Instructions for use
Charger 1.0
miniRITE R miniBTE R
Oticon Real™
Oticon More™
Oticon Zircon
Oticon Play PX
Oticon Opn S™
Oticon Opn Play™
Oticon Ruby
Oticon CROS PX
Introduction to this booklet
This booklet guides you on how to use and maintain your new charger.
Ensure you read this booklet carefully, including the Warnings section.
This will help you get the most benefit from your charger.
If you have additional questions about the use of your charger, contact your hearing care professional.
For your convenience, this booklet contains a navigation bar to help you navigate through the different sections.
About Getting started Daily use Warnings More info
IMPORTANT NOTICE
For details on the functionality of your specific hearing aid solution, refer to your hearing aid’s instructions for use.
Intended use
Intended use The charger is intended to recharge the hearing aids and
CROS transmitter that contain rechargeable batteries.
The product is intended to be used together with the given hearing solution.
Indications for use There are no indications for use (diagnoses) for the charger itself.
Intended user Person with hearing loss using a hearing aid and their caregivers. Hearing care professional responsible for adjusting the accessory.
Intended user group Adults and children older than 36 months.
Use environment Home setting.
Contraindications No contraindications.
Clinical benefits See clinical benefits of the hearing aid.
Table of contents
About
Package contents 5
Charger 6
Temperature conditions
Getting started
7
Prepare charger
Charge the hearing aids
Charging time
8
9
10
Daily use
Power the charger using other sources
Caring for your charger
12
13
Warnings
General warnings 14
More info
Troubleshooting 16
Conditions of use 20
Compliance statements 21
Warranty 27
About
Package contents
The packaging box consists of the following elements:
Charger
Case for charger
Power plug
(varies from country to country)
Instructions for use Charger 1.0
miniRITE R miniBTE R
Oticon Real™
Oticon More™
Oticon Zircon
Oticon Play PX
Oticon Opn S™
Oticon Opn Play™
Oticon Ruby
Oticon CROS PX
This booklet
5
Charger
What it is and does
USB cable
Insert in power plug or other power sources
Charging ports
For hearing aids when charging
Power plug
For power socket
Power cable
Supply power
6 About Getting started Daily use Warnings More info
LED light
Status indicator for charger ON/OFF
Temperature conditions
Temperature
Below +5°C
(+41°F)
+10°C to +35°C
(+50°F to +95°F)
+5°C to +10°C and
+35°C to +38°C
(+41°F to 50°F and
+95°F to +100°F)
Above +38°C
(+100°F)
Charging condition
No charging due to low temperature
Best charging condition. Charging takes up to 3.5 hours.
Extended charging. Charging takes up to 5 hours.
No charging due to high temperature
IMPORTANT NOTICE
Ensure you always leave the charger connected to a power source when the hearing aid is seated in the charging port.
7
Getting started
Prepare charger
Connect to power source Charger is turned ON
1 2
1. Insert the USB plug into the power plug.
2. Insert the power plug into a power socket.
The charger turns ON automatically.
When the charger is connected to power, the GREEN LED turns ON.
8 About Getting started Daily use Warnings More info
Charge the hearing aids
Place hearing aids in charger Charging
Place the hearing aids in the charging ports as shown in the picture. Make sure that the hearing aids match the right and left color indicators on the charger.
The RED indicator is for the right side hearing aid. The BLUE indicator is for the left side hearing aid.
The hearing aid LED lights turn ON when the hearing aids are correctly placed in the charger.
Hearing aid LED light charging status:
ORANGE / RED* = Charging
GREEN = Fully charged
*The color is either orange or red depending on the hearing aid family. For more information see your hearing aid’s instructions for use.
9
Charging time
Ensure you fully charge your hearing aid before first time use.
Charge your hearing aid every night. That ensures you start your day with fully charged hearing aid.
Be aware that charging time may vary depending on the remaining capacity of the battery and between the left / right side hearing aid.
10 About Getting started Daily use Warnings More info
If your hearing aid’s battery is completely drained the normal charging time is: miniRITE R miniBTE R
Fully charged
3 hours
Fully charged
3.5 hours
50% charged
1 hour
40% charged
1 hour
25% charged
0.5 hours
20% charged
0.5 hours
When the battery is fully charged, the charging process stops automatically.
Leave the hearing aid in the charger when you do not use it.
Remember to keep the charger connected to a power source at all times.*
* For select hearing models, turning the charger OFF makes the hearing aids turn ON and start using battery power.
For more information, contact your hearing care professional.
Note
If you have not used your hearing aid in a long time and you then try to recharge it, it may take up to 30 seconds before the hearing aid begins charging. For more information, see your hearing aid’s instructions for use.
11
Daily use
Power the charger using other sources
You can power the charger from other sources than a power socket. This can be done by using the charger’s USB cable.
Ensure that the power source is USB 2.0 compliant, with a minimum of
500mA output.
Examples of power sources:
• Power bank
• Computer
• Car
Note
When using a power bank, ensure that it does not have a power-saving or auto-shutdown mode. As this can result in your hearing aid not being fully charged or not charged at all.
IMPORTANT NOTICE
When using a power socket, use the supplied original power supply (5.0V/1A) for the charger.
12 About Getting started Daily use Warnings More info
Caring for your charger
Always ensure that the charger is dry and clean before use. Keep the charging ports clean from dust by using a dry cloth. Do not use water or cleaning fluids to clean the charging ports.
Store your charger in a dry location, e.g. in the bedroom.
Ensure you keep the charger in an environment with a temperature between +5°C and +38°C (+41°F and +100°F).
13
Warnings
General warnings
For your personal safety and to ensure correct usage, you should familiarize yourself fully with the following general warnings before using your charger.
Consult your hearing care professional if you experience unexpected operations or serious incidents with your charger during use or because of its use. Your hearing care professional will support you with issue handling and, if relevant, reporting to the manufacturer and/or the national authorities.
Risk of burns
Do not place anything but the hearing aids in the charger ports.
Choking hazards and risk of swallowing small parts
Charger, hearing aids and their parts should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves.
If a battery, hearing aid or small part is swallowed, see a doctor immediately and contact the National Poison Center at 1-800-222-1222 or National Battery
Ingestion Hotline at 1-800-498-8666.
Heat
The charger must never be exposed to extreme heat, e.g. left inside a parked car in the sun.
The charger must not be dried in microwave ovens or other ovens.
14 About Getting started Daily use Warnings More info
Connection to external equipment
The safety of the charger, when connected to external equipment with USB cable, is determined by the external signal source.
When the charger is connected to external equipment which is plugged into a power socket, this equipment must comply with
IEC 62368-1 or equivalent safety standards.
15
More info
Troubleshooting
Symptom
The charger LED remains turned OFF when the charger is connected to power
Possible causes
The charger is not turned ON
The charger LED shows long ORANGE blinks
The hearing aid or charger’s temperature is too warm
The charger’s temperature is too cold
The charger LED repeatedly shows three short ORANGE blinks
System error
Solutions
Verify that the power plug is correctly connected
Ensure that charging has started, to make sure the power source delivers sufficient output for your charger
Move the charger and hearing aid to a location with a temperature between +5°C and +38°C
(+41°F and +100°F)
Move the charger to a location with a temperature between +5°C and +38°C (+41°F and +100°F)
Contact your hearing care professional
16 About Getting started Daily use Warnings More info
Symptom
The charger LED remains turned OFF when the charger is connected to power
The charger LED shows long ORANGE blinks
Possible causes
The charger is not turned ON
The hearing aid or charger’s temperature is too warm
The charger’s temperature is too cold
The charger LED repeatedly shows three short ORANGE blinks
System error
Solutions
Verify that the power plug is correctly connected
Ensure that charging has started, to make sure the power source delivers sufficient output for your charger
Move the charger and hearing aid to a location with a temperature between +5°C and +38°C
(+41°F and +100°F)
Move the charger to a location with a temperature between +5°C and +38°C (+41°F and +100°F)
Contact your hearing care professional
Continues on next page
17
Troubleshooting
Symptom
The hearing aid LED blinks GREEN when hearing aid is placed in the charger
Possible causes
Hearing aid has not been in use for an extended period of time
The hearing aid LED remains turned OFF when the hearing aid is placed in the charger
The charger is not turned ON
The hearing aid or charger’s temperature is either too warm or too cold
Charging is incomplete. The charger has stopped charging to protect the battery.
The hearing aid is not correctly seated in the charger
The hearing aid LED blinks ORANGE / RED when the hearing aid is placed in the charger
System error
18 About Getting started Daily use Warnings More info
Solutions
Depending on how depleted the battery in the hearing aid is, the hearing aid automatically resumes normal charging mode after a timeframe of up to 10 minutes
Ensure you leave the hearing aid in the charger during this process
Verify that the charger power plug is correctly connected
Move the charger and hearing aid to a location with a temperature between +5°C and +38°C
(+41°F and +100°F)
Reinsert the hearing aid into the charger. This completes the charging within approximately
15 minutes.
Check the charging ports for foreign objects
Contact your hearing care professional
Symptom
The hearing aid LED blinks GREEN when hearing aid is placed in the charger
Possible causes
Hearing aid has not been in use for an extended period of time
The hearing aid LED remains turned OFF when the hearing aid is placed in the charger
The charger is not turned ON
The hearing aid or charger’s temperature is either too warm or too cold
Charging is incomplete. The charger has stopped charging to protect the battery.
The hearing aid is not correctly seated in the charger
The hearing aid LED blinks ORANGE / RED when the hearing aid is placed in the charger
System error
Solutions
Depending on how depleted the battery in the hearing aid is, the hearing aid automatically resumes normal charging mode after a timeframe of up to 10 minutes
Ensure you leave the hearing aid in the charger during this process
Verify that the charger power plug is correctly connected
Move the charger and hearing aid to a location with a temperature between +5°C and +38°C
(+41°F and +100°F)
Reinsert the hearing aid into the charger. This completes the charging within approximately
15 minutes.
Check the charging ports for foreign objects
Contact your hearing care professional
19
Conditions of use
Operating conditions
Transportation and storage conditions
Temperature: +5°C to +38°C (+41°F to +100°F)
Humidity: 5% to 93%, non-condensing
Atmospheric pressure: 700 hPa to 1060 hPa
Temperature and humidity shall not exceed the below limits for extended periods during transportation and storage:
Temperature: -25°C to +70°C (-13°F to +158°F)
Humidity: 5% to 93%, non-condensing
For information about your hearing aid’s Conditions of use, see your hearing aid’s instructions for use.
20 About Getting started Daily use Warnings More info
Compliance statements
This device complies with part 18 of the FCC Rules.
Radiofrequency radiation exposure information
This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This device should be installed and operated with minimum distance of 20 centimeters / 8 inches between the device and your body.
This device must not be co-located or operating in conjunction with any other antenna or transmitter.
Use of other accessories not verified by the manufacturer may not ensure compliance with FCC RF exposure guidelines.
User information
This device has been tested and found to comply with the limits pursuant to part 18 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
21
However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to other electronic equipment, which can be determined by turning the device OFF and ON, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the equipment
• Increase the separation between the equipment
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the device.
22 About Getting started Daily use Warnings More info
This medical device complies with the Medical Device Regulation (EU)
2017/745.
Declaration of Conformity is available from the headquarters:
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark www.oticon.global/doc
SBO Hearing A/S
Denmark
Waste from electronic equipment must be handled according to local regulations.
23
Description of symbols and abbreviations used in this booklet
Warnings
Text marked with a warning symbol must be read before using the device.
Manufacturer
The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Regulations
2017/745.
CE mark
The device complies with all required EU regulations and directives.
Electronic waste (WEEE)
Recycle hearing aids, accessories or batteries according to local regulations.
Hearing aid users can also return electronic waste to their hearing care professional for disposal. Electronic equipment covered by Directive 2012/19/EU on waste and electrical equipment (WEEE).
Regulatory Compliance Mark (RCM)
The device complies with electrical safety, EMC and radio spectrum requirements for devices supplied to the Australian or New Zealand markets.
24 About Getting started Daily use Warnings More info
Description of additional symbols used on labels
Keep dry
Indicates a medical device that needs to be protected from moisture.
Catalog number
Indicates the manufacturer’s catalog number so that the medical device can be identified.
Serial number
Indicates the manufacturer’s serial number so that a specific medical device can be identified.
Medical Device
The device is a medical device.
Nature of supply voltage
Indicates that the nature of the device’s power supply voltage shall be DC (direct current).
FW
Firmware version used in the device.
Unique device identifier
Indicates a carrier that contains unique device identifier information.
25
International warranty
Your device is covered by an international warranty issued by the manufacturer. This international warranty covers manufacturing and material defects in the device itself, but not in accessories such as batteries, tubing, speakers, earpieces and filters, etc. Problems arising from improper/incorrect handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions, physical changes in your ear, damage due to foreign objects entering the device, or incorrect adjustments are NOT covered by the international warranty and may void it. The above international warranty does not affect any legal rights that you might have under applicable national legislation governing the sale of consumer goods in the country where you have bought your device. Your hearing care professional may also have issued a warranty that goes beyond the clauses of this international warranty.
Please consult him/her for further information.
If you need service
Take your device to your hearing care professional, who may be able to sort out minor problems and adjustments immediately. Your hearing care professional may charge a fee for their services.
26 About Getting started Daily use Warnings More info
Warranty
Certificate
Name of owner: _______________________________________________________
Hearing care professional: _______________________________________________
Hearing care professional’s address: _______________________________________
Hearing care professional’s phone: ________________________________________
Purchase date: ________________________________________________________
Warranty period: _______________ Month: ________________________________
Model: _______________________ Serial no.: ______________________________
0000262105000001
