Clear-Com HelixNet-Arcadia User Guide

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User Guide

HelixNet Digital Partyline for Arcadia

User Guide

Part Number: PUB-00199 Rev A

Date: September 09, 2022

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HelixNet for Arcadia | User Guide

Document reference

HelixNet® for Arcadia® User Guide

Part Number: PUB-00199A Rev A

Legal disclaimers

Clear-Com and the Clear-Com logo are trademarks or registered trademarks of HM Electronics,

Inc.

The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of the agreement.

The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation / reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME

Company.

Clear-Com Offices are located in California, USA; Cambridge, UK; Dubai, UAE; Montreal,

Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-

Com’s corporate website: www.clearcom.com

Clear-Com contacts

Americas and Asia-Pacific Headquarters

California, United States

Tel: +1 510 337 6600

Email: [email protected]

Europe, Middle East, and Africa Headquarters

Cambridge, United Kingdom

Tel: +44 1223 815000

Email: [email protected]

China Office

Beijing Representative Office

Beijing, P.R. China

Tel: +8610 59000198/59002608

Email: [email protected]

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HelixNet for Arcadia | User Guide

Page 4

7.1 Introduction

7.2 Ethernet Cable Recommendations

7.3 Microphone Cable Recommendations

7.4 Cable Connections

8 Troubleshooting

9 Important Safety Instructions

10 Additional instructions

10.1 Safety symbols

11 Regulatory Information

11.1 United Kingdom (UKCA Mark)

HelixNet for Arcadia | User Guide

1

HelixNet for Arcadia | User Guide

Introduction

HelixNet® Partyline is a digital intercom system that combines the simplicity and ease of use of an analog partyline system with the quality and deployment flexibility of Ethernet networks.

User stations can be added to the system without configuration l

Simple and fast global web browser or front panel configuration l

All HelixNet enabled partyline channels are available on every cable l

Easy integration with other 2-wire or 4-wire systems l

Standard Infrastructure: l

Ethernet networks – PoE powered user stations l

XLR Cables – daisy changing and passively splitting l

Digital distribution for low noise floor

Note: Cabling for a HelixNet system should always be screened.

This guide helps you install, configure, and use the HelixNet Partyline system when used with the Arcadia® Central Station.

HelixNet wired devices (beltpacks, remote stations and speaker stations) are connected to the

Arcadia Central Station on the LAN port that is being used for Admin (default LAN 1) using Cat

5, 5e or 6 Ethernet cable (RJ45).

They are connected to the same network as the PC hosting the configuration software. To power the beltpacks, the network switch must carry Power over Ethernet (PoE).

An example of a HelixNet system connected to an Arcadia Central Station is given below.

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HelixNet for Arcadia | User Guide

Note:

HelixNet endpoints can operate using PoE. However, remote stations and speaker stations should be powered locally with the PSU that is supplied with the device.

When using an IEEE-802.3af compliant PoE switch, you must take into account the switch's power budget. Each HXII-BP requires 4 Watts. The HRM-4X and the HKB-2X each require 13

Watts. Do not exceed the power budget of the switch when attaching devices.

Bear in mind the following: l

You can enable up to 24 channels for HelixNet. How many channels you use is limited by how many port licenses you have. One HelixNet enabled channel consumes one port license.

HelixNet connectivity in Arcadia is currently channel based only. There are no direct/point-to-point connections available.

The speaker station can be used with an S-Mount bracket or inside a NEMA standard 4gang wall box.

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1.1

HelixNet for Arcadia | User Guide

Further Information

For the latest information about HelixNet Partyline, including software updates, see the HelixNet

Knowledge Center.

For more information about the Arcadia Central Station, see The Arcadia Central Station

Knowledge Center.

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2 Remote Station: Front panel

HelixNet for Arcadia | User Guide

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Key to Remote Station: Front panel

Feature Description

Ear for rack mounting Remote Station.

Headset socket (4-pin XLR–M)

Pin

Mic ground

Mic +

Earphone ground

Earphone

Function

Gooseneck microphone socket (3-pin female Tuchel connector)

Mic control [MIC ON] . Press to activate mic audio.

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HelixNet for Arcadia | User Guide

Key to Remote Station: Front panel

Headset key [HSET].

Press to activate the headset mic. When the headset is connected, the gooseneck microphone is disconnected. Audio output to the loudspeaker is diverted to the headphones.

Menu . Press to display the menus in the display screens [ G ]. Use the rotary control for each display screen to scroll and select menu items. See

Remote

Station: Channel Keyset and Display on page 14

Channel keyset . There is a keyset (set of controls) addressable to any of the available Channels. See

Remote Station: Channel Keyset and Display on page 14

Stage Announce [SA].

Press to talk to connected Public Address (PA) / Stage

Announce (SA) system

SA mutes any active Talk key on the station, and transmits audio from either headset or gooseneck microphone to the SA Output port on the rear of the unit. If the SA is assigned to a Channel, then any talker within the Channel has their audio routed to the associated SA Port.

When the SA is pressed, Mic select [MIC ON] is also lit bright red, indicating that mic audio is active. See

Line and LAN LEDs on page 41 .

Powerline connectivity is not available for Arcadia.

Loudspeaker . When a headset is connected [ B ] and selected [ E ], loudspeaker output is diverted to the headphones.

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HelixNet for Arcadia | User Guide

Key to Remote Station: Front panel

Program feed audio level rotary control [Program] .

To increase the volume of the program feed to the loudspeaker / headphones, turn clockwise (up to 360°).

To decrease the volume, turn anticlockwise (up to 360°). As you increase or decrease the volume, the level control LEDs pass through a range of indicator colors:

Volume level

Green

LED color

Amber / Green

Amber

Red / Amber

Red

Low

Low / Medium

Medium

Medium / High

High l

To mute or unmute the program audio, push the rotary control.

Loudspeaker / Headphone audio level rotary control [Main] . To increase the volume to the loudspeaker / headphones, turn clockwise (up to 360°). To decrease the volume, turn anticlockwise (up to 360°). Push to mute or unmute.

All Talk . Press to talk to all Channels (intercom devices and systems) connected to the Remote Station.

USB 2.0 (Standard-A) connector . Used for updating the Remote Station software.

Note : The Remote Station does not have a power switch, button or key. The system powers up when you connect the power supply. Power up time depends on the amount of equipment connected.

HelixNet for Arcadia | User Guide

2.1 Remote Station: rear panel

Key to Remote Station: rear panel

Feature Description

PSU holder for a separate external AC-DC power supply. The external PSU provides the 48V required and at its input takes 100-240V, 50-60Hz.

Power supply . The power input connector is a low voltage DC connection. It is

48VDC at a max power of 12.95W.

Line 1 (digital Partyline). (3-pin male and female XLR connectors).

Function Pin

Pin 1

Pin 2

Pin 3

Ground

+30V DC and Audio

-30V DC and Audio

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Key to Remote Station: rear panel

Ethernet/Power Over Ethernet (RJ45 connector)

An LED on the left-hand side of the connector illuminates when the link is working.

An LED on the right-hand side of the connector flashes green when there is network activity.

Pin Name

TX+

TX-

RX+ n/c n/c

RXn/c n/c

Function

Transmit Data+

Transmit Data-

Receive Data+

Not connected

Receive Data-

Not connected

When connected over PoE, the Remote Station draws 15.4 Watts from the PoE switch.

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Key to Remote Station: rear panel

Control input/output (DB9 connector)

Pin 5

Pin 6

Pin 7

Pin 8

Pin 9

Pin

Pin 1

Pin 2

Pin 3

Pin 4

Function

Audio out +

Audio in +

GND

Relay NC

Relay NO

Audio out -

Audio in -

Opto

Relay pole

The audio connections in this connector are wired directly to the SA and program connectors. Only one or the other can be used at one time.

SA [Stage Announce] line out (3-pin female XLR).

Pin

Pin 1

Pin 2

Pin 3

Ground

Positive

Negative

Function

Program Input (3-pin m XLR).

Pin

Pin 1

Pin 2

Pin 3

Ground

Positive

Negative

Function

2.2

HelixNet for Arcadia | User Guide

Key to Remote Station: rear panel

Hot Mic output . This connection is a 1/4-in (0.64 cm) phone jack. It provides an output signal from the selected headset or panel microphone. The Hot Mic output is always live. Audio from the mic is routed through the Hot Mic output even if the mic is inactive (off).

Function

Tip

Ring

Pin

Sleeve

Mic

IFB mute signal

Ground

Remote Station: Channel Keyset and Display

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Key to Remote Station front panel: Channel keyset

Feature Description

Display screen .

There are multiple screensaver options. If the Rotary controls are touched, this screen also displays the sound level on the Channel (controlled by the rotary) and the system information icons. See the next table for an explanation of system information icons.

In Menu mode, the display screens display the four levels of menu. The menu hierarchy proceeds left to right: l

The top level menu is presented in the first screen (furthest left on the front panel).

The lowest level menu is presented in the fourth screen (furthest right on the front panel).

If the display is in Menu mode, the display screen times out of Menu mode and displays the Channel label if no key is pressed for 20 seconds.

For more information about Menu mode, see

Using the Menus on page 17

Rotary control . Turn to increase or decrease the listen volume level for the

Channel. Also, push the control to mute or unmute audio level. In Menu mode, use the control to scroll menu items. To select menu items, press the control.

Talk key . Press to talk on the Channel and to all nodes (intercom devices and systems) listening into the Channel.

Call key . Press to send a call signal to all nodes (intercom devices and systems) listening into the Channel.

If the Remote Station remains inactive for 10 minutes, the display screens enter screensaver mode, see

Setting the Screensaver on page 29

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Name

Channel label

Channel listen volume level

Paired

Not paired

Signal strength

Locked

Mute

Opto (GPI)

Relay

(GPO)/Logic

Output Option

Program

IFB

2W/4W

Limiter

Icon

Locked

PGM

IFB

2W/4W

LIM

Remote Station display icons and indicators

Description

A descriptive name for the Channel. The maximum length is 10 characters.

The volume of the Channel audio.

Appears on the Remote Station and Speaker Station when it is connected properly over LAN.

Flashes on the Remote Station and Speaker Station when the connection is not configured properly.

Appears on the Remote Station, Speaker Station and beltpack. One to five bars indicate the strength of the signal.

Appears on the beltpack when you try to access the menu while the menu has been locked.

Appears on the Remote Station and Speaker Station when the rotary control for any Channel is pressed.

Appears on the Remote Station close to the Call or Talk button if it is associated with an Opto.

Appears on the Remote Station close to the Call or Talk button if it is associated with a Relay (Logic Output

Option).

Appears on the Remote Station, Speaker Station and beltpack when a program input is assigned to a Channel.

Appears on the Remote Station, Speaker Station and beltpack when a program input is assigned to a Channel and IFB is enabled.

Appears on the Remote Station and Speaker Station when a 2W/4W input is assigned to a Channel.

Appears on the Remote Station, Speaker Station and beltpack when the headset limiter is enabled.

2.3

2.3.1

HelixNet for Arcadia | User Guide

Expansion

Warning

Remote Station display icons and indicators

Appears on the Remote Station when the device is part of an Expansion Group.

Appears on the Remote Station, Speaker Station and beltpack when something is wrong. Warning messages can be accessed in the Diagnostic menu.

Configuring and managing Remote Station from front panel menus

This section describes how to configure the settings and manage the Remote Station using

Menu mode . It also shows you how to monitor and diagnose performance issues, using the

Diagnostics menus.

Tip: For a quick reference to the Remote Station menus, see

Menu Maps on page 93 .

Using the Menus

To place the Remote Station in Menu mode , press the Menu key to the left of the first display screen.

In Menu mode, the display screens display the four levels of menu. The menu hierarchy proceeds left to right:

The top level menu is presented in the first screen.

The lowest level menu is presented in the fourth screen (furthest right on the front panel).

Note : If Menu mode is locked , you must unlock the menus from CCM before you can enter the menu.

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HelixNet for Arcadia | User Guide

Configuring Settings

1. For each menu, turn the rotary control clockwise to scroll down the menu items. Turn counter clockwise to scroll up the menu items.

Off-screen menu items are indicated by arrows at the top and/or bottom of the screen.

Selected menu items (which create your path through the four menus) are highlighted in solid yellow.

The fourth menu displays the settings that relate to your previous menu choices

(system features or functionality).

The current setting is indicated by a dotted box around the menu item

2. When you have selected a setting by rotating the right hand rotary control, push that rotary control to enable the setting on the Station.

Exiting Menu Mode

To exit menu mode press the menu key.

Note : If no key is pressed for 20 seconds, the menu will time out and display screens will revert to their normal mode of operation.

Configuring the Audio settings

Audio settings for the headset

To configure the audio settings for the headset:

1. In Menu mode , select Audio Settings and then Headset .

2. To adjust the level of sidetone on the headset:

In the third menu, select Sidetone Gain .

a. In the fourth menu, select one of the following: n 0dB n - 6dB n - 12dB (default) n - 18dB b. To enable (confirm) the selected setting, press the rotary control .

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3. To limit the audio level delivered to the headphones (or to disable headphone limiting): a. In the third menu, select Headphone Limit .

b. In the fourth menu, select one of the following: n Off n +6dB n 0dB (default) n - 6dB c. To confirm the selected setting, press the rotary control .

Note: When Headphone Limit is set to anything but Off, a LIM indication will be shown on the leftmost display.

4. To set the Headphone Gain : a. In the third menu, select Headphone Gain .

b. In the fourth menu, select one of the following: n OdB (default) n +3dB n +6dB n +9dB n +12dB c. To confirm the selected setting, press the rotary control .

5. To set (or disable) sidetone tracking on the headset: a. In the third menu, select Sidetone Control .

b. In the fourth menu, select one of the following: n Tracking - The sidetone volume will follow (track) the Main volume level.

n Non-Tracking The sidetone volume is set to use the selected level.

n Disabled Sidetone is disabled.

Note: The default is Tracking .

c. To confirm the selected setting, press the rotary control .

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HelixNet for Arcadia | User Guide

6. To select the type of microphone on the headset: a. In the third menu, select HS Mic Type .

Note: HS = Headset.

b. In the fourth menu, select either of the following types of microphone: l

Electret (-15dB) l

Dynamic (0dB) (default) l

Dynamic (low) c. To confirm the selected setting, press the rotary control .

Audio Settings for the Microphone

To configure the audio settings for the microphone:

1. In Menu mode, select Audio Settings and then Microphone .

2. To select the Headroom: a. From the third menu, select Headroom .

b. From the fourth menu, select one of the following: n Normal (default) n High - Reduces the analog input gain and increases the digital gain accordingly. That reduces digital clipping at the A/D converter but increases the noise floor. This setting is intended for use in environments with very high background noise.

3. To enable or disable the Contour Filter: a. From the third menu, select Contour Filter b. From the fourth menu, select one of the following: n Enabled The Contour filter is a Clear-Com algorithm enhancing speech intelligibility, especially when whispering or talking at a low volume.

n Disabled

Note: The default is Disabled .

Audio Settings for the Program Input

To configure the label (name) for the Program Input (Program Feed) gain:

1. In Menu mode , select Audio Settings and then Program Input .

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2. From the third menu, select Label .

3. From the fourth menu, select the existing label by scrolling to it and pushing the rotary controller. Edit the label by rotating the controller to scroll through letters and digits and pushing to select a letter/digit.

4. When you have done, scroll to Save and push the rotary controller. To exit without saving changes, go back to the third screen.

To configure the audio setting for the Program Input (Program Feed) gain:

1. In Menu mode , select Audio Settings and then Program Input .

2. From the third menu, select Gain .

3. From the fourth menu, select one of the following: l

+ 12dB l

+ 6dB l

0dB (default) l

- 6dB l

- 12dB

4. To confirm the selected setting, press the rotary contro l.

5. The action trigger activates a relay when receiving a call or activating a talk on a Partyline

Channel. You can enable or disable the action trigger. To configure the audio setting for the action trigger: a. In Menu mode , select Audio Settings and then Program Input .

b. From the third menu, select Action Trigger .

c. From the fourth menu, select one of the following: n Enabled (default) n Disabled d. To confirm the selected setting, press the rotary control .

Note: You can also configure the action trigger using Menu Mode > Modules

Settings.

To select the VOX:

1. From the third menu, select VOX .

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HelixNet for Arcadia | User Guide

2. From the fourth menu, select one of the following: l

Enabled l

Disabled (default)

3. To confirm the selected setting, press the rotary control.

To select the VOX Off Delay:

1. From the third menu, select VOX Off Delay .

2. From the fourth menus, select one of the following: l

.5 sec (default) l

1 sec l

2 sec l

3 sec l

4 sec

3. To confirm the selected setting, press the rotary control .

Audio Settings for Program IFB [Interruptible Foldback]

IFB allows you to temporarily interrupt the continuous program listen (program feed) and speak to the Channels connected to the program listen. This applies to a Channel to which the

Program Input is assigned. If any participant within the Channel talks, the program is dimmed.

Audio Settings for the SA (Stage Announce) Output/4-Wire Out

On Remote Stations, SA can be disabled from channel assignment. Once SA is assigned to a channel it becomes a resource consuming output. Not putting SA into channels will conserve system resources.

To configure the settings for the SA output:

1. In Menu mode , select Audio Settings and then SA/Audio out .

2. To select the mode: a. From the third menu, select Mode.

b. From the fourth menu, select one of the following: n Channel Assigned (default). When this option is selected, SA will be available to channels.

n SA. When this option is selected, SA will only be available to the SA output on the rear of the remote station.

c. To confirm the selected setting, press the rotary control .

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3. To select the gain: a. From the third menu, select Gain .

b. From the fourth menu, select one of the following: n +12dB n +6dB n 0dB (default) n -6dB n -12dB c. To confirm the selected setting, press the rotary control .

4. The Program Output setting enables the program to be delivered to this output if it is assigned to a Channel that also has another program feed assigned. To select the program output: a. From the third menu, select Program Output .

b. From the fourth menu, select one of the following: n Unmute (default) n Mute n [SA Mode] c. To confirm the selected setting, press the rotary control .

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HelixNet for Arcadia | User Guide

5. To associate any available Channel (or to disable Channels associations) with the selected port: a. From the third menu, select Channel Assign .

b. From the fourth menu, select one of the following: n Disabled (default) n Channel 1 n Channel 2 n Channel 3 n Channel 4 n … c. To confirm the selected setting, press the rotary control .

Audio Settings for the Hot Mic Output

To configure the audio settings for the Hot Mic Output:

1. In Menu mode , select Audio Settings and then Hot Mic Output .

2. From the third menu, select Gain .

3. From the fourth menu, select one of the following: l

+ 12dB l

+ 6dB l

0dB (default) l

- 6dB l

-12dB

4. To confirm the selected setting, press the rotary control .

2.3.3

HelixNet for Arcadia | User Guide

Audio Settings for the Front Panel

To configure the audio settings for the Front Panel:

1. In Menu mode , select Audio Settings and then Front Panel .

2. From the third menu, select Loudspeaker Dim .

3. From the fourth menu, select one of the following: l

0 dB l

-3 dB l

-6 dB (default) l

-12 dB l

-24 dB

4. To confirm the selected setting, press the rotary control .

Selecting Station Settings

Setting Keyset Assignments

To set the Keyset Assignments :

1. In Menu mode, select Station Settings and then Keyset Assign .

2. From the third menu, select required Keyset (1 – 4).

3. From the fourth menu, select a Channel (1 – 24) to assign to the Keyset.

4. Repeat this procedure for the remaining Keysets.

5. To confirm the selected setting, press the rotary control .

Setting Key Latching

To enable or disable front panel keys for latching:

1. In Menu mode , select Station Settings and then Keysets .

2. From the third menu, select either:

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Key(s)

Talk #1

Talk #2

Talk #3

Talk #4

SA Out key

Description

Talk keys for the available Channels.

Key used to talk to a connected public address or Stage

Announce (SA) system.

The All Talk and RMK (Remote Mic Kill) key are also displayed in the list. Those keys cannot be latched. To find out how to configure the RMK and All Talk keys, see

Setting the RMK

(Remote Mic Kill) Key on page 27

The All Talk key allows you to talk to all Channels at once with the push of a button. Select All

Channels to talk to all 12 (or 24 according to license) Channels on your system. Select Visible

Channels to talk to the Channels visible on your four device Keyset screens.

3. In menu mode select Station Settings and then Keysets .

4. From the third menu, select All Talk .

5. From the fourth menu, select All Channels or Visible Channels .

6. To confirm the selected setting, press the rotary control .

Setting the All Talk Key

The All Talk key allows you to talk to all Channels at once with the push of a button. Select All

Channels to talk to all 12 (or 24 according to license) Channels on your system. Select Visible

Channels to talk to the Channels visible on your four device Keyset screens.

1. In menu mode select Station Settings and then Keysets .

2. From the third menu, select All Talk .

3. From the fourth menu, select All Channels or Visible Channels.

4. To confirm the selected setting, press the rotary control .

Setting the RMK (Remote Mic Kill) Key

The RMK (Remote Mic Kill) key is used to: l

Deselect any latched keyset Talk routes.

Turn off any latched Talk on connected analog Partyline equipment.

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To enable or disable the RMK (Remote Mic Kill) key:

1. In Menu mode , select Station Settings and then Keysets .

2. From the third menu, select RMK.

Talk Latch and the SA Output Key are also listed in this menu.

3. From the fourth menu, select either of the following: l

All Channels (12 or 24 according to license) l

Visible Channels (default) l

Disabled

4. To confirm the selected setting, press the rotary control .

Setting Display Screen Brightness

By default, the display screens are set for medium brightness. To set the brightness of the display screens:

1. In Menu mode , select Station Settings and then Display .

2. From the third menu, select OLED Brightness .

3. From the fourth menu, select one of the following brightness settings: l

High l

Medium (default) l

Low

4. To confirm the selected setting, press the rotary control .

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Setting Key Brightness

By default, the front panel keys are set to High / Low . To set the brightness of all front panel keys:

1. In Menu mode , select Station Settings and then Display .

2. From the third menu, select Key Brightness .

3. From the fourth menu, select one of the following brightness settings:

Key(s)

High / Low

High / Off

Low / Off

Off / Off

Description

The default setting.

Keys are lit bright when active and lit dim when inactive.

Keys are lit bright when active and are unlit when inactive.

Keys are lit dim when active and are unlit when inactive.

Keys are unlit, whether or not they are active or inactive.

4. To confirm the selected setting, press the rotary control .

Setting the Screensaver

The screensaver features the Channel label and is enabled by default. The display screens enter screensaver mode when the Remote Station has been inactive for 10 minutes.

Tip: To exit screensaver mode, press any key on the front.

To enable or disable the screensaver:

1. In Menu mode , select Station Settings and then Display .

2. From the third menu, select Screensaver .

3. From the fourth menu, select: l

Channel Name (default) l

Hostname l

Role Name l

Blank l

Disabled

4. To confirm the selected setting, press the rotary control .

2.3.4

HelixNet for Arcadia | User Guide

Editing the Channel label

The maximum length for a Channel label is 12 characters . To edit the Channel label:

1. In Menu mode , select Channels and then the name of the Channel you want to edit.

2. From the third menu, select Label .

3. Select Clear and press the rotary control to clear the Channel label.

4. In the fourth menu, the following prompt is displayed above the Channel label:

[ Press to edit ]

Press the rotary control .

5. The first letter of the Channel label is shown as selected. The following prompt is displayed above the Channel label:

[Scroll / Press to Select]

Scroll to the character you want to edit by turning the rotary control . To begin editing, press the rotary control .

6. The character you have selected for editing is shown in a box with a dotted border.

To display alternative characters in the box, turn the rotary control. The range of available characters comprises the following:

Characters

Numbers (numeric)

Letters

Symbols

Description / range

0 to 9

Capital letters = A to Z

Small letters = a to z

# & * ( ) - _ = + / ! @ :

Note: You can also select a space.

To select a character, press the rotary control .

7. When you have selected a replacement character, scroll to the next character you want to edit. When you have finished editing the Channel label, scroll to Save (displayed beneath the Channel label).

To save the Channel label, press the rotary control .

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2.3.5

HelixNet for Arcadia | User Guide

Assigning the Program Listen to a Channel

To assign (or unassign) the Program Listen (Program Feed) to a Channel:

1. In Menu mode , select Channels and then the name of the Channel.

2. From the third menu, select Program Listen.

3. From the fourth menu, select either None, or choose from the list of available programs.

Note: The default is None.

4. To confirm the selected setting, press the rotary control.

Tip: When you assign the Program Listen to a Channel, PGM is displayed on the display screen

(under the listen level bar, to the left) for that Channel.

Assigning a GPO relay to a Channel

You can assign a relay that is triggered on receiving a call or detecting a talk on a Partyline

Channel. To assign (or unassign) a relay:

1. In Menu mode , select Channels and then the name of the Channel.

2. From the third menu, select GPO on Talk or GPO on Call .

3. From the fourth menu, select either None , or choose from the list of available relays.

Note: The default is None .

4. To confirm the selected setting, press the rotary control .

An ActionTrigger initiated by a Program Audio Input VOX can on only be assigned to a GPO on the same device.

Configuring the Control I/O

The Control I/O connector on the rear panel allows you to connect one relay output or one opto input and control them through the Remote Station keysets:

I/O type

Opto inputs

Description

Opto inputs enable you to connect a foot switch or other control device and use it to trigger Call or Talk functions. Selecting the 'mic' option here allows the user to utilize a footswitch to enable talking to the pre-latched channels on the user station - hands free.

Relay outputs

Relay outputs enable you to use Call or Talk keys to trigger any external device that accepts a standard contact closure (such as a theater curtain or an On Air light).

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Configuring Opto Inputs

To configure the Control I/O for the Opto input:

1. In Menu mode , select Control I/O .

2. From the second menu, select Inputs .

3. From the third menu, select Opto 1

4. From the fourth menu, select one of the following: l

None (default) l

Call Key 1 l

Talk Key 1 l

Call Key 2 l

Talk Key 2 l

Call Key 3 l

Talk Key 3 l

Call Key 4 l

Talk Key 4 l

Mic

Note: The number of the key relates to the keyset to which it belongs (for example,

Call Key 1 is the Call key for the first keyset / display screen).

5. To confirm the selected setting, press the rotary control .

2.3.6

HelixNet for Arcadia | User Guide

Configuring the Relay Output

To configure the Control I/O for the Relay output:

1. In Menu mode , select Control I/O .

2. From the second menu, select Outputs .

3. From the third menu, select Relay 1

4. From the fourth menu, select one of the following: l

None (default) l

Call Key 1 l

Talk Key 1 l

Call Key 2 l

Talk Key 2 l

Call Key 3 l

Talk Key 3 l

Call Key 4 l

Talk Key 4 l

SA Key

Note: The number of the key relates to the keyset to which it belongs (for example,

Call Key 1 is the Call key for the first keyset / display screen).

5. To confirm the selected setting, press the rotary control .

Networking

In Menu mode > Networking , you can: l

See networking settings including Hostname, DHCP, IP address, subnet mask and gateway.

Pair to an Arcadia Central Station.

Set the expansion mode for your device.

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Viewing Network Preferences

To view network preferences:

1. In Menu mode, select Networking > Preferences

You can view the following: l

Hostname l

DHCP enabled or disabled l

IP address l

Subnet Mask l

Gateway

Pairing to an Arcadia Central Station

To pair to an Arcadia Central Station:

1. In Menu mode, select Networking > Pair to Station .

2. Select By Name or By Address .

Using Expansion Mode

To enable your Remote Station as a host in expansion mode, or to expand to another device:

1. In Menu mode, select Networking > Expansion Mode .

2. Select Host or Expand to Host .

Administration

In Menu mode > Administration , you can: l

View the current versions of the software for the system.

Update the software (firmware).

Reset the Remote Station to the default (factory mode) settings.

Manually reboot the Remote Station.

Save and Restore the software settings.

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Viewing the Current Versions of the Software

To view the current versions of the software on the Remote Station:

1. In Menu mode , select Administration and then Software .

2. From the third menu, select Current .

3. In the fourth menu, use the rotary control to scroll the displayed software versions. The software versions for the HelixNet system and Remote Station are shown.

Updating the Software

Software can be updated from an Arcadia Central Station or locally in the USB connector on the front of a Remote Station. Updating from the Arcadia Central Station is recommended when possible.

To update the software:

1. After downloading the software update, copy the update to a USB memory stick.

2. Insert the memory stick into the USB connector.

3. In Menu mode , select Administration and then Software .

4. From the third menu, select Update .

5. The fourth menu displays the new software version information on the USB memory stick.

To start updating to the new software, press the rotary control.

The process of updating the software takes several minutes. The following system messages are displayed during the process:

Loading image

Erasing flash

Writing to flash

Verifying flash

Successful

Do not turn off the power to the Remote Station during the software (firmware) update.

Turning off the power can damage the device.

Notes: Do not remove the USB memory stick from the Remote Station until the software update is completed.

The Remote Station resets automatically . You are not required to restart the Remote

Station.

2.3.8

HelixNet for Arcadia | User Guide

Resetting the Remote Station to Default Settings

To reset the Remote Station to its default (factory mode) settings:

1. In Menu mode , select Administration and then Reset .

2. The third menu displays a selected menu item: Reset to Default .

3. In the fourth menu, select Reset Now .

Manually Rebooting the Remote Station

To manually reboot the Remote Station:

1. In Menu mode , select Administration and then Reset .

2. The third menu select Reboot .

3. In the fourth menu, select Reboot Now .

When the rotary control is pressed, the display changes to Rebooting … for two seconds, and then the Remote Station reboots.

Saving and Restoring the Software Settings

To save or restore the software settings:

1. In Menu mode , select Administration and then Settings .

2. To save, in the third menu, select Save . Once you select Save you should not remove the

USB stick right away. Depending on the USB stick it might take up to 5 seconds to complete.

a. In the fourth menu, select either saving to a USB stick or saving locally.

3. To restore, in the third menu, select Restore .

a. In the fourth menu, select either restoring from a USB stick or restoring from a list of files.

Diagnostics

The Diagnostics menus help you to monitor the performance of the Remote Station and diagnose possible system issues.

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2.4

2.4.1

HelixNet for Arcadia | User Guide

Viewing Network Information

To view network status information:

1. In Menu mode , select Diagnostics and then Network .

2. To view status information about the powerline: a. From the third menu, select Powerline .

b. On the fourth menu, the IP address is given.

3. To view status information about the Ethernet: a. From the third menu, select Ethernet .

b. On the fourth menu, the IP address is given.

Viewing Keyset Information

To view information about the keysets:

1. In Menu mode , select Diagnostics and then Keysets .

2. From the third menu, select a keyset from 1 to 4.

3. The fourth menu displays the following status information: l

Name – The Channel name l

Talkers – The number of talkers on the Partyline l

Beltpacks – The number of beltpacks listening on the Partyline l

Remote – The number of Remote Stations listening l

Speaker – The number of Speaker Stations listening l

2-Wire – The number of 2-wire ports listening l

4-Wire – The number of 4-wire ports listening

Using the Remote Station

This section describes how to use theRemote Station, after your HelixNet Partyline system has been installed and configured.

Using the Gooseneck Mic, Loudspeaker and Headset

To use a gooseneck mic to talk to connected intercom users, devices (including beltpacks) and systems:

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1. Connect the gooseneck mic, using the gooseneck mic connector (3-pin female Tuchel connector) on the left of the front panel.

Note : For the location of the gooseneck mic connector, see C in

Remote Station:

Front panel on page 8

2. To talk to other intercom users and devices: a. Press the appropriate Talk key

When the mic (gooseneck or headset) is live, the Mic On key is activated automatically.

b. Speak into the mic.

Use the front panel loudspeaker to listen to connected intercom users, devices and the

Program Feed.

To adjust the volume level:

3. Adjust the volume of all incoming audio by turning the loudspeaker rotary control [Main] , located to the left of the loudspeaker.

Adjust the volume of the Program Feed in relation to the overall volume level by turning the auxiliary loudspeaker rotary control [ Prog ], located to the right of the loudspeaker. The Prog volume control is subordinate to the Main volume control.

To increase the volume level, turn the rotary control(s) clockwise. To decrease the volume level, turn the rotary control(s) counter-clockwise.

Note : When you connect a headset, incoming audio is routed to the headset instead of the loudspeaker.

Note: You can mute the speaker by pressing the rotary control.

As you increase or decrease the volume, the level control LEDs pass through a range of indicator colors:

LED color Volume level

Green Low

Amber/Green Low/Medium

Amber Medium

Red/Amber Medium/High

Red High

To use a headset to talk and listen to connected intercom users, devices and systems:

2.4.2

HelixNet for Arcadia | User Guide

1. Connect the headset, using the headset connector (4-pin XLR–M) on the far left of the front panel.

The Headset key is automatically activated. Incoming audio is routed to the headset instead of the loudspeaker.

Note: For the location of the headset connector and the headset key, see B & E in

Remote Station: Front panel on page 8 .

To configure audio settings for the headset, see

Configuring the Audio settings on page 18

2. To talk to other intercom users and devices: a. Press the appropriate Talk key .

When the microphone (gooseneck or headset) is live, the Mic On key is activated automatically.

b. Speak into the microphone.

3. To adjust the volume level of incoming audio to the headset..

a. Adjust the volume of all incoming audio by turning the loudspeaker rotary control

[Main] . The control is located to the left of the loudspeaker.

a. Adjust the volume of the Program Feed in relation to the overall volume level by turning the auxiliary loudspeaker rotary control [ Prog . The control is located to the right of the loudspeaker.

The Prog volume control is subordinate to the Main volume control.

Switching between the headset mic and the gooseneck mic

When both a Headset microphone and a gooseneck microphone are connected, press the

Headset key to activate the headset mic.

Press the Headset key again to switch to the gooseneck mic (and deactivate the headset mic).

Tip: To find out more about Clear-Com accessories, including headsets and gooseneck microphones, see http://www.clearcom.com/product/accessories .

Entering and Exiting Menu Mode

Use Menu mode to:

Configure the settings for the Remote Station, including Channel and audio settings.

Administrate the system, monitor system performance and diagnose system issues.

Perform software updates.

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2.4.3

HelixNet for Arcadia | User Guide

In Menu mode , the display screens display the four levels of menu. The menu hierarchy proceeds left to right:

The top level menu is presented in the first screen (furthest left on the front panel).

The lowest level menu is presented in the fourth screen (furthest right on the front panel).

To place the Remote Station in Menu mode , press the Menu key to the left of the first (left) display screen. To exit Menu mode, do either of the following:

Press the Menu key again.

Wait until Menu mode times out. If you fail to press any key on the front panel for 20 seconds, the display screens revert to showing the standard Channel information.

Using the Channel Keysets

A keyset (set of controls) is located next to each of the four display screens. In operating mode, each keyset is dedicated to the control of one of the four assigned intercom Channels. For details of the standard on screen information for each Channel, see table in

Remote Station:

Channel Keyset and Display on page 14 .

Note: To change (edit) the Channel label (name), see

Editing the Channel label on page 30

The display screens enters screensaver mode (if enabled) if theRemote Station remains inactive for 10 minutes. Press any key to leave screensaver mode.

To send a call signal to all the connected devices on that Channel, press the Call key .

To talk to the all the devices on that Channel:

1. Press the Talk key . When the gooseneck or headset mic is live, the Mic On key is activated automatically.

2. Speak into the headset or gooseneck mic

To adjust the volume of incoming audio per channel, turn the rotary control. Turn the rotary control clockwise to increase the volume, and counter-clockwise to decrease volume. The current volume level is shown on screen.

To mute incoming audio per channel, press the rotary control . The display screen displays the muted volume bar.

To unmute incoming audio (restoring the audio to its previous volume level), press the rotary control again.

Note : In Menu mode , the rotary control for each Channel keyset is used to scroll and select menu items. For more information, see

Using the Menus on page 17

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2.4.4

2.4.5

2.4.6

HelixNet for Arcadia | User Guide

Using the All Talk Key

To talk to all connected intercom users, devices and systems, excluding the SA (Stage

Announce) facility:

1. Press the All Talk key to the right of the fourth (last) display screen.

Talk keys for all Channels are activated automatically.

When the mic (gooseneck or headset) is live, the Mic On key is also activated automatically.

2. Speak into the headset or gooseneck mic - see also

Using the Gooseneck Mic,

Loudspeaker and Headset on page 37

Note: All Channels will enable you to talk to 12 (or 24, according to license) Channels.

Visible Channels will enable you to talk to the four visible Channels.

Using the SA [Stage Announce] key

Use the SA [Stage Announce] key to speak to an attached SA or Public Address system

(sometimes simply a loudspeaker within the studio, theater or event area).To make a studio / public announcement:

1. Press the SA key to the right of the fourth (last) display screen.

When the mic (gooseneck or headset) is live, the Mic On key is also activated automatically.

2. Speak into the headset or gooseneck mic - see also

Using the Gooseneck Mic,

Loudspeaker and Headset on page 37

Line and LAN LEDs

The LAN LED indicates the status of the Ethernet connection, if present.

The color of the Line and LAN LEDs to the left of the front panel loudspeaker indicate the service status:

Green LED = OK

Amber LED = Busy

Red LED = Error

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3

HelixNet for Arcadia | User Guide

HKB Speaker Station

This chapter describes how to use the HelixNet Speaker Station with Arcadia. It contains the following sections:

3.1 Speaker Station : Front Panel

3.2 Speaker Station Front Panel Function Buttons

3.3 Speaker Station Rear Panel

3.4 S-Mount Rear Panel

3.5 Configuring and Managing Speaker Station from Front Panel Menus

3.6 Using the Speaker Station

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3.1 Speaker Station : Front Panel

HelixNet for Arcadia | User Guide

Page 43

Key to Speaker Station front panel

Feature Description

Tilt adjustable display screen . The following default information is displayed: l

The Channel label.

The Channel listen (volume) level.

In Menu mode, the display screens display the two levels of menu. The menu hierarchy proceeds left to right: l

The top level menu is presented in the first screen (furthest left on the front panel).

The lower level menu is presented in the second screen.

If the display is in Menu mode, the display screen times out of Menu mode and displays the Channel label if no key is pressed for 20 seconds.

For more information about Menu mode, see

Using the Menus on page 17

Rotary control.

Turn to increase or decrease the listen volume level for the

Channel. Also, push the control to mute or unmute audio level. In Menu mode, use the control to scroll menu items. To select menu items, press the control.

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HelixNet for Arcadia | User Guide

Key to Speaker Station front panel

Talk key.

Press to talk on the Channel and to all nodes (intercom devices and systems) listening into the Channel.

Loudspeaker / Headphone audio level rotary control [Main] . To increase the volume to the loudspeaker / headphones, turn clockwise (up to 360°). To decrease the volume, turn counter clockwise (up to 360°). As you increase or decrease the volume, the level control LEDs pass through a range of indicator colors.

Program feed audio level Trim Pot control [PGM].

To increase the volume of the program feed to the loudspeaker / headphones, turn clockwise (up to 360°).

To decrease the volume, turn counter clockwise (up to 360°).

To mute or unmue the Channel audio, push the control.

Call key.

Press to send a call signal to all Keysets assigned to the same

Channel. There are two Call keys on the beltpack, one for each of the displayed

Channels.

Headset socket (4-pin XLR–M)

Pin

Mic ground

Mic positive

Earphone ground

Earphone positive

Function

Headset/microphone key set. There is a keyset (set of controls) to control the headset/microphone inputs and menu options.

Gooseneck microphone connector (3-pin female Tuchel connector)

3.2

HelixNet for Arcadia | User Guide

Speaker Station Front Panel Function Buttons

Page 45

Key to Speaker Station front panel function buttons

Feature Description

Mic control [MIC ON].

Press to activate mic audio.

Shift key . Press to display two alternative Channels on the Speaker Station displays.

Menu . Press to display the Speaker Station menus in the display screens. Use the rotary control for each display screen to scroll and select menu items.

Headset key [HSET].

Press to activate the headset mic. When the headset is connected, the gooseneck microphone is disconnected. Audio output to the loudspeaker is diverted to the headphones.

3.3 Speaker Station Rear Panel

HelixNet for Arcadia | User Guide

3.4

Page 46

Speaker Station rear connectors

Digital Intercom

Not connected

-30V DC

Not connected

+30V DC

Ground

Power

Ground

48V DC

For power draw, see the Specifications section in this manual.

S-Mount Rear Panel

The S-Mount is an optional unit that allows you to mount the Speaker Station on a desk or wall.

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HelixNet for Arcadia | User Guide

Note: There are cables pre-installed in the S-Mount that connect to the Speaker Station terminals.

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HelixNet for Arcadia | User Guide

Key to S-Mount rear panel keyset

Feature Description

Ethernet/Power over Ethernet connection (RJ45).

Pin Name

TX+

TX-

RX+ n/c n/c

RXn/c n/c

Function

Transmit Data+

Transmit Data-

Receive Data+

Not connected

Receive Data-

Not connected

Power connection.

The power input connector is a low voltage DC connection. It is 48VDC at a max power of 12.95W.

Line 1 Digital Partyline . (3-pin male XLR connector).

Pin

Pin 1

Pin 2

Pin 3

Ground

+30V DC and Audio

-30V DC and Audio

Function

Table 1-26 Line 1 pinout

Line 2 Digital Partyline.

(3-pin female XLR connector).

Pin

Pin 1

Pin 2

Pin 3

Ground

+30V DC and Audio

-30V DC and Audio

Function

3.5

3.5.1

HelixNet for Arcadia | User Guide

Configuring and Managing Speaker Station from Front Panel

Menus

This section describes how to configure the settings and manage the Speaker Station using

Menu mode . It also shows you how to monitor and diagnose performance issues, using the

Diagnostics menus.

Tip : For a quick reference to the Speaker Station menus, see

Menu Maps on page 93 .

For general information about using the menus and configuring settings, see

Using the Menus.

There is a next and a back activated by pressing the rotary encoders (right one for next, left one for back). There are two levels of the menu, one on the left screen and one on the right. Next and back shifts the menu by one level down or up.

Using the Menus

To place the Speaker Station in Menu mode , press the Menu key . The Speaker Station menus appear in the display screens.

Notes : The Speaker Station menu comes up in the Roles menu by default.

If Menu mode is locked , you must unlock the menus from CCM before you can enter the menu.

Configuring Settings

To configure settings:

1. For each menu, turn the rotary control to scroll the menu items. Turn the rotary control: l

Counter-clockwise to scroll up the menu items.

Clockwise to scroll down the menu items.

To return to the previous level of menu, press the left-hand rotary key .

To go to the next level of menu, press the right-hand rotary key.

Selected menu items are highlighted in solid yellow.

2. When you have selected a setting, press the right-hand rotary key to enable the setting on the Speaker Station.

Exiting Menu Mode

To exit Menu mode do either of the following:

Press the Menu key.

Wait until Menu mode times out. If you fail to press any key on the Speaker Station for 20 seconds, the display screen reverts to showing the standard Channel information.

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3.5.2

3.5.3

HelixNet for Arcadia | User Guide

Configuring the Audio settings

Audio settings for the headset

To configure the audio settings for the headset, see

Configuring the Audio settings on page

Audio Settings for the Microphone

To configure the audio settings for the microphone, see

Audio Settings for the Microphone on page 20

Audio Settings for the Front Panel

To configure the audio settings for the front panel, see

Audio Settings for the Front Panel on page 26

Station Settings

Setting Keyset Assignments

To configure the Keyset Assignments settings, see

Setting Keyset Assignments on page 26

Setting key latching

To configure key latching, see

Setting Key Latching on page 26

You can also configure key latching so that the Talk keys automatically unlatch whenever the

Shift key is pressed. To do so:

1. In Menu mode, select Station Settings and then Keysets .

2. From the third menu, select Unlatch on Shift .

3. From the fourth menu select: l

Enabled (default) l

Disabled

Setting display screen brightness

To configure display screen brightness, see

Setting Display Screen Brightness on page 28 .

Setting key brightness

To configure key brightness, see

Setting Key Brightness on page 29 .

Setting the screensaver

To configure the screensaver, see

Setting the Screensaver on page 29

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3.5.4

3.5.5

3.5.6

HelixNet for Arcadia | User Guide

Networking

In Menu mode > Networking , you can: l

See networking settings including DHCP, IP address, subnet mask and gateway.

Pair to an Arcadia Central Station.

Viewing Network Preferences

To view network preferences:

1. In Menu mode, select Networking > Preferences

You can view the following: l

DHCP enabled or disabled l

IP address l

Subnet Mask l

Gateway

Administration

Viewing the current versions of the software

To view the current version of the software, see

Viewing the Current Versions of the

Software on page 35

Updating the Software

To update the software, see

Updating the Software on page 35

Resetting the Speaker Station to Default (Factory Mode) settings.

To reset the Speaker Station to its default (factory mode) settings see:

1. In Menu mode , select Administration and then Reset .

2. The third menu displays a selected menu item: Reset to Default .

3. In the fourth menu, select Reset Now .

Diagnostics

Viewing network information

To view network information, see

Viewing Network Information on page 37

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3.6

3.6.1

HelixNet for Arcadia | User Guide

Viewing Keysets Information

To view key sets information, see

Viewing Keyset Information on page 37

Using the Speaker Station

This section describes how to use the Speaker Station, after your HelixNet Partyline system has been installed and configured.

Using the gooseneck mic, loudspeaker and headset

To use a gooseneck mic to talk to connected intercom users, devices (including beltpacks) and systems:

1. Connect the gooseneck mic, using the gooseneck mic connector (3-pin female Tuchel connector) on the left of the front panel.

Note : For the location of the gooseneck mic connector, see

HKB Speaker Station on page 42

2. To talk to other intercom users and devices: a. Press the Talk Key .

When the mic (gooseneck or headset) is live, the Mic key is activated automatically.

b. Speak into the microphone.

Use the front panel loudspeaker to listen to connected intercom users, devices and the Program Feed.

To adjust the volume level:

3. Adjust the volume of all incoming audio by turning the loudspeaker rotary control [ Main ], located in the center of the panel.

To increase the volume level, turn the rotary control(s) clockwise. To decrease the volume level, turn the rotary control(s) counter-clockwise.

Note : When you connect a headset, incoming audio is routed to the headset instead of the loudspeaker.

Note: You can mute the speaker by pressing the rotary control.

As you increase or decrease the volume, the level control LED passes through a range of indicator colors.

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Volume level LED color

Green

Amber / Green

Amber

Red / Amber

Red

Low

Low/Medium

Medium

Medium/High

High

To use a headset to talk and listen to connected intercom users, devices and systems:

1. Connect the headset, using the headset connector (4-pin XLR–M) on the far left of the front panel.

The Headset key is automatically activated. Incoming audio is routed to the headset instead of the loudspeaker.

Note: For the location of the headset connector and the headset key, see

HKB

Speaker Station on page 42

To configure audio settings for the headset, see

Configuring the Audio settings on page 18

2. To talk to other intercom users and devices: a. Press the appropriate Talk key .

When the microphone (gooseneck or headset) is live, the Mic key is activated automatically.

b. Speak into the microphone.

3. To adjust the volume level of incoming audio to the headset: a. Adjust the volume of all incoming audio by turning the loudspeaker rotary control

[Main] . The control is located to the left of the loudspeaker.

b. Adjust the volume of the Program Feed using the PGM Trim Pot.

Switching Between the Headset Mic and the Gooseneck Mic

When both a Headset microphone and a gooseneck microphone are connected, press the

Headset key to activate the headset microphone, and press the Mic key to activate the microphone.

3.6.2

3.6.3

HelixNet for Arcadia | User Guide

Tip: To find out more about Clear-Com accessories, including headsets and gooseneck microphones, see http://www.clearcom.com/product/accessories .

Entering and exiting Menu Mode

Use Menu mode to:

Configure the settings for the Speaker Station, including Channel and audio settings.

Administrate the system, monitor system performance and diagnose system issues.

In Menu mode , the display screens show two out of four levels of menu. The menu hierarchy proceeds left to right:

The top level menu is presented in the first screen (left on the front panel).

The second level menu is presented in the second screen (right on the front panel).

Note: Press the right-hand rotary control to shift to the next menu level.

To place the Speaker Station in Menu mode , press the Menu key to the left of the first (left) display screen. To exit Menu mode, do either of the following:

Press the Menu key again.

Wait until Menu mode times out. If you fail to press any key on the front panel for 20 seconds, the display screens revert to showing the standard Channel information: l

Channel label (name).

Listen (volume) level.

This section describes how to use the Speaker Station, after your HelixNet Partyline system has been installed and configured.

Tip: For a quick reference to the functionality of the Speaker Station, the optional interface modules and the , see

Remote Station: Front panel on page 8 .

Using the Channel Keysets

A keyset (set of controls) is located next to each of the two display screens. In operating mode, each keyset is dedicated to the control of one of the four assigned intercom Channels. You can also use the shift key to switch to the other channels configured on keysets 3-4. For details of the standard on screen information for each Channel, see

Speaker Station Front Panel

Function Buttons on page 45

To send a call signal to all the connected devices on that Channel, press the Call key .

To talk to all the devices on that Channel:

1. Press the Talk key . When the gooseneck or headset mic is live, the Mic On key is activated automatically.

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3.6.4

HelixNet for Arcadia | User Guide

2. Speak into the headset or gooseneck mic - see also

Using the gooseneck mic, loudspeaker and headset on page 52

To adjust the volume of incoming audio, turn the rotary control . Turn the rotary control clockwise to increase the volume, and counter-clockwise to decrease volume. The current volume level is shown on screen.

To mute incoming audio, press the rotary control . The display screen displays the muted volume bar.

To unmute incoming audio (restoring the audio to its previous volume level), press the rotary control again.

Note: In Menu mode , the rotary control for each Channel keyset is used to scroll and select menu items. For more information, see

Using the Menus on page 17

Using the speaker station with push-to-talk (PTT) actions

The HKB Station is available in a special configuration with a 7-pin XLR headset connector. This is used with two assignable GPI/Push-to-talk (PTT) controls that enable you to configure various buttons press actions from a switch wired to the GPI/PTT.

More than one button press can be configured on each GPI/PTT. There are three configurable actions available: PPT1, PPT2 and PTT 1 & 2 (both buttons pushed at the same time).

The four local talk and call keys, the headset ( Hset ) key and the microphone ( MIc ) key can be assigned to any GPI/PTT.

The GPI/PTTs can be configured from the CCM or from the front panel menu system.

Please contact your Clear-Com representative for further information about availability of the

HKB-2X-X7.

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4

HelixNet for Arcadia | User Guide

HXII-BP Beltpack

This chapter describes how to use the HXII-BP Beltpack with Arcadia. It contains the following sections:

4.1 HXII-BP Beltpack User Controls (Top View)

4.2 HXII-BP Beltpack Connectors and Controls (Front View)

4.3 HXII-BP Beltpack (Bottom View)

4.4 HXII-BP Beltpack (Rear)

4.5 Configuring and managing beltpack from front panel menus

4.6 Using the HXII-BP Beltpack

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4.1

HelixNet for Arcadia | User Guide

This section covers the HXII-BP beltpack that has a 4-pin headset connector, and the HXII-BP-

X5 beltpack that has a 5-pin headset connector for split-ear binaural operation. This enables you to pan the keysets channels between left and right ears.

For more information about the using the HXII-BP-X5 beltpack with binaural audio, see

Binaural Audio on page 77

HXII-BP Beltpack User Controls (Top View)

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Key to HXII-BP user controls (top view)

Feature Description

Talk keys . Press to talk to all nodes (intercom devices and systems) listening into the Channel. There are two Talk keys on the beltpack, one for each of the supported Channels.

Call keys.

Press to send a call signal to all Keysets assigned to the same

Channel. There are two Call keys on the beltpack, one for each of the supported

Channels.

In Menu mode, press the right-hand Call key to select (enter) menu items. Use the left-hand Call key to go back one menu level.

4.2

HelixNet for Arcadia | User Guide

HXII-BP Beltpack Connectors and Controls (Front View)

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Key to HXII-BP user controls (front view)

Feature Description

Channel volume control.

Turn to increase and decrease the listen volume level for the Channel.

In Menu mode, you can turn either of the side-mounted rotary controls to scroll menu items. To select (enter) items, press the right-hand Call key.

These controls also adjust binaural audio volume in beltpacks with 5-pin headset connectors.

Menu key.

Press firmly to enter Menu mode. To exit Menu mode, press the

Menu key again.

The display screen times out of Menu mode and displays the Channel label(s) if no key is pressed for 20 seconds.

Program feed volume controls.

Use the up and down arrow buttons to increase or decrease the overall listen volume level of the program feed. To assign programs to a Channel, see

Assigning the Program Listen to a

Channel on page 31

OPT Programmable function key. This button selects the binaural audio volume adjustment screen on beltpacks with a 5-pin headset connector.

4.3 HXII-BP Beltpack (Bottom View)

HelixNet for Arcadia | User Guide

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Key to HXII-BP user controls (bottom view)

Feature Description

Line (Digital Partyline) (3-pin female XLR connector).

Pin Function

Ground

+30V DC and Audio

-30V DC and Audio etherCon connector. Used for Power over Ethernet (PoE).

Pin

TX+

TX-

RX+ n/c n/c

RXn/c n/c

Name Function

Transmit Data+

Transmit Data-

Receive Data+

Not connected

Receive Data-

Not connected

When using PoE, the beltpack draws 4 Watts from the PoE switch.

USB 2.0 (Micro-AB) connector

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Key to HXII-BP user controls (bottom view)

Headset connector

HX-II-BP-X headset connection: 4-pin XLR male

Pin Function

Mic ground

Mic positive

Earphone ground

Earphone positive

HX-II-BP-X5 headset connection: 5-pin XLR female

Pin Function

Mic ground

Mic positive

Earphone ground

Earphone left

Earphone right

4.4 HXII-BP Beltpack (Rear)

HelixNet for Arcadia | User Guide

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HelixNet for Arcadia | User Guide

Key to HXII-BP Rear

Feature Description

Beltloops.

Use to thread through a belt or strap for securing the beltpack to a belt or a fixed position. You can also extend the beltloops to allow you to mount the beltpack on a flat surface.

Beltclip.

Use to fasten to a belt or similar. The beltclip additionally includes three screw holes for wall mounting .

4.5 Configuring and managing beltpack from front panel menus

This section describes how to configure the settings and manage the beltpacks using Menu mode . It also shows you how to monitor and diagnose performance issues, using the

Diagnostics menus.

Tip: For a quick reference to the Remote Station menus, see

Menu Maps on page 93 .

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Using the Menus

To place the beltpack in Menu mode , press the Menu key on the top of the beltpack.

Notes The Beltpack menu shows the Roles menu by default.

If Menu mode is locked on the beltpack, you must unlock the menus from CCM before you can enter the menu.

To enter the menu mode from the Roles screen, press the left hand Call button.

Configuring settings

To configure settings:

1. For each menu, turn either of the side-mounted rotary controls to scroll the menu items.

Turn the rotary control: l

Counter-clockwise to scroll up the menu items.

Clockwise to scroll down the menu items.

Off-screen menu items are indicated with arrows at the top and / or bottom of the display screen.

Back (with an arrow pointing left ) indicates a previous level of menu.

To return to the previous level of menu, press the left-hand Call key .

An arrow pointing right indicates another level of menu under that menu item.

To go to the next level of menu, press the right-hand Call key .

Selected menu items are highlighted in solid yellow.

2. The final level of menu (the second or third display screen) displays the settings that relate to your previous menu choices (system features or functionality).

The current setting is indicated by a dotted box around the menu item

When you have selected a setting, press the right-hand Call key to enable the setting on the

Remote Station.

Exiting Menu mode

To exit Menu mode on the beltpack, do either of the following:

Press the Menu key.

Wait until Menu mode times out. If you fail to press any key on the beltpack for 20 seconds, the display screen reverts to showing the standard Channel information.

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4.5.3

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Configuring the Role Settings

To configure the Role settings for the headset

1. In Menu mode press the left-hand Call Key and then select Roles .

2. Select the required Role.

3. To confirm the selected setting, press the right-hand Call key .

4. The beltpack applies the setting and reverts to the standard display screen.

Viewing Hostname

The hostname (the unique name given to any device on a network) of your beltpack can be seen in the Roles section of the menu.

To view the hostname for your beltpack:

1. In Menu mode press the left-hand Call Key and then select Roles .

2. The device’s hostname can be seen at the top of the list of available Roles.

Note: You cannot change the hostname from this screen. The hostname for beltpacks must be changed from the browser-based Core configuration Manager (the CCM). From the

Overview page of the CCM, click on any device image to access configuration details for that device’s hostname.

Configuring the Audio Settings

To configure the audio settings for the headset:

1. In Menu mode press the left-hand Call Key and then select Audio Settings.

2. To adjust sidetone gain on the headset: a. Select Sidetone Gain.

b. Select one of the following: n 0dB n - 6dB n -12dB (default) n -18dB c. To confirm the selected setting, press the right-hand Call key .

Go back to the previous menu level by pressing the left-hand Call key .

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3. To limit the maximum audio level that can be delivered to the headphones: a. Select Headphone Limit.

b. Select one of the following: n Off n +6dB n 0dB (default) n - 6dB c. To confirm the selected setting, press the right-hand Call key .

Note : When Headphone Limit is set to anything except Off , a LIM indication will show up at the top right of the display.

Go back to the previous menu level by pressing the left-hand Call key .

4. Sidetone tracking means that the sidetone level varies according to the main volume level.

To set (or disable) sidetone tracking on the headset: a. Select Sidetone Control.

b. Select one of the following: n Tracking (default) n Non-Tracking n Disabled c. To confirm the selected setting, press the right-hand Call key .

Go back to the previous menu level by pressing the left-hand Call key .

4.5.4

4.5.5

HelixNet for Arcadia | User Guide

5. To set the type of mic on the headset: a. Select HS Mic Type .

b. Select either of the following types of mic.

n Electret (-15 dB) n Dynamic (0 dB) (default) n Dynamic (low). This setting corresponds to -10 dB gain on HBP-2X and -15 dB gain on HXII-BP.

Note : In electret mode, phantom power is provided for an electret mic. In dynamic mode, no phantom power is provided. Mic input levels are also adjusted between the different modes to suit the different mic types.

c. To confirm the selected setting, press the right-hand Call key .

Audio Settings for the Microphone

To configure the audio settings for the microphone:

1. In Menu mode, select Audio Settings .

Note : The Headroom setting is only available on the HBP-2X Beltpack

2. To select the Headroom: a. From the third menu, select Headroom .

b. From the fourth menu, select one of the following: n Normal (default) n High

3. To enable or disable the Contour Filter: a. From the third menu, select Contour Filter b. From the fourth menu, select one of the following: n Enabled n Disabled (default)

Configuring the beltpack Settings

In Menu mode > Beltpack Settings , you can:

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Assign Channels to the left and right beltpack keysets (set of controls).

Enable (or disable) Talk key latching.

Enable (or disable) beltpack vibration when a call signal is received.

Enable (or disable) the USB flasher mode for the beltpack.

Tip: For a quick reference to the keysets on the beltpack, see

HXII-BP Beltpack User

Controls (Top View) on page 57 .

Assigning Channels

You can assign any two available Channels to the beltpack (including the same Channel to both keysets).

To assign a Channel:

1. In Beltpack Settings select Left Channel or Right Channel.

2. Select one of the available Channels (or none):

3. To confirm the selected setting, press the right-hand Call key.

Setting Talk Key Latching

To enable (or disable) Talk key latching:

1. In Beltpack Settings select Right Talk Latch or Left Talk Latch

2. Select one of the following: l

Latching (default) l

Non-Latching l

Disabled

Note : The setting applies to both Channels on the beltpack.

3. To confirm the selected setting, press the right-hand Call key .

4.5.6

HelixNet for Arcadia | User Guide

Setting USB Flasher Mode

To enable (or disable) USB Flasher mode

1. In Beltpack Settings select either Left Keyset or Right Keyset

2. Select USB Flasher

3. Select one of the following: l

Disabled (default) l

Blinking l

Solid

4. To confirm the selected setting, press the right-hand Call key .

Setting the Beltpack to Vibrate When Called

To enable (or disable) vibration when a Call signal is received:

1. In Beltpack Settings select Vibrate on Call.

2. Select one of the following: l

On l

Off (default)

3. To confirm the selected setting, press the right-hand Call key .

Configuring the Display Settings

In Menu mode > Display Settings , you can: l

Set the brightness of the display screen.

Set the brightness of the Talk and Call keys.

Enable (or disable) the screensaver.

Rotate the display.

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Setting Display Screen Brightness

By default, the display screen is set to medium brightness. To set the brightness of the display screen:

1. In Menu mode , press the left-hand Call Key and then select Display Settings .

2. Select OLED Brightness.

3. Select one of the following: l

High l

Medium (default) l

Low

4. To confirm the selected setting, press the right-hand Call key .

Setting the Brightness of the Talk and Call Keys

By default, the Talk and Call keys are lit when active (on) and dim when inactive (off) (High /

Low).

To set the brightness of the Talk and Call keys:

1. In Menu mode , press the left-hand Call Key and then select Display Settings .

2. Select Key Brightness.

3. Select one of the following brightness settings:

Key(s)

High / Low

(default)

High / Off

Low / Off

Off / Off

Description

Keys are brightly lit when active (on) and dim when inactive (off).

Keys are lit when active (on) and are unlit when inactive (off).

Keys are lit dim when active (on) and are unlit when inactive (off).

Keys are unlit, whether or not they are active (on) or inactive (off).

4. To confirm the selected setting, press the right-hand Call key.

4.5.7

HelixNet for Arcadia | User Guide

Set Rotate Display

You can set the beltpack display to rotate according to its physical position.

1. In Menu mode , press the left-hand Call Key and then select Display Settings .

2. Select Rotate Display .

3. Select one of the following: l

Enabled l

Disabled (default)

Setting the Screensaver

The screensaver is displayed on screen after 10 minutes of inactivity on the beltpack. To enable (or disable) the screensaver:

1. In Menu mode , press the left-hand Call Key and then select Display Settings .

2. Select Screensaver .

3. Select one of the following: l

Channel Name (default) l

Hostname l

Role Name l

Blank l

Disabled

4. To confirm the selected setting, press the right-hand Call key.

Network - Ethernet

Note : This section applies only to the HXII-BP-X when powered over Ethernet.

In Menu mode > Networking , you can: l

See networking settings including DHCP, IP address, subnet mask and gateway.

Pair to an Arcadia Central Station.

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Viewing Network Preferences

To view network preferences:

1. In Menu mode, select Networking > Preferences

You can view the following: l

DHCP enabled or disabled l

IP address l

Subnet Mask l

Gateway

Pairing to an Arcadia Central Station

To pair to aArcadia Central Station:

1. In Menu mode, select Networking > Pair to Station .

Select By Name or By IP Address .

Administration

In Menu mode > Administration , you can: l

View the current version of the software on the beltpack.

Reset the beltpack to default (factory mode) settings.

The beltpacks receive updated (default) Channel label information. Other local beltpack settings will not be reset if the Arcadia Central Station is reset to default settings.

To View the Current Version of the Software on the Beltpack:

1. In Menu mode , press the left-hand Call Key and then select Administration .

2. Select Software Version .

3. The current version of the software is displayed. The software version information will appear similar to the following example: npl-x.x.xx.xxxx, uboot

Where x is a numerical value.

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4.6

4.6.1

HelixNet for Arcadia | User Guide

Resetting the Beltpack to Default (Factory Mode) Settings

To reset the beltpack to default (factory mode) settings:

1. In Menu mode , press the left-hand Call Key and then select Administration.

2. Select Reset to Default .

Reset Now is displayed (shown as selected). To reset the beltpack, press the right-hand

Call key .

Note : Resetting the beltpack to default (factory mode) settings will delete any IP settings, and remove the pairing with the Arcadia Central Station.

Diagnostics

The Diagnostics menus help you to monitor the performance of the beltpack and diagnose possible system issues.

Viewing Information About the Hardware (Main PCB) on the Beltpack

To view information about the Part, Revision and Serial number of the main PCB on the beltpack:

1. In Menu mode , press the left-hand Call Key and then select Diagnostics .

2. Select Hardware > Main PCB .

The Part, Revision and Serial number for the PCB are displayed. The format is similar to the following:

Part xxxxxxx

Revision: x

Serial: x

Where x is a numerical value.

Using the HXII-BP Beltpack

This section describes how to use the HXII-BP Beltpack, after your HelixNet Partyline system has been installed and configured. The HXII-BP Beltpack

For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure.

Using the Beltpack Keysets

The HXII-BP Beltpack supports two Partyline Channels, with a separate keyset (set of controls) dedicated to the control of each Channel:

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The left-hand keyset controls the first (top) Channel displayed on screen.

The right-hand keyset controls the second (bottom) Channel displayed on screen.

For details of the standard on screen information for each Channel, see

Remote Station:

Channel Keyset and Display on page 14 .

Note: For more information about using the beltpack in Menu mode, see

Configuring and managing beltpack from front panel menus on page 65

The display screens enter screensaver mode (if enabled) if the beltpack remains inactive for a period of time. Press any key to exit screensaver mode.

To send a call signal to all the connected devices on that Channel, press the Call key .

To talk to all the devices connected to the Channel:

1. Connect a headset, using the 4-pin or 5-pin XLR–M connector on the base / rear of the beltpack.

Note: For the location of the headset connector and the headset key, see D in

HXII-BP Beltpack (Bottom View) on page 61

2. Press the Talk key .

3. Speak into the headset mic.

To adjust the volume of incoming audio for a Channel, turn the appropriate side-mounted rotary control .

Turn the rotary control clockwise to increase the volume, and counter-clockwise to decrease volume. The current volume level for the Channel is shown on screen.

Entering and Exiting Menu Mode

Use Menu mode to:

Configure the settings for the Beltpack, including Channel and audio settings.

Monitor beltpack performance and diagnose issues.

To enter Menu mode, press the Menu key . To exit Menu mode, press the Menu key again.

For more information about using Menu mode on the beltpack, see

Configuring and managing beltpack from front panel menus on page 65

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Adjusting the Program Feed Volume Level

To adjust the listen level (volume) of the Program Feed to the beltpack, use the up and down controls on the front of the beltpack.

Use the up arrow control to increase the listen level (volume), and use the down arrow control to decrease the listen level (volume).

While the listen level is adjusted, the listen level for the Program Feed replaces the standard

Channel information on screen.

The Remote Station is used to assign the Program Feed to Channels. For more information, see

Assigning the Program Listen to a Channel on page 31

Binaural Audio

The HXII-BP-X5 beltpack with 5-pin headset connector has a binaural audio adjustment for the left and right earphone. This means that you can separately adjust the audio volume level in the left and right earphone. To adjust the left or right hand earphone volume:

1. Press the OPT button on the beltpack.

2. Use the left and right rotary controllers to balance the volume of the left and right channels respectively. Turn the rotary control clockwise to balance the volume to the right ear, and counter-clockwise to balance the volume to the left ear. The current balance level for each

Channel is shown on screen.

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5

HelixNet for Arcadia | User Guide

Specifications

This chapter lists the technical specification for HelixNet Digital Partyline with Arcadia. It contains the following sections:

5.1 HRM Remote Station

5.2 HKB Speaker Station

5.3 HXII-BP Beltpack

5.4 Network

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5.1

5.1.1

5.1.2

HelixNet for Arcadia | User Guide

HRM Remote Station

Connectors

Specification

Intercom Powerline Outputs

Headset

Gooseneck mic

USB

Program

SA (Stage Announce)

Hot Mic / IFB Interface

Control and audio input/output

DC power

Description / value

Powerline connectivity is not available for Arcadia.

4-pin XLR–M

3-pin Tuchel

USB Type A

3-pin XLR–F

3-pin XLR–M

1/4 in. (0.64 cm) phone jack

9-pin D-type

3-pin KPJX-PM-3-S

Microphone Pre-Amplifier

Specification

Headset Mic impedance:

Headset Mic Voltage

Limiter

Description / value

200Ω (Dynamic)

1.7V (Electret selectable)

+23dB

Routed to 4-wire output @ 0dBu out

Mic gain

Frequency response

Distortion

Noise-

60dB (dynamic) 45dB (electret)

300Hz – 10kHz + / -3dB (contoured for intelligibility)

<0.2% THD @ 1 kHz

<-55dBu dynamic, <-65dBu electret

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5.1.4

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Headphone Amplifier

Specification

Load impedance

Description / value

32Ω

Output level

Sidetone

+12dBu before clipping

-12dB (selectable)

Routed from a 4-wire input @ 0dBu in

Max gain 0dB

Frequency response

Distortion

Noise

Headphone limiter

180Hz - 10kHz ±3dB

<0.1% THD @ 1 kHz

<-65dBu

0dBu (selectable)

Loudspeaker Amplifier

Specification

Load impedance

Output level

Max gain

Description / value

8Ω

+18dBu before clipping

18dB

Routed from a 4-wire input @ 0dBu in:

Frequency response 200Hz - 10kHz ±3dB

Distortion

Noise

<0.1% THD @ 1 kHz

<-50dBu

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5.1.5

5.1.6

5.1.7

HelixNet for Arcadia | User Guide

Program Line Input

Specification

Maximum level before clipping

Nominal input level

Input impedance

Routed to 4-wire output @ 0dBu out

Frequency response

Distortion

Noise

18dBu

0dBu(selectable)

>= 10 KΩ

Description / value

20Hz - 10kHz ±3dB

<0.2% THD @ 1kHz

<-65dBu

Four-wire module outputs

Specification

Maximum level before clipping

Nominal input level

Input impedance

18dBu

0dBu(selectable)

<= 100Ω

Description / value

Stage Announce Output

Specification

Maximum level before clipping

Nominal output level

Output impedance

Routed from a dynamic headset:

Frequency response

Distortion

Noise

18dBu

0dBu(selectable)

<= 100Ω

Description / value

300Hz – 12kHz ±3dB

<0.1% THD @ 1kHz

<-55dBu

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5.1.9

HelixNet for Arcadia | User Guide

20.4.8 Hot Mic Output

Specification

Maximum level before clipping

Nominal output level

Output impedance

Routed from a dynamic headset:

Frequency response

Distortion

Noise

Power

Specification

Voltage

+12dBu

0dBu(selectable)

<= 100Ω

Description / value

300Hz - 12kHz ±2dB

<0.2% THD @ 1 kHz

<-55dBu

48V DC

0.3A

Current (Max)

Power (Max) 14.4W

49BTU/hr BTU (Max)

Powerline connectivity is not available for Arcadia

Description / value

Input voltage

Input current (speaker off)

Input current (Max)

Powerline utilization

HRM (local power) =

±29.5V DC

0.3A

0.5A

1 beltpack

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Specification

HRM (speaker off) = 2 beltpacks

3 beltpacks HRM (speaker on) =

Powerline connectivity is not available for Arcadia.

Description / value

AC adapter - inline

Input Voltage range

Input frequency range

Input power connector

Output voltage

Output power (Max)

Output power connector

Input power

PoE - Power over Ethernet

Device class

PSE

Environmental

Specification

Temperature

Humidity

100 – 240VAC

50 – 60Hz

IEC-C14

48V DC

15W

KPPX-3-P

<=14W

IEEE 802.3af-2003 - Class 0

15.4W DC max @ Power Source Req.

12.95W DC max @ Powered Device Draw

Description / value

0˚C - 40˚C (32˚F - 104˚F)

0 - 90% relative humidity

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5.1.11

Dimensions and Weight

Specification

Dimensions

Weight

Description / value

19 in. W x 1.75 in. H x 6.4 in. D (483 mm x 44 mm x

165 mm)

4 lbs. (1.8 kg)

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5.2

5.2.1

5.2.2

HelixNet for Arcadia | User Guide

HKB Speaker Station

Connectors

Specification

Powerline

Ethernet/PoE

Headset

Gooseneck mic

Input power connector

Description / value

Powerline connectivity is not available for Arcadia

RJ45

4-pin XLR–M

3-pin Tuchel

Terminal Block 2 Pole, 5mm

Microphone Pre-Amplifier

Specification

Headset Mic impedance:

Headset Mic Voltage

Limiter

Description / value

200Ω (Dynamic)

1.7V (Electret selectable)

+23dB

Routed to 4-wire output @ 0dBu out:

Mic gain 60dB (dynamic) 45dB (electret)

Frequency response

Distortion

300Hz – 10kHz + / -3dB (contoured for intelligibility)

<0.1% THD @ 1kHz

Noise-

Headphone limiter

<-55dBu dynamic, <-65dBu electret

0dB (selectable)

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HelixNet for Arcadia | User Guide

Headphone Amplifier

Specification

Load impedance

Description / value

>32Ω

Output level

Sidetone

+12dBu before clipping

-12dB (selectable)

Routed from a 4-wire input @0dBu in:

Max gain 0dB

Frequency response

Distortion

Noise

Headphone limiter

40Hz - 10kHz ±3dB

<0.1% THD @ 1 kHz

<-65dBu (@ max gain)

-0dBu (selectable)

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HelixNet for Arcadia | User Guide

Power

Specification

Voltage

Current (Max)

BTU (Max)

Input power connector

Powerline connectivity is not available for Arcadia

Input Voltage ±29.5V DC

Input current (speaker off) 0.3A

Input current (Max)

Powerline utilization

HKB (local power) =

HKB (speaker off) =

HKB (speaker on) =

0.5A

1 beltpack

2 beltpacks

3 beltpacks

Powerline connectivity is not available for Arcadia

AC adapter - wall (not included)

Input Voltage range

Input frequency range

100 - 240V AC

50 - 60Hz

Input power connector

Output Voltage

Output power (Max)

Output power connector

PoE - Power over Ethernet

Universal

48V DC

15W

KPPX-3-P

Description / value

48V DC

0.3A

49BTU/hr

Terminal Block 2 Pole, 5mm

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5.2.5

5.2.6

5.3

5.3.1

Specification

Device class

PSE

Environmental

Specification

Temperature

Humidity

Dimensions and Weight

Specification

Weight

Dimensions

HXII-BP Beltpack

Connectors

Specification

XLR Powerline

LAN/PoE

Headset

USB

HelixNet for Arcadia | User Guide

Description / value

IEEE 802.3af-2003 – Class 0

15.4 W DC max @ Power Source Req.

12.95 W DC max @ Powered Device Draw

Environmental

Description / value

0˚C - 45˚C (32˚F - 113˚F)

0 - 90% relative humidity

18.8 oz (0.53 kg)

Description / value

4.5 x 8.2 x 2.4 in (114 x 209 x 61 mm) HxWxD

Description / value

Powerline connectivity is not available for Arcadia

RJ45 etherCON

4-pin XLR–M

Micro-AB

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5.3.2

5.3.3

HelixNet for Arcadia | User Guide

Microphone Pre-Amplifier

Specification

Headset Mic impedance:

Description / value

200Ω (Dynamic)

Headset Mic Voltage

Routed to 4-wire output @ 0dBu out:

1.7V (Electret selectable)

Mic gain

Frequency response

60dB (dynamic) 45dB (electret)

300Hz – 10kHz + / -3dB (contoured for intelligibility)

Distortion

Noise-

<0.2% THD @ 1kHz

<-55dBu dynamic, <-65dBu electret

Headphone Amplifier

Specification

Load impedance

Description / value

>32Ω

Output level

Sidetone

+12dBu before clipping

-12dB (selectable)

Routed from a 4-wire input @0dBu in:

Max gain 0dB

Frequency response

Noise

Headphone limiter

40Hz - 10kHz ±3dB

<-65dBu (@ max gain)

-0dBu (selectable)

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5.3.4

5.3.5

HelixNet for Arcadia | User Guide

Power Requirements

Specification Description / value

Voltage 48V DC

Current (Max)

Power (Max)

BTU (Max)

Unit powered by Powerline

Input Voltage

0.09A

13BTU/hr

±29.5V DC

Input Current (Max)

Powerline utilization

0.13A

HXII-BP = 1 beltpack

Powerline connectivity is not available for Arcadia.

Unit powered by Power over Ethernet (PoE)

Class of device

PSE

IEEE 802.3af-2003 - Class 1

4.0W DC max @Power Source Req

3.84 DC max @ Powered Device Draw

Environmental

Specification

Temperature

Humidity

Description / value

0˚C - 40˚C (32˚F - 104˚F)

0 - 90% relative humidity

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5.4

5.4.1

5.4.2

5.4.3

HelixNet for Arcadia | User Guide

Network

Network Protocols (HelixNet v.4)

Specification

Ethernet IPv4 mDNS (multicast domain name system)

Layer 3 (OSI model)

WavPac

Description / value

Unicast audio and control

Multicast device discovery

Routable with mDNS function limitations

Audio codec

Network Ports (HelixNet v.4)

Unicast

Multicast

Description / Value l

Port 80 TCP – web interface, system management, expansion l

Port 655 TCP – Link Group audio/database l

Port 6001 TCP - System management l

Port 6001 UDP – Audio Streams l

Port 5353 UDP – mDNS, names, discovery, linking, expansion. Optional for device names and linking. Mandatory for HRM expansion

Network Parameters (HelixNet v.4)

Endpoint support

Bandwidth

Description / Value

64 endpoints l

300-600 (max) kbps from each audio input l

1200-2400 (max) kbps to each endpoint

Network jitter tolerance

<= 128ms jitter buffer per audio stream received, automatically adjusted to network performance

DSCP=46, High Priority/Expedited Forwarding (EF) QoS tags

Default link-local IP address range

169.254.0.0/16

Reserved IP ranges l

10.0.0.0/8 for endpoints l

172.23.0.0/16 for Link Group

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5.4.4

HelixNet for Arcadia | User Guide

Recommended Ethernet Switch Features (HelixNet v.4)

Required switch features

Managed Ethernet Switch – Layer 3

100/1000Base-T ports for endpoints

1000Base IP Trunks between switches

QoS Configuration

Energy Efficient Ethernet bypass option

IGMP Snooping bypass option

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6

HelixNet for Arcadia | User Guide

Menu Maps

This chapter describes the menu maps that you can use with HelixNet Digital Partyline with

Arcadia. It contains the following sections:

6.1 HRM-4X Remote Station Menu Map

6.2 HKB-2X Speaker Station Menu Map

6.3 HXII-BP Beltpack Menu Map

102

106

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6.1 HRM-4X Remote Station Menu Map

HelixNet for Arcadia | User Guide

Page 94

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HelixNet for Arcadia | User Guide

Menu 1 (First)

Menu 2 >

Audio Settings Headset

Menu 3 > Menu 4 (Last)

Microphone

Sidetone Gain

Headphone Limit Off + Range: +6dB to -6dB

Default: 0db

Sidetone Control

Range: 0dB to -18dB

Default: -12db

Tracking

Non-Tracking

Disabled

Default: Tracking

HS Mic Type

Headroom

Electret

Dynamic (0 dB)

Dynamic (low)

Default: Dynamic (0 dB)

Normal

High

Default: Normal

Program

Input

Contour Filter

Mode

Enabled

Disabled

Default: Disabled

Enabled/Disabled

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HelixNet for Arcadia | User Guide

Menu 1 (First)

Menu 2 >

Gain

Menu 3 >

IFB Dim Level

Action Trigger

VOX

VOX Off Delay

Menu 4 (Last)

Range: +12dB to -12dB

Default: 0db

Range: --6dB to -24dB

Default: Off

Enabled

Disabled

Default: Enabled

Enabled

Disabled

Default: Disabled

Range: 0.5 - 4sec

Default: 0.5sec

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HelixNet for Arcadia | User Guide

Menu 1 (First)

Menu 2 > Menu 3 > Menu 4 (Last)

SA Output Mode

Gain

Program Output

Channel Assign

Channel Assigned

Default: Channel Assigned

Range: +12 to -12dB

Default: 0dB

Unmute

Mute

Default: Mute

Disabled

Channel A

Channel B

Channel C

Channel D

Up to the maximum number of licensed channels.

Default: Disabled

Hot Mic

Output

Gain Range: +12 to -12dB

Default: 0dB

Front Panel Loudspeaker Dim Range: 0dB to -24dB

Default: -6dB

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HelixNet for Arcadia | User Guide

Menu 1 (First)

Station

Settings

Menu 2 > Menu 3 >

Preferences Roles

Keyset

Assign

Keysets

Keyset 1 – 4

Display

Menu 4 (Last)

Default: HRM – [unique ID

Select Role or Local Config]

Channel 1 – 12 (or 24)

Talk 1 - 4

All Talk

SA Output Key

RMK

Latching

Non-Latching

Permanent

Disabled

Default: Latching

All Channels

Visible Channels

Latching

Non-Latching

Default: Non-latching

Enabled

Disabled

Default: Enabled

OLED Brightness High

Medium

Low

Default: Medium

Key Brightness

Screensaver

High / Low

High / Off

Low / Off

Off / Off

Default: High / Low

Enabled

Disabled

Default: Enabled

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HelixNet for Arcadia | User Guide

Menu 1 (First)

Channels

Menu 2 >

Channel 1

Channel 2

Channel 3

Channel 4

[…]

Label

Menu 3 >

Program Listen

GPO on Talk

Control I/O Inputs

Outputs

GPO on Call

Opto 1

Relay 1

Menu 4 (Last)

Press to Edit

Max. length for labels = 12 characters

None

List of programs

Default: None

Relay 1 - 4

Default: None

Relay 1 - 4

None

Call Key 1

Talk Key 1

Call Key 2

Talk Key 2

Call Key 3

Talk Key 3

Call Key 4

Talk Key 4

Default: None

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HelixNet for Arcadia | User Guide

Menu 1 (First)

Network

Menu 2 > Menu 3 >

Preferences Hostname (12 char)

DHCP enabled/disabled

IP address (enter if required)

Subnet mask

Gateway

Pair to

Station

Administration

Expansion mode

Software

Menu 4 (Last)

By Name

By Address

Enabled

Disabled

Default: Enabled

Host

(enabled/disabled)

Expand to host

(none/hostname)

Current

Update

HelixNet System Version

Remote Station Version

None or version list

Reset

Settings

Reset to Default

Reboot

Save

Restore local

Reset Now

Reboot Now

USB drive or local

USB drive or file list

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HelixNet for Arcadia | User Guide

Menu 4 (Last) Menu 1 (First)

Diagnostics

Menu 2 >

Main PCB

Menu 3 >

Powerlines Powerline 1

Status: [status]

DMC: {MAC]

HMC: [MAC]

MMC: [MAC]

Rx rate: [Mbps]

Tx rate: [Mbps]

Network

Keysets

Status

IP Address

IP Mask

Mac

Keyset 1

Keyset 2

Keyset 3

Keyset 4

IP Address

Name: Channel name

Talkers: Number of talkers on

Partyline

Devices: Number of beltpacks listening on Partyline

2-Wire: Number of 2-Wire ports listening

4-Wire: Number of 4-Wire ports listening

6.2 HKB-2X Speaker Station Menu Map

Menu 1 (First) >

Roles

Menu 2 > Menu 3 >

Select Role or Local Config.

Audio Settings Headset Sidetone Gain

Headphone Limit

Headphone Gain

Sidetone Control

HS Mic Type

Microphone Contour Filter

Front Panel Loudspkr Dim

Loudspker Mute

HelixNet for Arcadia | User Guide

Menu 4 (Last)

Range: 0dB to -18dB

Default: -12db

Off + Range: +6dB to -6dB

Default: 0dB

0 to +12dB

Default: 0dB

Tracking

Non-Tracking

Disabled

Default: Tracking

Electret (-15dB)

Dynamic (0 dB)

Dynamic (low)

Default: Dynamic (0 dB)

Enabled

Disabled

Default: Disabled

Range: 0dB to --24dB

Default: 0db

Toggle w HS Ctrl (Default)

Muted

Toggle

Unmute w HS Ctrl

Unmuted

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Menu 1 (First) >

Station Settings

Menu 2 >

Keysets

Menu 3 >

Keyset Assign Keyset 1 – 4

Menu 4 (Last)

Channel 1 – 12 (or 24 depending on license)

Talk 1 - 4

Secondary Talk Action 1

- 4

Unassigned (Default)

Call

Control Event 1

Control Event 2

Shift Page

Latching

Non-Latching

Permanent

Disabled

Default: Latching

Interlock

Auto Shift (Default)

Toggle

Disabled

Talk #1

Talk #2

Talk #3

Talk #4

* indicates that this key is in a keygroup

Page 104

Menu 1 (First) > Menu 2 >

Display

Menu 3 >

OLED Brightness

Network

Headset button

Pair to Station

Preferences

Key Brightness

Screensaver

Latch Mode

By Name

By Address

DHCP

IP Address

Gateway

Subnet Mask

HelixNet for Arcadia | User Guide

Menu 4 (Last)

High

Medium

Low

Default: Medium

High / Low

High / Off

Low / Off

Off / Off

Default: High / Low

Enabled

Disabled

Default: Enabled

Toggle (Default)

Permanent

Disabled

Non-Latching

Separate

IP address: xx.xx.xx.xx

where x is a numeric value

Enabled

Disabled

Default: Enabled

IP address: xx.xx.xx.xx

where x is a numeric value

IP address: xx.xx.xx.xx

where x is a numeric value

IP address: xx.xx.xx.xx

where x is a numeric value

Page 105

Menu 1 (First) >

Administration

Menu 2 >

Software Current

Menu 3 >

Diagnostics

Reset

Powerlines

Reset to Default

Reboot

Powerline 1

HelixNet for Arcadia | User Guide

Menu 4 (Last)

HelixNet

Speaker Station

Reset Now

Reboot Now

Status: [OK or BUSY

(according to responses to

MME requests)].

DMC:[MAC of powerline modem]

HMC: [MAC of local blackfin processor

Rx rate:[Mbps]

Tx rate:[Mbps]

Status:[status]

IP Addr [IP Address]

IP Mask [Subnet Mask]

MAC:[MAC Address]

Networking

Keysets

Ethernet

Keyset 1

Keyset 2

Keyset 3

Keyset 4

Name: Channel name

Talkers: Number of talkers on Partyline

Devices: Number of beltpacks listening on

Partyline

2-Wire: Number of 2-Wire ports listening

4-Wire: Number of 4-Wire ports listening

Hardware

6.3

HelixNet for Arcadia | User Guide

HXII-BP Beltpack Menu Map

Menu 1 (First) >

Roles

Audio Settings

Menu 2 > Menu 3 (Last)

Select Role or Local Config

Sidetone Gain Range: 0dB to -18dB

Headphone Limit

Headphone Gain

Sidetone Control

HS Mic Type

Default: -12dB

Off + Range: +6 to -12dB

Default: 0dB

0 - 12dB (increments of 3 dB)

Default : 0dB

Tracking

Non-tracking

Disabled

Default: Tracking

Electret (-15dB)

Dynamic (0dB)

Dynamic (low) for HXII-BP

Default: Dynamic (0dB)

Note:

Electret = 35dB fixed gain, non-user adjustable.

Dynamic = 50dB fixed gain, nonuser adjustable.

Headroom (only for HBP-

2X)

Normal

High

Default: Normal

Contour Filter Enabled

Disabled

Default: Disabled

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Menu 1 (First) >

Beltpack Settings

Display Settings

HelixNet for Arcadia | User Guide

Menu 2 >

Left Keyset

Right Keyset: the same as Left Keyset

Vibrate on Call

OLED Brightness

Key Brightness

Rotate Display

Screensaver

Menu 3 (Last)

Channel assign (1 – 24)

Talk (latch/non latch/disabled)

Default: Latch

Secondary Talk Action

(unassigned/call/control event

1/control event 2)

USB flasher

(disabled/blinking/solid)

Default: disabled

On/Off

Default: Off

High

Medium

Low

Default: Medium

High / Low

High / Off

Low / Off

Off / Off

Default: High / Low

Enabled

Disabled

Default: Disabled

Channel

Hostname

Role (default)

Blank

Disabled

Page 108

Menu 1 (First) >

Network (HXII-BP powered over Ethernet only)

Administration

Menu 2 >

Pair to Station

Software Version

Software Update

Reset to Default

Diagnostics

HelixNet for Arcadia | User Guide

Menu 3 (Last)

By Name

By Address npl-1.0.x, uboot npl-1.0.x

Reset Now

Hardware

Important Note:

There are 4 levels of

Menu for Hardware

Main PCB

Part: [Part_Number]

Revision: [Revision]

Serial number: [Serial number]

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Menu 1 (First) >

HelixNet for Arcadia | User Guide

Menu 2 >

Powerline

Note:

Line (Partyline) that connects beltpack to the network (and which also powers the beltpack).

Menu 3 (Last)

Status: [OK or BUSY (according to responses to MME requests)].

DMC:[MAC of powerline modem]

HMC: [MAC of local blackfin processor]

Rx rate: Range: 140 – 150 Mbps

Tx rate: Range: 140 – 150 Mbps

Volts:

Networking (HXII-BP over

Ethernet and Powerline)

Ethernet

Connection Type:

Ethernet or

Powerline

IP address

Page 110

Menu 1 (First) > Menu 2 >

HelixNet for Arcadia | User Guide

Menu 3 (Last)

DHCP (Ethernet only)

IP address

Gateway

Subnet mask

Mac address

IVP Router (Ethernet only)

Keysets 1 & 2 Name: Channel name

Talkers: Number of talkers on

Partyline

Beltpacks:

Number of beltpacks listening on

Partyline

2-Wire: Number of 2-Wire ports listening

4-Wire: Number of 4-Wire ports listening

7

HelixNet for Arcadia | User Guide

Cabling reference

This chapter describes the cables that you should use to connect HelixNet devices. It contains the following sections:

7.1 Introduction

7.2 Ethernet Cable Recommendations

7.3 Microphone Cable Recommendations

7.4 Cable Connections

112

113

116

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7.1

HelixNet for Arcadia | User Guide

Introduction

You can connect beltpacks using: l

A wide range of standard microphone (intercom) cable types (16 AWG – 26 AWG).

CAT5, CAT5e and CAT6 cable types.

Pin 1

Pin 2

Pin 3

XLR cable CAT5/6 cable

Pin 1 and Pin 2 and shield/drain wire

Pin 4, Pin 6 and Pin 8

Pin 3, Pin 5 and Pin 7

Clear-Com recommends the following cable types:

Belden 9207 for fixed installation

Belden 9463F for portable installations

Note : Cat 5 screen should be connected to chassis at one end of cable only.

You can also mix CAT cables and microphone cables when connecting to the Arcadia Central

Station. For example, you might use CAT cables to trunk long distances, and flexible microphone cables to connect beltpacks to bulkheads.

Note : The cabling information provided in this guide is for guidance only. For in-depth, tailored advice on cabling, Clear-Com recommends that you contact your Clear-Com representative.

Page 112

7.2

7.3

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HelixNet for Arcadia | User Guide

Ethernet Cable Recommendations

Category (Cat)

Cable recommendations

Higher Cat numbers will support a higher bandwidth. Therefore, by using a higher Cat number you are future proofing you system to some extent.

Example: l

Cat 5 : up to 1 GB l

Cat 6: up to 10 GB

Use Cat 5e or higher.

American Wire Gauge (AWG)

Shielded Twisted Pair (STP) or

Foiled Twisted Pair (FTP)

The lower the AWG number, the less temperature rise there wil be in the cable when using PoE. This is particularly important for bundles. Local building regulations may rule out the use of 26 AWG or higher, depending on the installation. Check with your local building regulations.

Use AWG 24 or lower.

Using shielded cable means less problems with interference from other sources. This means that your network will be more robust if you use shielded cables.

Note : Overall recommendation: Use Cat 6a, 23 AWG STP cable.

Microphone Cable Recommendations

Standard microphone cables impose distance limitations at their upper limits due to cable capacitance.

If your priority is audio quality, experiment with attaching one or two fewer devices to each line.

Your choice of topology (daisy chain, star or tree) may also impact audio quality over distance.

7.3.1

Manufacturer Cable type Gauge (AWG) Style

Belden

9463f

9207

1533P

Std

Cat5e

Quick reference: Cable capacity versus distance

HelixNet for Arcadia | User Guide

Attenuation /

100m

16 dB

9 dB

11 dB

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HelixNet for Arcadia | User Guide

Page 115

Note : The above graphs are intended as a general guide only. Actual cable performance may vary, depending on the conditions and complexity of the installation.

7.4

HelixNet for Arcadia | User Guide

Cable Connections

The diagrams on the following pages reference the following labels and notes.

Label Manufacturer

Belden

Middle Atlantic (or equivalent)

Part Number

8760,9207

9463F

CH-1

Description

18 or 20 AWG twisted pair cable terminated with 3-pin XLR

1 RU shielded chassis

Neutrik (or equivalent) NC3FD-L-B-1 3 pole female chassis mount

Neutrik (or equivalent) NC3MD-L-B-1 3 pole male chassis mount

Neutrik (or equivalent)

Belden (or existing cabling)

NA3MDF 3 PIN XLR M-F FEED THRU

ADAPTER

1351A or 1533P 24 AWG, shielded cat 6 cabling

Belden

8760,9207 or

9463F

XLR3 M-F patch cord

8760,9207 or

9463F

18 or 20 AWG twisted pair cable

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Label

Wire according to table

Note

Equipment rack, breakout box chassis and patch panel must be connected to safety earth

Connect up to 32 wall plate locations to patch panel with individual CAT 5 cables

If multiple wall plates are co-located at a remote location, daisy chain their wiring at the remote location and connect a single CAT 5 cable from the remote location back to the patch panel

Use short length, high quality XLR patch cords with shielded connectors

Do not patch between separate power lines

Assemble item 6 to panel with male connectors to front

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HelixNet for Arcadia | User Guide

8

HelixNet for Arcadia | User Guide

Troubleshooting

Issue

The Call functionality on my analog beltpack is no longer working.

Solution

HelixNet Partyline operates at different voltage levels than analog two-wire Partyline systems.

Contact Clear-Com for repair options.

I cannot pass audio to wired / wireless intercom equipment over the Two-wire module.

Two-wire option modules require an external power supply.

Why do I hear an echo when interfacing via a two-wire audio port?

Run auto-nulling.

Ensure that all unused Talk keys in the system are unlatched.

Echo occurs even after Two wire module has been auto-nulled.

Check to ensure all open Talk keys are not latched and re-null.

There is no audio or only partial audio (send or receive, but not both) between other audio systems / sources connected over four-wire.

Check the cable used to connect the equipment.

HelixNet to Eclipse four-wire connections only require a standard CAT cable, whereas other four-wire connections (to Tempest™, CellCom / FreeSpeak, and other systems) require an audio crossover cable. See:

Line 1 (or Line 2) LED is blinking red.

There is a short-circuit somewhere on that Powerline.

Unplug everything from that Powerline and add cables and Beltpacks one at a time until you find the shortcircuit. Powerline connectivity is not available for

Arcadia.

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Issue Solution

Line 1 (or Line 2) LED is steady red and one or more Beltpack has no bars showing up for signal strength.

There are digital errors or there is cross-talk on that

Powerline. Look at the Diagnostics->Powerlines-

>Powerline 1(or 2) page.

If the number of Beltpacks showing there is greater than what you physically connected to that Powerline, crosstalk is happening between the Powerlines. Make sure you are using properly shielded Mic cables or Cat cables.

If the number of Beltpacks showing there does match what you physically connected to that Powerline and errors or high collision rate is displayed, verify that you don’t exceed the number of Beltpacks per Powerline or distance as per the Cable capacity versus distance table.

High collision rate means communication issues on the powerline. Possible causes are: l

Unshielded or bad cables l

Powerline 1 looped back into Powerline 2 (or from one HMS to another) l

Cables too long l

Too many cables in the infrastructure (even unconnected strand count) l

Too many devices on the Powerline l

Faulty device

Powerline connectivity is not available for Arcadia.

My connection to the CCM is intermittent.

This is generally caused by more than one device using the same IP address. Check with your network administrator that there is no IP clash.

My device has gone into link-local mode. (IP address =

169.254.XX.XX)

If your device is set to Dynamic Host Configuration

Protocol (DHCP) and there is no DHCP available on the network, it is connected to it will revert to link-local automatically. You need to allocate a static IP address to this device.

9

HelixNet for Arcadia | User Guide

Important Safety Instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-cord supply or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Warning : To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.

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10

10.1

HelixNet for Arcadia | User Guide

Additional instructions

1. The equipment is for use in locations where children are not likely to be present.

2. Do not open the equipment as this will void the safety warranty.

3. The coin-cell battery is not operator replaceable and only to be replace by qualified personnel.

4. Replacement of incorrect battery type can defeat a safeguard.

5. Disposal of a battery into a fire or hot oven, or mechanically crushing or cutting of a battery can result in an explosion.

6. Leaving a battery in extreme high temperature surrounding environment can result in an explosion or leakage of flammable liquid or gas.

Safety symbols

Familiarize yourself with the safety symbols in the diagram below.

These symbols are displayed on the apparatus and warn you of the potential danger of electric shock if the system is used improperly.

Page 123

Note : For compliance purposes, see

Regulatory Information on page 124

11

11.1

HelixNet for Arcadia | User Guide

Regulatory Information

Manufacturer

HM Electronics Inc.

Carlsbad

California

FCC notice

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communication.

Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by Clear-Com, LLC, an HM Electronics, Inc.

company could void the user’s authority to operate this equipment.

Industry Canada Compliance Statement

This Class[A] digital device complies with Canadian ICES-003.

Avis de conformité à la réglementation d'Industrie Canada

Cet appareil numérique de la class[A] est conforme à la norme NMB-003 du Canada.

United Kingdom (UKCA Mark)

The UKCA (UK Conformity Assessed) marking is a new UK product marking that will be used for goods being placed on the market in Great Britain (England, Wales and Scotland). The

UKCA marking alone cannot be used for goods placed on the Northern Ireland market, which require the CE marking or UK(NI) marking.

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HelixNet for Arcadia | User Guide

Korean notice

A 급 기기 ( 업무용 방송통신기자재 )

이 기기는 업무용 (A 급 ) 으로 전자파적합기기로

서 판매자 또는 사용자는 이 점을 주의하시기

바라며 , 가정외의 지역에서 사용하는 것을 목

적으로 합니다 .

The HRM-4X, HKB, HXII-BP-X4 products comply with the following specifications:

EN55022 and EN5032

EN55024

Emissions

Immunity

Electromagnetic Compatibility Directive 20014/30/EU

Low Voltage Directive 2014/35/EU

Warning : This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Waste Electrical And Electronic Equipment (WEEE)

The European Union (EU) WEEE Directive (2002/96/EC) places an obligation on producers

(manufacturers, distributors and/or retailers) to take-back electronic products at the end of their useful life. The WEEE Directive covers most Clear-Com products being sold into the EU as of

August 13, 2005. Manufacturers, distributors and retailers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the

WEEE requirements.

Instructions for Disposal of WEEE by Users in the European Union

The symbol shown below is on the product or on its packaging which indicates that this product was put on the market after August 13, 2005 and must not be disposed of with other waste.

Instead, it is the user’s responsibility to dispose of the user’s waste equipment by handing it over to a designated collection point for the recycling of WEEE. The separate collection and recycling of waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local authority, your household waste disposal service or the seller from whom you purchased the product.

Page 126

HelixNet for Arcadia | User Guide

Привіт! Я чат-бот зі штучним інтелектом, спеціально навчений допомагати вам з Clear-Com HelixNet-Arcadia User Guide. Я ретельно переглянув документ і можу допомогти вам знайти точну інформацію, яка вам потрібна, або пояснити вміст чіткими та простими словами. Незалежно від того, чи шукаєте ви вказівки щодо конкретних функцій, кроки з усунення несправностей або загальне використання, не соромтеся задавати свої запитання. Чим більше деталей ви надасте про свої проблеми чи потреби, тим точніше та ефективніше я зможу вам допомогти!

Асистент друкує

Асистент не в мережі. Будь ласка, спробуйте пізніше.

User Guide

HelixNet Digital Partyline for Arcadia

User Guide

Part Number: PUB-00199 Rev A

Date: September 09, 2022

Document reference

Legal disclaimers

Clear-Com contacts

Americas and Asia-Pacific Headquarters

Europe, Middle East, and Africa Headquarters

China Office

Table of contents

1

Introduction

1.1

Further Information

2 Remote Station: Front panel

2.1

Remote Station: rear panel

2.2

Remote Station: Channel Keyset and Display

2.3

Configuring and managing Remote Station from front panel menus

Configuring Settings

Exiting Menu Mode

Audio settings for the headset

Audio Settings for the Microphone

Audio Settings for the Program Input

Audio Settings for Program IFB [Interruptible Foldback]

Audio Settings for the SA (Stage Announce) Output/4-Wire Out

Audio Settings for the Hot Mic Output

Audio Settings for the Front Panel

Setting Keyset Assignments

Setting Key Latching

Setting the All Talk Key

Setting the RMK (Remote Mic Kill) Key

Setting Display Screen Brightness

Setting Key Brightness

Setting the Screensaver

Assigning the Program Listen to a Channel

Assigning a GPO relay to a Channel

Configuring Opto Inputs

Configuring the Relay Output

Viewing Network Preferences

Pairing to an Arcadia Central Station

Using Expansion Mode

Viewing the Current Versions of the Software

Updating the Software

Resetting the Remote Station to Default Settings

Manually Rebooting the Remote Station

Saving and Restoring the Software Settings

2.4

Viewing Network Information

Viewing Keyset Information

Using the Remote Station

Switching between the headset mic and the gooseneck mic

Use Menu mode to:

3

HKB Speaker Station

3.1

Speaker Station : Front Panel

3.2

Speaker Station Front Panel Function Buttons

3.3

Speaker Station Rear Panel

3.4

S-Mount Rear Panel

3.5

Configuring and Managing Speaker Station from Front Panel

Menus

Configuring Settings

Exiting Menu Mode

Audio settings for the headset

Audio Settings for the Microphone

Audio Settings for the Front Panel

Setting Keyset Assignments

Setting key latching

Setting display screen brightness

Setting key brightness

Setting the screensaver