HDV 4 channel and 8 channel.qxp_Layout 2 17/03/2015 15:01 Page 1

4 / 8 C H A N N E L T R U E H D C C T V S Y S T E M

H D V 4 R • H D V 8 R

H D V 4 K B • H D V 4 K D

H D V 8 K B • H D V 8 K D

U S E R M A N U A L w w w. e s p u k . c o m

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Contents

DVR Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Record Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Main Menu Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Remote Viewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

This manual is designed to be used as a quick start guide alongside the informative general user interface (GUI) of the DVR. Additional details of the subjects covered may be found within the on-screen menus or in the full manual that can be found on the supplied software disc. The menu above is not exhaustive and is designed to lead the user quickly to the most often required aspects of the unit.

The DVR will require a connection to a monitor to be programmed.

IMPORTANT NOTICE

• Please read this manual and keep for later use.

• Please strictly comply with the warning indications on the machine and in this book.

• Please abide by instructions when operating.

• Do not use accessory devices not recommended by the manufacturer.

• Incorrect usage of accessory device may cause harm.

• Please use the power adapter equipped for the unit. Before connecting the AC power cord to the socket, please check if the specified requirements of the adapter is in accordance with the local power supply network.

• Do not place anything on or around the power cord. A damaged power cord may cause electric shock.

• Please do not touch any control parts not mentioned in the manual. Incorrect adjustment of a control part not mentioned in the manual may damage the machine.

• Before cleaning the machine, pull out the power plug and clean the machine with a slightly damp cloth. Do not use any liquid or sprayed cleaning agent.

• Disconnect the unit from the mains power source if the unit is not likely to be used for a long period of time.

• Ensure air ventilation around the unit, and do not cover or block the vent hole.

• Do not place the unit in direct sunlight or near a heat source such as a heat radiator, heating equipment, or other objects that generate heat.

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Front Panel

1 2 3

1. System indicator lights

2. Remote control receiver

3. USB for mouse or USB stick

Rear Panel

1

2

3

4

1.

VIDEO IN

2.

AUDIO OUT

3.

VGA

4.

HDMI

5.

AUDIO IN

6.

LAN

7.

USB 1 + 2

8.

RS485 + -

9.

DC12V

1-4/8 for video input from camera

Audio output

Output for monitor

Output for monitor

Audio input

Socket connection for ethernet cable

For mouse control, USB backup and Wifi dongle

Signal Control

Power input

5

6

7

8 9

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DVR Connection Diagram

Monitor

VGA / HDMI

Connection

Mouse controller

Local area network

DVR rear panel

Camera

Video Input

(BNC female)

Power supply / Splitter lead

4

BNC Video (female)

Power Jack (female)

Video / Power cable

Notes on Camera Connection:

The DVR is specifically designed for High Definition 720p cameras (using AHD technology).

The DVR can also support connection to lower resolution analogue cameras.

The camera input channels on the DVR are grouped into pairs for the connection of either HD cameras or Analogue cameras. Channels 1 & 2 can have either 2 HD cameras or 2 Analogue cameras connected but not 1 of each, the same applies to channel pairs 3 & 4, 5 & 6 and

7 & 8.

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Basic operations

CONNECTION TO A MONITOR

The DVR has a HDMI and VGA output to connect to a monitor. Please select the appropriate connection and select the correct input channel on the monitor.

POWER ON

Plug one lead from the 5-way power supply into the 12VDC power supply input marked on the DVR.

Turn on the DVR at the mains power point. Select the ON position on the switch on the rear of the

DVR. The Power supply indicator light will illuminate on the DVR’s front panel followed by several short bleeps.

POWER OFF

Turn off the DVR at the mains power source after selecting power off from the Shortcut Menu.

Select OFF on the power switch on the rear of the DVR. Switch the mains supply to OFF.

N.B Auto resume after power failure. If the DVR is shut down abnormally, the DVR can automatically backup video and resume previous working status after the power is restored.

MOUSE CONTROLLER CONNECTION

In order to prevent un-authorised tampering, the majority of DVR functions are controlled via the mouse controller.

Please plug in the supplied mouse via the USB interface on the front or rear panel when operating the DVR.

LIVE VIEWING

On start up the DVR will display a divided screen. Using the Mouse Control, double click on any image to bring to full screen. Double click again to return to that main divided screen.

The system time and date will be visible, this can be adjusted by entering the

Main Menu > System > General

The recording status and alarm status are indicated by the following icons:

Recording Motion Detect Video Loss

TO ACCESS THE MENU

Right click the mouse anywhere on screen to activate the Shortcut Menu.

Selecting Main Menu option will automatically display the System Login screen.

The default settings are:

User Name: Admin

Password: ‘leave blank’

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6

Once logged in you may now right click again to access your menu selections. An opportunity to change the password is provided within the settings menu. Please note if an incorrect password is entered three times the DVR alarm will activate. If a wrong password is entered five times the system will lock out. To reset the system turn the main power off and back on after 5 minutes.

SHORTCUT MENU

Right-clicking on the live camera screen will activate the Shortcut Menu where the most regularly used settings can be found.

Main Menu

Enter to adjust system settings

Record Mode

Shortcut for Record Mode

Playback

PTZ Control

To view recorded files

Controls and settings for specialized Pan Tilt and zoom cameras

High-speed PTZ

Enables PTZ control via mouse control

Colour Setting

Edit colour settings per channel

Output Adjust

Adjust display output settings of DVR

Logout

View 1

View 4

View 8

Logout, Shutdown or Reboot system

1 Channel view

4 Channel view

8 Channel view (On 8 channel version only)

Record setup

RECORD CONFIGURATION

QUICK GUIDE

OPTION 1- Manual Record (Cameras Recording Continuously)

From the live camera view screen:

• Right-click on the screen to bring-up the Shortcut Menu and log-in.

• Select Record Mode and highlight the ALL option for Manual

• Click OK to finish set-up

ADDITIONAL MANUAL RECORD CONFIGURATION OPTIONS

Select Main Menu > Record > Record Config. to access the ‘Record Plan’.

• Channel – Select 1–4/8 (all other settings now affect the specific channel selected)

• Redundancy – Select if double backup recording is required when two hard drives are fitted (not as standard)

• Length – Sets the file length of each video file to be recorded onto the hard drive (function does not apply to motion detection length)

• Pre-Record – The system can automatically archive up to 30 seconds of recording prior to a motion or alarm trigger

• Mode – Selects the recording preference either by schedule or to stop and start recording manually

NB. When entering the ‘Record Plan’ the default screen will always start with a display of the settings for Channel 1 and the current day’s schedule.

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QUICK GUIDE

OPTION 2- Motion Detection Record (Activated by Motion)

From the live camera view:

Right-click on the screen to bring-up the Shortcut Menu and log-in to the Main Menu.

• Select Main Menu > Record > Record Config.

• Select Channel as ALL

• Select Mode as Schedule

• Select Week as ALL

• Select Period 1 as Detect

• Click OK

• From the Main Menu select Alarm > Motion Detect

• Select Channel as ALL

• Select Enable

• Select Record Channel 1, 2, 3, 4/8

• Click OK to finish set-up

ADDITIONAL SCHEDULE RECORDING OPTIONS

Select Main Menu > Record > Record Config.

• Week – You now have the ability to specify the recording requirements by each day (select all if ALL days require the same configuration)

• Period 1-4 – Each day can be segmented into 4 specific recording periods

• Regular – Simply records constantly within the selected period

• Detect – Only records by motion detection via the camera(s) within the programmed period

• Alarm – Only records by alarm trigger within the selected period (selected models only)

RECORDING PLAYBACK

Right click on the live camera view, login and enter Playback directly from the Shortcut Menu.

QUICK GUIDE

In the playback menu refer to the right hand side of the screen and enter the following;

• Select Month and Year of the required recording

• Click on the day of Month

• Select Channel required

• Click on the symbol with the two inwards pointing arrows

• Select Start time (Top right-hand corner of the screen)

• Select End time (Top right-hand corner of the screen)

• Click the magnifying glass symbol

• Double click on the recording required

• Playback will begin

During playback simply use the icons at the foot of the screen to control playback.

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DIGITAL ZOOM

During playback it is possible to carry out a digital zoom. Left click and hold anywhere in the picture then move the mouse in any direction to create a selection window. Once you are happy with the selection window release the left click and then left click again within the created window to zoom in.

To return to the original screen simply double click.

NB. Practice playing back footage to familiarize yourself with the process before an incident occurs.

As default the record resolution is set to 720p. For best performance in this resolution it is recommended that only one channel at a time is selected for playback.

TRANSFERRING A RECORDING TO USB

Recorded data can be easily transferred using a USB stick drive.

The amount of data that can be stored is only limited by the capacity of the USB drive. Larger capacity drives are available.

QUICK GUIDE

During playback refer to the right hand side of the screen;

After finding the required recording (by following the RECORDING PLAYBACK instructions):

• Insert the USB stick into the back of the DVR

• Select the file to be backed up onto the USB stick by clicking inside the white box for the required time

• At the bottom right hand side of the page Click on the disc symbol

• The Backup window will appear, select Detect and then Backup

• Selecting Backup readies the selected file

• Select Backup Format as AVI

• Select Start

• A progress bar will then display when backup is complete

NB. Practice backing-up footage to familiarize yourself with the process before an incident occurs.

The AVI file will enable playback via a PC using AVI players such as Windows Media Player and DIV-X.

ADDITIONAL BACKUP MENU OPTIONS

Insert USB stick > Select Main Menu > Record > Backup > Backup

• Type – Select all recorded material or recordings made from specific triggers such as alarm or motion detection events.

• Channel – Select the channels that you wish to back up.

• Start Time – Select the start date and time of the desired back up.

• End Time – Select the end date and time of the desired back up.

• Remove – Clear the file information.

• Add – Show the file information satisfying the set file attributes.

• Start – Click the play button to start the backup and click the pause button to stop the backup.

• Cancel – During backup you can exit the page layout to carry out other functions.

• Backup Format – Recommend: AVI

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ADDITIONAL BACKUP NOTES

Once the selections have been entered as listed above; click Add. Data applicable to the selections will now appear in the main screen.

Clicking start will commence the backup operation and replace the capacity requirement with information on the estimated time to complete the process.

Main Menu Layout

Main Menu

Record

Alarm

Sub Menu

Config

Playback

Backup

Motion

Video blind

Video loss

Alarm input

Function

Set the recording configuration, recording type, recording time section

Set recording look-up, recording play, video file storage

Detect or format backup devices, backup selected files

Set motion detect alarm channel, sensitivity, area, defending time detection section, alarm output, screen hint, recording, PTZ, patrol

Set camera mask alarm channel, sensitivity, defending time, section, alarm output, screen hint, recording, PTZ, patrol

Set video loss alarm channel, defending time, section, alarm output, screen hint, recording, PTZ, patrol

Set alarm input channel, equipment type, defending time section, alarm output, screen hint, recording, PTZ, patrol

Set alarm mode: configuration, manual, shut down

System

Configuration

Alarm output

General Config

Encode Config

Network Config

Net Service

GUI display

Set system time, data format, language, hard configuration disk full time operation, machine number, video format, output mode, summertime, stay time

Set main (assistant) coding parameter: code mode, resolving ability, frame rate, code stream control, image quality type, code stream value, frame between value, video/audio enable

Set basic network parameters, DHCP and DNS parameters, network high speed download

PPPOE, NTP, Email, IP purview, DDNS parameter

Set channel name, preview hint icon state, transparency, cover area, time title, channel time fold

Set channel, PTZ protocol, address, baud rate, date bit, stop bit, check PTZ Config.

Serial port Config

Tour

Management

Hard disk

tools

management

System info

Shut down

Set serial port function, baud rate, date bit, stop (RS232) bit, check

Set patrol mode and interval time

Set appointed hard disk as read-write disc, read-only disc or redundant disc, clear data, resume date and so on

User management Modify user, team or password. Add user or team. Delete user or team.

Online user

TV adjust

Break the connection with the already login user. Lock the account after, break until booting up again.

Adjust TV upside, downside, nearside, starboard distance

Auto maintenance Set automatic reboot system and automatic deleting files

Restore Resume setup state: common setup, code setup, recording setup, alarm setup, network setup, network service, preview playback, serial port, setup, user management

Hard disk info Display hard disk capability and recording time

Code stream stats Display code stream information

Log info

Edition info

Clear all log information according to the log video and time

Display edition information

Logout, shut down or reboot

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Remote Viewing

NETWORK INTRODUCTION- IMPORTANT

Networking should always be carried out by a competent/qualified engineer, specifically when adjusting settings on the router which is required for remote viewing.

When unsure please contact your ISP (Internet Service Provider) for more information.

There are two main ways to connect the DVR to a network;

• A connection from the DVR’s LAN port via an Ethernet cable to the router (recommended for the most stable connection).

• A connection using the optional DVRWLA* (wireless adaptor dongle), which enables the DVR to obtain a connection to the LAN via Wi-Fi.

*DVRWLA is supplied and can be purchased as a separate item

To then add the DVR onto the network (for remote viewing), please refer to and complete the How to

Remote Access your DVR

guide that comes supplied with the DVR.

Once the DVR has been added to the network there are different methods to view the DVR remotely:

Smart-phone:

iPhone / Android App. Refer to the How to Remote Access your DVR guide for the recommended App or scan the QR code during DVR start up

Desktop Browsing:

CMS (Central Management Software) that is supplied on the CD supplied with the

DVR (Windows compatible)

Web Browsing:

Internet Explorer (Windows / Internet Explorer)

Cloud Service:

(Windows / Internet Explorer / App)

To remote view the DVR using the recommended App, CMS, Internet Explorer or the Cloud please refer to the How to Remote Access your DVR guide.

NB: ESP are unable to guarantee that your PC / mobile device will be compatible with the DVR and software supplied. Your specific model of phone, tablet or other device, the hardware it contains, your service provider, the types of data services they offer and your specific phone / device plan will all affect the performance of your PC / mobile device for remote access to the DVR.

Troubleshooting Guide

In the event of trouble with the system please follow the troubleshooting guide. If further problems persist please contact the installer / supplier.

The DVR will not boot up normally

•

•

•

•

•

The power supply is not correctly connected

The incorrect power supply is being used

The power supply is not producing the required voltage

Is the socket for the power supply plugged in and switched on?

Disconnect any other devices connected to the power supply / DVR to identify external device trouble

Connection issue with the monitor

•

•

•

•

•

The monitor cable is not correctly connected or damaged

The incorrect power is applied to DVR / Monitor

The correct input channel has not been selected on the monitor

The correct resolution has not been selected in the DVR’s GUI Display menu

Connect a temporary test monitor to adjust the DVR’s GUI Display menu

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There are no cameras displayed on the monitor

•

•

•

•

The camera power supply is not correctly connected or damaged

The camera signal cable is not correctly connected or damaged

Try another channel input if connecting an analogue camera to the system

There is a connection issue with the monitor

Real-time image problems (eg. mono picture)

•

•

•

Set Video Standard option to PAL in the General menu on the DVR

The signal from the camera is too weak due to excess distance between camera and DVR.

The colour and brightness setting of the DVR are incorrect, enter the Shortcut menu for Colour settings

I cannot find the video files in Playback mode

•

•

•

•

Recording did not take place in the specified time range

The recording parameters have not been programmed correctly / switched off

Hard drive has been overwritten

Hard drive cannot be detected

DVR cannot detect hard disk

•

•

•

•

The DVR’s power supply is not correctly connected or damaged

The DVR has an incorrect power supply

The HDD has not been connected correctly

An incorrect HDD has been installed

The images appear unstable during playback

•

•

The recommend setting for 720p playback is 1 channel only

Frame rate is set to a low rate, enter the Encode menu and adjust the frame rate for future recordings

Network connection to DVR is not stable

•

•

•

Network is not stable

DVR is not networked correctly

Incorrect network details have been entered in remote viewing platform

During remote viewing the image is not clear or the image is unstable

• Broadband connection is not stable enough to support 720p streaming. Select Extra Stream as opposed to Main Stream where applicable.

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Elite Security Products

Unit 7, Target Park, Shawbank Rd

Lakeside, Redditch B98 8YN

w w w. e s p u k . c o m

Telephone: 01527 51 51 50

Fax: 01527 51 51 43 email: [email protected]