Smartbox Talk Pad 13 Manual

Your guide
Created by
1
Using your Talk Pad
safely
Using Talk Pad in a
medical environment
Your Talk Pad should not be relied
upon as the user’s only way of making
an emergency call or alarm.
Grid for iPad is not designed to make a
medical assessment of a user.
thinksmartbox.com/safety
Grid for iPad and
your data
Grid for iPad does not
store any user data online
without your permission.
All data regarding your
social and email accounts
is stored locally and is never
shared.
When you create an account
in Grid for iPad you will be
presented with several privacy
settings. With your permission
Grid for iPad can record chat
history and use location data
to improve prediction over
time. This data is always
stored locally and is not sent to
Smartbox.
2
Who is Talk Pad for?
An AAC user
• Communication
• Accessible apps
• Alternative access
to other software
Supporting an AAC user
• Changing settings
• Making Grid user
profiles
• Adding grid sets
• Editing or creating
grid sets
Talk Pad is built on the Apple iPad
Make sure you have read the manual and are
familiar with using your device and the iPad OS
operating system.
3
Your
details
This Talk Pad is a...
8
10
This Talk Pad’s model number is...
This Talk Pad’s serial number is...
Who is responsible for your Talk Pad?
This Talk Pad is Ready
to go
This Talk Pad is ready
for Self setup
4
13
We know that looking after a device can sometimes be
confusing, with all the different account and passwords. Use
these pages to record important details and reminders.
Your Apple ID is...
A reminder of your Apple ID password...
Your Smartbox Account is...
A reminder of your Smartbox Account password...
Your passcode
Guided Access passcode
Who to call for help and support...
Smartbox Support
UK: 01684 578868
US: (878) 302-3674
thinksmartbox.com/smart-support
5
What is Talk Pad?
Your Talk Pad is a touch screen device.
Interact with the screen by tapping with your
fingers!
You can communicate using the touch screen,
or by configuring other access methods such as
switches or pointing devices.
There are some more advanced functions and
settings you can access with button presses and
using more than one finger.
6
Your Talk Pad is powered by Grid for iPad, a
complete AAC app that includes instant access
to a huge library of grid sets.
There is content for everyone - from powerful
communication tools for text users to grid sets
for communicating with symbols and developing
literacy.
Everything about Grid is designed to make
building sentences, learning language and
speaking easy.
7
Setting up your device
Step 1
Power on your Talk
Pad with the power
button on the left
side of the device.
Step 2
Power on the
speaker with the
button on top.
8
Step 3
Talk Pad can be provided Ready to go or for Self
Setup.
A short guide is provided to help you with your
configuration.
Start here
Ready to go
Start here
Self setup
Remember to take note of your account details.
There is space for you to do this at the front of
this guide.
9
Contents
Your Talk Pad device12
1
2
3
4
5
6
7
8
9
10
11
12
13
Talk Pad 814
Talk Pad 1016
Talk Pad 1318
Turning on your Talk Pad
20
Turning off your Talk Pad
21
Charging your Talk Pad22
The Bluetooth speaker24
Positioning your Talk Pad26
Using the stand28
Attaching the shoulder strap
30
The mounting kit31
Connecting headphones32
Using a keyguard33
Getting started with iPad OS
14
15
16
17
18
19
20
21
22
34
Using the touch screen
36
Your Talk Pad home screen
38
Opening and closing apps
40
Settings42
Account and security43
Locking your Talk Pad44
Accessibility settings45
Guided Access46
The App Store47
Getting started with Grid for iPad
48
23 Getting to know Grid50
24 Your Smartbox Account and profile
52
25 Grid Explorer53
26 Grid Explorer options54
27
Grid sets56
28 The grid set menu58
29 Edit mode60
30 Hiding the Grid for iPad menu
62
Looking after your Talk Pad
31
32
33
34
35
36
37
38
39
64
Updating Grid for iPad
66
Updating iPad OS68
Backing up your grid sets with Dropbox
69
Backing up your Grid user
70
Support72
Finding your model and serial number
73
Removing the iPad74
Inserting the iPad75
Safety notices76
Your Talk Pad
device
12
This section covers everything you need to know
about the Talk Pad hardware.
Use this to get to know your way around the ports and
buttons your Talk Pad has as well as other features
of the device, such as the speaker, strap rings and
stand.
1
2
3
4
5
6
7
8
9
10
11
12
Talk Pad 814
Talk Pad 1016
Talk Pad 1318
Turning on your Talk Pad
20
Turning off your Talk Pad
21
Charging your Talk Pad22
The Bluetooth speaker24
Positioning your Talk Pad26
Using the stand28
Attaching the shoulder strap
30
The mounting kit31
Connecting headphones32
13
1
Talk Pad 8
• iPad mini in tough case
• Strap
• Charging cable for
iPad
• Charging cable for
speaker
• Screen protector
• Carry bag
• Grid for iPad
Home
button
Volume
controls
Front
camera
14
Touch
screen
Charging
port
The Talk Pad 8 has a small 8 inch screen and is light enough to be
carried around easily by its handle or the included shoulder strap.
The tough case and screen protector keep the iPad inside safe,
while the Bluetooth speaker is always attached, making sure you
can be heard in any situation.
Power / Sleep
button
Handle
Rear
camera
Strap ring
Speaker
Strap ring
Headphone
port
15
2
Talk Pad 10
• iPad in tough case
• Strap
• Charging cable for
iPad
• Charging cable for
speaker
Volume
controls
Front
camera
16
• Screen protector
• Carry bag
• Grid for iPad
Home
button
Touch
screen
Charging
port
The Talk Pad 10 has a 10 inch screen and is light enough to be
carried around easily by its handle or the included shoulder strap.
The tough case and screen protector keep the iPad inside safe,
while the Bluetooth speaker is always attached.
Mounting plate connection points mean you can mount the
device on a wheelchair or stand.
Power / Sleep
button
Handle
Rear
camera
Strap ring
Speaker
Mounting plate
connection
Strap ring
Headphone
port
17
3
Talk Pad 13
• iPad Pro in tough case
• Strap
• Charging cable for
iPad
• Charging cable for
speaker
Volume
controls
Front
camera
18
• Screen protector
• Carry bag
• Grid for iPad
Charging
port
Touch
screen
The Talk Pad 13 has a 13 inch screen and can be carried around
easily by its handle or the included shoulder strap. The large
screen and powerful processor make the device fast and
responsive.
The tough case and screen protector keep the iPad inside safe,
while the Bluetooth speaker is always attached.
Mounting plate connection points mean you can mount the
device on a wheelchair or stand.
Microphone
Handle
Strap ring
Rear
camera
Speaker
Mounting plate
connection
Strap ring
Power / Sleep
button
19
4
Turning on your Talk Pad
The power button is found on the top left side of your Talk Pad.
To turn your device on, press and hold the power button for 3
seconds.
Power / Sleep
button
Putting your Talk Pad to sleep
Sleep is a low powered mode where the device is inactive, and the
screen is off.
Press the power button will set the device to sleep.
Press the power button again will wake the device.
20
Turning off your Talk Pad
5
To turn the device off, press and hold the power button for 3
seconds.
If you have a Talk Pad 13, press and hold the power button and
press volume up button.
Then swipe the ‘Slide to power off’ toggle on the screen to turn
the device off. Press the X to cancel the power off action.
21
6
Charging your Talk Pad
The Talk Pad and the speaker have separate batteries so both
should be charged at the same time.
Connect the Talk Pad charging port to the power adapter, the
adapter is clearly labelled.
Connect the speaker charging port to the power adapter.
Connect the power adapter to the mains socket to charge.
It is best to charge your Talk Pad when it is not in use.
Speaker
charging port
Talk Pad
charging port
22
Lightning connector
USB - C connector
Talk Pad 8 and 10
charging ports
Talk Pad 13 and Speaker
charging ports
USB - A connector
Connects Lightning
cable and USB cables to
charging plug
23
7
The Bluetooth speaker
Your Talk Pad has a built in Bluetooth speaker.
Depending on your Talk Pad setup, it will either be paired when
you unpack your device, or you will need to pair the speaker as
part of the setup process.
The speaker has its own power button and battery. Remember to
charge the speaker when you charge your device!
Where are your Bluetooth settings?
The Bluetooth settings are found in the Settings app. Select
Settings, then Bluetooth to see a list of all connected devices.
The speaker is listed as Lenovo 700BT.
24
Reconnecting your Bluetooth speaker
If your speaker becomes disconnected from the Talk Pad you can
easily reconnect it.
Step 1
If you have placed the Smartbox sticker over the speaker this will
need to be removed.
Step 2
Hold the Bluetooth button down for several seconds until a blue
light shows on the speaker.
Step 3
Enter the Settings app and select Bluetooth. Tap Lenovo 700 BT
Speaker to connect the speaker.
25
8
Positioning your Talk Pad
Talk Pad can be carried by its tough handle.
The stand on the rear of the Talk Pad can be
used to place the device on a table or desk.
For added security you can attach the included
strap so you can wear the device around your
neck.
26
The Talk Pad 10 and 13 can also be mounted to
a stand with the optional universal Daessy and
Rehadapt mounting plate.
This can also let you place the Talk Pad on a
wheelchair or above a bed.
27
9
Using the stand
The stand for your Talk Pad can be used to position it on a desk or
table so it can be used comfortably at any angle.
If using stand with the mount, be careful not to open the stand all
the way or you may scratch the speaker.
28
Adjusting the stand
We supply the stand so that it can be moved with a firm motion,
but will remain in place when in use. If you want to adjust the
torque of the stand, you can use an allen key to tighten the
locking nut. Do not over-tighten.
Note you will have to do this on both hinges!
29
10
Attaching the shoulder strap
Your case is supplied with an optional shoulder strap.
This can be fitted by looping the toggles though the strap holes
on the rear of the case.
30
The mounting kit
11
Your iPad case allows you to attach a mounting plate so you can
position your device as you need.
The mounting plate kit is sold separately.
Attach the spacer and plate to the three screw holes in the rear of
the case.
31
12
Connecting headphones
The Talk Pad 8 and 10 have a 3.5mm headphone socket. You can
use this to attach a pair of headphones to the device for personal
listening.
When you attach headphones this will stop audio coming through
the Bluetooth speaker.
To continue using the Talk Pad for communication, disconnect the
headphones and allow the Bluetooth speaker a few moments to
reconnect.
32
Using a keyguard
13
A keyguard can be easily attached to the screen of your Talk Pad.
Keyguards are plastic overlays for the touch screen that have
been cut to fit various grid sets in Grid for iPad. These help you
make more accurate selections on the touch screen.
The Talk Pad keyguard has a unique clean grip tape. This holds to
the screen firmly, but can be removed without a mess. They can
be attached and removed multiple times, and wipe clean easily.
Applying a keyguard
Make sure the screen is clean, and the keyguard has had any
protective films removed from the back.
Make sure Grid for iPad is open and is set to the grid set you
require.
Place the keyguard on to the screen and align it with your grid set.
Press the edges of the keyguard firmly to the screen.
Removing a keyguard
Run your nail, a credit card, or other flat object between the
keyguard and screen and gently lift. The keyguard grips will
disengage and you can remove the keyguard.
33
Getting
started with
iPad OS
34
Your Talk Pad is built on an Apple iPad. The iPad runs
on an operating system called iPad OS (sometimes
called iOS).
iPad OS has a number of features to help you
navigate around your Talk Pad as well as accessibility
features for greater access.
13
14
15
16
17
18
19
20
21
Using the touch screen
36
Your Talk Pad home screen
38
Opening and closing apps
40
Settings42
Account and security43
Locking your Talk Pad44
Accessibility settings45
Guided Access46
The App Store47
35
14
Using the touch screen
The Talk Pad is primarily a touch screen device. When you are
navigating the iPad OS there are a few gestures that will help you
get around quickly.
Tap
Touch your finger to the screen
then remove it quickly.
When would you do this? - To
open the Grid for iPad app, follow
a web link, use the on screen
keyboard.
Touch and hold
Touch your finger to the screen and
hold for a few moments.
When would you do this? - To
highlight a word to copy, open a
quick menu.
Swipe
Move one finger across the screen
quickly.
When would you do this? - To
move between pages, move
through a list or a collection of
images.
36
Scroll
Touch the screen and move your finger.
When would you do this? - To navigate up and down a web page
or document, or around an image.
Zoom
Place two fingers on the screen and spread them apart to zoom
in, pinch them together to zoom out.
When would you do this? - To make an image larger on your
screen, view small text.
Remember that these gestures can be combined! For example
Touch and hold on text, followed by a swipe will highlight the
text you pass you finger over.
37
15
Your Talk Pad home screen
This is your iPad OS home screen. Depending on your setup it may
look a little different, but it will always work in the same way.
If you download more apps to the Talk Pad, your home screen will
fill up and have multiple pages. You can swipe between pages.
38
My Folder
My App
My App
Apps can be organised into folders. You can do this by touch and
holding on an app until it wiggles. Then drag it over the folder you
want to place it into. If you drag the app over another app, you will
make a new folder.
Tip: If you have a Self setup Talk Pad, you will have many apps
that Apple have provided that you might not need! To delete an
app touch and hold its icon, then choose Delete app.
You could also make a folder of apps that you may not need all
the time!
39
16
Opening and closing apps
To open an app tap on its icon! The app will then open.
G
When an app opens it fills the screen.
Leaving an app on the Talk Pad 8 and 10
To close an app and return to the home screen press the Home
button once.
40
Leaving an app on the Talk Pad 13
To close an app and return to the home screen swipe up from the
bottom of the screen.
Closing apps
When you leave an app and return to the home screen, you do not
actually close the app. Instead, the app is suspended. This means
you can return to where you were, for example you will be able to
jump straight back in to Grid for iPad.
You will mostly want to leave apps suspended if you are switching
between them.
To close an app on the Talk Pad 8 and 10
Double tap the Home button. This will display all suspended and
open apps. Then swipe up over the app you want to close.
To close an app on the Talk Pad 13
Swipe up from the bottom of the screen into the middle. This will
display all suspended and open apps. Then swipe up up the app
you want to close.
41
17
Settings
Customising your iPad OS and tweaking your experience is all
done in the Settings app.
Here you can control nearly every aspect of the Talk Pad, from
connecting to Wi-fi, changing notification sounds and more.
Useful settings areas
Wi-fi
Connect to the internet and manage networks.
General
Find out information about your Talk Pad.
Display & Brightness
Adjust how bright the screen is, toggle between light and dark
mode and adjust text size.
Some setting can be toggled on or off. Tap the ‘switch’ next to the
setting to toggle it.
Off
On
42
Accounts and security
18
iPad OS has a number of account and security options.
Your Apple ID
This is the most important account on your device. With this
account you can purchase apps from the AppStore, backup your
Talk Pad to iCloud, use Find My and more. You will have created
this account during setup if you have a Self setup Talk Pad.
Passcode
A six-digit code used to unlock the Talk Pad and specific settings.
Two-Factor authentication
This is linked to your Apple ID and links your account to another
Apple device or mobile phone. This sends a second device an
authentication code to confirm log ins, purchases and other
secure processes.
Touch ID
The Talk Pad 8 and 10 have a finger print scanner in the Home
button. This can be used instead of a passcode to unlock the
device and confirm certain actions.
Face ID
The Talk Pad 13 has an advanced front facing camera which can
unlock the device with your face.
Guided Access passcode
This code will allow you to exit Guided Access mode.
43
19
Locking your Talk Pad
Tapping the Power button on your Talk Pad will put the device to
sleep.
To wake the device you will need to enter your passcode or use
your Touch ID.
If your Talk Pad was supplied Self Setup, you will have added your
passcode or Touch ID during the setup process.
You can switch the lock on or off in the Settings app under Touch
ID & Passcode.
44
Accessibility settings
20
iPad OS has many accessibility features that you can use to make
navigating easier.
You can find the accessibility features in the Settings app.
The Accessibility settings are designed for the iPad OS. Grid
for iPad is already designed with accessibility in mind, and as
such, does not require all of the features.
We recommend Touch and Switch Control settings.
45
21
Guided Access
You can use Guided Access to lock your Talk Pad to only one app.
Under Settings - Accessibilty select Guided Access, then toggle
the switch on.
You will need to set a Guided Access Passcode. This code will be
used to exit Guided Access mode. Make sure you keep a note!
You can mask an area of the screen to prevent access, for
instance to cover the Grid Explorer button in Grid for iPad.
Turning on Guided Access on Talk Pad 8 and 10
Triple-click the Home button to access the Accessibilty menu.
Turning on Guided Access on Talk Pad 13
Triple-click the Power button to access the Accessibilty menu.
Turning off Guided Access on Talk Pad 8 and 10
Triple-click the Home button and enter your Guided Access
passcode. Select End.
Turning off Guided Access on Talk Pad 13
Triple-click the Power button and enter your Guided Access
passcode. Select End.
46
The App Store
22
If you have set up an Apple ID, you can use this to access the App
Store. Here you can download new apps to your Talk Pad.
You can search the App Store, browse by category and view
charts oof popular free and paid apps.
How to pay for apps
To pay for an app, you will need to have a payment method
attached to your Apple ID.
47
Getting
started with
Grid for iPad
48
Grid for iPad is a complete AAC app that includes
access to a huge library of grid sets. Grid for
iPad allows you to set a voice, build sentences,
communicate with both text, symbols and much more.
22
23
24
25
26
27
28
29
Getting to know Grid50
Your Smartbox Account and profile
52
Grid Explorer53
Grid Explorer options54
Grid sets56
The grid set menu58
Edit mode60
Hiding the Grid for iPad menu
62
49
23 Getting to know Grid
Your Profile
Your user profile stores your Smartbox
Account, grid sets and other settings.
Grid Explorer
Grid Explorer is your home screen and is
where you will find your grid sets.
50
A
Grid sets
A grid set is an app within Grid. These are
your resources for communicating and more.
Edit mode
Every grid set can be personalised and
edited or you can make a grid set from
scratch.
51
Your Smartbox Account
24
and profile
When you start Grid for iPad for the first time you will go through a
few steps to create a Smartbox Account and create your profile.
If you already have a Smartbox Account you can log in from the
start screen to bring accross many of your settings.
To setup a Smartbox Account you will need an Email address.
You can also link your account to Dropbox, an online storage
solution. This allows you to back up your grid sets and other
personalisations, as well as allow your grid sets to be remotely
edited.
Your Smartbox Account will store
Your user name
Your voice settings
Your Dropbox access settings
Your Dropbox account will store
Your Grid sets
Your Message banking files
52
Grid Explorer
25
This is Grid Explorer, your Grid for iPad home screen. Each tile is a
grid set. Tapping on a grid set will open it.
If your Grid Explorer doesn’t have any grid sets, you can add them
from the Add grid set screen.
53
26 Grid Explorer options
Tapping the three dots in the top right of Grid Explorer will open
the Grid Explorer options menu.
Add grid sets
Open the Add grid sets window where you can
browse grid sets by category.
Arrange grid sets
Arrange, make folders and remove grid sets
from your Grid Explorer.
54
Share grid sets online
Open the share grid sets window. You can
upload your grid sets to Online Grids, our grid
set sharing platform. Grid sets uploaded to
Online Grids are available to all Grid users.
Settings
Access your Grid settings. Here you can
customise the way Grid works, adjust your profile
and more.
55
27
Grid sets
Grid sets are arranged into categories. You can browse these
when you select Add grid set from the Grid Explorer menu.
Symbol communication
Symbol based grid sets that can be used for
exploring core vocabulary or building sentences
from topics.
Text communication
Text based grid sets that offer a range of
keyboard layouts and additional features like
message banking.
Interactive learning
Fun activities that can be used to introduce cause
and effect, choice making and a great way to
explore access, with animations and games.
Accessible apps
Browse the internet, take photos or instruct an
Amazon Echo. Accessible apps are extra tools for
Grid users.
56
Grid for iPad has many grid sets included. Below are three popular
choices for starter grid sets.
Super Core
A symbol-based core
vocabulary, designed to help
AAC users experience success
with symbol communication.
Text Talker
A powerful keyboard grid set.
Quickly generate messages in
the moment and prepare for
conversations in advance.
Alpha Core
A text-based AAC vocabulary,
designed for literate adults
with changing access needs.
57
28 The grid set menu
When you are in a grid set, the Grid menu changes to give you
more options.
The top bar of a grid set has the following options:
Grid Explorer
Close the grid set and return to Grid Explorer.
Home grid
Return to the grid set’s home grid.
Back
Go back one grid.
58
Tapping the three dots in the top right will open the options menu.
Edit grid
Open Edit mode to start editing your grid set.
Edit word list
Edit the word list on your grid if there is one.
Settings
Open the Grid settings.
Find word
Open the Find word tool, this allows you to find
instances of words in the grid set, and shows
you how to get to them.
Grid set manual
Open a web browser to download the grid
set’s documentation.
59
29 Edit mode
Edit mode allows you to edit and personalise any grid, or create a
new grid set from scratch.
In edit mode you have complete control over how the grid set
looks and you can change how each cell behaves.
This can be as simple as adding a word to a grid by creating a
new write cell, or adding a more complex command to cells such
as taking a photo on a camera grid.
60
Appearance
Control the size, colour and
shape of each cell.
Label
Adjust the size and font of the
label.
Hello Hello
Hello
Symbol
You can change or edit the
symbol on each cell. You could
even choose a photo.
Learn more at our Grid training centre
thinksmartbox.com/training-centre
61
30 Hiding the Grid for iPad menu
You may want to prevent access to the Grid for iPad menus when
in use.
You will still be able to use the Grid Explorer, Home and Back
buttons to navigate. If you want to prevent access to these you
will need to set up Guided Access.
The menu setting is found outside of Grid for iPad, in the iPad OS
Settings app. Scroll the left hand option down until you find Grid.
Toggle the ‘Display options in menu bar’ switch to off.
62
Notes
63
Looking
after your
Talk Pad
64
This section covers how to look after Talk Pad and
how to get help.
The Safety notices details important use information
and conformity.
31
32
33
34
35
36
37
38
39
Updating Grid for iPad
66
Updating iPad OS68
Backing up your grid sets with Dropbox
69
Backing up your Grid user
70
Support72
Finding your model and serial number
73
Removing the iPad74
Inserting the iPad75
Safety notices76
65
31
Updating Grid for iPad
Grid for iPad is constantly updated to incorporate new features,
grid sets and to take advantage of new iPad features.
Automatic updates
If your Talk Pad is connected to the internet it can download
updates automatically.
In the iPad Settings app select your Apple ID.
Select iTunes & App Store.
Under the automatic downloads heading toggle the App Updates
switch to on.
66
Manual updates
You can check for a manual update in the App Store app.
Tap the User icon in the top right.
Scroll down and you will see a list of any available updates with a
download icon to the right.
67
32 Updating iPad OS
The iPad OS receives regular updates from Apple. If your Talk Pad
is online, these will be automatically downloaded.
You may see a notification on your lock screen. Updates are only
installed if the Talk Pad is on charge.
You can look for updates manually in the Settings app under
General.
68
Backup your grid sets using
Dropbox
33
It is important to keep a backup of your grid sets and user profile.
You can link your Smartbox Account to a Dropbox account under
Settings - Accounts. Select Dropbox then log in to link your
accounts.
When your Smartbox Account is linked to Dropbox, your grid sets
and message banked files will be uploaded automatically.
This also means you can use Grid 3 on Windows and Grid for iPad
and keep your grid sets synchronised.
69
34 Backup your Grid user
You can backup your full grid user profile in Grid for iPad.
In Grid for iPad open Settings.
From your User settings
select Backup, Restore
& Delete.
You can choose Backup
to create a backup.
Restore will erase your
user and replace it with
a previous backup.
Selecting Delete will
remove your user and
grid sets.
70
When you select Backup you will have several options for where
your file will be saved or sent.
Selecting Save to Files will let you move your backup to an
external USB stick. You can also use the Mail app to email the
backup to another device.
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35 Support
Our Support team are here to help you.
Online chat
thinksmartbox.com
Email
[email protected]
Phone
UK: 01684 578868
US: (878) 302-3674
Repairs
Our Repairs team can look after
your device in case of damage.
72
Finding your model and serial
number
36
When you contact our Support team, please have your device
model and serial number to hand. This helps us identify the device
you are having an issue with!
You can find both the model number and serial number on the
back of your Talk Pad.
This is what a model number looks like:
The serial number for the device is placed under the stand, lift up
the stand and the serial number is found here:
SN123456789
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37
Removing your iPad
Insert a coin or similar flat
object into the corner divot to
split the front and back casing
entirely. You are looking for the
join between the harder plastic
front, and the rubber back.
Unclip the front of the case
from the front of your iPad and
remove it.
74
Inserting your iPad
38
Snap the front of the case to
the front of your iPad
Slide your iPad into the back
casing, bottom edge first, then
the top, and all the way around
until the edges are secure
75
39 Safety
Device specification
Talk Pad is a communication aid designed for people with
disabilities who cannot speak or have complex access needs.
The full text of the technical specification is available here:
thinksmartbox.com/talk-pad-specification
Models
Device
Model
Talk Pad 8
TP08
Talk Pad 10
TP10
Operating environment
Temperature
0 - 40°C
Storage and transport environment
Temperature:
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-20°C - 60°C
Talk Pad 13
TP13
Symbol explanation
Symbol
Meaning
Headphone port
High definition media input port
Charging port
Conformity European symbol to declare conformity with EU legislation.
Federal communications commission symbol to
declare conformity with US legislation.
Waste electrical and electronic equipment symbol to indicate you should dispose of this equipment in accordance with local regulations.
Power button symbol
+
-
Increase volume symbol
Decrease volume symbol
Read the manual symbol
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Safety notices
Grid for iPad is a class 1 medical device. The iPad and case are an
accessory to this device, that enable it to be used in accordance
with it’s intended purpose.
Specifications and standards have been listed in the Compliance
section of this manual.
Please consider these safety warnings to ensure safe operation of
your Talk Pad.
Application
Intended Use
•
It is used to generate synthesized speech.
Intended User
It is designed for individuals with complex communication and/or
access needs. Complex communication and/or access difficulties
may arise as a result of a variety of conditions including but not
limited to:
•
•
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Developmental disorders, e.g. cerebral palsy, developmental
verbal dyspraxia, autistic spectrum disorder (ASD),
developmental language disorder (DLD), global delay.
Acquired disorders, e.g. cardiovascular accident (CVA/stroke),
dementia, traumatic/acquired brain injury (TBI/ABI)
It may also be used by individuals with complex access
requirements in the absence of communication difficulties for
computer control, environmental control and non-face-to-face
communication e.g. including but not limited to individuals with:
•
•
Spinal cord injury
Degenerative neuromuscular disease (e.g. muscular
dystrophy, spinal muscular atrophy)
Intended environment
It can be used in a variety of settings in which the individual is
likely to wish to utilise it for the above intended use. These settings
may include but are not limited to:
•
•
•
•
•
private homes
supported living homes
nursing care facilities
schools, colleges, universities
in the community, e.g. shops, restaurants
Significant contra-indications, warnings and precautions
Although designed to assist with expressive communication, it
should be used in combination with a range of augmentative
and alternative communication (AAC) methods and therefore
should not be relied on in isolation to enable an individual to
communicate expressively.
Other methods of AAC may include the use of paper-based
systems, sign language or the use of eye pointing frames.
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Despite this, it is recognised that individuals with signification
communication and/or access difficulties will rely heavily on
a VOCA (in this instance Talk Pad) to communicate given the
significant enhancement to expressive communication that a
VOCA often brings.
Although designed and manufactured to be extremely robust and
reliable, it is possible to lose function due to power loss or other
technical issues. For this reason, it should not;
•
•
•
•
•
be used as a life supporting device.
be relied upon for well-being.
be relied upon as the user’s only way of making an emergency
call or alarm.
be used to administer medicine.
be relied upon as the only method of interaction with EC
devices.
It is also not intended to provide information which is used to take
decisions with diagnosis or therapeutic purposes.
When the device is working with other equipment, there may be
inference between device and connecting equipment. For this
reason, Talk Pad should not be used:
•
•
•
•
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in an MRI environment.
in an X-ray environment
in a military environment.
in a harsh RF environment.
Avoiding hearing damage
Using headphones and speakers at high volume can cause
permanent hearing loss. Always keep the volume of your device
at a safe level.
Durability
Your Talk Pad is tough and rugged but must be handled with
care when moving around. It has been drop tested to one metre.
Please note this does not include accessories.
Water and liquids
Your device is not protected from water ingress. Do not get water
or liquids on the device, especially in the ports or vents.
Incidents
If a serious incident occurs in relation to the device, please report
to Smartbox ([email protected]) and the competent
authority of your member state.
Contact with user
Touching the surface of the device with broken skin may
aggravate a wound.
Infants or high-risk groups should not touch the surface of the
device if there is a chance of burning the skin.
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Power supply and batteries
Your Talk Pad contains a rechargeable lithium ion battery. All
rechargeable batteries degrade over time. The usage time for a
Grid Pad after a full charge can become shorter over time.
For optimal performance your Talk Pad should not be charged
at extreme temperatures of below 0°C or above 45°C. At these
temperatures your battery will charge slowly or not at all.
Do not expose your Talk Pad to fire or temperatures above 90°C
as these conditions can cause the battery to malfunction, ignite
or explode.
Only charge your Talk Pad with the supplied power lead. Using
unofficial power supplies may cause severe damage to your
Talk Pad and cause fire. If your Talk Pad’s power lead is lost or
damaged, contact your supplier.
When your Talk Pad’s battery is depleted, and the device is
not connected to a power source, the device will automatically
shut down to avoid damaging the battery and hardware. The
operating system will attempt to do this as safely as possible,
however it is recommended to attach the power lead before your
Talk Pad shuts down.
The battery that powers your Talk Pad is subject to shipping
regulations. Check with your postal service or courier before
shipping to ensure safe delivery of your device.
Do not place your device in a place where the power adapter
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plug is difficult to disconnect from the socket.
Only our authorized personnel be allowed to replace the battery.
Otherwise, personal injury or equipment damage could occur.
Do not service or perform maintenance on the device while the
device is in operation. Make sure to shut the device down and
unplug all cables before starting and service or maintenance
work on the device.
Transporting your Talk Pad
When in transit, ensure your Talk Pad is sufficiently protected from
knocks and bumps.
There are strict regulations for lithium ion batteries on airplanes.
Rules vary between airlines, so it is recommended to contact your
airline before you travel.
Temperature
Do not block the vents.
Ensure that you shut down your device before storing or placing
into a bag.
If used in hot temperatures or direct sunlight, your Talk Pad may
reach temperatures that can trigger an automatic shutdown. This
is a safety feature to prevent lasting damage to the device. If this
occurs, please wait until your device has cooled before restarting.
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Mounting
When mounting your Talk Pad, follow the instructions in both your
Talk Pad and your mounting system manufacturer’s guide. While
we have taken every precaution to make this an easy and safe
process, it is up to you to ensure the device is mounted safely.
Please use the dual Daessy and Rehadapt mounting solution (sold
separately). Ensure the mounting system you select is correct for
you needs and perform a risk analysis if required.
Ports & Connections
Accessories connected to ports for a SIGNAL INPUT/OUTPUT
must be compliant to the IEC standard 60601-1 or 60950-1/623681.
Other safety
If damaged, small parts may detach from your Talk Pad. These
can present a choking hazard. Young children and people with
cognitive disabilities should be supervised when using the device.
They should also be supervised when unpacking the device as
packaging can present a choking hazard.
Talk Pad is not sterile. Do not operate with open wounds, or whilst
undergoing invasive medical treatments.
Talk Pad is supplied with a power cable and can be used with
cabled accessories. These can present a strangulation hazard.
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Epilepsy warning
Some people with photosensitive epilepsy are susceptible to
seizures when exposed to certain lights or light patterns. If you
feel odd or nauseous when in front of your Talk Pad, particularly
if you are using it with an eye gaze camera, move away from the
device and consult a medical professional.
Warranty
Your Talk Pad is covered under the standard 2 year warranty from
the time of purchase.
Repairs and Maintenance
Your Talk Pad is not a user serviceable device. If your device
requires a repair, please contact your local dealer.
Medical Device Interference
The iPad contains magnets that may interfere with medical
devices. Consult your doctor and medical device manufacturer
for information specific to your medical device and whether you
need to maintain a safe distance of separation between your
medical device and iPad or any of its accessories. If you suspect
iPad is interfering with your medical device, stop using iPad.
Risk of Strangulation
Your Talk Pad is supplied with a strap. If there is risk the user may
be strangled by the strap, do not use the strap.
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Troubleshooting and Customer Support
In most cases, restarting your device will cure any problems. To
restart your device, press and hold the power button then select
Shut down. If your device has crashed, hold down the power
button for 30+ seconds to hard shutdown. Press it again to turn it
back on.
If this does not fix the problem, contact support at:
thinksmartbox.com/smart-support
Please have your serial number ready. This can be found under
the stand on your device.
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EU / CE Statement
Hereby, Smartbox Assistive Technology Ltd. declares that this
product complies with 2017/745 EU Regulation on Medical Devices,
2014/53/EU RED, and 2011/65/EU ROSH.
The full text of the EU declaration of conformity is available here:
thinksmartbox.com/talk-pad-DOC
Applicable standards
ISO 14971:2012 Application of risk management to medical devices
has been applied to Talk Pad.
The following ‘Information technology equipment’ standards
have been applied to the iPad and case accessory. This reflects
the risks of the device when used as intended and the level of
regulatory controls necessary to provide a reasonable assurance
of safety and effectiveness.
If your use, user, or environment require a greater level of control,
the Smartbox Grid Pad range may be a better choice for you.
Medical electrical equipment standards have been applied to the
Grid Pad range.
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Component
Speaker (Lenovo
LX001)
12.9” iPads
(Apple A1895)
7.9”, 10.2” iPads
(Apple A2200, A2198,
A2199)
Legislation
2014/35/EU LVD
2014/53/EC RED
2011/65/EU ROSH
2009/125/EC ECO
2014/53/EU RED
2011/65/EU ROSH
2009/125/EC ECO
2014/53/EU RED
2011/65/EU ROSH
Safety Standards
EN 60950-1:2006+A1:
2010+A11:2009+A12:2
011+A2:2013
EN 60950-1:2006+A1:
2010+A11:2009+A12:2
011+A2:2013
EN 50566:2017
EN 50665:2017
EN 60950-1:2006+A1:
2010+A11:2009+A12:2
011+A2:2013
EN 50566:2017
EMC Standards
EN 55032:2015
EN 61000-3-2:2014
EN 61000-3-3:2013
EN 300 328 V2.1.1
EN 300 330 V2.1.1
EN 301 489-1 V2.2.0
EN 301 489-3 V2.1.1
EN 301 489-17 V3.2.0
EN 301 489-1 V2.2.0
EN 303 417 V1.1.1
EN 301 489-3 V2.1.1
EN 301 489-17 V3.2.0
EN 301 489-52 V1.1.0
EN 300 328 V2.1.1
EN 301 893 V2.1.1
EN 300 440 V2.1.1
EN 301 511 V12.5.1
EN 301 908-1 V11.1.1
EN 301 908-2 V11.1.2
EN 301 908-13 V11.1.2
EN 303 413 V1.1.1
EN 301 489-1 V2.2.0
EN 301 489-17 V3.2.0
EN 301 489-19 V2.1.1
EN 301 489-52 V1.1.0
EN 301 511 V12.5.1
EN 301 908-1 V11.1.1
EN 301 908-2 V11.1.2
EN 301 908-13
V13.1.1_11.1.9
EN 300 328 V2.1.1 /
V2.2.1
EN 300 440 V2.1.1 /
V2.2.1
EN 303 413 V1.1.1
Other Standards
ROHS EN 50581:2012
EC 278/2009
ROHS EN 50581:2012
ENERGY: Regulation
1275/2008
ROHS EN 50581:2012
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FCC and ISED Canada Compliance
This device complies with part 15 of the FCC Rules and ISED
Canada licence-exempt RSS standard(s). Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference
received including interference that may cause undesired
operation.
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Notes
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Get more out of your Talk Pad
Find out about editing tips and advanced
settings at our online training centre
thinksmartbox.com/learn-at-home
Talk Pad 8, 10 and 13
English
September 2020
Copyright 2020 Smartbox Assistive Technology
thinksmartbox.com
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Talk Pad -Manual - UK - A
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