ECOFLOW River Portable Power Station User manual

EcoFlow RIVER User Manual

DISCLAIMER

Read all safety tips, warning messages, terms of use, and disclaimers carefully. Refer to the terms of use and disclaimer at https://ecoflow.com/pages/terms-of-use and stickers on the product before use. Users take full responsibility for all usage and operations. Familiarize yourself with the related regulations in your area. You are solely responsible for being aware of all relevant regulations and using EcoFlow products in a way that is compliant.

EcoFlow RIVER （ Hereinafter referred to as RIVER ）

CONTENTS

1.

Specifications

2. Safety Instructions

2.1 Usage

2.2 Disposal Guide

3. Getting Started

3.1 Product Details

3.2 LCD Screen

3.3 General Product Usage

3.4 AC Charging

3.5 Solar Charging

3.6 Car Charging

3.7 APP

3.8 X-Boost

3.9 Emergency Power Supply (EPS)

4. FAQs

5. Troubleshooting

6. What’s In the Box

7. Storage & Maintenance

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1. Specifications

General Info

Net Weight

Dimensions

Capacity

Certification

Wi-Fi

Approximately 11 lbs

11.3in x 7.3in x 7.7in

288Wh 28.8V

UL Standard, CE, FCC, RoHS, RCM

Supported

Output Ports

AC (x3)

Pure Sine Wave, 600W (Surge 1200W),

120V~ (60Hz)

Max Device(s) Power Supported by X-Boost

USB-A (x2)

USB-A Fast Charge (x1)

USB-C (x1)

Car Charger(x1)

DC5521 Output (x2)

1800W

5V 2.4A 12W max, per port

5V 2.4A 9V 2A 12V 1.5A 18W Max, per port

5/9/12/15/20V 5A 100W max, per port

13.6V 10A, 136W max

13.6V 3A, per port

* Car charger shares power with the DC5521 output port, offering a maximum output of 136W.

Input Ports

AC Charge

AC Input Voltage

Solar Charger

Car Charger

X-Stream Fast Charge 250W max

100-120V~ 60Hz

10-25V 12A, 200W max

Supports 12V Battery, 8A

Battery Info

Cell Chemistry

Shelf Life

Cycle Life

Protection

Lithium-ion

1 year (after a full charge)

800 cycles to 80%+ capacity

Over Voltage Protection, Overload Protection, Over

Temperature Protection, Short Circuit Protection,

Low Temperature Protection, Low Voltage Protection,

Overcurrent Protection

Environmental Operating Temperature

Optimal Operating Temperature

Discharge Temperature

Charge Temperature

Storage Temperature

68°F to 86°F

-4°F to 140°F

32°F to 113°F

-4°F to 113°F （ optimal: 68°F to 86°F ）

* Whether the product can be charged or discharged depends on the actual temperature of the battery pack.

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2. Safety Instructions

2.1 Usage

1. Do not use the product near a heat source, such as a fire source or a heating furnace.

2.

Avoid contact with any liquid. Do not immerse the product in water or get it wet. Do not use the

product in rain or humid environments.

3. Do not use the product in an environment with strong static electricity/magnetic fields.

4. Do not disassemble the product in any way or pierce the product with sharp objects.

5.

Avoid using wires or other metal objects that may result in a short circuit.

6.

Do not use unofficial components or accessories. If you need to replace any components or

accessories, please visit official EcoFlow channels to check relevant information.

7.

When using the product, please strictly follow the operating environment temperature specified in

this user manual. If the temperature is too high, it may result in a fire or explosion; if the temperature

is too low, the product performance may be severely reduced, or the product may cease to work.

8.

Do not stack any heavy objects on the product.

9.

Do not lock the fan forcibly during use or place the product in an unventilated or dusty area.

10.

Please avoid impact, falls, or severe vibrations when using the product. In case of a severe external

impact, turn off the power supply immediately and stop using the product. Ensure the product is

well fastened during transportation to avoid vibrations and impacts.

11.

If you accidentally drop the product into water during use, please place it in a safe open area, and

stay away from it until it is completely dry. The dried product should not be used again, and should

be properly disposed of according to Section 2.2 below. If the product catches fire, we recommend

that you use the fire extinguishers in the following order: water or water mist, sand, fire blanket, dry

powder, and finally a carbon dioxide fire extinguisher.

12.

Use a dry cloth to clean off dirt on the product ports.

13.

Rest the product on a flat surface to avoid damages caused by the product falling over. If the

product is overturned and severely damaged, turn it off immediately, place the battery in an open

area, keep it away from combustible matter and people, and dispose of it in accordance with local

laws and regulations.

14.

Ensure that the product is kept out of reach of children and pets.

2.2 Disposal Guide

1.

If conditions permit, make sure that the battery is fully discharged before disposing it in a designated

battery recycling bin. The product contains batteries with potentially dangerous chemicals, so it is

strictly prohibited to dispose of it in ordinary trash cans. For more details, please follow the local laws

and regulations on battery recycling and disposal.

2.

If the battery cannot be fully discharged due to a product failure, please do not dispose of the

battery directly in the battery recycling box. In such case, you should contact a professional battery

recycling company for further processing.

3.

Please dispose of over-discharged batteries that cannot be recharged.

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3. Getting Started

3.1 Product Details

LCD Screen

USB-A Output Port

LED Light

ON/OFF Button

IOT Button Main Power Button

USB-C 100WOutput Port

USB Power Button

USB-A Fast Charge

Output Port

AC Power Button

Ventilation Fan

AC Output Sockets

X-Stream AC

Charging Input Port

Overload Protection Switch

Solar/Car Charging Input Port

Power Earth Screw

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3.2 LCD Screen

Remaining Charge/

Discharge Time

Extra Battery

Indicator

Remaining Battery Percentage

Battery Failure Warning

Battery Level Indicator High Temperature Warning

Low Temperature Warning

Fan Indicator

Input Power

Output Power

Overload Warning

State of Charge

Wi-Fi Status

AC Output

USB-A Output

12V DC Output Indicator

USB-C Output

Battery Level Indicator: The indicator will repeatedly fill while charging. If product is at 0% charge, the indicator will flash to warn you.

Wi-Fi Status: After pressing the IOT button for 3 seconds, the Wi-Fi status will flash on the LCD screen which indicates that the product is ready for pairing. There're two ways to connect the product with the App, either directly connect to the product's hotspot or using the Internet. If the App is successfully connected to the product's hotspot, the icon will keep flashing; if it is successfully connected to the

Internet, the icon will stay on.

* See Section 5 for more troubleshooting steps.

3.3 General Product Usage

Short Press to Turn On Long Press to Turn Off

Product On, Product Off, LCD Screen On

Short press the Main Power Button to turn on the product; the LCD Screen will light up and the battery level indicator icon will display.

The product enters sleep mode after 5 minutes of idle operation; the LCD Screen will automatically turn off. When the product senses any load change or operations, the LCD Screen will automatically light up. To turn the LCD Screen on or off, please short press the Main Power Button.

To power off the product, press and hold the Main Power Button.

The default product standby time is 2 hours. With other Power Buttons turned off and no other load access for 2 hours, the product will automatically shut down. The standby time can be set on the App.

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12V DC Output Port

With the Main Power Button turned on, short press the

12V DC Power Button to use the 12V DC Output port.

Short press the 12V DC Power Button again to turn it off.

With the 12V DC Power Button on, the product will not automatically shut down.

Short Press

12V DC Power Button

AC Output Port

With the Main Power Button turned on, short press the

AC Power Button to use the AC Output ports. Short press the AC Power Button again to turn it off.

The default standby time of the AC Output port is 12 hours.

Without any load access for 12 hours, the AC Power Button will automatically turn off.

Please turn off AC power button when not in use to save power consumption.

Short Press

AC Power Button

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3.4 AC Charging

EcoFlow’s X-Stream fast charge technology is specifically for AC charging, offering 250W of max input power. In case of unusual situations where the AC input current remains higher than 10A, the

X-Stream charging input port will initiate a self-protection function, and the Overload Protection

Switch on the product will automatically pop up. After confirming that there is no product failure, you can press the Overload Protection Switch to resume charging.

AC Charging Cable

<2 hrs Full Charge

X-Stream Fast Charging

250W Max input Power

3.5 Solar Charging

Users can connect solar panels in series as shown in the figure to recharge the product. The product supports 10-25V DC input, 12A max current, and 200W max charging power.

MC4

When using an EcoFlow solar panel to charge the product, please follow the instructions that come with the solar panel.

Before connecting the solar panel, please ensure that the solar panel’s output voltage is with in 25V to avoid product damages.

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3.6 Car Charging

Users can recharge the product through the Car Charging Input Port. It supports 12V car chargers and an 8A Max charging current.

Please charge using the car charger after you’ve started the car to avoid failure to start due to insufficient car battery. In addition, please make sure that Car Charging Input Port and the Car

Charging Cable are in good condition. EcoFlow takes no responsibilities for any losses or damages caused by failures to follow instructions.

3.7 APP

The EcoFlow App gives users the ability to control and monitor EcoFlow power stations remotely.

Read the EcoFlow App user guide and access the download link here: https://ecoflow.com/pages/ecoflow-app

Privacy Policy

By using EcoFlow Products, Applications and Services, you consent to the EcoFlow Term of Use and

Privacy Policy, which you can access via the "About" section of the "User" page on the EcoFlow App or on the official EcoFlow website at https://ecoflow.com/pages/terms-of-use and https://ecoflow.com/pages/privacy-policy

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3.8 X-Boost

With EcoFlow X-Boost technology, the product can power a 1800W Max device while the rated output power remains 600W, avoiding operation failure due to overload protection.

Under standard voltage conditions, the total maximum output of all AC output ports is 600W. With the X-Boost enabled, all AC output ports can power devices that require 1800W Max in total while the rated output power remains 600W. The X-Boost will be automatically enabled when the total output of all output ports exceeds 600W.

supports 1800W max devices while the rated output power is still 600W.

X-Boost Tips:

1. X-Boost is enabled by default; you can enable or disable it in the EcoFlow App.

2. X-Boost is not available when the AC output is turned on in a recharging state (in bypass mode)

and when X-Boost is disabled.

3. X-Boost is not applicable for all electrical appliances; it’s incompatible with appliances with strict

voltage requirements. Appliances with voltage protection (such as precise instruments) are not

supported. X-Boost mode is more suitable for heating devices. Please conduct your own tests with

your devices with X-Boost enabled.

3.9 Emergency Power Supply (EPS)

The product supports EPS. When you connect the grid power to the AC Input Port of the product through an AC Charging cable, you can power electrical devices through the AC Output Sockets (AC power will come from the grid and not the power station in this situation). In case of a sudden blackout, the product can automatically switch to the battery powered supply mode within 30ms. As a basic

UPS function, this function does not support 0ms switching. Please do not connect the product to any device that requires 0ms UPS, such as data servers and workstations. Please test and confirm the compatibility before using the product. We recommend that you only charge one device at a time and avoid using multiple ones at the same time to avoid overload protection. EcoFlow takes no responsibilities for any device failures or data losses caused by failures to follow instructions.

The EPS of the product only supports the following loads:below 600W.

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4. FAQs

1. What battery does the product use?

It uses high-quality lithium-ion battery.

2. What devices can the product’s AC output port power?

With 600W rated power and 1200W peak power, the product’s AC output port can power

most household appliances. Before you use it, we recommend that you confirm the power of the

appliances first and ensure the power sum of all loaded appliances is lower than the rated power.

3. How long can the product charge my devices?

The charging time is shown on the product’s LCD Screen, which can be used to estimate the

charging time of most appliances with stable power usage.

4. How can I know if the product is charging?

When it’s charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the

charging indicator icon begins to rotate with the remaining battery percentage and the input

power shown on the right of the circle.

5. How to clean the product?

Please gently wipe it with a dry, soft, clean cloth or paper towel.

6. How to store the product?

Before storing, please turn off the product first, and then store it in a dry, ventilated place at room

temperature. Do not place it near water sources. For long-term storage, please discharge the

battery to 30% and recharge it to 60% every three months to extend its battery life.

7. Can I bring the product on a plane?

No.

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5. Troubleshooting

Indicator

Icons Flash

together

Icons Flash

together

Icons Flash

together

Icons Flash

together

Icons Flash

together

Icons Flash

together

Problem

High Temperature

Discharge Protection

Low Temperature

Charge Protection

Low Temperature

Discharge Protection

Overload Discharging

Protection

Solution

Charging can be resumed automatically after the battery cools down.

The power supply can be resumed automatically after the battery cools down.

Charging can be resumed automatically after battery temperature rises above 41°F.

The power supply can be resumed automatically after the battery temperature rises above 10°F.

Battery Exclamation and

OVERLOAD icons flash together.

Disconnect all appliances, restart the RIVER, and add each appliance back in in turn. Please note that electrical appliances must be operated within rated power.

AC Output

Overload Protection

Normal operation will be resumed automatically after you remove the overloaded device and restart the product.

Electrical appliances should be used within rated power.

(Refer to X-Boost instructions to get more details about power limitations).

Icons Flash

together

Icons Flash

together

AC High

Temperature Protection

Please confirm whether the fan inlet and outlet are blocked, if not, normal operation will be resumed automatically after the product temperature drops.

AC Low

Temperature Protection

Normal operation will be resumed automatically after the product is used at optimum environmental temperatures.

Icon Flashes

Icons Flash

together

Icons Flash

together

Fan Blockage

Please check if the fan is blocked by foreign materials.

Car Charger

Overload Protection

Car Charger High

Temperature Protection

The product will resume normal operation automatically after you remove the device connected to the car charger.

After the product cools down, it will resume normal operation automatically.

Icon Stays On Battery Failure Contact EcoFlow Customer Service

If the Alarm Prompt shows on the product LCD screen during use and does not disappear after a restart, please stop using it immediately (do not try to charge or discharge).

If you require any other assitance, please contact EcoFlow Customer Service.

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6. What’s In the Box

RIVER AC Charging Cable (1.5m) Car Charging Cable

(1.5m)

Solar Charging Cable

(MC4 to XT60 Input)

DC5521-DC5525

Cable

User Manual and Warranty Card

7. Storage & Maintenance

1. Please use or store the product in an environment temperature between 68°F to 86°F, away from

water, heat, and other metal objects.

2.

For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months.

3. For safety, please do not store the product in an environment temperature higher than 113°F or

lower than 14°F for a long time.

4. If the remaining battery is less than 1% after you finish using the product, please recharge it to

60% before storing. If the product is left idle for a long time with severely low battery, irreversible

damages may be caused to the battery cell and the product service life will be shortened.

5.

If the product has been idle for too long and the battery is severely low, it will enter a deep sleep

protection mode. In such case, please charge the product before using it again.

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