Internet Explorer Client Message Manager
End-User Manual
version: 1.33
April 15, 2011
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Copyright
Copyright © 2001 – 2011 PowerMeMobile Co. All rights reserved. No part of this publication, or any
software included with it may be reproduced, stored in a retrieval system, or transmitted in any form or by
any means, including photocopying, electronic, mechanical, recording, or otherwise, without the prior
written permission of the copyright holder.
Trademarks and Registered Trademarks
Products and product names mentioned in this document may be trademarks or registered trademarks of
their respective owners.
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Contents
ABOUT THIS MANUAL ...................................................................................................4 Disclaimer ......................................................................................................................................................................4 I. MM TOOLBAR OVERVIEW .....................................................................................5 II. INSTALLING AND UNINSTALLING MM TOOLBAR ..............................................5 III. REGISTERING AS A VALID USER ......................................................................7 IV. CREATING MESSAGES .......................................................................................9 IV.1. Creating an SMS message .............................................................................................................................9 IV.1.a. Using and managing templates .............................................................................................................10 IV.2. Creating an MMS message ..........................................................................................................................11 IV.2.a. Adding YouTube video to your MMS message ...................................................................................14 V. SENDING THE COMPOSED MESSAGE ...............................................................17 V.1. Defining recipients for your message .........................................................................................................17 V.2. Defining an originator for your message ....................................................................................................17 V.3. Setting date and time for your message to be delivered ...........................................................................17 V.4. Sending one message to multiple recipients ...............................................................................................18 VI. GETTING MOST OF YOUR PHONEBOOK .......................................................19 VI.1. Searching your contacts ...............................................................................................................................21 VI.2. Selecting recipients for messages ................................................................................................................21 VI.3. Importing data into your Phone Book from external sources .................................................................22 VI.4. Synchronizing your Phonebook with the server........................................................................................24 VII. ADDING MONEY TO YOUR ACCOUNT ............................................................24 FREQUENTLY ASKED QUESTIONS ...........................................................................25 Troubleshooting ..........................................................................................................................................................25 Page 3 of 26
About this manual
Thank you for choosing Message Manager Toolbar for Internet Explorer, your most
competitive solution for keeping in touch with your current and potential customers,
employees, and just friends. This manual is to conveniently assist you with your
everyday work with Message Manager Toolbar. We organised it as a reference and a
small study quide, so that each chapter stands alone, giving you quick and easy
answers to particular questions and step-by-step instructions for specific tasks. You can
find the necessary information in the chapters through the Contents, or use
Troubleshooting and Frequently Asked Questions sections for immediate help in many
typical situations.
But we are reasonable enough not to boast that in our manual we predicted all possible
questions, in any situation, for all our most respected users. That is why we would
greatly appreciate any your comments, critique especially. You can always find the
feedback email address if you click MM Toolbar button usually located far left on your
Message Manager Toolbar for Internet Explorer, and then select About.
PowerMeMobile Co. is constantly working on improving the Message Manager Toolbar
for Internet Explorer, so there may be insignificant differences between the actual
Toolbar looks and the screenshots in this manual.
This icon signals technical stuff that you may find informative and
interesting but isn’t essential for Message Manager Toolbar everyday use.
Feel free to skip over this stuff, or you may need to show the info to your
system administrator if you experience a problem.
This icon warns you of any potential pitfalls—and gives you the all-important
information on how to avoid them.
Disclaimer
PowerMeMobile Co. makes no representations or warranties with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Further, PowerMeMobile Co. reserves the right to revise this publication and to make changes from time
to time in the contents hereof without obligation to notify any person of such revision or changes.
While every reasonable precaution has been taken in the preparation of this document, neither
PowerMeMobile Co. nor its development team assumes responsibility for typos, errors, or omissions, or
for damages resulting from the use of the information contained herein.
The software application described in this manual is intended exclusively for clients who acquired it
legally and are bound by the appropriate License Agreement. Any unauthorized copying and distribution
of this software application is an infringement of the copyright law and can be severely prosecuted.
Under no circumstances the Company which provides the client with this software application bears any
responsibility for losses or damages which the client may incur as a result of using the described software
application, neither it bears any responsibility for losses or damages which a third party may incur as a
result of the client using the application.
All personal and geographical names and other proper names, as well as phone numbers used in this
manual are completely fictitious, any references to real persons or organizations are strictly accidental.
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I. MM Toolbar overview
Message Manager Toolbar lets you compose and send SMS and MMS messages in a
most convenient way and in the time you want it. It is a plug-in, or a program installed
as an addition to a bigger, stand-alone software (Internet Explorer 6.0 or higher in our
case). We strongly recommend you to use the latest stable version of Internet Explorer.
Fig. 1. This is how MM Toolbar generally looks on your screen.
The main functions of Message Manager Toolbar are:
•
Composing and sending SMS and MMS messages to individual recipients
throughout the world;
•
Creating complex MMS messages in Message Manager Toolbar environment,
utilizing various sources for image, audio, and video data (including YouTube
clips) to be used in the MMS messages;
•
Saving the MMS messages you created, so that you can edit them later and
send them again;
•
Sending your messages at a specified time and date;
•
Managing your contacts with the help of the Phonebook;
Depending on your current configuration your Logout button can be located differently
(see Fig. 4).
Please note that Message Manager Toolbar for Internet Explorer is just one of many
useful products offered by PowerMeMobile Co. For the complete list of supported
applications, please visit www.powermemobile.com.
II. Installing and uninstalling MM Toolbar
Message Manager Toolbar plugin is easy to install and operate,
provided your computer meets the following installation requirements:
•
10 MB of free space on your hard disk;
•
Windows NT, Windows-2000, Windows XP, Windows Vista, or
Windows 7;
•
Internet Explorer, version 7 or higher.
You will have to have Administrator rights to install the plug-in. If you
experience problems with the installation, most probably you have to
change the user accounts. You may need to contact your system
administrator for this.
The installation process for MM Toolbar does not differ from installing any other virusproof and user-friendly professional software. You should execute MM-ToolbarSetup.exe file and then follow the instructions from the setup screen. Windows XP™
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allows you to do it directly from Windows Explorer, though many people prefer a more
traditional way—through Add/Remove Programs menu. Of course, you can change
the path for MM Toolbar files to be installed, but we must say that in 90% cases the
default settings work very well and trouble-free, so you just hit Next button several
times. The whole process will take you about three minutes.
After that you should run your standard Internet Explorer-6 or higher, click View in the
main menu so that Toolbars submenu appears, which in its turn contains Message
Manager Toolbar section. Click the section so that the toolbar will appear in the menu
area.
Fig. 2. Turning on your MM Toolbar.
Although properly installed and correctly invoked through ViewToolbars
buttons, your MM Toolbar may hideously hide in some distant corner,
showing just the main button (see Fig. 3). In this case you have to catch
MM Toolbar by the dotty area on the left of the button and drag it to the
place where it can show all its potential beauty and power. Usually
dragging one section down is enough, and you get it (see Fig. 1). In some
rare cases even MM Toolbar button itself may be hiding behind other
toolbars in your Internet Explorer—then you have to move your toolbars
around a bit. For this you may need to unlock the toolbars in your IE
menu.
Fig. 3. MM Toolbar is trying to hide from you.
In order to uninstall your MM Toolbar (for example, when you acquired a more
advanced software from PowerMeMobile Co.), you should invoke Add/Remove
Programs menu, choose the program from the list and follow the usual instructions of
Windows. Please keep your installation file (MM-Toolbar-Setup.exe) in a secure place,
so that you can reinstall MM Toolbar any time.
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III.Registering as a valid user
After you installed the MM Toolbar and invoked it on screen, you must register as a
valid user. For this click the Settings section and choose the User Configuration
subsection (see the right side of Fig. 4).
Please note that your Operator can configure the Login/Logout control element slightly
different, so that it is not hidden behind the Settings button, but shows up right next to
it.
Fig. 4. Getting to the Authentication screen.
Initially the MM Toolbar asks you whether you want to store your login
information in the computer, so that you do not have to enter it every time.
You may find it convenient, especially if you are the only user of this
computer. However, please remember that storing your login information
can be a threat to security.
Then you get the smaller window, in which you must enter the information sent to you
by the software vendor (PowerMeMobile Co., [email protected]) or your GSM
provider. Note that the Customer ID is always numeric.
If you do not have an account, please follow the instruction in the form (a fictitious
example of the instruction is shown in Fig. 5). Usually you have to send a short SMS
message with the text indicated to the short number indicated or visit your Operator’s
web-site.
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Fig. 5. User Configuration.
After entering the information, hit Login Now, and then Apply buttons. No need to
mention that you must have working Internet connection for this.
It usually helps to tick Show notification messages in popup window box. Then you
will be getting immediate information about the results of your operations with the MM
Toolbar, even if you are not in Internet Explorer. You can switch off this function any
time.
In case you are using the Consumer mode of the MM Toolbar for IE, the fields to fill in
for the authentication are just Username and Password (no Customer ID). Please
note that in the Consumer mode you have to type your phone number. In this case, if
you are in the country of the Operator, you can omit the country code, substituting it with
‘0’.
You can send your messages only if you have enough Netpoints for this. To check how
much is available for you, go to Settings. For prepaid customers the SMS and MMS
balances are shown, for postpaid customers the menu shows the number of SMS and
MMS messages remaining. Please note that generally MMS messages are much more
costly than SMS ones. In the same section you can also get your Account Statement
(see Fig. 4).
If your Operator configures the setting correspondingly, you can also get the
Remember password checkbox. If you select it, the MM Toolbar for IE does not log out
when you close the browser. It can be convenient because it lets you immediately get
down to business when you re-open the browser.
On the other hand, storing your password is not secure. Besides, if
another person gets to your computer and re-opens the browser, they
receive full access to your account.
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You may also want to change the default language for the MM Toolbar interface. To do
this, click the far left button (Fig. 6) and select the language you need.
Fig. 6. Changing the interface language.
Please note that if several users work in MM Toolbar for IE, they should
log out after their sessions. This way they can be sure that their private
information like Phonebook contacts, templates, recent numbers, speed
dial numbers, and login password remains inaccessible to other users.
IV.
Creating messages
With your Message Manager Toolbar for IE, you are in complete control of how to
compose your SMS and MMS contents. While SMS mode is very useful when you need
to send bare text quickly and cheaply, MMS messages are more suitable in situations
when ‘a picture’s worth a thousand words’. MMS messages can contain multimedia
information: voice records, music, pictures, animation, video files, and formatted text.
IV.1.
Creating an SMS message
You can create your SMS messages by typing the text manually in Message section,
Fig. 7. Message section.
or you can highlight a piece of the text you need, right-click it for the context menu to
appear, and then choose ‘Send Text as SMS using MM Toolbar’.
If you want your text to flow from right to left (for example, when you type your
messages in Arabic), toggle the small button shown on Fig. 8. Please note that if your
SMS message is in Arabic, as a rule, it cannot exceed 201 characters (spaces
including).
Fig. 8. Switching between English and Arabic text.
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For your convenience you can see the whole message in a pop-up window, as shown in
Fig. 9. To do this, click the small button to the right of the Text field, as highlighted in
Fig. 9.
Fig. 9. Getting the whole SMS message on screen.
Usually your SMS text cannot exceed a certain number of characters, spaces including,
if in English, and this is configurable by your Operator Admin (the example in Fig. 9
shows that the limit is 612). You might want to avoid some service characters like ‘[‘, ‘\’,
‘]’, ‘^’, ‘{‘, ‘|’, ‘}’, ‘~’, because each of them is counted as 2 characters, not 1. The size of
your current message is shown literally right next to your text. If you think it is not
enough, remember Shakespeare who once said that brevity is the soul of wit. Is it not?
Please note that if your SMS message is in Arabic, as a rule, it cannot exceed 201
characters (spaces including). Both SMS text limits (for English and for Arabic) depend
on your Operator’s settings, just like a number of other parameters.
IV.1.a.
Using and managing templates
If you have to send the same or similar SMS messages, MM Toolbar can save them as
templates for you so that you save your time. You just choose the message from the
drop-down list, edit it if necessary, and then send it.
Fig. 10. Your templates for fast SMS message creation.
You can manage the templates within a special submenu:
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Fig. 11. Message template submenu.
Actually, MM Toolbar for Internet Explorer usually offers you a list of pre-set templates
available immediately after the first launch:
•
•
•
•
•
•
•
•
•
I am late. I will be there at
I’m at home. Please call
I’m at work. Please call
I’m in a meeting, call me later at
I will be arriving at
Meeting is cancelled.
Please call
See you at
See you in
For your convenience this list is changeable. To change the template set, please click
the Message drop-down menu and select Manage Templates, where you can delete a
template and add a new one. The list can include Arabic templates as well. However,
the number of templates cannot exceed 10.
IV.2.
Creating an MMS message
MM Toolbar lets you compose and send express MMS messages with images using
just a handful of clicks. Right-click the necessary image on your web page and select
Send picture as MMS using MM Toolbar. The application is immediately switched to
the MMS mode and the image is included into the new MMS message. You can add
several images this way, each of them is going to become a separate frame in the new
MMS message, and the number of image objects with the total MMS size is indicated as
shown in Fig. 12.
Fig. 12. Sending an express MMS message, the number of objects with the total MMS size indicated.
To send the message, define the recipients (see Chapter V.1. Defining recipients for
your message) and provide the message Subject.
If you need to elaborate the message or if you want to create an MMS message from
scratch, use the Advanced MMS button (the MMS Composer button in some
configurations). With the help of the Advanced MMS Composer you can create
advanced multimedia messages containing pictures, sound, video. You can send
someone a picture of a person to meet him at the airport or show the way to drive to
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your office with detailed explanations, or just share a funny video clip. MMS messages
are also very suitable for birthday and anniversary congratulations.
Fig. 13. Advanced MMS composer button.
With the help of the built-in advanced MMS composer you can create effective minipresentations. Try this activity. The communication skills for MMS environment may
prove useful for any multimedia presentations, big or small, be it market analysis for
your potential investor or a contemporary web-site design.
Fig. 14. The NEW FRAME button to start composing your MMS message.
Any MMS message is compiled of frames. To begin composing you MMS message,
press the New frame button. In every frame you can have a selection of background
colors and you can set the duration the frame appears on the screen. The two arrow
buttons in the top right corner control the message visual layout: you can split the
screen horizontally or vertically, and switch text and image sections.
The row of the buttons above the film-looking section allows you to perform all the
necessary operations with the message frames: insert, delete, copy, shift left and right
respectively. Of course, you can save your MMS message so that you can edit it later or
send to another recipient. You’d better remember the path for the file, but if you lost it,
you can search the file by its extension (*.mms).
The multimedia components in your MMS message are not contained in the
(*.mms)file. Visuals and audio files are stored separately, and the MMS
message has just the links to them. If you delete or relocate the files, the
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respective frames will turn plain text only!
To show and describe all Multimedia Message Composer functions in words and
screenshots would be not only waste of printing paper and your time, but also an insult
for your learning skills. Try it yourself, and you will see how user-friendly and intuitiveoperated it is.
You might want to pay special attention to our new features which can make your
message special. Those are the possibilities to the use of:
Text: with the help of the
button you can have your text flow from left to right (for
European languages), or from right to left (for Arabic, for example). You can also
import a ready-made text for your message;
Image: with the help of the
button you can use many popular still image formats.
Besides, you can add a picture from a web-site opened on your computer. Just
right-click it and select Send picture as MMS using MM Toolbar. The
supported image formats are: bmp, gif, jpeg, jpg, mbm, png, tif, tiff, wbmp.
Audio: you can use many popular audio record formats, including records from audio
CDs or your microphone (try the
button for this). The audio record duration
cannot exceed 45 sec, but you can hardly need for most of your MMS messages.
The supported audio formats are: amr, au, mid, mp3, wav.
Video: you can use many popular video formats, including video from DVD disks or
your web-camera (try the
button for this). The supported video formats are:
wma, mp4, mpg, mpeg, 3GP, avi, wmv, mov, rm, vob.
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Fig. 15. An MMS message in progress.
After you finish, please locate the
button (see Fig. 15), and click it. The
Composer window is then closed, and you get to your familiar MM Toolbar environment,
where you are supposed to click the
sending button. Do not forget to switch to MMS
sending mode (see Fig. 23).
MMS composition is probably a piece of the most fun in the software—you
can even play with it in your free time, instead of Solitaire or other computer
games . It is truly an exquisite art, comparable even to the ancient
masterpieces—to create a powerful message on a small screen, being very
limited in duration and size!
You can preview your message the way it will play back on different mobile phone
makes. Hit the Preview at submenu and choose the necessary model.
In order to give you extra choice, the Toolbar can send your MMS message not only to
a mobile phone number, but also to an email—just type a valid email address in the
Phone field (Fig. 19).
As a rule, GSM providers limit MMS message size. Currently the most
widely used limit is around 100-200 kB. The composed MMS message size
is shown in the Total line. Please consider it when adding multimedia files.
Please note that with some Operators the cost of your MMS message can depend on its
size, and your Operator can charge your MMS message in ranges. For example, the
first 50 Kb of your MMS message cost 0.05 currency units per Kb, then every Kb added
costs 0.10 currency units.
IV.2.a.
Adding YouTube video to your MMS message
If you want to immediately share a YouTube video clip with your friend, you can do it
with just a few clicks.
First, order your MM Toolbar find the video clip on the YouTube page, by clicking
Advanced MMS and then selecting the Find video in page and send with MMS
option, as shown in Fig. 16.
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Fig. 16. Your MM Toolbar finds a video clip on the YouTube page.
Then the Video clip manager window appears, where you can set the resolution for the
video (see Fig. 17). By default your MM Toolbar offers you the lowest resolution
because of the message size.
Fig. 17. Setting the resolution for the video.
After you click OK, the video clip is downloaded (it may take some time), and then
appears in the Multimedia Message Composer form as a frame (see Fig. 18). There you
can work with it just like with a regular frame (see the previous Chapter).
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Fig. 18. The video clip as a frame.
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V. Sending the composed message
V.1.
Defining recipients for your message
To send your message, enter a valid phone number into the Phone section, or choose a
number from the Phonebook by clicking the small book-looking icon on the left of the
Toolbar.
Fig. 19. Phone number section.
Please note that the ‘*’ symbol must be removed from the recipients’
numbers. Your mobile phone numbers can contain symbols like ‘-’, ‘+’, ‘(‘,
‘)’, a dot, and space.
V.2.
Defining an originator for your message
Defining an originator is actually specifying who sent the message to the recipient, or, in
other words, the Originator is like a signature for your message. You can select the
necessary Originator in the User Configuration form (see Chapter III. Registering as a
valid user).
Fig. 20. Selecting an originator for your message.
If you want to change the list of the Originators available, please contact your Operator
Administrator.
V.3.
Setting date and time for your message to be delivered
You can immediately send your message by simply pressing the Send button (this
activates the Send Now function by default).
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Fig. 21. ‘Send’ section (expanded).
You can also send a deferred message by clicking the drop-down menu (see the
highlighted button in Fig. 21) and selecting the corresponding option. The following form
then appears, where you can set the date and time for your message to be delivered:
Fig. 22. Setting the date and time for your message to be delivered.
If you are sending messages internationally, please be aware of time
differences in different parts of the globe. Unexpected night calls may be
regarded as a sign of your negligence, and can spoil your business and
personal relationships. To avoid this, use the ‘Send Later…’ feature.
If you are sending an MMS message, you can send it not only to a mobile phone
number, but also to an email. To do this, just type a valid email address in the Phone
field (Fig. 19).
You can toggle between SMS and MMS sending modes by just clicking on SMS/MMS
button.
Fig. 23. SMS/MMS button.
Please be aware that the ‘Send Later…’ feature can be disabled for a
definite user by your Operator Admin, who can also limit the number of
recipients for your deferred messages.
V.4.
Sending one message to multiple recipients
MM Toolbar can send one message to multiple recipients. To do this, just type the
mobile phone numbers separated by comma. Your mobile phone numbers can contain
symbols like ‘+’, ‘(‘, ‘)’, and space.
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Please note that the ‘*’ symbol must be removed from the recipients’
numbers.
You can also select multiple recipients from your Phonebook (see Chapter VI.2.
Selecting recipients for messages).
VI.
Getting most of your Phonebook
In spite of being just a plug-in, MM Toolbar is equipped with a powerful contact
management tool. To do this, click the Phone button and select the option as shown in
Fig. 24.
Fig. 24. Getting to the Phonebook.
The Phonebook lets you:
•
Quickly enter frequently used telephone numbers;
•
Organize your contacts in groups and subgroups;
•
Create, rename, move, and delete groups and subgroups for your contacts;
•
Create, rename, copy, move, and delete individual contacts.
Practically all the manipulations within the Phonebook can be performed with the help of
context menus, i. e., you right-click on the contact or on the group, or just in the window,
and you get the necessary menu.
If your contact is your business partner, your friend, and your neighbor at the same
time, the contact info can be present in several groups or subgroups. For this you just
have to put a blue tick in the small boxes in Phone book groups section (see Fig. 25).
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Fig. 25. Recipient Information card.
You do not have to supply the country code in the Phone number section. MM Toolbar
will do it for you, as soon as you provide the country. The plug-in will also give you the
recipient’s local time, which may be useful for scheduling your messages.
After you entered information in your Speedial Configuration submenu, you must
validate the telephone numbers. MM Toolbar will not let you save numbers with fictional
country codes or GSM provider codes. But the responsibility for the actual telephone
number digits is fully yours .
Fig. 26. Managing your frequently used contacts.
You must first validate the numbers by clicking the corresponding button. Then you click
Apply, and the SpeedDial entries are available for your quick choice.
Fig. 27. Choosing a frequently used contact.
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Local Contacts folder in your Phonebook lets you create, delete, rename, and move the
groups within your Contacts. By default you get Clients, Colleagues, Family, and
Friends groups. However, you can also create a whole hierarchy of your contacts, with
a sufficient number of subgroups in any of the group. All the operations are performed
by right-clicking on a contact or a group.
Fig. 28. Contact groups in your Phonebook.
In addition to groups, the program has the Distribution list, which you can use as a
temporary group containing just the telephone numbers. This can be handy for
promotion message deliveries, when the real names are just not available.
VI.1.
Searching your contacts
A database without a proper search function is not a database, but just a data heap.
The Phone Book IS a database, and you can find a contact if you remember at least
some pieces of its fields. You can perform search using the Contacts field (top left
corner in Fig. 28). To find a contact, just begin typing a name or a phone number in this
field. The Message Manager Toolbar immediately displays the groups and subgroups
with matching information, indicating how many matching contacts there are in the
group or subgroup. Just click the group or subgroup, and the name is shown in the field
below the contact tree.
VI.2.
Selecting recipients for messages
You can choose any of your contacts to become a Recipient of the message. When
you select a group, the list of contacts shows up below the group section. To add a
contact to the list of recipients, double-click the contact’s name, or select it and click the
button. You can select several recipients for your message.
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In case you want to add the whole group to the recipient list, choose the necessary
group and click the
some target audience.
button. This is especially useful for promotional messages to
To remove a contact from the recipient list, double-click it, or select it and click the
button.
To clean up the recipient list field, click the
button.
The right part of the Phone Book form lists all the recipients for the current message.
Fig. 29. The Recipient List.
Here you can see how many recipients are selected for the current message, the
recipients’ phone numbers and names.
To add a recipient not listed in the Phone Book, type the recipient’s phone number in
the entry box and click the
specified in the list.
VI.3.
button. In this case the recipient’s name will not be
Importing data into your Phone Book from external sources
If you need the contacts from some external sources like MS Outlook, to be used in the
MM Toolbar for IE, you can import them into your Phone Book if the names and other
contact information is required, or into your Distribution list if only phone numbers are
required. To do this, click the Tools button (top center in Fig. 28), and then select the
necessary options. Please note that the file you export must be in csv or xls format.
In the Import PhoneBook / Import Recipient List dialog box select the required file
and press Open. The following form then appears:
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Fig. 30. Import from CSV Dialog Box.
If you look at the column headings and their contents in Fig. 30, you may see that the
data fields of the external database do not correspond to the data fields provided by the
Phone Book. In order to import the contacts into the Phone Book properly, it is
necessary to adjust the fields.
Select the title for each column (the highlighted field in Fig. 30), so that the MM Toolbar
can place these data in the right field of the Recipient Information form (see Fig. 25).
The MM Toolbar does its best to properly recognize the fields, but anyway, it cannot
predict all the versatility of human inventiveness, so it needs your valuable help. Use the
red arrow
to move from column to column. In a column is not needed, choose
Ignore this field from the list.
Fig. 31. Your .CSV file is now almost properly processed and ready to be imported.
Check your file to import before the actual importing. The .CSV file shown
in Fig. 31 looks nice and the column headings seem to be fully
corresponding to the fields in the Recipient Information form. However,
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Wadih Khairallah’s contact at the top will loose its Country information,
because the name of his country (Kuwait.) has a dot, which does not suit
the entry (Kuwait) from the Message Manager Country database. Remove
the dot (you have to do it in the source file and repeat the Import
procedure again), and Mr. Wadih Khairallah will find his country again.
Select ‘Check for duplicates while importing’ if you do not want the MM Toolbar to
import the contacts that already exist in your Phone Book. Select ‘First row contains
the field labels, and should be ignored during the import’ if this option is relevant to
the data fields you have. If you do not need the contacts for future use, you can also
mark the appropriate box and import the data only into your current Distribution List.
The procedure of importing Phonebook/Recipients List from xls files is just as easy as
importing from csv file.
VI.4.
Synchronizing your Phonebook with the server
You may find MM plugins or the desktop application comfortable enough to use the MM
Platform services from several places (for example, from your office and from home). In
this case you may need to synchronize the PhoneBook changes in your MM
applications and on the server, so that changes made on one computer are effective for
all the applications on different computers you use.
For this you must use the Replicate AddressBook item in the Phone drop-down menu
shown in Fig. 24. As usual with synchronizing, the later changes take preference over
the earlier ones.
VII. Adding money to your account
If you want to see how many currency units you have, click Settings. If you are prepaid
customer, you can see the number of currency units available for you. If you are a
postpaid customer, the number of remaining messages is shown. In order to refill your
account, contact your GSM provider. Many providers allow you to do it on-line by a
credit card.
You can also buy the Messaging Platform services by sending SMS message with the
word ‘buy’ followed by the ID of the package you need. The message is sent from your
mobile phone to a designated shortcode, and in this case the money is taken from your
balance in your mobile Operator system. The designated shortcode and the list of the
packages available to you can be obtained from your Operator.
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Frequently Asked Questions
•
Can I use MM Toolbar with other Internet browsers?
Besides Internet Explorer, MM Toolbar for IE works with Maxthon browser. If you want to use
MM functionality with Mozilla FireFox, you can acquire a separate plugin for this. Besides, MM
functionality can be accessible via many popular applications, like MS Outlook or LotusNotes.
For the complete list of supported applications, please visit www.powermemobile.com.
Troubleshooting
Problem
Solution
I cannot install MM
Toolbar. The initial DLL
registration is constantly
failing.
You must log on with an administrative rights account,
otherwise you cannot install any programs or plug-ins.
Please check if you have any other pop-up windows from
the MM Toolbar open (like an SMS message pop-up
window or the User Configuration form). Finish working
with them and close them. This may solve the problem. If it
does not, contact your Operator’s Administrator.
My MM Toolbar is open,
but the buttons do not
respond.
I installed MM Toolbar,
but cannot see it in my
Internet Explorer window.
I input all the information
into the contact card, but
cannot save it, because OK
button is not highlighted
for some reason.
•
Check the version of your Internet Explorer. It must be
version 6 or higher.
•
Catch MM Toolbar button by the dotty area on the left and
drag it across the Menu section of your Internet Explorer.
Dragging one level down is usually enough. The MM
Toolbar will expand, showing several buttons and sections
(see Fig. 1).
Check the telephone number. The plug-in recognizes only
valid telephone numbers, i. e., the country code must be
correct, the GSM provider code must be real, and the
number of digits valid.
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