KPN Mobile Internet Software User Manual

PDF

Dokumentti

Mainos

KPN Mobile Internet

Software

User Manual

Mac version ., March 

Welcome!............................................................................................................................................................................ 4

Introduction........................................................................................................................................................................ 4

Getting Started................................................................................................................................................................... 5

What do the LED colors mean?......................................................................................................................................... 5

Start the KPN Mobile Internet Software........................................................................................................................ 10

Get Online......................................................................................................................................................................... 10

LAN:............................................................................................................................................................................. 10

WLAN.(WiFi):.............................................................................................................................................................. 11

Cellular.Network.(2G/3G):......................................................................................................................................... 11

Which.speeds.can.I.expect.over.2G/3G?................................................................................................................... 12

Manage.SIM.Card.PINs............................................................................................................................................... 13

Locate.New.WLAN.Networks..................................................................................................................................... 13

Access.a.Home/Office.WLAN.Network..................................................................................................................... 13

Check.Your.Network.Usage....................................................................................................................................... 13

Set.Network.Usage.Thresholds................................................................................................................................. 13

Check.Your.Roaming.Status....................................................................................................................................... 13

Send.and.Receive.Text.Messages............................................................................................................................... 14

Icon.in.the.Dock......................................................................................................................................................... 14

The.KPN.Mobile.Internet.Software............................................................................................................................ 14

The Menu Bar................................................................................................................................................................... 15

The.KPN.Mobile.Internet.Software.menu................................................................................................................. 15

The.File.menu............................................................................................................................................................. 16

The.Edit.menu............................................................................................................................................................ 16

The.Device.menu........................................................................................................................................................ 17

The.View.menu.......................................................................................................................................................... 17

The.Window.menu.................................................................................................................................................... 18

The.Help.menu........................................................................................................................................................... 18

The Feature Tabs............................................................................................................................................................... 19

Connection.Tab........................................................................................................................................................... 19

The.Usage.Tab............................................................................................................................................................ 21

The.Account.Tab......................................................................................................................................................... 22

Checking.Your.Prepaid.Balance................................................................................................................................. 22

Enter.Prepaid.Promotion.Code................................................................................................................................. 23

The.Websites.Tab....................................................................................................................................................... 23

The.KPN.Mobile.Internet.Software.menu................................................................................................................. 23

Preferences................................................................................................................................................................. 24

Uninstall...................................................................................................................................................................... 28

The.File.menu............................................................................................................................................................. 28

New.SMS.Message..................................................................................................................................................... 29

The.Edit.menu............................................................................................................................................................ 29

The.Device.menu........................................................................................................................................................ 29

Change.PIN.Code....................................................................................................................................................... 30

Disable.PIN.Code........................................................................................................................................................ 30

Enable.Prepaid........................................................................................................................................................... 31

The.View.menu.......................................................................................................................................................... 31

The.Window.menu.................................................................................................................................................... 31

SMS.Browser............................................................................................................................................................... 32

Messaging.Functions................................................................................................................................................. 32

Usage.Information..................................................................................................................................................... 34

Hotspot.Locator.......................................................................................................................................................... 35

The.Help.menu........................................................................................................................................................... 35

Usage.Meter.Settings................................................................................................................................................. 36

Detailed.explanation:................................................................................................................................................. 37

Glossary of Terms............................................................................................................................................................. 38

Guarantee : Terms and conditions.................................................................................................................................. 43

Frequently Asked Questions........................................................................................................................................... 44

Welcome!

The.underlying.help.topics.explain.the.features.and.functionality.of.the.KPN.Mobile.Internet.Software.

Introduction

The.KPN.Mobile.Internet.Software.is.a.tool.that.helps.you.manage.your.connections.on.the.go..It.is.pre-configured.

with.the.information.you.need.to.connect.to.your.operator’s.cellular.and.wireless.networks.

The.KPN.Mobile.Internet.Software.lets.you.scan.for.WLAN.and.cellular.networks,.and.incorporates.a.hotspot.

database.that.you.can.use.to.discover.the.addresses.of.WLAN.hotspots.in.the.vicinity.

It.also.helps.you.to.be.automatically.connected.to.the.best.and.fastest.network.at.any.place.and.time..For.example.

a.WLAN.Access.Point.or.WiFi.hotspot.can.be.faster.and.cheaper.then.a.cellular.network.

You.can.use.The.KPN.Mobile.Internet.Software.to.monitor.your.network.usage.and.you.can.if.you.wish.set.

thresholds.so.that.you.will.be.warned.if.you.exceed.data.on.your.subscription.

Using.the.KPN.Mobile.Internet.Software.you.can.configure.connection.and.application.preferences.to.meet.your.

particular.needs..

The.KPN.Mobile.Internet.Software.contains.an.SMS/text.messaging.application.that.allows.you.to.send.and.receive.

messages.

The.KPN.Mobile.Internet.Software.assists.you.when.roaming,.warns.you.if.you.are.connected.to.a.different.

operator’s.network.and.risking.a.roaming.surcharge.

IMPORTANT.NOTE:.“Roaming”.is.the.ability.to.use.your.Mobile.Internet.also.in.another.country,.i.e..other.than.

your.home-country..It.depends.on.your.subscription.with.your.Mobile.Network.Operator.whether.this.is.possible.

or.not.

IN.GENERAL:.It.can.occur.that.not.all.features.and.functionalities.that.are.described.in.this.manual.are.available..

This.can.depend.on.the.type.of.subscription.or.PrePaid.that.you.have.

Getting.Started

Upon.first.use.of.the.KPN.Mobile.Internet.Software,.the.KPN.Mobile.Internet.Software.will.be.auto.configured.

according.to.your.plan.type.(Subscription.or.Prepaid.account)..Your.KPN.Mobile.Internet.Software.will.then.be.

configured.with.the.necessary.APN.and.profile.information.

Here.are.just.some.of.the.things.you.can.do.with.KPN.Mobile.Internet.Software:

•.

Start.KPN.Mobile.Internet.Software

•.

Get.Online

•.

Manage.SIM.Card.PINs

•.

Locate.New.WLAN.Networks

•.

Access.a.Home/Office.WLAN.Network

•.

Check.Your.Network.Usage

•.

Set.Network.Usage.Thresholds

•.

Check.Your.Roaming.Status

•.

Send.and.Receive.Text.Messages

What.do.the.LED.colors.mean?

Each.device.(Mobile.Internet.Card.or.Mobile.Internet.Modem,.Dongle).is.on.the.outside.equipped.with..

a.multi-color.LED.that.displays.with.certain.colors.to.communicate.what.state.the.device.is.currently.in.

These.are.the.currently.supported.devices.in.this.version.of.the.KPN.Mobile.Internet.Software.

You.can.find.the.type.of.modem.that.you.are.using.on.the.packaging.or.on/in.the.modem-housing:

•.

KPN.Mobiel.Internet.Kaart.810.(Option.Globetrotter.MAX.HSUPA)

•.

KPN.Mobiel.Internet.Kaart.820.(Huawei.E870)

•.

KPN.Mobiel.Internet.Modem.802.(Huawei.E270)

•.

KPN.Mobiel.Internet.Modem.804.(Huawei.E180)

•.

KPN.Mobiel.Internet.Modem.904.(Option.GT.iCON.505M)

•.

KPN.Mobiel.Internet.Modem.905.(Huawei.E367)

•.

KPN.USB-Modem.(ZTE.MF628)

•.

KPN.USB-Modem.2.(Huawei.E1780)

•.

KPN.USB-Modem.3.(ZTE.MF190)

•.

KPN.USB-Modem.4.(Huawei.E3131)

•.

Hi.USB-Modem.(ZTE.MF628)

•.

Hi.USB-Modem.2.(Huawei.E1780)

•.

Hi.USB-Modem.3.(ZTE.MF190)

•.

Hi.USB-Modem.4.(Huawei.E3131)

•.

Telfort.USB-Modem.2.(Huawei.E1780)

•.

Telfort.USB-Modem.4.(Huawei.E3131)

•.

Huawei.E160

•.

Huawei.E1750

KPN Mobiel Internet Kaart 810

The.LED.on.the.‘KPN.Mobiel.Internet.Kaart.810’.has.three.different.colors.to.show.the.different.network.types...

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Red.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue.LED:.Connection.with.a.UMTS./.HSPA.(3G).network

•.

Red.LED:.Connection.with.a.EDGE.network.

KPN Mobiel Internet Kaart 820

The.LED.on.the.‘KPN.Mobiel.Internet.Kaart.820’.has.two.different.colors.to.show.the.different.network.types...

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network

KPN Mobiel Internet Modem 802

The.LED.on.the.‘KPN.Mobiel.Internet.Modem.802’.has.two.different.colors.to.show.the.different.network.types...

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network

KPN Mobiel Internet Modem 804

The.LED.on.the.‘KPN.Mobiel.Internet.Modem.804’.has.two.different.colors.to.show.the.different.network.types...

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

KPN Mobiel Internet Modem 904

The.LED.on.the.‘KPN.Mobiel.Internet.Modem.904’.has.two.different.colors.to.show.the.different.network.types...

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Red.LED:.Powering.up,.unregistered/scanning.or.PIN.required

•.

Red/blue.blinking.LED:.Firmware.crash

•.

Green.blinking.LED:.Registering.to.GPRS.or.EDGE.(2G).network

•.

Green.continuous.LED:.Active.connection.via.GPRS.or.EDGE.(2G).network.

•.

Blue.blinking.LED:.Registering.to.UMTS./.HSPA.(3G).network.

•.

Blue.continuous.LED:.Active.connection.via.UMTS./.HSPA.(3G).network.

KPN Mobiel Internet Modem 905

The.LED.on.the.‘KPN.Mobiel.Internet.Modem.905’.has.two.different.colors.to.show.the.different.network.types..

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

KPN USB-Modem

In.the.‘KPN.USB-Modem’.there.is.a.multi-color-LED.(light),.which.shows.the.status.of.the.modem,..

using.different.colors.and.flash-signaling:

•.

Red.LED:.Error.Status,.or.Modem.not.ready.yet,.busy.starting.up.

•.

Green.blinking.LED:.Attached.to.GPRS.or.EDGE.(2G).network.

•.

Green.burning.LED:.Active.connection.via.GPRS.or.EDGE.(2G).network.

•.

Purple.blinking.LED:.Attached.to.UMTS./.HSPA.(3G).network.

•.

Purple.burning.LED:.Active.connection.via.UMTS./.HSPA.(3G).network.

•.

Blue.burning.LED:.Active.connection.via.HSDPA.network.

•.

Light-blue.burning.LED:.Micro-SD.memory-card.found.and.ready.to.use.

KPN USB-Modem 2

The.LED.on.the.‘KPN.USB-Modem.2’.has.two.different.colors.to.show.the.different.network.types...

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

KPN USB-Modem 3

The.LED.on.the.‘KPN.USB-Modem.3’.has.two.different.colors.to.show.the.different.network.types..

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

KPN USB-Modem 4

The.LED.on.the.‘KPN.USB-Modem.4’.has.two.different.colors.to.show.the.different.network.types..

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

Hi USB-Modem

In.the.‘Hi.USB-Modem’.there.is.a.multi-color-LED.(light),.which.shows.the.status.of.the.modem,..

using.different.colors.and.flash-signaling:

•.

Red.LED:.Error.Status,.or.Modem.not.ready.yet,.busy.starting.up.

•.

Green.blinking.LED:.Attached.to.GPRS.or.EDGE.(2G).network.

•.

Green.burning.LED:.Active.connection.via.GPRS.or.EDGE.(2G).network.

•.

Purple.blinking.LED:.Attached.to.UMTS./.HSPA.(3G).network.

•.

Purple.burning.LED:.Active.connection.via.UMTS./.HSPA.(3G).network.

•.

Blue.burning.LED:.Active.connection.via.HSDPA.network.

•.

Light-blue.burning.LED:.Micro-SD.memory-card.found.and.ready.to.use.

Hi USB-Modem 2

The.LED.on.the.‘Hi.USB-Modem.2’.has.two.different.colors.to.show.the.different.network.types...

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

Hi USB-Modem 3

The.LED.on.the.‘Hi.USB-Modem.3’.has.two.different.colors.to.show.the.different.network.types..

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

Hi USB-Modem 4

The.LED.on.the.‘Hi.USB-Modem.4’.has.two.different.colors.to.show.the.different.network.types..

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

Telfort USB-Modem 2

The.LED.on.the.‘Telfort.USB-Modem.2’.has.two.different.colors.to.show.the.different.network.types..

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

Telfort USB-Modem 4

The.LED.on.the.‘Telfort.USB-modem.4’.has.two.different.colors.to.show.the.different.network.types..

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

Huawei E160

The.LED.on.the.‘Huawei.E160’.has.two.different.colors.to.show.the.different.network.types...

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

Huawei E1750

The.LED.on.the.‘Huawei.E1750’.has.two.different.colors.to.show.the.different.network.types..

Each.color.of.the.LED.equals.a.certain.network.type.

•.

Green.LED:.Connection.with.a.GPRS.(2G).network

•.

Blue/Cyan.LED:.Connection.with.a.UMTS./.HSPA.(3G).network.

Start.the.KPN.Mobile.Internet.Software

To.start.KPN.Mobile.Internet.Software,.either.click.on.the.KPN.Mobile.Internet.Software.icon.in.the.Dock.or.select.

Programs.>.KPN.Mobile.Internet.Software.from.Finder.in.the.Dock.

Also,.as.soon.as.you.plug.the.(USB-)Modem.into.your.laptop.or.Desktop-PC,.the.program.will.start.automatically.

(provided.that.“AutoStart”.on.your.PC.is.enabled).

The.screens.below.are.based.on.Mac.OSX.10.6..On.another.Operating.System.it.can.look.slightly.different.

The.program.will.now.start,.and.ask.for.the.PIN-code.of.your.SIM-card..For.a.new.(U)SIM-card,.the.default.PIN.is.0000.

Get.Online

LAN:

If.you.are.using.a.LAN.connection,.your.internet.connection.is.already.on.and.you.can.get.online.immediately.

Note.in.the.screenshot.below.that.the.LAN.icon.is.highlighted.green,.which.means.that.you.are.connected.via.

(wired).LAN.

WLAN (WiFi):

To.start.a.WLAN.connection,.click.on.the.WLAN.button..You.may.need.to.select.your.network.from.the.Find WLAN

Networks.window.and.click.“Connect”..If.the.network.is.encrypted,.you.must.first.enter.a.Security Key.to.connect..

KPN.Mobile.Internet.Software.will.store.the.security.key.for.future.connections.to.this.network.

Note.in.the.screenshot.below.that.the.WLAN.icon.is.highlighted.green,.which.means.that.you.are.connected.via.

Wireless.LAN.(=.WiFi).

Cellular Network (2G/3G):

To.start.a.2G/3G.Mobile.Internet.connection,.all.you.need.to.do.is.click.on.the.“Connect”.button.in.the.upper.right.

corner.of.the.KPN.Mobile.Internet.Software.screen.

Note.in.the.screenshot.below.that.the.Cellular.icon.is.highlighted.green,.which.means.that.you.are.connected.via.

a.Cellular.Network.

NOTE:.The.KPN.Mobile.Internet.software.will.automatically.switch.to.the.best.(fastest/cheapest).connection.

technology.(LAN/WLAN/2G/3G),.while.you.are.working..That.will.reduce.the.amount.of.data.(MegaBytes).over.

2G/3G.Mobile.Networks,.so.your.mobile.bill.will.be.lower..It.can.however.happen.that.a.data-download.process.

that.was.already.running,.continues.downloading.over.2G/3G,.while.the.Software.has.already.switched.over.to.

for.example.WLAN..This.can.be.for.example.a.radio-listening.session.or.a.file.download..To.be.absolutely.sure.that.

all.“new”.data.goes.in.that.case.over.WLAN,.you.have.to.close.down.these.running.(download-)sessions.and.start.

them.again.

Which speeds can I expect over 2G/3G?

Your.Mobile.Internet.product.(Card.or.USB-Dongle).can.register.to.various.Mobile.Networks.with.various.

Technologies.and.according.Download-.and.Upload-speeds.

This.is.displayed.with.a.clear.indicator.in.the.main-screen.of.the.Mobile.Internet.Software..See.the.screenshots.

below.here.

The.speeds.are.depending.on.the.type.of.Mobile.Internet.product.(Card.or.USB-Dongle).that.you.are.using...

See.the.packaging.of.the.product.on.which.the.specifications.are.printed.

Next.to.that,.the.speed.that.you.are.experiencing.is.very.much.depending.on.the.network.with.which.you.have.a.

connection,.the.distance.to.the.mobile.transmitter,.and.the.intensity.of.traffic.(number.of.users).at.that.moment.

and.at.the.place.where.you.are.working.mobile.

At.this.moment,.generally.there.are.2.types.of.Mobile.Networks..Because.of.continuous.technical.developments,.

this.number.will.expand.and.the.speeds.will.increase.all.the.time.

Indicator

Short explanation

Screenshot with Network- indicator

2G,.GSM,.GPRS,.EDGE

2 nd

.Generation.Mobile.Network

Older.(slower).networks.

Download-speeds.up.until.maximum.56Kbps.

(GPRS).or.250.Kbps.(EDGE).

3G,.UMTS,.HSDPA,.HSUPA,.HSPA

3 rd

.Generation.Mobile.Network

Newer.(faster).networks.

Download-speeds.up.until.(at.this.moment).

maximum.14,4.Mbps.

Manage SIM Card PINs

Select.Device > Change PIN Code.or.Disable PIN Code.to.change.the.SIM.card.PIN.or.to.disable.PIN.usage...

See.Change.PIN.Code.and.Disable.PIN.Code.for.further.details.

Locate New WLAN Networks

Click.on.the.AirPort.symbol.in.the.upper.right.corner.of.your.main-screen.to.display.details.of.all.the.WLAN.

networks.(including.public.hotspots).available.in.your.current.location.

Access a Home/Office WLAN Network

To.set.up.access.to.a.WLAN.network.in.your.home.or.office:

1.. Go.to.your.home/office.

2.. Ensure.the.WLAN.device.is.enabled.or.turned.on..Available.WLAN.connections.are.listed.under.the.AirPort.

symbol.

3.. Select.the.preferred.network.from.the.list.and.select.“Connect”..Note.that.the.list.may.contain.several.networks.

if.you.have.close.neighbors.with.WLAN.networks..If.the.network.is.encrypted,.you.must.first.enter.a.Security

Key.to.connect..KPN.Mobile.Internet.Software.will.store.the.security.key.for.future.connections.to.this.network...

(If.your.network.is.a.“hidden.network”.that.does.not.broadcast.its.SSID,.then.it.will.not.appear.in.the.Find

WLAN Networks.list.)

Check Your Network Usage

You.can.click.on.the.Usage.tab.in.the.software.to.check.your.network.usage..See.The Usage.Tab.for.further.details.

Set Network Usage Thresholds

Select.the.Usage tab> Usage Meter Settings > Usage.and.set.the.desired.threshold.in.MB,.as.well.as.the.frequency.

in.which.you.wish.to.receive.warning.notifications.you.are.nearing.that.threshold..(For.calculation:.1MB.=.around.

1000.kB)..By.doing.so,.the.Personal Usage Meter.will.appear.on.the.screen.

Select.the.Usage tab > Usage Meter Settings > Roaming.to.set.thresholds.to.limit.your.network.usage.when.

roaming.

When.you.reach.a.threshold.you.have.set,.a.warning.message.is.displayed.

Check Your Roaming Status

You.can.check.your.roaming.status.at.any.time.by.looking.for.the.roaming.indicator.in.the.KPN.Mobile.Internet.

Software.

Send and Receive Text Messages

You.can.send.and.receive.text.messages.from.your.PC.using.KPN.Mobile.Internet.Software.‘s.built.in.SMS.

application,.which.you.can.start.by.clicking.on.the.Envelope.icon.in.the.KPN.Mobile.Internet.Software..See.SMS/

Text Messaging.for.further.details.

Icon in the Dock

A.KPN.Mobile.Internet.Software.icon.is.displayed.in.the.Dock.when.the.KPN.Mobile.Internet.Software.has.been.

minimized..To.display.the.software,.click.on.the.icon..To.terminate.KPN.Mobile.Internet.Software,.click.on.the.red.

button.in.the.upper.left.corner.of.the.KPN.Mobile.Internet.Software.screen..

The KPN Mobile Internet Software

On.top.of.the.functions.in.the.Apple.menu.bar,.KPN.Mobile.Internet.Software.contains.Feature Tabs.in.the.

dedicated.screen.

The.two.buttons.in.the.top.left.corner.of.the.software.can.be.used.to.minimize.the.software.to.an.icon.and.to.

close.the.software.

The.Menu.Bar

The.KPN.Mobile.Internet.Software.Menu.Bar.contains.the.following.menus:

The KPN Mobile Internet Software menu

This.menu.contains.the.following.options:

•.

About KPN Mobile Internet Software

Displays.version.information.about.KPN.Mobile.Internet.Software.

•.

Preferences

Allows.to.adjust.settings.to.your.preference.

•.

Uninstall

Uninstalls.KPN.Mobile.Internet.Software

•.

Services

Displays.the.standard.Apple.services

•.

Hide KPN Mobile Internet Software

Hides.the.KPN.Mobile.Internet.Software.

•.

Hide Others

Hides.all.screens.that.are.shown.

•.

Show all

Unhides.all.screens.that.were.hidden.

•.

Quit KPN Mobile Internet Software

Closes.the.KPN.Mobile.Internet.Software

The File menu

This.menu.contains.the.following.options:

•.

New SMS Message.

You.can.send.SMS.messages.from.your.PC.

•.

Close

Closes.the.KPN.Mobile.Internet.Software.

The Edit menu

This.menu.contains.the.standard.Apple.options.for.editing.texts:

•.

Undo

•.

Redo

•.

Cut

•.

Copy

•.

Paste

•.

Delete

•.

Select.All

•.

Special.Characters

The Device menu

This.menu.contains.the.following.options:

•.

Connect

Sets.up.an.Internet.connection.

•.

Change PIN Code

Enables.to.change.your.PIN.code

•.

Disable PIN Code

To.disable.or.enable.your.PIN.code.security.check.of.your.SIM.card

•.

Enable Prepaid

If.you.select.this,.you.can.check.your.balance.and.top-up.your.prpaid.account.using.the.Account.tab.

The View menu

This.menu.contains.the.following.option:

•.

Show Banner

The.banner.is.shown.at.the.bottom.of.the.KPN.Mobile.Internet.Software.screen.

The Window menu

This.menu.contains.the.following.options:

•.

Minimize

The.KPN.Mobile.Internet.Software.screen.is.minimized

•.

Zoom

Zooms.into.the.screen.

•.

Dashboard

Displays.the.KPN.Mobile.Internet.Software.screen..

•.

SMS Browser

You.can.send.and.receive.SMS.messages.from.your.PC

•.

Usage Information

Displays.detailed.information.about.your.usage.in.a.given.time

•.

Diagnostics

Displays.productinformation.of.the.Mobile.Internet.Modem.

•.

Hotspot Locator

Lists.all.the.WLAN.hotspots.you.have.access.to.around.the.world.

The Help menu

This.menu.contains.the.following.options:

•.

Search

Allows.you.to.search.in.the.Help.file

•.

KPN Mobile Internet Software Help

Displays.Help.texts.for.the.KPN.Mobile.Internet.Software

The.Feature.Tabs

The.Feature.Tabs.on.the.KPN.Mobile.Internet.Software.are.as.follows:

•.

Connection

•.

Usage

•.

Account

•.

Websites

Connection Tab

The.Connection.Tab.displays.the.following:

•.

Connection Type.indicators.that.highlight.the.connection.method.currently.in.use.(LAN,.WLAN,.3G/HSPA).

and.others.that.are.available.for.connection..If.a.Connection.Type.is.not.available.for.use,.it.is.not.highlighted,.

nor.can.you.select.it..The.current.WLAN.and.3G.signal.strength.is.also.indicated.here.

•.

A.3G/HSPA.status.message.that.either.describes.any.3G.action.currently.being.performed.by.KPN.Mobile.

Internet.Software.and.the.network.name.

•.

A.Personal Usage Meter.to.show.how.close.you.are.to.your.usage.threshold.

•.

A.RED.roaming.indicator..This.is.only.lit.when.you.are.connected.to.a.roaming.network.(so.other.than.your.

home.network).

•.

An.envelope.that.will.take.you.to.the.SMS.application.

•.

A.new.SMS/text.message.indicator.that.indicates.when.a.new.text.message.has.been.received.

Some.devices.(all.handsets.and.some.PC.cards).supported.by.the.KPN.Mobile.Internet.Software.do.not.report.

signal.strength.while.a.connection.is.active..In.this.case,.the.signal.level.reported.by.KPN.Mobile.Internet.Software.

is.only.reliable.when.no.connection.is.active.

Refer.to.the.Getting Started.section.for.more.information.on.using.KPN.Mobile.Internet.Software.

The Usage Tab

The.Usage.Tab.contains.the.following.options:

•.

Current Session

Displays.information.of.the.current.session.about.the.amount.of.data.uploaded,.downloaded,.total.amount.of.

uploaded.and.downloaded.data.and.the.duration.

•.

This Month

The.network.usage.information,.the.total.amount.of.uploaded.and.downloaded.data.and.the.total.duration.of.

this.month.are.displayed..

Further,.there.is.a.button.Usage Meter Settings..Select.this.to.display.the.Usage.screen,.where.you.can.set.usage.

limits.and.configure.warning.notifications.when.you.are.approaching.those.limits..For.details,.see.Usage Meter

Settings.

The Account Tab

The.Account.Tab.enables.you.to.access.your.Mobile.Internet.account..

Clicking.the.Account.button.opens.your.default.Internet.Browser.and.allows.you.to.login.and.access.basic.account.

maintenance.tools.and.services.

If.you.are.a.Prepaid.customer,.and.have.selected.the.Enable Prepaid.option.from.Device.in.the.menu,.you.may.

also.access.the.following.account.services.directly:

•.

Check.your.Balance

•.

Enter.Prepaid.Promotion.Code

For.more.information.how.to.enable.Prepaid,.see.Enable.Prepaid.

Checking Your Prepaid Balance

If.you.are.a.Prepaid.customer,.you.can.use.the.Account.Tab.to.check.the.balance.on.your.prepaid.account..If.you.

have.enabled prepaid.from.the.KPN.Mobile.Internet.Software.Settings.menu,.you.can.access.this.information.

To.do.so,.select.the.Account.Tab.and.click.on.the.Check.button..You.will.then.see.a.notification.in.that.area.with.

your.account.balance.

You.may.access.the.Check.button.only.when.a.SIM.is.correctly.inserted,.the.PIN-code.is.entered,.and.you.are.

connected.to.a.home.network.(see.signal.strength.bars).

This.option.is.unavailable.when.you.are.roaming,.so.when.you.are.connected.to.a.foreign.network.

Note: Your modem or configuration may not support this feature.

Enter Prepaid Promotion Code

If.you.are.a.Prepaid.customer,.you.can.use.the.Account.Tab.to.enter.Promotion.Codes.to.perform.various.account.

actions.and.access.KPN.account.services..Enter.the.code.in.the.space.provided.and.click.Send..You.will.then.see.a.

response.to.your.request.in.that.area.

This.feature.can.also.include.topping-up.your.Prepaid.balance..Ask.your.Mobile.Network.Operator.or.Service.

Provider.which.services.are.supported.

The Websites Tab

The.Websites.Tab.has.been.configured.to.launch.some.of.your.frequently.used.websites.and.services,.such.as.

Google.or.your.e-mail.or.VPN.clients..

The KPN Mobile Internet Software menu

This.menu.contains.the.following.options:

•.

About KPN Mobile Internet Software

Displays.version.information.about.KPN.Mobile.Internet.Software.

•.

Preferences

Allows.to.adjust.settings.to.your.preference.

•.

Uninstall

Uninstalls.KPN.Mobile.Internet.Software

•.

Services

Displays.the.standard.Apple.services

•.

Hide KPN Mobile Internet Software

Hides.the.KPN.Mobile.Internet.Software.

•.

Hide Others

Hides.all.screens.that.are.shown.

•.

Show all

Unhides.all.screens.that.were.hidden.

•.

Quit KPN Mobile Internet Software

Closes.the.KPN.Mobile.Internet.Software

Preferences

With.preferences.you.can.adjust.the.settings.for.various.general.applications..You.can.configure.the.following.

various.settings:

•.

Application

•.

Usage

Settings.for.tracking.data.usage

For.detailed.information,.see.Usage Meter Setting.

•.

Roaming

Displays.roaming.settings

Display notification when a usage threshold is reached..Check.this.option.if.you.want.KPN.Mobile.Internet.

Software.to.warn.you.of.your.data.usage.while.roaming..This.means.that.you.can.keep.track.of.your.network.

usage.and.avoid.high.costs.

You.are.able.to.set.a.threshold.based.on.megabytes..You.can.set.the.warnings.to.occur.after.1.megabyte.

transferred.or.higher.

•.

Handoff

•.

Profile

In.the.left.column.on.the.Profile settings.screen.your.profile.with.according.APN.(Access.Point.Name).and.phone.

number.is.displayed..

You.also.can.change.the.security.settings.for.your.2G/3G.or.dial-up.connection..The.basic.settings.on.the.screens.

Basic,.Internet.and.Security.generally.do.not.require.adjustment.

In.case.you.like.to.adjust.your.settings,.please.refer.to.your.network.provider.for.further.network.and.security.

configuration.details.

•.

Network

Select.Network.mode.from.the.Network Settings.to.switch.between.3G.Preferred,.3G.Only,.or.2G.Only.network.

selection..You.may.sometimes.like.to.switch.to.a.network.other.than.the.one.selected.by.KPN.Mobile.Internet.

Software.for.cost.or.quality.reasons..

Find.an.operator.by.selecting.the.button.Scan for Operators..The.available.operators.will.be.displayed,.from.which.

you.can.select.your.preferred.operator..

Uninstall

You.can.uninstall.the.KPN.Mobile.Internet.Software.by.selecting.KPN Mobile Internet Software.from.the.menu.

and.then.Uninstall.

Check.the.preferred.pieces.of.the.KPN.Mobile.Internet.Software.that.you.like.to.uninstall.and.click.on.Uninstall

and Quit.

The File menu

This.menu.contains.the.following.options:

•.

New SMS Message

You.can.send.SMS.messages.from.your.PC.

•.

Close.

Closes.the.KPN.Mobile.Internet.Software.

New SMS Message

Select.the.option.New SMS.Message.from.the.File.menu.to.send.an.SMS.message.

For.more.information,.see SMS Browser- send a message.

The Edit menu

This.menu.contains.the.standard.Apple.options.for.editing.texts:

•.

Undo

•.

Redo

•.

Cut

•.

Copy

•.

Paste

•.

Delete

•.

Select.All

•.

Special.Characters

The Device menu

This.menu.contains.the.following.options:

•.

Connect

Sets.up.an.Internet.connection.

•.

Change PIN Code

Enables.to.change.your.PIN.code

•.

Disable PIN Code

To.disable.or.enable.your.PIN.code.security.check.of.your.SIM.card

•.

Enable Prepaid

If.you.select.this,.you.can.check.your.balance.and.top-up.your.prpaid.account.using.the.Account.tab..

Change PIN Code

You.can.change.your.PIN.code.by.selecting.in.the.menu.Device > Change PIN Code..You.enter.your.current.PIN.

code.in.the.field.Old PIN..Enter.your.new.Pin.code.in.New PIN.and.Repeat new PIN.and.select.OK.

If.you.enter.a.PIN.code.incorrectly,.you.will.receive.a.warning.with.the.number.of.attempts.remaining.before.the.

SIM.card.is.locked..In.most.cases,.entering.an.incorrect.PIN.3.times.in.succession,.the.SIM.card.is.locked.and.you.will.

be.required.to.enter.a.PUK.code.to.unlock.it..Contact.your.operator.help.desk.for.information.on.your.PUK.code.

Disable PIN Code

Under.normal.circumstances,.each.time.a.cellular.device.with.a.SIM.card.is.inserted,.you.will.be.prompted.to.enter.

the.PIN.code..Until.you.have.entered.the.correct.PIN.code,.you.will.not.be.able.to.use.the.device..

You.can.disable.the.PIN.code.by.selecting.from.the.menu.Device > Disable PIN Code..Enter.your.PIN.code.and.

press.OK..To.enable.your.PIN.code,.repeat.the.same.steps.

Enable Prepaid

If.you.are.a.Subscription.customer,.the.Prepaid.options.will.be.disabled.by.default.

If.you.are.a.Prepaid.customer,.the.Prepaid.option.will.be.enabled.by.default..

If,.for.any.reason,.you.change.your.account.status,.you.can.also.manually.edit.this.setting..To.enable.and.access.

the.Prepaid.account.management.tools,.select.Enable Prepaid.from.the.Device.menu..You.can.then.check.your.

balance.and.top-up.your.prepaid.account.using.the.Account.tab.

Simply.de-select.the.Enable.Prepaid.menu.option.if.you.are.a.Subscription.customer.and.wish.to.disable.this.

feature.

The View menu

This.menu.contains.the.following.option:

•.

Show Banner

The.banner.is.shown.at.the.bottom.of.the.KPN.Mobile.Internet.Software.screen.

The Window menu

This.menu.contains.the.following.options:

•.

Minimize

The.KPN.Mobile.Internet.Software.screen.is.minimized

•.

Zoom

Zooms.into.the.screen.

•.

Dashboard

Displays.the.KPN.Mobile.Internet.Software.screen..

•.

SMS Browser

You.can.send.and.receive.SMS.messages.from.your.PC

•.

Usage Information

Displays.detailed.information.about.your.usage.in.a.given.time

•.

Diagnostics

Displays.productinformation.of.the.Mobile.Internet.Modem.

•.

Hotspot Locator

Lists.all.the.WLAN.hotspots.you.have.access.to.around.the.world.

SMS Browser

KPN.Mobile.Internet.Software.includes.an.SMS.(text.messaging).application.you.can.start.by.clicking.on.the.

Envelope.icon.on.the.Connection.tab..The.application.allows.you.to.send,.receive,.reply.to,.forward.and.save.

messages.

Messaging Functions

Incoming.SMS.text-messages.are.shown.in.the.SMS.Browser..Open.it.by.selecting.from.the.menu.Window > SMS

Browser..On.the.left.side.at.Inbox.is.shown.the.number.of.new.messages.between.brackets.

On.your.screen,.a.pop.up.will.appear.and.on.the.Main-screen.of.the.program,.the.number.of.new.messages.are.

To.send.a.message:

1.. Click.the.New.button.

2.. A.new.screen.opens..Enter.the.recipient’s.mobile.phone.number.in.the.To.field..If.there.are.several.recipients,.

separate.the.numbers.with.a.semicolon.(;)..You.can.also.select.recipients.from.your.Contacts.

3.. Compose.your.message.in.the.Message.field.and.click.Send.

To.reply.to.a.received.message:

1.. Select.the.message.to.which.you.want.to.reply.and.click.Reply.

2.. A.new.screen.opens..Compose.your.message.and.click.Send.

To.forward.a.text.message:

1.. Select.the.message.you.want.to.forward.and.click.Forward.

2.. A.new.screen.opens..Enter.the.recipient’s.mobile.phone.number.in.the.To.field..If.there.are.several.recipients,.

separate.the.numbers.with.a.semicolon.(;)..You.can.also.select.recipients.from.your.Contacts.

3.. Compose.your.message.and.click.Send.

To.delete.a.text.message:

Select.the.message.you.want.to.delete.and.click.Delete.

To.save,.edit.or.delete.a.draft.message:

•.

Save.the.draft.in.Drafts.by.clicking.Save Draft.

•.

Edit.a.saved.draft.by.opening.it.from.Drafts.and.to.select.Edit.

•.

Delete.a.saved.draft.by.selecting.it.in.Drafts.and.press.Delete.

Usage Information

In.the.Usage.Information.screen.you.can.keep.track.of.your.usage.information..The.usage.limit.is.graphically.

The.screen.also.displays.a.table.showing.usage.information.per.session,.such.as.the.date.and.time,.minutes.

connected,.the.total.amount.of.data.received.and.sent.and.which.network.was.used..

You.can.order.your.data.by.clicking.the.triangle.next.to.the.parameters.in.on.the.grey.bar.

Furthermore,.you.can.choose.for.which.type.of.provider.and.for.which.period.you.like.to.see.the.information..

Select.the.preferred.provider.by.ticking.the.box.and.set.your.time.period.by.choosing.the.start.date.and.end.date..

If.you.are.a.Subscription.customer,.the.Start date.for.the.tracking.period.can.be.edited.to.reflect.the.first.day.of.

your.billing.cycle..If.you.are.a.Prepaid.customer,.the.Start.date.for.the.tracking.period.cannot.be.edited.

Hotspot Locator

The.Hotspot.Locator.displays.hotspot.location.information.supplied.by.your.mobile.operator..“Hotspots”.are.the.

public.access.WLAN.networks.available.in.many.hotels,.airports,.stations,.cafés.and.so.on.

You.can.access.the.Hotspot.locator.by.selecting.Window > Hotspot Locator.in.the.menu..

To.use.the.hotspot.locator.to.find.out.what.hotspots.are.available.in.a.particular.location,.select.the.Country,.

Region.and.City..The.hotspots.that.match.your.criteria.are.shown.in.the.table.below..You.can.rank.the.result.by.

category.by.clicking.the.grey.Category.bar.

Selecting.one.of.the.items.in.this.list.displays.further.information.about.the.hotspot.(address,.phone.number,.web.

address.and.so.on).

The Help menu

This.menu.contains.the.following.options:

•.

Search

Allows.you.to.search.in.the.Help.file

•.

KPN Mobile Internet Software Help

Displays.Help.texts.for.the.KPN.Mobile.Internet.Software

Usage Meter Settings

When.you.press.Usage Meter Settings.in.the.Usage.tab,.the.Usage.screen.opens.where.you.can.set.limits.or.

thresholds.for.your.data.usage.

To.set.usage.thresholds,.select.the.checkbox.to.Enable usage limits tracking.and.enter.the.amount.you.wish.to.set.

as.your.limit.in.the.Usage threshold in MB.filed..By.doing.so,.the.Personal Usage Meter.will.appear.on.the.screen.

There.is.also.an.option.to.reset.the.usage.each.month..Check.the.box.Reset usage each month at day:.

and.set.the.date.

To.select.the.frequency.in.which.you.receive.notifications,.check.the.boxes.for.the.corresponding.increments.

you.wish.to.be.notified..For.example,.if.your.limit.is.set.at.100MB.and.you.select.50%,.you.will.receive.a.warning.

notification.when.you.are.50%.through.the.100.MB,.or.after.using.50.MB.of.data.

Click.the.Reset Now.button.to.restore.the.default.settings..You.can.only.do.this.when.you.don’t.have.connection.

with.the.internet..

Detailed explanation:

You.can.keep.track.of.your.data.usage.with.the.graphical.representation.of.the.“personal.usage.meter”.in.the.main-

When.your.total.data-usage.is.25%.of.your.pre-set.data-limit,.so.25.MB.in.this.case,.you.will.get.a.warmingmessage.(pop-up),.informing.you.about.this:

If.your.notifications.are.set.for.50%,.75%.and.100%.a.similar.screen.will.pop.up..

Also.in.the.screen.below.you.can.see.that.the.total.data.usage.is.more.than.100MB.because.the.personal.usage.

If.you.like.to.know.more.about.your.usage.in.detail,.click.Open.Usage.Information..

For.more.information,.see.also.Usage Information.

Glossary.of.Terms

802.11b/g

The.most.commonly-used.wireless LAN.standards.

application launch button

A.button.in.the.KPN.Mobile.Internet.Software.that.both.launches.a.network-dependent.application.and.establishes.

the.network.connection.it.needs..The.application.is.not.launched.until.the.network.connection.has.been.

established.

bearer

A.general.term.for.various.network.technologies.used.to.provide.a.network.connection:.HSDPA,.HSUPA,.

UMTS.(3G),.GPRS.(2.5G),.EDGE.(3G),.Dial-up.(GSM.Data),.HSCSD,.Wi-Fi,.LAN.

Bluetooth

A.short-range.radio.technology.supporting.communication.between.digital.devices.

connection

This.term.can.be.used.to.mean.the.set.of.parameters.required.to.establish.an.Internet.connection..It.consists.of.

a.bearer.type.selection.plus.all.the.additional.parameters.required.to.establish.a.connection.over.the.selected.

bearer.

default device

There.may.be.several.devices.installed.on.a.PC,.each.supporting.one.or.more.bearers..Therefore,.a.default.device.

is.automatically.selected.for.each.bearer..This.device.is.then.used.when.a.connection.is.established.over.that.

bearer.

device

A.general.term.for.the.piece.of.wireless/mobile.hardware.used.to.connection.your.PC.to.the.Internet..It.can.be.

a.built-in.or.removable.Wi-Fi.adapter,.a.cellular.network.PC.card.(the.kind.you.slot.into.a.bay.on.your.PC),.PC.

express.card,.USB.stick.or.a.cellular.device.embedded.into.your.PC.or.a.mobile.phone.connected.to.your.PC.via.a.

serial.cable,.USB.cable,.infra-red.connection.or.Bluetooth.connection.

DHCP

See.Dynamic Host Configuration Protocol.

DNS

See.Domain Name System.

Domain Name System (DNS)

A.distributed.Internet.directory.service..DNS.is.used.mostly.to.translate.between.domain.names.and.IP.addresses,.

and.to.control.Internet.email.delivery.

Dynamic Host Configuration Protocol (DHCP)

A.protocol.for.automating.the.configuration.of.computers.in.an.IP.network.

EDGE

See.Enhanced Data for GSM Evolution.

Enhanced Data for GSM Evolution (EDGE)

A.GSM-based.wireless.service.that.can.deliver.data.at.rates.of.up.to.384.Kbps,.enabling.the.delivery.of.multimedia.etc.

General Packet Radio Service (GPRS)

A.cellular.network.technology.offering.higher.capacity.data.transfer.than.ordinary.GSM.connections..GPRS.

connections.are.charged.based.on.the.amount.of.data.transferred.rather.than.on.call.duration.and.can.therefore.

be.permanently.connected.without.incurring.costs.

Global System for Mobile Communication (GSM)

The.cellular.telephone.standard.most.commonly.used.in.Europe.and.Japan..It.is.not.widely.used.in.the.US.

GPRS

See.General Packet Radio Service.

GSM

See.Global System for Mobile Communication.

High-Speed Circuit-Switched Data (HSCSD)

A.circuit-switched.data.transmission.mechanism.that.provides.improved.data.transfer.rates.over.GSM.networks.

High-Speed Downlink Packet Access (HSDPA)

A.packet-based.protocol.used.in.UMTS.networks.to.speed.up.transfer.rates..It.provides.much.faster.download.

speeds.than.basic.UMTS,.thus.improving.the.delivery.of.multimedia.etc..over.mobile.networks.

HSCSD

See.High-Speed Circuit-Switched Data.

HSDPA

See.High-Speed Downlink Packet Access.

HSUPA

See.High-Speed Uplink Packet Access.

HTTP

See.Hyper Text Transfer Protocol.

HTTPS

See.Hyper Text Transfer Protocol Secure sockets.

Hyper Text Transfer Protocol (HTTP)

The.main.protocol.governing.the.interaction.between.web.servers.and.clients.(browsers).

Hyper Text Transfer Protocol Secure sockets (HTTPS)

A.protocol.for.secure.transmission.of.private.documents.over.the.Internet.

Internet Protocol (IP)

The.basic.protocol.governing.exchange.of.data.between.computers.across.the.Internet.

See.Internet Protocol.

IP address

A.numerical.address.with.the.form.nnn.nnn.nnn.nnn,.used.to.uniquely.identify.a.host.computer.within.an.IP.

network.

LAN

See.local area network.

local area network (LAN)

A.high.capacity.network.covering.a.small.geographical.area.

profile

A.list.of.connections.ordered.by.preference..You.can.define.several.profiles.for.use.in.different.contexts.(different.

locations,.for.example),.one.of.which.is.marked.as.the.active.profile..When.you.connect.to.the.Internet.using.KPN.

Mobile.Internet.Software.,.it.tries.to.connect.using.one.of.the.connections.in.the.active.profile,.starting.with.the.

first.in.the.list.

Service Set Identification (SSID)

An.identifier.or.name.that.uniquely.indentifies.a.WLAN

SSID

See.Service Set Identification.

UMTS

See.Universal Mobile Telecommunications System.

Universal Mobile Telecommunications System (UMTS)

A.third-generation.(3G).mobile.or.cellular.phone.technology.providing.high.speed.data.connections.

virtual private network (VPN)

A.private.network.established.within.the.public.Internet,.protected.from.eavesdropping.by.means.of.encryption.

VPN

See.virtual private network.

VPN client

A.component.of.a.virtual private network..A.VPN.client.is.a.program.residing.in.a.computer.or.other.network.

device.that.maintains.an.encrypted.tunnel.through.the.Internet.from.the.network.device.to.a.VPN gateway...

It.encrypts.all.outgoing.messages.to.the.gateway.and.decrypts.all.incoming.messages.from.the.gateway.

VPN gateway

A.component.of.a.virtual private network..A.VPN.gateway.is.a.program.or.device.located.on.the.periphery.of.

a.secure.network.such.as.an.intranet.that.can.provide.encrypted.“tunnels”.into.the.intranet.from.VPN.clients.in.

remote.locations..It.encrypts.all.outgoing.messages.to.VPN.clients.and.decrypts.all.incoming.messages.from.VPN.

clients.

VPN tunnel

The.connection.between.a.VPN client.and.a.VPN gateway,.through.which.encrypted.data.is.exchanged.

Wi-Fi

See.Wireless Fidelity.

Wireless Fidelity (Wi-Fi)

A.commonly-used.name.for.802.11b/g-based.wireless LAN.technology.

wireless LAN (WLAN)

A.high.capacity.wireless.network.covering.a.small.geographical.area.

WLAN

See.wireless LAN.

Guarantee.:.Terms.and.conditions

Your.purchase.is.guaranteed.against.faulty.materials.or.workmanship.for.a.period.of.24.calendar.months.from.the.

date.of.installation.or.the.date.of.purchase,.whatever.date.is.later,.if.and.when.used.in.a.proper.way..Batteries.shall.

be.guaranteed.for.a.period.of.six.months.

Notwithstanding.statutory.rights,.during.the.period.of.this.guarantee.any.components.of.the.unit.which.are.

proved.to.be.faulty.or.defective.in.manufacture.will.be.exchanged.or.repaired.free.of.material.charges.and.free.of.

labor.charges.if.repaired.directly.by.KPN.

Your.purchase.has.not.been.properly.used.in.the.event.it:

•.

is.neglected;

•.

is.used.imprudently,.recklessly.and/or.incompetently;

•.

is.in.violation.of.instructions.in.the.user.manual.or.instructions.provided.by.the.manufacturers.or.KPN.has.

been.connected,.installed,.used.and/or.combined.with.other.products.

If.your.purchase.does.not.function.properly,.please.contact.a.KPN.shop..You’ll.find.the.nearest.KPN.shop.and.the.

opening.hours.on.www.kpn.com.

KPN.will.require.proof.of.purchase.in.order.to.ascertain.when.and.where.you.have.purchased.the.specific.product.

Frequently.Asked.Questions

Question 1:

What can I do with a Dongle?

Answer 1:

A.Dongle.is.a.USB-Modem.with.which.you.can.send.emails.and.use.the.internet.whenever.you.have.a.Mobile.

Internet.on.your.Laptop.subscription..Put.the.dongle.in.a.USB-port.on.your.computer..It.will.fit.on.any.laptop.or.

desktop.with.a.USB-port..Your.computer.must.fulfill.the.following.requirements:

Microsoft:

•.

Windows.XP.SP3,.Windows.Vista,.Windows.7.or.Windows.8.(Desktop)

•.

USB.port

•.

1.GB.RAM.memory

•.

100.MB.free.hard-disk.space

Apple:

•.

Mac.OS.X.10.4.of.higher

•.

USB.port

•.

1.GB.RAM.memory

•.

100.MB.free.hard-disk.space

Question 2

Why doesn’t the installation of the software work?

Answer 2:

Check:

•.

If.you.have.(enough).administrator.rights.on.your.computer.

•.

If.your.virus.scanner.is.not.blocking.the.installation..Temporarily.disable.it,.if.this.is.the.case.

•.

If.your.firewall.is.not.blocking.the.installation..Temporarily.disable.it,.if.this.is.the.case.

Question 3:

The installation of the software was successful, but why can’t the software find a network?

Answer 3:

It.can.occur.occasionally.that.the.installation.is.not.completely.finished.yet..Try.the.following:

•.

Take.the.dongle.out.of.the.USB-port..Replace.the.dongle.in.the.port.after.5.seconds.

•.

Place.the.dongle.in.another.USB-port.on.your.computer.

•.

Turn.your.computer.Off.and.On.again.

Question 4:

The software does start, but it says that the SIM card is not found, followed by ‘No service’.

Answer 4:

Check.if.the.SIM.card.is.inserted.in.the.dongle.in.the.right.way.

Question 5:

The software starts correctly. In the screen it says ‘Ready to connect’, but if I press the connect button nothing happens and eventually I get an error message.

Answer 5:

First.wait.for.about.1.minute,.and.try.again.to.click.the.“Connect”-button.

Do.you.have.a.Prepaid.data.plan?.Check.if.the.option.Prepaid.is.switched.on,.as.follows:

Start.the.Mobile.Internet.Software.and.choose.the.tab.‘Connection’.

.Choose.‘Options’.from.the.menu.and.tick.‘Enable.Prepaid’.

Check.in.the.‘Account’.tab.if.it.says:.‘Your.account.type.is.Prepaid’.

If.you.have.a.subscription.check.that.Prepaid.is.switched.off.

Question 6:

How can I see which type of connection is active on my Mobile Internet Software?

Answer 6:

The.Mobile.Internet.Software.shows.you.the.type.of.connection.it.has:.LAN,.WiFi,.or.2G/3G..The.icon.that.is.

highlighted.shows.you.which.connection.is.active.

•.

LAN.means.you.are.connected.by.a.cable.

•.

WiFi.(or.WLAN).means.you.have.a.wireless.connection,.either.with.a.home,.or.business.network.

•.

2G/3G.means.that.you.are.connected.to.a.mobile.network.

A.mobile.internet.connection.is.set.up.by.clicking.the.“Connect”.button,.in.the.top.right-hand.corner.of.the.main.

screen.(tab.‘Connection’).of.the.Mobile.Internet.Software..

The.software.automatically.chooses.the.best.(quickest/cheapest).connection.type.(LAN,.WiFi,.2G/3G),.while.you.

can.continue.using.internet..This.means.that.you.use.less.data.(Megabytes).over.2G/3G.Mobile.Networks.and.that.

therefore.your.bills.are.lower..

It.can.occur.that.a.data-download.that.has.already.started,.continues.over.2G/3G,.even.though.the.software.

has.already.switched.to.WLAN,.for.example..This.could.be.a.session.in.which.you.listen.to.radio.or.when.you’re.

downloading.a.file.

To.be.sure.that.all.‘new’.data.goes.over.WLAN,.cancel.downloads.that.started.on.2G/3G.and.restart.them.again.

Question 7:

How can I activate or deactivate the PIN-code of my SIM-card?

Answer 7:

To.(de)activate.the.PIN-code.of.your.SIM-card:

Start.the.Mobile.Internet.Software.and.chose.the.tab.‘Connection’.

Chose.the.menu.‘Settings’.and.then.‘PIN.management’.

In.this.menu.you.can.either.deactivate.or.reactivate.the.PIN-code.of.your.SIM-card.

You.can.also.change.the.PIN-code.of.your.SIM-card.in.this.menu.

The.default.PIN-code.of.a.new.SIM-card.is.0000..Do.not.forget.the.PIN-code.if.you.choose.to.change.it,.because.

you.will.not.be.able.to.establish.a.connection.without.it.

You.can.only.change.your.PIN-code.if.you.are.off-line.(not.connected).

Wrong.PIN-code

If.you.enter.the.wrong.PIN-code,.you.will.receive.a.warning.message.which.contains.the.number.of.tries.you.have.

left.to.enter.the.correct.PIN-code.before.the.SIM-card.is.blocked..In.most.cases.the.SIM-card.will.be.blocked.after.

you.have.entered.the.wrong.PIN-code.three.times..When.the.SIM-card.is.blocked,.you.will.have.to.enter.the.PUKcode.to.unblock.it..Contact.the.customer.service.center.for.information.about.your.PUK-code.

Question 8:

I reach the limit of my Mobile Internet bundle very quickly. What can I do?

Answer 8:

When.you.reach.the.bundle.limit.of.your.Mobile.Internet.subscription.very.quickly,.there.are.a.number.of.things.

you.can.do:

•.

Make.sure.that.you.use.a.home.or.corporate.network.(over.WiFi).as.much.as.possible.

•.

Limit.the.use.of.streaming.video.(e.g..YouTube).or.audio,.as.this.uses.relatively.many.MB’s.

•.

Try.to.do.as.many.updates.as.you.can.on.your.home.or.corporate.network.(over.WiFi).and/or.switch.off.your.

automatic.updates.

•.

It.can.be.useful.to.switch.to.a.subscription.with.a.bigger.data.bundle.

Question 9:

What does Internet on your Laptop or Tablet cost within the Netherlands?

Answer 9:

You.can.view.the.current.tariffs.of.your.Mobile.Internet.Subscription.on.the.website.of.your.provider,.or.you.can.

contact.the.customer.support.center.

Question 10:

What does internet on your Laptop or Tablet cost outside the Netherlands?

Answer 10:

Different.tariffs.apply.for.the.use.of.your.Mobile.Internet.Subscription.outside,.rather.than.inside.The.Netherlands.

Warning!.Costs.made.outside.The.Netherlands.are.not.part.of.your.Mobile.Internet.Subscription,.but.will.be.

charged.separately.

Tips:

Switch.off.the.automatic.updates.of.applications.like.Windows.Update.and.Virus.scanners.before.going.

abroad..This.might.prevent.you.from.high.costs.

The.dashboard.of.the.Mobile.Internet.Software.will.show.you.which.network.you.are.using.

Question 11:

How can I select a network with my Mobile Internet Software in and outside The Netherlands?

Answer 11:

When.you.set-up.a.data.connection.in.The.Netherlands.or.abroad,.the.Mobile.Internet.Software.will.automatically.

select.a.network..When.more.than.one.UMTS/GPRS.network.is.available,.you.can.also.select.a.network.manually..

In.some.cases.this.can.be.useful.regarding.cost.on,.or.the.quality.of,.the.network.

How.to.select.a.network:

Start.the.Mobile.Internet.Software.and.select.the.tab.‘Connection’.

Chose.the.menu.‘Networks’.and.then.‘Network.Selection…’.

Here.you.can.make.a.chose.between.automatic.or.manual.network.selection.

Select.‘Manual’.

Choose.‘Select.network’.to.open.the.window.‘Change.Network.Operator’.

Select.your.preferred.network.and.click.‘Change.Operator’.

Click.‘OK’.

Warning!.When.using.internet.outside.The.Netherlands.different.tariffs.apply!

Question 12:

How can I view the data usage I have done with my dongle and set a limit on my usage?

Answer:

The.Mobile.Internet.Software.contains.a.useful.tool.with.which.you.can.keep.track.of.your.data.usage..You.can.set.

your.own.data.bundle.limit.in.the.software,.and.add.warnings.which.will.warn.you.during.your.usage..The.main.

screen.of.the.software.contains.a.clear.usage.meter..All.settings.can.be.found.in.the.tab.‘Usage’.and.then.in.‘Usage.

Meter.Settings’.

Note: You.have.to.enter.a.start.date..This.date.has.to.correspond.to.the.dates.on.your.bill!

Tick.the.box.‘Enable.data.usage.threshold’.and.enter.the.amount.of.MB’s.you.want.as.your.limit.in.the.box.‘Usage.

threshold.in.MB’..When.you.have.a.subscription.you.can.change.the.‘Bill.Period.Start.Date’.in.the.first.day.of.the.

period.over.which.you.receive.a.bill..If.you.are.a.prepaid.customer.you.cannot.change.the.‘Bill.Period.Start.Date’.

Setting Warning Thresholds:

The.intervals.at.which.you.receive.warnings.can.be.set.by.ticking.the.corresponding.boxes..E.g..If.you.have.set.

the.total.number.of.MB’s.in.your.subscription.on.100,.and.you.tick.the.box.50%,.you.will.receive.a.warning.after.

50MB’s,.which.is.50%.of.100MB.

Question 13:

How can a Prepaid customer request his balance with the Mobile Internet Software?

Answer 13:

If.you.are.a.Prepaid.customer.you.can.use.the.tab.‘Account’.to.request.your.balance..In.the.menu.click.‘Settings’.

and.tick.‘Enable.Prepaid’.to.switch.the.software.to.Prepaid.(this.will.only.work.if.you.have.a.Prepaid.SIM-card)..

When.you.click.the.button.‘Check.Balance’.in.the.tab.‘Account’,.you.will.receive.a.message.containing.your.

remaining.balance.

Note:.You.can.only.use.the.button.‘Check.Balance’.if.you.inserted.your.SIM-card.correctly,.you.have.entered.the.

PIN-code.and.you.are.connected.to.a.Mobile.Network.(2G/3G).(see.the.signal.strength.bars)..You.can.also.look.up.

your.Prepaid.balance.online.

It.is.possible.that.your.modem.or.configuration.does.not.support.this.functionality.

Question 14:

Can I use the Mobile Internet Software on a Tablet (ie. iPad)?

Answer 14:

No,.at.this.moment.the.software.can.only.be.used.in.combination.with.a.Windows.or.Apple.computer..See.

question.#1.

Question 15:

What is my data usage regarding different internet services?

Answer 15:

In.the.overview.below.indications.can.be.found.of.the.data.usage.of.different.internet.services..Multiply.the.

amount.of.times.you.use.a.different.service.by.the.amount.of.MB’s.it.uses.and.you.will.have.the.total.number.

of.MB’s.that.you.use..Multiply.the.amount.of.MB’s.by.the.amount.of.Euro’s.you.pay.per.MB.and.you.will.have.an.

indication.of.the.total.costs.of.your.data.usage.

What?

Sending.text.e-mail.without.attachment

Sending/viewing.email.or.newsletter.in.HTML.lay-out.

Webpage.with.a.few.pictures

Webpage.with.a.lot.of.pictures

Opening/sending.a.Word.document

Opening/sending.a.Excel.document

Listening.to.online.radio.(per.minute)

Down/Uploading.photographs

Opening/sending.a.PowerPoint.document

Down/Uploading.a.music.file.(MP3)

Video-streaming.(per.minute).in.low.resolution

*.These.averages.are.just.an.indication..No.rights.can.be.derived.from.these.numbers.

Average usage*

0,01.MB

0,05.MB

0,20.MB

0,25.MB

0,50.MB

1.MB

2.MB

3.MB

4.MB

8.MB

Hei! Olen tekoälypohjainen chatbot, joka on erityisesti koulutettu auttamaan sinua kohteen KPN Mobile Internet Software User Manual kanssa. Olen perusteellisesti tarkastanut dokumentin ja voin auttaa sinua löytämään tarvitsemasi tiedot tai selittämään sisällön selkeästi ja yksinkertaisesti. Etsitpä sitten ohjeita tiettyihin ominaisuuksiin, vianmääritysohjeita tai yleistä käyttöä, voit vapaasti esittää kysymyksiäsi. Mitä enemmän yksityiskohtia annat huolenaiheistasi tai tarpeistasi, sitä tarkemmin ja tehokkaammin voin auttaa sinua!

Avustaja kirjoittaa

Avustaja on poissa näppäimistöltä. Yritä myöhemmin uudelleen.

Näyttää siltä, että olet saapunut dokumenttiin, joka on kirjoitettu useilla kielillä, mukaan lukien kieli, joka ei ole äidinkielesi. Voit piilottaa väliaikaisesti sivut, joita et halua nähdä, seuraavien linkkien avulla.

Mainos

KPN Mobile Internet

Software

User Manual

Mac version ., March 

Contents

Welcome!

Introduction

Getting.Started

What.do.the.LED.colors.mean?

Start.the.KPN.Mobile.Internet.Software

Get.Online

LAN:

WLAN (WiFi):

Cellular Network (2G/3G):

Which speeds can I expect over 2G/3G?

Manage SIM Card PINs

Locate New WLAN Networks

Access a Home/Office WLAN Network

Check Your Network Usage

Set Network Usage Thresholds

Check Your Roaming Status

Send and Receive Text Messages

Icon in the Dock

The KPN Mobile Internet Software

The.Menu.Bar

The KPN Mobile Internet Software menu

The File menu

The Edit menu

The Device menu

The View menu

The Window menu

The Help menu

The.Feature.Tabs

Connection Tab

The Usage Tab

The Account Tab

The Websites Tab

The KPN Mobile Internet Software menu

Preferences

Uninstall

The File menu

New SMS Message

The Edit menu

The Device menu

Change PIN Code

Disable PIN Code

Enable Prepaid

The View menu

The Window menu

SMS Browser

Usage Information

Hotspot Locator

The Help menu

Usage Meter Settings

Detailed explanation:

Glossary.of.Terms

Guarantee.:.Terms.and.conditions

Frequently.Asked.Questions

Liittyvät

Digisol DG-BA4305 (H/W Ver. A1) 4G LTE Broadband Modem Adapter Quick Installation Guide

Telfort Mobile Internet Software User Manual

Telfort Mobile Internet Software Birdstep BEC 2.9 User Manual

KPN Mobile Internet Card/USB-Dongle: AI Chat & PDF Access

KPN Mobile Internet Software 4.0 User Manual

Huawei E160 USB Modem User Guide: AI Chat & PDF Access

Hard Reset ZTE E160

Telfort HSDPA USB-modem User Manual | AI Chat & PDF

KPN USB-Modem 2 Quick Start Manual

3G USB modem User Manual

Huawei E169, E220 Troubleshooting Guide: AI Chat & PDF Download

USB GPRS/WLAN Dongle Users Manual