APOLLO 32 LX

1 U

32 Channel

DVR

User’s Manual

®

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Directory

1 Welcome ...................................................................................... 5

2 Open-package check and cable connections ....................................6

2.1 Initial check ............................................................6

2.2 Hard disk installation ...........................................................6

2.3 Rack mount .........................................................................7

2.4 Front panel .........................................................................7

2.5 Rear panel ..........................................................................9

2.6 Installation sketch ................................................................9

2.7 Audio and video input and output connections ........................10

2.7.1 Video input connections ..................................................10

2.7.2 Video output connections and options ...............................10

2.7.3 Audio signal input ........................................................10

2.7.4 Audio signal output .......................................................11

2.8 Alarm Input & output connections ......................................11

2.8.1 Alarm input port specifications .......................................12

2.8.2 Alarm output port specifications ...............................12

2.8.3 Alarm output port relay perameters .................................13

2.9 Speed dome connections ....................................................13

3 Basic operation ............................................................................14

3.1 Turn on ............................................................................14

3.2 Turn off ............................................................................14

3.3 System Login ....................................................................14

3.4 Preview ............................................................................15

3.5 Desktop shortcut menu ......................................................15

3.5.1 Main menu ..................................................................16

Playback .....................................................................17

3.5.3 Record Mode ...............................................................19

3.5.4 Alarm output ................................................................20

3.5.5 PTZ control ..................................................................20

3.5.6 Color setting .................................................................24

3.5.7 Output adjust ................................................................25

3.5.8

3.5.9 Window switch .............................................................25

4 Main menu .................................................................................26

4.1 Main menu navigation ........................................................26

4.2 Record .............................................................................27

4.2.1 Record Config ..............................................................27

4.2.2

4.2.3 Snapshot storeage .........................................................28

4.2.4

4.3 Alarm ...............................................................................30

4.3.1 Motion Detect ..............................................................30

4.3.2 Video Blind ...................................................................32

4.3.3 Video Loss ....................................................................33

4.3.4 Alarm input ....................................................................33

4.3.5 Alarm output ...............................................................33

4.3.6

3

4.4 System .............................................................................34

General

4.4.2

4.4.3

4.4.4

4.4.5 GUI Display .................................................................42

PTZ

4.4.7 RS232 set up ................................................................43

4.4.8 Tour setup .....................................................................44

4.5 Advanced ..........................................................................44

4.5.1 HDD Manage ...............................................................44

Account

4.5.3 Online user ...................................................................47

4.5.4 TV adjustment ..............................................................47

4.5.5 Auto maintain ..............................................................47

Upgrade

4.5.8 Device Info ...................................................................48

4.6 Info ..................................................................................48

4.6.1 HDD info ....................................................................48

Log

4.6.4

4.7 Shut down system .............................................................50

5 FAQ and maintenance ..................................................................51

5.1 FAQ .................................................................................51

5.2 Maintenance .....................................................................55

Appendix 1.Remote controller operation .............................................56

Appendix 2.Mouse operation ............................................................56

Appendix 3.Technique parameters ......................................................57

4

1. Welcome

Thank you for purchasing our DVR!

This manual is designed to be a reference tool for the installation and operation of your Qvis DVR series DVR system.

You will find information about this Qvis DVRseries DVR's features and functions, as well as a detailed menu tree.

Before you begin installation and operation please read the following safeguards and warnings carefully!

Important Safeguards and Warnings

Do not place heavy objects on the DVR.

Please ensure no solid or liquid fall into or infiltrate the DVR.

Please brush printed circuit boards, connectors, fans, machine box and so on regularly.

Before cleaning however, please switch off the power supply and unplug it from the mains.

Do not attempt to disassemble or repair the DVR by yourself. Do not attempt to replace any components by yourself.

Environment

Please position and use the DVR in a dry environment between 0 o and 40 o .

Do not position or use in direct sunlight or near a heat source..

Do not install the DVR in damp, smoky or dusty environment.

Avoid shocks or physical damage to the DVR.

Please insure the DVR is level and in a stable workplace.

Please install in a well ventilated environment. Keep the vents clean.

Use within the rating input and output scope.

5

2 Initial check and cable connections

2.1 Initial check

When you first receive your DVR, please check the following:

1. Please check whether there is any visible damage to the package appearance. The protective materials used for the package of the DVR can protect the DVR against most accidental damage during transportation.

2. Please open the box and get rid off the plastic protective materials. Check whether there is any visible damage to the DVR itself.

3. Please open the machine crust and check the data wire in the front panel, power wire and the connection between the fan power and the main board.

Front and rear panel

l

The key functions on the front panel and the interface specification for the real panel are in the specification.

l

Please check the product type described on the front panel whether is the product type you ordered.

The label on the real panel is very important for after sales service. Please protect it carefully. If you have to contact us for after sales service, please provide the product type and serial number from this label.

2.2 Hard disk installation

Before you first use the DVR, please install the hard disk as follows:-

1). Undo the side screws 2). Lift off the cover

3). Screw on the hard disk 4). Screw on the hard disk

6

5). Connect SATA data wire 6). Connect the power wire

7). Put the top back on

2.3 Rack mount installation

8). Screw on the cover

This series of DVR is in a standard 1U case, so it can be rack mounted.

Step:

1. Make sure the room temperature is lower than 35°C (95°f)

2. Keep at least 15cm space around the DVR to allow air to flow

3. Installation is from bottom to top

2.4 Front panel (may vary on some models)

1 2 3 4 5 6 7 8 9 10 11

12 13 14 15 16 17 18

(1) Power

(9) Shift

(2) Shift

(5) Record (6)

(3) Ready

Network

(10) Enter, 4 way (11)

(13) Play next (14)

(17) Play/Pause

Slow play

(18) Record

(15) Fast Play

(19) USB

19

(4) Alarm

(8) HDD

(16) Playback pause

7

Front panel function table

Serial NO Key

1

2

3

4

5

6

7

8

9

10

Record indication light

Status indication light

Network indication light

HDD indication light

Power indication light

Shift indication light

Ready indication light

Alarm indication light

Shift indication light

Direction

11

12

13

14

15

Cancel

Play the previous record

Play the next record

Mark

POWER

SHIFT

READY

ALARM

REC

Status





I

ESC

I



I

Play/Pause 

II

Fast Play

Function

Shows Power working status

Shows Shift working status

Shows Ready working status

Shows Alarm working status

Shows Record working status

Shows working status

Network Shows Network working status

HDD

SHIFT

Shows HDD working status

Shows Shift working status

In the Menu,press up or down to move Cursor

Change configuration in the Drop-down men

Press up or down to select record file in the playback status

In the Preview screen,press up or down to go into

1/4/8/9/16 multiple channels screen

In the Menu,press left or right to move Cursor

In the playback status,press left or right to move cursor of function button

Return to former menu, cancel current operation ;

Return to preview status when playback

In the state of Video playback, play previous record of the current playback video ;

In the text box to enter number 1

In the state of Video playback, Play next record of the current video; In the text box to enter number 2

Play or Pause when playback

Fast play when playback

8

Serial NO Key

16

17

18

Playback

Pause

Slow Play record

19 USB port

2.5 Rear panel

Mark

II



REC

USB

Function

Playback record file and pause;

Slow play when playback

Start/stop record,use direction button to choose any record channels what you want

1

2 3 4 5 6 7 8 9 10

(1) Video Input (2) Audio Input (3) Video Output (4) Audio Output

(5) USB (6) Network (7) VGA

(9) Power Supply (10) Power Switch

(8) Alarm In & Out & RS232

2.6 Installation sketch map

9

2.7 Audio and video input and output connections

2.7.1 Video input connections

The video input port is a BNC connector plug. The type of input signal is PAL/

NTSC BNC(1.0VP-P,75Ω).

The video signal must be of the correct standard and have a high signal to noise ratio, low aberration and low interference. The image must be clear and have natural color and brightness in the environment in which it is to operate.

Insure the monitor signal is stable and credible

The monitor should be installed in a suitable location where is away from backlighting and low illumination or uses backlighting and low illumination compensation.

The earth and power supply of the monitor and the DVR should be shared and stable.

Insure the transmission line is stable

The video transmission line should be a high quality coaxial pair which is suitable for the transmission distance. If the transmission distance is too great, you should use shielded twisted pair, video compensation equipment or transmit by fiber optics to insure the signal quality.

The video signal line should be away from all electro magnetic Interference and other signal line equipment. High voltage current should be especially avoided.

Insure the connection is stable

The signal and shield lines should be connected with a tight connection which will help avoid false signals, joint welding and oxidation.

2.7.2 Video output connections and options

The video output is divided into PAL/NTSC BNC(1.0VP-P,75Ω) and VGA output

(selective configuration).

If you replace your Qvis monitor with a computer display, there are some issues to take note of.

1). Do not leave the display turned on for a long time.

2). To ensure normal working demagnetize regularly.

3). Keep the display away from electro magnetic Interference.

A TV is not a suitable replacement for a video output. It can only be used for a short period of time and is particuarly suseptabler to nearby interferance. The TV can also damage other equipment.

2.7.3 Audio signal input

The audio port is a BNC connection.

As the input impedance is high, the tone arm must be active.

The audio signal line should be strong and away from any electro magnetic

Interference and with a credible connection which should avoid false signals and joint welding and oxidation. High voltage current should be especially avoided.

10

2.7.4 Audio signal output

Commonly the output parameter of a DVR audio signal is greater than 200mv

1KΩ(BNC) which can connect a low impedance earphone and active sound box or other audio output equipments through a power amplifier. If the sound box and the tone arm can not be isolated, a howling phenomena is often experienced.

Here are some methods to deal with this phenomena.

1). Adopt a better directional tone arm.

2). Adjust the sound box volume to below the threshold that produces the howling phenomena.

3). Use fitment materials that absorb the sound to reduce the reflection of the

sound.

4). Adjust the layout of the sound box and the tone arm.

2.8 Alarm input and output connections

1. Alarm input

A. Alarm input is grounding alarm input.

B. Alarm input demand is the grounding voltage signal.

C. When the alarm is connected with two DVRs or connected with DVR and other equipments, it should be isolated by relay.

2. Alarm output

Alarm output can not be connected with high-power load(no more than 1A).

When forming the output loop it must prevent the big current from relay damage.

Use the contact isolator when there is a high-power load

3. PTZ decoder connections

A. The earth for the PTZ decoder and DVR must be shared otherwise the common-mode voltage will lead to the PTZ control failure. Shielded twisted pair is recommended.

B. Avoid high voltage. Take precaution against the thunder and lightning.

C. At the outlying end connect a parallel 120Ω resistance to ensure the

D. The 485 AB lines of the DVR can not connected with other 485 output equipment in parallel.

E. The voltage between the AB lines of the decoder must be less than 5V.

4. Front equipment earthing note

Bad earthing can lead to burnout of the chip.

5. Alarm input type unlimited

The DVR alarm output port is constant opening type.

11

(1) alarm input (2) grounding (3) RS232 (4) alarm output (5) RS485

Parameter

G

C1, NO1

T, R

A, B

Meaning grounding (earth)

Alarm output interface(constant open type)

RS232 port

485communication interface which is connected with the recording control equipments such as the decoder

2.8.1 Alarm input port specification

1 channels alarm input. Alarm input type unlimited.

The earth and the com port of the alarm sensor are parallel (The alarm sensor has an external power supply) .

The earth of the alarm and the DVR should be shared.

The NC port of the alarm sensor must be connected with the DVR alarm input port.

The earth of the power supply and the alarm sensor must be shared when used in an external power supply.

2.8.2 Alarm output port specification

2 channels alarm output. There is an external power supply when using the external alarm equipment.

Please refer to the relevant relay parameters to avoid overloading that damages the DVR.

12

2.8.3 Alarm output port relay parameters

Type: JRC-27F

Interface material

Rating

(resistance load)

Isolation

Surge voltage

Turn-on time

Turn-off time longevity

Environment temperature

Silver

Rating switch capacity

Maximal switch power

Maximal switch voltage

Maximal switch current

Homo-polarity interface

Inhomo-polarity interface

Interface and winding

Homo-polarity

3ms max

3ms max

Mechanical

Electric

30VDC 2A, 125VAC 1A

125VA 160W

250VAC, 220VDC

1A

1000VAC 1minute

1000VAC 1 minute

1000VAC 1 minute

1500VAC (10×160us)

50×106 MIN (3Hz)

200×103 MIN (0.5Hz)

-40~+70 o

C

2.9 Speed dome connections

1. Connect the 485 lines of the speed dome with the DVR 485 interface.

R485

2. Connect the video line with the DVR video input.

3. Connect the speed dome to a power supply.

Note: The speed dome A, B port and the DVR A, B port should be a corresponding connection, A is +, B is -

13

3 Basic operation

Note: The button in gray display indicates nonsupport.

3.1 Turn on

Plug in and turn on the power supply switch. If the Power supply indicator light lights up then the video recorder has turned on. After startup you will hear a beep. The default setting of the video output is a multiple-window output mode. If the startup time is within a set video recording time, the timing video recording function will start up automatically. Then the video indicator light of the corresponding channel will light up to let you know the DVR is working normally.

Note:

1). Make sure that the input voltage corresponds with the switch of the DVR power supply.

2). Power supply demands: 220V±10% /50Hz.

We suggest using UPS to protect the power supply under suitable conditions.

3.2 Turn off

There are two methods to turn off the DVR. Entering [main menu] and choosing

[turn off] in the [turn off the system] option is called soft switch. Pressing the power supply switch is called hard switch.

Illumination:

1). Auto resume after power failure

If the DVR is shut down abnormally, it can automatically backup video and resume the previous working status after a power failure.

2). Replace the hard disk

Before replacing the hard disk, the power supply switch in the rear panel must be turned off.

3). Replace the battery

Before replacing the battery, the setting information must be saved and the power supply switch in the rear panel must be turned off. The DVR uses a button battery. The system time must be checked regularly. If the time is not correct you must replace the battery, we recommend replacing the battery every year and using the same battery type.

Note: The setting information must be saved before replacing the battery

otherwise information will be lost.

3.3 System Login

When the DVR boots up, the user must login and the system provides the corresponding functions in the user preview. There are three user settings. The names are admin, guest and default and these names have no password. Admin is the super user preview; guest and default’s permissions are preview and video playback.

User admin and guest’s password can be revised, while their permissions can’t be revised; user default is the default login user whose permission can be revised but not its password.

14

Picture 3.1 System Login

Password protection: If the password is entered continuously wrong for three times, the alarm will start. If the password is continuously wrong five times, the account will be locked. (Through a reboot or after half an hour, the account can be unlocked automatically).

For your system security, please modify your password after first login.

3.4 Preview

You can right click mouse to choose the switch between the windows.

The system date, time and channel name are shown in each viewing window.

The surveillance video and the alarm status are shown in each window.

1 Recording status 3

2 Motion detect 4

Table 3.1 Preview icon

3.5 Desktop shortcut menu

Video loss

Camera lock

In preview mode you can right click your mouse to get a desktop shortcut menu. The menu includes: main menu, record mode, playback, PTZ control,

High Speed PTZ, Alarm Output, Color Setting, Output adjust, Logout, View

1/4/8/9/16 screens.

15

Picture 3.2 Shortcut Menu

3.5.1 Main menu

When you login, the system main menu is shown as below.

Picture 3.3 Main Menu

16

3.5.2 Playback

There are two methods for you to play the video files in the hard disk.

1). In the desktop shortcut menu.

2). Main menu>Record->Playback

Note: The hard disk that saves the video files must be set as read-write or readonly state. (4.5.1)

Picture 3.4 video playback

1). Listed files

4). File backup

2). File information 3). File searching

5). Operation hint 6). Playback control

(Listed files) Look up the listed files that accord with the searching criteria.

(File information) Look up the found file information.

(File backup) Backup the chosen file. Click the button and operate as followed.

Note: The storage must be installed before the file backup. If the backup is terminated, the files already backedup can playback individually.

Picture 3.5 detect the storage

17

Detect: Detect the storage connected with the DVR such as hard disk or universal disk.

Erasure: Choose the file to delete and click erasure to delete the file.

Stop: Stop the backup.

Backup: Click backup button and the dialog box is popped up. You can choose the backup file according to the type, channel and time.

Picture 3.6 recording backup

Remove: Clear the file information.

Add: Show the file information satisfying the set file attributes.

Start/Pause: Click the play button to start the backup and click the pause button to stop the backup.

Cancel: During backup you can exit the page layout to carry out other functions.

(File searching) Search the file according to the searching parameter.

Picture 3.7 file searching

File type: Set the searching file type.

Channel: Set the searching channel.

Start Time: Set the searching time scan.

End Time: Set the end time of the file search

Play Mode: Select different play mode, Skip Decode,Average Decode and Full Decode.

Sync Mode: Select it for playback all chosen channels at the same time

(Playback control) Refer to the following sheet for more information.

18

Button

/

Function

Play/pause

Stop

Fast play

Next frame

Next file

Full screen

Button Function

Backward

Slow play

Previous frame

Previous file

Circulation

Table 3.2 Playback control key

Note: Frame by frame playback is only performed in the pause playback state.

(Operation hint) Display the function of the cursor place.

Special functions:

Accurate playback: Input time (h/m/s) in the time column and then click the play button. The system can operate accurate playback according to the searching time.

Local zoom: When the system is in single-window full-screen playback mode, you can drag your mouse in the screen to select a section and then left click your mouse to view this in local zoom. You can right click your mouse to exit.

3.5.3 Record Mode

Please check the current channel status: “” means it is not in recording mode,

“l” means it is in recording mode.

You can use the desktop shortcut menu or click [main menu]> [recording function]> [recording set] to enter the recording control interface.

Picture 3.8 Record Mode

Schedule: Record according to the configuration.

Manual: Click the all button and the according channel is recording no matter the channel in any state.

Stop: Click the stop button and the according channel stops recording no matter the channel in any state.

19

3.5.4 Alarm output

Please check current channel status: “o” means it is not in alarming status, “ means it is in alarming status.

•

”

You can use desktop shortcut menu or click [main menu]> [alarm function]>

[alarm output] to enter the alarm output interface.

Picture 3.9 alarm output

(Configuration) Alarm is on according to the configuration.

(Manual) Click the all button and the according channel is alarming no matter the channel in any state.

(Stop) Click the stop button and the according channel stops alarming no matter the channel in any state.

3.5.5 PTZ control

The PTZ Operation interface is as followed. The functions include: PTZ direction control, step, zoom, focus, iris, setup operation, patrol between spots, trail patrol, boundary scan, assistant switch, light switch, level rotation and so on.

Note:

1). Decoder A(B) line connects with the DVR A (B) line. The connection is right.

2). Click [main menu] >[system configuration] >[PTZ setup] to set the PTZ parameters.

3). The PTZ functions are decided by the PTZ protocols.

Picture 3.10 PTZ setup

20

Speed: Set the PTZ rotation range. Default range: 1 ~ 8.

Zoom: Click / button to adjust the zoom multiple of the camera.

Focus: Click / button to adjust the focus of the camera .

Iris: Click / button to adjust the iris of the camera.

Direction control: Control the PTZ rotation. 8 directions control is supportive.

(4 directions in Front panel is supported )

High speed PTZ: Full-screen shows channel image. Left mouse click to control the PTZ rotation and orientation. Left click mouse and then rotate the mouse to adjust the zoom multiple of the camera.

Set: Enters the function operation menu.

Page switch: Switchs between different pages.

Special functions:

1). Preset

To set a preset location, call up the preset points and the PTZ will automatically turn to the setting position

1). Preset option

To set a location for the preset, the procedure is as follows:

Step 1: In Picture 3.10, use the direction button to turn the PTZ to the preset position, click the Settings button to enter Picture 3.11.

Step 2: Click on the preset button and then enter the preset point number in the preset box (shows 0 in box below),

Step 3: Click the Set button to return to Picture 3.10 to complete the setup, check that the preset points and preset position corresponds.

Clear Preset: Input preset points, click Remove button to remove a preset.

Preset Button

Preset point input blank

Picture 3.11 Preset Settings

2). To go to a Preset Point

In Picture 3.10, click Page Switch button, enter PTZ control interface as shown in

Picture 3.12. In the input No, type the preset point, then click the preset button, the PTZ will turn to the corresponding preset point.

21

Value input blank

Picture 3.12 PTZ Control

2: Cruise between Points

A PTZ camera can be set to cruise between a series of preset points. This is called a cruise. To set the PTZ up to do this is as follows:

1). Cruise Between Points Settings

A cruise line is a set up of multiple preset connected points, the setup procedure is as follows:

Step 1: In Picture 3.10, use the Direction key to turn the PTZ to a designated location, click the settings button to enter Picture 3.13,

Step 2: Click the Tour button, enter the tour number into the Patrol Number box if it isn't already showing and then click Add preset. The number of presets in the tour will show in the Preset box.

Step 3: repeat steps 1 and 2, until you have set out all the preset designated cruise positions

Remove Preset: Please input the preset value in the blank, click Remove Preset button, then remove the preset points.

Remove Cruise Line: Input the number of cruise line, click Remove Cruise Lines button, then remove the cruise lines set.

Cruise Button Preset points blank

Cruise line blank

Picture 3.13 Cruise Between Points Settings

2). To view Cruise between Points

In Picture 3.10, click the Page Shift button to enter the PTZ control menu as shown in Picture 3.12. Please input the patrol number of the cruise in the value blank, then click the Cruise between Points button. The PTZ will cruise from point to point on the cruise line. Click the Stop button to stop the cruise.

22

3: Scan

The PTZ can also work on the preset scan line repeatedly.

1). Scan setup

Step 1: In Picture 3.10, click the Setup button, which takes you to Picture 3.14;

Step 2: Click the Pattern button and input a patrol value in the pattern value

blank;

Step 3: Click the begin button and enter Picture 3.10, here you can set the

following items: Zoom, Focus, Aperture, Direction and so on. Click Set

button to go back Picture 3.14;

Step 4: Click the End button to complete the setup, Click the right button of

the mouse to exit.

Scan value blank

Scan button

Picture 3.14 Scan Setup

2). Scan Calls

In Picture 3.10, click the Page Shift button to enter the PTZ control menu as shown in Picture 3.12.

Please input the number of the scan in the value blank , then click the AutoScan button, the PTZ will begin to work on the scan line . Click the stop button to stop.

4: Boundary Scan

1). Boundary Scan setup

Step 1: In Picture 3.10, click the multi arrow direction button to turn the PTZ

to a left hand boundary position, then click Set button to enter Picture

3.15, select the left boundary, return to Picture 3.10;

Step 2: Please click the multi arrow direction button to adjust the PTZ to the

right boundary, click Set button to enter Picture 3.15, then select the

right boundary, return to Picture 3.10;

Step 3: Complete setup, the position of left and right boundary are now set.

right button click to exit.

Line scan button border

Picture 3.15 Boundary Scan Setup

23

2). Boundary Scan Calls

In Picture 3.10, click the Page Shift button to enter the PTZ control menu as shown in Picture 3.12.

Please input the number of the scan in the value blank , then click the AutoScan button, the PTZ will begin to work on the scan line . Click the stop button to stop.

5: Rotating the Horizontal

Click the Horizontally Rotating button and the PTZ will begin to rotate horizontally

(relative to the original position of the camera). Click the Stop button to stop.

6: Rotate

Click on the horizontal rotating button and the PTZ will turn around.

7: Reset

The PTZ will restart and clear all the data back to 0.

8: Page Shift

In Picture 3.12, click the Page-Switch button to go to Picture 3.16 (setting the auxiliary function). Set the auxiliary number corresponding to auxiliary switch on the decoder.

Picture 3.16 Auxiliary Function Control

(Intuitive Auxiliary Operation) choose auxiliary equipment, select Open or Close button as the switch control.

(Auxiliary Number) The operation of the corresponding auxiliary switch according to the PTZ agreement.

(Page Shift) In Picture 3.16 click Page Switch button to enter Picture 3.17 PTZ

Main Menu, the menu itself can be control by the menu control buttons

3.5.6 Color setting

Set the selective image parameters (the current channel for the single window display and cursor placed for the multi-window display). You can use the desktop shortcut menu to enter the interface. The image parameters include: tonality, brightness, contrast, saturation. You can set different parameters at different time sections.

24

Picture 3.18 Color Setting

3.5.7 Output Adjust

Adjust TV output area parameters. You can use the desktop shortcut menu or enter [main menu]> [management tools]> [Output adjust].

Picture 3.19 Output Adjust

3.5.8 Logout

To logout, shut down the system or reboot the system. You can use the desktop shortcut menu or enter [main menu].

Picture 3.20 Logout/ Shutdown/ Reboot the system

(Logout) Quit the menu. Re-enter the password to log back in.

(Shut down) Quit the system. Turn off the power supply. When you press the shut down button, there is a schedule hint. After three seconds, the system shuts down. If you attempt to cancel midway through it will have no effect.

(Reboot) Quit the system. Reboot up the system..

3.5.9 Window switch

Preview in a single window/four windows/eight windows/nine windows/sixteen windows/thirty two windows according to your choice.

25

4 Main menu

4.1 Main menu navigation

Main menu

Record

Alarm

System

Configuration

Sub menu

Config

Playback

Backup

Snapshot Storage

Motion detection

Video blind

Video loss

Alarm input

Alarm output

Abnormality

General configuration

Encode configuration

Network configuration

NetService

GUI display

PTZ configuration

Serial port Configuration

(RS232)

Tour

Function

Set the recording configuration, recording type, recording time section

Set recording look-up, recording play, video file storage

Detect or format backup equipment, back the selective files

Set Pre snapshot,record and record time

Set motion detect alarm channel, sensitivity, area, linkage parameters: defending time section, alarm output, screen hint, recording, PTZ, patrol

Set camera mask alarm channel, sensitivity, linkage parameters: defending time section, alarm output, screen hint, recording, PTZ, patrol

Set video loss alarm channel, linkage parameters: defending time section, alarm output, screen hint, recording, PTZ, patrol

Set alarm input channel, equipment type, linkage parameters: defending time section, alarm output, screen hint, recording, PTZ, patrol

Set alarm mode: configuration, manual, shut down

Set alarm actived by no disk,disk error and disk no space

Set system time, data format, language, hard disk full time operation, machine number, video format, output mode, summertime, stay time

Set main(assistant)coding parameter: code mode, resolving ability, frame rate, code stream control, image quality type, code stream value, frame between value, video/audio enable

Set basic network parameters, DHCP and DNS parameters, network high speed download

PPPOE, NTP, Email, IP purview, DDNS parameter

Set channel name, preview hint icon state, transparency, cover area, time title, channel time fold

Set channel, PTZ protocol, address, baud rate, date bit, stop bit, check

Set serial port function, baud rate, date bit, stop bit, check

Set patrol mode and interval time

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Main menu

Management tools

System information

Shut down

Sub menu

Hard disk management

User management

Online user

Function

Set appointed hard disk as read-write disc, read-only disc or redundant disc, clear data, resume date and so on

Modify user, team or password. Add user or team. Delete user or team.

Break the connection with the already login user. Lock the account after break until booting up again.

TV adjust Adjust TV upside, downside, nearside, starboard distance

Automatic maintenance Set automatic reboot system and automatic deleting files.

Restore Resume setup state: common setup, code setup, recording setup, alarm setup, network setup, network service, preview playback, serial port setup, user management

Upgrade

Device Info

Upgrade the device by USB port

Show device video,audio and alarm ports

Hard disk information Display hard disk capability and recording time

Code stream statistics Display code stream information

Log information

Edition information

Clear all log information according to the log video and time

Display edition information

Logout or reboot

4.2 Record

4.2.1 Record Configuration

To set the recording parameters in the surveillance channel. The system is set up for 24 hours consecutive recording in the first startup. You can enter [main menu]> [recording function]> [recording setup] to set.

Note:There must be at least one read-write hard disk.(refer to chapter 4.5.1)

Picture 4.1 Record Config

(Channel) Choose the corresponding channel number to set the channel. Choose the all option to set every channel to the same.

(Redundancy) Choose the redundancy function option to implement the file double backup function. Double backup is writing the video files to two hard disks. When you do the double backup, make sure that there are two hard disks installed. One is read-write disk and the other is redundant disk. (refer to 4.5.1)

(Length) Set the time length of each video file. 60 minutes is the default value.

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(PreRecord) Record 1-30 seconds before the action. (time length is decided by the code stream)

(Record mode) Set the video state: schedule, manual or stop.

Schedule: Record according to the set video type (common, detection and alarm) and time section.

Manual: Click the button and the relevant channel will start recording no matter what else the channel has been set to do.

Stop: Click the stop button and the relevant channel stops recording no matter what else the channel has been set to do.

(Period) Set the time section for common recording, The recording will start only within the set range.

(Record type) Set recording type: regular, detection or alarm.

Regular: Perform regular recording in the set time section. The video file type is

“R”.

Detect: Trigger the “motion detect”, “camera mask” or “video loss” signal. When the above alarm is set as the opening recording, the “detection recording” state is on. The video file type is “M”.

Alarm: This triggers the external alarm signal in the set time section. When the above alarm is set as the opening recording, the “detection recording” state is set to on. The video file type is “A”.

Note: Refer to chapter 4.3 to set corresponding alarm function.

4.2.2 Playback

Refer to chapter 3.5.2.

4.2.3 Snapshot Storage

Setup snapshot parameters for different channels.At first time it's set for 24hours snapshot continuously, pls go to Main Menu->Record->Snapshot Storage for appropriate settings.

Note: If normal snapshot storage,pls setup Snap at Main Menu->Advanced-

>Snapshot (pls refer to chapter 4.5.1 HDD Manage)

Picture 4.2

(Channel) Select the related channel to set,click "all" to set all channels.

(Presnap) Setup presnap picture quantity before recording, default is 5 pieces.

(Record) Set record status,"Schedule","Manual" and "Stop"

Schedule: Will take a snapshot according to the record type setting (regular, detect and alarm) and time setting period.

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Manual: No matter what the present channel is doing, once you choose the

"manual" button, it will only take a snapshot when you tell it to.

Stop: No matter what the present channel is in a state, once you choose the

"stop" button, it will stop the snapshot function.

(Period) Set normal record period, (Sets the frequency that a Snapshot is taken).

(Type) Three types: regular, detect and alarm (sets the trigger for a shapshot).

(Record type) Three types: regular, detect and alarm

Regular: snapshot at set period

Detect: snapshot at set period when motion detect, video blind and video loss are set as the trigger to activate a snapshot.

Alarm: snapshot at set period when alarm in which is preset for snapshot enable.

Note: for related alarm function, pls refer to chapter 4.3.

4.2.4 Backup

You can backup the video files to external storage through setup.

Note: The storage must be installed before the file backup starts. If the backup

is terminated, the files already backed up can be played back individually.

Picture 4.3 Backup

(Detect) Detects the storage connected with the DVR such as hard disk or universal disk.

(Erase) Choose the file to delete and click erasure to delete the file.

(Stop) Stop the backup.

(Backup) Click backup button and the dialog box pops up. You can choose the backup file according to type, channel and time recorded.

Picture 4.4 File Backup

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Remove: Clear the file information.

Add: Show the file information to satisfy the set file attributes.

Start/pause: Click the play button to start the backup and click the pause button to stop the backup.

Cancel: During backup you can exit the page layout to carry out other functions.

4.3 Alarm Function

Alarm functions include: motion detect, video blind, video loss, alarm input and alarm output.

4.3.1 Motion Detect

When the system detects a motion signal that reaches the set level of sensitivity, the motion detect alarm is switched on and the linkage function is turned on.

Picture 4.4 Motion Detect

(Channel) Choose the set motion detect channel.

(Enable)  means that the motion detect function is on.

(Sensitivity) Choose in the six options according to the sensitivity.

(Region) Click setup and enter the set area. The area is divided into PAL 8x8.

Green block means the current cursor area. Yellow block means the dynamic detect defensive area. Black block means the unfenced area. You can set the area as followed, Drag the mouse and draw the area.

Picture 4.5 Region

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(Period) Trigger the motion detect signal in the set time section. You can set according to week or set uniformly. Each day is divided into four time sections.



means the setup is valid.

Picture 4.6 set the time section

(Interval) Only one alarm signal is turned on even if there are several motion detection signals in the set interval.

(Alarm output) Starts the external equipment of the linked alarm when the motion detect alarm is turned on.

(Delay) Delay a few moments and stop when the alarm state is turned off. The range is 10~300 seconds.

(Record channel) Choose the recording channel (multiple options are supported).

Trigger the video signal when the alarm is turned on.

Note: Set in the [recording setup] and perform the linked recording. Start detecting video files in the corresponding time section.

(Tour)  means that the selected channel is a single window alternate patrol preview. The interval is set in the [MainMenu]>[System] > [Tour].

(Snapshot) Choose record channels, when the alarm activates, the system triggers the related channels for a snapshot signal.

Note: For snapshot activation, please go to set period, detect and alarm enable at

MainMenu->Record->Record config,

(PTZ Activation) Set the PTZ activation when the alarm is turned on.

Note: PTZ activation is set in the [shortcut menu] >[ PTZ control]. Set the patrol between spots, trail patrol and so on.

Picture 4.8 PTZ Activation

(Delay) When alarm is over, recording will last a few seconds(10~300sec),then stop.

(Show message) Pops the alarm information dialog box into the local host computer screen.

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(Send EMAIL) means sending an email to the user when the alarm is turned on.

Note: Set in the [NetService] and send email.

4.3.2 Video Blind

When the video image is influenced by environmental factors such as excessive brightness or reaching the set sensitivy parameter, the camera mask function and the linkage function are turned on.

Picture 4.9 Video Blind

Set method: refer to chapter 4.3.1. Motion detect

Note: "Advanced" button is the same as right-click.

4.3.3 Video Loss

When the equipment can not obtain the channel video signal, the video loss alarm is turned on and the linkage function is turned on.

Picture 4.10 Video loss

Set method: refer to chapter 4.3.1. Motion detect

Note: "Advanced" button is the same as rightclick.

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4.3.4 Alarm input

When the system gets an external alarm signal, the alarm function is turned on.

Picture 4.11 Alarm input

Set method: refer to chapter 4.3.1. Motion detect

Note:"Advanced" button is the same as right-click.

4.3.5 Alarm output

Refer to chapter 3.5.4.

4.3.4 Abnormal

Analysing and inspecting current software and hardware of the device: When some abnormal events happen, the device will make a relative explanation such as show a message and sound a buzzer.

Picture 4.12 Abnormal

(Event Type) Selecting the abnormity you want to inspect

(Enable) Select it to make sure the abnormal function works

(Show message) Automatically an alarm cue dialog box comes up on the main screen

(Buzzer) The device will have a “di di” noise when the alarm is sounding

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4.4 System setup

Set the system parameters such as General, Encode, NetWork, NetService,

GUI Display, PTZ Config, RS232 and Tour Setup.

4.4.1 General

Picture 4.13 General setup

(System time) Set the system data and time.

(Date format) Choose the data format: YMD, MDY, DMY.

(Date Separator) Choose list separator of the data format.

(Time Format) Choose time format: 24-hour or 12-hour.

(Language) Arabic, Czech, English, Finnish, Greek, Indonesian, Italian, Japanese,

Portuguese, Russian, Thai, T-Chinese, S-Chinese, Turkish, Brazilian, Bulgarian,

Farsi, French, German, Hebrew, Hungarian, Polish, Romanian, Spanish, Swedish,

Vietnamese

(HDD full) Choose stop record: Stop recording when the hard disk is full Choose overwrite: Cover the earliest recording files and continue recording when the hard disk is full.

(DVR No.) Only when the address button in the remote controller and the corresponding DVR number is matched, the remote operation is valid.

(Video Standard) PAL or NTSC.

(Auto Logout) Set the latency time in 0-60. 0 means no latency time.

(DST) Choose the summer time option and pop the dialog box as followed.

Picture 4.14 DST (week)

Picture 4.15 DST (date)

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4.4.2 Encode setup

Set the video/audio code parameters: video file, remote monitoring and so on.

Set every independent channel’s coding parameter in the left part, and set the combine encode parameter in the right part.

Note: Combine encode introduces video compression technique which combines and compresses multi-channel’s video to a special channel. Applying for multichannel playback simultaneously, Dial-up multi-channel real-time monitor, mobile monitor and so on.

Picture 4.16 Encode setup

(Channel) Choose the channel number.

(Compression) Standard H.264 main profile.

(Resolution) Resolution type:D1/ HD1/CIF / QCIF.

(Frame Rate) P:1 frame/s~25 frame/s; N: 1 frame/s~30 frame/s

(Bit Rate Type) You can choose limited code stream or variable code stream.

When you choose the variable code stream there are six image quality options.

(Bit Rate) Set the code stream value to modify the image quality. The larger code stream value the better image quality.

D1(512~2560kbps), HD1(384~2048kbps), CIF(64~1024kbps), QCIF(64~512kbps)

(Video/Audio) When the icons are all displayed in reverse, the video file is video and audio multiplex stream.

Combine Enable

(Combine Enable) When the icons are all in reverse displayed, opening combination coding functions.

(Mode) multi-channel playback is used in all channels to playback simultaneously, and the narrowband transmission is used in multi-channel real-time remote monitoring simultaneously at narrowband state, especially used with a mobile screen.

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4.4.3 Network setup

Picture4.17 Network

(Net Card) You can choose cable network card or wireless network card.

(DHCP Enable) Obtain IP address automatically (not suggested)

Note: DHCP server is preinstalled.

(IP address) Set the IP address. Default: 192.168.1.10.

(Subnet mask) Set the subnet mask code. Default: 255.255.255.0.

(Gateway) Set the default gateway. Default: 192.168.1.1.

(DNS setup) Domain Name Server. It translates the domain name into IP address.

The IP address is offered by network provider. The address must be set and reboot then it works.

(TCP port) Default: 34567.

(HTTP port) Default: 80.

(HS Download)

(Transfer Policy) There are three strategies: self-adaption, image quality precedence and fluency precedence. The code stream will adjust according to the setup. Self-adaption is the tradeoff between the image quality precedence and fluency precedence. Fluency precedence and self-adaption are valid only when the assistant code stream is turned on. Otherwise the image quality precedence is valid.

4.4.4 NetService

Choose the network service option and click the set button to configure the advanced network functions or double click the service button to configure the parameters.

Picture 4.18 NetService

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(PPPoE setup)

Picture 4.19 PPPOE

Input the user name and password that the ISP (Internet service provider) provides. After saving it reboot your system. Then the DVR will build a network connection based on PPPoE. The IP address will change into a dynamic IP address after the above operation is done.

Operation: After PPPoE dialing is successfully look up the IP address in the [IP address] and obtain the current IP address. Then use this IP address to visit the

DVR through user port.

(NTP setup)

Picture 4.20 NTP

The NTP server must be installed in the PC.

Host computer IP: Input the IP address installed NTP server.

Port:Default: 123. You can set the port according to NTP server.

Time zone: London GMT+0, Berlin GMT +1, Cairo GMT +2, Moscow GMT +3,

New Delhi GMT +5, Bangkok GMT +7, Hongkong Beijing GMT +8, Tokyo GMT

+9, Sydney GMT +10, Hawaii GMT-10, Alaska GMT-9, Pacific time GMT-8,

American mountain time GMT-7, American mid time GMT-6, American eastern time GMT-5, Atlantic time GMT-4, Brazil GMT-3, Atlantic mid time GMT-2.

Update Period:The same with the NTP server check interval. Default: 10minutes.

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(EMAIL setup)

If the alarm is turned on or the alarm linkage photos are taken, the system can send an email of the alarm information and the photos to an appointed address.

Picture 4.21 EMAIL

SMTP server: Email server address. This could be an IP address or a domain name. A domain name can only be used if it has the correct DNS configuration.

Port: Email server port number.

SSL: Decide whether to use Secure Socket Layer protocol to login.

User Name: Apply the email server user name.

Password: Input the user password.

Sender: Set the senders email address.

Receiver: Send the email to the appointed receiver(s) when the alarm is turned on. You can set up to three receivers.

Title: You can set this as you wish.

(IP Filter setup)

When choosing from the white list, only those IP addresses listed can connect to the DVR. Up to 64 IP addresses are supported in this white list.

When choosing from the black list, only these listed IP addresses cannot connect to the DVR. Up to 64 IP addresses are supported in this black list.

You can delete the set IP address by √ in the options.

Note: When the same IP address is in the white and black list at the same time, the black list takes precedence.

Picture 4.22 IP IP FILTER

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(DDNS) (dynamic domain name server).

Local domain name: Insert the domain name registered by the DDNS.

User name: Insert the user name.

Password: Insert the password.

When the DDNS is successfully configured and started, you can connect the domain name in the IE address column to visit.

Note: The DNS setup must be configured correctly in the network setup.

Picture 4.23 DDNS setup

(FTP setup)

FTP is available only when an alarm happens, or an alarm activates a record and takes a snapshot, it will then upload the related records and snapshot pictures to the FTP server.

Picture 4.24 FTP setup

(Enable) Click Enable, to activate all settings

(Server IP) The IP address for the FTP server

(Port) Domain Port of FTP, the default is 21

(User Name) User name of the FTP

(Password) Password of user

(Max File Length) Max length for upload files at every packed, default 128M

(DirName) Directory of uploading files

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(ARSP)

Startup DDNS server to add devices and manage it in the DDNS server

Type: choose "DNS"

Enable:  means it is chosen

Sever IP: IP address of DDNS server

Port:

(Wireless Config) ADSL through 3G net card, use CMS to visit and config the device

Picture 4.25 Wireless Config

(Enable) Choose Enable to make all settings available

(Type) Dial type,default AUTO

(Wireless AP) 3G access point

(Dial Number) 3G Dial Number

(User Name) User name of 3G

(Password) Password of dial user

(IP Address) IP address,got from dial.

(Mobile Monitor Setup) To view the device on a mobile, please make a router mapping of this port and use CMS to monitor and operate it by this protocol.

Picture 4.26 Mobile Monitor Setup

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(Enable) Select this to make sure the abnormal function is working

(Port) This is the port to enable mobile monitoring. You will need to make a router map of it if you want to view everything by mobile

(UPNP) UPNP protocol can set auto port forwarding on the router, make sure

UPNP is running on the router before useing it.

Picture 4.27

(Enable) Choose Enable to make sure all UPNP settings available

(HTTP) Route will automatically distribute HTTP port for the device,when IE viewing,it need this port(eg. 60.12.9.26:66)

(TCP) Router will automatically distribute TCP port for the device,when monitoring via CMS,it need this port.

(MobilePort) Router will automatically distribute Mobile Port for the device,when mobile monitor,it need this port.

(WIFI) Through wireless network to connect with the DVR.

(Search) search SSID of wireless LAN

(Enable) Select it to enable the function

(SSID) SSID name

(Password) password of WIFI

(IP Address) IP address of WIFI

(Subnet Mask) Subnet mask of WIFI

(Gateway) Gateway of WIFI

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4.4.5 GUI Display

Configure the video output parameters including the front output mode and code output mode.

Front output: In the local preview mode and includes: channel title, time display, record status, alarm status, bitrate info, transparency and region cover.

Code output:In the network surveillance and video file mode include: channel title, time display, record status, alarm status, bitrate info, transparency and region cover.

Picture 4.28 GUI Display

(Channel Title) Click the channel name modify button and enter the channel name menu. Modify the channel name as required.

(Time Display) means the selected state. This displays the system data and time in the surveillance window.

(Channel Title) means the selected state. This displays the system channel number in the surveillance window.

(Record Status) means the selected state. This displays the system recording status in the surveillance window.

(Alarm Status) means the selected state. This displays the system alarm status in the surveillance window.

(Bitrate info) means the selected state. The ninth window displays the code stream information in the nine-window preview status.

(Transparency) Choose the background image level of transparency. The range is 128~255.

(Resolution) set the display resolution.

(Channel) Choose the set code for the output channel number.

(Region Cover) means the selected state. Click the cover area button and enter the corresponding channel window. You can cover arbitarily using the mouse.

(the black region is for output)

(Time display)

(Channel Title)

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4.4.6 PTZ setup

Picture 4.29 PTZ setup

(Channel) Choose the dome camera input channel.

(Protocol) Choose the corresponding dome protocol. (PELCOD as an example)

(Address) Set as the corresponding dome address. Default: 1.

(Note: The address must be consistent with the dome address.)

(Baud rate) Choose the corresponding dome baud rate length. You can control the PTZ and monitor. Default: 115200.

(Data bits) Include 5-8 options. Default: 8.

(Stop bits) Include 2 options. Default: 1.

(Parity) Include odd check, even check, sign check, blank check. Default: void.

4.4.7 RS232 setup

Picture 4.30 RS232 setup

(Serial Port Function) Common serial port is used to debug and update program or set up specific serial port.

(Baud rate) Choose the corresponding baud rate length.

(Data bits) Include 5-8 options.

(Stop bits) Include 2 options.

(Parity) Include odd, even, mark, space.

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4.4.8 Tour setup

Set the patrol display.  means that the tour mode is turned on. You can choose the single window, four windows, nine windows, sixteen windows patrol display or single display.

Picture 4.31 tour setup

(Interval) Set the patrol switch interval. The set range is 5-120 seconds.

Note: / means turn off/on the patrol.

4.5 Advanced

4.5.1 HDD Manage

Configure and manage the hard disk. The menu displays current hard disk information: hard disk number, input port, type, status and overall capability. The operation include: setup the write-read disk, read-only disk, redundant disk, hard disk format, resume default. Choose the hard disk and click the right function button to execute.

Note: Read/Write Disk:The equipment can write or read data.

Read-only Disk:The equipment can read data but can not write data.

Redundant Disk:Double backup the video files in the write-read disk.

Picture 4.32 HDD Manage

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4.5.2 Account

Manage the user purview.

Note: 1. The maximum character length is 8 bytes for the following user and

user team name. A blank ahead of or behind a character string is

invalid. A middle blank in the character string is valid. Legal

characters include: letters, numbers, underline, subtraction sign, dot.

2. There is no limit to the number of users or user groups.

You can add or delete a user group according to the user definition.

The factory setup includes: user\admin. You can set the team as you

wish. The user can appoint the purview in the group.

3. User management includes: group/ user. The group and user name

can not be the same. Each user only belongs to one group.

Picture 4.33 Account

(Modify User) Modify the existed user attribute.

(Modify Group) Modify the existed team attribute.

(Modify Password) Modify a user password. You can set 1-6 bit passwords. A blank at the beginning or end of the attribute is invalid. A blank in the middle of the attribute is valid.

Note:The user who possesses the user control authority can modify his/her own or other users passwords.

Picture 4.34 Modify Password

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(Add user) To add a user to the team and set the user authority. Enter the menu interface and input the user name and password. Choose the team and choose whether cover using is to be activated. Cover using means that the account can be used by multiple users at the same time.

Once you choose the team, the user authority is in the subclass of that team.

We recommend that the common user’s authority is lower than the advanced user.

Picture 4.35 add user

(Add Group) To add a new user team and set their authority. There are 36 different authorities: shut down the equipment, real time surveillance, playback, recording setup, video file backup and so on.

Picture 4.36 Add Group

(Delete User) Delete the current user. Choose the user and click delete user button.

(Delete Group) Delete the current group. Choose the group and click delete group button.

Picture 4.37 Delete Group

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4.5.3 Online User

Look up the network user information in the local DVR. You can choose the network user and cut the connection. Then the user is locked until next bootstrap.

Picture 4.38 Online User

4.5.4 TV adjust

Refer to chapter 3.5.7.

4.5.5 Auto Maintain

The user can set the auto reboot time and auto file deleting time limit.

Picture 4.39 Auto maintain

4.5.6 Restore

The system is restored to the default setup. You can choose the items according to the menu.

Picture 4.40 Restore

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4.5.7 Upgrade

Picture 4.41 Upgrade

(Upgrade) choose USB interface.

(Upgrade file) choose the file which needs upgraded.

4.5.8 Device Info

Provide device interface info like audio in,alarm in/out to be conveniently used for user.

Picture 4.42 Device Info.

4.6 Info

4.6.1 HDD info

Display the hard disk state: hard disk type, overall capability, residual capability, the recording time and so on.

Picture 4.43 HDD Info

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Clue:  means that the hard disk is normal.

X means that the hard disk is not working.

- means that there is no hard disk.

If the user needs to change the damaged hard disk then you must shut down the

DVR and remove all the damaged hard disks before installing a new one.

* behind serial number means the current working disk such as 1*. If the corresponding disk is damaged, the information will show as “?”.

4.6.2 BPS

Displays the code stream (Kb/S) and hard disk capability (MB/H) in real time. It displays as a wave sketch map.

Picture 4.44 BPS

4.6.3 LOG

Look up the system log according to the set mode.

Log information includes: the system operation, the configuration operation, data management, alarm affairs, recording operations, user management, file management and so on. Set the time section to look up and then click the look up button. The log information will display as a list. (one page is 128 items) Press

Page up or Page down button to look up and press delete button to clear all the log information.

Picture 4.45 LOG

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4.6.4 Version

Display the basic information such as hardware information, software edition, issue data and so on.

4.7 Shut down system

Refer to chapter 3.5.8.

Picture 4.46 Version

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5 FAQ and maintenance

5.1 FAQ

If your problems is not listed, please contact your local installer for service.

1).

The DVR does not boot up normally.

Possible reasons are as followed:

1 The power supply is not correct.

2 Switch power supply line is not in good connection.

3 Switch power supply is damaged.

4 The program updating is wrong.

5 The hard disk is damaged or the hard disk lines are broken.

6 The front panel is damaged.

7 The main board of the DVR is damaged.

2).

The DVR reboots automatically or stops working a few minutes after boot up.

Possible reasons are as followed:

1 The input voltage is unstable or too low.

2 The hard disk is damaged or the hard disk lines are broken.

3 The power of the switch power supply is low.

4 Frontal video signal is not stable.

5 Bad heat radiator or too much dust or bad running circumstance for the DVR.

6 The hardware of the DVR is damaged.

3).

System cannot detect a hard disk.

Possible reasons are as followed:

1 The hard disk power supply line is not connected.

2 The cables of the hard disk are damaged.

3 The hard disk is damaged.

4 The SATA port of main board is damaged.

4).

There are no video outputs in single channel, multiple channels and

all channels.

Possible reasons are as followed:

1 The program is not matched. Please update the program.

2 The image brightness is all 0. Please restore the default setup.

3 There is no video input signal or the signal is too weak.

4 The channel protection or the screen protection is set.

5 The hardware of the DVR is damaged.

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5).

Real-time image problems such as the image color or the brightness

distortion.

Possible reasons are as followed:

1 When using the BNC output, the option between the N mode or PAL mode is wrong and the image becomes black and white.

2 The DVR is not matched the monitor impedance.

3 The video transmission distance is too far or the loss of the video trans mission line is too large.

4 The color and brightness setting of the DVR is wrong.

6).

I can not find the video files in local playback mode.

Possible reasons are as followed:

1 The data line of the hard disk is damaged.

2 The hard disk is damaged.

3 Update the different program with the origin program files.

4 The video files to look up are covered.

5 The recording is not on.

7).

The local video is not clear.

Possible reasons are as followed:

1 The image quality is too bad.

2 The reading program is wrong. Reboot up the DVR.

3 The data line of the hard disk is damaged.

4 The hard disk is damaged.

5 The hardware of the DVR is damaged.

8).

There is no audio signal in the surveillance window.

Possible reasons are as followed:

1 It is not an active tone arm.

2 It is not an active sound box.

3 The audio lines are damaged.

4 The hardware of the DVR is damaged.

9).

There is an audio signal in the surveillance window but no audio signal in the playback state.

Possible reasons are as followed:

1 Setting issues: the audio option is not chosen.

2 The according channel is not connected with the video.

10).

The time is wrong.

Possible reasons are as followed:

1 Setting is wrong..

2 The battery is in bad connection or the voltage is too low.

3 The oscillation is damaged.

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11).

The DVR can not control the PTZ.

Possible reasons are as followed:

1 There is something wrong with the frontal PTZ.

2 The setting, connection or the installation of the PTZ decoder is not

correct.

3 The connections are not correct.

4 The PTZ setting of the DVR is not correct.

5 The protocols of the PTZ decoder and the DVR are not matched.

6 The address of the PTZ decoder and the DVR are not matched.

7 When multiple decoders are connected, the far port of the PTZ decoder line A(B) must connect a 120 Ω resistance to reduce the reflection otherwise the PTZ control is not stable.

8 The distance is too far.

12).

The motion detect is not working.

Possible reasons are as followed:

1 The time range set is not correct.

2 The motion detect area set is not correct.

3 The sensitivity is too low.

4 Limited by some hardware edition.

13).

I can not login via web or CMS.

Possible reasons are as followed:

1 The system is windows 98 or win me. We recommend updating to win dows 2000sp4 or higher Version or installing the software for low

edition.

2 ActiveX is hold back.

3 The version is not exceeded dx8.1. Update the display card driver.

4 Network connection failure.

5 Network setting issues.

6 Invalid password or user name.

7 The CMS is not matched the DVR program version.

14).

The image is not clear or there is no image in network preview state or video file playback state.

Possible reasons are as followed:

1 Network is not stable.

2 The user machine is resource limited.

3 Choose the play-in-team mode in the network setup of DVR.

4 The region shelter or channel protection is set.

5 The user has no surveillance purview.

6 The real-time image of the hard disk recording machine itself is not

clear.

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15).

Network connection is unstable.

Possible reasons are as followed:

1 Network is not stable.

2 IP address is conflicted.

3 MAC address is conflicted.

4 The net card of the DVR is bad.

16).

There is something wrong with the USB backup or writing a CD.

Possible reasons are as followed:

1 The rewritable machine and the hard disk are shared the same data

lines.

2 The data is too much. Please stop recording and backup.

3 The data exceeds the backup storage.

4 The backup equipment is not compatible.

5 The backup equipment is damaged.

17).

The keyboard can not control the DVR.

Possible reasons are as followed:

1 The serial port of the DVR is not set correctly.

2 The address is not correct.

3 When multiple transformers are connected, the power supply is not large enough. Please give each transformer individual power supply.

4 The distance is too far.

18).

Alarm cannot be recessional.

Possible reasons are as followed:

1 The setting of the alarm is not correct.

2 The alarm output is turned on manually.

3 The input machine is damaged or the connections are not correct.

4 There are some problems for specific program edition, Please update the program.

19).

Alarm is not working.

Possible reasons are as followed:

1 The setting of the alarm is not correct.

2 The connection of the alarm is not correct.

3 The alarm input signal is not correct.

4 A alarm is connected with two loops synchronously.

20).

The remote controller is not working.

Possible reasons are as followed:

1 The remote control address is not correct.

2 The remote control distance is too far or the angle is too large.

3 The battery is used up.

4 The remote controller or the front panel of the recording machine is

damaged.

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21).

The storage time is not enough.

Possible reasons are as followed:

1 Front monitor quality is bad. The lens is too dirty. The monitor is in back lighting installation.

2 The hard disk capability is not enough.

3 The hard disk is damaged.

22).

The downloading files can not play.

Possible reasons are as followed:

1 There is no media player.

2 There is no DX8.1 software or higher edition.

3 There is no DivX503Bundle.exe file to play AVI video files.

4 The DivX503Bundle.exe and ffdshow-2004 1012 .exe files must be installed in the windows xp system.

23).

I can not remember the advanced code or network code in the local

menu operation.

Please contact the local service or call the HQ service. We will offer the service according the machine type and the program edition.

5.2 Maintenance

1 Please brush the printed circuit boards, connectors, fans, machine box and associated parts regularly.

2 Please keep the earth well conected to prevent the video or audio signal from interfering with the DVR and from static or inductive electricity.

3 Do not pull out the video signal line or RS-232 port or RS-485 port with the power on.

4 Do not use a TV in the local video output port(VOUT) of the DVR. It will easily damage the video output circuit.

5 Do not turn off the power directly. Please use the turn-off function in the menu or press the turn-off button in the panel (3 seconds or longer) to protect the hard disk.

6 Please keep the DVR away from any heat resource.

7 Please keep the DVR well ventilated for better heat radiation.

8 Please check the system and maintain regularly.

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Appendix 1.Remote controller operation

(6)(1) (5) (8)(7) (4) (3) (2)

5

6

3

4

7

8

Serial Number

1

2

Name Function

Multi-window button Same function as Multi-window button in the front panel

Numeric button Code input/number input/channel switch

(Esc)

Direction button

Record control

Record mode

ADD

FN

Same function as (Esc) button in the front panel

Same function as direction button in the front panel

Control the record

Same function as “Record mode”

Input the number of DVR to control it

Assistant function

Appendix 2.Mouse operation

*Take right hand as an example

The mouse in USB connection is supported.

Operation

Double left click

Left click

Right click

Press middle button

Move mouse

Drag mouse

Function

Double click one item in the file list to playback the video

Double click the playback video to zoom in or out the screen

Double click the channel to make it full screen display double click again to resume the multi-window display

Choose the according function in the menu

Pop desktop shortcut menu in preview state

Current shortcut menu in the menu

Add or subtract number in the number setting

Switch the items in the combo box

Page up or down in the list

Choose the widget or move the item in the widget

Set the motion detect area

Set the cover area

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Appendix 3.Technique parameters

System

Interface

Video

Audio

Record

And

Playback

Storage

And backup

Port

Type

Main processor

Operation system

System resources

Operation interface

32ch

High performance embedded microprocessor

Embedded LINUX operation system

Pentaplex function: live, recording, playback, backup & remote access

16 bit true color graphical menu interface, mouse operation supportive

1/4/8/9/16 image display

PAL 625line,50 f/s;NTSC 525 line,60 f/s

PAL, D1(704x576);NTSC, D1(704x480) display

Video standard

Surveillance image quality

Playback image quality

Video compression

Video control

Recording speed

Motion detect

Audio compression

Bidrectional Talk

Recording mode

Playback

Search mode

Space Occupation

Recording storage

Backup mode

Video input

Video output

Audio input

Audio output

Alarm input

Alarm output

Network port

PTZ control port

USB port

Hard disk port

PAL,D1(704×576);NTSC, D1(704x480)

H.264 main profile

6 options

32 D1 Recording 6fps Per Chn & Realtime CIF 25fps Per Chn

192 (16x12) detection zones, Sensitivity:1-6 (6 is highest)

Trigger recording, tour, alarm, email & FTP

G711A

Supported

Manual>Alarm>Video Detection>Continuous

16 channels playback simultaneously, pause, stop, rewind, fast play, slow play, next file, previous file, repeat, shuffle, backup selection

Time/Date, Alarm, Motion Detection & exact search (accurate to the second)

Audio: 28.8MB/H/1ch, Video: CIF: 4-5G/24hours/1ch,

Video: D1:16-20G/24hours/1ch

Hard disk hibernation technology, HDD faulty alarm & Raid

(Redundancy)

Network download/Flash stick/USB movable HDD

32 ch

2 channel TV output BNC,1 VGA output, HDMI

16 ch

1 channel

8 channel, programmable, ground,manual open/closed, Trigger recording, PTZ movement, tour,alarm, e-mail,snapshot & FTP

1 channel

RJ45 100M/1000M

1 RS485, 1 RS232

2 x USB 2.0 ports

2 SATA port (Max 2X 2048G)

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Other

Type

Power supply

Power consumption

Working temperature

Working humidity

Air pressure

Size

Weight

Installation

32ch

12V/4A

<15W (Not including hardrive)

0ºC~55ºC

10%–90%

86kpa–106kpa

46.5 x 11.5 x 34cm

5kg (without hard disk)

Desktop

GENERAL FEATURES

• 32 channel video inputs & 16 Channels Simultaneous playback

• 32 D1 Recording 6fps Per Chn & Realtime CIF 25fps Per Chn

• VGA, BNC & HDMI video Outputs

• H.264 dual-stream video compression

• Up to 4/16/16/24/32 cameras with realtime display

• Smart video detection: motion detection, camera blank, video loss

• Smart camera settings: privacy masking, camera lock, colour setting & title display

• Pentaplex function giving live recording, playback,backup & remote access

• Supports Dual stream giving mobile monitoring and network transmission

• Supports 2 SATA HDD, 2 USB2.0

• Easy backup - USB devices, network download & client software

• 8chn Alarm triggering screen tips, buzzer, e-mail & FTP upload

• VGA, BNC & video Outputs

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