Eyecon 9430 Instruction Manual

Eyecon 9420 & 9430
Pill Counting, Inventory, and Validation System
Instruction Manual
AWT35-501651
Issue AB
Eyecon is a part of Avery Weigh-Tronix. Avery Weigh-Tronix is a trademark of the Illinois Tool Works group of companies whose ultimate parent
company is
Illinois Tool Works Inc (“Illinois Tool Works”). Copyright © 2020 Illinois Tool Works. All rights reserved.
No part of this publication may be reproduced by making a facsimile copy, by the making of a copy in three dimensions of a two-dimensional work and the making
of a copy in two dimensions of a three-dimensional work, stored in any medium by electronic means, or transmitted in any form or by any means, including
electronic, mechanical, broadcasting, recording or otherwise without the prior written consent of the copyright owner, under license, or as permitted by law.
This publication was correct at the time of going to print, however Avery Weigh-Tronix reserves the right to alter without notice the specification, design, price
or conditions of supply of any product or service at any time.
Eyecon9420.9430_u_en_501651.book
Table of Contents
page
Table of Contents ...................................................................................................................................... 3
Chapter 1 General information and warnings ......................................................................................... 8
About this manual .............................................................................................................. 8
Text conventions ......................................................................................................... 8
Special messages ....................................................................................................... 8
Installation .......................................................................................................................... 9
Unpacking ................................................................................................................... 9
Intended use ................................................................................................................ 9
Sharp objects ................................................................................................................... 10
Training ............................................................................................................................ 10
Warranty policy ................................................................................................................ 10
Specifications ................................................................................................................... 11
FCC statement ................................................................................................................. 11
UL .................................................................................................................................... 11
Chapter 2 Introduction ............................................................................................................................ 12
Video training ................................................................................................................... 12
General description .......................................................................................................... 12
Product identification ................................................................................................. 12
Setup ................................................................................................................................ 13
Sulfa and penicillin platter ......................................................................................... 13
Preparing the Eyecon for use .......................................................................................... 15
Turn on the Eyecon .......................................................................................................... 15
Routine maintenance ....................................................................................................... 16
Cleaning the machine ...................................................................................................... 17
Funnel and slide gate ................................................................................................ 17
Rapid fill counting tray ............................................................................................... 18
Licensing agreement ........................................................................................................ 20
Medi-Span copyright and disclaimer information ...................................................... 20
Software updates ............................................................................................................. 21
Update warnings ....................................................................................................... 21
Install software updates ............................................................................................. 22
Turn off the Eyecon (shutdown) ....................................................................................... 22
Restart ....................................................................................................................... 22
Shutdown .................................................................................................................. 23
About Eyecon screen ....................................................................................................... 23
Back up the Eyecon data ................................................................................................. 24
Helpful hint ....................................................................................................................... 24
Navigating the touch screen ...................................................................................... 24
Definitions ........................................................................................................................ 24
Detecting incorrect, broken or other objects .................................................................... 25
Chapter 3 Settings menu ....................................................................................................................... 26
Setting time and date ....................................................................................................... 27
General menu .................................................................................................................. 28
About Eyecon 9420 ................................................................................................... 28
Speaker Volume ........................................................................................................ 28
Auto Close Transaction Recorded Message ............................................................. 29
Drug Substitution ....................................................................................................... 29
Stock Item Verification ............................................................................................... 31
Allow an Under-Fill .................................................................................................... 31
Eyecon 9420 & 9430 Instruction Manual
3
Allow an Over-Fill ...................................................................................................... 32
Calibrate Platter ......................................................................................................... 32
Set Eyecon Device Name ......................................................................................... 32
Select Language ....................................................................................................... 33
Select Country ........................................................................................................... 33
Barcode menu .................................................................................................................. 33
Barcode Type ............................................................................................................ 33
Data menu ....................................................................................................................... 41
Transaction Purge Time ............................................................................................ 41
Delete Report Data .................................................................................................... 42
Delete Drug Data Override Data ............................................................................... 42
Tray Photo Count ...................................................................................................... 42
Compress Tray Photos .............................................................................................. 43
Database Remote Access ......................................................................................... 43
Database Sharing ...................................................................................................... 43
Auto External Tray Photo Backup ............................................................................. 44
Enter Tray Photo Backup Path .................................................................................. 44
Tray Photo Backup Path Username .......................................................................... 44
Tray Photo Backup Path Password ........................................................................... 45
Tray Photo Backup Path Domain .............................................................................. 45
TCP/IP menu ................................................................................................................... 46
Pharm. Mgmt. SW menu ................................................................................................. 47
General notes on connecting to a pharmacy management system .......................... 47
PMSS Provider: ......................................................................................................... 48
Listening Port ............................................................................................................ 48
Use PMSS Connection Timeout ................................................................................ 49
PMSS Data Purge Time (In Days): ........................................................................... 50
Send Integer Quantity Only ....................................................................................... 50
Clear PMSS Data ...................................................................................................... 50
Interface Override of Stock Item Verification ............................................................. 50
Photo Retriever Application: ...................................................................................... 51
Photo Retriever Port: ................................................................................................. 51
Allow Rx Refills .......................................................................................................... 51
Provide Prior Fill Warning .......................................................................................... 51
Echo Received PMSS Packets ................................................................................. 51
Echo Port # ................................................................................................................ 51
Echo IP Address 1: .................................................................................................... 52
Echo IP Address 2: .................................................................................................... 52
Echo IP Address 3: .................................................................................................... 52
Remote Server menu ....................................................................................................... 53
Send Count Results (Bidirectional): .......................................................................... 53
Remote Server IP: ..................................................................................................... 53
Remote Server Port Number: .................................................................................... 53
Remote Server Connect Timeout: ............................................................................. 53
Remove Server Response Timeout: ......................................................................... 53
Retry Failed Communications: .................................................................................. 53
Require Bidirectional Acknowledgment: .................................................................... 53
Double Check menu ........................................................................................................ 54
Require Double Counts: ............................................................................................ 54
Double Count Schedule Code: .................................................................................. 54
Require Back Counts: ............................................................................................... 54
Require Adjust Reasons: ........................................................................................... 55
Back Count Schedule Code: ..................................................................................... 55
Import Back Count Reason: ...................................................................................... 55
Export Back Count Reason: ...................................................................................... 55
Login / Scan Out menu .................................................................................................... 56
User Recording Overview: ........................................................................................ 56
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Eyecon 9420 & 9430 Instruction Manual
Setting Login ............................................................................................................. 57
Use Imprivata Login .................................................................................................. 57
Edit Users .................................................................................................................. 58
User Access Right Levels ......................................................................................... 59
Count Login, Validation Login, and Inventory Login .................................................. 60
User Lookup .............................................................................................................. 61
Auto-Logout ............................................................................................................... 61
Test menu ........................................................................................................................ 61
Scanner test .............................................................................................................. 61
Camera test ............................................................................................................... 62
Touchscreen test ....................................................................................................... 62
Speaker test .............................................................................................................. 62
Auto Updater menu .......................................................................................................... 62
Validate Update Server Access ................................................................................. 63
Update Now ............................................................................................................... 63
Manual Update from USB ......................................................................................... 64
Automatic Updates: ................................................................................................... 64
Auto Update Time: .................................................................................................... 64
External Path: ............................................................................................................ 65
Allow Update Server Communication: ....................................................................... 65
Medispan Expiration Warning Level: ......................................................................... 65
Multi-Eyecon menu .......................................................................................................... 67
Trained Drugs menu ........................................................................................................ 67
Backup / Restore menu ................................................................................................... 68
Backup Location: ....................................................................................................... 68
Backup Interval: ......................................................................................................... 69
Backup All: ................................................................................................................ 69
Restore All: ................................................................................................................ 69
Backup Database: ..................................................................................................... 69
Restore Database: .................................................................................................... 69
Backup Configuration: ............................................................................................... 70
Restore Configuration: .............................................................................................. 70
View Audit Trail: ........................................................................................................ 70
Backup Audit Trail: .................................................................................................... 70
Backup Debug: .......................................................................................................... 70
Delete Debug Records: ............................................................................................. 70
Export Drug Data Override Data: .............................................................................. 70
Import Drug Data Override Data: .............................................................................. 70
Export PMSS Rx Data: .............................................................................................. 71
Import PMSS Rx Data: .............................................................................................. 71
Export Troubleshooting Files: .................................................................................... 71
Clear Vision Logging File: ......................................................................................... 71
Inventory menu ................................................................................................................ 71
Inventory Interface Provider: ..................................................................................... 72
Inventory Server IP Address: .................................................................................... 73
Inventory Server Port Number: .................................................................................. 73
Inventory Server Connect Timeout: ........................................................................... 73
Inventory Server Response Timeout: ........................................................................ 73
Display Quantity on Hand (QOH): ............................................................................. 73
Store Number: ........................................................................................................... 73
Auto Delete Inventory Data After Export: .................................................................. 74
Export Inventory ........................................................................................................ 75
Delete Inventory Data ................................................................................................ 75
Import Inventory Reason Codes ................................................................................ 75
Export Inventory Reason Codes ............................................................................... 76
McKesson IVI Specific Details ................................................................................... 77
Set/Import Server URL: ............................................................................................. 77
Eyecon 9420 & 9430 Instruction Manual
5
Import Security Certificate: ........................................................................................ 77
Test McKesson IVI Communication: ......................................................................... 77
Chapter 4 Eyecon operation ................................................................................................................... 78
START screen ................................................................................................................. 78
Count Only mode ............................................................................................................. 80
Counting .................................................................................................................... 80
Validation mode operation ............................................................................................... 84
Rx validation and dispensing ..................................................................................... 85
Physical Inventory mode .................................................................................................. 91
Inventory operation without the interface connection ................................................ 91
Inventory operation with the interface connection ..................................................... 94
Practices common to all modes ....................................................................................... 96
Pre-Login ................................................................................................................... 96
Manual NDC entry ..................................................................................................... 97
Drug Number Not Found ........................................................................................... 97
Edit drug database .................................................................................................... 98
Best counting practice ............................................................................................... 98
Best filling practice .................................................................................................... 99
Common messages or warnings ............................................................................. 100
Unit of Use for pill counting ..................................................................................... 100
Hand counts ............................................................................................................ 102
Dispensing large quantities ..................................................................................... 104
Train or Retrain a pill image .................................................................................... 105
Double Count (DEA Controlled Substances) .......................................................... 107
Back Count (DEA Controlled Substances) .............................................................. 107
Chapter 5 User login barcodes ............................................................................................................. 110
User login barcodes ....................................................................................................... 111
Chapter 6 Audit reports ......................................................................................................................... 112
Access Eyecon Auditor .................................................................................................. 112
Initial use ........................................................................................................................ 112
Specify and view a report ............................................................................................... 113
Transaction Type: .................................................................................................... 113
Report Depth: .......................................................................................................... 113
Auditor Filters: ......................................................................................................... 113
View Data: ............................................................................................................... 113
View Tray Photos: ................................................................................................... 114
Accessing the saved photos and reports ................................................................ 114
Remote Auditor .............................................................................................................. 116
Configuring Remote Auditor .................................................................................... 116
Connect to specific Eyecon ..................................................................................... 117
Chapter 7 Accuracy verification procedure ........................................................................................ 118
Chapter 8 Supported bar code symbologies ...................................................................................... 121
Supported symbologies ................................................................................................. 121
UPC/EAN ................................................................................................................ 121
Code 128 ................................................................................................................. 122
Code 39 ................................................................................................................... 122
Code 93 ................................................................................................................... 122
Code 11 ................................................................................................................... 122
Interleaved 2 of 5 (ITF) ............................................................................................ 122
Discrete 2 of 5 (DTF) ............................................................................................... 123
Codabar (NW - 7) .................................................................................................... 123
MSI .......................................................................................................................... 123
Chinese 2 of 5 ......................................................................................................... 123
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Eyecon 9420 & 9430 Instruction Manual
Matrix 2 of 5 ............................................................................................................. 123
Korean 3 of 5 ........................................................................................................... 123
Inverse 1D ............................................................................................................... 124
Postal Codes ........................................................................................................... 124
GS1 DataBar ........................................................................................................... 124
Composite ............................................................................................................... 124
2D Symbologies ...................................................................................................... 124
Symbology-Specific Security Levels ....................................................................... 125
Macro PDF .............................................................................................................. 125
Chapter 9 9430 Addendum ....................................................................................................................... 1
Overview ............................................................................................................................ 1
Benefits .............................................................................................................................. 1
Power-On Behavior ............................................................................................................ 2
Configuration ...................................................................................................................... 3
Color Cameras ............................................................................................................ 3
Capture Vial Label & Capture Vial Contents ............................................................... 3
Capture Stock Bottle ................................................................................................... 3
Save Photo Count Only ............................................................................................... 4
Save Photo Validation ................................................................................................. 4
Operation ........................................................................................................................... 7
Pre-Count Alerts .......................................................................................................... 7
Auditor .............................................................................................................................. 10
Photo Naming Convention ............................................................................................... 11
Photo Retriever ................................................................................................................ 15
Index ......................................................................................................................................................... 16
Eyecon 9420 & 9430 Instruction Manual
7
General information and warnings
1
General information and warnings
1.1 About this manual
This manual is divided into chapters by the chapter number and the large text at the top
of a page. Subsections are labeled as shown by the 1 and 1.1 headings shown above.
The names of the chapter and the next subsection level appear at the top of alternating
pages of the manual to remind you of where you are in the manual. The manual name
and page numbers appear at the bottom of the pages.
The first 9 chapters apply to both the 9420 and 9430 Eyecon Models. Features unique
to the 9430 model are detailed in chapter 10.
1.1.1 Text conventions
The buttons used to interface with the Eyecon are via the touch screen display. The
buttons are shown in bold letters and reflect the case of the displayed button.
Screen headings will appear in bold italic (i.e. START) and reflect the case of the
displayed heading.
Displayed messages appear in italic type and reflect the case of the displayed
message.
1.1.2 Special messages
Examples of special messages you will see in this manual are defined below. The
signal words have specific meanings to alert you to additional information or the relative
level of hazard.
DANGER!
THIS IS A DANGER SYMBOL.
DANGER MEANS THAT FAILURE TO FOLLOW SPECIFIC PRACTICES
OR PROCEDURES WILL CAUSE INJURY OR DEATH.
CAUTION!
This is a Caution symbol.
Cautions give information about procedures that, if not observed, could result
in damage to equipment or corruption to and loss of data.
NOTE: This is a Note symbol. Notes give additional and important information, hints
and tips that help you to use your product.
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Eyecon 9420 & 9430 Instruction Manual
1.2
Installation
1.2 Installation
DANGER: RISK OF ELECTRICAL SHOCK. NO USER SERVICEABLE
PARTS. DO NOT ATTEMPT TO SERVICE THE EYECON BY REMOVING
THE COVER OR OPENING THE UNIT. REFER TO QUALIFIED SERVICE
PERSONNEL FOR SERVICE.
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only
with the Panasonic Corporation CR-2032L/BN, CR-2032N/BN, or CR-2032L/BE.
Dispose of used batteries according to the manufacturer’s instructions.
CAUTION: Replace the detachable mains power supply chord with 18/3 AWG
SVT Type 240VAC 10A.
ATTENTION: Il y a danger d'explosion s'il y a remplacement incorrect de la
batterie, remplacer uniquement avec une batterie du même type ou d'un type
équivalent recommandé par le constructeur. Mettre au rebut les batteries
usagées conformément aux instructions du fabricant.
DO NOT EXPOSE THE EYECON TO RAIN OR MOISTURE. DO NOT
EXPOSE THE EYECON UNIT TO DRIPPING OR SPLASHING LIQUIDS.
1.2.1 Unpacking
Caution! The Eyecon contains components that can be damaged by rough
handling. Unpack all items carefully.
1.2.2 Intended use
Eyecon™ uses machine vision technology to accurately count tablets and capsules for
Rx dispensing.
Machine vision technology allows for identification of most foreign substances and pill
variations during the counting and dispensing process.
The specialized technology of the Eyecon™ does not support the counting of gel-caps.
IF THE EQUIPMENT IS USED IN A MANNER NOT SPECIFIED BY THE
MANUFACTURER, THE PROTECTION PROVIDED BY THE EQUIPMENT
MAY BE IMPAIRED.
Eyecon 9420 & 9430 Instruction Manual
9
General information and warnings
1.3 Sharp objects
Do not use sharp objects such as screwdrivers or long fingernails to operate the
touchscreen.
1.4 Training
Do not attempt to operate or complete any procedure on the Eyecon unless you have
received the appropriate training or read this Instruction Manual.
To avoid the risk of RSI (Repetitive Strain Injury), place the machine on a surface which
is ergonomically satisfactory to the user. Take frequent breaks during prolonged usage.
1.5 Warranty policy
Avery Weigh-Tronix warrants its products to be free from defects in material and
workmanship for a period of two (2) years from the original date of purchase. Standard
"Terms and Conditions of Sale" apply.
Factory parts and labor are provided at no charge for up to two full years from the
original date of purchase.
The obligation of Avery Weigh-Tronix is limited to repairing or replacing equipment and
components that, upon inspection, testing and verification by Avery Weigh-Tronix are
found defective. Avery Weigh-Tronix extends this warranty only upon proper
installation and use of the equipment in the application for which it was intended and
does not warranty equipment that has been subject to any of the following conditions:
l
Alterations, misuse or unusual physical or electrical stress beyond the
written specifications of that equipment.
l
Exposure of electronic components to Electrostatic Discharge (ESD)
resulting from improper handling or installation.
l
Damage caused by freight carriers, negligence, fire, flood or other natural
disaster.
In the event equipment is repaired or replaced under the terms of the warranty, the
warranty of the repaired or replaced equipment is limited to the remaining portion of the
original warranty period or 90 days, whichever is greater.
Avery Weigh-Tronix is responsible for repair, replacement or, at the sole discretion of
Avery Weigh-Tronix, credit of nonconforming equipment under the conditions and
terms of this warranty. Avery Weigh-Tronix is not liable for the cost of repairs, on-site
labor or any travel-related expenses performed by another party unless otherwise
agreed in writing.
Transportation charges for material shipped to Avery Weigh-Tronix for warranty repair
is paid by the shipper. Avery Weigh-Tronix will pay the transportation charges, via
standard carrier, for the return of items repaired or replaced under warranty. Failure to
handle and ship equipment correctly will void the warranty on that equipment.
The sole remedy under this warranty is to repair, replace or provide credit for equipment
at the sole discretion of Avery Weigh-Tronix. Avery Weigh-Tronix is not liable for
expenses either direct or consequential that arise from the use of or inability to use the
product. Avery Weigh-Tronix is not responsible or liable for losses, injury, or property
damage due to the installation or failure of the product.
10
Eyecon 9420 & 9430 Instruction Manual
1.6
Specifications
For warranty, product service, and product registration visit www.eyeconvpc.com or call
866-260-6540.
1.6 Specifications
Platter Surface Area
48 sq inch
Dimensions
28" H x 11" W x 17.5" D
Screen
7" Color LCD flat panel touch screen
Barcode Scanner
Integrated 1D & 2D scanner
The Eyecon 9420 scanner supports hundreds of
Supported symbologies. See Supported bar code
symbologies symbologies on page 121 for the complete list.
Supply Voltage
100 VAC - 240 VAC
Frequency Range
50/60 Hz
Current
0.75 A
Temperature Range
50 - 90 ºF
Communication
(2) USB, (1) Ethernet
Relative Humidity
Up to 70% at 90ºF
Altitude of Use
Up to 2000 meters
Interface
Contact Avery Weigh-Tronix for details on work
flow integration
Accuracy
99.97% count accuracy
Design
Open flow, easy to clean
Approvals
FCC, UL
Warranty
Two year limited
1.7 FCC statement
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications.
Operation of this equipment in a residential area may cause harmful interference in
which case the user will be required to correct the interference at his/her own expense.
1.8 UL
9420 evaluated to UL 61010-1 3rd edition UL/cUL.
9430 evaluation pending UL 61010-1 3rd edition UL/cUL.
Eyecon 9420 & 9430 Instruction Manual
11
Introduction
2
Introduction
2.1 Video training
Visit eyeconvpc.com and go to Support or Click/Copy this URL into your browser to
see the full list of training videos for the Eyecon 9420: https://www.youtube.com/
watch?v=ysdKd1Q1iME&list=PLl-hAOdLOPokPO52rWfNTPbP0rK9RG_ap.
2.2 General description
Refer to the diagram below for part descriptions and field replaceable and non-field
replaceable parts.
Figure 2.0 Eyecon 9420
Description
Part Number
1
Touch Screen Interface
N/A
2
Infra Red Camera
N/A
3
Rapid Fill Platter
AWT05-100243
4
Infra Red Emitter
N/A
5
(2) Spatula
AWT05-100232
6
Clear Funnel Face
249400-304A0
7
Barcode Scanner
N/A
8
Funnel Slide Gate
AWT05-100234
9
Penicillin Platter (Red)
AWT05-509563
Sulfa Platter (Yellow)
AWT05-509564
Hazardous Platter (Blue)
AWT05-059561
Leg Assembly
249400-304A0
10
2.2.1 Product identification
Each Eyecon has a specific part number and a unique serial number. Please refer to
Figure 2.1.
12
Eyecon 9420 & 9430 Instruction Manual
2.3
Setup
This information will be needed for periodic updates, service, and warranty claims.
Figure 2.1 Product Markings
2.3 Setup
Place the Eyecon on a level surface and away from direct sunlight. Refer to Figure 2.2
for dimensions of the Eyecon.
8.09 (205.5)
17.30 (439.4)
6.14 (156.0)
28.25 (717.5)
6.65 (168.9)
6.81 (172.9)
4.35 (110.5)
10.89 (276.7)
15.65 (397.4)
Figure 2.2 Eyecon dimensions
2.3.1 Sulfa and penicillin platter
The Sulfa (yellow), Penicillin (red) and, Hazardous (blue) platters are used to avoid
cross contamination and are standard with Model #179400-004311. The platters store
easily under the base of the Eyecon.
The platters come with the product, but extras may be ordered. See the part numbers
below:
l
When ordering the Penicillin platter only, use part number AWT05-509563.
l
When ordering the Sulfa platter only, use part number AWT05-509564.
Eyecon 9420 & 9430 Instruction Manual
13
Introduction
l
When ordering the blue Hazardous platter only, use part number
AWT05-509561.
l
When ordering the orange Hazardous platter only, use part number
AWT05-509562 (not included with the purchase of the Eyecon).
Figure 2.3 Platter Storage Location
The storage racks under the Eyecon has slots to store 2 trays. The 3rd tray can be
stored by nesting it on top of the lower tray.
14
Eyecon 9420 & 9430 Instruction Manual
2.4
Preparing the Eyecon for use
2.4 Preparing the Eyecon for use
1.
Insert the 10’ long power cable into the receptacle on the back of the Eyecon.
Refer to Figure 2.4.
2.
The Eyecon must be installed near an easily accessible socket outlet. Plug the
Eyecon power cord into the outlet.
Figure 2.4 Power connector
3.
Protective Earthing is provided by the Earthing pin of the IEC60320 type
appliance inlet.
2.5 Turn on the Eyecon
When you plug in the Eyecon, the unit will power up in five to ten seconds. There is no
need to press the pushbutton on the back of the unit.
Do not use the pushbutton to turn off the Eyecon. Refer to Figure 2.4 for the
power connector location. The Eyecon is designed to be turned off through the
touch screen menus. Refer to page 23 for details on shutting down the Eyecon.
If power is lost or the unit has been shut down, fully depress and release the
power pushbutton to turn on the Eyecon. Refer to Figure 2.5 for power
pushbutton location
Eyecon 9420 & 9430 Instruction Manual
15
Introduction
If a network cable is to be connected plug it into the receptacle on the back. Refer to
Figure 2.5.
RJ-45 Network
Connector
Power
Pushbutton
USB Ports
Figure 2.5 Eyecon Back Panel
For interfaces having a power pin such as external USB ports, ensure that the
connectors and wires are suitably rated for 5VDC 0.5A. All connection from/to the
product shall be with 60950 certified equipment only.
2.6 Routine maintenance
Always turn off the machine and unplug the power cord before starting any routine
maintenance to avoid the possibility of electric shock.
Make sure that it is placed securely on a flat and level surface.
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Eyecon 9420 & 9430 Instruction Manual
2.7
Cleaning the machine
2.7 Cleaning the machine
Be sure to keep the Eyecon unit clean and free of dust. Do not use harsh detergents or
spray water on the Eyecon unit.
It is recommended the Eyecon unit be cleaned on a daily basis or when excess pill dust
is deposited on the tray or funnel surfaces. Powder and pill dust tends to accumulate
on surfaces such as the rapid fill tray and funnel gate. Follow the steps below for
effective cleaning.
You can use isopropyl alcohol in a spray bottle to wet surfaces and then wipe with a
soft cloth or paper towel.
2.7.1 Funnel and slide gate
1.
Slide the gate up while pulling out and away from the housing as shown in the
photo below.
2.
Clean the clear funnel gate by running it under a faucet. Make sure it is
completely dry before reattaching to the housing.
3.
Clean the pill funnel by running a slightly damp rag through it a few times.
4.
Clean the funnel gate bracket rails to remove all pill dust.
Eyecon 9420 & 9430 Instruction Manual
17
Introduction
5.
Reinstall the funnel gate by guiding it over the top of the rails on each side of
the funnel opening, sliding it down until it clicks past the retaining bump and
lowers to cover the opening.
6.
The gate should drop freely on its own. If the funnel gate sticks, check for burrs
in the plastic on the edge of the housing slide rails. If any are found, carefully
scrape or file them off to improve the slide action.
2.7.2 Rapid fill counting tray
18
1.
Lift the counting tray up to a vertical position.
2.
Tilt the tray to the left, the right side should pull out of the enclosure.
Eyecon 9420 & 9430 Instruction Manual
2.7
Cleaning the machine
3.
Pull up on the tray to remove completely.
4.
Clean the tray by running under a faucet. Make sure it is completely dry before
reattaching to housing.
5.
Before reinstalling the tray, clean the diffuser surface under the tray with a soft
damp cloth.
6.
Reinstall the rapid fill tray onto the Eyecon unit by holding the tray vertical and
pushing it into the slots in the housing.
Eyecon 9420 & 9430 Instruction Manual
19
Introduction
2.8 Licensing agreement
When the Eyecon is powered up for the first
time, a Database Subscription Terms and
Conditions screen will be displayed, shown at
right.
Before the Eyecon can be used, you must
agree to these terms.
1.
Read the terms and conditions
thoroughly and check the “I accept” box
on the lower left and then click the OK button which appears.
The End User License Agreement
(EULA) screen at right appears.
2.
Read the EULA and press Accept to
advance to the START screen.
2a.
If you press the Cancel button instead,
the warning screen at right is displayed.
Press the Return To EULA
button to return to the Licensing
Agreement.
Press the Shutdown button to
turn off the Eyecon.
3.
If you decide you would like to review the EUSA and/or EULA in the future, you
can do this by going into Settings menu, selecting About Eyecon menu in the
General group.
2.8.1 Medi-Span copyright and disclaimer information
Copyright: Copyright© 2005 to 2021 by Wolters Kluwer Health, Inc.
All rights reserved. The Master Drug Data Base (MDDB v2.5) Documentation Manual
and the database supplied with it may not be reproduced in any form or by any means,
in whole or in part, without written consent from the publisher. Any unauthorized use of
this copyrighted material will be subject to legal action.
Medi-Span is a division of Wolters Kluwer Health, Inc.
Master Drug Data Base (MDDB®) is a registered trademark of Wolters Kluwer Health,
Inc.
Copyright: Copyright © 2003 Wolters Kluwer Health, Inc.
20
Eyecon 9420 & 9430 Instruction Manual
2.9
Software updates
All rights reserved. The Drug Image Database Documentation Manual and the
database supplied with it may not be reproduced in any form or by any means, in whole
or in part, without written consent from the publisher. Any unauthorized use of this
copyrighted material will be subject to legal action.
Disclaimer: The information contained in the Medi-Span databases is intended to
supplement the knowledge of physicians, pharmacists, and other healthcare
professionals regarding drug therapy problems and patient counseling information.
This information is advisory only and is not intended to replace sound clinical judgment
in the delivery of healthcare services. You are advised to review the definitions,
functionality, and limitations of each Medi-Span database.
Medi-Span disclaims all warranties, whether expressed or implied, including any
warranty as to the quality, accuracy, and suitability of this information for any purpose.
2.9 Software updates
The software must be updated quarterly to uphold the Licensing Agreement. This can
be done through the Eyecon 9420 menus, if it is connected to the internet, or you can
download the software update from www.eyeconvpc.com. These updates contain drug
data/photo updates and application enhancements. See the Auto-Update section
3.11.4 for more details.
In the USA, the third party supplier for licensed drug data is Wolters Kluwer Health
(Medi-Span).
2.9.1 Update warnings
Warnings will be provided when the expiration date on the data has passed. There are
four levels of warning that can be chosen in the Eyecon Settings menu. Table 2.1,
below, shows the warning frequency based on your warning level choice. (Choice is
made in Settings>Auto Updater>Medi-Span Expiration Warning Level menu.)
Warning interval is dependent on the length of time since the expiration date has
passed.
Table 2.1 Update Warning Frequency
Time since expiration
Standard
Level 2
Level 3
Level 4
1st week post expiration:
One warning per day.
1/week
none
none
2nd week post expiration:
One warning per 4 hours.
1/day
1/day
1/day
3rd week post expiration:
One warning per hour.
1/four hours
1/four hours
1/day
4th week post expiration:
One warning every 10 minutes.
1/hour
1/two hours
1/four hours
Last 2 days
One warning every 5 minutes
1/ten minutes
1/thirty minutes
1/hour
Beyond the 4th week, the third party licensed drug data is removed from the Eyecon.
Eyecon 9420 & 9430 Instruction Manual
21
Introduction
2.9.2 Install software updates
1.
If your Eyecon is connected to the internet, you can download the latest updates
by using the Auto Updater menu item and choosing Update Now.
If you are not connected to the internet, you can download the latest software
updates from the Eyecon website eyeconvpc.com to your computer, place
them on a USB memory stick, and transfer the updates to the Eyecon. Be sure
the memory stick does not contain an older version of an update file before
copying the current update file.
2.
Plug the USB memory stick into an unoccupied USB port of the Eyecon. See
Figure 2.6 for USB port location.
Figure 2.6 USB memory stick Installation
3.
Follow the prompts displayed on the Eyecon.
If no message appears when the USB memory stick is plugged in, then
follow the instructions below.
If you see a message asking if you want to reboot the Eyecon, click on
NO.
2.10
Turn off the Eyecon (shutdown)
The Shutdown button in the START screen is used
for restarting or turning off the Eyecon. You will see
the display at right. You can choose Restart,
Shutdown or Cancel.
After shutting down the Eyecon, please wait until
the screen goes from dark gray to black before
disconnecting the power cord.
2.10.1 Restart
Press the Restart button to begin a reboot sequence and return to the START screen.
22
Eyecon 9420 & 9430 Instruction Manual
2.11
About Eyecon screen
2.10.2 Shutdown
1.
Press the Shutdown button to turn off the Eyecon.
2.
Press Cancel to terminate the process.
The barcode scanner may come on when it detects motion even if the Eyecon is off.
2.11
About Eyecon screen
The About Eyecon 9420 screen provides
information specific to the Eyecon including
software release date, serial number, Medi-Span
data and database size information.
1.
From the START screen, press Settings.
2.
If prompted, login with Admin or
Supervisor user credentials.
3.
Press General at the top of the Configuration Manager list at the left of the
screen.
4.
Press About EYECON 9420 at the top of the list on the right side of the
screen.
The screen shown in the illustration above is displayed.
Wait a few seconds and then swipe upward on the screen to see
additional details, including the usage status of the various tables in the
SQL database.
5.
Press OK to return to the START screen or press View EULA to view the
Software Licensing Agreement.
Eyecon 9420 & 9430 Instruction Manual
23
Introduction
2.12
Back up the Eyecon data
CAUTION!
The Eyecon is a computer based device and it is strongly suggested to back up
all transaction data and images periodically, otherwise, data can be
permanently lost!!!.
See Backup / Restore menu on page 68 for more details on backing up report
data and images.
2.13
Helpful hint
2.13.1 Navigating the touch screen
Use your finger to press the buttons on screen or to swipe/move scrollable lists.
2.14
Definitions
There are several terms used throughout this manual that will be helpful to define at the
start.
24
Vial
Patient’s pill/capsule container to hold their counted Rx.
Vial label
The label that is applied to the patient’s Rx vial. The label
may contain some or all of the following information in
written or barcode form: the drug number, the Rx number
and the quantity of pills.
Patient pamphlet
This paper may contain information that cannot fit on the
vial label such as patient instructions and barcodes.
Stock bottle/item
Bulk storage bottles or boxes that hold pills, capsules,
creams or syringes for dispensing.
Stock bottle label
The label on the bulk storage bottle that shows the
required information about the contained drug.
NDC #
National Drug Code. It has three segments separated by
dashes. One segment typically has a leading zero that is
dropped in order to fit into a 10 digit UPC number. It is
present on all Rx and most non-prescription medication
packages in the US. The full 11 digit format is XXXXXXXXX-XX but this can vary as usually a leading zero is
dropped from one of the segments.
UPC barcode
Currently, most drugs in the USA have a UPC barcode
which is associated with the drug’s NDC number.
Eyecon 9420 & 9430 Instruction Manual
2.15
2.15
Detecting incorrect, broken or other objects
2D barcode
The DSCSA (Drug Supply Chain Security Act) requires a
2D barcode on stock items, beginning November 2017.
This format contains UPC number, the expiration date,
serial number and lot number of the drug. (It is a square
barcode containing a pattern of small black and white
squares)
Rx barcode
This is a barcode that contains the Rx number. This may
also contain other information as needed by the
pharmacy.
Rx
Short for prescription.
Detecting incorrect, broken or other objects
The Eyecon identifies many broken pills and non-matching shapes by showing a live
photo of the tray with red cross-hairs on the suspected object. However if broken pills
or other pills are close enough to the expected flat or side-view shape of pill being
counted, the Eyecon may still count it.
Scanning the barcode on the stock item to be dispensed is the best way to ensure the
correct drug is being dispensed.
Eyecon 9420 & 9430 Instruction Manual
25
Settings menu
3
Settings menu
Depending on your Eyecon’s configuration, users may need to scan in when accessing
the Settings Menu.
To access the Settings Menu, press the Settings button on the START screen.
If your Eyecon has been configured to require User Login and User Login credentials
have been created on the Eyecon, they can scan their login barcode or press the
Manual Login button and key in their login ID as shown in the image below.
Next you will be prompted to key in a password.
Otherwise, users will go directly to the Settings Menu.
Top level menu
Parameter level menu
Notice the left side of the screen contains the top level menu and, since they can’t all
fit on the screen, you can use your finger to swipe up or down on either the left or right
side of the menu. When you touch the item you want in the top level menu on the left
side, the choices under that item appear on the right side of the display.
Table 3.1 shows the entire main list of items and a quick description of what they are
used to configure or view.
Table 3.1 Configuration Manager List
Eyecon 9420 Configuration Manager
Main Menu Item
General
26
Description
Access this to see information about the 9420, enable or disable the Auto Close
Recorded Message, Drug Substitution, Stock Item Verification, Allow an Underfill or Over-fill and to calibrate the platter.
Eyecon 9420 & 9430 Instruction Manual
3.1
Setting time and date
Eyecon 9420 Configuration Manager
Main Menu Item
Description
Barcode
Access this to set the Barcode Type, lengths, offsets, to enable or disable the
Rx Scan in Count Mode and to enter the Barcode Test Mode.
Data
Access this to set the Transaction Purge Time, Delete Report Data and see the
Tray Photo Count.
TCP/IP
Use this to access the TCP/IP settings
Pharm. Mgmt. SW
Access this to set up an interface between Eyecon and your pharmacy system.
Remote Server
Access this to configure the Eyecon to Rx fill results back to your pharmacy
system.
Double Check
Access this to set up double counts and back counts.
Login/Scan Out
Access this to set up user login and scan out parameters.
Test
Access this to test the scanner, camera, touchscreen and speaker.
Auto Updater
Access this to manage updates for the Eyecon.
Multi-Eyecon
Access this to manage communication among multiple connected Eyecons
Trained Drugs
Access this to import or export the trained pill images to or from this Eyecon.
Backup/Restore
Access this to backup and restore the database or configuration.
Inventory
Access this to manage inventory data.
3.1 Setting time and date
To set the time and date, which appear in the upper
right corner of the START screen, tap on the time
and date text to reveal the screen at right.
To set the date, tap the small calendar icon on the
right side of the screen and choose the year, month
and day from the small display that appears.
Before adjusting the time, be sure to change the
time zone (if needed) based on your location. If
your Eyecon is connected to the internet, the
Eyecon clock will automatically be updated with the current time periodically.
To set the time, tap the unit you want to change (hour, minute, second or PM/AM) and
use the up or down arrow on the right to increase or decrease the value. You can also
set your time zone in the bottom drop down list.
Press OK when finished and the START screen is displayed.
Eyecon 9420 & 9430 Instruction Manual
27
Settings menu
3.2 General menu
Use the General menu, shown at
right, to see information about the
9420, adjust the Speaker Volume,
enable or disable the Auto Close
Transaction Recorded Message,
Drug Substitution, Stock Item
Verification, Allow an Under-fill or
Over-fill, Calibrate the Platter, Set
Eyecon Device Name, and
choose Language and Country of
Operation. All of these are
described on the following pages.
3.2.1 About Eyecon 9420
This screen, shown at right, lists various
pieces of information about the Eyecon.
Some important examples include:
• Speaker
• Medispan expiration date
• Medispan data removal date
• Network information
• Database usage information
• Shared DB information (if Database Sharing is set to ‘Client’.)
Press View EULA to view the End User License Agreement (EULA)
Press OK to exit the screen.
3.2.2 Speaker Volume
By default, the volume for sounds indicating a correct or incorrect barcode is set to the
maximum.
28
1.
From the General menu, select
Speaker Volume on the right.
2.
Use the slider to change the value.
3.
Press OK to return to the previous
screen.
Eyecon 9420 & 9430 Instruction Manual
3.2
General menu
3.2.3 Auto Close Transaction Recorded Message
The next item in the General menu, shown below, allows you to enable or disable the
Auto Close Transaction Recorded Message. Tap your choice and press OK to accept
the change or Cancel to abort a change.
If enabled, the screen below is displayed saying the transaction has been recorded.
This message will appear briefly after every counting transaction.
If disabled, the alternate message, shown below, is displayed reminding the user to
dispense all of the pills from the tray and into the vial. Press OK to proceed in this case.
3.2.4 Drug Substitution
This is the next menu item in the General menu.
The Eyecon can substitute a different stock item
(NDC) if you run out of the drug specified in the
Rx fill request. Refer to the following options.
• Touchscree
• If Disabled, drug substitution is not allowed
• If Package Size is selected, the user will be
prompted to approve the substitution if the package size of the scanned item differs
from the drug specified for the Rx.
Eyecon 9420 & 9430 Instruction Manual
29
Settings menu
• If Equiv Drug is selected, the user will be prompted to approve the generic
equivalent substitution if the scanned stock item differs from the drug (NDC) AND the
selected drug is determined to be an equivalent based on the Medi-Span GPI code of
the adjudicated drug matching the GPI of the selected drug.
Tap your choice and press OK to accept the change or Cancel to abort a change.
30
Eyecon 9420 & 9430 Instruction Manual
3.2
General menu
3.2.5 Stock Item Verification
Choose whether to verify a stock item scan every time, never or per user.
• If Stock Item Verification is set to Always, the
Scan Stock Item screen will appear every time
the Rx label is scanned.
The PMS system can override this setting if it is sent in the Rx Fill request. This is
defined in Settings > Pharm Mgmt SW > Interface Override of Stock Item Verification.
If set to, “enabled,” the setting on the Eyecon will be overridden if the Stock Item
Verification field is populated in the incoming Rx Fill packet from the PMS system.
l
If Stock Item Verification is set to Never, the Scan Stock Item screen will
never appear after the Rx label is scanned and will go to the Counting
screen.
l
If Stock Item Verification is set to User, scan the stock item to proceed or
press the Skip Validation button to proceed to the Counting screen.
Tap your choice and press OK to accept the change or Cancel to abort a change.
Display returns to the General menu.
The selection for this parameter can be overridden by the data provided via an
interface with the Pharmacy Management Software (PMS).
3.2.6 Allow an Under-Fill
If you enable this parameter and perform a partial
fill, the Eyecon will keep track of the amount
dispensed and inform the user of the remainder
required if/when the Rx label is scanned some
time after the initial partial fill.
Tap your choice and press OK to accept the
change or Cancel to abort a change. Display
returns to the General menu.
Eyecon 9420 & 9430 Instruction Manual
31
Settings menu
3.2.7 Allow an Over-Fill
This item lets you enable or disable the ability to
allow an over-fill of an Rx. (While not commonly
done, some pharmacies have requested this
capability. If an overfill is attempted, the user will
be given a warning before the transaction is
recorded.)
Tap your choice and press OK to accept the
change or Cancel to abort a change. Display
returns to the General menu.
3.2.8 Calibrate Platter
This function is used to calibrate and clean the
counting platter viewing area if the count is
unstable.
1.
Remove all foreign objects and clean the
counting platter.
2.
Press the Calibrate Platter menu item and
the platter will be automatically calibrated.
3.
Platter Calibration Successful will be
displayed when the calibration is complete, shown at right.
4.
Press OK to return to the General menu.
If the Error Calibrating Platter! message appears, clean surface of counting platter
and light diffuser. Try the Calibrate Platter process again.
3.2.9 Set Eyecon Device Name
This is used to change the computer name of the Eyecon. Most users should not
change this, however, some IT professionals may opt to customize the name,
depending on their network requirements as the computer name is shown during
various network operations if your Eyecon is connected to a network.
The default name is “EYEC-” followed by a numeric portion of your Eyecon’s serial
number. Any valid computer name can be used, but certain special characters such as
“/” should NOT be used in the name. The name change will take effect after the Eyecon
reboots.
Press CANCEL to return to the General menu without saving changes or press OK to
save any changes made before returning to the General menu.
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Eyecon 9420 & 9430 Instruction Manual
3.3
Barcode menu
3.2.10 Select Language
The Eyecon supports both English and French.
You can change the language from the General
menu by tapping Language and choosing either
ENGLISH or FRANCAIS followed by OK. All
displayed prompts and menus will be shown in
the selected language upon exiting SETUP.
3.2.11 Select Country
This option allows you to choose the US or
Canada. From the General menu, tap Country.
Then choose the country where the Eyecon will
operate. Tap OK to accept and return to the
previous screen.
This completes the General menu.
3.3 Barcode menu
Access this to set the barcode type. Depending on which type you choose, Validation or PMSS, a different
set of choices appears in the right hand screen. Each is explained below.
List of items if Validation is selected.
List of items if PMSS is selected.
3.3.1 Barcode Type
Tap Barcode Type at the top of the right hand screen and select a method of Rx filling;
Validation or PMSS. Tap your choice and press OK to accept the change or Cancel to
abort a change. Display returns to the Barcode menu.
Eyecon 9420 & 9430 Instruction Manual
33
Settings menu
Validation
If you select the Validation mode, you can use the choices on the right hand screen to
set the total length of the barcode and then the offsets and lengths of each part of the
barcode: Rx#, Drug Number and Quantity. This is illustrated by the example below
Validation Barcode Length = Overall barcode length
Example = 22
1
2
3
4
5
6
7
8
9
10
11 12
13 14 15 16
17 18 19
20 21 22
777 777 7123 456 7890 100 50
Rx#
Length: 7
Offset: 0
Drug Number
Length: 11
Offset: 7
Qty.
Length: 4
Offset: 18
Refer to the screen below as you move through determining and setting the values.
To determine the values for each section, you will need one of the barcodes that will be
used.
1.
Tap Validation Test Mode in the right pane.
The Vial Barcode Test Mode Screen appears.
34
Eyecon 9420 & 9430 Instruction Manual
3.3
2.
Barcode menu
Scan the barcode.
The complete string of data from the barcode will be displayed along
with the total count of characters.
Data string from barcode
Character count
3.
Review the breakdown of the Rx Data, Drug Number, and Rx Quantity. If they
appear correct, your barcode configuration is complete. If not, continue with
the following steps and refer to the image below as necessary.
4.
Enter the character count shown on the Vial Barcode Test Mode into the
Validation Barcode Length menu item.
5.
Determine which position in the text string is the start of the Rx#. The first digit
would constitute an offset of 0.
6.
Enter this number as the Rx# Offset.
7.
Count the number of digits in the Rx# within the displayed number below,
“Scan Vial Label.” This is the Rx# length.
8.
Enter the Rx# length.
9.
Determine which position in the string is the start of the Drug Number. The first
digit would constitute an offset of 0.
10.
Enter the Drug Number Offset.
11.
Count the number of digits in the Drug Number within the displayed number
below “Scan Vial Label. In the US, this MUST be 11 for NDCs. In Canada, this
MUST be 8 for DINs.
Eyecon 9420 & 9430 Instruction Manual
35
Settings menu
12.
Enter this number as the Drug Number Length.
The total of the Offset and the Length for the last item in the barcode, should not be
greater than the Barcode Length.
36
13.
Repeat steps 5 through 8 for the Quantity Offset and Quantity Length
parameters.
14.
After adjusting the offset and length values, return to Validation Test Mode to
confirm the settings have been properly configured.
Eyecon 9420 & 9430 Instruction Manual
3.3
Barcode menu
PMSS
PMSS stands for Pharmacy Management Software System. Eyecon supports more
than 25 Pharmacy Management Software (PMS) providers, allowing pharmacies to
have all of their technology connected. Selecting PMSS enables Eyecon’s interface
with the PMS after exiting setup mode and saving changes.
The following 3 types of interfaces are supported by Eyecon:
• Prescription Filling
• Inventory Counting
• Counting Platter Pill Photo Sharing
This section of the Eyecon setup menu supports the Prescription Filling Interface.
PMSS Rx Filling Interface
The PMSS Rx Filling Interface works as follows.
1.
PMS sends Rx fill details to Eyecon, typically when the label is printed.
The message sent to Eyecon may specify that the Eyecon should immediately
advance to the Count Mode without any further action by the user. This is primarily
used by our robotic product interfaces and central fill providers. Check with your
PMSS provider to see if it is supported and how to configure their software to make
use of this functionality.
2.
Eyecon stores the data in the PMSS Table, an internal database.
3.
When the user is ready to fill a certain prescription, they scan the barcode
printed on the Rx label or associated paperwork.
4.
Eyecon searches the PMSS Table for the record with a matching Order ID.
If a matching Order Id is NOT found, an error is displayed. If there are
entries in the PMSS table, this will be error 22. Otherwise, the error
message will be error 23. These error messages advise when the most
recent data was received to give the user some idea as to whether some
Rx messages are being received by Eyecon and is useful for
troubleshooting communication issues.
5.
Eyecon advances to the next menu, prompting the user to scan the stock
bottle that matches the Drug Number contained in the record located for that
Rx, assuming Stock Item Verification is set to either User or Always.
6.
If the matching stock item barcode (or that of a different package size or a
generic equivalent, depending on Drug Substitution settings) is scanned, the
Eyecon advances to Count Mode after the user accepts any warnings that are
provided, after the user accepts any warnings that are provided.
7.
The user pours the required number of pills on the tray, scraping any excess
off and returning them to the stock bottle.
8.
The user presses Finish to record the transaction data and photo internally.
This data is then sent to the PMS, if supported by your PMS System.
9.
Pills are then quickly dispensed into the patient vial and the Eyecon is ready to
fill the next prescription.
Eyecon 9420 & 9430 Instruction Manual
37
Settings menu
PMSS Parameters
PMSS configurable parameters are: Order ID Offset, Order ID Length, and Remove
Last Digit from Scanned Order ID.
The Order ID is the unique value that the Eyecon uses to identify which prescription
was sent to Eyecon by the PMS.
Order ID Offset
The Order ID Offset defines the number of characters to skip or ignore at the beginning
of the Order ID barcode to get to the starting location of the Order ID. The default value
of 0 indicates that the barcode contents starting at the beginning of the data should be
used. That is the case for the majority of PMS interfaces that Eyecon supports. Please
refer either to documentation specific to your PMS or our interface troubleshooting
document for more details.
Order ID Length
The length parameter specifies the number of characters in the barcode that should be
used to locate the proper Rx record to be filled. A value of -1 (negative one) indicates
that the entire length of the barcoded value (starting at the specified offset) should be
used for the lookup.
Example:
Order ID Barcode contains the following: Rx:1234567890.
Example = 13
1
2
3
4
5
6
7
8
9 10 11 12 13
Rx : 1234567890
Offset: 3
Order ID
If the Order ID Offset were set to 3, and the Order ID Length set to 10, then the order
ID extracted from the barcode by these selections would be 1234567890. Eyecon
would then search for that 10 digit Order ID in its PMSS table.
38
Eyecon 9420 & 9430 Instruction Manual
3.3
Barcode menu
Rx Scan in Count Mode
Enable this parameter to require a barcode containing the Rx# to be scanned in order
to record an Rx Filling transaction (in both Validation mode and Count Only mode).
This feature is typically used when the pharmacy is NOT using the Eyecon’s PMSS
interface and they are NOT using a validation mode barcode that contains Rx #.
Another scenario would be when an alternative number is to be recorded with each
count performed on Eyecon.
When enabled, the [Finish] button is replaced with the following text:, “Rx Scan Out
Required”.
When Rx Scan Out is enabled, it is necessary to specify some aspect of the barcodes
that will be used for the Rx Scan Out. This allows the Eyecon to distinguish between a
custom vial label barcode, a stock bottle barcode, or a user ID barcode. The following
parameters in this menu define the two options:
Tap your choice and press OK to accept the change or Cancel to abort a change. The
display returns to the Barcode menu.
Rx Contains Alpha
Only enable this parameter if the barcode that contains the Rx# meets the following
criteria:
• The Rx# will contain alpha characters.
AND
• The Rx# varies in length.
OR
• The Rx# will always be 12 characters in length.
(Since UPC barcodes are also 12 digits long, it is important to avoid an Rx# barcode
that is also this length.)
Rx Barcode Detected
Available choices are Save Only and Save and Finish. Select Save Only to allow the
barcode to be scanned before the final count is achieved. Most pharmacies will use the
Save and Finish option to eliminate the need to press Finish.
Rx Barcode Length
Use this parameter to specify the total length of the barcode that contains the Rx# if the
option for Rx# Contains Alpha is disabled. 12 digit Rx barcodes should be avoided
since UPC barcodes contain 12 digits. If the Rx Barcode Length is set to 12 digits, the
Eyecon will save a scan of a new stock item as the Rx# for that transaction instead of
as a scan of an additional stock item.
Eyecon 9420 & 9430 Instruction Manual
39
Settings menu
Rx# Length
Enter the number of digits in the Rx# barcode. This can be the same as the Rx Barcode
Length if the Rx Barcode only contains an Rx. Oftentimes, the barcode will include
leading zeros in front of the Rx# which may not be present in the text printed on the
label. Include any leading zeros in the count of digits (for numeric only Rx# barcodes)
or characters (for alphanumeric Rx# barcodes).
Rx# Offset
The Rx# offset defines the number of characters contained in the Rx barcode that
should be skipped to capture the Rx#1234567 in the example below.
Example:
Rx Barcode = 1231234567
In this case, the Rx barcode length would be 10. The Rx# Length would be 7 and the
Rx# Offset would be 3.
Validation Test Mode
1.
Select Validation Test Mode to open the Vial Barcode Test Mode window,
shown below.
2.
While viewing this screen, scan a vial label.
The contents of the barcode will be shown.
3.
Press Start Over to test another label or Exit to return to the Barcode menu.
2D Barcode Information
The Eyecon supports scanning 2D barcodes as a means to capture the serial number
lot number, and expiration date of stock items with a 2D barcode. When 2D Barcode
Expiration Rules is enabled, the Eyecon will warn or stop the user from dispensing a
stock item with a 2D barcode based on the following 2 parameters:
• Drug Expiration Warning - Enter the threshold for the number of days
before expiration that should result in a warning to the user. The default
value is 90 days but valid values can be any value between 1 and 365.
• Drug Expiration Stop - Enter the threshold for the number of days
before expiration that should prevent the user from dispensing the item.
The default value is 30 days but valid values can be any value between
1 and 365.
40
Eyecon 9420 & 9430 Instruction Manual
3.4
Data menu
3.4 Data menu
Click on Data to see the menu choices
shown at right and explained below:
3.4.1 Transaction Purge Time
Transaction purge time refers to the length of time that transaction data such as text
details and saved tray photos, is kept in the Eyecon’s database.
The Eyecon’s SQL table used to store all of the data saved on Eyecon has a storage
limit of 10 GB. If the database size reaches 9 GB, a warning is displayed advising the
user to reduce the Transaction Purge Time. If the database continues to grow to 9.5
GB, the Eyecon will automatically reduce the purge time by 10%.
Example:
If the purge time was 180 days, the purge time would be reduced to 162 days. If this
change does not result in sufficient reduction in database size, additional reduction
warnings will occur.
Use the following steps to configure the Transaction Purge Time.
1.
From the Data menu, tap Transaction Purge Time to bring up the numeric
keypad.
2.
Key in the number of days (between 1 and 540) to hold data before it is
purged.
3.
Tap OK to accept the change or Cancel to abort a change.
The display returns to the Data menu.
To prevent loss of any transactional data, consider using the Auditor to save older
transaction data and annotated tray photos.
Eyecon 9420 & 9430 Instruction Manual
41
Settings menu
3.4.2 Delete Report Data
1.
Tap Delete Report Data and the screen at right is displayed.
2.
Tap YES to delete all transaction records
or NO if you do not want them deleted.
The screen returns to the Data
menu.
Deleting report data will delete all transactions currently viewable in Eyecon’s
Auditor Transaction Table, including tray photos.
3.4.3 Delete Drug Data Override Data
1.
Tap Delete Drug Override Data and the
screen at right is displayed.
2.
Tap YES to delete all drug override data
or NO if you do not want to delete it.
The screen returns to the Data
menu.
The Drug Override Data includes any edits to the Eyecon supplied Medi-Span drug
data as well as any new drugs that were manually entered into the Eyecon.
3.4.4 Tray Photo Count
Knowing the Tray Photo Count can be useful in determining the amount of database
memory used by these photos.
42
1.
Tap Tray Photo Count to see the number of
tray photos currently saved on this
Eyecon. See image at right for an
example.
2.
Press OK to return to the Data menu.
Eyecon 9420 & 9430 Instruction Manual
3.4
Data menu
3.4.5 Compress Tray Photos
If the database on the Eyecon is approaching the 10 GB limit, compressing the tray
photos may help by reducing the amount of space these photos occupy.
Tap Compress Tray Photos. The photos are automatically compressed with no need to
confirm. You may see a screen flash, depending on how much space the photos
occupy, however, the Data menu will remain on screen.
Tray photos are automatically compressed on the Eyecon.This parameter is only
relevant to older photos on the Eyecon before this was changed in 2019.
3.4.6 Database Remote Access
Enabling this option allows remote connections
access to the Eyecon database. This is used
when using the database sharing feature, when
multiple Eyecons share a single database, and
for the Remote Auditor PC software to access the
database on the Eyecon.
1.
From the Data menu, tap Database
Remote Access.
The screen at right is displayed.
2.
Tap Enabled to allow remote access.
3.
Tap OK to return to the previous screen.
3.4.7 Database Sharing
Database sharing allows an Eyecon to be set as the server Eyecon. The server Eyecon
can then share its database with many client Eyecons. Client Eyecons must be able to
access the server Eyecon’s IP address on the network for this feature to work. Check
with the Eyecon support team for a detailed document on the setup and use of
Database Sharing.
Any Eyecon on the network that is set up to use
database sharing can complete a partial fill
performed on any other Eyecon in the network.
1.
From the Data menu, tap Database
Sharing.
The screen at right is displayed.
2.
Tap the appropriate choice for your setup
and network.
Off - no database sharing. All data will be stored locally.
Client - set this Eyecon as a client.
Server - set this Eyecon as the server.
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43
Settings menu
3.
Tap OK to save changes and return to the previous screen.
Pharmacies with the capability to host a SQL server on their network can avoid the
Eyecon’s SQL database limit of 10 GB by setting all Eyecons on the network to client.
The client Eyecons will then need to be able to access the pharmacy-hosted SQL DB.
3.4.8 Auto External Tray Photo Backup
This feature allows the Eyecon tray photos taken
when filling an Rx to be saved to a shared
pharmacy network location.
1.
From the Data menu, tap Auto External
Tray Photo Backup.
The screen at right is displayed.
2.
Tap Enabled to use this feature.
3.
Tap OK to return to the previous screen. Additional parameters will now be
available and are explained in the next four sections.
3.4.9 Enter Tray Photo Backup Path
This option becomes available only after enabling Auto External Tray Photo Backup
and allows the user to specify where tray photos should be stored on the shared
pharmacy network.
1.
From the Data menu, tap Enter Tray
Photo Backup Path.
2.
Use the on screen keyboard to type in the
path where you want photos to be saved.
Type the path as shown in this example:
\\langd-win10-lap\DLshared.
3.
Tap OK to return to the previous screen.
3.4.10 Tray Photo Backup Path Username
This option becomes available only after enabling Auto External Tray Photo Backup
and allows the user to specify the user name, if required, to access the backup path.
44
1.
From the Data menu, tap Tray Photo Backup Path: Username:
2.
Use the on screen keyboard to type in the user name for the specified network
location. Type the user name and press OK.
3.
Tap OK to return to the previous screen.
Eyecon 9420 & 9430 Instruction Manual
3.4
Data menu
3.4.11 Tray Photo Backup Path Password
This option becomes available only after enabling Auto External Tray Photo Backup
and allows the user to specify the password, if required, to access the backup path.
1.
From the Data menu, tap Tray Photo Backup Path: Password.
2.
Use the on screen keyboard to type in the password for the specified network
location. Type the password and press OK.
3.
Tap OK to return to the previous screen.
3.4.12 Tray Photo Backup Path Domain
This option becomes available only after enabling Auto External Tray Photo Backup
and allows the user to specify the domain, if required, to access the backup path.
1.
From the Data menu, tap Tray Photo Backup Path: Domain.
2.
Use the on screen keyboard to type in the domain for the specified network
location. Type the domain and press OK.
3.
Tap OK to return to the previous screen.
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Settings menu
3.5 TCP/IP menu
The next menu in the Configuration Manager is the TCP/IP menu. Access this menu
to see or change a variety of network settings.
1.
From the Configuration Manager, Tap TCP/IP on the left followed by TCP/IP
Settings on the right.
The current adapter settings are shown on the left side of the screen.
The right side of the screen is for making changes to the settings.
Current Settings
Desired Settings
Generally, you should set the Adapter Settings to Dynamic Address (DHCP) and then
press Set to allow your router to assign an IP address to your Eyecon. If an IP address
of 0.0.0.0 appears, there may be a problem with the connection to the network. Check
your cable or connections. Once you have an IP address, we recommend changing the
Adapter Settings to Static Address (Manual) and editing the last segment to use an
address in the range your IT department has configured for your router static IP
addresses. This will prevent a router from changing your dynamic address and causing
a loss of connection to the pharmacy system. Using the Dynamic Address will also
properly set the other addresses. Your IT person may pick other values based on your
network configuration.
2.
If needed, use the keypad buttons on the right side of the screen to change the
corresponding adapter settings:
• IP Address
• Subnet Mass
• Gateway
• DNS address
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3.6
3.
Pharm. Mgmt. SW menu
Press Set to accept the settings and copy them to the Current Adapter
Settings, shown on the left side of the screen. Verify that the values were
successfully copied from the right side to the left side. If not, the entered
settings may not be compatible with your router. Check with your IT support for
assistance.
Pressing Cancel returns you to the TCP/IP menu without saving changes. Pressing
Exit saves the changes before returning you to the TCP/IP menu.
3.6
Pharm. Mgmt. SW menu
This stands for Pharmacy Management
Software. Tap on the Pharm. Mgmt. SW
menu to see the choices shown at right.
Section 3.6.1 has notes on things you need
to know about connecting to a
management system. Each menu item at
right is explained in the following sections.
3.6.1 General notes on connecting to a pharmacy management system
Here are the steps to connect an Eyecon with your pharmacy system.
1.
In the Barcode menu on page 33, set the Barcode Type to PMSS.
2.
Connect an Ethernet cable between your Eyecon and your network hub.
3.
In the TCP/IP menu on page 46, establish an IP address.
4.
Pick the PMSS provider in the menu item PMSS Provider: on page 48.
5.
Specify a listening port. See Listening Port on page 48.
6.
Set the Use PMSS Connection Timeout on page 49 to Disabled unless
otherwise directed.
7.
Set the purge time. See PMSS Data Purge Time (In Days): on page 50.
To set up the Eyecon to send the Rx filling results back to the pharmacy system, follow
these steps:
1.
In the Remote Server menu on page 53, set Send Count Results (Bidirectional):
to Enabled.
2.
Set the Remote Server IP address to the IP address of the computer of the
pharmacy system. Consult your pharmacy provider for this information.
3.
Set the Remote Server Port Number to the Port that the pharmacy system is
listening to. Consult your pharmacy provider for this information.
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Settings menu
McKesson Enterprise Rx specific information
There are two choices for interfacing with Enterprise Rx.
1.
Our original interface which is uni-directional and does not receive data back
from your Eyecon.
2.
McKesson ADS v3 is a new interface being introduced in early 2021. you will
need to be running E-Rx 10.4 build or a newer release.
• Refer to a separate detailed document that can be provided to you by
your Eyecon Support team to configure the newer McKesson ADS3
interface.
To set up the Eyecon to send the Rx filling results back to the pharmacy system, follow
these steps:
1.
In the Remote Server menu on page 53, set Send Count Results (Bidirectional):
to Enabled.
2.
Set the Remote Server IP address to the IP address of the computer of the
pharmacy system. Consult your pharmacy software provider for this
information.
3.
Set the Remote Server Port Number to the Port that the pharmacy system is
listening to. Consult your pharmacy software provider for this information.
4.
Set the Remote Server Connect Timeout. This defaults to 5000 milliseconds
and can be changed if your pharmacy provider requires a different setting.
3.6.2 PMSS Provider:
Tap this PMSS Provider to see a scrolling
list of PMSS providers, shown at right.
Swipe up or down to view all of the
available choices. Tap your choice and
press OK to accept the change or Cancel
to abort a change. The screen returns to
the one shown above.
3.6.3 Listening Port
Tap Listening Port to see the numeric keypad. Use this to enter the listening port
number the Eyecon will receive Rx Fill requests from the PMSS provider. If the port
number is not known, contact your network administrator or pharmacy software
provider for further assistance. This number must match the port number to which the
pharmacy provider is sending their Rx fill data. The default is 1024 and is used by many
of the pharmacy software providers.
Key in the listening port number. Press OK to accept the entry.
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3.6
Pharm. Mgmt. SW menu
3.6.4 Use PMSS Connection Timeout
Choose to enable or disable a connection timeout with the pharmacy provider. Disable
the timeout to emulate the function of the older version of the Eyecon. Enable the
timeout if your pharmacy system requires this function.
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49
Settings menu
3.6.5 PMSS Data Purge Time (In Days):
Tap PMSS Data Purge Time (In Days): to see the numeric keypad. Use this to set the
number of days in which PMSS data will purge. The default period is 120 days which
is also the maximum.
Press OK to accept the entry.
The PMSS data sent by the pharmacy system to the Eyecon is held in a table. Every
day, the table is purged of any entries older than the chosen value. This table is also
used to determine if a prior partial or complete fill has been preformed. Ensure that you
maintain the data as long as you feel this is needed for your operations. The default
value is 120 days.
3.6.6 Send Integer Quantity Only
By default, the Eyecon could send a fractional value, as appropriate for some unit-ofuse items, to the PMSS system in the bidirectional packet (count results packet). If
Send Integer Quantity Only is enabled, the Eyecon will truncate any fractional value
and send the resulting integer value. This is ideal for a PMSS system that is not capable
of processing fractional count values that can occur for unit of use items.
3.6.7 Clear PMSS Data
Tap Clear PMSS Data and the warning screen at
right is displayed.
• Press YES to delete all of the PMSS
Rx transactions from the Eyecon.
This can be used if the Eyecon is
being moved to a new site or the
database were to be corrupted.
Screen returns to the Pharm. Mgmt.
menu.
• Press NO to decline. Screen returns to the Pharm. Mgmt. menu.
3.6.8 Interface Override of Stock Item Verification
This parameter will allow the incoming PMSS pocket to override the general menu
Stock Item Verification parameter. When disabled, the Stock item verification setting on
the General menu will be used, even if the PMSS system specifies a different value in
the incoming communication to the Eyecon.
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3.6
Pharm. Mgmt. SW menu
3.6.9 Photo Retriever Application:
Tap Photo Retriever Application: to see the screen
at right. You can choose to enable the photo
retriever application so an external computer can
request individual annotated tray photos from the
Eyecon. Check with your pharmacy software
provider to determine if they support viewing of the
counting platter photos from within their
application.
3.6.10 Photo Retriever Port:
Tap Photo Retriever Port: to bring up the numeric keypad. Key in the port number that
the Eyecon will be listening to for retrieval of the counting platter photos. The default
port is 80 as most PMSS providers that support this feature also use port 80.
3.6.11 Allow Rx Refills
This parameter allows the Eyecon to refill an Rx that has previously been recorded as
filled. If set to, “Disabled,” the Eyecon will not allow the process to continue when the
Rx has been previously filled.
3.6.12 Provide Prior Fill Warning
For pharmacies that use the same Order ID value for every fill and that have enabled
Allow Rx Refills, enabling this parameter prevents the refill warning from being shown.
3.6.13 Echo Received PMSS Packets
This feature allows the Eyecon to echo an incoming Rx fill request sent by the PMSS
system to up to 3 other devices on the pharmacy network. This is useful if the PMSS
system cannot send Rx Fill requests to multiple devices. In this case, the PMSS system
can send the Rx fill request to an Eyecon on the network. The Eyecon then echoes the
request to other devices on the network that are visible to the Eyecon. Enabling this
parameter results in the next four ‘Echo’ parameters becoming visible in the Data
Menu.
3.6.14 Echo Port #
Select Echo Port # to define the port number for the IP addresses defined in the
following parameters. The device the Eyecon is echoing the request to must be ready
to receive the incoming packet on this port #.
This completes the Pharm. Mgmt. SW menu.
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51
Settings menu
3.6.15 Echo IP Address 1:
Key in the IP address of the first device to echo the Rx Fill request to, utilizing the port
number in the parameter above as well.
3.6.16 Echo IP Address 2:
Key in the IP address of the second device to echo the Rx Fill request to, utilizing the
port number in the parameter above as well.
3.6.17 Echo IP Address 3:
Key in the IP address of the third device to echo the Rx Fill request to, utilizing the port
number in the parameter above as well.
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3.7
Remote Server menu
3.7 Remote Server menu
The Remote Server menu item is used to
set up bi-directional communication
between the Eyecon and a remote server.
3.7.1 Send Count Results (Bidirectional):
Must be enabled in order to communicate the Rx fill count results back to the PMSS
system when completing the fill on the Eyecon.
3.7.2 Remote Server IP:
Must be entered using the numeric keypad which appears when this is chosen.
3.7.3 Remote Server Port Number:
Must be entered using the numeric keypad which appears when this is chosen.
3.7.4 Remote Server Connect Timeout:
Is used to set the time, in seconds, That the Eyecon will attempt to connect to the
remote server before it times out and stops trying.
3.7.5 Remove Server Response Timeout:
Is used to set the time, in seconds, that the Eyecon will wait for a response from the
PMSS system before timing out.
3.7.6 Retry Failed Communications:
This will cause failed bidirectional communications to be queued up and continually
retried until it goes through successfully. There will still be a warning displayed when
the original communication attempt fails. This allows the user to be aware that there is
a communication problem that needs to be addressed.
3.7.7 Require Bidirectional Acknowledgment:
When enabled, this will cause a prompt to be displayed to the Eyecon user, if the proper
acknowledgment is not received from the PMSS provider. If this appears, longer than
two seconds, check network connections and if the problem persists, call Eyecon tech
support or the PMSS provider tech support to get the communication issue resolved.
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53
Settings menu
3.8 Double Check menu
The Double Check menu is shown at right. The choices are explained below.
3.8.1 Require Double Counts:
Enable or disable the requirement to
preform double counts.
3.8.2 Double Count Schedule Code:
Specify which controlled substance should result in the user being prompted to perform
a 2nd count of the item being dispensed.
Choose the Schedule Code from the list
that appears, shown at right. Tap OK to
accept the change or Cancel to abort a
change and return to the Double Check
menu.
3.8.3 Require Back Counts:
Enable or disable the requirement to perform back counts. Back counts only apply to
the quantity of pills remaining in the currently open stock item bottle. If a new bottle was
opened to fill the Rx, the back count calculation will take that into account. It will then
indicate how many pills should be left in the newly opened bottle after filling the Rx.
Your Eyecon will calculate and display the Expected Back Count by subtracting the
amount dispensed from the most recent back count of the drug number being
dispensed, If the drug has not been previously back-counted on the Eyecon, ‘???’ will
be displayed for the first back-count of each drug. If you have multiple Eyecon’s in
your pharmacy, we recommend that you enable Database Sharing as described in
Section 3.4 to allow all Eyecons to share a single transaction table where the prior
back-counts are recorded.
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3.8
Double Check menu
3.8.4 Require Adjust Reasons:
Enable or disable the requirement to specify an adjust reason when the final back count
does not match the expected back count.
3.8.5 Back Count Schedule Code:
Choose the Back Count Schedule Code from the
list that appears, shown at right. This indicates
the schedule of drugs that back count
functionality will be applied. Tap OK to accept the
change or Cancel to abort a change and return to
the Double Check menu.
The following options allow the pharmacy to customize the back count adjust reason
choices that will be displayed on the Eyecon whenever the final back count does not
match the expected back count, if Require Adjust Reason is enabled.
Export the Back Count Adjust Reasons to a USB flash drive. You can then edit the
reasons on your PC by following the instructions within the file and then import the
updated file into the Eyecon when complete.
3.8.6 Import Back Count Reason:
See note above.
3.8.7 Export Back Count Reason:
See note above.
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Settings menu
3.9 Login / Scan Out menu
3.9.1 User Recording Overview:
The Eyecon can be set up to either simply record the contents, or a portion, of a user
barcode or to look up the contents of a scanned barcode in a preconfigured table of
users and record the name and ID found in the barcode.
Record User Barcode Contents
The Login / Scan Out menu is shown at
right. Use this to add or delete user profiles
and adjust login routines. Each item is
explained below.
The simplest method to record which user filled each prescription or performed an
inventory count is to simply record a portion of the full contents of a scanned user
barcode.
The barcode may contain whatever user details you prefer. The following are some
common choices:
• First few characters of a user’s first name
• First few characters of a user’s last name
• Initials
• ID #
• Date of Birth
When creating user barcodes for this method, consider the following:
• The length of the barcode must be consistent for all users.
• 12 character barcodes should not be used for user barcodes so as to
avoid confusion with stock bottle UPC barcodes.
• This method does not restrict access to the setup menus.
• This is the simplest method as it is not necessary to set up users on the
Eyecon.
To record the contents of the user barcode, set User Lookup to OFF.
Look up a User Barcode in Users Table
If you want to look up a user barcode in the users table, set User Lookup to ON. Users
will then need to be defined in the Edit Users menu. See Edit Users for details.
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3.9
Login / Scan Out menu
3.9.2 Setting Login
Tap Setting Login to either enable or disable (Require or Off) the need for Eyecon
users to enter their login credentials to access the Eyecon Settings menu.
3.9.3 Use Imprivata Login
Using the Imprivata dual authentication on the Eyecon requires the pharmacy to have
independently subscribed to Imprivata’s user authentication service (refer to a separate
more detailed document for use of this feature). It also requires that the count modes
of interest be configured to use the Pre-login or Scan-out. See below for details.
By default, Use Imprivata Login is disabled. To enable it, tap on Use Imprivata Login
and then tap Enabled, followed by OK.
If this feature is enabled, the following two parameters appear in the Login/Scan Out
menu.
Imprivata Server FQDN/IP
• This option allows you to enter the Fully Qualified Domain Name or IP
address of they Imprivata Server. Consult your IT professional for this
information.
Imprivata Scan Retries
• Configure the number of fingerprint scan attempts before failing. The
default number is 2, however, the number of attempts is currently
doubled, so a user would actually have 4 attempts before the scan
failed.
When adding Eyecon users, the, “Username” must match the registered Imprivata
user name exactly. This is typically an email address. You can also create a barcode
with the Eyecon user id to allow the person using the Eyecon to easily log in by
scanning the newly created user ID barcode.
If using Imprivata, you can configure your Eyecon(s) to require dual authentication for
any combination of the available modes (Count Only, Validation, or Inventory). The
available choices for each mode are:
• Off: Dual authentication will not be used. Eyecon will use the, “one to
many” method of authentication which may take longer, depending on
the number of registered Imprivata users.
• Pre-login: The person using the Eyecon will be required to log in
before starting the counting process.
• Scan Out: The person using the Eyecon will be required to scan their
Eyecon user barcode to complete the counting process instead of
tapping the Finish button. Users will be prompted to scan their Eyecon
user ID instead of seeing a Finish button.
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57
Settings menu
3.9.4 Edit Users
Upon initial power-up, there will be no users entered. To add new users or edit existing
users, you will need the following information.
• User ID
• User Name
• Password
• Access Level
• Whether the user can train pills
If you have existing barcodes for each Eyecon user in your pharmacy, refer to Test
menu on page 61 and select Scanner Test. Record the contents of each user’s
barcode, so that you can enter it manually in this menu.
User ID barcodes are available in chapter 5, User login barcodes for you to use or you
can create your own.
1.
From the Login / Scan Out Menu, tap Edit Users
A table showing any existing users with their access levels appears.
2.
58
Tap the Add button to access Add New User screen, shown below.
Eyecon 9420 & 9430 Instruction Manual
3.9
3.
Login / Scan Out menu
Enter the information for each box:
• User ID - Tap the keyboard button and enter the contents of the user’s
barcode. If using barcodes that begin with ‘ID+’, omit this prefix in your
entry.
• User Name - Tap the keyboard button and enter the User Name
exactly as you would like to have it recorded in the Eyecon’s transaction
table and sent to your pharmacy management system, if your Eyecon
will be interfaced.
• Password - Tap the keyboard button and enter the Password for this
user. There are no password limitations, so any value entered will be
what the user needs to enter when logging in. Users will only be
prompted to enter a password when accessing the setup mode, not for
filing prescriptions, and ONLY IF Settings Login is set to Required.
• Access Level - Tap the down arrow and you
will see a drop down list, shown at right. Select
the level of access you are assigning to this
user. Refer to the User Access Right Levels in
section 3.9.5 to see the restrictions imposed
based on this section for each user. NOTE: at least one user must be
assigned Admin level in order to maintain this menu.
• Allowed to Train Pills - If this user should be allowed to enter a new
drug, change an existing drug or train pills, tap in the small box next to
the text. A check mark appears when selected.
See the sample screen filled out at right. Tap on
Add User after all information is entered to save
the information or tap on Cancel to exit without
saving the information.
If you add the user, the User table appears
with the new user information added, as
shown at right. Continue adding users as
needed.
To edit any user, select their name and tap
the Edit button.
3.9.5 User Access Right Levels
This table defines which Setting menus are accessible for each of the Access Levels
available in the Editor User menu.
USER (Personnel assigned an Access Level of ‘User’ will only be allowed access to
the following Settings menus)
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59
Settings menu
General
• About Eyecon 9420
• Speaker volume
• Calibrate Platter
• Language
Barcode
• Validation Test Mode
Data
• Tray Photo Count
Test
• Scanner
• Camera
• Touchscreen
• Speaker
Backup/Restore
• Export User Drug Entered Data
• Export PMSS Rx Data
• Export Trouble Shooting files
Tech Support
• All except Grant Users access To Configuration
SUPERVISOR - Personnel assigned an Access Level of ‘Supervisor’ will be able to
access all Setting menus except the following:
Login / Scan out
• Edit Users
• Setting login
ADMIN - Access is allowed to all parameters without restriction.
3.9.6 Count Login, Validation Login, and Inventory Login
For each of these counting modes, there are three choices: Off, Pre-Login, and ScanOut.
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3.10
Test menu
This lets you set if or when a login is required for each of the three counting modes.
Choose Off so logins are not required. Choose Pre-Login to require the user to log in
before starting counting, validation or inventory. Choose Scan-Out to require the user
to scan their user barcode when finished with each count.
Choosing Scan-Out will cause the Finish button on the count screens to be replaced
with a label indicating that User Scan-Out is required.
3.9.7 User Lookup
Choose to turn the user lookup function On or Off. If User Lookup is enabled, the
Eyecon will look up the User ID that was entered/scanned to validate that it is an actual
Eyecon user. It will also record the name associated with that user in the transaction
record for future reference.
3.9.8 Auto-Logout
If using Pre-Login, this allows the Eyecon to automatically log off the currently logged
in user after the count in process is completed i.e Pressing the Finish button for each
transaction.
This completes the Login / Scan Out menu.
3.10
Test menu
The Test menu, shown at right, allows you
to test the scanner, camera, touchscreen
and speaker of the Eyecon.
3.10.1 Scanner test
Tap on Scanner and the screen at right is
displayed.
Test the scanner by scanning a stock bottle
barcode. If the scanner is operating properly, the
barcode number will be displayed in the green
window. The barcode contents will also be
displayed in the bottom of the screen, along with
the number of characters ccontained in the
barcode.
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61
Settings menu
Press Reset to test another barcode. The first barcode number disappears from the
green window but remains in the bottom window. All subsequent scans will save the
number in the bottom screen. To clear this list press the Clear button.
When finished press Done to return to the Test menu.
3.10.2 Camera test
Press Camera to verify the camera
is operating properly with the
camera test. Pour pills in the pill
platter or hold hand over the
platter to confirm a live image is
being displayed. If a live image is
NOT displayed, there may be a
problem with your camera; if so,
pelase contact Eyecon Technical
Support.
3.10.3 Touchscreen test
Press Touchscreen to bring up the test
screen shown at right. Follow the
instructions to test the touchscreen. If a
problem is encountered, contact Eyecon
Technical Support.
3.10.4 Speaker test
Press Speaker to start a tone playing from the Eyecon speaker. Press OK to stop the
test and return to the Test menu. If a problem is found, contact Eyecon Technical
Support.
3.11
Auto Updater menu
The Auto Updater menu allows you to make use of the various methods available to
keep your Eyecon up to date. Enabling Augomatic Updates is the simplest method to
do so. See details in Automatic Updates:
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3.11
Auto Updater menu
Tap on Auto Updater to see the menu
choices at right.
Each item is explained below.
In order to use the Automatic Updates or the Update now selections*, you must have
connected your Eyecon to your network and configured the TCP/IP settings, as
described in section 3.5. If your pharmacy firewall has been configured to only allow
access to specific URLs, ask your IT support to allow this URL: https://
update.eyeconvpc.com
*unless you have also configured the External Path selections, in which case, the
specified path is used instead of the Eyecon web portal.
3.11.1 Validate Update Server Access
Tap on this to check if the Eyecon can access the
Eyecon web portal where updates are posted and
to see the remaining days in your annual
subscription. See the example screen at right.
Press OK when done viewing screen.
3.11.2 Update Now
Press this to begin downloading the latest Eyecon
update from the Eyecon update website, if a newer
update is available. You will see a display similar to
the one at right. The download will continue until it
is complete and a message will appear asking if
you want the update installed. Once the download
has completed, the Eyecon will begin applying the
update.
Download progress is displayed on the Eyecon Start screen in the lower left corner of
the display.
If the update version is the same as the installed version, a message appears to let you
know you are using the latest version.
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Settings menu
3.11.3 Manual Update from USB
If a direct connection to the Eyecon web portal is not possibly in your pharmacy, you
may click on the My Account link on the home page of the Eyecon website:
eyeconvpc.com and enter your login credentials to manually download the latest
Eyecon update to the root folder of a USB flash drive.
Plugging a USB drive that contains a newer update into either USP port on the back of
the Eyecon should cause the user to be prompted to apply the update. If that prompt
does not appear, this menu can be used to check for an update file on the USB Drive.
Insert the USB memory device into the USB and
follow the onscreen prompts to install the update.
3.11.4 Automatic Updates:
Enabling automatic updates will result in the Eyecon checking for any newer updates,
once per day, at the time specified in the subsequent parameter. If a newer update is
found, that update is downloaded at that time.
3.11.5 Auto Update Time:
Choose time of day when the Eyecon should check for the existence of a newer update
and if available, download that update file. The default is 2:00am, but if you intend to
turn off your Eyecon at night, you may want to set this time to be your normal pharmacy
closing time.
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3.11
Auto Updater menu
3.11.6 External Path:
If your IT policy will not allow the Eyecon to access the Eyecon web portal to download
updates, you can manually download the Eyecon update (as described in section
3.11.3) and place the update file on a server in your facility. Then you could configure
this parameter on each Eyecon to point to this location. If you have configured this path,
then; automatic updates will check this location for newer update files, update Now will
check this location for newer update files, the next three parameters will appear below
this menu item to allow you to enter to the credentials that may be required to access
the specified location.
• External Path User name: - Enter the user name for the external path.
• External Path Password: - Enter the password for the external path.
• External Path Domain: - Enter the domain name for the external path.
Automatic updates requiring an external path are not commonly used. Organizations
that do not allow Eyecon to access the Eyecon web portal should have their own IT
personnel that can configure the External Path parameters as required for their
network.
• Auto Install Updates: - Enable to cause automatically downloaded
updates to also be automatically installed upon completion of download.
3.11.7 Allow Update Server Communication:
When enabled, this allows the Eyecon to access the EyeconVPC.com update server.
This parameter should remain enabled unless you have configured the External Path
parameters and accessing the Eyecon site causes exception to occur on your network.
3.11.8 Medispan Expiration Warning Level:
The Medi-Span drug data needs to be updated quarterly and is included as part of the
standard Eyecon quarterly update. The Eyecon will start warning the Eyecon user
when the current date is past the Medi-Span expiration date for the drug data installed
on your Eyecon.
The frequency of the warnings increases every week after the expiration date, as per
the Warning Level selected here.
Level
Week 1
Week 2
Week 3
Week 4
Last 2 Days
Standard
Once per day
Every 4 hours
Every hour
Level 2
Once per week
Once per day
Every 4 hours
Every hour
Every 10 minutes
Level 3
None
Once per day
Every 4 hours
Every hour
Every 30 minutes
Level 4
None
Once per day
Once per day
Every 4 hours
Every hour
Level 5
None
None
None
Once per day
Every hour
Every 10 minutes Every 5 minutes
Once the current update is applied, the warnings will cease. If update is not applied 28
days after the expiration date, the leased Medi-Span drug is deleted from the Eyecon,
as is required by our lease agreement with WKH and your sub-lease agreement
contained in the EUSA described in section 2.8.
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Settings menu
If the drug data has been removed from your Eyecon, scanning the barcode for any
drug, except any that have been manually entered, will result in the ‘Drug Not Found’
error message being displayed.
Applying the newest update will remedy this by reinstalling the current Medi-Span drug
data.
This completes the Auto Updater menu
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3.12
3.12
Multi-Eyecon menu
Multi-Eyecon menu
The Multi-Eyecon menu is shown at right.
This allows two Eyecons to be directly
together, not through the network,
supporting the ability for one Eyecon to
send Rx fill data to a 2nd Eyecon.
This feature was developed for use in the
‘vault’ where controlled substances are
filled in VAMC pharmacies.
The Tech fills the Rx on the first Eyecon, in
validation or count only mode, and scans out with the Rx# barcode.
Upon Finishing, the first Eyecon sends a packet to the 2nd Eyecon which is in PMSS
mode, with Eyecon Native selected.
The 2nd Eyecon receives the Rx data and saves the details in the PMSS table.
The Pharmacist then scans the Order ID barcode and the Eyecon looks up the data
and prompts the pharmacist to double count the pills, saving a 2nd tray photo of the
pills being dispensed.
You will need to configure both Eyecons to have an IP address with the same value in
the first 3 segments.
• VA Echo: - Select this and you can choose to enable or disable the function.
• VA Echo IP Address: - Select this and use the keypad that appears to enter the IP
address of the 2nd Eyecon.
•VA Echo Port Number: - Select this and use the keypad that appears to enter the
listener port that is configured on the 2nd Eyecon’s Pharm Mgmt SW group.
3.13
Trained Drugs menu
Trained Drugs are the pill shadow images the Eyecon uses to count the pills on the
counting platter. The Eyecon comes with trained pill images that accommodate over
50,000 NDCs. However, your pharmacy may need to train an NDC if the Trained Pill
Image database on the Eyecon does not already have an associated trained image for
it.
The export/import of the Trained Pill file allows you to transfer this data from one
Eyecon to another. However, for pharmacies with more than one Eyecon, we
recommend use of the Database Sharing feature described in section 3.4.7 which
supports real-time sharing of the Trained Pill data, as well as other data. This can help
when adding a second Eyecon to your pharmacy or if you need to send your Eyecon
in for service.
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Settings menu
Periodic exports of the Eyecon trained pill
database is recommended to make sure
you do not lose the custom training your
pharmacy has already completed to
accommodate any NDCs that were not
initially supported by the default trained pill
database on the Eyecon when new. Use
the Trained Drugs menu, shown at right,
to import or export the TrainedDrugs.mdb
file. The menu choices are explained
below.
1.
Overwrite Existing on Import: - Select True to use ALL of the trained Pill images
in the imported file. Select False to only add any additional trained pills, not
already on your Eyecon. We recommend choosing true unless you have
already preformed a lot of pill training on this Eyecon.
2.
Export to MDB - Select this to export the TrainedDrugs.mdb file to a USB
memory stick inserted in the USB drive of the Eyecon.
3.
Import from MDB - Select this to import the TrainedDrugs.mdb file from a USB
memory stick inserted in the USB drive of the Eyecon.
4.
Delete Trained Drugs - This will delete all of the trained drugs from the Eyecon.
Use extreme caution when deleting trained drugs as this action cannot be
undone without a pre-existing backup of the TrainedDrugs.mdb file. While the
Eyecon support staff can provide a standard TrainedDrugs.mdb file, any drugs
that your pharmacy uses not contained in the standard file will need to be retrained manually.
5.
3.14
Test All Trained Drugs - This parameter will run an algorithm on all the trained
drugs stored in the Eyecon to ensure that they do not have any clear problems.
If a poorly trained drug is detected, it will be deleted from the Eyecon and will
need to be re-trained.
Backup / Restore menu
Use the Backup / Restore menu to
back up or restore the database
and Eyecon configuration files.
3.14.1 Backup Location:
This defines where subsequent backup/restore functions will be saved to and restored
from. There are 3 available options.
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3.14
Backup / Restore menu
• USB - This is the default location. Be sure to use a USB memory device with enough
space for your backup needs. 8 GB should be sufficient for most Eyecon users but a
16 GB drive may be needed if your Eyecon database is nearing a full state. Check your
database size in the About menu described in section 3.2.1.
• External - This option allows the backup and restore operations in this menu to use
network location. Consult with your IT department for help in setting this up as a user
name, password, and domain may be necessary.
• Internal - This option will use the Eyecon’s hard drive as the backup/restore location.
The time required to complete various backups is affected by the amount of data on
the eyecon as well as the speed rating of your USB drive or if an external path is
specified, the speed and other activity on the network connection. Database backups
can take up to 30 minutes longer, based on the above factors.
3.14.2 Backup Interval:
This defines the time in hours that the Eyecon will perform an auto-backup of its own
database to the selected backup location. The default setting of 0 disables automatic
backups. Configuration Files are not included in this backup process but can be backed
up independently as necessary.
3.14.3 Backup All:
Backup All - Select this, to back up the entire Eyecon database to the selected Backup
Location above.
3.14.4 Restore All:
Select this to restore the entire Eyecon database, including Configuration Files from the
selected Backup Location above. Backup All must have been performed at some point
before choosing Restore All.
3.14.5 Backup Database:
Select this, to back up the Eyecon database to the selected Backup Location above.
Configuration Files are not included in the process.
3.14.6 Restore Database:
Select this to restore the Eyecon database from the selected Backup Location above.
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Settings menu
3.14.7 Backup Configuration:
Select this to back up the Eyecon configuration file to the selected Backup Location
above. The configuration file contains the majority of the settings that can be changed
in the Eyecon settings menu, except items that are stored in a database such as the
User Table and Trained Drugs.
3.14.8 Restore Configuration:
Select this to restore the configuration file from the selected Backup Location above.
3.14.9 View Audit Trail:
View Audit Trail - Select this to view the changes that have been made to the Eyecon
settings menu. If Eyecon users are configured, as described in 3.1.3 and 3.1.5, and the
Settings Login has been enabled in the Login/Scan Out menu, the user that performed
the change will be recorded in the audit trail.
3.14.10 Backup Audit Trail:
Select this to back up the Eyecon audit trail to the selected Backup Location above.
3.14.11 Backup Debug:
Select this to back up the Eyecon Debug Table to the selected Backup Location above.
This option is only required if Eyecon Technical Support requests it.It is used to collect
details to investigate potential counting problems with specific pills.
3.14.12 Delete Debug Records:
Select this to delete the debug records if instructed to do so by Eyecon Technical
Support.
3.14.13 Export Drug Data Override Data:
Select this to export the Drug Data Override Data to the selected Backup Location
above. This is where the Eyecon stores drug information that is not part of the supplied
Medi-span drug data used on the Eyecon. This table is where the data is stored for any
drugs that were manually created or modified on your Eyecon. this export is saved as
a .csv file which can be opened on a computer using Excel or other software
applications.
3.14.14 Import Drug Data Override Data:
Select this to import the Drug Data Override Data from the selected Backup Location
above.
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3.15
Inventory menu
3.14.15 Export PMSS Rx Data:
Select this to export the PMSS Rx Data to the selected Backup Location above. This
export is saved as a .csv file which can be opened on a computer using Excel or other
software applications. this can be used when installing a replacement Eyecon or to
investigate communication problems.
3.14.16 Import PMSS Rx Data:
Select this to import the PMSS Rx Data from the selected Backup Location above. This
will overwrite any existing PMSS Rx data currently on the Eyecon.
3.14.17 Export Troubleshooting Files:
Select this when Eyecon Technical Support requests it to better assist you when
investigating an issue. Typically, the configuration file and error.log file are requested,
however, Eyecon Technical Support may require additional files.
3.14.18 Clear Vision Logging File:
Select this if instructed to do so by Eyecon Technical Support.
3.15
Inventory menu
Use the Inventory menu to
manage the inventory data. Each
choice is explained below.
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71
Settings menu
3.15.1 Inventory Interface Provider:
Tap this and you see the screen at right. The
list of Inventory Interface Providers is updated
regularly. If your provider is not listed below,
they may support the Eyecon Native
Interface. The list below was current at the
time this manual was produced.
• Cardinal CIM
• Familiprix
• Liberty
• McKesson IVI
• Pioneer-Rx
• Qs1/Nrx
• Rx 30
Off - Select this to disable the inventory interface.
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3.15
Inventory menu
Eyecon Native - If your Inventory Interface Provider has indicated that they work with
Eyecon but is not listed above, choose Eyecon Native to use the native Eyecon
interface to query and send inventory counts back and forth with the pharmacy
system.
When you select a provider, the following additional menu items appear in the
Inventory Menu:
3.15.2 Inventory Server IP Address:
Enter the IP address where the inventory should be sent.
3.15.3 Inventory Server Port Number:
Enter the Port number where the inventory should be sent.
3.15.4 Inventory Server Connect Timeout:
Enter the amount of time in milliseconds that the system will try to connect. The default
value is 5000 milliseconds.
3.15.5 Inventory Server Response Timeout:
Enter the amount of time in milliseconds that the system will try to connect. The default
value is 3000 milliseconds.
3.15.6 Display Quantity on Hand (QOH):
Choose one of the following options for QOH.
• Disabled - No QOH from the Inventory Interface Provider will be recorded or
displayed.
• Query Only - The QOH from the Inventory Interface Provider will be recorded but
will not be displayed as a target.
• Query and Display - The QOH from the Inventory Interface Provider will be
recorded and will be displayed as the count target.
3.15.7 Store Number:
Enter a store number if part of a chain of stores.
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Settings menu
3.15.8 Auto Delete Inventory Data After Export:
Tap this item and choose True to delete inventory information on the Eyecon after each
export is finished. Choose False to retain the inventory data.
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3.15
Inventory menu
3.15.9 Export Inventory
Select this to download/export the inventory data that you can then upload to some
inventory software providers. Some pharmacy systems support importing this file to
update the on-hand position in the PMS, for those PMS providers that do not yet
support an inventory interface with Eyecon. This file can also be opened with Excel, or
some other programs, to review and analyze the data, or to save a record of the counts
that were preformed on that date. The following files will be generated when exporting
inventory data:
Header
?
Drug
#
Drug
Name
Qty
# of Transactions
T/D
Transaction #
User ID
User Name
NDC
Format
# of fields
Compatibility
Summary_YYYY-MM-DD
HH_MM_SS.csv
Yes
Yes
Yes
Yes
Yes
No
No
No
No
11 digit plus
two dashes
4
Summary_YYYY-MM-DD
HH_MM_SS.txt
Yes
Yes
Yes
Yes
Yes
No
No
No
No
11 digits
4
BriefSummary_YYYYMM-DD HH_MM_SS.csv
No
Yes
No
Yes
No
No
No
No
No
11 digits
2
Computer Rx
CIMAudit_YYYY-MM-DD
HH_MM_SS.csv
Yes
Yes
No
Yes
No
No
No
No
No
11 digits
3
Cardinal CIMs
Transactions_YYYY-MMDD HH_MM_SS.csv
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
11 digits
plus two
dashes
19
Pioneer Rx
Transactions.txt
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
11 digits
19
EntRxInv_YYYY_MM_DD
_HH_MM_AM.txt
No
Yes
No
Yes
No
No
No
No
No
11 digit
4
McKesson
Enterprise Rx
The message at right appears if the download/
export was successful.
3.15.10 Delete Inventory Data
Choose this to delete all inventory information from the Eyecon. A warning message
appears asking if you are sure you want to do this. Make your choice and the display
returns to the Inventory menu.
3.15.11 Import Inventory Reason Codes
Custom Inventory Reason Codes can be imported to the Eyecon. Use one of the
following methods to import the codes.
USB Flash Drive
1.
Place the edited InventoryAdjustReasons.txt file in the root directory of the USB
flash drive.
2.
Plug the USB flash drive into the Eyecon before tapping Import Inventory
Reason Codes.
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Settings menu
Eyecon Temp Directory
If you need to import the Inventory Reason Codes from the Eyecon temp directory,
please contact Eyecon Technical Support first.
1.
Place the edited InventoryAdjustReasons.txt file in c:\temp of the Eyecon.
2.
Tap Import Inventory Reason Codes without a USB flash drive attached to
the Eyecon.
3.15.12 Export Inventory Reason Codes
Inventory Reason Codes can be exported from the Eyecon to a USB memory device.
This allows you to customize the Reason Codes and Adjust Signs to fit your specific
needs.
The default InventoryAdjustReasons.txt file contains detailed instructions on the
formatting and options for the Reason Codes and Adjust Signs.
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3.15
Inventory menu
The following export methods are available.
USB Flash Drive
1.
Plug a USB flash drive into the Eyecon before tapping Export Inventory
Reason Codes.
The InventoryReasonCodes.txt file will be placed in the root directory of
the USB flash drive. The InventoryReasonCodes.txt file will also be
placed in the C:\Temp directory on the Eyecon.
Eyecon Temp Directory
1.
The Eyecon Temp Directory is C:\Temp. When exporting the inventory reason
codes, a copy of the InventoryReasonCodes.txt is automatically placed in the
Eyecon Temp Directory.
3.15.13 McKesson IVI Specific Details
McKesson IVI - If you have selected McKesson IVI for your inventory provider, the
following additional menu items appear in the Inventory menu:
3.15.14 Set/Import Server URL:
Enter the McKesson supplied URL OR to avoid a typo in the entry process, copy the
URL into a file name ‘IVI_URL.txt’, place the file on a USB flash drive, insert the flash
drive into the Eyecon’s USB port, and click on this menu to import the URL.
3.15.15 Import Security Certificate:
Copy the McKesson supplied certificate file (named ‘interface.cer’) to a USB flash drive
and insert it into the Eyecon’s USB port and select this menu to import the file.
3.15.16 Test McKesson IVI Communication:
Tap this to test if communications are functioning. A message appears telling you if it
is working or if it failed.
It is necessary to also import Inventory reason codes that exactly match those in your
configuration of Enterprise Rx in order for the interface to work.
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Eyecon operation
4
Eyecon operation
4.1 START screen
Four modes of operation are offered.
• Count Only is a basic counting mode where the stock bottle barcode is
scanned or the NDC is manually entered recalling associated drug
information. Pills can then be counted by scattering pills on the counting
platter. See Count Only mode on page 80.
• Validation provides an additional level of patient safety by assuring the
stock bottle and quantity are correct for the prescription being
dispensed. This mode is used both for simple barcode validation where
the user scans a barcode (printed on each Rx label) that contains the
Rx#, NDC, & Qty and the interfaced mode where the pharmacy
management system (PMS) sends the details for each prescription to be
filled to the Eyecon. See Validation mode operation on page 84.
• Physical Inventory offers a means to physically count all of your
inventory. It also supports an interface with your PMS system to instantly
update your on-hand position in the PMS. This can be used for cycle
counting your stock, verifying your C-II inventory, or preforming your full
physical inventory as needed. See Physical Inventory mode on page 91.
• Auditor allows you to view the details of completed transactions, the
saved tray photos of dispensed pills, and the counts performed in
Eyecon’s inventory mode. A variety of filters are available to assist you
in locating specific transactions of interest to you. You can also export
the reports to a .csv file and the photos as .jpg files. A free Remote
Auditor application is available by request. It provides the Auditor
functionality remotely using a Windows based pharmacy computer.
Contact Eyecon tech support to inquire about the Remote Auditor
application. See Audit reports on page 112.
Button
Validation
78
Description
Reference Page(s)
Advance to the Validation mode
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4.1
Button
Count Only
Description
START screen
Reference Page(s)
Advance to the Count Only mode
80
Advance to the Physical Inventory mode
91
Auditor
Advance to the Auditor
96
Settings
Change Eyecon settings
24
Shutdown
Restart or turn off Eyecon
21
Physical Inventory
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79
Eyecon operation
4.2 Count Only mode
The Count Only mode is used to count pills quickly when you don’t have a method to
validate the Rx, such as when there is no validation barcode or a pharmacy system
interface. This mode can also be used to preform a quick check of any pills.
Click on Count Only to enter this mode; you may be asked to scan in or manually enter
your login ID. This is determined by the settings for Count Login on page 53. Follow
the onscreen prompts when asked for an ID.
At the bottom of the screen, you also have the following options:
Retrain Item: Click this button before scanning the stock item barcode if you are having
difficulty counting a particular stock item. This will replace the currently trained pill
shadow images with new shadow images. See Train or Retrain a pill image on page
105.
Manual Entry: Select this option if the stock item barcode is not able to scan properly.
Then enter the number manually. See Manual NDC entry on page 97.
Edit Drug Database: Click this button before scanning the stock item barcode if you
need to change or update any information about the drug. See Edit drug database on
page 98.
The steps below assume you log in or scan out when requested by the Eyecon. Those
steps are skipped for brevity.
4.2.1 Counting
Stock bottles with 2D barcodes are becoming the norm and they are now required by
the Drug Supply Chain Security Act (DSCSA). These barcodes contain the UPC code
as well as the serial number, lot number and expiration date of the stock item.
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4.2
Count Only mode
The Eyecon can read this information and display it as part of the counting function.
1.
From the START screen, press the Count Only button …
The SCAN STOCK ITEM screen is displayed.
2.
Scan the stock bottle barcode. If a 2D barcode is available it is recommended
that you scan it instead of the UPC code to capture the extra information it
provides. It can be useful to cover the UPC barcode with your finger, if it is
near the 2D barcode, to make sure it is not accidentally scanned.
The display changes as shown below. A photo of the drug will be shown.
If the drug photo does not exist or it is disabled, a message indicating
that no photo is available will be displayed in place of the photo.
Information such as the serial number, lot number, and expiration date
will appear if a 2D barcode was scanned. If a UPC barcode is scanned,
these values are not populated.
Information from 2D barcode:
l
l
l
Serial Number
Lot Number
Expiration
Information
See Train or Retrain a pill image on page 105 to Re-Train an existing pill image or if
the pill is new to the system.
See Manual NDC entry on page 97 if the barcode does not scan.
If NDC information is not present in the database, NDC not found! screen will
appear. See Drug Number Not Found on page 97 for further information.
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Eyecon operation
3.
Pour pills onto counting platter. See
Best counting practice on page 98.
4.
Scrape excess pills into the funnel and
return them to the stock bottle.
5.
With the correct quantity displayed,
press the Finish button.
A beep will sound and a message
will be briefly displayed saying
Transaction Recorded, as shown at
right followed by the SCAN STOCK
ITEM screen.
6.
Dispense pills to the patient vial. See Best
filling practice on page 99.
7.
Scan another stock bottle or press Cancel
to return to the START menu.
See Unit of Use for pill counting on page 100 for details.
See Dispensing large quantities on page 104 for more information.
If any details on the right side of the COUNT ONLY screen are incorrect, press the
Edit Drug button. See Edit drug database on page 98.
Expiration Messages
Your Eyecon will display warnings or prevent dispensing, if the expiration date obtained
by scanning the 2D barcode on the stock items is within predefined limits. See pg 36.
Expiration Warning
This message indicates that the medicine will expire within a reasonable time after
being dispensed. For example, the medicine may expire within 60 days and the Rx is
for 30 days. Press Continue to fill the Rx with this medication and proceed or press
Cancel to use a different stock item.
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4.2
Count Only mode
Expiration Stop
This message indicates that the medicine has expired and cannot be dispensed. You
will need to use a different stock item to complete this prescription. Press OK to
continue.
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83
Eyecon operation
4.3 Validation mode operation
Validation mode allows two methods of obtaining the Rx information. The method in
use is defined by the Barcode Type menu item. See Barcode Type on page 30.
If Barcode Type = Validation
Your pharmacy software must be configured to print a barcode which contains at least
two of the following: Rx#, Drug Number and Quantity. Most pharmacy software
providers are aware of the Eyecon’s barcode requirements and can easily add this to
your Rx printout.
When using this method you will be scanning a validation barcode, as described above,
to start the filling process.
If Barcode Type = PMSS
The selection means your Eyecon is interfaced with your pharmacy management
software system (PMS). See Pharm. Mgmt. SW menu on page 42. Typically when an
Rx is printed, the PMS sends the Rx details to the Eyecon through the Ethernet or USB
connection. There are advantages to this choice: the Eyecon displays the patient name
during the dispensing process and if our bidirectional interface is supported, Eyecon
can send the Rx filling results back to the PMS which includes the drug number
dispensed, quantity dispensed, time/date of dispense and User details, as well as the
Lot#, serial number, and expiration date of the drug dispensed. See Remote Server
menu on page 47 for information on setting up bidirectional communication. This allows
the PMS workflow to advance the Rx to the next stage. This information also helps
maintain inventory accuracy, particularly when drug substitutions or partial fills are
dispensed.
When using this method you will be scanning an order ID barcode which is used by the
Eyecon to look up the Rx information sent by the PMS.
As you begin or end a session, you may be asked to scan in or manually enter your
login ID. This is determined by the settings in Count Login, Validation Login, and
Inventory Login on page 53. Follow the onscreen prompts when asked for an ID.
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4.3
Validation mode operation
4.3.1 Rx validation and dispensing
This section covers both Validation mode and PMS mode operation. The processes
are nearly identical and variations will be noted where necessary.
1.
From the START screen, press the
Validation button.
The SCAN VIAL LABEL screen,
shown at right, appears.
In the PMSS mode, a PMSS Rx Data Viewer button appears in the lower right corner.
Press this to view the most recent prescriptions that have been received by the
Eyecon from the PMS. This is for reference and troubleshooting only.
2.
Scan the appropriate vial label barcode, which is determined by the mode of
operation (Validation or PMS).
If there is a problem with the barcode, an appropriate message will be
displayed. Follow the onscreen prompts to correct the problem.
The SCAN STOCK ITEM
screen, shown at right, is
normally displayed. However,
the settings in Stock Item
Verification on page 28 can
bypass this screen or add an
extra button on the screen
(Skip Validation). The PMS
data packet can also override
this setting, if Interface
Override of Stock Item Verification is enabled in the Pharm. Mgmt.
S.W. setting group. If Skip Validation button is present, press it to
bypass validation when double counting a robotic filled vial.
If the SCAN STOCK ITEM screen is bypassed, go to step 4. If not go to
step 3.
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Eyecon operation
If you are aware that the pill you are about to dispense has been improperly trained,
press the ReTrain Item before scanning the stock item. Follow the instructions
onscreen. See Train or Retrain a pill image on page 105.
Similarly, if you know the drug information is incorrect for the stock item you are about
to dispense, press Edit Drug Database before scanning the stock item. Edit the drug
details as needed.
If your stock item does not have a barcode, press Manual Entry and type in the NDC
number of the item to be dispensed. Follow the instructions onscreen. See Manual
NDC entry on page 97.
3.
Scan the 2D barcode on the stock item to be dispensed.
If multiple stock bottles are being used to complete a transaction, after
emptying the first bottle, press the Add-to-Total button to record the number of
pills from the first bottle. then after transferring those pills into the patient vial,
before pouring any more pills on the tray, scan the 2D barcode on the next
bottle to capture the Lot #, SN, and expiration values for this new bottle. Repeat
as needed for each additional bottle to be dispensed. Your Eyecon will save
multiple sets of these values.
If NDC information is not present in database, NDC not found! will appear. Refer to
Drug Number Not Found on page 97.
See Edit drug database on page 98 for information on how to edit the drug name,
chose an NDC number or enable/disable the current drug photo.
Package Size Mismatch
If the scanned stock bottle is the same drug but
does not match the expected stock bottle quantity,
a message screen will appear depending on
Eyecon configuration. If allowed, the top screen at
right appears. If not allowed, the bottom screen
appears. See Drug Substitution on page 27 for
directions.
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Validation mode operation
Generic Substitution
This is allowed only if enabled in the General menu.
See Drug Substitution on page 27.
If Equiv Drug is selected, you will be prompted to
approve the substitution if the selected drug is a
generic equivalent. See the top screen at right.
If Equiv Drug is not selected, you will see the
warning at right, bottom, telling you that it can’t be
substituted.
Wrong Drug
The warning at right, will be displayed if the
scanned stock item is not the correct one
specified for this prescription and it is also not a
generic equivalent drug.
See Unit of Use for pill counting on page 100 for details.
See Dispensing large quantities on page 104 for more information.
If any details on the right side of the COUNT screen are incorrect, press the Edit
Drug button. See Edit drug database on page 98.
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Eyecon operation
Counting
4.
When you start the counting process, the Target Qty: window shows the
correct amount to be dispensed. The Quantity window will show 0 quantity and
is yellow whenever the quantity is below the required amount, as shown in the
left photo below. Pour pills onto the counting platter. See Best counting
practice on page 98.
If you exceed the required quantity the Quantity window will turn red and show
the current count, as shown in the center photo below. Use the spatula and
remove pills until the quantity is correct and the window turns green as a visual
signal, as shown in the right photo below.
5.
When the correct quantity is on the platter, press Finish.
The Eyecon returns to the SCAN VIAL LABEL screen.
If a drug photo does not exist in the Eyecon database, Not Found or Disabled will
appear in place of the photo.
If you are in PMSS mode with bi-directional
enabled (see Remote Server menu on page 47),
when you press the Finish button the Rx filling
results are sent back to the pharmacy
management system. If there is a connection
problem you will see the message screen at
right.
Require Bidirectional Acknowledgement can be
disabled if the Remote Server Error is displayed. This can be disabled if the PMS
system is receiving bidirectional communication from the Eyecon but is having an
acknowledgement issue. Please contact Eyecon Technical Support if this is required.
They will work with your PMS provider to address the problem.
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4.3
Validation mode operation
If you press the Finish button when
the pill quantity does not match the
target quantity, a Quantity Mismatch
screen will be displayed, as shown at
right.
Depending on the setting in the
General menu you may or may not be
able to deviate from the quantity
prescribed. Follow the on screen
instructions. (See Allow an Under-Fill
on page 28 or Allow an Over-Fill on page 28.
If you press the Finish button when
the pill quantity is 0, the screen at
right is displayed. Press YES to
record the zero count or press NO to
cancel and return to the Counting
screen.
6.
Dispense the pills. See Best filling practice
on page 99 for tips.
7.
Repeat the procedure for the next Rx.
Partial Fill
Each time a prescription barcode is scanned, the Eyecon looks into it’s database to
determine if a previous partial fill of that prescription was preformed. Follow the steps
below to perform a partial count and to later fill the remainder due for that prescription.
1.
Pour pills onto the counting
platter. In the example at
right, the target quantity is
60 but only 36 pills are on
the tray.
2.
Press the Finish button to
record the transaction.
Since the Rx is a
partial fill, the QUANTITY
MISMATCH screen will be displayed.
Press the YES button to save the Rx
for completing at a later time or press
the NO button to return to the
COUNT VALIDATION screen. If you
press YES, the Transaction
Recorded screen is briefly displayed.
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Eyecon operation
Fill the Remainder of the Rx
3.
When the remaining portion of the prescription can be filled, scan the vial
label.
A warning screen will be displayed.
If a patient did not pick up their partial quantity and it was returned to stock, you can
press the RX QTY button and complete a normal fill procedure for the complete
quantity of the Rx.
4.
Press the Remainder
button to finish filling the
Rx …
The screen will ask
for the stock item to
be scanned. When
you do, you will see
the screen at right
with the Target Qty
showing the number
of pills needed to
complete the Rx and a Quantity of 0. Add the pills until the target
quantity is reached and press the Finish button. The transaction will be
recorded to the database as a completed fill.
See Double Count (DEA Controlled Substances) on page 107 and Back Count (DEA
Controlled Substances) on page 107 for information on counting controlled
substances.
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4.4
Physical Inventory mode
4.4 Physical Inventory mode
The Physical Inventory mode provides a way to maintain accurate inventory levels. The
operation changes if you turn on the inventory interface. See Inventory menu on page
61. The first section will detail operation without the interface. Using the interface will
follow that.
Physical inventory counts are performed on the Eyecon and saved to a database. The
database can be exported as a CSV file and then imported into some pharmacy
management systems to update perpetual counts with an accurate physical count. See
See Export Inventory on page 64.
As you begin or end a session, you may be asked to scan in or manually enter your
login ID. Follow the onscreen prompts when asked for an ID.
The steps below assume you log in or scan out when requested by the Eyecon. Those
steps are skipped for brevity.
4.4.1 Inventory operation without the interface connection
1.
From the START screen, shown at right,
press the Physical Inventory button …
The message at right will be
displayed only when existing
inventory data is stored in the
Eyecon database. Deleting the data
only clears the Eyecon’s inventory
table. It does not affect the counts in
your pharmacy.
Deleting the data is recommended if
you are about to perform a full store
physical inventory so that the
Eyecon’s inventory database will only contain a complete tally of the
products in stock when the counting is finished.
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Eyecon operation
2a.
If a new physical inventory
is being performed, press
the YES button …
The Inventory menu
item in the Settings
menu, shown at right,
will be displayed so
that you can press
the Delete Inventory
Data menu item.
Follow the onscreen
prompts to complete
this task and press Exit to return to the SCAN STOCK ITEM screen of
the inventory mode.
OR
2b.
Or press NO if you are simply performing cycle counts and do not need to
have a database with only the counts beginning performed now.
The SCAN STOCK ITEM screen
appears and you can continue
taking inventory.
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4.4
3.
Physical Inventory mode
Scan the Stock Item barcode …
If the item is a pill, the screen at
right is an example of the screen
that appears.
If the item is a hand count item,
the HAND COUNT INVENTORY
screen appears. Press Unit of
Use to record the number of
containers. For liquids you can estimate amounts for a partially full bottle
and type in 3.75, as an example, for three full bottles and one 3/4 full
bottle. See Unit of Use for pill counting on page 100 for more
information.
If the barcode does not scan see Manual NDC entry on page 97.
If drug information is not present in database, Drug Number Not Found
screen will appear. See Drug Number Not Found on page 97.
If multiple stock bottles are being used to complete a transaction, after
emptying the first bottle, press the Add-to-Total button to record the number of
pills from the first bottle. Then after transferring those pills into the partial vial,
before pouring any more pills on the tray, scan the 2D barcode on the next
bottle to capture the lot#, SN, and Expiration values for the new bottle. Repeat
as needed for each additional bottle to be dispensed. Your Eyecon will save
multiple sets of these values.
4.
If you have full bottles press the Unit of Use button and type in the quantity of
full bottles and then press OK to total the number of pills in those bottles. See
Unit of Use for pill counting on page 100 for more information.
The screen will return to the COUNT INVENTORY screen.
5.
Pour the pills from any open bottles onto the counting platter. See Best
counting practice on page 98. If you have more pills than will easily fit on the
pill platter, see Dispensing large quantities on page 104.
6.
Press the Finish button to record the quantity to the Eyecon inventory
database.
A message will be displayed briefly along with an audible sound
indicating the transaction was recorded.
6a.
If the Finish button was pressed with a
count of 0, the screen at right is
displayed. Press Yes to record the zero
count or press No to cancel and return
to the Counting screen.
7.
Dispense pills into the stock bottle. See
Best filling practice on page 99.
8.
Return to step 3 to count more
inventory.
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Eyecon operation
4.4.2 Inventory operation with the interface connection
The Eyecon can be set up to make changes to and override the inventory Quantity On
Hand (QOH) in your PMS System. Although many different inventory interface provider
options are supported, the process of performing inventory with an interface connection
is the same.
The process of performing inventory when using an interface connection is almost the
same as described above with the addition of choosing a reason code after step1 in the
previous section.
Reason Codes
When performing inventory with an interface
connection, the Eyecon will prompt you for a
reason code. This means you will need to
select a reason for performing inventory from a
selection as shown at right.
Inventory reason codes can be customized in the Settings menu by exporting the
default inventory reason codes and editing as desired. Import the customized reason
codes to have them available for the next inventory count. The export and import
functionality can be found in the Inventory group in the settings menu. The inventory
reason codes file contains detailed instructions on how to edit the file. The default
options are the most common.
Inventory reason codes can only have one of three effects.
• Override - update the inventory by either increasing or decreasing the
Quantity On Hand (QOH).
• Add - update the inventory by increasing the QOH.
• Subtract - update the inventory by decreasing the QOH.
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4.4
Physical Inventory mode
Refer to the table below for a simple explanation of the default reason codes.
Eyecon 9420 & 9430 Instruction Manual
Reason Code
Type of Action
Cycle Count
Override
PO Receipt
Add
Transfer In
Add
Transfer Out
Subtract
Return to Supplier
Subtract
Broken
Subtract
Physical Inventory
Override
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Eyecon operation
4.5 Practices common to all modes
The following sections cover procedures which are similar or are useful in Count mode,
Validation mode and Inventory mode. The following procedures are covered:
• Pre-Login on page 96
• Manual NDC entry on page 97
• Edit drug database on page 98
• Best counting practice on page 98
• Best filling practice on page 99
• Unit of Use for pill counting on page 100
• Hand counts on page 102
• Dispensing large quantities on page 104
• Train or Retrain a pill image on page 105
• Double Count (DEA Controlled Substances) on page 107
• Back Count (DEA Controlled Substances) on page 107
4.5.1 Pre-Login
Simply scan your user barcode to login. If a user
does not have a user barcode or the barcode is
damaged, the number can be entered manually.
1.
From the SCAN USER LOGIN screen press
the Manual Login button.
A keypad entry screen appears.
2.
Key in the user login number with the
numeric buttons and press OK to accept
the entry.
If the login ID was accepted the
SCAN STOCK ITEM screen is
displayed.
3.
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Continue with the current process.
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4.5
Practices common to all modes
4.5.2 Manual NDC entry
If the stock bottle's NDC barcode is damaged or not
present, press the Manual Entry button and the
keyboard screen, shown at right, is displayed.
1.
Key in the stock bottle's NDC number
exactly as shown on the stock bottle
including the dashes. Press OK to accept.
2a.
If the NDC number was found in the
database, the count screen appears.
OR
2b.
If the NDC number was not found in the database, the Drug Number Not
Found screen appears. See Drug Number Not Found below for more
information.
4.5.3 Drug Number Not Found
1.
If a scanned barcode number is not found in
the database, the Drug Number Not Found
screen, shown at right, is displayed.
2.
Tap the keyboard icon and key in the
correct number. Be sure to also enter the
dashes between the segments if the
number has only 10 digits and press OK to
accept. Press OK again on the next screen.
If the specified drug number is found,
the count process screen is displayed.
If the drug
number is not
found, the
screen at right
is displayed.
3.
Enter the missing
information and press
Save to add this drug
into your Eyecon’s
database.
4.
If the trained pill
shadow was not
found, the Train Pill
Image screen will appear next. See Train or Retrain a pill image on page 105.
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Eyecon operation
4.5.4 Edit drug database
An Edit Drug button appears on
the lower right corner of all the
COUNT screens. Press this button
to access the screen at right. See
the arrows pointing out all the
things you can set or change.
Enable or disable Hand
Count designation
Enable or disable
the drug photo
Press Save to save the changes.
Tap here to edit
the Drug Name
Tap here to
change Schedule
Tap here to edit
Pkg. Qty.
4.5.5 Best counting practice
Pour pills onto the counting platter in a scattering
motion to minimize stacking. This means moving
the bottle around the platter as you pour and
being sure to over pour the quantity. It’s faster to
pour excess pills and remove the excess with
the spatula into the funnel than to dribble some
pills on, check the quantity and repeat as
needed until the desired count is achieved.
When removing the excess, don’t count each pill
as you scrape them off but remove a quantity
that may get you close. Let the Eyecon do the
counting until you get very close to the final
quantity. Then scrape off the last few pills to get to the exact required count.
When counting large quantities of pills, don’t fill the tray more than 70-80% full. See
Dispensing large quantities on page 104 for more information. Also, refer to this video
for more information: https://www.youtube.com/
watch?v=ysdKd1Q1iME&index=1&list=PLl-hAOdLOPokPO52rWfNTPbP0rK9RG_ap
If pills are on top of each other,
broken or other objects are present
(such as a wrong shape/size pill or
a desiccant) on the tray, the
unidentified object is marked with a
red cross-hair on the live photo of
the tray that is shown on the
screen.
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Practices common to all modes
Remove broken pills or foreign objects and/or unstack the piled up pills by slightly lifting
the tray about 1/4” and forcefully tapping it back down to vibrate the stacked pills off of
each other. For more severely stacked pills, you can use the Eyecon’s spatula to slide
pills off of each other. The screen will automatically return to the count mode when the
problem is resolved.
If you notice that pills lying on their sides are causing a problem, see Train or Retrain a
pill image on page 105.
4.5.6 Best filling practice
If you empty a bottle and need to use additional bottles to complete your count,
after emptying the first bottle, press the Add-to-Total button to record the
number of pills from the first bottle. Then after transferring those pills into the
patient vial, scan the 2D barcode on the next bottle to capture the lot#, SN, and
expiration values for this new bottle. Repeat as needed for each additional
bottle to be dispensed. Your Eyecon will save multiple sets of these values.
Small pills
Use the following procedure whenever you are dispensing small pills from the counting
tray into a vial or stock bottle.
1.
Raise the counting platter to pour the pills into the funnel.
2.
Cup your hand around the mouth of the
bottle or vial and place this hand under
the funnel and place the tongue of the
funnel inside the vial or stock bottle. See
photo at right.
3.
Push your hand up to raise the funnel
gate and empty the pills into the vial or
stock bottle.
4.
Validate all pills were dispensed into
bottle to avoid cross contamination.
5.
Ensure funnel gate is returned to the
closed position.
Large pills
Large pills can sometimes bridge in the funnel if dispensed using the small pill method
above. Follow these steps to avoid this situation.
1.
Cup your hand around the mouth of the bottle or vial and place this hand under
the funnel and place the tongue of the funnel inside the vial or stock bottle.
2.
Push your hand up to raise the funnel gate.
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Eyecon operation
3.
With your other hand, lift the pill counting
platter upward to pour pills through the
funnel and into the bottle. See photo at
right.
4.
Validate all pills were dispensed into
bottle to avoid cross contamination.
5.
Ensure funnel gate is returned to the
closed position.
4.5.7 Common messages or warnings
If you press the Finish button with a count of 0, a
warning screen will be displayed. Press YES to
record the zero count or press NO to cancel and
return to the count mode.
If you press the Unit of Use button with pills on the
platter, a warning message will be displayed.
4.5.8 Unit of Use for pill counting
Use this method when:
You want to dispense a combination of a full bottle of pills and loose,
Eyecon counted pills. This saves the time of opening a full bottle and
counting them on the Eyecon.
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4.5
Practices common to all modes
Below is an example of how this is used.
1.
Scan a barcode and, with the counting
platter empty, press the Unit of Use
button on the COUNT ONLY screen,
shown at right.
2.
A keypad will be displayed. The entry
window is pre-populated with a quantity
of one package. The database knows
this drug has 300 pills in one package
and enters that in the first field
automatically. To change the number of packages, enter a new quantity and
press the OK button to accept.
Unit of Use with partial package
3.
Unit of Use with complete package
The COUNT ONLY screen is displayed
showing the Total QTY calculated by
the last screen. You can add to the
current quantity by:
• Scanning another bottle and
pour additional pills on the tray to
achieve the desired quantity.
OR
• Press the Unit of Use button to include another full bottle or manually
enter a quantity.
3a.
Press the Finish button and the total
quantity dispensed is recorded. See screen
at right.
See Data menu on page 37 for
information regarding recorded data
and pill photo examples.
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4.5.9 Hand counts
These instructions assume you
are in Validation mode, where
Eyecon provides the most value
for Hand Counting because it
ensures the correct item is being
dispensed. If the drug is a unit of
use (such as syrups, ointments,
creams, blister packs, gel-caps or
syringes) and was designated as a
hand count drug, the HAND
COUNT VALIDATION screen is
displayed, shown at right, when
the stock item barcode is scanned.
When dispensing multiple containers, it is recommended to scan each one to ensure
they are the correct item.
1.
Press either of the following.
1a.
Press Dispense Rx Amount to immediately record that the Rx has been filled
completely.
OR
1b.
Press the Unit of Use button to record how many full and partial containers
are being dispensed.
For blister packs, syrups, ointments, creams or syringes, you can key in fractions
when prompted for # of Pkgs.
For example, if birth control pills come in blister packs with 28 pills/pack and
5 packs/box and you want to dispense 1 card or 2 cards, you can enter .2 or .4 in the
# of Pkgs window. (.2 equals 1 card out of the 5 in the box. .4 equals 2 cards out of
the 5 in the box).
Unit of measure can be either ml, grams or each (per pill).
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4.5
2.
Practices common to all modes
If you press the Unit of Use button, the PKG Qty window is pre-populated with
the full amount of the package. In this example, it is 473 ml. The # of PKG
window is also pre-populated with either 0 or 1, depending on if the target
quantity is above or below a full package.
For example, if the target amount to dispense is 50 ml of this fluid, enter 0 for
# of PKG and 50 in the Partial PKG window. See the example screens below.
If the value is acceptable, press OK or see step 2a below.
2a.
If a change needs to be made, press the Clear button. The entry window will
be blank. Use the numeric keys to enter the correct value and press OK.
3.
Press OK and the Hand
Count Only screen is
displayed with the entered
value.
4.
Press the Finish button to
save the entry. The
Transaction Recorded
screen briefly appears and
then the SCAN STOCK
ITEM screen is displayed.
4a.
If the Finish button was
pressed with a count of 0, a message
screen will be displayed. Press Yes to
record the zero count or press No to cancel
and return to the Hand Count Only screen.
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Eyecon operation
4.5.10 Dispensing large quantities
When dispensing more pills than can be comfortably placed on the platter, you can use
the Add to Total key to save the current tray count, then remove the pills to a vial, you
can then count another tray of pills. This can be repeated as necessary.
104
1.
Scan the barcode and pour the pills on the
tray. Don’t fill the tray more than 70-80% or
it may be difficult to get the pills to lie flat or
unstack them.
2.
If the pills are stacked on one another the
screen may change, highlighting the
position of the pills that were not able to be
counted.
3.
Lift the tray about 1/4” and forcefully
tapping it back down to separate pills from
each other, repeat as needed. For more
severely stacked pills or completely flat
pills, you may need to use the spatula to
help get the pills to a single layer. However, pouring pills in a scattering motion
and not pouring too many, causing over-crowding, will minimize the need to
unstack pills. The COUNT screen will return with the quantity shown.
4.
Press the Add to Total button and the
screen at right appears. This message will
remain on the screen until you dump the
pills off the tray. It is recommended that
you do NOT leave the counted pills in the
funnel to avoid invalidating the count in
case some of the pills fall into the funnel
during the next pour from the stock bottle.
5.
Dispense the pills on the tray into a vial
using best filling practice and this screen
appears. See Count Only mode on page
80.
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4.5
Practices common to all modes
6.
Pour more pills onto the counting platter.
7.
If the required count (Total QTY) is
exceeded, remove excess pills from the
platter with the spatula into the
dispensing funnel. Place stock bottle
under funnel gate and lift to remove the
excess pills.
8.
Repeat the Add to Total process if you
want to add even more pills or press
Finish to complete the operation and the
transaction is recorded.
9.
Lift the tray and dispense the pills into the vial with the first group that had
been counted. See Validation mode operation on page 84.
4.5.11 Train or Retrain a pill image
The trained pill image is a shadow image used as a reference for counting.
The process below is used to update existing pill images in the event the pill size/shape
changes or the count is incorrect or unstable.
If you know that a pill needs to be trained before you start counting, go to step 1.
If you see a count error screen (as shown below) you can press the ReTrain Item
button and go to step 3.
1.
Press the ReTrain Item
button. The button will be
highlighted in green when
selected.
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Eyecon operation
2.
Scan the stock bottle label
or manually enter the NDC
number. The screen at right
appears.
3.
If the drug scanned is a pill
or capsule, press the Train
Pill button and proceed to
step 4.
If the drug is a unit of use
(such as an ointment,
cream, gelcap or blister
pack), press the Hand Count button. This item is designated as a hand count
item going forward. See Hand counts on page 102 for more information.
4.
Place two pills near the
center of the platter and not
touching each other. One
pill should lie flat and the
other pill must be on its
edge.
If there is only one
stable orientation,
such as a capsule,
only one pill or
capsule is required.
5.
Press the Train Pill button
and the screen at right
appears.
If the pill images
match the shape of
the pills on the
platter go to the next
step.
6.
Press the Yes button. The
Counting screen will be
displayed. Refer to the
Counting section for more details.
If the pill images are not correct, press the Cancel button. Go back to
step 4.
The re-trained pill images will be stored to the internal database
automatically after the images are accepted.
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4.5
Practices common to all modes
4.5.12 Double Count (DEA Controlled Substances)
If the Rx being dispensed is a controlled substance, a double count may be necessary
depending on the setting. See Double Check menu on page 48.
1.
Begin the counting procedure as usual and
when you press Finish, the transaction is
recorded and, if a double count is required,
the display at right will appear.
2.
Remove pills from the
counting platter. The
Double Count screen is
displayed.
When you work with a Scheduled drug, the schedule is listed in the upper right corner
of the screen. In the example above, the schedule is C-II.
3.
Re-pour the pills on the
platter and be sure the
Quantity matches the
Target Qty: window. Press
the Finish button to finalize
the double count. The
transaction will be recorded
and a second annotated
tray photo will be saved.
4.5.13 Back Count (DEA Controlled Substances)
The Back Count feature is used to count the remaining pills in the stock bottle after
each dispense based on the Back Count Schedule Code setting. Back Counts must
also be enabled. See Double Check menu on page 48.
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Eyecon operation
If the drug being dispensed meets the specified criteria for Back Counts, you will be
prompted to count the remaining pills in the stock bottle after completing the fill. The
Eyecon supplies the expected back-count based on the prior back-count minus the
dispensed amount. If the dispense results in opening a new stock bottle, the Eyecon
takes that into account by adding in the full bottle quantity. The expected back-count
amount is displayed at the top of the count screen, in the same manner as the target
quantity for Rx filling.
• Begin the counting procedure as
usual and when you press Finish,
the transaction is recorded and, if a
back count is required, the display at
right will appear. Note: The Back
Count will occur after a Double Count
is preformed, if enabled and
required.
• Dispense the pills.
The Back Count
screen will be
displayed. The
expected amount for
the Back Count is
shown at the top of
the screen. If this is
the first time that the
current NDC is being
back-counted, the
expected amount
shown will be ‘???’. Once the initial Back Count has been recorded, the
Eyecon will track the remaining contents of the open Stock bottle.
Back Count Quantity Mismatch
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Eyecon 9420 & 9430 Instruction Manual
4.5
Practices common to all modes
If the final Back Count achieved doesn’t match the expected Back Count amount, the
count window background color will be yellow if it is lower and red if it is over.
• If Finish is pressed, and the amount
is a mismatch, the warning message
at right appears.
If all of the pills in the open bottle for
the NDC have been counted, press
the YES or
Press NO to return to the Counting
Pills screen.
• If Require Adjust Reasons was
selected in the Double Check menu
on page 48, a reason menu will be
displayed. See the example at right.
Select a reason and press the OK button. The
display will return to Scan Vial Label.
Eyecon 9420 & 9430 Instruction Manual
109
User login barcodes
5
User login barcodes
Any of the example labels can be scanned at the Eyecon Scanner Test. SeeTest menu
on page 61 to determine which 6 digit code it contains. The User IDs encoded in the
barcode labels will still need to be entered into the User Login table as described in
Login/Scan out menu item. See Login / Scan Out menu on page 56.
If you'd like to implement user barcodes in your pharmacy but don't have the resources
to print custom barcode labels, you can print the example barcodes on the next page,
apply them to a small badge, and issue to your personnel. However, if you need to
maintain a high level of security where ID numbers are only known by an administrator,
you will need to create badges with unique login codes.
110
Eyecon 9420 & 9430 Instruction Manual
5.1
User login barcodes
5.1 User login barcodes
I D+7 5 3 0 1
I D+7 5 3 09
I D+7 5 3 1 7
I D+7 5 3 0 2
I D+7 5 3 10
I D+7 5 3 1 8
I D+7 5 3 0 3
I D+7 5 3 11
I D+7 5 3 1 9
I D+7 5 3 0 4
I D+7 5 3 12
I D+7 5 3 2 0
I D+7 5 3 0 5
I D+7 5 3 13
I D+7 5 3 2 1
I D+7 5 3 0 6
I D+7 5 3 14
I D+7 5 3 2 2
I D+7 5 3 0 7
I D+7 5 3 15
I D+7 5 3 2 3
I D+7 5 3 0 8
I D+7 5 3 16
I D+7 5 3 2 4
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111
Audit reports
6
Audit reports
Audit reports can be viewed from the Eyecon display or copied to a computer via USB
memory stick. There is also a Windows-based application that you can install on your
pharmacy computer that offers the same functionality with the added benefit of being
able to print directly from the PC. The Remote Auditor is free and can be installed in as
many of your pharmacy Computer(s) as necessary. For more information on the
remote auditor, see Remote Auditor.
The audit report automatically starts with the most recent data.
6.1 Access Eyecon Auditor
1.
Press the Auditor button on the START screen …
The Auditor window
appears, shown at
right.
6.2 Initial use
The first time you use the Auditor, it is suggested the Eyecon be named. This will
ensure that any reports saved are appropriately named so the source of the data can
be identified.
1.
Press the Auditor ID button at the bottom of the screen and a text entry screen
appears.
2.
Enter a unique name for this Eyecon, such as Store 123, and press the OK
button to accept it …
The Auditor window appears again.
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Eyecon 9420 & 9430 Instruction Manual
6.3
Specify and view a report
6.3 Specify and view a report
6.3.1 Transaction Type:
Select the desired report type with
the drop down menu. If any
inventory transactions have been
preformed, and not since deleted,
then two additional choices
appear in the drop down menu:
Inventory and Inventory
Summary.
6.3.2 Report Depth:
Press the down arrow key to
show the drop down list of time
periods you can choose from for
the depth of the report. See the
example at right. NOTE: the
report depth selection is not
available for Inventory reports.
6.3.3 Auditor Filters:
Press the Auditor Filters button
to select the filters for the report.
The screen at right is displayed.
NOTE: The Auditor Filters
selection is not available for
Inventory or Data Usage reports.
Press the desired filters to
narrow the displayed
transactions. There may be a list
that appears for you to choose
from or a keypad to type in name
or value.
6.3.4 View Data:
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113
Audit reports
Press the View Data button to
run the report. This could take a
while depending on the size of
the report …
The report will be
displayed according
to the filters set.
Use the scroll bars
on the bottom and
side of the screen
to view the entire
report.
Press the Save All button to save the report to a USB memory stick.
6.3.5 View Tray Photos:
To view a specific tray photo,
select a specific record and
press the View Tray Photo
button. An example of the screen
is shown at right. If more than
one image is available, use the
arrows to scroll to the other
images.
1.
Press the Save button to
save the displayed photo
and the last viewed report
to a USB flash drive.
2.
Press the zoom button at the bottom center of the screen to zoom the photo.
3.
Press the Back button to return to the report Transactions screen.
4.
Press the Back button again to return to the Auditor screen.
5.
Press the Exit button when finished to return to the START screen.
6.3.6 Accessing the saved photos and reports
1.
Insert the USB drive into your computer USB drive slot.
2.
Open Windows Explorer.
3.
Click on the drive letter of the USB drive in the left window. The drive letter
should be highlighted.
4.
In the right window is a folder named “EyeconVPC”. Double click on this folder
to open it.
Inside the folder is a Transactions Report folder with the Eyecon name
and serial number. Inside this folder will be a csv folder and a Photos
folder.
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Eyecon 9420 & 9430 Instruction Manual
6.3
Specify and view a report
5.
In the CSV folder will be a report(s) with a time code. Double click the file you
want to view and it will open in Excel, if the .csv file type is associated with
Excel® on your computer.
6.
Click the Photos folder to see a list of photo filenames containing dates.
Double click to open in your photo viewer.
Eyecon 9420 & 9430 Instruction Manual
115
Audit reports
6.4 Remote Auditor
Remote Auditor is a Windows-based application that can be installed on your
pharmacy PCs. This application provides the same functionality as the Auditor in your
local Eyecon but also allows you to print tray photos as well as specific transaction
information. Because the functionality of the remote auditor is practically identical to the
audit application resident in the Eyecon, this section only covers those parts that are
different.
The Remote Auditor application must be installed on a PC that is on the same
network as the Eyecon and Allow Remote Access must be enabled on that Eyecon.
See Remote Server menu on page 53 for information on this setting. If using SQL DB
Sharing, the Remote Auditor should point to the Eyecon set as server or to the
pharmacy hosted SQL database, if required.
6.4.1 Configuring Remote Auditor
Once the Remote Auditor is installed, you will need to configure a few fields. This
example shows how to configure for Eyecon hosted database.
1.
Choose Eyecon hosted database.
2.
Click on Scan to see all available Eyecons in the network.
3.
Double click on the Eyecon that is the server.
The fields on the right side of the screen populate with the Target Name,
Serial Number, and IP address of the selected Eyecon.
4.
116
Click on Save / Connect after all settings are correct.
Eyecon 9420 & 9430 Instruction Manual
6.4
Remote Auditor
6.4.2 Connect to specific Eyecon
After the Remote Auditor is set up, you can connect to a specific Eyecon remotely and
perform the audit functions from your computer.
1.
With the Remote Auditor open, click on Scan.
A list of connected Eyecons appears.
2.
Double click on the Eyecon you want to audit.
The serial number and IP address for that Eyecon are displayed.
3.
Click on Save / Connect
to view the Report Detail
Selection for that
Eyecon.
4.
Click on View Data to run
the report. This could take
a while depending on the
size of the report.
5.
To view a specific tray
photo, select a specific
record and click the View
Tray Photo button. An
example of the screen is
shown at right. If more
than one image is
available, use the arrows
to scroll to the other
images.
6.
Click on the Print button
to print the displayed
photo and the last viewed report to the Eyecon.
7.
Click on Export to save a copy of the tray photo on your PC.
Eyecon 9420 & 9430 Instruction Manual
117
Accuracy verification procedure
7
Accuracy verification procedure
In order to confirm that counts provided by the Eyecon are accurate, it is recommended
that you follow the procedure below on a monthly basis, or whenever there is any
question regarding the accuracy.
This check may be required by some states’ Boards of Pharmacy.
1.
Clean the Eyecon pill platter, top and bottom, as well as the surface below the
tray to remove any pill dust build-up. Tiny specks can affect the calibration so be
sure to eliminate all of them.
2.
From the Eyecon START screen, press the Settings button.
3.
Select the General menu.
4.
Select the Calibrate Platter
menu item …
The platter will be
automatically
calibrated by the
software and a
Platter Calibration
Successful screen
will be displayed.
5.
Press OK to accept the calibration then press EXIT to exit the General menu.
6.
From the Eyecon START screen, press the Count Only button.
7.
Scan the barcode of a selected bottle of tablets and pour any quantity pills
onto the Eyecon counting tray (preferably 30 or more). Ensure that none of the
pills are stacked upon each other. Note the quantity displayed on the Eyecon
screen.
8.
Lift the counting platter, dumping the pills into funnel. Transfer pills from the
funnel into a vial, and then dump pills on the tray again.
9.
Verify the count is the same as the first count.
10.
Manually count the pills by scraping them into the funnel on the front of the
Eyecon.
11.
Confirm that the manual count matches the Eyecon count.
12.
If a discrepancy is found, re-perform the manual count to check the results.
Double check the platter and tray for dust or specks, especially the side walls. If there
are still problems calibrating the platter or during the accuracy check, contact Eyecon
Technical Support for assistance at (866) 260-6540.
118
13.
Record these results in a log book to create a record of the verification having
been performed.
14.
The next page may be printed to create pages for a log book.
Eyecon 9420 & 9430 Instruction Manual
Table 7.1 Eyecon Accuracy Log
Date
Time
Eyecon 9420 & 9430 Instruction Manual
Name
Quantity
Verified
Notes
119
Accuracy verification procedure
120
Eyecon 9420 & 9430 Instruction Manual
8.1
8
Supported symbologies
Supported bar code symbologies
8.1 Supported symbologies
8.1.1 UPC/EAN
UPC-A
UPC-E
UPC-E1
EAN-8/JAN 8
EAN-13/JAN 13
Bookland EAN
Bookland ISBN Format
Decode UPC/EAN/JAN Supplementals (2 and 5 digits)
User-Programmable Supplementals
Supplemental 1
Supplemental 2
UPC/EAN/JAN Supplemental Redundancy
Decode UPC/EAN/JAN Supplemental AIM ID
Transmit UPC-A Check Digit
Transmit UPC-E Check Digit
Transmit UPC-E1 Check Digit
UPC-A Preamble
UPC-E Preamble
UPC-E1 Preamble
Convert UPC-E to A
Convert UPC-E1 to A
EAN-8/JAN-8 Extend
UCC Coupon Extended Code
Coupon Report
ISSN EAN F1h 69h Disable 9-25
Eyecon 9420 & 9430 Instruction Manual
121
Supported bar code symbologies
8.1.2 Code 128
Code 128
Set Length(s) for Code 128
GS1-128 (formerly UCC/EAN-128)
ISBT 128
ISBT Concatenation
Check ISBT Table
ISBT Concatenation Redundancy DFh 10 9-30
8.1.3 Code 39
Code 39
Trioptic Code 39
Convert Code 39 to Code 32 (Italian Pharmacy Code)
Code 32 Prefix
Set Length(s) for Code 39
Code 39 Check Digit Verification
Transmit Code 39 Check Digit
Code 39 Full ASCII Conversion
Buffer Code 39
8.1.4 Code 93
Code 93
Set Length(s) for Code 93
8.1.5 Code 11
Code 11
Set Lengths for Code 11
Code 11 Check Digit Verification
Transmit Code 11 Check Digit(s)
8.1.6 Interleaved 2 of 5 (ITF)
Interleaved 2 of 5 (ITF)
Set Lengths for I 2 of 5
I 2 of 5 Check Digit Verification
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Eyecon 9420 & 9430 Instruction Manual
8.1
Supported symbologies
Transmit I 2 of 5 Check Digit
Convert I 2 of 5 to EAN
8.1.7 Discrete 2 of 5 (DTF)
Discrete 2 of 5
Set Length(s) for D 2 of 5
8.1.8 Codabar (NW - 7)
Codabar
Set Lengths for Codabar
CLSI Editing
NOTIS Editing
Codabar Upper or Lower Case Start/Stop Characters Detection
8.1.9 MSI
MSI
Set Length(s) for MSI
MSI Check Digits
Transmit MSI Check Digit
MSI Check Digit Algorithm
8.1.10 Chinese 2 of 5
Chinese 2 of 5
8.1.11 Matrix 2 of 5
Matrix 2 of 5
Matrix 2 of 5 Lengths
Matrix 2 of 5 Check Digit
Transmit Matrix 2 of 5 Check Digit
8.1.12 Korean 3 of 5
Korean 3 of 5
Eyecon 9420 & 9430 Instruction Manual
123
Supported bar code symbologies
8.1.13 Inverse 1D
8.1.14 Postal Codes
US Postnet
US Planet
Transmit US Postal Check Digit
UK Postal
Transmit UK Postal Check Digit
Japan Postal
Australia Post
Australia Post Format
Netherlands KIX Code
USPS 4CB/One Code/Intelligent Mail
UPU FICS Postal
8.1.15 GS1 DataBar
GS1 DataBar (GS1 DataBar Omnidirectional, GS1 DataBar Truncated, GS1 DataBar
Stacked, GS1 DataBar Stacked Omnidirectional)
GS1 DataBar Limited
GS1 DataBar Limited Security Level
GS1 DataBar Expanded (GS1 DataBar Expanded, GS1 DataBar Expanded Stacked)
Convert GS1 DataBar to UPC/EAN
8.1.16 Composite
Composite CC-C
Composite CC-A/B
Composite TLC-39
UPC Composite Mode
Composite Beep Mode
GS1-128 Emulation Mode for UCC/EAN Composite Codes
8.1.17 2D Symbologies
PDF417
MicroPDF417
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Eyecon 9420 & 9430 Instruction Manual
8.1
Supported symbologies
Code 128 Emulation
Data Matrix
Data Matrix Inverse
Decode Mirror Images (Data Matrix Only)
Maxicode
QR Code
QR Inverse
MicroQR
Aztec
Aztec Inverse
Han Xin
Han Xin Inverse
8.1.18 Symbology-Specific Security Levels
Redundancy Level
Security Level (UPC/EAN and Code 93)
Intercharacter Gap Size
8.1.19 Macro PDF
Macro PDF Transmit/Decode Mode Symbols
Transmit Macro PDF Control Header
Escape Characters
Flush Macro PDF Buffer
Abort Macro PDF Entry
Eyecon 9420 & 9430 Instruction Manual
125
9430 Addendum
9
9430 Addendum
This section of the 9420/9430 manual describes the features, configuration, and use of
the additional capabilities of the Model 9430 Eyecon.
9.1 Overview
1.
The Eyecon 9430 provides all the features and capabilities of the model 9420
plus the additional features described in this section.
2.
The 9430 include two additional high resolution, auto-focusing color cameras
that are used to capture various photos of the prescriptions being dispensed.
Also included is high intensity LED light ring surrounding the upper camera to
help provide sufficient lighting for these photos.
3.
Product Diagram:
4.
Photo Types:
• Pills spread out on
the tray
• Pills in the vial
• Label on the vial
• Stock bottle used to
fill Rx
- Multiple photos of each type are automatically captured when
appropriate such as after performing the Add-To-Total operation for
larger counts that cannot be accommodated on a single fill of the tray.
5.
Funnel Checking:
a) The 9430 can scan the camera images at key points in the dispensing
process to check and warn if pills are not completely removed from the
tray and funnel, thus helping to ensure that all counted pills are placed in
the patient vial and all excess pills are returned to the original stock
bottle.
9.2 Benefits
The benefits that these color photos provide to a pharmacy include:
1
1.
Allow a pharmacist in a pharmacy to approve prescriptions while seated at a
computer, without handling each filled vial.
2.
Allow for workload leveling between pharmacies (or to a call center or main
office), allowing the in-store pharmacist to focus on the patients in the store.
3.
Support placing a pharmacy in a remote rural area where the prescription
volume would not justify a pharmacist salary, by performing 100% remote
verification of prescriptions filled by a technician in the remote pharmacy (where
permitted by state pharmacy regulations).
Eyecon 9420 & 9430 Instruction Manual
9.3
4.
Power-On Behavior
Litigation Mitigation: The color photos captured by Eyecon provide a much
higher level of certainty and evidence that prescriptions have been correctly
filled, which can be used to address and short-circuit unjust litigation attempts.
9.3 Power-On Behavior
1.
Each time the model 9430
is powering up, the camera
auto-focus process will run.
This can take up to a minute
to complete.
2.
Ensure that the focus target
behind the tray is
unobstructed. Once
completed the Eyecon
will advance to the Start
Menu and is ready to use.
Eyecon 9420 & 9430 Instruction Manual
2
9430 Addendum
9.4 Configuration
Basic settings are those that should be adjusted to meet the operational preferences
of your facility. Advanced settings are restricted and should only be adjusted under
direction of Eyecon support personnel.
9.4.1 Color Cameras
1.
From the main menu, press
the [Settings] button to
view the configuration
menus. Select the Color
Cameras group on the left
side.
2.
The first 3 parameters specify which type of color photos should be captured:
9.4.2 Capture Vial Label & Capture Vial Contents
If either of these parameters are enabled, after a prescription is dispensed, the user
would be prompted to place the filled vial on the tray and photo(s) of the Vial Contents
and/or Vial label would be captured simultaneously.
- The user will be given the opportunity to capture multiple sets of these
photos if needed
9.4.3 Capture Stock Bottle
Enabling this parameter will cause the Eyecon to prompt the operator to place the stock
item on the tray after the Vial Label and/or Contents Photo(s) have been captured.
Alternatively, the stock item image can instead be captured by placing it next to the
filled vial when the photo(s) are being captured, thus eliminating a step and a photo.
Place the stock bottle towards the front of the tray so that it does not obstruct the view
of the vial ensuring that the vial label photo is fully captured.
If the stock bottle barcode can be seen by the side camera, the vial label Rx barcode
detection may produce errors and result in the ‘bonk’ sound.
- The next 2 parameters specify which counting modes should prompt
for capturing of the specified color photos:
3
Eyecon 9420 & 9430 Instruction Manual
9.4
Configuration
9.4.4 Save Photo Count Only
Specify whether the color photo capturing should take place in the Count Only mode.
9.4.5 Save Photo Validation
Specify whether the color photo capturing should take place in Validation Modes of
operation. This includes both the barcode-based validation mode (without a PMS
interface or the interfaced based validation).
1.
Preview Count Photo
Specify if the color photo of the Eyecon tray should be displayed to the
user upon pressing [Finish] before it is saved. You may wish to enable
this when you are first trying out the Eyecon 9430 to help familiarize you
with the photos being saved, but most will soon want to disable this, to
eliminate an extra button press in the dispensing process.
2.
Require Side Camera Rx# Detection
Enabling this parameter results in the side camera locating and
decoding a barcode label on the vial, to ensure that the label applied to
the vial is the correct label. The barcode contents must be the same as
that which was used to initiate the Count mode. NOTE: This section only
applies to Validation mode.
The user must orient the barcode to face the side camera.
3.
Funnel/Tray Checking
Enable this feature to have Eyecon verify that the tray and/or funnel are
empty at key points in the Rx Filling process.
a) Before the count mode begins (tray & funnel)
b) Before pressing [Add to Total] or [Finish]
c) After pressing [Add to Total] or [Finish] (tray & funnel)
d) After dumping the tray, before prompting for the Vial Photos (funnel
only)
e) If Funnel/Tray Checking is disabled, then the next two parameters
are no longer displayed in Eyecon Settings menu.
Eyecon 9420 & 9430 Instruction Manual
4
9430 Addendum
4.
Funnel Checking Post Accumulate
Enable this to force the user to remove the pills from the funnel after
preforming an [Add to Total] operation. Some users prefer to keep the
pills in the funnel to save time but this can result in count errors if
uncounted pills, from the subsequent pour from the stock bottle, fall into
the funnel.
This shows the remaining parameters within the Color Cameras
options.
5.
Calibrate Funnel
This menu is used to
define the area in the
photo of the bottom
of the funnel that the
Eyecon analyzes to
verify that the funnel
has been emptied.
a) Touch & slide on
the live view shown
on the screen to pan
around the camera’s
image to bring the
bottom of the funnel
into view.
b) use the arrows (or click on the numeric value) in the top half of the
menu to adjust the location of the red rectangle defining the perimeter of
the funnel opening.
c) use the arrows (or click on the numeric value) in the bottom half of the
menu to adjust the size of the red rectangle defining the perimeter of the
funnel opening.
d) The rectangle should be sized and located similarly as shown at the
right.
e) Press [OK] to save the changes.
- Follow the next prompted instructions “Press OK after ensuring that the
funnel is empty”
- The Eyecon will display “Calibrating Funnel” for up to a minute while it
establishes the appearance of an empty funnel.
5
Eyecon 9420 & 9430 Instruction Manual
9.4
6.
Configuration
Tray Brightness:
Upon selecting this
parameter, the autofocus will be
preformed. Afterward
this menu will
appear:
If the pharmacy
lighting is not very
bright, increase the
brightness on your
Eyecon. The default
brightness is 60. if
the brightness is too high, white pills may be over-exposed. Press OK to
save any changes you have made to the brightness setting.
7.
Advanced Configuration:
Additional configuration menus exist in the Adv. Support menu. These
menus will not normally need to be accessed within a pharmacy and
therefore require the use of a factory supplied code to access them.
Check with Eyecon Support if you are experiencing issues with your
Eyecon 9430.
- If they believe that some adjustments are needed within these
advanced menus, they will provide the access code and walk you
through the appropriate checks or changes.
Eyecon 9420 & 9430 Instruction Manual
6
9430 Addendum
9.5 Operation
The 9430 operates in much the same manner as the 9420, with additional steps
inserted where appropriate to ensure the tray and/or funnel are empty, and to capture
the additional color photos.
9.5.1 Pre-Count Alerts
The first additional step in the prescription filling process is Tray/Funnel detection,
which occurs as soon as the correct stock item is scanned.
1.
If the Funnel/Tray
Checking is NOT enabled,
skip ahead to step 6.
- Remove any pills or
other objects from
the tray to advance to
the next step. (If the
tray has been emptied and the message remains displayed, it may be
necessary to recalibrate the platter; to do so, go to Settings > General
> Calibrate Platter.)
2.
Next, the funnel is
confirmed to be empty. If
not, the warning at right is
displayed:
a) Dispense any
pills remaining in
the funnel. If the alert persists, try cleaning the funnel to remove any
residue or debris.
- If that fails to resolve the problem go to Settings > Color Cameras >
Calibrate Funnel and verify the rectangle location is correct. Then Click
[OK] twice to re-calibrate.
Once the tray and funnel are emptied, the Eyecon advances to the count mode and
the user preforms the counting process as described in section 4. During the
counting process, you may click [Override] to ignore this warning. If you do so and
user logins are enabled, a prompt will appear asking for login, which must be for a
person with Supervisor or Admin status.
7
Eyecon 9420 & 9430 Instruction Manual
9.5
3.
Operation
During the counting
process, once the tray is
becoming quite full, and
you wish to save the
current count, you can
use [Add to Total]
feature to do so.
However, if the funnel is
not detected to be empty,
this button will be
temporarily disabled,
showing black text, until any extra pills have been removed from the funnel.
This prevents the extra uncounted pills from being dispensed.
a) When the
desired count is
achieved, if there
are any excess pills
in the funnel, the
[Finish] will appear
grayed out with
‘Funnel not Empty’ above it, until the pills are removed.
b) if the grayed out
[Finish] button is
clicked, the
camera’s view of
the funnel is shown
to identify what the
camera is seeing
that is preventing
the completion of
the transaction.
4.
If funnel/tray checking is
enabled, after the count
has been saved, the user
is prompted to “lift tray to
transfer pills into
funnel.” Otherwise, the
user will not be prompted
to transfer the pills, but
the transfer still should
take place as part of the
standard filling process.
After tranferring pills, skip
to step 6.
Eyecon 9420 & 9430 Instruction Manual
8
9430 Addendum
5.
When the tray is empty,
the user is prompted to
empty the funnel into a
patient vial. (first apply the
Rx label to the patient
vial.)
• After the funnel
has been emptied
into the patient vial,
proceed at the next
screen
6.
Place the filled and
labeled vial on top of the
green circle near the rear
of the counting tray,
rotating the desired
portion of the vial label
toward the right rear
corner of the Eyecon. The
top camera will capture
the contents of the filled
vial, which is shown on
the left side of the menu
and the camera on the right rear corner will capture the label applied to the
filled vial, and shown on the right side of the display.
- If desired, the
stock bottle that
was used to fill the
Rx can be place
adjacent to the filled
vial to capture an
image at the same
time. However,
ensure that the
placement of the
stock bottle does
not impact the
ability to detect the vial barcode, if enabled.
9
7.
Press [Save & Done] to capture the photos. OR if additional photos are
needed, click [Save & Snap Another] for the initial photo(s) and [Save &
Done] for the final photo.
8.
If Captured Stock Bottle is enabled, you will be prompted to set the stock bottle
on the tray next. After doing so, press save to capture this photo.
9.
The Eyecon will return to the first menu in the counting sequence for the
chosen mode of operation and is ready for the next prescription.
Eyecon 9420 & 9430 Instruction Manual
9.6
Auditor
9.6 Auditor
The Eyecon records the details for each prescription dispensed in a transaction table
located in the on-board SQL database. The photos captured are also stored in a SQL
table and linked to the corresponding translation.
1.
The auditor operates the
same on a 9430 and the
9420 as described in the
main body of the manual,
except the additional
photos may be viewed by
pressing the [Next] button
below each photo.
2.
Additional photos of the
same type may be viewed
by pressing the [<] [>]
button.
Eyecon 9420 & 9430 Instruction Manual
10
9430 Addendum
9.7 Photo Naming Convention
The Eyecon 9420 saves a black and white photo of the pills spread out on the tray each
time the user presses [FINISH] in both the Validation mode and the Count Only mode
of operation. The photos are annotated with over a dozen details for the Rx being
dispensed.
The model 9430 also saves a configurable number of types of high-resolution color
photos of the items being dispensed at various stages of the dispensing process.
1.
The following specifics the naming convention for these saved photos when
they are exported from the Eyecon in any of the three methods supported:
1) Auditor or Remote Auditor: Exports are provided on demand by the
user.
2) Photo Retriever: Specific photos can be requested over the network
connection.
3) Auto-Save: Eyecon can be configured to automatically save the
captured photos as each transaction is completed.
Each segment of the file name is separated with an underscore “_”
11
Eyecon 9420 & 9430 Instruction Manual
9.7
Photo Naming Convention
RX_ID_YYYY-MM-DD_HH-MM-SS_TTT#.jpg
RX
RX#, i.e. the prescription #:
• Typically 7 digits numeric, but can be alpha and variable length
• For Count Only mode transaction when the Rx# is unknown, this
is a sequential # assigned by the Eyecon.
ID
Order ID:
• This segment is included if the Eyecon is interfaced with the
pharmacy management system (PMS) in the pharmacy.
• This is the value, or subset of the value, contained in the barcode
scanned at the Scan Vial Label menu.
• Typically, this is the Rx# + Fill# but it can be any unique
number used by the PMS.
YY-MM-DD: The date that the photo was captured
HH-MM-SS: The time that the photo was captured
• All of the photos captured for a single dispense will have the
same date/time stamp on the photo filename.
• The actual time stamp annotated on each photo will vary and
indicate the instant the photo was saved.
• If the same Rx# and Order ID are captured again, the Date/Time
of the photos can be used to identify a specific dispense.
TT
TYPE: These are used to designate the type of photo:
• Most of the photo types can have multiple occurrence a number
as appended to provide a unique name for each. This is indicated
with a ‘#’ in the following specs.
• # will be 1 for the first photo, 2 for the second photo, etc.
• These occur when [Add To Total] is used to capture multiple
tray fills to complete the dispense, or
[Save and Snap Another] for Vial photos.
• The first 3 photo types are available on both the Model 9420
and 9430:
1) BWTP# (Black & White Tray Photo)
- Annotated black and white tray photos.
- Each pill is sequentially numbered.
- Multiple photos will be saved and sent if the
Eyecon 9420 & 9430 Instruction Manual
12
9430 Addendum
[Add to Total] feature was used, in which case an
incremental number will be applied.
- These photos are NOT captured for unit-of-use items
(i.e. Hand counts or full bottles that are not opened).
2) BWDC# (Black & White Double Count)
- Similar photo and same details as the BWTP, except
these are captured during the double-count of an Rx,
which is typically preformed with DEA
scheduled drugs.
3) BWBC# (Black & White Back Count)
- Similar photo and same details as the BWTP, except
these are captured during the back-count of the
remainder in a stock bottle. Eyecon is typically
configured back-count after dispensing DEA
Scheduled drugs.
The new Model 9430 also captures color photos of each Rx Dispensed,
in addition to the black and white photos described above. Which color
photos are captured is configurable in the Eyecon’s Settings>Color
Camera menu.
• The next three photos are captured simultaneously as the 3 black
and white photos are listed above, respectively.
1) CoTP# (Color Tray Photo)
- Captured at the same time as each of the
black/white tray photos, BWTP.
- Multiple photos are saved if [Add to Total] is used to
count multiple tray fulls of pills.
2) CoDC# (Color Double Count Photo)
- Captured simultaneously as the BWDC.
3) CoBC# (Color Back Count Photo)
- Captured simultaneously with BWBC.
• The next photo is captured IF Funnel/Gray Checking is Enabled
and Capture Post Dispense Photo is Enabled.
1) CoPD# (Color Post Dispense)
• The next group of photos are captured after the pills are
dispensed from the tray and placed in the patient vial.
13
Eyecon 9420 & 9430 Instruction Manual
9.7
Photo Naming Convention
1) CoVC# (Color Vial Contents photo)
- Eyecon can be configured to capture and save this
photo or skip this step.
2) CoVL# (Color Vial Label photo)
- Eyecon can be configured to capture and save this
photo or skip this step.
3) CoST# (Color Stock bottle Top View photo)
- Eyecon Can be configured to capture and save this
photo or skip this step.
4) CoSS# Color Stock bottle Side View photo:
- Captured simultaneously as the CoST photo.
This naming convention will result in all the photos for a single Rx fill to
be grouped together if the list of files is sorted by filename in a viewer
such as Windows File Explore.
Eyecon 9420 & 9430 Instruction Manual
14
9430 Addendum
9.8 Photo Retriever
1.
The photo retriever interface is intended to allow pharmacy management
software systems the ability to request specific photos from the Eyecon.
2.
There is a listener on the Eyecon that responds to incoming HTTP_GET
requests; this feature works identically to the operation on the 9420, except
some additional arguments are available that allow for all or some subsets of
the captured color photos to be returned.
&AllPhotos: This argument will send all available photos that match the
Rx# or the OrderID# arguments
&TrayBW
&TrayColor
&VialTop
&VialSide
&FunnelPre
&FunnelPost
-If no additional arguments are appended to the Photo Retriever
HTTP_GET request, then, only the black/white tray photos will be sent
back.
15
Eyecon 9420 & 9430 Instruction Manual
Index
Numerics
2D barcode... 25
A
es)... 107
Drug Number Not Found... 97
Drug Substitution... 29, 87
E
About Eyecon... 23
About EyeCon 9420... 28
Access Eyecon Auditor... 112, 1
Accessing the saved photos and reports...
114, 2
Accuracy verification procedure... 118
Audit reports... 112, 1
Auditor... 78
Auto Close Transaction Recorded Message... 29
Funnel... 12
Funnel Slide Gate... 12
B
H
Back Count (DEA Controlled Substances)...
107
Back Count Quantity Mismatch... 108
Back up data... 24
Barcode Scanner... 12
Barcode Type... 33
Best counting practice... 98
Hand count... 102
Hand Counts... 102
Edit drug database... 98
External scanner... 15
Eyecon Native Modes... 78
Eyecon Operation... 78
F
I
Infra Red Emitter... 12
Install Software Updates... 22
Installation... 13
C
Calibrate Platter... 32, 33
Camera test... 62
canner test... 61
Cleaning... 17
Clear PMSS Data... 50
Count Only... 78
Counting... 80, 88
L
D
M
Definitions... 24
Delete Report Data... 42
Dispensing large quantities... 104
Double Count (DEA Controlled SubstancEyecon 9420 & 9430 Instruction Manual
Leg Assembly... 12
Licensing Agreement... 20
Licensing agreement... 20
Listening Port... 48
Login... 96
Maintenance... 16
Manual NDC entry... 97
misfit objects... 25
16
N
Partial fill... 89
Patient pamphlet... 24
Penicillin Platter... 12
Pharmacy package
configure... 20
Photo Retriever Application... 51
Photo Retriever Port... 50, 51
Physical Inventory... 78
Physical inventory mode... 91
Platter
sulfa and penicillin... 13
PMSS... 37
PMSS Data Purge Time... 50
PMSS Provider... 48
Power
off... 22
on... 15
Practices common to all modes... 96
Product... 12
Serial number
location... 12
Setting time and date... 27
Settings menu
Auto Updater menu... 62
Backup / Restore menu... 68
Barcode menu... 33
Data menu... 41
Double Check menu... 54
General menu... 28
Inventory menu... 71
Login / Scan Out menu... 56
Multi-Eyecon menu... 67
Pharm. Mgmt. SW menu... 47
Remote Server menu... 53
TCP/IP menu... 46
Test menu... 61
Trained Drugs menu... 67
Shutdown... 22
Software Updates... 21
Speaker test... 62
Specifications... 11
START Screen... 78
Start-up Screen... 78
Stock bottle label... 24
Stock bottle/item... 24
Stock Item Verification... 31
Storing Sulfa and Penicillin platters... 14
Sulfa Platter... 12
Supported bar code symbologies... 121
Q
T
Quantity Mismatch... 89
Touch Screen Interface... 12
Touchscreen test... 62
Train or Retrain a pill image... 105
Transaction Purge Time... 41
Tray Photo Count... 42
Turn off the Eyecon... 22
Turn on the Eyecon... 15
NDC... 24
O
Over-Fill... 32
P
R
Rapid Fill Platter... 12
Routine Maintenance... 16
Rx... 25
Rx barcode... 25
Rx Validation and Dispensing... 85
S
Scanner... 20
external... 15
17
U
Unit of Use for pill counting... 100
UPC barcode... 24
Updates
software... 21
Eyecon 9420 & 9430 Instruction Manual
Use PMSS Connection Timeout... 49
User login barcodes... 110
V
Validation... 34, 78
Validation mode operation... 84
Vial... 24
Vial label... 24
Video training... 12
View a Report... 113
W
Warranty Policy... 24
Wrong Drug... 87
Eyecon 9420 & 9430 Instruction Manual
18
19
Eyecon 9420 & 9430 Instruction Manual
Avery Weigh-Tronix USA
1000 Armstrong Dr.
Fairmont MN 56031 USA
Tel: 866-260-6540
Fax: 507-238-4195
Email: [email protected]
eyeconvpc.com
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