Graco 309504C TLM Line Software, (Matrix Tank Level Monitor) Owner's Manual
विज्ञापन
विज्ञापन
Instruction Manual
Tank Level Monitor
(TLM) Software
For use with Graco Matrix Tank Level Monitor Components.
U.S. Patents Pending
309504B
Graco Inc. P.O. Box 1441 Minneapolis, MN 55440-1441
Copyright 2003, Graco Inc. is registered to I.S. EN ISO 9001
2
Contents
System Requirements . . . . . . . . . . . . . . . . . . . . . . . 3
Computer Requirements . . . . . . . . . . . . . . . . . . . 3
XP Security Requirements . . . . . . . . . . . . . . . . . . 4
Uninstalling Matrix on Windows XP . . . . . . . . . . . 4
Removing Matrix Software and Data Files. . . . . . 4
Software Installation . . . . . . . . . . . . . . . . . . . . . . . . 5
Loading the Software . . . . . . . . . . . . . . . . . . . . . 5
Software Install Troubleshooting . . . . . . . . . . . . . 7
Starting the Software . . . . . . . . . . . . . . . . . . . . . 7
Operator Screens . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Tank Level Information . . . . . . . . . . . . . . . . . . . . 8
Battery Level Information . . . . . . . . . . . . . . . . . . 8
System Administrator Screens . . . . . . . . . . . . . . . 9
Matrix System Setup . . . . . . . . . . . . . . . . . . . . . . 9
System Configuration . . . . . . . . . . . . . . . . . . . . 10
Unit of Measure (English or Metric) . . . . . . . 11
Edit Contact Information . . . . . . . . . . . . . . . 11
Transceiver Setup . . . . . . . . . . . . . . . . . . . . 12
System User Setup . . . . . . . . . . . . . . . . . . . . . . 13
Adding a System Administrator User . . . . . 13
Changing User Information . . . . . . . . . . . . . 14
Removing a User . . . . . . . . . . . . . . . . . . . . 14
Modifying User Information . . . . . . . . . . . . . 14
Tank Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Customized Fluid Setup . . . . . . . . . . . . . . . 14
Adding a New Tank using a TLM . . . . . . . . 15
Tank Shape Screen . . . . . . . . . . . . . . . . . . . 16
Vertical Tank Geometry . . . . . . . . . . . . . . . 16
Manual Tank Adjustment . . . . . . . . . . . . . . . 17
Removing a Tank . . . . . . . . . . . . . . . . . . . . 17
Programming the Tank Level Monitor . . . . . . . . 18
E-Mail Setup . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Adding an E-Mail Address . . . . . . . . . . . . . 19
Removing an Address . . . . . . . . . . . . . . . . 19
E-mail Configuration . . . . . . . . . . . . . . . . . 19
System Status . . . . . . . . . . . . . . . . . . . . . . . . . 20
Matrix Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Creating Reports . . . . . . . . . . . . . . . . . . . . . . . . 21
Importing Data . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Exporting Data . . . . . . . . . . . . . . . . . . . . . . . . . . 22
System Back-up . . . . . . . . . . . . . . . . . . . . . . . . 22
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Graco Standard Warranty . . . . . . . . . . . . . . . . . . . 24
Graco Phone Numbers . . . . . . . . . . . . . . . . . . . . . 24
309504B
System Requirements
System Requirements
Graco strongly recommends that the end user’s IT
(Information Technology) representative be involved in the following Matrix installation activities:
• Assist with the selection and/or purchase of the
Matrix PC. The PC must meet the performance
specifications listed on pages 3 and 4.
• If the Matrix PC will be connected to a Network with other PC’s, the IT representative should be contacted to properly configure the PC before loading the Matrix software.
• After the PC is purchased with the recommended software (i.e., Microsoft XP, Anti-virus software,
Internet Explorer, etc.), the IT representative should assist in configuring software settings listed in this manual.
• The IT representative should be present during
Matrix software loading on the day of Matrix installation.
Computer Requirements
Matrix software is PC based. Matrix software is not compatible with Apple computers and is not available for
Apple operating systems.
Graco recommends using a dedicated PC to run Matrix.
If the system is to run in a networked configuration, contact your Information Technology (IT) representative to properly configure the PC before loading the program. If you have any other concerns about the PC requirements, contact your IT representative. The following are minimum computer requirements:
• Pentium III, 500 MHz processor.
• Internet Explorer 5.5 or better. Matrix will not operate on Netscape browser.
• 1024 x 768 minimum screen resolution.
• 128 MB (Megabytes) of RAM (Random Access
Memory) with 500 MB to 1 GB of PC hard drive
(C:drive) disk space for data storage.
• Matrix software is supplied on a CD ROM that automatically installs program files to the computer’s hard disk (C:drive). The PC should be equipped with either a CD-ROM R/W or DVD-ROM R/W drive to facilitate installing Matrix software to the PC, and as a means of storing ongoing Matrix data.
• Matrix software requires Microsoft’s XP Home or XP
Professional operating system software. Prior to loading Matrix software, please verify that all
Microsoft XP upgrades are loaded to the Matrix PC.
Matrix will not operate on other operating systems.
The Internet Connection Firewall (ICF) feature in the
XP Operating System should be enabled.
• Use a third party Anti-Virus software (i.e., Norton,
McAfee, F-Prot Anti-Virus software). Anti-virus protection can be programmed to run automatically on a scheduled basis. Graco recommends daily updates.
• Pop up blockers must be uninstalled or disabled.
Matrix uses pop ups during normal operation. If this is not done the browser window shows, but the
Matrix application won’t appear.
• The PC should be equipped with an open serial port
(RS232) and/or USB connection. A USB configured
PC (no serial port available) will require a USB to serial port converter. The converter selected is based on the number of transceivers used in the system. Graco recommends Edgeport converters
(models: Edgeport/1, Edgeport/4, or Edgeport/8).
Convertors can be purchased on-line from B & B
Electronics Manufacturing Company
(www.bb-elec.com). Each model comes with a 3.3 ft
(1 m) cable.
• An Uninterruptible Power Supply (UPS) is required in all Matrix systems and is available from Graco
(part no. 119425). This power supply provides continuous battery power to the PC during power interruption and safely shuts down the PC, securing your
Matrix software and preventing data corruption. Be sure the PC and monitor are plugged into the battery back-up side of the UPS during installation.
• If the Matrix e-mail feature is to be used, Graco requires the use of an “always on” internet connection. The internet connection must remain on when the e-mail feature is used.
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System Requirements
• If the Parts Room Authorization feature of Matrix is used, the PC should be equipped with a sound board allowing an audible signal to be heard at the
PC when a request for dispense authorization is received.
XP Security Requirements
By default, Windows XP does not activate many security related functions upon installation.
The following are recommended security configuration settings for Matrix:
• Be sure a username and password are required to gain access to the operating system.
• Ensure the password protected screensaver is enabled and set to automatically activate after 15-30 minutes of system inactivity.
• Change user password on a regular basis and choose passwords that are difficult to guess.
• Install a third party anti-virus application such as
Norton, McAfee, or F-Prot. Anti-virus products can be automatically updated on a scheduled basis.
Graco recommends daily updates.
• On an ongoing basis, be sure the system is always up-to-date with Microsoft XP updates and service patches.
• Enable the internet connection firewall (ICF) in Windows XP.
Uninstalling Matrix on Windows XP
Follow this procedure to remove Matrix software and data files stored on your computer. You will lose all
Matrix system parameters and all Matrix dispense history using these procedures unless you first use the
Matrix Reporter feature to make a back-up of the database by exporting it to a *.sql file.
• You must have Windows XP administrator privileges in order to add or remove Matrix from the computer.
• Any files you have created with Matrix since it was originally installed, such as database export files and reports, will not be removed by the uninstall program. If you wish to also remove these from your hard drive, you will have to manually do so using
Windows Explorer after the uninstall program completes.
Removing Matrix Software and Data Files
1.
Choose Start/Control Panel from the Windows Start menu.
2.
In Control Panel, double-click on “Add or Remove
Programs.”
3.
Scroll to “Matrix” in the program listing and click it once to highlight it.
4.
Click on the “Remove” box.
5.
In the dialog box that appears, choose “Remove” from the list of options and click the “Next” button.
6.
Click “Yes” in the window that asks you to confirm your selection.
7.
The uninstall program runs.
8.
Click the “Finish” button.
You may or may not be prompted to reboot upon completion of the uninstall process. It is recommended that you reboot in all cases to complete the un-installation process.
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Software Installation
Software Installation
The following procedure will install the Matrix Software.
IMPORTANT : You may not make copies of Matrix
Software for use on other PCs or for personal use.
Please read the license agreement as the software loads.
Loading the Software
Before installing the Matrix software, verify that the default browser is Internet Explorer 5.5 or newer. Matrix will not operate on Netscape browser.
You must have Windows XP administrator privileges in order to add or remove Matrix from the computer.
Open Internet Explorer and verify that active scripting is enabled. This setting is typically found in the tools /
Internet Options / Security Settings / Custom selection.
F IG . 2 Internet Options General
10. Click Settings . Select Every visit to the page .
Click OK
F IG . 1 Internet Java Script Security Settings
9.
Within Temporary Internet Files, click Delete Files .
Select the Delete All Offline Content check box.
Click OK
F
IG
. 3 Internet Page Settings
11. Select the Content Tab and click the AutoComplete button. Remove the check marks from all the boxes.
Click the Clear Forms button and select yes to any popup screens. Click the Clear Passwords button and select yes to any popup screens. Click OK .
12. Click OK to close the Internet Options dialogue box.
13. Insert the Matrix software CD into the CD-ROM drive. The program automatically launches the soft-
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Software Installation ware to your PC. THE PROGRAM LOADS TO A
SPECIFIC FOLDER. DO NOT ATTEMPT TO
CHANGE THIS LOCATION. MATRIX SOFTWARE
WILL NOT FUNCTION IF LOADED OR MOVED TO
A DIFFERENT FOLDER. Graco recommends selecting all defaults as the software loads.
deselect the “Enable Caching” feature, then click
17. Verify that the Microsoft XP time and time zone settings are correct. When the time is changed by either the PC operator or automatically by
Microsoft XP (i.e. daylight savings time automated change), the PC must be restarted.
If the software does not automatically begin to install, do the following: a.
Navigate to your Windows Explorer program (typically located in the Accessories section of your programs).
b.
Navigate to My Computer and open the
CD ROM Drive. Double-click on the set-up.exe file to begin the install process.
14. Once the software has been installed you will be asked to reboot the PC after which two Matrix icons will appear on your PC desktop. They are:
Matrix Application icon launches the Matrix system software.
Matrix Reports icon launches the software used to create reports from the Matrix system. You can also use Matrix Reports to import and export system information.
F IG . 4
18. Click on the update tab and deselect the “Check For
Updates Automatically” feature, then click “Apply”.
Click on the “X” in the top right corner to close the
The Matrix application will start automatically when
Windows starts. A shortcut has been placed in the start-up directory during install. Delete it from the directory if you do not want automatic start up of
Matrix.
15. When you double-click on the Matrix Application icon, the software will check for the presence of the
Sun Java Runtime Environment (JRE), version 1.4 or later. If it is not found, Matrix will automatically launch the install program for it (included within the
Matrix installation). Accept all defaults.
16. Navigate to Control Panel/Java Plug-in and double-click on “Java Plug-in”. Select the Cache tab and
F
IG
. 5
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Software Install Troubleshooting
Installation software troubleshooting can be found in the
“Readme” file on the Matrix software CD if required.
There are two conditions during the startup where an error message can pop up. One is when Matrix cannot connect to the database server and the other is if it can-
not connect to the internal web server. See F IG . 6. Refer
to the “Readme” file to resolve this condition.
Software Installation ble-clicking the Matrix Application icon on the desktop.
F IG . 6
Starting the Software
19. After the software has been installed, the application can be run. Matrix software automatically opens
when turning on or restarting the PC. See F IG . 7. If
the computer is already running and the Matrix software has been closed, launch the software by dou-
F IG . 7 Operator Screens
When clock time changes on the computer (i.e. daylight savings) Matrix must be closed and restarted for this application to adjust for the time change.
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Operator Screens
Operator Screens
Tank Level Information _____________________________________
Place the cursor over the Tank Level Information box, causing the text to turn yellow. Left click the box to go to the
Tank Setup screen. See F IG . 8.
F IG . 8 Tank Level Information Screen
This screen provides tank level status activity for all tanks in the system:
Date & Time - displays the day, month, date, time, and year that the dispense took place. This timestamp is updated any time the record’s status changes.
Tank Name - displays each fluid storage tank in use with the Matrix system and the numbers or labels that are assigned to them.
Fluid Type - displays the type of fluid stored in the tank.
Tank Capacity - displays the total gallons of fluid that the tank is capable of holding when full.
Current Volume - displays the tank volume in gallons.
Battery displays the amount of battery life remaining.
Choose a different screen by selecting a different button.
Battery Level Information ___________________________________
Place the cursor over the Battery Level Information box, causing the text to turn yellow. Left click the box to go to the
Battery Level Information screen. See F IG . 9.
F IG . 9 Battery Level Information Screen
This screen provides battery charge level for all TLM batteries in the system:
Date and Time lists the day, month, date, time, and year that the dispense took place.
Tank Name lists the dispense tank name where the
TLM is located.
Battery Level Status lists the percentage of battery life remaining. Battery Data Unavailable indicates that the
TLM is not on line.
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System Administrator Screens
System Administrator Screens
Matrix System Setup
Once the Matrix PC software is installed, it’s necessary to synchronize the software with the other hardware components of the Matrix system. This is done through the system administrator portion of the software. This section is password protected and provides access to all
Matrix setup screens. Only individuals with system administrator rights have access to this portion of the program.
Move the mouse pointer to the box labeled Matrix System Setup. The text will turn yellow. Left click to bring up the Authenticate User dialogue box.
1.
Key in your user information and click Submit . For initial log on only, type in matrix (lowercase) for user name and graco (lowercase) for the password.
Click Submit . Once the initial log on information is authenticated, the System Administration screen appears. See F IG . 10.
• System Configuration - setting global security, measurement system, Transceiver configuration and
Matrix email contact information.
• System User Setup - add, modify, or remove users, security level and PIN information.
• Tank Setup add, modify, adjust, remove, or program fluid storage tank levels.
• E-mail Setup creates online emails of Matrix data.
• Return to Operating Screensreturns the user to the operating screens.
Personalized passwords for System Administration, Entering Work Orders, and for Adjusting Tank
Levels are entered at the System User Setup
Once a new admin user account is created, the default Matrix/Graco account is disabled.
The system administrator has access to:
F IG . 10 System Administration Screen
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System Administrator Screens
System Configuration ______________________________________
Allows you to select the measurement system (U.S. or Metric). In the System Admin screen place the cursor over the
System Configuration box causing the text to turn yellow. There are two sections of the System Configuration (Operation Type Setup) screen. The first section describes the PC software revision level, measurement system, and the
Matrix address information for Matrix e-mail. The second section is used to define the Transceiver Network ID,
Address ID, and COM serial port settings. The System Configuration (Operation Type Setup) must be performed prior to defining all other Matrix system setup parameters.
Left click the box to go to the System Configuration screen. See Fig F IG . 11.
F IG . 11 System Configuration Screen
1.
To change any of the settings listed for system configuration left click modify.
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System Administrator Screens
Unit of Measure (English or Metric)
Measurement System is the global units of measurement setting. English and Metric are the two options in the pull down menu. This setting can be changed on a tank-to-tank basis. See F IG . 12.
1.
In the Measurement System box, select English or
Metric.
2.
Click Apply .
Edit Contact Information
The Edit Contact Information dialog box appears once apply is selected. Fill in the appropriate fields. This information will be placed automatically on all outgoing
Matrix e-mail. See F IG . 13.
F IG . 12 Select settings below
F IG . 13 Edit Contact Information
1.
Click Apply to update contact information and return to the System Configuration screen.
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System Administrator Screens
Transceiver Setup
Click on the Add Transceiver button, then click on
1.
The Transceiver Name provides a field to type in the area of the shop the Transceiver is located
(i.e., Main Shop, Fast Lube Shop, Engine Department). Type in the name you select.
2.
The Network ID is a letter designation for the
Transceiver network identification. The default is
(A). There are eight network ID’s available designated with the letters A through H. Type in the selected Network ID.
The Network ID letter for a given Transceiver must match that Transceiver’s equivalent dipswitch settings.
3.
Transceiver ID is a letter designation for the Transceiver Identification. The default is (A). There are eight Transceiver ID’s available designated with the letters A through H.
The Transceiver ID letter for a given Transceiver must match that Transceivers equivalent dipswitch settings.
4.
Serial Port is a pull down menu of all available communication ports on the Matrix PC. COM 1 is the default setting. If COM 1 is not available, select an open port from the pull down list.
Some computers may not have serial ports. A
USB converter will be required to obtain serial ports. Graco recommends Edgeport models from B & B Electronics.
If you attempt to add a Transceiver and the PC has no COM ports available, an error message appears. Contact your IT professional or add serial ports using the USB convertors recom-
mended by Graco. See page 3 for additional
information.
Firmware Revision is the Transceiver firmware revision level.
If Transceiver is communicating with PC, “Last
Power-up Settings” will display the appropriate
Network ID and Transceiver ID.
Repeat this setup for each Transceiver ensuring that no two Transceivers use the same Network and Transceiver IDs. If you have only one transceiver, Graco recommends using the default Network ID and Transceiver ID settings.
F IG . 14
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System Administrator Screens
System User Setup ________________________________________
Place the cursor over the System User Setup box causing the text to turn yellow. Left click the box to go to the Systems Users Setup screen. See F IG . 15. Use this screen to add new system administrators and their PIN numbers.
F IG . 15 Systems User Setup Screen
Click on the System User Setup button, then click on
Modify for each System Administrator person that will need access to all the screens in the system
Adding a System Administrator User
1.
For each new System Administrator User, click ADD
SYSTEM USER .
2.
Click modify and enter the User Name, and Real
Name. See F IG . 16. Click Apply,
3.
Key in the user’s password and then click Apply. See
There can be more than one System Administrator if you wish. The System Administrator has access to all screens in the software. This process disables the default system admin account.
Keep this information in a secure place. Keep this information in a secure place. If you misplace your system administrator password information, call the Graco
Lubrication Equipment Support Team at
1-800-533-9655 from 7:30a.m. to 5:00 p.m. CST.
.
F IG . 16 Select settings below
F IG . 17
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System Administrator Screens
Changing User Information.
4.
Select the user information to change and click
Modify .
5.
Select and change the information.
6.
Click Apply to update the record.
Removing a User
In the Action Column of the user record, click remove to remove the user record from the System Users Setup screen.
Modifying User Information
1.
In the Action Column of the user record, click modify. The Select settings below dialogue box appears.
See F IG . 16.
2.
Change the data as needed.
If the Security Status is changed from Basic to either Administrator or Work Orders, new passwords, allowing access, must be entered.
3.
Click Apply . The changes are made. If the security level previously selected is for Administrator or Work
Orders, either existing passwords or new passwords must be entered to apply the changes.
Tank Setup _______________________________________________
Place the cursor over the Tank setup box, causing the text to turn yellow. Left click the box to go to the Tank Setup screen. See F IG . 18.
F
IG
. 18 Tank Setup Screen
Customized Fluid Setup
1.
To add, edit, or remove a fluid from the Tank setup, click the Customized Fluid List button located in the upper left corner of the Tank Setup screen. See
F
IG
. 18. The Fluid Setup dialogue box appears. See
F
IG
. 19.
To Add a new fluid to the entry list
1.
Click Add . Type in the new fluid name and a description, and select the type of fluid from the drop down box. Click Add to add a fluid to the list.
You will need to provide a fluid name, description, and select if it’s Oil/ATF, Gear Lube, or Anti-Freeze
50/50. For ease of reading elsewhere in the program and in the reports, a short name is recommended. Click Apply to update the record.
To Remove a fluid
1.
Select the fluid to remove, and click Remove . The record is deleted from the list and you return to the
Tank Setup screen.
14
F IG . 19 Select a fluid entry to add or remove
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System Administrator Screens
3.
Tank Name: select and name the tank.
This field is alpha/numeric. For 1 - 99 TLMs use the following numbering 01, 02, 03, .....09. For 100
- 999 TLMs use the following numbering 001, 002,
003, .......010, 011, 012. This ensures the tanks will be listed in the correct sequence in the Matrix system. Also, do not use commas in data fields. This will cause Excel file reporting confusion.
4.
Fluid Name: select any type of service fluid from the drop down list.
5.
Tank Capacity: fill in the tank capacity and select a measurement (i.e. 500 gallons).
Vertical wall tanks use this capacity figure to calculate tank volume. Make certain the value is accurate. The tanks of other shapes calculate capacity based on user-entered dimensions.
F IG . 20 Edit Tank Setup
Adding a New Tank using a TLM
1.
Click Add Tank . A new blank record is added. See
F IG . 20.
2.
Select modify for the newly added tank.
6.
Tank Level Monitor: select yes if you plan to use a
Tank Level Monitor (TLM) on the tank and No if you don’t plan to use one. If yes, you will be prompted for additional information about this tank.
7.
Tank Shape: select either vertical walls, cylinder, or
obround. See page 16 for information regarding
tank shape.
8.
Tank Warning Level: default is 10%, but can be changed as required. The monitor will send a low or high tank level warning screen to the PC when the tank level reaches 10% capacity, alerting the System Administrator that the tank level is low and needs more fluid or high and must be evacuated.
9.
Tank Warning Type: the Low setting is for new service fluids and the High setting is for used oil tanks.Removing a Tank
309504B 15
Tank Shape Screen
Vertical Tank Geometry
Vertical tanks use the tank capacity to calculate tank volume, see F IG . 21. Obround and cylindrical tanks use the tank dimensions to calculate tank volume. See F IG . 22 and F IG . 23.
Vertical Tank
Obround Tank
System Administrator Screens
F IG . 22 Obround Tank
Cylindrical Tank
F IG . 21 Vertical Tank
Verifying Capacity for Obround and
Cylindrical Tanks
After the obround or cylindrical tank setup information has been completed, it may be necessary to modify the tank manufacture’s published gal/liter capacity that was entered in F IG . 20. (In some cases the actual volume of the tank may exceed the manufacture’s published capacity.) To verify this, once the TLM has been programmed:
1.
Stand the TLM upright on a flat smooth surface, press the blue button and record the volume. The volume shown on the PC tank setting screen should match the volume initially entered. If it does nothing further needs to be done.
2.
If the reading does not match, modify the tank capacity in F IG . 20 to match the TLM reading taken on the flat smooth surface.
F IG . 23 Cylindrical Tank
16 309504B
System Administrator Screens
If the tank is full or has oil in it, press the display button to automatically display the amount of oil in the tank.
F IG . 24 Edit Tank Schedule
1.
After making the appropriate tank shape selection click continue for the next screen called the edit tank schedule dialogue box. See F IG . 24.
2.
This screen defines the frequency of tank level reports to be sent to the Matrix PC. Click Apply to update the record and return to the tank Setup screen.
Up to 10 tank level reports can be selected per day.
The frequency of reporting is directly related to the tank level monitor battery life. The more daily reports, the shorter the life of the tank level monitor’s batteries.
F IG . 25 Adjust Tank Levels
2.
Enter the amount of oil to be added or subtracted to the current amount.
3.
Click the description arrow, and choose an appropriate reason for the adjustment.
4.
Add any desired comments.
5.
Click Apply to update the record.
6.
The Tank volume updated notice appears. See F IG .
26. Click Close to return to the Tank Setup screen.
Manual Tank Adjustment
1.
Click adjust. The Tank Levels screen appears. See
F IG . 25.
F IG . 26 Tank Volume Updated
Removing a Tank
In the Action column of the monitor you want to remove, click remove. The record is deleted.
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System Administrator Screens
Programming the Tank Level Monitor
1.
In the Action column of the tank record you want to program, click Program . The Tank Level Monitor setup timeout notice appears. See F IG . 27.
The text on the screen will change from “PC in programming mode” to “Program Complete” indicating the TLM has been programmed. For more information on the TLM see instruction manual 309500.
Remove the protective plastic covering from the tank level monitor display.
3.
Programming can be cancelled by clicking on Cancel Programming. This will return you to the Tank
Setup Screen to begin again.
After programming is completed, label each monitor with the tank number and fluid name (i.e., Tank
1, 5W30). The label can be removed after the mon-
itor is installed in the tank. See F IG . 28.
If a programmed TLM is moved to another tank location or if the parameters change, it must be re-programmed.
Tank 1
5W-30
F IG . 27 Tank Level Monitor Setup
2.
When the screen appears, you will have up to 5 minutes to program the TLM or you will need to reclick on Program. After 5 minutes, this window needs to be manually closed. To stay in program mode at the
PC, the program link must be clicked again. Press the blue button on the TLM until Program Mode is displayed on the TLM screen (about 15 seconds).
F IG . 28
18 309504B
System Administrator Screens
E-Mail Setup______________________________________________
Place the cursor over the E-Mail Setup box, causing the text to turn yellow. Left click the box to go to the E-Mail Setup screen. See F IG . 29.
F IG . 29 E-Mail Setup Screen
Graco strongly recommends that the End User’s
Information Systems personnel be involved in the following Matrix installation.
Adding an E-Mail Address
1.
Click Add E-Mail . A new record is added to the screen.
Removing an Address
1.
In the Action column of the record you want to change, click remove. The record is removed from the screen.
E-mail Configuration
1.
Select the email address and click modify. The
E-mail dialogue box appears. See F IG . 30 .
309504B
F IG . 30 E-mail dialog
2.
Your Company Name: enter the company’s business name.
19
System Administrator Screens
3.
“From” E-Mail Address: - enter the persons e-mail address for communicating Matrix information to others.
4.
SMTP Address for Outgoing Mail: type in the
SMTP address. This can be obtained for you Internet Service Provider. Some Internet Service Providers change the SMTP outgoing address for every e-mail sent. The e-mail feature will not function with these ISP providers.
5.
Use Authentication/User Name/Password: some
SMTP outgoing address require a user name and password to function. Click this box and enter the appropriate user name and password information. If a SMTP user name and password is not required in your application, leave this unchecked and the user name and password fields blank.
6.
Click Apply to close the screen.
Modifying E-mail/Adding E-mails and Events
1.
Locate the e-mail address you wish to change and select Modify.
2.
In the new Send to E-mail Address, type in the e-mail address of the person you wish to send an event to.
3.
Click the Event arrow and select the event that you want sent to the email address you just typed.
4.
Assign Tanks to this e-mail Event: Click and highlight the tank(s) that you wish to send, then click the
(>>) right arrows. The tank(s) will then be moved to the assigned tank column, then click “Apply.” See
F IG . 31. Click Apply.
F IG . 31 Modifying E-mail
5.
Continue adding e-mails, events, and tank assignments for each e-mail address that you desire.
System Status ____________________________________________
Selecting the system status box returns the user to the Operator User System screen.
20 309504B
Matrix Reports
Matrix Reports
When the software is loaded to the PC, it places two icons on the desktop. The Matrix Application icon is used to define the system parameters and operate the Matrix system. The Matrix Reports icon is used for creating reports from the system data and importing or exporting information from Matrix.
• The Graco software automatically deletes all data older than 4 months on a daily basis. This is done by the
Matrix application at 3:30 a.m. when the system is idle.
• This operation keeps the Matrix database to a manageable size ensuring the system performs reliably.
• If retaining all Matrix information is important, Graco recommends that you save data on a scheduled basis (i.e., once per month).
The Matrix Reporting system exports standard reports which can be customized using common data management software, such as Microsoft Excel. See
The import and export function is also used to back-up system settings, dispense history, and tank monitor date. See
Creating Reports
1.
To launch the Matrix Reports software, double-click the Matrix Reports icon on your PC desktop.
2.
Complete the Authenticate User dialogue box with the user name and password that was assigned in the System Configuration section and click Submit .
The Matrix Reporting screen appears. See F IG . 32.
F IG . 33 Reports Type selection
4.
Once the report is generated, you can print or save
the data as an Ecel file or a Text file. See F IG . 34.
.
F IG . 32 Matrix Reporting Window
3.
Click the Report Type drop down arrow and select the item that you want to create a report about. See
F IG . 34
5.
Select the “Save as Type” file extension, name the file, and click OK .
• Click Filter Active Report by Date and enter beginning and end dates that limit report time frames and data to what you want to view or print.
309504B 21
Matrix Reports
Importing Data
1.
Insert the CD containing the end user’s programmed information.
2.
Double-click the Matrix Reports icon, and navigate to Tools/Database Utilities/Import Database.
The file should be first saved to the PC hard drive.
3.
Click the Look In arrow and select the floppy disk or
CD, depending on which media you are using.
4.
Click on the file (i.e., John Doe Dealership.sql) and click Open , The information is saved to the PC.
5.
Close Matrix Reporter.
Exporting Data
1.
Double-click the Matrix Reports icon on the desktop and navigate to Tools/Database Utilities/Export
Database.
2.
The *.sql will be highlighted. Type the file name in the File Name text box (i.e., John Doe Dealership).
3.
Select the location for saving the exported information.
The file should be first saved to the PC hard drive then copied to a CD or floppy disk.
4.
Click Save . It will take a few minutes, depending on file size.
5.
Navigate to the location of the hard drive that the file was saved to. Select the file and right click on it with your mouse. Select copy. Navigate to the drive
(floppy disk or CD) that the database is being exported to. Select the drive, right click, and select paste.
System Back-up
Use the Export command to store both Matrix system parameters and data history. Graco recommends backing up this information frequently.
1.
Open Matrix Reports and navigate to Tools/Utilities/Export. Select the drive location to save the exported information.
2.
Type in a file name using the .sql extension. Click
Save . The file is saved to the selected drive.
To utilize Back-up (restore data), see Importing
Data and use the Import process.
Current Volume by Tank
Tank Volume History
Missed tank Readings
Tank Adjustment History
Current Battery Level by Tank
Battery Level History by Tank
Transceiver Configuration
Tank Monitors by Transceiver
Tank Configuration
F IG . 35 Tank Reporter Screen
22 309504B
Troubleshooting
Troubleshooting
Problem
Cannot access System
Administration screens.
Meter only displays 5 work orders.
Work orders not transmitting sequentially to shop.
Matrix pop-up windows do not appear on the computer screen.
When Matrix is launched no server connection is made.
The meter dispense screen has a white rectangle where the dispense information should be.
The information in the different screens does not update.
Sent email do not arrive at destination.
Cause
Incorrect user name or password.
Solution
Ensure you are using the correct user name and password. Contact Graco
Customer Support Team if a new password must be generated to access your
Matrix system.
No action necessary.
Normal operation. Meter displays up to
5 work orders.
RF communication response time faster in some areas versus other areas of shop. This is normal operation in a RF environment. Work orders will not necessarily transmit sequentially.
The computer browser (internet explorer) pop-up blocker is configured to block pop-up windows. Matrix software uses pop-up windows for many functions and will not work properly if they are blocked.
There may be a software firewall blocking ports.
No action necessary.
Reconfigure the PC to accept pop-up windows from (http://127.0.01:8080/ and http://localhost:8080/). If the pop-up blocker can not be configured to accept pop-up windows from specific locations, the pop-up blocker may need to be uninstalled or disabled.
Ensure these ports are open.
Java applet may not be working correctly.
Computer settings may be incorrect.
Variety of issues may prevent delivery of email.
Verify that the Java Plugin is installed and working correctly.
Make sure “Enable Caching” box is checked. Make sure “Check for new version of stored pages” is checked in
Internet Explorer.
Review procedures in this manual to ensure correct settings. If necessary contact your IS representative.
See Troubleshooting Section of the Readme file located on the Matrix Installation disk for more detailed software troubleshooting information.
309504B 23
Graco Standard Warranty
Graco warrants all equipment manufactured by Graco and bearing its name to be free from defects in material and workmanship on the date of sale to the original purchaser for use. With the exception of any special, extended, or limited warranty published by
Graco, Graco will, for a period of twenty-four months from the date of sale, repair or replace any part of the equipment determined by Graco to be defective. This warranty applies only when the equipment is installed, operated and maintained in accordance with
Graco's written recommendations.
This warranty does not cover, and Graco shall not be liable for general wear and tear, or any malfunction, damage or wear caused by faulty installation, misapplication, abrasion, corrosion, inadequate or improper maintenance, negligence, accident, tampering, or substitution of non-Graco component parts. Nor shall Graco be liable for malfunction, damage or wear caused by the incompatibility of Graco equipment with structures, accessories, equipment or materials not supplied by Graco, or the improper design, manufacture, installation, operation or maintenance of structures, accessories, equipment or materials not supplied by
Graco.
This warranty is conditioned upon the prepaid return of the equipment claimed to be defective to an authorized Graco distributor for verification of the claimed defect. If the claimed defect is verified, Graco will repair or replace free of charge any defective parts.
The equipment will be returned to the original purchaser transportation prepaid. If inspection of the equipment does not disclose any defect in material or workmanship, repairs will be made at a reasonable charge, which charges may include the costs of parts, labor, and transportation.
THIS WARRANTY IS EXCLUSIVE, AND IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
Graco's sole obligation and buyer's sole remedy for any breach of warranty shall be as set forth above. The buyer agrees that no other remedy (including, but not limited to, incidental or consequential damages for lost profits, lost sales, injury to person or property, or any other incidental or consequential loss) shall be available. Any action for breach of warranty must be brought within two (2) years of the date of sale.
Graco makes no warranty, and disclaims all implied warranties of merchantability and fitness for a particular purpose in connection with accessories, equipment, materials or components sold but not manufactured by Graco. These items sold, but not manufactured by Graco (such as electric motors, switches, hose, etc.), are subject to the warranty, if any, of their manufacturer.
Graco will provide purchaser with reasonable assistance in making any claim for breach of these warranties.
In no event will Graco be liable for indirect, incidental, special or consequential damages resulting from Graco supplying equipment hereunder, or the furnishing, performance, or use of any products or other goods sold hereto, whether due to a breach of contract, breach of warranty, the negligence of Graco, or otherwise.
FOR GRACO CANADA CUSTOMERS
The parties acknowledge that they have required that the present document, as well as all documents, notices and legal proceedings entered into, given or instituted pursuant hereto or relating directly or indirectly hereto, be drawn up in English. Les parties reconnaissent avoir convenu que la rédaction du présente document sera en Anglais, ainsi que tous documents, avis et procédures judiciaires exécutés, donnés ou intentés à la suite de ou en rapport, directement ou indirectement, avec les procedures concernées.
Graco Phone Numbers
TO PLACE AN ORDER, contact your Graco distributor, or call to identify the nearest distributor.
Phone: 612-623-6928 or Toll Free 1-800-533-9655, Fax 612-378-3590
All written and visual data contained in this document reflects the latest product information available at the time of publication.
Graco reserves the right to make changes at any time without notice.
Corporate Office: Minneapolis
International Offices: Belgium, Korea, Hong Kong, Japan
GRACO INC. P.O. BOX 1441 MINNEAPOLIS, MN 55440-1441 www.graco.com
Printed in USA 309504B
Rev. 1/2005
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