Simons Voss 3.5 SP2 Basic Manual
Simons Voss 3.5 SP2 Basic is a software designed to manage complex locking systems with SimonsVoss locking components. It allows you to program SimonsVoss locking components and manage the locking system in a current software environment. The software has various capabilities, including:
- Importing data from gateways and mobile devices
- Backing up the database manually and automatically
- Updating the software and service packs
- Registering the software
- Accessing help and other information
With Simons Voss 3.
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LSM 3.5 SP2 Basic update
Manual
08.08.2022
LSM 3.5 SP2 Basic update (Manual)
Content
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Content
LSM 3.5 SP2 Basic update (Manual)
1. General
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1 General
This manual describes how to update from a fully intact preceding version to the new LSM version 3.5 SP2. The Locking System Management software, LSM software for short, was developed to manage complex locking systems with SimonsVoss locking components.
Other documents are available to supplement this manual:
LSM software manual
This manual describes the functions of the Locking System
Management software 3.5 SP2.
SimonsVoss Smart User Guide
Implement basic functions with the LSM software.
1.1 General safety instructions
Signal word (ANSI
Z535.6)
DANGER
WARNING
CAUTION
IMPORTANT
NOTE
Possible immediate effects of non-compliance
Death or serious injury (likely)
Death or serious injury (possible, but unlikely)
Minor injury
Property damage or malfunction
Low or none
WARNING
Blocked access
Access through a door may stay blocked due to incorrectly fitted and/or incorrectly programmed components. SimonsVoss Technologies GmbH is not liable for the consequences of blocked access such as access to injured or endangered persons, material damage or other damage!
Blocked access through manipulation of the product
If you change the product on your own, malfunctions can occur and access through a door can be blocked.
Modify the product only when needed and only in the manner described in the documentation.
LSM 3.5 SP2 Basic update (Manual)
1. General
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NOTE
Intended use
SimonsVoss-products are designed exclusively for opening and closing doors and similar objects.
Do not use SimonsVoss products for any other purposes.
Different times for G2 locks
The internal time unit of the G2 locks has a technical tolerance of up to ± 15 minutes per year.
Qualifications required
The installation and commissioning requires specialized knowledge.
Only trained personnel may install and commission the product.
Modifications or further technical developments cannot be excluded and may be implemented without notice.
The German language version is the original instruction manual. Other languages (drafting in the contract language) are translations of the original instructions.
Read and follow all installation, installation, and commissioning instructions. Pass these instructions and any maintenance instructions to the user.
1.2 Product-specific safety instructions
CAUTION
Loss of locking system password
The locking system password is a central component of the security concept. The loss of the locking system password restricts the operation of the locking system and is a security risk.
1. Keep the locking system password safe (e.g. in a safe)!
2. Make the locking system password visible to authorised persons at all times!
1.3 Legal notes
The purchaser is expressly informed that use of the locking system (e.g.
with access event logging and DoorMonitoring functions) may be subject to statutory permit requirements and employee rights to co-determination, especially with regard to data protection legislation. The purchaser or customer and the end user are responsible for ensuring that the product is used in compliance with the law.
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1. General
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Malfunctions may arise if the product is not used as agreed or is used in a non-standard way. They may also occur if the product undergoes repairs or modifications not expressly approved by SimonsVoss Technologies GmbH, or assistance with the product is obtained from a non-specialist service provider; do not use the product or have it repaired or serviced in this way.
Any modifications not expressly permitted by SimonsVoss Technologies
GmbH will result in the loss of the right to make liability or warranty claims or any specially agreed rights to make guarantee claims.
1.4 More information
This manual describes the update from an existing LSM software
(Version
3.X or higher)
. This allows the user to programme SimonsVoss locking components and manage the locking system in a current software environment.
NOTE
This manual does not describe individual SimonsVoss locking components.
You must consult the quick guides and manuals for the individual components to understand individual components.
Note that you must also update other software (e.g. LSM MOBILE, CommNode server and
WaveNet Manager) when you update the LSM software.
LSM 3.5 SP2 Basic update (Manual)
2. Meaning of the text formatting
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2 Meaning of the text formatting
This documentation uses text formatting and design elements to facilitate understanding. The table explains the meaning of possible text formatting: button Example
Example
Example
Example
[Example]
"Example"
| Example |
Example
Example
▼ Example
"Example"
"Example"
Example
Example
Example
Example
[Example] checkbox
Option
Tab
Name of a displayed window
Upper programme bar
Entry in the expanded upper programme bar
Context menu entry
Name of a drop-down menu
Selection option in a drop-down menu
Area
Field
Name of a (Windows) service
Commands (e.g. Windows CMD commands)
Database entry
MobileKey type selection
LSM 3.5 SP2 Basic update (Manual)
3. Preliminary remarks
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3 Preliminary remarks
Observe the procedure and the system prerequisites. If you have any questions, please contact your retail specialist or your contact person in
Software Support before updating (see Help & Contact).
You must always carry out LSM installations or updates while logged on as an administrator with administrator rights.
The required drivers are installed automatically if the patch update installation file is used.
LSM 3.5 SP2 Basic update (Manual)
4. Preparation
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4 Preparation
Administrator rights are required for the update.
4.1 Import data
1. Import all data from the gateways in your virtual network.
2. Import all data from your mobile devices.
4.2 Backing up the database manually
1. Log on as the Windows user who also manages locking system management.
2. Launch LSM.
3. Click the Setup button ( ).
9 The setup opens.
4. Click the button Advanced .
9 Window "Setup" opens.
5. Use the dropdown menu ▼ Project: to select your project.
LSM 3.5 SP2 Basic update (Manual)
4. Preparation
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6. Click the button Backup
9 Backup is created.
7. Click on the OK button.
9 Window "Setup" closes.
8. Copy the created backup (.zip) to a separate data carrier.
NOTE
The backup is saved to C:\ProgramData\SimonsVoss\Repository by default.
LSM 3.5 SP2 Basic update (Manual)
5. Installation of new software
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5 Installation of new software
1. Start the setup file as administrator.
2. Follow the setup's instructions.
3. Accept the end user license agreement to process with the installation.
4. Start the LSM.
Register LSM [
11]
).
LSM 3.5 SP2 Basic update (Manual)
6. Register LSM
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6 Register LSM
LSM needs to be registered. A registration file is created for this purpose and sent to a designated email address. You will then automatically receive a reply which contains your personal licence file. You can use this licence file to register LSM with the modules that you ordered.
Procedure
ü LSM installation is implemented.
ü Delivery note with registration information is on hand.
ü Sending mails is possible.
1. In the tab | Help | click on the Registration button.
9 The Registration window opens.
2. Click on the Edit button.
9 The Edit registration window opens.
3. Complete the form.
LSM 3.5 SP2 Basic update (Manual)
6. Register LSM
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4. Make sure the correct edition is selected (example: Business).
5. Click on the Apply button.
9 The data record is saved.
6. Click on the Produce licence query button.
LSM 3.5 SP2 Basic update (Manual)
7. Click on the Yes button to accept the query prompt.
6. Register LSM
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8. Complete the form (LSM consignment number in LSM-xxxxxx format; order number in Axxxxxx format).
9. Click on the OK button.
9 The RGO file is created.
9 The Explorer window will open.
LSM 3.5 SP2 Basic update (Manual)
10. Save the RGO file to a directory of your choice.
6. Register LSM
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11. Click on the OK button.
9 The standard email client will open. An email is automatically generated with the RGO file attached.
12. If the RGO file is not attached, then attach it manually.
13. Send an email with the RGO file to [email protected].
9 Reply is automatically sent with the LIC file attached.
14. Save the LIC file to a directory of your choice.
15. Switch back to LSM.
LSM 3.5 SP2 Basic update (Manual)
16. Click on the Read in licence file button.
6. Register LSM
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9 The Explorer window will open.
17. Select the LIC file.
18. Click on the Open button.
19. Click on the OK button to accept the prompt notice.
20.Re-start LSM.
9 Registration is implemented.
LSM 3.5 SP2 Basic update (Manual)
7. Backing up the database automatically
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7 Backing up the database automatically
Create resp. edit the batch script with a text editor to save the database automatically. Alternatively use the LSM installation toolbox.
The commands and the corresponding timeouts for Smart.XChange and the transponder terminal are optional:
net stop Smart.XChangeService /y resp. net start
Smart.XChangeService /y
net stop TransTermSvr /y resp. net start TransTermSvr /y
You only need those if you actually use the services. Save the file with the extension .bat to the SimonsVoss folder. This batch script performs the following actions:
1. Stops services which use the database
2. Removes old backup
3. Copies database to the backup directory
4. Restarts services
Content of the batch script: net stop VNHostSvr /y timeout /t 30 net stop SVCommNodeSvr /y timeout /t 30 net stop TransTermSvr /y timeout /t 30 net stop Smart.XChangeService /y timeout /t 30 net stop Advantage /y timeout /t 30 rmdir /s /q C:\SimonsVoss\sv_backup\ md C:\SimonsVoss\sv_backup\ xcopy C:\SimonsVoss\sv_db\*.* C:\SimonsVoss\sv_backup\ /s /c /e net start Advantage /y timeout /t 30 net start VNHostSvr /y timeout /t 30 net start SVCommNodeSvr /y timeout /t 30 net start TransTermSvr /y timeout /t 30 net start Smart.XChangeService /y
Instad of the paths
C:\SimonsVoss\sv_backup\
and
C:
\SimonsVoss\sv_db\*.*
enter your own paths resp. network paths to your database respectively to your backup directory.
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7. Backing up the database automatically
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In order to create backups use the Windows built-in task planner to execute this batch script regularly (ideally daily). Select the created script to be executed. No further parameters are necessary.
Please note:
Default settings for security options
Execution with the "system" account instead of an administrator account
Enable: Execute independently of whether users are logged in or not
Enable: Do not save the password
Enable: Execute with the highest privileges
Contact your IT department. They are the system owner and therefore responsible for the correct execution of the backup jobs and the archivation of the backups.
LSM 3.5 SP2 Basic update (Manual)
8. Completion
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8 Completion
Use the backup file that you generated (
Backing up the database automatically [
16]
) to create a task to automatically back up the
database directory in Windows Task Scheduler. Test it once it is created.
LSM 3.5 SP2 Basic update (Manual)
9. LSM Mobile version update
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9 LSM Mobile version update
Please note that the LSM Mobile update version must correspond to the version which SimonsVoss has explicitly matched to the LSM software version.
9.1 LSM MOBILE PC version update
You do not need to uninstall the old version of your LSM Mobile.
Start the setup file of the current version and follow the instructions.
LSM 3.5 SP2 Basic update (Manual)
10. Service pack update
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10 Service pack update
10.1 General information
The installation of LSM software updates (e.g. service packs) is described below. Software updates sometimes contain new functions and improved stability. It is thus recommended to implement regular updates at all times.
10.2 Preliminary remarks
Observe the procedure and the system prerequisites. If you have any questions, please contact your retail specialist or your contact person in
Software Support before updating (see Help & Contact).
You must always carry out LSM installations or updates while logged on as an administrator with administrator rights.
The required drivers are installed automatically if the patch update installation file is used.
10.3 Import data
1. Import all data from the gateways in your virtual network.
2. Import all data from your mobile devices.
10.4 Backing up the database manually
1. Log on as the Windows user who also manages locking system management.
2. Launch LSM.
3. Click the Setup button ( ).
9 The setup opens.
4. Click the button Advanced .
9 Window "Setup" opens.
LSM 3.5 SP2 Basic update (Manual)
10. Service pack update
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5. Use the dropdown menu ▼ Project: to select your project.
6. Click the button Backup
9 Backup is created.
7. Click on the OK button.
9 Window "Setup" closes.
8. Copy the created backup (.zip) to a separate data carrier.
NOTE
The backup is saved to C:\ProgramData\SimonsVoss\Repository by default.
10.5 Procedure
1. Install the service pack with administrative rights.
9 Installation is up to date.
2. If you don't have writing access to the database's folder: The model database has to be modified before the LSM is used (see Adjust model database).
LSM 3.5 SP2 Basic update (Manual)
10. Service pack update
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10.5.1 CommNode server update
10.5.1.1 Procedure
1. Go to your software installation package.
2. Open the folder which contains your LSM installation.
9 You will also find the set-up file for the CommNode server there.
3. Execute the set-up file.
4. Follow the installation routine instructions.
9 The CommNode server, the CommNode and the VN server are now installed.
10.5.1.2 CommNode server configuration
A connection is required to the LSM database to launch the CommNode server service. This is set up using three XML configuration files.
Generating the configuration files
1. Start LSM and log on to the database.
2. Network menu/Communication nodes/Config files
3. Copy the 3 configuration files onto the server into the CommNode server installation directory (default path: C:\Program Files
(x86)\SimonsVoss\CommNodeSvr_3_5).
4. Execute install_CommNodeSvr.bat using administrator rights. The
SimonsVoss CommNode server service is now registered.
5. Launch the SimonsVoss CommNode server service on Windows Control
Panel/Administration/Services.
10.6 Completion
Use the backup file that you generated (
Backing up the database automatically [
16]
) to create a task to automatically back up the
database directory in Windows Task Scheduler. Test it once it is created.
LSM 3.5 SP2 Basic update (Manual)
11. Help and other information
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11 Help and other information
Information material/documents
You will find detailed information on operation and configuration and other documents on the website:
https://www.simons-voss.com/en/documents.html
Software and drivers
Software and drivers can be found on the website:
https://www.simons-voss.com/en/service/software-downloads.html
Declarations of conformity
You will find declarations of conformity and other certificates on the website:
https://www.simons-voss.com/en/certificates.html
Technical support
Our technical support will be happy to help you (landline, costs depend on provider):
+49 (0) 89 / 99 228 333
You may prefer to send us an email.
[email protected]
FAQs
You will find information and help in the FAQ section:
https://faq.simons-voss.com/otrs/public.pl
Address
SimonsVoss Technologies GmbH
Feringastr. 4
D-85774 Unterfoehring
Germany
This is SimonsVoss
SimonsVoss, the pioneer in remote-controlled, cable-free locking technology provides system solutions with a wide range of products for SOHOs, SMEs, major companies and public institutions. SimonsVoss locking systems combine intelligent functionality, high quality and awardwinning design Made in Germany.
As an innovative system provider, SimonsVoss focuses on scalable systems, high security, reliable components, powerful software and simple operation. As such,
SimonsVoss is regarded as a technology leader in digital locking systems.
Our commercial success lies in the courage to innovate, sustainable thinking and action, and heartfelt appreciation of employees and partners.
SimonsVoss is a company in the ALLEGION Group, a globally active network in the security sector. Allegion is represented in around 130 countries worldwide (www.allegion.com).
Made in Germany
SimonsVoss is truly committed to Germany as a manufacturing location: all products are developed and produced exclusively in Germany.
© 2022, SimonsVoss Technologies GmbH, Unterföhring
All rights are reserved. Text, images and diagrams are protected under copyright law.
The content of this document must not be copied, distributed or modified. More information about this product can be found on the SimonsVoss website. Subject to technical changes.
SimonsVoss and MobileKey are registered brands belonging to SimonsVoss Technologies
GmbH.
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