GoHigh EP310-H Series User Manual

User Manual

User Manual

EP310-H Series

IP Phone

Version 2.1

Gohigh Data Networks Technology Co.,LTD

Tel: 86-10-62302956 Fax: 86-10-62301900

Website: www.gohigh.com.cn

User Manual

CONTENT

1 INTRODUCTION ................................................................................................................. 3

2 INSTALLATION .................................................................................................................. 4

2.1 Appearance ..................................................................................................................................4

2.2 Package list ..................................................................................................................................4

2.3 Installation ....................................................................................................................................5

2.4 Check Installation by ICON of LCD ........................................................................................5

3 PRODUCT OVERVIEW ..................................................................................................... 6

3.1 Software Features .......................................................................................................................7

3.2 Hardware Specifications ...........................................................................................................7

4 BASIC OPERATIONS ....................................................................................................... 8

4.1 Get Familiar with Keypad ..........................................................................................................9

4.2 Dialing and Making Calls ........................................................................................................10

4.2.1 Dialing General PSTN Phone or Extension.

...........................................................10

4.2.2 IP to IP Calling ................................................................................................................10

4.3 Answering Calls ........................................................................................................................ 11

4.4 Call Hold ......................................................................................................................................12

4.5 Call Transfer ...............................................................................................................................12

4.6 Three-Way Calling .....................................................................................................................12

5 CONFIGURATION GUIDE .............................................................................................. 14

5.1 Config IP Phone through Keypad .........................................................................................14

5.1.1 Menu Structure: .............................................................................................................14

5.1.2 Keypad Corresponding Symbol Table .....................................................................14

5.2 Configuration Procedure for Basic Operations: ...............................................................14

5.3 Minimum Configuration ..........................................................................................................14

5.3.1 Network Configuration by Keypad ............................................................................14

5.3.2 Common Shortcut Keys ...............................................................................................16

5.4 Reboot IP Phone .......................................................................................................................17

6.0 WEB CONFIGURATION .............................................................................................. 18

6.1 Physical Connection ................................................................................................................18

6.2 Preparation for Web Configuration ......................................................................................18

6.3 User verification ........................................................................................................................19

6.4 Current State ..............................................................................................................................20

6.5 Network Configuration ............................................................................................................20

6.5.1

WAN Configuration .................................................................................................20

6.5.2

LAN Configuration ...................................................................................................22

6.6 VOIP Configuration ..................................................................................................................24

6.6.1 IAX2 Configuration ................................................................................................254

6.6.2 SIP 1 Configuration ....................................................................................................25

6.7 Advance .......................................................................................................................................27

6.7.1 DHCP server Configuration ........................................................................................27

6.7.2 NAT Configuration .........................................................................................................27

6.7.3 NAT Service Configuration .........................................................................................28

6.7.4 Firewall .............................................................................................................................30

6.7.5 QOS 802.1p Configuration ..........................................................................................31

6.7.6 Advance SIP Configuration .........................................................................................31

6.7.7 Digital Map Configuration ............................................................................................33

6.7.8 Call Service Configuration ..........................................................................................34

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6.7.9 MMI Filter .........................................................................................................................37

6.7.10 DSP Configuration ......................................................................................................37

6.7.11 VPN Configuration ......................................................................................................37

6.8 Dial Peer ......................................................................................................................................39

6.9 Config Manage (Save and Clear configuration) ................................................................42

6.9.1 Save Config .....................................................................................................................42

6.9.2 Clear Config ....................................................................................................................42

6.10 Upgrade .....................................................................................................................................43

6.10.1 Web Update ...................................................................................................................43

6.10.1.1 Firmware update .....................................................................................43

6.10.1.2 Config file update ...................................................................................43

6.10.1.3 user-defined web logo update ............................................................43

6.10.2 FTP or TFTP Update ....................................................................................................44

6.10.3 Auto Update ..................................................................................................................46

6.11 System Manage .......................................................................................................................47

6.11.1 Account Manage (maximum 5 accounts ) .............................................................47

6.11.2 Phone Book Configuration .......................................................................................49

6.11.3 Syslog Configuration ..................................................................................................50

6.11.4 Time Set .........................................................................................................................50

6.11.5 System Reboot .............................................................................................................51

7 DEFAULT FACTORY SETTING .................................................................................. 52

8 TELNET ......................................................................................................................... 52

8.1 Config Procedure ......................................................................................................................53

8.2 Telnet Basic Introduction ........................................................................................................53

8.2.1 Basic Structure ..............................................................................................................53

8.2.2 Basic Command .............................................................................................................53

8.3 Global Command ......................................................................................................................54

8.4 Net Configuration .....................................................................................................................55

8.4.1 LAN interface Settings .................................................................................................55

8.4.2 WAN Interface Settings ................................................................................................55

8.5 Net Service .................................................................................................................................55

8.6 Port Settings ..............................................................................................................................56

8.7 SIP Settings ................................................................................................................................56

8.8 User Management ..................................................................................................................56

8.9 Debug (Level 0~7) ..................................................................................................................57

8.10 Show System Running Info.

................................................................................................57

8.11 Logout ........................................................................................................................................58

8.12 Tracert Trace Network Path Info.

.....................................................................................58

8.13 Update ........................................................................................................................................58

8.14 Upload Configure File ............................................................................................................58

8.15 Download Configure to Flash ......................................................................................58

8.16 Password ..................................................................................................................................58

8.17 Reload ........................................................................................................................................58

8.18 Network Diagnosis .................................................................................................................58

8.19 Restore to Factory Default ...................................................................................................59

8.20 POST Mode(safe mode) ........................................................................................................59

8.20.1 Access Post Mode Process ......................................................................................59

8.20.2 Post Mode Clear ........................................................................................................59

8.20.3 Post Mode FTP Update Firmware ............................................................................59

9.0 ACCESSORIES VPN USER MANUAL ............................................................. 52

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CHAPTER

1 Introduction

About This Manual

his Manual provides basic information on how to install and connect EP310-H T

IP Phone to the network. It also includes features and functions of EP310-H

IP phone components, and how to use them correctly. We sincerely hope you could enjoy the convenience and capabilities brought forward by our products.

Before Getting Started

Before you can connect EP310-H to the network and use it, you must have a high-speed Internet connection installed. A high-speed connection includes environments such as DSL, cable modem, and a leased line.

EP310-H IP Phone

EP310-H IP phone is a stand-alone device, which requires no PC to make Internet calls. EP310-H IP phone supports both data and voice thru IP network, and also provides all the features and functionalities of conventional phone and more. Our

IP phone guarantees clear and reliable voice quality on IP network, which is fully compatible with SIP and industry standard and able to interoperate with many other

IAX2 compliant devices and software on the market.

Notice

This publication describes the instruction for EP310-H series IP phone functions only.

We reserve the rights to do any changes or make enhancements of this publication without further notice. The most updated electronic revision of user manual can be downloaded from Gohigh’s website: www.gohigh.com.cn timely, thanks for your understanding and continuous support.

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2 Installation

2.1 Appearance

EP310-H series IP phone are designed to look like the conventional telephones. The following photo illustrates the appearance of EP310-H IP phone.

CHAPTER

2.2 Package list

1) One EP310-H IP phone (Main body + Handset + Cord)

2) One Straight Ethernet cable

3) One universal power adapter

Warning: Although the adapter of EP310-H series IP Phone is compliant with UL standard, please do not attempt to use other difference power adapter or cut off power supply during configuration or updating phone. Using other power adapter may damage EP310-H series phone and will void the manufacturer warranty.

Caution: All operations of our product must abide by the instructions provided by IP Phone manufacturer. Any Changes or modifications to this product without formal authorization by manufacturer, or operation of EP310-H series phone in any way other than the instructions stated on this user manual will void

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User Manual the manufacturer warranty.

2.3 Installation

1) Insert handset cord into the handset jack and left jack of IP Phone

2) Insert the power adapter’s plug into the phone front Power jack (DC 5V) and the 2-prong plug end of which into grounded power outlet

3) Start up the IP phone by turning the front switch stated ‘ON’ & ‘OFF’ to ‘ON’

4) Remove the LAN cable for Internet connection from your PC and connect it to

WAN port of EP310-H, then follow below installation checking way

5) If need to set up small LAN network, find the LAN cable in the box and connect between LAN port and your PC (PC is not required to set up for making a call)

2.4 Check Installation by ICON of LCD

EP310-H IP Phone has a 74mmx28mm LCD that can display three lines of below characters each. Here is the display when all segments illuminate:

The LCD is equipped with a backlight. When the phone is in the normal idle state, the backlight is off. Whenever an event occurs, the backlight turns on automatically and brings the user’s attention. The definitions for each character displayed on LCD described as below table.

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Icon LCD Icon Definitions

…

Network Status Icon: FLASH in the case of Ethernet link failure or the phone is not registered properly.

Network Status Icon: ON when Phone work on DHCP mode and FLASH when DHCP client is not registered successfully. OFF when Phone is work on another mode.

Network Status Icon: ON when Phone work on Static mode and FLASH when IP address is disable. OFF when

Phone is work on another mode.

Network Status Icon: ON when Phone work on PPPoE mode and FLASH when PPPoE is not registered successfully. OFF when Phone is work on another mode.

Message Status Icon: ON and Flash if Phone has new message include text message or voice record

Missed call display ON and Flash if Phone has missed call and not be read.

SIP1 (Public SIP server) register Status: Flash when enable register and can not register successfully, ON when enable register and register successfully, OFF when disable register

SIP2 (Private SIP server) register Status Icon: Flash when enable register and can not register successfully, ON when enable register and register successfully, OFF when disable register

Handset Status Icon: ON when off-hook OFF when on-hook

Hand-free Status Icon: ON when phone work on hand-free mode OFF when IDLE or work on handset mode

Weekday Status Icon: Show the correct weekday according to the phone current date

Numerical Numbers and Characters: 0 - 9 * # @ A, B,

C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R, S, T, U, V, W,

X, Y, Z

3 Product Overview

CHAPTER

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EP310-H IP Phone is a next generation IP network telephone based on industry open standard SIP (Session Initiation

Protocol).EP310-H series IP Phone offer customer superb sound quality and rich functionalities at mass-affordable price.

VoIP SoC z 3.1 Features

Single SoC

Embedded Infineon PSB21553

Flash

RAM

（

CPU150M

，

DSP100M

） , PBGA package

16Mbytes NOR Flash

64Mbytes

Audio Codec

G.711

G.723.1

Protocols

G.729A/B

Autoadjust Jitter Buffer

Voice Detection

Comfort Generation

Acoustic Echo Cancellation: Support G.168

, Hands-free can support 96ms

SIP

Backward Compatible with RFC2543

SDP

RTP/RTCP (RFC1889 and RFC1890)

NAPTR for SIP URI Lookup (RFC2915)

STUN 3489)

ARP/RARP 826/903)

SNTP 2030)

DHCP/PPPoE

HTTP Server for Web Management

TFTP/HTTP

Message

DHCP Option Codes for SIP (RFC3361)

802.1P

802.1Q

Management

Call Features

Applications

Firmware

Upgrade firmware through boot monitor

Config through Web, keypad, Telnet

Upgrade firmware and configuration file through HTTP, FTP, TFTP

Support Syslog

Support 2 SIP carrier

3-way

Auto

Call

- Most Recently Missed Calls

- Most Recently Received Calls

- Most Recently Dialed Numbers

Call

Call

Call

Call

Flexible dial map and dial rule

Call

Caller

Do

DTMF

- In-band, Out-band and SIP Info

Full-duplex

Hotline

support SIP domain, DNS name of se

Multiple Registrar, Redirect Servers

Supports 2 service domains

Redial

Speed

Volume

- Handset/Headset, Speaker and Ringer

English, custom-tailor

Voice Integration

NAT

Static NAT Route

-

Traversal by STUN/UPNP

100

Support

Support

Support mode

3.2 Hardware Specifications

The below table describes the hardware specifications of EP310-H Phone

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Item

Power Adapter

CPU

Port WAN

LAN

Power Consumption

LCD size

Operating Temperature

Storage Temperature

Relative Humidity

Dimension (W×H×D)

Weight (packaging included)

Certification

4 Basic Operations

EP310-H

Input: 100-240VAC 50~60Hz

Output: +5VDC, 1200mA

Infineon PSB21553 150MHz

10/100Base T RJ-45 for LAN

10/100Base T RJ-45 for PC

Idle:1.4W / Active:1.8W

3 inch (74×28mm)

0 ～ 40 ℃ (32° ～ 104 ℉ )

-10° ～ 60 ℃ (14° ～ 140 ℉ )

10 ～ 65% (Non-condensing)

11.6× 8× 3 inch (29.5×20.5×7.5cm)

2.07 lb. (0.94kg)

CE / FCC Part 15 Class B

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CHAPTER

User Manual

4.1 Get Familiar with Keypad

EP310-H phone has a 28-button keypad. Definitions of each state as below

Key Button

0 -9

*

#

SYSINFO

ENTER

Exit

In the dial-up mode

Mode

In the keypad configure mode

In the dial-up mode

In the call hold mode


Definitions

Decimal digit number 0-9, star and pound keys are usually used to make phone calls

Rapid first button press display the digit number 0-9,rapid second button press display the English character or others

As one part of phone number when call out

Ready to call a third party’s number to make three-way (or conference) calling

Equal to the dots notation when input IP address

In the dial-up mode

As one part of phone number when “#” is the first dialed number. otherwise as the ending symbol to end up dialing

In the IDLE mode Continuous thrice press display assigned

IP address of WAN Port, gateway’s IP address and the phone number registered on public server



Confirm configuration or enter submenu mode

Cancel configuration or exit submenu mode

MENU

HOLD

In the IDLE mode Enter menu mode and display the tree menu system

In the keypad configure ode

Temporarily hold the active call

Transfer In the keypad configure mode

REDIAL/SEND In the dial-up mode

Transfer the active call to another party or Enter three-way (or conference) calling.

Redial the number last dialed, or force a call to go out immediately before timeout

SPEAKER In the IDLE mode Enter hands-free mode

UP In the keypad configure mode

Go back to previous menu item or increase handset/speakerphone volume

DOWN In the keypad configure mode

Go down to lower menu items or reduce handset/speakerphone volume

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DEL

MUTE

OUT

IN

REC

PBOOK

In the dial-up mode


Delete a key entry, call log, voice mail and etc.

Modify the current configuration parameter or delete input info

In the IDLE mode Mute an active call;



Browse the outgoing call records

(maximum saving 100 records)

Browse the incoming call records(maximum saving 100 records)

In the IDLE mode Enter voice mail submenu (maximum saving 5 records)

In the IDLE mode Access to phone book.(maximum saving

100 records)

Note:

1 Outgoing , Incoming ,Missed call support maximum 100 records, but power off will lose the record.

2 Support 5 records: one for local message ,one for welcome message ,three for incoming call leaving message

4.2 Dialing and Making Calls

4.2.1 Dialing General PSTN Phone or Extension.

There are three dialing modes:

1. Pick up handset or press SPEAKER button, and then enter the phone numbers, IP phone will send out the numbers with the DTMF tones.

2. In the off hook mode or Hands-free mode, Press the REDIAL/SEND button directly to redial the number last called. Once pressed, the last dialed number will be displayed on the LCD with DTMF tones and an outgoing call is sent.

3. Make use of Speed dialing mode: enter PBOOK → SPEED DIAL → INPUT

INDEX submenu to input the index which correspond to the phone number you want to dial, then the phone could automatically dial the number.

Process: PBOOKENTER—INPUT INDEX (1,2,3…) + #

4.2.2 IP to IP Calling (SIP support, IAX2 not support)

Making IP to IP calling is nearly same as dialing general PSTN Phone, there are three ways to set IP phone number and domain (more details please refer to 5.2.4)

1. “Peer to Peer” calling mode: direct make calls and no need to set phone number thru proxy server (user could refer to Dial peer setting on web configuration charter).The phone should be operated under following condition (satisfy one option) z Requirement 1 both two phones are assigned the public IP address individually

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User Manual z Requirement 2 both two phones using private IP address should be on the same LAN.

2. Dialing the IP number configured by public agency, both two phones should be already registered on the public server.

3. Dialing the IP number configured by private agency, both two phones should be already registered on the private server.

Examples:

To dial a number on the proxy, such as 1001, simply pick up handset or press speakerphone, dial 1001 and then press the REDIAL/SEND button.

To dial a PSTN number such as 62281486, you might need to enter in some prefix number followed by the phone number. Please check with your VoIP service provider to get the information. If your phone is assigned with a PSTN-like number such as

62281493, most likely you just follow the rule to dial 62281486 as if you were calling from a regular analog phone, followed by pressing the REDIAL/SEND button.

Example 1

If A dial number 187 , A can talk with B . If B dial number 155 , B can talk with A

4.3 Answering Calls

There are three ways to receive incoming calls: z Pick up handset to receive incoming calls z Press the SPEAKER button to receive incoming calls z Start-up the voice message function to record the incoming calls, afterwards listen to voice messages thru phone audio play .

Operations: Enter REC → RECEIVED → NEW → UP OR DOWN to the LIST NO submenu (maximum is 3 message) 。

Precondition : must enable in Advance /Call service

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Note: User can switch from a hands-free call to handset by picking up the handset.

To switch from a handset call to a hands-free call, press hands-free button, and then hang up the handset.

4.4 Call Hold

Pressing the HOLD button during current conversation enables you put an active calling on hold temporarily while a second call is answered or made, press this button again will go back to the previous call.

Precondition : must enable in Advance /Call service

4.5 Call Transfer

Press the TRANSFER button enables users could transfer an incoming call to the third party’s number. When user A and user B both sides are on conversation,

Users A press <TRANSFER > button ,and then dial the thid party user C . User

A will hand up . User C ring , User B is on Hold state. User C pick up ,and talk with user B .

Precondition : must enable

Process: Transfer button + the third party number in Advance /Call service

Example:A is talking with B , A press <Transfer> button and dial C number. A line break, then B will talk with C.

4.6 Three-Way Calling

EP310-H IP phone support three-way (or conference) Calling. That is users could talk to more than one person (up to two) at the same time.

Process: press HOLD button → Dial third party’s number->put through → press HOLD button again → Press * button

Once the three-way initiator concludes the three-way calling, the other two sides can not continue the conversation call and hand up automatically.

Example: A are talking with B. A press HOLD button for holding B line , and dial the third party`s number , so A will talk with C . A press HOLD button again for holding C line , A dial * , make three-way (or conference) calling successfully.

Pro-condition: enable the three functions as below picture.

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Note:

The function 4.4 & 4.5 & 4.6 could be started or closed thru system setting, so when you need to use above three functions please make sure of opening these functions.

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5 Configuration Guide

5.1 Config IP Phone through Keypad

5.1.1 Menu Structure:

CHAPTER

5.1.2 Keypad Corresponding Symbol Table

5.2 Configuration Procedure for Basic Operations:

Setup WAN Port

Config VOIP Phone protocol

(e.g. config SIP protocol)

5.3 Minimum Configuration

5.3.1 Network Configuration by Keypad

Press MENU button → Input password “123” → Press ENTER button to confirm.

Configure WAN Port IP address: NETWORK → WAN → STATIC NET → IP

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If using DHCP or PPPoE to get IP address dynamically, find user name on

NETWORK Æ WAN Æ PPPoE Æ USER NAME

If using DHCP or PPPoE to get IP address dynamically, find password on

NETWORK Æ WAN Æ PPPoE Æ PASSWORD

Configure WAN Netmask: Network Æ WAN Æ STATIC NET Æ NETMASK

Configure WAN Gateway: Network Æ WAN Æ STATIC NET Æ GATEWAY

Configure WAN DNS address: Network Æ WAN Æ STATIC NET Æ DNS

Finished all above network configuration, Users can connect IP phone to internet successfully.

EP310-H IP Phone supports to modify IP address using keypad; Users could refer to the following flow chart to get a clear picture.

Configuration Example:

Set IP address of Phone WAN port to 192.168.1.70 and LAN port to 192.168.20.1

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MENU

1.INPUT “123”+

ENTER Key

Network

2. ENTER

Key

LAN

3. ENTER

Key

IP

4. ENTER

Key

IP

192.168.10.1

5.DEL

Key

Input Value:

Input Value:

192.168.20.1

6.Input

192.168.20.1

IP

192.168.20.1

IP

192.168.1.70

15.ENTER

Input Value:

192.168.1.70

14.Input

192.168.1.70

Input Value:

13.DEL

Key

IP

192.168.1.179

12.ENTER

IP

11.ENTER

Static net

10.ENTER

LAN WAN

7.ENTER

Key

8.Press EXIT twice

9.UP/DOWN

Note:

IP Phone must config the correct WAN port IP address and Gateway IP address before connecting to internet. Due to EP310-H Phone Default mode is router,

(bridge mode is disable) so the WAN port IP could not be set to the same segment with LAN Port IP address when you modify WAN Port IP. Otherwise the, EP310-H can not get into internet. But, if you had set wan port and LAN port to same ip segment , you need to set EP310-H to factory default.

Process: power off ,and press # ,then power on ,input *#168 , and restart the

EP310-H

Default factory setting of WAN configuration is DHCP Client model

Default LAN Port IP=192.168.10.1 (Users could get them by pressing SYSINFO

Key)

5.3.2 Common Shortcut Keys z Keep pressing 1 key for three seconds, Wan port IP switch to static. z Keep pressing 2 key for three seconds, Wan port IP switch to DHCP.

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User Manual z Keep pressing 3 key for three seconds, Wan port IP switch to PPPOE

5.4 Reboot IP Phone

Enter MENU → SYSTEM → REBOOT submenu to reboot EP310-H IP Phone

Note: if no responding on phone, please cut off power supply to reboot phone.

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6.0 Web Configuration

6.1 Physical Connection

CHAPTER

6.2 Preparation for Web Configuration

The IP Phone Web Configuration Menu can be accessed by the following URI: http://Phone-IP-Address . The IP address can be set to either WAN IP address or LAN

IP address, default factory setting of WAN configuration is DHCP Client model, default LAN IP address is “192.168.10.1”.

If connect PC with IP Phone LAN port and config to obtain IP address automatically, you could check the default gateway IP namely LAN IP address of IP Phone. The procedure as below a) Access to “Property of local area connection” dialog box b) Select “Internet Protocol (TCP/IP)”,click “Property” button c) Setting refers to below dialog box, and then click “OK” button, PC will obtain IP address automatically.

（ or set your pc static ip 192.168.10.2

）

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Method 1 Method2 d) Input “cmd” command on the RUN submenu under PC START, key in “ipconfig/all on the command lines dialog box to find the default gateway IP address, which is

LAN IP address of IP Phone.

6.3 User verification

Users are requested to make verification when config or browse the IP phone thru web pages, users can direct login the config menu by inputting username and password as below:

Default username and password is:

Administrator: Username=admin password= admin high level user interface

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User: Username=guest

6.4 Current State

On this page user can gather information of each commonly-used parameter of the phone, it is shown as the following figure: z Network section: Display the current WAN, LAN configurations of the phone z VoIP section: Display the current default signaling protocol in use ， and server parameter in use of each protocol z Phone Number section: Display the phone number against each protocol z The version number and date of issue have been shown at the end of this page

6.5 Network Configuration

Network configuration includes WAN Config and LAN Config.

This web page displays the WAN parameter configuration.

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Display <valid MAC >, that means the phone had been certificated.

Display <invalid MAC>, that means the phone need a Mac Authenticating Code .(get it from Gohigh or your provider )

Display <invalid MAC, that means the phone can not work normally.

WAN port support Static /DHCP/PPPoE. Users can set the right model base on actual requirements. z Connect network to internet thru Static mode

WAN default network config is DHCP model; So Users need to set below parameters

IP Address

Netmask

Gateway

DNS Domain

Primary DNS

Alter DNS

WAN IP address

Network mask

Default gateway IP address

Option configuration

IP address for primary Domain Name Server

Option configuration

Click “Apply” button after finished above setting, IP Phone will save the setting automatically with immediate effect.

If users visit IP Phone thru WAN, it need to input “ipconfig” command to get the new

IP address and copy it to web browser bar to visit IP Phone.

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User Manual z Connect network to internet thru DHCP mode

Select “DHCP” on below single option, IP Phone will auto-config the WAN parameter with immediate effect. z Connect network to internet thru PPPoE mode

Select “PPPOE” on below single option,

Set below parameter of PPPOE mode

Server

User

Password

If ISP no special requirements, remains default setting

Provided by ADSL ISP

Provided by ADSL ISP

Click “Apply” button after finished above setting, IP Phone will auto-config the WAN parameter with immediate effect. The setting of WAN is still effective and enables IP

Phone to connect to internet.

This web page displays the LAN parameter configuration. Please note once the bridging mode is selected, the LAN configuration will be no longer effective.

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Configuration Example z Config LAN: generally config one private IP address

IP LAN IP address

Netmask Network Mask z Start LAN DHCP Service and NAT or not: default setting is start

Start Bridge Mode or not （ transparent mode ） : Once start Bridge Mode, some parts of

LAN config will be disabled, and the phone will no longer set IP address for LAN physical port ， LAN and WAN will join in the same network.

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6.6 VOIP Configuration

This section is to config signaling protocol for the SIP and IAX2 Server and Client.

6.6.1 IAX2 Configuration

User can configure specific parameter of IAX2 signaling protocol on this page ；

Definition of each parameter described as below


IAX Server Addr Set IAX2 register server IP address or domain

IAX Server Port

Account Name

Default port is 4569

Set IAX2 register server account username

Account Password Set password of IAX2 register server account

Phone Number

Local Port

Set assigned phone number (usually it is same with accout name )

Set local signal port ， the default is 4569

Voice mail number Use the number to replace the voice mail name that is letter format

Voice mail text Set the voice mail name

Echo Test number The number replace the Loop Back text number user dial the test number to check the IAX2 voice quality ,for testing work state.

Echo Test text Loop back test text number

Refresh Time

Enable Register

IAX2(Default

Protocol)

Enable G.729

Set expire time of IAX2 server register, default is 60 seconds

Configure enable/disable register

Enable or disable all call passing through IAX2 or not . If unchecked that means all call will use SIP protocol as default protocol.

Making a call: only can use IAX2 or SIP at one time by selecting which is default protocl

Receive a call:can receive call from IAX2 and SIP

Enable or disable the code G.729a/G729b . It is special for some

PC software G729 compatibility.

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6.6.2 SIP 1 Configuration

User can configure specific parameter of SIP1 on this page:

Definition of each parameter described as below:

SIP[Unregistered] SIP register state ； if register successfully, show

Configuration

“Registered” in the square bracket ， otherwise show

Unregistered

RegisterServer address Set SIP register server IP address

Proxy Server addr Set proxy server IP address usually SIP will provide the same configuration of proxy server and register server, if different(such as different IP addresses), then each server's configuration should be modified separately ）

Register Server Port

Proxy Server Port

Register Username

Set SIP register server signal port

Set SIP proxy server signal port

Set SIP register server account username the same with the config port number ）

（ Usually it is

Proxy Username

Register Password

Proxy Password

Domain Realm

Local SIP Port

Phone Number

Register Expire Time

Detect Interval Time

RFC Protocol Edition

Set the SIP proxy server account username

Set password of SIP register server account

Set password of SIP register account

Enter the sip domain if needed, otherwise EP310-H will use the proxy server address as sip domain. (Usually it is same with registered server and proxy server IP address).

Set local signal port ， the default is 5060

Set assigned phone number

Set expire time of SIP server register, default is 60 seconds

Set detection interval time of server, default is 60 seconds

Enable the phone to use protocol edition. When the phone need to communicate with phones using SIP1.0 such as CISCO5300 and so on, need to change to

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RFC2543. the default is to RFC3261 ；

DTMF Mode

User Agent

Encrypt Key

Server Type

Enable Register

Set DTMF sending mode, support RFC2833,

DTMF_RELAY (in-band audio) and SIP info

Set the user agent if have, default is Voip Phone 1.0 . I

If Server type is “net2phone: ,please fill in wan port mac address.

Fill in the key for encryption according to the Server type selected. Default is common.

Special function for the SIP softswitch.example encry ,private protocol authentication

Configure enable/disable register

After finished the aforesaid network and VoIP configurations on the phone and network communication has been implemented ， the user can make VoIP calls by the calling register and proxy server.

Note:

Some ISP internet may inhibit the phone to register and cancel the register in process, so user had better cancel apply or register soon and then submit registration repeatedly. Server may stop response of dialogue machine, then the phone receives no register/cancel login request and registration state will show incorrectness!

Configuration Example

Firstly users should get the account info from VOIP Operator (Including Server IP address, port, username, password etc.) and follow below procedure. z Config registered server and proxy server IP address and signaling port.

(Support DNS for registered server and proxy server) z Config the username and password for registered server and proxy server.

z Config the phone number (Usually phone number is same with SIP account)

Remark: due to the above register username is “client”, so the phone number is different from SIP account) z Config the domain realm (Usually it is same with registered server and proxy server IP address, Let it be blank)

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Usually the option need to be selected, when you want to use SIP1.

6.7 Advance

6.7.1 DHCP Server Configuration

When EP310-H work as a router, this config is for EP310-H LAN port network device

DNS Relay: DNS relay acts as a forwarder between the DNS Clients and the DNS

Servers, DNS relay is designed for home/office networks where the users might want to dial into more than one Internet Service Provide (ISP)

DHCP server manage page.

User may trace and modify DHCP server information in this page.

DNS Relay: enable DNS relay function.

User may use below setting to add a new lease table.

Lease Table Name: Lease table name.

Lease Time: DHCP server lease time.

Start IP: Start IP of lease table.

End IP: End IP of lease table. Network device connecting to the

EP310-H LAN port can dynamic obtain the IP in the range between start IP and end

IP.

Netmask: Netmask of lease table.

Gateway: Default gateway of lease table

DNS: Default DNS server of lease table.

Notice: This setting won’t take effect unless you save the config and reboot the device

6.7.2 NAT Configuration

This page is for NAT configuration, such port forward, DMZ .

Network Address Translation (NAT) provides a mechanism for a privately addressed network to access registered networks, such as the Internet, without requiring a registered subnet address. This eliminates the need for host renumbering and allows the same IP address range to be used in multiple intranets. With NAT, the inside network continues to use its existing private or obsolete addresses. These addresses are converted into legal addresses before packets are forwarded onto the outside network.

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Advance NAT setting: Maximum 10 items for TCP and UDP port mapping.

IP Sec ALG: Enable/Disable IP Sec ALG;

FTP ALG: Enable/Disable FTP ALG;

PPTP ALG: Enable/Disable PPTP ALG;

Transfer Type: Transfer type using port mapping.

Inside IP: LAN device IP for port mapping.

Inside Port: LAN device port for port mapping.

Outside Port: WAN port for port mapping.

Click Add to add new port mapping item and Delete to delete current port mapping item.

6.7.3 NAT Service Configuration

6.7.3.1

Configure web browse port, the default is 80 port ， if you want to enhance system safety ， you'd better change it into non-80 standard port ；

Example:

The ip address is 192.168.1.70. you change the port value to 8090, the accessing address is http://192.168.1.70:8090

But if the value is 0, that imply it can not be configured by web browser.

6.7.3.2

Configure telnet port ， the default is 23 port. You can change the value to others.

Example: The IP address is 192.168.1.70. you change the port value to 8023, the accessing address is telnet 192.168.1.70:8023

6.7.3.3

Enable RTP initial port configuration. It is dynamic allocation ；

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6.7.3.4

Configure the maximum quantity of RTP port. The default is 200 ；

Leased IPMAC correspondence table of DHC. The table will display all device getting IP address from EP310-H LAN port by DHCP.

The configuration on this page needs to be saved after modified and will go into effect after restarting. If the Telnet, HTTP port will be modified, the port is better to be set as greater than 1024,because the 1024 port system will save ports.

※ Set the HTTP port as 0 ， then the http service will be disabled.

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6.7.4 Firewall

Firewall Setting Page. User may set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet (input rule), or prevent unauthorized private network devices to access the internet.

Access list support two type limits: input_access limit or output_access limit. Each type support 10 items maximum.

EP310-H firewall filter is base on WAN port. So the source address or input destination address should be WAN port IP address.

Configuration: in_access enable: enable in _access rule out_access enableA: enable out _access rule

Input/Output: specify current adding rule is input rule or output rule.

Deny/Permit: specify current adding rule is deny rule or permit rule.

Protocol Type: protocol using in this rule: TCP/IP/ICMP/UDP.

Port Range: port range if this rule

Src Addr: source address. can be single IP address or network address.

Dest Addr: Destination address can be IP address or network address.

Src Mask: source address mask. Indicate the source is dedicate IP if set to

255.255.255.255. Otherwise is network ID

Des Mask: Destination address mask. Indicate the source is dedicate IP if set to 255.255.255.255. Otherwise is network ID

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6.7.5 QOS 802.1p Configuration

QoS Control based on 802.1p for different IP users. The QoS is used to mark the network communication priority in the data link/MAC sub-layer. EP310-H will sorted the packets using the QoS and sends it to the destination. QoS provides service classes for accessing traffics in Internet.

DiffServ replace IP type of service . the field change to DS field . It take IP service infomation that is necessary. It is strict three layer technology, it do not involve the low layer tranfer technology

6.7.6 Advance SIP Configuration

To show the phone whether has been registered on public server or private server

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SIP STUN Configuration:

STUN can support SIP terminal's penetration to NAT in the inner-net. In this way ， as long as there is conventional SIP proxy and a STUN server placed in the public net, it will do; but STUN only supports three NAT modes ： FULL CONE, restricted, port restricted.

IF you have stun server .please input stun server address here.

The STUN server default port is 3478

The unit is minute. if you have STUN server .please input interval time for STUN`S detection on NAT type.

Configure enable/disable SIP STUN ； if you have stun server .please enabe the option.

Private Server(SIP2) Configuration.

Specific configuration parameter has the same meaning with public server.

Enable PRACK : Enable / Disable SIP prack function. Default is unchecked.

Prack is same with ACK that is used for temporary response.

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Auto Detect server :Enable/disable automatically detect server function. Enable the function when server forbid register time that is too short and server do not initiatively maintain to send terminal nat packets .

Enable the function and set the sending the ip packets time is less than nat maintain time.

Singal Encode: Enable/disable singal encryption

Rtp Encode : Enable /disable Voice encryption

Enable Private Regitster : Configure permit/deny private server register

Enable Session Timer : Enable/disable support RFC4028

6.7.7 Digital Map Configuration

6.7.7.1 Fixed Digital Map

End With “#”: Checked : # for the end of dialing. User dial 200300# .phone send

200300 to server immediately . server receive 200300

Unchecked : # like digital number .Example: User dial #1966 , sever receive #1966

Fixed Length: When the length of the dialing match, the call will be sent.

Timeout: Specify the timeout of the last dial digit. The call will be sent after timeout

End with “#” , Fixed length , Time out these these option are not repulsion

6.7.7.2 User Define Flexible Digital Map Table

Digit map is a set of rules to determine when the user has finished dialing. Digital Map is based on some rules to judge when user end their dialing and send the number to the server. With digital map, users don’t have to press ‘#’ key or "call"key after dialing.

If the number dialed matches some item in the digital map table, or it doesn’t match with any item, this number will be sent out immediately. It is not like using dial peer .

Using digital map won’t change the number dialed, the number sent is the same as the number dialed. x represents any one number between 0 and 9.

Tn represents the last digit timeout. here [ n ] represents the time from 0~9 second, it is necessary. Tn must be the last two digit in the entry. If Tn is not included in the entry, we use T0 as default, it means system will sent the number immediately if the number matches the entry.

(Dot) represents any number and no length limit.

[ ] number location value range . It can be a number range(such as [1-4]), or number is separated by comma such as [1,3,5],, or use a list such as [234]

Example:

[1-8]xxx any 4 digits number between 1000 and 8999 sending out immediately

9xxxxxxx any 8 digits number starting with 9 sending out immediately

911 after finishing dialing 911 ,it will send out immediately

99T4 after finishing dial 911, it will send out in 4 second

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9911x.T4 any more than 5 digits length starting with 9911, sending out within 4 seconds.

Using digital map can be combined with dial peer. First digital map will determine when the user finished dialing, then convert this number to the number actually sent according to "dial peer".

When user dial 2887 or 98765432 、、、， they will send out immediately.

6.7.8 Call Service Configuration

Value added service configuration

On this page, user can set value added services such as hot-line ， call forwarding ， call transfer (CT) ， call-waiting service ， three way conference ， blacklist ， out-limit list and so on.

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6.7.8.1 Hotline

Configure hot-line number of the port. With this number of the port ， this hot-line number will be dialed automatically as soon as off-hook and user can's dial any other number. If you do not use hotline, please let it be blank.

Configuration example:

6.7. 8.2 Call feature

6.7.8.2.1 Call forwarding .

Call forward default is Disable. When is selected ， if the number dialed is engaged after the phone has received a call, then it will automatically transfer to the configured number according to the following picture (CF001 forward ) configuration. when is selected ， if the phone do not receive the incoming call .it will automatically in forward to the configured number according to the following picture (CF001 forward ) configuration. When is selected ， the phone will directly transfer all incoming call to the number that had configured in advance like the picture showing.

Note:

1 Number can be sip server extension number or DID number (any PSTN number)

2 the function have no relationship with the option enable or disable that

If it is enabled, the phone will not ring when there is an incoming call . DND, do not disturb, enable this option to refuse any calls.

Enable this to forbid outgoing calls.

If it is enabled, when there is a incoming call .the phone will automatically press

SPEAKER button.

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If it is enabled, the phone can record the incoming call leaving voice message.

It support only 3 leaving message. It can not record leaving message when it had reach the maximum. After restarting the phone, the message will lose . or you can delete the record message by manual(on phone operation).

If it is enabled, after playing the prompt message, the phone will automatically press

SPEAKER button and start to record leaving message.

Generally, these four option are selected together

If it is enabled, the caller will hear EP310-H automatically play prompt message

(welcome message.)

User can define only one prompt message (welcome message) that can be played when someone call the phone. The second defined voice will cover the first one.

Process: on phone operation

The unit is second. no answer call forward time setting.

6.7.8.2.2 Call Waiting Configuration

Configure enable/disable call waiting service ； After it is enabled, user hold calls of the other party by <HOLD >button, by pressing <HOLD >button again, the call can go back to the previous call. If you want to use three way conference , this option must be enabled.

6.7.8.2.3 Call Transfer Configuration

It is for enabling or disabling phone <TRANSFER> button transferring function. If it is enabled, when user A are talking with user B , A press <TRANSFER> button on the phone then dial the third party number (C user) directly. the phone will transfer the calls to C. The result is C phone will ring (user B LCD display HOLD, A will hang up) . User C pick up phone then user B will talk with C .

If it is disabled, on phone operating transfer call will fail.

6.7.8.2.4 Three Way Conference Call

Configure enable/disable three way call ； When user A are talking with user B as the

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Operating process ： HOLD button + third party number+ HOLD button+ *

Example:

A are talking with B .

A click HOLD button (holding B line ) .then dial C number .

A will talk with C .

A click HOLD button again (holding C line ), A dial *

A 、 B 、 C make the three party conference successfully now

6.7.8.2.5 Black List

Incoming call in these phone numbers will be refused. It is for precluding incoming communication like Call ID. If user doesn't want to answer a certain phone number, please add this phone number to the list, and then this number will be unable to get through the phone.

6.7.8.2.6 Limit List

Outgoing calls with these phone numbers will be refused for example, if user don't want the phone to dial a certain number, please add the number to this table, and the user will be unable to get through this number.

6.7.9 MMI Filter

MMI filter is used to make access limit toEP310-H.

When MMI filter is enable. Only IP address within the start IP and end IP can access

EP310-H.

6.7.10 DSP Configuration

On this page, user can set speech coding ， IO volume control, cue tone standard, caller ID standard and so on.

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Configuration Explanation ：

Configure Coding Rule : according to network bandwidth; support G.711a/u

G.729 ,G7.23 -r53 /r63

Configure Signal Standard: according to country’s phone voice;

Normally, G729 Payload Length doesn’t need be changed into 10 ms; Advice select

20ms

Handset Out Volume. The caller party hearing volume.

Handset In Volume. The called party hearing volume

Configure Hand-free Volume .Speaker volume

Configure hand-down time ， that is, if the hooking time is shorter than this time, then the gateway will not consider the user has hand-down.

VAD: Enable/disable Voice Activity Detection.

Configure ring volume when incoming a call

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6.7.11

VPN

This function should use our private VPN server software.

VPN server addr: fill in VPN server public IP address

VPN server port: fill in 12000 if you do not modify the VPN server config

SIP 1 server register address : fill in VPN server VPN address 172.0.0.5 if you do not modify the VPN server config. Others sip parameter needn`t change.

If you want to use VPN function ,It need the below condition.

1 It need to use our VPN software

2 Operation system should be linux, not windows2003

2 SIP server software and VPN server software place in one server hardware.

3 SIP side must monitor the VPN tunnel packets.

More VPN detail introduction please refer to the user manual accessories

[ Accessories 1 VPN manual ]

6.8 Dial Peer

Number IP Table Configuration

Function of number IP table is one way to implement the phone's calling online, and the calling of the phone will be more flexible by configuration the number IP table.

For example, user know the other party's number and IP and want to make direct call to the party by point-to-point mode ： the other party's number is 1234 ， make a configuration of 1234 directly ,then the phone will send the called number1234 to the corresponding IP address ； for example, user want to make a call to a number in a certain region 010 ） corresponding number IP as 010T ― protocol ― IP ， after that, whenever user dial numbers with 010 prefix( such as 010 － 62201234),the call will be made by this rule.

Bases on this configuration ， we can also make the phone use different accounts and run speed calling without manual swap. When making deletion or modification, select the number first and click load, then click Modify and complete the operation.

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Display of calling number IP image list

Click Add, the following figure will be shown at the lower part of the page.

It is to add outgoing call number, there are two kinds of outgoing call number setup ：

One is exactitude matching ， after this configuration has been done, when the number is totally the same with the user's calling number, the phone will make the call with this number's IP address image or configuration; Another is prefix matching （ be equivalent to PSTN's district number prefix function ） if the previous N bits of this number are the same with that of the user's calling number(the prefix number length) ， then the phone will use this number's IP address image or configuration to make the call. When configuring the prefix matching, letter "T" should be added behind the prefix number to be distinguished from the exactitude matching.

Configure destination address ， if it is point-to-point call ， then input the opposite terminal's IP address, it can also be set as domain name and resolved the specific IP address by DNS server of the phone. If no configuration has been made, then the IP will be considered as 0.0.0.0. This is an optional configuration item.

Configure the other party's protocol signal port, this is optional configuration item ： when nothing is input, the default of sip protocol is 5060 ； lifeline required no configuration of this item, shown as 0.

Configure alias ， this is optional configuration item ： it is the number to be used when the other party's number has prefix ； when no configuration has been made, shown as no alias.

Configure suffix ， this is optional configuration item ： it is the additive dial-out number behind the number; when no configuration has been made, shown as no suffix ；

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Example 1

T mean any length digit number.

Destination is 255.255.255.255 that mean calling out through SIP2 server.

Destination is 0.0.0.0 that mean calling out through SIP1server

Config page

Explanation Example

That means Any digits number starting with 9 pass through SIP2 server.

Here alais is del

Delete Length is 1 that means the phone will delete the first number before send number to server

It can be used for speed calling

The number user dialed will be replaced fully by the number that is behind all

)

Here alias is all:

(not all)

User dial 93333

SIP2 server receive 3333

User dial 2

Sip1 server receive 33334444

It can be used to add local area or prefix. before sending out.

It saves user dialing number.

Here alias is add:

(not add)

User dial 8309

SIP1 server receive07558309 user want to dial PSTN （ 010 6228 ） by SIP1 ， while actually the called number should be

86106228

， then we can configure called number as 010T, then rep

：

8610

， and then set the replacing length as 3. So that when user make a call with 010 prefix, the number will be replaced as 8610 plus the number and then sent out.

Replace the number that user dialed before sending to SIP1 server.

User dial 010 6228

SIP1 server receive8610 6228

Here alias is rep:

(not rep) this is optional configuration item. It is to add number behind the number user had dialed. when no configuration has been made, shown as no suffix

User dial 147

Sip1 server receive 147 0011

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Example 2

The dial rule support exactitude matching priority.

When user dial 200 , It will pass through SIP2

When user dial 2009 , It will pass through SIP2

When user dial 20096, It will pass through SIP2



6.9 Config Manage (Save and Clear configuration)

Notice: clear config in admin mode, all settings restores to factory default; clear config in guest modem, all settings except sip, advance sip restore to factory default.

6.9.1 Save Config

Once change is made, Users should save the modified configuration to take effect, otherwise the IP Phone will go back to the last saved setting after phone reboot.

The interface of “Save Config” as below, please follow the four steps below to config.

Enter “Config Manage” Menu → “Save Config” Submenu → Click “Save” Button →

Return to “Current State” Web page

6.9.2 Clear Config

There are four method to clear config (set factory default), web 、 telnet 、 post mode 、 keypad. If the IP Phone doesn’t work properly after modifying config, users can clear all modified config on “Clear Config” web page. The phone will clear all modified config and restore the default factory configuration. (Default network type for WAN is

DHCP mode; default LAN IP address is 192.168.10.1)

Process Please follow the below steps to clear config:

Enter “Config Manage” Menu → “Clear Config” → Click “Clear” Button → show “Submit

Success” info on screen → Click “Return” button

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6.9.3 Back up Config

Download phone config file by HTTP. Config file can be edit by WORDPAD.

6.10 Firmware Upgrade

6.10.1 Web Update

On this page, user can select the upgrade document (firmware or config file) from hard disk of the computer directly to run the system upgrade. After upgrade completed ， reset the phone and it will be usable immediately. Firmware format is *.z as suffix

6.10.1.1 firmware update

STEP:

Enter Update menu → WEB Update submenu → click “browse” button → download upgrade document from hard disk (firmware provided by manufacturer) → click

“Update” button → reboot IP phone to go into effect

6.10.1.2. config file download to phone

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Commonly , set one phone all parameter needed .then download the phone config file to your FTP server (PC run a FTP software).

So when set another phone , download the config file to new phone for saving time .

6.10.3. download user-defined web logo

After updating successfully ,It is as the below.

Web logo format:

Picture format should be gif

Picture size should be less than 64KB.

Length should be less than 130 pixel

Width shoud be less than 48 pixel

Logo name should be userDefinedLogo.gif. Other name can not be certificated

Note:

Note:

Under system upgrade progress, IP Phone may not be restarted normally due to some system reason (e.g. electricity shut off), users can re-download under post mode.

6.10.2 FTP or TFTP Update

Users can download upgrade documents or lead in configuration files thru FTP or

TFTP mode.

Please make sure export and import rights are authorized by FTP or

TFTP server before using FTP update way.

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Server Set IP address for upload or download FTP/ TFTP server

Username

Password

File name

Set username of the upload or download FTP server. If user select TFTP mode, no need to input username and password

Set upload or download of FTP server password

Set file name for system upgrade documents or system configuration files. system file take .Z as suffix ， configuration files take .cfg as suffix ；

Type

Protocol

Config export/import/upgrade file type [three options]:

“Application update” is system documents upgrade

“Config file export” is export configuration files to server

“Config file import” is import configuration files to gateway

Set transport protocol type [two options]:FTP and TFTP

STEP:

Enter Update menu → FTP Update submenu → Config FTP/TFTP server → Config username and password of FTP server (if select TFTP mode, please skip this step)

→ key in file name → choosing file type from the dropdown menu → choosing protocol type

Example: (export config file)

1 FTP

<1> Copy Wftpd32 software and EP310-H Firmware into a new Folder ( example c:/tmp)

<2> Run wftd32.exe. Set a user name and password for EP310-H ftp updating

The process is like the below picture showing from step 1 to step 13 .

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6.10.3

Auto update config file from server by FTP or TFTP. When the phone reboot ,it will automatically connect to your server to download the config file. After downloading successfully ,The phone will reboot.

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Server Addres your FTP or TFTP server address.

Username FTP server login user name . If using TFTP , needn`t fill anything

Password FTP server login user password. If using TFTP , needn`t fill anything

Config File name The name of config file in FTP or TFTP server .

If “config file name “ is unfilled means the phone will auto search the right config file from FTP /TFTP server by MAC address matching.

Config Encrypt Key If the config file is encrypted. need to fill in the encrypt key. config file support aes ( The Advanced Encryption Standard) 64

After download config file to phone , the phone will auto make decryption

Protocol Type update protocol selecting, Support FTP and TFTP protocol.

6.11 System Manage

6.11.1 Account Manage (maximum 5 accounts )

Users can edit users (add or delete) account and modify existing users’ authority on this web page.


Keypad password Set keypad operation config password, default is

User Name

123,users can input new password then click

“apply” button ,”submit success” info will show on screen, reset password successfully

List existing phone user account name

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User Level

Add

Delete

Modify

Operation Example z Add one new account

Show existing user account level [two option]:Root and

General: Root level users have the right to modify config; General level users have the right to read-only

Add user account to IP phone

Delete increased user account

Modify increased user level and password

Click “Add” button → input User name (No-Modify) → Choosing User level from dropdown menu → set new user password → confirm password → submit the new account info by clicking “submit” button → show “submit success” on screen → r eturn to account configuration interface by clicking “Return” button z Delete increased account

Choosing the account need to del. from dropdown menu → Delete account by pressing “Delete button” → show “Submit Success” on screen z Modify increased account (For Root-level user account only)

Choosing the modified account → enter below interface → modify user level or password → click “Submit” button to submit the modification

Owing to the phone's default account ： accounts of the administrator level-admin account and the ordinary level － guest account are all weak account and weak password, the username and password will be easily to guess on public network, so the user had better modify the administrator and ordinary user.

Enter with manager level when making modification ， create a administrator account and a browse account (you'd better not set the name as admin, administrator, guest, etc.) ， entering with new manager account, delete default manager and browse account and save configuration ， security will be

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6.11.2 Phone Book Configuration

On this page, user can save and configure telephone book.( maximum 100 record) z Add phone book record

Click “Add” button → Input Name name, number and address → click “Submit” button → show “Submit Success” on screen z Delete Phone Book Record

Choosing the record need to del from dropdown menu → Del account by pressing

“Delete button” → → show “Submit Success” on screen z Modify Phone Book Record

Choosing the record need to modify from dropdown menu → pressing the

“Modify” button → key in the new phone number and Address → click “Submit” button → Return to “Phone Book” interface

Application: please refer to 4.2.1 chapter

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6.11.3 Syslog Configuration

Users can star or close syslog function and config syslog server IP address & port.


Enable Syslog Config enable/disable syslog function, choose it

Server IP

Server Port and then click “Apply” button to go into effect

Config syslog server IP address

Config syslog server port, click “ Apply” button after inputting server IP & server port to take effect

6.11.4 Time Set

Setting time zone and SNTP (Simple Network Time Protocol) server according to users location, users could manual adjust date and time on this web page .


Server

Time zone

Timeout

Manual Time set

SNTP server IP address

Set time zone according to users location, Beijing time zone is GMT:+8:00 use for socket calls which will block while doing the

SNTP query, default value is 60 seconds

Manual set date and time

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6.11.5 System Reboot

Once any change of phone configuration is made, users need to reset IP phone to go into effect. Users should save the modified configuration before system reboot, otherwise the phone system configuration will go back to last saved setting. The system reboot interface as below

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7 Default Factory Setting

CHAPTER z Gain IP address thru DHCP mode, WAN Port static IP is 192.168.1.179, LAN port

IP is 192.168.10.1.Default is to start the DHCP service and NAT function. z Default communication protocol is to use SIP, SIP port is 5060 z Default HTTP port is 80, Telnet port is 23 z Default number end is “#” button z Default user account is admin and guest z Default phone time is to use SNTP protocol to get GMT

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8.0 Telnet configuration

CHAPTER

8.1 Config Procedure z Input command “cmd” on Run submenu under

PC START menu, and then key in “telnet phone-IP-address

enables users to config IP phone thru telnet. z Input username and password, both default

username and password of Administrator account are “admin” z Config IP Phone through command lines

Note:

1. We suggest users to config IP Phone thru web browser instead of keypad or telnet.

2. After any change of configuration, please remember to make “write” command to save changes and then input “reload” command to reboot

IP phone to take effect.

8.2 Telnet Basic Introduction

8.2.1 Basic Structure

User may use telnet command to access and manage gateway.

EP310-H adopts tree structure for telnet. Every node contains its sub-nodes or local command. User can type “help” or “?” whenever to see sub-nodes and all local command under current node.

Besides local command, there are some global commands can be used in each node.

8.2.2 Basic Command

Logout: exit telnet mode.

Write: save current settings.

Type sub-nodes name in current node to switch to sub-node.

Type “!” or “exit” in current node to return to parent-node.

Type “help” or “?” can see all sub-nodes and all local command under current node, every help item has comments such as <command> or <node> to distinguish sub-nodes and local command. Type “help” or “?” in command can see all parameters using in this command.

When typing node name or command, user no need to key the full name, use TAB button will make it more efficient.

There are two types in command parameters: optional and required. “required” parameter use “-” as prefix and “optional” use “_” as prefix. User may type “-” or “_” then press TAB button for complementarily.

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8.3 Global Command

Global command is available under all nodes, EP310-H support following commands.

Command

Name chinese

Command function Example english exit help history logout ping tree who

Write

Reload

Set the language of help prompt info to Chinese

#chinese

Set the language of help prompt info to English

Go back to upper level of node

1.Display help prompt info

2.Display all subnode under current node and local command

#clear

#english

#exit

1 ． #help ping

2 ． #help

Display the history info for inputting command

Exit telnet config interface

#history

One test program using to check network or program availability

Print out the tree structure of current node

#logout

#ping www.gohigh.com.cn

#tree

Display current users login to PC

Save configuration to flash

Reboot IP phone

#who

#write

#reload

Common Network command

Command

Name ping

Command function Example tracert

The same with above stated

Print out the network path

#ping www.gohigh.com.cn

#tracert www.Gohigh.com.cn show basic Print current configuration status table #show basic show ip route Print phone Router table #show ip route show ip arp Print phone arp table #show ip arp

#show ip netstat netstat telnet telnet another user host #telnet 192.168.1.2

Set default Clean phone configuration modification and restore default

#setdefault

Set all default except network configuration

Clean all configuration and restore default manufacturing setting

#setdefault all

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8.4 Net Configuration

8.4.1 LAN interface Settings

Path: <config-interface-fastethernet-lan>#

Function Command

[disable]enable bridge mode

[disable]enable DHCP service

[disable]enable NAT

Show current DHCP rules

Show LAN port IP address

Show NAT info

Change LAN port IP address

[no]bridgemode

[no]dhcp-server

[no]nat dhcpshow ipshow natshow ip –addr x.x.x.x –mask x.x.x.x

Example:

#config interfact fastethernet lan

<config-interface-fastethernet-lan>#ip –addr 192.168.1.10 –mask 255.255.255.0

8.4.2 WAN Interface Settings path: <config-interface-fastethernet-wan>#

Function Command

[disable]enable dhcp client

[disable]enable pppoe

[disable]enable QOS

Set default gateway IP

Clear default gateway IP

Set WAN port IP address

Show WAN port settings

[no]dhcp

[no]pppoe

[no]qos gateway x.x.x.x no gateway ip –addr x.x.x.x _mask x.x.x.x show

Example:

# config interface fastethernet wan

<config-interface-fastethernet-wan>#ip –addr 202.112.241.100 _mask 255.255.255.0

You need to reconnect if the WAN port has been changed.

8.5 Net Service path: <config-netservice>#

Function Command

Set DNS address

Set alternate DNS address dns -ip x.x.x.x _domain xxx alterdns -ip x.x.x.x

Set hostname hostname xxx

Set http access port

Show http access setting

Set telnet access port http-port xxx http-port telnet-port xxx

Show telnet access port telnet-port

Set RTP initial port and media-port –startport xxx –number xxxx quantity

Add route rule route –gateway x.x.x.x –addr x.x.x.x –mask x.x.x.x

Delete route rule

Show route info

Show netservice info no route –gateway x.x.x.x –addr x.x.x.x –mask x.x.x.x

Route show

Example:

#config netservice

<config-netservice>#dns –ip 202.112.10.36 _domain voip.com

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<config-netservice>#media-port –startport 10000 –number 200

<config-netservice>#route –gateway 202.112.10.1 –addr 202.112.210.1 –mask

255.255.255.0

8.6 Port Settings path: <config-port>#

Function Command set caller ID mode Callerid xxx (xxx= bellcore | etsi | ntt | dtmf ) disable caller ID no callerid

Disable call forward

[disable]enable call transfer

[disable]enable call waiting

Set DTMF gain

[disable]enable3-way conference

Show port settings no callforward

[no]calltransfer

[no]callwaiting

Dtmf xxx

[no]threetalk show

8.7 SIP Settings path: <config-sip>#

Function Command

[disable]enable registration [no] register

[disable]enable auto detect server

[no] detect-server

Set sip domain default-domain xxx

Set DTMF mode

Set auto detect interval time dtmf-mode xxx (xxx= relay|rfc-2833|sip-info) interval-time xxx

[disable]enable auto swap server [no]swap-server

Set local SIP signal port

Set proxy server

Signalport xxx server proxy -ip x.x.x.x _port xxx _user xxx _password xxx

Set register server info

Set alter proxy info

Set alter server info

Show current sip info server register -ip x.x.x.x _port xxx –user xxx _password xxx alter-server proxy –ip x.x.x.x _port xxx _user xxx _password xxx alter-server register –ip x.x.x.x _port xxx _user xxx

_password xxx show

Example:

#config sip server

<config-sip-server># server proxy ip 210.25.23.22 _port 5060 _user aaa _password

123456

8.8 User Management path: <config-user>#

Function Command

Change user right. access –user xxx –access xxx

Change user password password –user xxx

Add new user

Delete user entry

Show current sip info entry –user xxx –access 5 (or 12) no entry –user xxx show

Example:

#config user

<config-user>#entry –user abc –access 7

Example:<config-user>#access –user aaa –access 7

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Note:

The command : –user xxx –access digit

Here if the digit is less 10 , then the user level is guest

If the digit is more that 10 ,then the user level is administrator

8.9 Debug (Level 0~7) path: <debug>#

Function Command show debug setting show

[disable]enable debug all modules [no] all x x= from 0 to 7

[disable]enable debug app module [no] app x x= from 0 to 7

[disable]enable debug cdr module [no] cdr x x= from 0 to 7

[disable]enable debug sip module [no] sip x x= from 0 to 7

[disable]enable debug tel module

[disable]enable debug dsp module

[no] tel x x= from 0 to 7

[no] dsp x x= from 0 to 7

8.10 Show System Running Info. path: <show>#

Function Command show: accesslist (firewall) settings accesslist show network status basic show current call info show CODEC capability show debug info show LAN status and DHCP server info show digital-map info call active capability debugging dhcp-server dial-rule show LAN info show WAN info show arp table info

Show DNS gateway info

Show netstate info

Show route info

Show icmp packets Stat.

Show igmp packets Stat.

Show ip packets Stat

Show RTP packets Stat.

Show TCP packets Stat.

Show UDP packets Stat. show gateway memory show NAT information show caller-ID info show dsp info show hotline info show black list info show outgoing limit info show current phone number show current port status show PPPoE info interface fastethernet lan interface fastethernet wan ip arp ip dns ip netstat ip route ip icmp ip igmp ip ip ip rtp ip tcp ip udp memory nat port callerid port dsp port hotline port in-limit port out-limit port number port status pppoe

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User Manual show QoS table info show sip info show UDP tunnel info show running time show gateway version qos sip udptunnel uptime version

8.11 Logout

Usage: #telnet –target -port

Login:xxx

Password:xxx

#logout

8.12 Tracert Trace Network Path Info. usage: #tracert –host

Example: #tracert www.google.com

8.13 Update usage:

# update ftp –user xxx –password xxx –ip x.x.x.x –file xxx

# update tftp –ip x.x.x.x –file xxx

Example:

# update ftp –user abc –password 123 –ip 202.112.20.15 –file EP310-H.z

8.14 Upload Configure File usage:

# upload ftp –user xxx –password xxx –ip x.x.x.x –file xxx

# upload tftp –ip x.x.x.x –file xxx

8.15 Download Configure to Flash usage:

# download tftp –ip x.x.x.x –file xxx

# download ftp –user xxx –password xxx –ip x.x.x.x –file xxx

Example:

#download ftp –user abc –password 123 –ip 202.112.20.15 –file EP310-H.cfg

8.16 Password usage:

# password

Enter new pass word: xxx

Confirm new password : xxx

8.17 Reload usage: #reload

Reboot system

8.18 Network Diagnosis

There are some telnet commands for checking your network. Now Listing below for your information

Command Function ping

Example

Check if the destination is accessible #ping www.google.com

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Show network path info

Show network settings show ip route Show route table show ip arp Show arp table show ip netstat

Netstat programme telnet Telnet to another device

#tracert www.google.com

#show basic

#show ip route

#show ip arp

#show ip netstat

#telnet 192.168.1.2

8.19 Restore to Factory Default

# setdefault

(clear gateway settings expect network part)

# setdefault all (clear all settings.)

8.20 POST Mode(safe mode)

8.20.1 Access Post Mode Process

1 PC connect to EP310-H LAN port

2 power off

3 press # and power on till the LCD display POST MODE

4 telnet 192.168.10.1

5 config page as below

8.20.2 Post Mode Clear

Input 3 and enter for clear configuration

8.20.3 Post Mode FTP Update Firmware

Input 2 for update firmware

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EP310-H provide safe mode. When there is booting problem because of setting problem or firmware problem. User can restore the factory setting or upgrade to a new firmware to solve this problem.

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9.0

[ Accessories 1 VPN manual ]

VPN manual

1 Overview.................................................................................. 3

2 System feature ........................................................................ 3

3 System framework.................................................................. 3

4 Network Topology picture...................................................... 4

5 ． VPN Server configuration.................................................... 5

5.1 Install introduction ......................................................... 5

5.2 Configuration ................................................................ 5

5.3 Start Initialization Server ............................................... 7

5.4 Start transmission server （ vpn ） ................................ 8

5.5 Check log file..................................................................... 9

6 ． VPN client configuration ...................................................... 11

6.1

、 Login ............................................................................ 11

6.2 Advance / VPN configuration ...................................... 11

7 ． Management of inside client................................................ 12

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1.

Overview

This system is devolped by Gohigh Data Networks Technology CO.,LTD It offer

VPN service.It make the VoIP calling more safely ,more steady,and private encryption . The vpn software include endini.vpn,endvpn,initvpn,readme,vpn,vpnserv,vpnserv.conf

2 System feature

：

1. Easy to build up . it only to add a VPN transmission server in the exist system,

2. All client must support Gohigh VPN protocol

3. It support h323 and SIP.

4. It build up a VPN tunnel between client and server

5. It build up a VPN tunnel between client and client

6. RTP and call control singal are encapsulated in the VPN tunnel

7. VPN tunnel support encryption extension

8. Inside network client can be called by VPN tunnel

9. Inside network client can be managemed by telnet ,http

3

．

System framework

All VPN system is include three part,: initialization server , VPN transmission server ,Clent

3.1 Initialization Server ：

It offer transmission server address and port for client.

Each client that want to use VPN must configure initialization server address and port by manual.

3.2 VPN transmission server ：

It distribute client virtual ip address in the server

All client packets must send to VPN transmission server,and transmit by it.

3.3 Clent

That is our IP phone and Gateway

At present , Initialization server and VPN transmission server are in one server .

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Example.

Two EP310-H are in defferent inside network.

VPN server are in public network.

SIP server can monitor VPN server network IP address .

SIP server communicated with VPN server by IP address that VPN server offer

After client configure VPN Initialization Servers ,the VPN server will distribute a IP for client.

Client send register ,invite ,ack and other request and reponse to SIP server through VPN server.

4 Network Topology picture

图 2-1

EP310-H place inside network 1 . and its ip address is 192.168.0.100

Another EP310-H place inside network 2. and its ip address is 192.168.1.200

VPN server place in public network,its ip address is 202.112.10.1.

VPN server distribute 10.1.1.0 ip segment.

SIP server place behind VPN server , it neednt RTP transmission,

SIP server VPN address is 10.1.1.254 that can communicate with VPN server.

After EP310-H and MG3000-A1 configure the VPN ,they can register to the SIP server. SIP singal and RTP are encapsulated in VPN tunnel.

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5

．

VPN Server configuration

5.1 Install introduction

：

1. copy vpnServ.tar.gz into home catalog.

[root@192 ~]# cd

[root@192 ~]# tar xvzf vpnServ.tar.gz

2. build vpns catalog under /etc

[root@192 ~]# cd /etc

[root@192 ~]# mkdir vpns

3. copy vpnServ.conf to vpns catalog

[root@192 ~]# cp ~/vpnServ/vpnServ.conf /etc/vpns/

Copy vpns to linux server , if you want to change Initialization Server or transmission server port . configure vpnServ.con. key in vi vpnServ.conf

5.2 Configuration

After changes , Do Esc , and wq for save and exit

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5.3 Start Initialization Server

Key in ./initvpn;

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If it run ok . the state is like the below picture

But if you had start the Initialization Server .Server will reject initialization service.

As below

If you want to close initialization server . key in /endinitvpn

If initvpn do not startup , and had run endinitvpn,, it will reject endinitvpn request

5.4 start

transmission server

（ vpn ）

Key in ./vpn, if it run normally , the state is as below

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If you want to start up VPN programme again. Server will reject request.

End VPN service ， key in ./endvpn:

If you have not started VPN service , It will reject request when you want to end

VPN service .

You can check the VPN and initialization runinig or not.

Key in ps – aux , as below picture

5.5 check log file

/var/log/vpnserver/initial_log and /var/log/vpnserver/ trace_log

It save VPN server start info and run info

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6.1

、 Login

6 ． VPN client configuration

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6.2 Advance / VPN configuration

1 input VPN Initialization Server address and port.

2 configure SIP account parameter. SIP server is VPN server address(10.1.1.254) and port.

3 save and reboot ,Client can communicate with SIP server and other VPN client.

7

．

Management of inside client

If the administrator want to manage the inside client, Place a PC behind VPN server .

PC VPN address is 10.1.1.251). then the PC visit the VPN client by its VPN address .

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GoHigh EP310-H Series User Manual

User Manual

EP310-H Series

IP Phone

Version 2.1

Gohigh Data Networks Technology Co.,LTD

Tel: 86-10-62302956 Fax: 86-10-62301900

Website: www.gohigh.com.cn

CONTENT

Config page

Commonly , set one phone all parameter needed .then download the phone config file to your FTP server (PC run a FTP software).

So when set another phone , download the config file to new phone for saving time .

After updating successfully ,It is as the below.

Web logo format:

Picture format should be gif

Picture size should be less than 64KB.

Length should be less than 130 pixel

Width shoud be less than 48 pixel

Logo name should be userDefinedLogo.gif. Other name can not be certificated

Note:

VPN manual

Overview

2 System feature

3

System framework

4 Network Topology picture

5

VPN Server configuration

transmission server

7

Management of inside client

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