Avtech room alert 32e/w User manual
إعلان
إعلان
Room Alert ® 32E
/
W
Temperature & Environment Monitoring... Made Easy!
Phone
401
.
628
.
1600
Fax
401
.
628
.
1601
Web
AVTECH
.
com
User’s Guide &
Reference Manual
AVT-150401-06
Protect Your Facility...
TM
Don’t Wait Until It’s Too Late!
Install Room Alert Monitors
The Most Advanced, Easy-To-Use, Reliable & Affordable Monitors Available To...
MONITOR, ALERT... LOG, GRAPH... VIEW, REPORT... MANAGE, PROTECT...
Digital Temperature
Digital Outdoor Temperature
Digital Fluid Temperature
Digital Humidity
Main / UPS Power
Flood / Water
Current Loops (Amperage)
Extreme Temperature
Heat Index (Feels Like)
Smoke / Fire
Fuel / Water Tank Level
Air Flow, Sound, Light
Motion, Room Entry
Panic Button, Security
Light Towers, Relay Switches
Wireless Sensor Hubs
Network Cameras
Analog Power & Temp Sensors
Switch Sensors
Dry Contacts
Low Voltage Sensors
AVTECH Software, Inc. Sales 888.220.6700 Store EnvironmentMonitor.com Web AVTECH.com
On behalf of the entire team at AVTECH, we say, “Thank You!” It is our privilege to serve you, our valued customer.
Copyright Information
© Copyright 1988-2015 AVTECH Software Inc.
All Rights Reserved. No part of this book may be used or reproduced for commercial benefi t in any form or by any means, or stored in a database or retrieval system, without prior written permission of AVTECH Software Inc., except in the case of brief quotations embodied in articles and reviews. Making copies of any part of this book for any purpose other than your individual use is a violation of United States copyright laws and international treaty provisions. For information or additional copies, contact AVTECH Software Inc., as directed below. Printed in the United States of America.
Warning and Disclaimer
This publication is shipped as is, without warranty of any kind, either express or implied. While every precaution has been taken in the preparation of this publication, the publisher and authors assume no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information or instructions contained herein. It is further stated that the publisher and authors are not responsible for any damage or loss to your data or equipment that may result directly or indirectly from your use of this publication and the related hardware & software. Nothing on any AVTECH web site or in documentation shall be construed as conferring any license under any of the AVTECH Software (AVTECH) or any third party’s intellectual property rights, whether by estoppel, implication, or otherwise.
Trademark Acknowledgements
AlertScript, AVTECH, the AVTECH Logo, AVTECH Software, the AVTECH System Manager Character, AVTECH.
com, AVTECHSoftware.com, Environment Alarm, “Environment Monitoring Made Easy!”, EnvironmentMonitor.com,
“GoToMyDevices.com”, “IT Environment Monitoring Made Easy!”, MUPS, Device Discovery, Device ManageR, “Protect
Your Facility... Don’t Wait Until It’s Too Late!”, “Protect Your IT Environment... Don’t Wait Until It’s Too Late!”, Room
Alert, Room Alert Signal Tower, Signal Tower, RoomAlert.com, TemPageR, TemPageR.com and “Temperature Monitoring
Made Easy!”, WiSH, and WiSPR, are trademarks or registered trademarks of AVTECH Software Inc. Any other trademarks, product or company names mentioned herein are the property of their respective owners and used strictly for the purpose of identifying compatibility. AVTECH Software Inc. cannot attest to the accuracy of any other organization’s ownership claim to a trademark and use of any trademark in this publication should not be regarded as affecting the validity of any trademark or service mark.
Special Thanks
We would like to recognize fi eld test participants, our inhouse support staff and the entire software & hardware development teams for their contributions and assistance in completing this manual.
Sales, Support & Contact Information
To receive further information or assistance regarding this publication, or any AVTECH product or service, please contact:
Headquarters AVTECH Software Inc.
16 Cutler Street, Cutler Mill
Warren, RI 02885-2761 USA
Phone
Sales
Fax
401.628.1600
888.220.6700
401.628.1601
Email [email protected]
Web AVTECH.com
EnvironmentMonitor.com
GoToMyDevices.com
AVT-150401-06
Room Alert 32E
Table of Contents
The Room Alert 32E ID Box .....................................................................................................4
Step 2: Open And View Your Room Alert 32E In Your Web Browser ...................................9
AVTECH Software, Inc.
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Room Alert 32E
How To Download Firmware & Software Updates From AVTECH.com ..............................51
How To Discover Room Alert 32E When Your Network Blocks UDP Broadcasts ...............52
2
AVTECH.com
Protect Your
Facility… Don’t Wait Until It’s Too Late!
AVTECH Software, Inc.
Room Alert 32E
Introduction To Room Alert 32E
The Room Alert 32E is AVTECH’s flagship product that has more of everything to give you the most complete monitoring solution. With the Room Alert 32E, AVTECH brings you Temperature & Facilities Environment Monitoring... Made Easy.
In addition to its three (3) internal sensors—one (1) temperature, one (1) humidity and one (1) internal power—the Room Alert 32E has thirty (30) external ports: eight (8) external digital, sixteen (16) external switch, two (2) relay output, two (2) analog input, and two (2) Light Tower
& Relay Adapter ports. Our wireless model, the Room Alert 32W, comes in a Room Alert 32E enclosure and has an additional external coaxial port for its antenna.
Install your unit with minimal planning and less hassle.
Get up and running in minutes with easy “Plug and Play” setup.
Use Power over Ethernet to install even where no DC power is available.
Mount Room Alert 32E in a rack, on a wall or ceiling or on a table top.
Get access from anywhere over the web.
Configure, monitor and operate Room Alert 32E with its easy-to-use built-in web interface.
Significantly expand its functionality with AVTECH’s Device ManageR, the powerful software bundled FREE with all Room Alert monitors.
Have the flexibility to monitor with any SNMP-enabled 3 rd
-party monitoring application.
Know immediately when physical conditions change.
Set alert thresholds for the built-in and bundled external temperature sensor from -40° to
185° F (-40° to 85° C).
Set alert thresholds for the built-in humidity sensor from 5% to 95% relative humidity.
Monitor the on/off status of the critical power source with the built-in power sensor.
Increase your security with the bundled external Room Entry Sensor.
Alert multiple contacts on your team when thresholds are exceeded.
Receive alert notifications by email, email-to-SMS and more on a computer or mobile phone.
Expand your options as your needs evolve.
Extend your reach by adding 7 more external digital sensors up to 100 feet away and 15 more external switch sensors up to 900!
Monitor 2 analog sensors using the built-in analog input ports.
Automatically turn on/off electrical devices, such as air conditioners or generators, using the
2 built-in relay output ports and/or by adding Relay Switch Sensors (with adapters).
Use the 2 Light Tower & Relay Adapter ports to add Light Towers or Relay Switch Sensors.
Explore your options further with your AVTECH Product Specialist.
AVTECH Software, Inc.
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Room Alert 32E
Room Alert 32E/32W Package Contents
The standard Room Alert 32E package includes:
One (1) Room Alert 32E ID Box
One (1) Ethernet Cable (10')
One (1) External Digital Temperature Sensor
One (1) External Room Entry Switch Sensor
One (1) Room Alert 32E User’s Guide & Reference Manual (You’re reading it now.)
One (1) Package Of Literature & Additional Information
The Room Alert 32W (wireless) package includes all of the above, plus:
One (1) Internal Wireless Assembly & Coaxial Port
One (1) External Antenna w/13' Cable & Magnetic Mount
One (1) External Wireless Sensor Hub (WiSH)
The Room Alert 32E ID Box
Front
WiSH
Signal Strength
LEDs
(RA32W only)
Alarm
LEDs
Power Status
LED
Ethernet
Port
Back
Wireless Coaxial Port
(RA32W only)
Digital
Ports
(8)
PoE, WLAN
& GSM
LEDs
Light Tower &
Relay Adapter
Ports
(2)
Relay
Output
Ports
(2)
Analog
Input
Ports
(2)
Switch
Sensor
Ports
(16)
Reset
Button
Power
Port
On/Off
Button
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Room Alert 32E
Front
Power Status LED
An LED indicates the power status to Room Alert 32E.
Green = Main or POE power
Red = Internal UPS power
Ethernet Port
An RJ-45 PoE-enabled port connects Room Alert 32E to your network via an RJ-45 network cable.
Digital Sensor Ports
Eight (8) standard RJ-11 jacks connect any AVTECH digital sensor to your Room Alert 32E via a standard
RJ-11 (straight through) telephone cord.
WiSH Signal Strength LEDs (Wireless Model Only)
Three (3) LEDs indicate the signal strength of the last
WiSH or WiSPR sensor to communicate with your
Room Alert 32W:
3 = Strong signal
1 = Weak signal
POE, WLAN & GSM LEDs
Three (3) LEDs indicate “in use” status of:
Built-in PoE
WLAN (in wireless models)
GSM (coming in future models)
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Room Alert 32E
Digital, Switch & Wireless LEDs
Light Tower & Relay Adapter Port
Three (3) LEDs light red or green to indicate alarm or clear status of Digital, Switch or WiSH (wireless model only) sensors:
Green = Clear
Red = Alarm
A standard RJ-11 jack connects a Light Tower &
Relay Adapter to your Room Alert 32E via a standard
RJ-11 (straight through) telephone cord.
Back
Relay Output
Two (2) sets of contacts connect any low-voltage device to your Room Alert 32E via standard speaker wire.
Analog Input
Two (2) set of contacts connect any low-voltage analog sensor to your Room Alert 32E via standard speaker wire.
Coaxial Port (Wireless Model Only)
A coaxial jack connects your Room Alert 32W to the included wireless antenna via the antenna’s built-in coaxial cable.
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Room Alert 32E
Switch Sensors
Reset Button
Sixteen (16) sets of dry contacts connect Room Alert
32E to any AVTECH switch sensor or dry contact on a device (e.g., HVAC, generator, pump, fan, etc.) via standard speaker wire or low-voltage 2-wire cable.
Switch Sensor Port 1 is shown here.
A small push button resets Room Alert 32E to factory default settings. (Please push softly.)
On Off Button
A push button turns the Room Alert 32E’s internal battery back-up on and off.
Power Port
A standard power port connects Room Alert 32E to an electrical outlet with any AVTECH International
Power Adapter.
NOTE
Look for the AVTECH logo. Using another power adapter could damage the Room Alert 32E’s circuit board and void the warranty. If you need one, purchase it online at AVTECH.com
. AVTECH has an international power adapter with a compatible plug style for each and every country.
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Room Alert 32E
How To Install Your Room Alert 32E
Step 1: Connect Your Room Alert 32E Hardware
If Your Network Is Power Over Ethernet (PoE) Enabled
Connect one end of a standard Ethernet cable to the Room Alert 32E’s Ethernet port.
Connect the other end to a PoE-enabled network jack.
Front
That’s it! Your Room Alert 32E is now powered and discoverable on your network.
If Your Network Is Not Power Over Ethernet (PoE) Enabled
A. Connect To Your Network First
Connect one end of a standard Ethernet cable to the Room Alert 32E’s Ethernet port.
Connect the other end to a network jack.
Front
B. Then Connect To A Power Source
Plug one end of AVTECH’s International Power
Adapter into the Room Alert 32E’s power port.
Plug the other end into a surge-protected power source.
Back
Your Room Alert 32E is now powered and discoverable on your network!
B
A
NOTE
Use only AVTECH’s International Power Adapter. Others could damage the Room Alert 32E and void your warranty. If you don’t have one, please visit our online store at AVTECH.com
.
8 AVTECH Software, Inc.
Step 2: Open And View Your Room Alert 32E In Your Web Browser
With The Built-In Interface
Room Alert 32E
Enter your Room Alert 32E’s IP address in your web browser’s address bar to access the interface.
OR
With Device ManageR For Advanced Functionality
Download and install AVTECH’s Device ManageR via your customer account at
AVTECH.com/Downloads .
Launch it in your web browser at http://localhost:8080 .
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Room Alert 32E
Step 3: Install Additional Components
Connect Included External Sensors
Room Alert 32E and 32W Models
AVTECH’s Digital Temperature Sensor and Room Entry Sensor, shown here, come standard with the Room Alert 32E and 32W packages.
Digital Temperature Sensor Room Entry Sensor
1
Proximity
Switch
2
Magnet
Leads
Room Alert 32W Model Only
AVTECH’s wireless model, the Room Alert 32W, comes with the external sensors above, plus the External Antenna w/ 13' Cable & Magnetic Mount and a Wireless Sensor Hub (WiSH).
External Antenna w/13' Cable &
Magnetic Mount
Wireless Sensor Hub
Please install these items according to the Installation Notes that accompany them.
The Room Alert 32W has a capacity to monitor ten (10) Wireless Sensor Hubs (WiSH) and/or
Wireless Sensor Hub & Powered Relays (WiSPR).
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Room Alert 32E
Connect Other Compatible Components
If you purchased additional components that are compatible, install them according to the
Installation Notes included with them.
NOTE
and Alarm Options in this manual
for instructions on viewing and configuring your external sensors.
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Room Alert 32E
How To Use Room Alert 32E’s Web Interface
You may configure your Room Alert 32E through its built-in web interface. To access the interface, you may either:
Select your Room Alert 32E in Device ManageR and click the “Open Web” button. or
Type the IP address of your Room Alert 32E monitor directly into the address bar of your web browser.
Your Room Alert 32E’s web interface has 4 tabs:
Status
Settings
Help
About
Status
To view your Room Alert 32E’s current sensor status, click Status in the navigation bar at the top of your screen.
12 AVTECH Software, Inc.
Room Alert 32E
Current Sensor Status Bar
Below the Status tab is the “Current Sensor Status Bar,” where you may view basic information about your Room Alert 32E and make temporary adjustments to the sensor display.
You may find your Room Alert 32E’s name, current date & time, and MAC address here.
To determine if your Room Alert 32E’s firmware is current, you may click Room
Alert 32E vX.X.X
at the right.
TIP
Your Room Alert 32E must be connected to the internet to check firmware versions.
To temporarily modify the refresh interval of the “Status” screen while viewing, which is 60 seconds (i.e., every 1 minute) by default, you may enter a value in seconds in the “Update Every” field. Click outside the field to temporarily commit the change.
To temporarily toggle the temperature scale between Fahrenheit (F) and Celsius (C), click Fahrenheit or Celsius .
NOTE
Refer to the Advanced section in this manual for instructions on
setting the default status page refresh rate and temperature scale for Room Alert 32E.
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Room Alert 32E
Sensor Display Area
In the main viewing pane of the Status tab is the “Sensor Display Area.” Here you may view the current readings for your sensors, which are displayed in a grid on the screen as follows.
Relay Output (2)
Internal Sensors
Temp & Humidity (1); Analog Input (2) when enabled in Settings; Power (1)
Digital Sensors (8)
When enabled in Settings:
Light Tower or
Relay Switch (2)
Switch Sensors (16)
Wireless Sensors Room Alert 32W only
NOTE
Sensors connected to the Analog Input ports and Light Tower/Relay
Switch ports do not appear in Status until you enable them in the
Settings screen. Refer to Settings in this manual for instructions.
14 AVTECH Software, Inc.
Room Alert 32E
With each sensor are displayed the status icons and labels, which you may configure in
Settings Sensors .
Status Icons
Green circle with “” mark…....... Sensor is in a clear state.
Grey circle……………………...... Sensor has no alarm threshold set.
Red circle with “X” mark…........... Sensor is in an alarm state.
Settings
To access your Room Alert 32E’s settings, click Settings in the navigation bar at the top of your screen.
TIP
AVTECH Software, Inc.
You’ll see a prompt for your username and password whenever you click Settings . If you have not set up a password for your
Room Alert 32E, simply click OK without entering anything.
15
Room Alert 32E
Network
Navigate to Settings Network to open the “Network Settings” screen.
Device Name
To rename your Room Alert 32E:
1. Select the automatically-assigned name in “Device Name” and enter a new one of up to
15 alphanumeric characters.
2. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
3. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
IP Address Configuration—DHCP
To obtain an IP address automatically using DHCP:
1. Select Obtain IP Address Automatically .
2. Typically, leave the “BOOTP,” “DHCP,” and “AutoIP” at their default, Enabled .
3. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
4. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
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Room Alert 32E
IP Address Configuration—Static IP
To assign a static IP address:
1. Select Use The Following IP Configuration .
2. In “IP Address,” enter the new static IP address.
3. In “Subnet Mask,” enter the subnet mask.
4. In “Default Gateway,” enter the gateway IP address.
5. In “DNS Server IP,” enter the DNS server IP address.
6. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
7. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
TIP
Make sure that you do not use an IP address that is already assigned to another device. Also, set the IP address within your current subnet range; otherwise, you may not be able to discover your Room Alert 32E.
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Room Alert 32E
Ethernet Configuration
Typically, you may leave the “Ethernet Configuration” section at the defaults, which are shown below, for immediate use of Room Alert 32E.
However, if you connect your Room Alert 32E to a managed switch that controls your network traffic, you may need to change these settings:
1. In “MTU Size,” you may leave the default, 1024, or enter a value as low as 512.
2. You may uncheck “Auto Negotiate” and choose:
For “Speed,” 100 Mpbs or 10 Mbps.
For “Duplex,” “Full” or “Half.”
3. In “Gratuitous ARP Broadcasts,” you may leave the default, “Enabled,” or choose
“Disabled.”
4. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
5. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
18 AVTECH Software, Inc.
Room Alert 32E
SMTP Email
You may configure your Room Alert 32E to send alerts via email and email-to-SMS.
Navigate to Settings SMTP Email to open the “Email Settings” screen.
1. Check Email Enabled .
2. Leave the Email Footer Enabled checked to include AVTECH contact information with email messages.
3. Check Use SMS to send a shorter email with a reduced character count.
4. In “Mail Server Port,” enter your mail server’s SMTP port. The default is 25, a commonly-used port.
5. In “Timeout,” you may leave the default, 5 seconds, or enter another interval.
6. In the “Mail Server” field, enter the domain name or IP address of your mail server.
7. In the “Return Address (From)” field, enter an email address that resides on your mail server. This is the address alert messages will come from.
8. In “Display URL,” you may leave the default, which is the IP address and port of your
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Room Alert 32E
Room Alert 32E, or overwrite it with another IP address.
Authentication (Optional)
9. If your mail server requires SMTP authentication, check Enable Authentication .
10. In “Username” and “Password,” enter a valid username and password for your mail server that will facilitate authentication.
TIP
Your password cannot be more than 11 alphanumeric characters.
Email Recipients (Separated By Comma)
11. In “Email Addresses,” enter the email and email-to-SMS addresses that you’d like to send alerts to. Separate each address with a comma.
Email address: [email protected]
Email-to-SMS address: [email protected]
Addresses separated by commas: [email protected], [email protected], etc.
12. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
13. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
When your Room Alert reboots, return to the Email Settings screen and click Send Test Email to send a test email to the addresses you entered in Email Recipients.
TIP
If your test email is not received successfully, check your mail server’s SMTP relay settings, which must allow anonymous
SMTP relay messages. If you entered a domain name for the
Mail Server Address, you may need to rename it to the IP address or assign a static IP setting and have a DNS server IP address set.
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Room Alert 32E
Simple Network Management Protocol (SNMP)
Because your Room Alert 32E is fully SNMP-compliant, you have the option to monitor it with a 3 rd -party monitoring application capable of performing SNMP queries. You may configure the
Room Alert 32E to send SNMP Traps in response to a change in alarm states to up to three host systems running 3 rd
-party SNMP monitoring applications.
If you use a 3 rd -party SNMP monitoring application:
Obtain the Room Alert 32E MIB files through your customer account at
AVTECH.com/Downloads and load them into your SNMP monitoring application.
Otherwise, your application cannot properly translate the data it receives in the
SNMP Trap.
Ensure that your application uses SNMPv1.
Note that your Room Alert communicates with your SNMP monitoring application using the standard port for the SNMP protocol, 161.
Navigate to Settings SNMP to open the “SNMP Settings” screen.
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Room Alert 32E
SNMP Configuration
To begin configuring your Room Alert 32E for SNMP:
1. In “Community Name,” you may leave the default SNMP protocol community name—
“public”—or enter a new name.
TIP
The community name you assign here must match the one in your 3 rd -party SNMP monitoring application.
2. You may leave “Contact (sysContact)” blank or enter a person’s name to specify who is receiving the information.
3. You may leave “Location (sysLocation)” blank or enter the location of your Room Alert
32E monitor.
4. You may click Use 2 digit SNMP if you prefer to receive values in 2-digit rather than
4-digit format.
TIP
Room Alert 32E sends values to your 3 rd -party SNMP monitoring application in 4-digit format by default. 78.55° F, for example, appears as 7855. In 2-digit format, your values are truncated, not rounded to the nearest number. In this example,
78.55 would appear as 78.
5. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
6. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
22 AVTECH Software, Inc.
Room Alert 32E
SNMP Sending Configuration
You may configure your Room Alert 32E to send SNMP Traps in response to a change in alarm state to up to three host systems running 3 rd -party SNMP monitoring applications. Each host system you enter in these fields will receive the same SNMP Traps simultaneously.
To configure your Room Alert to send SNMP Traps:
1. In “Trap Send IP 1,” enter the IP address of the host system that runs your 3 rd
-party
SNMP monitoring application.
2. In “Trap Sent IP 2” and “Trap Send IP 3,” you may enter the IP addresses of other host systems that run 3 rd
-party SNMP monitoring applications, or leave the default, 0.0.0.
3. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
4. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
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Room Alert 32E
Sensors
You may configure alert thresholds for the internal temperature, external digital, external analog and external switch sensors connected to your Room Alert 32E in this screen. Your Room Alert
32E sends alerts based on these thresholds.
NOTE
For more information about AVTECH sensors and accessories, please refer to the Appendix at the back of this manual or visit the
Sensors and Accessories sections of AVTECH.com
.
Navigate to Settings Sensors to open the Sensor Settings screen.
24 AVTECH Software, Inc.
Room Alert 32E
NOTE Notice the “Alarm Profile” drop-down menu next to each sensor.
If you have a Light Tower or Relay Switch Sensor connected to your Room Alert via a Light Tower & Relay Adapter, you may
configure Alarm Profiles. Please refer to the Alarm Options
section in this manual for further information.
General Alarm Configuration
In “Degrees Within Threshold Before Alarm Is Cleared,” you may leave the default, 1, or enter a value between 0.1 and 25.5.
You may use this feature to adjust how close your digital temperature sensor readings must get to a high or low threshold before their alarms clear. For example, with the default setting here of 1º and a high threshold of 80º, your temperature sensor will alarm when the temperature rises above
80º and clear when it falls below 79º; likewise, with a low threshold of 60º, the sensor will alarm when the temperature falls below 60º and clear when it rises above 61º.
Internal Sensor Alarm Configuration (Internal Temperature & Humidity Sensor)
You may configure alert thresholds for the Internal Temperature & Humidity Sensor in the
“Internal Sensor Alarm Configuration” field. The temperature range is -40° to 185° F (-40° to
85° C), and the humidity range is 5% to 95 %RH.
1. In “Sensor Label,” you may leave the default label, “Internal Sensor,” or rename it to something more descriptive, such as “Int Temp & Hum.”
2. The “Alarm On” field is set at the defaults of “Temperature (F)” and “Humidity (%RH).”
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Room Alert 32E
NOTE
Refer to the Advanced section in this manual for instructions on
setting the default temperature scale.
3. Enter values in the “High” and “Low” field to set high and low temperature and humidity thresholds. Your Room Alert will generate alerts in response to these thresholds.
4. Enter a value in the “Adjust” field to calibrate the Internal Temperature & Humidity
Sensor if its readings differ from known values at that location.
5. In “Use Alarm Profile,” which controls devices connected through the Light Tower &
Relay Adapter Ports, you may leave the default, “Profile 1,” or choose another profile from the drop-down menu.
NOTE
Configure Alarm Profiles in the Alarm Options screen of your
web interface. Refer to the Alarm Options section in this manual
for detailed instructions.
6. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
7. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
Sensor 1 – 8 Alarm Configuration (External Digital Sensors)
You may configure alert thresholds for the eight (8) external digital sensors in the “Sensor 1–8
Alarm Configuration” fields.
In the sample screen below, you see the included external Digital Temperature Sensor in Sensor
1 (which corresponds to the 1 st
digital sensor port). Sensors 2 and 3 are shown in their default state when those digital ports are unused. Sensors 4 through 8 are not shown.
Notice that the web interface detects the type of digital sensor automatically and enters it in
“Sensor Type.”
26 AVTECH Software, Inc.
Room Alert 32E
1. In “Sensor Label,” you may leave the default label, “Sensor 1,” or rename it to something more descriptive, such as “Ext Temperature.”
2. The “Alarm On” fields automatically match the type of sensor you connect. In this example, the “Alarm On” setting is Temperature.
3. Enter values in the “High” and “Low” field to set high and low thresholds. Your Room
Alert 32E will generate alerts in response to these thresholds.
4. Enter a value in the “Adjust” field to calibrate your digital sensor if its reading differs from a known value at that location.
5. In “Use Alarm Profile,” which controls devices connected through the Light Tower &
Relay Adapter Ports, you may leave the default, “Profile 1,” or choose another Alarm
Profile from the drop-down menu.
NOTE
Configure Alarm Profiles in the Alarm Options screen of your
web interface. Refer to the Alarm Options section in this manual
for detailed instructions.
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Room Alert 32E
6. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
7. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
TIP
The options in these fields vary slightly depending on the type of digital sensor you connect.
Analog Sensor Settings
You may configure your 0-5 VDC analog sensor in these fields. In the example below, we are configuring AVTECH’s Current Loop.
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Work from right to left to configure the Analog Sensor.
1. In the set of fields on the right of the screen, click “Enable” to turn on the “Reference,”
“Scale” and “Units” fields.
In “Reference,” enter values from 5 to 0 that represent the “High” and “Low” points of your analog sensor’s output signal range. In the case of the Current Loop, which outputs a signal of 0-5 VDC, we’ve left the default values.
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In “Scale,” enter the “High” and “Low” points of the scale you want the “Reference” reading to be converted to. In our Current Loop example, we would like to convert 0-
5 volts to 0-10 amps, so we’ve replaced the default of 5 in “High” with 10 and left the default of 0 in “Low.”
In “Units,” enter a 1- to 3-character label for the unit type that your readings will be measured in. If you are measuring amperage, as with the Current Loop, you might enter “A” or “Amp,” for example. Note that this field is merely a label and does not affect any of the calculations.
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The “High” and “Low” fields in “Analog Sensor Settings” can hold up to 6 characters total. With the custom scale enabled, you may enter positive and negative whole numbers. With the custom scale disabled, you may enter positive numbers up to 1 decimal place.
2. In the set of four fields to the left of the screen, click “Enabled” to enable the sensor on the Room Alert web interface and Device ManageR software.
In “High” and “Low,” you may leave the default, 0—which means no alarm is configured—or enter values of up to 6 characters that fall within the “Scale” range from the previous step. In our example, we entered a conversion scale of 0 to 10
(amps) in the previous step for the Current Loop, and we’ve chosen to generate alarms at the high and low thresholds of 6 and 2 (amps). Note that if you decided not to enable the “Reference,” “Scale” and “Units” fields in the previous step, you must enter numbers within the range 0 to 5 (for 0-5 VDC).
In “Sensor Label,” you may leave the default, “Analog Sensor 1” or choose something more descriptive, such as “Current Loop” or “Cryogenic Temp.”
3. In “Use Alarm Profile,” which controls devices connected through the Light Tower &
Relay Adapter Ports, you may leave the default, “Profile 1,” or choose another Alarm
Profile from the drop-down menu.
NOTE
If you have a Light Tower or Relay Switch Sensor connected to your Room Alert, you may configure Alarm Profiles. Please refer
to the Alarm Options section in this manual for further
information.
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Room Alert 32E
4. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
5. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
External Switch Sensor Settings 1–16
You may configure the alert state for the 16 external switch sensors in the “Switch Sensor
Settings” fields. Shown below are the default settings.
Your Room Alert 32E monitors your switch sensors for an “Open” or “Closed” circuit state.
Room Alert defaults to alarming on “Closed,” as you can see above; you may, however, need to change that depending on your sensor. AVTECH’s Motion Sensor, for example, is “Open” when it detects movement and “Closed” when it doesn’t; in that case, you’d likely want to configure the sensor to alarm on “Open” or when motion is detected.
The Alarm And Clear State Of Your Switch Sensor
To determine the alarm and clear state of your sensor, you may either refer to its Installation
Note or see for yourself by physically connecting your sensor to your Room Alert and then observing what happens to its circuit state in the Status page.
After you connect your sensor and before you configure it in the Settings page, follow these steps:
1. Click the Status tab at the top of your screen in the web interface.
2. Scroll down to the Switch Sensors and look at the circuit state of the channel you connected your sensor to. If you connected your sensor to the first switch sensor port on
Room Alert, look at Channel 1; if you connected it to the second, look at Channel 2, etc.
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3. Notice the circuit state of Switch 1. It should show the normal state, which in this case is “Closed.”
(Ignore the red color coding for now. We haven’t configured the sensor yet, so it’s still set at the default: alarm on closed.)
4. Now put the sensor into an alarm state. To put a Motion Sensor into an alarm state, for example, wave your hand in front of it.
5. Look at the circuit state at the same time. You should see it switch to the opposite of normal. In this example, if normal is “Closed,” you see the alarm state as “Open.” (Again, ignore the green color coding for now.)
Now that you’ve checked what “Open” and “Closed” mean on your switch sensor, navigate to
Settings Sensors to configure your options in “Switch Sensor Settings”:
1. In “Sensor Label,” you may leave the default, “Switch 1” (2, 3 or 4) or enter something more descriptive, such as “Ext Motion” or “Main Entry.”
2. In “Alarm On,” select the alarm state (“Open” or “Closed”), which you determined on the “Status” page. In our example, the alarm state is “Open.”
3. In “Use Alarm Profile,” which controls devices connected through the Light Tower &
Relay Adapter Ports, you may leave the default, “Profile 1,” or choose another Alarm
Profile from the drop-down menu.
NOTE
If you have a Light Tower or Relay Switch Sensor connected to your Room Alert, you may configure Alarm Profiles. Please refer
to the Alarm Options section in this manual for further
information.
4. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
5. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
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Room Alert 32E
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For any of the switch sensor sets you leave unused on your
Room Alert 32E, choose Disabled from the “Alarm On” dropdown menu to avoid confusion or false alerts.
Internal Power Sensor Alarm Configuration
You may configure the power sensor that is built in to the Room Alert 32E here. This internal power sensor triggers on loss of main power and can send a notification while the battery backup keeps the monitor powered for a short time.
1. In “Sensor Label,” you may leave the default “Power Sensor” or enter something more descriptive, such as “RA32 Power.”
2. In “Alarm Power On Loss,” you may leave the checkbox filled in if you wish to receive an alert when your 32E loses its main power source. Otherwise, you may uncheck it.
3. In “Alarm Profile,” which controls devices connected through the Light Tower & Relay
Adapter Ports, you may leave the default, “Profile 1,” or choose another Alarm Profile from the drop-down menu.
4. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
5. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
Advanced Sensor Configuration
You may configure your Room Alert to send an alert if any of the 8 external digital sensors are disconnected from the unit. This checkbox is blank by default.
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1. Check Trigger Alarm If Sensor Is Disconnected? if you want to receive an alert if an external digital sensor becomes disconnected. This check box is blank by default.
2. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
3. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
Alarm Options
Navigate to Settings Alarm Options to open the Alarm Options screen. Here you may configure devices connected through your 2 Light Tower & Relay Adapter ports and your Room
Alert 32E’s 2 built-in relay output ports.
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Room Alert 32E
Light Tower/Relay 1 – 2 Configuration
In “Light Tower / Relay Configuration,” you may configure devices connected to your
Room Alert 32E via the Light Tower & Relay Adapter.
A Light Tower & Relay Adapter gives you the option to add an AVTECH Light Tower, Light
Tower w/Audio or Relay Switch Sensor. You may also connect a low-voltage device directly to the available relay port.
Shown here is a sample configuration:
Room Alert
32E
+
RJ-11
Cable
+
Light Tower
& Relay Adapter
+
Light Tower
Custom Cord
+
Light Tower w/Audio
NOTE
The Light Tower w/Audio in this configuration can be replaced with a standard Light Tower or Relay Switch Sensor. For more information about AVTECH sensors and accessories, please refer to the Appendix at the back of this manual or visit the Sensors &
Accessories sections of AVTECH.com
.
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In this example, we’ll configure a Light Tower w/Audio in “Light Tower / Relay 1.”
1. In “Light Tower / Relay Label,” you may leave the default, “Light Tower 1” or enter your own, such as “Server Rm RYG.”
2. In “Connected Light Tower / Relay,” select the appropriate option from the choices in the drop-down menu. For this example, we are choosing Red/Yellow/Green w/Audio for the Light Tower w/Audio.
3. Once you choose your device, the “Alarm Profiles” grid beneath it expands. Here you may select “On” or “Off” from the drop-down list for each feature of the device.
In the “On Boot” column: Select what each feature does response to the Room Alert
32E rebooting. The default is “Off.”
In the “Profile 1 – 5” columns: Create up to 5 different sets of on/off actions to associate with sensors when they go in and out of an alarm state. The default for each feature is “Off.”
4. Above, you see the grid for the Light Tower w/Audio (including the built-in relay port on the Light Tower & Relay Adapter). For our example, we’ve configured Profile 1 and
Profile 2 out of the 5 available profiles.
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The alarm options available in the “Feature” column vary depending on the device you select.
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Room Alert 32E
Relay 1 – 2 Action Configuration
Here you may set the devices connected through the built-in relay output ports to turn on or off in response to your Room Alert 32E rebooting or its sensors going in and out of alarm state.
In this example, we’ll configure Relay 1.
1. In “Sensor Label,” you may leave the default, “Relay 1,” or enter something more descriptive, such as “Server Rm AC.”
2. In the “On Boot” column, you may select what the relay output does in response to the
Room Alert 12E rebooting. The default is “Off.”
3. In the “Profile 1–5” columns, you may create up to 3 different sets of on/off actions to associate with sensors when they go in and out of an alarm state. In this example, we’ve configured Profile 1 and left Profiles 2 through 5 at the default of “None.”
Associate Alarm Profiles With Sensors
Each sensor is set at “Profile 1” by default: the Light Tower, built-in LTA Relay, Relay Switch
Sensor and built-in Relay Output execute Profile 1 when that sensor goes into an alarm state.
Once you have configured at least 1 more profile, you may associate it with a sensor. When that sensor goes into an alarm state, the features of those devices react by turning on or off.
In our example, we will associate Profile 1 with our external Digital Temperature Sensor and
Profile 2 with our external Room Entry sensor.
1. Navigate to Settings Sensors .
2. Find your sensor’s interface and choose the profile you’ve configured from the dropdown list in “Use Alarm Profile.” Note that the default for all sensors is Profile 1.
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3. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
4. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
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Alarm Profiles do not affect email alerts.
WiSH Sensors
Navigate to Settings WiSH Sensors to access your wireless sensor hubs. A Wireless
Sensor Hub (WiSH) is included with Room Alert 32W. AVTECH also offers a Wireless Sensor
Hub & Powered Relay (WiSPR). Your web interface automatically detects WiSH and/or WiSPR hubs that are in range. Below you see the WiSH Sensor Settings screen at defaults and detecting a WiSH or WiSPR sensor.
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Room Alert 32E
123456789012
38
1. In “WiSH Sensor,” choose the discovered WiSH you want to configure from the dropdown list. In this example, we’ve chosen WiSH Sensor 1.
2. In “Sensor Label,” you may leave the default, “WiSH Sensor 1,” or enter something more descriptive, such as “Server Rm WiSH.”
3. In “Serial,” the interface automatically detects and displays the WiSH sensor’s serial number. In this example, WiSH Sensor 1’s serial number is 123456789012
4. Record this number on the label on the bottom of your sensor so you’ll know which physical WiSH corresponds to what you’re seeing in the interface.
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Room Alert 32W can support up to 10 WiSH or WiSPR hubs at one time. This adds a capacity of 40 additional sensors. Visit the
Sensors section of AVTECH.com to purchase additional WiSH or WiSPR hubs.
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Room Alert 32E
AVTECH – WiSH (Power)
Sensor works with Room Alert 32W and 26W only.
Do NOT leave powered when not in use.
Serial #
123456789012 vX.X
AVTECH.com * 401.628.1600
5. Only click Reset This WiSH Sensor if you wish to clear your current WiSH settings and change them back to the defaults.
Configuring internal, external digital and external switch sensors has been covered in this
manual in the Sensors section; please refer back to that section for instructions on configuring
sensors connected to the WiSH, or look specifically at the sub-sections listed below:
Internal Sensor Alarm Configuration
Please refer to Internal Sensor Alarm Configuration in this manual for instructions on
configuring the WiSH’s internal temperature sensor.
External Digital Sensors (Sensors 1 & 2 Alarm Configuration)
Please refer to Sensor 1-8 Alarm Configuration in this manual for instructions on
configuring the external switch sensor you connect to the WiSH.
NOTE
Refer to the Advanced section in this manual for instructions on
setting the default temperature scale.
External Switch Sensor Alarm Configuration
Please refer to External Switch Sensor Settings 1-16 in this manual for instructions on
configuring the external switch sensors you connect to the WiSH.
6. In “Alarm Profile,” which controls devices connected through the Light Tower & Relay
Adapter Ports, you may leave the default, “Profile 1,” or choose another Alarm Profile from the drop-down menu. The Profile you choose here applies to all sensors connected to the WiSH: its internal, external digital and external switch sensors.
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Room Alert 32E
NOTE
If you have a Light Tower or Relay Switch Sensor connected to your Room Alert via a Light Tower & Relay Adapter, you may
configure Alarm Profiles. Please refer to the Alarm Options
section in this manual for further information.
7. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
8. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
Repeat the steps above for each discovered WiSH. A maximum of ten WiSH or WiSPR hubs can be used with each Room Alert 32W monitor.
Please see the next section, WiSH Options, for more configurable WiSH features.
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WiSH Options
Navigate to Settings WiSH Options to access advanced options and filters for each
Wireless Sensor Hub (WiSH) or Wireless Sensor Hub & Powered Relay (WiSPR).
123456
Advanced WiSH Sensor Options
1. In “Enable WiSH Lost Communications Alarms,” you may leave the box checked, which is the default, or disable it by unchecking the box.
2. In “WiSH Timeout (10-254),” you may enter the number of packets to allow Room Alert to miss before an alarm is generated. You may enter a value between 10 and 254; the default it 10. This prevents false alerts if the wireless signal is temporarily interrupted.
3. In “WiSH Sensors Enabled (0-10),” you may specify the maximum number of WiSH or
WiSPR units you want to monitor. You may leave the default, 10, or enter a lower number.
WiSH Sensor Filter Configuration
In this section, you may block your Room Alert 32W from communicating with some or all of your WiSH sensors. You may need this feature if you want only certain WiSHes recognized.
1. In “Enable WiSH Sensor Filter,” check the box to enable filtering. It is disabled
(unchecked) by default.
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Room Alert 32E
2. In “Allowed WiSH Sensors,” you see a list of WiSHes recognized by your Room Alert
32W. To block a certain WiSH, perform these steps:
Click on the WiSH to highlight it.
Select Accept Changes at the bottom of the page to move that WiSH to the
“Blocked WiSH Sensors” box.
3. Then select Save Settings in the navigation bar to the left. Your Room Alert 32W will automatically reboot and commit your changes.
To unblock that WiSH, perform the same steps on it, moving it from the “Blocked WiSH
Sensors” box back to the “Allowed WiSH Sensors box.”
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Security
By default, the Room Alert 32E does not require log in credentials; you may, however, create a password for your Room Alert 32E for extra security.
Navigate to Settings Security to open the “Security Settings” screen.
1. In “Web Password,” you may create a log in password of up to 15 alphanumeric characters for your Room Alert 32E.
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Use only letters and numbers in your log in password —no special characters, please.
2. Re-enter the password in the “Confirm Password” field to verify.
3. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
4. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
NOTE
If you forget your password, you can reset your Room Alert 32E
settings to the factory defaults. Please see the How To Reset
Room Alert 32E To Factory Defaults section of this manual for
more information. There is no other alternative.
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Room Alert 32E
Advanced
You may configure a number of advanced options here, including Status screen defaults, Device
ManageR “Push,” time & date, and trace output.
Navigate to Settings Advanced to open the “Advanced Settings” screen.
Status Page Configuration
You may set defaults for the Status screen here.
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Room Alert 32E
1. In “Refresh Rate (seconds),” enter the number of seconds you would like the Status screen to refresh at. You may enter a value from 5 to 65535. The default is 60 seconds
(i.e., every 1 minute).
2. In “HTTP Port,” you may change the port number your web browser uses to connect to your Room Alert’s web interface. It uses port 80 by default.
3. In “Temperature Scale,” you may choose “Fahrenheit” or “Celsius” from the drop-down list. “Fahrenheit” is the default.
4. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
5. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
Device ManageR Push Configuration
By default, Device ManageR queries your Room Alert 32E for sensor values at defined intervals.
However, you may configure your Room Alert 32E to proactively send sensor updates to Device
ManageR by enabling “Device ManageR Push.”
Enabling “Device ManageR Push” is an advantage for two reasons:
Your Room Alert 32E can communicate with Device ManageR without triggering any firewalls between the two. Firewalls typically allow out-going connections while blocking in-coming connections.
Your Room Alert 32E can immediately send an update to Device ManageR when it detects an alarm, regardless of any intervals you have configured either in this section or in the Device ManageR discovery interval.
To enable Push to Device ManageR from your Room Alert 32E:
1. Select Enable Device ManageR Push .
2. In “Server IP Address,” enter the IP address of Device ManageR’s host system.
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Room Alert 32E
3. In “Server Port,” enter the port Device ManageR uses. The default is 8080.
4. In “Push Interval,” choose the number of minutes you would like between pushes from the drop-down list.
5. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
6. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
Time & Date Configuration
You may set the time and date defaults for your Room Alert 32E here.
46
1. In “Time Zone,” select your time zone from the drop-down list. Greenwich Mean Time
(GMT) is the default.
2. In “Time Display,” you may select the 12- or 24-hour format from the drop-down list.
The 24-hour setting is the default.
3. In “Time Format,” you may select either the MM/DD/YY and DD/MM/YY date format from the drop-down list. Month first is the default.
4. Select Daylight Savings if you would like your Room Alert 32E time setting to compensate by +1 hour for daylight savings time.
5. In “Time Server IP,” you may leave Room Alert’s default Network Time Protocol
(NTP) server IP address, 198.82.1.201, or enter another time server IP address.
6. However, if you’d rather enter your NTP hostname, such as “time.nist.gov,” click
Resolve hostname?
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Room Alert 32E
When the “DNS Resolver” dialog box opens, enter the hostname of your time server and click Resolve.
After the resolver successfully translates the hostname into an IP address, click Insert to put that IP address into the “Time Server IP” field in the Advanced Settings screen.
7. In “Time Server Auto Refresh,” you may select how often Room Alert 32E automatically synchronizes with your time server.
You may leave the default, “24 Hours,” or choose another interval, as frequent as 10 minutes, from the drop-down list. You may also disable time synchronization by selecting Disabled from the drop-down list.
You may manually synchronize the time by clicking Update Now. Clicking this button does not affect the “Auto Refresh” interval.
8. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
9. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
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Room Alert 32E
Trace Configuration
You may configure your Room Alert 32E for trace output, which is useful for troubleshooting.
Trace output shows the communication between your Room Alert 32E and your mail server, as well as other information, such as the current firmware version, IP address, MAC address, and requests to web pages.
To configure trace output:
1. Select Enable Tracing .
2. In “Trace Port,” you may leave the default port, 143, or enter another port number.
3. Click Accept Changes at the bottom of your screen to temporarily save your settings.
You may now navigate to another screen; however, if you close the web interface before the next step, you will lose your changes.
4. Click Save Settings in the navigation bar to the left of your screen. Your Room Alert
32E will automatically reboot and commit your changes.
You may then use any standard telnet or terminal application to view the trace on the configured port.
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Help
Click the Help tab to open the Room Alert 32E Help screen, which provides helpful links and contact information for AVTECH support resources.
Day Month Year
You may find the version number and release date of the firmware that is installed on your Room
Alert 32E on this screen. To check if your Room Alert 32E has the most current version, select
Click Here To Check For Updates .
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Your Room Alert 32E must be connected to the internet to check for newer firmware versions. Thank you.
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Room Alert 32E
About
Click the About tab to open the Room Alert 32E About screen, which provides helpful links and contact information for AVTECH sales and support resources.
Day Month Year
You may find the version number and release date of the firmware that is installed on your Room
Alert 32E on this screen. To check if your Room Alert 32E has the most current version, click
Click Here To Check For Updates .
TIP
Your Room Alert 32E must be connected to the internet to check for newer firmware versions. Thank you.
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Updating & Troubleshooting Your Room Alert 32E
How To Download Firmware & Software Updates From AVTECH.com
Software and firmware updates are available to licensed customers with current “Maintenance
Support & Update Service” (MSUS). To download:
1. Go to AVTECH.com/Downloads , or click Downloads on the menu bar at the top of the screen at AVTECH.com
.
2. In the Downloads page, enter the following user account information in the “Customer
Access” box:
Your username, which is the email address we have on file for you
Your organization’s password.
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Your user account information (download username & password) was emailed to you when you purchased your Room
Alert 32E. This can be emailed to you again upon request.
3. Click Login .
4. Once you’ve logged in, you’ll see which software and firmware products you are currently enabled for. To download, click the Download Now button next to the appropriate product.
How To Update Room Alert 32E’s Firmware
1. Download and save the most recent firmware update for Room Alert 32E from your customer account at AVTECH.com/Downloads .
2. Open AVTECH’s Device ManageR. (If you don’t already have it installed, download it from your customer account.)
3. Select the Room Alert 32E option under the Device Status tab in the navigation bar to the left of your screen.
4. Click the Update Firmware link shown under the product name (or the Update
Firmware button shown at the top of the screen).
5. Then follow the on-screen instructions to complete the update.
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Room Alert 32E
TIP IMPORTANT: Be sure that there are no web browsers accessing your Room Alert 32E monitor from anywhere on your network before uploading the firmware as this could cause the firmware update to be incomplete or become corrupted.
How To Discover Room Alert 32E When Your Network Blocks UDP Broadcasts
If your network blocks UDP broadcast packets on port 30718, AVTECH’s Device ManageR might not be able to automatically locate the Room Alert 32E monitor.
To manually discover your Room Alert 32E, use the Advanced Discovery option in AVTECH’s
Device ManageR Application:
1. Open AVTECH’s Device ManageR. (If you don’t already have it installed, download it from your customer account at AVTECH.com/Downloads .)
2. Navigate to Advanced Discovery under the “Device Status” tab in the navigation bar to the left of your screen.
3. In the “Advanced Discovery Options” dialog box, click Manually Add Device/s Via
IP Address .
4. Enter your Room Alert 32E’s IP address or the range of IP addresses assigned to DHCP devices on your network.
5. Click Begin Scan , which initiates a TCP scan on port 30718.
6. When the scan is complete, click Close Window and your Room Alert 32E should be automatically added to the list of discovered devices.
How To Reset Room Alert 32E To Factory Defaults
You may need to reset your Room Alert 32E to factory defaults if:
You are moving it to a new location and it must be reconfigured.
It has been assigned invalid network settings and is therefore inaccessible.
You have lost your Room Alert 32E’s password.
If your Room Alert 32E is accessible on the network, to reset it to factory defaults:
1. Navigate to Settings in the web interface.
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2. Click Reset Defaults in the navigation bar to the left.
3. Click Yes when prompted with “Are you sure you want to Reset Factory Defaults?”
4. Your Room Alert 32E will automatically reboot and attempt to obtain an IP address via
DHCP.
5. To automatically discover your Room Alert 32E on your network, open AVTECH’s
Device ManageR. (If you don’t already have it installed, download it from your customer account at AVTECH.com/Downloads .)
If your Room Alert 32E is not accessible on the network, to reset it to factory defaults:
1. With your Room Alert 32E connected to the network and powered on, press and hold the reset button for at least 10 seconds until the left LED over the network jack turns off and then on again.
2. Your Room Alert 32E will automatically reboot and attempt to obtain an IP address via
DHCP.
3. To automatically discover your Room Alert 32E on your network, open AVTECH’s
Device ManageR. (If you don’t already have it installed, download it from your customer account at AVTECH.com/Downloads .)
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IMPORTANT: When you reset to factory defaults, you lose all of your previously configured settings, including password security.
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Room Alert 32E
Introduction To AVTECH’s Device ManageR
Device ManageR is AVTECH’s all-in-one software solution for the discovery, management, monitoring, alerting, logging, graphing, automatic action and more of AVTECH’s physical environment monitoring hardware and Axis network cameras.
Manage Unlimited Room Alert & TemPageR Montiors
Control all of your Room Alert and TemPageR units from a single web browser interface, accessible from anywhere by internet.
Take automatic corrective actions, run scripts and notify unlimited contacts on the device of their choice.
Use dashboard widgets to customize your interface and display the information most important to you in real time.
Automatically log and graph all of your sensor data for a comprehensive history of environmental conditions. Control the log file size automatically.
Manage Unlimited Network Cameras
View all of your Axis camera displays simultaneously—and control who has access!
Automatically email Axis camera snapshots in response to alert conditions.
Customize your alerts with links to your Axis cameras for one-click access to real-time video.
E xpand Device ManageR’s Functionality With Plugins
Send customized reports with advanced statistics according to a schedule or in response to alert conditions. Modify according to each user’s needs.
Log off, shut down, reboot and execute commands on
Windows and Linux / Unix systems across your network.
Automatically text or call contacts with alerts using a text, voice or GSM (satellite) modem.
A license for Device ManageR is included FREE with the purchase of any AVTECH environment monitor. Download it now from your customer account at
AVTECH.com/Downloads .
54 AVTECH Software, Inc.
How To Purchase AVTECH Products
AVTECH products are available for purchase around the world and used in 179 countries. You can purchase through your favorite reseller , direct from AVTECH, or online through our store. When ordering * from AVTECH, we are happy to accept your organization’s purchase order (PO), as well as payment via credit card or wire transfer. Most orders ship the same or next business day.
Resellers: Order Through Your Favorite Reseller - Ask them to contact AVTECH on your behalf.
AVTECH has an established and professional network of Resellers world-wide and can set up new
Resellers in minutes.
Phone: 888.220.6700
/ 401.628.1600 (9-5 EST) - Call AVTECH direct and ask to speak with a
“Product Specialist”. They can take your order by phone for immediate processing or provide you with an immediate PDF quote by email. If you are outside of the U.S.A. or Canada, please ask to speak with an “International Product Specialist” as they can address international shipping and customs concerns.
Website: EnvironmentMonitor.com
(Anytime) - Place your order online at anytime through the
AVTECH store for immediate processing. International money rates are available online to view pricing and make payment in your local currency. Combination specials are available on our store.
Email: [email protected] (Anytime) - Send your organization’s purchase order (PO), completed and scanned quote form or order instructions to AVTECH via email. We prefer to receive POs in PDF format although can accept Word and Excel formats if necessary. Other fi le formats are not accepted.
Fax: 401.628.1601 (Anytime) - Send your purchase order (PO), completed quote form or order instructions to AVTECH via fax at any time. Faxes are received in a secure facility.
Contact Us
AVTECH Software, Inc.
16 Cutler Street, Cutler Mill
Warren, RI 02885-2761 USA
Sales: 888.220.6700
Phone: 401.628.1600
Fax: 401.628.1601
Visit Us & Our Store
AVTECH.com
RoomAlert.com
GoToMyDevices.com
EnvironmentMonitor.com
Most Orders Ship the Same or Next Business Day
* NOTE: International orders ship when payment in U.S.D. is received. Wire transfer or credit card payment is preferred.
Checks must be in U.S.D., include a U.S. routing code, and drawn on a U.S. bank. Thank you.
Trademarks
© Copyright 1988-2015
AVTECH Software, Inc.
All Rights Reserved Worldwide.
AVTECH, AVTECH Software
AVTECH.com, AVTECHSoftware.com,
Device ManageR, EnvironmentMonitor.com,
‘Environment Monitoring Made Easy!’,
GoToMyDevices.com, ‘Protect Your Facility...
Don't Wait Until It's Too Late!’, Room Alert,
RoomAlert.com, WiSH, WiSPR,
TemPageR & TemPageR.com.
Extended Service & Support
GoToMyDevices is the primary online venue for customers working with Room Alert monitors and includes the services previously provided through our Maintenance Support & Update Service (MSUS) program. It will allow:
• AVTECH's 30 Day Satisfaction Guarantee on new purchases
• Coverage under AVTECH's hardware Limited Warranty service
• Download access to licensed fi rmware, software & MIBs
• Access to U.S. based technical support services
• Access to your product specialist or reseller
• Tracking of order shipments from fulfi llment to delivery location
• Subscription setup and ongoing management
• Management of your contact and billing information
During your active subscription to GoToMyDevices, AVTECH will make all of the above available to the subscriber and those people they share their subscription with. However, GoToMyDevices is more than just a source for downloads, technical support and managing your account. It is AVTECH’s advanced cloud solution for monitoring Room Alert devices… the world’s most popular IT & facilities environment monitors. GoToMyDevices enables anyone to use Room Alert monitors, regardless of their skill level or technical capabilities. Even better, users enjoy the same look and feel from any mobile device, whether they use a phone, tablet, laptop or desktop computer. Check it out and see for yourself why many of the worlds leading corporations call it, “the best management platform of its class.”
GoToMyDevices allows users to monitor, alert, log, graph, view, report, manage and protect.
Privacy Promise
AVTECH does not sell or share your email or other contact information, however, AVTECH uses some email marketing because our prospects and customers consider it important and convenient. When we do, AVTECH provides customers with an easy means to decline further email of that type.
Current Versions
To confi rm your organization is running current software and fi rmware verisons or to download these versions for any licensed AVTECH product under Extended Service & Support, please visit www.AVTECH.com and look for the ‘Current Versions’ box on the ‘Downloads’ page.
Technical Support services are available 9-5 EST Monday through Friday. The best way to start a support request is by opening a ticket online at GoToMyDevices.
Cloud: GoToMyDevices.com
Website: AVTECH.com/Support
Email: [email protected]
Phone: 888.220.6700
/ 401.628.1600
Tell Us Your Story
We truly want to know when we do well and when we miss expectations. Working to provide the best products and services means making changes that typically succeed and sometimes fall short. Please email us your feedback at
It is always appreciated. Thank you.
AVTECH.com
Protect Your Facility...
Don’t Wait Until It’s Too Late!
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رابط عام للمستند
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