Coherent Solutions matrIQ 1100 Series User Manual


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Coherent Solutions matrIQ 1100 Series User Manual | Manualzz

matrIQ -Switch

1000/1100/1400 Series

Optical Switch

USER MANUAL

matrIQ Optical Switch | matrIQ Switch

Copyright © 2019 Coherent Solutions Ltd. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form, be it electronically, mechanically, or by any other means such as photocopying, recording or otherwise, without the prior written permission of Coherent Solutions Ltd. (Coherent Solutions).

Information provided by Coherent Solutions is believed to be accurate and reliable.

However, no responsibility is assumed by Coherent Solutions for its use nor for any infringements of patents or other rights of third parties that may result from its use. No license is granted by implication or otherwise under any patent rights of Coherent Solutions.

The information contained in this publication is subject to change without notice.

Trademarks

Coherent Solutions’ trademarks have been identified as such. However, the presence or absence of such identification does not affect the legal status of any trademark.

Units of Measurement

Units of measurement in this publication conform to SI standards and practices.

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1.

Contents

1 Conventions .................................................................................................................... 4

2 Safety Information ......................................................................................................... 5

3 Introducing the matrIQ Switch

Optical Switch ....................................................... 6 matrIQ Switch Overview & Features ...................................................................................... 6

Status LED .................................................................................................................................. 7

3.2.1 For matrIQ Switch: 1x1 and 1x4 models ...................................................................... 7

3.2.2 For matrIQ Switch: Crossover models .......................................................................... 7

3.2.3 For matrIQ Switch: Duplex models ................................................................................ 7

3.2.4 For matrIQ Switch: 1xN models ..................................................................................... 7

4 Connecting Optical Input ............................................................................................... 8

Cleaning and Connecting Optical Fibers ............................................................................... 8

5 matrIQ Installation Information .................................................................................... 9

6

cohesionUI™

................................................................................................................. 10

Finding the IP address ............................................................................................................ 10

Home ......................................................................................................................................... 10

Modules ..................................................................................................................................... 11

Settings ..................................................................................................................................... 11

Info ............................................................................................................................................. 12

7 Network and Update settings .................................................................................... 13

Updating Firmware and cohesionUI .................................................................................... 13

7.1.1 Resetting the matrIQ instrument ................................................................................. 13

Configuring the Network Interface settings ....................................................................... 14

7.2.1 Setting the USB IP address ........................................................................................... 14

7.2.2 Setting the Ethernet IP address ................................................................................... 15

8 matrIQ Switch control with cohesionUI ................................................................... 17

Setting Channel parameter values ....................................................................................... 18

9 Programming Guide .................................................................................................... 19

Programming Conventions ................................................................................................... 19

Common System Command Summary ............................................................................. 20

Common System Command Descriptions ........................................................................ 20

Specific Command Summary ............................................................................................... 21

Specific Command Descriptions .......................................................................................... 22

9.5.1 Slot Commands ............................................................................................................... 22

9.5.2 Configuration Commands ............................................................................................. 23

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10 Maintenance ................................................................................................................ 24

11 Technical Support ....................................................................................................... 25

Contacting the Technical Support Group ........................................................................... 25

Transportation ......................................................................................................................... 25

12 Warranty ....................................................................................................................... 26

General Information ................................................................................................................ 26

Liability ....................................................................................................................................... 26

Exclusions ................................................................................................................................. 26

Certification .............................................................................................................................. 27

Service and Repairs ................................................................................................................ 27

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1 Conventions

Before using the instrument described in this manual, take note of the following conventions:

W ARNING

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Do not proceed unless the required conditions are met and understood.

C AUTION

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Do not proceed unless the required conditions are met and understood.

C AUTION

Indicates a potentially hazardous situation which, if not avoided, may result in component damage. Do not proceed unless the required conditions are met and understood.

I MPORTANT

Refers to information about this product you should not overlook.

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2 Safety Information

Before using the matrIQ Switch module, ensure that the following safety information has been read and understood.

W ARNING

• Do not install or terminate fibers while a light source is active.

Care must be taken to ensure that the instrument has been turned

OFF before inspecting the end face(s) of the instrument, or any optical patch cords connected to this instrument. Never look directly into a live fiber; ensure that your eyes are protected at all times.

• The use of controls, adjustments and procedures other than those specified herein may result in exposure to hazardous situations or impair the protection provided by this unit.

C AUTION

The matrIQ Switch instruments are sensitive to electrostatic discharge

(ESD). Store the instruments in protective electrostatic packaging.

I MPORTANT

• For electromagnetic compatibility, this instrument is a Class A product. It is intended for use in an industrial environment. There may be potential difficulties in ensuring electromagnetic compatibility in other environments, due to conducted as well as radiated disturbances.

• Wherever the symbol is printed on the unit, refer to the instructions provided in the device documentation for related safety information Ensure that the required conditions are met and understood before using the product.

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3 Introducing the matrIQ Switch – Optical Switch

matrIQ Switch Overview & Features

The matrIQ-Switch optical switches offer fast and repeatable optical switching in a compact design with simple USB or Ethernet connectivity

This manual applies to MatrIQ-Switch-1000/1100/1400 Series.

1 Status LEDs

2 Optical Connector type

3 Common Optical port

4 Routing Optical ports

45 On/ Off push button

6 Ethernet port

7 Ventilation fan (DO NOT OBSTRUCT)

8 USB Type B port

9 Power supply port

10 IP Address LCD Screen

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Status LED

The Status LEDs are used to denote the operation state of the matrIQ Switch, and will indicate which state the switch is in.

The different colors have slightly different meanings for the different matrIQ Switch models.

3.2.1

For matrIQ Switch: 1x1 and 1x4 models

• Blinking yellow Indicates initialization on startup.

• All off Indicates that the matrIQ Switch is in the PARK state ( State 0 ).

• Solid green Indicates which state the matrIQ Switch is routed to.

• Solid red Indicates a Switch error. Most often this means an invalid route position.

3.2.2

For matrIQ Switch: Crossover models

The matrIQ Switch -XXX4 is a 2x2 crossover switch. This means that it has only 2 valid states:

Transmit (T) and Cross.(C)

• Solid green Indicates which state the matrIQ Switch is in (default is T)

• Solid red Indicates there was an error in switching states. Only 1 LED will light up.

3.2.3

For matrIQ Switch: Duplex models

The matrIQ Switch -XXX5 is a duplex switch. This means that it has only 2 valid states: 1 and

2.

• Solid green – Indicates which state the matrIQ Switch is in (default is 1)

• Blinking red - Indicates there was an error in switching states. Only 1 LED will light up.

3.2.4

For matrIQ Switch: 1xN models

• Blinking yellow Indicates initialization on startup.

• Solid green Indicates successful initialization and communication.

• Solid red Indicates a Switch error. Most likely an initialization error at startup.

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4 Connecting Optical Input

I MPORTANT

To ensure maximum power and to avoid erroneous readings always inspect fiber end faces. Make sure they are cleaned as detailed below before inserting into any port. Coherent Solutions is not responsible for damage or errors caused by bad fiber cleaning or handling.

C AUTION

The type of optical connectors on the matrIQ Switch instrument can be found printed on the front plate of the module. Joining mismatched connectors will damage the ferrules and fibre faces.

Cleaning and Connecting Optical Fibers

To connect the fiber-optic cable to the port:

1.

Inspect the fiber using a fiber inspection microscope. If the fiber is clean, proceed to connect it to the desired port. If the fiber is dirty, clean it as detailed below.

2.

Clean fiber ends as follows: a Gently wipe the fiber end with a lint-free swab dipped in isopropyl alcohol. b Use compressed air to dry completely. c Visually inspect the fiber end to ensure its cleanliness.

3.

Carefully align the connector and port to prevent the fiber end from touching the outside of the port or rubbing against other surfaces. If the connector features a key, ensure that it is correctly mated into the corresponding notch of the port bulkhead.

4.

Push the connector in so that the fiber-optic cable is firmly in place, thus ensuring adequate contact. If your connector features a screw sleeve, tighten the connector enough to firmly maintain the fiber in place. Do not over tighten, as this will damage the fiber and the port bulkhead.

Note: If your fiber-optic cable is not properly aligned and/or connected, you will notice large signal loss and reflection .

Coherent Solutions uses high quality connectors in compliance with EIA-455-21A standards.

To keep connectors clean and in good condition, Coherent Solutions strongly recommends inspecting them with a fiber inspection probe before connecting them. Failure to do so will result in permanent damage to the connectors and degradation of future measurements.

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5 matrIQ Installation Information

I MPORTANT

If another matrIQ instrument is already connected to the client computer over USB , consult the Network and Update settings section below on configuring the Ethernet/USB IP address for multi instrument control.

Communication with the matrIQ Switch can be realised over an Ethernet or USB connection.

Both connection methods will allow control of the instrument through the cohesion UI ™ graphical user interface and with SCPI commands.

In order to control or communicate with the matrIQ Switch, a USB driver needs to be installed onto the client computer.

The matrIQ Installer (included on the provided USB drive as MatrIQ-1.X.X.exe

) will install the driver and create a Desktop icon to help connect to the cohesionUI running on your matrIQ

Switch instrument.

The matrIQ Installer is also available for download at: https://www.coherent-solutions.com/resources/matriq/

1.

Run the matrIQ Installer

Double click and run the MatrIQ-1.X.X.exe matrIQ Installer from the provided USB drive.

2.

Run the matrIQ application

Double click and run the MatrIQ desktop application.

Follow the on-screen prompts from the MatrIQ application landing page to use cohesionUI to control the matrIQ instrument.

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6 cohesionUI™

cohesionUI is a graphical user interface (GUI) that makes it simple to control any Coherent

Solutions matrIQ instrument from a PC or mobile device. Its cutting-edge design offers a sleek modern interface, cross device compatibility, multi instrument control, customizable views and remote network access.

Finding the IP address

The IP address of the matrIQ is displayed on the LCD screen on the back of the instrument.

Irrespective on the operation mode of the matrIQ (access over USB or Ethernet), the appropriate IP address will be displayed on the screen.

Note: When both Ethernet and USB cables are connected to the matrIQ Instrument, the displayed IP address on the LCD will toggle between the USB and Ethernet IP addresses.

Launch Google Chrome or Microsoft Edge on a computer, and type in the matrIQ instrument

IP address into the address bar of the browser eg 10.10.10.89.

If needed, the IP address can be statically assigned to the Ethernet or USB connection. For

more information see Section 7.

Home

After entering in the IP address of the matrIQ instrument and pressing enter, the cohesionUI

Home page will be displayed. It will show a graphical representation of the module arrangement in the matrIQ instrument.

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Modules

The controls for a given channel of the matrIQ instrument can be accessed by hovering over the Modules button. A specific channel in the instrument can be accessed by clicking the appropriate dropdown menu item.

Settings

The settings for the instrument can be accessed by either hovering over the Settings button or clicking the button. Both actions will allow access to the units displayed in the module controls.

In the Settings menu, the step size value can be set. This is the amount by which the attenuation, frequency, wavelength or power will increment and decrement by when the + or - buttons are clicked.

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The network configuration control panel enables the user to set the preferred communication interface (Ethernet or USB). See Network and Update settings

(section 7) for further details.

Note: The Network interface controls are only available when connected over USB.

Info

The Info button can be clicked at any time to pull up a display bar on the right side of the screen This will show the manufacturer, model and serial number of the instrument, the cohesionUI version number and the Firmware version.

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7 Network and Update settings

Updating Firmware and cohesionUI

The Firmware or cohesionUI versions running on the matrIQ instrument can be updated using the update utility on the Settings page.

For the latest firmware and cohesionUI version files email [email protected]

, along with the matrIQ instrument serial and model numbers.

7.1.1

Resetting the matrIQ instrument

If for any reason there is an issue with the matrIQ instrument, it can be reverted to factory settings using the FACTORY RESET utility.

Note: Any IP address settings will be reverted to factory settings when the matrIQ instrument is reset.

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Configuring the Network Interface settings

The matrIQ instruments can operate over either an Ethernet or USB connection. To communicate with the instrument, the IP address is required.

Note: The Network interface controls are only available when connected over USB. When connected over Ethernet these settings will be locked, as shown above (highlighted in red).

In order to configure ANY network interface settings, the matrIQ instrument will have to be connected via a USB cable to a computer.

7.2.1

Setting the USB IP address

When connected via USB, the default IP address is 192.168.101.201. This is a static address set during instrument calibration. If necessary, this address can be changed.

Typing in the default IP address of 192.168.101.201 in a supported web browser will open the cohesionUI page for the instrument. Navigating to the Settings page, the Network Interface configuration controls will be available.

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The value in the 3 rd octet of the IP address can be changed to any available value. It is important to make sure that any other instruments connected to the computer do not share this new IP address, as there will be an addressing conflict.

Clicking APPLY will write the new IP address to the instrument settings. Once set, the new IP address will be displayed on the LCD screen on the back of the instrument.

7.2.2

Setting the Ethernet IP address

The default Ethernet IP addressing method is dynamic, as the DHCP will automatically assign the instrument an IP address. This address can be found on the back of the instrument on the

LCD screen.

While connected over USB, typing in the assigned IP address in a supported web browser will open the cohesionUI page for the instrument. Navigating to the Settings page, the Network

Interface configuration controls will be available.

The addressing method can be changed to a static method, where the matrIQ instrument will always have the same IP address over Ethernet.

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Typing in a valid IP address and Subnet mask, and then clicking APPLY will save the IP address into the settings of the instrument.

To test if the IP addressing has worked, power OFF the instrument, and disconnect the USB cable.

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8 matrIQ Switch control with cohesionUI

To control the matrIQ-Switch through cohesionUI, click the desired channel from the dropdown while hovering on the Modules button, or click Home to display controls for all channels.

Information relating to the instrument such as the model number, serial number and firmware versions are displayed in the top right corner of the window.

The matrIQ-Switch will display all the available routing options to select between. All of the

1xN switch models have a PARK state.

When selected, this state will not route the light through ANY of the ports. The PARK state is the default state for any matrIQ-Switch module.

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Setting Channel parameter values

To route the matrIQ-Switch to the desired port, click the Port number, eg PORT 2 .

The matrIQ-Switch can route the light very quickly, however cohesionUI takes a few seconds to update the displayed routing.

Therefore, there is a slight delay between re-routing the matrIQ-Switch and the UI updating the window. A blue tick mark will be displayed beside the current routed port.

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9 Programming Guide

Introduction

Remote communication with the CSLServer is achieved through the Standard Commands for

Programmable Instruments (SCPI). Support for VISA I/O API over TCP/IP is provided by the

VXI-11 compliant CSLServer. With VISA communication drivers installed on the client, the implementation of VISA programming within environments such as MATLAB becomes available. This guide provides general information on the commands available to communicate with the CSLServer remotely using the VISA I/O.

Programming Conventions

This section details the programming and measurement conventions to follow while executing the commands for the CSLServer.

Parameter

Power

Frequency

Frequency Fine

Wavelength

Default Unit

DBM

HZ

HZ

M

Alternative Units

DBM

THZ, GHZ, MHZ, KHZ

THZ, GHZ, MHZ, KHZ

NM, PM

Argument

<wsp>

<value>

Data Format

Specifies whitespace character (01

16

– 09

16

, 0B

16

– 20

16

).

Is numerical data, an integer, a decimal, exponential (10e-9 or 5.8e6) or string

[VALUE1|VALUE2] A parameter choice . The ‘ | ’ separates the unique parameters available, only one of the choices can be used. In the example, either the input parameter [VALUE1] or [VALUE2] can be used, but not both.

Some commands may have more than two choices available.

This parameter can be omitted where the command has a default defined in the command description.

Index Addressing of Modules (slot, source) and Units (channel)

When executing commands, it is almost always necessary to provide the index of a specific laser module.

For the commands that require index values:

• <n> : is the slot index of a matrIQ instrument, this is always <1>.

• <m>: is the channel index of a specific unit in the module, this is an integer, <1, 2, 3, 4 >.

Message Queues

Information is exchanged in the form of messages. These messages are held in input and output queues.

The output queue stores responses to query commands. The CSLServer transmits any data in the output queue when a read request is received. Unless explicitly specified otherwise in the command description, all output response data is transmitted in ASCII format.

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Common System Command Summary

Common Commands Description

*CLS

*IDN?

*OPC?

*OPT?

-Clear Status command

-Query the instrument identification

-Query the Operation Complete Status

-Query the modules managed by the CSLServer

Common System Command Descriptions

Command

Syntax

Description

Parameters

Response

Example

Command

Syntax

Description

Parameters

Response

*CLS

*CLS

Clear Status command

None

None

*CLS

*IDN?

*IDN?

Query the instrument identification

None

Comma separated string with the <manufacturer>,<server name>,<chassis controller name>,<server version>

Example

Command

Syntax

Description

Parameters

Response

*IDN? -> Coherent Solutions Ltd,SwitchMatrIQ-1003,CSL-123456,FW2.0.15

0

1

*OPC?

*OPC?

Query the Operation Complete Status

None is returned if all the modules installed in the instrument are ready to execute commands is returned if any module installed in the instrument still has a command to execute in the input queue

*OPC? -> 0 Example

Command

Syntax

Description

Parameters

Response

Example

*OPT?

*OPT?

Query the modules managed by the CSLServer

None

Response will be a comma separated string of the installed modules in the instrument.

*OPT? -> SwitchMatrIQ-1003-1-FA

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Specific Command Summary

Slot commands

:SLOT<n>

:OPC?

:OPTions?

:IDN?

Configuration commands

ROUTe<n>

:ERROR?

:CHANnel<m>

:ERROR?

:STATE/?

Description

-Query the status of the Operation Complete bit

-Query the modules installed in the instrument

-Query the Identifier for the instrument; returns the manufacturer, part number, serial number, hardware and firmware versions

Description

-Query the error status of the SwitchPXIe

-Query the error status of the specified channel of the SwitchPXIe

-Set or query the routing state of the SwitchPXIe

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Specific Command Descriptions

9.5.1

Slot Comm a nds

Command

Syntax

Description

Parameters

Response

1

0

:SLOT<n> :OPC?

:SLOT<n>:OPC?

Query the status of the Operation Complete bit

None is returned if the module is ready to execute a new operation is returned if the module is busy

SLOT1:OPC? -> 1 Example

Command

Syntax

Description

Parameters

Response

:SLOT<n> :OPTions?

:SLOT<n>:OPTions?

Query the modules installed in the instrument

None

The response will be a comma separated string of modules installed in the matrIQ-

Switch. If a module is not installed in a channel, it will not return any identification string.

SLOT1:OPT? -> 1,,, Example

Command

Syntax

Description

Parameters

Response

:SLOT<n> :IDN?

:SLOT<n>:IDN?

Query the Identifier for the slot; returns the manufacturer, part number, serial number, hardware and firmware versions.

None

Comma separated string containing the <manufacturer>, <part number>, <serial number>,<hardware version><firmware version>

Example

SLOT1:IDN? -> Coherent Solutions,SwitchMatrIQ-1003-1-FA,CSL-123456,

HW0.01FW0.02

Note: Hardware and firmware versions are combined and not separated by a comma

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9.5.2

Configuration Commands

Command

Syntax

Description

:ROUTe<n> :ERROR?

:ROUTe<n>:ERROR?

Query the error status of the SwitchPXIe

Parameters None

Response

4

2

1

0

The response of an integer value representing a bitmask of switch errors.

8 Switch D(4) reports an error

Switch C(3) reports an error

Switch B(2) reports an error

Switch A (1) reports an error

There are no reported errors

ROUT1:ERROR? -> 1 Example

Command

Syntax

Description

Parameters

Response

:ROUTe<n> :CHANnel<m> :ERROR?

:ROUTe<n>:CHANnel<m>:ERROR?

Query the error status of the specified channel of the SwitchPXIe

None

1

0

Switch reporting an error

No error on switch

ROUT1:CHAN1:ERROR? -> 0 Example

Command

Syntax

Description

Parameters

Response

Example

Command

Syntax

Description

Parameters

Response

:ROUTe<n> :CHANnel<m> :STATE

:ROUTe<n>:CHANnel<m>:STATE<wsp><value>

Set the routing state of the SwitchPXIe

<value>: A valid number representing the routing state of the switch

None

ROUT1:CHAN1:STATE 2

:ROUTe<n> :CHANnel<m> :STATE?

:ROUTe<n>:CHANnel<m>:STATE?<wsp>[SET|ACT|ACTUAL|ALL]

Query the routing state of the SwitchPXIe

SET: Returns the set routing state

ACT|ACTUAL: Returns the current position of the switch routing state

ALL: Returns all the above values in a comma separated string

An integer string, or comma separated integer string representing the routing state of the switch module.

ROUT1:CHAN1:STATE? ALL-> 2, 2 Example

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10 Maintenance

To help ensure long, trouble-free operation:

• Always inspect fiber-optic connectors before using them and clean them if necessary.

• Keep the module free of dust.

• Store instrument at room temperature in a clean and dry area. Keep the unit out of direct sunlight.

• Avoid high humidity or significant temperature fluctuations.

• Avoid unnecessary shocks and vibrations.

• If any liquids are spilled on or into the instrument, power off the matrIQ Switch immediately, and allow to dry completely.

W ARNING

The use of controls, adjustments and procedures other than those specified herein may result in exposure to hazardous situations or impair the protection provided by this unit.

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11 Technical Support

Contacting the Technical Support Group

To obtain after-sales service or technical support for this product, contact Coherent Solutions.

The Technical Support Group is available to take your calls from Monday to Friday, 9:00 a.m. to 5:00 p.m. (New Zealand Time).

Technical Support Group

Tel.: +64 9 478 4849

Fax: +64 9 478 4851 [email protected]

To accelerate the process, please have information such as the name and the serial number

(see the product identification label), as well as a description of your problem, close at hand.

You may also be requested to provide software and module version numbers. This information, as well as technical support contact information, ca n be found in the ‘ About’ window.

Transportation

Maintain a temperature range within specifications when transporting the unit.

Transportation damage can occur from improper handling. The following steps are recommended to minimize the possibility of damage:

• Pack the instrument in its original packing material when shipping.

• Avoid high humidity or large temperature fluctuations.

• Keep the module out of direct sunlight.

• Avoid unnecessary shocks and vibrations.

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12 Warranty

General Information

I MPORTANT

Keep this manual close at hand as it contains important details about your product.

Coherent Solutions Ltd. (Coherent Solutions) warrants this equipment against defects in material and workmanship for a period of one year from the date of original shipment.

Coherent Solutions also warrants that this equipment will meet applicable specifications under normal use.

During the warranty period, Coherent Solutions will, at its discretion, repair, replace, or issue credit for any defective product, as well as verify and adjust the product free of charge should the equipment need to be repaired or if the original calibration is erroneous. If the equipment is sent back for verification of calibration during the warranty period and found to meet all published specifications, Coherent Solutions will charge standard calibration fees.

I MPORTANT

The warranty can become null and void if:

• The unit has been tampered with, repaired, or worked upon by unauthorized individuals or non-Coherent Solutions personnel.

• The warranty sticker has been removed.

• The unit has been opened, other than as explained in this guide.

• The unit serial number has been altered, erased, or removed.

• The unit has been misused, neglected, or damaged by accident.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED, IMPLIED, OR

STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL

COHERENT SOLUTIONS BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL

DAMAGES.

Liability

Coherent Solutions shall not be liable for damages resulting from the use of the product, nor shall be responsible for any failure in the performance of other items to which the product is connected or the operation of any system of which the product may be a part.

Coherent Solutions shall not be liable for damages resulting from improper usage, transportation or unauthorized modification of the product, its accompanying accessories and software.

Exclusions

Coherent Solutions reserves the right to make changes in the design or construction of any of its products at any time without incurring obligation to make any changes whatsoever on

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matrIQ Optical Switch | matrIQ Switch units purchased. Accessories, including but not limited to fuses, pilot lamps, batteries and universal interfaces (EUI) used with Coherent Solutions products are not covered by this warranty.

This warranty excludes failure resulting from: improper use or installation, normal wear and tear, accident, abuse, neglect, fire, water, lightning or other acts of nature, causes external to the product or other factors beyond the control of Coherent Solutions.

Certification

Coherent Solutions certifies that this equipment met its published specifications at the time of shipment from the factory.

Service and Repairs

Coherent Solutions commits to providing product service and repair for five years following the date of purchase.

I MPORTANT

Coherent Solutions will charge a fee for replacing optical connectors that were damaged due to misuse or bad cleaning.

To send any equipment for service or repair:

1.

Contact Coherent Solutions, contact details are on the back cover. Support personnel will determine if the equipment requires service, repair, or calibration.

2.

If possible, back up your data before sending the unit for repair.

3.

Pack the equipment in its original shipping material. Be sure to supply a statement or report fully detailing the defect and the conditions under which it was observed.

4.

Return the equipment, prepaid, to Coherent Solutions.

Note: A test setup fee will apply to any returned unit that, after test, is found to meet the applicable specifications.

After repair, the equipment will be returned with a repair report. If the equipment is not under warranty, you will be invoiced for the cost appearing on this report. Coherent Solutions will pay return-to-customer shipping costs for equipment under warranty. Shipping insurance is at your expense.

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1.03

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