KeyShot
and
RackShot
Ta c t i l e G r a p h i c C o n t r o l S u r f a c e s
Users Manual
KeyShot, RackShot, MCS-QuickShot, MCS-ClipShot, MCS-3800, MCS-3400 and
MCS-3000 are trademarks of JLCooper Electronics. All other brand names are
the property of their respective owners.
KeyShot and RackShot User’s Manual, Preliminary Edition (October 21, 2004)
Part Number 932096
2004 JLCooper Electronics, 142 Arena Street, El Segundo, CA 90245 USA
(310) 322-9990 ¬ (310) 335-0110 www.jlcooper.com
2
Table of Contents
Introduction................................................................................... 4
Unpacking...................................................................................... 5
Setup............................................................................................... 5
Installation ..................................................................................... 6
Connecting the KeyShot.............................................................. 6
Controller Modes of Operation ................................................... 7
Using as a Host Controller ........................................................... 7
Technical Reference...................................................................... 8
Connections................................................................................. 8
KeyShot Series RS-422 Interface Card................................... 8
KeyShot Series RS-232 Interface Card................................... 9
KeyShot Series USB Interface Card ....................................... 9
KeyShot Series Ethernet Interface Card ............................... 10
Troubleshooting ........................................................................ 19
Care and Service....................................................................... 20
3
Introduction
Thank you for purchasing the KeyShot or RackShot. These two
products allow you to control video, audio and show control
applications in an intuitive manner. No longer do you have to use a
mouse and keyboard to cue clips, you can now use a tactile
interface with graphic buttons in a compact size.
The KeyShot and RackShot are identical products in different
chassis. The KeyShot is housed in a compact desktop style
package that is intended to fit behind a computer keyboard. The
power and interface connectors are located on the right side to
allow the unit to sit flat against a wall or monitor. The RackShot is
housed in a 1U high rack mount enclosure.
The KeyShot and RackShot have numerous interface options.
Each has a slot to accommodate the smaller MCS-Interface Cards.
These are available in:
•
•
•
•
RS-232
RS-422
USB
Ethernet
4
Unpacking
When you receive your KeyShot or RackShot, you should receive
the following items:
•
•
•
KeyShot or RackShot
This Users Manual
Power supply appropriate for your location
If you have also purchased any optional MCS-Interface cards with
the KeyShot or RackShot, the card may be preinstalled.
Please take a moment to register your product at:
http://www.jlcooper.com
This will allow us to notify you of important updates and changes
to software or features.
Setup
An interface card, which communicates with the host or a
controlled device (VTR, switcher, etc), must be installed.
To install the interface card:
1. Unplug the power cable from the unit.
2. Remove 2 screws attaching the blank plate to the side of
the unit.
3. Slide Interface Card into unit.
4. Replace 2 screws that secure card to unit.
5
Installation
Connecting the KeyShot
Connecting the KeyShot is straightforward.
If you are using RS-422 to connect to your Odetics compatible
decks or video servers, install the RS-422 interface into the
interface slot. Make sure that the jumpers on the RS-422 interface
are set to “Machine”.
If you are using RS-232 to connect to a host computer, use a
standard, straight through, female to female, 9 pin D-Sub cable.
Do not use a null modem cable. Configure your host serial port to
communicate at 38400 bits/sec, 8 data bits, odd parity and one stop
bit.
If you are using USB to connect to a host computer, use a standard
USB A-B cable. A driver is available which maps the KeyShot or
RackShot to a serial port in Windows 95, 98, Me, 2000 and XP.
Consult your application documentation for more details to on how
configure your KeyShot or RackShot for your application. The
drivers can be downloaded from:
http://www.jlcooper.com/pages/downloads.html
If you are using Ethernet to connect to a host computer, use a
standard Ethernet cable. A driver is available which maps the
KeyShot or RackShot to a serial port in Windows 95, 98, Me, 2000
and XP. Consult your application documentation for more details
to on how configure your KeyShot or RackShot for your
application. The drivers can be downloaded from:
http://www.jlcooper.com/pages/downloads.html
6
Controller Modes of Operation
The KeyShot and RackShot can operate either as a generic
controller or as an Odetics controller.
As a generic controller, the KeyShot and RackShot connect to a
host computer, which acts on button presses and sends feedback to
the KeyShot or RackShot in the form of text or graphics on the 10
LCD buttons.
As an Odetics controller, the KeyShot or RackShot can control a
VTR, audio deck, video server that supports the Sony 9 pin P2 or
Odetics protocol. In the Odetics mode, an KeyShot Series RS-422
Interface Card must be installed.
To switch between the two modes of operation, press SHIFT and
F4 simultaneously. Turn the knob to scroll between the different
modes. When the desired mode is displayed, press SHIFT to select
that mode. The mode change occurs immediately.
Using as a Host Controller
Since the functionality of the KeyShot or RackShot is defined by
the host application, please refer to your host applications
documentation for details on how to use the KeyShot or RackShot
with your application.
7
Technical Reference
Connections
KeyShot Series RS-422 Interface Card
The RS-422 Interface is intended for operation with a VTR,
controller or a host computer. It provides the advantages of RS422, which allows for long cable runs. With low loss, low
capacitance cable, the RS-422 Interface Card can accommodate
cable runs up to 1km.
The RS-422 Interface has a female, 9 pin, D-Sub connector. The
interface can be configured to connect to either a deck or a host.
Five jumpers on the interface card configure the pinout. All five
jumpers must be places in either the “To Computer” or “To
Machine” position. The port is set to communicate at 38400
bits/sec, 1 start bit, 8 data bits, 1 stop bit and odd parity.
MCS-RS422 Interface Pinout
Setting on Card
1
2
3
4
5
6
7
8
9
“To Computer”
“To Machine”
Ground
Ground
Transmit A
Receive A
Receive B
Transmit B
Ground
Ground
not used
not used
Ground
Ground
Transmit B
Receive B
Receive A
Transmit A
Ground
Ground
Note: These signals are at the RS-422 Interface card.
8
KeyShot Series RS-232 Interface Card
The RS-232 Interface is intended for operation with a host
computer. It provides the advantages of a standard interface,
which is found on many computers.
The RS-232 Interface has a male D-Sub connector. The port is
configured to communicate at 1 start bit, 8 data bits, 1 stop bit and
odd parity. The port is set to communicate at 38400 bits/sec, 1
start bit, 8 data bits, 1 stop bit and odd parity.
MCS-RS232 Interface Pinout
1
2
3
5
6
8
DCD*
Transmit
Receive
Ground
DSR*
CTS*
Note: These signals are at the RS-232 Interface card
* These pins are not used by the card and are
connected together for ports that require handshake.
KeyShot Series USB Interface Card
The USB Interface is intended for operation with a host computer.
It provides the advantages of a standard interface, which is found
on most modern computers.
The USB Interface has a female USB B type connector and uses
the USB v1.1 protocol. For Windows computers, there is a driver
that allows the device with this interface card to appear as a com
port. This driver can be downloaded from the JLCooper support
web site, http://www.jlcooper.com/pages/downloads.html. With
the driver, the virtual com port is configured to communicate at
38400 bits/sec, 1 start bit, 8 data bits, 1 stop bit and no parity.
9
KeyShot Series Ethernet Interface Card
The Ethernet Interface is intended for operation with a host
computer. It provides the advantages of a standard interface, long
cable runs, use over private/public/wired/wireless networks, the
ability of being shared among computers and the ability to work
with any platform that supports TCP/IP.
To use the Ethernet Interface, the software application MUST be
written to specifically support the Ethernet Interface. Consult your
software’s users documentation for details on how to configure the
software to operate with the KeyShot or RackShot.
To configure the KeyShot or RackShot Ethernet settings, an
Ethernet Interface card must be installed. You can verify this by
visually checking the slot for the presence of an Ethernet card. To
set the IP address, use the provided Lantronix XPort Installer and
Redirector utility.
Note: Do not use this driver concurrently with the USB Virtual
COM Port or any other device that uses a virtual COM port.
There are two basic steps to setup the controller to communicate
with the host:
1. Configuring the KeyShot or RackShot.
This involves setting the IP address and, optionally, TCP port.
2. Installing and configuring the driver.
This involves setting the Windows driver to associate a COM
port with the IP address and TCP port of your controller.
Note: Before configuring your JLCooper Ethernet based controller,
you will need a unique IP address for each controller you wish to use.
Your network administrator can supply this to you.
Install the Lantronix XPort Installer and Redirector utility.
This is located on the Install CD or can be downloaded from:
http://jlcooper.com/pages/downloads.html.
10
1. Launch the XPort Installer.
2. Click on Search to look for your Ethernet Controller.
3. Click Assign IP address.
11
4. Select the XPort item that corresponds to the hardware or MAC
address of your JLCooper Ethernet Controller and click on
Assign IP. The hardware or MAC can be found on the
Ethernet card.
5. Enter the IP address you want assigned to your Ethernet
Controller and click OK. In this example, we are using
192.168.254.165 however, you can use any address.
6. Your device will disappear momentarily from the XPort
Installer window and reappear. During this time, the status bar
in the bottom left corner of the window will display “Waiting
for reboot…”.
12
7. Set Port Configuration
8. Select the XPort item that corresponds to the hardware address
of your JLCooper Ethernet Controller.
13
9.
Click on Ports then click on
.
Odd
10. Confirm the settings:
Local Port = 10001*
Baud Rate = 38400
Data bits = 8
Flow control = None
Parity = Odd
Stop bits = 1
* Note: The Local Port can be any 16 bit, nonzero integer.
This same port number MUST match the port number you
specify in the Redirector below.
11. Click OK then click Update to save the changes in the Ethernet
Controller.
14
12. Launch the Lantronix Redirector Configuration
13. Assign a COM port to the Ethernet Controller.
14. Click on the Com Setup button.
15
15. Select the COM port you want your Ethernet controller to
appear as. Ports that are already used by other devices are
grayed out. Click OK.
16. Click Add IP.
17. Enter the IP address and TCP port of your Ethernet controller.
This is the Local Port you entered in the XPort Installer or
Device Installer. If you configured a different port number in
the XPort Installer or Device Installer application, enter that
number in the TCPPort box. Click OK.
16
This main window will now have an entry in the Port
Configuration window.
18. Click on Port Settings. Check the Raw Mode box. Click OK.
Click Save in the main window.
Your Ethernet controller is now configured to appear as a COM
port. You can verify this by selecting the COM port associated
with your Ethernet Controller. A dialog box will appear to let you
know that the driver is attempting to establish a connection with
the Ethernet Controller.
If a connection can be made, the following dialog box will appear.
17
Additionally, the status box in the Redirector window look like:
If the attempt was not successful, the following dialog box will
appear:
Lastly, the following dialog box will appear when the COM port is
closed:
Note: These dialog boxes can be disabled by placing a check in the
Silent Mode box in the Redirector main window.
18
Power
The KeyShot and RackShot requires a 5 volt DC supply capable of
delivering at least 1 amp. The unit comes with a power supply
appropriate for the country in which the unit was sold. If you need
a power supply specific to your location, please contact your local
distributor or JLCooper Electronics.
Location
North America
Europe
JLCooper Part Number
561027
561027
Table 2: JLCooper approved Power
Supplies
Warning: Using a power supply other than the units specified in
the above table can result in damage to the KeyShot and/or other
equipment which is not covered by the JLCooper Factory
Warranty.
Troubleshooting
If for some reason the KeyShot or RackShot does not give you the
expected results, take a moment to do some investigating. The
most important concept is that you have your KeyShot or
RackShot connected properly as outlined in Installation and Use.
Take a moment to double check your setup.
A common problem is forgetting to turn the power switch on or
turning the unit on after the software application has launched.
In addition, the JLCooper website (www.jlcooper.com) will
contain up to date information on drivers, applications and
troubleshooting.
If all else fails, you can contact the JLCooper Service Department
at: [email protected].
19
Care and Service
If properly cared for, your KeyShot or RackShot should provide
years of troublefree performance. While the KeyShot and
RackShot are built in rugged metal enclosures, please avoid
dropping the KeyShot or RackShot.
Clean with a soft, damp cloth. Do not allow liquids, dust or other
foreign matter to get inside the unit.
There are no user-serviceable parts in the KeyShot or RackShot.
Please refer to the JLCooper Electronics Limited Factory Warranty
on the following page for detailed warranty and service
information.
20
JLCooper Electronics Limited Factory Warranty
JLCooper Electronics ("JLCooper") warrants this product to be free of defects in
materials or workmanship for a period of 12 months from the date of purchase. This
warranty is non-transferable and the benefits apply only to the original owner. Proof of
purchase in the form of an itemized sales receipt is required for warranty coverage. To
receive service under this warranty, customers in the United States should contact the
JLCooper factory at (310) 322-9990 and talk to a service technician. If necessary, a
Return Authorization number may be issued. For our customers outside the United States,
it is recommended that you first contact your Dealer or Distributor, since they may offer
their own service or support policy. If local support is not obtainable, please send a FAX
to JLCooper's Service Department at +1 310 335 0110 with a detailed description of the
service required. Upon issuance of return authorization, the product should be packed in
the original shipping materials and shipped prepaid and insured to: Service Department,
JLCooper Electronics, 142 Arena Street, El Segundo, CA 90245. Please include the
following: copy of the sales receipt, your name and address (no P.O. Boxes, please), a
brief description of the problem, and any other related items discussed with the service
department and considered necessary to evaluate the product or effect a repair. The return
authorization number must be clearly written on the outside of the package. JLCooper
will at its option, without charge for parts or labor, either repair or replace the defective
part(s) or unit. Shipping costs are not covered by this warranty. JLCooper's normal repair
turn around time at the factory is approximately 15 business days from receipt of product
to shipping. Your actual turn around time will include return shipping. Actual turn around
time will vary depending upon many factors including the repeatability of the customer's
reported complaint, the availability of parts required for repair, the availability of related
products needed to evaluate the product if necessary. Priority services are available at
additional cost. These should be discussed with the service technician at the time the
return authorization is issued. This warranty provides only the benefits specified and does
not cover defects or repairs needed as result of acts beyond the control of JLCooper
including but not limited to: abuse, damage by accident/negligence, damage from using
incorrect power supply, modification, alteration, improper use, unauthorized servicing,
tampering, or failure to operate in accordance with the procedures outlined in the owner's
manual; nor for natural or man-made events such as, but not limited to flooding,
lightning, tornadoes, earthquake, fire, civil unrest, war, terrorism, etc.
THE DURATION OF ANY OTHER WARRANTIES, WHETHER IMPLIED OR
EXPRESS, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF
MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS
WARRANTY HEREIN. JLCOOPER HEREBY EXCLUDES INCIDENTAL AND
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF
TIME, INCONVENIENCE, DELAY IN PERFORMANCE OF THIS WARRANTY, THE
LOSS OF USE OF THE PRODUCT OR COMMERCIAL LOSS, AND FOR BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY APPLICABLE TO THIS PRODUCT. JLCOOPER SHALL NOT BE LIABLE
FOR DAMAGES OR LOSS RESULTING FROM THE NEGLIGENT OR
INTENTIONAL ACTS OF THE SHIPPER OR HIS CONTRACT AFFILIATES. THE
CUSTOMER SHOULD CONTACT THE SHIPPER FOR PROPER CLAIMS
PROCEDURES IN THE EVENT OF DAMAGE OR LOSS RESULTING FROM
SHIPMENT. THIS WARRANTY SHALL BE GOVERENED BY THE LAWS OF THE
STATE OF CALIFORNIA.
21
">
