Asus RT-AX1800HP 4G LTE / 3G Router User Manual

User Guide

Wireless-AX1800 Dual Band Wi-Fi 6

Router

E20120

First Edition

July 2022

2

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Table of contents

1 Getting to know your wireless router 6

1.1 Welcome! ........................................................................................6

1.2 Package contents .........................................................................6

1.3 Your wireless router .....................................................................7

1.4 Positioning your router ..............................................................9

1.5 Setup Requirements ................................................................ 10

1.6 Router Setup ............................................................................... 11

1.6.1 Wired connection ..................................................................12

1.6.2 Wireless connection .............................................................13

2 Getting started 14

2.1 Logging into the Web GUI ..................................................... 14

2.2 Quick Internet Setup (QIS) with Auto-detection ........... 15

2.3 Connecting to your wireless network ................................ 19

3 Configuring the General settings 20

3.1 Using the Network Map ......................................................... 20

3.1.1 Setting up the wireless security settings ......................21

3.1.2 Managing your network clients .......................................22

3.2 Creating a Guest Network ...................................................... 23

3.3 AiProtection ................................................................................ 25

3.3.1 Network Protection ..............................................................26

3.3.2 Setting up Parental Controls .............................................29

3.4 Using the Traffic Manager ...................................................... 31

3.4.1 Managing QoS (Quality of Service) Bandwidth..........31

4 Configuring the Advanced Settings 34

4.1 Wireless ......................................................................................... 34

4.1.1 General ......................................................................................34

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4


4.1.2 WPS ............................................................................................37

4.1.3 WDS ............................................................................................39

4.1.4 Wireless MAC Filter ...............................................................41

4.1.5 RADIUS Setting ......................................................................42

4.1.6 Professional .............................................................................43

4.2 LAN ................................................................................................. 46

4.2.1 LAN IP ........................................................................................46

4.2.2 DHCP Server ............................................................................47

4.2.3 Route .........................................................................................49

4.2.4 IPTV ............................................................................................50

4.3 WAN ............................................................................................... 51

4.3.1 Internet Connection .............................................................51

4.3.2 Port Trigger ..............................................................................54

4.3.3 Virtual Server/Port Forwarding ........................................56

4.3.4 DMZ............................................................................................59

4.3.5 DDNS .........................................................................................60

4.3.6 NAT Passthrough ...................................................................61

4.4 IPv6 ................................................................................................. 62

4.5 Firewall .......................................................................................... 63

4.5.1 General ......................................................................................63

4.5.2 URL Filter ..................................................................................63

4.5.3 Keyword filter .........................................................................64

4.5.4 Network Services Filter .......................................................65

4.6 Administration ........................................................................... 67

4.6.1 Operation Mode ....................................................................67

4.6.2 System .......................................................................................68


4.6.3 Firmware Upgrade ................................................................69

4.6.4 Restore/Save/Upload Setting ...........................................69

4.7 System Log .................................................................................. 70

5 Utilities 71

5.1 Device Discovery ....................................................................... 71

5.2 Firmware Restoration .............................................................. 72

6 Troubleshooting 74

6.1 Basic Troubleshooting ............................................................. 74

6.2 Frequently Asked Questions (FAQs) .................................. 77

Appendices 86

Service and Support ................................................................................ 95

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1 Getting to know your wireless router

1.1 Welcome!

Thank you for purchasing an ASUS RT-AX1800HP Wireless Router!

The ultra-thin and stylish RT-AX1800HP features a 2.4GHz and

5GHz dual bands for an unmatched concurrent wireless HD streaming and the ASUS Green Network Technology, which provides up to 70% power-saving solution.

1.2 Package contents

RT-AX1800HP Wireless

Router

Power adapter

NOTES:

Network cable (RJ-45)

Quick Start Guide

• If any of the items are damaged or missing, contact ASUS for technical inquiries and support. Refer to the ASUS Support Hotline list at the back of this user manual.

• Keep the original packaging material in case you would need future warranty services such as repair or replacement.

1.3 Your wireless router

5GHz LED

Off : No 5GHz signal.

On : Wireless system is ready.

Flashing : Transmitting or receiving data via wireless connection.

2.4GHz LED

Off : No 2.4GHz signal.

On : Wireless system is ready.

Flashing : Transmitting or receiving data via wireless connection.

LAN LED

Off : No power or no physical connection.

On : Has physical connection to a local area network (LAN).

WAN (Internet) LED

Red : No IP or no physical connection.

On : Has physical connection to a wide area network (WAN).

Power LED

Off : No power.

On : Device is ready.

Flashing slow : Rescue mode

Reset button

This button resets or restores the system to its factory default settings.

WPS button

This button launches the WPS Wizard.

Power switch

Press this switch to power on or off the system.

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Power (DCIN) port

Insert the bundled AC adapter into this port and connect your router to a power source.

WAN (Internet) port

Connect a network cable into this port to establish WAN connection.

LAN 1 ~ 4 ports

Connect network cables into these ports to establish LAN connection.

NOTES:

• Use only the adapter that came with your package. Using other adapters may damage the device.

• Specifications:

DC Power adapter

Operating Temperature

Operating Humidity

DC Output: +12V with max 1.5A current

0~40 o C Storage 0~70 o C

5%RH~90%RH Storage 5~90%

1.4 Positioning your router

For the best wireless signal transmission between the wireless router and the network devices connected to it, ensure that you:

• Place the wireless router in a centralized area for a maximum wireless coverage for the network devices.

• Keep the device away from metal obstructions and away from direct sunlight.

• Keep the device away from 802.11g or 20MHz only Wi-Fi devices, 2.4GHz computer peripherals, Bluetooth devices, cordless phones, transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss.

• Always update to the latest firmware. Visit the ASUS website at http://www.asus.com

to get the latest firmware updates.

• To ensure the best wireless signal, orient the four nondetachable antennas as shown in the drawing below.

45°

90°

45°

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1.5 Setup Requirements

To set up your wireless network, you need a computer that meets the following system requirements:

• Ethernet RJ-45 (LAN) port (10Base-T/100Base-TX/1000BaseTX)

• IEEE 802.11a/b/g/n/ac/ax wireless capability

• An installed TCP/IP service

• Web browser such as Internet Explorer, Firefox, Safari, or

Google Chrome

NOTES:

• If your computer does not have built-in wireless capabilities, you may install an IEEE 802.11a/b/g/n/ac/ax WLAN adapter to your computer to connect to the network.

• With its dual band technology, your wireless router supports 2.4GHz and 5GHz wireless signals simultaneously. This allows you to do

Internet-related activities such as Internet surfing or reading/writing e-mail messages using the 2.4GHz band while simultaneously streaming high-definition audio/video files such as movies or music using the 5GHz band.

• Some IEEE 802.11n devices that you want to connect to your network may or may not support 5GHz band. Refer to the device's manual for specifications.

• The Ethernet RJ-45 cables that will be used to connect the network devices should not exceed 100 meters.

1.6 Router Setup

IMPORTANT!

• Use a wired connection when setting up your wireless router to avoid possible setup problems.

• Before setting up your ASUS wireless router, do the followings:

• If you are replacing an existing router, disconnect it from your network.

• Disconnect the cables/wires from your existing modem setup. If your modem has a backup battery, remove it as well.

• Reboot your cable modem and computer (recommended).

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1.6.1 Wired connection

NOTE: You can use either a straight-through cable or a crossover cable for wired connection.

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RT-AX1800HP

Wall Power Outlet

Power a b

LAN

Modem Laptop

LINE LAN RESET PWR c

WAN d

To set up your wireless router via wired connection:

1. Insert your wireless router’s AC adapter to the DC-IN port and plug it to a power outlet.

2. Using the bundled network cable, connect your computer to your wireless router’s LAN port.

IMPORTANT! Ensure that the LAN LED is blinking.

3 Using another network cable, connect your modem to your wireless router’s WAN port.

4. Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet.

1.6.2 Wireless connection

Smart phone

RT-AX1800HP

Tablet

Wall Power Outlet

Power a

Modem

LINE LAN RESET PWR

Laptop b

WAN c

To set up your wireless router via wireless connection:

1. Insert your wireless router’s AC adapter to the DC-IN port and plug it to a power outlet.

2 Using the bundled network cable, connect your modem to your wireless router’s WAN port.

3. Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet.

4. Install an IEEE 802.11a/b/g/n/ac/ax WLAN adapter on your computer.

NOTES:

• For details on connecting to a wireless network, refer to the WLAN adapter’s user manual.

• To set up the security settings for your network, refer to the section

3.1.1 Setting up the wireless security settings .

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2.1 Logging into the Web GUI

Your ASUS Wireless Router comes with an intuitive web graphical user interface (GUI) that allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox,

Safari, or Google Chrome.

NOTE: The features may vary with different firmware versions.

To log into the web GUI:

1. On your web browser, enter http://router.asus.com.

2. On the login page, key in the default user name ( admin ) and password ( admin ).

3. You can now use the Web GUI to configure various settings of your ASUS Wireless Router.

Information banner Top command buttons

QIS

Navigation panel

Right column

Middle column

NOTE: If you are logging into the Web GUI for the first time, you will be directed to the Quick Internet Setup (QIS) page automatically.

2.2 Quick Internet Setup (QIS) with Autodetection

The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection.

NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default settings.

To use QIS with auto-detection:

1. Log into the Web GUI. The QIS page launches automatically.

NOTES:

• By default, the login username and password for your wireless router's Web GUI is admin . For details on changing your wireless router's login username and password, refer to section 4.6.2 System .

• The wireless router's login username and password is different from the 2.4GHz/5GHz network name (SSID) and security key. The wireless router's login username and password allows you to log into your wireless router's Web GUI to configure your wireless router's settings.

The 2.4GHz/5GHz network name (SSID) and security key allows Wi-Fi devices to log in and connect to your 2.4GHz/5GHz network.

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2. The wireless router automatically detects if your ISP connection type is Dynamic IP , PPPoE , PPTP , L2TP , and Static IP . Key in the necessary information for your ISP connection type.

IMPORTANT!

Obtain the necessary information from your ISP about the Internet connection type.

for Automatic IP (DHCP)

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for PPPoE, PPTP, and L2TP

for Static IP

NOTES:

• The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings.

• If QIS failed to detect your Internet connection type, click Skip to manual setting and manually configure your connection settings.

3. Assign the wireless network name (SSID) and security key for your 2.4GHz and 5GHz wireless connection. Click Apply when done.

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4. Your Internet and wireless settings are displayed. Click Next to continue.

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5. Read the wireless network connection tutorial. When done, click Finish .

2.3 Connecting to your wireless network

After setting up your wireless router via QIS, you can connect your computer or other smart devices to your wireless network.

To connect to your network:

1. On your computer, click the network icon in the notification area to display the available wireless networks.

2. Select the wireless network that you want to connect to, then click Connect .

3. You may need to key in the network security key for a secured wireless network, then click OK .

4. Wait while your computer establishes connection to the wireless network successfully. The connection status is displayed and the network icon displays the connected status.

NOTES:

• Refer to the next chapters for more details on configuring your wireless network's settings.

• Refer to your device's user manual for more details on connecting it to your wireless network.

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3 Configuring the General settings

3.1 Using the Network Map

Network Map allows you to configure your network’s security settings and manage your network clients.

3.1.1 Setting up the wireless security settings

To protect your wireless network from unauthorized access, you need to configure its security settings.

To set up the wireless security settings:

1. From the navigation panel, go to General > Network Map .

2. On the Network Map screen and under System status , you can configure the wireless security settings such as SSID, security level, and encryption settings.

NOTE: You can set up different wireless security settings for 2.4GHz and 5GHz bands.

2.4GHz / 5GHz security settings

3 . On the Network Name (SSID) field, key in a unique name for your wireless network.

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4. From the WEP Encryption dropdown list, select the encryption method for your wireless network.

IMPORTANT!

The IEEE 802.11n/ac/ax standard prohibits using High

Throughput with WEP or WPA-TKIP as the unicast cipher. If you use these encryption methods, your data rate will drop to IEEE 802.11g 54Mbps connection.

5 . Key in your security passkey.

6. Click Apply when done.

3.1.2 Managing your network clients

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To manage your network clients:

1. From the navigation panel, go to General > Network Map tab.

2 . On the Network Map screen, select the Client icon to display your network client’s information.

3. To block a client’s access to your network, select the client and click block .

3.2 Creating a Guest Network

The Guest Network provides temporary visitors with Internet connectivity via access to separate SSIDs or networks without providing access to your private network.

NOTE: RT-AX1800HP supports up to six SSIDs (three 2.4GHz and three

5GHz SSIDs).

To create a guest network:

1. From the navigation panel, go to General > Guest Network .

2. On the Guest Network screen, select 2.4GHz or 5GHz frequency band for the guest network that you want to create.

3. Click Enable .

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4. To configure additional options, click Modify .

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5. Click Yes on the Enable Guest Network screen.

6. Assign a wireless name for your temporary network on the

Network Name (SSID) field.

7. Select an Authentication Method .

8. Select an Encryption method.

9. Specify the Access time or choose Limitless .

10.Select Disable or Enable on the Access Intranet item.

11.When done, click Apply .

3.3 AiProtection

AiProtection provides real-time monitoring that detects malware, spyware, and unwanted access. It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet.

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3.3.1 Network Protection

Network Protection prevents network exploits and secures your network from unwanted access.

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Configuring Network Protection

To configure Network Protection:

1. From the navigation panel, go to General > AiProtection .

2. From the AiProtection main page, click Scan .

When done scanning, the utility displays the results on the

Router Security Assessment page.

IMPORTANT! Items marked as Yes on the Router Security

Assessment page is considered to be at a safe status. Items marked as No , Weak , or Very Weak is highly recommended to be configured accordingly.

4. (Optional) From the Router Security Assessment page, manually configure the items marked as No , Weak , or Very

Weak .

To do this:

a. Click an item.

NOTE: When you click an item, the utility forwards you to the item’s setting page.

b. From the item’s security settings page, configure and make the necessary changes and click Apply when done.

c. Go back to the Router Security Assessment page and click

Close to exit the page.

5. To automatically configure the security settings, click Secure

Your Router.

6. When a message prompt appears, click OK .

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Malicious Sites Blocking

This feature restricts access to known malicious websites in the cloud database for an always-up-to-date protection.

NOTE: This function is automatically enabled if you run the Router

Weakness Scan .

To enable Malicious Sites Blocking:


2. From the AiProtection main page, click on Network

Protection .

3. From the Malicious Sites Blocking pane, click ON .

Infected Device Prevention and Blocking

This feature prevents infected devices from communicating personal information or infected status to external parties.

NOTE: This function is automatically enabled if you run the Router

Weakness Scan .

To enable Infected Device Prevention and Blocking:


2. From the AiProtection main page, click on Network

Protection .

3. From the Infected Device Prevention and Blocking pane, click ON .

To configure Alert Preference:

1. From the Infected Device Prevention and Blocking pane, click Alert Preference .

2. Select or key in the e-mail provider, e-mail account, and password then click Apply .

3.3.2 Setting up Parental Controls

Parental Controls allows you to control the Internet access time or set the time limit for a client’s network usage.

To go to the Parental Controls main page:


2. From the AiProtection main page, click Parental Controls .

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Time Scheduling

Time Scheduling allows you to set the time limit for a client’s network usage.

NOTE: Ensure that your system time is synchronized with the NTP server.

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To configure Time Scheduling:

1. From the navigation panel, go to General > AiProtection >

Parental Controls > Time Scheduling .

2. From the Enable Time Scheduling pane, click ON .

3. From the Client Name (MAC Address) column, select or key in the client’s name from the drop down list box.

NOTE: You may also key in the client’s MAC address in the Client

Name (MAC Address) column. Ensure that the client name does not contain special characters or spaces as these may cause the router to function abnormally.

4. Click to add the client’s profile.

5. Click Apply to save the settings.

3.4 Using the Traffic Manager

3.4.1 Managing QoS (Quality of Service) Bandwidth

Quality of Service (QoS) allows you to set the bandwidth priority and manage network traffic.

To set up bandwidth priority:

1. From the navigation panel, go to General > QoS > QoS tab.

2. Click ON to enable QoS. Fill in the upload and download bandwidth fields.

NOTE: Get the bandwidth information from your ISP.

3. Click Save .

NOTE: The User Specify Rule List is for advanced settings. If you want to prioritize specific network applications and network services, select

User-defined QoS rules or User-defined Priority from the drop-down list on the upper-right corner.

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4. On the user-defined QoS rules page, there are four default online service types – web surf, HTTPS and file transfers.

Select your preferred service, fill in the Source IP or MAC ,

Destination Port , Protocol , Transferred and Priority , then click Apply . The information will be configured in the QoS rules screen.

NOTES:

• To fill in the source IP or MAC, you can:

a) Enter a specific IP address, such as "192.168.122.1".

b) Enter IP addresses within one subnet or within the same IP pool, such as “192.168.123.*”, or “192.168.*.*”

c) Enter all IP addresses as “*.*.*.*” or leave the field blank.

d) The format for the MAC address is six groups of two hexadecimal digits, separated by colons (:), in transmission order (e.g. 12:34:56:aa:bc:ef)

• For source or destination port range, you can either:

a) Enter a specific port, such as “95”.

b) Enter ports within a range, such as “103:315”, “>100”, or

“<65535”.

• The column contains information about the upstream and downstream traffic (outgoing and incoming network traffic) for one section. In this column, you can set the network traffic limit (in

KB) for a specific service to generate specific priorities for the service assigned to a specific port. For example, if two network clients, PC

1 and PC 2, are both accessing the Internet (set at port 80), but PC 1 exceeds the network traffic limit due to some downloading tasks, PC

1 will have a lower priority. If you do not want to set the traffic limit, leave it blank.

5. On the User-defined Priority page, you can prioritize the network applications or devices into five levels from the userdefined QoS rules ’ dropdown list. Based on priority level, you can use the following methods to send data packets:

• Change the order of upstream network packets that are sent to the Internet.

• Under Upload Bandwidth table, set Minimum Reserved

Bandwidth and Maximum Bandwidth Limit for multiple network applications with different priority levels. The percentages indicate the upload bandwidth rates that are available for specified network applications.

NOTES:

• Low-priority packets are disregarded to ensure the transmission of high-priority packets.

• Under table, set Maximum Bandwidth

Limit for multiple network applications in corresponding order.

The higher priority upstream packet will cause the higher priority downstream packet.

• If there are no packets being sent from high-priority applications, the full transmission rate of the Internet connection is available for lowpriority packets.

6. Set the highest priority packet. To ensure a smooth online gaming experience, you can set ACK, SYN, and ICMP as the highest priority packet.

NOTE: Ensure to enable QoS first and set up the upload and download rate limits.

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4 Configuring the Advanced

Settings

4.1 Wireless

4.1.1 General

The General tab allows you to configure the basic wireless settings.

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To configure the basic wireless settings:

1. From the navigation panel, go to Advanced Settings >

Wireless > General tab.

2. Select 2.4GHz or 5GHz as the frequency band for your wireless network.

3. Assign a unique name containing up to 32 characters for your

SSID (Service Set Identifier) or network name to identify your wireless network. Wi-Fi devices can identify and connect to the wireless network via your assigned SSID. The SSIDs on the

information banner are updated once new SSIDs are saved to the settings.

NOTE: You can assign unique SSIDs for the 2.4GHz and 5GHz frequency bands.

4. In the Hide SSID field, select Yes to prevent wireless devices from detecting your SSID. When this function is enabled, you would need to enter the SSID manually on the wireless device to access the wireless network.

5. Select any of these wireless mode options to determine the types of wireless devices that can connect to your wireless router:

• Auto : Select Auto to allow 802.11AX, 802.11AC, 802.11n,

802.11g, and 802.11b devices to connect to the wireless router.

• Legacy : Select Legacy to allow 802.11b/g/n devices to connect to the wireless router. Hardware that supports

802.11n natively, however, will only run at a maximum speed of 54Mbps.

• N only : Select N only to maximize wireless N performance.

This setting prevents 802.11g and 802.11b devices from connecting to the wireless router.

6. Select any of these channel bandwidth to accommodate higher transmission speeds:

40MHz: Select this bandwidth to maximize the wireless throughput.

20MHz (default): Select this bandwidth if you encounter some issues with your wireless connection.

7. Select the operating channel for your wireless router. Select

Auto to allow the wireless router to automatically select the channel that has the least amount of interference.

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8. Select any of these authentication methods:

• Open System : This option provides no security.

• WPA/WPA2/WPA3 Personal/WPA Auto-Personal : This option provides strong security. You can use either WPA (with

TKIP), WPA2 (with AES) or WPA3. If you select this option, you must use TKIP + AES encryption and enter the WPA passphrase (network key).

• WPA/WPA2/WPA3 Enterprise/WPA Auto-Enterprise : This option provides very strong security. It is with integrated EAP server or an external RADIUS back-end authentication server.

NOTE: Your wireless router supports the maximum transmission rate of 54Mbps when the Wireless Mode is set to Auto and encryption method is WEP or TKIP .

9. Select any of these WEP (Wired Equivalent Privacy) Encryption options for the data transmitted over your wireless network:

• Off : Disables WEP encryption

• 64-bit : Enables weak WEP encryption

• 128-bit : Enables improved WEP encryption

10.When done, click Apply .

4.1.2 WPS

WPS (Wi-Fi Protected Setup) is a wireless security standard that allows you to easily connect devices to a wireless network. You can configure the WPS function via the PIN code or WPS button.

NOTE: Ensure that the devices support WPS.

To enable WPS on your wireless network:


Wireless > WPS tab.

2. In the Enable WPS field, move the slider to ON .

3. WPS uses 2.4GHz by default. If you want to change the frequency to 5GHz, turn OFF the WPS function, click Switch

Frequency in the Current Frequency field, and turn WPS ON again.

NOTE: WPS supports authentication using Open System, WPA-

Personal, WPA2-Personal and WPA3-Personal. WPS does not support a wireless network that uses a Shared Key, WPA-Enterprise, WPA2-

Enterprise, WPA3-Enterprise and RADIUS encryption method.

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4. In the WPS Method field, select Push Button or Client PIN code. If you select Push Button , go to step 5. If you select

Client PIN code, go to step 6.

5. To set up WPS using the router’s WPS button, follow these steps: a. Click Start or press the WPS button found at the rear of the wireless router. b. Press the WPS button on your wireless device. This is normally identified by the WPS logo.

NOTE: Check your wireless device or its user manual for the location of the WPS button.

c. The wireless router will scan for any available WPS devices.

If the wireless router does not find any WPS devices, it will switch to standby mode.

6. To set up WPS using the Client’s PIN code, follow these steps: a. Locate the WPS PIN code on your wireless device’s user manual or on the device itself. b. Key in the Client PIN code on the text box.

c. Click Start to put your wireless router into WPS survey mode.

The router’s LED indicators quickly flash three times until the

WPS setup is completed.

4.1.3 WDS

Bridge or WDS (Wireless Distribution System) allows your ASUS wireless router to connect to another wireless access point exclusively, preventing other wireless devices or stations to access your ASUS wireless router. It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices.

To set up the wireless bridge:


Wireless > WDS tab.

2. Select the frequency band for the wireless bridge.

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3. In the AP Mode field, select any of these options:

• AP Only : Disables the Wireless Bridge function.

• WDS Only : Enables the Wireless Bridge feature but prevents other wireless devices/stations from connecting to the router.

• HYBRID : Enables the Wireless Bridge feature and allows other wireless devices/stations to connect to the router.

NOTE: In Hybrid mode, wireless devices connected to the ASUS wireless router will only receive half the connection speed of the Access

Point.

4. In the Connect to APs in list field, click Yes if you want to connect to an Access Point listed in the Remote AP List.

5. In the Control Channel field, select the operating channel for the wireless bridge. Select Auto to allow the router to automatically select the channel with the least amount of interference.

NOTE: Channel availability varies per country or region.

6. On the Remote AP List, key in a MAC address and click the Add button to enter the MAC address of other available Access

Points.

NOTE: Any Access Point added to the list should be on the same

Control Channel as the ASUS wireless router.

7. Click Apply .

4.1.4 Wireless MAC Filter

Wireless MAC filter provides control over packets transmitted to a specified MAC (Media Access Control) address on your wireless network.

To set up the Wireless MAC filter:


Wireless > Wireless MAC Filter tab.

2. Tick Yes in the Enable Mac Filter field.

3. In the MAC Filter Mode dropdown list, select either Accept or

Reject .

• Select Accept to allow devices in the MAC filter list to access to the wireless network.

• Select Reject to prevent devices in the MAC filter list to access to the wireless network.

4. On the MAC filter list, click the Add button and key in the

MAC address of the wireless device.

5. Click Apply .

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4.1.5 RADIUS Setting

RADIUS (Remote Authentication Dial In User Service) Setting provides an extra layer of security when you choose WPA-

Enterprise, WPA2-Enterprise, WPA3-Enterprise or Radius with

802.1x as your Authentication Mode.

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To set up wireless RADIUS settings:

1. Ensure that the wireless router’s authentication mode is set to

WPA-Enterprise, WPA2-Enterprise, or WPA3-Enterprise.

NOTE: Please refer to section 4.1.1 General section for configuring your wireless router’s Authentication Mode.


Wireless > RADIUS Setting .

3. Select the frequency band.

4. In the Server IP Address field, key in your RADIUS server’s IP

Address.

5. In the Connection Secret field, assign the password to access your RADIUS server.

6. Click Apply .

4.1.6 Professional

The Professional screen provides advanced configuration options.

NOTE: We recommend that you use the default values on this page.

In the Professional Settings screen, you can configure the followings:

• Band : Select the frequency band that the professional settings will be applied to.

• Enable Radio : Select Yes to enable wireless networking.

Select No to disable wireless networking.

• Enable wireless scheduler : You can choose clock format as

24-hour or 12-hour. The color in the table indicates Allow or

Deny. Click each frame to change the settings of the hour of the weekdays and click OK when done.

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• Set AP isolated : The Set AP isolated item prevents wireless devices on your network from communicating with each other. This feature is useful if many guests frequently join or leave your network. Select Yes to enable this feature or select

No to disable.

• Multicast rate (Mbps) : Select the multicast transmission rate or click Disable to switch off simultaneous single transmission.

• Preamble Type : Preamble Type defines the length of time that the router spent for CRC (Cyclic Redundancy Check). CRC is a method of detecting errors during data transmission.

Select Short for a busy wireless network with high network traffic. Select Long if your wireless network is composed of older or legacy wireless devices.

• RTS Threshold : Select a lower value for RTS (Request to

Send) Threshold to improve wireless communication in a busy or noisy wireless network with high network traffic and numerous wireless devices.

• DTIM Interval : DTIM (Delivery Traffic Indication Message)

Interval or Data Beacon Rate is the time interval before a signal is sent to a wireless device in sleep mode indicating that a data packet is awaiting delivery. The default value is three milliseconds.

• Beacon Interval : Beacon Interval is the time between one

DTIM and the next. The default value is 100 milliseconds.

Lower the Beacon Interval value for an unstable wireless connection or for roaming devices.

• Enable TX Bursting : Enable TX Bursting improves transmission speed between the wireless router and 802.11g devices.

• Enable WMM APSD : Enable WMM APSD (Wi-Fi Multimedia

Automatic Power Save Delivery) to improve power management between wireless devices. Select Disable to switch off WMM APSD.

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4.2 LAN

4.2.1 LAN IP

The LAN IP screen allows you to modify the LAN IP settings of your wireless router.

NOTE: Any changes to the LAN IP address will be reflected on your

DHCP settings.

To modify the LAN IP settings:

1. From the navigation panel, go to Advanced Settings > LAN >

LAN IP tab.

2. Modify the IP address and Subnet Mask .

3. When done, click Apply .

4.2.2 DHCP Server

Your wireless router uses DHCP to assign IP addresses automatically on your network. You can specify the IP address range and lease time for the clients on your network.

To configure the DHCP server:


DHCP Server tab.

2. In the Enable the DHCP Server field, tick Yes .

3. In the Domain Name text box, enter a domain name for the wireless router.

4. In the IP Pool Starting Address field, key in the starting IP address.

5. In the IP Pool Ending Address field, key in the ending IP address.

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6. In the Lease Time field, specify in seconds when an assigned

IP address will expire. Once it reaches this time limit, the DHCP server will then assign a new IP address.

NOTES:

• We recommend that you use an IP address format of 192.168.50.xxx

(where xxx can be any number between 2 and 254) when specifying an IP address range.

• An IP Pool Starting Address should not be greater than the IP Pool

Ending Address.

7. In the DNS and Server Settings section, key in your DNS

Server and WINS Server IP address if needed.

8. Your wireless router can also manually assign IP addresses to devices on the network. On the Enable Manual Assignment field, choose Yes to assign an IP address to specific MAC addresses on the network. Up to 32 MAC Addresses can be added to the DHCP list for manual assignment.

4.2.3 Route

If your network makes use of more than one wireless router, you can configure a routing table to share the same Internet service.

NOTE: We recommend that you do not change the default route settings unless you have advanced knowledge of routing tables.

To configure the LAN Routing table:


Route tab.

2. On the Enable static routes field, choose Yes .

3. On the Static Route List , enter the network information of other access points or nodes. Click the Add or Delete button to add or remove a device on the list.

4. Click Apply .

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4.2.4 IPTV

The wireless router supports connection to IPTV services through an ISP or a LAN. The IPTV tab provides the configuration settings needed to set up IPTV, VoIP, multicasting, and UDP for your service. Contact your ISP for specific information regarding your service.

4.3 WAN

4.3.1 Internet Connection

The Internet Connection screen allows you to configure the settings of various WAN connection types.

To configure the WAN connection settings:

1. From the navigation panel, go to Advanced Settings > WAN >

Internet Connection tab.

2. Configure the following settings below. When done, click

Apply .

• WAN Connection Type : Choose your Internet Service

Provider type. The choices are Automatic IP , PPPoE , PPTP ,

L2TP or fixed IP . Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type.

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• Enable WAN : Select Yes to allow the router Internet access.

Select No to disable Internet access.

• Enable NAT : NAT (Network Address Translation) is a system where one public IP (WAN IP) is used to provide Internet access to network clients with a private IP address in a LAN.

The private IP address of each network client is saved in a NAT table and is used to route incoming data packets.

• Enable UPnP : UPnP (Universal Plug and Play) allows several devices (such as routers, televisions, stereo systems, game consoles, and cellular phone), to be controlled via an IP-based network with or without a central control through a gateway.

UPnP connects PCs of all form factors, providing a seamless network for remote configuration and data transfer. Using

UPnP, a new network device is discovered automatically.

Once connected to the network, devices can be remotely configured to support P2P applications, interactive gaming, video conferencing, and web or proxy servers. Unlike Port forwarding, which involves manually configuring port settings, UPnP automatically configures the router to accept incoming connections and direct requests to a specific PC on the local network.

• Connect to DNS Server : Allows this router to get the DNS

IP address from the ISP automatically. A DNS is a host on the Internet that translates Internet names to numeric IP addresses.

• Authentication : This item may be specified by some ISPs.

Check with your ISP and fill them in if required.

• Host Name : This field allows you to provide a host name for your router. It is usually a special requirement from your ISP.

If your ISP assigned a host name to your computer, enter the host name here.

• MAC Address : MAC (Media Access Control) address is a unique identifier for your networking device. Some ISPs monitor the MAC address of networking devices that connect to their service and reject any unrecognized device that attempt to connect. To avoid connection issues due to an unregistered MAC address, you can:

• Contact your ISP and update the MAC address associated with your ISP service.

• Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device recognized by the ISP.

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4.3.2 Port Trigger

Port range triggering opens a predetermined incoming port for a limited period of time whenever a client on the local area network makes an outgoing connection to a specified port. Port triggering is used in the following scenarios:

• More than one local client needs port forwarding for the same application at a different time.

• An application requires specific incoming ports that are different from the outgoing ports.

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To set up Port Trigger:


Port Trigger tab.


Apply .

• Enable Port Trigger : Choose Yes to enable Port Trigger.

• Well-Known Applications : Select popular games and web services to add to the Port Trigger List.

• Description : Enter a short name or description for the service.

• Trigger Port : Specify a trigger port to open the incoming port.

• Protocol : Select the protocol, TCP, or UDP.

• Incoming Port : Specify an incoming port to receive inbound data from the Internet.

• Protocol : Select the protocol, TCP, or UDP.

NOTES:

• When connecting to an IRC server, a client PC makes an outgoing connection using the trigger port range 66660-7000. The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port.

• If Port Trigger is disabled, the router drops the connection because it is unable to determine which PC is requesting for IRC access.

When Port Trigger is enabled, the router assigns an incoming port to receive the inbound data. This incoming port closes once a specific time period has elapsed because the router is unsure when the application has been terminated.

• Port triggering only allows one client in the network to use a particular service and a specific incoming port at the same time.

• You cannot use the same application to trigger a port in more than one PC at the same time. The router will only forward the port back to the last computer to send the router a request/trigger.

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4.3.3 Virtual Server/Port Forwarding

Port forwarding is a method to direct network traffic from the

Internet to a specific port or a specific range of ports to a device or number of devices on your local network. Setting up Port

Forwarding on your router allows PCs outside the network to access specific services provided by a PC in your network.

NOTE: When port forwarding is enabled, the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN. The network client does not have access to the Internet directly, and vice versa.

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To set up Port Forwarding:


Virtual Server / Port Forwarding tab.


Apply .

• Enable Port Forwarding : Choose Yes to enable Port

Forwarding.

• Famous Server List : Determine which type of service you want to access.

• Famous Game List : This item lists ports required for popular online games to work correctly.

• FTP Server Port : Avoid assigning the port range 20:21 for your FTP server as this would conflict with the router’s native

FTP server assignment.

• Service Name : Enter a service name.

• Port Range : If you want to specify a Port Range for clients on the same network, enter the Service Name, the Port

Range (e.g. 10200:10300), the LAN IP address, and leave the

Local Port empty. Port range accepts various formats such as Port Range (300:350), individual ports (566,789) or Mix

(1015:1024,3021).

NOTES:

• When your network’s firewall is disabled and you set 80 as the HTTP server’s port range for your WAN setup, then your http server/web server would be in conflict with the router’s web user interface.

• A network makes use of ports in order to exchange data, with each port assigned a port number and a specific task. For example, port 80 is used for HTTP. A specific port can only be used by one application or service at a time. Hence, two PCs attempting to access data through the same port at the same time would fail. For example, you cannot set up Port Forwarding for port 100 for two PCs at the same time.

• Local IP : Key in the client’s LAN IP address.

NOTE: Use a static IP address for the local client to make port forwarding work properly. Refer to section 4.2 LAN for information.

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• Local Port : Enter a specific port to receive forwarded packets.

Leave this field blank if you want the incoming packets to be redirected to the specified port range.

• Protocol : Select the protocol. If you are unsure, select BOTH .

To check if Port Forwarding has been configured successfully:

• Ensure that your server or application is set up and running.

• You will need a client outside your LAN but has Internet access (referred to as “Internet client”). This client should not be connected to the ASUS router.

• On the Internet client, use the router’s WAN IP to access the server. If port forwarding has been successful, you should be able to access the files or applications.

Differences between port trigger and port forwarding:

• Port triggering will work even without setting up a specific

LAN IP address. Unlike port forwarding, which requires a static LAN IP address, port triggering allows dynamic port forwarding using the router. Predetermined port ranges are configured to accept incoming connections for a limited period of time. Port triggering allows multiple computers to run applications that would normally require manually forwarding the same ports to each PC on the network.

• Port triggering is more secure than port forwarding since the incoming ports are not open all the time. They are opened only when an application is making an outgoing connection through the trigger port.

4.3.4 DMZ

Virtual DMZ exposes one client to the Internet, allowing this client to receive all inbound packets directed to your Local Area

Network.

Inbound traffic from the Internet is usually discarded and routed to a specific client only if port forwarding or a port trigger has been configured on the network. In a DMZ configuration, one network client receives all inbound packets.

Setting up DMZ on a network is useful when you need incoming ports open or you want to host a domain, web, or e-mail server.

CAUTION!

Opening all the ports on a client to the Internet makes the network vulnerable to outside attacks. Please be aware of the security risks involved in using DMZ.

To set up DMZ:


DMZ tab.

2. Configure the setting below. When done, click Apply .

• IP address of Exposed Station : Key in the client’s LAN IP address that will provide the DMZ service and be exposed on the Internet. Ensure that the server client has a static IP address.

To remove DMZ:

1. Delete the client’s LAN IP address from the IP Address of

Exposed Station text box.

2. When done, click Apply .

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4.3.5 DDNS

Setting up DDNS (Dynamic DNS) allows you to access the router from outside your network through the provided ASUS DDNS

Service or another DDNS service.

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To set up DDNS:


DDNS tab.


Apply .

• Enable the DDNS Client : Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address.

• Server and Host Name : Choose ASUS DDNS or other DDNS.

If you want to use ASUS DDNS, fill in the Host Name in the format of xxx.asuscomm.com (xxx is your host name).

• If you want to use a different DDNS service, click FREE TRIAL and register online first. Fill in the User Name or E-mail

Address and Password or DDNS Key fields.

• Enable wildcard : Enable wildcard if your DDNS service requires one.

NOTE:

DDNS service will not work under these conditions:

• When the wireless router is using a private WAN IP address

(192.168.x.x, 10.x.x.x, or 172.16.x.x), as indicated by a yellow text.

• The router may be on a network that uses multiple NAT tables.

4.3.6 NAT Passthrough

NAT Passthrough allows a Virtual Private Network (VPN) connection to pass through the router to the network clients.

PPTP Passthrough, L2TP Passthrough, IPsec Passthrough and RTSP

Passthrough are enabled by default.

To enable / disable the NAT Passthrough settings, go to the

Advanced Settings > WAN > NAT Passthrough tab. When done, click Apply .

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4.4 IPv6

This wireless router supports IPv6 addressing, a system that supports more IP addresses. This standard is not yet widely available. Contact your ISP if your Internet service supports IPv6.

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To set up IPv6:

1. From the navigation panel, go to Advanced Settings > IPv6 .

2. Select your Connection Type . The configuration options vary depending on your selected connection type.

3. Enter your IPv6 LAN and DNS settings.

4. Click Apply .

NOTE: Please refer to your ISP regarding specific IPv6 information for your Internet service.

4.5 Firewall

The wireless router can serve as a hardware firewall for your network.

NOTE: The Firewall feature is enabled by default.

4.5.1 General

To set up basic Firewall settings:


Firewall > General tab.

2. On the Enable Firewall field, select Yes.

3. On the Enable DoS protection, select Yes to protect your network from DoS (Denial of Service) attacks though this may affect your router’s performance.

4. You can also monitor packets exchanged between the LAN and WAN connection. On the Logged packets type, select

Dropped , Accepted , or Both .

5. Click Apply .

4.5.2 URL Filter

You can specify keywords or web addresses to prevent access to specific URLs.

NOTE: The URL Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited websites). To resolve this issue, clear the DNS cache before setting up the URL Filter.

To set up a URL filter:


Firewall > URL Filter tab.

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2. On the Enable URL Filter field, select Enabled .

3. Enter a URL and click the button.

4. Click Apply .

4.5.3 Keyword filter

Keyword filter blocks access to webpages containing specified keywords.

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To set up a keyword filter:


Firewall > Keyword Filter tab.

2. On the Enable Keyword Filter field, select Enabled .

3. Enter a word or phrase and click the Add button.

4. Click Apply .

NOTES:

• The Keyword Filter is based on a DNS query. If a network client has already accessed a website such as http://www.abcxxx.com, then the website will not be blocked (a DNS cache in the system stores previously visited websites). To resolve this issue, clear the DNS cache before setting up the Keyword Filter.

• Web pages compressed using HTTP compression cannot be filtered.

HTTPS pages also cannot be blocked using a keyword filter.

4.5.4 Network Services Filter

The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing specific web services such as Telnet or FTP.

To set up a Network Service filter:


Firewall > Network Service Filter tab.

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2. On the Enable Network Services Filter field, select Yes .

3. Select the Filter table type. Black List blocks the specified network services. White List limits access to only the specified network services.

4. Specify the day and time when the filters will be active.

5. To specify a Network Service to filter, enter the Source IP,

Destination IP, Port Range, and Protocol. Click the button.

6. Click Apply .

4.6 Administration

4.6.1 Operation Mode

The Operation Mode page allows you to select the appropriate mode for your network.

To set up the operating mode:


Administration > Operation Mode tab.

2. Select any of these operation modes:

• Wireless router mode (Default) : In wireless router mode, the wireless router connects to the Internet and provides

Internet access to available devices on its own local network.

• Access Point (AP) mode : In this mode, the router creates a new wireless network on an existing network.

• Repeater mode : This mode turns the router into a wireless repeater to extend the range of your signal.

3. Click Save .

NOTE: The router will reboot when you change the modes.

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4.6.2 System

The System page allows you to configure your wireless router settings.

To set up the System settings:


Administration > System tab.

2. You can configure the following settings:

• Change router login password : You can change the password and login name for the wireless router by entering a new name and password.

• WPS button behavior : The physical WPS button on the wireless router can be used to activate WPS.

• Time Zone : Select the time zone for your network.

• NTP Server : The wireless router can access a NTP (Network time Protocol) server in order to synchronize the time.

• Enable Telnet : Click Yes to enable Telnet services on the network. Click No to disable Telnet.

• Authentication Method : You can select HTTP, HTTPS, or both protocols to secure router access.

• Enable Web Access from WAN : Select Yes to allow devices outside the network to access the wireless router GUI settings. Select No to prevent access.

• Only allow specific IP : Click Yes if you want to specify the IP addresses of devices that are allowed access to the wireless router GUI settings from WAN.

• Client List : Enter the WAN IP addresses of networking devices allowed to access the wireless router settings. This list will be used if you clicked Yes in the Only allow specific

IP item.

3. Click Apply .

4.6.3 Firmware Upgrade

NOTE: Download the latest firmware from the ASUS website at http://www.asus.com

.

To upgrade the firmware:


Administration > Firmware Upgrade tab.

2. In the New Firmware File field, click Browse to locate the downloaded file.

3. Click Upload .

NOTES:

• When the upgrade process is complete, wait for some time for the system to reboot.

• If the upgrade process fails, the wireless router automatically enters rescue mode and the power LED indicator on the front panel starts flashing slowly. To recover or restore the system, refer to section 5.2

Firmware Restoration .

4.6.4 Restore/Save/Upload Setting

To restore/save/upload wireless router settings:


Administration > Restore/Save/Upload Setting tab.

2. Select the tasks that you want to do:

• To restore to the default factory settings, click Restore , and click OK in the confirmation message.

• To save the current system settings, click Save , navigate to the folder where you intend to save the file and click Save .

• To restore from a saved system settings file, click Browse to locate your file, then click Upload .

IMPORTANT!

If issues occur, upload the latest firmware version and configure new settings. Do not restore the router to its default settings.

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4.7 System Log

System Log contains your recorded network activities.

NOTE: System log resets when the router is rebooted or powered off.

To view your system log:

1. From the navigation panel, go to Advanced Settings > System

Log .

2. You can view your network activities in any of these tabs:

• General Log

• Wireless Log

• DHCP leases

• IPv6

• Routing Table

• Port Forwarding

• Connections

NOTES:

• Download and install the wireless router's utilities from the ASUS website:

• Device Discovery v1.4.7.1 at http://dlcdnet.asus.com/pub/ASUS/

LiveUpdate/Release/Wireless/Discovery.zip

• Firmware Restoration v1.9.0.4 at http://dlcdnet.asus.com/pub/

ASUS/LiveUpdate/Release/Wireless/Rescue.zip

• The utilities are not supported on MAC OS.

5.1 Device Discovery

Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device, and allows you to configure the wireless networking settings.

To launch the Device Discovery utility:

• From your computer’s desktop, click

Start > All Programs > ASUS Utility > Wireless Router >

Device Discovery .

NOTE: When you set the router to Access Point mode, you need to use

Device Discovery to get the router’s IP address.

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5.2 Firmware Restoration

Firmware Restoration is used on an ASUS Wireless Router that failed during its firmware upgrading process. It uploads the firmware that you specify. The process takes about three to four minutes.

IMPORTANT! Launch the rescue mode on the router before using the

Firmware Restoration utility.

NOTE: This feature is not supported on MAC OS.

To launch the rescue mode and use the Firmware Restoration utility:

1. Unplug the wireless router from the power source.

2. Hold the Reset button at the rear panel and simultaneously replug the wireless router into the power source. Release the

Reset button when the Power LED at the front panel flashes slowly, which indicates that the wireless router is in the rescue mode.

3. Set a static IP on your computer and use the following to set up your TCP/IP settings:

IP address : 192.168.1.x

Subnet mask : 255.255.255.0

4. From your computer’s desktop, click

Start > All Programs > ASUS Utility > Wireless Router >

Firmware Restoration .

5. Specify a firmware file, then click Upload .

NOTE: This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless Router. Normal firmware upgrades must be done through the web interface. Refer to Chapter 4: Configuring the

Advanced Settings for more details.

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This chapter provides solutions for issues you may encounter with your router. If you encounter problems that are not mentioned in this chapter, visit the ASUS support site at: https://www.asus.com/support/ for more product information and contact details of ASUS Technical Support.

6.1 Basic Troubleshooting

If you are having problems with your router, try these basic steps in this section before looking for further solutions.

Upgrade Firmware to the latest version.

1. Launch the Web GUI. Go to Advanced Settings >

Administration > Firmware Upgrade tab. Click Check to verify if the latest firmware is available.

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2. If the latest firmware is available, visit the ASUS global website at https://www.asus.com/Networking/RT-AX1800HP/HelpDesk/ to download the latest firmware.

3. From the Firmware Upgrade page, click Browse to locate the firmware file.

4. Click Upload to upgrade the firmware.

Restart your network in the following sequence:

1. Turn off the modem.

2. Unplug the modem.

3. Turn off the router and computers.

4. Plug in the modem.

5. Turn on the modem and then wait for 2 minutes.

6. Turn on the router and then wait for 2 minutes.

7. Turn on computers.

Check if your Ethernet cables are plugged properly.

• When the Ethernet cable connecting the router with the modem is plugged in properly, the WAN LED will be on.

• When the Ethernet cable connecting your poweredon computer with the router is plugged in properly, the corresponding LAN LED will be on.

Check if the wireless setting on your computer matches that of your router.

• When you connect your computer to the router wirelessly, ensure that the SSID (wireless network name), encryption method, and password are correct.

Check if your network settings are correct.

• Each client on the network should have a valid IP address. ASUS recommends that you use the wireless router’s DHCP server to assign IP addresses to computers on your network.

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• Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the web GUI,

Network Map > Clients page, and hover the mouse pointer over your device in Client Status .

6.2 Frequently Asked Questions (FAQs)

I cannot access the router GUI using a web browser

• If your computer is wired, check the Ethernet cable connection and LED status as described in the previous section.

• Ensure that you are using the correct login information. The default factory login name and password is “admin/admin”.

Ensure that the Caps Lock key is disabled when you enter the login information.

• Delete the cookies and files in your web browser. For Internet

Explorer, follow these steps:

1. Launch Internet Explorer, then click Tools > Internet

Options .

2. In the General tab, under

Browsing history , click

Delete… , select Temporary

Internet files and website files and Cookies and website data then click

Delete .

NOTES:

• The commands for deleting cookies and files vary with web browsers.

• Disable proxy server settings, cancel the dial-up connection, and set the TCP/IP settings to obtain IP addresses automatically. For more details, refer to Chapter 1 of this user manual.

• Ensure that you use CAT5e or CAT6 ethernet cables.

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The client cannot establish a wireless connection with the router.

NOTE: If you are having issues connecting to 5GHz network, make sure that your wireless device supports 5GHz or features dual band capabilities.

• Out of Range:

• Move the router closer to the wireless client.

• Try to adjust antennas of the router to the best direction as described in section 1.4 Positioning your router .

• DHCP server has been disabled:

1. Launch the web GUI. Go to General > Network Map >

Clients and search for the device that you want to connect to the router.

2. If you cannot find the device in the Network Map , go to

Advanced Settings > LAN > DHCP Server , Basic Config list, select Yes on the Enable the DHCP Server .

• SSID has been hidden. If your device can find SSIDs from other routers but cannot find your router’s SSID, go to Advanced

Settings > Wireless > General , select No on Hide SSID , and select Auto on Control Channel .

• If you are using a wireless LAN adapter, check if the wireless channel in use conforms to the channels available in your country/area. If not, adjust the channel, channel bandwidth, and wireless mode.

• If you still cannot connect to the router wirelessly, you can reset your router to factory default settings. In the router GUI,click

Administration > Restore/Save/Upload Setting and click

Restore .

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Internet is not accessible.

• Check if your router can connect to your ISP’s WAN IP address.

To do this, launch the web GUI and go to General > Network

Map , and check the Internet Status .

• If your router cannot connect to your ISP’s WAN IP address, try restarting your network as described in the section

Restart your network in following sequence under Basic

Troubleshooting .

• The device has been blocked via the Parental Control function.

Go to General > AiProtection > Parental Controls and see if the device is in the list. If the device is listed under Client

Name , remove the device using the Delete button or adjust the Time Management Settings.

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• If there is still no Internet access, try to reboot your computer and verify the network’s IP address and gateway address.

• Check the status indicators on the ADSL modem and the wireless router. If the WAN LED on the wireless router is not ON, check if all cables are plugged properly.

You forgot the SSID (network name) or network password

• Setup a new SSID and encryption key via a wired connection

(Ethernet cable). Launch the web GUI, go to Network Map , click the router icon, enter a new SSID and encryption key, and then click Apply .

• Reset your router to the default settings. Launch the web GUI, go to Administration > Restore/Save/Upload Setting , and click Restore . The default login account and password are both

“admin”.

How to restore the system to its default settings?

• Go to Administration > Restore/Save/Upload Setting , and click Restore .

The following are the factory default settings:

User Name: admin

Password: admin

Enable DHCP: Yes (if WAN cable is plugged in)

IP address: 192.168.50.1

Domain Name: (Blank)

Subnet Mask: 255.255.255.0

DNS Server 1: router.asus.com

DNS Server 2: (Blank)

SSID (2.4GHz): ASUS

SSID (5GHz): ASUS_5G

Firmware upgrade failed.

Launch the rescue mode and run the Firmware Restoration utility.

Refer to section 5.2 Firmware Restoration on how to use the

Firmware Restoration utility.

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Cannot access Web GUI

Before configuring your wireless router, do the steps described in this section for your host computer and network clients.

A. Disable the proxy server, if enabled.

Windows®

1. Click Start > Internet Explorer to launch the browser.

2. Click Tools > Internet options >

Connections tab > LAN settings .

3. From the Local Area Network

(LAN) Settings screen, untick

Use a proxy server for your

LAN .

4. Click OK when done.

MAC OS

1. From your Safari browser, click Safari

> Preferences >

Advanced > Change

Settings...

2. From the Network screen, deselect FTP

Proxy and Web Proxy

(HTTP) .

3. Click Apply Now when done.

NOTE: Refer to your browser’s help feature for details on disabling the proxy server.

B. Set the TCP/IP settings to automatically obtain an IP address.

Windows®

1. Click Start > Control Panel > Network and Sharing Center, then click the network connection to display its status window.

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2. Click Properties to display the

Ethernet Properties window.

3. Select Internet Protocol

Version 4 (TCP/IPv4) or

Internet Protocol Version

6 (TCP/IPv6) , then click

Properties .

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4. To obtain the IPv4 IP settings automatically, tick Obtain an IP address automatically .

To obtain the IPv6 IP settings automatically, tick Obtain an

IPv6 address automatically .


MAC OS

1. Click the Apple icon located on the top left of your screen.

2. Click System

Preferences > Network

> Configure...

3. From the TCP/IP tab, select Using DHCP in the Configure IPv4 dropdown list.

4. Click Apply Now when done.

NOTE: Refer to your operating system’s help and support feature for details on configuring your computer’s TCP/IP settings.

C. Disable the dial-up connection, if enabled.

Windows®

1. Click Start > Internet Explorer to launch the browser.

2. Click Tools > Internet options >

Connections tab.

3. Tick Never dial a connection .


NOTE: Refer to your browser’s help feature for details on disabling the dial-up connection.

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GNU General Public License

Licensing information

This product includes copyrighted third-party software licensed under the terms of the GNU General Public License. Please see The

GNU General Public License for the exact terms and conditions of this license. All future firmware updates will also be accompanied with their respective source code. Please visit our web site for updated information. Note that we do not offer direct support for the distribution.

GNU GENERAL PUBLIC LICENSE

Version 2, June 1991

Copyright (C) 1989, 1991 Free Software Foundation, Inc.

59 Temple Place, Suite 330, Boston, MA 02111-1307 USA

Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.

Preamble

The licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNU General

Public License is intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users. This General Public License applies to most of the Free

Software Foundation’s software and to any other program whose authors commit to using it. (Some other Free Software Foundation software is covered by the GNU Library General Public License instead.) You can apply it to your programs, too.

When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs; and that you know you can do these things.

To protect your rights, we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights. These restrictions translate to certain responsibilities for you if you distribute copies of the software, or if you modify it.

For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that you have. You must make sure that they, too, receive or can get the source code. And you must show them these terms so they know their rights.

We protect your rights with two steps: (1) copyright the software, and (2) offer you this license which gives you legal permission to copy, distribute and/or modify the software.

Also, for each author’s protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. If the software is modified by someone else and passed on, we want its recipients to know that what they have is not the original, so that any problems introduced by others will not reflect on the original authors’ reputations.

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Finally, any free program is threatened constantly by software patents. We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses, in effect making the program proprietary. To prevent this, we have made it clear that any patent must be licensed for everyone’s free use or not licensed at all.

The precise terms and conditions for copying, distribution and modification follow.

Terms & conditions for copying, distribution, & modification

0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License.

The “Program”, below, refers to any such program or work, and a “work based on the Program” means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language.

(Hereinafter, translation is included without limitation in the term “modification”.) Each licensee is addressed as “you”.

Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.

1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the

Program a copy of this License along with the Program.

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

2. You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change.

b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License.

c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the

Program itself is interactive but does not normally print such an announcement, your work based on the Program is not required to print an announcement.)

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These requirements apply to the modified work as a whole.

If identifiable sections of that work are not derived from the

Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribute them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.

Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program.

In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the

Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License.

3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following:

a) Accompany it with the complete corresponding machinereadable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

b) Accompany it with a written offer, valid for at least three years, to give any third party, for a charge no more than your cost of physically performing source distribution, a complete machine-readable copy of the corresponding source code, to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or,

c) Accompany it with the information you received as to the offer to distribute corresponding source code. (This alternative is allowed only for noncommercial distribution and only if you received the program in object code or executable form with such an offer, in accord with Subsection b above.)

The source code for a work means the preferred form of the work for making modifications to it. For an executable work, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the executable. However, as a special exception, the source code distributed need not include anything that is normally distributed (in either source or binary form) with the major components (compiler, kernel, and so on) of the operating system on which the executable runs, unless that component itself accompanies the executable.

If distribution of executable or object code is made by offering access to copy from a designated place, then offering equivalent access to copy the source code from the same place counts as distribution of the source code, even though third parties are not compelled to copy the source along with the object code.

4. You may not copy, modify, sublicense, or distribute the

Program except as expressly provided under this License. Any attempt otherwise to copy, modify, sublicense or distribute the Program is void, and will automatically terminate your rights under this License. However, parties who have received copies, or rights, from you under this License will not have their licenses terminated so long as such parties remain in full compliance.

5. You are not required to accept this License, since you have not signed it. However, nothing else grants you permission to modify or distribute the Program or its derivative works. These actions are prohibited by law if you do not accept this License.

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Therefore, by modifying or distributing the Program (or any work based on the Program), you indicate your acceptance of this License to do so, and all its terms and conditions for copying, distributing or modifying the Program or works based on it.

6. Each time you redistribute the Program (or any work based on the Program), the recipient automatically receives a license from the original licensor to copy, distribute or modify the

Program subject to these terms and conditions. You may not impose any further restrictions on the recipients’ exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to this License.

7. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited to patent issues), conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this

License, they do not excuse you from the conditions of this

License. If you cannot distribute so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not distribute the Program at all. For example, if a patent license would not permit royalty-free redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program.

If any portion of this section is held invalid or unenforceable under any particular circumstance, the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances.

It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims; this section has the sole purpose of protecting the integrity of the free software distribution system, which is implemented by public license practices.

Many people have made generous contributions to the wide range of software distributed through that system in reliance

on consistent application of that system; it is up to the author/ donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice.

This section is intended to make thoroughly clear what is believed to be a consequence of the rest of this License.

8. If the distribution and/or use of the Program is restricted in certain countries either by patents or by copyrighted interfaces, the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries, so that distribution is permitted only in or among countries not thus excluded. In such case, this License incorporates the limitation as if written in the body of this License.

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns.

Each version is given a distinguishing version number. If the

Program specifies a version number of this License which applies to it and “any later version”, you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free

Software Foundation.

10. If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different, write to the author to ask for permission.

For software which is copyrighted by the Free Software

Foundation, write to the Free Software Foundation; we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally.

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NO WARRANTY

11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE,

THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT

PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE

STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER

PARTIES PROVIDE THE PROGRAM “AS IS” WITHOUT WARRANTY

OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,

BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF

THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE

DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY

SERVICING, REPAIR OR CORRECTION.

12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR

AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR

ANY OTHER PARTY WHO MAY MODIFY AND/OR REDISTRIBUTE

THE PROGRAM AS PERMITTED ABOVE, BE LIABLE TO YOU FOR

DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL

OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE

OR INABILITY TO USE THE PROGRAM (INCLUDING BUT NOT

LIMITED TO LOSS OF DATA OR DATA BEING RENDERED

INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES

OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER

PROGRAMS), EVEN IF SUCH HOLDER OR OTHER PARTY HAS

BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

END OF TERMS AND CONDITIONS

Service and Support

Visit our multi-language website at https://www.asus.com/support.

95

Asus RT-AX1800HP 4G LTE / 3G Router User Manual

User Guide

1 Getting to know your wireless router 6

2 Getting started 14

3 Configuring the General settings 20

4 Configuring the Advanced Settings 34

5 Utilities 71

6 Troubleshooting 74

Appendices 86

1 Getting to know your wireless router

1.1 Welcome!

1.2 Package contents

1.3 Your wireless router

1.4 Positioning your router

1.5 Setup Requirements

1.6 Router Setup

1.6.1 Wired connection

1.6.2 Wireless connection

2.1 Logging into the Web GUI

2.2 Quick Internet Setup (QIS) with Autodetection

2.3 Connecting to your wireless network

3 Configuring the General settings

3.1 Using the Network Map

3.1.1 Setting up the wireless security settings

3.1.2 Managing your network clients

3.2 Creating a Guest Network

3.3 AiProtection

3.3.1 Network Protection

3.3.2 Setting up Parental Controls

3.4 Using the Traffic Manager

3.4.1 Managing QoS (Quality of Service) Bandwidth

4 Configuring the Advanced

Settings

4.1 Wireless

4.1.1 General

4.1.2 WPS

4.1.3 WDS

4.1.4 Wireless MAC Filter

4.1.5 RADIUS Setting

4.1.6 Professional

4.2 LAN

4.2.1 LAN IP

4.2.2 DHCP Server

4.2.3 Route

4.2.4 IPTV

4.3 WAN

4.3.1 Internet Connection

4.3.2 Port Trigger

4.3.3 Virtual Server/Port Forwarding

4.3.4 DMZ

4.3.5 DDNS

4.3.6 NAT Passthrough

4.4 IPv6

4.5 Firewall

4.5.1 General

4.5.2 URL Filter

4.5.3 Keyword filter

4.5.4 Network Services Filter

4.6 Administration

4.6.1 Operation Mode

4.6.2 System

4.6.3 Firmware Upgrade

4.6.4 Restore/Save/Upload Setting

4.7 System Log

5.1 Device Discovery

5.2 Firmware Restoration

6.1 Basic Troubleshooting

6.2 Frequently Asked Questions (FAQs)

I cannot access the router GUI using a web browser

The client cannot establish a wireless connection with the router.

Internet is not accessible.

You forgot the SSID (network name) or network password

How to restore the system to its default settings?

Firmware upgrade failed.

Cannot access Web GUI

GNU General Public License

Service and Support

Key Features

Related manuals

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