User Manual for Neoware Appliances Running Windows CE

User Manual for Neoware

Appliances Running

Windows CE

Microsoft



Windows



CE

Neoware Software Release 5.3

#

Windows-based Appliance

Quick Reference Guide

To...

Press....

Display the Connection Manager

Display the next or previous connection

Display the default connection

Display the Terminal Properties dialog box

1

1

From the Connection Manager.

CTRL

+

ALT

+

END

CTRL

+

ALT

+

↑

or

↓

CTRL

+

ALT

+

HOME

F2 KEY

i

ii

© 2002 by Neoware Systems, Inc.

400 Feheley Drive

King of Prussia, PA 19406

610.277.8300

E-mail: [email protected]

Please check Neoware’s Web site for the most recent version of this document: http://www.neoware.com

This manual is copyrighted by Neoware Systems, Inc. All rights are reserved. This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior consent, in writing, from Neoware Systems, Inc.

Neoware, Eon, and Capio II are trademarks of Neoware Systems, Inc. Windows and

Microsoft are registered trademarks of Microsoft Corporation. MetaFrame, WinFrame, and

ICA are registered trademarks of Citrix Systems, Inc. Other trademarks used in this manual are the property of their respective owners.

Disclaimer: The information provided in this manual is intended for instructional purposes only and is subject to change without notice. Neoware Systems, Inc., accepts no responsibility or liability for errors, omissions, or misleading information that may be contained in this manual.

Production note: This manual was entirely designed, written, edited, and illustrated on

Neoware information appliance computers using Neoware’s embedded software.

2.18.2002

FCC regulatory and safety information

FCC regulatory and safety information can be found in the Quick-Start Guide that came with your appliance, and on the Support section of the Neoware website which can be found at:

http://www.neoware.com/support.html

CANADA ICES/NMB-003 Class/Classe (B)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada.

Neoware Hardware Warranty

Neoware hardware warranties can be found in the Quick-Start Guide that came with your appliance, and on the Support section of the Neoware website which can be found at:

http://www.neoware.com/support.html

Microsoft Software License

MICROSOFT



WINDOWS



CE OPERATING SYSTEM FOR WINDOWS- BASED TERMINAL DEVICES

VERSION 1.0

IMPORTANT—READ CAREFULLY: This End User License Agreement (“EULA”) is a legal agreement between

you (either an individual or a single entity) and the manufacturer (“Manufacturer”) of the special purpose computing device (“SYSTEM”) you acquired which includes certain Microsoft software product(s) installed on the SYSTEM and/or included in the SYSTEM package (“SOFTWARE”). The SOFTWARE includes computer software, the associated media, any printed materials, and any “online” or electronic documentation. By installing, copying or otherwise using the SOFTWARE, you agree to be bound by the terms of this EULA. If you do not agree to the terms of this

EULA, Manufacturer and Microsoft Licensing, Inc. (“MS”) are unwilling to license the SOFTWARE to you. In such event, you may not use or copy the SOFTWARE, and you should promptly contact Manufacturer for instructions on return of the unused product(s) for a refund.

SOFTWARE LICENSE

The SOFTWARE is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE is licensed, not sold.

1.

GRANT OF LICENSE. SOFTWARE includes software already installed on the SYSTEM (“SYSTEM Software”) and, if included in the SYSTEM package, software contained on the CD-ROM disk and/or floppy disk(s) labeled “Desktop Software for Microsoft Windows CE” (“Desktop Software”). This EULA grants you the following rights to the SOFTWARE:

•

SYSTEM Software. You may use the SYSTEM Software only as installed in the SYSTEM.

FCC regulatory and safety information iii

•

Desktop Software. Desktop Software might not be included with your SYSTEM. If Desktop Software is included with your SYSTEM, you may install and use the component(s) of the Desktop Software in accordance with the terms of the end user license agreement provided with such component(s). In the absence of a separate end user license agreement for particular component(s) of the Desktop Software, you may install and use only one (1) copy of such component(s) on a single computer with which you use the SYSTEM.

•

Use of Windows CE Operating System for Windows-Based Terminal Devices with Microsoft Windows NT Server,

Terminal Server Edition. If the SOFTWARE is Windows CE operating system for Windows-Based Terminal devices, the following special provisions apply. In order to use the SYSTEM in connection with Windows NT Server, Terminal

Server Edition, you must possess (1) a Client Access License for Windows NT Server, Terminal Server Edition and (2) either an end user license for Windows NT Workstation or a Terminal Services Client Access License (please refer to the end user license agreement for Windows NT Server, Terminal Server Edition for additional information).

•

Back-up Copy. If Manufacturer has not included a back-up copy of the SYSTEM Software with the SYSTEM, you may make a single back-up copy of the SYSTEM Software. You may use the back-up copy solely for archival purposes.

2.

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.

•

Speech/Handwriting Recognition. If the SYSTEM Software includes speech and/or handwriting recognition component(s), you should understand that speech and handwriting recognition are inherently statistical processes; that recognition errors are inherent in the processes; that it is your responsibility to provide for handling such errors and to monitor the recognition processes and correct any errors. Neither Manufacturer nor its suppliers shall be liable for any damages arising out of errors in the speech and handwriting recognition processes.

•

Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SYSTEM Software, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.

•

Single SYSTEM. The SYSTEM Software is licensed with the SYSTEM as a single integrated product. The SYSTEM

Software installed in Read Only Memory (“ROM”) of the SYSTEM may only be used as part of the SYSTEM.

•

Single EULA. The package for the SYSTEM Software may contain multiple versions of this EULA, such as multiple translations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple versions of the EULA, you are licensed to use only one (1) copy of the SYSTEM Software.

•

Rental. You may not rent or lease the SOFTWARE.

•

Software Transfer. You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of the SYSTEM, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media, any upgrades or backup copies, this EULA and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the

SOFTWARE.

•

Termination. Without prejudice to any other rights, Manufacturer or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE and all of its component parts.

3.

UPGRADES AND RECOVERY MEDIA.

•

If the SYSTEM Software and this EULA are provided separate from the SYSTEM by Manufacturer and the SYSTEM

Software is on a ROM chip, CD ROM disk(s) or floppy disk(s), and labeled “For ROM Upgrade Purposes Only” (“ROM

Upgrade”), you may install one copy of the ROM Upgrade onto the SYSTEM as a replacement copy for the SYSTEM

Software originally installed on the SYSTEM and use it in accordance with Section 1 of this EULA. You may also install additional copies of the ROM Upgrade as replacement copies onto additional SYSTEMS which are the same brand and model as the SYSTEM and contain a duly licensed copy of the same version and language release of the SOFTWARE

(“ADDITIONAL SYSTEMS”), provided that (1) Manufacturer has supplied a corresponding serialized sticker for each additional copy of the ROM Upgrade, and (2) you affix a serialized sticker per Manufacturer’s instructions for each unit of ROM Upgrade you install.

•

If the SYSTEM SOFTWARE is provided by Manufacturer on separate media and labeled as “Recovery Media”, you may not make a copy of the SOFTWARE as described in Section 1 for archival purposes. Instead, you may use the

Recovery Media solely to restore or reinstall the same version and language release of the SOFTWARE as originally

iv Microsoft Software License

installed on the SYSTEM and thereafter use the SOFTWARE as restored or reinstalled in accordance with Section 1 of this EULA. A single unit of Recovery Media may be used by you to restore or reinstall the SOFTWARE on ADDI-

TIONAL SYSTEMS.

4.

COPYRIGHT. All title and copyrights in and to the SOFTWARE (including but not limited to any images, photographs, animations, video, audio, music, text and “applets,” incorporated into the SOFTWARE), the accompanying printed materials, and any copies of the SOFTWARE, are owned by MS or its suppliers (including Microsoft Corporation). You may not copy the printed materials accompanying the SOFTWARE. All rights not specifically granted under this EULA are reserved by MS and its suppliers (including Microsoft Corporation).

5. PRODUCT SUPPORT. Product support for the SOFTWARE is not provided by MS, its parent corporation, Microsoft

Corporation, or their affiliates or subsidiaries. For product support, please refer to Manufacturer's support number provided in the documentation for the SYSTEM. Should you have any questions concerning this EULA, or if you desire to contact

Manufacturer for any other reason, please refer to the address provided in the documentation for the SYSTEM.

6. EXPORT RESTRICTIONS. You agree that you will not export or re-export the SOFTWARE to any country, person, or entity subject to U.S. export restrictions. You specifically agree not to export or re-export the SOFTWARE: (i) to any country to which the U.S. has embargoed or restricted the export of goods or services, which as of March 1998 include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Sudan and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the products back to such country; (ii) to any person or entity who you know or have reason to know will utilize the SOFTWARE or portion thereof in the design, development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any federal agency of the U.S. government.

If SOFTWARE is labeled “North America Only Version” above, on the Product Identification Card, or on the SOFTWARE packaging or other written materials, then the following applies: The SOFTWARE is intended for distribution only in the

United States, its territories and possessions (including Puerto Rico, Guam, and U.S. Virgin Islands) and Canada. Export of the SOFTWARE from the United States is regulated under “EI controls” of the Export Administration Regulations (EAR, 15

CFR 730-744) of the U.S. Commerce Department, Bureau of Export Administration (BXA). A license is required to export the SOFTWARE outside the United States or Canada. You agree that you will not directly or indirectly, export or re-export the SOFTWARE (or portions thereof) to any country, other than Canada, or to any person or entity subject to U.S. export restrictions without first obtaining a Commerce Department export license. You warrant and represent that neither the BXA nor any other U.S. federal agency has suspended, revoked or denied your export privileges.

7.

NOTE ON JAVA SUPPORT. The SYSTEM Software may contain support for programs written in Java. Java technology is not fault tolerant and is not designed, manufactured, or intended for use or resale as on-line control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java technology could lead directly to death, personal injury, or severe physical or environmental damage.

8. LIMITED WARRANTY.

•

Limited Warranty. Manufacturer warrants that the SOFTWARE will perform substantially in accordance with the accompanying written materials for a period of ninety (90) days from the date of receipt. Any implied warranties on the

SOFTWARE are limited to ninety (90) days. Some states/jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you.

•

Customer Remedies. Manufacturer’s and its suppliers' entire liability and your exclusive remedy shall be, at Manufacturer's option, either (a) return of the price paid, or (b) repair or replacement of the SOFTWARE that does not meet the above Limited Warranty and which is returned to Manufacturer with a copy of your receipt. This Limited Warranty is void if failure of the SOFTWARE has resulted from accident, abuse, or misapplication. Any replacement SOFTWARE will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.

•

No Other Warranties. EXCEPT AS EXPRESSLY PROVIDED IN THE LIMITED WARRANTY SECTION ABOVE,

THE SOFTWARE IS PROVIDED TO THE END USER “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER

EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY, AND/OR FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK OF THE QUAL-

ITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU.

Microsoft Software License v

•

No Liability for Consequential Damages. MANUFACTURER OR MANUFACTURER’S SUPPLIERS, INCLUD-

ING MS AND ITS SUPPLIERS, SHALL NOT BE HELD TO ANY LIABILITY FOR ANY DAMAGES SUFFERED

OR INCURRED BY THE END USER (INCLUDING, BUT NOT LIMITED TO, GENERAL, SPECIAL, CONSE-

QUENTIAL OR INCIDENTAL DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSI-

NESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE LIKE), ARISING FROM OR IN

CONNECTION WITH THE DELIVERY, USE OR PERFORMANCE OF THE SOFTWARE.

If you acquired this EULA in the United States, this EULA is governed by the laws of the State of Washington.If you acquired this EULA in Canada, this EULA is governed by the laws of the Province of Ontario, Canada. Each of the parties hereto irrevocably attorns to the jurisdiction of the courts of the Province of Ontario and further agrees to commence any litigation which may arise hereunder in the courts located in the Judicial District of York, Province of Ontario.

If this EULA was acquired outside the United States, then local law may apply.Should you have any questions concerning this EULA, please contact the Manufacturer of your SYSTEM.

U.S. GOVERNMENT RESTRICTED RIGHTS

The SOFTWARE and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software—Restricted

Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Microsoft Corporation/One Microsoft Way/Redmond, WA

98052-6399.

vi Microsoft Software License

Safety Instructions

Please read these safety instruction carefully and keep this user’s manual for later reference.

1. Before removing the outer case from the appliance always disconnect the AC power cord to prevent the possibility of dangerous electrical shock.

2. Before cleaning, disconnect the appliance from AC power. Do not use liquid or sprayed cleaning products to clean the unit. Instead, use a moistened sheet or cloth for cleaning.

3. Be sure not to expose the appliance to excessive humidity.

4. Be sure to install the appliance on a secure surface. A falling appliance could cause injury.

5. Place the power cord in such a way to avoid people stepping on it. Do not place anything over the power cord.

6. Be sure to note all cautions and warnings on the appliance.

7. If the appliance is not used for a long period of time, disconnect the AC power to avoid damage caused by voltage transients.

8. Never pour any liquid into any appliance openings: This could cause fire or electrical shock.

9. If one of the following situation occurs, be sure to get the appliance checked by a qualified service technician: a. The power cord or plug is damaged.

b. Liquid penetrates the appliance case.

c. The appliance is exposed to moisture.

d. The appliance does not work well or you cannot get it to work according to the user’s manual.

e. The appliance has been dropped or damaged.

f. If the appliance has obvious signs of breakage.

10. The appliance should be stored and used only in temperature and humidity controlled environments. Storing appliances below -20°C (-4°F) or above 60°C (140°F) may cause damage.

11. The sound pressure level at the operators position according to IEC 704-1:1982 is equal or less to 70dB(A).

12. The input power cord shall be minimum H05VV-F, 3G, 0.75mm², rate minimum 6A.

13. The appliance should be used only where ambient air temperatures are maintained below

40°C.

Safety Instructions vii

viii Safety Instructions

Table of Contents

FCC regulatory and safety information

iii

CANADA ICES/NMB-003 Class/Classe (B)

iii

Neoware Hardware Warranty

iii

Microsoft Software License

iii

Safety Instructions

vii

Table of Contents

ix

Introduction

1

Overview

1

Purpose and intended readers

1

Organization

1

What is an Eon 3000, Capio 600, or Capio II?

2

Getting More Information

2

The Internet

2

Technical support

2

CHAPTER 1

Setting Up Your Neoware Thin Client Appliance

3

Unpacking Your Neoware Thin Client Appliance

3

Packaging contents

3

ix

x

Table of Contents

Thin Client Appliance 3

Monitor 3

Connecting the Components

4

Back panel connectors

4

Connecting the cables

4

Connecting peripheral devices

6

Using the Front Panel

7

Eon Front Panel

7

Capio II Front Panel

7

Capio 600 Front Panel

7

Arranging Your Work Area

9

Getting comfortable

9

CHAPTER 2

Configuring Your Neoware Appliance

11

Automatic Appliance Properties Configuration

11

Automatic Appliance Properties Configuration

11

Selecting the Initial Configurations

11

Before you begin

11

Using the Setup wizard

12

CHAPTER 3

Creating Connections

23

Automatic Appliance Connection Configuration

23

Automatic Appliance Connection Configuration

23

Neoware Connection Manager

23

Adding a connection

24

Editing a connection

25

Deleting a connection

25

Connection Startup

26

Creating an RDP connection

26

Creating an ICA connection

28

Use Printer Configuration Utility 33

Compress Data Streams 33



Enable Sound 33

SpeedScreen 34

Encryption Level 34

Creating a PPP/RAS dialup connection

34

Creating a Pericom Terminal Emulation Connection

39

CHAPTER 4

Using Connections

47

Using Connections

47

Starting a connection

47

Single Button Connection Manager

48

Selecting startup options

48

Switching connections

49

Cutting and pasting between connections

49

Editing and deleting connections

49

Printing over the network

50

Printing Locally

50

Setting Up Local Printing in an RDP Session 50

Local Printing in an ICA Session 50

Closing connections

50

Using a Pericom Terminal Emulation connection

51

CHAPTER 5

Changing Appliance Properties

53

Changing Your Configurations

53

Understanding appliance properties

53

Accessing the Appliance Properties dialog box

53

The General tab

54

The Input tab

55

The Display tab

56

The Network tab.

57

The Printers tab

58

RDP Local Printers

59

Network Print Utilities

60

Table of Contents

xi

Table of Contents

ThinPrint® Configuration

61

The Web tab.

61

The Audio tab.

63

The Administration tab.

64

Appliance Administration

64

Appliance Name 64

Password 65

Time Settings: 65

Shadow Settings 65

Connection Administration

67

Allow connections to be created or modified. 67

Autostart all connections. 67

Automatically restart disconnected sessions. 67

Enable French Terminal Server connections. 68

Enable Single button view 68

The Inventory tab.

69

Changing the Global ICA Client Settings

69

Hotkeys tab

70

Preferences tab

70

Server Location tab

71

Firewall Settings tab

72

PNLite tab

73


Appendix 1

Configuring an Internal Wireless Ethernet Card

75

Enabling the USB Controller in the appliance BIOS

75

Setting the USB Controller setting in the BIOS to Enabled

75

Only Wireless Ethernet

76

Supported Eon Models

76

Supported wireless Ethernet cards

76

The Network Tab with Wireless Ethernet

77

Aironet Utilities

78

Aironet Client Utility (ACU)

78

Wired Equivalent Privacy (WEP)

78

Statistics

79

xii


Appendix 2

Using LPR/LPD Printing

81

Network printing using LPR/LPD

81

Configuring the appliance for LPR/LPD printing

82

Windows 2000 LPR/LPD printing to the appliance

83

Windows NT 4 LPR/LPD printing to the appliance

83

Linux/UNIX LPR/LPD printing to the appliance

84

Frequently observed issues

85

Don’t use punctuation

85

"Printer name" really means Queue Name

85

Index

87

Table of Contents

xiii

Table of Contents


xiv

Introduction

Windows CE Thin Client Appliance User Manual

This introduction describes the purpose and structure of this manual, as well as other sources of information.

Overview

Purpose and intended readers

Organization

This manual explains how to use Neoware thin client appliances that are powered by Neoware Software incorporating the

Microsoft



Windows



CE operating system. It’s intended primarily for end users, though administrators, evaluators, and others will find it helpful, too.

We recommend that you read the chapters of this manual in order.

The main topics covered are:

•

•

•

•

Unpacking and setting up your Eon or Capio thin client appliance.

Configuring your Eon or Capio thin client appliance for your network.

Connecting to one or more servers.

Changing the appliance properties of your Eon or Capio thin client appliance.

This manual doesn’t explain how to use the Windows desktop or

Windows-based applications. To learn how to use them, read their documentation.

1

Introduction

What is an Eon

3000, Capio 600, or Capio II?

Eon 3000 Series, Capio 600 Series, and Capio II Series devices are

Windows-based Terminal thin client appliances that let you use applications running on Microsoft Windows application servers, as well as applications running on UNIX/Linux servers, midrange, and mainframe computers, and on the Internet/intranet. Compared to personal computers, Eons and Capios are relatively simple devices, since most of the computing is done by the servers.

Your Eon or Capio can connect to servers running Microsoft Windows 2000 Server (as well as Advanced Server and Datacenter

Server versions), Microsoft Windows NT 4 Server, Terminal Server

Edition (TSE), and to servers that are running Citrix MetaFrame



,

WinFrame



, or Citrix Device Services (CDS). Using the Pericom terminal emulation suite, you can also connect to mainframes and minicomputers. Plus, you can connect printers, modems, bar code scanners, and other peripheral devices to your Eon and Capio. Some models of Eons and Capios include Microsoft Internet Explorer Web browser for viewing and printing HTML Web pages.

Eons and Capios aren’t difficult to use. If you know how to use a personal computer, or even if you don’t, you can use an Eon or

Capio.

Getting More Information

The Internet

Current and archival information about Neoware products, including the latest software updates, is available at: http://www.neoware.com

In addition, this user manual and other Neoware documentation are available at the Neoware Web site for browsing or downloading.

Technical support

For technical support regarding Neoware products, call Neoware at

+1.610.277.8300 or send an e-mail message to

[email protected].

2 Getting More Information


CHAPTER 1

Setting Up Your

Neoware Thin

Client Appliance

This chapter describes how to set up your thin client appliance.

Unpacking Your Neoware Thin Client Appliance

Packaging contents

Your Neoware Eon or Capio thin client appliance typically is shipped in cartons, containing these items. Depending on the shipping configuration, one or more of the items may be contained in separate shipping cartons (such as a monitor, keyboard, and mouse):

Thin Client Appliance

•

A keyboard with cable attached.

•

•

•

A mouse with cable attached.

A power cable.

Stabilizing feet or stand for using the Eon or Capio in a vertical orientation.

Monitor

•

A monitor power cable (attached to some monitors).

•

•

A monitor video cable (attached to most monitors).

A tilt/swivel base, attached or unattached.

To unpack your Neoware appliance, open the cartons carefully, remove the components, and save the packing materials in case you need to repack them.

3

Setting Up Your Neoware Thin Client Appliance

Connecting the Components

Back panel connectors

FYI

The serial and parallel ports can be used with

ICA and terminal emulation connections.

The diagrams on the following page below show the back panels of the Eon 3000, Capio II, and Capio 600 thin client appliance models.

The following is an explanation of the different connections that can be found on Neoware appliances.

•

MOUSE is a PS/2-type mouse port.

•

KEYBOARD is a PS/2-type keyboard port.

•

LAN is an RJ-45 jack. The appliance automatically detects and connects to either 10BaseT or 100BaseT

(twisted-pair) Ethernet.

•

PARALLEL is a standard DB-25 parallel port for local printers.

•

COM 1 (and COM 2 on Eon and Capio II) are DB-9,

RS-232 serial ports. Depending on which software version is loaded in the thin client appliance, serial ports may be used for peripheral devices such as modems, personal digital assistants (PDAs), and bar code scanners.

•

USB ports (two Type A USB ports)

•

MIC is a 3.5 mm microphone jack.

•

LINE IN is a 3.5 mm line audio input jack.

•

LINE OUT is a 3.5 mm audio output jack.

•

MONITOR is a standard DB-15, high-density, VGAtype monitor connector.

•

The power supply connects through the supplied power cable. It automatically detects and accepts either 120 VAC or 240 VAC line voltage.

Connecting the cables

4

1

2

Connect the keyboard cable to the KEYBOARD port.

Connect the mouse cable to the MOUSE port.

Connecting the Components

Power

Parallel

Port


Keyboard

Power

Serial Ports

Audio

USB

Ports

Ethernet

10/100

Mouse

Monitor

Capio II back panel

Audio

Serial Port

COM 2

Parallel

Port

Ethernet

10/100

Mouse

Serial Port

COM 1

Monitor

USB

Ports

Mouse Monitor

Keyboard

Eon back panel

Parallel

Port

Serial Port

Ethernet

10/100

Power

Keyboard

Audio

Capio 600 back panel

Connecting the Components 5


4

5

3

Connect the monitor video cable to the MONITOR port.

Don’t overtighten the screws. The video cable connection to the monitor varies. Some monitors have attached video cables.

Connect the monitor power cable to a power source.

Connect the power adapter cable into the socket.

6

Connect a twisted-pair, 10BaseT or 100BaseT Ethernet cable into the LAN jack.

This RJ-45 jack looks like a telephone jack.

7

Arrange your appliance and monitor in your work area.

Eon and Capio thin client appliances are designed to be placed underneath your monitor or beside the monitor (in a vertical orientation using the provided foot or stand).

Connecting peripheral devices

You can connect a modem, printer, bar code scanner, and other peripheral devices to your Neoware appliance.

1

If your appliance is turned on, log off all its open connections, and then turn off the appliance.

2

3

4

If you have a local printer, connect its cable to the PARAL-

LEL port. You can also attach local serial printers to either serial port: COM 1 or COM 2.

If you have an external modem, bar code scanner, or other serial device, connect its cable to a serial port (COM port).

Turn on your appliance and then the peripheral device.

6 Connecting the Components


Using the Front Panel

Eon Front Panel

Here are the details of the Eon front panel (see drawing on the following page).

•

•

To turn on your Eon, push in the triangular on/off switch on the front panel.

To turn off your Eon, push the on/off switch again.

•

The network activity indicator lights when network activity is detected by the Eon. Amber color indicates a 10 BaseT connection. Green color indicates 100 BaseT connection.

•

The power indicator lights when your Eon is powered on.

Capio II Front Panel

Here are the details of the Capio II front panel (see drawing on the following page).

•

•

To turn on your Capio II, push in the oval on/reset switch on the front panel.

To reset your Capio II, push and hold the on/reset switch for four seconds.

Note: To power off your Capio II you must unplug the power cord.

Capio 600 Front

Panel

Here are the details of the Capio 600 front panel (see drawing on the following page).

•

•

To turn on your Capio 600, push in the silver circular on/off button on the front panel.

To turn off your Capio 600, push the on/off button again.

•

The network activity indicator lights when network activity is detected by the Capio 600. Amber color indicates a 10 BaseT connection. Green color indicates 100 BaseT connection.

•

The power indicator lights when your Capio 600 is powered on.

Using the Front Panel 7


Eon front panel

Network activity indicator

Power indicator

On/off switch

Capio II front panel

Power indicator

On/reset switch

8

Capio 600 front panel

Using the Front Panel

Power indicator

Network activity indicator

USB ports

On/off switch


Arranging Your Work Area

Getting comfortable

These tips will help reduce eye strain and body fatigue when using your Neoware appliance:

•

•

•

•

•

Adjust your chair seat level so that your feet are flat on the floor, your legs form a right angle with the floor, your knees are free of the chair seat, and your lower back is fully supported.

Adjust the chair height the keyboard and mouse are at elbow height so your wrists are straight and supported.

Maintain a neutral neck posture with the top of the monitor no higher than your eye level.

Adjust the monitor and lighting to reduce glare on the screen and to place the monitor at a correct distance for your vision.

Take periodic breaks to stretch your arms and wrists and rest your eyes.

Arranging Your Work Area 9


10 Arranging Your Work Area


CHAPTER 2

Configuring Your

Neoware Appliance

This chapter describes how to configure your Neoware thin client appliance for your network.

Automatic Appliance Properties Configuration

Automatic Appliance

Properties

Configuration

Neoware software incorporating Windows CE contains the ability to be configured automatically from the server. Using Neoware’s ezRemote Manager software, the network administrator can create a properties configuration template which each appliance will pull from the server when it is powered on. The appliance will also continue to check for changes to the properties configuration template every time it is powered on. For more information on automatic server configuration, please consult Neoware’s ezRemote Manager documentation.

Note: If the automatic properties configuration is used, then the setup wizard will not appear when the appliance is booted for the first time.

Selecting the Initial Configurations

Before you begin

To make configuring your Neoware appliance easier, ask your system administrator to answer these questions before you begin:

•

Does your network use DHCP to supply IP addresses?

11

Configuring Your Neoware Appliance

•

If not, what is the static IP address for your Neoware appliance?

_____._____._____._____

If not, do you need to specify a subnet mask and gateway?

_____._____._____._____, _____._____._____._____

Does your network use DNS or WINS to name servers?

If it uses DNS, what are the IP addresses of the primary and secondary DNS servers and the default domain name?

___.___.___.___ , ___.___.___.___, __________________

If it uses WINS, what are the IP addresses of the primary and secondary WINS servers?

___.___.___.___, ___.___.___.___

FYI

The Internet Protocol

(IP) address identifies your Neoware appliance on your network.

Using the Setup wizard

(DHCP) is a serverbased program that automatically supplies an IP address to your

Neoware appliance.

3

4

1

2

The Neoware Setup wizard guides you through the process of configuring your Neoware appliance. The Setup wizard appears when your

Neoware appliance starts for the first time or it has been reset to factory-default settings. (See page 51.)

Turn on or reset your Neoware appliance.

When the Setup wizard appears, click Next.

Read the End User License Agreement, and then click Accept.

In the IP Address dialog, select Yes or No, and then click Next.

12 Selecting the Initial Configurations

FYI

The subnet mask identifies communications to servers that aren’t on your subnet and then sends them to a gateway computer. The subnet mask is usually a dotted decimal number with 255 or 0 in its fields.

The Gateway setting is the IP address of the computer that routes communications between subnets.


If you select Yes, an IP address for your Neoware appliance will be supplied by DHCP. If you select No, you’ll need to enter a static IP address.

5

If you selected No in the IP address dialog, type an IP address and other information, if needed, and then click Next.

Ask your system administrator if you need to enter subnet mask and gateway settings.

6

If you specified an IP address, you can enable server name resolution by DNS and/or WINS, and then click Next.

FYI

The Domain Name Service (DNS) and Windows Internet Naming

Service (WINS) are server-based programs that translate server IP addresses into more easily remembered names.

A domain is a group of servers that share access privileges.

Selecting the Initial Configurations 13


To use DNS, type the default domain name and the IP address(es) of the primary and/or secondary DNS server. To use WINS, type of the primary and/or secondary WINS server IP address(es).

7

Select a Desktop Area resolution and Refresh Frequency, and

then click Next.

Tip

If you want to use the default resolution, there is no need to test it.

The default setting is 800 x 600 at 60 Hz. You can select higher resolutions and frequencies if your monitor supports them.

To test the settings, click Test and then OK. If a solid blue rectangle appears on your screen, the resolution and refresh frequency that you chose are supported by your monitor.

8

Select whether you would like to setup a Web Browser con-

nection or not. (Note: Steps 8-12 apply only to Eon and Capio models purchased with a software version that includes Internet

Explorer. Models using software without Internet Explorer will


Configuring Your Neoware Appliance not display these Setup Wizard screens.)

Select Yes to set up the Microsoft Windows CE Internet Explorer

4.0 browser that is embedded in the software running on your appliance. If you do not wish to setup a browser, click No and continue with step 13.

9

Type the URL(Uniform Resource Locator) address of the

Home page and Search page, and then click Next.



The Home page specified is the page that will appear when you start the browser, or when you hit the Home button in the browser. The Search page specified is the page that will appear when you hit Search button in the browser. An example of a URL is http://www.neoware.com.

10

Select the preferences that will govern the way the browser displays hyperlinks, and the text on the screen. When finished, click Next.

11

Click in the checkboxes to enable the use of persistent



browser cache and favorites. When finished, click Next.

The persistent browser cache option tells your browser to save the history, cookies, and elements of the pages that you have visited, so that they may be accessed when you use the browser in the future. The use of these elements can speed up the loading of previously visited pages. The favorites option allows the user to specify pages that they visit frequently, so that they can click on them in the menu bar instead of typing the URL.

Note - If these options are selected on an appliance that is used by many people, then any users will be able to see where other users have visited.

12

Click in the checkbox if you use a proxy server to access the



internet.

If you use a proxy server, then specify the name of the computer running the proxy server, and the port it is on. Then click the checkbox to bypass the proxy server for local addresses, such as an Intranet.

13

Select whether you would like to setup a local printer attached to your appliance. The local printer defined in this step is used solely for printing from RDP 5.0 connections.

18

If you choose no, then go to step 19.

Selecting the Initial Configurations


14

If you selected to add a local printer, select the printer port on your appliance that your printer is attached to and then click

Next.

15

Select the manufacturer and model of your local printer.

When finished, click Next.



16

Type a name for your local printer and click Next.

You can also use the default name for your printer (manufacturer and model) by clicking Next.

17

Specify whether you would like this printer to be your default printer for Windows-based programs (for RDP connections, only). When finished, Click Next.

18

Specify whether you would like to configure another printer


and then click Next.


If you choose Yes, repeat steps 14 through 17. If you choose No, continue with step 19.

19

You have successfully completed the Neoware Setup Wizard, click Back to change any settings that you have specified, or

Finish to apply the settings.

20

If you have selected changes to any network settings or your desktop area and refresh frequency, click Yes to restart your



Neoware appliance.

When your Neoware appliance restarts, the Connection Manager appears.

If you selected DHCP to supply an IP address but no DHCP server responds within 25 seconds, the Waiting for DHCP

Response dialog box appears.

•

•

To try DHCP again, click Restart.

To restart without DHCP, click Cancel, press

F

2, type an IP address in the Network tab of the Terminal Properties dialog box, click OK, and then restart your Neoware appliance.



CHAPTER 3

Creating

Connections

This chapter describes how to create server connections on your

Neoware thin client appliance.

Automatic Appliance Connection Configuration

Automatic Appliance

Connection

Configuration

Neoware software incorporating Windows CE contains the ability to be configured automatically from the server. Using Neoware’s ezRemote Manager software, the network administrator can create a connection configuration template which your appliance will pull from the server when it is powered on. The appliance will also continue to check for changes to the connection configuration template every time it is powered on. For more information on automatic server configuration, please consult Neoware’s ezRemote Manager documentation.

Neoware Connection Manager

Except for when you initially configure your thin client appliance, or after you have intentionally factory reset the appliance, the Connection Manager appears whenever your Neoware appliance starts.

The Connection Manager lets you configure and manage connections to servers.

You can make RDP and ICA connections to servers running

Microsoft® Windows® 2000 Server or Windows® NT 4.0 Terminal Server Edition. PPP (Point to Point Protocol)/RAS (Remote

23

Creating Connections

FYI

RDP and ICA are protocols that enable appliances to use Windowsbased programs running on servers.

ICA connections require

Citrix’s MetaFrame,

WinFrame, or CDS to be installed on the server to which you are connection

Access Server) dialup connections can be configured to run RDP and

ICA connections on remote servers. Pericom terminal emulation connections can be used to connect to servers, minicomputers, and mainframes

Adding a connection

Note: There is also a simplified Single Button Connection Manager used to connect to an appliance’s default connection (see “Single Button Connection Manager” on page 46).

1

If the Connection Manager isn’t on screen, press

CTRL

+

ALT

+

24 Neoware Connection Manager


END

.

Click Configure...

...and then click Add.

Click the Configure tab and then click the add button to create a connection.

2

3

Click the Configure tab.

Click the Add button.

Once you click Add, the New Connection dialog will appear. Continue by following the directions on creating the specific type of connection you would like to establish as further explained in this chapter.

Editing a connection

Once created, you can edit any connection (except for the Internet Explorer Web browser) by clicking Edit. A

OK saves changes

X cancels changes

tabbed dialog containing all of the settings appropriate for the connection type will appear. Click on OK to save changes to the connection, or on the X to cancel any changes.

Deleting a connection

Highlight a connection, and then click

Delete. A confirmation dialog box will appear. Click OK to delete the highlighted connection.

Neoware Connection Manager 25


Connection Startup

Highlight any defined connection and click on the

Startup button in order to set the connection as the Default

Connection, or to set the connection to automatically start at device setup:

•

•

Make the selected connection your Default connection. Only a single connection can be defined as the Default connection. The

Default connection is started when the user clicks Connect on the

ezConnect one-button connection manager. (See “Enable Single button view” on page 68.)

Automatically start the selected connection at startup. You can select one connection that will automatically start when the thin client appliance starts up. If you want all connections to automatically start, you can use the Autostart all connections checkbox on the Administration tab of the Neoware Appliance

Properties dialog. See “Autostart all connections.” on page 67.

Creating an RDP connection

1

In the drop-down list, select Microsoft Remote Desktop Client, and the click OK.

Select Microsoft

Remote Desktop

Client from the drop down menu

2

Type a name for the connection, as well as the IP address or

DNS or WINS name of the server to which you would like to connect. Click in the Low Speed Connection checkbox if you

26 Creating an RDP connection


are using a wide-area network. When finished, click Next.

Type a name for your connection and the server you would like it connect to.

Select a Low Speed

Connection, only if you are using a wide-area

Network.

3

If you want, select Automatic Logon, and then type your user name, password, and domain name. When finished, click

Next.

Click the Automatic Logon checkbox and then enter your logon information.

If you don’t type this information now, it will be requested each time you start this connection.

Note: If this appliance is used by multiple people, then do not enter this information.

Creating an RDP connection 27


4

Select Desktop or Application file name, and click Next.

Select Desktop or

Application file name and enter the appropriate information, if necessary.

For a connection that opens to a full-screen Windows desktop, select Desktop. For a connection that opens to a specific Windows-based program, select Application file name, and then type its name and (optionally) a working directory for its files.

5

Click Finish or select back to change any configuration options for this connection.

The connection will appear in the Connection Manager.

Creating an ICA connection

ICA is a network protocol used by Windows NT-based servers running Citrix MetaFrame, WinFrame, or CDS. ICA connections also let you create dial-in and null-modem serial port connections.

1

In the Neoware Connection Manager click the Configure tab and then click the Add button.

2

Select Citrix ICA Client from the drop-down list, and then

28 Creating an ICA connection


click OK.

Select Citrix ICA


FYI

A published application is a server-based program to which you can directly connect.

3

Select a connection type, and then click Next.

•

If you’re using an Ethernet network, select Network Connection.

•

If you’re using a serial port connection, select Dial-in Connec-

tion.

4

If you selected a network connection, select a Citrix server or a published application, and then click Next.

Note: If you are using a version of Citrix MetaFrame prior to XP in your server farm, you may not see a list of servers or applications in this dialog because the ICA 6.2 client defaults to a broadcast protocol of "TCP + HTTP browser" and earlier server farms

Creating an ICA connection 29


This error message may indicate that you need to change the default browser protocol in Global

ICA settings.

typically use "TCP browser" broadcasts. For information about

changing the global browser protocol, see “Changing the Global

ICA Client Settings” on page 69.

Type a server or application name, or select a server or application from the list.

Server IP addresses can also be entered.

You can set the browser protocol for a single connection from the

Server Location dialog.

To change the broadcast protocol for a single connection, or to connect to a server that isn’t on your local network, click Server

Location.

5

If you selected a dial-in connection, select a dial-in device and serial communication (COM) port and other settings, and



then click Next.

Specify and configure your Dial-In

Device, and enter a

Phone Number

•

•

To configure a modem connection, select a Hayes compatible device, type a phone number, and then click Configure to select the port settings and call options. Set the Connection

Preferences to match your modem settings, and then click OK.

To learn the settings for your modem, read its manual.

To configure a null-modem connection, select a serial cable device, click Configure to select the serial port settings, and then click OK.

6

Type a title for your ICA connection, and click Next

Type a name for

Citrix ICA connection

7

If you want, specify a Windows application to start with the



connection, and then click Next.

Type the command line and the working directory of an application to autostart when you start this connection.

In the Command Line box, type the path and application name.

For example, if Microsoft Notepad was located in the C:\WTSRV directory, you would type C:\WTSRV\Notepad.exe.

In the Working Directory box, type the drive and path of its working directory. For example, C:\My Documents.

8

If you want, specify logon information, and then click Next.

Type your logon information.

If you don’t type logon information now, it will be requested when the connection starts.

9

Select a color depth, and then click Next.

Select the number of simultaneous onscreen colors you would like this connection to use.

(MetaFrame is required on the server for color depths higher than

256 colors.)



Note: The option to use thousands of colors is only available when your appliance’s desktop area and refresh frequency is set to a resolution that supports high color (i.e. - 800x600 @ 85hz

high color (16-bit)). See page 27.

10

If needed, select printing, data compression sound, speedscreen, and encryption settings. When finished, click Next.

Select and configure these options if you would like to use them.

Use Printer Configuration Utility

If you are using MetaFrame 1.8 or later, you have two choices regarding configuring printers attached locally to the Neoware appliance: (1) If only Administrators (using the MetaFrame

Printer Configuration Utility on the server) are to define and configure any locally attached printers -- check the box, or (2) if users need to locally define printers for their MetaFrame sessions

-- uncheck the box.

Compress Data Streams

If you’re using a dial-in connection or wide-area network, you can select Compress Data Stream to increase performance.

Enable Sound

If your Neoware appliance and network support ICA audio, select

Enable Sound, and then select a sound quality. High is recommended for high-speed connections, Medium for most connections, and Low for dial-in connections.



SpeedScreen

If you are using MetaFrame 1.8 Feature Release 1 or later, you can enable SpeedScreen3. Speedscreen3 is designed to enhance the performance of your low bandwidth or high latency connection. For slower server connections set the SpeedScreen option to

On. If you are uncertain of your connection speed set the Speed-

Screen option to Auto.

Encryption Level

If your MetaFrame server includes the optional Citrix Secure-

ICA™ Services, you can choose different encryption levels for the connection (up to 128-bit RC5 encryption). If SecureICA has not been installed on your MetaFrame server, choose Basic encryption.

11

Click in the checkbox if you would like to use an alternate address when connecting through firewalls. Click in the

SOCKS checkbox if you would like to connect via a SOCKS proxy server. If so, specify the address and port for the proxy to use. When you complete this step, click Finish.

Select and configure Firewall options if you would like to use them.

The ICA connection will appear in the Connection Manager.

Creating a PPP/RAS dialup connection

PPP (Point to Point Protocol)/RAS (Remote Access Server) is the

Internet Standard for the transmission of network packets over dialup connections. Once a PPP/RAS connection has been establish, a user can then run RDP, ICA, or terminal emulation server sessions.

34 Creating a PPP/RAS dialup connection


1

2

In the Neoware Connection Manager click the Configure tab and then click the Add button.

In the New Connection popup dialog select Neoware Dial-Up

PPP Client from the dropdown menu, and then click OK.

Select Neoware

Dial-Up PPP from the drop down menu

3

The Neoware Create New PPP Connection Wizard starts and the first step is to type a name for your connection. Click next to continue.

Type a name for the connection

4

Select a modem from the drop down menu.

Select a modem from the drop down menu

Creating a PPP/RAS dialup connection 35


5

Note: If an internal modem is installed, it will be seen as “Com

3:”.

After you’ve selected your modem, click the Device Properties button.

In the Device Properties dialog define the Port Settings and Call

Options according to the modem setup. To learn the setting for your modem, read its manual. Once you’ve completed setting up your modem configuration, click OK in the upper right hand of the Device Properties dialog.

Port Settings

Call Options

Note: When setting the baud rate for 56k modems, choose

“115200.”



6

If your Internet Service Provider (ISP) or your system administrator has specified settings for your PPP/RAS connection then click the TCP/IP Settings button in the Select Modem dialog.

Specify your TCP/IP

Settings

7

To enter these specific settings, click on the User Specified radio buttons and then enter the settings. When finished, click OK in the upper right hand corner. To configure your connection using

SLIP, and/or compression, check with your system administrator for the proper settings. The use of a remote gateway is selected by default when using a PPP Dial-Up connection. If you are using this connection to augment your Local Network with a connection to a remote site, then check with your network administrator to see if the use of a remote gateway is necessary.

If you would like to secure your Dial-Up PPP connection using encryption, select the Security button in the Select

Modem dialog.

Specify your Security preferences

Creating a PPP/RAS dialup connection 37


8

Select the checkboxes that coincide with the security you would like to provide for your connection. When finished, click OK in the upper right hand corner. Click Next in the Select Modem dialog to continue.

Enter your login information. When complete, click Next.

Enter your login information

9

Note:

This information is used to login, via PPP/RAS, to your ISP or other network. It may be different from your Windows login information.

A domain name is not always necessary for a PPP/

RAS connection. Check with you System Administrator to confirm if a domain name should be entered with this PPP/RAS connection.

In order to automatically start one or more host connections when you establish a Dial-Up PPP connection, select those host connection names you would like to autostart and click next.

Specify which connections you would like to Autostart



Note: To select multiple host connections to autostart, hold down

Ctrl and click on each host connection you would like to autostart. To select a range of host connections to autostart, click on the first connection, hold down Shift, and then click on the last host connection you would like to include. This will select every name between the first and last connections that you clicked.

10

Enter the telephone number to your internet service provider or your dial-up server.

Enter the telephone number

Once you’ve specified the telephone number, click Finish to complete the PPP/RAS connection configuration.

Creating a Pericom Terminal Emulation Connection

Tip

For more detailed information about the Pericom terminal emulation client, read the Terminal

Emulation User’s Guide, available at

www.neoware.com.

Pericom terminal emulation connections allow the user to connect to servers, minicomputers, and mainframes by emulating terminals.

The supported terminal emulations include:

•

ADDS A2.

• ANSI BBS.

• DEC VT52, VT100, and VT300 7-bit and 8-bit.

•

Hazeltine HZ1500.

• HP70092.

•

IBM 3151.

• IBM3270 (3278 models 2, 3, 4, 5, 2-E, 3-E, 4-E, and 5-E; 3279 models 2, 3, 4,

5; and 3287 model 1).

• IBM5250 (including keyboard macros).

• SCO Console.

Creating a Pericom Terminal Emulation Connection 39


• Tandem 6530.

•

Televideo TVI910 and TVI920.

• Wyse WY50, WY50+, and WY60.

To create a terminal emulation connection, you must select the emulator type and the host computer. You can also select Telnet, serial port, autologin, and client printer settings.

1

In the Neoware Connection Manager, click the Configure tab and then click Add.

2

In the New Connection popup dialog select Pericom Terminal

Emulation Client from the dropdown menu, and then click OK.

Select Pericom Terminal Emulation


3

Type a connection name, select a terminal emulation and model type (if required), and then click Next.

Select Neoware

Dial-Up PPP from the drop down menu

40 Creating a Pericom Terminal Emulation Connection


Note: Click the International Settings button in order to specify the type of keyboard you are using for your terminal emulation session.

4

Select the type of connection you are using to connect to the server, minicomputer, or mainframe.

Note

To use a host name, a

DNS or WINS server must be specified for your Neoware appliance.

•

•

•

For a connection to an Ethernet network, select TCP/IP, and continue with step 5.

For a dial-in serial port connection, select Modem, and continue with step 6.

For a null-modem serial port connection, select Serial, and continue with step 7.

5

If you selected a TCP/IP connection, type the IP address or

DNS/WINS name of the host computer, and then click the



Advanced button.

FYI

The Telnet configurations you can make depend on the selected emulation.

•

•

•

•

•

To change the default Telnet port number, 23, type another

16-bit port number.

To override the terminal name reported over Telnet, type a name in the Telnet Name box.

To avoid generating a Telnet echo when the connection starts, select Suppress Echo.

To select Telnet Binary or EOR options, select DO in the

Force Negotiation section.

No, the default setting, won’t force any negotiations. DONT

forces a negotiation by telling the host that the option isn’t supported.

To send a timing mark (TM) or carriage return (CR) with a

Telnet break packet, select the appropriate break settings.

6

If you selected a modem connection, click Configure.

42

•

•

•

If this is a new configuration, type a configuration name.

To set serial port settings and call options, click Configure.

To set advanced dialing settings, click Dialing Properties.

Creating a Pericom Terminal Emulation Connection


7

If you selected a null-modem connection, select serial communication (COM) port 1 or 2, click Configure, select the serial port settings, and then click OK.

8

Click Next to display the Advanced Options dialog box.

FYI

Autologin connections automatically enter your username, password, and other information when you log into a host. To set up an autologin connection, you need to know the exact prompts sent by the host at login.

9

To create an autologin connection, click Auto Login, select



settings, and then click OK.

•

•

•

To automate the login, first type the login prompt sent by the host (for example, login:) in the Wait For box. Then type your username in the Respond With box, select an item from the drop-down menu (for example, C. Return), click Insert, and click Add to add it to the Definitions list.

Repeat this procedure for the password and any other prompts sent by the host. The prompts that you type in the Wait For box must exactly match the prompts sent by the host.

To reposition a definition, use the up and down arrow buttons.

To edit a definition, highlight it, click Remove, and then edit.

10

To set up a client printer, click Printers, select a printer port and other settings, and then click OK. To set up a network

Select a printer port or select the “Use

Network Printer

(LPR)” checkbox

44

printer using LPR select the “Use Network Printer (LPR)” checkbox and enter an LPD Hostname.

Creating a Pericom Terminal Emulation Connection


If you select a serial port for a client printer, click the Configure button, select the appropriate serial port settings, and then click

OK.

•

To advance the paper to the top of the form after printing, select FormFeed Terminator.

•

To start at the next line when the printer receives a carriage return, select Auto Line Feed.

11

To customize the terminal emulation graphical user interface, click GUI Overrides, select items, and then click OK.

12

If you would like to add an auxiliary device to be used during your terminal emulation session, click Aux Port.

13

In the Advanced Options dialog box, click Finish.



46 Creating a Pericom Terminal Emulation Connection


CHAPTER 4

Using

Connections

This chapter describes how to use server connections on your

Neoware thin client appliance.

Using Connections

Starting a connection

Once a connection has been created, you can start that connection.

1

In the Connection Manager, click the Connections tab.

To display the Connection Manager, press

CTRL

+

ALT

+

END

.

To start a connection click the Connections tab, and then doubleclick a connection name.

2

Double-click a connection name.

47

Using Connections

Single Button

Connection

Manager

Or click a connection name, and then click Connect or press the

Enter key.

Or press

↑

or

↓

to highlight a connection name, and then press

Enter.

To use the default connection, simply click Connect or press Enter.

3

If Automatic Logon wasn’t selected for the connection, type your logon information, and then click OK.

You can start more connections now.

If the appliance is set to display the Single Button Connection Manager then clicking the Connect button starts the default server connection on their appliance. See "Selecting startup options" below to learn how to specify which server connection is the default.

Selecting startup options

Tip

You can set all your connections start automatically. To learn how, see page 59.

As startup options, you can select a default and an autostart connection. The default connection is highlighted in the Connection Manager.

An autostart connection starts whenever your Neoware appliance does.

If you don’t select a default connection, the first connection listed in the Connection Manager will be used. The autostart connection, if any, also functions as the default connection. Selecting another default connection returns the autostart connection to normal status.

1

In the Connection Manager Configure tab, click a connection name.

48 Using Connections

Using Connections

2

Click Startup.

3

Select a startup option, and then click OK.

Switching connections

When more than one connection is active on your Neoware appliance, you can switch between connections by using these key combinations:

•

•

•

To cycle through the active connections, press

CTRL

+

ALT

+

↑

or

↓

.

To display the default connection, press

CTRL

+

ALT

+

HOME

.

To open the Connection Manager, press

CTRL

+

ALT

+

END

.

Then select another active connection in the Connections tab.

Cutting and pasting between connections

You can cut and paste text and graphics between Windows programs in different ICA connections. Simply use the regular Windows cut, copy, and paste commands.

Editing and deleting connections

You can delete inactive connections or change their properties.

1

To edit a connection, click the Connection Manager Configure tab, click the name of the connection you would like to edit, and then click the Edit button.

Or double-click a connection name in the Configure tab.

2

Depending on the type of connection you are editing, a specific edit connection dialog will appear. For detailed informa-

tion about the specific edit connection dialogs, (see “Creating

Using Connections 49

Using Connections

Printing over the network

When using RDP, ICA, or terminal emulation connections, you can print program files to network printers just as you would on a personal computer.

Printing Locally

Connections” on page 23).

3

When you are finished editing the connection configuration, click OK in the upper right hand corner, or complete the wizard, depending on the type of connection you are editing.

4

To delete a connection, click its name in the Configure tab, click Delete, and then click Yes.

In order to print to a client printer (a printer directly connected to your Neoware appliance), a user must setup his printer based upon the type of session they are running.

Setting Up Local Printing in an RDP Session

Programs running in RDP connections can print to client printers, if your Neoware appliance’s Appliance Properties have been properly configured. To properly configure your printer, see Chapter 5 -

Changing Appliance Properties - Step #6.

Local Printing in an ICA Session

Programs, running in ICA connections, can print to client printers, if your Neoware appliance serial or parallel ports have been mapped on a Windows NT-based server. Ask your system administrator for assistance.

Closing connections

•

•

To disconnect a connection, click Disconnect in its Windows

Start menu. Or click End in the Neoware Connection Manager

Connection tab.

When you disconnect a connection, its applications and files will appear as you left them when the connection is restarted.

To log off a connection, click Logoff in its Windows Start menu.


Using Connections

When all your connections are closed, you can turn off your

Neoware appliance.

Using a Pericom

Terminal Emulation connection

Once you’ve created a terminal emulation connection, here’s how to start using it.

Tip

The curved arrow buttons on right of the

Command bar toggle up to 48 soft buttons

(12 in four levels) that you can define by selecting Settings | Soft

Buttons in the menus

1

2

In the Connection Manager, click the Connections tab.

Double-click a terminal emulation connection (TEC) name, or click a name and then click Connect.

3

If the login for this connection hasn’t been automated, enter your network user name and then password.

After login, the terminal emulation screen appears, with a Command bar at the top, a scroll bar at the right, and a status bar at the bottom.

Command bar

Using the Command bar, you can change settings, print screens, and use the menu commands.

Status bar

4

5

The status bar lets you switch between local and online mode, and pause or resume scrolling.

The status bar also displays information about the emulation: typically the emulation type, the line and column of the text cursor, the edit mode (overstrike or insert), and the printer status.

Type entries at the cursor, and then press Enter.

To close the connection, click File | Exit. Or click the close button (X) on the Command bar.

Using Connections 51

Using Connections



CHAPTER 5

Changing Appliance

Properties

This chapter describes how to set your Neoware appliance’s Appliance Properties.

Changing Your Configurations

Understanding appliance properties

After your Neoware appliance is initially configured, you can change its Setup settings, keyboard locale, and other appliance properties. The Appliance Properties dialog box also includes an

Administration tab so you can automatically start and restart your connections, password protect your Neoware appliance, and prevent connection property changes.

Don’t confuse appliance properties with connection properties.

Connection properties are configured in the Connection Manager and apply only to specific connections. Appliance properties apply to all your connections.

Accessing the

Appliance Properties dialog box

1

2

If the Connection Manager is on screen, press the F2 key.

If a connection session is on-screen, simultaneously press

Ctrl + Alt + End keys to display the Connection Manager screen, then press the F2 key.

53

Changing Appliance Properties

The General tab

Caution

If you reset your

Neoware appliance, all of its appliance and connection properties will need to be reentered.

TSCALs (Terminal Services Client Access

Licenses) for Windows

2000 Server RDP sessions are also deleted and lost when the appliance is reset to the factory-default property settings.

The General tab of the Appliance Properties dialog box lists information about your Neoware appliance hardware and software. The product ID number is unique to your Neoware appliance.

To reset all your appliance and connection properties to their factory default settings, select the Reset check box in the General tab, click

Yes, and then click OK to restart your Neoware appliance.

54 The General tab

The Input tab


The Input tab contains controls for keyboards, mice, and touch screens.

The Input tab controls the following settings:

•

•

•

•

•

Keyboard locale: The keyboard language setting of the keyboard attached to the thin client appliance.

Enable Num Lock key at startup: Forces the Num Lock key to be set on during thin client appliance startup, if checked.

Mouse: Speed and handedness.

Touch Screen: Port setting and access to calibration screen for

ELO touch screens.

Character Repeat: Set the repeat delay and rate for keys held depressed on the keyboard.

The Input tab 55


The Display tab

FYI

The wait time sets the minutes of inactivity after which the screen saver will appear.

Unless the wait time is set for a longer period, your monitor will shut down after 20 minutes of inactivity to save energy.

You can change the desktop area and refresh frequency. If you do, click Test to test the setting. If the setting is supported by your monitor, a solid blue screen appears during the test.

56 The Display tab

Click the Enable Screen Saver checkbox to enable the screen saver.

Select the amount of idle time before the screen saver starts, and whether you would like the screen saver to turn the monitor off or leave the screen blank.


The Network tab.

Select DHCP to supply an IP address to your Neoware appliance, or specify a static IP address. You can also type subnet mask and gateway settings.

To enter DNS or WINS settings, click the Advanced

Network button. This setting is only available if you manually specify an IP address.

To manually specify your network speed, click the Network Speed button.

Click the Network Speed button in order to manually override the appliance’s automatically detected Ethernet connection speed. The options are Auto Detect (default selection), 10 Mbits half

duplex, 10

Mbits full duplex, 100 Mbits half

duplex, and 100 Mbits full duplex.

The Network tab.

57


The built-in Ping utility provides a mechanism to check that network settings are correct, and that the network connection is working.

Click the Ping Utility button in order to access the utility’s dialog.

Enter the destination IP address, then click OK. The results of the

Ping Utility test appears in the dialog.

To enable DNS or WINS for your Neoware appliance, click the

Advanced Network button, type the appropriate settings, and then click OK.

The Printers tab

The Printers tab provides the following settings:

•

Define local printers for use with RDP connections

•

Enable, disable, or modify settings for using TCP to print to locally-attached printers

•

•

Enable, disable, or modify settings for using LPD to print to locally-attached printers

Enable, disable, or modify settings for using ThinPrint® to print to locally-attached printers

58 The Printers tab

RDP Local Printers


The printers defined on this tab are used only by RDP connections to

Windows 2000 Servers with Terminal Services activated.

Click Add to create an RDP local printer definition, or select an already-defined printer and click

Properties.

In the Printer Properties dialog you can specify the following:

Type a name for your printer and the select the Manufacturer and Model of your printer

•

Friendly Name - This field allows you to name the printer you have connected to your windows-based appliance.

The Printers tab 59


•

•

•

Manufacturers - Select the manufacturer of the printer connected to your windows-based appliance.

Printers - Select the model of printer you have connected to your windows-based appliance from the list of printers made by the manufacturer you selected.

Make this the default printer - Select this checkbox if you would like the printer connected to your windows-based appliance to be the default.

Once you have defined the printer, Click OK.

Network Print

Utilities

If you would like to setup a local printer to be used by other users on the network or to be used without using either RDP or ICA protocols, click one of the Network Print Utilities buttons:

•

TCP Print Settings - Click this button to enable a printer connected to the local appliance to be used by other users through a

Windows 2000 Server. In the TCP Print Utility dialog select the port to which your printer is attached. You can modify the port number if the default setting is not appropriate.

60 The Printers tab

ThinPrint

®

Configuration


•

LPD Settings - Click this button to enable a printer connected to the local appliance to be used through any server that can print using the LPR/LPD protocol (UNIX, Linux, Windows NT

Server, Windows 2000 Server, mainframes, etc.). In the LPD

Print Utility dialog select the port your printer is attached to and specify the queue name.

Neoware’s thin client appliances include a local client that supports ThinPrint

® servers. Click on Enable ThinPrint checkbox to activate the ThinPrint client

(default is unchecked). To make configuration changes to the ThinPrint client, click Configure Thinprint.

For information about configuring the ThinPrint client and server software, please visit http:// www.thinprint.com/

ThinPrint is a product of

ThinPrint GmbH, Berlin,

Germany.

The Web tab.

If your Neoware thin client appliance software includes a Web browser, a Web tab appears in the Appliance Properties dialog.

The Web tab.

61


When the Enable Web Connection checkbox is selected then you can specify the properties you would like for the embedded browser.

FYI

Not all versions of

Neoware thin client appliance software include a Web browser.

The Web tab only appears in thin client appliances with the appropriate version of software.

62 The Web tab.

•

•

•

•

•

Home Page - The specified Home page URL is the page that will appear when you start the browser, or when you click the Home button in the browser.

Search Page - The specified Search page URL is the page that will appear when you click the Search button in the browser.

Persistent Browser Cache - Selecting the persistent browser cache option tells your browser to save the history, cookies, and elements of the pages that you have visited, so that they may be accessed when you use the browser in the future. The use of these elements can speed up the loading of previously visited pages.

However, if your thin client appliance is used by many different people, enabling the persistent browser cache will allow all users to access any saved information from any user.

Enable Favorites - Selecting the favorites option allows the user to specify pages that they visit frequently, so that they can click on them in the menu bar instead of typing the URL.

Preferences - Click this button to specify how you would like the browser to display hyperlinks and the font size.

The Audio tab.


•

•

Dialup information - Click this button to specify how you would the browser to connect to the internet. Select the Use LAN checkbox if you connect to the internet using your local area network’s internet connection. If not, then select a PPP/RAS connection listed in the Autodial name drop-down box. Add autodial names to this list by creating PPP/RAS dial-up connections in the

Neoware Connection Manager.

Proxy information - If your connection to the internet uses a proxy server, then click the Proxy information button to specify the proxy servers settings.

Use the Volume Control slider to set the appliance’s internal/external speaker volume. If you would like to silence your appliance’s audio, click the Mute checkbox.

The Audio tab.

63


The Administration tab.

The Administration tab allows the administrator to set global behaviors of the thin client appliance, such as security settings, user interface appearance, time settings, and startup preferences.

Appliance

Administration

Appliance Name

The appliance name defaults to the name "NEO-xxxxxx" with the last six digits of the name being the last six digits of the thin client appliance’s built-in network interface MAC address (also the last six digits of the appliance’s serial number). This name is used by Citrix servers to identify the client device, and by Microsoft Windows 2000

Servers with Terminal Services to define client-connected printers. If you change the Appliance Name from the default, you should use another unique identifier.

Note: The Appliance Name field may not contain the following characters:

\ : " ; / ~ ' @ # $ % ^ { } < > * + = | ? , . <space>

64 The Administration tab.

FYI

Once your appliance properties are password protected, you must enter the password before you can apply any changes configuration changes.


Password

Setting a thin client appliance password protects the device configuration from unauthorized changes. Click on Set or Change Password to access the Change Password dialog. If you are setting the password for the first time, leave the Old Password field blank. If you are changing an existing password, you must enter the existing password as well as the new password.

To delete a password, type the old password and don’t type a new password.

Time Settings:

Appliance date, time, and time zone can be set by clicking

Time Settings.

These settings are used by Citrix MetaFrame XP servers and the ICA 6.2 client if the server has been set to enable Per-User

Time Zone Support.

Shadow Settings

Neoware’s ezRemote Manager software includes ezAnywhere technology that allows an administrator to shadow the current desktop of any

The Administration tab.

65


Neoware thin client appliance for remote configuration and for help desk functions.

Administrators can change the behavior of ezAnywhere shadowing, as well as the behavior of other VNC-based shadowing clients, in the Shadow Settings dialog. By default, only ezRemote

Manager-initiated ezAnywhere sessions are accepted by the thin client appliance (requiring the appropriate password if an appliance password has been set). Unless the default configuration is changed, the appliance user is queried for permission before the connection is made. However, if the appliance user does not respond to the query within a timeout period, the connection will automatically continue.

Note: Disabling ezAnywhere shadowing will disable the administrator’s ability to remotely configure the thin client appliance using ezRemote

Manager.


By default, the appliance user can refuse the shadow connection by clicking No within 5 seconds. In order to allow unattended remote administration, if not rejected the connection will be allowed.

Connection

Administration


By default, shadowing attempts from stand-alone VNC clients

(i.e., not initiated from an ezRemote Manager session) are disallowed. If desired, you can choose to accept other VNC client connections by checking Accept other VNC Clients. Note: If you choose to accept other VNC client connections, you must enter a password in the Password field.

If the Accept other VNC Clients checkbox is checked, you may also decide whether or not to automatically accept the connection if the appliance user does not reject the connection within the timeout period.

Refer to the picture on page 64.

Allow connections to be created or modified.

This checkbox allows you to prevent appliance users from adding, changing, or deleting connections defined through the Neoware

Connection Manager. Check this box to allow access to the Configure tab in Connection Manager. Uncheck this box to hide the Configure tab.

Checking this box and setting a thin client appliance password effectively locks down the desktop device so that end users may not make any changes.

Autostart all connections.

This checkbox, if checked, causes all of the defined connections (in

Connection Manager) to be started whenever the thin client appliance starts. If you desire to have fewer than all of the connections autostart, set the individual connections to autostart. (See

Automatically restart disconnected sessions.

This checkbox, if checked, causes any disconnected connection to automatically reconnect. Used in conjunction with autostarted connections, a thin client appliance can be configured to always be connected to one or more servers.

The Administration tab.

67


Enable French Terminal Server connections.

This checkbox, if checked, enables RDP connections to the French version of Windows NT Server, Terminal Server Edition. This checkbox does not affect ICA connections.

•

Global ICA Settings button. Click Set Global ICA Client Set-

tings to access the Global ICA Settings dialog (see “Changing the

Global ICA Client Settings” on page 69).

•

Connection Manager settings. Click Connection Manager Settings in order to set the appliance to display a single button Connection Manager dialog when the appliance is booted.

Enable Single button view

Select this checkbox to display a Single Button Connection Manager in place of the default Neoware Connection Manager. When enabled, the ezConnect Connect button starts the connection defined as the Default Connection in the Connection Manager.

(See “Connection Startup” on page 26.)

Select this checkbox to enable the simplified connection manager ezConnect

Enable F5 toggle key - Select this checkbox to allow the user to toggle between the Single

Button Connection Manager and the Neoware Connection Manager.



The Inventory tab.

The Inventory tab displays information about your Neoware appliance’s network settings, and its software and hardware specifications.

In the Network section, the subnet mask and default gateway settings are used if your network has multiple subnets. The MAC

(Media Access Control) address is the unique hardware identifier for your Neoware appliance’s integrated network interface.

In the Appliance section, Main Memory shows the amount of random-access memory (RAM) in your Neoware appliance, and

Resolution shows the current screen resolution for your monitor.

Changing the Global ICA Client Settings

You can change settings such as hotkeys and server location for all your

ICA connections using the Global ICA Client Settings dialog box. In the Appliance Properties Administration tab, click Set Global ICA Client Settings.

The Inventory tab.

69


Hotkeys tab

In the Hotkeys tab, you can use the drop-down boxes to customize hotkeys for your ICA connections.

Preferences tab

TABLE 1. Default ICA Hotkeys

ICA

Windows NT Hotkeys

Status Dialog

CTRL

+ 6 Displays the connection status.

Close Remote Application

CTRL

+ 2 Disconnects the connection.

Toggle Title Bar

CTRL

+ 3 Hides or displays the desktop title bar in the connection.

CTRL

+

ALT

+

DEL CTRL

+ 4 Displays the connection’s Windows NT Security dialog box.

CTRL

+

ESC

ALT

ALT

ALT

+

ESC

+

TAB

,

+

BACKTAB

CTRL

+ 5 Displays Task List (WinFrame) or Start menu (MetaFrame).

CTRL

+ 7 Cycles through the windows of applications.

CTRL

+ 8

OR

9

Cycle through the applications in the connection.

You can enter a serial number for your ICA client software, which is needed for servers running Citrix’s WinFrame. You can also enter a unique client name for your Neoware appliance and select the

70 Changing the Global ICA Client Settings

Changing Appliance Properties default Windows colors. For PPP connections, 16 colors may provide better performance.

The Client Name set in this dialog is the same as the Appliance

Name set on the Administration tab of the Neoware Appliance Prop-

erties dialog. (See “Appliance Name” on page 64.)

Note: The Client Name field may not contain the following characters:

\ : " ; / ~ ' @ # $ % ^ { } < > * + = | ? , . <space>

Server Location tab

Don’t have

MetaFrame

XP?

By default, the ICA

6.2 client uses TCP +

HTTP browsing, which is the default for MetaFrame XP

Master Browsers /

Server Farms. If you are using earlier versions of MetaFrame or WinFrame, you should change to

"TCP browser."

When you define ICA connections, the ICA

Client Setup Wizard uses a broadcast to locate a server configured as an ICA Master Browser server. Since network broadcasts are not routinely transmitted through

Tip

If you want to delete all the selected ICA servers and groups, click

Default List.

routers, if the Master Browser is on a subnet different from the thin client appliance, no list of servers or published applications will appear from which to select.

Using the Server Location tab, you can add addresses of ICA Master

Browser servers on other subnets to make setting up connections

Changing the Global ICA Client Settings 71

Changing Appliance Properties easier (selecting from a master list). You can create up to three groups of ICA servers (Primary, Backup 1, and Backup 2).

Firewall Settings tab

To select a server, first select a server group and then click Add.

Then type the IP address or DNS name of a Citrix Master Browser server and click OK. You can add more servers to this and other groups, delete servers, and prioritize them.

Note: Select Use HTTP server location if your firewall restricts

UDP broadcasts. This option enables the client to retrieve a list of all

Citrix servers on the network and a list of all published applications from a Citrix server that’s behind a firewall. Using this setting requires the user to specify the server address and the port to use when you click Add.

You can set your ICA connections to connect through a SOCKS proxy server firewall. First select the Connect via SOCKS proxy checkbox, and then type the IP address of the SOCKS server. If the port number isn’t 1080, type another.


PNLite tab


Note: If you select a SOCKS proxy server, you must specify at least one Citrix server in the Server Location tab for server browsing to work. Also, if the ICA client is outside a firewall that uses address remapping, you must select the Use alternate address through firewalls checkbox.

PNLite allows you to set the thin client appliance to display only the server connections and published desktops provided from an NFuse server. When enabled, at startup the thin client appliance prompts for a password (or other appropriate user credential information if not already saved) and then displays only ICA connections and published applications that are made available to the specified user.

Click the Enable PNLite checkbox if you wish to use the thin client appliance solely as a PNLite device connected to a Citrix NFuse server.

Enter the address and port of your NFuse server, and then enter your user credentials to logon to the server.

Any user credential information not provided on this screen will be prompted-for when the appliance starts up.

Changing the Global ICA Client Settings 73




Appendix 1

Configuring an Internal

Wireless Ethernet Card

This appendix describes how to configure a wireless Ethernet card

(CISCO Aironet 340/350) installed in an Eon thin client appliance.

Enabling the USB Controller in the appliance BIOS

If you are using a Neoware Eon that was shipped prior to July 1,

2001, then you will need to enable the USB controller in the BIOS in order to install and use the Cisco Aironet 340/350 internal wireless Ethernet card. Please carefully follow the instructions below in order to enable the USB controller in the appliance BIOS.

Note: Do not change other settings in the appliance BIOS. Doing so may render the thin client appliance non-functional.

Eons shipped after July 1, 2001, already have the USB controller enabled. If your Eon was purchased after that date, you do not need to follow the BIOS setting instructions.

Setting the USB

Controller setting in the BIOS to Enabled

1

2

3

4

5

Power off the Eon.

Power the Eon back on.

When the Neoware Logo appears on the screen, press the Delete key in order to enter the BIOS configuration.

When the CMOS Setup Utility appears, select the Chipset Features Setup with the directional arrow keys and hit the Enter key.

When the Chipset Features Setup appears, select the USB con-

75

Configuring an Internal Wireless Ethernet Card

6

7

8

troller setting with the directional arrow keys so that the setting

"Disabled" is highlighted in red.

Note: If the USB Controller setting highlight in red is "Enabled" then skip to step 7.

Hit the Page Down or Page Up key once to set the USB Controller to "Enabled."

Hit the escape key (ESC) to exit the Chipset Features Setup and return to the CMOS Setup Utility.

Hit the F10 key to Save the BIOS configuration and exit the setup utility.

Your appliance will reboot and you can now use a Cisco Aironet 340 or 350 wireless Ethernet PCI card installed in the Eon.

Only Wireless Ethernet

Once a wireless Ethernet card is installed in your Eon, the integrated

10/100 BaseT Ethernet (RJ-45) port is no longer functional. However, all functions of your Eon work through the wireless Ethernet connection, including ezRemote Manager and ezAnywhere shadowing.

Supported Eon

Models

Eon 3000i thin client appliances are the only Windows CE-based models that currently support an internal wireless Ethernet card. However, all Neoware thin client appliances can work with external wireless

Ethernet hubs that are available from multiple sources.

Supported wireless

Ethernet cards

Cisco Aironet 340 and 350 series PCI wireless Ethernet adapter.

76 Only Wireless Ethernet


The Network Tab with Wireless Ethernet

Select DHCP to supply an IP address to your Neoware appliance, or specify a static IP address. You can also type subnet mask and gateway settings.

To access the

Aironet Wireless

LAN utilities, click here.

Network Speed is disabled when using a

Wireless Ethernet card.

The Network Speed button is disabled when a wireless Ethernet card is installed.The built-in Ping utility provides a mechanism to check that network settings are correct, and that the network connection is working. Click the Ping Utility button in order to access the utility’s dialog. Enter the destination IP address, then click OK. The results of the Ping Utility test appears in the dialog.

The Network Tab with Wireless Ethernet 77


To enable DNS or WINS for your Neoware appliance, click the

Advanced Network button, type the appropriate settings, and then click OK.

Aironet Utilities

Aironet Client Utility

(ACU)

The utilities that are provided in Neoware’s

Windows CE software are provided by Cisco

Systems, Inc. For instructions on setting the various values in the utilities, refer to the

Cisco document: Cisco Aironet Wireless LAN

Adapters Software Configuration Guide --

340 and 350 Series available for download

from Neoware’s Web site:

http://www.neoware.com/downloads/

Click on Aironet Client Utility to start the utility.

The Aironet Client Utility (ACU) enables you to change the configuration parameters of your client adapter.

Wired Equivalent

Privacy (WEP)

Click on Client Encryption Manager to start the utility.

The Client Encryption Manager (CEM) utility enables you to set up encryption keys, called WEP keys, for your client adapter. WEP is an optional IEEE 802.11 feature that provides your client adapter and other devices on your wireless network with data confidentiality equivalent to that of a wired LAN. It

78 Aironet Utilities

Statistics

Configuring an Internal Wireless Ethernet Card involves packet-by-packet data encryption by the transmitting device and decryption by the receiving device. For instructions on setting WEP keys, see the Cisco documentation.

Click on Client Statistics Utility to start the utility.

You can change the view between transmit and receive statistics by clicking the button in the lower left-hand corner of the utility dialog.

Statistics are accumulated from the time the Eon is turned on.

Aironet Utilities 79


80 Aironet Utilities


Appendix 2

Using LPR/LPD

Printing

This appendix describes how to configure your Neoware thin client appliance for network printing with Windows and UNIX servers.

Network printing using LPR/LPD

LPR (which stands for "Line Printer Remote" although you can use it with most kinds of printer) is a printing protocol that is part of the

TCP/IP protocol suite. LPR allows you to send a print job to a networked computer (or to an LPR-equipped network printer) for handling with other print jobs (the job gets placed in a "print queue").

In order for LPR to work, there must be a receiving device that is running the Line Printer Daemon ("LPD"), the computer utility that is responsible for accepting LPR jobs.

Neoware thin client appliances include LPD for accepting LPR print jobs. Windows NT and Windows 2000 servers can print using

LPR, as can UNIX/Linux servers and many mainframes. That means that print jobs can be directed to Neoware appliances from virtually any server operating system. This allows administrators to create network printers for use by anyone using the network, without depending on having an active user session.

Both the thin client appliance and the server require configuration in order to use LPR/LPD. This appendix describes typical configuration settings on Neoware appliances, as well as on Windows and

UNIX servers.

81

Using LPR/LPD Printing

Configuring the appliance for LPR/LPD printing

1

2

3

4

5

Power off the thin client appliance.

Connect the printer that is to be networked to a parallel or serial port.

Power on the thin client appliance.

When the Neoware Connection Manager appears, press F2 to access the Neoware Appliance Properties dialog.

Click on the Printers tab.

These settings do not affect LPR/LPD printing

Click on LPD Settings

6

7

8

9

Click on LPD Settings

Check to make sure that LPD is enabled for the port to which you connected the printer. (Click Enable LPD

Print Utility checkbox if not checked, and make sure checkbox for the port to which you connected the printer is checked.) Click

OK to close the LPD Print

Utility dialog.

Click on Inventory tab.

Note the IP address of the thin client appliance.

82 Configuring the appliance for LPR/LPD printing


Windows 2000 LPR/LPD printing to the appliance

1

On the Windows 2000 server, log in as administrator.

2

3

4

5

Open the Printers dialog.

Select Add Printer.

Click Next, select Local Printer, making sure that the checkbox is

NOT checked for Automatically Detect and Install my Plug and

Play Printer. Click Next.

Select Create a new port, and scroll down to LPR port. Click

Next. A dialog will appear for entering information about the device to which you connected the printer.

6

7

8

9

On the top line (Name or address of server providing lpd), enter the IP address of the thin client appliance.

In the bottom line (Name of printer or print queue on that server), enter the Queue Name of the port to which you attached the printer. For example, if you attached the printer to the parallel port, you would enter the Queue Name "LPT1" (without any punctuation).

Click OK.

The rest of the printer installation is the same as for any other

Windows printer.

Windows NT 4 LPR/LPD printing to the appliance

1

On the Windows NT 4.0 server, log in as administrator.

3

4

2

Open the Printers dialog.

Select Add Printer.

Select My Computer. Click Next.

Windows 2000 LPR/LPD printing to the appliance 83


5

6

7

Select Add Port.

Select LPR Port. Click New Port.

A dialog will appear. On the top line (Name or address of server providing lpd), enter the IP address of the thin client appliance.

8

9

In the bottom line (Name of printer on that machine), enter the

Queue Name of the port to which you attached the printer. For example, if you attached the printer to the parallel port, you would enter the Queue Name "LPT1" (without any punctuation).

Click OK.

10

The rest of the printer installation is the same as for any other

Windows printer.

Linux/UNIX LPR/LPD printing to the appliance

1

On the Linux/UNIX server, first log in as administrator (root).

2

Edit the /etc/printcap file and add the following section with the appropriate values:

<printer name>:\

:sd=/var/spool/lpd/<port driver>:\

:mx#0:\

:sh:\

:rm=<ip address>:\

:rp=<remote port>:

As an example: For a printer to be named "hp5si," attached to thin client at IP address "10.10.100.13," connected to the parallel port (Queue Name "LPT1"), the entry would be:

84 Linux/UNIX LPR/LPD printing to the appliance

Using LPR/LPD Printing hp5si:\

:sd=/var/spool/lpd/hp5si:\

:mx#0:\

:sh:\

:rm=10.10.100.13:\

:rp=LPT1:

3

4

Save the file.

To print from the command line, enter the command: lpr -P <printer name> <name of file to print>

Further driver configuration on Linux is left to the customer.

Frequently observed issues

Don’t use punctuation

"Printer name" really means

Queue Name

When you enter the Queue Name, be sure not to add a colon (:) or any other punctuation. Just use the Queue Name, exactly as it appears in the LPD Printer Utility dialog on the thin client appliance.

For more information, see “Configuring the appliance for LPR/LPD printing” on page 82.

Although both Windows 2000 and Windows NT 4.0 use the term

"name of printer" to prompt for information when defining an LPR printer, the correct entry is the appropriate Queue Name (see above).

For example, if you attached the printer to the parallel port, you would enter the Queue Name "LPT1" (without any punctuation).

Frequently observed issues 85


86 Frequently observed issues


Index

Numerics

10BaseT / 100BaseT Ethernet

6

128-bit (RC5) encryption

34

A

adding a connection

24

address remapping

73

ADDS A2 emulation

39

Administration tab (Appliance Properties)

64

Advanced button (Host Information dialog box)

Terminal Emulation connections

42

ANSI BBS emulation

39

Appliance Name box

disallowed characters in name

64

terminal properties

64

Appliance properties

Connection Manager Settings

68

Enable F5 toggle key

68

Enable Single button view

68 single button connection manager

68

displaying

53

initial configuration

11

Inventory tab

69

keyboard locales

55

password

65

printers

58

friendly name

59

make default

60

manufacturers

60

model

60


60

LPD Settings

61

TCP Print Settings

60

resetting

54

security

64

time settings

65

web

dialup information

63

enable favorites

62 home page

62 persistent browser cache

62 preferences

62

proxy information

63

search page

62

Appliance section (Inventory tab)

69

appliances

unpacking

3

audio

ICA connections

33

Audio tab (Appliance Properties)

63

Auto Line Feed

45

auto-locating servers

30

Automatic appliance configuration

11

Automatic Login


43

automatic logon

RDP connections

27

87

Index

Windows connections

48

Automatically restart disconnected sessions

67

Autostart connections

67

autostart connections

deselecting

48 selecting

48

Auxilliary devices


45

B

back panel connections

4 mouse devices

4

power jack

4

bar code scanners

4, 6

BIOS

Enabling the USB Controller

75

C

Capio II front panel

7

on/reset switch

location

7 turning on, restting, and turning off

7

carriage return, in terminal emulations

42

CDS (Citrix Device Services)

2, 24

CEM

78

character repeat and delay

55

Citrix Device Services. See CDS.

Citrix ICA Client

28

Client Encryption Manager

78

Client name

disallowed characters in name

71

Client Name box

global ICA client settings

70

client printers defined

50

closing connections

50

color depth

ICA connections

32

COM ports

4

command bar (terminal emulations)

51

command line application autostart

ICA connections

32

Compress Data Stream setting

33

Configure tab

adding connections

25

hiding

67

selecting startup options

48

connecting back panel ports

4

modems

6 monitors

6

network cables

6

peripherals

4

printers

4, 6 connecting cables and monitor

4

connection

adding

24

connection autostart

PPP/RAS connections

38

Connection Manager

Configure tab

25, 48

Connections tab

47

displaying

i, 24, 47

editing and deleting connections

49

starting connections

47, 51

connection properties

changing

49

resetting

54

setting

ICA connections

28

Pericom Terminal Emulation connections

39

PPP/RAS connections

34

RDP connections

26

startup options

48

connection type


41

connections

auto-restart

67

autostart

individual

48

changing properties

49

Citrix ICA client

28

closing

50

default

48

deleting

49

88

dial-in

29, 41

disconnecting

50, 70

displaying

i, 47

displaying status dialog

70

editing

49

ICA

28

logging off

50

naming

changing names

49

RDP

26

Pericom Terminal Emulation

39

PPP/RAS

34

RDP

26

selecting startup options

48

starting

47, 51

switching between

49

Connections tab

starting a connection

47

starting a terminal emulation connection

51

switching between connections

49

CTRL + 2

70

CTRL + 3

70

CTRL + 4

70

CTRL + 5

70

CTRL + 6

70

CTRL + 7

70

CTRL + 8 or 9

70

CTRL + ALT + END

i, 49

CTRL + ALT + HOME

i, 49

CTRL + ALT + UP or DOWN arrow keys

i, 49

cutting and pasting

49

D

data compression

ICA connections

33

DEC VT100 emulation

39

DEC VT300 7-bit and 8-bit emulation

39

DEC VT52 emulation

39

default connection defined

48

displaying

49

selecting

48

Default Gateway

69

Default List button

71

Index

Definitions list

44

deleting connections

49

Desktop Area

Appliance Properties

56

Setup Wizard

14

desktop title bar, hiding and displaying

70

Device Properties dialog box

31

DHCP (Dynamic Host Configuration Protocol)

changing configuration

57, 77

initial terminal configuration

12

no server response

22

dial-in connections

29

using ICA

30

using terminal emulations

41

disconnecting

RDP and ICA connections

50

terminal emulations

51

using a key combination

70

Display tab (Appliance Properties)

56

displaying

Connection Manager

i

connections

i

default connection

i, 49

terminal properties

i

DNS (Domain Name Service)


58, 78

defined

13

Setup wizard

14

DNS (Domain Name Service) address

server

26

E

echo, suppressing

42

edit mode, overstrike or insert (terminal emulations)

51

editing connections

49

Embedded Web Browser setup

14

History and Favorites

16

Home page and Search page

15

Hyperlink and Text preferences

16

persistent browser cache

defined

17

proxy server

17

Enable Sound setting

33

89

Index

Encryption

ICA connections

33, 34

Encryption Level

34

Eon front panel

7

on/off switch

location

7

turning on of off

7

EOR options (terminal emulations)

42

Ethernet connector

6

ezConnect

68

F

F2 Key

i, 53

Firewall Settings

ICA connections

34

Force Negotiation settings

42

FormFeed Terminator

45

G

gateway setting

13

global settings. See ICA.

GUI Overrides dialog box

45

H

Hazeltine HZ1500 emulation

39

Host Information


41

Host Name


41

HP70092 emulation

39

I

IBM 315 emulation

39

IBM 5250 emulation

39

ICA (Independent Computing Architecture)

29

address remapping

73

application autostart

command line

32

audio settings

33

color depth

32

connection

28 creating a connection

28

cutting and pasting between connections

49

data compression

33

default key combinations

70

dial-in connections

30

encryption settings

33, 34

explained

24

Firewall Settings

34

global settings

69

logon information

32

network connection

29

null-modem serial port connections

31

port number

72

printing

50

printing utility

33

published applications

29

server groups

72

server location

global setting

71

individual ICA connection

30

SOCKS proxy servers

73

SpeedScreen settings

33, 34

working directory

32

ICA printing

50

Input tab (Appliance Properties)

55

Internet Explorer

2

Internet help pages

2

Inventory tab (Appliance Proprerties)

69

IP (Internet Protocol) address client

changing

57, 77

initial configuration

12

defined

12

DHCP supplied

13

server

26

static

13

K

keyboard connecting

4

KB port

location

4

keyboards character repeat and delay

55

connecting

4

90

international

55

macros for IBM 5250 emulation

39

L

LAN

4

Line Printer Remote

81

Local Printer setup

18

port

19

printer model

19

locale (keyboard type)

55

Locking down the appliance

67

logging off

50

login Information

PPP/RAS connections

38

logon information

ICA connections

32

LPD

81

LPD Print Utility

82

LPR

44, 81

M

MAC address

69

MetaFrame

28

Microsoft Remote Desktop Client

26

modem

PPP/RAS connections

35, 36, 37

Modem Settings


42

modems

4

connecting

6

ICA connections

29, 31

Monitor port

4

monitors connecting

6

mouse devices

PS/2 type

4

N

Neoware

Setup wizard

12

technical support

2

Web site

2

Neoware Appliances password protection

65

Index product ID number

54 resetting

54

Neoware Connection Manager

23

network activity LED indicator

7

network printers

50

terminal emulations(LPR)

44

Network section (Inventory tab)

69

Network Speed

57, 77

Network tab (Appliance Properties)

57, 77


ICA connections

31


43

O

on/off switch

using

7

on/reset switch

using

7

overstrike or insert (terminal emulations)

51

P

parallel port

ICA connections

50

selecting as local printer for terminal emulations

44

password protection

65

Pericom Terminal Emulation

creating a connection

39

Pericom Terminal Emulation Client

40

Pericom Terminal Emulations

Advanced button (Host Information dialog

box)

42

Automatic Login

43

Auxilliary devices

45

connection type

41

echo suppression

42

Force Negotiation settings

42

GUI Overrides

45

Host Information

41

Host Name

41

Modem Settings

42


43

printing

44

client printer

44

91

Index selecting a Telnet port

42

Telnet name

42

peripheral devices

6

personal digital assistants (PDAs)

4

Per-User Time Zone Support

65

Ping Utility

58, 77

port number

72

power adapters

6

power indicator LED

7

power supply

6

PPP (Point to Point Protocol)


34

PPP (Point to Point Protocol)/ RAS (Remote

Access Server) connection autostart

38

Login Information

38

modem

35

device properties

36

Security

37

TCP/IP settings

37

telephone number

39

printer configuration utility, ICA connections

33

printer status, in terminal emulations

51

Printers (Appliance Properties)

Friendly name

59

make Default

60

Manufacturers

60

Model

60


60

LPD Settings

61

TCP Print Settings

60

Printers tab (Appliance Properties)

58

printing client printer


44

connecting printers

6

from RDP and ICA connections

50

local printing in a RDP session

50, 58

local printing in an ICA session

50 network printers

50

parallel port

4 serial port

4


44

terminal emulations

50

product ID number (Neoware appliance)

54

Properties dialog box

49

protocols

ICA

28

PPP/RAS

34

RDP

26

PS/2 mouse

4

published applications (ICA)

29

Q

Queue Name

83, 84, 85

R

RAM (random-access memory)

69

RC5 encryption

34

RDP (Remote Desktop Protocol) application connection

28


26

desktop connection

28

explained

24

printing

50

working directory

28

RDP Local Printers

59

RDP printing

58

Refresh Frequency setting

using the Setup wizard

14

refresh frequency default setting

14

setting using the Appliancel Properties dialog box

56

Remote Desktop Protocol. See RDP.

50

resetting

how to

54

Setup wizard appears

12

Resolution setting

using the Setup Wizard

14

resolution default setting

14

setting

using the Appliance Properties dialog box

56

92

viewing

69

Respond With setting

44

RJ-45 Ethernet jack

4

S

SCO Console emulation

39

Screen Resolution

14, 56, 69

Screen Saver

56

scrolling, in terminal emulations

51

SecureICA

34

serial number (WinFrame clients)

70

Serial port location

4 serial ports

4

configuring

ICA connections

31

terminal emulations

42, 45

ICA connections

50

server groups

72

server location (ICA)

30

Setup wizard preliminaries

11

using

12

single button connection manager

48, 68

SOCKS proxy servers

73

soft buttons (terminal emulations)

51

SpeedScreen

ICA connections

33, 34

Start menu

50, 70

startup connection options

48

status bar, in terminal emulations

51

Subnet Mask

69

subnet mask setting

13

Suppress Echo setting

42

T

Tandem 6530 emulation

40

Task List (WinFrame)

70

TEC (terminal emulation connection)

51

technical support

2

telephone number

PPP/RAS connections

39

Televideo TVI910, TVI920 emulation

40

Telnet connections

42

Telnet Name setting

42

Terminal Emulation User’s Guide

39

terminal emulations

command bar

51

dial-in connections

41

edit mode

51

printer status

51

printing

50

scrolling

51

soft buttons

51

status bar

51

terminal properties

appliance name

64

changing settings

53

displaying i

Terminal Properties dialog box

53

ThinPrint

61

Time Settings

65

Time zone, setting

65

timing mark, in terminal emulations

42

Touch screen calibration

55

setting the port

55

turning on and off

7 turning on, resetting, and turning off

7

U

USB Controller

Enabling

75

USB ports, locating

4

Use alternate address through firewalls

checkbox

73

V

volume

63

W

Wait For setting

44

Waiting for DHCP Response dialog box

22

Web (Appliance Properties)

Dialup Information

63

Enable Favorites

62

Home Page

62

Persistent Browser Cache

62

Index

93

Index

Preferences

62

Proxy Information

63

Search Page

62

Web tab (Appliance Properties)

61

wide-area networks (WANs) data compression

33

Windows 2000 Server

requirement on server(s)

2

Windows NT Security dialog box

70

Windows NT Server

requirement on server(s)

2

WinFrame

2, 28

WINS (Windows Internet Name Service) address

server

26

WINS (Windows Internet Naming Service)


58, 78

defined

13

Setup wizard

14

Work Area

9

working directory

ICA connections

32

RDP connections

28

WYSE WY50, WY50+, WY60 emulation

40

94

User Manual for Neoware Appliances Running Windows CE

User Manual for Neoware

Appliances Running

Windows CE

Microsoft

Windows

CE

Neoware Software Release 5.3

Windows-based Appliance

Quick Reference Guide

To...

Press....

or

i

ii

FCC regulatory and safety information

CANADA ICES/NMB-003 Class/Classe (B)

Neoware Hardware Warranty

Microsoft Software License

FCC regulatory and safety information iii

iv Microsoft Software License

Microsoft Software License v

vi Microsoft Software License

Safety Instructions

Safety Instructions vii

viii Safety Instructions

ix

1

3

x

11

23

47

53

xi

75

xii

81

87

xiii

xiv

Introduction

This introduction describes the purpose and structure of this manual, as well as other sources of information.

Overview

1

Getting More Information

[email protected].

2 Getting More Information

Setting Up Your

Neoware Thin

Client Appliance

This chapter describes how to set up your thin client appliance.

Unpacking Your Neoware Thin Client Appliance

3

Connecting the Components

4

Connecting the Components

Capio II back panel

Eon back panel

Capio 600 back panel

Connecting the Components 5

6 Connecting the Components

Using the Front Panel

Using the Front Panel 7

Eon front panel

Capio II front panel

8

Capio 600 front panel

Using the Front Panel

Arranging Your Work Area

Arranging Your Work Area 9

10 Arranging Your Work Area

Configuring Your

Neoware Appliance

This chapter describes how to configure your Neoware thin client appliance for your network.

Automatic Appliance Properties Configuration

Selecting the Initial Configurations

11

12 Selecting the Initial Configurations

Selecting the Initial Configurations 13