Graco 313106A Matrix 3.0 Professional Software Operating instructions

313106A
Matrix 3.0 Professional Software
Installation, System Setup and Operation
Instructions
U.S. Patents Pending
Introduction
SECTION
1
Introduction
2
Introduction
Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . .3
General Information . . . . . . . . . . . . . . . . . . . . . .5
Reference Materials . . . . . . . . . . . . . . . . . . . . . . .5
Technical Support . . . . . . . . . . . . . . . . . . . . . . . .5
Training Programs . . . . . . . . . . . . . . . . . . . . . . . .5
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Typical Installation . . . . . . . . . . . . . . . . . . . . . . . .7
Quick Reference Installation Checklist . . . . . . . . .8
System Requirements . . . . . . . . . . . . . . . . . . . .11
General Matrix System Specifications . . . . . . . .11
Software Installation . . . . . . . . . . . . . . . . . . . . . .14
Loading the Software . . . . . . . . . . . . . . . . . . . . .14
Stand Alone Configuration . . . . . . . . . . . . . . . . .15
Clock and Time Zone Settings . . . . . . . . . . . . . .26
Hibernation Mode . . . . . . . . . . . . . . . . . . . . . . . .27
Software Overview . . . . . . . . . . . . . . . . . . . . . . . . .32
Matrix 3 Software Architecture Overview . . . . . .33
Starting Matrix 3.0 . . . . . . . . . . . . . . . . . . . . . . .33
Main Application Window . . . . . . . . . . . . . . . . . .34
Screen Elements . . . . . . . . . . . . . . . . . . . . . . . .34
System Administrator Screens . . . . . . . . . . . . . .36
Go To ... Menus . . . . . . . . . . . . . . . . . . . . . . . . .36
Information Panel: Device Group Status . . . . . .39
Global Workorders . . . . . . . . . . . . . . . . . . . . . . .39
System Administrator Setup Screens . . . . . . . . .46
System Administrator Setup Screens . . . . . . . .47
General Setup Information . . . . . . . . . . . . . . . . .47
System Defaults . . . . . . . . . . . . . . . . . . . . . . . . .48
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Contact Info . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
User Interface Setup . . . . . . . . . . . . . . . . . . . . .58
Dispense Note Fields . . . . . . . . . . . . . . . . . . . . .60
3
Introduction
Setup Screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Primary Clients . . . . . . . . . . . . . . . . . . . . . . . . . 65
Transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Fluids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Device Registration and Profiles . . . . . . . . . . . . 80
Tank Level Monitor (TLM) . . . . . . . . . . . . . . . . . 81
Pump Air Control (PAC) . . . . . . . . . . . . . . . . . . . 86
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
System Layout . . . . . . . . . . . . . . . . . . . . . . . . . . 95
E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Vehicle Inventory . . . . . . . . . . . . . . . . . . . . . . . 109
Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Work Orders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Work Orders and Job Codes . . . . . . . . . . . . . . 123
Frequently Asked Questions (FAQ) . . . . . . . . . . 129
Matrix 3 FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
How to find a PC’s host name in Windows XP . 133
How to find a PC’s host name in Windows Vista 135
How to Configure Networked Systems . . . . . . 136
How to Register a Tank Level Monitor (TLM) . . 137
How to Register a Pump Air Control (PAC) . . . 138
How to Register a Meter . . . . . . . . . . . . . . . . . 139
Matrix Properties File Editor . . . . . . . . . . . . . . 140
Graco Software Warranty . . . . . . . . . . . . . . . . . . 142
Graco Information . . . . . . . . . . . . . . . . . . . . . . . . 142
4
Introduction
General Information
Reference Materials
There are references throughout this manual to other Matrix Instruction manuals. It is strongly recommended that the following manuals be ordered and kept for easy reference.
•
•
•
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Matrix 15 Meter Instruction Manual (313046*)
Matrix Transceiver Instruction Manual (313008*)
Matrix Tank Level Monitor (TLM) Manual (312964*)
Matrix Pump Air Control (PAC) Manual (312417*)
*Number refers to the English Language version of the instruction manual. Contact Graco Customer Service or your
distributor for other language versions of the manual.
Technical Support
To identify the Graco authorized distributor closest to you, call:
1-800-533-9655 Toll Free
Training Programs
For information on available training courses, contact your distributor.
5
SECTION
2
Installation
6
Installation
Typical Installation
B
A
F
D
C, E
FIG. 1
Ref.
No. Description
A
B
C
D
E*
F
Transceiver
Tank Level Monitor(s)
Matrix Software CD
Matrix 15 Meter
Customer supplied PC
Pump Air Control (PAC) - optional
*Graco strongly recommends that the End User’s IS (Information Systems) professional be involved in the
selection and/or purchase of the Matrix PC. See page 11, System Requirements for a complete list of computer requirements. See your Graco Matrix distributor for this resource if required.
7
Installation
Quick Reference Installation Checklist
The following checklists can be used as a quick reference installation guide for the Matrix 3 System. Complete Matrix installation information is available in this manual beginning on page 11.
1
3 to 4 Weeks Before Matrix Installation
1. Matrix software can be networked to multiple PCs in a facility. You should meet with both the fixed
operations representative and Information Systems (IS) person from the dealership and discuss the
networking requirements prior to the installation date. Both the fixed operations lead person and
the IS lead person should be on-site the day of install for assistance as-required.
2. RF Communications Review - distributor evaluates the number and location of transceivers that will
be required for the application. See Matrix Transceiver Instruction Manual and Matrix 15 Meter Manual.
3. Electrical Outlet Location - verify electrical outlets are conveniently located near locations for Transceiver and (when used) Pump Air Control installation.
4. Matrix Facility Layout - distributor obtains a floor plan drawing of the facility, and labels the location of
Matrix components (i.e., meter number, fluid, tank number, transceiver(s), PC). See page 7.
•
Drawing should include overall shop dimensions and major building structures.
•
Verify number of transceivers required.
•
Complete Matrix Programming Templates - distributor and end user representative fill out the
Matrix Programming Templates.
5. Computer Selection/Purchase - distributor and end user select (purchase) computers that meet
Matrix requirements specified by Graco.
•
Graco strongly recommends that the end user’s IS (Information Systems) professional be involved
in the selection and/or purchase of PCs.
6. Create Bill-of-Materials (B.O.M.) - using the floor plan layout drawing, distributor creates the
bill-of-materials and quote for the Matrix system.
•
Be careful to ensure that all necessary Matrix equipment is ordered to avoid delays during installation.
7. Order Matrix Equipment - distributor orders Matrix equipment and has it shipped to the distributor’s
location.
•
Distributor should have an office or meeting room to stage the equipment for programming.
Step 1 is complete
8
Installation
2
Actions at Distributor Location when Matrix
Equipment Arrives
When the Matrix 3 hardware and software CD arrive at the distributor’s location, most of the system configuration and setup can be done before the actual installation day at the end user’s facility. The decision to
perform these steps prior to the installation site is usually a judgement call that is made by the installing
distributor. For large installations, it’s prudent to do this in advance as described below.
1. Load Matrix Software to Distributor’s Server/Primary Client PC.
2. Connect Transceiver to Distributor PC - use appropriate cable for transceiver distance
from PC.
3. Set Tank Level Monitor (TLM) Dipswitches - remove batteries if necessary (TLMs are factory
shipped without batteries installed). Set TLM dipswitches for the Network ID and Transceiver ID.
4. Provide Power to Pump Air Control (PAC) - (if used) Find appropriate plug and assemble it to the
PAC. Plug PAC into grounded electrical outlet.
5. Install Meter Batteries
6. Install TLM Batteries - wait a minimum of 30 seconds after setting the dipswitches before installing
the tank level monitor (TLM) batteries supplied with product.
•
If the dipswitches are changed at any time, the setting should be done with the batteries removed.
If the batteries are not removed, the TLM will revert back to the previous dipswitch settings.
7. RF Testing - Register tank level monitor (TLM), PAC (if used), and then meters. Verify that each TLM,
PAC and meter are communicating with the transceiver.
8. Export Matrix User Information to Media - Take this CD to the End User Matrix installation for
importing.
•
Distributor should purchase blank CDs or a USB jump drive to export the end user’s Matrix system
parameters (Graco recommends putting file on C: drive, then copy to the CD or USB jump drive).
•
The distributor’s PC must be loaded with the same Matrix software version as the end users PC.
•
Be sure to label all meters and TLMs so they match the location on the Matrix facility layout drawing (i.e., Meter 01, 5W30 and/or Tank 01, 5W30).
9. Schedule Matrix installation - arrange time with end user for Matrix installation.
Step 2 is complete
9
Installation
3
Actions the Day of the Installation
1. Install Thermal Relief and Flush Supply Lines - distributor installs the Thermal Relief filtering systems on all fluids, then flushes the service lines and drops per Graco recommendations.
•
Do not flush lines with Matrix meters installed.
2. Connect User Server/Primary Client PC. Load software.
•
Connect the Server/Primary Client PC and monitor to the battery back-up receptacles on the Uninterrupted Power Supply (UPS), not the surge protection side. Use the surge protection side for PC
peripherals (i.e., printer, scanners).
•
Configure the UPS software. For complete UPS setup information, see manufacturer’s instruction
manual in the UPS box.
3. Install Matrix Software to User PC - load Matrix software to end user PC. It will automatically
decompress.
4. Import Matrix User Parameters from Media - import the data to the PC from the CD or USB jump
drive you created in Step 8 on page 9.
•
Locate and Connect Transceiver(s) to PC - locate Transceivers in shop temporarily using double-faced tape. Connect the Transceiver(s) to the PC using RS422 cable. Graco recommends
transceiver(s) be located in a central location to the Matrix components in the main body of the
shop.
5. Perform Meter RF Test - After each meter is programmed, send a test dispense and verify it arrives
at the meter dispense information screen with its intended meter name.
6. Install Meters - be sure to follow installation instructions.
•
Do not wet-out a meter until RF is verified.
7. Perform TLM RF Test - after installing each TLM, push Display button to insure proper communication to the transceiver.
8. Install TLMs - fluid tank should be level.
9. Install PAC (if used) - be sure to follow installation instructions.
10. Train Personnel - ensure that all personnel, administrator, and technicians are thoroughly trained on
Matrix equipment.
11. Allow Matrix system to operate for 30 days - make certain there are no RF communication issues
over time.
•
It may be necessary to relocate the transceivers (temporarily installed with double-faced tape) to
improve RF communication. When the system operates reliably for 30 days, the Matrix transceiver(s) can be permanently mounted using the mounting bracket(s).
Step 3 is complete
10
Installation
System Requirements
Graco strongly recommends that the end user’s IS (Information System) representative be involved
in the following Matrix installation activities:
•
Assist with the selection and/or purchase of the Matrix PC. The PC must meet the performance specifications listed on pages 11.
•
If the Matrix PC will be connected to a Network with other PC’s, the IS representative should be contacted to properly configure the PC for network operation before loading the Matrix software.
•
The IS representative should be present during Matrix software loading on the day of Matrix installation.
General Matrix System Specifications
Matrix PC software supports systems using a single PC (also referred to as a Stand Alone System) as well
as multiple-PC systems (also referred to as Networked System).
Single PC (Standalone) Systems: Intended primarily for applications that do not require interaction with
Matrix screens from multiple locations and have few meters and tank level monitors, this type of system
provides complete Matrix system functionality at one PC.
Multiple-PC (Networked) Systems: Using an existing network, Matrix deployed in this fashion consists of
a single (dedicated) PC functioning as the Matrix Server and one or more PCs functioning as Matrix Clients. The Matrix system’s transceiver(s) can be connected to any Matrix PC. This configuration is recommended for applications where Matrix screen access from multiple physical locations is desired or there
are large numbers of meters and tank level monitors.
Computer Requirements
Matrix Software is PC based. It is compatible with the following operating systems: Microsoft Windows XP
Home, Microsoft Windows XP Professional, Microsoft Windows Vista and Microsoft Windows 2003 Server.
Single PC Matrix Systems:
Minimum Hardware Requirements
•
•
•
•
•
•
•
•
11
Graco recommends using a dedicated PC to run Matrix.
2GHz Pentium 4 (or equivalent) processor
1GB RAM (XP or 2003 Server operating systems) or 2GB RAM (Vista)
1024 x 768 screen resolution
1GB free hard disk space
CD-ROM drive
One available USB port per transceiver
Network card
Installation
Networked Matrix Systems - Client Hardware Requirements:
Minimum Hardware Requirements for a Matrix client PC
•
•
•
•
•
•
•
•
1GHz Pentium 4 (or equivalent) processor
1GB RAM (XP or 2003 Server operating systems) or 2GB RAM (Vista)
1024 x 768 screen resolution
500MB free hard disk space
CD-ROM drive
One available USB port per transceiver
Network card
Sound card (primary clients only)
Networked Matrix Systems - Server Hardware Requirements:
The Matrix server’s minimum hardware requirements vary, depending on the size of the system.
Commonly available PC hardware can be used as a server for systems of less than 25 PC clients and 100
meters:
•
•
•
•
•
•
•
•
•
Graco requires this PC be dedicated to Matrix
3GHz Pentium 4 (or equivalent) processor
2GB RAM (XP or 2003 Server operating systems) or 4GB RAM (Vista)
1024 x 768 screen resolution
1GB free hard disk space
CD-ROM drive
One available USB port per transceiver
Network card
Sound card (primary clients only)
For larger systems, Graco recommends server-class hardware for the Matrix Server. The most significant
factors that determine a Matrix System’s relative load demands on the Matrix server are the number of client PCs and meters.
Graco uses the following dedicated server for internal testing of large Matrix systems; this can be considered to be a minimum server profile:
•
•
•
•
•
•
Dell PowerEdge SC1430 server
Two dual core 1.6 GHz Xeon processors
4GB RAM
Serial ATA hard disks
Two network interface cards: one for the Matrix system and the other for administration/backup/maintenance
Windows Server 2003 R2 Standard Edition operating system with SP2
If the number of PC clients is high (> 100) and/or the meter count is high (>100), consider the following
techniques for best performance:
•
•
12
Increase the server hardware specifications
Separate the Matrix server software components: install the Matrix Service Engine on one server
and the Matrix database server on another, with a fast network connection in between.
Installation
Recommendations for All Matrix Systems
•
Use an uninterruptible power supply (UPS) on the Matrix server. Proper installation of a UPS on this
machine will allow the server to shut down in a controlled manner when power is lost, dramatically
reducing the potential for data corruption. This is important because if any Matrix database file
becomes corrupt, the entire system will no longer function - that is, no fluid can be dispensed without
first putting the system into emergency mode.
•
Protect all Matrix PCs, but especially the server machine, with standard security and support measures, such as:
•
•
•
•
Keep the PCs up to date with the latest patches and service packs for Windows.
Require a user name and password be provided to use the computer.
Use anti-virus software and firewalls, configuring these to still allow proper function of Matrix.
Recommended Supplementary Software Applications (not provided by Graco):
•
•
Adobe Acrobat Reader 7.0 or higher, for viewing reports
A spreadsheet program that can open text files in CSV format, for doing custom manipulation of
report data.
Uninstalling Matrix 3.x.x
Follow this procedure to remove Matrix software and data files stored on your computer. You will lose all
Matrix system parameters and all Matrix dispense history using these procedures unless you first make a
back-up of the database.
•
You must have administrator privileges in order to add or remove Matrix from the computer.
•
Any files you have created with Matrix since it was originally installed, such as database export files
and reports, will not be removed by the uninstall program. If you wish to also remove these from your
hard drive, you will have to manually do so using Windows Explorer after the uninstall program completes.
Removing Matrix Software and Data Files
1. Choose Start/Control Panel from the Windows Start menu.
2. In Control Panel, double-click on “Add or Remove Programs.”
3. Scroll to “Matrix 3” in the program listing and click it once to highlight it.
4. Click on the “Remove” box.
5. In the dialog box that appears, choose “Remove” from the list of options and click the “Next” button.
6. Click “Yes” in the window that asks you to confirm your selection.
7. The uninstall program runs.
8. Click the “Finish” button.
You may or may not be prompted to reboot upon completion of the uninstall process. It is recommended
that you reboot in all cases to complete the un-installation process.
13
Installation
Software Installation
The following procedure will install the Matrix Software.
IMPORTANT: You may not make copies of Matrix Software for use on other PCs or for personal use.
Please read the license agreement as the software loads.
IMPORTANT: The user must be logged into Windows with Administrator privileges.
IIf
an older version of Matrix is already installed, the older version must be uninstalled before this one can
be installed. See the Matrix Software Instruction Manual that accompanied your current Matrix installation
for instructions on how to uninstall Matrix.
Software Installation & Networking
This version of Matrix has two types of installations to choose from in its setup program. One is the Typical
Installation and the other is the Custom Installation. Select a Typical Installation for single-PC installations
and for the one PC in a multiple-PC installation that will perform the role of Matrix Server.
Loading the Software
Note: You must have Widows XP or Vista Administrator privileges in order to add or remove Matrix from the
computer.
The setup program for Matrix 3 has two paths: Typical and Custom. Whenever Matrix 3 is installed, the
user must make a decision on what type of installation it will be:
•
Typical: A typical installation will install all the Matrix software components. This is the choice for all
stand-alone, single-PC systems. For networked, multiple-PC systems, one computer on the network
must be designated as the Matrix “server”; select this “typical” installation.
•
Custom: A custom installation allows the user to install specific Matrix components. The most common usage of this type of installation is to install only the client component on a PC in a multiple-PC
Matrix system. For very large systems this type of installation also allows for installing just the database or the Matrix Service Engine (MSE), which is useful when trying to distribute system load across
multiple servers. All custom installation selections will include the Client user interface application and
the Transceiver Server service.
a. Client Only. This custom installation will install the Client application and the Transceiver Server.
Both components must be configured to “point to” the MSE and the database, presumably
installed elsewhere on the network.
b. Matrix Server Only. Same as Client Only, except that the MSE is also installed.
c. Database Only. Same as Client Only, except that the Matrix Database is also installed.
The Matrix Properties Editor, which is installed as part of any Matrix installation process selected, is used
at the end of either installation process to properly configure the computer for operation on that specific
Matrix system. Instructions on how to use the editor is found in the “Edit Matrix System Properties” section.
14
Installation
Stand Alone Configuration
The Stand Alone Configuration shown in FIG. 2 only requires one PC that is dedicated to Matrix system
operation to run the entire system.
FIG. 2
Setup Path
1. Log into Windows as an administrator.
2. Insert the Matrix CD in the CD-ROM drive.
3. Double click the Matrix3Professional.exe icon (FIG. 3).
FIG. 3
15
Installation
4. Review the End User License Agreement (FIG. 4). If acceptable, select “I accept the terms of the
license agreement”. After accepting the terms of the license agreement, the NEXT button becomes
active. Click the NEXT button.
If you do not accept the terms of the license agreement, the installation will end. Click the BACK or
EXIT button to get out of the Matrix Installation program.
FIG. 4
5. After clicking NEXT to accept the License Agreement, the Installation Options screen (A) shown in FIG.
5 displays. This screen describes the two installation options available for selection.
After clicking NEXT the Setup Type screen FIG. 5 (B) displays. This screen is used to select the type of
installation you will do.
•
Typical Install (default) - Select this installation for a Stand Alone System because all three components: Matrix Database, Matrix Service Engine and Matrix Transceiver Server are all necessary
and required components.
•
Custom Install - The option cannot be chosen for a Stand Alone System. See Loading the Software on page 14 for more information on this installation choice.
A
FIG. 5
16
B
Installation
6. Since this is a Stand-Alone Configuration, highlight Typical and then click NEXT.
7. Chose the Destination Location. The default is C:\Program Files\Graco\Matrix3. Click the Browse button, shown in FIG. 6 to select a different location.
8. Click NEXT to continue software installation and advance to the InstallShield Wizard for Matrix3 (FIG.
7). Click The BACK button to return to a previous installation screen or CANCEL to end the software
installation.
FIG. 6
9. Click NEXT. The InstallShield Wizard for Matrix3 begins the installation (FIG. 7).
FIG. 7
17
Installation
10. When the Matrix Database setup screen (FIG. 8) displays, select NEXT to start the Database setup.
FIG. 8
11. The system configures the Matrix Database. When the Matrix Transceiver screen shown in FIG. 9 displays, select NEXT to start the Transceiver Driver installation.
FIG. 9
18
Installation
12. When the installation is complete the screen shown in FIG. 10 displays. Before Matrix functions on the
PC you will have to reboot the computer. Select Yes, I want to restart my computer and click the Finish
button to reboot.
FIG. 10
The Typical (Matrix Server and Client) setup creates the following shortcuts.
In Start / All Programs / Graco / Matrix:
•
Matrix Client - provides the IE browser-based graphical user interface and accompanying screens.
Matrix Client must be running to access Matrix Screens.
•
Edit Matrix Settings - used for Exporting and Importing Matrix3 Database and setting up system
properties. For a complete description of this feature see Appendix B, page 140.
•
Meter Firmware Update Utility - used to update meter firmware.
19
Installation
Networked Configurations
Networked configurations are Matrix Systems that use multiple PC’s to run and monitor the entire system.
This configuration requires a Local Area Network (LAN). This system requires the Matrix Database and
Matrix Service Engine to be installed. These key components can be installed on the same PC or two different PC’s to split the demand.
NOTE: If the system becomes too resource intensive, Server hardware should be considered.
Once the Matrix Database and Matrix Service Engine are installed, the user must install Matrix Clients.
Matrix Clients allow the user to monitor the system with the Graphical User Interface (GUI) and install
Matrix Transceivers.
FIG. 11
Setup Path
1. Log into Windows as an administrator.
2. Insert the Matrix CD in the CD-ROM drive.
3. Double click the Matrix3Professional.exe icon (FIG. 12).
FIG. 12
20
Installation
4. Review the End User License Agreement (FIG. 13). If acceptable, select “I accept the terms of the
license agreement”. After accepting the terms of the license agreement, the NEXT button becomes
active. Click the NEXT button.
If you do not accept the terms of the license agreement, the installation will end. Click the BACK or
EXIT button to get out of the Matrix Installation program.
FIG. 13
5. After clicking NEXT to accept the License Agreement, the Installation Options screen (A) shown in FIG.
14 displays. This screen describes the two installation options available for selection.
After clicking NEXT, the Setup Type screen, FIG. 14 (B), displays. This screen is used to select the type
of installation you will do.
•
Typical Install (default) - Select this installation for a Stand Alone System because all three components: Matrix Database, Matrix Service Engine and Matrix Transceiver Server are all necessary
and required components.
•
Custom Install - The option cannot be chosen for a Stand Alone System. See Loading the Software on page 14 for more information on this installation choice.
A
FIG. 14
21
B
Installation
6. Since this is a Networked Configuration, highlight Custom Install to choose the piece(s) of the Matrix
system you want to install on this PC (or Server) and then click NEXT.
7. On the Select Features screen shown in FIG. 15, you are prompted to select the features you want to
install and deselect features you do not want to install. Click NEXT.
FIG. 15
8. Chose the Destination Location. The default is C:\Program Files\Graco\Matrix3. Click the Browse button, shown in FIG. 16 to select a different location.
9. Click NEXT to continue software installation and advance to the InstallSheild Wizard for Matrix3, FIG.
16. Click The BACK button to return to a previous installation screen or CANCEL to end the software
installation.
FIG. 16
22
Installation
10. Click NEXT. The InstallShield Wizard for Matrix3 begins the installation (FIG. 17).
FIG. 17
11. For a Custom installation you will be prompted to provide the Host Name or IP address of the Matrix
server on the screen shown in FIG. 18.
FIG. 18
23
Installation
12. When the Matrix Database setup screen shown in FIG. 19 displays, select NEXT to start the Database
setup.
FIG. 19
13. The system configures the Matrix Database. When the Matrix Transceiver screen shown in FIG. 20 displays, select NEXT to start the Transceiver Driver installation.
FIG. 20
24
Installation
14. When the installation is complete the screen shown in FIG. 10 displays. Before Matrix functions on the
PC you will have to reboot the computer. Select Yes, I want to restart my computer and click the Finish
button to reboot.
FIG. 21
Edit Matrix System Properties Installation
Every computer with Matrix 3 software installed on it will have the same properties editor that allows the
installer to set system properties such as host names, port numbers and others.
1. To launch editor, click on Start/All Programs/Graco/Matrix3/Utilities and choose: Edit Matrix Settings.
FIG. 22
25
Installation
2. The editor appears as a two-column list of system properties, with property names on the left and their
editable values on the right (FIG. 23). When you select a property by clicking on it, the bottom panel of
the screen shows basic information about that property.
FIG. 23
3. To make a change, double-click on the cell in the Property Value column that you want to edit. Make
the necessary change.
4. When finished, press Enter or single click on another cell.
5. Click File/Save to save your changes.
If you find the Save option disabled, it is probably because you are still in “edit mode” on the last property you edited. Single click on a different cell and try again.
NOTE: In general, its a good idea to reboot after making edits to system properties here. (See Appendix A,
How to find a PC’s Host Name, page 133 for Windows XP or page 135 for Windows Vista.)
Clock and Time Zone Settings
Verify that the clock and time zone settings are correct. When the time is changed by either the PC operator or automatically by the Windows operating system, (i.e., daylight savings time automated change) the
PC must be restarted.
26
Installation
Hibernation Mode
Ensure that the Windows operating system is not configured to hibernate after a period of inactivity. If it
hibernates all meters and tank level monitors (TLM’s) in the system will experience a loss of RF signal. To
turn off the hibertnate function:
Windows XP
1. Right click on the desktop and choose Properties.
FIG. 24
2. The properties window displays. Choose the Screen Saver tab. In the Monitor Power portion of the
screen, select the Power button (FIG. 25).
FIG. 25
27
Installation
3. Select the Hibernate tab. Turn off hibernation by clearing (unchecking ) the Enable Hibernate check
box . Click Apply and OK to close all windows (FIG. 26) and save the changes.
FIG. 26
28
Installation
Windows Vista
1. On the Windows Vista desktop select Start Search / Control Panel (FIG. 27).
FIG. 27
2. Select the Power Options Icon (FIG. 28).
FIG. 28
29
Installation
3. Select either “Balanced” or “Power Saver” power plans and then click the Change Plan Settings link to
view the hibernation options (FIG. 29).
FIG. 29
4. Change the “Put the Computer to Sleep” field to NEVER. Then select the “Change Advanced Power
Settings” (FIG. 30).
FIG. 30
30
Installation
5. Find “Sleep” in the scroll list (FIG. 31). Change the “Sleep after” setting to NEVER and the “Hibernate
after” setting to NEVER.
NOTE: After making these changes on the screen, the Apply button will be selectable.
6. Click the Apply button to save these changes. Then click the OK button (FIG. 31).
FIG. 31
31
Software Overview
SECTION
3
Software Overview
32
Software Overview
Matrix 3 Software Architecture Overview
Every Matrix 3 system is made up of the following components:
•
Matrix Database Server. The Matrix 3 system uses MySql as its database. The database server runs
as a Windows service*.
•
Matrix Service Engine (MSE). This is the heart of Matrix 3; it performs all the application logic and
fetches/saves data from/to the database. The MSE runs as a Windows service, dependent on the
database service.
•
Matrix Transceiver Server. This component translates RF communication with system devices like
meters, tank level monitors (TLM) and, when used, pump air controls (PACs) on behalf of the MSE.
The Transceiver Server runs as a Windows service, dependent on the MSE service.
•
Matrix Client. This is the Matrix 3 user interface application. When launched by the user, it will run only
if it can successfully connect to the MSE, which can be running locally or elsewhere on another computer on the network.
All of these components communicate with each other via network connections. Except for communication
with the database server, the communication protocol used is HTTP. Intercommunication in this manner
means that Matrix components are capable of running and operating in a very flexible, distributed manner.
They can all coexist on one computer or can each be installed on individual computers networked together.
*A Windows service is a software application that can be configured to start and run without user intervention. Typically, services have no means of direct user interaction and cannot be started or stopped unless a
user has administrative privileges on the local machine. Matrix services are configured to start as soon as
Windows starts, regardless of whether a user is logged in or not.
Starting Matrix 3.0
To start Matrix 3.0, double-click the Matrix 3.0 Client icon that was placed on
your desktop during the software installation. You can also click the Start
button on the Windows task bar and select All Programs / Graco / ➤Matrix
3.0 / Matrix 3.0 Client. The Matrix 3.0 Total Fluid Management System main
application window opens.
33
Software Overview
Main Application Window
Screen Elements
1
2
3
FIG. 32
There are three main screen elements available to the user on the Matrix 3 User Interface (see
FIG. 32).
1. System Layout Panel: The icons on the System Layout Panel are arranged in a tree-fashion. The
icons displayed will vary depending on whether an administrator has logged into setup mode or the
user is viewing the operating screens (“run” mode).
• Setup Mode - The system layout panel shows an icon for each distinct setup area. Details about
setup mode and its screens are covered in the following chapter; the rest of this chapter assumes
the application is not in setup mode.
• Run Mode - The system layout panel shows all the configured meters and tanks in the system,
optionally organized by group.
2. Information Panel: The data displayed in this panel reflects the user’s selection in the system layout
panel and displays information from the last 7 days. After 7 days, data is not deleted, but user must run
a Dispense History Report to get the information.
The data shown in the Information Panel is dependent on the user’s selection in the System Layout
Panel.
•
34
If a tank or meter is selected, the information panel shows status and data for that particular tank
or meter.
Software Overview
•
If a device group is selected, the information panel shows data about the tanks and meters in that
group. If the Matrix System is selected, data from all tanks and meters in the system is shown.
3. System Event Log: This log is always visible and shows in chronological order system events as they
occur.
35
Software Overview
System Administrator Screens
Go To ... Menus
The Go To . . . menu is the only selection available on the menu bar located on the top of the Main Application Window.
FIG. 33
Selecting Go To . . . with the mouse displays a pull-down list of available options. Items that
appear dimmed are not available for use.
FIG. 34
Setup & Reports
Once the Matrix PC software is installed, it’s necessary to synchronize the software with the other hardware components of the Matrix system. This is done by selecting Setup & Reports from the Go To . . . list.
This section is password protected and provides access to all Matrix setup screens. Only individuals with
System Administrator rights have access to this portion of the program.
1. Move the mouse pointer to the Go To . . . menu located on the Tool Bar on the top of the Main Application Window. From the drop-down menu, select Setup & Reports.
36
Software Overview
The popup box shown in FIG. 35 appears for you to provide a User name and Password.
FIG. 35
2. Key in your user information. Click OK to close the screen and save the changes. For initial log on, type
in matrix (lowercase) for user name and graco (lowercase) for the password. Click OK to close the
screen and save the changes.
Note: To maintain the security of your system, Graco strongly recommends changing the System
Administrator User name and Password during the initial setup procedure for your system. Until the
User name and Password are changed the default log on matrix / graco will provide access to the
Setup & Reports screens in your system. Once a new user account is created, the default matrix /
graco account is disabled. Instructions for creating a new User name and Password are provided in the USERS configuration screen section beginning on page 62.
37
Software Overview
Hide / Display Arrows
The Main Application Window can be customized to hide the System Layout Panel and System Event Log
sections of the screen if you do not want to display them. To hide these panels, click the Hide / Display
arrows shown in illustration A in FIG. 36 below. Illustration B in FIG. 36 shows how the screen appears
when the System layout Panel is hidden. To display the panel again use your mouse to move the cursor
over the arrow pointing to the right and click the left mouse button once. The full System Layout Panel once
again displays on the screen.
A
FIG. 36
38
B
Software Overview
Information Panel: Device Group Status
The information panel contains tabs for Global Workorders (when Global Workorders is enabled), Fluid
Dispenses and Tank Levels.
Records are only displayed for the last seven days. After seven days, the information is deleted from the
screen. The System Administrator can retrieve historical information by creating a report.
Global Workorders
NOTE: The Global Workorders tab only appears if Global Workorders is enabled on the System Default
setup screen, page 48.
If the tab is not selected, position cursor over the Global Workorders tab and click left mouse button once to
select it.
FIG. 37
The Global Workorders tab displays a list of all Global Workorders that have been added to the Global
Workorder Queue. At this point these workorders have not been assigned to any specific meter - they are
simply entered and define the quantity of a specific fluid. Only meters that are connected to those fluids
can view these global work orders
•
•
•
•
•
•
39
Timestamp: displays the month, date, year and time that the event took place
Work Order: number assigned to the work order
Job Code: number assigned to the job code
Amount: quantity dispensed by the meter, measured as either Pints, Quarts, Gallons or Liters
Fluid: type of fluid dispensed
Group: defines which Meters in the Matrix System were assigned the Global Workorder and performed the dispenses
Software Overview
Dispenses Tab
If the Dispenses tab is not selected, position cursor over the Dispenses tab and click left mouse button
once to select it.
FIG. 38
The Dispenses tab displays three tables: Pending Dispenses, Completed Dispenses and Dispense Notes
(described on the following pages).
The columns displayed in the Pending Dispenses and Completed Dispenses tables are configurable. Columns can be hidden or shown, the column’s sort order can be changed according the end user’s needs.
This configuration is done in the Matrix System Setup Screens, User Interface Setup, page 58. The screen
configuration affects all Matrix clients in the system.
Pending Dispenses: Shows all started, but not completed dispenses made by any meter in the system.
When the dispense is completed, it is removed from the pending table and added to the top of the Completed Dispenses table. A user can view notes for individual dispenses by selected a completed dispense
row.
• Timestamp: displays the day, month, date, time, and year that the dispense took place
• Meter Name: specific name assigned by the System Administrator on the Setup screens to identify
a specific meter
• Amount: quantity dispensed by the meter, measured as either Pints, Quarts, Gallons or Liters
• Fluid: type of fluid dispensed
• Work Order: number assigned to the work order
• Job Code: number assigned to the job code
• Battery: amount of battery life remaining
40
Software Overview
Completed Dispenses: List of all dispenses that have been completed by all meters in the system.
FIG. 39
•
•
•
•
•
•
•
Timestamp: displays the month, date, year and time that the event took place
Meter Name: specific name assigned by the System Administrator on the Setup screens to identify
a specific meter
Amount: quantity dispensed by the meter, measured as either Pints, Quarts, Gallons or Liters
Fluid: type of fluid dispensed
Work Order: number assigned to the work order
Job Code: number assigned to the job code
Battery: amount of battery life remaining
Dispense Notes: Additional, supporting information supplied by the technician related to a dispense such
as “Paid” when the dispense is billed to the business software. Dispense Notes can only be added at the PC.
.
FIG. 40
41
Software Overview
Tank Levels Tab
Position cursor over the Tank Levels tab and click left mouse button once to select it.
FIG. 41
The Tank Levels tab displays 2 tables: Tank Levels and Tank Activity (described on the following pages).
The columns are configurable. This configuration is done in the Matrix System Setup Screens, User Interface Setup, page 58.
The Tank Levels table provides a list of all configured tanks in the system. A tank level monitor (TLM) is
not required for a tank to appear on the table.
FIG. 42
•
•
•
•
•
42
Timestamp: displays the month, date, year and time that the tank level reading took place.
Tank Name: displays each fluid storage tank in use with the Matrix system and the numbers or
labels that are assigned to them.
Fluid: displays the type of fluid stored in the tank.
Level: displays the total amount of fluid.
Battery - displays the amount of battery life remaining.
Software Overview
The Activity table provides the tank level status activity for all tanks in the system. Use mouse to select a
Tank on the Tank Levels portion of the screen. In the History section of the screen, a record of events
related to that tank and the times for those events are displayed. If Tank Level Monitors are used in the system, TLM readings are recorded. If TLM’s are not used in the Matrix system, only manual adjustments are
displayed (see Tanks setup screens, page 76).
FIG. 43
•
•
•
43
Timestamp: displays the month, date, year and time that the activity took place.
Readings & Adjustments: (when installed) report from TLM of fluid levels in tanks at specific dates
and times. For all tanks, report of any manual adjustments made.
Comment: field for technician to provide additional data related to a tank
Software Overview
Events Log
The lower portion of the Screen contains the Events Log, a report of system-wide events that have
occurred and the dates and times for those events. This information can be hidden if you do not wish to
routinely display it using the Hide / Display Arrows (see Hide / Display Arrows on page 36).
FIG. 44
•
•
•
•
•
44
Timestamp: displays the month, date, year and time that the event took place.
Event: lists type of event that occurred.
Detail: additional information related to the event.
Device: equipment that triggered the event report: meter, tank, TLM, PAC.
Location: where in the Matrix Operating System the device is located.
Software Overview
About Matrix
The screen in FIG. 45 displays. No User Name or Password are required to display this screen.
FIG. 45
Exit
Closes the Matrix User Interface Program. The Database, MSE, Transceiver, and Server continue to run.
45
System Administrator Setup Screens
SECTION
4
System
Administrator Setup
Screens
46
System Administrator Setup Screens
System Administrator Setup Screens
The System Administrator has access to the following screens. A detailed description of each screen, its
purpose and function are provided on the following pages:
•
Users - page 62: Used to add new users, modify or remove users. Also assigns each user a name, PIN
information and security level.
•
Primary Clients - page 65: Used to add, edit or remove a networked PC client in the Matrix system.
•
Transceivers - page 68: Sets Transceiver ID to enable the Matrix PC to communicate with the hardware
components in the Matrix system.
•
Fluids - page 74: Used to add, edit or remove fluids from the system.
•
Tanks - page 76: Defines the profile for each geometric storage device in the Matrix system.
•
Tank Level Monitors - page 81: Defines the profile for each Tank Level Monitor in the Matrix system.
•
Pump Air Controls - page 86: Defines the profile for each Pump Air Control used in the Matrix system.
•
Meters - page 90: Defines the profile for each meter used in the Matrix system.
•
System Layout - page 95: Area where System Administrator defines how devices appear to the end
user on the screen.
•
E-mail - page 101: creates online e-mails about the Tank Level Monitors. If TLM’s are not used this feature is not used.
•
Vehicle Inventory - page 109: For tracking routine maintenance performed on each specific vehicle in a
fleet of vehicles over a period of time.
•
Reports - page 114: Data collected by Matrix while it is running related to PIN Activity, PRA Activity,
E-mail History, Current Tank Volume, Tank Reading History, Dispense History and System Configuration. These Reports are explained in detail in the Reports Section of this document, beginning on page
114.
General Setup Information
•
Screens are read only (not editable) unless you click a Modify button to bring up an edit dialog window.
•
Changes/edits take affect after the OK button is clicked on the modify dialog window. Clicking the Cancel button abandons your changes.
•
In setup mode, the top-level Matrix System icon in the system layout panel represents configuration
settings that are global (system-wide). The following tabbed sections are available:
✓ System Defaults - page 48
✓ Events - page 54
✓ Contact Information - page 56
✓ User Interface Setup - page 58
✓ Dispense Notes - page 60
47
System Administrator Setup Screens
System Defaults ______________________________________
Select the System Default tab to display the System Default screen shown in FIG. 46.
In this view the screen appears in a Read Only format. Click the modify button to make changes to the
fields.
The parameters set on this screen determine the defaults that appear elsewhere in the application; but
they do not limit the options available.
For example: The Measurement System shown in FIG. 46 is currently set to English. (The other available
option in this field is Metric units.) If English is set, the default volumetric units will be Quarts on all other
screens. If Metric is set, the default volumetric units will be Liters.
When necessary, you can override the default setting and choose other units that are more appropriate for
the specific system component on that component's setup screen.
FIG. 46
48
System Administrator Setup Screens
To setup the defaults on the System Default screen, click the Modify button. The System Default change
screen shown in FIG. 47 displays.
FIG. 47
System Default Settings
•
Measurement System: From drop down menu choose between two options - English or Metric.
•
Meter Security Type: From drop down menu select the type of meter security you are requiring.
•
•
•
•
PIN Code - Meter requires user to provide a 4-digit PIN code before it can be used to dispense
fluid.
Parts Room Authorization (PRA) - User must request authorization from the system administrator before each dispense. The system administrator can either ACCEPT or DENY the request. If
the request is DENIED, the user will NOT be able to dispense fluid.
System Monitoring - No meter dispensing security. Prior authorization or user identification is not
required prior to any fluid dispense.
System Emergency Code: Entering the correct Emergency Code at the meter enables fluid to be dispensed in the event the meter loses RF communication with the PC. Work flow is not interrupted while
the problem is being corrected. The meter comes from the Graco factory set in Emergency Mode with
the default Emergency Code 4357. To ensure security and prevent unauthorized dispenses, Graco recommends changing this security code to another number when it is installed.
When a meter is in emergency mode, the meter continues to dispense accurately and consistently, but
it does not report what it dispenses to the PC. It behaves just like a stand-alone, electronic, preset
meter. Any security the meter had is turned off. If the meter was in Work Order mode, work orders are
also turned off.
The system emergency code can be changed at any time.
IMPORTANT: When the emergency code is changed, every meter in the system must be re-registered.
49
System Administrator Setup Screens
•
Use Vehicle ID’s: YES/NO option. When YES is selected a user can link a work order dispense to a
specific vehicle ID, building a dispense history for a fleet of vehicles.
Selecting NO does not require entering a Vehicle’s ID on a work order.
•
Automatic Per Dispense Report: YES/NO option. When YES is selected, Matrix will generate and
send to the Dispense Report Printer a short, concise report after every fluid dispense in the system.
The report will contain a dispense timestamp, type of fluid, dispense amount, work order and job code
(if used) and technician’s name (if PIN code is used).
If NO is selected, this report will not be generated.
•
Dispense Report Printer: Sets the printer that the Automatic Per Dispense Report (above) is sent to
for printing. This printer must be either physically attached to the computer running the Matrix Service
Engine (MSE) or the MSE must be configured to view the list of available printers. Only users with
administrative privileges can configure the MSE.
NOTE: This procedure is the same for computers running Windows XP or Vista operating systems.
a. Right click the My Computer icon on the desktop; then click Manage (FIG. 48).
FIG. 48
b.
FIG. 49
50
Double click on Services and Applications (FIG. 49).
System Administrator Setup Screens
c.
Double click on Services (FIG. 50).
FIG. 50
d. Double click Matrix System Engine on the Services list (FIG. 51).
FIG. 51
e. Select the Log On tab (FIG. 52).
FIG. 52
51
System Administrator Setup Screens
f.
Select “This Account”. In the space provided type the account name, password for your computer.
In the Confirm password field you must type exactly the same password again (FIG. 53).
FIG. 53
g. Click the Apply button to apply the changes and then the OK button (FIG. 54).
FIG. 54
52
System Administrator Setup Screens
h. Click the Restart Service link (FIG. 55).
FIG. 55
•
Use Global Work Orders: YES/NO option. When YES is selected, only work orders created at the PC
as Global Work Orders can be dispensed. Can select work orders at the meter but cannot create work
orders at the meter.
Log In Behavior:
•
Work Order Entry Authentication - Checking the box requires user to enter their user name and
password for every work order they enter into Matrix. If it is not checked, Matrix allows work order
entry indefinitely after a successful initial login.
Note: Matrix does not require using work orders.
Click the OK button to close the screen and save the changes.
53
System Administrator Setup Screens
Events ______________________________________________
Select the Events tab to display the Events screen shown in FIG. 56. The Events screen is divided into
three main categories: Tank Level Monitor Events, Meter Events and General System Events. Each category contains a list of possible alarm events.
The system can be configured to provide either an audible or visual signal or both.
The DISPLAY check box does not affect whether or not an event appears on the bottom of the screen in
the system Event Log; events will always appear there. The check box only determines whether a pop-up
display windowing showing the event should be generated when the event occurs.
In this view the screen appears in a Read Only format.
Click the Modify button to make changes to the fields on this screen.
FIG. 56
54
System Administrator Setup Screens
Selecting DISPLAY Events
Click the modify button to display the Events change screen shown in FIG. 57. The green check boxes in
the DISPLAY column indicate the “events” selected for visual notification when an alarm event occurs. In
this mode, any box in the DISPLAY column can be checked or unchecked. Boxes that are not checked will
not provide a visual alarm when an alarm event occurs related to that item. In this mode, AUDIBLE alarms
cannot be modified.
FIG. 57
Enable Audible Events
To enable the Audible Events column, check the Enable Audible Events checkbox on the top of the screen
(FIG. 58).
When this box is checked, check marks appearing in the Audible Events column become green. Any box in
the AUDIBLE column can be checked or unchecked. Boxes that are not checked will not provide an audible
alarm when an alarm event occurs related to that item.
FIG. 58
Click the OK button to close the screen and save the changes.
55
System Administrator Setup Screens
Contact Info _________________________________________
Select the Contact Info tab to display the Contact Info screen shown in FIG. 59. This tab provides the customer with a quick reference resource containing information about who to contact for assistance and/or
questions about their Matrix 3 system.
The Contact Info screen is divided into two sections: Installation Information and Distributor Information. In
this view the screen appears in a Read Only format.
FIG. 59
56
System Administrator Setup Screens
Click the Modify button to display the Contact Information change screen shown in FIG. 60.
FIG. 60
•
Installation Information: Contact information about the customer using the Matrix system. Fields are
provided for including the Business Name, Address, contact’s name and phone number.
•
Distributor Information: Contact information for the Graco Distributor. Fields are provided for including the Business Name, Address, Business phone number, contact’s name, contact’s personal business phone number, a cell phone or alternate phone number for the distributor’s contact person, and
and e-mail address.
Click the OK button to close the screen and save the new information.
57
System Administrator Setup Screens
User Interface Setup __________________________________
Select the User Interface Setup tab to display the User Interface Setup screen shown in FIG. 61. The User
Interface Screen is used to tailor the appearance of specific data tables shown on the run screens. The
system administrator has the ability to select which columns should be visible/hidden and the table’s sort
order. The screen is divided into three sections.
•
Table Name: a list of configurable data tables on Operation Screens
•
Columns for Table: Column Headings currently associated with the highlighted table and the order
they appear.
•
Under the Location on Display column is a list of the screens those tables appear on.
In this view the screen appears in a Read Only format.
FIG. 61
58
System Administrator Setup Screens
To configure a table, use the mouse to highlight a table on the list. Then click the Modify button. The User
Interface Setup Screen shown in FIG. 62 displays.
FIG. 62
•
Available Columns - List of columns available for display and sorting, that are not currently selected .
•
Display Columns - The subset of all available columns that have been selected for display in the table.
•
Sort Columns - The columns by which the rows of data in the tables are sorted. These columns are
arranged in order to determine which column to sort first, second, third, etc.
To move a Column Heading between columns, use the mouse to select the item and the left and right
arrows between the columns to add or remove the item.
For example in FIG. 62, if you want to add “Entered” shown under the Available Columns heading to the
Display Columns group, select “Entered” on the list with the mouse and then click the right pointing arrow
between the two columns. “Entered” is then moved to the Display Columns and becomes a displayed field
on the User Interface Table you are configuring (in this FIG. 62 example, the Completed Dispenses table).
As a second example, if you want to remove “Job Code” shown under the Display Columns heading, use
the mouse to select it and then click the left-pointing arrow between the Display Columns column and the
Available Columns column. “Job Codes” is then removed from the Display Columns and is no longer a part
of the User Interface Table you are configuring.
Finally, if you want to add Battery to the Sort Columns column, use the right pointing arrow to add it to the
list.
•
Display Order (drag and drop) - Displays the items listed in the Display Columns section of the screen.
Items can be rearranged by using the mouse to drag and drop headings into the desired display order.
Click the OK button to close the screen and save the new information. Repeat this process for each table
listed under the User Interface Tables heading.
59
System Administrator Setup Screens
Dispense Note Fields __________________________________
Select the Dispense Note Fields tab to display the Dispense Note Fields screen shown in FIG. 63. This
screen is provided as a reminder for the user at the PC to perform certain actions for every dispense.
In this view the screen appears in a Read Only format.
FIG. 63
Click the NEW button to add a new dispense field or modify existing information. The Edit Dispense Note
Field screen shown in FIG. 64 displays. Provide a Field name and from the drop down menu select the display order.
FIG. 64
Click the OK button to close the screen and save the new information.
To Modify an entry, click the Modify button. The screen shown in FIG. 64 displays for you to make changes.
Then click the OK button to close the screen and save the new information.
You can have up to 4 dispense note fields. The first of these fields will be displayed in the meter dispense
history tables.
60
Setup Screens
SECTION
5
Setup Screens
61
Setup Screens
Users_______________________________________________
1. Select Users from the list on the Matrix System Panel.
FIG. 65
The Users screen shown in FIG. 66 displays a list of users entered into the system. It is used to add new
users and (when required) to set the user’s security level, PIN numbers and Passwords.
FIG. 66
62
Setup Screens
2. Select the Add New button.
3. The Edit User screen shown in FIG. 67 displays. This screen is used to provide the User’s Name, PIN
(Personal ID Number), Security Level, Real Name (optional) and when needed, a Password.
FIG. 67
•
User Name - system-wide, unique user name. If a user will have Work Orders or Administrator
security level, it is convenient to have a short, easily remembered user name, since it needs to be
typed in for each access to work orders and system setup screens.
•
PIN - system-wide, unique 4-digit number between 0000-9999. If a meter is configured to use PIN
codes, this is the number that allows access to dispense fluid from the meter.
•
Security Level - can be one of three possible settings:
a. Basic: can monitor Matrix status screens and operate meters
b. Work Orders: allows all Basic privileges, plus allows work order entry at the PC
c. Administrator: has complete access to all components of the software. More than one person
can have Administrator security access. However, as soon as one Administrator user is created,
the default matrix / graco user name and password will be disabled. Users with Administrator
security level have special responsibility to keep track of their user name and password and
keep it secure. If you misplace your system administrator password, call the Graco Lubrication
Equipment Support Team at 1-900-533-9655 from 7:30 am to 5:00 pm CST.
d. Global Work Orders: Allows all Basic privileges plus Global Work Order entry.
63
•
Real Name - optional field for identifying user when something other than the user’s real name is
supplied for the User Name field.
•
Password - used with the User Name to access work order screen (for users who have Work
Order security level or higher) and setup screens (for Administrators).
Setup Screens
Changing or Deleting User Profiles
FIG. 68
1. Use your mouse to select the user profile you want to change. Then click the Modify button to display
the Edit User screen (FIG. 67).
2. To remove a user, select the Delete button. This will permanently remove the user record from the list.
64
Setup Screens
Primary Clients ______________________________________
1. Select Primary Clients from the list on the Matrix System Panel.
FIG. 69
Users of single-PC systems can ignore this screen; it applies only to multiple PC systems.
In a typical multiple-PC system, most PCs will not be configured as a Primary Client. Primary Client PC’s
are manned by personnel who need to know system status and can act on the information provided.
All Matrix client PCs can access all operating screens. Configuring a Matrix client PC as a Primary Client
gives the client additional privileges in the Matrix system.
1. A user with administrator privileges can login to access the setup screens at the Primary Client PC.
2. The Primary Client PC can be assigned to a transceiver (any transceiver - the Transceiver section,
page 68) which in turn allows any user at that Primary Client PC to authorize Parts Room Authorization
requests.
3. Depending on the system configuration, system-wide events and error messages will appear with visible and/or audible notification at the Primary Client PC.
NOTICE
It is possible for multiple administrator users, from different primary client PCs, to simultaneously access
the system setup screens. This means there is potential for conflict if multiple administrators edit the
same settings at the same time. Graco strongly recommends that installers and users do not do this.
Designate one user, with one or two backups, to have administrative responsibilities and assign all system setup editing to that person.
The computer running the Matrix Server Engine is by default a Primary Client and is listed as “Matrix Console” in the Primary Client list.
65
Setup Screens
Note that by default, the Primary Clients table on this page has one entry; this entry corresponds to the
Matrix Console and cannot be changed.
FIG. 70
Note: The software is designed so you cannot modify or delete the Host Name or Port for the Matrix Console Primary Client. The error message shown in FIG. 71 appears if you try to make changes to this
field.
FIG. 71
66
Setup Screens
4. To add additional Primary Clients, select the Add New button (FIG. 72).
FIG. 72
5. In the Add Primary Clients box shown in FIG. 73 enter the name of the Primary Client you are adding.
Click OK to close the screen and save the changes. The Primary Client’s name can be anything, as
long as it’s unique in the system and the same name is set in the client PC’s local configuration (using
Matrix Properties File Editor, page 140, or the Matrix client name property). Its often convenient to use
network host names, since the host name will be unique and is generally an easily remembered and
typed name, but its not required.
FIG. 73
6. The new Primary Client is added to the bottom of the list on the Primary Clients screen (FIG. 74). Note
that after entering a new Primary Client name, the name appears with its host name and port fields
blank. These fields will be populated automatically the next time the Primary Client connects with the
Matrix Service Engine.
FIG. 74
67
Setup Screens
Transceivers _________________________________________
1. To display the Transceiver Screen, select Transceivers from the list on the Matrix System Panel.
FIG. 75
Transceivers use a radio frequency (RF) signal to facilitate communication between the Matrix PC and
other hardware components in the Matrix System. The number of transceivers a Matrix System can support is determined by the type of system (Basic/Professional/Premier) you have. Basic systems can only
have 1 transceiver; Professional systems can have 1 or 2 transceivers; and a Premier system can have up
to 8 transceivers. Each transceiver can support up to 150 RF devices.
The Transceiver screen shown in FIG. 76 is used to:
•
•
•
Set the system’s Network ID (used by all transceivers. )
Set the individual transceiver’s Transceiver ID
Assign a Primary Client to each Transceiver
FIG. 76
When you plug in a new transceiver, it appears as a new row on the PC Transceivers screen. If you exceed
the allowed number of transceivers for your system, they will not appear on the screen.
68
Setup Screens
The Transceiver instruction manual provides complete information about transceiver installation and registration with the Matrix PC.
NOTE: If you replace a transceiver in the system, whether you only have a Basic System with only one
transceiver or a Premier System with up to 8 transceivers, all meters, TLM’s and PAC’s must be re-registered even though the same Network and Transceivers ID’s are used.
2. To set the Network ID, select the Modify Network ID button shown in FIG. 77.
FIG. 77
3. From the drop-down menu of available Network ID numbers, select the Network ID number assigned to
your location (FIG. 78). Click OK to close the screen and save the changes.
NOTE: Clicking OK, even if the network ID was not changed, will cause all transceivers in the system to
promptly shut down and restart their communication link with the current network ID. If the network ID
was changed, any meter, pump air control (PAC), or tank level monitor (TLM) will not communicate with
the transceiver until they are re-registered with the current network ID and transceiver ID.
FIG. 78
4. The Network ID number selected now displays on the top of the Transceiver screen in the Network ID
field as shown in FIG. 76 and FIG. 77.
69
Setup Screens
Modifying Transceiver Information
1. When a transceiver is plugged into the PC USB port it automatically is added to the top of the list and
assigned the first available Transceiver ID number as shown in FIG. 79. Unplugging or powering down
the transceiver will not cause transceiver to disappear from the list of transceivers, although either
operation will cause communication over that device to stop immediately.
NOTE: Graco recommends unplugging the transceiver’s USB cable or power cable. Then pause for
approximately 5 seconds before plugging it back in.
When plugged in and powered up, the current network ID and the transceiver ID assigned to that transceiver will be loaded into the transceiver and the Transceiver ID will display on the transceiver. Any
changes to the transceiver or to the network ID will cause the transceiver to reload its configuration
settings. During this reload process, communication to system components will be disrupted.
FIG. 79
70
Setup Screens
2. To modify a transceiver’s profile, highlight the entry and then click the Modify button.
FIG. 80
3. The Modify screen shown in FIG. 81 displays. On this screen you can modify the Transceiver ID
assigned to the transceiver and assign a Primary Client. Although the USB ID is listed on this screen, it
is not an editable field. It is provided for information only.
NOTE: Clicking OK, even if the transceiver ID was not changed, will cause this transceiver to promptly
shut down and restart its communication link with the current network ID and transceiver ID. If the
transceiver ID was changed, any meter, pump air control (PAC) or tank level monitor (TLM) will not
communicate with the transceiver until they are re-registered with the current network ID and transceiver ID. When this restart cycle is complete, the transceiver will display its current transceiver ID.
FIG. 81
71
Setup Screens
4. To modify the Transceiver ID, click the arrow to display the drop-down menu. From the drop-down
menu select a Transceiver ID number that is not already being used by a Transceiver in the system
(FIG. 82). Click OK to close the screen and save the changes.
FIG. 82
NOTE: If you select a Transceiver ID number that is already being used by another Transceiver in the system, the error message shown in FIG. 83 displays.
FIG. 83
72
Setup Screens
5. To modify the Primary Client assigned to a transceiver, click the arrow next to the Primary Client field to
display the drop-down menu (FIG. 84). The purpose of assigning a Primary Client to a transceiver is to
properly route Parts Room Authorization (PRA) requests from meters to proper PC client. If PRA mode
is not being used, simply assign all transceivers to the default Matrix Console client.
For systems using the Parts Room Authorization (PRA) feature: The Primary Client assignment here
determines where a meter obtains dispense authorization. For a given meter in PRA mode, the authorization request appears on the screen of the Primary Client assigned to the transceiver the meter
uses.
Any transceiver/Primary Client assignment combination is allowed. For example: it is OK for all transceivers to be assigned the same Primary Client, or for each transceiver to have its own Primary Client.
FIG. 84
The drop-down menu contains a list of all Primary Clients that have been added to the Matrix System
on the Primary Clients screen, (page 65).
6. Select the Primary Client from the list. Click OK to close the screen and save the changes.
7. The updated Primary Client Profile displays in the Primary Client field as shown in FIG. 85.
FIG. 85
8. To completely remove a Transceiver from the list, highlight the Transceiver on the main Transceivers
screen. Click the Delete button. The Transceiver is then permanently deleted from the system. If the
transceiver is powered down (or unplugged from PC) and then powered back up (or plugged in), the
transceiver will again appear in the transceiver list.
73
Setup Screens
Fluids ______________________________________________
1. Select Fluids from the list on the Matrix System Panel.
FIG. 86
The screen shown in FIG. 87 displays a list of fluids that are entered into the system. It is used to add, edit
or remove a fluid from the system profile.
FIG. 87
74
Setup Screens
2. To create a profile and add a new Fluid to the Matrix system, click the Add New button.
3. On the Add Fluid screen type in a name for the fluid in the Fluid field (FIG. 88). For ease of identification
and reporting, it is recommended that short Fluid Names are used.
FIG. 88
4. Then choose a fluid type: anti-freeze 50/50, Gear Lube or Oil/ATF from the pull-down menu, that corresponds with the Fluid Name you entered. Click OK to close the screen and save the changes.
FIG. 89
5. The Fluid information displays on the Fluids screen as shown in FIG. 90.
FIG. 90
6. To modify the name assigned to a fluid or the type of fluid assigned to a name (FIG. 90) highlight the
entry listed on the main Fluids screen.
7. Click the Modify button to display the Edit Fluid screen shown in FIG. 91. When you have finished making changes, click OK to close the screen and save the changes.
FIG. 91
8. To permanently delete a fluid from the list, on the main Fluids screen, highlight the item you no longer
want on the list. Then click the Delete button.
75
Setup Screens
Tanks _______________________________________________
1. Select Tanks from the list on the Matrix System Panel.
FIG. 92
The screen shown in FIG. 93 displays. It is used to add, edit, remove and create a profile for the tanks in a
Matrix system. A tank is a geometric shape that holds the fluid dispensed by a Matrix meter. You will need
to complete the Fluids Profile described on page 74 before you can create the Tank profile(s) for your system.
FIG. 93
76
Setup Screens
2. Click the ADD NEW button to create a profile and add a new Tank to the Matrix system
3. The Edit Tank Profile screen shown in FIG. 94 displays.
FIG. 94
•
Tank Name: provide a name to identify the tank.
•
Fluid Name: from the pull-down list select the type of fluid the tank will hold. This field is created from
the information provided on the Fluids screen described on page 74.
•
Tank Capacity: provide a numeric entry representing the number of Gallons or Liters the tank will hold.
•
Units: from the pull-down list select the volumetric measurement the system is using - either Gallons
or Liters.
•
Length Units: from the pull-down list select the length measurement unit the system is using - either
Inches or Centimeters.
•
Tank Warning Level: works in tandem with the Tank Level Warning Type field to set the percent of full
(High) or empty (Low) criteria. For example, if the Tank Level Warning Type is set to High - 20%, an
alarm is sent when the fluid in the tank reaches a level of 80% full (20% from the top of the tank). If the
Tank Level Warning Type is set to Low - 20%, an alarm event is sent when the fluid in the tank reaches
a level of 80% empty (20% from the bottom of the tank).
•
Tank Level Warning Type: works in tandem with the Tank Level Warning field. Select either High or
Low (see Tank Warning Level for additional information).
77
Setup Screens
•
Tank Shape: select either vertical (default), cylinder or obround. Additional dimension information is
required for Cylinder and Obround shaped tanks (See FIG. 95).
NOTE:
• If a tank is cylindrical, but sits upright, select vertical.
• Cylindrical tanks can’t have belled ends.
Vertical Shape
Cylinder Shape
Obround Shape
FIG. 95
Tank Shape
Vertical tanks use the tank capacity to calculate tank volume. Cylindrical and obround tanks use the tank
dimensions to calculate tank volume.
1. When all required information for the tank profile has been supplied, click OK to close the screen and
save the changes. The tank is added to the list as shown in FIG. 96.
FIG. 96
2. To modify a Tank profile (FIG. 96) highlight the entry listed on the main Tanks screen as shown in FIG.
96.
Note: If the tank profile has already been configured with a tank level monitor (TLM - see TLM Section,
page 81), changing the tank profile will cause the new profile to be loaded into the TLM the next time it
communicates with the PC.
78
Setup Screens
3. Click the Modify button shown in FIG. 97 to display the Edit Tanks screen. When you have finished
making changes, click OK to close the screen and save the changes.
FIG. 97
4. To permanently delete a Tank from the list, on the main Tanks screen, highlight the item you no longer
want on the list. Then click the Delete button (FIG. 97).
Note: When the Run Screens are displayed the Tanks appear in the Matrix System Panel as shown in
FIG. 98.
FIG. 98
79
Setup Screens
Device Registration and Profiles
The following section uses the term “device” to generically refer to a Matrix meter, tank level monitor (TLM)
or pump air control (PAC) in explaining how these electronic components are identified and configured in a
Matrix system.
A unique device ID is embedded into every Matrix device and is the means by which the device successfully communicates with the PC.
The Matrix system installer/administrator must create a profile definition for every single device in the system. These profiles are created and maintained in the Matrix PC setup screens, organized by device type
(tank level monitor, pump air control, meter).
The general method for configuring a Matrix system is to:
1. Create a profile for each device. This profile defines what the device is named and how it should function within the system.
2. Register each device with the Matrix software. In the registration process, the device tells the PC what
type of device it is and it’s device ID.
3. Link each device ID to the proper device profile. This allows the PC to load the right profile into each
device.
Once a device’s device ID is linked to a profile, the profile is loaded into the device over the wireless transceiver link the next time it communicates with the PC. Whenever the device profile is changed, the new profile is again loaded into the device, requiring no user interaction to keep the device functioning according to
its defined profile. Once a device ID is linked to a profile, it cannot be assigned to another profile.
The timing of steps 1 and 2 can be interchanged; it’s not critical that the profiles be defined first or the
devices are registered first. What is important is that, for a specific device, both are done before trying to
accomplish step 3.
Note that in all but the smallest systems, it is a good idea to make a map of the Matrix system that identifies every Matrix component and corresponding device ID. This map will be an invaluable reference to correctly map device IDs to profiles. Initially, the installer is advised to learn how this process works by
experimenting with one or two devices before attempting to configure dozens of devices.
Profile record color-coding legend:
•
•
•
80
Yellow - Indicates profile is in the READY state. The profile is not yet linked to a device ID.
Green - Indicates profile is in the ASSIGNED state. The profile has been assigned to a device ID,
but it is not yet loaded into the device.
White - Indicates profile is in the CONFIGURED state. The profile has been linked to a device and
the profile has been loaded into the device.
Setup Screens
Tank Level Monitor (TLM)_______________________________
1. Select Tank Level Monitors from the list on the Matrix System Panel.
FIG. 99
The screen shown in FIG. 100 is used to add, edit, remove and create a profile for the Tank Level Monitors
(TLM’s) in a Matrix system. Each Matrix tank level monitor (TLM) has embedded in it a unique device ID.
The device ID is what differentiates one TLM from another.
The purpose of the tank level monitor profile setup page is to define the individual profile, or settings, that
should be loaded into each TLM. The TLM profile includes tank dimensions and a reporting schedule.
The TLM profile list will contain one profile for each tank level monitor in the system. Each profile is linked
to a TLM via the TLM device ID. The device ID appears in the PC by way of a registration process.
NOTE: Tank Level Monitor (TLM) instruction manual provides complete information about TLM installation
and registration with the Matrix PC. Instructions are also provided in the How to Register a Tank Level Monitor Appendix A of this manual on page 137.
81
Setup Screens
FIG. 100
2. To create a profile and add a new Tank Level Monitor to the Matrix system, click the Add New button
(FIG. 100).
82
Setup Screens
3. The Add TLM Profile screen shown in FIG. 101 displays.
FIG. 101
•
TLM ID:
1. Set the TLM dipswitches and register it with the PC. See the TLM instruction manual for complete
instructions.
2. On the PC screen shown in FIG. 101, select the Link button and from the drop-down list select the
TLM you are creating this profile for. This will link the TLM to the Matrix PC and enable communication between the two devices in the system.
After clicking the “Link” button the “Link” button in FIG. 101 will no longer be active and instead an “Unlink”
button is active. Clicking the “Unlink” button breaks the association between this TLM and the Matrix PC.
•
Tank Name: from the drop-down list select the tank the TLM is measuring. This list is created from the
information provided on the Tanks screen described on page 76
•
Fluid: The Fluid profile is associated to the tank you select and was created on the Tank setup screen
This information is only provided for reference on this screen and is not an editable field on this screen.
•
Units: The Units profile is associated to the tank you select and was created on the Tank setup screen.
This information is only provided for reference on this screen and is not an editable field on this screen
83
Setup Screens
•
Battery Warning Level: Determines when a warning message is generated to notify the user how
much of the battery’s charge is remains. This value is expressed as a percentage of a fully charged
battery. (A fully charged battery is 100%.)
•
Fluid Full Height (H1): Measurement of fluid in the tank measured from the top of the tank to the full
level.
•
Fluid Full to Bottom of Extension Tube (H2): Measurement of distance between the top of the full
level in the tank and the bottom of the TLM tube. This measurement must be between 0 - 20 inches
(0 - 50 cm).
•
Reading Schedule: Defines the frequency at which tank level reports are sent to the Matrix PC. Up to
10 hourly readings can be sent in a 24 hour period.
NOTE: The frequency of reporting is directly related to the TLM battery life. The more daily reports, the
shorter the life of the tank level monitor’s batteries.
3. When all fields have been completed, click the OK button on the bottom of the Add TLM Profile
Screen. The profile is added to the top of the list. “Assigned” in the Status column confirms the profile
is complete. “Ready” will appear in the Status column when the profile is incomplete. Notice in FIG. 102
the TLM ID field is blank indicating a TLM is not linked to Matrix system.
FIG. 102
4. To modify a TLM profile highlight the entry listed on the main TLM screen.
5. Click the Modify button to display the Edit TLM Profile screen. When you have finished making
changes, click OK to close the screen and save the changes.
6. To permanently delete a TLM from the list, on the main TLM screen, highlight the item you no longer
want on the list. Then click the Delete button.
NOTE: A deleted TLM must be re-registered with the Matrix PC if it is going to be used in the system.
Refer to the TLM instruction manual for complete TLM Registration instructions.
84
Setup Screens
7. You can view a list of the registered TLM’s that have not been assigned a profile by clicking the View
Registered TLM’s button.
FIG. 103
8. The Clear List button removes all registered TLM’s from the system (FIG. 103). These TLM’s will have
to be re-registered with the Matrix PC. See the TLM instruction manual for complete TLM registration
instructions.
85
Setup Screens
Pump Air Control (PAC)________________________________
1. To display the Pump Air Control setup screen, select Pump Air Control from the list on the Matrix System Panel.
FIG. 104
The screen shown in FIG. 105 is used to name, link, unlink and modify a Pump Air Control (PAC) in a Matrix
system. You can only have one PAC for each pump in your system. The PAC is an accessory that can add
more functionality to your Matrix system but is not required for basic operation.
FIG. 105
2. Click the Add New button.
3. The Add PAC Profile screen is shown in FIG. 106. On this screen you are prompted to name the PAC.
After you type the name of the PAC in the field, click OK to close the screen and save the changes.
86
Setup Screens
You will notice that information cannot be typed in the PAC ID field. The PAC ID is unique to a specific
PAC and appears in this field when you click the Link button creating the Link between the PAC and the
Matrix PC.
FIG. 106
4. After you have named the PAC, click the link button. The Profile/ID Assignment screen shown in FIG.
107 displays. From the list of registered Pump Air Controls, select a PAC from the list. Click OK to close
the screen and save the changes. A complete description of the PAC registration procedure is provided
in the Pump Air Control instruction manual. Instructions are also provided in the How to Register a
Pump Air Control section in Appendix B of this manual on page 138.
FIG. 107
87
Setup Screens
5. The PAC ID number displays in the PAC ID field (FIG. 108). Click OK to close the screen and save the
changes.
FIG. 108
Notice the “Link” button in FIG. 108 is no longer active and instead an “Unlink” button is active. Clicking the
“Unlink” button breaks the association between the PAC and the Matrix PC.
6. The Linked PAC appears on the main screen as shown in FIG. 109.
FIG. 109
88
Setup Screens
7. To modify the name of the PAC click the “Modify” button.
8. The Edit PAC Profile box shown in FIG. 110 displays. To change the PAC name, type a new name in the
PAC Name box and click OK to close the screen and save the changes.
This screen can also be used to “Unlink” the registered PAC by clicking the “Unlink” button.
FIG. 110
89
Setup Screens
Meters ______________________________________________
1. To display the main Meters setup screen, select Meters from the list on the Matrix System Panel (FIG.
111).
FIG. 111
The screen shown in FIG. 112 is used to add, edit, remove and create a profile for the Meters in a Matrix
system.
FIG. 112
90
Setup Screens
2. Click the Add New Button to create a profile and add a new Meter to the Matrix system.
3. The Add Meter Profile screen shown in FIG. 113 displays.
FIG. 113
•
Meter Name: Type in a name for the meter (typically a number, maximum 11 characters).
•
Meter ID: The Meter ID is unique to a specific meter and appears in this field on the PC after you click
the Link button which creates the Link between the meter and the Matrix PC.
•
Tank: Click the Tank drop down list to select the tank you will be dispensing from with this meter.
•
Units: Click the Units drop down list to select the dispense measurement unit.
91
Setup Screens
•
Calibration - Automatically displayed when a tank is selected. These values represent a global calibration default setting, meaning the calibration number appears on all meter setup screens. You can
change the calibration for an individual meter using this screen. To change the meter’s calibration:
a. Dispense fluid into a clean, calibrated, volumetric measuring flask until the meter display indicates
1 quart (Metric, 1 liter) of fluid has been dispensed.
b.
Compare factor from Table 1 (below) to your meter.
Your calibration number may vary slightly due to temperature or rate of flow.
Table 1:
Calibration
Fluid
•
English
Metric
Oil (10W30)
172
182
Gear Lube
172
182
ATF
172
182
Antifreeze
150
168
Mode: Click the Meter Mode drop down list to select Manual, Preset or Restricted Preset.
•
•
•
Manual - amount dispensed is determined by the operator.
Preset - the meter is programmed for a default preset volume. The preset volume can be modified
on a work order to work order basis when sending work orders from the PC. The preset volume
can always be increased or decreased by any amount at the meter prior to beginning the dispense.
Also see Topoff Parameters covered later in this meter section.
Restricted Preset - exactly the same as Preset mode, except the preset volume cannot be
increased at the meter.
•
Topoff: A percentage of the preset volume that can be (at the meter operator’s discretion) dispensed
after the preset amount has been reached. The options are 0, 5, 10, 15, 20, 25 and unlimited.
•
Preset: Three default mounts of fluid that can be selected for dispense if Preset or Restricted Preset is
selected.
•
Security Type: Determines how fluid can be dispensed using the meter.
•
•
•
92
PIN Code: PIN Code (Personal Identification Number) means that a four digit number must be
entered at the meter before every new dispense to obtain dispense authorization.
Parts Room Authorization: This mode provides highest level of security and requires a Parts
Room Administrator to authorize each dispense.
System Monitoring: When system monitoring is selected, no security authorization is required
prior to making a dispense. Any amount of fluid dispensed is automatically sent by the meter to the
PC where it is recorded for future reference.
Setup Screens
•
Emergency Code - Four digit emergency override. This number is used at the meter to override all
meter programming should there be a loss of RF signal. It allows the user to continue dispensing fluid
even though the meter is not receiving an RF signal.
NOTE: If the system emergency code is used to override the meter program, the meter MUST be registered into the system after the RF signal has been restored.
•
Use Work Orders - Choose Yes or No from the drop down list.
•
Yes - the meter will use work orders. In order to dispense fluid from this meter, the user must enter
a work order at the PC or meter (when Work Order Entry is allowed at the meter). The meter operator selects the work order from a list that displays on the meter screen. The PC tracks the fluid
dispensed with this work order number.
A complete description of the Work Orders can be found in the Matrix 15 Meter instruction manual
313046 and in the Assigning Work Orders at the PC section of this manual beginning on page 123.
•
No - the meter will not use work orders. Fluid dispenses will only be tracked by the meter.
Depending on which security type is selected there may be some meter/PC interaction that happens to be able to dispense fluid; this setting only specifies whether the dispensed fluid is tracked
by a work order.
•
Work Order Entry at Meter - Choose Yes or No from drop down list. This parameter is only selectable
if Use Works Orders is Yes.
•
Yes - enter a work order on the meter keypad. With this setting work orders can be sent from the
PC or entered at the meter.
•
No - work orders cannot be entered at the meter, they can only be sent from the PC.
•
Use Vehicle ID - Choose Yes or No from drop down list. When Yes is selected the vehicles identification number (i.e.., VIN) is used to identify which vehicle received the fluid dispense (40 characters
max). This feature will most often be used to track and manage large fleets dispensing fluids into the
same vehicle routinely.
•
Battery Warning Level - Choose when a warning is sent to the PC that the battery strength is weakening. Can select to be notified when the battery level is down to 5, 10, 15, 20 or 25 percent.
•
Language - Drop down list of languages choices to display messages (such as work order) on meter
display.
•
PAC - Selects which PAC (pump air control) is used by the specific meter. None is the default option
since a Matrix system does not require the use of PAC.
NOTE: If any field in the profile is changed, changes will not be loaded into the meter until it goes to sleep
and wakes up again or is registered again.
93
Setup Screens
•
LINK/UNLINK button - When all parameters on the Meter Profile screen have been completed, click
the Link button to display the Meter Profile/ID Assignment screen shown in FIG. 114. From the list of
registered Meters, select a meter to associate the profile to from the list. Click OK to close the screen
and save the changes.
FIG. 114
4. The Meter ID number is added to the Add Meter Profile Screen.
5. Click OK to close the screen and save the changes. Notice, the new meter is added to the list of meters
in the Matrix system.
NOTE: When the Run Screens are displayed the Meter(s) appear in the Matrix System Panel as shown in
FIG. 115.
FIG. 115
94
Setup Screens
System Layout _______________________________________
1. To display the main System Layout setup screen, select System Layout from the list on the Matrix
System Panel (FIG. 116). Before you setup the System Layout you must first add tanks (page 76) and
meters (page 90).
FIG. 116
The System Layout screen shown in FIG. 117 displays.
FIG. 117
95
Setup Screens
2. Click the Edit Layout button to create a new group.
3. The Edit System Layout Configuration screen shown in FIG. 118 displays.
FIG. 118
4. Click the Add Group button (FIG. 118) to create a new device group.
5. The Edit Device Group Name box shown in FIG. 119 displays. In the space provided type a name for
the group you are creating. Click OK to close the screen and save the changes.
FIG. 119
96
Setup Screens
6. A folder is added on the Matrix System side of the screen as shown in FIG. 120.
FIG. 120
7. Drag and drop the meters and tanks from the Ungrouped Meters and Tanks side of the screen to the
folder on the Matrix System side of the screen.
FIG. 121
8. The selected tanks and meters now appear under the folder icon on the Matrix System side of the
screen as shown in FIG. 122.
97
Setup Screens
FIG. 122
9. There is no limit to the number of groups you can create. However, each device can only appear in one
group. Use the Add Group button to create additional groups.
10. To Rename a group, use your mouse to select the group folder on the list on the Matrix System side of
the screen. Click the Rename Group button (FIG. 122).
NOTE: Changing the name of the Group folder does not delete the contents of the folder.
98
Setup Screens
11. To Delete a group, use your mouse to the select the group folder on the Matrix System side of the
screen. Click the Delete Group button (FIG. 122).
a. If there are tanks and/or meters in the Group Folder the Error Message box in FIG. 123 displays
reminding you that the folder must be empty before you can delete it. Click OK to close the screen
and save the changes.
FIG. 123
b.
Drag and drop the tanks and meters in the Group folder back to the Ungrouped Meters and Tanks
area on the screen.
c.
Use the mouse to the select the group folder on the Matrix System side of the screen again. Click
the Delete Group button. The Delete Device Group prompt displays asking if you are sure you want
do delete the Device Group: named “X “ (in FIG. 124 below, the folder is named Group 1). Click the
Yes to delete the Group folder or No if you do not want to delete it.
FIG. 124
99
Setup Screens
12. When you are finished creating or modifying group folders, click OK to close the screen and save the
changes. The Group(s) you created are displayed in the Matrix System column (FIG. 125).
FIG. 125
NOTE: When the system is in Operation mode the Group(s) you created are listed on the Matrix System
panel of the Main Operation screen (FIG. 126). Notice in FIG. 126 any tanks or meters that have not been
assigned to a group are displayed as a separate line item in the Matrix System Panel.
FIG. 126
100
Setup Screens
E-Mail ______________________________________________
Select E-Mail from the list on the Matrix System Panel.
FIG. 127
The the e-mail event screen shown in FIG. 128 is only used if you have Tank Level Monitors (TLM) in your
system.
FIG. 128
101
Setup Screens
An e-mail notification is sent to responsible parties based on the following tank related events:
•
Missed Tank Level Reading: Tank level monitors can be programmed to measure the tank level at
predetermined times and report that information to the PC. If the tank level monitor is programmed to
report at a specific time, this event is sent if no report is received at the PC within 55 minutes. For
example, if the TLM is programmed to report tank level at 2:00 PM and no reading is received at the
PC by 2:55 PM, the reading is considered missed and an e-mail will be sent. This event is usually sent
to the Matrix System Administrator.
•
Tank Low Level or High Level Warnings: If the tank level falls below the Low/High Level warning
threshold programmed for the tank, an e-mail will be sent. These events are usually sent to the fresh
oil supplier, the waste oil recycler, and/or the Matrix system administrator.
•
Current Tank Volume: The current tank volume can be e-mailed as a scheduled event. This event is
usually sent to the fresh oil supplier, the waste oil recycler, and/or the Matrix system administrator.
•
Tank Volume History: A history of tank volume readings can be e-mailed as a scheduled event. This
event is usually sent to the Matrix system administrator.
It is possible for the Missed Tank Level Reading and Low/High Level Warning events to occur multiple times per day, but an e-mail for that particular event will be sent only once per day. For example, if
the tank level falls below the configured warning level, each successive meter dispense from that tank
will generate a pop-up Low Tank Level warning for that tank. This will continue until the tank is filled
above the warning level—but the e-mail notification will happen only the first time it occurs on that day.
Graco strongly recommends that the End User’s Information Systems personnel be involved in the
following Matrix configuration.
E-Mail Configuration - New or Edit Configuration
1. To setup the Matrix system for e-mail notification or change the existing e-mail configuration,
click the Edit Configuration Button (FIG. 129).
FIG. 129
102
Setup Screens
2. The E-mail Configuration screen shown in FIG. 130 displays.
FIG. 130
•
From E-mail Address: Recipients of any e-mail sent by Matrix will appear to come from the
address entered here. Typically, this is the e-mail address of the person responsible for managing
the bulk oil tank deliveries and pick-ups at the Matrix site.
•
SMTP Server Address for Outgoing Mail: The address of the mail server to which Matrix transfers outbound e-mail. This address can be obtained from either the Internet service provider or
from IT personnel at the site. Some Internet service providers change the SMTP address frequently (e.g.. AOL). The Matrix e-mail functionality will not work with these Internet service providers.
•
SMTP Port: By default, when sending e-mail, Matrix will connect to the specified SMTP mail
server on Port 25. If the server is using a different port, specify it here.
•
Use Authentication/User Name/Password – some mail servers require authentication in the
form of a user name and password. If this is the case, check the check box and enter the appropriate user name and password here. Otherwise, leave the check box unchecked and the user name
and password fields blank.
3. Click OK to close the screen and save the changes.
103
Setup Screens
Test Configuration Button
1. To verify the outgoing e-mail information you setup on the E-mail Configuration screen is correct, click
the Test Configuration button (FIG. 131).
FIG. 131
2. The E-mail Test screen shown in FIG. 132 displays. Type an e-mail address to send the test message
to and click the OK button to send the test e-mail.
FIG. 132
3. Verify the test e-mail was received at the destination e-mail address. If it is not received, you will need
to edit the configuration information and retry the test. If the test e-mail is received at the destination
e-mail address, no further testing of the configuration is necessary.
104
Setup Screens
E-Mail Schedule
The e-mail schedule portion of the screen shown in FIG. 133 is used to define when and why Matrix generates an e-mail, to edit a scheduled e-mail or to delete scheduled e-mail notices.
FIG. 133
New Schedule Button
1. Click the New Schedule button to display the E-mail Schedule setup screen shown in FIG. 134.
FIG. 134
•
E-mail Event: There are 4 defined events you can choose from in the E-Mail Event drop down
menu. These are events that people will want to know happen in the Matrix System. The last three
events on the following list are the most common selections.
- Missed Tank Reading Report - generates e-mail event if a scheduled tank reading is missed.
- Tank Level Low - generates e-mail event if level of fluid in tank is low
- Tank Level High - generates e-mail event if level of fluid in tank is too high
- Tank Volume Report - generates an e-mail event reporting the current volume level of fluid in
tank daily, at a specific time or on a weekly or monthly basis at a specific time.
105
Setup Screens
•
To: List of e-mail addresses e-mail events are sent to. After an address is typed in the field, the
Enter key on your keyboard adds a blank line for the next recipient’s e-mail address. You must provide at least one e-mail address. The error message shown in FIG. 135 is sent if you click the OK
button without providing e-mail address.
FIG. 135
•
Subject: Identifies reason for e-mail message being sent. You must provide a subject. The error
message shown in FIG. 136 pops up if you click the OK button without providing a Subject.
FIG. 136
•
Tanks: List of Tanks in the Matrix System. Select a tank you are setting up for e-mail reporting.
from the list of Available Tanks on the right side of the screen. Click the RIGHT direction arrow to
move the highlighted/selected tank to the Chosen Tanks list. You can put more than one tank on
the Chosen Tanks list.
•
Schedule: If you chose the Tank Volume Report E-Mail event, you will be prompted to add additional parameters:
- Daily - sets up e-mail events for each day at a specific time. The default setting for Daily notifications is at midnight (00.00).
- Weekly - sets up e-mail events for a specific day and time each week. The default setting for
weekly notification is midnight (00.00) on Sunday.
- Monthly - sets up e-mail events for a specific date and time each month. The default setting for
monthly notification is midnight (00.00) on the last day of the month.
- Time - sets time of day the e-mail event is sent
- Day of the week - when weekly reports are selected, sets the day of the week the e-mail is sent
- Day of the month - when monthly reports are selected, sets the date during the month the e-mail
is sent.
NOTE: If you do not set these parameters the defaults will be saved when you click the OK button.
2. After all required information is entered, click OK to close the screen and save the changes.
106
Setup Screens
3. The e-mail events you created are shown in the E-Mail Schedule portion on the main E-Mail Configuration screen as shown in FIG. 137.
FIG. 137
Edit Schedule Button
To modify an e-mail event:
1. Highlight the e-mail event you want to modify and click the Edit Schedule button shown in FIG. 138.
FIG. 138
2. The E-Mail Schedule screen shown in FIG. 134 on page 105 displays. When you have finished making
changes, click OK button to close the screen and save the changes.
107
Setup Screens
Delete Schedule Button
To delete an e-mail event, highlight the e-mail event you want to delete and click the Delete Schedule button shown in FIG. 139. After you click the Delete Schedule button, the item is removed from the list.
FIG. 139
View E-Mail Log Button
Provides information for the IT people to use for troubleshooting in the event the E-mail notification feature
is not functioning correctly. Provides a log of what Matrix has done in its attempt to send out e-mail.
Click the View E-Mail Log button (FIG. 140).
FIG. 140
The E-mail Session Logs screen is shown in FIG. 141.
NOTE: In the example shown in FIG. 141 there are no error events listed. In the event there is a problem,
the Session Date, Session Status and Session Log columns would contain pertinent data.
FIG. 141
108
Setup Screens
Vehicle Inventory _____________________________________
1. Select Vehicle Inventory from the list on the Matrix System Panel (FIG. 142).
FIG. 142
The screen shown in FIG. 143 is used to create vehicle groups and identify which specific vehicles are in
each group.
FIG. 143
109
Setup Screens
2. To create a new Vehicle Group, click the New Group button (FIG. 144).
FIG. 144
3. The Add Vehicle Group text box shown in FIG. 145 displays. This box is used to assign a Group Name
to identify the vehicles you are putting together in a group. Click the OK button to close the box and
save the name.
FIG. 145
4. The name(s) of the vehicle group(s) you created in Step 3 (above) is added to the list of vehicle groups
that is displayed on the Vehicle Groups side of the screen. In FIG. 146 four vehicle groups are listed:
Buses, Small Vans, 4-Wheel Drive Trucks and 2-Wheel Drive Trucks.
FIG. 146
110
Setup Screens
5. To add vehicles to a group, click the Add Vehicles button.
FIG. 147
6. The Add Vehicle screen shown in FIG. 148 displays.
FIG. 148
•
•
•
Vehicle Group Name - Drop down list, automatically populated from the Groups you created in
Steps 2. and 3.
Vehicle ID - Customer assigned number that is used to distinguish a specific vehicle from any
other vehicle in the fleet.
Vehicle Name - Identification name assigned to the vehicle.
a. From the drop down Vehicle Group Name box, select a vehicle group.
b. Type the customer assigned Vehicle ID (i.e., VIN) number in the Vehicle ID field.
c. Name the vehicle with a name to help readily identify the vehicle.
d. Click OK button the close the screen and save the new information.
7. The vehicles will only be displayed on the main Vehicle Inventory Screen when the specific group it is
associated with is highlighted. In the example provided in FIG. 149 the Vehicle Group Buses is highlighted (A). Notice that the Group Name “Buses” has been added at the end of the Vehicles in Group
column title (B) and the list displayed in that column only contains the Buses that are in the fleet inven-
111
Setup Screens
tory. There are not any Small Vans, 4-Wheel Drive Trucks or 2-Wheel Drive Truck. Those vehicles will
display when those categories are selected.
FIG. 149
Import Vehicles Button
If the vehicles in your fleet are inventoried on a separate .CSV formatted document, the entire document
can be imported into the Matrix Vehicle Inventory Screen using the Import Vehicle Button, eliminating the
need to add each vehicle as a separate entry.
The .CSV document must be named exactly as follows: vehicle group, vehicle ID, vehicle name.CSV.
1. Click the Import Vehicles button.
2. The warning message shown in FIG. 150 pops up, notifying you that any vehicles you have already
added to the group will be replaced by the vehicles in the imported file.
FIG. 150
3. If you want to proceed with importing a list of vehicles, click the Yes button. If you do not want to import
the vehicle list, click the NO button.
4. After clicking the Yes button, the PC switches to the Windows environment to search for your file.
In the example shown in FIG. 151, My Documents pops up and the .CSV file containing the file XYZ
Fleet Inventory is shown.
112
Setup Screens
Depending on the way Windows is setup on your operating system, you may have to access a drive
through My Computer to find the file.
FIG. 151
5. Select the file from the list. Click the OK button to close the screen and import the list.
113
Setup Screens
Reports_____________________________________________
1. Select Reports from the list on the Matrix System Panel.
FIG. 152
Matrix generates a variety of reports related to data it collects while Matrix is operating. Matrix Reports
include:
•
•
•
•
•
•
•
114
PIN Activity - page 115
PRA Activity - page 116
E-mail Activity - page 117
Current Tank Volume - page 119
Tank Reading History - page 119
Dispense History - page 120
System Configuration - page 121
Setup Screens
•
PIN Activity (FIG. 153):
FIG. 153
•
•
•
Report Name: Assigned name given to the report. This name will appear on the top of the report
Output Format - PDF/CSV: Type of format for file that will be generated when you select RUN
REPORT button
Date Range - Start/End (or choose range): Specifies beginning and end dates covered by the
report. Available, predefined, range choices include:
✓ Today
✓ Yesterday
✓ Last 5 days
✓ Last 7 days
✓ Last 30 days
✓ Month to date
✓ Year to date
•
•
•
115
Sort Order - Available Fields: The order, available fields are sorted in the report
Up or Down Buttons: Shifts highlight field for sort order Up/Down
Run Report Button: Generates report in output file format
Setup Screens
•
PRA Activity Screen (FIG. 154)
FIG. 154
•
•
•
Report Name: Assigned name given to the report. This name will appear on the top of the report
Output Format - PDF/CSV: Type of format for file that will be generated when you select RUN
REPORT button
Date Range - Start/End (or choose range): Specifies beginning and end dates covered by the
report. Available, predefined, range choices include:
✓ Today
✓ Yesterday
✓ Last 5 days
✓ Last 7 days
✓ Last 30 days
✓ Month to date
✓ Year to date
•
116
Run Report Button: Generates report in output file format
Setup Screens
•
Email History (FIG. 155)
FIG. 155
•
•
•
Report Name: Assigned name given to the report. This name will appear on the top of the report
Output Format - PDF/CSV: Type of format for file that will be generated when you select RUN
REPORT button
Date Range - Start/End (or choose range): Specifies beginning and end dates covered by the
report. Available, predefined, range choices include:
✓ Today
✓ Yesterday
✓ Last 5 days
✓ Last 7 days
✓ Last 30 days
✓ Month to date
✓ Year to date
•
117
Run Report Button: Generates report in output file format
Setup Screens
•
Current Tank Volumes (FIG. 156)
FIG. 156
•
•
•
•
•
118
Report Name: Assigned name given to the report. This name will appear on the top of the report
Output Format - PDF/CSV: Type of format for file that will be generated when you select RUN
REPORT button
Sort Order - Available Fields: The order available fields are sorted in the report
Up or Down Buttons: Shifts highlight field for sort order Up/Down
Run Report Button: Generates report in output file format
Setup Screens
•
Tank Reading History (FIG. 157)
FIG. 157
•
•
•
Report Name: Assigned name given to the report. This name will appear on the top of the report
Output Format - PDF/CSV: Type of format for file that will be generated when you select RUN
REPORT button
Date Range - Start/End (or choose range): Specifies beginning and end dates covered by the
report. Available, predefined, range choices include:
✓ Today
✓ Yesterday
✓ Last 5 days
✓ Last 7 days
✓ Last 30 days
✓ Month to date
✓ Year to date
•
•
•
•
•
•
119
Sort Order - Available Fields: The order available fields are sorted in the report
Up or Down Buttons: Shifts highlight field for sort order Up/Down
Filter Criteria (Device Group and/or Tank Check Box): Allows the ability to filter out certain data
Report Definition: File name assigned to the report settings
Load or Save Button: Saves or loads report definition
Clear or Run Report Button: Clears all field to default report settings. Generates the report in the
output file format.
Setup Screens
•
Dispense History (FIG. 158)
FIG. 158
•
•
•
Report Name: Assigned name given to the report. This name will appear on the top of the report
Output Format - PDF/CSV: Type of format for file that will be generated when you select RUN
REPORT button
Date Range - Start/End (or choose range): Specifies beginning and end dates covered by the
report. Available, predefined, range choices include:
✓ Today
✓ Yesterday
✓ Last 5 days
✓ Last 7 days
✓ Last 30 days
✓ Month to date
✓ Year to date
•
•
•
•
•
•
120
Sort Order - Available Fields: The order available fields are sorted in the report
Up or Down Buttons: Shifts highlight field for sort order Up/Down
Filter Criteria (Device Group and/or Tank Check Box): Allows the ability to filter out certain data
Report Definition: File name assigned to the report settings
Load or Save Button: Saves or loads report definition
Clear or Run Report Button: Clears all field to default report settings. Generates the report in the
output file format.
Setup Screens
•
System Configuration (FIG. 159)
FIG. 159
•
•
•
•
121
Output Format - PDF or CSV: Type of format for file that will be generated when you select RUN
REPORT button
Include all Setup Parameters Checkbox: Generates all setup parameters when the report is run
Setup Report Content (Fluid, Tanks, Tank Level Monitor, Pump Air Controls, Meters, Users,
System Parameters, Email Configuration check boxes): Selects specific setup parameters to
be generated in the report
Run Report button: Generates report in output file format
Work Orders
SECTION
6
Work Orders
122
Work Orders
Work Orders
Work Orders and Job Codes
The System Administrator can setup the meter profile to process work orders using one of the following
methods:
•
•
•
Work Order/Job Code at the PC only
Work Order/Job Code at the PC and Meter
Global Work Orders
Work Orders can have a maximum of (8) characters. The Job Code can have a maximum of (3) characters.
The Work Order number is separated from the Job Code with a dash (-).
The numbers, 0 - 9; alphabet characters, A - Z; and period (.), forward slash (/) and dash (-) or space
characters can be used when assigning a Work Order or Job Number. One Work Order can require more
than one service.
Note: One naming convention that can be implemented for identifying different services on a Work Order is
adding an extension to the end of the order number (i.e., 123456-oil, 123456-ATF).
The meter can receive any number of work orders. New work orders added at the PC will appear at the end
of the work order list. This is known as the First In - First Out Method.
On the meter, the UP or DOWN ARROWS are used to scroll through the list of entered work orders.
Work orders entered at the meter appear at the beginning of the Work Order list on the meter and are
placed ahead of Work Orders previously entered on the PC.
Assigning Work Orders and Job Codes from the PC
Work Orders and Job Codes can be assigned to a meter from the PC using the “Work Order Queue” in the
software. This feature is password protected.
•
The System Default for Use Global Workorder (page 48), must be set to NO.
•
On the Meter Setup screen (page 90), Use Work Orders and Work Order Entry at Meter must be set to
YES.
In the System Administrator Defined Groups area of the Matrix Main Screen (A), select the meter you are
sending the Work Order to (FIG. 160).
123
Work Orders
A
FIG. 160
2. In the Work Order Queue section (B) of the screen click the Add button (C) and in the pop-up box (D)
type in your User name and Password. Click OK.
D
FIG. 161
124
C
Work Orders
3. On the Add Work Order screen, enter:
•
Work Order and Job Code numbers - See Work Orders and Job Codes on page 123 for field
requirements.
•
Preset amount -- amount associated with work order.
FIG. 162
Click OK to add the work order to the Work Order Queue.
4. A new line appears in the Work Order Queue area of the screen.
125
Work Orders
Entering a Global Work Order
You must have a System Administrator or Global Work order privileges to access the Global Work Order
creation screens and Global Workorders must be set to YES on the System Default setup screen, page 48.
1. Select the Global Work Orders tab (FIG. 163).
FIG. 163
2. Click the Add button to enter a new work order in the system.
3. The popup box shown in FIG. 164 appears for you to provide a User Name and Password.
FIG. 164
4. The Add Work Order popup screen is shown in FIG. 165.
Work Order Number
FIG. 165
126
Work Orders
This screen is used to enter:
•
Fluid - type of fluid you will dispense.
•
Group - (optional selection). Defaults to Matrix System. If you choose a group instead, only the meters
in that specific group will be able to select that work order.
•
Work Order Number and Job Code - Work Orders can have a maximum of (8) characters and The Job
Code can have a maximum of (3) characters. The meter can receive any number of work orders and
Job Code Numbers. The Work Order number is separated from the Job Code with a dash (-). The
numbers, 0 - 9; alphabet characters, A - Z; and period (.), forward slash (/) and dash (-) or space characters can be used when assigning a Work Order or Job Number. One Work Order can require more
than one service.
•
Preset amount - amount associated with work order.
•
Units of Measure - English (Gallons, Quarts or Pints) or Metric (Liter) measurement value.
Click OK to add the work order to the Global Work Order Queue.
Adding Global Work Orders to the Meter
1. In the System Administrator Defined Groups area of the Matrix Main Screen (A), select the meter you
are sending the Work Order to (FIG. 166).
B
A
C
FIG. 166
2. In the Work Order Queue section (B) of the screen click the Add button (C) (FIG. 166). A list of work
orders available to that meter displays.
NOTE: A meter will only display global work orders whose fluid and group assignments match the
meter’s defined parameters.
127
Work Orders
3. In the pop-up box (D) (FIG. 167) type in your user name and password. Click OK.
D
FIG. 167
4. Highlight the Work Order that you want to associate with the meter, then click the OK button.
5. The Work Order is added to the Queue; First In - First Out method. New Work Orders appear at the
end of the list.
NOTE: If the volumetric units of the meter differs from those specified on the Work Order, the Work
Order Preset Amount will be converted to use the units programmed into the meter.
Creating & Viewing Work Orders on the Meter
Refer to the Matrix 15 instruction manual for complete instructions for creating and viewing work orders at
the meter.
128
Frequently Asked Questions (FAQ)
SECTION
7
Frequently Asked
Questions (FAQ)
129
Frequently Asked Questions (FAQ)
Matrix 3 FAQ
1. Q. When using the “Balanced” or “Power Saving” power plans in Vista, the default setting
before the PC goes to sleep, shuts down the USB ports, and the meters show “No PC Signal”, is 1 hour.
A. This condition is known as the Hibernation Mode. Matrix 3 cannot run efficiently on a system when this feature is enabled. There are two setup screens that must be changed to stop
the PC from going into the Hibernation Mode:
•
•
•
The first is to set the “Computer to Sleep” option to NEVER.
The second change is located is under “Advanced Settings”.
Instructions for changing these default settings are provided in the Installation Instructions, the
Hibernation Mode section, beginning on page 29.
2. Q. An error message popped up when I was installing the Silicon Labs drivers on a Matrix 3 system.
A. This error happens if you have Symantec Endpoint Protection (SEP) software. If you know you have
SEP, try to disable it or turn it off for the duration of the Matrix Setup process.
To proceed with the Matrix 3 software installation:
If you are NOT able to disable SEP a. When you get to the point of installing the Matrix transceiver drivers, click NEXT to proceed as you
ordinarily would. The driver installation file will attempt to run; it will fail and a message from Windows will appear asking if you want to send an error report to Microsoft.
b.
Click “Don’t Send” and complete the Matrix installation.
c.
When installation is finished, reboot the PC.
d. As the PC begins to start up again, press the F8 key to access the Windows startup menu options.
e. Choose “Safe Mode with Networking”. This will launch Windows without enabling SEP. You probably will have to acknowledge one or two dialogs that Windows will pop up as it loads.
f.
Once Windows is running in safe mode, open Windows Explorer and navigate to the Matrix installation directory (default is “C:\Program Files\Graco\Matrix3”. In the “C:\Program
Files\Graco\Matrix3\XcvrServer\vcp” folder, double click on the CP210xVCPInstaller.exe file to
manually run the driver installer.
g. When the driver installer completes, shut down Windows and restart in the normal way. Matrix
should detect any Graco transceivers or RS422 converters when powered up and plugged into the
USB bus.
If you are able to disable SEP a. Disable SEP before beginning Matrix installation and install Matrix as normal.
b.
130
When complete, enable SEP before rebooting the PC.
Frequently Asked Questions (FAQ)
3. Q. Are there any additional upgrade procedures that must performed to the meters, if I have multiple
transceivers connected to multiple PC’s?
A. When upgrading meter firmware in a system, you need to load the firmware file at the PC where the
transceiver is plugged in. In systems where there are transceivers plugged into multiple PC’s, you cannot upgrade all the meters from one location.
4. Q. The meter is stuck in “Wait” mode. How do I get the meter out of this mode?
A. Selecting "Upgrade" under the Utility's screen on the Matrix meter and then pressing the "Continue"
button while not performing an upgrade will put the meter in the "Wait" state forever. Press the
right/center buttons, (just like you did to get into the Utility screen), to get you back to your original
screen.
5. Q. What does the meter do if the batteries are removed when you are dispensing?
A. If you aren't using workorders, the accumulated dispense amount is saved. When fresh batteries
are inserted, the meter powers up in its start screen (PIN, PRA or Start Dispense). The next time a dispense ends, two entries show up in the PC's dispense complete log---the accumulated amount from
the first dispense and the dispense just completed. If the meter is in workorder mode, when batteries
are reinserted the meter returns to an end dispense screen with no active trigger and the dispense
amount displayed----the dispense must be ended before another can be started.
6. Q. What does the meter do if a low battery condition occurs during a dispense?
A.The trigger is disengaged and the low battery symbol appears on the meter display. If the meter is
allowed to fall asleep in this low battery mode, an attempt will be made to end the dispense. If the
attempt is not successful, when fresh batteries are reinserted, the meter returns to an end dispense
screen and an end must occur before another dispense can happen. If the meter is not using
workorders, the accumulated dispense value is saved and is sent to the PC at the next successful end
of dispense.
7. Q. When I launch the Matrix Client by double-clicking the icon on the desktop, nothing comes up and
no error message is displayed.
A. If you don't have enough system memory, this will happen not only for the Matrix Client PC, but also
for the Matrix Server. Make sure you meet the computer memory (RAM) specifications as defined in
the software user manual.
8. Q. When I launch the Matrix Client after starting up my PC, I get a message that says "Unable to send
message to MSE".
A.The Matrix Client software must be able to connect to the Matrix Server when it starts up. If for any
reason it cannot, it'll display this message. You may find that sometimes it will run by simply double-clicking the icon again, because the Server was given a bit more time to get running.
9. Q. Unplugging or powering down the Transceiver will cause communication over the device to stop
immediately. How is this communication reestablished?
A. Graco recommends unplugging the transceiver’s USB cable or power cable. Then pause for approximately 5 seconds before plugging it back in again. Transceiver setup instructions are provided on page
68.
131
Appendix A
SECTION
8
Appendix A
132
Appendix A
How to find a PC’s host name in Windows XP
1. The PC’s computer name (also known as the Host Name) is found on the System Properties screen.
To display this screen, on the Windows Desktop click Start/Control Panel (FIG. 168).
FIG. 168
2. The Control Panel is shown in FIG. 169.
•
Double click on the System Icon.
FIG. 169
133
Appendix A
3. Click the Computer Name tab.
In the example shown in FIG. 170, the Full Computer Name is PC8868.msp.graco.com.
FIG. 170
134
Appendix A
How to find a PC’s host name in Windows Vista
1. The PC’s computer name (also known as the Host Name) is found on the System Properties screen.
To display this screen, on the Windows Desktop click Start/Control Panel (FIG. 171).
FIG. 171
2. Double click on the System Icon (FIG. 172).
FIG. 172
In the example shown in FIG. 173, the Computer Name is vista1.
FIG. 173
135
Appendix A
How to Configure Networked Systems
See the “Edit Matrix System Properties Installation” , page 25.
1. Find the “Matrix Server host name” in the list. Double click its value in the right-hand column. To set the
host name:
a. Click Start/All Programs/Graco/Matrix3/Utilities/Edit Matrix Settings and choose Edit Matrix
Settings.
The settings are displayed in a two-column table, with the name of the settings on the left and its
editable value on the right.
b.
Set the Matrix Server (MSE) host name and Database Server host name to that of this PC. (See
How to find a PC’s Host Name, page 133 for Windows XP or page 135 for Windows Vista.)
c.
Modify/verify the following values:
Matrix Client Name
= “Matrix Console” for PC with MSE installed on it
= “Unique Name” for PC client connected to the network [host name (full
computer name) or IP address]
Matrix Database Server
Name
Matrix Server (MSE) Host
Name
= host name or IP address of PC running Matrix database
= host name or IP address of PC running Matrix Service Engineer (MSE)
d. FILE SAVE to update changes.
NOTE: These changes must be done on every PC in (or added to) the Network.
136
Appendix A
How to Register a Tank Level Monitor (TLM)
Also see Tank Level Monitor instruction manual.
1. Verify the tank level monitor has its internal dipswitch settings set to the proper Network ID and Transceiver ID settings. These settings must match those of the transceiver it must communicate with.
2. Press and hold the “Display” button on the front of the TLM. Hold the button down until the word “REGISTER MODE” appears on the screen.
3. The TLM attempts to send a registration message to the PC via the transceiver.
4. If successfully registered, the TLM displays “REGISTER COMPLETE”.
137
Appendix A
How to Register a Pump Air Control (PAC)
Also see Pump Air Control instruction manual.
1. With the PAC powered up, make sure the Mode setting is “Matrix”.
2. If the Net ID and Trans ID numbers are not flashing, press and hold the Net ID button so that the PAC
cycles through the available network ID numbers; stop on the desired Network ID. Repeat for the Trans
ID. Now both numbers should be flashing and should match the settings of the target transceiver.
3. Press and hold both Net ID and Trans ID buttons simultaneously. Hold them for several seconds, until
both flash once. This one flash indicates when the PAC sends its registration message to the PC via
the transceiver.
138
Appendix A
How to Register a Meter
Also see Matrix 15 instruction manual.
1. Navigate to the utilities screen.
2. Select “Register”.
3. Enter the Network ID and Transceiver ID for the transceiver this meter communicates with.
4. Select REGISTER.
5. The meter attempts to send a registration message to the PC via the transceiver.
6. The meter will reset (cycle power) itself.
139
Appendix A
Matrix Properties File Editor
Exporting/Importing Matrix3 Database
Export - to export a Matrix3 Database click File->Database Utilities -> Export. The user will be prompted
for User Name and Password. The default filename will be:
•
•
manualBackup_20081010_103749.sql
20081010 corresponds to the date 10/10/2008 and the 103749 corresponds to the time 10:37 AM
and 49 seconds
Import - to import a Matrix3 Database click File->Database Utilities->Import. User will be prompted for
User Name and Password.
NOTE: File being imported must have been created from the same software version of Matrix that is
installed on the PC. Existing databases will be completely replaced.
File Editor
Database Export File Directory: Default location in Microsoft® Windows where the Matrix Database file
will be exported and saved.
Matrix Client Name: A name unique to this Matrix Client. Although using the PC’s host name (or IP
address) can be used and is often convenient for this purpose, it can be any name; the only requirement is
that no other Client use the same name. This will be the name you add to the Client Setup Screen to
assign the PC as a Primary Client (Default: MatrixConsole) MatrixConsole can’t be changed if you are trying to modify the PC with the MSE installed on it.
Matrix Client Port: The Matrix Client application listens on this port for messages pushed to it from the
Matrix Service Engine (MSE). (*Default: 20002)
Matrix Database Server Host Name: This is the host name or IP address of the PC running the Matrix
Database. Usually, this is the same as the MSE host name, although on very large systems it may not be.
In a single PC system this can be labeled localhost.
Matrix Database Port: The port number that the database server listens on for requests (*Default: 20006)
Matrix Server (MSE) Host Name: This is the host name or IP address of the PC running the Matrix Service Engine (MSE), sometimes referred to as the “MatrixServer”. In a single PC system this can be labeled
localhost. In a networked system this must be the Full computer name of the PC on the network. See How
to Find a Host PC’s Name beginning on page 133.
Matrix Server (MSE) Port: The port number that the MSE listens on for requests from other system components, such as the Matrix Client and the Matrix Transceiver Server (*Default: 20000)
Matrix Server (MSE) Port, Monitor: Used by Graco Tech Assistance personnel only. This port is used for
debugging purposes. (*Default: 20001)
Operating Screen Refresh Interval (Seconds): Matrix Client operating screens will do a complete screen
refresh at this interval, specified in seconds. the allowable range is 20 to 1,000,000 seconds (Default: 300
seconds).
Report Output Directory: Default location in Microsoft Windows where Reports will be saved when the
user generates a report.
140
Appendix A
Transceiver Client Port: The port number the Matrix Transceiver Server (on this PC) listens on. (*Default:
20003)
Transceiver Server Port, Monitor: For use by Graco Tech Assistance personnel only. This port is used for
debugging purposes. (*Default: 20004)
*Numbers 20000 - 49151 are available. Refer to Internet Assigned Numbers Authority (IANA) port list for
reference or conflicting ports.
141
Graco Software Warranty
Graco warrants all equipment manufactured by Graco and bearing its name to be free from defects in material and
workmanship on the date of sale to the original purchaser for use. With the exception of any special, extended, or
limited warranty published by Graco, Graco will, for a period of twenty-four months from the date of sale, repair or
replace any part of the equipment determined by Graco to be defective. This warranty applies only when the
equipment is installed, operated and maintained in accordance with Graco's written recommendations.
This warranty does not cover, and Graco shall not be liable for general wear and tear, or any malfunction, damage or
wear caused by faulty installation, misapplication, abrasion, corrosion, inadequate or improper maintenance,
negligence, accident, tampering, or substitution of non-Graco component parts. Nor shall Graco be liable for
malfunction, damage or wear caused by the incompatibility of Graco equipment with structures, accessories,
equipment or materials not supplied by Graco, or the improper design, manufacture, installation, operation or
maintenance of structures, accessories, equipment or materials not supplied by Graco.
This warranty is conditioned upon the prepaid return of the equipment claimed to be defective to an authorized Graco
distributor for verification of the claimed defect. If the claimed defect is verified, Graco will repair or replace free of
charge any defective parts. The equipment will be returned to the original purchaser transportation prepaid. If
inspection of the equipment does not disclose any defect in material or workmanship, repairs will be made at a
reasonable charge, which charges may include the costs of parts, labor, and transportation.
THIS WARRANTY IS EXCLUSIVE, AND IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE.
Graco's sole obligation and buyer's sole remedy for any breach of warranty shall be as set forth above. The buyer
agrees that no other remedy (including, but not limited to, incidental or consequential damages for lost profits, lost
sales, injury to person or property, or any other incidental or consequential loss) shall be available. Any action for
breach of warranty must be brought within two (2) years of the date of sale.
Graco makes no warranty, and disclaims all implied warranties of merchantability and fitness for a particular purpose in
connection with accessories, equipment, materials or components sold but not manufactured by Graco. These items
sold, but not manufactured by Graco (such as electric motors, switches, hose, etc.), are subject to the warranty, if any,
of their manufacturer. Graco will provide purchaser with reasonable assistance in making any claim for breach of these
warranties.
In no event will Graco be liable for indirect, incidental, special or consequential damages resulting from Graco
supplying equipment hereunder, or the furnishing, performance, or use of any products or other goods sold hereto,
whether due to a breach of contract, breach of warranty, the negligence of Graco, or otherwise.
Graco Information
TO PLACE AN ORDER, contact your Graco distributor or call to identify the nearest distributor.
Phone: 612-623-6928 or Toll Free: 1-800-533-9655, Fax: 612-378-3590
All written and visual data contained in this document reflects the latest product information available at the time of publication.
Graco reserves the right to make changes at any time without notice.
This manual contains English. MM 313106
Graco Headquarters: Minneapolis
International Offices: Belgium, China, Japan, Korea
GRACO INC. P.O. BOX 1441 MINNEAPOLIS, MN 55440-1441
Copyright 2008, Graco Inc. is registered to I.S. EN ISO 9001
www.graco.com
11/2008
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