LG LFX25973SW/04 Bottom-Mount Refrigerator Owner's Manual

OWNER’S MANUAL

FRENCH DOOR

REFRIGERATOR

Please read this owner's manual thoroughly before operating and keep it handy for reference at all times.

LFX25973**

P/No. : MFL63264278

www.lg.com

2 TABLE OF CONTENTS

TABLE OF CONTENTS

3

PRODUCT FEATURES

4

IMPORTANT SAFETY

INSTRUCTIONS

7

COMPONENTS

24

HOW TO USE

25 - Control Panel Features

27 In-Door Ice Bin

27 - Detaching the In-Door Ice Bin

27 - Assembling the In-Door Ice Bin

9

INSTALLATION

10 Specifications

11 Unpacking Your Refrigerator

11 Choosing the Proper Location

12 - Ambient Temperature

12 - Measuring the Clearances

12 Removing/Assembling the Refrigerator

Door Handles

13 Removing/Assembling the Freezer

Drawer Handle

13 Removing/Assembling the Doors and

Drawers

16 - Removing the Freezer Drawers

19 Connecting the Water Line

19 - Before You Begin

19 - Water Pressure

19 - What You Will Need

20 - Water Line Installation Instructions

22 Turning On the Power

23 Leveling and Door Alignment

23 - Door Alignment

29 - When You Should Turn the Icemaker Off

29 - Normal Sounds You May Hear

29 - Preparing for Vacation

30 Ice and Water Dispenser

30 - Using the Dispenser

30 - Locking the Dispenser

30 - Cleaning the Dispenser Stand

31 - Food Preservation Location

32 - Food Storage Tips

32 - Storing Frozen Food

33 Humidity Controlled Crisper

34 Detaching and Assembling the Storage Bins

36 Adjusting the Refrigerator Shelves

37

MAINTENANCE

37 Cleaning

38 Replacing the Water Filter

40

SMART DIAGNOSIS

40 Using Smart Diagnosis

41

TROUBLESHOOTING

51

WARRANTY

PRODUCT FEATURES 3

PRODUCT FEATURES

* Depending on the model, some of the following functions may not be available.

FILTERED WATER AND ICE DISPENSER

The water dispenser dispenses fresh, chilled water.

The ice dispenser dispenses cubed and crushed ice.

DOOR ALARM

The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator door or freezer drawer remains open. If a refrigerator door or freezer drawer is left open for more than 60 seconds, a warning alarm sounds in 30 second intervals.

HUMIDITY CONTROLLED CRISPER

The Humidity Controlled Crisper is designed to help keep your fruits and vegetables fresh and crisp. You can control the amount of humidity in the crisper by adjusting the setting between Low and High.

GLIDE‘N’SERVE

Glide`N’Serve provides storage space that keeps the compartment colder than the refrigerator.

It is a convenient place to store sandwiches or meat to be cooked.

ICE PLUS

Ice production can be increased by approximately 20 percent when the freezer section is maintained at the coldest temperature for a 24-hour period.

: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Wash hands after handling.

COMPONENTS 7

COMPONENTS

Use this page to become more familiar with the parts and features of your refrigerator.

Page references are included for your convenience.

*The appearance and specifications of the actual product may differ depending on the model.

Refrigerator Exterior

LED Display

Displays the refrigerator and freezer temperature, the water filter condition and the dispenser status.

Ice Plus

When this feature is activated, the freezer section will run at the coldest temperature for a 24-hour period to increase ice production.

Door Alarm

A warning alarm sounds at 30second intervals when the refrigerator or freezer door is left open for more than 60 seconds.

Filtered Water and

Ice Dispenser

Dispenses fresh, chilled, filtered water through the door. The ice dispenser offers cubed or crushed ice.

8 COMPONENTS

Refrigerator Interior

LED Interior Lamps

The interior lamps light up the inside of the refrigerator.

Water Filter

SpacePlus Ice System

Ice cubes are automatically produced.

Fixed Door Bins

Mullion

Folds in when the left door is opened.

Can Storage Bin

Used to preserve chilled food or drinks.

Glide’N’Serve

Allows you to store food items at a different temperature than the regular refrigerator area.

Auto Closing Hinge

The refrigerator doors and freezer drawers close automatically when you push them slightly.

(The door only closes automatically when it is open at an angle of less than 30°.)

Smart Diagnosis Speaker

Hold your phone to this speaker when activating Smart Diagnosis. Refer to the

Smart Diagnosis section for more details.

Dairy Product Bin

Refrigerator Shelves

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Modular Door Bins

Durabase Divider

Crispers

Controls humidity and helps vegetables and fruit to stay crisp.

Pullout Drawer

Durabase

Automatic Icemaker

Removable Ice

Storage Bin

The ice storage bin can be removed to fill ice buckets, coolers, or pitchers.

INSTALLATION 9

INSTALLATION

Installation Overview

Please read the following installation instructions first after purchasing this product or transporting it to another location.

1 Unpacking your refrigerator

2 Choosing the proper location

3 Disassembling/Assembling

4 Connecting the water supply and water line

5 Leveling and Door

Alignment

10 INSTALLATION

Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

Bottom-freezer refrigerator model LFX25973

Description

Electrical requirements

Min. / Max. Water pressure

Dimensions

French door refrigerator

115 VAC @ 60 Hz

20 and 120 psi (140 and 830 kPa)

35 3/4” (W) X 34 1/4” (D) X 69 3/4” (H), 46 1/2” (D w/ door open)

908 mm (W) X 869.95 mm (D) X 1 771.65 (H), 1 181.1 mm (D w/ door open)

Net weight 309 lb. (140kg)

INSTALLATION 11

Unpacking Your Refrigerator Choosing the Proper Location

WARNING

Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury.

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death.

Select a place where a water supply can be easily connected for the automatic icemaker.

NOTE

The water pressure must be between

20 and 120 psi (140 and 830 kPa) on models without a water filter and between 40 and120 psi (280 and 830kPa) on models with a water filter.

The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115 Volts, 60 Hz,

AC only, and fused at 15 or 20 amperes.

This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided.

Remove tape and any temporary labels from your refrigerator before using. Do not remove any warning-type labels, the model and serial number label, or the Tech Sheet that is located under the front of the refrigerator.

Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.

Refrigerator shelves are installed in the shipping position. Please reinstall shelves according to your individual storage needs.

WARNING

To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area.

Flooring

To avoid noise and vibration, the unit must be leveled and installed on a solidly constructed floor. If required, adjust the leveling legs to compensate for unevenness of the floor. The front should be slightly higher than the rear to aid in door closing. Leveling legs can be turned easily by tipping the cabinet slightly. Turn the leveling legs to the left to raise the unit or to the right to lower it. (See Leveling and door

AlIgnment.)

NOTE

Installing on carpeting, soft tile surfaces, a platform or weakly supported structure is not recommended.

12 INSTALLATION

Ambient Temperature

Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F

(43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

Removing/Assembling the

Refrigerator Door Handles

NOTE

Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening. If it is necessary to remove the handles, follow the directions below.

Measuring the Clearances

Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges.

Allow at least 24 inches (61 cm) in front of the refrigerator to open the doors, and at least

2 inches (5.08 cm) between the back of the refrigerator and the wall.

Removing the Handles

1 Loosen the set screws with a 3 /

32

in.

Allen wrench and remove the handle.

2 Loosen the mounting fasteners that connect to the refrigerator door and handle using a 1 /

4

in. Allen wrench, remove the mounting fasteners.

24” (61 cm)

2” (5.08 cm)

Assembling the Handles

1 Assemble the mounting fasteners at both ends of the handle using a

Allen wrench.

1 /

4

in.

2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws with a 3 /

32

in. Allen wrench.

INSTALLATION 13


Freezer Drawer Handle

Removing the Handles

1 Loosen the set screws located on the lower side of the handle with a 1 / wrench and remove the handle.

8

in. Allen

2 Loosen the mounting fasteners that connect to the freezer drawer and handle using a 1 /

4

in.

Allen wrench, and remove the mounting fasteners.

Assembling the Handles

1 Assemble the mounting fasteners at both ends of the handle using a 1 /

4

in. Allen wrench.

2 Place the handle on the door by fitting the handle footprints over the mounting fasteners and tightening the set screws with a 1 /

8

in.

Allen wrench.

WARNING

When the customer takes apart the handle or assemble it from a refrigerator, please be cautious of following things.

y y y y

Hold the handle with your own hand to make sure not to drop the handle to the floor or instep while taking apart the handle from a refrigerator.

Do not swing the handle towards people or animals after taking apart the handle.

Insert the bracket hole of the handle into the stopper bolt of the door exactly, and then assemble the set screws to fix the handle.

Check if there’s any gap between the door and handle after fixing the handle.


Doors and Drawers

Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow opening.

y y y y y y

WARNING

If your entrance door is too narrow for the refrigerator to pass through, remove the refrigerator doors and move the refrigerator sideways through the doorway.

Use two or more people to remove and install the refrigerator doors. Failure to do so can result in back or other injury.

Disconnect the electrical supply to the refrigerator before installing. Failure to do so could result in serious injury or death.

Do not put hands, feet or other objects into the air vents or bottom of the refrigerator.

You may be injured or receive an electrical shock.

Be careful when handling the hinge and stopper. It may result in injury.

Remove food and bins from the doors and drawers before detaching.

Removing the Left Refrigerator Door

1 The water supply is connected to the upper right part of the rear surface of the refrigerator. Remove the ring in the joint area. Hold the water supply connection and gently push the Collet to detach the water supply line as shown , and .

NOTE

Collet

Detachment of the water supply line is applicable only when detaching the left refrigerator door.

14 INSTALLATION

(1)

Removing the Right Refrigerator Door

(2)

(1)

(2)

(3)

(5) (4)

(3) (4)

(5)

(6)

(7)

(8)

2 Open the left door. Remove the top hinge cover screw (1). Lift up the cover (2).

3 Remove the cover.

4 Pull out the tube (3).

5 Disconnect all wire harnesses (4).

6 Remove the grounding screw (5).

7 Rotate the hinge lever (6) counterclockwise. Lift the top hinge (7) free of the hinge lever latch (8).

8 Lift the door from the middle hinge pin and remove the door.

9 Place the door, inside facing up, on a nonscratching surface.

1 Open the door. Remove the top hinge cover screw (1). Lift up the cover (2).

2 Remove the cover.

3 Rotate the hinge lever (3) clockwise. Lift the top hinge (4) free of the hinge lever latch (5).

4 Lift the door from the middle hinge pin and remove the door.

5 Place the door, inside facing up, on a nonscratching surface.

CAUTION

When lifting the hinge free of the latch, be careful that the door does not fall forward.

CAUTION

When lifting the hinge free of the latch, be careful that the door does not fall forward.

Assembling the Right Refrigerator

Door

Install the right-side door first.

INSTALLATION 15

Assembling the Left Refrigerator

Door

Install the left refrigerator door after the right door is installed.

1 Lower the door onto the middle hinge pin. Make sure that the plastic sleeve is inserted into the bottom of the door.

(1)

(2)

(3) (4)

(5)

1 Lower the door onto the middle hinge pin.

(2) (1)

2 Fit the top hinge (4) over the hinge lever latch (5) and into place.

3 Rotate the lever (3) counterclockwise to secure the hinge.

4 Hook the tabs on the right side of the hinge cover (2) under the edge of the top hinge (4) and position the cover in place.

5 Insert and tighten the cover screw (1).

(3)

(5) (4)

(6)

(7)

(8)

2 Fit the top hinge (7) over the hinge lever latch (8) and into place.

3 Rotate the lever (6) clockwise to secure the hinge.

4 Install the grounding screws (5) and connect the two wire harnesses (4).

5 Push the water tube (3) located at the top of the left door into the hole beside the left hinge on the top of the cabinet until it exits through the back.

6 Insert the water supply tube (3) into the connector until you see only one scale mark. Fully insert the tub cover (15 mm).

7 Hook the tabs on the left side of the hinge cover (1) under the edge of the top hinge (7) and position the cover in place.

8 Insert and tighten the cover screw (1).

16 INSTALLATION

9 Insert the water supply tube at least 5/8 in.

(15 mm) into the connector.

10 Hook the tab on the door switch side of the cover under the edge of the wire opening in the cabinet top.

11 Position the cover into place. Insert and tighten the cover screw.

NOTE

Removing the Freezer Drawers

The top, middle and bottom drawers are all removed in the same way. In the following figures, the Pullout Drawer located above the freezer drawer is not shown for clarity.

CAUTION y Use two or more people to remove and install the freezer drawer. Failure to do so can result in back or other injury. y Do not hold the handle when removing or replacing the drawer. The handle may come off and it could cause personal injury. y Be careful of sharp hinges on both sides of the drawer. y When you lay the drawer down, be careful not to damage the floor. y Do not sit or stand on the freezer drawer. y To prevent accidents, keep children and pets away from the drawer. Do not leave the drawer open.

Collet

Tube

1 Pull the drawer open to full extension.

Remove the lower basket by lifting basket from rail system.

Insert Line

Clip

1) Gently press the Collet and insert the tube until only one line shows on the tube.

1

(Correct) 2 Press in the tabs on the rail covers and lift them up to separate from the rail assembly.

(Incorrect)

2) Pull the tube to make sure that the tube is tightly fastened and then insert the clip.

3 Remove the rail screw

2

on both the left and right rails.

2

INSTALLATION 17

Assembling the Freezer Drawer

1 With both hands, pull out each rail simultaneously until both rails are fully extended.

4 With both hands, grasp the sides of the door and pull it up to separate it from the rails.

2 Hook the door support

1

into the rail tabs

2 on both sides.

1

2

CAUTION

When you remove the drawer, do not hold the handle. The handle may come off and it could cause personal injury.

3 Lower door into final position and tighten the screws 3 .

3

5 With both hands, hold each rail and push it in to allow both rails to slide in simultaneously.

18 INSTALLATION

Assembling the Freezer Drawer

(continued)

4 Make sure you have the correct rail cover for each side.

Right Rail

Cover

Left Rail

Cover

WARNING y If the Durabase divider is removed, there is enough open space for children or pets to crawl inside. To prevent accidental child and pet entrapment or suffocation risk, DO NOT allow them to touch or go near the freezer drawer.

y DO NOT step or sit down on freezer drawer.

5 Align the tabs on the covers with the assembly holes on each rail, and snap the rail covers in place to secure.

Assembly

Hole

6 With the drawer pulled out to full extension, insert the lower basket 4 in the rail assembly.

4

INSTALLATION 19

Connecting the Water Line

Before You Begin

This water line installation is not covered by the refrigerator warranty. Follow these instructions carefully to minimize the risk of expensive water damage.

Water hammer (water banging in the pipes) in house plumbing can cause damage to refrigerator parts and can lead to water leakage or flooding.

Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator.

CAUTION

To prevent burns and product damange, only connect the refrigerator water line to a cold water supply.

CAUTION

Wear eye protection during installation to prevent injury.

If the water pressure from the reverse osmosis system is less than 21 psi (145 kPa)

(takes more than 4.0 sec to fill a cup of 7 oz

(200 cc) capacity):

Check to see if the sediment filter in the reverse osmosis system is blocked.

Replace the filter if necessary.

Allow the storage tank on the reverse usage.

If the issue concerning water pressure from reverse osmosis remains, call a licensed, qualified plumber.

All installations must be in accordance with local plumbing code requirements.

If you use your refrigerator before connecting the water line, make sure the icemaker power switch is in the OFF (O) position.

CAUTION

Do not install the icemaker tubing in areas where temperatures fall below freezing.

Water Pressure

A cold water supply. The water pressure must be between 20 and 120 psi (140 and 830 kPa) on models without a water filter and between

40 and 120 psi (280 and 830kPa) on models with a water filter.

If a reverse osmosis water filtration system is connected to your cold water supply, this water line installation is not covered by the refrigerator warranty. Follow the following instructions carefully to minimize the risk of expensive water damage.

If a reverse osmosis water filtration system is connected to your cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 and 60 psi

( 280 and 420 kPa), less than 2.0~3.0 sec. to fill a cup of 7 oz(200 cc) capacity.

What You Will Need

connect the refrigerator to the water supply. Be sure both ends of the tubing are cut square.

To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe.

Then, add 8 feet

(2.4 m). Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3 turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out from the wall after installation.

Power drill.

½ in. or adjustable wrench.

Flat blade and Phillips head screwdrivers.

Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to connect the copper tubing to the shutoff valve and the refrigerator water valve.

20 INSTALLATION y If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting.

y Shutoff valve to connect to the cold water line.

The shutoff valve should have a water inlet with a minimum inside diameter of 5/32 in. at the point of connection to the COLD

WATER LINE. Saddle-type shutoff valves are included in many water supply kits.

Before purchasing, make sure a saddletype valve complies with your local plumbing codes.

NOTE

A self piercing saddle type water valve should not be used.

Water Line Installation Instructions

WARNING

When using any electrical device

(such as a power drill) during installation, be sure the device is battery powered, double insulated or grounded in a manner that will prevent the hazard of electric shock.

Install the shutoff valve on the nearest frequently used drinking water line.

1 SHUT OFF THE MAIN WATER SUPPLY

Turn on the nearest faucet to relieve the pressure on the line.

2 CHOOSE THE VALVE LOCATION

Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.

3 DRILL THE HOLE FOR THE VALVE

Drill a ¼ in. hole in the water pipe using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe. Be careful not to allow water to drain into the drill. Failure to drill a ¼ in. hole may result in reduced ice production or smaller cubes.

NOTE

The hookup line cannot be white, plastic tubing. Licensed plumbers must use only copper tubing NDA tubing #49595 or 49599 or Cross Link Polyethylene

(PEX) tubing.

INSTALLATION 21

4 FASTEN THE SHUTOFF VALVE

Fasten the shutoff valve to the cold water pipe with the pipe clamp.

Pipe Clamp

Saddle-Type

Shutoff Valve

Vertical Cold

Water Pipe

7 CONNECT THE TUBING TO THE VALVE

Place the compression nut and ferrule

(sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve. Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.

Saddle-Type

Shutoff Valve

Compression

Nut

NOTE

Commonwealth of Massachusetts

Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts.

Consult with your licensed plumber.

5 TIGHTEN THE PIPE CLAMP

Tighten the clamp screws until the sealing washer begins to swell.

NOTE: Do not overtighten clamp or you may crush the tubing.

Washer

Inlet End Pipe Clamp

Clamp Screw

Packing Nut

Outlet Valve

8 FLUSH OUT THE TUBING

Turn the main water supply on and flush out the tubing until the water is clear.

Shut the water off at the water valve after about one quart of water has been flushed through the tubing.

Ferrule (sleeve)

6 ROUTE THE TUBING

Route the tubing between the cold water line and the refrigerator.

Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible.

NOTE

Be sure there is sufficient extra tubing

(about 8 feet coiled into 3 turns of about 10 in. diameter) to allow the refrigerator to move out from the wall after installation.

9 CONNECT THE TUBING TO THE

REFRIGERATOR

NOTE: Before making the connection to the refrigerator, be sure that the refrigerator power cord is not plugged into the wall outlet.

a. Remove the plastic flexible cap from the water valve.

b. Place the compression nut and ferrule

(sleeve) onto the end of the tubing as shown.

c. Insert the end of the copper tubing into the connection as far as possible. While holding the tubing, tighten the fitting.

Tubing Clamp

¼ in. Tubing

¼ in.

Compression

Nut

Ferrule

(sleeve)

Refrigerator

Connection

22 INSTALLATION

10 TURN THE WATER ON AT THE SHUTOFF

VALVE

Tighten any connections that leak.

Turning On The Power

1 Plug in the refrigerator.

CAUTION

Check to see if leaks occur at the water line connections.

11 PLUG IN THE REFRIGERATOR

Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall.

12 START THE ICEMAKER

Set the icemaker power switch to the ON position.

The icemaker will not begin to operate until it reaches its operating temperature of 16°F (-9°C) or below. It will then begin operation automatically if the icemaker power switch is in the ON (I) position.

CAUTION

Connect to a rated power outlet.

Have a certified electrician check the wall outlet and wiring for proper grounding.

Do not damage or cut off the ground terminal of the power plug.

INSTALLATION 23

Leveling and Door Alignment

Leveling

After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position.

Your refrigerator has two front leveling legs— one on the right and one on the left. Adjust the legs to alter the tilt from front-to-back or sideto-side. If your refrigerator seems unsteady, or you want the doors to close more easily, adjust the refrigerator’s tilt using the instructions below:

1 Remove the base grille. Refer to the Base

Grille Installation section.

2 Turn the leveling leg to the left to raise that side of the refrigerator or to the right to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator.

Door Alignment

Both the left and right refrigerator doors have an adjustable nut, located on the bottom hinge, to raise and lower them to align properly.

If the space between your doors is uneven, follow the instructions below to align the doors evenly:

Use the wrench (included with the Owner’s

Manual) to turn the nut in the door hinge to adjust the height. To the right to raise or to the left to lower the height.

NOTE

A flare nut wrench works best, but an open-end wrench will suffice.

Do not over-tighten.

3 Open both doors again and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs to the left. It may take several more turns, and you should turn both leveling legs the same mount.

4 Replace the base grille.

24 HOW TO USE

HOW TO USE

Before use

Clean the refrigerator.

Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping.

CAUTION y y

Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator,.

Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator.

NOTE

Remove adhesive residue by wiping it off with your thumb or dish detergent.

Connect the power supply.

Check if the power supply is connected before use.

Read the “Turning On The Power” section.

Turn off the icemaker if the refrigerator is not yet connected to the water supply.

Turn off the automatic icemaker and then plug the power plug of the refrigerator into the grounded electric outlet.

* This is applicable only to certain models.

CAUTION

Running the automatic icemaker before connecting it to the water supply may cause the refrigerator to malfunction.

Wait for the refrigerator to cool.

Allow your refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling.

CAUTION

Putting food in the refrigerator before it has cooled could cause the food to spoil, or a bad odor could remain inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The loudness will decrease as the temperature lowers.

Open refrigerator doors and freezer drawers to ventilate the interior.

The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator doors and the freezer drawers for ventilation.

HOW TO USE 25

Control Panel


Control Panel Features

The LED Display shows the temperature settings, dispenser options, water filter, door alarm, and locking status messages.

Ice Type

Press the ICE TYPE button to select either

Crushed or Cubed Ice. The selected option will illuminate on the LED display.

LED Display

Press the FREEZER button to adjust the temperature in the freezer compartment.

NOTE

To change the display from Fahrenheit to

Celsius, press and hold the FREEZER and

REFRIGERATOR button for five seconds.

Control

Buttons

Press the REFRIGERATOR button to adjust the temperature in the freezer compartment.

This function increases both ice making and freezing capabilities. y y

When you touch the Ice Plus button, the graphic will illuminate in the display and will continue for 24 hours. The function will automatically shut off after 24 hours.

You can stop this function manually by touching the button one more time.

26 HOW TO USE

Control Panel Features (continued)

The Energy Saving function disables the mullion heater located on the refrigerator door in order to conserve electricity. Press and hold the Energy

Saving button for three seconds to activate or deactivate this function.

NOTE

Discontinue using the Energy Saving function if excessive moisture begins to collect on the door mullion.

The Control Lock function disables every other button on the display. y When power is initially connected to the refrigerator, the Lock function is off.

y If you want to activate the Lock function to lock other buttons, press and hold the Lock button for three seconds or more. The Lock icon will display and the Lock function is now enabled.

y To disable the Lock function, press and hold the Lock button for approximately three seconds.

Press the LIGHT button, to turn on the dispenser light. The indicator will appear on the

LED display.

When the water filter indicator turns on, you have to change the water filter. After changing the water filter, press and hold the FILTER button for three seconds to turn the indicator light off. You need to change the water filter approximately every six months.

CAUTION

Display Mode (For Store Use Only)

The Display Mode disables all cooling in the refrigerator and freezer sections to conserve energy while on display in a retail store. When activated, OFF will display on the control panel.

To deactivate:

With either refrigerator door opened, press and hold the Refrigerator and Ice

Plus buttons at the same time for five seconds. The control panel will beep and the temperature settings will display to confirm that Display Mode is deactivated.

Use the same procedure to activate the

Display Mode.

y y y

When power is connected to the refrigerator, the door alarm is initially set to

ON. When you press the ALARM button, the display will change to OFF and the

Alarm function will deactivate.

When either the refrigerator or the freezer door is left open for more than 60 seconds, the alarm tone will sound to let you know that the door is open.

When you close the door, the door alarm will stop.

HOW TO USE 27

In-Door Ice Bin


CAUTION y Keep hands and tools out of the ice compartment door and dispenser chute.

Failure to do so may result in damage or personal injury.

y The icemaker will stop producing ice when the in-door ice bin is full. If you need more ice, empty the ice bin into the extra ice bin in the freezer compartment. During use, the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice. Shaking the ice bin to level the ice within it can reduce this problem.

y Storing cans or other items in the ice bin will damage the icemaker.

y y

Keep the ice compartment door closed tightly. If the ice compartment door is not closed tightly, the cold air in the ice bin will freeze food in the refrigerator compartment.

This could also cause the icemaker to stop producing ice.

If the O N/OFF switch on the icemaker is set to OFF for an extended period of time, the ice compartment will gradually warm up to the temperature of the refrigerator compartment. To prevent ice cubes from melting and leaking from the dispenser,

ALWAYS empty the ice bin when the icemaker is set to OFF for more than a few hours.

2 To remove the in-door ice bin, grip the front handle, slightly lift the lower part, and slowly pull out the bin as shown.

Assembling the In-Door Ice Bin

1 Carefully insert the in-door ice bin while slightly slanting it to avoid contact with the icemaker.

2 Avoid touching the ice-detecting sensor when replacing the ice bin. See the label on the ice compartment door for details.

Ice-detecting sensor

Detaching the In-Door Ice Bin

1 Gently pull the handle to open the ice compartment.

CAUTION

When handling the ice bin, keep hands away from the icemaker tray area to avoid personal injury.

28 HOW TO USE

Automatic Icemaker

Automatic Icemaker (Ice Room)


Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce 70~210 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings andother operating conditions.

It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice. Wait

72 hours for full ice production to occur.

Ice making stops when the in-door ice bin is full.

When full, the in-door ice bin holds approximately 6 to 8 (12~16 oz or

340~455 cc) glasses of ice.

The water pressure must be between 20 and

120 psi (140 and 830 kPa)on models without a water filter and between 40 and 120 psi

(280 and 830kPa) on models with a water filter to produce thenormal amount and size of ice cubes.

Foreign substances or frost on the icedetecting sensor can interrupt ice production.

Make sure the sensor area is clean at all times for proper operation.

Automatic Icemaker (Freezer Room)


Ice is made in the automatic icemaker and sent to the dispenser. The icemaker will produce

12 cubes per cycle–approximately 100 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other operating conditions.

It takes about 12 to 24 hours for a newly installed refrigerator to begin making ice.


120 psi (140 and 830 kPa)on models without a water filter and between 40 and 120 psi

(280 and 830kPa) on models with a water filter to produce thenormal amount and size of ice cubes.

Foreign substances or frost on the icedetecting sensor can interrupt ice production.

Make sure the sensor area is clean at all times for proper operation.

Icemaker

Power

Switch

Ice-detecting

Sensor

Automatic

Shut off Arm

Power Switch

Turning the Automatic Icekamer

On or Off

To turn off the automatic icemaker, set the icemaker switch to OFF (O). To turn on the

1_MFL62184517_Eng.indd 28 2012.6.15 9:4:31 AM

Automatic Icemaker

(continued)

CAUTION y The first ice and water dispensed may include particles or odor from the water supply line or the water tank.

y Throw away the first few batches of ice.

This is also necessary if the refrigerator has not been used for a long time.

y Never store beverage cans or other items in the ice bin for the purpose of rapid cooling.

Doing so may damage the icemaker or the containers may burst.

y y

If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact a Sears or other qualified service center. Do not use the ice or water until the problem is corrected.

Keep children away from the dispenser.

Children may play with or damage the controls.

y y

The ice passage may become blocked with frost if only crushed ice is used. Remove the frost that accumulates by removing the ice bin and clearing the passage with a rubber spatula. Dispensing cubed ice can also help prevent frost buildup.

Never use thin crystal glass or crockery to collect ice. Such containers may chip or break resulting in glass fragments in the ice.

y Dispense ice into a glass before filling it with water or other beverages. Splashing may occur if ice is dispensed into a glass that already contains liquid.

y y

Never use a glass that is exceptionally narrow or deep. Ice may jam in the ice passage and refrigerator performance may be affected.

Keep the glass at a proper distance from the ice outlet. A glass held too close to the outlet may prevent ice from dispensing.

y y

To avoid personal injury, keep hands out of the ice door and passage.

Never remove the dispenser cover.

y If ice or water dispenses unexpectedly, turn off the water supply and contact a qualified service center.

HOW TO USE 29

When You Should Turn the

Icemaker Off

y When the water supply will be shut off for several hours.

y When the ice bin is removed for more than one or two minutes.

y When the refrigerator will not be used for several days.

NOTE

The ice bin should be emptied when the icemaker on/off switch is turned to the

OFF position.

Normal Sounds You May Hear

y The icemaker water valve will buzz as the icemaker fills with water. If the power switch is in the ON (I) position, it will buzz even if it has not yet been hooked up to water. To stop the buzzing, move the power switch to OFF (O).

NOTE

Keeping the power switch in the ON

(I) position before the water line is connected can damage the icemaker.

y You will hear the sound of cubes dropping into the bin and water running in the pipes as the icemaker refills.

Preparing For Vacation

Set the icemaker power switch to OFF (O) and shut off the water supply to the refrigerator.

NOTE

The ice bin should be emptied anytime the icemaker on/off switch is turned to the OFF (O) position.

If the ambient temperature will drop below freezing, have a qualified technician drain the water supply system to prevent serious property damage due to flooding caused by ruptured water lines or connections.

30 HOW TO USE

Ice and Water Dispenser


CAUTION

Keep children away from the dispenser.

Children may play with or damage the controls.

Dispenser

Water

Ice

Incorrect Way Correct Way

Water Switch

Ice Switch

CAUTION

Throw away the first few batches of ice

(about 24 cubes). This is also necessary if the refrigerator has not been used for a long time.

Stand

Using the Dispenser

y To dispense cold water , push on the water switch with a glass.

y To dispense ice , push on the ice switch with a glass.

NOTE y If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact a qualified service center. Do not use the ice or water until the problem is corrected.

y The dispenser will not operate when either of the refrigerator doors are open.

y If dispensing water or ice into a container with a small opening, place it as close to the dispenser as possible.

y Some dripping may occur after dispensing. Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops.

Locking the Dispenser

Press and hold the Alarm and Lock button simultainously for 3 seconds to lock the dispenser and all the control panel functions.

Follow the same instructions to unlock.

Cleaning the Dispenser Stand

1 Grip the stand with both hands and pull it out.

2 Wipe out dirty areas with a clean cloth.

HOW TO USE 31

Storing Food

Food Preservation Location

Each compartment inside the refrigerator is designed to store different types of food.

Store your food in the optimal space to enjoy the freshest taste.

Adjustable refrigerator shelf

Adjustable shelves to meet your individual storage needs.

Vegetable storage

(Crisper)

Preserves vegetables and fruit.

Dairy product bin

Store milk products such as butter and cheese.

Gallon Storage Bin

Store drinks such as juice and soda, as well as seasonings, salad dressings and other food items.

Durabase ®

Largest storage space in the freezer.

Glide‘N’Serve

Provides storage space that keeps the compartment at a different temperature than the refrigerator. It is a convenient place to store sandwiches or meat to be cooked.

CAUTION y y y y

Do not store food with high moisture content towards the top of the refrigerator. The moisture could come in direct contact with the cold air and freeze.

Wash food before storing it in the refrigerator. Vegetables and fruit should be washed, and food packaging should be wiped down to prevent adjacent foods from being contaminated.

If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a clean cloth or a paper towel.

If the refrigerator door or freezer drawer is opened or closed too often, warm air may penetrate the refrigerator and raise its temperature. It can also increase the cost of electricity.

NOTE y y

If you are leaving home for a short period of time, like a short vacation, the refrigerator should be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the freezer.

If you are leaving the refrigerator turned off for an extended period of time, remove all food and unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing in the refrigerator.

32 HOW TO USE

Food Storage Tips

* The following tips may not be applicable depending on the model.

Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.

Food

Butter or

Margarine

How to

Keep opened butter in a covered dish or closed compartment.

When storing an extra supply, wrap in freezer packaging and freeze.

Cheese

Milk

Eggs

Store in the original wrapping until you are ready to use it.

Once opened, rewrap tightly in plastic wrap or aluminum foil.

Wipe milk cartons. For best storage, place milk on interior shelf, not on door shelf.

Store in original carton on interior shelf, not on door shelf.

Fruit

Leafy

Vegetables

Do not wash or hull the fruit until it is ready to be used. Sort and keep fruit in its original container, in a crisper, or store in a completely closed paper bag on a refrigerator shelf.

Remove store wrapping and trim or tear off bruised and discolored areas. Wash in cold water and drain. Place in plastic bag or plastic container and store in crisper.

Vegetables with skins

(carrots, peppers)

Fish

Place in plastic bags or plastic container and store in crisper.

Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase. It is recommended to consume fresh fish and shellfish the same day purchased.

Leftovers Cover leftovers with plastic wrap, aluminum foil, or plastic containers with tight lids.

Storing Frozen Food

NOTE

Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.

Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within

24 hours (no more than 2 to 3 lbs. of food per cubic foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

NOTE

Allow hot foods to cool at room temperature for 30 minutes, then package and freeze.

Cooling hot foods before freezing saves energy.

HOW TO USE 33

Storing Frozen Food (continued)

Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.

Humidity Controlled Crisper


The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer.

You can control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between HIGH and LOW.

y HIGH keeps moist air in the crisper for best storage of fresh, leafy vegetables.

y LOW lets moist air out of the crisper for best storage of fruit.

y y

Rigid plastic containers with tight-fitting lids

Straight-sided canning/freezing jars y y

Heavy-duty aluminum foil

Plastic-coated paper y Non-permeable plastic wraps y Specified freezer-grade self-sealing plastic bags

Follow package or container instructions for proper freezing methods.

y Bread wrappers y y

Non-polyethylene plastic containers

Containers without tight lids y Wax paper or wax-coated freezer wrap y Thin, semi-permeable wrap

34 HOW TO USE

Detaching and Assembling the

Storage Bins

Glide’N’Serve and Humidity

Controlled Crisper

To remove the Humidity Controlled Crisper and the Glide’N’Server, pull out the Crisper and

Glide’N’Server to full extension, lift the front up, and pull straight out.

To Remove the Glass

(Pantry drawer not shown for clarity)

Lift up the glass under the crisper cover, and pull up and out.

To install, slightly tilt up the front, insert the drawer into the frame and push it back into place.

Door Bins

The door bins are removable for easy cleaning and adjustment.

1 To remove the bin, simply lift the bin up and pull straight out.

2 To replace the bin, slide it in above the desired support and push down until it snaps into place.

NOTE

Storage Bins may vary in appearance, depending on your model.

NOTE

Some bins may vary in appearance and will only fit in one location.

CAUTION y Do not apply excessive force while y detatching or assembling the storage bins.

Do not use the dishwasher to clean y the storage bins and shelves.

Regularly detach and wash the storage bins and shelves; they can become easily contaminated by the food.

HOW TO USE 35

Ice Bin

To separate the ice bin, pull out the drawer to full extension. Gently lift and pull out the ice bin.

To reinstall, simply set the ice bin in its correct position.

Drawer

Pull-Out Drawer

To remove the drawer, push the tabs located on the front inside surface of each rail. Next, gently lift the rear left and right sides of the drawer and pull it out.

CAUTION y Pinch hazard! Keep hands and feet clear of the bottom of the door when opening and closing.

To reinstall, pull out and fully extend both rails.

Insert the end of rib in the bracket at left and right. Making sure that the guides at the front are lined up properly, gently push down on both sides.

DuraBase ® Divider

WARNING

Child Entrapment Hazard y If the Durabase divider is removed, there is enough open space for children or pets to crawl inside.

To prevent accidental child and pet entrapment or suffocation risk, DO

NOT allow them to play inside of drawer.

36 HOW TO USE

Adjusting the Refrigerator

Shelves

The shelves in your refrigerator are adjustable to meet your individual storage needs. Your model may have glass or wire shelves.

Adjusting the shelves to fit different heights of items will make finding the exact item you want easier. Doing so will also reduce the amount of time the refrigerator door is open which will save energy.

Detaching the Shelf

Tilt up the front of the shelf and lift it straight up. Pull the shelf out.

Assembling the Shelf

Tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height. Then, lower the front of the shelf so that the hooks drop into the slots.

CAUTION

Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilling food.

MAINTENANCE 37

MAINTENANCE

Cleaning

y Both the refrigerator and freezer sections defrost automatically; however, clean both sections about once a month to prevent odors. y y

Wipe up spills immediately.

Always unplug the refrigeration before cleaning. y y y

Unplug refrigerator or disconnect power.

Remove all removable parts, such as shelves, crispers, etc.

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.

y Hand wash, rinse and dry all surfaces thoroughly.

Exterior

Waxing external painted metal surfaces helps provide rust protection. Do not wax plastic parts. Wax painted metal surfaces at least twice a year using appliance wax (or auto paste wax). Apply wax with a clean, soft cloth.

For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth.

Do not use appliance wax, bleach, or other products containing chlorine on stainless steel.

CAUTION y y

Do not use a rough cloth or sponge when cleaning the interior and exterior of the refrigerator.

Do not place your hand on the bottom surface of the refrigerator when opening and closing.

To help remove odors, you can wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use window sprays, abrasive cleansers, or flammable fluids.

These can scratch or damage the material.

Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

WARNING

Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death.

38 MAINTENANCE

Replacing the Water Filter

It is recommended that you replace the filter when the water filter indicator light turns on or the water dispenser or icemaker noticeably decreases production.

NOTE y Filter Bypass Plug

Keep the filter bypass plug.

You must use the filter bypass plug when a replacement filter cartridge is not available.

The icemaker will not operate without the filter or filter bypass plug inserted in the proper compartment.

3 Twist the cartridge right about 1/4 turn.

You will feel a stop and the locked symbol should now be lined up with the indicator line.

1 Slowly turn the old cartridge to the left.

When the cartridge is released, you will feel it click out of place.

After replacing the filter, flush 2.5 gallon

(9 litters) through filter before use (flush fo

approximately 5 minutes). Check the filter

for leaks.

NOTE: Replacing the filter causes a small amount of water (around 1 oz. or 25 cc) to drain.

After changing the filter, press and hold the FILTER button for 3 seconds to turn the indicator light off.

CAUTION

DO NOT operate refrigerator without water filter or water filter plug installed.

2 Remove the old cartridge. Take the new cartridge out of its packaging, and remove the red cap. Line up the cartridge ears so that it can be inserted into the filter head.

Seperation of Red Cap

NOTE y y

To purchase a replacement water filter:

- Visit your local dealer or distributor

- Web: Find Parts & Accessories from

Support section of lg.com

- Call : 1-800-243-0000 (USA)

1-888-542-2623 (Canada)

Part number of the replacement water filter: 5231JA2002A

MAINTENANCE 39

Performance Data Sheet

Models Number 5231JA2002A-S Use with replacement cartridge 5231JA2002A

This system has been tested according to NSF/ANSI Standards 42 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in

NSF/ANSI 42.

System tested and certified by NSF International against NSF/ANSI Standard 42 for the reduction of Chlorine Taste and Odor and Nominal Particulate Class III.

Capacity: 500 gal (1,892 L)

Substance

Average

Influent

Concentration

Influent Challenge

Concentration. Units apply to each row

Average

Product Water

Concentration

Average %

Reduction

NSF % reduction req. or Max. permissible product water concentration

Nominal Particulate

Class I Particle size:

>0.5 to < 1 um

Chlorine taste and odor Class III

24,333

1.9

At least 10,000 particles/ml

2.0 mg/L ± 10%

915

0.07

96

96.4

≥

≥

85%

50%

Note that while the testing was performed under standard laboratory conditions, actual performance may vary.

Application Guidelines/Water Supply Parameters

Service Flow

Water Pressure

Water Temperature

0.5 gpm (1.89 lpm)

20 and 120 psi

(140 and 830 kPa)

36 °F - 100 °F

(0.6 °C - 37.8 °C)

WARNING

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. y Systems must be installed and operated in accordance with manufacturer’s recommended procedures and guidelines.

Warranty: See Warranty Card for Details.

For a replacement cartridge or for service contact your local dealer.

You can also visit our website; www.lg.com

or call 1-877-714-7486.

CAUTION

To reduce the risk of property damage due to water leakage: y y

Read and follow. Use instructions before installation and use of this system.

Install on COLD water lines only.

y y

Comply with all state and local plumbing codes.

Install a pressure limiting device and water hammer arrester for inlet water pressures exceeding 80 psi (552 kPa). Refer to

Uniform Plumbing Code, Sections 608.2 and 609.10).

y y y

Never install or operate where inlet water pressure may exceed 125 psi (862 kPa).

Protect filter from freezing. Remove filter in temperatures below 33°F (0.6°C).

Replace cartridge at specified service interval. Cartridge MUST be replaced at least every 12 months.

Manufactured for LG® Electronics by:

CUNO Incorporateda 3M Company 400

Research Parkway Meriden, CT 06450 U.S.A.

Telephone: 203-237-5541

Fax: 203-238-8701

40 SMART DIAGNOSIS

SMART DIAGNOSIS

Should you experience any problems with your refrigerator, it has the capability of transmitting data via your telephone to the LG service center. This gives you the capability of speaking directly to our trained specialists. The specialist records the data transmitted from your machine and uses it to analyze the issue, providing a fast and effective diagnosis.

If you experience problems with your refrigerator, call 1-800-243-0000. Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent. The transmission sounds that you will hear are normal and sound similar to a fax machine.

Smart Diagnosis cannot be activated unless your refrigerator is connected to power. If your refrigerator is unable to turn on, then troubleshooting must be done without using

Smart Diagnosis.

Using Smart Diagnosis

First, call 1-800-243-0000. Only use the Smart

Diagnosis feature when instructed to do so by the LG call center agent.

1

Lock the display. To lock the display, press and hold the Lock button for three seconds. (If the display has been locked for over five minutes, you must deactivate the lock and then reactivate it.)

3

Hold the mouthpiece of your phone in front of the speaker that is located on the right hinge of the refrigerator door, when instructed to do so by the call center.

4

Press and hold the Freezer Temperature button for three seconds while continuing to hold your phone to the speaker.

5

After you hear three beeps, release the

Freezer Temperature button.

6

Keep the phone in place until the tone transmission has finished. This takes about

15 seconds, and the display will count down the time. Once the countdown is over and the tones have stopped, resume your conversation with the specialist, who will then be able to assist you in using the information transmitted for analysis.

NOTE y y

For best results, do not move the phone while the tones are being transmitted.

If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.

2

Open the right refrigerator door.

NOTE y y

Call quality differences by region may affect the function.

Use the home telephone for better communication performance, resulting in better service.

y Bad call quality may result in poor data transmission from your phone to the machine, which could cause Smart

Diagnosis to not work properly.

TROUBLESHOOTING 41

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time and money.

Problem

Refrigerator and

Freezer section are not cooling.

Possible Causes Solutions

The refrigerator control is set to

OFF (some models).

Turn the control ON. Refer to the Setting the

Controls section for proper temperature settings.

Cooling System runs too much.

Refrigerator is in the defrost cycle.

Refrigerator was recently installed.

Refrigerator was recently relocated.

Refrigerator is replacing an older model.

Refrigerator was recently plugged in or power restored.

Door opened often or a large amount of food / hot food was added.

Doors are not closed completely.

Refrigerator is installed in a hot location.

Condenser / back cover is clogged.

During the defrost cycle, the temperature of each compartment may raise slightly. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed.

It may take up to 24 hours for each compartment to reach the desired temperature.

If the refrigerator was stored for a long period of time or moved on its side, it is necessary for the refrigerator to stand upright for 24 hours before connecting it to power.

Modern refrigerators require more operating time but use less energy due to more efficient technology.

The refrigerator will take up to 24 hours to cool completely.

Adding food and opening the door warms the refrigerator, requiring the compressor to run longer in order to cool the refrigerator back down. In order to conserve energy, try to get everything you need out of the refrigerator at once, keep food organized so it is easy to find, and close the door as soon as the food is removed. (Refer to the Food Storage Guide.)

Firmly push the doors shut. If they will not shut all the way, see the Doors will not close completely or pop open section in Parts &

Features Troubleshooting.

The compressor will run longer under warm conditions. At normal room temperatures (70°F) expect your compressor to run about 40% to

80% of the time. Under warmer conditions, expect it to run even more often. The refrigerator should not be operated above 110°F.

Use a vacuum cleaner with an attachment to clean the condenser cover and vents. Do not remove the panel covering the condenser coil area.

42 TROUBLESHOOTING

Problem Possible Causes

Refrigerator or

Freezer section is too warm.


Air vents are blocked.

Solutions

It may take up to 24 hours for each compartment to reach the desired temperature.

Rearrange items to allow air to flow throughout the compartment. Refer to the Airflow diagram in the Using Your Refrigerator section.

Doors are opened often or for long periods of time.

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings.

Unit is installed in a hot location. The refrigerator should not be operated in temperatures above 110F.

A large amount of food or hot food was added to either compartment.

Adding food warms the compartment requiring the cooling system to run. Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect.

Doors not closed correctly.

See the Doors will not close correctly or pop open section in Parts & Features Troubleshooting.

Temperature control is not set correctly.

If the temperature is too warm, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the

Controls section for more information.

Defrost cycle has recently completed.

During the defrost cycle, the temperature of each compartment may raise slightly and condensation may form on the back wall. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed.


Problem Possible Causes Solutions

Interior moisture buildup.


Doors not closed correctly.

Weather is humid.

Defrost cycle recently completed.

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. To lessen the effect, reduce the frequency and duration of door openings.

See the Doors will not close correctly section in the Troubleshooting section.

Humid weather allows additional moisture to enter the compartments when the doors are opened leading to condensation or frost.

Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments.

During the defrost cycle, the temperature of each compartment may raise slightly and condensation may form on the back wall.

Wait 30 minutes and confirm that the proper temperature has been restored once the defrost cycle has completed.

Food is not packaged correctly. Food stored uncovered or unwrapped, and damp containers can lead to moisture accumulation within each compartment. Wipe all containers dry and store food in sealed packaging to prevent condensation and frost.

Food with high water content was placed near an air vent.

Rearrange items with high water content away from air vents.

Food is freezing in the refrigerator compartment.

Refrigerator temperature control is set incorrectly.

If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the


Refrigerator is installed in a cold location.

When the refrigerator is operated in temperature below 41°F (5°C), food can freeze in the refrigerator compartment. The refrigerator should not be operated in temperature below 55°F (13°C).

Frost or ice crystals form on frozen food

(outside of package).

Refrigerator or

Freezer section is too cold.

Door is opened frequently or for long periods of time.

When the doors are opened often or for long periods of time, warm, humid air enters the compartment. This raises the temperature and moisture level within the compartment. Increased moisture will lead to frost and condensation.

To lessen the effect, reduce the frequency and duration of door openings.

Door is not closing properly.

Incorrect temperature control settings.

Refer to the Doors will not close correctly or pop open section in the Troubleshooting section.

If the temperature is too cold, adjust the control one increment at a time and wait for the temperature to stabilize. Refer to the Setting the


44 TROUBLESHOOTING


Frost or ice crystals on frozen food (inside of sealed package).

Condensation from food with a high water content has frozen inside of the food package.

This is normal for food items with a high water content.

Food has been left in the freezer for a long period of time.

Do not store food items with high water content in the freezer for a long period of time.

Icemaker is not making enough ice.

Demand exceeds ice storage capacity.

The icemaker will produce approximately 70~210 cubes in a 24 hour period.

House water supply is not connected, valve is not turned on fully, or valve is clogged.

Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open.

If the problem persists, it may be necessary to contact a plumber.

Water filter has been exhausted.

Low house water supply pressure.

Reverse Osmosis filtration system is used.

•

•

•

•

It is recommended that you replace the water filter:

Approximately every six months.

When the water filter indicator turns on.

When the water dispenser output decreases.

When the ice cubes are smaller than normal.

The water pressure must be between 20 and 120 psi (140 and 830 kPa) on models without a water filter and between 40 and 120 psi (280 and

830kPa) on models with a water filter.


Reverse osmosis filtration systems can reduce the water pressure below the minimum amount and result in icemaker issues.

(Refer to Water Pressure section.)

Tubing connecting refrigerator to house supply valve is kinked.

The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks.

1_MFL62184517_Eng.indd 44 2012.6.15 9:4:40 AM


Problem

Icemaker is not making enough ice (continued).

Possible Causes



The temperature setting for

the freezer is too warm.

Dispensing water slowly.

Water filter has been exhausted.

Reverse osmosis filtration system is used.

Low house water supply pressure.

Solutions

If the doors of the unit are opened often, ambient air will warm the refrigerator which will prevent the unit from maintaining the set temperature.

Lowering the refrigerator temperature can help, as well as not opening the doors as frequently.

If the doors are not properly closed, ice production will be affected. See the Doors will not close completely or pop open section in Parts

& Features Troubleshooting for more information.

The recommended temperature for the freezer compartment for normal ice production is 0°F

(-18°C) .If the freezer temperature is warmer, ice production will be affected.

It is recommended that you replace the water filter:

•

•

•

•

Approximately every six months.







120 psi (140 and 830 kPa) on models without a water filter and between 40 and 120 psi (280 and 830kPa) on models with a water filter



Not dispensing ice.

Problem

Icemaker is not making ice.

Possible Causes


Solutions

Ice will not dispense if any of the refrigerator doors are left open.

Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause the cubes to stick together over time, which will prevent them from properly dispensing.

Check the ice bin for ice cubes clumping/sticking together. If they are, break up the ice cubes to allow for proper operation.

The delivery chute is clogged with frost or ice fragments.

Eliminate the frost or ice fragments by removing the ice bin and clearing the chute with a plastic utensil. Dispensing cubed ice can also help prevent frost or ice fragment buildup.

The dispenser display is locked. Press and hold the Lock button for three seconds to unlock the control panel and dispenser.

Ice bin is empty.

It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice. Make sure that the shutoff

(arm/sensor) is not obstructed.

Refrigerator was recently installed or icemaker recently connected.

Icemaker not turned on.

The ice detecting sensor is obstructed.

Once the ice supply in the bin has been completely exhausted, it my take up to 90 minutes before additional ice is available, and approximately 24 hours to completely refill the bin.

It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice.

Locate the icemaker ON/OFF switch and confirm that it is in the ON (I) position.

Foreign substances or frost on the ice-detecting sensor can interrupt ice production. Make sure that the sensor area is clean at all times for proper operation.

The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on.

Connect refrigerator to the water supply and turn the water shutoff valve fully open.

Icemaker shutoff (arm or sensor) obstructed.

If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors.

Reverse osmosis water filtration system is connected to your cold water supply.


(Refer to the Water Pressure section.)


Problem

Not dispensing water.

Possible Causes

New installation or water line recently connected.

Solutions

Dispense 2.5 gallons (9 litters) of water (flush for approximately 5 minutes) to remove trapped air and contaminates from the system.

Do not dispense the entire2.5 gallons (9 litters) amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and

60 seconds OFF.

The dispenser panel is locked.

Press and hold the Lock button for three seconds to unlock the control panel and dispenser.

The dispenser is not set for water dispensing.

The dispenser can be set for ice or water. Make certain that the control panel is set for the proper operation. Press the Water button on the control panel to dispense water.

Refrigerator or freezer doors are not closed properly.

Water will not dispense if any of the refrigerator doors are left open.

Water filter has been recently removed or replaced.

After the water filter is replaced, dispense 2.5 gallons (9 litters) of water (flush for approximately

5 minutes) to remove trapped air and contaminates from the system. Do not dispense the entire 2.5 gallons (9 litters) amount continuously.

Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.

Tubing connecting refrigerator to house supply valve is kinked.

The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow. Straighten or repair the water supply line and arrange it to prevent future kinks.

The house water supply is not connected, the valve is not turned on fully, or the valve is clogged.

Connect refrigerator to the water supply and turn the water shutoff valve fully open.


48 TROUBLESHOOTING

Problem Possible Causes Solutions

Ice has bad taste or odor.

Water supply contains minerals such as sulfur.

A water filter may need to be installed to eliminate taste and odor problems.

Dispensing warm water.

NOTE: In some cases, a filter may not help. It may not be possible to remove all minerals / odor

/ taste in all water supplies.

Icemaker was recently installed. Discard the first few batches of ice to avoid discolored or bad tasting ice.

Ice has been stored for too long.

Ice that has been stored for too long will shrink, become cloudy, and may develop a stale taste.

Throw away old ice and make a new supply.

The food has not been stored properly in either compartment.

The interior of the refrigerator needs to be cleaned.

The ice storage bin needs to be cleaned.


The water dispenser has been used recently and the storage tank was exhausted.

Dispenser has not been used for several hours.

Rewrap the food. Odors may migrate to the ice if food is not wrapped properly.

See the Care and Cleaning section for more information.

Empty and wash the bin (discard old cubes).

Make sure that the bin is completely dry before reinstalling it.

Allow 24 hours after installation for the water storage tank to cool completely.

Depending on your specific model, the water storage capacity will range from approximately

20 to 30 oz (570 to 850 cc)

If the dispenser has not been used for several hours, the first glass dispensed may be warm.

Discard the first 10 oz (280 cc)

Refrigerator is connected to the hot water supply.

Make sure that the refrigerator is connected to a cold water pipe.

Water has bad taste or odor.

WARNING: Connecting the refrigerator to a hot water line may damage the icemaker.

Water supply contains minerals such as sulfur.

A water filter may need to be installed to eliminate taste and odor problems.

Water filter has been exhausted. It is recommended that you replace the water filter:


•

•

•

•

Approximately every 6 months.




Dispense 2.5 gallons (9 litters) of water (flush for approximately 5 minutes) to remove trapped air and contaminates from the system. Do not dispense the entire 2.5 gallons (9 litters) amount continuously. Depress and release the dispenser pad for cycles of 30 seconds ON and 60 seconds

OFF.



Icemaker is making too much ice.

Clicking

Rattling

Whooshing

Icemaker shutoff (arm/sensor) is obstructed.

Empty the ice bin. If your icemaker is equipped with an ice shutoff arm, make sure that the arm moves freely. If your icemaker is equipped with the electronic ice shutoff sensor, make sure that there is a clear path between the two sensors.

Reinstall the ice bin and wait 24 hours to confirm proper operation.

Normal Operation The defrost control will click when the automatic defrost cycle begins and ends.

The thermostat control (or refrigerator control on some models) will also click when cycling on and off.

Rattling noises may come from the flow of refrigerant, the water line on the back of the unit, or items stored on top of or around the refrigerator.

Normal Operation

Refrigerator is not resting solidly on the floor.

Floor is weak or uneven or leveling legs need to be adjusted. See the Door Alignment section.

Refrigerator with linear compressor was jarred while running.

Normal Operation

Evaporator fan motor is circulating air through the refrigerator and freezer compartments.

Normal Operation

Gurgling

Popping

Sizzling

Vibrating

Dripping

Air is being forced over the condenser by the condenser fan.

Refrigerant flowing through the cooling system.

Contraction and expansion of the inside walls due to changes in temperature.

Normal Operation

Normal Operation

Normal Operation

Water dripping on the defrost heater during a defrost cycle.

Normal Operation

If the side or back of the refrigerator is touching a cabinet or wall, some of the normal vibrations may make an audible sound.

To eliminate the noise, make sure that the sides and back cannot vibrate against any wall or cabinet.

Water running into the drain pan during the defrost cycle.

Normal Operation



Pulsating or

High-Pitched

Sound

Doors will not close correctly or pop open.

Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature. The high efficiency compressor may cause your new refrigerator to run longer than your old one, but it is still more energy efficient than previous models. While the refrigerator is running, it is normal to hear a pulsating or high-pitched sound.

Normal Operation

Food packages are blocking the door open.

Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of position.

Rearrange food containers to clear the door and door shelves.

Push bins all the way in and put crisper cover, pans, shelves and baskets into their correct positions. See the Using Your Refrigerator section for more information.

The doors were removed during product installation and not properly replaced.

Remove and replace the doors according to the

Removing and Replacing Refrigerator Handles and Doors section.

Refrigerator is not leveled properly.

See Door Alignment in the Refrigeration

Installation section to level refrigerator.

Doors are difficult to open.

The gaskets are dirty or sticky.

Clean the gaskets and the surfaces that they touch. Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning.

Refrigerator wobbles or seems unstable.

Door was recently closed.

Leveling legs are not adjusted properly.

Floor is not level.

When you open the door, warmer air enters the refrigerator. As the warm air cools, it can create a vacuum. If the door is hard to open, wait one minute to allow the air pressure to equalize, then see if it opens more easily.

Refer to the Leveling and Door Alignment section.

Lights do not work.

LED interior lighting failure.

It may be necessary to add shims under the leveling legs or rollers to complete installation.

The refrigerator compartment lamp is LED interior lighting, and service should be performed by a qualified technician.

Refrigerator has an unusual odor.

The interior of the refrigerator is covered with dust or soot.

The Air Filter may need to be set to the MAX setting or replaced.

Set the Air Filter to the MAX setting. If the odor does not go away within 24 hours, the filter may need to be replaced. See the Replacing the Air

Filter section for replacement instructions.

The refrigerator is located near a fire source, such as a fireplace, chimney or candle.

Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle.

WARRANTY 51

WARRANTY (USA)

Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser of the product and applies only when purchased and used within the United States including U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.

Refrigerator

WARRANTY PERIOD

Sealed System

(Condenser, Dryer, Connecting Tube,

Refrigerant and Evaporator)

One (1) year from the date of original retail purchase

Parts and Labor

(internal/functional parts only)


Seven (7) years from the date of original retail purchase

Parts and Labor Parts only (Consumer will be charged for labor)

Linear Compressor

Ten (10) years from the date of original retail purchase

Part only (Consumer will be charged for labor)

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or operating the unit in an unsuitable environment will not be covered under this warranty.

X Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

X Replacement products and parts may be new or remanufactured.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED

BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE.

NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY

INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY

NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY

OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.

52 WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, install, or repair the product; instruct the customer on operation of the product; repair or replace fuses or correct wiring or plumbing, or correction of unauthorized repairs/installation.

2. Failure of product to perform during power failures and interruptions or inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.

4. Damage resulting from operating the product in a corrosive atmosphere or contrary to the instructions outlined in the product owner’s manual.

5. Damage to the product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.

6. Damage resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not approved or specified by LG.

7. Damage or failure caused by unauthorized modification or alteration, or if it is used for other than the intended purpose, or any water leakage where the unit was not properly installed.

8. Damage or failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or consumable cleaning products that are not approved by LG.

9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery (Call: 1-800-243-0000).

10. Damage or missing items to any display, open box, discounted, or refurbished product.

11. Products with original serial numbers that have been removed, altered, or can not be readily determined. Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.

12. Increases in utility costs and additional utility expenses.

13. Replacement of light bulbs, filters, or any consumable parts.

14. Repairs when your product is used in other than normal and usual household use (e.g. commercial use, offices, and recreational facilities) or contrary to the instructions outlined in the product owner’s manual.

15. Costs associated with removal of your product from your home for repairs.

16. The removal and reinstallation of the product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including LG’s owner’s and installation manuals.

17. Shelves, door bins, drawers, handles, accessories, and other parts besides those that were originally included with this particular model.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

For complete warranty details and customer assistance, please call or visit our website:

Call 1-800-243-0000 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com

Or by mail: LG Customer Information Center:

P. O. Box 240007, 201 James Record Road Huntsville, Alabama 35813 ATTN: CIC

Write your warranty information below: _______________________________________________

Product Registration Information: _____________________________________________________

Model: ____________________________________________________________________________

Serial Number: _____________________________________________________________________

Date of Purchase: __________________________________________________________________

WARRANTY 53

WARRANTY (Canada)

WARRANTY : Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty will begin sixty (60) days from the date of manufacture)

Refrigerator/

Freezer

Sealed System

(Condenser, Dryer, Connecting Tube,

Refrigerant and Evaporator)

Linear Compressor


Parts and Labor

(internal/functional parts only)


Parts and Labor

Seven (7) years from the date of original retail purchase

Parts only (Consumer will be charged for labor)

Ten (10) years from the date of original retail purchase

Part only (Consumer will be charged for labor)

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or operating the unit in an unsuitable environment will not be covered under this warranty.

X Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

X Replacement products and parts may be new or remanufactured.

X LG Authorized Service Center warranties their repair work for thirty (30) days.

LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT

AS EXPRESSLY PROVIDED ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS

ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER

EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR

CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND

NO REPRESENTATIONS SHALL BE BINDING ON LG CANADA. LG CANADA DOES NOT

AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY

OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT

ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS

WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL

NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT

DAMAGES, LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES

OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY

CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR

OMISSIONS, TORT, OR OTHERWISE.

This warranty gives you specific legal rights. You may have other rights which may vary from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty’s terms.

54 WARRANTY

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, or install the product; instructing a customer on operation of the product; repair or replacement of fuses or correction of wiring or plumbing, or correction of unauthorized repairs/installation.

2. Failure of the product to perform during power failures and interruptions or inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.

4. Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product owner’s manual.

5. Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.

6. Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the

Product. Improper repair includes use of parts not approved or specified by LG Canada.

7. Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended purpose, or resulting from any water leakage due to improper installation.

8. Damage or Product failure caused by incorrect electrical current, voltage, or plumbing codes, commercial or industrial use, or use of accessories, components, or cleaning products that are not approved by LG Canada.

9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from defects in materials or workmanship and is reported within one (1) week of delivery.

10. Damage or missing items to any display, open box, discounted, or refurbished Product.

11. Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial numbers, along with original retail sales receipt, are required for warranty validation.

12. Increases in utility costs and additional utility expenses.

13. Replacement of light bulbs, filters, or any consumable parts.

14. Repairs when your Product is used in other than normal and usual household use (including, without limitation, commercial use, in offices or recreational facilities) or contrary to the instructions outlined in the Product owner’s manual.

15. Costs associated with removal of the Product from your home for repairs.

16. The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including the Product owner’s and installation manuals.

17. Shelves, door bins, drawers, handles, and accessories to the Product. Also excluded are parts besides those that were originally included with the Product.

All costs associated with the above excluded circumstances shall be borne by the consumer.

For complete warranty details and customer assistance, please call or visit our website:

Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com

Write your warranty information below: _________________________________________________

Product Registration Information: _______________________________________________________

Model: ______________________________________________________________________________

Serial Number: _______________________________________________________________________

Date of Purchase: ____________________________________________________________________

LG Customer Information Center

For inquires or comments, visit www.lg.com

or call;

1-800-243-0000

USA, Consumer User

1-888-865-3026

1-888-542-2623

USA, Commercial User

CANADA

Register your product Online!

www.lg.com

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