 for more information), the cost account function will have been added to
your mailing system.
The usage data are stored both in the mailing system’s local cost account counters as well as sent to the customer portal regularly for recording and analysis. The local cost account counter and data storage in the portal run independently from one another.
The reporting and administration functions available on the PostBase Vision mailing system for cost accounts are described below.
12.1
Display / print cost account report
• Open the M ENU .
• Choose L OCAL A CCOUNTS .
• Choose S HOW R EPORT .
PostBase Vision shows the list of all cost accounts with the current usage data (value and number of mailings).
Print report
• Tap the P RINT button.
The pop-up for printing labels appears and shows the number of labels to be printed
(= number of cost account report pages).
• Tap the S TART button to print the cost account report on labels.
Or:
• Insert an empty envelope / postcard onto the hand feed tray or the feeder.
PostBase Vision prints the first page of the cost account report.
If necessary:
• Insert another envelope / postcard to print the following pages.
98 PostBase Vision
12.2
Display / print usage data for a defined cost account
• Open the M ENU .
• Choose L OCAL A CCOUNTS .
• Choose R EPORT O NE A CCOUNT .
PostBase Vision opens the selection list with all cost accounts. The current cost account is highlighted in color.
• Tap on the cost account that you want to see usage data for.
PostBase Vision displays the usage data
(value and number of mailings) for this cost account.
Print report
• Tap the P RINT button.
The pop-up for label printing appears.
• Tap the S TART button to print the cost account report on a label.
Or:
• Insert an empty envelope / postcard onto the hand feed tray or the feeder.
PostBase Vision prints the report for this cost account.
Local cost account administration 99
12.3
Deleting usage data
You can delete the usage data for individual cost accounts or for all cost accounts at once. Clearing the cost account counters has no effect on the cost account statistics in the customer portal.
Set one account to zero
• Open the M ENU .
• Choose L OCAL A CCOUNTS .
• Choose C LEAR C OUNTER .
PostBase Vision opens the selection list with all cost accounts. The current cost account is highlighted in color.
• Tap on the cost account for which you want usage data to be deleted.
After a confirmation prompt, the value and amount of mailings for this cost account are reset to zero.
Set all accounts to zero
• Open the M ENU .
• Choose L OCAL A CCOUNTS .
• Choose C LEAR A LL C OUNTERS .
After a confirmation prompt, the usage data
(value and number of mailings) for all cost accounts are deleted. All cost account counters are reset to zero.
100 PostBase Vision
12.4
Matching cost accounts to advertising imprints
You can assign default advertising imprints to each cost account. When setting the cost account, the advertising imprints are then automatically set according to this default setting.
Display field with cost account
Set default advertising imprints
• Open the M ENU .
• Choose L OCAL A CCOUNTS .
• Choose A DVERT M ATCHING .
PostBase Vision opens the selection list with all cost accounts. The current cost account is highlighted in color.
• Tap on the cost account that you want to match advertising imprints to.
PostBase Vision opens the window for setting the default advertising imprints.
You see
– the cost account and
– the two advertising imprint buttons with the current default setting.
• Select the desired setting for both advertising imprints.
Note: The table on the next page shows and explains the possible settings. The settings themselves are made in the same way as in the home screen.
• Tap OK to save the displayed default value for this cost account.
Local cost account administration 101
The possible settings and their meaning:
N O DEFAULT SELECTED When setting up the cost accounts, the advertising imprints in the home screen remain unchanged.
O FF When setting the cost account, the advertising imprints are switched off. No advert is printed here.
An advert, a text or a QR code This advertising imprint is set along with the cost account.
102 PostBase Vision
13 Synchronizing
Due to postal requirements, the data must be synchronized with Francotyp-Postalia at regular intervals to operate the PostBase Vision mailing system. PostBase Vision automatically synchronizes all important data or reports when the data must be synchronized. You only have to make sure that the set up connection (LAN or Wi-Fi) is always available. In addition, you can also start the synchronization manually if required. This chapter describes the available menu functions.
• Make sure PostBase Vision has a network connection.
• Open the M ENU .
• Select S YNCHRONIZE .
PostBase Vision offers various functions for synchronizing the data in the S YNCHRONIZE menu. They are displayed and explained in the table below.
• Select the desired function.
PostBase Vision displays information about the status and purpose of the selected function.
• Start synchronizing the data with Y ES .
The connection setup, data transfer, as well as testing and update processes run automatically. You can follow the progress of the process on the display.
Synchronize – possible functions and their meaning:
S TATUS Display – Date and time of the last data synchronization.
S YNC A LL Complete data synchronization.
PostBase Vision performs all synchronization operations consecutively. This may take several minutes.
Synchronizing 103
Synchronize – possible functions and their meaning:
S YSTEM S YNC Synchronize with the FP Service.
Sending diagnostic data for service purposes and updating the machine software, etc.
DISCOVER FP S YNC Synchronize with the customer portal.
Send the consumption data for convenient display and analysis in the portal.
Receive updates on cost accounts, user accesses and adverts, etc. that are available in the portal.
Note: During operation, PostBase Vision automatically synchronizes with the portal about every 5 minutes.
D ATA U PLOAD Send the postal data prescribed to the metered postal products.
Note: PostBase Vision automatically transmits this data daily at midnight
(if PostBase Vision is not turned off) or immediately after it is turned on.
104 PostBase Vision
14 Advanced settings & system information
14.1
System information
You can view a list of all major system parameters (e.g. software version, rate table).
• Open the M ENU .
• Choose S YSTEM I NFORMATION .
PostBase Vision displays the system information.
14.2
Contact Information
All important information (phone / website) you need to contact Francotyp-Postalia can be found directly on your postage meter.
• Open the M ENU .
• Choose C ONTACT I NFORMATION .
You will see a list with phone numbers and website addresses from where you can receive advice and support for anything relating to the PostBase Vision mailing system and where you can order accessories and consumables.
Advanced settings & system information 105
14.3
Access control / Administrator PIN
You can protect the PostBase Vision mailing system from unauthorized use with a
PIN, the administrator PIN. If access control is enabled, PostBase Vision requests a
PIN to be entered when the system is turned on or wakes up from stand-by mode.
Setting up access control
• Open the M ENU .
• Choose M ANAGE P IN .
• Follow the instructions on the screen.
You must enter a four-digit PIN and enter it a second time for verification.
S AVE activates the access control.
You need this administrator PIN in the customer portal as well to set up a user-specific access control for your mailing system.
Disabling access control
• Open the M ENU .
• Choose M ANAGE P IN .
• Turn off access control by tapping Y ES .
If a user-specific access control is set up in the customer portal for your mailing system as well, the “Manage Pin” menu function can only be accessed with the Administrator PIN.
106 PostBase Vision
14.4
Low postage warning
PostBase Vision can provide support in monitoring your available postage. You only need to define the threshold at which PostBase Vision should notify you when your postage is running low.
Defining / adjusting the threshold
• Open the M ENU .
• Choose L OW P OSTAGE W ARNING .
• Enter the desired threshold.
• Confirm with OK.
The Low postage warning is set up and will take effect immediately.
Once the set threshold is reached,
PostBase Vision will notify you that your postage is running low. A red caution icon will appear in the Home screen next to the available postage.
Set the threshold to “0” to disable the low postage warning.
Advanced settings & system information 107
14.5
Sound signals
There are several different tones and sounds that accompany the actions on your
PostBase Vision mailing system. You can limit the scope of the sound signals to certain events (messages, errors) or turn them off entirely.
• Open the M ENU .
• Choose S OUND S IGNALS .
PostBase Vision opens the setting menu for the sound signals. The current setting is highlighted in color (light blue with a dark blue bar).
• Tap the desired setting.
• Apply the displayed setting by tapping OK.
You can set the volume for the sound signals on the bottom left of the display frame. Read
more about it in chapter 4.6 on page 48.
S OUND S IGNALS – possible settings and their meaning:
A LL Acknowledgment sound for each entry, sound signals for messages, errors, etc.
Shutting down and waking up from stand-by, turning off, among others, are accompanied with a sound.
M ESSAGES / E RRORS Sound signals for messages and errors, acknowledgment sound for the scale once the weight has been determined.
O NLY E RRORS Sound signals for errors, acknowledgment sound of scale.
O FF No sound signals.
Exceptions: System start, setting the volume, acknowledgment sound of scale.
108 PostBase Vision
14.6
Color of the menu bar
You can change the background color of the menu bar. PostBase Vision offers you
12 colors to choose from.
• Open the M ENU .
• Choose C OLOR .
PostBase Vision opens a setting menu with all available colors.
• Tap the desired color.
The menu bar changes to your color immediately. Feel free to try different colors.
• Apply the selected color for the menu bar by tapping OK.
14.7
User interface language
The PostBase Vision user interface supports multiple languages.
• Open the M ENU .
• Choose L ANGUAGE .
PostBase Vision opens the language setting menu. The current setting is highlighted in color (light blue with a dark blue bar).
• Tap the desired language.
The user interface language changes immediately.
• Apply the current language setting by tapping OK.
Advanced settings & system information 109
14.8
Standby time
The PostBase Vision mailing system will go to standby automatically if it is not used for some time. The standby time is the time between your last operation and the time
PostBase Vision automatically goes to standby.
• Open the M ENU .
• Choose S TANDBY S ETTINGS .
• Choose S TANDBY T IME .
PostBase Vision opens the standby time setting menu.
• Type the desired time (in minutes).
• Confirm with OK.
14.9
Product after standby
This feature lets you define which product will be set for metering after reactivating
PostBase Vision from standby:
– the product stored as the first shortcut or
– the product that was last used.
• Open the M ENU .
• Choose S TANDBY S ETTINGS wählen.
• Choose P ROD . AFTER S TANDBY .
PostBase Vision opens the setting menu for this function.
• Tap the desired setting.
• Apply the displayed setting by tapping OK.
R ATE AFTER S TANDBY – possible settings and their meaning:
S HORTCUT 1 After reactivating PostBase Vision from standby, the product stored as first shortcut is set.
L AST R ATE PostBase Vision keeps the current (last) product setting.
110 PostBase Vision
14.10
Auto Off
PostBase Vision can be turned off automatically if you do not use PostBase Vision for a while. The “AutoOff Time” is the length of time between the last operation and when the system turns off automatically.
• Open the M ENU .
• Choose S TANDBY S ETTINGS .
• Choose A UTO O FF .
PostBase Vision opens the Auto Off Time setting menu.
• Type the desired time (in minutes).
• Confirm with OK.
The value “0” disables the Auto Off function.
14.11
Automatic date advance
If you generally meter your mail for the next day (or the next posting date) after a certain time of day, the “Auto Date Advance” function can be very useful.
PostBase Vision will then remind you every day at the defined time to set the metering date.
• Open the M ENU .
• Choose A UTO D ATE A DVANCE .
PostBase Vision displays the current setting of the “Automatic date advance” feature.
To adjust the settings:
• Tap C HANGE to open the procedure for setting up the “Automatic date advance” feature.
Advanced settings & system information 111
• Follow the instructions in the display:
Set the time of day (when the window to change the metering date should appear daily) and choose the desired weekend mode.
Or
Switch the function off.
PostBase Vision displays the selected settings.
• If everything is correct: S AVE .
The following table gives an overview of the possible settings and their meaning.
A UTO D ATE A DVANCE – possible settings and their meaning:
Current Setting
O N PostBase Vision opens a window to set the metering date every day at the set auto advance time.
The following options are available to you:
– Apply the suggested date
– Select a different date
– Keep the current date.
O FF The function is not enabled.
Auto Advance Time
HH : MM
(Time of day)
The time determines when the window to change the metering date should appear in the display.
Note: Setting the time to 12:00 am (midnight) switches the function off.
112 PostBase Vision
A UTO D ATE A DVANCE – possible settings and their meaning:
Weekend Mode
O N Skip weekends (Saturdays and Sundays).
On Fridays, PostBase Vision automatically offers the next Monday as a metering date.
S KIP S UNDAYS Only skip Sundays.
O FF Do net check whether the suggested metering date falls on a weekend.
PostBase Vision always suggests the next calendar day as metering date.
Advanced settings & system information 113
14.12
Switching weighing mode
(optional)
You only need to set the weighing mode if your mailing system is equipped with the
“Differential Weighing” option.
• Open the M ENU .
• Choose D IFFERENTIAL W EIGHING .
PostBase Vision opens the settings menu for weighing mode. The current setting is highlighted in color (light blue with a dark blue bar).
• Tap the desired weighing mode:
N ORMAL or D IFFERENTIAL .
• Apply the displayed setting by tapping OK.
W EIGHING M ODE – possible settings and their meaning:
N ORMAL Determines the weight of a mail piece upon placing it on the weighing platform
D IFFERENTIAL
Display in the Home screen:
Determines the weight of a mail piece after removing it from the weighing platform
114 PostBase Vision
14.13
Ethernet / Wi-Fi connection (Connectivity settings)
To exchange data with FP servers (postage download, customer portal, updating rates and software, etc.) PostBase Vision must be able to connect to the Internet.
On commissioning, setting up the network connection is part of the installation routine. You must check the settings after making changes to your equipment / your system environment and adjust them as needed. If you have any questions, please contact your administrator.
You can set up one wired connection (Ethernet / LAN) as well as one Wi-Fi connection. Each time PostBase Vision is turned on, it checks availability and enables the corresponding network connection (LAN or Wi-Fi), whereas any wired connection will always be given priority. You can recognize the enabled connection by the icon in the
14.13.1 Displaying connectivity settings
• Open the M ENU .
• Choose M ANAGE C ONNECTION .
PostBase Vision displays the saved connectivity settings and the corresponding status information.
At the end of the list, you can tap on to open an overview with advanced information
(routing information).
14.13.2 Setting up a new network connection / changing settings
• Open the the M ENU .
• Choose M ANAGE C ONNECTION .
• Tap C HANGE to open the procedure for setting up the network connection.
• First, select which type of connection you would like to set up or change:
Tap either E THERNET / LAN or W I -F I .
• Confirm the selection and continue with the
C ONTINUE button.
Advanced settings & system information 115
• Now, follow the information and instructions on the display step-by-step. Configure the appropriate parameters for your network. If necessary, ask your network administrator.
PostBase Vision displays the selected connectivity settings.
• Once everything is correct: S AVE .
The following table gives an overview of the possible settings and parameters.
Connectivity Settings and their meaning:
Connection Type
E THERNET / LAN
(default setting)
LAN (Local Area Network) connection.
Use this setting if you want PostBase Vision to use the wired connection to your local network / router.
W I -F I
SSID
S
E
ELECT
NTER
W I -F
SSID
I
Use this setting if you want PostBase Vision to connect to the local network / router wirelessly.
Service Set Identifier. Name of a local wireless network(such as router name).
Select the desired access point from the list of detected Wi-Fi networks.
If the name of the desired network does not appear in the list, select this option.
You must then enter the following parameters:
– Network name
– Select Encryption Mode (WPA2, WPA) or
Open Network.
Please contact you network administrator for details.
116 PostBase Vision
Connectivity Settings and their meaning:
DHCP Dynamic Host Configuration Protocol.
Networking protocol that allows automatic connection to a network.
DHCP = E NABLED
(default setting)
DHCP = D ISABLED
Select this setting if your network supports
DHCP.
Proxy-Server
P
P
ROXY
(default setting)
ROXY
= D
= E
ISABLED
NABLED
Select this setting if your network does not support DHCP.
During manual configuration, you will need to enter the following parameters:
– Static IP address for your PostBase Vision
– Subnet mask
– Default gateway
– IP address of the DNS server.
Please contact you network administrator for details.
Note: When entering IP addresses, you have to enter the dots, too.
Intermediary server that facilitates access to the internet.
Select this setting if your network does not use a proxy server.
Select this setting if your network uses a proxy server.
You will need to enter the following parameters:
– IP address of the proxy or its alias
– Port number.
Please contact you network administrator for details.
Advanced settings & system information 117
Connectivity Settings and their meaning:
Proxy-Authentication
(only when Proxy = Enabled)
Access control to the proxy server (user name and password).
D ISABLED
(default setting)
Select this setting if your proxy server does not require authentication (user name and password).
E NABLED Select this setting if your proxy server does require authentication.
You will need to enter the following parameters:
– User name for proxy access
– Password.
Please contact you network administrator for details.
In case your network only supports explicitly authorized devices, your network administrator will require the MAC address of your
PostBase Vision. You can find the corresponding MAC addresses in the “Manage
Connection” menu.
Reference Information for Network
Administrators
PostBase Vision requires a network connection, with a minimum of 10 Mbit/sec, in order to able to download postal funds from a Francotyp-Postalia server.
Ethernet cables of class CAT5E are recommended.
For this it normally uses TCP/IP (v4 only) through an https connection using TLS v1.2 over port 443 . In certain cases it may also use an http connection over port 80 .
These two ports must therefore be enabled in any firewall. It will attempt to make a connection to *.francotyp.com.
118 PostBase Vision
14.13.3 Deleting the Wi-Fi connection
• Open the M ENU .
• Choose M ANAGE C ONNECTION .
• Tap C HANGE to open the procedure for setting up the network connection.
• Tap W I -F I .
• Tap C ONTINUE .
PostBase Vision displays the name of the configured Wi-Fi connection.
• Tap D ELETE .
After the confirmation prompt, the configured
Wi-Fi connection is deleted in the
PostBase Vision mailing system.
14.14
Change ZIP / Re-authorization
You must inform FP Mailing Solutions of the new location of your PostBase Vision if you wish to operate the PostBase Vision at another location (e.g. after a relocation).
• Make sure PostBase Vision has a network connection.
• Open the M ENU .
• Choose C HANGE ZIP.
Re-authorization starts. It takes some time to establish the connection and to exchange data. Please stand by.
The new ZIP code is displayed when reauthorization is complete.
Ordering consumables 119
15 Ordering consumables
You can easily order selected consumables (such as ink cartridges) at any time directly on the mailing system with the online ordering function. This requires that provisions are set up accordingly in a contract relating to invoicing, delivery address, etc.
15.1
Placing an order
Up to four items are offered to you in the online ordering system. You will find the complete range of consumables and accessories for your mailing system on the customer portal.
• In the menu bar, tap on the button showing the shopping cart.
Or
Item name
Order quantity
Price (net)
Order value (net)
• Open the M ENU .
• Choose O RDERING .
• Choose N EW O RDER .
PostBase Vision establishes a connection to the online ordering system and then shows the available items and any discounts.
• Set the desired order quantity per item using the buttons and .
You will see the relevant net price directly below the order quantity.
Note: The figure on the left shows fictitious items and prices.
Once the desired order quantity has been set for all four items:
• Press C ONTINUE to send the order.
The order is verified. The total amount payable for your order, broken down by order value and shipping costs (showing net values, taxes, gross value) are shown as confirmation.
120 PostBase Vision
To actually release the order:
• Confirm the order within 60 seconds by tapping on B UY NOW .
Note: If not confirmed, the ordering process will be canceled automatically. A message will inform you of this.
After the order is complete, PostBase Vision will displays the order number.
You can print a summary of the information relating to your order.
15.2
Displaying order status
• Open the M ENU .
• Choose O RDERING .
• Choose O RDER H ISTORY .
PostBase Vision shows the order number and status of current and completed orders placed with the mailing system.
You can find information on the orders in the customer portal as well. You can also print the information from there if needed.
15.3
Displaying address data
• Open the M ENU .
• Choose O RDERING .
• Choose A DDRESSES .
PostBase Vision shows the address data stored for processing online orders (such as delivery address, billing address).
Please use the customer portal for any changes or additions to the address data.
Maintenance and care 121
16 Maintenance and care
Have your mailing system cleaned and serviced regularly by an authorized Service staff. This guarantees long-term, trouble-free operation. Ask about our low-cost care and maintenance agreement.
You can do the following work yourself:
– Clean housing exterior
– Clean sensors
– Clean print system
– Change ink cartridge
– Replace transport brush
– Calibrate touch screen
– Filling with sealing liquid (feeder / sealer)
– Clean / replace moistening sponge (feeder)
– Clean / replace moistening brush (feeder)
– Clean / replace felts (sealer) .
You must not start the service function T EMPERATURE C ALIBRATION in the I NK CAR -
TRIDGE menu without a request by FP Mailing Solutions to do so.
16.1
Cleaning the housing
Warning!
Electrical hazard.
Disconnect the power plug before cleaning the mailing system.
Warning! Electrical hazards due to short circuits.
Be extremely careful when handling liquids. Take special care that no foreign objects penetrate the system’s interior. If this should happen, have the mailing system checked by FP
Customer Service before using it again.
3 seconds
• Turn PostBase Vision off.
• Pull the power plugs of the postage meter and of all peripherals such as the feeder out of the socket.
• Clean dirt from the housing with a slightly damp cloth. You can also use a commercially available dishwashing detergent.
122 PostBase Vision
16.2
Cleaning the sensors
Over time, paper dust may deposit on the sensors of the mailing system and cause problems with the letter detection. In order to ensure faultless operation at all times, we recommend cleaning the sensors once a month. A special compressed air spray for cleaning the sensors is available from Francotyp-Postalia.
Feeder (optional)
Sensor for letter detection
Postage meter
Sensors in the housing top cover
Sensors in the letter receiving wall
3 seconds
How to clean the sensors
• Turn PostBase Vision off.
Maintenance and care 123
On the postage meter
Caution!
Ink residue may be present on the drawer. Make sure you do not get ink on yourself, or stain your clothing and other objects. Place the drawer down on a base surface.
• Unlock the drawer: Push the drawer latch lever upwards.
• Pull the drawer to the front, out of the housing.
• Place the drawer on an underlay.
The flashing LEDs in the letter entrance area indicate the drawer is missing.
The sensors are now accessible from below.
They are located right inside the bottom section of the housing.
• Remove the dust from the sensor area with a few puffs of the compressed air spray.
Letter receiving wall
Sensors
Housing top cover
• Slide the drawer in to the stop. Make sure that the drawer latches correctly on both sides.
When the drawer is correctly inserted, the
LEDs in the letter entrance area will go out.
PostBase Vision is ready to operate again.
124 PostBase Vision
Sensor for letter detection
On the feeder
The sensor for the letter detection is freely accessible.
• Remove the dust from the sensor with a few puffs of the compressed air spray.
Sensors
• Press the release key.
The roller transport moves upwards.
The sensors in the letter receiving wall are now accessible from the front (operator side).
• Remove the dust from the sensors with a few puffs of the compressed air spray.
• Press down firmly on the roller transport until it clicks into place.
Maintenance and care 125
16.3
Cleaning the print system
16.3.1
Starting automatic print system cleaning
You should start automatic print system cleaning only if the quality of the imprint is not good enough (e.g. blank spots in the imprint after longer periods out of use).
Cleaning
• Open the M ENU .
• Choose I NK CARTRIDGE .
• Choose C LEANING .
A message informs you about the cleaning process in progress.
• Check the quality of the imprint with a Test
Intensive cleaning
You should start intensive cleaning if normal cleaning fails to improve the print quality to your satisfaction.
• Open the M ENU .
• Choose I NK CARTRIDGE .
• Choose I NTENSIVE C LEANING .
A message informs you about the cleaning process in progress.
• Check the quality of the imprint with a Test
In case of stubborn soiling, even intensive cleaning may be unable to improve the print quality as desired. In such cases, you can manually clean the cartridge. Read the following chapter.
126 PostBase Vision
16.3.2
Cleaning ink cartridge by hand
Caution! Inexpert cleaning can damage the ink cartridge and render it useless. Heed the following hints to avoid damage to the print system:
• In case of print quality issues, always run the automatic cleaning functions
first. Read chapter 16.3.1 on page 125.
• You should manually clean the ink cartridge in exceptional cases only where intensive cleaning fails to restore the normal print quality.
• For cleaning, make sure to use a soft, lint free cloth moistened with demineralized water. Small fibers could clog the nozzles. Too hard or dry cloths could scratch the nozzle plate. Such scratches render the ink cartridge useless because they prevent the ink-jet from being correctly positioned during printing.
• Never use any chemical cleansers.
Removing the cartridge
• Open the M ENU .
• Choose I NK CARTRIDGE .
• Choose C HANGE C ARTRIDGE .
• Remove the ink cartridge.
For details, please refer to chapter “Changing the ink cartridge”, starting on page 131.
Cleaning
• Moisten a lint free cloth with demineralized water.
You can also use distilled water or normal tap water if demineralized water is not at hand.
The minerals contained in tap water could, however, leave residues in the print head.
Maintenance and care 127
• Hold the cartridge as shown in the picture.
The nozzles must point downwards!
• Slowly and carefully wipe the print head with the cloth in the direction of the arrow.
Repeat this action several times.
The water will blend with ink residues and clean the nozzles.
• Reinsert the cartridge (see page 132).
• Close the flap of the print system (see
128 PostBase Vision
16.4
Test Imprint – Check print quality
Using the menu function “Test Imprint”, you can test the functioning of the print system and check the print quality. The generated test print consists of a series of different patterns.
• Open the M ENU .
• Choose I NK CARTRIDGE .
• Choose T EST I MPRINT .
PostBase Vision prompts you to position a letter.
Print Test Imprint on an empty envelope
• Place an empty envelope (or a postcard) on the hand feed tray.
Or
• Place an empty envelope (or a postcard) on the feeder (optional) .
PostBase Vision feeds the envelope and prints the Test Imprint consisting of a series of different plane and line patterns.
Print Test Imprint on a label
• Tap the L ABEL button.
PostBase Vision prints the Test Imprint on a label.
Maintenance and care 129
Check print quality
Make sure PostBase Vision always produces clean and legible meter imprints.
• Check the print quality. There must not be any blurred or blank spots.
This illustration shows a perfect imprint.
When there are blurred or blank spots in the imprint:
• Clean print system. Read chapter 16.3 on page 125.
16.5
Print system: show ink level
The approximate ink level of the cartridge is shown by the icon in the menu bar (full,
75%, 50%, 25%, empty). With this feature, you can track ink consumption at a glance.
You can also view the ink level as a percentage in the I NK CARTRIDGE menu.
• Open the M ENU .
• Choose I NK CARTRIDGE .
• Choose I NFORMATION .
PostBase Vision displays the ink cartridge’s filling level as a percentage.
130 PostBase Vision
16.6
Changing the ink cartridge
PostBase Vision monitors the filling level of the ink cartridge and issues a message when it must be replaced. We recommend that you always have a new ink cartridge in stock.
Warning!
The ink causes severe eye irritation and may cause an allergic skin reaction. Ingestion of the ink can be damaging to your health.
• Please heed the labels for hazardous materials on the packaging and the ink cartridge itself.
• Avoid contact with eyes.
• Avoid ingestion of the ink.
• Keep the ink cartridge out of the reach of children.
Caution! Heed the following hints to avoid damage to the print system:
• Do not yank the cartridge flap open. Run the C HANGE C ARTRIDGE function from the I NK CARTRIDGE menu. The flap then opens by itself.
• We recommend to use only approved FP equipment and FP original parts.
The manufacturer FP has established reliability, safety and applicability.
The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products.
• Always use a brand new ink cartridge.
Caution!
There are ink residues on the old cartridges.
• Take care not to soil your skin, your clothes, or objects near by.
• Use a mat to place the ink cartridge.
Changing the ink cartridge
PostBase Vision will prompt you to replace the cartridge when it is depleted.
• Confirm the message.
• Open the M ENU .
• Choose I NK CARTRIDGE .
• Choose C HANGE C ARTRIDGE .
Note: Do not lean on the flap of the print system or otherwise hinder it from opening automatically.
.
LED
(green)
Catch
Maintenance and care 131
The exchange procedure starts.
PostBase Vision moves the ink cartridge to the exchange position and opens the flap.
• Follow the instructions on the display. The screen sequence demonstrates the procedure of changing the cartridge.
The required steps are described in detail below.
Removing the ink cartridge
• Slightly push the cartridge down on the
“Push here …” mark. In doing so, the cartridge tilts to the front.
The cartridge is unlatched. The green LED flashes.
• Ease off against the spring pressure and let the cartridge slide upwards, past the green catch.
• Take the ink cartridge upward and out of the socket.
Inserting new ink cartridge
The full functioning of the PostBase Vision mailing system at the time of delivery can only be guaranteed when using original
Francotyp-Postalia ink cartridges.
132 PostBase Vision
Catch
Caution!
Insert the ink cartridge only after it has adapted to the ambient temperature of the PostBase Vision (e.g. after storage in the basement or after transport in a cold vehicle).
Else, no correct calibration can be performed.
• Open the cartridge packaging.
• Remove the ink cartridge from its packaging.
• Remove the protective strip (nozzle protection).
• Hold the ink cartridge with its connectors facing backwards, i.e. towards the back of
PostBase Vision. The green arrow on the cartridge points towards the green catch on the cartridge bracket.
• Insert the ink cartridge into its bracket.
• Push down the ink cartridge and let it snap to the back, under the catch.
LED
Maintenance and care 133
When the cartridge is inserted correctly, the green LED glows continuously.
• Close the flap of the print system:
Push down the flap in the area of the
PostBase Vision logo until the latch catches.
Preparing for operation After changing the ink cartridge,
PostBase Vision internally prepares the cartridge for operation. Please be patient until this process is complete.
We recommend checking the print quality by
performing a Test Imprint (see chapter 16.4).
134 PostBase Vision
16.7
Replacing the transport brush
When imprints on thin letters or labels appear compressed, the transport brush needs to be replaced.
Caution! As long as the print system is in printing position, the drawer is locked. Do not pull out the drawer by force. Wait until the print system moves into idle position, then remove the drawer.
Caution Ink residue may be present on the drawer. Make sure you do not get ink on yourself, or stain your clothing and other objects. Place the drawer down on a base surface.
• Unlock the drawer: Push the drawer latch lever upwards.
• Pull the drawer to the front, out of the housing.
• Place the drawer on an underlay.
The flashing LEDs in the letter entrance area indicate the drawer is missing.
Remove worn-out transport brush
The transport brush is held in the brush carrier by two catches on the right side.
• Grab the bristles, pull the worn-out transport brush to the left to unlock it and pull it upwards out of the brush carrier
Catches
Cut-out
Maintenance and care 135
Spline
Insert new transport brush
• Insert the new transport brush into the brush carrier like shown in the illustration
(1).
• Push down the brush on the right side until it locks into place beneath the two catches
(2).
• Slide the drawer in to the stop. Make sure that the drawer latches correctly on both sides.
When the drawer is correctly inserted, the
LEDs in the letter entrance area will go out.
PostBase Vision is ready to operate again.
136 PostBase Vision
16.8
Calibrating the touch screen
You have to calibrate the touch screen when operating the screen with your finger or with the stylus does not work correctly.
• Turn PostBase Vision on.
As soon as the screen displays the start animation:
• Touch and hold your finger in the middle of the display until the calibration procedure starts.
A red circle (the first calibration circle) appears in the upper left corner.
• Touch the red circle with the stylus.
• Follow the further instructions on the display: Touch each of the displayed calibration circles with the stylus.
PostBase Vision will continue its start routine. The touch screen is now calibrated.
Maintenance and care 137
16.9
PostBase Vision Feeder
(optional)
16.9.1
Filling with sealing liquid
We recommend using the SEALIT sealing liquid. This special sealing liquid is available from Francotyp-Postalia.
Warning!
Electrical hazards due to short circuits.
Be extremely careful when handling liquids. If you fill the sealant tank, make sure not to wetten any parts connected to the mains. If this should happen, immediately pull the power plugs. Have the PostBase Vision mailing system checked by the Customer Support before using it again.
• Switch the mailing system off.
3 seconds
The sealant tank is located under the transparent flap. To open the flap:
• Press the release key.
138 PostBase Vision
• Remove sealant tank out of housing.
• Unscrew sealant tank cover.
• Fully empty sealant tank and, if necessary, clean it.
• Fill the sealant tank with SEALIT sealing liquid.
Maintenance and care 139
• Place sealant tank screw cover and tighten.
• Turn sealant tank upside down in a nondangerous area (e.g. over a sink) to check if the cover is well sealed.
• Insert sealant tank into the housing with the cover downward.
• Close the flap.
140 PostBase Vision
16.9.2
Adjust moistening level
With the help of the supplied spacer ring, the moistening level can be adapted to the letters accordingly. Depending on the position of the spacer ring, moistening of the envelope flaps can be reduced or increased.
Warning!
Electrical hazards due to short circuits.
Be extremely careful when handling the sealant tank and tray to prevent spilling any liquids. Make sure not to wetten any parts connected to the mains. If this should happen, immediately pull the power plugs. Have the PostBase Vision mailing system checked by the Customer Support before using it again.
3 seconds
• Switch the mailing system off.
• Remove sealant tank out of the housing
(for further information see chapter 16.9.1 on page 137).
At the rear of feeder:
• Carefully pull the sealant tray out to the
Lug
Normal moistening
With this setting, you achieve best results in most cases.
• Position the spacer ring so that the teeth are facing down and the lug on the tray is placed between the guides. The teeth have to nip into the cut-outs of the tray.
Spacer ring
Maintenance and care 141
Lug
Increased moistening
• Position the spacer ring so that the teeth are facing up and the lug on the tray is placed between the guides.
Spacer ring
• Insert the sealant tray into the housing until
it clicks into place (see page 143).
• Insert sealant tank into the housing with the cover downward. Close the flap. (See
16.9.3
Cleaning / changing the moistening sponge
The sponge for moistening the envelope flaps should be cleaned regularly (e.g. always after a weekend). Check the condition of the sponge and replace it if exhausted. We recommend always keeping a new sponge in reserve.
Warning!
Electrical hazards due to short circuits.
Be extremely careful when handling the sealant tank and tray to prevent spilling any liquids. Make sure not to wetten any parts connected to the mains. If this should happen, immediately pull the power plugs. Have the PostBase Vision mailing system checked by the Customer Support before using it again.
• Switch the mailing system off.
3 seconds
142 PostBase Vision
• Open the flap by pressing the release key.
• Remove sealant tank out of the housing and put it at a safe place.
At the rear of feeder:
• Carefully pull the sealant tray out to the back.
• Empty sealant tray.
Maintenance and care 143
Sponge
Basket / sponge holder
• Lift the basket with the sponge out of the tray.
• Clean sponge or replace with a new one.
• Put a new sponge (with basket / sponge holder) into sealing liquid before inserting it, and let it soak completely. The flaps are thus correctly moistened from the first letter on.
• Carefully insert the basket with sponge into the tray until basket and tray are flush.
Mind the position of the cut-out.
Cut-out
Check:
Basket on the extreme left Basket flushed on top
• Check if the basket is correctly seated:
It must rest on the extreme left in the tray and close on top in a flushed manner.
• Insert the complete tray into the housing until it clicks into place.
• Check if the sponge is correctly seated. It should be directly below the moistening felt and brush.
144 PostBase Vision
• If necessary:
Fill sealing liquid into sealant tank. Check for leakages. (For further information see
• Insert sealant tank into the housing with the cover downward.
• Close the flap.
Maintenance and care 145
16.9.4
Cleaning / changing the moistening brush
• Switch the mailing system off.
3 seconds
• Open the roller transport by pressing on the release key.
The roller transport moves upward.
Now you have access to the moistening brush beneath the roller support.
The brush is provided with pins on both sides that are snapped in clips on the sword.
• Slightly lift the brush and pull it off the sword in the direction of the arrow.
Sword
Brush
146 PostBase Vision
• Clean the brush or replace it with a new one.
• Moisten a new brush before inserting it.
Leg spring
• Hold the brush as shown in the figure:
– The bristles must face down.
– One leg of the leg spring is located in the brush groove and the other leg in the sword slot.
• Put the rear pin into the clip of the sword as indicated by the arrow.
• Then carefully snap the front pin into the clip of the sword.
• Push the roller transport down powerfully until it locks into place.
Maintenance and care 147
16.10
Sealer
(optional)
16.10.1 Cleaning
The sealer should be cleaned once a month to remove glue residues.
• Separate the sealer from the postage meter:
Slightly lift the postage meter on the left side and pull the sealer away to the left.
Rocker with moistening felt
• Swing up the rocker with the moistening felt.
Moistening felt
Absorption felt
• Thoroughly rinse absorption and moistening felts under running water.
• Wipe the housing with a damp cloth. You can also use a commercially available dishwashing detergent.
• Fill with sealing liquid (see page 148).
• Dry the sealer.
• Connect the sealer to the postage meter
148 PostBase Vision
16.10.2 Checking the liquid level and filling with sealing liquid
Liquid level gauge
• Check the liquid level in the sealer regularly.
Make sure the sealer is always filled at least to the “min” mark to prevent the felts from drying up. When felts with glue residues dry up they harden to the point of becoming prematurely useless.
Filler hole
Filling with sealing liquid
We recommend using the SEALIT sealing liquid. This special sealing liquid is available from Francotyp-Postalia.
• Swing the filler hole lid aside.
• Fill the sealer with SEALIT sealing liquid.
• Check the liquid level. The liquid level in the sealer should roughly reach to the
“max” mark.
• Swing the filler hole lid back on.
• If necessary: dry the sealer outside.
Maintenance and care 149
16.10.3 Replacing felts
• Separate the sealer from the postage meter:
Slightly lift the postage meter on the left side and pull the sealer away to the left.
• Empty the liquid reservoir.
Removing the rocker with moistening felt
Rocker with moistening felt
• Slightly tilt the rocker and pull it off in an obliquely upward direction.
Absorption felt
Removing the absorption felt
• Grip the absorption felt with pliers or tweezers and pull it out upwards.
150 PostBase Vision
Positioning contour
Installing the absorption felt
• Install a new absorption felt as shown in the illustration. The felt should be halfway in the sealer.
Absorption felt
Letter receiving tray
• Bend the upper part of the felt to the right and push it beneath the letter receiving tray until it reaches the stop in the contour.
• Evenly push the arched absorption felt with your hand into the liquid reservoir. Make sure that the felt is correctly seated, in particular at the edges. The stop in the positioning contour must fit precisely in the opening of the letter receiving tray.
• As a final measure, stroke with your finger over the felt repeatedly to eliminate any irregularities.
Maintenance and care 151
Leg spring Installing the rocker with moistening felt
The rocker features two clips that engage on the two bolts at the sealer.
• Fit the new rocker such that one leg of the leg spring is located in the rocker groove and the other leg in the sealer slot.
Bolt
Clip
• Hold sealer in place, and exerting moderate pressure, push the rocker onto the sealer such that the two clips engage on the bolts.
Rocker
Absorption felt
Uniform gap
Check
• Check the correct seat:
– The absorption felt must be perpendicularly suspended in the liquid reservoir. Its lower edge should roughly reach the bottom.
– The gap between rocker and sealer housing must be uniform. (The rocker must neither jut out nor touch the housing.)
• Fill with SEALIT sealing liquid (see
• Connect the sealer to the postage meter
152 PostBase Vision
17 Tips for troubleshooting
17.1
Error messages
An error message appears on the display in case of an error or handling error. An additional sound signal may also indicate an error.
Make sure to carefully read the error message.
You will be given hints on the error cause and what you can do to remedy it. An icon indicates the error group (e.g. “General error“).
You can correct many minor errors and issues occurring during PostBase Vision operation yourself.
Please contact the Customer Service if you cannot remedy an error by means of the display information and the hints given in this Reference Guide.
17.2
Possible causes and remedy
This chapter offers tips for troubleshooting, grouped by the types of problems
… when metering (page 153)
… when downloading postage and synchronizing (page 155)
… during maintenance and care (page 156)
… with automatic feeding / sealing (page 157)
… with using the sealer (page 159)
… during installation / commissioning (page 160)
Tips for troubleshooting 153
Issue Possible cause and remedy
…
when metering
Label metering
– separation error
– jam.
The labels used were not well suited.
We recommend to use only labels that have been approved by Francotyp-Postalia.
Letter jam.
Labels stick to one another.
Take the labels out of the dispenser.
Slacken / fan the label stack and reinsert it.
Internal problem of label print function.
Contact Customer Service.
On how to clear a letter jam, please see chapter 17.3
Letter transport fails to start.
PostBase does not show the Home screen.
Return to the Home screen and try again.
Sensor does not recognize letter.
Position the letter again.
Metering not possible.
No product / postage set because
– mailing data are incomplete or
– weight value is missing.
Check product settings
.
No credit left in postage meter.
Please load postage
Credit of the current user is too low.
Have the system administrator assign new credit.
Maximum postage value for metering exceeded.
Please contact the system administrator.
“Maximum weight has exceeded for the current product selection…“
(error message)
The currently displayed weight does not correspond to the desired product selection.
Place the mail piece on the weighing platform or set the weight manually (minimum weight 0.1 oz).
154 PostBase Vision
Issue Possible cause and remedy
PostBase Vision signals a jam although no letters are in the letter path.
The sensors (light barriers) are soiled.
Clean the sensors
.
Print quality: Blank spots.
Clean print system
.
Print quality: Imprints are compressed (thin letters / labels).
Replace the transport brush
.
…
when weighing
Mail piece on the weighing platform touches the display / rests on the display.
Especially with larger or flexible mail pieces, they may touch the display frame.
Raise the display angle
.
No confirmation signal. Sound volume to low or speaker turned off.
Adjust the volume
.
Scale does not determine the weight for mail piece placed on the weighing platform.
The weighing platform was still occupied when another mail piece was placed on it. The scale can determine a new weight only if the scale has been emptied beforehand.
Empty the weighing platform. Place the mail piece.
Letter transport is still running.
Wait until letter transport stops.
The scale operates in the “Differential weighing“ mode. The weight is determined upon removing the mail piece from the weighing platform
.
The weight is too low or the scale is overloaded.
Use scale for mail pieces of the permitted weight range only
.
PostBase Vision does not recognize the scale or the scale is defective. Contact Customer Service.
Tips for troubleshooting 155
Issue
…
when downloading postage / synchronizing
Desired amount cannot be loaded.
Function (e.g. downloading postage) not available.
Impermissible amount.
Change amount and repeat the procedure.
The current user is not authorized to access this function.
Contact the system administrator.
No connection.
Possible cause and remedy
Ethernet cable (network cable) for the LAN connection not connected / not connected correctly.
Check cable connections
.
Check / adjust the connectivity settings
.
Turn off PostBase Vision
.
Wait one minute. Turn PostBase Vision on again.
During system start, PostBase Vision activates the network connection (LAN or Wi-Fi). The menu bar shows the icon of the active connection ( or
, for example).
Internet access of the network / router disrupted.
Contact the network administrator.
FP Infrastructure currently not accessible.
Try again later.
156 PostBase Vision
Issue Possible cause and remedy
…
during maintenance and care
Drawer cannot be opened.
Ink cartridge not detected.
The drawer is locked while the print system is in print position.
Wait until the print system retreats into idle position and try again.
Ink cartridge is not fitted correctly.
Remove and insert the ink cartridge once again.
PostBase Vision has detected the ink cartridge, when the LED on the left of the cartridge bracket glows green continuously.
Wrong ink cartridge inserted.
Observe the specifications
.
Ink cartridge is defective.
Contact Customer Service.
Print system cleaning fails to improve the print quality.
Ink cartridge heavily soiled or dried up.
Repeat cleaning: Function “Intensive Cleaning”.
If you cannot solve the problem this way:
Clean ink cartridge by hand
.
Tips for troubleshooting 157
Issue
Jam.
Letters are not correctly fed.
Possible cause and remedy
…
with automatic feeding / sealing (PostBase Vision Feeder)
Envelopes are not sealed.
Envelopes are not properly sealed.
Sealing is disabled.
Set the switch to the “seal” position
.
Sealant tank is empty.
Fill more SEALIT sealing liquid
.
Stroke your hand firmly over the envelope’s / letter stack’s flap area.
Moistening sponge and brush are dried because the sealant tank was empty over a longer period of time.
Remove basket with sponge and let sponge soak up completely
.
Sponge is dirty or worn.
Clean or replace the sponge
.
Brush is dirty or worn.
Clean or replace the brush
.
You have used unsuited envelopes.
Only use envelopes that are suited for sealing by machine. Observe specifications
.
Adjust the moistening level
Use SEALIT, the special sealing liquid available from Francotyp-Postalia.
On how to clear a letter jam, please read chapter 17.3
When processing thick letters (> 0.24" / 6 mm), use the “thick letters’ function
.
Use the pendulum to press down the letter stack
.
Adjust the ramp inclination
.
158 PostBase Vision
Issue Possible cause and remedy
Letter transport does not start.
Letter transport stops / processing is interrupted.
PostBase Vision does not display the Home screen / the “Automatic Feeding” pop-up
.
Jam. Carefully read the displayed information.
On how to clear a letter jam, please read
The batch counter is active. After the pre-set number of mail pieces have been processed,
PostBase Vision will automatically stop
.
PostBase Vision signals a jam although no letters are in the letter path.
The sensors (light barriers) are soiled.
Clean the sensors
.
Tips for troubleshooting 159
Issue
…
with manual sealing (Sealer)
Possible cause and remedy
Envelopes are not properly sealed.
Envelope flaps are not moistened properly.
Stroke your hand firmly over the envelope’s flap area.
Use SEALIT, the special sealing liquid available from Francotyp-Postalia.
Felts are soiled / dried out.
Clean the sealer
.
Fill SEALIT sealing liquid
.
Moistening felt is worn.
Replace rocker with moistening felt
.
Absorption felt is worn.
Replace absorption felt
.
Moistening felt incorrectly seated in the rocker.
Correct moistening felt position
.
Absorption felt incorrectly seated in the sealer. Surface is curved.
Check and if necessary correct absorption felt position in the sealer
.
160 PostBase Vision
Issue Possible cause and remedy
…
during installation / commissioning
Delivery is incomplete / damaged.
Blank display.
Error when establishing a connection.
Error during installation procedure.
Do not start operating the PostBase Vision mailing system. Contact Customer Service.
Check whether the power cable is plugged in correctly and that PostBase Vision is turned on.
Connection to the FP infrastructure not possible with the current connectivity settings.
Repeat the network configuration with S ETTINGS .
You will find an overview on setting the network parameters on
.
Ethernet cable (network cable) for the LAN connection not connected / not connected correctly.
Check cable connections
.
Internet access of the network / router disrupted.
Contact the network administrator.
FP Infrastructure currently not accessible.
Try again later.
An error message with troubleshooting information appears.
If necessary:
• Turn off PostBase Vision
.
• Wait one minute.
• Turn PostBase Vision on again.
The installation procedure restarts.
Note: Make sure the connection configuration is correct.
Tips for troubleshooting 161
Issue Possible cause and remedy
…
general errors
Accounts are missing.
Blank display.
Setting up / managing accounts is done via the customer portal discoverFP.
Synchronize PostBase Vision with the customer portal
.
If necessary, contact the system administrator.
The current user is not allowed to meter on the desired account.
Contact the system administrator.
Check whether the power cable is plugged in correctly and that PostBase Vision is turned on.
PostBase Vision is in standby.
Touch the display or press the ON / OFF button briefly.
Display fails to react when touched.
Turn off PostBase Vision.
Calibrate touch screen
.
Display shows single-colored background and text
“System Failure …”
(blue screen / red screen).
A system error has occurred.
Turn off PostBase Vision
.
If PostBase Vision does not react to pressing the
ON / OFF button: Pull the power plug.
Unavailable functions are blanked out. Functions / buttons are missing in the display.
Incoming mail stamp: date / time stamp missing from the imprint.
The selected incoming mail stamp does not contain a date / time stamp.
Select an incoming mail stamp that prints both time and date.
The set date is not the current date.
PostBase Vision can only print the time in combination with the current date.
162 PostBase Vision
Issue
Lost PIN
(administrator PIN).
Lost PIN
(user PIN).
Printed Text / QR Code:
Button „New“ is missing.
User PIN not accepted.
Users are missing.
Other errors …
Possible cause and remedy
Select L OST PIN.
Follow the prompts in the display.
Contact the system administrator.
All storage spaces are taken.
Delete printed texts / QR codes you no longer need
.
Contact the system administrator.
Wrong user selected?
Press B ACK to get to the user selection.
Select user and enter PIN.
Setting up / managing users is done via the customer portal discoverFP.
Synchronize PostBase Vision with the customer portal
.
If necessary, contact the system administrator.
If you cannot remedy an error yourself, please contact the Customer Service.
Tips for troubleshooting 163
17.3
Remedying a letter jam
Caution! The drawer on the postage meter is locked while the print system is in the printing position. Do not attempt to open the drawer forcefully. Wait until the print system is back in the standby position. You can now pull out the drawer.
Caution!
Make sure you do not get ink on yourself, or stain your clothing and other objects. Place the drawer down on a base surface.
Postage meter
Feeder (optional)
On the feeder • Remove the letter stack from the ramp.
• Press the release button. The roller transport moves upwards.
On the postage meter • Unlock the drawer: Push the drawer latch lever upwards.
• Pull the drawer to the front, out of the housing. The flashing LEDs in the letter entrance area indicate the drawer is missing.
• Place the drawer on an underlay.
Remove jammed letters • Carefully take all letters out of the mailing system.
• Make sure no shreds of paper or the like are left in the letter path.
164 PostBase Vision
After remedying the letter jam
On the feeder • Press down firmly on the roller transport until it clicks into place.
On the postage meter • Slide the drawer in to the stop. Make sure that the drawer latches correctly on both sides.
The LEDs in the letter entrance area go out.
• Confirm the error message(s).
Tips for troubleshooting 165
17.4
Inserting the letter guide at the ramp
(PostBase Vision Feeder)
In case the letter guide slips completely out of the ramp when pulling it out, you can re-insert it as described below.
Lugs
• Hold the letter guide as shown in the figure.
• Fit the groove of the letter guide in the lugs on both sides.
Groove
Lightly bend the front of the letter guide panel down at the sides. This eases the process of inserting in the guides.
• Hold the letter guide straight and slide in the direction of the arrow, against the resistance (from the latching hook).
Latching hook
As soon as the latching hook snaps into its guide groove, the letter guide has been inserted correctly.
• Push the letter guide to the desired position or fold it down to process large letters.
166 PostBase Vision
17.5
Correcting the moistening felt position on the rocker
(Sealer)
Rocker with moistening felt
• Slightly tilt the rocker and pull it off in an obliquely upward direction.
Caution!
Always hold the leg spring on the pin with one hand while positioning the moistening felt. This will prevent the leg spring from jamming or jumping out.
Hold leg spring in place!
Moistening felt
Moistening felt correctly positioned:
Projection 0.04 - 0.08"
(1 - 2 mm)
Aligned with stop edge
• Push the long moistening felt side fully underneath the clamping strip such that
– the felt’s recesses are perfectly aligned with the rocker stop edge and
– both moistening felt outer edges uniformly project over the rocker edge by approximately 0.04 - 0.08" (1 - 2 mm).
See illustration.
• Carefully displace the moistening felt in the clamping strip if necessary.
• Reattach the rocker on the sealer
(see page 126).
Tips for troubleshooting 167
17.6
Removing / inserting the security device
Caution!
Remove the security device in exceptional cases only, e.g. if you need to send in the franking machine to the Customer Support. The connector of the security device is designed for a maximum of 30 connection cycles
(removal / insertion).
Caution!
When the postage meter or the security device was in a cold environment (i.e. below 50 °F / 10 °C) before: Wait for at least two hours before connecting and commissioning the PostBase Vision postage meter. The postage meter needs this time to adapt to the ambient conditions. Any condensation evaporates.
3 seconds
Removing the security device
• Turn PostBase Vision off.
PostBase Vision will complete any current actions, lowers the display and then switches off.
• Unplug the power plug from the socket.
• Unplug the power cable from the power connection of the postage meter.
• Press the clip catch on the cover of the security device slot in the direction of the arrow and remove the cover.
168 PostBase Vision
• Push the white slider next to the power socket on the PostBase Vision in the direction of the arrow and hold it . The catch retracts and allows access to the security device.
• Remove the security device out of its mounting.
• Release the white slider.
Inserting the security device
• Push the white slider next to the power socket on the PostBase Vision in the direction of the arrow and hold it . The catch allows access to the security device mounting.
• Insert the security device as shown in the picture and push it all the way into the mounting. You can feel it engage.
• Release the white slider.
• Close the cover of the security module slot again.
• Reconnect the power cable.
You can now use the PostBase Vision again.
Tips for troubleshooting 169
17.7
Manually moving the ink cartridge to the exchange position
If need be, the ink cartridge can be removed without the postage meter running (e.g. in case the postage meter is defective and is to be send to the Customer Service).
• Take the stylus from its carrier behind the display. You will need the stylus to operate the cartridge mechanism.
Disconnect PostBase Vision from the mains • Turn PostBase Vision off.
3 seconds
The PostBase Vision will complete any current actions, lowers the display and then switches off. The display light and button illumination go out.
• Unplug the power plug from the socket.
Remove all cable connections On the back of the postage meter:
• Unplug the power cable from the power connection of the postage meter.
• If necessary, remove the ethernet cable:
Press the spring on the plug and carefully pull the plug out.
• If necessary, remove the CAN bus connection to the feeder: Unscrew and carefully pull off the plug.
• If necessary: Remove USB cable.
170 PostBase Vision
The connections / interfaces of the
PostBase Vision postage meter are
described in the figure on page 14.
Remove letter catch tray • Lift the front of the postage meter about 2"
(5 cm).
• Move the letter catch tray away to the right.
• Put the postage meter back down.
Remove PostBase Vision from feeder To feed mail pieces, the hand feed tray or the sealer or the feeder are positioned to the left of the postage meter.
The housings of the postage meter and the feeding device in use are mechanically coupled via catches (on the right side of the feeding device) and slots (in the postage meter’s housing).
• Carefully lift the postage meter at the housing and remove it from the feeding device at hand.
• Place the postage meter on a firm, level base.
Tips for troubleshooting 171
Lift ink cartridge from sealing position • Tilt the postage meter on its ride-hand side and deposit it safely.
• Insert the stylus into the hole in the cover.
• Press the stylus against the resistance
(spring pressure) and rotate it clockwise until a “snap” indicates that the ink cartridge has moved from its sealing position and is ready to be moved to the exchange position.
• Remove the stylus.
• Place postage meter upright again.
Move ink cartridge to exchange position • Push the white slider next to the power socket on the PostBase Vision in the
Opening for ink cartridge release direction of the arrow and hold it .
• Insert the stylus in the opening in the back of the franking machine.
• Rotate the stylus counterclockwise to move the ink cartridge to the exchange position.
When the flap of the print system opens, the ink cartridge has reached the exchange position.
• You can remove the ink cartridge now as
172 PostBase Vision
18 Decommissioning and disposing of the mailing system
To ultimately decommission the PostBase Vision, you must correctly unsubscribe all postal services. PostBase Vision will guide you through all required decommissioning steps in a dialog. We are pleased to assist if required. Please contact the Customer
Service.
In case of a rented or leased mailing system, please make sure to always contact the
Customer Service.
Caution!
Run the “Withdraw machine” function only if you really want to decommission the PostBase Vision. Commissioning the postage meter after decommissioning is only possible by calling a service technician at extra costs.
• Make sure PostBase Vision has a network connection.
• Open the M ENU .
• Choose W ITHDRAW M ACHINE .
• Follow the instructions on the display.
Make sure to carefully read the information!
• For disposal of the mailing system, please contact the Customer Service.
Appendix – Graphical symbols, safety signs and product safety labels … 173
Appendix
Graphical symbols, safety signs and product safety labels on the PostBase Vision mailing system
Graphical symbols, safety signs and product safety labels are affixed to the
PostBase Vision mailing system. You will find the product safety labels on the type plates of the individual components.
The following overview lists and explains them.
Warning: Automatic machine operation.
Indicates an automatic machine operation that may result in the user being startled.
GS Mark. “Geprüfte Sicherheit” (Tested safety) according to the requirements of the German Product Safety Act (ProdSG).
Tested by the accredited laboratory NEMKO.
CE label.
With this label, the manufacturer declares that the product meets the requirements of all relevant EU directives that require such labeling.
Nemko certification mark.
The approval mark indicates that the product complies with the applicable standards as required in the USA and Canada.
Nemko-CCL is a NRTL (nationally registered testing lab), which is entitled to perform this test. Product tested in accordance with IEC 60950-1.
The crossed garbage can is a mark for electrical and electronic equipment (WEEE directive) and means the following:
The product may not be disposed of with household waste.
The bar below the garbage can indicates that the product was marketed after 13 August 2005.
For proper disposal and recycling of the PostBase Vision mailing system, please contact the FP Customer Service.
Interface for connection to a personal computer (PC).
174 PostBase Vision
USB port.
Interface for connection to external USB devices.
Interface for connection to a local computer network (LAN).
CAN-BUS The CAN bus (CAN = Controller Area Network) is a serial bus system. Interface for connecting the feeder.
Symbol for alternating voltage.
Indicates the type of the input voltage.
Symbol / Wiring symbol for a fuse.
This symbol always stays along with the details of the fuse used.
The plate contains important information for the fuse:
Caution: For continued protection against risk of fire, replace only with same type and rating of fuse.
Appendix – Glossary 175
Glossary
Customer portal discoverFP
Label
Meter imprint
PIN
Product
QR code
The customer portal offers the essentials for the
PostBase Vision mailing system via PC, e.g. a complete overview of your orders, contracts, and invoices, updates, and an online shop for consumables. The portal is the place to go for comprehensive administrative functions (accounts, profiles) and easy to use reporting features.
Special self-adhesive label which you can meter and stick onto your mail pieces. Necessary for large, heavy and thick mail pieces. Also use labels to attach on the mail piece when the envelope material is not suited for ink-jet printing.
Metering mail for carrying by U.S. Postal Service.
When metering, PostBase Vision prints among other things the indicia, the postage value, the date and the machine identification on the envelope. Details on the product (e.g. First-Class) appear below the postage.
Additionally, the meter imprint can contain custom adverts, i.e. logos or texts, or information as QR codes.
Personal Identification Number.
The PostBase Vision mailing system can be protected against unauthorized use via a PIN.
Here meaning “postal product”. Service of the USPS, e. g. the delivery of a First Class letter.
A square data matrix (a pattern of small light and dark squares) that lets you transmit electronically readable information to the addressees of your mail.
QR is short for Quick Response.
PostBase Vision supports generating and printing such
QR codes and a plain text description as advertising imprints.
176 PostBase Vision
Swiping
Test Imprint
Test print product
(Zero imprint)
Convenient method of operation using the touch screen, e.g. when scrolling through long lists.
This is how it works: Touch the area you want to scroll and, without letting go, move it in the desired direction.
The Test Imprint generated in the “Print System” menu consists of a series of different patterns.
Using the Test Imprint, you can test the print function and check the print quality.
Invalid meter imprint with the postage value $00.000 and the indication VOID printed over the data matrix symbol. This feature enables you to check the settings for the meter imprint.
Test prints are not logged in the postal registers.
Appendix – Technical Data 177
Technical Data
Dimensions *
– Length
– Width
– Height
Weight *
12.2" (310 mm) – housing
5.7" (146 mm) – hand feed tray / sealer
15.2" (385 mm) – feeder
11" (280 mm) – ramp
12.6" / 17.5" (320 mm / 445 mm) – catch tray min / max
13.6" / 17" (345 mm / 430 mm) – drop stacker min / max, dimensions from the table edge incl. handle
13.6" (345 mm)
15.4" (390 mm) – with ramp
11.3" (287 mm) – with weighing platform
12.9" (327 mm) – highest display position
20.7 lb (9,4 kg) – postage meter with scale
1.3 lb (0,6 kg) – hand feed tray
1.3 lb (0,6 kg) – sealer
17.2 lb (7,8 kg) – feeder
5.7 lb (2,6 kg) – ramp
2.2 lb (1,0 kg) – catch tray
12.4 lb (5,6 kg) – drop stacker
Power connection
– Postage meter
– Feeder
100 - 240 V / 1.5 A / 50 - 60 Hz
100 - 240 V / 1.5 A / 50 - 60 Hz
Power consumption
– Postage meter
– Feeder
80 W, Energy Star
< 0.5 W (switched off)
< 7 W (standby)
80 W
Display TFT, 5", 800 × 480 pixels, backlit
Touch panel (resistive)
* Values without packaging
178 PostBase Vision
Print system
– Print technology Ink-jet, 1 ink cartridge
– Printing area
– Print resolution max. 7.3" × 1" (185 mm × 25 mm)
≥
300 dpi
Weighing range Depending on machine configuration:
0.1 oz to 15 lb (3 g to 7000 g)
Noise emission < 60 dB(A) postage meter (stand-alone)
< 70 dB(A) postage meter with feeder
Type of Equipment Stand-alone equipment (Desk-top)
Class of Equipment Class I
Connection to Supply Pluggable type A
Type of Power System TN, IT
Mobility Moveable equipment
Pollution Degree 2
Operating conditions 59 °F to 95 °F (+15 °C to +35 °C)
Only use in closed rooms
Do not expose to direct sunlight
Rel. humidity 15 % to 80 %, non-condensing
Performance Depending on system configuration: up to 85 letters/min
(Varies depending on envelope size / content, imprint length, machine state and operating mode.)
Subject to short-term modification .
Appendix – Technical Data 179
Ink cartridge
Ink cartridge
Operating and storage conditions
FP ink cartridge for PostBase Vision
59 °F to 95 °F (+15 °C to +35 °C)
Use in closed rooms only
Do not expose to direct sunlight
Relative humidity 20 % to 70 %, non-condensing
Safety data sheet for users available at sdb.francotyp.com/en .
Mail piece specifications
Format
(length × width)
PostBase Vision (postage meter with hand feed tray):
5" × 3.5" up to 9.96" × 13.89"
(127 mm × 89 mm up to 253 mm × 353 mm)
PostBase Vision with feeder:
5.9" × 4" up to 9.96" × 13.89"
(148 mm × 100 mm up to 253 mm × 353 mm)
Thickness
Material
Labels
Metering without usage of the sealing function:
Up to 0.4" (10 mm)
Using the sealing function (PostBase Vision Feeder):
Up to 0.3" (7 mm)
Ink-absorbent material (suitable for ink-jet printing)
No dark paper
No glossy coating on the surface to print
No bubble-foil material
No corrugated board
No extremely fibrous paper on which the data matrix symbol could smear
Self-adhesive labels for PostBase Vision
Subject to short-term modification .
180 PostBase Vision
Envelope specifications for automatic sealing
(PostBase Vision Feeder)
Material
Sealing area
Envelopes must be suitable for sealing by machine.
The flap must be at the envelope’s long side.
Sufficient closure can only achieved with continuous sealing area.
Subject to short-term modification .
Product variants and equipment
Appendix – Product variants and equipment 181
182 PostBase Vision
Supplies
Suitable supplies, like ink cartridges and labels, for PostBase Vision mailing systems are available via the MyOneFP Customer Portal.
Note: The full functioning of the PostBase Vision mailing system at the time of delivery can only be guaranteed when using original Francotyp-Postalia ink cartridges.
The Security Device (PSD)
The Revenector Security Device (PSD) used in your PostBase Vision mailing system was authorized according to specifications of the United States Postal Service following an internationally valid practice. To commensurate to this standard the cryptographic keys used by the PSD have to be updated or exchanged after a specified period of time. Please, make sure that the mailing system contacts the Server at least once a year (e.g. by loading postage with the value of “$0”), even if the system may not be in use. Otherwise the Security Device may disable itself and will have to be exchanged with costs for reconnecting the mailing system.
Appendix – License 183
License
This is a copy of the current LICENSE file inside the CVS repository.
LICENSE ISSUES
==============
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of
the OpenSSL License and the original SSLeay license apply to the toolkit.
See below for the actual license texts. Actually both licenses are BSD-style
Open Source licenses. In case of any license issues related to OpenSSL
please contact [email protected].
OpenSSL License
---------------
/* ====================================================================
* Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
*
* 1. Redistributions of source code must retain the above copyright
* notice, this list of conditions and the following disclaimer.
*
* 2. Redistributions in binary form must reproduce the above copyright
* notice, this list of conditions and the following disclaimer in
* the documentation and/or other materials provided with the
* distribution.
*
* 3. All advertising materials mentioning features or use of this
* software must display the following acknowledgment:
* "This product includes software developed by the OpenSSL Project
* for use in the OpenSSL Toolkit. (http://www.openssl.org/)"
*
* 4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to
* endorse or promote products derived from this software without
* prior written permission. For written permission, please contact
*
* 5. Products derived from this software may not be called "OpenSSL"
* nor may "OpenSSL" appear in their names without prior written
* permission of the OpenSSL Project.
*
* 6. Redistributions of any form whatsoever must retain the following
* acknowledgment:
* "This product includes software developed by the OpenSSL Project
* for use in the OpenSSL Toolkit (http://www.openssl.org/)"
*
* THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY
* EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
* PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
* NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
* LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
* STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
* ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED
* OF THE POSSIBILITY OF SUCH DAMAGE.
* ====================================================================
*
184 PostBase Vision
* This product includes cryptographic software written by Eric Young
* ([email protected]). This product includes software written by Tim
* Hudson ([email protected]).
*
*/
Original SSLeay License
-----------------------
/* Copyright (C) 1995-1998 Eric Young ([email protected])
* All rights reserved.
*
* This package is an SSL implementation written
* by Eric Young ([email protected]).
* The implementation was written so as to conform with Netscapes SSL.
*
* This library is free for commercial and non-commercial use as long as
* the following conditions are aheared to. The following conditions
* apply to all code found in this distribution, be it the RC4, RSA,
* lhash, DES, etc., code; not just the SSL code. The SSL documentation
* included with this distribution is covered by the same copyright terms
* except that the holder is Tim Hudson ([email protected]).
*
* Copyright remains Eric Young's, and as such any Copyright notices in
* the code are not to be removed.
* If this package is used in a product, Eric Young should be given attribution
* as the author of the parts of the library used.
* This can be in the form of a textual message at program startup or
* in documentation (online or textual) provided with the package.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
* 1. Redistributions of source code must retain the copyright
* notice, this list of conditions and the following disclaimer.
* 2. Redistributions in binary form must reproduce the above copyright
* notice, this list of conditions and the following disclaimer in the
* documentation and/or other materials provided with the distribution.
* 3. All advertising materials mentioning features or use of this software
* must display the following acknowledgement:
* "This product includes cryptographic software written by
* Eric Young ([email protected])"
* The word 'cryptographic' can be left out if the rouines from the library
* being used are not cryptographic related :-).
* 4. If you include any Windows specific code (or a derivative thereof) from
* the apps directory (application code) you must include an acknowledgement:
* "This product includes software written by Tim Hudson ([email protected])"
*
* THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND
* ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
* ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE
* FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
* DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
* OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
* LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
* OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
* SUCH DAMAGE.
*
* The licence and distribution terms for any publically available version or
* derivative of this code cannot be changed. i.e. this code cannot simply be
* copied and put under another distribution licence
* [including the GNU Public Licence.]
*/
Appendix – Security Declaration for data usage 185
Security Declaration for data usage
Product Description: PostBase Vision Mailing system
The PostBase Vision Mailing system is connected to the user’s local network through an Ethernet interface / Wi-Fi to share data with the Francotyp-Postalia Data Center using both the local network and a suitable available internet connection provided by the user.
Francotyp-Postalia guarantees that the PostBase Vision Mailing system does not utilize, transmit, or sort any data from the user’s network which is not relevant for the operation of this equipment.
United States Patents
Following patents and applications for patents, designs and trademarks are reserved for the mailing machine PostBase Vision.
U.S. Patent Numbers:
6,615,196; 6,629,084; 6,733,194; 6,739,245; 6,953,234; 7,103,583; 7,346,743;
7,606,264; 7,694,010; 7,793,000; 8,131,959; 8,682,801; 8,933,591; 8,972,046;
9,079,394; 10,150,636; 15/795,645; 15/800,340; 16/169,120; and more
U.S. Design Numbers:
689,130; 689,131; 689,132; 689,133
U.S. Trademark Numbers:
4,589,089 (PostBase); 4,779,760 (FP - Logo)
Status as of 01/25/2019.
An update is published on our patent-website: www.fp-usa.com/patents
186 PostBase Vision
FCC Compliance Statement
This device complies with FCC Part 15, Subpart B, Class B.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
Contains Transmitter Module FCC-ID: Z64-WL1835MOD
Index
A
correct seat
install
Access control
setting up
Access flap to print system 13
Accessories
Accounts administration
Address data for online orders 120
Administrator PIN changing
assign to cost account
set
Adverts
define time for change
B
check if seated correctly
Batch counter
clean
Appendix – Index 187
C
Calibrate (ink cartridge)
CAN BUS
Catch (in the cartridge holder)
Catch tray
adapting to envelope size
Clean brush (feeder)
Connecting
Connection type
change
display
overview
Consumables online ordering
order
Contact area
display
Correcting faulty meter imprints
CORRECTION imprint
setting up for metering
Cost account report display / print a cost account
display / print all cost accounts 97
188 PostBase Vision
Cost accounts
delete usage data (clear counter) 99
display / print usage data for a cost ac-
display report 97 print report 97 setting up 97
Counter
advertising imprints (print advert only) 83
batch counter
feed only
item counter (meter imprint) 80
print date of mail entry
Credit
D
in the meter imprint
print date of mail entry
reset to the current date 58 set 58
Date of Mail Entry. See Incoming mail
Decommissioning
Default shortcuts
restoring
Descending (print numbers)
DHCP
Differential weighing
Disconnecting from mains
discoverFP
Display angle, set
Disposal
Drawer
cannot be opened
insert
remove
adapting to envelope formats 50
E
Emergency release (ink cartridge) 14
Envelope flap
pressing down
Envelope sealing
seal / non seal switch
for metering
Error messages
Errors
during commissioning
during installation
during maintenance and care
when downloading postage
when synchronizing
when weighing
with automatic feeding
with sealing (feeder)
Ethernet
setting up connection
Ethernet cable
Appendix – Index 189
F
Feeder
adjusting the incline of the ramp 70
adjusting the letter guide
filling with sealing liquid
folding the letter guide down 70
installing
processing single letters
Felts
correct seat
Filler hole
Filling level
sealer
Filling with sealing liquid
sealer
First shortcut / Shortcut 1
Flap (access to print system) 13
open
FP contact information
H
attaching
Home screen (overview)
I
Icons
display angle 47 display brightness 47
error groups
ink level
network connection
red caution
Imprint offset
print advert only
print numbers
print date and time
calibrate
change
filling level
insert
manually move to exchange position 169
Installation
Installation site
Item counter displaying
resetting
J
190 PostBase Vision
K
Keypad
L
Label compartment
Label dispenser
Large letters adjusting feeder
sealing (with sealer)
Latch lever (security device) 14
Letter guide (feeder)
Letter jam, remedy
Letter stack
preparing
Letter thickness
Letters feeding (feeder)
sealing (PostBase Vision feeder) 70
sealing (PostBase Vision with sealer) 66
Low postage warning
setting up 106 turning off 106
M
Mail piece specifications
Mailing data
select
example
Menu bar
changing color
example
example
print a test imprint
set
Metering
labels
letters (feeder)
adjust
clean / change brush
increased
Moistening felt
correct position
remove
N
Network connection
change settings
display connectivity settings
setting up
Non seal
Numeric keypad
O
ON/OFF button
Operating conditions
display delivery address, etc.
display information
place an order
P
PC connection
Pendulum
using
PIN
lost
set / change administrator PIN 105
Pop-up window
Postage
correcting
display in the Home screen
set
Postage correction
Postage meter
installing
scope of delivery
Postal code
PostBase Vision
modular design
operating elements
Appendix – Index 191
turning off
turning on
PostBase Vision Feeder
overview
PostBase Vision product variants
Print advert only
Print lists
Print numbers
printing
set direction of counting 84 set start value 84
Print quality check
Print system
intensive cleaning
Printed text
change
enter
Product
select
setting after standby
Product safety labels
Proxy authentication
Proxy server
PSD
192 PostBase Vision
Q
delete
R
Ramp
adjusting the incline
inserting the letter guide 165
Rate table version, display
Ready for metering
Re-authorization
REDATE imprint
Registers
Report (postage download)
Reset to zero
install
Roller transport
Routing information, display
R-PIN
S
Safety instructions
Scale
Scope of delivery
feeder (optional)
postage meter
Seal / non seal switch
15, 70 switching sealing function on / off 70
open flap
filling with sealing liquid 22, 148
Sealing liquid
topping up (feeder)
topping up (sealer)
SEALIT
Security device
insert
remove
Selection list
Sensor for letter detection (Feeder)
overview
Setting menu
Shortcut
available shortcuts
default shortcuts
deleting
example
first shortcut / shortcut 1
name
new
renaming
selection list
Skip sundays
Slider (scrollbar)
Software version, display
Appendix – Index 193
Sound signals 107 setting profile 107
Speaker
setting volume 48 turning off 48
check if seated correctly
clean
Sponge holder
Standby
product after standby
wake up
Start value (print numbers)
Stylus, for touch screen operation
Supplies
Swiping
Symbols on the mailing system
Synchronize
all
data upload
discoverFP
system
T
Technical data
envelope specifications for sealing
ink cartridge 179 mail piece specification 179
PostBase Vision mailing system
Test print (zero imprint) 61, 176
example
setting and printing
Text
change
enter
Thick letters
Touch screen
calibrate
set display angle
Transmitter Module
Transport brush insert
replace
Turning off
Turning on
U
Update
USB port
Users
switching
V
Volume
194 PostBase Vision
W
Weekend mode
Weighing
normal weighing
Weighing mode
normal
Weighing platform
assembling
Weighing range
display in the Home screen
manual weight input
Wi-Fi
deleting connection
setting up connection
Withdraw
Z
Service
Service 195
Every PostBase Vision mailing system is thoroughly checked before leaving the factory. Should any faults occur with your PostBase Vision mailing system in spite of our extensive quality control, please contact FP Customer Service.
FP Mailing Solutions
Francotyp-Postalia, Inc.
140 N. Mitchell Court, Suite 200
Addison, IL 60101-5629
Customer Service 800-341-6052
Customer Portal discoverFP.us
www.fp-usa.com
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